Our client has an exciting opportunity for a Business Development Manager to join the team. Location: Surrey Salary: £50,000 - £60,000 + Uncapped commission Job Type/Hours: Full time Permanent About The Company: Our client is a leading power generation and engineering service provider, specialising in renewable solar energy. Operating UK wide, our client has aimed to empower sustainable living through the installation of PV solar panels and insulation in both residential and commercial units. They stand at the cutting edge of renewable solar energy, with the aim to bring sustainable energy to homes and business across the UK. Business Development Manager The Role: They are looking for an experienced Business Development Manager to spearhead their further investment into the private commercial sector. You will have control of you own sales strategy, with the aim in expanding their current commercial portfolio and forging long standing, fruitful partnerships throughout the sector. They are looking for and someone with prior experience selling renewable energy into the commercial sector with an extensive understanding of the sector and its trends. Business Development Manager Key Responsibilities: - Drive growth by identifying and securing new business opportunities in solar energy projects, including photovoltaic (PV) plants, balance-of-system components, and associated infrastructure upgrades - Develop and sustain strong relationships with utilities, EPC contractors, developers, and industrial clients, including renewable and clean energy operators - Lead the preparation of tenders, proposals, and contracts to successfully win new solar energy projects - Ensure the safe, timely, and efficient delivery of construction, commissioning, maintenance, and upgrade works on solar farms, inverters, electrical systems, and ancillary plant - Take ownership of budgets, schedules, manpower planning, and subcontractor management, ensuring full compliance with HSE and quality standards - Introduce and maintain systems to track project performance, costs, and client satisfaction, driving continuous improvement - Mentor and guide multidisciplinary teams, aligning operational performance with long-term solar energy business strategy - Represent the company at renewable energy forums, technical conferences, and key client meet Business Development Manager You: -Proven success in B2B or B2C sales, ideally within the solar PV, battery storage, or wider renewable energy sector -Prior experience working directly with solar technologies preferred, though strong backgrounds in other renewable energy solutions will also be considered - Solid understanding of current trends, innovations, and market drivers within the solar and renewable energy industry - An existing network of contacts across the solar sector is highly advantageous - Demonstrated ability to drive business development while successfully delivering complex solar energy projects to a high standard - In-depth knowledge of HSE regulations, compliance frameworks, and quality management practices relevant to renewable energy installations - Strong customer focus with a commitment to efficiency, reliability, and long-term client value - Skilled at managing multiple solar and renewable energy projects simultaneously, balancing technical, commercial, and operational requirements Business Development Manager Benefits: - £50,000 -£60,000 Salary - Uncapped commission scheme - 23 days holiday + bank holidays - Option to buy more holidays - Flexible working - EC car or company car scheme - Personal development budget - Discounted gym membership - Strong maternity/paternity benefits To submit your CV for this exciting Business Development Manager opportunity, please click Apply now!
Oct 16, 2025
Full time
Our client has an exciting opportunity for a Business Development Manager to join the team. Location: Surrey Salary: £50,000 - £60,000 + Uncapped commission Job Type/Hours: Full time Permanent About The Company: Our client is a leading power generation and engineering service provider, specialising in renewable solar energy. Operating UK wide, our client has aimed to empower sustainable living through the installation of PV solar panels and insulation in both residential and commercial units. They stand at the cutting edge of renewable solar energy, with the aim to bring sustainable energy to homes and business across the UK. Business Development Manager The Role: They are looking for an experienced Business Development Manager to spearhead their further investment into the private commercial sector. You will have control of you own sales strategy, with the aim in expanding their current commercial portfolio and forging long standing, fruitful partnerships throughout the sector. They are looking for and someone with prior experience selling renewable energy into the commercial sector with an extensive understanding of the sector and its trends. Business Development Manager Key Responsibilities: - Drive growth by identifying and securing new business opportunities in solar energy projects, including photovoltaic (PV) plants, balance-of-system components, and associated infrastructure upgrades - Develop and sustain strong relationships with utilities, EPC contractors, developers, and industrial clients, including renewable and clean energy operators - Lead the preparation of tenders, proposals, and contracts to successfully win new solar energy projects - Ensure the safe, timely, and efficient delivery of construction, commissioning, maintenance, and upgrade works on solar farms, inverters, electrical systems, and ancillary plant - Take ownership of budgets, schedules, manpower planning, and subcontractor management, ensuring full compliance with HSE and quality standards - Introduce and maintain systems to track project performance, costs, and client satisfaction, driving continuous improvement - Mentor and guide multidisciplinary teams, aligning operational performance with long-term solar energy business strategy - Represent the company at renewable energy forums, technical conferences, and key client meet Business Development Manager You: -Proven success in B2B or B2C sales, ideally within the solar PV, battery storage, or wider renewable energy sector -Prior experience working directly with solar technologies preferred, though strong backgrounds in other renewable energy solutions will also be considered - Solid understanding of current trends, innovations, and market drivers within the solar and renewable energy industry - An existing network of contacts across the solar sector is highly advantageous - Demonstrated ability to drive business development while successfully delivering complex solar energy projects to a high standard - In-depth knowledge of HSE regulations, compliance frameworks, and quality management practices relevant to renewable energy installations - Strong customer focus with a commitment to efficiency, reliability, and long-term client value - Skilled at managing multiple solar and renewable energy projects simultaneously, balancing technical, commercial, and operational requirements Business Development Manager Benefits: - £50,000 -£60,000 Salary - Uncapped commission scheme - 23 days holiday + bank holidays - Option to buy more holidays - Flexible working - EC car or company car scheme - Personal development budget - Discounted gym membership - Strong maternity/paternity benefits To submit your CV for this exciting Business Development Manager opportunity, please click Apply now!
Over Head Line Design Engineer Stowmarket or Scotland - (Hybrid) Permanent Competitive Salary + Car Allowance + Flexible Benefits Summary Freedom are currently seeking a OHL Design Engineer to join the electrical services design team based in London and work on an array of complex and challenging engineering projects, helping to deliver the country's Net Zero targets. Our projects span the complete energy system from generation, transmission, distribution and storage to load-end consumers in manufacturing, processing, data and recycling. The successful candidate will work with the team lead and be responsible for the design and delivery of overhead line (OHL) new build and refurbishment projects, providing technical expertise and guidance to the team. Some of the key deliverables in this role will include: Undertake the design and development of OHL projects, ensuring compliance with technical and safety standards, and client requirements. Develop technical solutions and provide guidance on all aspects of OHL design, including conductor sizing, insulator selection, lightning protection, structure and foundation design and analysis. Review and approve technical documents, such as specifications, drawings, and calculations, ensuring accuracy and compliance with industry standards. Liaise with clients, contractors, and other stakeholders to ensure projects are delivered on time and to the required quality standards. Provide technical support and guidance to the wider team, including tendering, mentoring, and training junior engineers Operate within the quality assurance manual of Freedom/NGB group or an established project management methodology which ensures the maintenance of equivalent standards. Attend site visits, inspections, and meetings as required. What we're looking for : Engineers that join our team will need to have diverse skill sets to bring technical, ethical, social and management competence to every job that we work on, for all of our professional clients and key stakeholders. Strong budgetary and project management skills are required at this level, accompanied by good commercial knowledge of design and construction contract forms such as NEC, and experience of working withing the contract conditions. The business proactively encourages chartership in engineering, and senior engineers are expected to be chartered or close to achieving chartership. You must have Qualifications and experience in: Degree in Electrical Engineering or related field. Experience in OHL design, including experience in the power transmission and distribution industry. Strong technical knowledge and understanding of OHL design principles and standards governing OHL design in the UK. A good level of technical experience in the production of designs, calculations, reports & drawings associated with new build and refurbishment OHL projects from 11kV - 400kV Experience in using design software such as PLS-CADD, PLS-POLE, and PLS-TOWER. Excellent communication skills, with the ability to communicate technical information to non-technical stakeholders. Ability to manage multiple projects and priorities, delivering to deadlines and budgets. Have a good understanding of CDM 2015 and the Electricity Safety, Quality and Continuity Regulations Sufficient knowledge of AutoCAD 3D to fulfil role. Knowledge of MicroStation CAD software (Desirable). CSCS Card Holder (Desirable) Full UK driving license. Benefits: We are always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Competitive salary Car or Car allowance 25 days holiday plus Bank Holidays Pension with a leading provider and employer contribution Sick Pay Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes Personal development programme. Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Oct 16, 2025
Full time
Over Head Line Design Engineer Stowmarket or Scotland - (Hybrid) Permanent Competitive Salary + Car Allowance + Flexible Benefits Summary Freedom are currently seeking a OHL Design Engineer to join the electrical services design team based in London and work on an array of complex and challenging engineering projects, helping to deliver the country's Net Zero targets. Our projects span the complete energy system from generation, transmission, distribution and storage to load-end consumers in manufacturing, processing, data and recycling. The successful candidate will work with the team lead and be responsible for the design and delivery of overhead line (OHL) new build and refurbishment projects, providing technical expertise and guidance to the team. Some of the key deliverables in this role will include: Undertake the design and development of OHL projects, ensuring compliance with technical and safety standards, and client requirements. Develop technical solutions and provide guidance on all aspects of OHL design, including conductor sizing, insulator selection, lightning protection, structure and foundation design and analysis. Review and approve technical documents, such as specifications, drawings, and calculations, ensuring accuracy and compliance with industry standards. Liaise with clients, contractors, and other stakeholders to ensure projects are delivered on time and to the required quality standards. Provide technical support and guidance to the wider team, including tendering, mentoring, and training junior engineers Operate within the quality assurance manual of Freedom/NGB group or an established project management methodology which ensures the maintenance of equivalent standards. Attend site visits, inspections, and meetings as required. What we're looking for : Engineers that join our team will need to have diverse skill sets to bring technical, ethical, social and management competence to every job that we work on, for all of our professional clients and key stakeholders. Strong budgetary and project management skills are required at this level, accompanied by good commercial knowledge of design and construction contract forms such as NEC, and experience of working withing the contract conditions. The business proactively encourages chartership in engineering, and senior engineers are expected to be chartered or close to achieving chartership. You must have Qualifications and experience in: Degree in Electrical Engineering or related field. Experience in OHL design, including experience in the power transmission and distribution industry. Strong technical knowledge and understanding of OHL design principles and standards governing OHL design in the UK. A good level of technical experience in the production of designs, calculations, reports & drawings associated with new build and refurbishment OHL projects from 11kV - 400kV Experience in using design software such as PLS-CADD, PLS-POLE, and PLS-TOWER. Excellent communication skills, with the ability to communicate technical information to non-technical stakeholders. Ability to manage multiple projects and priorities, delivering to deadlines and budgets. Have a good understanding of CDM 2015 and the Electricity Safety, Quality and Continuity Regulations Sufficient knowledge of AutoCAD 3D to fulfil role. Knowledge of MicroStation CAD software (Desirable). CSCS Card Holder (Desirable) Full UK driving license. Benefits: We are always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Competitive salary Car or Car allowance 25 days holiday plus Bank Holidays Pension with a leading provider and employer contribution Sick Pay Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes Personal development programme. Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Over Head Line Design Engineer Stowmarket or Scotland - (Hybrid) Permanent Competitive Salary + Car Allowance + Flexible Benefits Summary Freedom are currently seeking a OHL Design Engineer to join the electrical services design team based in London and work on an array of complex and challenging engineering projects, helping to deliver the country's Net Zero targets. Our projects span the complete energy system from generation, transmission, distribution and storage to load-end consumers in manufacturing, processing, data and recycling. The successful candidate will work with the team lead and be responsible for the design and delivery of overhead line (OHL) new build and refurbishment projects, providing technical expertise and guidance to the team. Some of the key deliverables in this role will include: Undertake the design and development of OHL projects, ensuring compliance with technical and safety standards, and client requirements. Develop technical solutions and provide guidance on all aspects of OHL design, including conductor sizing, insulator selection, lightning protection, structure and foundation design and analysis. Review and approve technical documents, such as specifications, drawings, and calculations, ensuring accuracy and compliance with industry standards. Liaise with clients, contractors, and other stakeholders to ensure projects are delivered on time and to the required quality standards. Provide technical support and guidance to the wider team, including tendering, mentoring, and training junior engineers Operate within the quality assurance manual of Freedom/NGB group or an established project management methodology which ensures the maintenance of equivalent standards. Attend site visits, inspections, and meetings as required. What we're looking for : Engineers that join our team will need to have diverse skill sets to bring technical, ethical, social and management competence to every job that we work on, for all of our professional clients and key stakeholders. Strong budgetary and project management skills are required at this level, accompanied by good commercial knowledge of design and construction contract forms such as NEC, and experience of working withing the contract conditions. The business proactively encourages chartership in engineering, and senior engineers are expected to be chartered or close to achieving chartership. You must have Qualifications and experience in: Degree in Electrical Engineering or related field. Experience in OHL design, including experience in the power transmission and distribution industry. Strong technical knowledge and understanding of OHL design principles and standards governing OHL design in the UK. A good level of technical experience in the production of designs, calculations, reports & drawings associated with new build and refurbishment OHL projects from 11kV - 400kV Experience in using design software such as PLS-CADD, PLS-POLE, and PLS-TOWER. Excellent communication skills, with the ability to communicate technical information to non-technical stakeholders. Ability to manage multiple projects and priorities, delivering to deadlines and budgets. Have a good understanding of CDM 2015 and the Electricity Safety, Quality and Continuity Regulations Sufficient knowledge of AutoCAD 3D to fulfil role. Knowledge of MicroStation CAD software (Desirable). CSCS Card Holder (Desirable) Full UK driving license. Benefits: We are always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Competitive salary Car or Car allowance 25 days holiday plus Bank Holidays Pension with a leading provider and employer contribution Sick Pay Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes Personal development programme. Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Oct 16, 2025
Full time
