Description At Engine by Starling , we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. Engine is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling Bank, and a year ago we split out as a separate business. Starling has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up. The Engine technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success. Our technologists are at the very heart of Engine and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together! The way to thrive and shine within Engine is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, and discovering to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness. Hybrid Working We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of our offices so that we're able to interact and collaborate in person. About Engineering at Engine by Starling - Engine careers page - We're looking for Engineers who can lead and inspire teams, collaborating to spearhead the development of the Engine platform for clients all over the world. Engine by Starling engineers are excited about helping us deliver new features, regardless of what their primary tech stack may be. Hear more from the team in some case studies, below, and our work with Women in Tech . Running a Backend Team Day in the Life of a Software Engineer Check out our shiny new Engineering careers page As a Staff Engineer you will: Coach, mentor, and grow a high-performing team, ensuring their well-being as they work on high-impact solutions that bring value to Engine and our customers. Have the opportunity to lead multiple complex projects from inception through to run Get hands-on when needed, using your strong system design skills to help the team make smart architectural decisions and unblock complex challenges. Take ownership of technical challenges critical to the success of the business Identify where existing tooling, applications, or processes can be enhanced and deliver innovative change Collaborate with clients, solution architects, product owners, and other engineers to help meet the client goals Obtain a wide and varied understanding of how banks operate around the world Shape the future capabilities of Engine, including our approach, tooling, automation and architecture. Lead by example in your contributions to the codebase, setting a high bar for others to aim for Champion a healthy engineering culture built on continuous improvement, technical excellence, and a focus on the customer. As an Engineer you will: Contribute to our award winning platform and internal tooling Build new features and products from scratch in a configurable way Share your knowledge with those around you, contributing to our learning culture Own your projects, working in small teams across the bank to collaboratively deliver Aim for greatness in everything you do, staying curious and inquisitive Be part of a scaling team and organisation as we change banking for good Requirements We're open-minded when it comes to hiring and we care more about aptitude and attitude than specific experience or qualifications. We are very open about how we deliver software. For the most part we code in Java, but you need not be an expert when you join us! We believe in clean coding, simple solutions, automated testing and continuous deployment. If you care enough to find elegant solutions to difficult technical problems, we'd love to hear from you. We have built our entire banking platform in house and mostly in Java. We are looking for people who want to work on building the tooling that is used by our engineers on a daily basis. As a Staff Engineer you will bring the below experience or knowledge: Proven experience leading and mentoring high-performing engineering teams. Delivering change to critical systems in a distributed environment Be a highly proficient developer, maintaining a high standard for technical and coding excellence in the collective, through your own work Good understanding of DevOps practices Delivering complex outcomes across multiple domains and teams Working cross-functionally with technologists from other specialties, and non-technical stakeholders across the business Coaching and mentoring members of a team to upskill and develop them in their career Leading the technical delivery on large scale projects to successful completion The main part of our Backend Tech Stack is listed below, we don't ask that you have experience in all of this, but if you do, that's great! Java, which makes up the majority of our backend codebase AWS & GCP - we're cloud-native Microservice based architecture Kubernetes (EKS) TeamCity for CI / CD (with multiple production releases per day) Terraform and Grafana Our Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: Initial interview with a Staff or Principal Engineer - 45 minutes Take home technical test to be discussed in the next interview Technical & Leadership interview with some Engineers - 1.5 hours Final interview with our CTO / deputy CTO / Engineering Director / Principal Engineer 45 minutes Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Engine by Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling Bank will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information. Requirements Benefits
Apr 03, 2026
Full time
Description At Engine by Starling , we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. Engine is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling Bank, and a year ago we split out as a separate business. Starling has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up. The Engine technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success. Our technologists are at the very heart of Engine and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together! The way to thrive and shine within Engine is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, and discovering to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness. Hybrid Working We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of our offices so that we're able to interact and collaborate in person. About Engineering at Engine by Starling - Engine careers page - We're looking for Engineers who can lead and inspire teams, collaborating to spearhead the development of the Engine platform for clients all over the world. Engine by Starling engineers are excited about helping us deliver new features, regardless of what their primary tech stack may be. Hear more from the team in some case studies, below, and our work with Women in Tech . Running a Backend Team Day in the Life of a Software Engineer Check out our shiny new Engineering careers page As a Staff Engineer you will: Coach, mentor, and grow a high-performing team, ensuring their well-being as they work on high-impact solutions that bring value to Engine and our customers. Have the opportunity to lead multiple complex projects from inception through to run Get hands-on when needed, using your strong system design skills to help the team make smart architectural decisions and unblock complex challenges. Take ownership of technical challenges critical to the success of the business Identify where existing tooling, applications, or processes can be enhanced and deliver innovative change Collaborate with clients, solution architects, product owners, and other engineers to help meet the client goals Obtain a wide and varied understanding of how banks operate around the world Shape the future capabilities of Engine, including our approach, tooling, automation and architecture. Lead by example in your contributions to the codebase, setting a high bar for others to aim for Champion a healthy engineering culture built on continuous improvement, technical excellence, and a focus on the customer. As an Engineer you will: Contribute to our award winning platform and internal tooling Build new features and products from scratch in a configurable way Share your knowledge with those around you, contributing to our learning culture Own your projects, working in small teams across the bank to collaboratively deliver Aim for greatness in everything you do, staying curious and inquisitive Be part of a scaling team and organisation as we change banking for good Requirements We're open-minded when it comes to hiring and we care more about aptitude and attitude than specific experience or qualifications. We are very open about how we deliver software. For the most part we code in Java, but you need not be an expert when you join us! We believe in clean coding, simple solutions, automated testing and continuous deployment. If you care enough to find elegant solutions to difficult technical problems, we'd love to hear from you. We have built our entire banking platform in house and mostly in Java. We are looking for people who want to work on building the tooling that is used by our engineers on a daily basis. As a Staff Engineer you will bring the below experience or knowledge: Proven experience leading and mentoring high-performing engineering teams. Delivering change to critical systems in a distributed environment Be a highly proficient developer, maintaining a high standard for technical and coding excellence in the collective, through your own work Good understanding of DevOps practices Delivering complex outcomes across multiple domains and teams Working cross-functionally with technologists from other specialties, and non-technical stakeholders across the business Coaching and mentoring members of a team to upskill and develop them in their career Leading the technical delivery on large scale projects to successful completion The main part of our Backend Tech Stack is listed below, we don't ask that you have experience in all of this, but if you do, that's great! Java, which makes up the majority of our backend codebase AWS & GCP - we're cloud-native Microservice based architecture Kubernetes (EKS) TeamCity for CI / CD (with multiple production releases per day) Terraform and Grafana Our Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: Initial interview with a Staff or Principal Engineer - 45 minutes Take home technical test to be discussed in the next interview Technical & Leadership interview with some Engineers - 1.5 hours Final interview with our CTO / deputy CTO / Engineering Director / Principal Engineer 45 minutes Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Engine by Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling Bank will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information. Requirements Benefits
Cambridge University Press & Assessment
Cambridge, Cambridgeshire
