Belmont Recruitment are currently seeking an experienced Payroll Officer to join a local authority team on a temporary basis. This is a full-time role working 37 hours per week, Monday to Friday. The first month will be office-based to complete training, with hybrid working available thereafter. The ideal candidate will have demonstrable payroll experience, ideally within a local government setting, and be confident managing transactional payroll processes while ensuring accurate and timely payments to employees. Main Duties: Oversee payroll operations, including processing payments, maintaining records, and resolving discrepancies Assist employees and managers with pay related enquiries and provide guidance on payroll policies Accurately enter data into systems and maintain up-to-date employee records Ensure compliance with relevant laws and regulations relating to payroll and employee compensation Support the HR Operations Service in HROD & T, part of the Corporate Services Directorate, contributing to back-office functions including Payroll, Pensions, Transactional HR activity, Agency Client, Resourcing, Organisational Management, and Compliance Essential Criteria: Proven payroll experience, preferably in a local government or HR operations environment Strong attention to detail and accuracy Good communication skills to support employees and managers with pay related enquiries Knowledge of payroll legislation and compliance requirements Ability to work effectively in a team and independently If your skills match the above criteria, please apply with your up-to-date CV.
Dec 07, 2025
Contractor
Belmont Recruitment are currently seeking an experienced Payroll Officer to join a local authority team on a temporary basis. This is a full-time role working 37 hours per week, Monday to Friday. The first month will be office-based to complete training, with hybrid working available thereafter. The ideal candidate will have demonstrable payroll experience, ideally within a local government setting, and be confident managing transactional payroll processes while ensuring accurate and timely payments to employees. Main Duties: Oversee payroll operations, including processing payments, maintaining records, and resolving discrepancies Assist employees and managers with pay related enquiries and provide guidance on payroll policies Accurately enter data into systems and maintain up-to-date employee records Ensure compliance with relevant laws and regulations relating to payroll and employee compensation Support the HR Operations Service in HROD & T, part of the Corporate Services Directorate, contributing to back-office functions including Payroll, Pensions, Transactional HR activity, Agency Client, Resourcing, Organisational Management, and Compliance Essential Criteria: Proven payroll experience, preferably in a local government or HR operations environment Strong attention to detail and accuracy Good communication skills to support employees and managers with pay related enquiries Knowledge of payroll legislation and compliance requirements Ability to work effectively in a team and independently If your skills match the above criteria, please apply with your up-to-date CV.
STRATEGIC RESOURCES EUROPEAN RECRUITMENT CONSULTANTS LTD
Position: - Head of Treasury - Finance Reports To: - Chief Financial Officer Directorate: -Finance & Business Development Location: - Aberdeen Department / Function: - Corporate Finance Temporary contract - PAYE tax status 12 months Start - January 2026 Reporting to the CFO, the Head of Treasury is responsible for leading the Treasury and Accounts payable teams. The role is responsible for ensuring that the Company's group efficiently manages it liquidity, pays vendors on time, identifies and reduces FX and Commodity risk and operates within the parameters set in the Treasury Policy. The role and responsibilities will include, but are not limited to the following: - Previous relevant recent treasury experience, ideally in a large multi-currency and corporate / O&G environment Part of the Finance Leadership team involved in setting the strategy for the Finance function Accountable for managing the Company's liquidity and cash balances including instigating deposits, optimising the banking footprint and ensuring availability of adequate working capital facilities Alongside the Commercial Team, jointly responsible for the management and optimization of bank guarantees, parent company guarantees and letters of credit, bank accounts and escrow accounts including the Decommissioning Security Agreements Accountable for managing intercompany loan positions, cash centralisation and dividends while maintaining the integrity of the inter-company loan matrix and ensuring compliance with legal and operational guidelines Responsible for the integrity of all accounting in the Company's Treasury Limited Responsible for identification, execution and management of FX and commodity hedges to mitigate currency risk within the Company's operations and financing structure Manage processes, policies and controls to support robust reporting, ensure timely and effective financial / management reporting and relevant forecasting of treasury activity and hedge positions to the CFO and the Board Ensure all ledgers are maintained, supplier and customer reconciliations and reports are completed accurately and on time (for example GRIR) Responsible for the aged creditors, to ensure no monthly/year-end surprises, and co-ordinate the aged debt and aged creditor review with the wider Finance Operations team Ensure issues are resolved quickly for all internal and external stakeholders Lead the annual reviews of the Treasury policy, Commodity Hedging Policy, Treasury and Banking delegation of authority, bank mandates and bank portal access Ensure the integrity of the Treasury management system, Medius AP system and all banking systems Always seek improvement in process or systems to further minimise costs and increase efficiency in the function Build and maintain positive working relationships with Shareholder Treasury Functions, the Company's banking relationship managers and any other key stakeholders Familiar with the Company's Leadership Expectations - clearly demonstrates their own capability in line with these. Lives by the Company's safety principles and is passionate about having an incident-free workplace Builds and leads a high-performing team, is accountable for team performance and delivery as well as their wellbeing and development. Manages and develops the Treasury and AP teams, supporting cross functional knowledge and maintain documentation of all Treasury and AP processes Leads and instils technical and professional excellence, ensuring capabilities remain in line with industry and function development and best practice Communicates and influences with impact, clarity and conviction, leading effective change and providing regular and appropriate team, business and organisation updates Consults and listens, taking on ideas, building rapport and enabling effective two-way communication Leads the development and management of their workforce and resourcing plan effectively, within the planning cycle, ensuring employee wellbeing (holidays, working time, etc.) is given due consideration alongside business and cost requirements Manage shorter-term issues as they arise Is familiar with, communicates, supports, applies and adheres to the Company's people policies and procedures. Emphasizes the importance of environmental, social and governance criteria. Proactively works towards making the organisation socially responsible in all aspects of its business Applications are invited from relevant Degree Qualified candidates. Accounting qualification preferred - ACCA, CIMA, ICAEW, ICAS
Dec 05, 2025
Contractor
Position: - Head of Treasury - Finance Reports To: - Chief Financial Officer Directorate: -Finance & Business Development Location: - Aberdeen Department / Function: - Corporate Finance Temporary contract - PAYE tax status 12 months Start - January 2026 Reporting to the CFO, the Head of Treasury is responsible for leading the Treasury and Accounts payable teams. The role is responsible for ensuring that the Company's group efficiently manages it liquidity, pays vendors on time, identifies and reduces FX and Commodity risk and operates within the parameters set in the Treasury Policy. The role and responsibilities will include, but are not limited to the following: - Previous relevant recent treasury experience, ideally in a large multi-currency and corporate / O&G environment Part of the Finance Leadership team involved in setting the strategy for the Finance function Accountable for managing the Company's liquidity and cash balances including instigating deposits, optimising the banking footprint and ensuring availability of adequate working capital facilities Alongside the Commercial Team, jointly responsible for the management and optimization of bank guarantees, parent company guarantees and letters of credit, bank accounts and escrow accounts including the Decommissioning Security Agreements Accountable for managing intercompany loan positions, cash centralisation and dividends while maintaining the integrity of the inter-company loan matrix and ensuring compliance with legal and operational guidelines Responsible for the integrity of all accounting in the Company's Treasury Limited Responsible for identification, execution and management of FX and commodity hedges to mitigate currency risk within the Company's operations and financing structure Manage processes, policies and controls to support robust reporting, ensure timely and effective financial / management reporting and relevant forecasting of treasury activity and hedge positions to the CFO and the Board Ensure all ledgers are maintained, supplier and customer reconciliations and reports are completed accurately and on time (for example GRIR) Responsible for the aged creditors, to ensure no monthly/year-end surprises, and co-ordinate the aged debt and aged creditor review with the wider Finance Operations team Ensure issues are resolved quickly for all internal and external stakeholders Lead the annual reviews of the Treasury policy, Commodity Hedging Policy, Treasury and Banking delegation of authority, bank mandates and bank portal access Ensure the integrity of the Treasury management system, Medius AP system and all banking systems Always seek improvement in process or systems to further minimise costs and increase efficiency in the function Build and maintain positive working relationships with Shareholder Treasury Functions, the Company's banking relationship managers and any other key stakeholders Familiar with the Company's Leadership Expectations - clearly demonstrates their own capability in line with these. Lives by the Company's safety principles and is passionate about having an incident-free workplace Builds and leads a high-performing team, is accountable for team performance and delivery as well as their wellbeing and development. Manages and develops the Treasury and AP teams, supporting cross functional knowledge and maintain documentation of all Treasury and AP processes Leads and instils technical and professional excellence, ensuring capabilities remain in line with industry and function development and best practice Communicates and influences with impact, clarity and conviction, leading effective change and providing regular and appropriate team, business and organisation updates Consults and listens, taking on ideas, building rapport and enabling effective two-way communication Leads the development and management of their workforce and resourcing plan effectively, within the planning cycle, ensuring employee wellbeing (holidays, working time, etc.) is given due consideration alongside business and cost requirements Manage shorter-term issues as they arise Is familiar with, communicates, supports, applies and adheres to the Company's people policies and procedures. Emphasizes the importance of environmental, social and governance criteria. Proactively works towards making the organisation socially responsible in all aspects of its business Applications are invited from relevant Degree Qualified candidates. Accounting qualification preferred - ACCA, CIMA, ICAEW, ICAS
