Site Manager - Social Housing Overview We are seeking an experienced Social Housing Site Manager to oversee the delivery of a refurbishment programme involving the installation of new kitchens and bathrooms within occupied social housing properties. The successful candidate will be responsible for ensuring all works are completed safely, on time, and to the required quality standards, while maintaining excellent communication with residents, contractors, and internal teams. Key Responsibilities Project Management: Oversee day-to-day site operations for kitchen and bathroom installation works within social housing properties. Health & Safety Compliance: Ensure all activities are carried out in line with current health and safety legislation, company policies, and site-specific requirements. Contractor Coordination: Manage and coordinate trades, subcontractors, and suppliers to ensure smooth workflow and adherence to project timelines. Quality Control: Monitor workmanship and materials to ensure all installations meet required standards and specifications. Resident Liaison: Communicate effectively with tenants to schedule works, address concerns, and minimise disruption to occupied properties. Progress Reporting: Maintain accurate site records, compile daily/weekly reports, and update the project team on progress, issues, and risks. Problem Solving: Identify and resolve any on-site challenges to keep the project on schedule. Experience & Requirements Proven experience as a Site Manager or Project Supervisor within the social housing sector . Background in kitchen and bathroom refurbishment is highly desirable. Strong understanding of health & safety regulations , including RAMS and site audits. Excellent communication and customer service skills, particularly when dealing with residents in occupied homes. Ability to manage multiple trades and maintain control over programme deadlines. Relevant industry qualifications (e.g., SMSTS/SSSTS, CSCS, First Aid) are advantageous. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Mar 23, 2026
Contractor
Site Manager - Social Housing Overview We are seeking an experienced Social Housing Site Manager to oversee the delivery of a refurbishment programme involving the installation of new kitchens and bathrooms within occupied social housing properties. The successful candidate will be responsible for ensuring all works are completed safely, on time, and to the required quality standards, while maintaining excellent communication with residents, contractors, and internal teams. Key Responsibilities Project Management: Oversee day-to-day site operations for kitchen and bathroom installation works within social housing properties. Health & Safety Compliance: Ensure all activities are carried out in line with current health and safety legislation, company policies, and site-specific requirements. Contractor Coordination: Manage and coordinate trades, subcontractors, and suppliers to ensure smooth workflow and adherence to project timelines. Quality Control: Monitor workmanship and materials to ensure all installations meet required standards and specifications. Resident Liaison: Communicate effectively with tenants to schedule works, address concerns, and minimise disruption to occupied properties. Progress Reporting: Maintain accurate site records, compile daily/weekly reports, and update the project team on progress, issues, and risks. Problem Solving: Identify and resolve any on-site challenges to keep the project on schedule. Experience & Requirements Proven experience as a Site Manager or Project Supervisor within the social housing sector . Background in kitchen and bathroom refurbishment is highly desirable. Strong understanding of health & safety regulations , including RAMS and site audits. Excellent communication and customer service skills, particularly when dealing with residents in occupied homes. Ability to manage multiple trades and maintain control over programme deadlines. Relevant industry qualifications (e.g., SMSTS/SSSTS, CSCS, First Aid) are advantageous. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Site Manager - Planned Maintenance 50-60k North West London Full-Time, permanent position We are working with a leading Social Housing Contractor to recruit an experienced Site Manager to deliver a Kitchen and Bathroom refurbishment program across North West London. This is a client facing role where you will be responsible for delivering refurbishment programs to tenanted properties, through effective management of your site team of Assistant Site Managers and Customer Service Officers. We are looking for candidates with proven experience of driving successful delivery through effective management whilst ensuring health and safety standards are adhered to at all times. Site Manager Duties: Controlling the overall direction and whilst maintaining financial control of the contract Work in partnership with the client and client representatives, to ensure that a high quality service delivery is actually provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive a highly competitive salary of up to 60K. For your chance of securing this role please apply online now!
Mar 23, 2026
Full time
Site Manager - Planned Maintenance 50-60k North West London Full-Time, permanent position We are working with a leading Social Housing Contractor to recruit an experienced Site Manager to deliver a Kitchen and Bathroom refurbishment program across North West London. This is a client facing role where you will be responsible for delivering refurbishment programs to tenanted properties, through effective management of your site team of Assistant Site Managers and Customer Service Officers. We are looking for candidates with proven experience of driving successful delivery through effective management whilst ensuring health and safety standards are adhered to at all times. Site Manager Duties: Controlling the overall direction and whilst maintaining financial control of the contract Work in partnership with the client and client representatives, to ensure that a high quality service delivery is actually provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive a highly competitive salary of up to 60K. For your chance of securing this role please apply online now!
Axis, part of Axis CLC, is a trusted property services specialist delivering responsive repairs, planned works, refurbishments and voids services. We employ more than 1,500 people and support over 250 clients across London and the Southeast. Backed by over 110 years of combined experience across the Axis CLC group, we help keep residents safe, properties well maintained and clients fully compliant. The Role We re looking for a compassionate and organised Resident Liaison Officer (RLO) to join our team, based from our Canterbury office with travel to sites across the region. As the key link between our delivery teams and residents, you ll help ensure communication is clear, respectful and inclusive throughout planned maintenance and refurbishment works. Site compound environment. You ll play a vital role in supporting residents, particularly those who may be vulnerable or require additional assistance, so that works are delivered safely, smoothly and with minimal disruption. Responsibilities Act as the primary point of contact for residents throughout the works programme. Arrange and attend resident consultation meetings, home visits, and pre-start appointments. Provide clear, timely and empathetic updates on progress, schedules, access requirements and changes. Handle concerns, complaints and queries professionally, ensuring resident satisfaction. Maintain accurate records of resident interactions, feedback and agreed actions. Identify and support vulnerable residents, including those with additional needs or dementia, ensuring reasonable adjustments are made. Collaborate closely with site managers, operatives and client representatives to support smooth project delivery. Ensure all communication and documentation aligns with health & safety, legal and client requirements. About You Experience within social housing, refurbishment or retrofit works would be highly beneficial. Strong written and verbal communication skills Demonstrable track record of staying with previous employers for reasonable durations (we are looking for stability and commitment) Comfortable working from a site compound/welfare environment. Willing and able to travel around Canterbury to hand-deliver letters, carry outdoor knocks etc. Experience arranging appointments for multiple trades and managing access for works. Competent in Microsoft Excel (maintaining trackers for PIBIs, installs and programme booking). Organised. Positive, professional, and resilient in dealing with residents. Able to carry out pre-condition reports before works commence. Working from home may be permitted depending on project needs but must be agreed in advance this is primarily a site-based role. Full UK driving licence (essential). What We Offer A competitive salary package £30,000 - £35,000 per annum + car allowance Pension scheme and life assurance 25 days holiday + bank holidays Perkbox (discounts, perks & wellbeing offers) 1 paid volunteer day £2000 refer-a-friend bonus after the referee passes probation Opportunities for development and progression across Axis CLC Why Axis CLC? Joining Axis CLC means being part of a national organisation that delivers essential services across housing, education, healthcare, defence and commercial property. You ll be joining a team that values reliability, quality and social impact, offering long-term stability, meaningful work and genuine opportunities to grow and progress in your career. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.
Mar 22, 2026
Full time
Axis, part of Axis CLC, is a trusted property services specialist delivering responsive repairs, planned works, refurbishments and voids services. We employ more than 1,500 people and support over 250 clients across London and the Southeast. Backed by over 110 years of combined experience across the Axis CLC group, we help keep residents safe, properties well maintained and clients fully compliant. The Role We re looking for a compassionate and organised Resident Liaison Officer (RLO) to join our team, based from our Canterbury office with travel to sites across the region. As the key link between our delivery teams and residents, you ll help ensure communication is clear, respectful and inclusive throughout planned maintenance and refurbishment works. Site compound environment. You ll play a vital role in supporting residents, particularly those who may be vulnerable or require additional assistance, so that works are delivered safely, smoothly and with minimal disruption. Responsibilities Act as the primary point of contact for residents throughout the works programme. Arrange and attend resident consultation meetings, home visits, and pre-start appointments. Provide clear, timely and empathetic updates on progress, schedules, access requirements and changes. Handle concerns, complaints and queries professionally, ensuring resident satisfaction. Maintain accurate records of resident interactions, feedback and agreed actions. Identify and support vulnerable residents, including those with additional needs or dementia, ensuring reasonable adjustments are made. Collaborate closely with site managers, operatives and client representatives to support smooth project delivery. Ensure all communication and documentation aligns with health & safety, legal and client requirements. About You Experience within social housing, refurbishment or retrofit works would be highly beneficial. Strong written and verbal communication skills Demonstrable track record of staying with previous employers for reasonable durations (we are looking for stability and commitment) Comfortable working from a site compound/welfare environment. Willing and able to travel around Canterbury to hand-deliver letters, carry outdoor knocks etc. Experience arranging appointments for multiple trades and managing access for works. Competent in Microsoft Excel (maintaining trackers for PIBIs, installs and programme booking). Organised. Positive, professional, and resilient in dealing with residents. Able to carry out pre-condition reports before works commence. Working from home may be permitted depending on project needs but must be agreed in advance this is primarily a site-based role. Full UK driving licence (essential). What We Offer A competitive salary package £30,000 - £35,000 per annum + car allowance Pension scheme and life assurance 25 days holiday + bank holidays Perkbox (discounts, perks & wellbeing offers) 1 paid volunteer day £2000 refer-a-friend bonus after the referee passes probation Opportunities for development and progression across Axis CLC Why Axis CLC? Joining Axis CLC means being part of a national organisation that delivers essential services across housing, education, healthcare, defence and commercial property. You ll be joining a team that values reliability, quality and social impact, offering long-term stability, meaningful work and genuine opportunities to grow and progress in your career. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.