Over Head Line Design Engineer Stowmarket or Scotland - (Hybrid) Permanent Competitive Salary + Car Allowance + Flexible Benefits Summary Freedom are currently seeking a OHL Design Engineer to join the electrical services design team based in London and work on an array of complex and challenging engineering projects, helping to deliver the country's Net Zero targets. Our projects span the complete energy system from generation, transmission, distribution and storage to load-end consumers in manufacturing, processing, data and recycling. The successful candidate will work with the team lead and be responsible for the design and delivery of overhead line (OHL) new build and refurbishment projects, providing technical expertise and guidance to the team. Some of the key deliverables in this role will include: Undertake the design and development of OHL projects, ensuring compliance with technical and safety standards, and client requirements. Develop technical solutions and provide guidance on all aspects of OHL design, including conductor sizing, insulator selection, lightning protection, structure and foundation design and analysis. Review and approve technical documents, such as specifications, drawings, and calculations, ensuring accuracy and compliance with industry standards. Liaise with clients, contractors, and other stakeholders to ensure projects are delivered on time and to the required quality standards. Provide technical support and guidance to the wider team, including tendering, mentoring, and training junior engineers Operate within the quality assurance manual of Freedom/NGB group or an established project management methodology which ensures the maintenance of equivalent standards. Attend site visits, inspections, and meetings as required. What we're looking for : Engineers that join our team will need to have diverse skill sets to bring technical, ethical, social and management competence to every job that we work on, for all of our professional clients and key stakeholders. Strong budgetary and project management skills are required at this level, accompanied by good commercial knowledge of design and construction contract forms such as NEC, and experience of working withing the contract conditions. The business proactively encourages chartership in engineering, and senior engineers are expected to be chartered or close to achieving chartership. You must have Qualifications and experience in: Degree in Electrical Engineering or related field. Experience in OHL design, including experience in the power transmission and distribution industry. Strong technical knowledge and understanding of OHL design principles and standards governing OHL design in the UK. A good level of technical experience in the production of designs, calculations, reports & drawings associated with new build and refurbishment OHL projects from 11kV - 400kV Experience in using design software such as PLS-CADD, PLS-POLE, and PLS-TOWER. Excellent communication skills, with the ability to communicate technical information to non-technical stakeholders. Ability to manage multiple projects and priorities, delivering to deadlines and budgets. Have a good understanding of CDM 2015 and the Electricity Safety, Quality and Continuity Regulations Sufficient knowledge of AutoCAD 3D to fulfil role. Knowledge of MicroStation CAD software (Desirable). CSCS Card Holder (Desirable) Full UK driving license. Benefits: We are always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Competitive salary Car or Car allowance 25 days holiday plus Bank Holidays Pension with a leading provider and employer contribution Sick Pay Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes Personal development programme. Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Are you ready to lead supply chain excellence across a fast-paced, high-growth FMCG? The Operations Manager is looking to attract into his team a results-driven Supply Chain Manager to own demand, supply, and inventory planning - ensuring world-class service to customers while driving operational efficiency, margin protection, and strategic growth. As Supply Chain Manager, responsibilities will be to: - Key Responsibilities: Lead regional Integrated Business Planning (IBP) and supply planning processes, including supply gap analysis, mitigation, and escalation. Manage supply-demand alignment, including coordination with outsourced manufacturing. Optimise finished goods inventory to meet customer service levels, regardless of production source. Collaborate with logistics to align storage capacity and identify productivity opportunities. Translate commercial demand forecasts into accurate, cost-effective supply plans. Work with production units to optimise schedules, ensuring raw materials and components availability. Ensure plants accurately represent capacity and improvement plans in monthly IBP updates. Ensure timely and accurate stock monitoring (WIP and materials), aiming for 98% stock accuracy. The successful candidate will: - Have gained their supply chain experience leading in FMCG supply chain. Have strong ERP, forecasting, and planning process expertise. Be skilled in driving cross-functional transformation and coaching teams. Have a strategic, analytical mindset with hands-on execution. Be confident in performance management, CI, and stakeholder engagement. On offer: - A salary to 70,000 Car/Car allowance Bonus Pension 25 days holiday plus bank holidays Private Health Care Free parking This is a critical leadership role with a direct impact on customer service, cost, and regional growth. If you're a bold, agile supply chain leader ready to make a mark - I want to hear from you. To apply for this superb opportunity, please follow the link to send your CV to Emma Brighouse at Morgan Ryder Associates. At Morgan Ryder we can provide you with a full range of employment opportunities from short term and fixed term temporary vacancies to permanent positions. We recruit for companies that operate in the following industries: Defence Equipment, Food and Drink Manufacturers, FMCG, Packaging, Engineering, Automotive, Aerospace, Warehousing, Logistics, Waste Management, Petro Chemical, Pharmaceutical, Power & Renewable Energy. Our commitment: Equal opportunities are important to us. We believe that diversity and inclusion at Morgan Ryder Associates are critical to our success as DE&I positive company, so we want to recruit, develop, and keep the best talent. We encourage applications from everyone, regardless of background, gender identity, sexual orientation, disability status, ethnicity, belief, age, family or parental status, and any other characteristic. Please note that calls to and from the offices of Morgan Ryder Associates Ltd. may be monitored or recorded. This is to ensure compliance with regulatory procedures, record business transactions and for training purposes.
Oct 16, 2025
Full time
Are you ready to lead supply chain excellence across a fast-paced, high-growth FMCG? The Operations Manager is looking to attract into his team a results-driven Supply Chain Manager to own demand, supply, and inventory planning - ensuring world-class service to customers while driving operational efficiency, margin protection, and strategic growth. As Supply Chain Manager, responsibilities will be to: - Key Responsibilities: Lead regional Integrated Business Planning (IBP) and supply planning processes, including supply gap analysis, mitigation, and escalation. Manage supply-demand alignment, including coordination with outsourced manufacturing. Optimise finished goods inventory to meet customer service levels, regardless of production source. Collaborate with logistics to align storage capacity and identify productivity opportunities. Translate commercial demand forecasts into accurate, cost-effective supply plans. Work with production units to optimise schedules, ensuring raw materials and components availability. Ensure plants accurately represent capacity and improvement plans in monthly IBP updates. Ensure timely and accurate stock monitoring (WIP and materials), aiming for 98% stock accuracy. The successful candidate will: - Have gained their supply chain experience leading in FMCG supply chain. Have strong ERP, forecasting, and planning process expertise. Be skilled in driving cross-functional transformation and coaching teams. Have a strategic, analytical mindset with hands-on execution. Be confident in performance management, CI, and stakeholder engagement. On offer: - A salary to 70,000 Car/Car allowance Bonus Pension 25 days holiday plus bank holidays Private Health Care Free parking This is a critical leadership role with a direct impact on customer service, cost, and regional growth. If you're a bold, agile supply chain leader ready to make a mark - I want to hear from you. To apply for this superb opportunity, please follow the link to send your CV to Emma Brighouse at Morgan Ryder Associates. At Morgan Ryder we can provide you with a full range of employment opportunities from short term and fixed term temporary vacancies to permanent positions. We recruit for companies that operate in the following industries: Defence Equipment, Food and Drink Manufacturers, FMCG, Packaging, Engineering, Automotive, Aerospace, Warehousing, Logistics, Waste Management, Petro Chemical, Pharmaceutical, Power & Renewable Energy. Our commitment: Equal opportunities are important to us. We believe that diversity and inclusion at Morgan Ryder Associates are critical to our success as DE&I positive company, so we want to recruit, develop, and keep the best talent. We encourage applications from everyone, regardless of background, gender identity, sexual orientation, disability status, ethnicity, belief, age, family or parental status, and any other characteristic. Please note that calls to and from the offices of Morgan Ryder Associates Ltd. may be monitored or recorded. This is to ensure compliance with regulatory procedures, record business transactions and for training purposes.
Materials Coordinator/Materials Controller Bridgwater Permanent - Full time - Nightshift Competitive Salary & Flexible benefits package with generous uplifts for working nights Summary NG Bailey are proud to be involved in the Hinkley Point C project based in Bridgwater , Somerset . This is the first in a new generation of nuclear power stations in Britain providing zero-carbon electricity for around six million homes. NG Bailey , the UK's leading independent engineering and services business, are a part of the MEH Alliance , a joint venture to deliver the mechanical, electrical and HVAC installation for the project. As part of recent growth on this project, we are looking for Materials Coordinators to support the Material to Site Function by driving and aiding the material reparation and configuration of all outbound material to site, based on the installation plan. This is a full-time permanent position that will be based at logistics sites around Bridgwater, parking will be available onsite. These roles are being recruited to cover a Nightshift. Some of the key deliverables in this role will include: Attend coordination meetings that cover and include procurement/ expediting and warehouse inventory for all MEH Material.? Coordination and communication of materials between material package managers, warehouse teams and construction teams.? Accumulate data from a 16 week lookahead to support the scheduling of deliveries and installation material per the specified material category and / or construction area. Assist with cataloguing identification, Issuing of material and data input to the asset management system. Collaborating with other departments within the organisation, such as planning, Engineering, Logistics, and the Site Wide Teams, to ensure smooth operations and efficient movement, storage, care, and integration of construction materials. Feedback and report to the Materials preparation and Configuration Manager on any potential improvements on process, HS&E and the reporting structure where shortfalls may lie.? Generate and complete forms on the maintenance and disposal of plant, material, and equipment to feedback to management.? Ensure all relevant documentation, records, and reports are organised and readily accessible for audits, inspections, or reference purposes.? What we're looking for: Prior experience of construction procurement or warehouse asset management.? A good understanding of the various material disciplines within the construction industry, standards and expected material handling and storage requirements would be advantageous. Proven track record of material /asset management and general understanding of a quality driven process to ensure lifetime quality records are recorded and maintained throughout out the 'end to end' process.? Strong IT skills with a focus on accurate data input into Asset/Inventory/Maintenance type systems. Previous experience producing and managing reports and documentation to ensure compliance for audits and inspections. Please note this role does not offer any travel or subsistence allowances and so applicants must be based in the local area to be considered. Benefits We are able to offer a competitive salary with generous uplift and allowances for working away from home where required. 25 days holiday per annum, plus bank holidays Pension with leading provider and up to 8% employer contribution Private healthcare Discounts Personal development programme Flexible Benefits Please apply with an up to date CV, detailing your salary/package expectations. Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. NG Bailey on the Hinkley Point C Project: We are working across both Hinkley Point C units to deliver the infrastructure that will power the station and its operations, creating 1,000 jobs including many specialist engineers. Works include the design and installation of circa 76,000 cables totalling over 3,000km in length; over 180km of cable containment support systems; fire and environmental sealing; design and installation of earthing systems, and specialist packages associated with data acquisition and plant control. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Oct 16, 2025
Full time
Materials Coordinator/Materials Controller Bridgwater Permanent - Full time - Nightshift Competitive Salary & Flexible benefits package with generous uplifts for working nights Summary NG Bailey are proud to be involved in the Hinkley Point C project based in Bridgwater , Somerset . This is the first in a new generation of nuclear power stations in Britain providing zero-carbon electricity for around six million homes. NG Bailey , the UK's leading independent engineering and services business, are a part of the MEH Alliance , a joint venture to deliver the mechanical, electrical and HVAC installation for the project. As part of recent growth on this project, we are looking for Materials Coordinators to support the Material to Site Function by driving and aiding the material reparation and configuration of all outbound material to site, based on the installation plan. This is a full-time permanent position that will be based at logistics sites around Bridgwater, parking will be available onsite. These roles are being recruited to cover a Nightshift. Some of the key deliverables in this role will include: Attend coordination meetings that cover and include procurement/ expediting and warehouse inventory for all MEH Material.? Coordination and communication of materials between material package managers, warehouse teams and construction teams.? Accumulate data from a 16 week lookahead to support the scheduling of deliveries and installation material per the specified material category and / or construction area. Assist with cataloguing identification, Issuing of material and data input to the asset management system. Collaborating with other departments within the organisation, such as planning, Engineering, Logistics, and the Site Wide Teams, to ensure smooth operations and efficient movement, storage, care, and integration of construction materials. Feedback and report to the Materials preparation and Configuration Manager on any potential improvements on process, HS&E and the reporting structure where shortfalls may lie.? Generate and complete forms on the maintenance and disposal of plant, material, and equipment to feedback to management.? Ensure all relevant documentation, records, and reports are organised and readily accessible for audits, inspections, or reference purposes.? What we're looking for: Prior experience of construction procurement or warehouse asset management.? A good understanding of the various material disciplines within the construction industry, standards and expected material handling and storage requirements would be advantageous. Proven track record of material /asset management and general understanding of a quality driven process to ensure lifetime quality records are recorded and maintained throughout out the 'end to end' process.? Strong IT skills with a focus on accurate data input into Asset/Inventory/Maintenance type systems. Previous experience producing and managing reports and documentation to ensure compliance for audits and inspections. Please note this role does not offer any travel or subsistence allowances and so applicants must be based in the local area to be considered. Benefits We are able to offer a competitive salary with generous uplift and allowances for working away from home where required. 25 days holiday per annum, plus bank holidays Pension with leading provider and up to 8% employer contribution Private healthcare Discounts Personal development programme Flexible Benefits Please apply with an up to date CV, detailing your salary/package expectations. Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. NG Bailey on the Hinkley Point C Project: We are working across both Hinkley Point C units to deliver the infrastructure that will power the station and its operations, creating 1,000 jobs including many specialist engineers. Works include the design and installation of circa 76,000 cables totalling over 3,000km in length; over 180km of cable containment support systems; fire and environmental sealing; design and installation of earthing systems, and specialist packages associated with data acquisition and plant control. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Databricks Engineer (SC Cleared) London (Hybrid) 6 Month Contract £(Apply online only)/day (Inside IR35) Databricks Engineer needed with active SC Security Clearance for 6 Month Contract based in Central London (Hybrid). Developing a cutting-edge Azure Databricks platform for economic data modelling, analysis, and forecasting. Start asap ideally in October 2025. Hybrid Working - 2 days/week remote (WFH), and 3 days/week working on-site from the Central London office. A chance to work with a leading global IT and Digital transformation business specialising in Government projects: In-depth Data Engineering + strong hands-on Azure Databricks expertise. Azure Data Services, Azure Data Factory, Azure Blob Storage + Azure SQL Database. Designing, developing, building + optimising data pipelines, implementing data transformations, ensuring data quality and reliability. Deep Data Warehousing knowledge including data modelling techniques + data integration patterns. Experience of working with complex data pipelines, large data sets, data pipeline optimization + data architecture design. Implementing complex data transformations using Spark, PySpark or Scala + working with SQL / MySQL databases. Experience with data quality, data governance processes, Git version control + Agile development environments. Azure Data Engineer certification preferred -eg- Azure Data Engineer Associate. Advantageous skills: Azure Event Hubs, Kafka, data visualisation tools, Power BI, Tableau, Azure DevOps, Docker, Kubernetes, Jenkins.