Job Title: Principal Developer Team Lead Salary: £51,400 - £68,800 Location: Cambridge/Hybrid Contract: Permanent This Principal Developer Team Lead position offers a pivotal opportunity to shape the technical future of a world-renowned academic organisation. You'll spearhead the migration of enterprise systems to cutting-edge cloud-native AWS architectures, while balancing hands-on technical leadership with people management responsibilities. We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge. About the role We're seeking a hands-on Principal Developer Team Lead to drive the technical transformation of our Exam Technology Organisation as we migrate legacy enterprise applications to modern, cloud-native architectures on AWS. You'll balance technical leadership with people management, leading a team of 4-8 developers while establishing the foundations for our future technology stack. Your initial focus will be on two strategic priorities: Evolving our SRE function - Building the DevOps infrastructure, automation, and tooling that enables Site Reliability Engineering practices across development and operations teams Advancing our AI development practice - Establishing standards, frameworks, and best practices for responsibly integrating AI capabilities into our education platforms. What You'll Do Technical Leadership Lead migration of legacy applications to cloud-native AWS architectures Build DevOps automation to support SRE practices Establish AI/ML development standards and frameworks Set observability, monitoring, and incident response standards Promote best practices in web, event-driven, and cloud-native technologies Provide technical expertise and oversee code reviews People Leadership Manage and mentor a team of 4-8 developers, providing coaching, development plan Identifying training needs in AI/ML and SRE. Support recruitment and foster a culture of continual improvement and wellbeing. Delivery & Collaboration Deliver software in agile squads Collaborate with architects, SREs, product owners, and infrastructure teams Liaise with stakeholders to identify education sector needs Plan and estimate migrations and feature delivery Coordinate with service management, security, and AWS experts About you Essential experience Degree or equivalent Proven technical team leadership Skilled in two or more modern programming languages Experience with AWS cloud and infrastructure DevOps skills: automation, CI/CD, infrastructure-as-code Understanding of SRE and observability Experience in web-apps and modern frameworks Strong communicator with technical and non-technical audiences Technical Expertise CI/CD pipelines, automation frameworks, and developer tooling Observability tools, monitoring, logging, and alerting systems Responsible AI practices and governance Event-driven architecture and microservices patterns Software design patterns and scalability best practices Security principles in cloud environments Leadership Qualities Ability to set technical standards and provide thought leadership Experience balancing people management with hands-on contribution Strong mentoring and coaching skills Collaborative approach that builds trust across teams Passion for continuous learning in AI/ML and DevOps Promotes inclusion and continuous improvement You'll be instrumental in our digital transformation, establishing the foundations for reliable, innovative systems that serve millions of learners, teachers, and researchers worldwide. By evolving our SRE function and advancing our AI practice, you'll empower teams to deliver high-performance solutions while responsibly harnessing cutting-edge technologies. If you would like to know more about this opportunity and what will make you successful, please see the full job description attached to the bottom of this vacancy on our careers site. Rewards and benefits We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package , featuring family-friendly and planet-friendly benefits including: 28 days annual leave plus bank holidays Private medical and Permanent Health Insurance Discretionary annual bonus Group personal pension scheme Life assurance up to 4 x annual salary Green travel schemes We are a hybrid working organisation, and we offer a range of flexible working options from day one. We expect most hybrid-working colleagues to spend 40-60% of their time at their dedicated office or location. We will also consider other work arrangements if you wish to work more flexibly or require adjustments due to a disability. Ready to pursue your potential? Apply now. We review applications on an ongoing basis, with a closing date for all applications being 16th April 2026. As part of the application process you can expect: Two questions to select one answer from multiple options. A 15-minute screening call with the Hiring Manager. First stage interview via MS Teams or in person. You will be provided with a brief to complete a role related task which will need to be returned by email in advance of your interview. Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry. Cambridge University Press & Assessment is an approved UK employer for the sponsorship of eligible roles and applicants under the Skilled Worker visa route. Please refer to the gov.uk website for guidance to understand your own eligibility based on the role you are applying for. Why join us Joining us is your opportunity to pursue potential. You'll belong to a collaborative team that's exploring new and better ways to serve students, teachers and researchers across the globe - for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration. Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it's safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background. We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities. Documents Job-Description - Principal Developer Team Lead V01.00 .pdf (117.42 KB)
Apr 03, 2026
Full time
Job Title: Principal Developer Team Lead Salary: £51,400 - £68,800 Location: Cambridge/Hybrid Contract: Permanent This Principal Developer Team Lead position offers a pivotal opportunity to shape the technical future of a world-renowned academic organisation. You'll spearhead the migration of enterprise systems to cutting-edge cloud-native AWS architectures, while balancing hands-on technical leadership with people management responsibilities. We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge. About the role We're seeking a hands-on Principal Developer Team Lead to drive the technical transformation of our Exam Technology Organisation as we migrate legacy enterprise applications to modern, cloud-native architectures on AWS. You'll balance technical leadership with people management, leading a team of 4-8 developers while establishing the foundations for our future technology stack. Your initial focus will be on two strategic priorities: Evolving our SRE function - Building the DevOps infrastructure, automation, and tooling that enables Site Reliability Engineering practices across development and operations teams Advancing our AI development practice - Establishing standards, frameworks, and best practices for responsibly integrating AI capabilities into our education platforms. What You'll Do Technical Leadership Lead migration of legacy applications to cloud-native AWS architectures Build DevOps automation to support SRE practices Establish AI/ML development standards and frameworks Set observability, monitoring, and incident response standards Promote best practices in web, event-driven, and cloud-native technologies Provide technical expertise and oversee code reviews People Leadership Manage and mentor a team of 4-8 developers, providing coaching, development plan Identifying training needs in AI/ML and SRE. Support recruitment and foster a culture of continual improvement and wellbeing. Delivery & Collaboration Deliver software in agile squads Collaborate with architects, SREs, product owners, and infrastructure teams Liaise with stakeholders to identify education sector needs Plan and estimate migrations and feature delivery Coordinate with service management, security, and AWS experts About you Essential experience Degree or equivalent Proven technical team leadership Skilled in two or more modern programming languages Experience with AWS cloud and infrastructure DevOps skills: automation, CI/CD, infrastructure-as-code Understanding of SRE and observability Experience in web-apps and modern frameworks Strong communicator with technical and non-technical audiences Technical Expertise CI/CD pipelines, automation frameworks, and developer tooling Observability tools, monitoring, logging, and alerting systems Responsible AI practices and governance Event-driven architecture and microservices patterns Software design patterns and scalability best practices Security principles in cloud environments Leadership Qualities Ability to set technical standards and provide thought leadership Experience balancing people management with hands-on contribution Strong mentoring and coaching skills Collaborative approach that builds trust across teams Passion for continuous learning in AI/ML and DevOps Promotes inclusion and continuous improvement You'll be instrumental in our digital transformation, establishing the foundations for reliable, innovative systems that serve millions of learners, teachers, and researchers worldwide. By evolving our SRE function and advancing our AI practice, you'll empower teams to deliver high-performance solutions while responsibly harnessing cutting-edge technologies. If you would like to know more about this opportunity and what will make you successful, please see the full job description attached to the bottom of this vacancy on our careers site. Rewards and benefits We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package , featuring family-friendly and planet-friendly benefits including: 28 days annual leave plus bank holidays Private medical and Permanent Health Insurance Discretionary annual bonus Group personal pension scheme Life assurance up to 4 x annual salary Green travel schemes We are a hybrid working organisation, and we offer a range of flexible working options from day one. We expect most hybrid-working colleagues to spend 40-60% of their time at their dedicated office or location. We will also consider other work arrangements if you wish to work more flexibly or require adjustments due to a disability. Ready to pursue your potential? Apply now. We review applications on an ongoing basis, with a closing date for all applications being 16th April 2026. As part of the application process you can expect: Two questions to select one answer from multiple options. A 15-minute screening call with the Hiring Manager. First stage interview via MS Teams or in person. You will be provided with a brief to complete a role related task which will need to be returned by email in advance of your interview. Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry. Cambridge University Press & Assessment is an approved UK employer for the sponsorship of eligible roles and applicants under the Skilled Worker visa route. Please refer to the gov.uk website for guidance to understand your own eligibility based on the role you are applying for. Why join us Joining us is your opportunity to pursue potential. You'll belong to a collaborative team that's exploring new and better ways to serve students, teachers and researchers across the globe - for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration. Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it's safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background. We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities. Documents Job-Description - Principal Developer Team Lead V01.00 .pdf (117.42 KB)
Cambridge University Press & Assessment
Cambridge, Cambridgeshire