My client has a great opportunity for a Quantity Surveyor to join its established Capital (planned and refurbishment based contracts works) business (inc Kitchen, Bathroom , Fire Risk ) which will be based in Cheltenham . Typically you will be out at customers a large proportion of the week . Jobs are tendering / estimating so can be typically smaller value ( relatively ) but high volume along with one off bigger projects . The role will be working on a new contract with a 5-year programme upgrading 2,500 homes for Cheltenham residents. The initial project will be upgrading kitchens and bathrooms; however, it is expected that the unit will develop into other areas such as decarbonisation retrofit, fire safety and other major refurbishment projects. As such, there is a great opportunity here for someone to increase the scope and level of their responsibility as the business unit grows. Many of their QS have risen quickly through the ranks here - and people stay with them . They are one of the UK s largest privately-owned property services companies with offices UK wide . A leader and pioneer in its field, they are at the forefront of delivering innovative planned and responsive services to the built environment. £54,900 inc car allowance (6.5K) , plus a private mileage scheme and fuel card , pension, healthcare, life insurance + profit share (last year 14%) They have continued to have a fantastic year full of growth and opportunity company wide and are excited to announce a long-term contract win which has been secured within the Capital (planned works/ Refurbishment) division so need an additional Quantity Surveyor in this specialisation and to actively impact their commercial success from the very beginning of a new contract set up. Ultimately, they are a commercially focused business, but they focus on people, sustainability, and exceptional client delivery/customer satisfaction to achieve this. You will thrive in collaborating with the operational team, while managing the full commercial responsibility for the financial and commercial aspects of our planned works for our local authority client. Benefits: Be part of the company profit share scheme (14% of base salary achieved last year) Private mileage scheme and fuel card Let us help you prepare for your future with an enhanced employer pension contribution of up to 7% OR a savings scheme. Life, Medical and Permanent Health Insurance 23 days annual leave, but you may want longer or less, so buy up to 5 days or sell up to 3 days per year. Access to the Lighthouse Construction Industry Charity to support your health and wellbeing, including free legal and financial advice. Enhanced maternity/ paternity pay. The Quantity Surveyor role: As a Quantity Surveyor within the Capital works division, you will actively tender, estimate and measure onsite. Specifically, you will: Measure and prepare cost estimates for contracts and tenders, highlighting any risks and solutions for mitigating these. Prepare budget cost value reconciliations, identifying commercial risks and opportunities to ensure correct contract planning from the beginning. Work closely with the Contracts Manager to ensure productivity targets and contract milestones are agreed and issued before contract start, including direct labour incentives. Build strong client and supplier relations, to ensure any variations and the progress of contracts are discussed and resolved proactively. Take purchase, credit and debtor responsibility using COINS to achieve expected cash flow. Complete and analyse weekly reporting from site has adequate cost information (including labour rates and performance exceptional to budget, value, progress, quality, and safety) Produce monthly contract valuations. What will you bring as Quantity Surveyor? You will be inquisitive, organised, and honest as well as being a genuine people person who thrives when collaborating with clients, trade teams and immediate colleagues, fostering a real working together environment. Proven experience in a similar quantity surveying. Project surveying role Experience of successfully managing a value of works up to £3 million. A key eye for identifying areas to save money, reduce costs and maximise value. Additional Benefits include: Annual pay reviews Training and development opportunities Trade discounts from our preferred suppliers for you and your friends and family Specsavers vouchers Quantity Surveyor Quantity Surveyor QS housing social council kitchen kitchen kitchen bathroom bathroom bathroom fire risk fire risk carbon de-carbonisation decarbonisation retro fit retrofit council cheltenham gloucester bristol gloucs gloucester cheltenham gloucestershire gloucestershire quantity surveyor car company car profit share bonus profit share private health fire fire council housing housing housing
Mar 22, 2026
Full time
My client has a great opportunity for a Quantity Surveyor to join its established Capital (planned and refurbishment based contracts works) business (inc Kitchen, Bathroom , Fire Risk ) which will be based in Cheltenham . Typically you will be out at customers a large proportion of the week . Jobs are tendering / estimating so can be typically smaller value ( relatively ) but high volume along with one off bigger projects . The role will be working on a new contract with a 5-year programme upgrading 2,500 homes for Cheltenham residents. The initial project will be upgrading kitchens and bathrooms; however, it is expected that the unit will develop into other areas such as decarbonisation retrofit, fire safety and other major refurbishment projects. As such, there is a great opportunity here for someone to increase the scope and level of their responsibility as the business unit grows. Many of their QS have risen quickly through the ranks here - and people stay with them . They are one of the UK s largest privately-owned property services companies with offices UK wide . A leader and pioneer in its field, they are at the forefront of delivering innovative planned and responsive services to the built environment. £54,900 inc car allowance (6.5K) , plus a private mileage scheme and fuel card , pension, healthcare, life insurance + profit share (last year 14%) They have continued to have a fantastic year full of growth and opportunity company wide and are excited to announce a long-term contract win which has been secured within the Capital (planned works/ Refurbishment) division so need an additional Quantity Surveyor in this specialisation and to actively impact their commercial success from the very beginning of a new contract set up. Ultimately, they are a commercially focused business, but they focus on people, sustainability, and exceptional client delivery/customer satisfaction to achieve this. You will thrive in collaborating with the operational team, while managing the full commercial responsibility for the financial and commercial aspects of our planned works for our local authority client. Benefits: Be part of the company profit share scheme (14% of base salary achieved last year) Private mileage scheme and fuel card Let us help you prepare for your future with an enhanced employer pension contribution of up to 7% OR a savings scheme. Life, Medical and Permanent Health Insurance 23 days annual leave, but you may want longer or less, so buy up to 5 days or sell up to 3 days per year. Access to the Lighthouse Construction Industry Charity to support your health and wellbeing, including free legal and financial advice. Enhanced maternity/ paternity pay. The Quantity Surveyor role: As a Quantity Surveyor within the Capital works division, you will actively tender, estimate and measure onsite. Specifically, you will: Measure and prepare cost estimates for contracts and tenders, highlighting any risks and solutions for mitigating these. Prepare budget cost value reconciliations, identifying commercial risks and opportunities to ensure correct contract planning from the beginning. Work closely with the Contracts Manager to ensure productivity targets and contract milestones are agreed and issued before contract start, including direct labour incentives. Build strong client and supplier relations, to ensure any variations and the progress of contracts are discussed and resolved proactively. Take purchase, credit and debtor responsibility using COINS to achieve expected cash flow. Complete and analyse weekly reporting from site has adequate cost information (including labour rates and performance exceptional to budget, value, progress, quality, and safety) Produce monthly contract valuations. What will you bring as Quantity Surveyor? You will be inquisitive, organised, and honest as well as being a genuine people person who thrives when collaborating with clients, trade teams and immediate colleagues, fostering a real working together environment. Proven experience in a similar quantity surveying. Project surveying role Experience of successfully managing a value of works up to £3 million. A key eye for identifying areas to save money, reduce costs and maximise value. Additional Benefits include: Annual pay reviews Training and development opportunities Trade discounts from our preferred suppliers for you and your friends and family Specsavers vouchers Quantity Surveyor Quantity Surveyor QS housing social council kitchen kitchen kitchen bathroom bathroom bathroom fire risk fire risk carbon de-carbonisation decarbonisation retro fit retrofit council cheltenham gloucester bristol gloucs gloucester cheltenham gloucestershire gloucestershire quantity surveyor car company car profit share bonus profit share private health fire fire council housing housing housing