Oct 15, 2025
Contractor
Databricks Engineer (SC Cleared) London (Hybrid) 6 Month Contract £(Apply online only)/day (Inside IR35) Databricks Engineer needed with active SC Security Clearance for 6 Month Contract based in Central London (Hybrid). Developing a cutting-edge Azure Databricks platform for economic data modelling, analysis, and forecasting. Start asap ideally in October 2025. Hybrid Working - 2 days/week remote (WFH), and 3 days/week working on-site from the Central London office. A chance to work with a leading global IT and Digital transformation business specialising in Government projects: In-depth Data Engineering + strong hands-on Azure Databricks expertise. Azure Data Services, Azure Data Factory, Azure Blob Storage + Azure SQL Database. Designing, developing, building + optimising data pipelines, implementing data transformations, ensuring data quality and reliability. Deep Data Warehousing knowledge including data modelling techniques + data integration patterns. Experience of working with complex data pipelines, large data sets, data pipeline optimization + data architecture design. Implementing complex data transformations using Spark, PySpark or Scala + working with SQL / MySQL databases. Experience with data quality, data governance processes, Git version control + Agile development environments. Azure Data Engineer certification preferred -eg- Azure Data Engineer Associate. Advantageous skills: Azure Event Hubs, Kafka, data visualisation tools, Power BI, Tableau, Azure DevOps, Docker, Kubernetes, Jenkins.
We are a Global Recruitment specialist that provides support to the clients across EMEA, APAC, US and Canada. Role Title: Infrastructure Analyst - Storage Location: Coventry House, Harry Weston Road, Binley, Coventry, West Midlands CV3 2TQ | Hybrid - 40% Office, 60% Remote Duration: 31/03/2026 Rate: 316 pounds/day on umbrella Role Description: The Infrastructure Analyst - Storage will join an already established Platform team within client, providing a level of technical knowledge to undertake the troubleshooting and resolution to production incidents or problems independently escalating to Senior Engineers if required. Completes tasks to agreed levels of quality, within stated timescales with minimal supervision. Looks for improvement opportunities within the team and its processes/procedures. An effective team member who provides support and guidance to peers and other team members. Contributes to team efficiency through the creation of accurate technical documentation where required Responsible for independently troubleshooting and resolving production service incidents Undertake technical tasks such as patching, allocating storage, maintaining scripts and configuring backups Effectively prioritise tasks to ensure high priority activities are completed first Specific Skills: Demonstrable level of knowledge in their chosen technical discipline. Essential experience of working in a complex, pressurised production environment. Financial services experience would be desirable but not essential. Essential skills Exposure to and application of IBM Flash Systems - knowledge and experience of replication using global mirror, metro mirror and change volumes Exposure to and application of cluster management within Spectrum Scale, Oracle and ESXi environments Exposure to and application Spectrum Scale - protocols to include GPFS, NFS, and SMB in active-active topology Explore to or awareness of GKLM (SKLM) Awareness of how actions can affect availability Provision and redaction of storage across the IBM storage estate - all technologies Experience of working with Linux command line technologies Experience of ticket management using ServiceNow Desirable skills An appreciation of Cloud technologies (AWS) and associated features Knowledge of AWS server administration and features Some experience of working within an Agile delivery environment An understanding of VMware products including vSphere, vRealize & related technologies An understanding of Cisco UCS & HPE infrastructure An understanding of virtualisation architectures and some experience supporting
Oct 15, 2025
Contractor
We are a Global Recruitment specialist that provides support to the clients across EMEA, APAC, US and Canada. Role Title: Infrastructure Analyst - Storage Location: Coventry House, Harry Weston Road, Binley, Coventry, West Midlands CV3 2TQ | Hybrid - 40% Office, 60% Remote Duration: 31/03/2026 Rate: 316 pounds/day on umbrella Role Description: The Infrastructure Analyst - Storage will join an already established Platform team within client, providing a level of technical knowledge to undertake the troubleshooting and resolution to production incidents or problems independently escalating to Senior Engineers if required. Completes tasks to agreed levels of quality, within stated timescales with minimal supervision. Looks for improvement opportunities within the team and its processes/procedures. An effective team member who provides support and guidance to peers and other team members. Contributes to team efficiency through the creation of accurate technical documentation where required Responsible for independently troubleshooting and resolving production service incidents Undertake technical tasks such as patching, allocating storage, maintaining scripts and configuring backups Effectively prioritise tasks to ensure high priority activities are completed first Specific Skills: Demonstrable level of knowledge in their chosen technical discipline. Essential experience of working in a complex, pressurised production environment. Financial services experience would be desirable but not essential. Essential skills Exposure to and application of IBM Flash Systems - knowledge and experience of replication using global mirror, metro mirror and change volumes Exposure to and application of cluster management within Spectrum Scale, Oracle and ESXi environments Exposure to and application Spectrum Scale - protocols to include GPFS, NFS, and SMB in active-active topology Explore to or awareness of GKLM (SKLM) Awareness of how actions can affect availability Provision and redaction of storage across the IBM storage estate - all technologies Experience of working with Linux command line technologies Experience of ticket management using ServiceNow Desirable skills An appreciation of Cloud technologies (AWS) and associated features Knowledge of AWS server administration and features Some experience of working within an Agile delivery environment An understanding of VMware products including vSphere, vRealize & related technologies An understanding of Cisco UCS & HPE infrastructure An understanding of virtualisation architectures and some experience supporting
Location Birmingham, Bristol, Calder (Normanton), Leicester, London , Warrington For roles based in London, your contractual place of work will be Stratford. While the Stratford site is expected to become operational from November 2025 - March 2026, you will be required to carry out your contractual duties from Vauxhall or another reasonable location on a temporary basis during the interim period. Please note that, as Stratford will be your contractual place of work, any subsequent move from a temporary location will not entitle you to payments for travel time or costs under the Relocation and Excess Travel Policy. About the job Job summary We are currently looking to recruit Senior Infrastructure Operations Engineers at one of our locations in Warrington, London, Birmingham, Leicester, Normanton (Calder) or Bristol (team dependent - see below) with the ability to travel between sites within the Specialist Operational Services function. The Specialist Operational Services (SOS) team works within the wider DDaT Enterprise Services function and runs and maintains the NCAs most sensitive operationally focused front-line IT services. The team is comprised of IT professionals, law enforcement and staff with a technology focused mind-set, willing to go that extra mile to achieve real world benefits for the UK, together we ensure that specialist services are fit for purpose, agile, delivered 24/7 and have a direct impact on the NCAs mission of protecting the public from serious and organised crime (SOC). Through developing and provisioning of cutting-edge technology services, the SOS function will enhance intelligence collection, surveillance and digital forensics capabilities to support the Agency's fight against serious and organised crime. The SOS function brings together Digital Forensics and Targeted Interception services which include international deployments. Additional teams and specialist services are also being identified to move into this Engineering function, to allow a proactive response to the changing nature of SOC threats. The Targeted Interception Engineering function is responsible for deployment, configuration and support of hi-end technical capabilities including infrastructure, networking and software used within Integrated Communications Intelligence (ICI) department, wider policing partners including National police Chiefs Council (NPCC) and Metropolitan Police Service (MPS) and overseas partners. Targeted Interception Engineering leads on specifying, designing, developing, delivering and supporting new technical capabilities and for the requirements capture to make use of raw intelligence material for ICI and partners. Please note that Targeted Interception (TI Domestic) Engineering posts are located only at London and Warrington bases. The Targeted Interception (International) Engineering posts can be located at any of the advertised locations, however International roles will also require regular international travel. The Digital Forensics (DF) engineering function is responsible for deployment, configuration and support of hi-end digital forensics too including infrastructure, networking and software used within the Investigations department and overseas partners. Digital Forensics (DF) engineering roles can be located at any of the advertised locations. Please note, staff in TI (Domestic) and DF Engineering functions will form part of an on-call Rota. Our TI (International) team does not have an on-call Rota, however this may be subject to change. Job description Digital, Data & Technology (DDaT), supports NCA operational commands with how we exploit data and to ensure the NCA uses the best technology platforms with the right tools and applications to further enable the NCA to protecting the public from serious and organised crime. We are responsible for defining and delivering our data and technology strategy, policy and architecture, and building and sustaining resilient services which are critical to our mission success. The pace of change within the digital and tech world means we need to be agile and innovative in how we respond to threats while exploiting the opportunities this presents. The purpose of the Senior Infrastructure Operations Engineer role is to ensure critical Intelligence Collection and Digital Forensics capabilities are delivered and maintained effectively to ensure they meet the NCAs evolving operational demands. Working in a small team of highly enthusiastic IT professional staff, transferring skills within the team will ensure we are better placed to look after specialist NCA capabilities and networks to provide full critical support, upgrades, development and maintenance. The role is responsible for: Delivering 1st, 2nd and mainly 3rd line support of technical systems to a professional standard, adapting to and meeting user requirements; Installing new hardware, installation and configuration of a mixture of Operating Systems including MS Server 2016-24, various flavours of LINIX on physical and virtual hardware (mainly Hyper-V or VMWare) and the use of containerized technologies; Maintaining and upgrading systems in line with business technical requirements. An understanding of network protocols would be beneficial. Security is extremely important for all of the services SOS maintain, therefore systems must be maintained to ensure these systems are accreditable. This includes updating system high and low level designs and associated documentation. Due to the nature of this role, travel between sites is regularly required. As such, a full, clean, UK Driving License is essential. This role aligns to Senior Infrastructure Operations Engineer within the Government Digital and Data career framework. Duties and Responsibilities: BAU Support - Help deliver 3rd line support of the supported SOS systems to a professional standard, meeting user requirements, reacting to system problems to ensure continued availability of SOS systems within defined service levels. Support 1st and 2nd line functions if required to ensure operational teams can function as efficiently as possible. Specification of hardware - Matching business requirements to hardware specifications that meet and often exceed those requirements. Installation of hardware - Racking and cabling of hardware to an industry best practice level, including asset management registering of support, licensing. Identification of obsolescence - Notification of obsolescence issues early in the hardware lifecycle to ensure funding and approvals are in place as early as possible, avoiding unnecessary system outages due to obsolescence. Creation and maintenance of system documentation - Create technical designs and ensure High- and Low-Level Designs (HLD/LLD) are maintained to an accurate level. Continual Improvement - Researching advances in technology to better meet business requirements with innovative solutions to meet business or technical problems. Client Image Build - Creation of client images including deployment and testing, using Windows Deployment Server or similar technologies. Patching and upgrades - Using standard IT tooling to deploy and test software patches. Configuration - Implementation of Group Policies for servers and clients to ensure the secure running and use of the systems. DHCP and DNS - Be able to deploy DHCP and DNS services, fault find these services in the event of a system problem being identified. Certificates - Be able to generate system certificates at renewal or based on certificate requests. Server Maintenance - Provide full support, upgrades, develop and maintain the servers within the current network. Supporting the wider SOS team - Providing support to the wider team, assisting where needed and mentoring to share knowledge and upskill less experienced staff, provide briefing sessions and training material to aid in that process. Assist in project work - Be the lead for new projects in developing new technologies to best meet the requirements. Interception or Digital Forensics principles - Have an understanding of Interception of Telecommunications or Digital Forensics would be useful, even at a basic level. Networking - Have a basic understanding of networking to be able to fault find servers and / or network issues. Storage Management and Configuration - Provision of storage for use within IT systems. Active Directory Management - Upgrade of Domain Functional Levels and AD architecture in line with industry best practice. MS Exchange - Be able to support and maintain new and existing installations. Knowledge and the working of various firewalls including Fortigate, CISCO, Palo Alto and Dell firewalls - Have an in-depth understanding of the Firewall models, configuration, patching, support, fault finding and upgrading. Virtualization technologies Hyper-V and VMWare (vSphere, vSAN, Horizon/Omnissa) - Understanding of virtual technologies Virtual Open Evening Event To find out more about the role and the application process we will be holding a virtual opening evening via MS Teams on Wednesday, 22nd October 2025 at 6:00 p.m. This event is by invitation only. To register, please click on the following link DDat Enterprise Services Engineers - Virtual Event Please note . click apply for full job details
Oct 15, 2025
Full time