Home Office - Administrative Officer Job Description Administrative Officer - Customer Services Group Location: Southport, PR8 2HH Full time hybrid 60% office 40% remote - First 10 weeks full time in office for training Hourly rate: 13.85 Working Days/Hours: Monday to Friday, 37hr pr/w, 9am -5pm Brook Street in partnership with the Home Office has a fantastic opportunity to join their team as an Administrative Officer - Customer Services Group. Duties / Responsibilities: Providing outstanding customer service in resolving all telephone and e-mail enquiries relating to Passport applications within the established service timescales. Providing advice and guidance on a range of, complex nationality, eligibility and procedural enquiries to customers of HM Passport Office, to safeguard the customer experience through the effective implementation of standards, policies and processes. Developing and maintaining knowledge of legislation, policy, procedure and security guidelines. Providing timely and excellent customer service, remaining authentic, compassionate and professional to ensure the best possible interaction with our customers. Investigating and following up queries using all information, systems or work tools available. Working effectively within a fast-paced, multi-tasking, team-based environment to achieve team goals and targets. Contributing to the development and improvement of team processes. Taking responsibility for one's own personal attendance, performance and development. Demonstrating and promoting HMPO Values in all areas of work. Adhering to and complying with HMPO policies and procedures. Working flexibly and providing support to other operational colleagues / areas as required. Resolving customer problems fairly and effectively seeking to improve the customer experience through continuous improvement. Essential Criteria This role is suitable for someone who has a passion for delivering excellent customer service; working in a team to deliver tangible, timely results and wanting to make a difference to meet the needs of the public. Have experience in providing excellent customer service, with a focus on resolving queries first time through effective use of appropriate communication channels. Can gain a clear understanding of customers' needs and expectations by listening and asking questions to deliver a high-quality service. Can place the customer at the centre of operations and work to resolve customer queries at the first point of contact. Have excellent written and oral communication skills. Are able to confidently manage potentially difficult and challenging situations. Are flexible in their approach to work and successfully perform a range of multi-skilled duties. Proficient in the use of Microsoft Office packages. Training: No annual leave during first 5 weeks for training period Clearance level (to be applied for by Brook Street upon a successful application): DBS + CTC Role specific requirements: You must hold a valid passport and must have lived in the UK for longer than 3 years. Please note that period of 6 months or longer spent outside of the UK in the last 3 years will unfortunately not be accepted. This role requires security clearance that will be processed for you, if successful. Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Dec 05, 2025
Seasonal
Home Office - Administrative Officer Job Description Administrative Officer - Customer Services Group Location: Southport, PR8 2HH Full time hybrid 60% office 40% remote - First 10 weeks full time in office for training Hourly rate: 13.85 Working Days/Hours: Monday to Friday, 37hr pr/w, 9am -5pm Brook Street in partnership with the Home Office has a fantastic opportunity to join their team as an Administrative Officer - Customer Services Group. Duties / Responsibilities: Providing outstanding customer service in resolving all telephone and e-mail enquiries relating to Passport applications within the established service timescales. Providing advice and guidance on a range of, complex nationality, eligibility and procedural enquiries to customers of HM Passport Office, to safeguard the customer experience through the effective implementation of standards, policies and processes. Developing and maintaining knowledge of legislation, policy, procedure and security guidelines. Providing timely and excellent customer service, remaining authentic, compassionate and professional to ensure the best possible interaction with our customers. Investigating and following up queries using all information, systems or work tools available. Working effectively within a fast-paced, multi-tasking, team-based environment to achieve team goals and targets. Contributing to the development and improvement of team processes. Taking responsibility for one's own personal attendance, performance and development. Demonstrating and promoting HMPO Values in all areas of work. Adhering to and complying with HMPO policies and procedures. Working flexibly and providing support to other operational colleagues / areas as required. Resolving customer problems fairly and effectively seeking to improve the customer experience through continuous improvement. Essential Criteria This role is suitable for someone who has a passion for delivering excellent customer service; working in a team to deliver tangible, timely results and wanting to make a difference to meet the needs of the public. Have experience in providing excellent customer service, with a focus on resolving queries first time through effective use of appropriate communication channels. Can gain a clear understanding of customers' needs and expectations by listening and asking questions to deliver a high-quality service. Can place the customer at the centre of operations and work to resolve customer queries at the first point of contact. Have excellent written and oral communication skills. Are able to confidently manage potentially difficult and challenging situations. Are flexible in their approach to work and successfully perform a range of multi-skilled duties. Proficient in the use of Microsoft Office packages. Training: No annual leave during first 5 weeks for training period Clearance level (to be applied for by Brook Street upon a successful application): DBS + CTC Role specific requirements: You must hold a valid passport and must have lived in the UK for longer than 3 years. Please note that period of 6 months or longer spent outside of the UK in the last 3 years will unfortunately not be accepted. This role requires security clearance that will be processed for you, if successful. Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
£125,000 per annum + bonus + generous pension + benefits Wales / Hybrid WPP IM Co is being established as an FCA-regulated investment management company to serve the eight Welsh Local Government Pension Scheme funds, managing more than £25 billion for 412,000 members. This is a once-in-a-generation opportunity to help shape a permanent, world-class investment institution for Wales and to design and lead the investment capability of a new, regulated company at the heart of UKLGPS reform. With Government backing, and authorisation targeted for March 2026, WPP IM Co will operate to global standards with a Welsh purpose - combining professional excellence with a clear public mandate. Over time, WPP IM Co will help channel long-term pension capital into clean energy, affordable housing, innovation and other investments that strengthen Wales and the UK - demonstrating how responsible investment can serve members and the communities they live in. The organisation is now seeking its first ever Director of Non-Financial Risk to lead its operational-risk, compliance and financial-crime frameworks, holding FCA Senior Management Functions SMF16 (Compliance Oversight) and SMF17 (Money Laundering Reporting Officer). Reporting to the Chief Executive Officer, this role will be central to demonstrating to Government and the FCA that WPP IM Co meets the highest standards of conduct, governance and operational resilience. You will design and embed proportionate, best-practice frameworks for operational risk, outsourcing oversight, resilience and compliance - ensuring robust systems and controls for a £25 billion investment organisation. Working closely with the Director of Financial Risk, you will maintain a unified enterprise-risk framework that integrates prudential, operational and conduct risk. You may already hold SMF16/17 approval within a regulated firm or be ready to step into your first senior executive role. You will bring extensive senior-level experience in operational-risk, compliance or resilience leadership within a regulated investment or asset-management environment. You will bring a strong understanding of outsourcing frameworks (including overseeing third-party providers), operational-resilience regulation, and data-protection or cyber-security standards. With a proven ability to engage with regulators and Board Members, you will also bring experience establishing or scaling a Compliance function, including hiring and managing compliance professionals. Experience within the LGPS or public sector is not required. Welsh connectivity or experience would be advantageous but is not essential. Welsh language proficiency is also not essential but would be an advantage. To have a confidential conversation about the role with Odgers' team in Wales, please call Jemma Terry, Leighton Freeman or Steffan Griffiths on or email us at . All applications will be acknowledged, and we particularly welcome applications from diverse candidates. To apply, please submit a CV by 12 November 2025. £125,000 y flwyddyn + bonws + pensiwn hael + buddion Cymru / Hybrid Mae Cwmni Rheoli Buddsoddiadau Partneriaeth Pensiwn Cymru yn cael ei sefydlu fel cwmni rheoli buddsoddiadau a reoleiddir gan yr Awdurdod Ymddygiad Ariannol i wasanaethu'r wyth cronfa Cynllun Pensiwn Llywodraeth Leol yng Nghymru, gan reoli mwy na £25 biliwn ar gyfer 412,000 o aelodau. Dyma gyfle unwaith mewn cenhedlaeth i helpu i lunio sefydliad buddsoddi parhaol, o'r radd flaenaf i Gymru ac i ddylunio ac arwain gallu buddsoddi cwmni newydd a reoleiddir sydd wrth wraidd diwygio Cynllun Pensiwn Llywodraeth Leol y DU. Gyda chefnogaeth y Llywodraeth, gan dargedu awdurdodiad ar gyfer mis Mawrth 2026, bydd Cwmni Rheoli Buddsoddiadau PPC yn gweithredu yn ôl safonau byd-eang gyda phwrpas Cymreig - gan gyfuno rhagoriaeth broffesiynol â mandad cyhoeddus clir. Dros amser, bydd Cwmni Rheoli Buddsoddiadau PPC yn helpu i sianelu cyfalaf pensiwn hirdymor i ynni glân, tai fforddiadwy, arloesi a buddsoddiadau eraill sy'n cryfhau Cymru a'r DU - gan ddangos sut y gall buddsoddi cyfrifol fod o fudd i aelodau a'r cymunedau lle maent yn byw. Mae'r sefydliad bellach yn chwilio am ei Gyfarwyddwr Risg Anariannol cyntaf erioed i arwain ei fframweithiau risg weithredol, cydymffurfiaeth a throseddau ariannol, gan feddu ar Swyddogaethau Uwch-reolwr SMF16 (Goruchwylio Cydymffurfiaeth) a SMF17 (Swyddog Adrodd Gwyngalchu Arian) gan yr Awdurdod Ymddygiad Ariannol. Gan fod yn atebol i'r Prif Swyddog Gweithredol, bydd y rôl hon yn ganolog i ddangos i'r Llywodraeth a'r Awdurdod Ymddygiad Ariannol fod Cwmni Rheoli Buddsoddiadau PPC yn bodloni'r safonau uchaf o ran ymddygiad, llywodraethu a gwytnwch gweithredol. Byddwch yn dylunio ac yn sefydlu fframweithiau arferion gorau cymesur ar gyfer risg weithredol, goruchwylio darparwyr allanol, gwytnwch a chydymffurfiaeth - gan sicrhau systemau a mesurau rheoli cadarn ar gyfer sefydliad buddsoddi gwerth £25 biliwn. Gan weithio'n agos gyda'r Cyfarwyddwr Risg Ariannol, byddwch yn cynnal fframwaith risg menter unedig sy'n integreiddio risg ddarbodus, weithredol ac ymddygiad. Efallai y bydd eisoes gennych gymeradwyaeth SMF16/17 o fewn cwmni a reoleiddir neu eich bod yn barod i gamu i'ch rôl uwch-swyddog gweithredol gyntaf. Bydd gennych brofiad helaeth ar lefel uwch o arwain ym maes risg weithredol, cydymffurfiaeth neu wytnwch mewn amgylchedd buddsoddi neu reoli asedau a reoleiddir. Bydd gennych ddealltwriaeth gref o allanoli fframweithiau (gan gynnwys goruchwylio darparwyr trydydd parti), rheoleiddio gwytnwch gweithredol a diogelu data neu safonau seiberddiogelwch. Bydd gennych allu pendant i ymgysylltu â rheoleiddwyr ac Aelodau'r Bwrdd, a hefyd bydd gennych brofiad o sefydlu neu ehangu swyddogaeth cydymffurfiaeth, gan gynnwys cyflogi a rheoli gweithwyr cydymffurfio proffesiynol. Nid oes angen profiad o fewn Cynllun Pensiwn Llywodraeth Leol neu yn y sector cyhoeddus. Byddai cysylltiad â Chymru neu brofiad o Gymru yn fanteisiol ond nid yw'n hanfodol. Nid yw hyfedredd yn y Gymraeg yn hanfodol chwaith, ond byddai'n fanteisiol. I gael sgwrs cyfrinachol am y rôl gyda'r thîm Odgers Cymru, cysylltwch â Jemma Terry, Leighton Freeman neu Steffan Griffiths ar neu ebostiwch . Bydd pob cais yn cael ei gydnabod, a rydym yn croesawu ceisiadau gan ymgeiswyr amrywiol. I ymgeisio, danfonwch CV erbyn 12 Tachwedd 2025.