My client has a great opportunity for a Quantity Surveyor to join its established Capital (planned and refurbishment based contracts works) business (inc Kitchen, Bathroom , Fire Risk ) which will be based in Amesbury , Wiltshire near Salisbury . Their long-established Amesbury Capital team continues to flourish and are looking to recruit a Quantity Surveyor. Honesty, integrity, and teamwork will be at the heart of what you do. They are an established and leading property services company for over 75 years, based across England and Wales, in over 18 locations and 32 Business Units, and are looking for an experienced Surveyor to work with fantastic team based out of Amesbury, contributing commercially to their established Capital (planned and refurbishment based contracts works) business . Typically you will be out at customers a proportion of the week . Jobs are tendering / estimating so can be typically smaller value ( relatively ) but high volume along with one off bigger projects . This involves planned works/refurbs (variety unlike response) in same markets they work with social housing clients and do a lot of Kitchen and bathroom refurb contracts so the ideal would be someone who has done this type of Quantity Surveying . Their main client base are Housing associations , Councils and Local Authorities so please mention any of the roles you ve had where you have had exposure specifically in those areas Ultimately, they are a commercially focused business, but focus on people, sustainability, and exceptional client delivery/customer satisfaction to achieve this. We seek a Quantity Surveyor to genuinely share in this ethos and to actively impact their commercial success. You will thrive in collaborating with the operational team, while managing the full commercial responsibility for the financial and commercial aspects of the planned works for their local authority client. £56,565 inc car allowance, (6.7K) plus a private mileage scheme and fuel card , pension, healthcare, life insurance + profit share (last year 14%) Benefits: Be part of the company profit share scheme (14% of base salary achieved last year) Private mileage scheme and fuel card Let us help you prepare for your future with an enhanced employer pension contribution of up to 7% OR a savings scheme. Life, Medical and Permanent Health Insurance 23 days annual leave, but you may want longer or less, so buy up to 5 days or sell up to 3 days per year. Access to the Lighthouse Construction Industry Charity to support your health and wellbeing, including free legal and financial advice. Enhanced maternity/ paternity pay. The Quantity Surveyor role: As a Quantity Surveyor within our Capital works division, you will actively tender, estimate and measure onsite. Specifically, you will: Measure and prepare cost estimates for contracts and tenders, highlighting any risks and solutions for mitigating these. Prepare budget cost value reconciliations, identifying commercial risks and opportunities to ensure correct contract planning from the beginning. Work closely with the Contracts Manager to ensure productivity targets and contract milestones are agreed and issued before contract start, including direct labour incentives. Build strong client and supplier relations, to ensure any variations and the progress of contracts are discussed and resolved proactively. Take purchase, credit and debtor responsibility using COINS to achieve expected cash flow. Complete and analyse weekly reporting from site has adequate cost information (including labour rates and performance exceptional to budget, value, progress, quality, and safety) Produce monthly contract valuations. What will you bring as Quantity Surveyor? You will be inquisitive, organised, and honest as well as being a genuine people person who thrives when collaborating with clients, trade teams and immediate colleagues, fostering a real working together environment. Proven experience in a similar quantity surveying. Project surveying role Experience of successfully managing a value of works up to £3 million. A key eye for identifying areas to save money, reduce costs and maximise value. Additional Benefits include: Annual pay reviews Training and development opportunities Trade discounts from our preferred suppliers for you and your friends and family Specsavers vouchers quantity surveyor quantity surveyor , capital works kitchens bathrooms fire kitchen bathroom fire salisbury wiltshire amesbury social housing council refurbishment , cvr , sor qs wiltshire andover winchester hampshire warminster capital wilts kitchen quantity surveyor quantity surveyor , capital works kitchens bathrooms fire kitchen bathroom fire salisbury wiltshire amesbury social housing council refurbishment , cvr , sor qs wiltshire andover winchester hampshire warminster capital wilts kitchen quantity surveyor quantity surveyor , capital works kitchens bathrooms fire kitchen bathroom fire salisbury wiltshire amesbury social housing council refurbishment , cvr , sor qs wiltshire andover winchester hampshire warminster capital wilts kitchen quantity surveyor quantity surveyor , capital works kitchens bathrooms fire kitchen bathroom fire salisbury wiltshire amesbury social housing council refurbishment , cvr , sor qs wiltshire andover winchester hampshire warminster capital wilts kitchen fir risk risk project projects
Mar 21, 2026
Full time
My client has a great opportunity for a Quantity Surveyor to join its established Capital (planned and refurbishment based contracts works) business (inc Kitchen, Bathroom , Fire Risk ) which will be based in Amesbury , Wiltshire near Salisbury . Their long-established Amesbury Capital team continues to flourish and are looking to recruit a Quantity Surveyor. Honesty, integrity, and teamwork will be at the heart of what you do. They are an established and leading property services company for over 75 years, based across England and Wales, in over 18 locations and 32 Business Units, and are looking for an experienced Surveyor to work with fantastic team based out of Amesbury, contributing commercially to their established Capital (planned and refurbishment based contracts works) business . Typically you will be out at customers a proportion of the week . Jobs are tendering / estimating so can be typically smaller value ( relatively ) but high volume along with one off bigger projects . This involves planned works/refurbs (variety unlike response) in same markets they work with social housing clients and do a lot of Kitchen and bathroom refurb contracts so the ideal would be someone who has done this type of Quantity Surveying . Their main client base are Housing associations , Councils and Local Authorities so please mention any of the roles you ve had where you have had exposure specifically in those areas Ultimately, they are a commercially focused business, but focus on people, sustainability, and exceptional client delivery/customer satisfaction to achieve this. We seek a Quantity Surveyor to genuinely share in this ethos and to actively impact their commercial success. You will thrive in collaborating with the operational team, while managing the full commercial responsibility for the financial and commercial aspects of the planned works for their local authority client. £56,565 inc car allowance, (6.7K) plus a private mileage scheme and fuel card , pension, healthcare, life insurance + profit share (last year 14%) Benefits: Be part of the company profit share scheme (14% of base salary achieved last year) Private mileage scheme and fuel card Let us help you prepare for your future with an enhanced employer pension contribution of up to 7% OR a savings scheme. Life, Medical and Permanent Health Insurance 23 days annual leave, but you may want longer or less, so buy up to 5 days or sell up to 3 days per year. Access to the Lighthouse Construction Industry Charity to support your health and wellbeing, including free legal and financial advice. Enhanced maternity/ paternity pay. The Quantity Surveyor role: As a Quantity Surveyor within our Capital works division, you will actively tender, estimate and measure onsite. Specifically, you will: Measure and prepare cost estimates for contracts and tenders, highlighting any risks and solutions for mitigating these. Prepare budget cost value reconciliations, identifying commercial risks and opportunities to ensure correct contract planning from the beginning. Work closely with the Contracts Manager to ensure productivity targets and contract milestones are agreed and issued before contract start, including direct labour incentives. Build strong client and supplier relations, to ensure any variations and the progress of contracts are discussed and resolved proactively. Take purchase, credit and debtor responsibility using COINS to achieve expected cash flow. Complete and analyse weekly reporting from site has adequate cost information (including labour rates and performance exceptional to budget, value, progress, quality, and safety) Produce monthly contract valuations. What will you bring as Quantity Surveyor? You will be inquisitive, organised, and honest as well as being a genuine people person who thrives when collaborating with clients, trade teams and immediate colleagues, fostering a real working together environment. Proven experience in a similar quantity surveying. Project surveying role Experience of successfully managing a value of works up to £3 million. A key eye for identifying areas to save money, reduce costs and maximise value. Additional Benefits include: Annual pay reviews Training and development opportunities Trade discounts from our preferred suppliers for you and your friends and family Specsavers vouchers quantity surveyor quantity surveyor , capital works kitchens bathrooms fire kitchen bathroom fire salisbury wiltshire amesbury social housing council refurbishment , cvr , sor qs wiltshire andover winchester hampshire warminster capital wilts kitchen quantity surveyor quantity surveyor , capital works kitchens bathrooms fire kitchen bathroom fire salisbury wiltshire amesbury social housing council refurbishment , cvr , sor qs wiltshire andover winchester hampshire warminster capital wilts kitchen quantity surveyor quantity surveyor , capital works kitchens bathrooms fire kitchen bathroom fire salisbury wiltshire amesbury social housing council refurbishment , cvr , sor qs wiltshire andover winchester hampshire warminster capital wilts kitchen quantity surveyor quantity surveyor , capital works kitchens bathrooms fire kitchen bathroom fire salisbury wiltshire amesbury social housing council refurbishment , cvr , sor qs wiltshire andover winchester hampshire warminster capital wilts kitchen fir risk risk project projects
Site Manager Social Housing Roofing & Solar Location: Hemel Hempstead Competitive Salary Package including company vehicle once Perm We are recruiting an experienced Site Manager to oversee pitched roofing replacement works within the social housing sector, including integrated solar panel installations. This role involves managing multiple roofing projects, ensuring works are delivered safely, on time, and to a high standard while maintaining excellent communication with clients and residents. The works are on a mix of houses and flats, not construction sites and you will need to be driving from site to site on a daily basis. Key Responsibilities for the Site Manager Social Housing Roofing & Solar Oversee pitched roof replacement projects within occupied social housing. Manage roofing contractors, scaffold teams, and solar installers. Coordinate works involving recessed solar panel systems within tiled roofs. Ensure site safety and compliance, including awareness of asbestos and gas works where relevant. Carry out roof and Gas flue surveys / inspections prior to works. Maintain photographic evidence and site records for compliance and reporting. Liaise with clients, residents, and internal teams. Manage programme delivery using systems such as EasyBOP, SharePoint or similar reporting tools. Communicate all of the above effectively to the client and senior MGMT team Requirements for the Site Manager Social Housing Roofing & Solar Proven experience as a Site Manager within social housing refurbishment or roofing works. Strong knowledge of pitched roofing systems. Experience coordinating solar PV installations on residential roofs. Ability to manage scaffolding and multi-trade site operations. Experience conducting roof surveys and inspections. Strong reporting and documentation skills. Qualifications for the Site Manager Social Housing Roofing & Solar SMSTS Asbestos Awareness First Aid Experience working within social housing frameworks Driving License Desirable for the Site Manager Social Housing Roofing & Solar Experience working on renewable energy / solar programmes Knowledge of EasyBOP / SharePoint / ECO online for H&S Experience with occupied properties and resident liaison The Opportunity for the Site Manager Social Housing Roofing & Solar This is an excellent opportunity to join a growing contractor delivering large-scale social housing roofing and energy upgrade programmes, combining roof replacement with renewable energy solutions. Fore more information please send up to date CV to (url removed)