Location Birmingham, Bristol, Calder (Normanton), Leicester, London , Warrington For roles based in London, your contractual place of work will be Stratford. While the Stratford site is expected to become operational from November 2025 - March 2026, you will be required to carry out your contractual duties from Vauxhall or another reasonable location on a temporary basis during the interim period. Please note that, as Stratford will be your contractual place of work, any subsequent move from a temporary location will not entitle you to payments for travel time or costs under the Relocation and Excess Travel Policy. About the job Job summary We are currently looking to recruit Senior Infrastructure Operations Engineers at one of our locations in Warrington, London, Birmingham, Leicester, Normanton (Calder) or Bristol (team dependent - see below) with the ability to travel between sites within the Specialist Operational Services function. The Specialist Operational Services (SOS) team works within the wider DDaT Enterprise Services function and runs and maintains the NCAs most sensitive operationally focused front-line IT services. The team is comprised of IT professionals, law enforcement and staff with a technology focused mind-set, willing to go that extra mile to achieve real world benefits for the UK, together we ensure that specialist services are fit for purpose, agile, delivered 24/7 and have a direct impact on the NCAs mission of protecting the public from serious and organised crime (SOC). Through developing and provisioning of cutting-edge technology services, the SOS function will enhance intelligence collection, surveillance and digital forensics capabilities to support the Agency's fight against serious and organised crime. The SOS function brings together Digital Forensics and Targeted Interception services which include international deployments. Additional teams and specialist services are also being identified to move into this Engineering function, to allow a proactive response to the changing nature of SOC threats. The Targeted Interception Engineering function is responsible for deployment, configuration and support of hi-end technical capabilities including infrastructure, networking and software used within Integrated Communications Intelligence (ICI) department, wider policing partners including National police Chiefs Council (NPCC) and Metropolitan Police Service (MPS) and overseas partners. Targeted Interception Engineering leads on specifying, designing, developing, delivering and supporting new technical capabilities and for the requirements capture to make use of raw intelligence material for ICI and partners. Please note that Targeted Interception (TI Domestic) Engineering posts are located only at London and Warrington bases. The Targeted Interception (International) Engineering posts can be located at any of the advertised locations, however International roles will also require regular international travel. The Digital Forensics (DF) engineering function is responsible for deployment, configuration and support of hi-end digital forensics too including infrastructure, networking and software used within the Investigations department and overseas partners. Digital Forensics (DF) engineering roles can be located at any of the advertised locations. Please note, staff in TI (Domestic) and DF Engineering functions will form part of an on-call Rota. Our TI (International) team does not have an on-call Rota, however this may be subject to change. Job description Digital, Data & Technology (DDaT), supports NCA operational commands with how we exploit data and to ensure the NCA uses the best technology platforms with the right tools and applications to further enable the NCA to protecting the public from serious and organised crime. We are responsible for defining and delivering our data and technology strategy, policy and architecture, and building and sustaining resilient services which are critical to our mission success. The pace of change within the digital and tech world means we need to be agile and innovative in how we respond to threats while exploiting the opportunities this presents. The purpose of the Senior Infrastructure Operations Engineer role is to ensure critical Intelligence Collection and Digital Forensics capabilities are delivered and maintained effectively to ensure they meet the NCAs evolving operational demands. Working in a small team of highly enthusiastic IT professional staff, transferring skills within the team will ensure we are better placed to look after specialist NCA capabilities and networks to provide full critical support, upgrades, development and maintenance. The role is responsible for: Delivering 1st, 2nd and mainly 3rd line support of technical systems to a professional standard, adapting to and meeting user requirements; Installing new hardware, installation and configuration of a mixture of Operating Systems including MS Server 2016-24, various flavours of LINIX on physical and virtual hardware (mainly Hyper-V or VMWare) and the use of containerized technologies; Maintaining and upgrading systems in line with business technical requirements. An understanding of network protocols would be beneficial. Security is extremely important for all of the services SOS maintain, therefore systems must be maintained to ensure these systems are accreditable. This includes updating system high and low level designs and associated documentation. Due to the nature of this role, travel between sites is regularly required. As such, a full, clean, UK Driving License is essential. This role aligns to Senior Infrastructure Operations Engineer within the Government Digital and Data career framework. Duties and Responsibilities: BAU Support - Help deliver 3rd line support of the supported SOS systems to a professional standard, meeting user requirements, reacting to system problems to ensure continued availability of SOS systems within defined service levels. Support 1st and 2nd line functions if required to ensure operational teams can function as efficiently as possible. Specification of hardware - Matching business requirements to hardware specifications that meet and often exceed those requirements. Installation of hardware - Racking and cabling of hardware to an industry best practice level, including asset management registering of support, licensing. Identification of obsolescence - Notification of obsolescence issues early in the hardware lifecycle to ensure funding and approvals are in place as early as possible, avoiding unnecessary system outages due to obsolescence. Creation and maintenance of system documentation - Create technical designs and ensure High- and Low-Level Designs (HLD/LLD) are maintained to an accurate level. Continual Improvement - Researching advances in technology to better meet business requirements with innovative solutions to meet business or technical problems. Client Image Build - Creation of client images including deployment and testing, using Windows Deployment Server or similar technologies. Patching and upgrades - Using standard IT tooling to deploy and test software patches. Configuration - Implementation of Group Policies for servers and clients to ensure the secure running and use of the systems. DHCP and DNS - Be able to deploy DHCP and DNS services, fault find these services in the event of a system problem being identified. Certificates - Be able to generate system certificates at renewal or based on certificate requests. Server Maintenance - Provide full support, upgrades, develop and maintain the servers within the current network. Supporting the wider SOS team - Providing support to the wider team, assisting where needed and mentoring to share knowledge and upskill less experienced staff, provide briefing sessions and training material to aid in that process. Assist in project work - Be the lead for new projects in developing new technologies to best meet the requirements. Interception or Digital Forensics principles - Have an understanding of Interception of Telecommunications or Digital Forensics would be useful, even at a basic level. Networking - Have a basic understanding of networking to be able to fault find servers and / or network issues. Storage Management and Configuration - Provision of storage for use within IT systems. Active Directory Management - Upgrade of Domain Functional Levels and AD architecture in line with industry best practice. MS Exchange - Be able to support and maintain new and existing installations. Knowledge and the working of various firewalls including Fortigate, CISCO, Palo Alto and Dell firewalls - Have an in-depth understanding of the Firewall models, configuration, patching, support, fault finding and upgrading. Virtualization technologies Hyper-V and VMWare (vSphere, vSAN, Horizon/Omnissa) - Understanding of virtual technologies Virtual Open Evening Event To find out more about the role and the application process we will be holding a virtual opening evening via MS Teams on Wednesday, 22nd October 2025 at 6:00 p.m. This event is by invitation only. To register, please click on the following link DDat Enterprise Services Engineers - Virtual Event Please note . click apply for full job details
Location London , Warrington For roles based in London, your contractual place of work will be Stratford. While the Stratford site is expected to become operational from November 2025 - March 2026, you will be required to carry out your contractual duties from Vauxhall or another reasonable location on a temporary basis during the interim period. Please note that, as Stratford will be your contractual place of work, any subsequent move from a temporary location will not entitle you to payments for travel time or costs under the Relocation and Excess Travel Policy. About the job Job summary We are currently looking to recruit a Senior Networks Infrastructure Engineer to work within the Targeted Interception (Domestic) Engineering team, which forms part of the Specialist Operational Services function. The Specialist Operational Services (SOS) team works within the wider DDaT Enterprise Services function and runs and maintains the NCAs most sensitive operationally focused front-line IT services. The team is comprised of IT professionals, law enforcement and staff with an technology focused mind-set, willing to go that extra mile to achieve real world benefits for the UK. Together, we ensure that specialist services are fit for purpose, agile, delivered 24/7 and have a direct impact on the NCAs mission of protecting the public from serious and organised crime (SOC). Through developing and provisioning of cutting edge technology services, the SOS function will enhance intelligence collection, surveillance and digital forensics capabilities to support the Agency's fight against serious and organised crime. The SOS function brings together Digital Forensics and Targeted Interception services which include International deployments. Additional teams and specialist services are also being identified to move into this Engineering function so the Agency is able to respond proactively to the changing nature of the SOC threats. The Targeted Interception Engineering function is responsible for deployment, configuration and support of hi-end technical capabilities including infrastructure, networking and software used within Integrated Communications Intelligence (ICI) department, wider policing partners including (National Police Chiefs Council (NPCC) and Metropolitan Police Service (MPS) and overseas partners. Targeted Interception Engineering leads on specifying, designing, developing, delivering and supporting new technical capabilities and for the requirements capture to make use of raw intelligence material for ICI and partners. The Digital Forensics (DF) engineering function is responsible for deployment, configuration and support of hi-end digital forensics tools including infrastructure, networking and software used within the Investigations department and overseas partners. Job description The purpose of the Senior Networks Infrastructure Engineer role is to ensure critical Intelligence Collection capabilities are delivered and maintained effectively to ensure they meet the NCAs evolving operational demands. Working in a small team of highly enthusiastic IT professional staff, transferring skills within the team will ensure we are better placed to look after the TI Intelligence networks to provide full critical support, upgrades, development and maintenance. The role is responsible for: Delivering 1st, 2nd and mainly 3rd line support of technical systems to a professional standard, adapting to and meeting user requirements; Having an in-depth knowledge of the network protocols; Installing of new network hardware, configuration which will also include the patching of all network elements; Working knowledge of the Fortigate, CISCO and Dell hardware primarily; Maintaining and upgrading systems in line with technical requirements for ICI. Security is extremely important for all of the services SOS maintain, therefore systems must be maintained to ensure these systems are accreditable. This includes updating system high and low level designs and associated documentation. Due to the nature of this role, travel between sites is regularly required. As such, a Full, clean, UK Driving Licence is essential. Please note, TI (Domestic) team members will be subject to an on call rota. This role aligns to Senior Infrastructure Engineer within the Government Digital and Data career framework. Duties and responsibilities: Business as usual support - Help deliver 3rd line support of the supported SOS systems to a professional standard, meeting user requirements, reacting to system problems to ensure continued availability of SOS systems within defined service levels. Support 1st and 2nd line functions if required to ensure the ICI business can function as efficiently as possible. Specification of hardware - Matching business requirements to hardware specifications that meet and often exceed those requirements Installation of hardware - Racking and cabling of hardware to an industry best practice level, including asset management registering of support, licensing Identification of obsolescence - Notification of obsolescence issues early in the hardware lifecycle to ensure funding and approvals are in place as early as possible, avoiding unnecessary system outages due to obsolescence Creation and maintenance of system documentation - Create technical designs and ensure High and Low Level Designs (HLD/LLD) are maintained to an accurate level Continual Improvement - Researching advances in technology to better meet business requirements with innovative solutions to meet business or technical problems Patching and upgrades of Network equipment - Using standard IT tooling to deploy and test software patches Configuration of Network equipment - Have the knowledge of configuring the different types of network equipment Supporting the wider SOS team - Providing support to the wider team, assisting where needed and mentoring to share knowledge and upskill less experienced staff, provide briefing sessions and training material to aid in that process Assist in project work - Be the lead for new projects in developing new technologies to best meet the requirements Interception principles - Have an understanding of Interception of Telecommunications would be useful, even at a basic level Infrastructure Problem Solving - Have a basic understanding of Infrastructure to be able to problem solve network and/or server issues Knowledge and the working of Fortigate, CISCO and Dell firewalls - Have an in-depth understanding of the Firewall models - configuration, patching, support, fault finding and upgrading Virtual Open Evening Event To find out more about the role and the application process we will be holding a virtual opening evening via MS Teams on Wednesday, 22nd October 2025 at 6:00 p.m. This event is by invitation only. To register, please click on the following link DDat Enterprise Services Engineers - Virtual Event Please note, you will be asked for your name and email address. The registration will close on Sunday, 19 October 2025 at 11:00 p.m. You will not be able to register after this date and time. Person specification Understanding of Servers, storage systems and configuration - In-depth knowledge of IT hardware; installation and configuration of operating systems including virtualized environments Problem Solving - Using logic and imagination to make sense of a situation and find an intelligent solution. Communication - Conveys information clearly and effectively through written and verbal communication. Team Work - Works effectively with others to focus on and achieve joint outcomes, rather than individual goals. Adaptability - Be able to learn quickly in a fast moving agile environment and adapt to new technologies. Fault finding - Troubleshooting and provide resolution for system incidents. Recording and sharing the knowledge where appropriate On-call working The post holder may be required to participate in an on call 24/7 Rota. If you do perform on-call duties, you will be entitled to an On-Call allowance, for each session you are on-call, aligned to renumeration policy. Essential Criteria You must meet the essential criteria and evidence this within your application to be considered for the role.Entry Requirements Applicants should possess strong level of expertise in working at 3rd line level, for the following essential entry requirements: An in-depth knowledge and experience of Network equipment including configuration and installation Experience in the configuration and Patching of Fortigate, CISCO and Dell Firewalls and Switches Experience in maintaining and fault finding a network located across multiple sites Licences A Full, clean, UK Driving Licence is required Any applications from candidates not meeting this eligibility criteria will not progress. Behaviours We'll assess you against these behaviours during the selection process: Managing a Quality Service Delivering at Pace
Oct 15, 2025
Full time
Location London , Warrington For roles based in London, your contractual place of work will be Stratford. While the Stratford site is expected to become operational from November 2025 - March 2026, you will be required to carry out your contractual duties from Vauxhall or another reasonable location on a temporary basis during the interim period. Please note that, as Stratford will be your contractual place of work, any subsequent move from a temporary location will not entitle you to payments for travel time or costs under the Relocation and Excess Travel Policy. About the job Job summary We are currently looking to recruit a Senior Networks Infrastructure Engineer to work within the Targeted Interception (Domestic) Engineering team, which forms part of the Specialist Operational Services function. The Specialist Operational Services (SOS) team works within the wider DDaT Enterprise Services function and runs and maintains the NCAs most sensitive operationally focused front-line IT services. The team is comprised of IT professionals, law enforcement and staff with an technology focused mind-set, willing to go that extra mile to achieve real world benefits for the UK. Together, we ensure that specialist services are fit for purpose, agile, delivered 24/7 and have a direct impact on the NCAs mission of protecting the public from serious and organised crime (SOC). Through developing and provisioning of cutting edge technology services, the SOS function will enhance intelligence collection, surveillance and digital forensics capabilities to support the Agency's fight against serious and organised crime. The SOS function brings together Digital Forensics and Targeted Interception services which include International deployments. Additional teams and specialist services are also being identified to move into this Engineering function so the Agency is able to respond proactively to the changing nature of the SOC threats. The Targeted Interception Engineering function is responsible for deployment, configuration and support of hi-end technical capabilities including infrastructure, networking and software used within Integrated Communications Intelligence (ICI) department, wider policing partners including (National Police Chiefs Council (NPCC) and Metropolitan Police Service (MPS) and overseas partners. Targeted Interception Engineering leads on specifying, designing, developing, delivering and supporting new technical capabilities and for the requirements capture to make use of raw intelligence material for ICI and partners. The Digital Forensics (DF) engineering function is responsible for deployment, configuration and support of hi-end digital forensics tools including infrastructure, networking and software used within the Investigations department and overseas partners. Job description The purpose of the Senior Networks Infrastructure Engineer role is to ensure critical Intelligence Collection capabilities are delivered and maintained effectively to ensure they meet the NCAs evolving operational demands. Working