Job Title: Principal Developer Team Lead Salary: £51,400 - £68,800 Location: Cambridge/Hybrid Contract: Permanent This Principal Developer Team Lead position offers a pivotal opportunity to shape the technical future of a world-renowned academic organisation. You'll spearhead the migration of enterprise systems to cutting-edge cloud-native AWS architectures, while balancing hands-on technical leadership with people management responsibilities. We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge. About the role We're seeking a hands-on Principal Developer Team Lead to drive the technical transformation of our Exam Technology Organisation as we migrate legacy enterprise applications to modern, cloud-native architectures on AWS. You'll balance technical leadership with people management, leading a team of 4-8 developers while establishing the foundations for our future technology stack. Your initial focus will be on two strategic priorities: Evolving our SRE function - Building the DevOps infrastructure, automation, and tooling that enables Site Reliability Engineering practices across development and operations teams Advancing our AI development practice - Establishing standards, frameworks, and best practices for responsibly integrating AI capabilities into our education platforms. What You'll Do Technical Leadership Lead migration of legacy applications to cloud-native AWS architectures Build DevOps automation to support SRE practices Establish AI/ML development standards and frameworks Set observability, monitoring, and incident response standards Promote best practices in web, event-driven, and cloud-native technologies Provide technical expertise and oversee code reviews People Leadership Manage and mentor a team of 4-8 developers, providing coaching, development plan Identifying training needs in AI/ML and SRE. Support recruitment and foster a culture of continual improvement and wellbeing. Delivery & Collaboration Deliver software in agile squads Collaborate with architects, SREs, product owners, and infrastructure teams Liaise with stakeholders to identify education sector needs Plan and estimate migrations and feature delivery Coordinate with service management, security, and AWS experts About you Essentialexperience Degree or equivalent Proven technical team leadership Skilled in two or more modern programming languages Experience with AWS cloud and infrastructure DevOps skills: automation, CI/CD, infrastructure-as-code Understanding of SRE and observability Experience in web-apps and modern frameworks Strong communicator with technical and non-technical audiences Technical Expertise CI/CD pipelines, automation frameworks, and developer tooling Observability tools, monitoring, logging, and alerting systems Responsible AI practices and governance Event-driven architecture and microservices patterns Software design patterns and scalability best practices Security principles in cloud environments Leadership Qualities Ability to set technical standards and provide thought leadership Experience balancing people management with hands-on contribution Strong mentoring and coaching skills Collaborative approach that builds trust across teams Passion for continuous learning in AI/ML and DevOps Promotes inclusion and continuous improvement You'll be instrumental in our digital transformation, establishing the foundations for reliable, innovative systems that serve millions of learners, teachers, and researchers worldwide. By evolving our SRE function and advancing our AI practice, you'll empower teams to deliver high-performance solutions while responsibly harnessing cutting-edge technologies. If you would like to know more about this opportunity and what will make you successful, please see the full job description attached to the bottom of this vacancy on our careers site. Rewards and benefits We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package , featuring family-friendly and planet-friendly benefits including: 28 days annual leave plus bank holidays Private medical and Permanent Health Insurance Discretionary annual bonus Group personal pension scheme Life assurance up to 4 x annual salary Green travel schemes We are a hybrid working organisation, and we offer a range of flexible working options from day one. We expect most hybrid-working colleagues to spend 40-60% of their time at their dedicated office or location. We will also consider other work arrangements if you wish to work more flexibly or require adjustments due to a disability. Ready to pursue your potential? Apply now. We review applications on an ongoing basis, with a closing date for all applications being 16th April 2026. As part of the application process you can expect: Two questions to select one answer from multiple options. A 15-minute screening call with the Hiring Manager. First stage interview via MS Teams or in person. You will be provided with a brief to complete a role related task which will need to be returned by email in advance of your interview. Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry. Cambridge University Press & Assessment is an approved UK employer for the sponsorship of eligible roles and applicants under the Skilled Worker visa route. Please refer to the gov.uk website for guidance to understand your own eligibility based on the role you are applying for. Why join us Joining us is your opportunity to pursue potential. You'll belong to a collaborative team that's exploring new and better ways to serve students, teachers and researchers across the globe - for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration. Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it's safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background. We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.
Apr 02, 2026
Full time
Job Title: Principal Developer Team Lead Salary: £51,400 - £68,800 Location: Cambridge/Hybrid Contract: Permanent This Principal Developer Team Lead position offers a pivotal opportunity to shape the technical future of a world-renowned academic organisation. You'll spearhead the migration of enterprise systems to cutting-edge cloud-native AWS architectures, while balancing hands-on technical leadership with people management responsibilities. We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge. About the role We're seeking a hands-on Principal Developer Team Lead to drive the technical transformation of our Exam Technology Organisation as we migrate legacy enterprise applications to modern, cloud-native architectures on AWS. You'll balance technical leadership with people management, leading a team of 4-8 developers while establishing the foundations for our future technology stack. Your initial focus will be on two strategic priorities: Evolving our SRE function - Building the DevOps infrastructure, automation, and tooling that enables Site Reliability Engineering practices across development and operations teams Advancing our AI development practice - Establishing standards, frameworks, and best practices for responsibly integrating AI capabilities into our education platforms. What You'll Do Technical Leadership Lead migration of legacy applications to cloud-native AWS architectures Build DevOps automation to support SRE practices Establish AI/ML development standards and frameworks Set observability, monitoring, and incident response standards Promote best practices in web, event-driven, and cloud-native technologies Provide technical expertise and oversee code reviews People Leadership Manage and mentor a team of 4-8 developers, providing coaching, development plan Identifying training needs in AI/ML and SRE. Support recruitment and foster a culture of continual improvement and wellbeing. Delivery & Collaboration Deliver software in agile squads Collaborate with architects, SREs, product owners, and infrastructure teams Liaise with stakeholders to identify education sector needs Plan and estimate migrations and feature delivery Coordinate with service management, security, and AWS experts About you Essentialexperience Degree or equivalent Proven technical team leadership Skilled in two or more modern programming languages Experience with AWS cloud and infrastructure DevOps skills: automation, CI/CD, infrastructure-as-code Understanding of SRE and observability Experience in web-apps and modern frameworks Strong communicator with technical and non-technical audiences Technical Expertise CI/CD pipelines, automation frameworks, and developer tooling Observability tools, monitoring, logging, and alerting systems Responsible AI practices and governance Event-driven architecture and microservices patterns Software design patterns and scalability best practices Security principles in cloud environments Leadership Qualities Ability to set technical standards and provide thought leadership Experience balancing people management with hands-on contribution Strong mentoring and coaching skills Collaborative approach that builds trust across teams Passion for continuous learning in AI/ML and DevOps Promotes inclusion and continuous improvement You'll be instrumental in our digital transformation, establishing the foundations for reliable, innovative systems that serve millions of learners, teachers, and researchers worldwide. By evolving our SRE function and advancing our AI practice, you'll empower teams to deliver high-performance solutions while responsibly harnessing cutting-edge technologies. If you would like to know more about this opportunity and what will make you successful, please see the full job description attached to the bottom of this vacancy on our careers site. Rewards and benefits We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package , featuring family-friendly and planet-friendly benefits including: 28 days annual leave plus bank holidays Private medical and Permanent Health Insurance Discretionary annual bonus Group personal pension scheme Life assurance up to 4 x annual salary Green travel schemes We are a hybrid working organisation, and we offer a range of flexible working options from day one. We expect most hybrid-working colleagues to spend 40-60% of their time at their dedicated office or location. We will also consider other work arrangements if you wish to work more flexibly or require adjustments due to a disability. Ready to pursue your potential? Apply now. We review applications on an ongoing basis, with a closing date for all applications being 16th April 2026. As part of the application process you can expect: Two questions to select one answer from multiple options. A 15-minute screening call with the Hiring Manager. First stage interview via MS Teams or in person. You will be provided with a brief to complete a role related task which will need to be returned by email in advance of your interview. Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry. Cambridge University Press & Assessment is an approved UK employer for the sponsorship of eligible roles and applicants under the Skilled Worker visa route. Please refer to the gov.uk website for guidance to understand your own eligibility based on the role you are applying for. Why join us Joining us is your opportunity to pursue potential. You'll belong to a collaborative team that's exploring new and better ways to serve students, teachers and researchers across the globe - for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration. Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it's safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background. We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.