Mar 21, 2026
Seasonal
Site Manager Social Housing Roofing & Solar Location: Hemel Hempstead Competitive Salary Package including company vehicle once Perm We are recruiting an experienced Site Manager to oversee pitched roofing replacement works within the social housing sector, including integrated solar panel installations. This role involves managing multiple roofing projects, ensuring works are delivered safely, on time, and to a high standard while maintaining excellent communication with clients and residents. The works are on a mix of houses and flats, not construction sites and you will need to be driving from site to site on a daily basis. Key Responsibilities for the Site Manager Social Housing Roofing & Solar Oversee pitched roof replacement projects within occupied social housing. Manage roofing contractors, scaffold teams, and solar installers. Coordinate works involving recessed solar panel systems within tiled roofs. Ensure site safety and compliance, including awareness of asbestos and gas works where relevant. Carry out roof and Gas flue surveys / inspections prior to works. Maintain photographic evidence and site records for compliance and reporting. Liaise with clients, residents, and internal teams. Manage programme delivery using systems such as EasyBOP, SharePoint or similar reporting tools. Communicate all of the above effectively to the client and senior MGMT team Requirements for the Site Manager Social Housing Roofing & Solar Proven experience as a Site Manager within social housing refurbishment or roofing works. Strong knowledge of pitched roofing systems. Experience coordinating solar PV installations on residential roofs. Ability to manage scaffolding and multi-trade site operations. Experience conducting roof surveys and inspections. Strong reporting and documentation skills. Qualifications for the Site Manager Social Housing Roofing & Solar SMSTS Asbestos Awareness First Aid Experience working within social housing frameworks Driving License Desirable for the Site Manager Social Housing Roofing & Solar Experience working on renewable energy / solar programmes Knowledge of EasyBOP / SharePoint / ECO online for H&S Experience with occupied properties and resident liaison The Opportunity for the Site Manager Social Housing Roofing & Solar This is an excellent opportunity to join a growing contractor delivering large-scale social housing roofing and energy upgrade programmes, combining roof replacement with renewable energy solutions. Fore more information please send up to date CV to (url removed)
Site Manager to work on a Housing Maintenance scheme in Wirral A leading main contractor delivering Social Housing refurbishment programmes is looking for an experienced Site Manager to oversee internal and external planned works across a large occupied housing scheme on the Wirral The Role: As Site Manager, you will take responsibility for the day to day delivery of a busy refurb programme, ensuring works are completed safely, on time and to quality standards. The scheme includes: Internal refurbishments (kitchens, bathrooms, redecoration, flooring, minor structural works) External works (roofing, windows/doors, repointing, fencing, external insulation, landscaping) Works within occupied properties, requiring excellent tenant liaison and communication Coordination of subcontractors and trades across multiple blocks/streets Managing H&S, RAMS, site audits and compliance documentation What We're Looking For: Proven experience managing Social Housing refurbishment programmes Strong background in both internal and external planned works Ability to manage works in occupied properties professionally and sensitively SMSTS, CSCS and First Aid What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Mar 21, 2026
Full time
Site Manager to work on a Housing Maintenance scheme in Wirral A leading main contractor delivering Social Housing refurbishment programmes is looking for an experienced Site Manager to oversee internal and external planned works across a large occupied housing scheme on the Wirral The Role: As Site Manager, you will take responsibility for the day to day delivery of a busy refurb programme, ensuring works are completed safely, on time and to quality standards. The scheme includes: Internal refurbishments (kitchens, bathrooms, redecoration, flooring, minor structural works) External works (roofing, windows/doors, repointing, fencing, external insulation, landscaping) Works within occupied properties, requiring excellent tenant liaison and communication Coordination of subcontractors and trades across multiple blocks/streets Managing H&S, RAMS, site audits and compliance documentation What We're Looking For: Proven experience managing Social Housing refurbishment programmes Strong background in both internal and external planned works Ability to manage works in occupied properties professionally and sensitively SMSTS, CSCS and First Aid What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Are you an experienced Site Manager with a background in Refurbs & Maintenance? Approach Personnel are proud to be working on an exclusive basis with a large, successful and growing Regeneration Contractor who are seeking a Site Manager to join their growing team to manage a long term kitchens and bathrooms contract across the wider Cheltenham area. As a Site Manager, you will be responsible for overseeing all works taking place on site, ensuring that the project is being delivered on time, to budget and to the highest standard. What's in it for you? Competitive basic salary of 50,000 Generous car allowance + annual bonus Provate health care and life assurance Access to an online savings portal + much more! What are we looking for? Someone who has prior experience being a Site Manager, of an internal maintenance contract Someone who has a background in social housing, local authority or similar housing association. SMSTS Certificate Full UK's driving license Key Responsibilities : Overseeing projects from the start through to completion, ensuring that work is completed on time and to the highest quality, while sticking to budgets. Meeting clients and managing their expectations. The first point of contact for clients and sub-contractors. Managing and production of all aspects of Health & Safety. IF THIS IS YOU, WHY NOT APPLY NOW!
Mar 21, 2026
Full time
Are you an experienced Site Manager with a background in Refurbs & Maintenance? Approach Personnel are proud to be working on an exclusive basis with a large, successful and growing Regeneration Contractor who are seeking a Site Manager to join their growing team to manage a long term kitchens and bathrooms contract across the wider Cheltenham area. As a Site Manager, you will be responsible for overseeing all works taking place on site, ensuring that the project is being delivered on time, to budget and to the highest standard. What's in it for you? Competitive basic salary of 50,000 Generous car allowance + annual bonus Provate health care and life assurance Access to an online savings portal + much more! What are we looking for? Someone who has prior experience being a Site Manager, of an internal maintenance contract Someone who has a background in social housing, local authority or similar housing association. SMSTS Certificate Full UK's driving license Key Responsibilities : Overseeing projects from the start through to completion, ensuring that work is completed on time and to the highest quality, while sticking to budgets. Meeting clients and managing their expectations. The first point of contact for clients and sub-contractors. Managing and production of all aspects of Health & Safety. IF THIS IS YOU, WHY NOT APPLY NOW!
Site Manager (Planned Works) Essex Social Housing Planned Maintenance An established and well-respected property services contractor is currently seeking an experienced Site Manager to join their Planned Works team on a temporary contract to begin with. You will oversee the delivery of refurbishment and maintenance schemes across social housing properties in the Essex area. This is an excellent opportunity for a motivated Site Manager with experience delivering planned maintenance works to join a busy and growing operational team. About the Role As Site Manager, you will be responsible for ensuring projects are delivered safely, on time and within budget, while maintaining high standards of quality and customer service. You will manage engineers, subcontractors and supply chain partners, oversee daily site activities and ensure full compliance with health and safety regulations. Working closely with operational, commercial and client teams, you will ensure that programmes are delivered efficiently while maintaining strong relationships with residents and key stakeholders. Key Responsibilities Prepare programmes of work and manage operational delivery against agreed targets and budgets Ensure compliance with health, safety and welfare policies and relevant legislation Understand contract requirements and ensure all obligations are met Build strong relationships with client representatives, residents and stakeholders Manage engineers and subcontractors, providing technical guidance and performance support Carry out site inspections to monitor health & safety, quality and productivity Prepare and review site reports, drawings and documentation Work closely with commercial teams to manage costs, budgets and variations Deliver regular team meetings including health & safety updates and operational feedback About You We are looking for an experienced Site Manager with a strong background delivering planned works within social housing environments. You will have excellent leadership and organisational skills, with the ability to manage multiple workstreams and stakeholders while maintaining high standards of safety and quality. You will also have a good understanding of construction methods, the ability to interpret drawings and specifications, and strong commercial awareness. Essential Qualifications & Experience Foundation Degree, HND or Degree in Construction, Building Studies, Construction Management or similar (or equivalent experience) Proven experience progressing from trade or apprenticeship background into Site Management SMSTS (Site Management Safety Training Scheme) IOSH Managing Safely CSCS Managers Card Knowledge of Temporary Works Procedures Ability to interpret drawings and specifications Strong commercial awareness and ability to identify contract variations Proficiency in Microsoft Office and construction software If you are an experienced Site Manager looking for your next opportunity, apply now!