in a small team of highly enthusiastic IT professional staff, transferring skills within the team will ensure we are better placed to look after the TI Intelligence networks to provide full critical support, upgrades, development and maintenance. The role is responsible for: Delivering 1st, 2nd and mainly 3rd line support of technical systems to a professional standard, adapting to and meeting user requirements; Having an in-depth knowledge of the network protocols; Installing of new network hardware, configuration which will also include the patching of all network elements; Working knowledge of the Fortigate, CISCO and Dell hardware primarily; Maintaining and upgrading systems in line with technical requirements for ICI. Security is extremely important for all of the services SOS maintain, therefore systems must be maintained to ensure these systems are accreditable. This includes updating system high and low level designs and associated documentation. Due to the nature of this role, travel between sites is regularly required. As such, a Full, clean, UK Driving Licence is essential. Please note, TI (Domestic) team members will be subject to an on call rota. This role aligns to Senior Infrastructure Engineer within the Government Digital and Data career framework. Duties and responsibilities: Business as usual support - Help deliver 3rd line support of the supported SOS systems to a professional standard, meeting user requirements, reacting to system problems to ensure continued availability of SOS systems within defined service levels. Support 1st and 2nd line functions if required to ensure the ICI business can function as efficiently as possible. Specification of hardware - Matching business requirements to hardware specifications that meet and often exceed those requirements Installation of hardware - Racking and cabling of hardware to an industry best practice level, including asset management registering of support, licensing Identification of obsolescence - Notification of obsolescence issues early in the hardware lifecycle to ensure funding and approvals are in place as early as possible, avoiding unnecessary system outages due to obsolescence Creation and maintenance of system documentation - Create technical designs and ensure High and Low Level Designs (HLD/LLD) are maintained to an accurate level Continual Improvement - Researching advances in technology to better meet business requirements with innovative solutions to meet business or technical problems Patching and upgrades of Network equipment - Using standard IT tooling to deploy and test software patches Configuration of Network equipment - Have the knowledge of configuring the different types of network equipment Supporting the wider SOS team - Providing support to the wider team, assisting where needed and mentoring to share knowledge and upskill less experienced staff, provide briefing sessions and training material to aid in that process Assist in project work - Be the lead for new projects in developing new technologies to best meet the requirements Interception principles - Have an understanding of Interception of Telecommunications would be useful, even at a basic level Infrastructure Problem Solving - Have a basic understanding of Infrastructure to be able to problem solve network and/or server issues Knowledge and the working of Fortigate, CISCO and Dell firewalls - Have an in-depth understanding of the Firewall models - configuration, patching, support, fault finding and upgrading Virtual Open Evening Event To find out more about the role and the application process we will be holding a virtual opening evening via MS Teams on Wednesday, 22nd October 2025 at 6:00 p.m. This event is by invitation only. To register, please click on the following link DDat Enterprise Services Engineers - Virtual Event Please note, you will be asked for your name and email address. The registration will close on Sunday, 19 October 2025 at 11:00 p.m. You will not be able to register after this date and time. Person specification Understanding of Servers, storage systems and configuration - In-depth knowledge of IT hardware; installation and configuration of operating systems including virtualized environments Problem Solving - Using logic and imagination to make sense of a situation and find an intelligent solution. Communication - Conveys information clearly and effectively through written and verbal communication. Team Work - Works effectively with others to focus on and achieve joint outcomes, rather than individual goals. Adaptability - Be able to learn quickly in a fast moving agile environment and adapt to new technologies. Fault finding - Troubleshooting and provide resolution for system incidents. Recording and sharing the knowledge where appropriate On-call working The post holder may be required to participate in an on call 24/7 Rota. If you do perform on-call duties, you will be entitled to an On-Call allowance, for each session you are on-call, aligned to renumeration policy. Essential Criteria You must meet the essential criteria and evidence this within your application to be considered for the role.Entry Requirements Applicants should possess strong level of expertise in working at 3rd line level, for the following essential entry requirements: An in-depth knowledge and experience of Network equipment including configuration and installation Experience in the configuration and Patching of Fortigate, CISCO and Dell Firewalls and Switches Experience in maintaining and fault finding a network located across multiple sites Licences A Full, clean, UK Driving Licence is required Any applications from candidates not meeting this eligibility criteria will not progress. Behaviours We'll assess you against these behaviours during the selection process: Managing a Quality Service Delivering at Pace
Location Birmingham, Bristol, Calder (Normanton), Leicester, London , Warrington For roles based in London, your contractual place of work will be Stratford. While the Stratford site is expected to become operational from November 2025 - March 2026, you will be required to carry out your contractual duties from Vauxhall or another reasonable location on a temporary basis during the interim period. Please note that, as Stratford will be your contractual place of work, any subsequent move from a temporary location will not entitle you to payments for travel time or costs under the Relocation and Excess Travel Policy. About the job Job summary We are currently looking to recruit Senior Application Operations Engineers to work within the TI (International) Engineering and DF Engineering teams, which form part of the Specialist Operational Services function. The Specialist Operational Services (SOS) team works within the wider DDaT Enterprise Services function and runs and maintains the NCAs most sensitive operationally focused front-line IT services. The team is comprised of IT professionals, law enforcement and staff with a technology focused mind-set, willing to go that extra mile to achieve real world benefits for the UK. Together, we ensure that specialist services are fit for purpose, agile, delivered 24/7 and have a direct impact on the NCAs mission of protecting the public from serious and organised crime (SOC). Through developing and provisioning of cutting edge technology services, the SOS function will enhance intelligence collection, surveillance and digital forensics capabilities to support the Agency's fight against serious and organised crime. The SOS function brings together Digital Forensics and Targeted Interception services which include International deployments. Additional teams and specialist services are also being identified to move into this Engineering function so the Agency is able to respond proactively to the changing nature of the SOC threats. The Targeted Interception (TI) International Engineering function is responsible for deployment, configuration and support of hi-end technical capabilities including infrastructure, networking and software used within Integrated Communications Intelligence (ICI) department, wider policing partners including National Police Chiefs Council (NPCC) and Metropolitan Police Service (MPS) and overseas partners. Targeted Interception Engineering leads on specifying, designing, developing, delivering and supporting new technical capabilities and for the requirements capture to make use of raw intelligence material for ICI and partners. Please note, due to the nature of this role, regular international travel will be required. The Digital Forensics (DF) engineering function is responsible for deployment, configuration and support of hi-end digital forensics tools including infrastructure, networking and software used within the Investigations department and overseas partners. Please note, staff within DF Engineering will form part of an on-call rota. Job description Digital, Data & Technology (DDaT), supports NCA operational commands with how we exploit data and to ensure the NCA uses the best technology platforms with the right tools and applications to further enable the NCA to protecting the public from serious and organised crime. We are responsible for defining and delivering our data and technology strategy, policy and architecture, and building and sustaining resilient services which are critical to our mission success. The pace of change within the digital and tech world means we need to be agile and innovative in how we respond to threats while exploiting the opportunities this presents. The purpose of the Senior Applications Operations Engineer role is to ensure critical digital forensic and intelligence collection applications are delivered and maintained effectively to ensure they meet the NCAs evolving operational demands. Working in a small team of highly enthusiastic IT professional staff, transferring skills within the team will ensure we are better placed to look after the SOS networks to provide full critical support, upgrades, development and maintenance. The role is responsible for: Delivering 1st, 2nd and mainly 3rd line support of technical systems to a professional standard, adapting to and meeting user requirements; installing new hardware, installation and configuration of a mixture of Operating Systems including Windows Server 2019, 2019, 2022 and Windows 10, 11, virtual hardware (VMWare and Hyper-V) and the use of containerized technologies; maintaining and upgrading systems in line with technical requirements for business area. An understanding of network protocols would be beneficial. Security is extremely important for all the services that SOS maintain, therefore systems must be maintained to ensure these systems are accreditable. This includes updating system high - and low - level designs and associated documentation. Due to the nature of this role, travel between sites may be required. As such, a Full, clean, UK Driving License is desirable. This role aligns to Senior Application Operations Engineer within the Government Digital and Data career framework. Duties and Responsibilities: BAU Support - Help deliver 2nd and 3rd line support of the supported SOS systems to a professional standard, meeting user requirements, reacting to system problems to ensure continued availability of SOS systems within defined service levels. Support 1st and 2nd line functions if required to ensure the business can function as efficiently as possible. Installation of hardware - Installation of desktop computers, screens and build/delivery of laptops where required. Installation of software - Installation, updating or upgrading of software including of support, asset management plus managing licensing requirements. Identification of obsolescence - Notification of obsolescence issues early in the hardware lifecycle to ensure funding and approvals are in place as early as possible, avoiding unnecessary system outages due to obsolescence. Creation and maintenance of system documentation - Create technical designs and ensure High and Low Level Designs (HLD/LLD) are maintained to an accurate level. Continual Improvement - Researching advances in technology to better meet business requirements with innovative solutions to meet business or technical problems. Client Image Build - Creation of client images including deployment and testing, using Windows Deployment Server or similar technologies. Patching and upgrades - Using standard IT tooling to deploy and test software patches. Configuration - Implementation of Group Policies for servers and clients to ensure the secure running and use of the systems. DHCP and DNS - Be able to deploy DHCP and DNS services, fault find these services in the event of a system problem being identified. Certificates - Be able to generate system certificates at renewal or based on certificate requests. Server Maintenance - Provide support, upgrades, develop and maintain the servers within the current network. Supporting the wider SOS team - Providing support to the wider team, assisting where needed and mentoring to share knowledge and upskill less experienced staff, provide briefing sessions and training material to aid in that process. Assist in project work - Be the lead for new projects in developing new technologies to best meet the requirements. Digital forensic principles - To gain an understanding of digital forensic tools or techniques would be useful, even at a basic level. Networking - Have a basic understanding of networking to be able to fault find servers and / or network issues. Storage Management and Configuration - Provision of storage for use within IT systems. Active Directory Management - Upgrade of Domain Functional Levels and AD architecture in line with industry best practice. Virtual Open Evening Event To find out more about the role and the application process we will be holding a virtual opening evening via MS Teams on Wednesday, 22nd October 2025 at 6:00 p.m. This event is by invitation only. To register, please click on the following link DDat Enterprise Services Engineers - Virtual Event Please note, you will be asked for your name and email address. The registration will close on Sunday, 19 October 2025 at 11:00 p.m. You will not be able to register after this date and time. Person specification Understanding of Servers, storage systems and configuration - In-depth knowledge of IT hardware; installation and configuration of operating systems including virtualized environments. Problem Solving - Using logic and imagination to make sense of a situation and find an intelligent solution. Communication - Conveys information clearly and effectively through written and verbal communication. Team Work - Works effectively with others to focus on and achieve joint outcomes, rather than individual goals. Adaptability - Be able to learn quickly in a fast-moving agile environment and adapt to new technologies. Fault finding - Troubleshooting and provide resolution for system incidents. Recording and sharing the knowledge where appropriate. Software and applications - . click apply for full job details
Oct 15, 2025
Full time
Location Birmingham, Bristol, Calder (Normanton), Leicester, London , Warrington For roles based in London, your contractual place of work will be Stratford. While the Stratford site is expected to become operational from November 2025 - March 2026, you will be required to carry out your contractual duties from Vauxhall or another reasonable location on a temporary basis during the interim period. Please note that, as Stratford will be your contractual place of work, any subsequent move from a temporary location will not entitle you to payments for travel time or costs under the Relocation and Excess Travel Policy. About the job Job summary We are currently looking to recruit Senior Application Operations Engineers to work within the TI (International) Engineering and DF Engineering teams, which form part of the Specialist Operational Services function. The Specialist Operational Services (SOS) team works within the wider DDaT Enterprise Services function and runs and maintains the NCAs most sensitive operationally focused front-line IT services. The team is comprised of IT professionals, law enforcement and staff with a technology focused mind-set, willing to go that extra mile to achieve real world benefits for the UK. Together, we ensure that specialist services are fit for purpose, agile, delivered 24/7 and have a direct impact on the NCAs mission of protecting the public from serious and organised crime (SOC). Through developing and provisioning of cutting edge technology services, the SOS function will enhance intelligence collection, surveillance and digital forensics capabilities to support the Agency's fight against serious and organised crime. The SOS function brings together Digital Forensics and Targeted Interception services which include International deployments. Additional teams and specialist services are also being identified to move into this Engineering function so the Agency is able to respond proactively to the changing nature of the SOC threats. The Targeted Interception (TI) International Engineering function is responsible for deployment, configuration and support of hi-end technical capabilities including infrastructure, networking and software used within Integrated Communications Intelligence (ICI) department, wider policing partners including National Police Chiefs Council (NPCC) and Metropolitan Police Service (MPS) and overseas partners. Targeted Interception Engineering leads on specifying, designing, developing, delivering and supporting new technical capabilities and for the requirements capture to make use of raw intelligence material for ICI and partners. Please note, due to the nature of this role, regular international travel will be required. The Digital Forensics (DF) engineering function is responsible for deployment, configuration and support of hi-end digital forensics tools including infrastructure, networking and software used within the Investigations department and overseas partners. Please note, staff within DF Engineering will form part of an on-call rota. Job description Digital, Data & Technology (DDaT), supports NCA operational commands with how we exploit data and to ensure the NCA uses the best technology platforms with the right tools and applications to further enable the NCA to protecting the public from serious and organised crime. We are responsible for defining and delivering our data and technology strategy, policy and architecture, and building and sustaining resilient services which are critical