Ready to fast-track your career in SaaS product management? Cloud Contracts 365 is scaling fast and we re looking for a driven, ambitious Junior Product Owner to join us on our journey to becoming a global leader in legal tech. This isn t just another junior role. This is your chance to work directly with a Product Director, gain hands-on experience across the full product lifecycle, and accelerate your path to Product Manager. Why This Role Stands Out • Cloud Contracts 365 is one of the UK s fastest-growing legal tech platforms: • 140% YoY growth in 2025 • Expanded globally into the US and Netherlands in 2025 • Winner Innovation in Legal Services (British Legal Technology Awards) • Multi-award-winning across AI, cloud, and legal innovation We re building something genuinely disruptive. If you come from a SaaS or product background and are ready to take the next step, with strong project experience, excellent attention to detail, and the ability to translate customer needs into clear direction for developers, we d love to hear from you. - The Role at a Glance: Junior Product Owner Location. UK Remote £30,000 - £35,000 Our Values: • Driven to Be the Best: Demonstrating a commitment to excellence in all tasks. • To Be the Experts: Continuously improving skills and knowledge to become industry leaders. • To Solve Problems in Innovative Ways: Using creativity and ingenuity to overcome challenges. • To Play as a Team: Collaborating effectively with colleagues to achieve shared goals. • To Be Agile: Adapting quickly and efficiently to changes in the market and industry. Awards & Recognition Cloud Contracts 365 has rapidly established itself as a leading innovator in legal tech, earning recognition across both the technology and legal sectors. Winner: UK Business Awards 2024 Information Technology Awards: Best IT Project Management Finalist: UK Business Awards 2024 Best AI Implementation UK Business Awards 2024 Outstanding Cloud Computing Service. Legal Innovation & Technology Awards 2024 Future of Legal Services Innovation Legal Innovation & Technology Awards 2024 AI Innovation Tech Nation Rising Star Award 2024 SME News IT Awards Leadership Recognition Kim Simmonds Best CEO & Founder of the Year (UK) Most Influential Woman in Technology Law 2022 Kent Lawyer of the Year Commercial Law / IT Our Story Cloud Contracts 365 was founded by Kim Simmonds, an award-winning lawyer and entrepreneur, and the driving force behind Law 365, a pioneering law firm specialising in legal services for technology businesses. Built on years of hands-on experience supporting the tech sector, Cloud Contracts 365 was created to solve a clear problem: access to fast, reliable, and affordable legal support. The result is a powerful AI-driven SaaS platform that enables businesses to create, review, and manage commercial contracts efficiently and at scale. Since launch, the platform has gained strong traction, with a growing customer base and industry recognition for its innovative approach to contract lifecycle management. Operating in a fast-paced, high-growth environment, Cloud Contracts 365 is redefining how legal services are delivered bringing consistency, speed, and accessibility to businesses globally. The Opportunity You ll be at the heart of the product engine, bridging the gap between customers and developers, ensuring delivery is sharp, support is exceptional, and the roadmap becomes reality. If you re someone who thrives on ownership, loves solving problems, and wants real exposure to how SaaS products scale globally, this is it. What You ll Be Doing • Sprint Management: Own day-to-day sprint execution and user stories • Roadmap Delivery: Translate product vision into a clear, prioritised backlog • Bug Triage and QA: Assess, prioritise, and resolve issues quickly • First-Line Support: Turn customer queries into great experiences and insights • Customer Success: Support onboarding and gather actionable feedback • Global Growth: Assist with localisation and scaling into international markets What We re Looking For • Driven and proactive, with a self-starter mindset • Tech-savvy, with understanding of SDLC and tools like Azure DevOps • Strong communicator, able to translate between technical and non-technical audiences • Analytical and detail-oriented, particularly around bugs and user behaviour • Ambitious and excited by scaling a product globally Your Background • 1 2 years experience in a SaaS environment (Support, Customer Success, or Junior Product role) • Familiarity with Agile/Scrum methodologies • Strong problem-solving skills and ability to manage multiple priorities • Degree preferred (Business, Computer Science, or related field), but not essential Why Join Cloud Contracts 365? This is not a support or admin role. This is a career-launching opportunity where you will: • Work directly with an experienced Product Director • Gain end-to-end product exposure • Play a key role in scaling a SaaS platform globally • Be part of a high-growth, ambitious environment If you re ready to step up, take ownership, and accelerate your career in product, we would love to hear from you. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Apr 01, 2026
Full time
Ready to fast-track your career in SaaS product management? Cloud Contracts 365 is scaling fast and we re looking for a driven, ambitious Junior Product Owner to join us on our journey to becoming a global leader in legal tech. This isn t just another junior role. This is your chance to work directly with a Product Director, gain hands-on experience across the full product lifecycle, and accelerate your path to Product Manager. Why This Role Stands Out • Cloud Contracts 365 is one of the UK s fastest-growing legal tech platforms: • 140% YoY growth in 2025 • Expanded globally into the US and Netherlands in 2025 • Winner Innovation in Legal Services (British Legal Technology Awards) • Multi-award-winning across AI, cloud, and legal innovation We re building something genuinely disruptive. If you come from a SaaS or product background and are ready to take the next step, with strong project experience, excellent attention to detail, and the ability to translate customer needs into clear direction for developers, we d love to hear from you. - The Role at a Glance: Junior Product Owner Location. UK Remote £30,000 - £35,000 Our Values: • Driven to Be the Best: Demonstrating a commitment to excellence in all tasks. • To Be the Experts: Continuously improving skills and knowledge to become industry leaders. • To Solve Problems in Innovative Ways: Using creativity and ingenuity to overcome challenges. • To Play as a Team: Collaborating effectively with colleagues to achieve shared goals. • To Be Agile: Adapting quickly and efficiently to changes in the market and industry. Awards & Recognition Cloud Contracts 365 has rapidly established itself as a leading innovator in legal tech, earning recognition across both the technology and legal sectors. Winner: UK Business Awards 2024 Information Technology Awards: Best IT Project Management Finalist: UK Business Awards 2024 Best AI Implementation UK Business Awards 2024 Outstanding Cloud Computing Service. Legal Innovation & Technology Awards 2024 Future of Legal Services Innovation Legal Innovation & Technology Awards 2024 AI Innovation Tech Nation Rising Star Award 2024 SME News IT Awards Leadership Recognition Kim Simmonds Best CEO & Founder of the Year (UK) Most Influential Woman in Technology Law 2022 Kent Lawyer of the Year Commercial Law / IT Our Story Cloud Contracts 365 was founded by Kim Simmonds, an award-winning lawyer and entrepreneur, and the driving force behind Law 365, a pioneering law firm specialising in legal services for technology businesses. Built on years of hands-on experience supporting the tech sector, Cloud Contracts 365 was created to solve a clear problem: access to fast, reliable, and affordable legal support. The result is a powerful AI-driven SaaS platform that enables businesses to create, review, and manage commercial contracts efficiently and at scale. Since launch, the platform has gained strong traction, with a growing customer base and industry recognition for its innovative approach to contract lifecycle management. Operating in a fast-paced, high-growth environment, Cloud Contracts 365 is redefining how legal services are delivered bringing consistency, speed, and accessibility to businesses globally. The Opportunity You ll be at the heart of the product engine, bridging the gap between customers and developers, ensuring delivery is sharp, support is exceptional, and the roadmap becomes reality. If you re someone who thrives on ownership, loves solving problems, and wants real exposure to how SaaS products scale globally, this is it. What You ll Be Doing • Sprint Management: Own day-to-day sprint execution and user stories • Roadmap Delivery: Translate product vision into a clear, prioritised backlog • Bug Triage and QA: Assess, prioritise, and resolve issues quickly • First-Line Support: Turn customer queries into great experiences and insights • Customer Success: Support onboarding and gather actionable feedback • Global Growth: Assist with localisation and scaling into international markets What We re Looking For • Driven and proactive, with a self-starter mindset • Tech-savvy, with understanding of SDLC and tools like Azure DevOps • Strong communicator, able to translate between technical and non-technical audiences • Analytical and detail-oriented, particularly around bugs and user behaviour • Ambitious and excited by scaling a product globally Your Background • 1 2 years experience in a SaaS environment (Support, Customer Success, or Junior Product role) • Familiarity with Agile/Scrum methodologies • Strong problem-solving skills and ability to manage multiple priorities • Degree preferred (Business, Computer Science, or related field), but not essential Why Join Cloud Contracts 365? This is not a support or admin role. This is a career-launching opportunity where you will: • Work directly with an experienced Product Director • Gain end-to-end product exposure • Play a key role in scaling a SaaS platform globally • Be part of a high-growth, ambitious environment If you re ready to step up, take ownership, and accelerate your career in product, we would love to hear from you. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
ROLE PURPOSE: As a Jira Developer, you will be responsible for managing and maintaining the GBS ticketing platform to meet the needs of GBS's stakeholders. ROLE and RESPONSIBILITIES: Configure and customise the JSM based on organisational needs. Design, develop, and implement custom Jira solutions. Configure Jira workflows, fields, screens, and permissions. Administer user accounts, roles, and permissions within JSM. Integrate Jira with other tools and systems. Implement and support ITIL-based processes: Incident, Problem, Change, and Service Request Management. Oversee and manage the incident management process within JSM. Implement and optimise service request workflows in JSM. Implement and manage change management processes within JSM. Ensure changes are documented, tested, and implemented with minimal disruption. Maintain an accurate inventory of IT assets using JSM's asset management features. Track the lifecycle of hardware and software assets. Generate and analyse reports to evaluate the performance of the IT service desk. Provide insights and recommendations for continuous improvement. Ensure platform security, stability, and compliance. Provide Jira training and support to end-users and assist with necessary documentation. Sharing of good practice with stakeholders across GBS. ESSENTIAL SKILLS and EXPERIENCE: Demonstrable relevant experience with Jira Service Management. Bachelor's degree in Information Technology, Computer Science, or related field. Proven experience as a Jira Service Management Developer. ITIL Foundation Certification, Atlassian Certified Professional, Jira Service Management Essentials. Familiarity with ITIL (Information Technology Infrastructure Library) principles. Strong technical skills around JIRA API's and related automation. Proficiency in configuring and administering JSM. Knowledge of ITSM best practices and industry standards. Excellent problem-solving skills and attention to detail. Strong written and verbal communication skills. Ability to collaborate with cross-functional teams and departments. Ability to work independently as well as in a team environment. Ability to communicate technical information to non-technical users. DESIRABLE SKILLS and EXPERIENCE: Atlassian Certified Associate, Jira Certified Developer Scripting and automation skills (e.g., JavaScript and PowerShell) Please note: We are unable to offer or support visa sponsorship for this role.