Mar 18, 2026
Seasonal
Site Manager (Planned Works) Essex Social Housing Planned Maintenance An established and well-respected property services contractor is currently seeking an experienced Site Manager to join their Planned Works team on a temporary contract to begin with. You will oversee the delivery of refurbishment and maintenance schemes across social housing properties in the Essex area. This is an excellent opportunity for a motivated Site Manager with experience delivering planned maintenance works to join a busy and growing operational team. About the Role As Site Manager, you will be responsible for ensuring projects are delivered safely, on time and within budget, while maintaining high standards of quality and customer service. You will manage engineers, subcontractors and supply chain partners, oversee daily site activities and ensure full compliance with health and safety regulations. Working closely with operational, commercial and client teams, you will ensure that programmes are delivered efficiently while maintaining strong relationships with residents and key stakeholders. Key Responsibilities Prepare programmes of work and manage operational delivery against agreed targets and budgets Ensure compliance with health, safety and welfare policies and relevant legislation Understand contract requirements and ensure all obligations are met Build strong relationships with client representatives, residents and stakeholders Manage engineers and subcontractors, providing technical guidance and performance support Carry out site inspections to monitor health & safety, quality and productivity Prepare and review site reports, drawings and documentation Work closely with commercial teams to manage costs, budgets and variations Deliver regular team meetings including health & safety updates and operational feedback About You We are looking for an experienced Site Manager with a strong background delivering planned works within social housing environments. You will have excellent leadership and organisational skills, with the ability to manage multiple workstreams and stakeholders while maintaining high standards of safety and quality. You will also have a good understanding of construction methods, the ability to interpret drawings and specifications, and strong commercial awareness. Essential Qualifications & Experience Foundation Degree, HND or Degree in Construction, Building Studies, Construction Management or similar (or equivalent experience) Proven experience progressing from trade or apprenticeship background into Site Management SMSTS (Site Management Safety Training Scheme) IOSH Managing Safely CSCS Managers Card Knowledge of Temporary Works Procedures Ability to interpret drawings and specifications Strong commercial awareness and ability to identify contract variations Proficiency in Microsoft Office and construction software If you are an experienced Site Manager looking for your next opportunity, apply now!
CLC, part of Axis CLC, is a trusted property services specialist delivering responsive repairs, planned works, refurbishments and voids services. We employ more than 1,500 people and support over 250 clients across London and the Southeast. Backed by over 110 years of combined experience across the Axis CLC group, we help keep residents safe, properties well maintained and clients fully compliant. The Role We re looking for a compassionate and organised Resident Liaison Officer (RLO) to join our team, based from our Leeds office with travel to sites across the region. As the key link between our delivery teams and residents, you ll help ensure communication is clear, respectful and inclusive throughout planned maintenance and refurbishment works. You ll play a vital role in supporting residents, particularly those who may be vulnerable or require additional assistance, so that works are delivered safely, smoothly and with minimal disruption. Responsibilities Act as the primary point of contact for residents throughout the works programme. Arrange and attend resident consultation meetings, home visits, and pre-start appointments. Provide clear, timely and empathetic updates on progress, schedules, access requirements and changes. Handle concerns, complaints and queries professionally, ensuring resident satisfaction. Maintain accurate records of resident interactions, feedback and agreed actions. Identify and support vulnerable residents, including those with additional needs or dementia, ensuring reasonable adjustments are made. Collaborate closely with site managers, operatives and client representatives to support smooth project delivery. Ensure all communication and documentation aligns with health & safety, legal and client requirements. About You As a Resident Liaison Office, you will have: Experience in a Tenant/Resident Liaison role or customer-facing position within social housing, property maintenance or construction. Strong empathy and the ability to support vulnerable individuals with professionalism and care. Awareness of challenges faced by residents with dementia or other cognitive impairments. Excellent written and verbal communication skills with a calm, approachable manner. Highly organised, proactive and solution-focused. Confident working collaboratively with site teams and clients. Full UK driving licence (essential). What We Offer A competitive salary package Car Allowance Pension scheme and life assurance 25 days holiday + bank holidays Perkbox (discounts, perks & wellbeing offers) 1 paid volunteer day £2000 refer-a-friend bonus after the referee passes probation Opportunities for development and progression across Axis CLC Why Axis CLC? Joining Axis CLC means being part of a national organisation that delivers essential services across housing, education, healthcare, defence and commercial property. You ll be joining a team that values reliability, quality and social impact, offering long-term stability, meaningful work and genuine opportunities to grow and progress in your career. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.
Mar 17, 2026
Full time
CLC, part of Axis CLC, is a trusted property services specialist delivering responsive repairs, planned works, refurbishments and voids services. We employ more than 1,500 people and support over 250 clients across London and the Southeast. Backed by over 110 years of combined experience across the Axis CLC group, we help keep residents safe, properties well maintained and clients fully compliant. The Role We re looking for a compassionate and organised Resident Liaison Officer (RLO) to join our team, based from our Leeds office with travel to sites across the region. As the key link between our delivery teams and residents, you ll help ensure communication is clear, respectful and inclusive throughout planned maintenance and refurbishment works. You ll play a vital role in supporting residents, particularly those who may be vulnerable or require additional assistance, so that works are delivered safely, smoothly and with minimal disruption. Responsibilities Act as the primary point of contact for residents throughout the works programme. Arrange and attend resident consultation meetings, home visits, and pre-start appointments. Provide clear, timely and empathetic updates on progress, schedules, access requirements and changes. Handle concerns, complaints and queries professionally, ensuring resident satisfaction. Maintain accurate records of resident interactions, feedback and agreed actions. Identify and support vulnerable residents, including those with additional needs or dementia, ensuring reasonable adjustments are made. Collaborate closely with site managers, operatives and client representatives to support smooth project delivery. Ensure all communication and documentation aligns with health & safety, legal and client requirements. About You As a Resident Liaison Office, you will have: Experience in a Tenant/Resident Liaison role or customer-facing position within social housing, property maintenance or construction. Strong empathy and the ability to support vulnerable individuals with professionalism and care. Awareness of challenges faced by residents with dementia or other cognitive impairments. Excellent written and verbal communication skills with a calm, approachable manner. Highly organised, proactive and solution-focused. Confident working collaboratively with site teams and clients. Full UK driving licence (essential). What We Offer A competitive salary package Car Allowance Pension scheme and life assurance 25 days holiday + bank holidays Perkbox (discounts, perks & wellbeing offers) 1 paid volunteer day £2000 refer-a-friend bonus after the referee passes probation Opportunities for development and progression across Axis CLC Why Axis CLC? Joining Axis CLC means being part of a national organisation that delivers essential services across housing, education, healthcare, defence and commercial property. You ll be joining a team that values reliability, quality and social impact, offering long-term stability, meaningful work and genuine opportunities to grow and progress in your career. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.
A well-established property services contractor is looking to appoint a Quantity Surveyor to support refurbishment and compliance programmes across the Midlands. The role will be based from the Birmingham office, with travel across sites in the West and East Midlands. This position sits within a commercial team delivering refurbishment works within tenanted social housing, supported living, and care environments. Current programmes include passive fire protection works such as fire door installations, fire stopping, and compartmentation. Key Responsibilities Commercial management of social housing refurbishment projects, from mobilisation through to final account Preparing and submitting monthly applications for payment and valuation reports Monitoring project costs, identifying variations, and reporting on commercial performance Managing subcontractor procurement, tender analysis, and appointment Producing and maintaining CVR reports and supporting cost forecasting Working closely with contract managers and operational teams to ensure projects are delivered within budget and programme Supporting the commercial delivery of planned maintenance, void refurbishment, or passive fire protection programmes About You Experience working as a Quantity Surveyor within construction, refurbishment, or property maintenance Experience working on social housing refurbishment programmes, including planned works or voids Strong understanding of JCT contracts, schedules of rates, and CVR reporting Strong commercial awareness and attention to detail Confident communication skills when working with clients, subcontractors, and internal teams Full UK driving licence If this role is suitable to your experience, and you want to find out more - please submit your updated CV today.
Mar 17, 2026
Full time
A well-established property services contractor is looking to appoint a Quantity Surveyor to support refurbishment and compliance programmes across the Midlands. The role will be based from the Birmingham office, with travel across sites in the West and East Midlands. This position sits within a commercial team delivering refurbishment works within tenanted social housing, supported living, and care environments. Current programmes include passive fire protection works such as fire door installations, fire stopping, and compartmentation. Key Responsibilities Commercial management of social housing refurbishment projects, from mobilisation through to final account Preparing and submitting monthly applications for payment and valuation reports Monitoring project costs, identifying variations, and reporting on commercial performance Managing subcontractor procurement, tender analysis, and appointment Producing and maintaining CVR reports and supporting cost forecasting Working closely with contract managers and operational teams to ensure projects are delivered within budget and programme Supporting the commercial delivery of planned maintenance, void refurbishment, or passive fire protection programmes About You Experience working as a Quantity Surveyor within construction, refurbishment, or property maintenance Experience working on social housing refurbishment programmes, including planned works or voids Strong understanding of JCT contracts, schedules of rates, and CVR reporting Strong commercial awareness and attention to detail Confident communication skills when working with clients, subcontractors, and internal teams Full UK driving licence If this role is suitable to your experience, and you want to find out more - please submit your updated CV today.
Site Manager Swindon (SN3) £32.00 p/h CIS Social Housing Internal Refurbishments & Retrofit Works Are you an experienced Site Manager looking for a long-term contract in the Swindon area We are seeking a proactive and technical Site Manager to lead Internal Works (Kitchens, Bathrooms, and Refurbishments) for a leading Social Housing contractor. This role is based in the SN3 area and offers a competitive CIS rate with the potential for long-term project extensions. THE OFFER Pay Rate: £32.00 per hour (CIS) Location: Swindon (SN3 Area) Sector: Social Housing / Planned Maintenance Project: Internal Works & Refurbishments (Retrofit focus) Hours: Monday Friday, 8:00 am 5:00 pm Contract: Ongoing Temporary THE ROLE As the Site Manager, you will oversee the day-to-day delivery of internal refurbishment programs within occupied residential properties. Key Responsibilities: Operational Oversight: Manage multi-trade teams ensuring internal works (K&B/Refurbs) are completed to a high standard. Subcontractor Management: Coordinate specialist trades, ensuring productivity and adherence to the project schedule. Health & Safety: Maintain a safe site environment, conduct tool-box talks, and ensure compliance with CDM 2015 regulations. Retrofit Support: Assist in the delivery of energy-efficiency measures (Retrofit experience is a major advantage). Resident Liaison: Work closely with the RLO team to ensure smooth access and high levels of resident satisfaction. CANDIDATE REQUIREMENTS Experience: Proven track record as a Site Manager within Social Housing (specifically internal planned works). Retrofit Knowledge: Previous experience on Retrofit projects is highly desirable but not essential. Qualifications: Valid SMSTS (Essential). Asbestos Awareness certificate (Essential). First Aid at Work (Highly desirable). Valid CSCS Card . Transport: Full UK Driving Licence and access to your own vehicle for site travel across Swindon. Communication: Strong IT skills and the ability to communicate effectively with clients, operatives, and residents. If you are a Swindon-based Site Manager ready to start a high-rate contract, apply now with your updated CV for an immediate interview.