to our mission success. The pace of change within the digital and tech world means we need to be agile and innovative in how we respond to threats while exploiting the opportunities this presents. The purpose of the Senior Applications Operations Engineer role is to ensure critical digital forensic and intelligence collection applications are delivered and maintained effectively to ensure they meet the NCAs evolving operational demands. Working in a small team of highly enthusiastic IT professional staff, transferring skills within the team will ensure we are better placed to look after the SOS networks to provide full critical support, upgrades, development and maintenance. The role is responsible for: Delivering 1st, 2nd and mainly 3rd line support of technical systems to a professional standard, adapting to and meeting user requirements; installing new hardware, installation and configuration of a mixture of Operating Systems including Windows Server 2019, 2019, 2022 and Windows 10, 11, virtual hardware (VMWare and Hyper-V) and the use of containerized technologies; maintaining and upgrading systems in line with technical requirements for business area. An understanding of network protocols would be beneficial. Security is extremely important for all the services that SOS maintain, therefore systems must be maintained to ensure these systems are accreditable. This includes updating system high - and low - level designs and associated documentation. Due to the nature of this role, travel between sites may be required. As such, a Full, clean, UK Driving License is desirable. This role aligns to Senior Application Operations Engineer within the Government Digital and Data career framework. Duties and Responsibilities: BAU Support - Help deliver 2nd and 3rd line support of the supported SOS systems to a professional standard, meeting user requirements, reacting to system problems to ensure continued availability of SOS systems within defined service levels. Support 1st and 2nd line functions if required to ensure the business can function as efficiently as possible. Installation of hardware - Installation of desktop computers, screens and build/delivery of laptops where required. Installation of software - Installation, updating or upgrading of software including of support, asset management plus managing licensing requirements. Identification of obsolescence - Notification of obsolescence issues early in the hardware lifecycle to ensure funding and approvals are in place as early as possible, avoiding unnecessary system outages due to obsolescence. Creation and maintenance of system documentation - Create technical designs and ensure High and Low Level Designs (HLD/LLD) are maintained to an accurate level. Continual Improvement - Researching advances in technology to better meet business requirements with innovative solutions to meet business or technical problems. Client Image Build - Creation of client images including deployment and testing, using Windows Deployment Server or similar technologies. Patching and upgrades - Using standard IT tooling to deploy and test software patches. Configuration - Implementation of Group Policies for servers and clients to ensure the secure running and use of the systems. DHCP and DNS - Be able to deploy DHCP and DNS services, fault find these services in the event of a system problem being identified. Certificates - Be able to generate system certificates at renewal or based on certificate requests. Server Maintenance - Provide support, upgrades, develop and maintain the servers within the current network. Supporting the wider SOS team - Providing support to the wider team, assisting where needed and mentoring to share knowledge and upskill less experienced staff, provide briefing sessions and training material to aid in that process. Assist in project work - Be the lead for new projects in developing new technologies to best meet the requirements. Digital forensic principles - To gain an understanding of digital forensic tools or techniques would be useful, even at a basic level. Networking - Have a basic understanding of networking to be able to fault find servers and / or network issues. Storage Management and Configuration - Provision of storage for use within IT systems. Active Directory Management - Upgrade of Domain Functional Levels and AD architecture in line with industry best practice. Virtual Open Evening Event To find out more about the role and the application process we will be holding a virtual opening evening via MS Teams on Wednesday, 22nd October 2025 at 6:00 p.m. This event is by invitation only. To register, please click on the following link DDat Enterprise Services Engineers - Virtual Event Please note, you will be asked for your name and email address. The registration will close on Sunday, 19 October 2025 at 11:00 p.m. You will not be able to register after this date and time. Person specification Understanding of Servers, storage systems and configuration - In-depth knowledge of IT hardware; installation and configuration of operating systems including virtualized environments. Problem Solving - Using logic and imagination to make sense of a situation and find an intelligent solution. Communication - Conveys information clearly and effectively through written and verbal communication. Team Work - Works effectively with others to focus on and achieve joint outcomes, rather than individual goals. Adaptability - Be able to learn quickly in a fast-moving agile environment and adapt to new technologies. Fault finding - Troubleshooting and provide resolution for system incidents. Recording and sharing the knowledge where appropriate. Software and applications - . click apply for full job details
Rate: up to £53/hour (Outside IR35) Duration: Initial 10-month contract Location: Remote ( you may be required to go onsite for a few days initially on the outskirts of Birmingham) We're looking for a talented Contract Systems Engineer to join our client s team focused on IoT and smart charging devices. In this role, you'll transform stakeholder requirements into system design artifacts that guide the development of cutting-edge products and services. Our partner require a Systems engineer who is experienced with the entire product lifecycle from concept to manufacturing and working with third party testing / engineering consultancies. You should be able to give examples of this. Key Responsibilities Provide system-level engineering support to cross-functional teams for both new and existing products. Collaborate with product management to capture, refine, and validate stakeholder requirements. Break down complex product/system behaviours for team comprehension. Support project planning and estimation activities. Offer systems insight on architecture and strategic planning. Support the software, Electronics and testing teams. Core Accountabilities Translate business and user needs into clear technical specifications. Create and maintain system design documentation for global dev teams. Ensure final solutions align with user and business expectations. Influence external technical dependencies (e.g., protocol development, government initiatives). Keep up with emerging trends and technologies in IoT and energy storage / EV technology About You Degree (or equivalent experience) in an engineering discipline. Proven experience working within project teams. Familiarity with systems/software engineering lifecycle and associated tools (MBSE / SYSML/UML) Strong communication skills able to convey complex concepts clearly. Organized, accountable, and proactive in managing tasks. Desirable Extras Prior experience in roles such as Systems Engineer, Solution Architect, Product Owner, or Business/Systems Analyst. Background in customer-focused development environments. Skilled in gathering and analyzing complex stakeholder requirements. Basic electronics and C/C++ experience Preferred Industry Experience Candidates should ideally come from one or more of the following sectors: Electrical distribution Renewable energy / Green tech EV charging infrastructure IoT product development Consumer electronics Please send across a CV if interested.
Oct 15, 2025
Contractor
Rate: up to £53/hour (Outside IR35) Duration: Initial 10-month contract Location: Remote ( you may be required to go onsite for a few days initially on the outskirts of Birmingham) We're looking for a talented Contract Systems Engineer to join our client s team focused on IoT and smart charging devices. In this role, you'll transform stakeholder requirements into system design artifacts that guide the development of cutting-edge products and services. Our partner require a Systems engineer who is experienced with the entire product lifecycle from concept to manufacturing and working with third party testing / engineering consultancies. You should be able to give examples of this. Key Responsibilities Provide system-level engineering support to cross-functional teams for both new and existing products. Collaborate with product management to capture, refine, and validate stakeholder requirements. Break down complex product/system behaviours for team comprehension. Support project planning and estimation activities. Offer systems insight on architecture and strategic planning. Support the software, Electronics and testing teams. Core Accountabilities Translate business and user needs into clear technical specifications. Create and maintain system design documentation for global dev teams. Ensure final solutions align with user and business expectations. Influence external technical dependencies (e.g., protocol development, government initiatives). Keep up with emerging trends and technologies in IoT and energy storage / EV technology About You Degree (or equivalent experience) in an engineering discipline. Proven experience working within project teams. Familiarity with systems/software engineering lifecycle and associated tools (MBSE / SYSML/UML) Strong communication skills able to convey complex concepts clearly. Organized, accountable, and proactive in managing tasks. Desirable Extras Prior experience in roles such as Systems Engineer, Solution Architect, Product Owner, or Business/Systems Analyst. Background in customer-focused development environments. Skilled in gathering and analyzing complex stakeholder requirements. Basic electronics and C/C++ experience Preferred Industry Experience Candidates should ideally come from one or more of the following sectors: Electrical distribution Renewable energy / Green tech EV charging infrastructure IoT product development Consumer electronics Please send across a CV if interested.
Hello, Thank you for your interested in our L2-L3 Systems Engineer position here at Teleperformance UK. We're looking for a self-driven and proactive Systems Engineer (Level 2-3) with a genuine passion for technology and problem-solving. This role is ideal for someone who thrives in dynamic environments, takes ownership of their work, and brings solid experience primarily with Microsoft infrastructure and cloud solutions. You'll be part of a team that values initiative, continuous learning, and delivering robust technical solutions that support our evolving business needs. Please note, that we are eager to get to know you even if you don't fully "tick all the boxes" on the desired skill list below. We value a can-do attitude and desire to learn and actively participate within the team Hours: Full-time 37.5 hours per week, Monday to Friday, office hours, although some weekend and out-of-hour work may be required to assist business needs. The successful candidate may be expected to join an on-call rota. Contract Term: Permanent The Role Participate in the maintenance, monitoring, implementation and decommission of IT systems, including servers, storage and hardware; and provide professional support and knowledge of Teleperformance systems to internal business units and clients. They will submit recommendations for system improvements, including security, to IT management team and help maintain the optimal operational environment of the Teleperformance IT Systems. O bjectives of the role Support and improve operational IT systems, implement new and decommission old solutions Provide 2 nd - 3 rd Line support for IT systems, infrastructure and Cloud technologies Help design new solutions, based on operational requirements knowledge of the following IT components/Solutions: Windows Server 2016+, AD Domain Services, DHCP, DNS, Azure, GPO, VMWare, Hyper-V (desires), Exchange, M365, Email Filtering & Web Filtering (desired), MECM/TANIUM (desired), Veeam Backup, overall AV Solutions (Trend, Falcon CS), Monitoring & DEX platforms such as SolarWinds, ControlUp, Splunk, Strong Hardware proficiency (Ex: Synergy, Nimble, Brocade, Service BAU requests. Securing systems to Cyber Essentials, PCI DSS and ISO27000 standards through audits, vulnerability scanning and remediation Documentation, creation, update and keeping to date. Assist in the migration from, consolidation of and/or decommission of legacy systems The Ideal Candidate Personal competencies At least 3-5 years IT Systems Team / 3 rd Line Infrastructure Support experience Strong troubleshooting, analytical and support skills Organised, efficient and able to prioritise tasks / plan own time Strong communication skills both verbal and written Be able to think 'out of the box', providing creative ideas and solutions Team player and driven by success, aiming for quality service Experience in a Call Centre environment or similar would be advantageous Required skills SC clearance / SC clearance capable is a big advantage. Windows Server 2016+, configuration, administration and support Hardware support, including racking / (un)racking Microsoft Azure Services Conditional access knowledge is desirable Other cloud platforms are desirable Windows Domain Services - AD Services, DHCP, DNS, Sites & Services Experience with VMware and some Hyper-V Other Hypervisors are desirable Experience with MECM is desirable Experience with Tanium is desirable Experience with Anti-Malware solutions, e.g. Falcon CS System Monitoring and centralized logging, e.g. SolarWinds, Splunk, ControlUp, Chronicle Windows Terminal Server / RDS desirable Linux administration desirable Knowledge and experience of Role Based Access MS Azure Associate/Expert desirable Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and add value to our client's service by delivering great customer service and solutions on their behalf. We've been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world's population.
Oct 15, 2025
Full time
Hello, Thank you for your interested in our L2-L3 Systems Engineer position here at Teleperformance UK. We're looking for a self-driven and proactive Systems Engineer (Level 2-3) with a genuine passion for technology and problem-solving. This role is ideal for someone who thrives in dynamic environments, takes ownership of their work, and brings solid experience primarily with Microsoft infrastructure and cloud solutions. You'll be part of a team that values initiative, continuous learning, and delivering robust technical solutions that support our evolving business needs. Please note, that we are eager to get to know you even if you don't fully "tick all the boxes" on the desired skill list below. We value a can-do attitude and desire to learn and actively participate within the team Hours: Full-time 37.5 hours per week, Monday to Friday, office hours, although some weekend and out-of-hour work may be required to assist business needs. The successful candidate may be expected to join an on-call rota. Contract Term: Permanent The Role Participate in the maintenance, monitoring, implementation and decommission of IT systems, including servers, storage and hardware; and provide professional support and knowledge of Teleperformance systems to internal business units and clients. They will submit recommendations for system improvements, including security, to IT management team and help maintain the optimal operational environment of the Teleperformance IT Systems. O bjectives of the role Support and improve operational IT systems, implement new and decommission old solutions Provide 2 nd - 3 rd Line support for IT systems, infrastructure and Cloud technologies Help design new solutions, based on operational requirements knowledge of the following IT components/Solutions: Windows Server 2016+, AD Domain Services, DHCP, DNS, Azure, GPO, VMWare, Hyper-V (desires), Exchange, M365, Email Filtering & Web Filtering (desired), MECM/TANIUM (desired), Veeam Backup, overall AV Solutions (Trend, Falcon CS), Monitoring & DEX platforms such as SolarWinds, ControlUp, Splunk, Strong Hardware proficiency (Ex: Synergy, Nimble, Brocade, Service BAU requests. Securing systems to Cyber Essentials, PCI DSS and ISO27000 standards through audits, vulnerability scanning and remediation Documentation, creation, update and keeping to date. Assist in the migration from, consolidation of and/or decommission of legacy systems The Ideal Candidate Personal competencies At least 3-5 years IT Systems Team / 3 rd Line Infrastructure Support experience Strong troubleshooting, analytical and support skills Organised, efficient and able to prioritise tasks / plan own time Strong communication skills both verbal and written Be able to think 'out of the box', providing creative ideas and solutions Team player and driven by success, aiming for quality service Experience in a Call Centre environment or similar would be advantageous Required skills SC clearance / SC clearance capable is a big advantage. Windows Server 2016+, configuration, administration and support Hardware support, including racking / (un)racking Microsoft Azure Services Conditional access knowledge is desirable Other cloud platforms are desirable Windows Domain Services - AD Services, DHCP, DNS, Sites & Services Experience with VMware and some Hyper-V Other Hypervisors are desirable Experience with MECM is desirable Experience with Tanium is desirable Experience with Anti-Malware solutions, e.g. Falcon CS System Monitoring and centralized logging, e.g. SolarWinds, Splunk, ControlUp, Chronicle Windows Terminal Server / RDS desirable Linux administration desirable Knowledge and experience of Role Based Access MS Azure Associate/Expert desirable Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and add value to our client's service by delivering great customer service and solutions on their behalf. We've been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world's population.