Oct 07, 2025
Full time
ROLE PURPOSE: As a Jira Developer, you will be responsible for managing and maintaining the GBS ticketing platform to meet the needs of GBS's stakeholders. ROLE and RESPONSIBILITIES: Configure and customise the JSM based on organisational needs. Design, develop, and implement custom Jira solutions. Configure Jira workflows, fields, screens, and permissions. Administer user accounts, roles, and permissions within JSM. Integrate Jira with other tools and systems. Implement and support ITIL-based processes: Incident, Problem, Change, and Service Request Management. Oversee and manage the incident management process within JSM. Implement and optimise service request workflows in JSM. Implement and manage change management processes within JSM. Ensure changes are documented, tested, and implemented with minimal disruption. Maintain an accurate inventory of IT assets using JSM's asset management features. Track the lifecycle of hardware and software assets. Generate and analyse reports to evaluate the performance of the IT service desk. Provide insights and recommendations for continuous improvement. Ensure platform security, stability, and compliance. Provide Jira training and support to end-users and assist with necessary documentation. Sharing of good practice with stakeholders across GBS. ESSENTIAL SKILLS and EXPERIENCE: Demonstrable relevant experience with Jira Service Management. Bachelor's degree in Information Technology, Computer Science, or related field. Proven experience as a Jira Service Management Developer. ITIL Foundation Certification, Atlassian Certified Professional, Jira Service Management Essentials. Familiarity with ITIL (Information Technology Infrastructure Library) principles. Strong technical skills around JIRA API's and related automation. Proficiency in configuring and administering JSM. Knowledge of ITSM best practices and industry standards. Excellent problem-solving skills and attention to detail. Strong written and verbal communication skills. Ability to collaborate with cross-functional teams and departments. Ability to work independently as well as in a team environment. Ability to communicate technical information to non-technical users. DESIRABLE SKILLS and EXPERIENCE: Atlassian Certified Associate, Jira Certified Developer Scripting and automation skills (e.g., JavaScript and PowerShell) Please note: We are unable to offer or support visa sponsorship for this role.
ROLE PURPOSE: As a Jira Developer, you will be responsible for managing and maintaining the GBS ticketing platform to meet the needs of GBS's stakeholders. ROLE and RESPONSIBILITIES: Configure and customise the JSM based on organisational needs. Design, develop, and implement custom Jira solutions. Configure Jira workflows, fields, screens, and permissions. Administer user accounts, roles, and permissions within JSM. Integrate Jira with other tools and systems. Implement and support ITIL-based processes: Incident, Problem, Change, and Service Request Management. Oversee and manage the incident management process within JSM. Implement and optimise service request workflows in JSM. Implement and manage change management processes within JSM. Ensure changes are documented, tested, and implemented with minimal disruption. Maintain an accurate inventory of IT assets using JSM's asset management features. Track the lifecycle of hardware and software assets. Generate and analyse reports to evaluate the performance of the IT service desk. Provide insights and recommendations for continuous improvement. Ensure platform security, stability, and compliance. Provide Jira training and support to end-users and assist with necessary documentation. Sharing of good practice with stakeholders across GBS. ESSENTIAL SKILLS and EXPERIENCE: Demonstrable relevant experience with Jira Service Management. Bachelor's degree in Information Technology, Computer Science, or related field. Proven experience as a Jira Service Management Developer. ITIL Foundation Certification, Atlassian Certified Professional, Jira Service Management Essentials. Familiarity with ITIL (Information Technology Infrastructure Library) principles. Strong technical skills around JIRA API's and related automation. Proficiency in configuring and administering JSM. Knowledge of ITSM best practices and industry standards. Excellent problem-solving skills and attention to detail. Strong written and verbal communication skills. Ability to collaborate with cross-functional teams and departments. Ability to work independently as well as in a team environment. Ability to communicate technical information to non-technical users. DESIRABLE SKILLS and EXPERIENCE: Atlassian Certified Associate, Jira Certified Developer Scripting and automation skills (e.g., JavaScript and PowerShell) Please note: We are unable to offer or support visa sponsorship for this role.
Oct 07, 2025
Full time
ROLE PURPOSE: As a Jira Developer, you will be responsible for managing and maintaining the GBS ticketing platform to meet the needs of GBS's stakeholders. ROLE and RESPONSIBILITIES: Configure and customise the JSM based on organisational needs. Design, develop, and implement custom Jira solutions. Configure Jira workflows, fields, screens, and permissions. Administer user accounts, roles, and permissions within JSM. Integrate Jira with other tools and systems. Implement and support ITIL-based processes: Incident, Problem, Change, and Service Request Management. Oversee and manage the incident management process within JSM. Implement and optimise service request workflows in JSM. Implement and manage change management processes within JSM. Ensure changes are documented, tested, and implemented with minimal disruption. Maintain an accurate inventory of IT assets using JSM's asset management features. Track the lifecycle of hardware and software assets. Generate and analyse reports to evaluate the performance of the IT service desk. Provide insights and recommendations for continuous improvement. Ensure platform security, stability, and compliance. Provide Jira training and support to end-users and assist with necessary documentation. Sharing of good practice with stakeholders across GBS. ESSENTIAL SKILLS and EXPERIENCE: Demonstrable relevant experience with Jira Service Management. Bachelor's degree in Information Technology, Computer Science, or related field. Proven experience as a Jira Service Management Developer. ITIL Foundation Certification, Atlassian Certified Professional, Jira Service Management Essentials. Familiarity with ITIL (Information Technology Infrastructure Library) principles. Strong technical skills around JIRA API's and related automation. Proficiency in configuring and administering JSM. Knowledge of ITSM best practices and industry standards. Excellent problem-solving skills and attention to detail. Strong written and verbal communication skills. Ability to collaborate with cross-functional teams and departments. Ability to work independently as well as in a team environment. Ability to communicate technical information to non-technical users. DESIRABLE SKILLS and EXPERIENCE: Atlassian Certified Associate, Jira Certified Developer Scripting and automation skills (e.g., JavaScript and PowerShell) Please note: We are unable to offer or support visa sponsorship for this role.
ROLE PURPOSE: As a Jira Developer, you will be responsible for managing and maintaining the GBS ticketing platform to meet the needs of GBS's stakeholders. ROLE and RESPONSIBILITIES: Configure and customise the JSM based on organisational needs. Design, develop, and implement custom Jira solutions. Configure Jira workflows, fields, screens, and permissions. Administer user accounts, roles, and permissions within JSM. Integrate Jira with other tools and systems. Implement and support ITIL-based processes: Incident, Problem, Change, and Service Request Management. Oversee and manage the incident management process within JSM. Implement and optimise service request workflows in JSM. Implement and manage change management processes within JSM. Ensure changes are documented, tested, and implemented with minimal disruption. Maintain an accurate inventory of IT assets using JSM's asset management features. Track the lifecycle of hardware and software assets. Generate and analyse reports to evaluate the performance of the IT service desk. Provide insights and recommendations for continuous improvement. Ensure platform security, stability, and compliance. Provide Jira training and support to end-users and assist with necessary documentation. Sharing of good practice with stakeholders across GBS. ESSENTIAL SKILLS and EXPERIENCE: Demonstrable relevant experience with Jira Service Management. Bachelor's degree in Information Technology, Computer Science, or related field. Proven experience as a Jira Service Management Developer. ITIL Foundation Certification, Atlassian Certified Professional, Jira Service Management Essentials. Familiarity with ITIL (Information Technology Infrastructure Library) principles. Strong technical skills around JIRA API's and related automation. Proficiency in configuring and administering JSM. Knowledge of ITSM best practices and industry standards. Excellent problem-solving skills and attention to detail. Strong written and verbal communication skills. Ability to collaborate with cross-functional teams and departments. Ability to work independently as well as in a team environment. Ability to communicate technical information to non-technical users. DESIRABLE SKILLS and EXPERIENCE: Atlassian Certified Associate, Jira Certified Developer Scripting and automation skills (e.g., JavaScript and PowerShell) Please note: We are unable to offer or support visa sponsorship for this role.