Mar 17, 2026
Full time
Site Manager Swindon (SN3) £32.00 p/h CIS Social Housing Internal Refurbishments & Retrofit Works Are you an experienced Site Manager looking for a long-term contract in the Swindon area We are seeking a proactive and technical Site Manager to lead Internal Works (Kitchens, Bathrooms, and Refurbishments) for a leading Social Housing contractor. This role is based in the SN3 area and offers a competitive CIS rate with the potential for long-term project extensions. THE OFFER Pay Rate: £32.00 per hour (CIS) Location: Swindon (SN3 Area) Sector: Social Housing / Planned Maintenance Project: Internal Works & Refurbishments (Retrofit focus) Hours: Monday Friday, 8:00 am 5:00 pm Contract: Ongoing Temporary THE ROLE As the Site Manager, you will oversee the day-to-day delivery of internal refurbishment programs within occupied residential properties. Key Responsibilities: Operational Oversight: Manage multi-trade teams ensuring internal works (K&B/Refurbs) are completed to a high standard. Subcontractor Management: Coordinate specialist trades, ensuring productivity and adherence to the project schedule. Health & Safety: Maintain a safe site environment, conduct tool-box talks, and ensure compliance with CDM 2015 regulations. Retrofit Support: Assist in the delivery of energy-efficiency measures (Retrofit experience is a major advantage). Resident Liaison: Work closely with the RLO team to ensure smooth access and high levels of resident satisfaction. CANDIDATE REQUIREMENTS Experience: Proven track record as a Site Manager within Social Housing (specifically internal planned works). Retrofit Knowledge: Previous experience on Retrofit projects is highly desirable but not essential. Qualifications: Valid SMSTS (Essential). Asbestos Awareness certificate (Essential). First Aid at Work (Highly desirable). Valid CSCS Card . Transport: Full UK Driving Licence and access to your own vehicle for site travel across Swindon. Communication: Strong IT skills and the ability to communicate effectively with clients, operatives, and residents. If you are a Swindon-based Site Manager ready to start a high-rate contract, apply now with your updated CV for an immediate interview.
Job Title: Site Manager - Property Services (Retrofit Works) Location: Chorley / Preston (North West) Job Type: Temporary Sector: Social Housing / Property Services / Retrofit Overview We are seeking an experienced Site Manager to oversee retrofit works within a Property Services programme across the Chorley and Preston areas, ensuring projects are delivered safely, on time, and to a high standard. Key Responsibilities Manage day-to-day site operations on retrofit and property improvement projects. Coordinate subcontractors, trades, and suppliers to ensure works are completed safely, on time, and to a high standard. Ensure compliance with all health & safety regulations and company procedures. Monitor project progress, quality of workmanship, and programme delivery. Liaise with residents, client representatives, and internal teams to maintain effective communication throughout works. Conduct site inspections, toolbox talks, and risk assessments. Maintain accurate site records, reports, and documentation. Requirements Proven experience as a Site Manager within property services, refurbishment, or retrofit programmes. Experience delivering works in occupied social housing environments is highly desirable. Strong knowledge of retrofit / energy efficiency works (e.g., insulation, windows/doors, ventilation, heating upgrades). Valid SMSTS CSCS card (relevant level). First Aid at Work certification preferred. Manual Handling, Working at Heights, and Asbestos Awareness certifications, or willingness to complete these prior to starting. Strong organisational and communication skills. To Apply Please submit your CV or call Josh on (phone number removed)
Mar 16, 2026
Seasonal
Job Title: Site Manager - Property Services (Retrofit Works) Location: Chorley / Preston (North West) Job Type: Temporary Sector: Social Housing / Property Services / Retrofit Overview We are seeking an experienced Site Manager to oversee retrofit works within a Property Services programme across the Chorley and Preston areas, ensuring projects are delivered safely, on time, and to a high standard. Key Responsibilities Manage day-to-day site operations on retrofit and property improvement projects. Coordinate subcontractors, trades, and suppliers to ensure works are completed safely, on time, and to a high standard. Ensure compliance with all health & safety regulations and company procedures. Monitor project progress, quality of workmanship, and programme delivery. Liaise with residents, client representatives, and internal teams to maintain effective communication throughout works. Conduct site inspections, toolbox talks, and risk assessments. Maintain accurate site records, reports, and documentation. Requirements Proven experience as a Site Manager within property services, refurbishment, or retrofit programmes. Experience delivering works in occupied social housing environments is highly desirable. Strong knowledge of retrofit / energy efficiency works (e.g., insulation, windows/doors, ventilation, heating upgrades). Valid SMSTS CSCS card (relevant level). First Aid at Work certification preferred. Manual Handling, Working at Heights, and Asbestos Awareness certifications, or willingness to complete these prior to starting. Strong organisational and communication skills. To Apply Please submit your CV or call Josh on (phone number removed)
Randstad Construction & Property
Nottingham, Nottinghamshire
JOB ADVERT: SITE MANAGER ? Social Housing Roofing Scheme Specialist Location: Nottignham Sector: Social Housing / Roofing & External Works Role: Site Manager Start Date: ASAP The Opportunity We are seeking a seasoned and dedicated Site Manager to take the lead on a major social housing roofing scheme . This essential refurbishment project involves managing the replacement and repair of roofs across a portfolio of occupied residential properties. This is a critical, hands-on role where your leadership will ensure the project is delivered safely, efficiently, and to the highest quality standards, while prioritizing the needs of the residents. What You'll Be Doing (Key Responsibilities) You will have full ownership of site operations, focusing specifically on external envelope works: Roofing Project Management: Oversee all aspects of the roofing scheme, including strip and re-tile, flat roof systems, insulation upgrades, and associated flashing/leadwork. Safety & Access: Manage and inspect all access equipment, including scaffolding and edge protection, ensuring strict adherence to Working at Height regulations. Sub-Contractor Control: Lead and manage roofing contractors, scaffolding teams, and other external trades, ensuring they adhere to the program and quality specifications. Resident & Client Liaison: Maintain excellent communication with tenants, the client (Housing Association/Local Authority), and residents, managing queries, minimizing disruption, and ensuring a sensitive approach to working on occupied homes . Compliance & Reporting: Complete site inductions, issue permits (e.g., for hot works), conduct daily H&S checks, and provide comprehensive weekly progress reports. What You'll Need (Essential Requirements) Refurbishment Focus: Proven experience as a Site Manager successfully delivering social housing or occupied residential refurbishment projects . Roofing Expertise: Specific knowledge and experience managing large-scale roofing and external envelope schemes is highly desirable. Qualifications: Must hold valid SMSTS , CSCS Card , and First Aid at Work certification. Compliance: Strong understanding of current building regulations, H&S legislation, and quality control procedures relevant to roofing works. Lead a critical social housing project. Apply today! To Apply: Please send your CV and current availability to Your Email Address/Application Link . Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Oct 08, 2025
Full time
JOB ADVERT: SITE MANAGER ? Social Housing Roofing Scheme Specialist Location: Nottignham Sector: Social Housing / Roofing & External Works Role: Site Manager Start Date: ASAP The Opportunity We are seeking a seasoned and dedicated Site Manager to take the lead on a major social housing roofing scheme . This essential refurbishment project involves managing the replacement and repair of roofs across a portfolio of occupied residential properties. This is a critical, hands-on role where your leadership will ensure the project is delivered safely, efficiently, and to the highest quality standards, while prioritizing the needs of the residents. What You'll Be Doing (Key Responsibilities) You will have full ownership of site operations, focusing specifically on external envelope works: Roofing Project Management: Oversee all aspects of the roofing scheme, including strip and re-tile, flat roof systems, insulation upgrades, and associated flashing/leadwork. Safety & Access: Manage and inspect all access equipment, including scaffolding and edge protection, ensuring strict adherence to Working at Height regulations. Sub-Contractor Control: Lead and manage roofing contractors, scaffolding teams, and other external trades, ensuring they adhere to the program and quality specifications. Resident & Client Liaison: Maintain excellent communication with tenants, the client (Housing Association/Local Authority), and residents, managing queries, minimizing disruption, and ensuring a sensitive approach to working on occupied homes . Compliance & Reporting: Complete site inductions, issue permits (e.g., for hot works), conduct daily H&S checks, and provide comprehensive weekly progress reports. What You'll Need (Essential Requirements) Refurbishment Focus: Proven experience as a Site Manager successfully delivering social housing or occupied residential refurbishment projects . Roofing Expertise: Specific knowledge and experience managing large-scale roofing and external envelope schemes is highly desirable. Qualifications: Must hold valid SMSTS , CSCS Card , and First Aid at Work certification. Compliance: Strong understanding of current building regulations, H&S legislation, and quality control procedures relevant to roofing works. Lead a critical social housing project. Apply today! To Apply: Please send your CV and current availability to Your Email Address/Application Link . Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Permanent - Full Time - 40 Hours An exciting opportunity has arisen for a Resident Liaison Officer to join our North Regeneration region, based on sites across Nottingham. Reporting to the Social Value & Customer Experience Manager, this Resident Liaison Officer position will deliver a first-class customer experience for our tenants before, during and post improvement works. We are looking for a pro-active and engaging individual who has exceptional communication skills and customer service experience. You will have good administration skills, comfortable in the use of Microsoft Office, and ideally with some experience of CRM systems. You will be an experienced Resident Liaison Officer with knowledge of Site Administration, an awareness of Health & Safety in occupied homes along with knowledge of the refurbishment process. Benefits Bonus entitlement based on performance KPIs Holidays - 26 days Life Assurance Pension Private medical insurance Ability to purchase additional holiday Access to discount portal Cycle to Work scheme and the Lovell Way to EV Digital GP Employee assistance programme Sharesave scheme As an Investors in People Gold award employer, Lovell is the UK's leading provider of mixed tenure affordable homes and has a reputation for innovation and excellence in the delivery of high-quality housing development and regeneration projects. We are committed to enhancing the communities in which we work, building quality homes for real people and looking after our own people; developing talent is key to achieving this. We understand that the success of our organisation comes from the strengths, skills and personalities of our people. Lovell is an equal opportunities employer who encourage and value diversity and inclusion within our teams. The Lovell culture is one that has been successful for many years. It is based on empowering colleagues to make decisions at a regional and local level, and to challenge the status quo whilst working as one to achieve our goals and make Lovell a great place to work for all.