Oct 29, 2025
Full time
£125,000 per annum + bonus + generous pension + benefits Wales / Hybrid WPP IM Co is being established as an FCA-regulated investment management company to serve the eight Welsh Local Government Pension Scheme funds, managing more than £25 billion for 412,000 members. This is a once-in-a-generation opportunity to help shape a permanent, world-class investment institution for Wales and to design and lead the investment capability of a new, regulated company at the heart of UKLGPS reform. With Government backing, and authorisation targeted for March 2026, WPP IM Co will operate to global standards with a Welsh purpose - combining professional excellence with a clear public mandate. Over time, WPP IM Co will help channel long-term pension capital into clean energy, affordable housing, innovation and other investments that strengthen Wales and the UK - demonstrating how responsible investment can serve members and the communities they live in. The organisation is now seeking its first ever Director of Non-Financial Risk to lead its operational-risk, compliance and financial-crime frameworks, holding FCA Senior Management Functions SMF16 (Compliance Oversight) and SMF17 (Money Laundering Reporting Officer). Reporting to the Chief Executive Officer, this role will be central to demonstrating to Government and the FCA that WPP IM Co meets the highest standards of conduct, governance and operational resilience. You will design and embed proportionate, best-practice frameworks for operational risk, outsourcing oversight, resilience and compliance - ensuring robust systems and controls for a £25 billion investment organisation. Working closely with the Director of Financial Risk, you will maintain a unified enterprise-risk framework that integrates prudential, operational and conduct risk. You may already hold SMF16/17 approval within a regulated firm or be ready to step into your first senior executive role. You will bring extensive senior-level experience in operational-risk, compliance or resilience leadership within a regulated investment or asset-management environment. You will bring a strong understanding of outsourcing frameworks (including overseeing third-party providers), operational-resilience regulation, and data-protection or cyber-security standards. With a proven ability to engage with regulators and Board Members, you will also bring experience establishing or scaling a Compliance function, including hiring and managing compliance professionals. Experience within the LGPS or public sector is not required. Welsh connectivity or experience would be advantageous but is not essential. Welsh language proficiency is also not essential but would be an advantage. To have a confidential conversation about the role with Odgers' team in Wales, please call Jemma Terry, Leighton Freeman or Steffan Griffiths on or email us at . All applications will be acknowledged, and we particularly welcome applications from diverse candidates. To apply, please submit a CV by 12 November 2025. £125,000 y flwyddyn + bonws + pensiwn hael + buddion Cymru / Hybrid Mae Cwmni Rheoli Buddsoddiadau Partneriaeth Pensiwn Cymru yn cael ei sefydlu fel cwmni rheoli buddsoddiadau a reoleiddir gan yr Awdurdod Ymddygiad Ariannol i wasanaethu'r wyth cronfa Cynllun Pensiwn Llywodraeth Leol yng Nghymru, gan reoli mwy na £25 biliwn ar gyfer 412,000 o aelodau. Dyma gyfle unwaith mewn cenhedlaeth i helpu i lunio sefydliad buddsoddi parhaol, o'r radd flaenaf i Gymru ac i ddylunio ac arwain gallu buddsoddi cwmni newydd a reoleiddir sydd wrth wraidd diwygio Cynllun Pensiwn Llywodraeth Leol y DU. Gyda chefnogaeth y Llywodraeth, gan dargedu awdurdodiad ar gyfer mis Mawrth 2026, bydd Cwmni Rheoli Buddsoddiadau PPC yn gweithredu yn ôl safonau byd-eang gyda phwrpas Cymreig - gan gyfuno rhagoriaeth broffesiynol â mandad cyhoeddus clir. Dros amser, bydd Cwmni Rheoli Buddsoddiadau PPC yn helpu i sianelu cyfalaf pensiwn hirdymor i ynni glân, tai fforddiadwy, arloesi a buddsoddiadau eraill sy'n cryfhau Cymru a'r DU - gan ddangos sut y gall buddsoddi cyfrifol fod o fudd i aelodau a'r cymunedau lle maent yn byw. Mae'r sefydliad bellach yn chwilio am ei Gyfarwyddwr Risg Anariannol cyntaf erioed i arwain ei fframweithiau risg weithredol, cydymffurfiaeth a throseddau ariannol, gan feddu ar Swyddogaethau Uwch-reolwr SMF16 (Goruchwylio Cydymffurfiaeth) a SMF17 (Swyddog Adrodd Gwyngalchu Arian) gan yr Awdurdod Ymddygiad Ariannol. Gan fod yn atebol i'r Prif Swyddog Gweithredol, bydd y rôl hon yn ganolog i ddangos i'r Llywodraeth a'r Awdurdod Ymddygiad Ariannol fod Cwmni Rheoli Buddsoddiadau PPC yn bodloni'r safonau uchaf o ran ymddygiad, llywodraethu a gwytnwch gweithredol. Byddwch yn dylunio ac yn sefydlu fframweithiau arferion gorau cymesur ar gyfer risg weithredol, goruchwylio darparwyr allanol, gwytnwch a chydymffurfiaeth - gan sicrhau systemau a mesurau rheoli cadarn ar gyfer sefydliad buddsoddi gwerth £25 biliwn. Gan weithio'n agos gyda'r Cyfarwyddwr Risg Ariannol, byddwch yn cynnal fframwaith risg menter unedig sy'n integreiddio risg ddarbodus, weithredol ac ymddygiad. Efallai y bydd eisoes gennych gymeradwyaeth SMF16/17 o fewn cwmni a reoleiddir neu eich bod yn barod i gamu i'ch rôl uwch-swyddog gweithredol gyntaf. Bydd gennych brofiad helaeth ar lefel uwch o arwain ym maes risg weithredol, cydymffurfiaeth neu wytnwch mewn amgylchedd buddsoddi neu reoli asedau a reoleiddir. Bydd gennych ddealltwriaeth gref o allanoli fframweithiau (gan gynnwys goruchwylio darparwyr trydydd parti), rheoleiddio gwytnwch gweithredol a diogelu data neu safonau seiberddiogelwch. Bydd gennych allu pendant i ymgysylltu â rheoleiddwyr ac Aelodau'r Bwrdd, a hefyd bydd gennych brofiad o sefydlu neu ehangu swyddogaeth cydymffurfiaeth, gan gynnwys cyflogi a rheoli gweithwyr cydymffurfio proffesiynol. Nid oes angen profiad o fewn Cynllun Pensiwn Llywodraeth Leol neu yn y sector cyhoeddus. Byddai cysylltiad â Chymru neu brofiad o Gymru yn fanteisiol ond nid yw'n hanfodol. Nid yw hyfedredd yn y Gymraeg yn hanfodol chwaith, ond byddai'n fanteisiol. I gael sgwrs cyfrinachol am y rôl gyda'r thîm Odgers Cymru, cysylltwch â Jemma Terry, Leighton Freeman neu Steffan Griffiths ar neu ebostiwch . Bydd pob cais yn cael ei gydnabod, a rydym yn croesawu ceisiadau gan ymgeiswyr amrywiol. I ymgeisio, danfonwch CV erbyn 12 Tachwedd 2025.
Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone.Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society, and it must serve all those who call on it, when they call on it. From some of the most vulnerable people in our society, to families in crisis, claimants and commercial businesses - HMCTS has a responsibility to administer a justice system that is accessible to everyone and operates efficiently. Position: Full-time temporary Administration Officer Location: Burnley Contract: 3 months with the possibility of extending Working Hours: 37 per week Mon-Fri Pay rate: £12.36 per hour Job Description: Criminal Fines Collection and Enforcement (Enforcement) is a key function within HM Courts and Tribunal Service (HMCTS). Enforcement employs approximately 1,500 staff across 50 locations in England and Wales. We are responsible for making sure convicted parties comply with fines and other financial penalties imposed by the criminal courts. This department is also responsible for compliance with Confiscation Orders imposed by the Crown Courts and the payment of Fixed Penalty tickets issued by police forces. Duties will include but not be limited to: You will confidently answer a range of telephone enquiries for the Criminal Fines Team Creating and updating records on internal systems Data input Drafting standard letters and court documents Assisting court users with general queries You will need to be able to be empathetic towards our customers and work with us to solve problems. Other administration duties as and when required. Training will be provided on internal systems. Requirements: Able to follow well established processes and detailed instructions. Strong administration skills with proficiency in Microsoft Office packages Excellent communication skills, both written and verbal. Benefits: Weekly pay, holiday and pension scheme Location accessible by car, train or bus Application Process: If you are interested in this position, please apply online with your CV in WORD format. Important: Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest?and state the role that you are interested in.?We are?committed to engaging with you.? In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Oct 01, 2025
Full time
Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone.Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society, and it must serve all those who call on it, when they call on it. From some of the most vulnerable people in our society, to families in crisis, claimants and commercial businesses - HMCTS has a responsibility to administer a justice system that is accessible to everyone and operates efficiently. Position: Full-time temporary Administration Officer Location: Burnley Contract: 3 months with the possibility of extending Working Hours: 37 per week Mon-Fri Pay rate: £12.36 per hour Job Description: Criminal Fines Collection and Enforcement (Enforcement) is a key function within HM Courts and Tribunal Service (HMCTS). Enforcement employs approximately 1,500 staff across 50 locations in England and Wales. We are responsible for making sure convicted parties comply with fines and other financial penalties imposed by the criminal courts. This department is also responsible for compliance with Confiscation Orders imposed by the Crown Courts and the payment of Fixed Penalty tickets issued by police forces. Duties will include but not be limited to: You will confidently answer a range of telephone enquiries for the Criminal Fines Team Creating and updating records on internal systems Data input Drafting standard letters and court documents Assisting court users with general queries You will need to be able to be empathetic towards our customers and work with us to solve problems. Other administration duties as and when required. Training will be provided on internal systems. Requirements: Able to follow well established processes and detailed instructions. Strong administration skills with proficiency in Microsoft Office packages Excellent communication skills, both written and verbal. Benefits: Weekly pay, holiday and pension scheme Location accessible by car, train or bus Application Process: If you are interested in this position, please apply online with your CV in WORD format. Important: Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest?and state the role that you are interested in.?We are?committed to engaging with you.? In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone.Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society, and it must serve all those who call on it, when they call on it. From some of the most vulnerable people in our society, to families in crisis, claimants and commercial businesses - HMCTS has a responsibility to administer a justice system that is accessible to everyone and operates efficiently. Position: Full-time temporary Administration Officer Location: Prestatyn Contract: 6 months with the possibility of extending Working Hours: 37 per week Mon-Fri Pay rate: £12.36 per hour Job Description: We are currently seeking an organised, motivated Administration Officer to support the administration team based at Prestatyn Justice Centre. Duties will include but not be limited to: Preparing papers and files for court, tribunals, hearings and meetings Producing court documents Creating and updating records on internal systems Data input Drafting standard letters and documents Clerking Civil and Family Courts, tribunals and hearings Assisting court users with general queries Other administration duties as and when required. Training will be provided on internal systems. Requirements: Able to follow well established processes and detailed instructions. Strong administration skills with proficiency in Microsoft Office packages Excellent communication skills, both written and verbal. Benefits: Weekly pay, holiday and pension scheme Location accessible by car, train or bus Application Process: If you are interested in this position, please apply online with your CV in WORD format. Important: Successful candidates will be subject to a thorough background and clearance check, including Criminal Record Checks (DBS Checks), Reference Checks (Employment, Education, and any gaps) covering the past three years, as well as Address checks for the past five years. This process may also include obtaining character references and/or other evidence to cover periods of unemployment. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest?and state the role that you are interested in.?We are?committed to engaging with you.? In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Oct 01, 2025
Full time
Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone.Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society, and it must serve all those who call on it, when they call on it. From some of the most vulnerable people in our society, to families in crisis, claimants and commercial businesses - HMCTS has a responsibility to administer a justice system that is accessible to everyone and operates efficiently. Position: Full-time temporary Administration Officer Location: Prestatyn Contract: 6 months with the possibility of extending Working Hours: 37 per week Mon-Fri Pay rate: £12.36 per hour Job Description: We are currently seeking an organised, motivated Administration Officer to support the administration team based at Prestatyn Justice Centre. Duties will include but not be limited to: Preparing papers and files for court, tribunals, hearings and meetings Producing court documents Creating and updating records on internal systems Data input Drafting standard letters and documents Clerking Civil and Family Courts, tribunals and hearings Assisting court users with general queries Other administration duties as and when required. Training will be provided on internal systems. Requirements: Able to follow well established processes and detailed instructions. Strong administration skills with proficiency in Microsoft Office packages Excellent communication skills, both written and verbal. Benefits: Weekly pay, holiday and pension scheme Location accessible by car, train or bus Application Process: If you are interested in this position, please apply online with your CV in WORD format. Important: Successful candidates will be subject to a thorough background and clearance check, including Criminal Record Checks (DBS Checks), Reference Checks (Employment, Education, and any gaps) covering the past three years, as well as Address checks for the past five years. This process may also include obtaining character references and/or other evidence to cover periods of unemployment. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest?and state the role that you are interested in.?We are?committed to engaging with you.? In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone.Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society, and it must serve all those who call on it, when they call on it. From some of the most vulnerable people in our society, to families in crisis, claimants and commercial businesses - HMCTS has a responsibility to administer a justice system that is accessible to everyone and operates efficiently. Position: Full-time temporary Administration Officer Location: Wrexham - with travel to Mold and Welshpool as and when required Contract: 6 months with the possibility of extending Working Hours: 37 per week Mon-Fri Pay rate: £12.36 per hour Job Description: We are currently seeking an organised, motivated Administration Officer to support the administration team based at Wrexham County Court. Duties will include but not be limited to: Preparing papers and files for court, tribunals, hearings and meetings Producing court documents Creating and updating records on internal systems Data input Drafting standard letters and documents Clerking Civil and Family Courts, tribunals and hearings Assisting court users with general queries Other administration duties as and when required. Training will be provided on internal systems. Must be able to travel to Welshpool and Mold Courts as and when required. Requirements: Able to follow well established processes and detailed instructions. Strong administration skills with proficiency in Microsoft Office packages Excellent communication skills, both written and verbal. Benefits: Weekly pay, holiday and pension scheme Location accessible by car, train or bus Application Process: If you are interested in this position, please apply online with your CV in WORD format. Important: Successful candidates will be subject to a thorough background and clearance check, including Criminal Record Checks (DBS Checks), Reference Checks (Employment, Education, and any gaps) covering the past three years, as well as Address checks for the past five years. This process may also include obtaining character references and/or other evidence to cover periods of unemployment. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest?and state the role that you are interested in.?We are?committed to engaging with you.? In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Oct 01, 2025