Oct 07, 2025
Full time
ROLE PURPOSE: As a Jira Developer, you will be responsible for managing and maintaining the GBS ticketing platform to meet the needs of GBS's stakeholders. ROLE and RESPONSIBILITIES: Configure and customise the JSM based on organisational needs. Design, develop, and implement custom Jira solutions. Configure Jira workflows, fields, screens, and permissions. Administer user accounts, roles, and permissions within JSM. Integrate Jira with other tools and systems. Implement and support ITIL-based processes: Incident, Problem, Change, and Service Request Management. Oversee and manage the incident management process within JSM. Implement and optimise service request workflows in JSM. Implement and manage change management processes within JSM. Ensure changes are documented, tested, and implemented with minimal disruption. Maintain an accurate inventory of IT assets using JSM's asset management features. Track the lifecycle of hardware and software assets. Generate and analyse reports to evaluate the performance of the IT service desk. Provide insights and recommendations for continuous improvement. Ensure platform security, stability, and compliance. Provide Jira training and support to end-users and assist with necessary documentation. Sharing of good practice with stakeholders across GBS. ESSENTIAL SKILLS and EXPERIENCE: Demonstrable relevant experience with Jira Service Management. Bachelor's degree in Information Technology, Computer Science, or related field. Proven experience as a Jira Service Management Developer. ITIL Foundation Certification, Atlassian Certified Professional, Jira Service Management Essentials. Familiarity with ITIL (Information Technology Infrastructure Library) principles. Strong technical skills around JIRA API's and related automation. Proficiency in configuring and administering JSM. Knowledge of ITSM best practices and industry standards. Excellent problem-solving skills and attention to detail. Strong written and verbal communication skills. Ability to collaborate with cross-functional teams and departments. Ability to work independently as well as in a team environment. Ability to communicate technical information to non-technical users. DESIRABLE SKILLS and EXPERIENCE: Atlassian Certified Associate, Jira Certified Developer Scripting and automation skills (e.g., JavaScript and PowerShell) Please note: We are unable to offer or support visa sponsorship for this role.
Senior SQL Server Developer - Cambridge - 50k Please note - this role will require you to work from the office near to Cambridge 2-3 days per week. To be eligible for this role you must have the unrestricted right to work in the UK - this organisation is not able to offer sponsorship. Are you a skilled SQL Server Developer looking to take ownership of data solutions in a dynamic environment? This is a fantastic opportunity to design and implement advanced SQL queries, build robust data pipelines, and deliver impactful reporting using Power BI. Key Responsibilities: Develop and optimise complex SQL queries and stored procedures. Design and implement scalable data pipelines and ETL processes using SSIS. Create and maintain insightful reports and dashboards using Power BI or SSRS. Collaborate with cross-functional teams to understand data requirements and deliver solutions that drive business decisions. Required Skills: Strong SQL Server development experience. Proficiency with SSIS for ETL and data integration. Experience with reporting tools such as SSRS or Power BI. What's on Offer: Competitive salary up to 50,000. Hybrid working model - 2-3 days per week on-site in Cambridge. Opportunity to work on meaningful data projects with real business impact. To apply for this role please submit your CV or contact David Airey on (phone number removed) or at (url removed). Tenth Revolution Group are the go-to recruiter for Data & AI roles in the UK offering more opportunities across the country than any other recruitment agency. We're the proud sponsor and supporter of SQLBits, Power Platform World Tour, and the London Fabric User Group. We are the global leaders in Data & AI recruitment.
Oct 07, 2025
Full time
Senior SQL Server Developer - Cambridge - 50k Please note - this role will require you to work from the office near to Cambridge 2-3 days per week. To be eligible for this role you must have the unrestricted right to work in the UK - this organisation is not able to offer sponsorship. Are you a skilled SQL Server Developer looking to take ownership of data solutions in a dynamic environment? This is a fantastic opportunity to design and implement advanced SQL queries, build robust data pipelines, and deliver impactful reporting using Power BI. Key Responsibilities: Develop and optimise complex SQL queries and stored procedures. Design and implement scalable data pipelines and ETL processes using SSIS. Create and maintain insightful reports and dashboards using Power BI or SSRS. Collaborate with cross-functional teams to understand data requirements and deliver solutions that drive business decisions. Required Skills: Strong SQL Server development experience. Proficiency with SSIS for ETL and data integration. Experience with reporting tools such as SSRS or Power BI. What's on Offer: Competitive salary up to 50,000. Hybrid working model - 2-3 days per week on-site in Cambridge. Opportunity to work on meaningful data projects with real business impact. To apply for this role please submit your CV or contact David Airey on (phone number removed) or at (url removed). Tenth Revolution Group are the go-to recruiter for Data & AI roles in the UK offering more opportunities across the country than any other recruitment agency. We're the proud sponsor and supporter of SQLBits, Power Platform World Tour, and the London Fabric User Group. We are the global leaders in Data & AI recruitment.
Join our team as a Ruby Developer helping us to support teachers, champion great teaching and raise the status of the profession by managing our membership platform and working with our Head of Data and Digital to transition to a Salesforce-centred management system. Unfortunately we are unable to consider applicants based outside of the UK at this time. For an audio description of this role and the full application pack, please visit our website. Job Title: Ruby Developer Reports To: Head of Data and Digital Salary: up to £450 per day (inclusive of VAT if applicable) Contract: Part-time, fixed-term until 31st August 2026 (potential of extension, depending on business need) Hours: 7 hours per week Based: Home-based. Our team work from across the country and we are happy to support remote working with the option to come into the London office (WC1) for occasional meetings Start date: November 2025 Deadline and interview: Applications will close on Sunday 19th October 2025. Competency-based interviews will be held on Monday 3rd November but we will be reviewing applications on a rolling basis so we may interview as soon as a suitable candidate is identified. Application: Please apply here by uploading your CV and cover letter. Please use the guidance when writing your cover letter. We encourage you to apply promptly as we will be reviewing applications as they are received and may complete the process earlier than expected if an excellent candidate is identified at an early stage . The Organisation The Chartered College of Teaching is a charity and the professional body for teachers. We are working to empower a knowledgeable and respected teaching profession through membership and accreditation. We are dedicated to bridging the gap between practice and research and equipping teachers from the moment they enter the classroom with the knowledge and confidence to make the best decisions for their pupils. Our activities mainly focus on four key areas: membership teacher CPD and accreditation research, policy and events online and print resources Since opening membership in 2017, we have grown rapidly. In total our work reaches over 40,000 teachers and more than 3 million young people. In 2020 we published reports Education in Times of Crisis around the impact of lockdown; in 2021 we won the Memcom award for Best magazine for a Professional Association or Membership Organisation ; in 2024 we published the working paper Teacher professionalism report . To date over 600 teachers have been celebrated at Graduation ceremonies for our Chartered Teacher Status pathways. We are a growing and multi-skilled team of 30 people, supported by a Board with a significant track record of experience in a range of fields. Our business plan focuses on growing membership and Chartered Status, and providing meaningful professional learning opportunities for the teaching profession. This role will support our transition from our in-house management platform to Salesforce. The Opportunity Our Membership Platform supports the College membership functions to make a difference to the lives of over 3.6 million children taught by our members. It is used to track, manage and support our members to access their benefits. We are recruiting a Ruby Developer within the Service Operations team to manage our membership platform and provide support to users who access it. During the contract you will: Monitor and resolve any issues arising with the platform. Manage and maintain the platform so it remains operational. Work closely with the Head of Data and Digital to successfully transform and move the current data and services to a new platform built on Salesforce. Support membership operations with reporting, payment and refund requests. This would be an ideal opportunity to work on a project to move our data and processes from a Ruby platform to Salesforce which will move the College s processes forward to ensure a strong future. In this role you will: have autonomy for maintaining and managing our existing membership platform; work collaboratively with many of the team across the business, supporting recruitment and retention of our members; and help to grow the professional membership organisation for the teaching profession and be part of the team driving the organisation forward at an exciting time for the future of the College. Platform Management and Maintenance Most of the time, you will be managing the membership platform, fixing any bugs, keeping the server up to date, ensuring stability, and providing reports to various stakeholders within the College. You will also provide support to the membership team with refund requests through GoCardless and Stripe. Data and Process Transition You will spend some of your time working with the Head of Data and Digital to move all relevant membership data and processes over to Salesforce. This will entail preparing data in the correct format and providing support to move automated processes over to the new system. About You You do not need to have expertise in absolutely all areas, let us decide! We are committed to creating a diverse and inclusive environment and encourage you to apply. We re looking for someone that is motivated by our vision. Systems you would be using include Ruby, Heroku, Salesforce, Stripe (including the API) and