Oct 06, 2025
Full time
Permanent - Full Time - 40 Hours An exciting opportunity has arisen for a Resident Liaison Officer to join our North Regeneration region, based on sites across Nottingham. Reporting to the Social Value & Customer Experience Manager, this Resident Liaison Officer position will deliver a first-class customer experience for our tenants before, during and post improvement works. We are looking for a pro-active and engaging individual who has exceptional communication skills and customer service experience. You will have good administration skills, comfortable in the use of Microsoft Office, and ideally with some experience of CRM systems. You will be an experienced Resident Liaison Officer with knowledge of Site Administration, an awareness of Health & Safety in occupied homes along with knowledge of the refurbishment process. Benefits Bonus entitlement based on performance KPIs Holidays - 26 days Life Assurance Pension Private medical insurance Ability to purchase additional holiday Access to discount portal Cycle to Work scheme and the Lovell Way to EV Digital GP Employee assistance programme Sharesave scheme As an Investors in People Gold award employer, Lovell is the UK's leading provider of mixed tenure affordable homes and has a reputation for innovation and excellence in the delivery of high-quality housing development and regeneration projects. We are committed to enhancing the communities in which we work, building quality homes for real people and looking after our own people; developing talent is key to achieving this. We understand that the success of our organisation comes from the strengths, skills and personalities of our people. Lovell is an equal opportunities employer who encourage and value diversity and inclusion within our teams. The Lovell culture is one that has been successful for many years. It is based on empowering colleagues to make decisions at a regional and local level, and to challenge the status quo whilst working as one to achieve our goals and make Lovell a great place to work for all.
Site Surveyor Reactive Maintenance Streatham, covering social housing properties in Lambeth Up to £48,000 benefits Are you an experienced Site Surveyor looking to join one of the UK s leading contractors? This is a fantastic opportunity to play a key role in the delivery of high-volume reactive maintenance works to social housing properties across Lambeth. The Role Based out of the Streatham office, you will be responsible for the commercial management of a busy reactive maintenance contract. This includes cost control, valuations, reporting, and supporting operational teams to ensure projects are delivered profitably and in line with client expectations. Key Responsibilities Managing the commercial performance of reactive maintenance works Preparing valuations, variations, and final accounts Producing accurate cost reports and forecasts Working closely with contract managers and site teams to ensure compliance and profitability Building strong relationships with clients, subcontractors, and stakeholders About You Previous experience as a Site Surveyor (ideally within social housing, maintenance, or refurbishment) Strong knowledge of schedule of rates and maintenance contracts Excellent commercial and financial awareness Strong communication and negotiation skills Ability to thrive in a fast-paced, reactive environment What s on Offer Salary up to £48,000 depending on experience Company benefits package Career development with one of the UK s largest and most respected contractors The opportunity to work on a long-term, stable contract in the social housing sector If you re a commercially astute Site Surveyor looking for your next challenge, we d love to hear from you. Apply today to find out more!
Oct 04, 2025
Full time
Site Surveyor Reactive Maintenance Streatham, covering social housing properties in Lambeth Up to £48,000 benefits Are you an experienced Site Surveyor looking to join one of the UK s leading contractors? This is a fantastic opportunity to play a key role in the delivery of high-volume reactive maintenance works to social housing properties across Lambeth. The Role Based out of the Streatham office, you will be responsible for the commercial management of a busy reactive maintenance contract. This includes cost control, valuations, reporting, and supporting operational teams to ensure projects are delivered profitably and in line with client expectations. Key Responsibilities Managing the commercial performance of reactive maintenance works Preparing valuations, variations, and final accounts Producing accurate cost reports and forecasts Working closely with contract managers and site teams to ensure compliance and profitability Building strong relationships with clients, subcontractors, and stakeholders About You Previous experience as a Site Surveyor (ideally within social housing, maintenance, or refurbishment) Strong knowledge of schedule of rates and maintenance contracts Excellent commercial and financial awareness Strong communication and negotiation skills Ability to thrive in a fast-paced, reactive environment What s on Offer Salary up to £48,000 depending on experience Company benefits package Career development with one of the UK s largest and most respected contractors The opportunity to work on a long-term, stable contract in the social housing sector If you re a commercially astute Site Surveyor looking for your next challenge, we d love to hear from you. Apply today to find out more!
Senior Commercial Manager - Social Housing Refurb & Decarbonisation West Midlands Region We are working with a leading regeneration contractor to recruit a Senior Commercial Manager to deliver a 50m region: planned maintenance, decarbonisation/retrofit and high-rise refurbishment projects across the West Midlands for Housing Associations, Local Councils, and RSLs. As a key member of the leadership team, you will play a crucial role in driving the commercial strategy across the region. Your responsibilities will encompass procurement, risk management, pre and post-contract activities, margin enhancement, and fostering a culture of people development across the commercial team. You will oversee all regional commercial operations for your region, collaborating with an experienced team to deliver outstanding results. Senior Commercial Manager Key Responsibilities: Overseeing the commercial strategy across multiple social housing contracts, ensuring projects are delivered on schedule, within budget, and to the highest quality standards. Managing project P&L, forecasts, valuations, and reporting to consistently achieve or exceed financial objectives. Partnering with operational teams to enhance contract performance and maximise client satisfaction. Supporting contract mobilisation, execution, and ongoing improvement initiatives. Championing innovation and identifying opportunities to drive growth, efficiency, and added value. Senior Commercial Manager Experience: Proven experience in a senior commercial role with a main contractor delivering relevant projects. Strong understanding of TPC, JCT, or NEC contract Strategic thinker with hands-on capability and a results-driven mindset Excellent leadership, negotiation, and stakeholder management skills Senior Commercial Manager Salary & Benefits: Base salary up to 110,000 Performance-related bonus of up to 30% Executive benefits package Influence and autonomy within a growing business Clear path for progression To succeed in this role, you will need to demonstrate strong communication skills, excellent leadership capabilities, and the ability to influence stakeholders at all levels. You should be able to drive profitable results while inspiring and developing a high-performing team. Previous experience in social housing/property services projects across multiple sites is essential. For a chance of securing this fantastic role, please apply online now or contact Dave Widdison on (phone number removed) for more information.
Oct 03, 2025
Full time
Senior Commercial Manager - Social Housing Refurb & Decarbonisation West Midlands Region We are working with a leading regeneration contractor to recruit a Senior Commercial Manager to deliver a 50m region: planned maintenance, decarbonisation/retrofit and high-rise refurbishment projects across the West Midlands for Housing Associations, Local Councils, and RSLs. As a key member of the leadership team, you will play a crucial role in driving the commercial strategy across the region. Your responsibilities will encompass procurement, risk management, pre and post-contract activities, margin enhancement, and fostering a culture of people development across the commercial team. You will oversee all regional commercial operations for your region, collaborating with an experienced team to deliver outstanding results. Senior Commercial Manager Key Responsibilities: Overseeing the commercial strategy across multiple social housing contracts, ensuring projects are delivered on schedule, within budget, and to the highest quality standards. Managing project P&L, forecasts, valuations, and reporting to consistently achieve or exceed financial objectives. Partnering with operational teams to enhance contract performance and maximise client satisfaction. Supporting contract mobilisation, execution, and ongoing improvement initiatives. Championing innovation and identifying opportunities to drive growth, efficiency, and added value. Senior Commercial Manager Experience: Proven experience in a senior commercial role with a main contractor delivering relevant projects. Strong understanding of TPC, JCT, or NEC contract Strategic thinker with hands-on capability and a results-driven mindset Excellent leadership, negotiation, and stakeholder management skills Senior Commercial Manager Salary & Benefits: Base salary up to 110,000 Performance-related bonus of up to 30% Executive benefits package Influence and autonomy within a growing business Clear path for progression To succeed in this role, you will need to demonstrate strong communication skills, excellent leadership capabilities, and the ability to influence stakeholders at all levels. You should be able to drive profitable results while inspiring and developing a high-performing team. Previous experience in social housing/property services projects across multiple sites is essential. For a chance of securing this fantastic role, please apply online now or contact Dave Widdison on (phone number removed) for more information.