Full time
Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone.Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society, and it must serve all those who call on it, when they call on it. From some of the most vulnerable people in our society, to families in crisis, claimants and commercial businesses - HMCTS has a responsibility to administer a justice system that is accessible to everyone and operates efficiently. Position: Full-time temporary Administration Officer Location: Wrexham - with travel to Mold and Welshpool as and when required Contract: 6 months with the possibility of extending Working Hours: 37 per week Mon-Fri Pay rate: £12.36 per hour Job Description: We are currently seeking an organised, motivated Administration Officer to support the administration team based at Wrexham County Court. Duties will include but not be limited to: Preparing papers and files for court, tribunals, hearings and meetings Producing court documents Creating and updating records on internal systems Data input Drafting standard letters and documents Clerking Civil and Family Courts, tribunals and hearings Assisting court users with general queries Other administration duties as and when required. Training will be provided on internal systems. Must be able to travel to Welshpool and Mold Courts as and when required. Requirements: Able to follow well established processes and detailed instructions. Strong administration skills with proficiency in Microsoft Office packages Excellent communication skills, both written and verbal. Benefits: Weekly pay, holiday and pension scheme Location accessible by car, train or bus Application Process: If you are interested in this position, please apply online with your CV in WORD format. Important: Successful candidates will be subject to a thorough background and clearance check, including Criminal Record Checks (DBS Checks), Reference Checks (Employment, Education, and any gaps) covering the past three years, as well as Address checks for the past five years. This process may also include obtaining character references and/or other evidence to cover periods of unemployment. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest?and state the role that you are interested in.?We are?committed to engaging with you.? In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Admin Officer - Portsmouth Magistrates' Court Location: Portsmouth, PO1Hours: Monday to Friday, 9:00am-5:00pm (some flexibility required), 37 hours per weekPay: £12.36 per hour, rising to £12.53 after 12 weeksContract: Temporary assignment until December 2025 (with potential to extend)Work Pattern: Fully onsite Are you organised, detail-oriented, and confident in communication? We're currently recruiting an Admin Officer to join a busy public sector team in Portsmouth. This is an excellent opportunity to gain experience in a professional and fast-paced environment, supporting vital court operations. Key Responsibilities: Prepare case files and documentation for court hearings, tribunals, and meetings Input and update records using internal case management systems Manage incoming and outgoing post Draft standard letters, reports, notes, and official correspondence Ensure all administrative tasks meet compliance and quality standards Answer and make telephone calls professionally General administrative duties such as photocopying, scanning, and filing Provide face-to-face customer service There may be adhoc Jury Bailiff officer duties and clerking duties that are undertaken What We're Looking For: Strong verbal and written communication skills Proficient in Microsoft Office and general IT systems Reliable, flexible, and able to work independently or as part of a team Please note: This role requires a DBS check and three years of referencing as part of the pre-employment process. How to Apply: If you meet the criteria and are looking for your next opportunity, apply online today.Please note: Due to the high volume of applications, only shortlisted candidates may be contacted. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest?and state the role that you are interested in.?We are?committed to engaging with you.? In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Oct 01, 2025
Full time
Admin Officer - Portsmouth Magistrates' Court Location: Portsmouth, PO1Hours: Monday to Friday, 9:00am-5:00pm (some flexibility required), 37 hours per weekPay: £12.36 per hour, rising to £12.53 after 12 weeksContract: Temporary assignment until December 2025 (with potential to extend)Work Pattern: Fully onsite Are you organised, detail-oriented, and confident in communication? We're currently recruiting an Admin Officer to join a busy public sector team in Portsmouth. This is an excellent opportunity to gain experience in a professional and fast-paced environment, supporting vital court operations. Key Responsibilities: Prepare case files and documentation for court hearings, tribunals, and meetings Input and update records using internal case management systems Manage incoming and outgoing post Draft standard letters, reports, notes, and official correspondence Ensure all administrative tasks meet compliance and quality standards Answer and make telephone calls professionally General administrative duties such as photocopying, scanning, and filing Provide face-to-face customer service There may be adhoc Jury Bailiff officer duties and clerking duties that are undertaken What We're Looking For: Strong verbal and written communication skills Proficient in Microsoft Office and general IT systems Reliable, flexible, and able to work independently or as part of a team Please note: This role requires a DBS check and three years of referencing as part of the pre-employment process. How to Apply: If you meet the criteria and are looking for your next opportunity, apply online today.Please note: Due to the high volume of applications, only shortlisted candidates may be contacted. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest?and state the role that you are interested in.?We are?committed to engaging with you.? In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Admin Officer Brook street currently has a fantastic opportunity to work with the Ministry of Justice as an Admin officer for their Crown court working from either their Taunton Magistrates site or North Somerset Court House. If you feel this position would be suited to you, please apply direct.Full time position (37 hours) Monday - FridayPay - £12.36 for the first 12 weeks and increasing to £12.53 thereafter Purpose of this position: Administrative Officers are assigned to teams to carry out a variety of general administrative duties to progress cases through the court/tribunal system or provide support to other functions within HMCTS. Continuous improvement tools and techniques are used in HMCTS and so there will be opportunities to exercise discretion and initiative and continually seek to improve, within a framework of systems and processes (SOPS) Key Duties include but are not limited to: Administration Preparing papers and files for court, tribunals, hearings and meetings. Producing court/tribunal documents. General photocopying and filing. Creating and updating records on in-house computer system and data input. Post opening and dispatch. Booking, preparing and organising meeting rooms, supporting training courses and other group activities. Preparing meeting agenda, joining instructions, handouts etc.Drafting Standard letters and correspondence, minutes, notes, reports, submissions etc, according to guidelines and instructions.Operations Clerking civil and family courts, tribunals and hearings, ensuring papers and materials are available and up to date Assisting court users, supporting listing and rota management, checking files Contacting relevant parties, scheduling, serving court documents, executing a range of warrants, collecting fines and fees etc, including the use of chip and pin Handling counter (face to face), written and telephone enquiries. To work as a team to ensure TIB (Team Information Board) meetings are relevant, timely and productive To work as a team to problem solve, to assess the impact of new SOPS, to contribute to small projects To undertake ad hoc roles within the band such as Jury Bailiff Officer, L+D Co-ordinator, H+S rolesProcessing casework Including standard documentation and information, court orders, claims, fines and fees, legal aid Resulting courts accurately, interpreting accurately the information required on a court file To work to workload targets in terms of throughput and accuracyChecking and verifying Documents, records, accounts, claims and returns for approval, results, statistics, plans etc. against criteria, regulations or procedures. Ensuring compliance and administration documentation meet quality standards. Role holders may be required to cross check and validate work completed by colleagues.Collecting and assembling information For returns, results, accounts, statements, warrants, statistical analysis, reports etc. Work may require interpretation of source materials, preparation of bundles, chasing. Role holders will need to modify and adjust information and make decisions to allow work to be completed. Role holders will need to collect and assemble information to prepare for and run the daily TIB meeting, as requiredUndertaking calculations Produce basic statistical analysis reports and where required, process financial information. Checking the work of others, updating records, assessing the value of goods and/or property, reconciling accounts, preparing invoices, information gathering and running straightforward reports. Spending limited sums of money on behalf of an office or unit. Calculate the anticipated numbers of Jurors to be called and manage the numbers to be as efficient as possibleCommunicating with the public, the judiciary, other court and tribunal users and representatives of other agencies and Organisations Communicate and work with the Judiciary, Magistracy, the Cluster Managers, Court staff, and other internal and external stakeholders, suppliers and customers to collect information, check facts, communicate or enforce judicial decisions, give advice on the completion of forms or court procedures etc and provide excellent customer service. To deliver a helpful, prompt, polite and "right first time" service to our internal and external customers Skills and qualifications: 5 GCSE passes (or equivalent) grades A -C, or NVQ Business Administration level II or Administrative experience. Relevant computer skills to undertake the level of work required. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest?and state the role that you are interested in.?We are?committed to engaging with you.? In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Oct 01, 2025
Full time