Hello, Thank you for your interested in our L2-L3 Systems Engineer position here at Teleperformance UK. We're looking for a self-driven and proactive Systems Engineer (Level 2-3) with a genuine passion for technology and problem-solving. This role is ideal for someone who thrives in dynamic environments, takes ownership of their work, and brings solid experience primarily with Microsoft infrastructure and cloud solutions. You'll be part of a team that values initiative, continuous learning, and delivering robust technical solutions that support our evolving business needs. Please note, that we are eager to get to know you even if you don't fully "tick all the boxes" on the desired skill list below. We value a can-do attitude and desire to learn and actively participate within the team Hours: Full-time 37.5 hours per week, Monday to Friday, office hours, although some weekend and out-of-hour work may be required to assist business needs. The successful candidate may be expected to join an on-call rota. Contract Term: Permanent The Role Participate in the maintenance, monitoring, implementation and decommission of IT systems, including servers, storage and hardware; and provide professional support and knowledge of Teleperformance systems to internal business units and clients. They will submit recommendations for system improvements, including security, to IT management team and help maintain the optimal operational environment of the Teleperformance IT Systems. O bjectives of the role Support and improve operational IT systems, implement new and decommission old solutions Provide 2 nd - 3 rd Line support for IT systems, infrastructure and Cloud technologies Help design new solutions, based on operational requirements knowledge of the following IT components/Solutions: Windows Server 2016+, AD Domain Services, DHCP, DNS, Azure, GPO, VMWare, Hyper-V (desires), Exchange, M365, Email Filtering & Web Filtering (desired), MECM/TANIUM (desired), Veeam Backup, overall AV Solutions (Trend, Falcon CS), Monitoring & DEX platforms such as SolarWinds, ControlUp, Splunk, Strong Hardware proficiency (Ex: Synergy, Nimble, Brocade, Service BAU requests. Securing systems to Cyber Essentials, PCI DSS and ISO27000 standards through audits, vulnerability scanning and remediation Documentation, creation, update and keeping to date. Assist in the migration from, consolidation of and/or decommission of legacy systems The Ideal Candidate Personal competencies At least 3-5 years IT Systems Team / 3 rd Line Infrastructure Support experience Strong troubleshooting, analytical and support skills Organised, efficient and able to prioritise tasks / plan own time Strong communication skills both verbal and written Be able to think 'out of the box', providing creative ideas and solutions Team player and driven by success, aiming for quality service Experience in a Call Centre environment or similar would be advantageous Required skills SC clearance / SC clearance capable is a big advantage. Windows Server 2016+, configuration, administration and support Hardware support, including racking / (un)racking Microsoft Azure Services Conditional access knowledge is desirable Other cloud platforms are desirable Windows Domain Services - AD Services, DHCP, DNS, Sites & Services Experience with VMware and some Hyper-V Other Hypervisors are desirable Experience with MECM is desirable Experience with Tanium is desirable Experience with Anti-Malware solutions, e.g. Falcon CS System Monitoring and centralized logging, e.g. SolarWinds, Splunk, ControlUp, Chronicle Windows Terminal Server / RDS desirable Linux administration desirable Knowledge and experience of Role Based Access MS Azure Associate/Expert desirable Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and add value to our client's service by delivering great customer service and solutions on their behalf. We've been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world's population.
Oct 15, 2025
Full time
Hello, Thank you for your interested in our L2-L3 Systems Engineer position here at Teleperformance UK. We're looking for a self-driven and proactive Systems Engineer (Level 2-3) with a genuine passion for technology and problem-solving. This role is ideal for someone who thrives in dynamic environments, takes ownership of their work, and brings solid experience primarily with Microsoft infrastructure and cloud solutions. You'll be part of a team that values initiative, continuous learning, and delivering robust technical solutions that support our evolving business needs. Please note, that we are eager to get to know you even if you don't fully "tick all the boxes" on the desired skill list below. We value a can-do attitude and desire to learn and actively participate within the team Hours: Full-time 37.5 hours per week, Monday to Friday, office hours, although some weekend and out-of-hour work may be required to assist business needs. The successful candidate may be expected to join an on-call rota. Contract Term: Permanent The Role Participate in the maintenance, monitoring, implementation and decommission of IT systems, including servers, storage and hardware; and provide professional support and knowledge of Teleperformance systems to internal business units and clients. They will submit recommendations for system improvements, including security, to IT management team and help maintain the optimal operational environment of the Teleperformance IT Systems. O bjectives of the role Support and improve operational IT systems, implement new and decommission old solutions Provide 2 nd - 3 rd Line support for IT systems, infrastructure and Cloud technologies Help design new solutions, based on operational requirements knowledge of the following IT components/Solutions: Windows Server 2016+, AD Domain Services, DHCP, DNS, Azure, GPO, VMWare, Hyper-V (desires), Exchange, M365, Email Filtering & Web Filtering (desired), MECM/TANIUM (desired), Veeam Backup, overall AV Solutions (Trend, Falcon CS), Monitoring & DEX platforms such as SolarWinds, ControlUp, Splunk, Strong Hardware proficiency (Ex: Synergy, Nimble, Brocade, Service BAU requests. Securing systems to Cyber Essentials, PCI DSS and ISO27000 standards through audits, vulnerability scanning and remediation Documentation, creation, update and keeping to date. Assist in the migration from, consolidation of and/or decommission of legacy systems The Ideal Candidate Personal competencies At least 3-5 years IT Systems Team / 3 rd Line Infrastructure Support experience Strong troubleshooting, analytical and support skills Organised, efficient and able to prioritise tasks / plan own time Strong communication skills both verbal and written Be able to think 'out of the box', providing creative ideas and solutions Team player and driven by success, aiming for quality service Experience in a Call Centre environment or similar would be advantageous Required skills SC clearance / SC clearance capable is a big advantage. Windows Server 2016+, configuration, administration and support Hardware support, including racking / (un)racking Microsoft Azure Services Conditional access knowledge is desirable Other cloud platforms are desirable Windows Domain Services - AD Services, DHCP, DNS, Sites & Services Experience with VMware and some Hyper-V Other Hypervisors are desirable Experience with MECM is desirable Experience with Tanium is desirable Experience with Anti-Malware solutions, e.g. Falcon CS System Monitoring and centralized logging, e.g. SolarWinds, Splunk, ControlUp, Chronicle Windows Terminal Server / RDS desirable Linux administration desirable Knowledge and experience of Role Based Access MS Azure Associate/Expert desirable Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and add value to our client's service by delivering great customer service and solutions on their behalf. We've been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world's population.
Hello, Thank you for your interested in our L2-L3 Systems Engineer position here at Teleperformance UK. We're looking for a self-driven and proactive Systems Engineer (Level 2-3) with a genuine passion for technology and problem-solving. This role is ideal for someone who thrives in dynamic environments, takes ownership of their work, and brings solid experience primarily with Microsoft infrastructure and cloud solutions. You'll be part of a team that values initiative, continuous learning, and delivering robust technical solutions that support our evolving business needs. Please note, that we are eager to get to know you even if you don't fully "tick all the boxes" on the desired skill list below. We value a can-do attitude and desire to learn and actively participate within the team Hours: Full-time 37.5 hours per week, Monday to Friday, office hours, although some weekend and out-of-hour work may be required to assist business needs. The successful candidate may be expected to join an on-call rota. Contract Term: Permanent The Role Participate in the maintenance, monitoring, implementation and decommission of IT systems, including servers, storage and hardware; and provide professional support and knowledge of Teleperformance systems to internal business units and clients. They will submit recommendations for system improvements, including security, to IT management team and help maintain the optimal operational environment of the Teleperformance IT Systems. O bjectives of the role Support and improve operational IT systems, implement new and decommission old solutions Provide 2 nd - 3 rd Line support for IT systems, infrastructure and Cloud technologies Help design new solutions, based on operational requirements knowledge of the following IT components/Solutions: Windows Server 2016+, AD Domain Services, DHCP, DNS, Azure, GPO, VMWare, Hyper-V (desires), Exchange, M365, Email Filtering & Web Filtering (desired), MECM/TANIUM (desired), Veeam Backup, overall AV Solutions (Trend, Falcon CS), Monitoring & DEX platforms such as SolarWinds, ControlUp, Splunk, Strong Hardware proficiency (Ex: Synergy, Nimble, Brocade, Service BAU requests. Securing systems to Cyber Essentials, PCI DSS and ISO27000 standards through audits, vulnerability scanning and remediation Documentation, creation, update and keeping to date. Assist in the migration from, consolidation of and/or decommission of legacy systems The Ideal Candidate Personal competencies At least 3-5 years IT Systems Team / 3 rd Line Infrastructure Support experience Strong troubleshooting, analytical and support skills Organised, efficient and able to prioritise tasks / plan own time Strong communication skills both verbal and written Be able to think 'out of the box', providing creative ideas and solutions Team player and driven by success, aiming for quality service Experience in a Call Centre environment or similar would be advantageous Required skills SC clearance / SC clearance capable is a big advantage. Windows Server 2016+, configuration, administration and support Hardware support, including racking / (un)racking Microsoft Azure Services Conditional access knowledge is desirable Other cloud platforms are desirable Windows Domain Services - AD Services, DHCP, DNS, Sites & Services Experience with VMware and some Hyper-V Other Hypervisors are desirable Experience with MECM is desirable Experience with Tanium is desirable Experience with Anti-Malware solutions, e.g. Falcon CS System Monitoring and centralized logging, e.g. SolarWinds, Splunk, ControlUp, Chronicle Windows Terminal Server / RDS desirable Linux administration desirable Knowledge and experience of Role Based Access MS Azure Associate/Expert desirable Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and add value to our client's service by delivering great customer service and solutions on their behalf. We've been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world's population.
Oct 15, 2025
Full time
Hello, Thank you for your interested in our L2-L3 Systems Engineer position here at Teleperformance UK. We're looking for a self-driven and proactive Systems Engineer (Level 2-3) with a genuine passion for technology and problem-solving. This role is ideal for someone who thrives in dynamic environments, takes ownership of their work, and brings solid experience primarily with Microsoft infrastructure and cloud solutions. You'll be part of a team that values initiative, continuous learning, and delivering robust technical solutions that support our evolving business needs. Please note, that we are eager to get to know you even if you don't fully "tick all the boxes" on the desired skill list below. We value a can-do attitude and desire to learn and actively participate within the team Hours: Full-time 37.5 hours per week, Monday to Friday, office hours, although some weekend and out-of-hour work may be required to assist business needs. The successful candidate may be expected to join an on-call rota. Contract Term: Permanent The Role Participate in the maintenance, monitoring, implementation and decommission of IT systems, including servers, storage and hardware; and provide professional support and knowledge of Teleperformance systems to internal business units and clients. They will submit recommendations for system improvements, including security, to IT management team and help maintain the optimal operational environment of the Teleperformance IT Systems. O bjectives of the role Support and improve operational IT systems, implement new and decommission old solutions Provide 2 nd - 3 rd Line support for IT systems, infrastructure and Cloud technologies Help design new solutions, based on operational requirements knowledge of the following IT components/Solutions: Windows Server 2016+, AD Domain Services, DHCP, DNS, Azure, GPO, VMWare, Hyper-V (desires), Exchange, M365, Email Filtering & Web Filtering (desired), MECM/TANIUM (desired), Veeam Backup, overall AV Solutions (Trend, Falcon CS), Monitoring & DEX platforms such as SolarWinds, ControlUp, Splunk, Strong Hardware proficiency (Ex: Synergy, Nimble, Brocade, Service BAU requests. Securing systems to Cyber Essentials, PCI DSS and ISO27000 standards through audits, vulnerability scanning and remediation Documentation, creation, update and keeping to date. Assist in the migration from, consolidation of and/or decommission of legacy systems The Ideal Candidate Personal competencies At least 3-5 years IT Systems Team / 3 rd Line Infrastructure Support experience Strong troubleshooting, analytical and support skills Organised, efficient and able to prioritise tasks / plan own time Strong communication skills both verbal and written Be able to think 'out of the box', providing creative ideas and solutions Team player and driven by success, aiming for quality service Experience in a Call Centre environment or similar would be advantageous Required skills SC clearance / SC clearance capable is a big advantage. Windows Server 2016+, configuration, administration and support Hardware support, including racking / (un)racking Microsoft Azure Services Conditional access knowledge is desirable Other cloud platforms are desirable Windows Domain Services - AD Services, DHCP, DNS, Sites & Services Experience with VMware and some Hyper-V Other Hypervisors are desirable Experience with MECM is desirable Experience with Tanium is desirable Experience with Anti-Malware solutions, e.g. Falcon CS System Monitoring and centralized logging, e.g. SolarWinds, Splunk, ControlUp, Chronicle Windows Terminal Server / RDS desirable Linux administration desirable Knowledge and experience of Role Based Access MS Azure Associate/Expert desirable Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and add value to our client's service by delivering great customer service and solutions on their behalf. We've been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world's population.
Hello, Thank you for your interested in our L2-L3 Systems Engineer position here at Teleperformance UK. We're looking for a self-driven and proactive Systems Engineer (Level 2-3) with a genuine passion for technology and problem-solving. This role is ideal for someone who thrives in dynamic environments, takes ownership of their work, and brings solid experience primarily with Microsoft infrastructure and cloud solutions. You'll be part of a team that values initiative, continuous learning, and delivering robust technical solutions that support our evolving business needs. Please note, that we are eager to get to know you even if you don't fully "tick all the boxes" on the desired skill list below. We value a can-do attitude and desire to learn and actively participate within the team Hours: Full-time 37.5 hours per week, Monday to Friday, office hours, although some weekend and out-of-hour work may be required to assist business needs. The successful candidate may be expected to join an on-call rota. Contract Term: Permanent The Role Participate in the maintenance, monitoring, implementation and decommission of IT systems, including servers, storage and hardware; and provide professional support and knowledge of Teleperformance systems to internal business units and clients. They will submit recommendations for system improvements, including security, to IT management team and help maintain the optimal operational environment of the Teleperformance IT Systems. O bjectives of the role Support and improve operational IT systems, implement new and decommission old solutions Provide 2 nd - 3 rd Line support for IT systems, infrastructure and Cloud technologies Help design new solutions, based on operational requirements knowledge of the following IT components/Solutions: Windows Server 2016+, AD Domain Services, DHCP, DNS, Azure, GPO, VMWare, Hyper-V (desires), Exchange, M365, Email Filtering & Web Filtering (desired), MECM/TANIUM (desired), Veeam Backup, overall AV Solutions (Trend, Falcon CS), Monitoring & DEX platforms such as SolarWinds, ControlUp, Splunk, Strong Hardware proficiency (Ex: Synergy, Nimble, Brocade, Service BAU requests. Securing systems to Cyber Essentials, PCI DSS and ISO27000 standards through audits, vulnerability scanning and remediation Documentation, creation, update and keeping to date. Assist in the migration from, consolidation of and/or decommission of legacy systems The Ideal Candidate Personal competencies At least 3-5 years IT Systems Team / 3 rd Line Infrastructure Support experience Strong troubleshooting, analytical and support skills Organised, efficient and able to prioritise tasks / plan own time Strong communication skills both verbal and written Be able to think 'out of the box', providing creative ideas and solutions Team player and driven by success, aiming for quality service Experience in a Call Centre environment or similar would be advantageous Required skills SC clearance / SC clearance capable is a big advantage. Windows Server 2016+, configuration, administration and support Hardware support, including racking / (un)racking Microsoft Azure Services Conditional access knowledge is desirable Other cloud platforms are desirable Windows Domain Services - AD Services, DHCP, DNS, Sites & Services Experience with VMware and some Hyper-V Other Hypervisors are desirable Experience with MECM is desirable Experience with Tanium is desirable Experience with Anti-Malware solutions, e.g. Falcon CS System Monitoring and centralized logging, e.g. SolarWinds, Splunk, ControlUp, Chronicle Windows Terminal Server / RDS desirable Linux administration desirable Knowledge and experience of Role Based Access MS Azure Associate/Expert desirable Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and add value to our client's service by delivering great customer service and solutions on their behalf. We've been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world's population.