Site Manager - Planned retrofit works £55k - £60k + Package + Benefits Slough based We are working with a leading Social Housing Contractor to recruit a proactive Site Manager to deliver an internal and external retrofit refurbishment project on Social Housing and retrofit works across the Slough area click apply for full job details
Oct 03, 2025
Full time
Site Manager - Planned retrofit works £55k - £60k + Package + Benefits Slough based We are working with a leading Social Housing Contractor to recruit a proactive Site Manager to deliver an internal and external retrofit refurbishment project on Social Housing and retrofit works across the Slough area click apply for full job details
Senior Site Manager/Site Manager - Social Housing (Refurbishment) - Chesterfield Prosper Recruitment are working in partnership with a highly successful and marketing leading main contractor renowned for their expertise in social housing refurbishment and retrofit projects across the North of England. As the company embarks on an exciting period of growth and strategic development, and with a new regional division now up and running in Yorkshire they are seeking Project Managers and Senior Site Managers to support their ambitious expansion plans. Due to new projects won our client is looking to recruit a number of Senior Site Managers and Site Managers as soon as possible. The purpose of the role is to oversee every aspect of a construction project. This includes planning and delivery, organising logistics, delegation of work and ensuring that work is completed safely, on time, in budget and in line with contractual obligations. You will be expected to create a positive Health and Safety culture and your main duties will include supervising all construction workers, their tools and materials and making regular safety inspections. Daily Responsibilities: Oversee operational duties from inception to completion, promoting a positive health and safety culture Planning, scheduling and coordinating project strategy and design Manage the construction process, supervising all activity on-site Ensure on-site safety through risk management and risk assessment, enforcing safety procedures Build and maintain strong relationships and ensure regular communication with key contacts, reporting progress on project Manage and develop reporting staff Social value awareness Requirements: Good knowledge of Construction, building regulations and legal guidelines Experience of housing refurbishment working for a Social Housing Main Contractor, Local Authority or Social Housing Provider Good organisation and programming skills Good initiative and logical thinking skills Excellent problem solving skills Excellent time management and leadership skills Good written and oral communication Financial and commercial awareness Able to negotiate and influence SMSTS First Aid at Work CSCS Card Package: 40,000 - 55,000 basic salary depending on experience Company car (Electric) or car allowance Bonus (profit related) - annual bonus paid for the last 3 years: 15% Pension contribution scheme Life assurance scheme Private healthcare available Access to wealth management advice Social Housing - Refurbishment schemes experience required To be shortlisted for interview you must have at least 2 years' experience working at Senior Site Manager or Site Manager level for a Main Contractor within the Social Housing industry sector and have a SMSTS and First Aid at Work qualification and hold a current CSCS Card. INDAF
Oct 02, 2025
Full time
Senior Site Manager/Site Manager - Social Housing (Refurbishment) - Chesterfield Prosper Recruitment are working in partnership with a highly successful and marketing leading main contractor renowned for their expertise in social housing refurbishment and retrofit projects across the North of England. As the company embarks on an exciting period of growth and strategic development, and with a new regional division now up and running in Yorkshire they are seeking Project Managers and Senior Site Managers to support their ambitious expansion plans. Due to new projects won our client is looking to recruit a number of Senior Site Managers and Site Managers as soon as possible. The purpose of the role is to oversee every aspect of a construction project. This includes planning and delivery, organising logistics, delegation of work and ensuring that work is completed safely, on time, in budget and in line with contractual obligations. You will be expected to create a positive Health and Safety culture and your main duties will include supervising all construction workers, their tools and materials and making regular safety inspections. Daily Responsibilities: Oversee operational duties from inception to completion, promoting a positive health and safety culture Planning, scheduling and coordinating project strategy and design Manage the construction process, supervising all activity on-site Ensure on-site safety through risk management and risk assessment, enforcing safety procedures Build and maintain strong relationships and ensure regular communication with key contacts, reporting progress on project Manage and develop reporting staff Social value awareness Requirements: Good knowledge of Construction, building regulations and legal guidelines Experience of housing refurbishment working for a Social Housing Main Contractor, Local Authority or Social Housing Provider Good organisation and programming skills Good initiative and logical thinking skills Excellent problem solving skills Excellent time management and leadership skills Good written and oral communication Financial and commercial awareness Able to negotiate and influence SMSTS First Aid at Work CSCS Card Package: 40,000 - 55,000 basic salary depending on experience Company car (Electric) or car allowance Bonus (profit related) - annual bonus paid for the last 3 years: 15% Pension contribution scheme Life assurance scheme Private healthcare available Access to wealth management advice Social Housing - Refurbishment schemes experience required To be shortlisted for interview you must have at least 2 years' experience working at Senior Site Manager or Site Manager level for a Main Contractor within the Social Housing industry sector and have a SMSTS and First Aid at Work qualification and hold a current CSCS Card. INDAF
Customer Experience Coordinator - Social Housing Yorkshire Region Prosper Recruitment are working in partnership with a highly successful and market leading main contractor renowned for their expertise in social housing refurbishment and retrofit projects across the East Midlands Region. As the company embarks on an exciting period of growth and strategic development they are seeking Customer Experience Coordinators support their ambitious expansion plans. Due to new projects won our client is looking to recruit serval Customer Experience Coordinators for various schemes across the Yorkshire Region. The purpose of this role is to deliver an unforgettable experience and support customers throughout their journey with the contractor whilst improvements are being made to their homes. You will build positive relationships with customers ensuring that they are fully informed, constantly consulted and always listened to. As part of the customer experience team, you will be responsible for liaising with customers on projects to arrange appointments for trades and keep customers fully informed throughout the process. You will need good communication skills, a can-do attitude, desire to succeed and the ability to multitask and work under pressure with tight deadlines. Daily Responsibilities: Coordinate all activities that relate to the customers journey, from introduction through to the completion of works Undertake visits to customers in their homes to monitor works and quickly address any customer concerns or issues raised to avoid escalation Support the site manager in all activities affecting the customer experience Investigate and resolve complaints within agreed timescales Resolve problems of access or other social issues Identify community initiatives to fulfil social value commitments Asset in developing continuous improvement opportunities links to all activities affecting the customer journey Requirements: Excellent communication skills, both written and oral Ability to work in a fast paced environment Good initiative and logical thinking skills Good problem solving skills Confident and organised Good communication and negotiating skills Computer literate Team player Full driving licence Package: Basic Salary - 28,000 - 33,000 pa Company Car (Electric) or Car Allowance - 4k pa Company Profit Related Bonus scheme percentage paid over the last 3 years: 15% Pension contribution scheme Life assurance scheme Private healthcare available Access to wealth management advice INDAF
Oct 02, 2025
Full time
Customer Experience Coordinator - Social Housing Yorkshire Region Prosper Recruitment are working in partnership with a highly successful and market leading main contractor renowned for their expertise in social housing refurbishment and retrofit projects across the East Midlands Region. As the company embarks on an exciting period of growth and strategic development they are seeking Customer Experience Coordinators support their ambitious expansion plans. Due to new projects won our client is looking to recruit serval Customer Experience Coordinators for various schemes across the Yorkshire Region. The purpose of this role is to deliver an unforgettable experience and support customers throughout their journey with the contractor whilst improvements are being made to their homes. You will build positive relationships with customers ensuring that they are fully informed, constantly consulted and always listened to. As part of the customer experience team, you will be responsible for liaising with customers on projects to arrange appointments for trades and keep customers fully informed throughout the process. You will need good communication skills, a can-do attitude, desire to succeed and the ability to multitask and work under pressure with tight deadlines. Daily Responsibilities: Coordinate all activities that relate to the customers journey, from introduction through to the completion of works Undertake visits to customers in their homes to monitor works and quickly address any customer concerns or issues raised to avoid escalation Support the site manager in all activities affecting the customer experience Investigate and resolve complaints within agreed timescales Resolve problems of access or other social issues Identify community initiatives to fulfil social value commitments Asset in developing continuous improvement opportunities links to all activities affecting the customer journey Requirements: Excellent communication skills, both written and oral Ability to work in a fast paced environment Good initiative and logical thinking skills Good problem solving skills Confident and organised Good communication and negotiating skills Computer literate Team player Full driving licence Package: Basic Salary - 28,000 - 33,000 pa Company Car (Electric) or Car Allowance - 4k pa Company Profit Related Bonus scheme percentage paid over the last 3 years: 15% Pension contribution scheme Life assurance scheme Private healthcare available Access to wealth management advice INDAF