GoCardless. Skills and experience Essential Proficiency in Ruby and Ruby on Rails, with 3+ years of experience and with a total of 8+ years in professional software development Experience of using Postgres databases Technical expertise in platform hosting, integration and upgrades Solid experience in CSS using SASS Experience of Git development CI Desirable Experience of using Salesforce Experience of Using the Stripe API and GoCardless API Experience of using Heroku to manage servers and deployment As well as technical requirements, we are looking for people who: have a systematic and analytical approach to problem-solving and technical troubleshooting; have the ability to work independently to troubleshoot and resolve problems; can work collaboratively with team members to bring about constructive changes and processes; ability to explain technical issues to non-technical people. Why Us? As an organisation, we care deeply about creating a working environment that supports our people to grow personally and professionally. These are reflected in our organisational values, which outline the distinctive working culture we are looking to create. In particular, these values are reflected in our commitment to: Flexible working: responsive management, flexible hours, hybrid or fully remote working Professional development, including formal and informal training and support Transparency and ownership: we have an open culture that ensures all staff guide our strategic direction Diversity and inclusion at the Chartered College As a growing organisation, we are committed to: Becoming increasingly representative of the sector and geographies that we operate in Providing a positive experience of work as part of an inclusive culture led by our organisational values Maintaining an annual EDI action plan - led by the internal team. What to expect from the recruitment process All applications are anonymised until the point of interview Line Managers trained in recognising bias We implement a standardised interview template and competencies matrix for a fair and transparent process All interviews are conducted via Zoom and the use of camera is optional. If you require any adjustments in order to proceed with an application, including an audio version of this application pack, please make a request as per the application pack. For more information about joining the Chartered College, please watch this short video from Dame Alison Peacock (CEO). Your Personal Data As part of the recruitment process, the Chartered College of Teaching collects and processes personal data relating to job applicants. The organisation is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations. Pre-employment checks All conditional offers of employment are subject to: Two satisfactory references Proof of qualifications Eligibility to work in the UK. We are an employer committed to the safeguarding of children and young people.
Oct 03, 2025
Full time
Join our team as a Ruby Developer helping us to support teachers, champion great teaching and raise the status of the profession by managing our membership platform and working with our Head of Data and Digital to transition to a Salesforce-centred management system. Unfortunately we are unable to consider applicants based outside of the UK at this time. For an audio description of this role and the full application pack, please visit our website. Job Title: Ruby Developer Reports To: Head of Data and Digital Salary: up to £450 per day (inclusive of VAT if applicable) Contract: Part-time, fixed-term until 31st August 2026 (potential of extension, depending on business need) Hours: 7 hours per week Based: Home-based. Our team work from across the country and we are happy to support remote working with the option to come into the London office (WC1) for occasional meetings Start date: November 2025 Deadline and interview: Applications will close on Sunday 19th October 2025. Competency-based interviews will be held on Monday 3rd November but we will be reviewing applications on a rolling basis so we may interview as soon as a suitable candidate is identified. Application: Please apply here by uploading your CV and cover letter. Please use the guidance when writing your cover letter. We encourage you to apply promptly as we will be reviewing applications as they are received and may complete the process earlier than expected if an excellent candidate is identified at an early stage . The Organisation The Chartered College of Teaching is a charity and the professional body for teachers. We are working to empower a knowledgeable and respected teaching profession through membership and accreditation. We are dedicated to bridging the gap between practice and research and equipping teachers from the moment they enter the classroom with the knowledge and confidence to make the best decisions for their pupils. Our activities mainly focus on four key areas: membership teacher CPD and accreditation research, policy and events online and print resources Since opening membership in 2017, we have grown rapidly. In total our work reaches over 40,000 teachers and more than 3 million young people. In 2020 we published reports Education in Times of Crisis around the impact of lockdown; in 2021 we won the Memcom award for Best magazine for a Professional Association or Membership Organisation ; in 2024 we published the working paper Teacher professionalism report . To date over 600 teachers have been celebrated at Graduation ceremonies for our Chartered Teacher Status pathways. We are a growing and multi-skilled team of 30 people, supported by a Board with a significant track record of experience in a range of fields. Our business plan focuses on growing membership and Chartered Status, and providing meaningful professional learning opportunities for the teaching profession. This role will support our transition from our in-house management platform to Salesforce. The Opportunity Our Membership Platform supports the College membership functions to make a difference to the lives of over 3.6 million children taught by our members. It is used to track, manage and support our members to access their benefits. We are recruiting a Ruby Developer within the Service Operations team to manage our membership platform and provide support to users who access it. During the contract you will: Monitor and resolve any issues arising with the platform. Manage and maintain the platform so it remains operational. Work closely with the Head of Data and Digital to successfully transform and move the current data and services to a new platform built on Salesforce. Support membership operations with reporting, payment and refund requests. This would be an ideal opportunity to work on a project to move our data and processes from a Ruby platform to Salesforce which will move the College s processes forward to ensure a strong future. In this role you will: have autonomy for maintaining and managing our existing membership platform; work collaboratively with many of the team across the business, supporting recruitment and retention of our members; and help to grow the professional membership organisation for the teaching profession and be part of the team driving the organisation forward at an exciting time for the future of the College. Platform Management and Maintenance Most of the time, you will be managing the membership platform, fixing any bugs, keeping the server up to date, ensuring stability, and providing reports to various stakeholders within the College. You will also provide support to the membership team with refund requests through GoCardless and Stripe. Data and Process Transition You will spend some of your time working with the Head of Data and Digital to move all relevant membership data and processes over to Salesforce. This will entail preparing data in the correct format and providing support to move automated processes over to the new system. About You You do not need to have expertise in absolutely all areas, let us decide! We are committed to creating a diverse and inclusive environment and encourage you to apply. We re looking for someone that is motivated by our vision. Systems you would be using include Ruby, Heroku, Salesforce, Stripe (including the API) and GoCardless. Skills and experience Essential Proficiency in Ruby and Ruby on Rails, with 3+ years of experience and with a total of 8+ years in professional software development Experience of using Postgres databases Technical expertise in platform hosting, integration and upgrades Solid experience in CSS using SASS Experience of Git development CI Desirable Experience of using Salesforce Experience of Using the Stripe API and GoCardless API Experience of using Heroku to manage servers and deployment As well as technical requirements, we are looking for people who: have a systematic and analytical approach to problem-solving and technical troubleshooting; have the ability to work independently to troubleshoot and resolve problems; can work collaboratively with team members to bring about constructive changes and processes; ability to explain technical issues to non-technical people. Why Us? As an organisation, we care deeply about creating a working environment that supports our people to grow personally and professionally. These are reflected in our organisational values, which outline the distinctive working culture we are looking to create. In particular, these values are reflected in our commitment to: Flexible working: responsive management, flexible hours, hybrid or fully remote working Professional development, including formal and informal training and support Transparency and ownership: we have an open culture that ensures all staff guide our strategic direction Diversity and inclusion at the Chartered College As a growing organisation, we are committed to: Becoming increasingly representative of the sector and geographies that we operate in Providing a positive experience of work as part of an inclusive culture led by our organisational values Maintaining an annual EDI action plan - led by the internal team. What to expect from the recruitment process All applications are anonymised until the point of interview Line Managers trained in recognising bias We implement a standardised interview template and competencies matrix for a fair and transparent process All interviews are conducted via Zoom and the use of camera is optional. If you require any adjustments in order to proceed with an application, including an audio version of this application pack, please make a request as per the application pack. For more information about joining the Chartered College, please watch this short video from Dame Alison Peacock (CEO). Your Personal Data As part of the recruitment process, the Chartered College of Teaching collects and processes personal data relating to job applicants. The organisation is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations. Pre-employment checks All conditional offers of employment are subject to: Two satisfactory references Proof of qualifications Eligibility to work in the UK. We are an employer committed to the safeguarding of children and young people.