Admin Officer Brook street currently has a fantastic opportunity to work with the Ministry of Justice as an Admin officer for their Crown court working from either their Taunton Magistrates site or North Somerset Court House. If you feel this position would be suited to you, please apply direct.Full time position (37 hours) Monday - FridayPay - £12.36 for the first 12 weeks and increasing to £12.53 thereafter Purpose of this position: Administrative Officers are assigned to teams to carry out a variety of general administrative duties to progress cases through the court/tribunal system or provide support to other functions within HMCTS. Continuous improvement tools and techniques are used in HMCTS and so there will be opportunities to exercise discretion and initiative and continually seek to improve, within a framework of systems and processes (SOPS) Key Duties include but are not limited to: Administration Preparing papers and files for court, tribunals, hearings and meetings. Producing court/tribunal documents. General photocopying and filing. Creating and updating records on in-house computer system and data input. Post opening and dispatch. Booking, preparing and organising meeting rooms, supporting training courses and other group activities. Preparing meeting agenda, joining instructions, handouts etc.Drafting Standard letters and correspondence, minutes, notes, reports, submissions etc, according to guidelines and instructions.Operations Clerking civil and family courts, tribunals and hearings, ensuring papers and materials are available and up to date Assisting court users, supporting listing and rota management, checking files Contacting relevant parties, scheduling, serving court documents, executing a range of warrants, collecting fines and fees etc, including the use of chip and pin Handling counter (face to face), written and telephone enquiries. To work as a team to ensure TIB (Team Information Board) meetings are relevant, timely and productive To work as a team to problem solve, to assess the impact of new SOPS, to contribute to small projects To undertake ad hoc roles within the band such as Jury Bailiff Officer, L+D Co-ordinator, H+S rolesProcessing casework Including standard documentation and information, court orders, claims, fines and fees, legal aid Resulting courts accurately, interpreting accurately the information required on a court file To work to workload targets in terms of throughput and accuracyChecking and verifying Documents, records, accounts, claims and returns for approval, results, statistics, plans etc. against criteria, regulations or procedures. Ensuring compliance and administration documentation meet quality standards. Role holders may be required to cross check and validate work completed by colleagues.Collecting and assembling information For returns, results, accounts, statements, warrants, statistical analysis, reports etc. Work may require interpretation of source materials, preparation of bundles, chasing. Role holders will need to modify and adjust information and make decisions to allow work to be completed. Role holders will need to collect and assemble information to prepare for and run the daily TIB meeting, as requiredUndertaking calculations Produce basic statistical analysis reports and where required, process financial information. Checking the work of others, updating records, assessing the value of goods and/or property, reconciling accounts, preparing invoices, information gathering and running straightforward reports. Spending limited sums of money on behalf of an office or unit. Calculate the anticipated numbers of Jurors to be called and manage the numbers to be as efficient as possibleCommunicating with the public, the judiciary, other court and tribunal users and representatives of other agencies and Organisations Communicate and work with the Judiciary, Magistracy, the Cluster Managers, Court staff, and other internal and external stakeholders, suppliers and customers to collect information, check facts, communicate or enforce judicial decisions, give advice on the completion of forms or court procedures etc and provide excellent customer service. To deliver a helpful, prompt, polite and "right first time" service to our internal and external customers Skills and qualifications: 5 GCSE passes (or equivalent) grades A -C, or NVQ Business Administration level II or Administrative experience. Relevant computer skills to undertake the level of work required. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest?and state the role that you are interested in.?We are?committed to engaging with you.? In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Temporary Administrative Officer - Public Sector (HMCTS) Location: Newport, South Wales Hours: Full-time, Monday to Friday Pay rate: £12.36 per hour (rising to £12.56 per hour) Contract: Temporary Clearance required: BPSS + Basic DBS Brief description of duties We are seeking an organised, tech-confident Administrative Officer to join Her Majesty's Courts and Tribunals Service (HMCTS) in Newport. In this role, you will provide both administrative and technical support to ensure the smooth running of court hearings, including those held via the Cloud Video Platform (CVP) . Key responsibilities Assist participants in CVP hearings, sharing invitations, access codes, and guidance to help them join at the correct time. Provide first-time participants with clear instructions on using CVP technology, adapting standard scripts to meet their needs. Act as first-line technical support during hearings, troubleshooting issues in real-time and escalating to the Digital & Technology Service (DTS) where necessary. Respond quickly to technical or administrative requests during hearings using multiple communication channels. Prepare papers and files for court, tribunals, and meetings. Maintain accurate records on in-house systems, including data entry and updates. Support in-court activities such as clerking civil and family hearings, ensuring all documents are complete and up-to-date. Contact relevant parties, serve court documents, execute warrants, collect fines and fees. Handle counter (face-to-face), telephone, and written enquiries professionally. Ensure all administrative documentation meets quality and compliance standards. Liaise with judiciary, magistrates, managers, court staff, and external stakeholders to gather information, clarify details, and provide advice on procedures. Deliver excellent customer service in all interactions. Skills and qualifications required Minimum of five GCSEs (Grade C or above) including English Language, or equivalent. NVQ Level 2 in Business Administration or relevant clerical experience. Strong administrative background with proficiency in Microsoft Office (Word, Excel, Outlook; PowerPoint desirable). Excellent communication skills (both verbal and written). Ability to remain calm under pressure and troubleshoot technical issues confidently. Strong organisational skills and attention to detail. Clearance This role requires BPSS (Baseline Personnel Security Standard) and a Basic DBS check prior to starting. Why join HMCTS? You'll gain valuable public sector experience, supporting the justice system while working in a dynamic, varied role that blends administration, customer service, and digital support. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest?and state the role that you are interested in.?We are?committed to engaging with you.? In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Oct 01, 2025
Full time
Temporary Administrative Officer - Public Sector (HMCTS) Location: Newport, South Wales Hours: Full-time, Monday to Friday Pay rate: £12.36 per hour (rising to £12.56 per hour) Contract: Temporary Clearance required: BPSS + Basic DBS Brief description of duties We are seeking an organised, tech-confident Administrative Officer to join Her Majesty's Courts and Tribunals Service (HMCTS) in Newport. In this role, you will provide both administrative and technical support to ensure the smooth running of court hearings, including those held via the Cloud Video Platform (CVP) . Key responsibilities Assist participants in CVP hearings, sharing invitations, access codes, and guidance to help them join at the correct time. Provide first-time participants with clear instructions on using CVP technology, adapting standard scripts to meet their needs. Act as first-line technical support during hearings, troubleshooting issues in real-time and escalating to the Digital & Technology Service (DTS) where necessary. Respond quickly to technical or administrative requests during hearings using multiple communication channels. Prepare papers and files for court, tribunals, and meetings. Maintain accurate records on in-house systems, including data entry and updates. Support in-court activities such as clerking civil and family hearings, ensuring all documents are complete and up-to-date. Contact relevant parties, serve court documents, execute warrants, collect fines and fees. Handle counter (face-to-face), telephone, and written enquiries professionally. Ensure all administrative documentation meets quality and compliance standards. Liaise with judiciary, magistrates, managers, court staff, and external stakeholders to gather information, clarify details, and provide advice on procedures. Deliver excellent customer service in all interactions. Skills and qualifications required Minimum of five GCSEs (Grade C or above) including English Language, or equivalent. NVQ Level 2 in Business Administration or relevant clerical experience. Strong administrative background with proficiency in Microsoft Office (Word, Excel, Outlook; PowerPoint desirable). Excellent communication skills (both verbal and written). Ability to remain calm under pressure and troubleshoot technical issues confidently. Strong organisational skills and attention to detail. Clearance This role requires BPSS (Baseline Personnel Security Standard) and a Basic DBS check prior to starting. Why join HMCTS? You'll gain valuable public sector experience, supporting the justice system while working in a dynamic, varied role that blends administration, customer service, and digital support. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest?and state the role that you are interested in.?We are?committed to engaging with you.? In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Join the Ministry of Justice Property Directorate , a dynamic and customer-focused team managing one of the most complex estates in government. We deliver high-quality property services across Prisons, Probation, MoJ HQ, and Arms-Length Bodies, supporting safe, efficient, and modern working environments. About the Role As a Contract Administrator , you'll support the effective delivery of the Total Facilities Management (TFM) contract across custodial estates in your region. Reporting to the Regional Contract Administration Manager, you'll ensure governance, documentation, and reporting are accurate and timely, helping operational teams deliver high standards. Key Responsibilities Support contract administration and service delivery across regional establishments Monitor work completion and financial records using cloud-based systems and Excel Maintain contract documentation including task orders and risk logs Provide secretariat support for meetings and reporting Assist with project monitoring and coordination across wider MoJ teams Skills & Experience Strong organisational skills, resilience, and attention to detail Good IT and analytical skills Commercial and financial awareness (training provided) Desirable: Understanding of NEC3 contracts and experience in contract/project administration Behaviours Assessed Working Together Seeing the Bigger Picture Managing a Quality Service Delivering at Pace Why Join Us? We offer flexible working arrangements, a supportive team culture, and opportunities for professional development. We welcome applications from all backgrounds and are committed to diversity and inclusion. Security clearance and probation period apply. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest?and state the role that you are interested in.?We are?committed to engaging with you.? In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Oct 01, 2025
Full time
Join the Ministry of Justice Property Directorate , a dynamic and customer-focused team managing one of the most complex estates in government. We deliver high-quality property services across Prisons, Probation, MoJ HQ, and Arms-Length Bodies, supporting safe, efficient, and modern working environments. About the Role As a Contract Administrator , you'll support the effective delivery of the Total Facilities Management (TFM) contract across custodial estates in your region. Reporting to the Regional Contract Administration Manager, you'll ensure governance, documentation, and reporting are accurate and timely, helping operational teams deliver high standards. Key Responsibilities Support contract administration and service delivery across regional establishments Monitor work completion and financial records using cloud-based systems and Excel Maintain contract documentation including task orders and risk logs Provide secretariat support for meetings and reporting Assist with project monitoring and coordination across wider MoJ teams Skills & Experience Strong organisational skills, resilience, and attention to detail Good IT and analytical skills Commercial and financial awareness (training provided) Desirable: Understanding of NEC3 contracts and experience in contract/project administration Behaviours Assessed Working Together Seeing the Bigger Picture Managing a Quality Service Delivering at Pace Why Join Us? We offer flexible working arrangements, a supportive team culture, and opportunities for professional development. We welcome applications from all backgrounds and are committed to diversity and inclusion. Security clearance and probation period apply. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest?and state the role that you are interested in.?We are?committed to engaging with you.? In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
OFSTED - INSPECTION SUPPORT ADMINISTRATOR - 12.36 PER HOUR - HYBRID WORKING Brook Street are recruiting on behalf of our public sector client for an administrator to join the Inspection Support team on a temporary basis Our client OFSTED offers a flexible working option of 3 days within a modern office environment and 2 days working remotely per week once training has been completed The role is temporary, initially until the end of 2025, full time 37 hours per week Monday to Friday. The office is centrally located at Rivergate House, with easy access to transport links. As an inspection support administrator, you will be responsible for providing end to end inspection support, dealing with internal and external stakeholders, through the provision of high-quality administration support within a fast-paced office environment, following set processes and procedures to deliver targets. Duties may include but not be limited to Preparation for upcoming inspections, gathering of information from multiple systems. Notifying providers of the inspection visit Being a point of contact following the inspection for internal and external stakeholders, through to publishing the report The team support various inspection types within the education and social care sectors. Ideal candidates will have excellent attention to detail, a can-do attitude and work well as part of a busy team and thrive on excelling and delivering quality support within deadlines. Our client requires the following essential skills Strong admin experience Excellent communication skills both written and verbal Strong IT Skills and knowledge of microsoft packages The pay rate is £12.36 per hour, benefits include holiday pay and pension scheme This is a temporary role to run until the end of 2025, possibly to be extended beyond this date. Working full time Monday to Friday 37 hours per week. The role is subject to 3years referencing and a Standard DBS Check Full training will be given. Please apply online with your current CV in WORD format. Due to the high number of applications we receive it may not be possible to respond to all applications. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest?and state the role that you are interested in.?We are?committed to engaging with you.? In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Oct 01, 2025
Full time
OFSTED - INSPECTION SUPPORT ADMINISTRATOR - 12.36 PER HOUR - HYBRID WORKING Brook Street are recruiting on behalf of our public sector client for an administrator to join the Inspection Support team on a temporary basis Our client OFSTED offers a flexible working option of 3 days within a modern office environment and 2 days working remotely per week once training has been completed The role is temporary, initially until the end of 2025, full time 37 hours per week Monday to Friday. The office is centrally located at Rivergate House, with easy access to transport links. As an inspection support administrator, you will be responsible for providing end to end inspection support, dealing with internal and external stakeholders, through the provision of high-quality administration support within a fast-paced office environment, following set processes and procedures to deliver targets. Duties may include but not be limited to Preparation for upcoming inspections, gathering of information from multiple systems. Notifying providers of the inspection visit Being a point of contact following the inspection for internal and external stakeholders, through to publishing the report The team support various inspection types within the education and social care sectors. Ideal candidates will have excellent attention to detail, a can-do attitude and work well as part of a busy team and thrive on excelling and delivering quality support within deadlines. Our client requires the following essential skills Strong admin experience Excellent communication skills both written and verbal Strong IT Skills and knowledge of microsoft packages The pay rate is £12.36 per hour, benefits include holiday pay and pension scheme This is a temporary role to run until the end of 2025, possibly to be extended beyond this date. Working full time Monday to Friday 37 hours per week. The role is subject to 3years referencing and a Standard DBS Check Full training will be given. Please apply online with your current CV in WORD format. Due to the high number of applications we receive it may not be possible to respond to all applications. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest?and state the role that you are interested in.?We are?committed to engaging with you.? In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone.Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society, and it must serve all those who call on it, when they call on it. From some of the most vulnerable people in our society, to families in crisis, claimants and commercial businesses - HMCTS has a responsibility to administer a justice system that is accessible to everyone and operates efficiently. Position: Full-Time Temporary Admin Officer Contract: 3 months with the possibility of extending Working Hours : Monday to Friday, Office Hours (37 hours per week) Hourly Rate: £12.36 per hour Job Description: We are currently seeking an organised, motivated Admin Officer to support the admin team based at several Manchester City Centre Courts. The role will include preparing papers and files for court, tribunals, hearings and meetings; creating and updating records, including collecting information; data input, communicating with the Judiciary and other court staff and handling face to face, telephone and email enquiries from court users. Training will be provided on internal systems. Excellent communication and IT skills are required for this post. Requirements: Able to follow well established processes and detailed instructions. Strong administrative skills with proficiency in Microsoft Office packages Excellent communication skills, both written and verbal. Benefits: Weekly pay, holiday and pension scheme Application Process: If you are interested in this position, please apply online with your CV in WORD format. Important: Successful candidates will be subject to a thorough background and clearance check, including Criminal Record Checks (DBS Checks), Reference Checks (Employment, Education, and any gaps) covering the past three years, as well as Address checks for the past five years. This process may also include obtaining character references and/or other evidence to cover periods of unemployment. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest?and state the role that you are interested in.?We are?committed to engaging with you.? In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Oct 01, 2025
Full time
Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone.Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society, and it must serve all those who call on it, when they call on it. From some of the most vulnerable people in our society, to families in crisis, claimants and commercial businesses - HMCTS has a responsibility to administer a justice system that is accessible to everyone and operates efficiently. Position: Full-Time Temporary Admin Officer Contract: 3 months with the possibility of extending Working Hours : Monday to Friday, Office Hours (37 hours per week) Hourly Rate: £12.36 per hour Job Description: We are currently seeking an organised, motivated Admin Officer to support the admin team based at several Manchester City Centre Courts. The role will include preparing papers and files for court, tribunals, hearings and meetings; creating and updating records, including collecting information; data input, communicating with the Judiciary and other court staff and handling face to face, telephone and email enquiries from court users. Training will be provided on internal systems. Excellent communication and IT skills are required for this post. Requirements: Able to follow well established processes and detailed instructions. Strong administrative skills with proficiency in Microsoft Office packages Excellent communication skills, both written and verbal. Benefits: Weekly pay, holiday and pension scheme Application Process: If you are interested in this position, please apply online with your CV in WORD format. Important: Successful candidates will be subject to a thorough background and clearance check, including Criminal Record Checks (DBS Checks), Reference Checks (Employment, Education, and any gaps) covering the past three years, as well as Address checks for the past five years. This process may also include obtaining character references and/or other evidence to cover periods of unemployment. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest?and state the role that you are interested in.?We are?committed to engaging with you.? In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone.Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society, and it must serve all those who call on it, when they call on it. From some of the most vulnerable people in our society, to families in crisis, claimants and commercial businesses - HMCTS has a responsibility to administer a justice system that is accessible to everyone and operates efficiently. Position: Full-Time Temporary Admin Officer Contract: 3 months with the possibility of extending Working Hours : Monday to Friday, Office Hours (37 hours per week) Hourly Rate: £12.36 per hour (£12.53 after 3 months) Job Description: We are currently seeking an organised, motivated Admin Officer to support the admin team based at several Bradford Courts. The role will include preparing papers and files for court, tribunals, hearings and meetings; creating and updating records, including collecting information; data input, communicating with the Judiciary and other court staff and handling face to face, telephone and email enquiries from court users. Training will be provided on internal systems. Excellent communication and IT skills are required for this post. Requirements: Able to follow well established processes and detailed instructions. Strong administrative skills with proficiency in Microsoft Office packages Excellent communication skills, both written and verbal. Benefits: Weekly pay, holiday and pension scheme Location accessible by car, train or bus Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest?and state the role that you are interested in.?We are?committed to engaging with you.? In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Oct 01, 2025
Full time
Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone.Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society, and it must serve all those who call on it, when they call on it. From some of the most vulnerable people in our society, to families in crisis, claimants and commercial businesses - HMCTS has a responsibility to administer a justice system that is accessible to everyone and operates efficiently. Position: Full-Time Temporary Admin Officer Contract: 3 months with the possibility of extending Working Hours : Monday to Friday, Office Hours (37 hours per week) Hourly Rate: £12.36 per hour (£12.53 after 3 months) Job Description: We are currently seeking an organised, motivated Admin Officer to support the admin team based at several Bradford Courts. The role will include preparing papers and files for court, tribunals, hearings and meetings; creating and updating records, including collecting information; data input, communicating with the Judiciary and other court staff and handling face to face, telephone and email enquiries from court users. Training will be provided on internal systems. Excellent communication and IT skills are required for this post. Requirements: Able to follow well established processes and detailed instructions. Strong administrative skills with proficiency in Microsoft Office packages Excellent communication skills, both written and verbal. Benefits: Weekly pay, holiday and pension scheme Location accessible by car, train or bus Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest?and state the role that you are interested in.?We are?committed to engaging with you.? In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Temporary Administrative Officer - Public Sector (Maritime Coastguard Agency) Location: Bangor, Northern Ireland Hours: Full-time, Monday to Friday Pay rate: £12.36 per hour (rising to £12.56 per hour) Contract: Temporary Clearance required: Basic Access NI As the Temporary Administration Officer in the Maritime and Coastguard Agency ; you will provide administrative support to the Surveyors within the Business unit, customers, the public and other professionals for agreed aspects of the service and as directed by the Office Manager. You will be proficient in MS Packages such as Excel, Outlook and Word. You will be confident in the daily use of spreadsheets and databases and will conduct typing and word-processing duties : Examples of work performed will include but not be restricted to: Collating and analysing information or data, submitting results in a written report Overseeing administrative procedures and processes Assisting with budget preparation and control, if required Acting as an administrative liaison with internal and / or external sources Preparing routine correspondence Supporting good customer service both face to face and via telephony. Essential Criteria: Five GCSEs at Grade C or above or equivalent (including English Language or equivalent) 1 yr administrative experience in an office environment or NVQ Business Administration Level 2 Good communication skills, both oral and written Ability to work in a busy office environment using multiple web-based systems. Excellent Microsoft Excel skills YOU WILL BENEFIT FROM: Full training and induction Competitive rates of pay Accrue holiday hours as you work Brook Street (UK) Ltd back-office support and mentoring No weekend work. The rate of pay is £12.36 per hour; the position is Full-Time, and the hours of work are 37hrs per week Monday to Friday.If you would like to apply for this role, please email your CV via the Apply link. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest?and state the role that you are interested in.?We are?committed to engaging with you.? In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Oct 01, 2025
Full time
Temporary Administrative Officer - Public Sector (Maritime Coastguard Agency) Location: Bangor, Northern Ireland Hours: Full-time, Monday to Friday Pay rate: £12.36 per hour (rising to £12.56 per hour) Contract: Temporary Clearance required: Basic Access NI As the Temporary Administration Officer in the Maritime and Coastguard Agency ; you will provide administrative support to the Surveyors within the Business unit, customers, the public and other professionals for agreed aspects of the service and as directed by the Office Manager. You will be proficient in MS Packages such as Excel, Outlook and Word. You will be confident in the daily use of spreadsheets and databases and will conduct typing and word-processing duties : Examples of work performed will include but not be restricted to: Collating and analysing information or data, submitting results in a written report Overseeing administrative procedures and processes Assisting with budget preparation and control, if required Acting as an administrative liaison with internal and / or external sources Preparing routine correspondence Supporting good customer service both face to face and via telephony. Essential Criteria: Five GCSEs at Grade C or above or equivalent (including English Language or equivalent) 1 yr administrative experience in an office environment or NVQ Business Administration Level 2 Good communication skills, both oral and written Ability to work in a busy office environment using multiple web-based systems. Excellent Microsoft Excel skills YOU WILL BENEFIT FROM: Full training and induction Competitive rates of pay Accrue holiday hours as you work Brook Street (UK) Ltd back-office support and mentoring No weekend work. The rate of pay is £12.36 per hour; the position is Full-Time, and the hours of work are 37hrs per week Monday to Friday.If you would like to apply for this role, please email your CV via the Apply link. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest?and state the role that you are interested in.?We are?committed to engaging with you.? In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
My Public Sector Client based in Lichfield is looking for a Business Support Officer role to support their team. This is a temporary role with the possibility of extension, Monday to Friday 9.00am to 5.00pm. This role is paying £15.38 per hour. The role is currently working on a hybrid model, with 60% onsite and the other 40% home working, please note they will require you to attend fully on site for the first few weeks for training. Key responsibilities are outlines below: Processing of business cases or gathering evidence to provide clear recommendation to the approving authority. Maintain Workforce data for all positions, providing funding, affordability and risk statements as appropriate. Reconcile the Workforce master data set, on a monthly basis, with HR system reports and the Workforce Change Log, investigating any anomalies identified. Provide scheduled and ad-hoc management information, analysis and insights of the Workforce position which includes HR systems data. Engage with stakeholders to understand and discuss findings. Liaise with colleagues across the Workforce & People, Finance and Commercial teams as well as business areas to collect and analyse relevant information and obtain clarity where required. In accordance with Finance instructions and timelines, support in the delivery of the Workforce annual Budget Cycle Planning and Budget Setting exercises. This could involve activities such as; analysing, reconciling and inputting data, preparing reports, engaging with the business and Finance Business Partner team to enhance payroll and workforce strength forecasting. Contribute to the Business Management Team customer service approach and support the wider team development and knowledge, team ethos and well-being. Take responsibility for personal professional development, skills, behaviours and well-being. Oversee Thank you Scheme Processing and administrative support to Income generation contracts You will be expected to be self-motivated, confident, switched on and highly organised with great attention to detail. Strong communication skills are essential as you will be required to liaise with stakeholders of all levels within their organisation, so strong administration experience is essential. Strong MS applications are also required for this role. Please note this role will require a DBS check, and three years referencing. If you feel that you would have the necessary skill set for this role and are ready to take on a new challenge, please apply online. Due to the high volume of applications for this role we may not be able to contact every candidate who applies. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest?and state the role that you are interested in.?We are?committed to engaging with you.? In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Oct 01, 2025