Cloud DevOps Support Engineer Salary: £45-55k Hybrid- Cardiff/Bristol Join an industry-leading MSP and cloud consulting business at an exciting phase of growth. This is a fantastic opportunity to work with some of the top AWS and Azure partner talent in the sector, contributing to the management and evolution of high-scale operational environments. As a Cloud DevOps Support Engineer, this position is predominantly operational (80%), with opportunities for rotation into project delivery and solution development to further enhance technical skills and cloud expertise. You'll play a critical part in optimising and supporting our customers' AWS and Azure environments, leveraging your Infrastructure-as-Code (IaC) proficiency, automation skills, and passion for cloud technology. This role suits a coder by nature who enjoys troubleshooting complex technical problems in cloud-native and hybrid settings, ensuring the highest standards of reliability, efficiency, and innovation. The successful candidate will be directly involved in managing our customer cloud platforms for a diverse enterprise client base, acting both as a trusted technical expert and a collaborative team player. You'll work side-by-side within a cross functional squad supporting both day-to-day operational excellence and next-gen cloud adoption initiatives. AWS associate level certification is essential, with a commitment to achieve professional certification needed; AI/ML experience is advantageous but not mandatory. Key technologies you will need to support include Windows, networking, with a blend of cloud native- PaaS expertise across security, serverless and AI/ML. Now is a great time to join and contribute to our operational maturity journey, benefit from best-in-class mentoring, and accelerate your career as we scale to meet ambitious growth targets. What you'll be doing: Operational Cloud Support Providing technical support and troubleshooting of AWS and Azure environments for enterprise customers, including incident management, monitoring, backup, and disaster recovery. Implement and maintain robust monitoring, alerting, and reporting frameworks to ensure SLA adherence and proactive issue detection. Support upgrades, patches, and problem resolution across cloud platforms with an automation-first mindset. Supporting cost optimisation (FinOps) and security posture improvement across client deployments. Automation, IaC, and CI/CD Build, optimise, and manage Infrastructure-as-Code (IaC) templates and automation scripts-primarily using Terraform, CloudFormation, ARM/Azure Bicep, and related tools. Develop, maintain, and enhance CI/CD pipelines and GitOps workflows to accelerate cloud deployments and streamline operational changes. Participate in release management, change configuration, and cloud resource life cycle operations. Project Delivery & Skill Development Rotate into project-based delivery assignments to participate in cloud migration, modernisation, and optimisation engagements, building hands-on expertise and expanding knowledge of new services (including AI/ML/GenAI when relevant). Contribute to knowledge sharing and continually develop skillsets by collaborating with cloud architects, engineers, and product specialists. Collaboration & Continuous Improvement Work closely with service desk, SREs, developers, and security teams to resolve incidents, enhance reliability, and adopt best operational practices. Document technical solutions, create playbooks, and recommend process improvements to drive efficiency and standardisation. Promote a culture of automation, continuous learning, and operational excellence within the cloud team. What you need to succeed: Solid, hands-on experience supporting, configuring, and troubleshooting AWS and/or Azure environments in large-scale or MSP settings. Diligent and client-focussed mentality ensuring customer outcomes are maintained. Expertise in moving Windows Server workloads to AWS Workspaces or Azure AVD/Workspaces is advantageous. Proficiency in Infrastructure-as-Code (Terraform, CloudFormation, or equivalent), with a strong automation and Scripting background (Python, PowerShell, or Bash). Direct experience with cloud platform operations, monitoring, and incident response, including root cause analysis and problem management. Demonstrated ability to manage CI/CD tools, source control (Git), and modern DevOps workflows. Enthusiasm for collaborating with diverse technical teams and mentoring less-experienced team members. Strong communication skills, both written and verbal, for engaging with technical peers, customers, and non-technical stakeholders. AWS Associate certification required; willingness to achieve AWS Professional (DevOps or Solutions Architect). Azure certification or experience highly valued. Experience or demonstrated interest in supporting AI/ML/GenAI operations is a plus but not essential. At Lucid, we celebrate difference and value diverse perspectives, underpinned by our values of Honesty, Integrity, and Pragmatism. We welcome applications from all suitably qualified or experienced candidates, regardless of personal characteristics. If you have a disability or health condition and seek support throughout the recruitment process, please do not hesitate to contact us.
Oct 02, 2025
Full time
Cloud DevOps Support Engineer Salary: £45-55k Hybrid- Cardiff/Bristol Join an industry-leading MSP and cloud consulting business at an exciting phase of growth. This is a fantastic opportunity to work with some of the top AWS and Azure partner talent in the sector, contributing to the management and evolution of high-scale operational environments. As a Cloud DevOps Support Engineer, this position is predominantly operational (80%), with opportunities for rotation into project delivery and solution development to further enhance technical skills and cloud expertise. You'll play a critical part in optimising and supporting our customers' AWS and Azure environments, leveraging your Infrastructure-as-Code (IaC) proficiency, automation skills, and passion for cloud technology. This role suits a coder by nature who enjoys troubleshooting complex technical problems in cloud-native and hybrid settings, ensuring the highest standards of reliability, efficiency, and innovation. The successful candidate will be directly involved in managing our customer cloud platforms for a diverse enterprise client base, acting both as a trusted technical expert and a collaborative team player. You'll work side-by-side within a cross functional squad supporting both day-to-day operational excellence and next-gen cloud adoption initiatives. AWS associate level certification is essential, with a commitment to achieve professional certification needed; AI/ML experience is advantageous but not mandatory. Key technologies you will need to support include Windows, networking, with a blend of cloud native- PaaS expertise across security, serverless and AI/ML. Now is a great time to join and contribute to our operational maturity journey, benefit from best-in-class mentoring, and accelerate your career as we scale to meet ambitious growth targets. What you'll be doing: Operational Cloud Support Providing technical support and troubleshooting of AWS and Azure environments for enterprise customers, including incident management, monitoring, backup, and disaster recovery. Implement and maintain robust monitoring, alerting, and reporting frameworks to ensure SLA adherence and proactive issue detection. Support upgrades, patches, and problem resolution across cloud platforms with an automation-first mindset. Supporting cost optimisation (FinOps) and security posture improvement across client deployments. Automation, IaC, and CI/CD Build, optimise, and manage Infrastructure-as-Code (IaC) templates and automation scripts-primarily using Terraform, CloudFormation, ARM/Azure Bicep, and related tools. Develop, maintain, and enhance CI/CD pipelines and GitOps workflows to accelerate cloud deployments and streamline operational changes. Participate in release management, change configuration, and cloud resource life cycle operations. Project Delivery & Skill Development Rotate into project-based delivery assignments to participate in cloud migration, modernisation, and optimisation engagements, building hands-on expertise and expanding knowledge of new services (including AI/ML/GenAI when relevant). Contribute to knowledge sharing and continually develop skillsets by collaborating with cloud architects, engineers, and product specialists. Collaboration & Continuous Improvement Work closely with service desk, SREs, developers, and security teams to resolve incidents, enhance reliability, and adopt best operational practices. Document technical solutions, create playbooks, and recommend process improvements to drive efficiency and standardisation. Promote a culture of automation, continuous learning, and operational excellence within the cloud team. What you need to succeed: Solid, hands-on experience supporting, configuring, and troubleshooting AWS and/or Azure environments in large-scale or MSP settings. Diligent and client-focussed mentality ensuring customer outcomes are maintained. Expertise in moving Windows Server workloads to AWS Workspaces or Azure AVD/Workspaces is advantageous. Proficiency in Infrastructure-as-Code (Terraform, CloudFormation, or equivalent), with a strong automation and Scripting background (Python, PowerShell, or Bash). Direct experience with cloud platform operations, monitoring, and incident response, including root cause analysis and problem management. Demonstrated ability to manage CI/CD tools, source control (Git), and modern DevOps workflows. Enthusiasm for collaborating with diverse technical teams and mentoring less-experienced team members. Strong communication skills, both written and verbal, for engaging with technical peers, customers, and non-technical stakeholders. AWS Associate certification required; willingness to achieve AWS Professional (DevOps or Solutions Architect). Azure certification or experience highly valued. Experience or demonstrated interest in supporting AI/ML/GenAI operations is a plus but not essential. At Lucid, we celebrate difference and value diverse perspectives, underpinned by our values of Honesty, Integrity, and Pragmatism. We welcome applications from all suitably qualified or experienced candidates, regardless of personal characteristics. If you have a disability or health condition and seek support throughout the recruitment process, please do not hesitate to contact us.