Full time
My Public Sector Client based in Lichfield is looking for a Business Support Officer role to support their team. This is a temporary role with the possibility of extension, Monday to Friday 9.00am to 5.00pm. This role is paying £15.38 per hour. The role is currently working on a hybrid model, with 60% onsite and the other 40% home working, please note they will require you to attend fully on site for the first few weeks for training. Key responsibilities are outlines below: Processing of business cases or gathering evidence to provide clear recommendation to the approving authority. Maintain Workforce data for all positions, providing funding, affordability and risk statements as appropriate. Reconcile the Workforce master data set, on a monthly basis, with HR system reports and the Workforce Change Log, investigating any anomalies identified. Provide scheduled and ad-hoc management information, analysis and insights of the Workforce position which includes HR systems data. Engage with stakeholders to understand and discuss findings. Liaise with colleagues across the Workforce & People, Finance and Commercial teams as well as business areas to collect and analyse relevant information and obtain clarity where required. In accordance with Finance instructions and timelines, support in the delivery of the Workforce annual Budget Cycle Planning and Budget Setting exercises. This could involve activities such as; analysing, reconciling and inputting data, preparing reports, engaging with the business and Finance Business Partner team to enhance payroll and workforce strength forecasting. Contribute to the Business Management Team customer service approach and support the wider team development and knowledge, team ethos and well-being. Take responsibility for personal professional development, skills, behaviours and well-being. Oversee Thank you Scheme Processing and administrative support to Income generation contracts You will be expected to be self-motivated, confident, switched on and highly organised with great attention to detail. Strong communication skills are essential as you will be required to liaise with stakeholders of all levels within their organisation, so strong administration experience is essential. Strong MS applications are also required for this role. Please note this role will require a DBS check, and three years referencing. If you feel that you would have the necessary skill set for this role and are ready to take on a new challenge, please apply online. Due to the high volume of applications for this role we may not be able to contact every candidate who applies. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest?and state the role that you are interested in.?We are?committed to engaging with you.? In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Temporary Administrative Officer - Public Sector (HMCTS) Location: Swansea, South Wales Hours: Full-time, Monday to Friday Pay rate: £12.36 per hour (rising to £12.56 per hour) Contract: Temporary Clearance required: BPSS + Basic DBS Brief description of duties We are seeking an organised, tech-confident Administrative Officer to join Her Majesty's Courts and Tribunals Service (HMCTS) in Swansea. In this role, you will provide both administrative and technical support to ensure the smooth running of court hearings, including those held via the Cloud Video Platform (CVP) . Key responsibilities Assist participants in CVP hearings, sharing invitations, access codes, and guidance to help them join at the correct time. Provide first-time participants with clear instructions on using CVP technology, adapting standard scripts to meet their needs. Act as first-line technical support during hearings, troubleshooting issues in real-time and escalating to the Digital & Technology Service (DTS) where necessary. Respond quickly to technical or administrative requests during hearings using multiple communication channels. Prepare papers and files for court, tribunals, and meetings. Maintain accurate records on in-house systems, including data entry and updates. Support in-court activities such as clerking civil and family hearings, ensuring all documents are complete and up-to-date. Contact relevant parties, serve court documents, execute warrants, collect fines and fees. Handle counter (face-to-face), telephone, and written enquiries professionally. Ensure all administrative documentation meets quality and compliance standards. Liaise with judiciary, magistrates, managers, court staff, and external stakeholders to gather information, clarify details, and provide advice on procedures. Deliver excellent customer service in all interactions. Skills and qualifications required Minimum of five GCSEs (Grade C or above) including English Language, or equivalent. NVQ Level 2 in Business Administration or relevant clerical experience. Strong administrative background with proficiency in Microsoft Office (Word, Excel, Outlook; PowerPoint desirable). Excellent communication skills (both verbal and written). Ability to remain calm under pressure and troubleshoot technical issues confidently. Strong organisational skills and attention to detail. Clearance This role requires BPSS (Baseline Personnel Security Standard) and a Basic DBS check prior to starting. Why join HMCTS? You'll gain valuable public sector experience, supporting the justice system while working in a dynamic, varied role that blends administration, customer service, and digital support. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest?and state the role that you are interested in.?We are?committed to engaging with you.? In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Oct 01, 2025
Full time
Temporary Administrative Officer - Public Sector (HMCTS) Location: Swansea, South Wales Hours: Full-time, Monday to Friday Pay rate: £12.36 per hour (rising to £12.56 per hour) Contract: Temporary Clearance required: BPSS + Basic DBS Brief description of duties We are seeking an organised, tech-confident Administrative Officer to join Her Majesty's Courts and Tribunals Service (HMCTS) in Swansea. In this role, you will provide both administrative and technical support to ensure the smooth running of court hearings, including those held via the Cloud Video Platform (CVP) . Key responsibilities Assist participants in CVP hearings, sharing invitations, access codes, and guidance to help them join at the correct time. Provide first-time participants with clear instructions on using CVP technology, adapting standard scripts to meet their needs. Act as first-line technical support during hearings, troubleshooting issues in real-time and escalating to the Digital & Technology Service (DTS) where necessary. Respond quickly to technical or administrative requests during hearings using multiple communication channels. Prepare papers and files for court, tribunals, and meetings. Maintain accurate records on in-house systems, including data entry and updates. Support in-court activities such as clerking civil and family hearings, ensuring all documents are complete and up-to-date. Contact relevant parties, serve court documents, execute warrants, collect fines and fees. Handle counter (face-to-face), telephone, and written enquiries professionally. Ensure all administrative documentation meets quality and compliance standards. Liaise with judiciary, magistrates, managers, court staff, and external stakeholders to gather information, clarify details, and provide advice on procedures. Deliver excellent customer service in all interactions. Skills and qualifications required Minimum of five GCSEs (Grade C or above) including English Language, or equivalent. NVQ Level 2 in Business Administration or relevant clerical experience. Strong administrative background with proficiency in Microsoft Office (Word, Excel, Outlook; PowerPoint desirable). Excellent communication skills (both verbal and written). Ability to remain calm under pressure and troubleshoot technical issues confidently. Strong organisational skills and attention to detail. Clearance This role requires BPSS (Baseline Personnel Security Standard) and a Basic DBS check prior to starting. Why join HMCTS? You'll gain valuable public sector experience, supporting the justice system while working in a dynamic, varied role that blends administration, customer service, and digital support. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest?and state the role that you are interested in.?We are?committed to engaging with you.? In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Executive Officer - Deployment Job Description Location: Croydon base with travel up to 5 days per week including over night stays Deployment role - various locations across the country Hourly rate: £17.60 Working Days/Hours: 37 hours: Monday- FridayBrook Street in partnership with the Home Office has a fantastic opportunity to join their AMLO team.This is a demanding and challenging hands-on role, in a unique fast-paced working environment, but is equally fulfilling, offering a wide range of development opportunities. We are looking for staff who can provide day to day support and advice to Customers across the UK to prepare them for move on from Asylum Support. This is a varied role with a flexible deployment approach. You will be working directly with customers in a face to face and virtual setting, resolving blockers through escalations, whilst working closely with HEO AMLO Team and Operational leads to identify issues and seek resolutions.You will work a hybrid approach which will include on site travel to Home Office accommodation locations, plus attendance to your local regional office. Experience Needed/desired: You will have a passion for delivery, are solution focused and resilient to challenges. Experience of working under pressure and balancing competing priorities to meet both short and longer-term deadlines, whilst simultaneously maintaining high levels of quality. Be able to multi-task, manage a varied workload, prioritise effectively, and react quickly and calmly to changing circumstances. List the duties/ responsibilities: The post holder will be responsible for (list is not exhaustive): Manage caseloads, maintain trackers for respective area, whilst being able to flex to other regional areas as required. Retrieve and direct data to HEO Team leads for logistical planning Respond to emails from various sources timely and appropriately. Escalate issues that can't be resolved immediately to various teams across the HO and potentially externally. Communicate with Customers via various means including via phone (using translation services where needed) Maintaining effective relationships with key internal and external partners and stakeholders. Demonstrate the civil service values and standards of behaviour as a role model to other colleagues. Provide advice, guidance, and support to Customers on site in a face-to-face environment and to onsite corporate stakeholders. Responding and referring cases for safeguarding, police or security incidents. Additional duties as required depending on demand and emerging priorities. Record keeping on excel and other IT systems. Training: This is a physically demanding operational role that requires candidates to complete personal safety training at level 2. This is a mandatory requirement. Failure to successfully complete the training will preclude an individual from undertaking the role. Clearance level (To be completed by Brook Street upon successful application): Enhanced DBS + CTC (Counter Terrorism Clearance) Role specific requirements: A valid driver's license and access to your own vehicle is essential for this role due to the deployment aspect.You must hold a valid passport and must have lived in the UK for longer than 5 years. Please note that period of 6 months or longer spent outside of the UK in the last 5 years will unfortunately not be accepted. This role requires security clearance that will be processed for you, if successful.Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest?and state the role that you are interested in.?We are?committed to engaging with you.? In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Oct 01, 2025
Full time
Executive Officer - Deployment Job Description Location: Croydon base with travel up to 5 days per week including over night stays Deployment role - various locations across the country Hourly rate: £17.60 Working Days/Hours: 37 hours: Monday- FridayBrook Street in partnership with the Home Office has a fantastic opportunity to join their AMLO team.This is a demanding and challenging hands-on role, in a unique fast-paced working environment, but is equally fulfilling, offering a wide range of development opportunities. We are looking for staff who can provide day to day support and advice to Customers across the UK to prepare them for move on from Asylum Support. This is a varied role with a flexible deployment approach. You will be working directly with customers in a face to face and virtual setting, resolving blockers through escalations, whilst working closely with HEO AMLO Team and Operational leads to identify issues and seek resolutions.You will work a hybrid approach which will include on site travel to Home Office accommodation locations, plus attendance to your local regional office. Experience Needed/desired: You will have a passion for delivery, are solution focused and resilient to challenges. Experience of working under pressure and balancing competing priorities to meet both short and longer-term deadlines, whilst simultaneously maintaining high levels of quality. Be able to multi-task, manage a varied workload, prioritise effectively, and react quickly and calmly to changing circumstances. List the duties/ responsibilities: The post holder will be responsible for (list is not exhaustive): Manage caseloads, maintain trackers for respective area, whilst being able to flex to other regional areas as required. Retrieve and direct data to HEO Team leads for logistical planning Respond to emails from various sources timely and appropriately. Escalate issues that can't be resolved immediately to various teams across the HO and potentially externally. Communicate with Customers via various means including via phone (using translation services where needed) Maintaining effective relationships with key internal and external partners and stakeholders. Demonstrate the civil service values and standards of behaviour as a role model to other colleagues. Provide advice, guidance, and support to Customers on site in a face-to-face environment and to onsite corporate stakeholders. Responding and referring cases for safeguarding, police or security incidents. Additional duties as required depending on demand and emerging priorities. Record keeping on excel and other IT systems. Training: This is a physically demanding operational role that requires candidates to complete personal safety training at level 2. This is a mandatory requirement. Failure to successfully complete the training will preclude an individual from undertaking the role. Clearance level (To be completed by Brook Street upon successful application): Enhanced DBS + CTC (Counter Terrorism Clearance) Role specific requirements: A valid driver's license and access to your own vehicle is essential for this role due to the deployment aspect.You must hold a valid passport and must have lived in the UK for longer than 5 years. Please note that period of 6 months or longer spent outside of the UK in the last 5 years will unfortunately not be accepted. This role requires security clearance that will be processed for you, if successful.Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest?and state the role that you are interested in.?We are?committed to engaging with you.? In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Brook street currently have a fantastic opportunity to work within the Intellectual Property Office on a temporary basis as a quality and feedback officer. Please see below description and apply directly if you feel you would be interested. Pay rate - £13.90Hours - Full time (37 hours per week)Hybrid working (at least 20% office based) Job Summary This exciting role provide an opportunity to work with colleagues across the Intellectual Property Office. The post holders will play a crucial role in ensuring we deliver excellent services for our customers. This role sits within the Customer Experience Unit where our customers are at the heart of what we do. This role would suit an individual who has excellent written skills and attention to detail and the want to understand our customers' needs. Job Description Maintaining a customer feedback database, ensuring that feedback is captured accurately and processed correctly. The logging, forwarding, and monitoring of customer feedback to ensure responses are given within set timescales. Dealing and capturing misleading mail e-mails and correspondence within agreed set timescales Assisting the Quality Manager & Quality Team Leader in maintaining the Quality Management System Support to ISO 9001 auditors with audits. Ad-hoc secretariat duties to support the wider Customer Experience Unit Essential Skills Excellent written skills to draft customer responses and reports Excellent attention to detail to support customer queries and accurately capture data. Ability to work independently and demonstrate a high standard of communication skills working within the immediate team and with the wider office. Excellent organisational skills to be able to prioritise workload dependent on urgency. Excellent IT skills to adapt to and use different IT applications, including full Microsoft 365 suite and various internal systems, to a high level. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest?and state the role that you are interested in.?We are?committed to engaging with you.? In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Oct 01, 2025
Full time
Brook street currently have a fantastic opportunity to work within the Intellectual Property Office on a temporary basis as a quality and feedback officer. Please see below description and apply directly if you feel you would be interested. Pay rate - £13.90Hours - Full time (37 hours per week)Hybrid working (at least 20% office based) Job Summary This exciting role provide an opportunity to work with colleagues across the Intellectual Property Office. The post holders will play a crucial role in ensuring we deliver excellent services for our customers. This role sits within the Customer Experience Unit where our customers are at the heart of what we do. This role would suit an individual who has excellent written skills and attention to detail and the want to understand our customers' needs. Job Description Maintaining a customer feedback database, ensuring that feedback is captured accurately and processed correctly. The logging, forwarding, and monitoring of customer feedback to ensure responses are given within set timescales. Dealing and capturing misleading mail e-mails and correspondence within agreed set timescales Assisting the Quality Manager & Quality Team Leader in maintaining the Quality Management System Support to ISO 9001 auditors with audits. Ad-hoc secretariat duties to support the wider Customer Experience Unit Essential Skills Excellent written skills to draft customer responses and reports Excellent attention to detail to support customer queries and accurately capture data. Ability to work independently and demonstrate a high standard of communication skills working within the immediate team and with the wider office. Excellent organisational skills to be able to prioritise workload dependent on urgency. Excellent IT skills to adapt to and use different IT applications, including full Microsoft 365 suite and various internal systems, to a high level. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest?and state the role that you are interested in.?We are?committed to engaging with you.? In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Position: Full-Time Temporary Admin Officer Contract: 3 months with the possibility of extending Working Hours : Monday to Friday, Office Hours (37 hours per week) Hourly Rate: £12.21 per hour. Mon-Fri. Specific working days to be discussed and agreed at interview. Hybrid working (60% in office) after initial training period based in the office. Overview of the jobThis is an administrative job within the Probation Service.SummaryThe job holder will provide administrative support within the Probation Service (PS), ensuring that staff and people on probation are supported through efficient processes, maintaining administration systems within specified timescales in order to promote the achievement of team and Divisional objectives.In line with PS policies and procedures, the job holder must at all times demonstrate a commitment to equality and inclusion and an understanding of their relevance to the work they do.This role may involve some out of hours work.The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position.Responsibilities, Activities & DutiesThe job holder will be required to carry out the following responsibilities, activities and duties: Responsible for setting up and maintaining accurate people on probation and victim information on relevant approved databases. Ensure the effective administration of referrals to and relationships between offender management, victims, interventions, service providers and external agencies and partnerships to enhance positive outcomes, manage risk, and reduce reoffending. Prepare, maintain and collate case and other records, files and management information, in accordance with the standards required. Receive and distribute information and communications in an appropriate manner, e.g. telephone, paper, e-mail. Provide cover for an effective and efficient reception and telephone enquiry service. Act as single point of contact within unit for specialist area of work as required. Deal fairly, effectively and firmly with a range of people on probation, some of whom may be in crisis, distress or who may display inappropriate or aggressive behaviour, and to seek appropriate support in accordance with the circumstances and office procedures. Make practical arrangements such as appointments, directions, etc., for the implementation of the Sentence Plan. Carry out enforcement administration as required. Where necessary, issue petty cash/vouchers/warrants for travel costs etc, maintaining appropriate records in line with local office financial procedures. Organise the availability of appropriate equipment, materials, and facilities for activities relating to the management of cases. Report faulty equipment and/or materials to Manager and arrange for replacement/repair as agreed. Maintain appropriate systems to ensure the effective use of general unit resources and make recommendations for improvement as necessary. Undertake specific Visor administration tasks in accordance with the procedures. Attend meetings as appropriate. Provide support to meetings as required including organising agenda, taking and distributing notes/minutes and action points. Ensure all activities are conducted in accordance with Health and Safety policies and procedures, undertake equipment tests as required. Provide cover within the unit and to other units within the LDU and Division as appropriate. Carry out safeguarding children duties in accordance with the PS statutory responsibilities and agency policies. Demonstrate pro-social modelling skills by consistently reinforcing pro-social behaviour and attitudes, challenge anti-social behaviour and attitudes. To work within the aims and values of PS and HMPPS.The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder.An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh.Behaviours Delivering at Pace Making Effective Decisions Working Together Changing and Improving Managing a Quality ServiceAbility Ability to use databases Good keyboard and IT skills including proficiency in MS Office Word, and basic skills in Excel Possess basic numeric skillsExperience Strong communication skills (verbal and written) and ability to communicate effectively with a wide range of individuals, including those who may present difficult or aggressive behaviour Use and work on own initiativeMinimum Eligibility All candidates are subject to security and identity checks prior to taking up post. All external candidates are subject to 6 months' probation. Internal candidates are subject to probation if they have not already served a probationary period within HMPPS. All staff are required to declare whether they are a member of a group or organisation which HMPPS consider to be racist. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest?and state the role that you are interested in.?We are?committed to engaging with you.? In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Oct 01, 2025
Full time
Position: Full-Time Temporary Admin Officer Contract: 3 months with the possibility of extending Working Hours : Monday to Friday, Office Hours (37 hours per week) Hourly Rate: £12.21 per hour. Mon-Fri. Specific working days to be discussed and agreed at interview. Hybrid working (60% in office) after initial training period based in the office. Overview of the jobThis is an administrative job within the Probation Service.SummaryThe job holder will provide administrative support within the Probation Service (PS), ensuring that staff and people on probation are supported through efficient processes, maintaining administration systems within specified timescales in order to promote the achievement of team and Divisional objectives.In line with PS policies and procedures, the job holder must at all times demonstrate a commitment to equality and inclusion and an understanding of their relevance to the work they do.This role may involve some out of hours work.The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position.Responsibilities, Activities & DutiesThe job holder will be required to carry out the following responsibilities, activities and duties: Responsible for setting up and maintaining accurate people on probation and victim information on relevant approved databases. Ensure the effective administration of referrals to and relationships between offender management, victims, interventions, service providers and external agencies and partnerships to enhance positive outcomes, manage risk, and reduce reoffending. Prepare, maintain and collate case and other records, files and management information, in accordance with the standards required. Receive and distribute information and communications in an appropriate manner, e.g. telephone, paper, e-mail. Provide cover for an effective and efficient reception and telephone enquiry service. Act as single point of contact within unit for specialist area of work as required. Deal fairly, effectively and firmly with a range of people on probation, some of whom may be in crisis, distress or who may display inappropriate or aggressive behaviour, and to seek appropriate support in accordance with the circumstances and office procedures. Make practical arrangements such as appointments, directions, etc., for the implementation of the Sentence Plan. Carry out enforcement administration as required. Where necessary, issue petty cash/vouchers/warrants for travel costs etc, maintaining appropriate records in line with local office financial procedures. Organise the availability of appropriate equipment, materials, and facilities for activities relating to the management of cases. Report faulty equipment and/or materials to Manager and arrange for replacement/repair as agreed. Maintain appropriate systems to ensure the effective use of general unit resources and make recommendations for improvement as necessary. Undertake specific Visor administration tasks in accordance with the procedures. Attend meetings as appropriate. Provide support to meetings as required including organising agenda, taking and distributing notes/minutes and action points. Ensure all activities are conducted in accordance with Health and Safety policies and procedures, undertake equipment tests as required. Provide cover within the unit and to other units within the LDU and Division as appropriate. Carry out safeguarding children duties in accordance with the PS statutory responsibilities and agency policies. Demonstrate pro-social modelling skills by consistently reinforcing pro-social behaviour and attitudes, challenge anti-social behaviour and attitudes. To work within the aims and values of PS and HMPPS.The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder.An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh.Behaviours Delivering at Pace Making Effective Decisions Working Together Changing and Improving Managing a Quality ServiceAbility Ability to use databases Good keyboard and IT skills including proficiency in MS Office Word, and basic skills in Excel Possess basic numeric skillsExperience Strong communication skills (verbal and written) and ability to communicate effectively with a wide range of individuals, including those who may present difficult or aggressive behaviour Use and work on own initiativeMinimum Eligibility All candidates are subject to security and identity checks prior to taking up post. All external candidates are subject to 6 months' probation. Internal candidates are subject to probation if they have not already served a probationary period within HMPPS. All staff are required to declare whether they are a member of a group or organisation which HMPPS consider to be racist. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest?and state the role that you are interested in.?We are?committed to engaging with you.? In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