Oct 15, 2025
Full time
Hello, Thank you for your interested in our L2-L3 Systems Engineer position here at Teleperformance UK. We're looking for a self-driven and proactive Systems Engineer (Level 2-3) with a genuine passion for technology and problem-solving. This role is ideal for someone who thrives in dynamic environments, takes ownership of their work, and brings solid experience primarily with Microsoft infrastructure and cloud solutions. You'll be part of a team that values initiative, continuous learning, and delivering robust technical solutions that support our evolving business needs. Please note, that we are eager to get to know you even if you don't fully "tick all the boxes" on the desired skill list below. We value a can-do attitude and desire to learn and actively participate within the team Hours: Full-time 37.5 hours per week, Monday to Friday, office hours, although some weekend and out-of-hour work may be required to assist business needs. The successful candidate may be expected to join an on-call rota. Contract Term: Permanent The Role Participate in the maintenance, monitoring, implementation and decommission of IT systems, including servers, storage and hardware; and provide professional support and knowledge of Teleperformance systems to internal business units and clients. They will submit recommendations for system improvements, including security, to IT management team and help maintain the optimal operational environment of the Teleperformance IT Systems. O bjectives of the role Support and improve operational IT systems, implement new and decommission old solutions Provide 2 nd - 3 rd Line support for IT systems, infrastructure and Cloud technologies Help design new solutions, based on operational requirements knowledge of the following IT components/Solutions: Windows Server 2016+, AD Domain Services, DHCP, DNS, Azure, GPO, VMWare, Hyper-V (desires), Exchange, M365, Email Filtering & Web Filtering (desired), MECM/TANIUM (desired), Veeam Backup, overall AV Solutions (Trend, Falcon CS), Monitoring & DEX platforms such as SolarWinds, ControlUp, Splunk, Strong Hardware proficiency (Ex: Synergy, Nimble, Brocade, Service BAU requests. Securing systems to Cyber Essentials, PCI DSS and ISO27000 standards through audits, vulnerability scanning and remediation Documentation, creation, update and keeping to date. Assist in the migration from, consolidation of and/or decommission of legacy systems The Ideal Candidate Personal competencies At least 3-5 years IT Systems Team / 3 rd Line Infrastructure Support experience Strong troubleshooting, analytical and support skills Organised, efficient and able to prioritise tasks / plan own time Strong communication skills both verbal and written Be able to think 'out of the box', providing creative ideas and solutions Team player and driven by success, aiming for quality service Experience in a Call Centre environment or similar would be advantageous Required skills SC clearance / SC clearance capable is a big advantage. Windows Server 2016+, configuration, administration and support Hardware support, including racking / (un)racking Microsoft Azure Services Conditional access knowledge is desirable Other cloud platforms are desirable Windows Domain Services - AD Services, DHCP, DNS, Sites & Services Experience with VMware and some Hyper-V Other Hypervisors are desirable Experience with MECM is desirable Experience with Tanium is desirable Experience with Anti-Malware solutions, e.g. Falcon CS System Monitoring and centralized logging, e.g. SolarWinds, Splunk, ControlUp, Chronicle Windows Terminal Server / RDS desirable Linux administration desirable Knowledge and experience of Role Based Access MS Azure Associate/Expert desirable Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and add value to our client's service by delivering great customer service and solutions on their behalf. We've been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world's population.
Hello, Thank you for your interested in our L2-L3 Systems Engineer position here at Teleperformance UK. We're looking for a self-driven and proactive Systems Engineer (Level 2-3) with a genuine passion for technology and problem-solving. This role is ideal for someone who thrives in dynamic environments, takes ownership of their work, and brings solid experience primarily with Microsoft infrastructure and cloud solutions. You'll be part of a team that values initiative, continuous learning, and delivering robust technical solutions that support our evolving business needs. Please note, that we are eager to get to know you even if you don't fully "tick all the boxes" on the desired skill list below. We value a can-do attitude and desire to learn and actively participate within the team Hours: Full-time 37.5 hours per week, Monday to Friday, office hours, although some weekend and out-of-hour work may be required to assist business needs. The successful candidate may be expected to join an on-call rota. Contract Term: Permanent The Role Participate in the maintenance, monitoring, implementation and decommission of IT systems, including servers, storage and hardware; and provide professional support and knowledge of Teleperformance systems to internal business units and clients. They will submit recommendations for system improvements, including security, to IT management team and help maintain the optimal operational environment of the Teleperformance IT Systems. O bjectives of the role Support and improve operational IT systems, implement new and decommission old solutions Provide 2 nd - 3 rd Line support for IT systems, infrastructure and Cloud technologies Help design new solutions, based on operational requirements knowledge of the following IT components/Solutions: Windows Server 2016+, AD Domain Services, DHCP, DNS, Azure, GPO, VMWare, Hyper-V (desires), Exchange, M365, Email Filtering & Web Filtering (desired), MECM/TANIUM (desired), Veeam Backup, overall AV Solutions (Trend, Falcon CS), Monitoring & DEX platforms such as SolarWinds, ControlUp, Splunk, Strong Hardware proficiency (Ex: Synergy, Nimble, Brocade, Service BAU requests. Securing systems to Cyber Essentials, PCI DSS and ISO27000 standards through audits, vulnerability scanning and remediation Documentation, creation, update and keeping to date. Assist in the migration from, consolidation of and/or decommission of legacy systems The Ideal Candidate Personal competencies At least 3-5 years IT Systems Team / 3 rd Line Infrastructure Support experience Strong troubleshooting, analytical and support skills Organised, efficient and able to prioritise tasks / plan own time Strong communication skills both verbal and written Be able to think 'out of the box', providing creative ideas and solutions Team player and driven by success, aiming for quality service Experience in a Call Centre environment or similar would be advantageous Required skills SC clearance / SC clearance capable is a big advantage. Windows Server 2016+, configuration, administration and support Hardware support, including racking / (un)racking Microsoft Azure Services Conditional access knowledge is desirable Other cloud platforms are desirable Windows Domain Services - AD Services, DHCP, DNS, Sites & Services Experience with VMware and some Hyper-V Other Hypervisors are desirable Experience with MECM is desirable Experience with Tanium is desirable Experience with Anti-Malware solutions, e.g. Falcon CS System Monitoring and centralized logging, e.g. SolarWinds, Splunk, ControlUp, Chronicle Windows Terminal Server / RDS desirable Linux administration desirable Knowledge and experience of Role Based Access MS Azure Associate/Expert desirable Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and add value to our client's service by delivering great customer service and solutions on their behalf. We've been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world's population.
Oct 15, 2025
Full time
Hello, Thank you for your interested in our L2-L3 Systems Engineer position here at Teleperformance UK. We're looking for a self-driven and proactive Systems Engineer (Level 2-3) with a genuine passion for technology and problem-solving. This role is ideal for someone who thrives in dynamic environments, takes ownership of their work, and brings solid experience primarily with Microsoft infrastructure and cloud solutions. You'll be part of a team that values initiative, continuous learning, and delivering robust technical solutions that support our evolving business needs. Please note, that we are eager to get to know you even if you don't fully "tick all the boxes" on the desired skill list below. We value a can-do attitude and desire to learn and actively participate within the team Hours: Full-time 37.5 hours per week, Monday to Friday, office hours, although some weekend and out-of-hour work may be required to assist business needs. The successful candidate may be expected to join an on-call rota. Contract Term: Permanent The Role Participate in the maintenance, monitoring, implementation and decommission of IT systems, including servers, storage and hardware; and provide professional support and knowledge of Teleperformance systems to internal business units and clients. They will submit recommendations for system improvements, including security, to IT management team and help maintain the optimal operational environment of the Teleperformance IT Systems. O bjectives of the role Support and improve operational IT systems, implement new and decommission old solutions Provide 2 nd - 3 rd Line support for IT systems, infrastructure and Cloud technologies Help design new solutions, based on operational requirements knowledge of the following IT components/Solutions: Windows Server 2016+, AD Domain Services, DHCP, DNS, Azure, GPO, VMWare, Hyper-V (desires), Exchange, M365, Email Filtering & Web Filtering (desired), MECM/TANIUM (desired), Veeam Backup, overall AV Solutions (Trend, Falcon CS), Monitoring & DEX platforms such as SolarWinds, ControlUp, Splunk, Strong Hardware proficiency (Ex: Synergy, Nimble, Brocade, Service BAU requests. Securing systems to Cyber Essentials, PCI DSS and ISO27000 standards through audits, vulnerability scanning and remediation Documentation, creation, update and keeping to date. Assist in the migration from, consolidation of and/or decommission of legacy systems The Ideal Candidate Personal competencies At least 3-5 years IT Systems Team / 3 rd Line Infrastructure Support experience Strong troubleshooting, analytical and support skills Organised, efficient and able to prioritise tasks / plan own time Strong communication skills both verbal and written Be able to think 'out of the box', providing creative ideas and solutions Team player and driven by success, aiming for quality service Experience in a Call Centre environment or similar would be advantageous Required skills SC clearance / SC clearance capable is a big advantage. Windows Server 2016+, configuration, administration and support Hardware support, including racking / (un)racking Microsoft Azure Services Conditional access knowledge is desirable Other cloud platforms are desirable Windows Domain Services - AD Services, DHCP, DNS, Sites & Services Experience with VMware and some Hyper-V Other Hypervisors are desirable Experience with MECM is desirable Experience with Tanium is desirable Experience with Anti-Malware solutions, e.g. Falcon CS System Monitoring and centralized logging, e.g. SolarWinds, Splunk, ControlUp, Chronicle Windows Terminal Server / RDS desirable Linux administration desirable Knowledge and experience of Role Based Access MS Azure Associate/Expert desirable Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and add value to our client's service by delivering great customer service and solutions on their behalf. We've been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world's population.
Hello, Thank you for your interested in our L2-L3 Systems Engineer position here at Teleperformance UK. We're looking for a self-driven and proactive Systems Engineer (Level 2-3) with a genuine passion for technology and problem-solving. This role is ideal for someone who thrives in dynamic environments, takes ownership of their work, and brings solid experience primarily with Microsoft infrastructure and cloud solutions. You'll be part of a team that values initiative, continuous learning, and delivering robust technical solutions that support our evolving business needs. Please note, that we are eager to get to know you even if you don't fully "tick all the boxes" on the desired skill list below. We value a can-do attitude and desire to learn and actively participate within the team Hours: Full-time 37.5 hours per week, Monday to Friday, office hours, although some weekend and out-of-hour work may be required to assist business needs. The successful candidate may be expected to join an on-call rota. Contract Term: Permanent The Role Participate in the maintenance, monitoring, implementation and decommission of IT systems, including servers, storage and hardware; and provide professional support and knowledge of Teleperformance systems to internal business units and clients. They will submit recommendations for system improvements, including security, to IT management team and help maintain the optimal operational environment of the Teleperformance IT Systems. O bjectives of the role Support and improve operational IT systems, implement new and decommission old solutions Provide 2 nd - 3 rd Line support for IT systems, infrastructure and Cloud technologies Help design new solutions, based on operational requirements knowledge of the following IT components/Solutions: Windows Server 2016+, AD Domain Services, DHCP, DNS, Azure, GPO, VMWare, Hyper-V (desires), Exchange, M365, Email Filtering & Web Filtering (desired), MECM/TANIUM (desired), Veeam Backup, overall AV Solutions (Trend, Falcon CS), Monitoring & DEX platforms such as SolarWinds, ControlUp, Splunk, Strong Hardware proficiency (Ex: Synergy, Nimble, Brocade, Service BAU requests. Securing systems to Cyber Essentials, PCI DSS and ISO27000 standards through audits, vulnerability scanning and remediation Documentation, creation, update and keeping to date. Assist in the migration from, consolidation of and/or decommission of legacy systems The Ideal Candidate Personal competencies At least 3-5 years IT Systems Team / 3 rd Line Infrastructure Support experience Strong troubleshooting, analytical and support skills Organised, efficient and able to prioritise tasks / plan own time Strong communication skills both verbal and written Be able to think 'out of the box', providing creative ideas and solutions Team player and driven by success, aiming for quality service Experience in a Call Centre environment or similar would be advantageous Required skills SC clearance / SC clearance capable is a big advantage. Windows Server 2016+, configuration, administration and support Hardware support, including racking / (un)racking Microsoft Azure Services Conditional access knowledge is desirable Other cloud platforms are desirable Windows Domain Services - AD Services, DHCP, DNS, Sites & Services Experience with VMware and some Hyper-V Other Hypervisors are desirable Experience with MECM is desirable Experience with Tanium is desirable Experience with Anti-Malware solutions, e.g. Falcon CS System Monitoring and centralized logging, e.g. SolarWinds, Splunk, ControlUp, Chronicle Windows Terminal Server / RDS desirable Linux administration desirable Knowledge and experience of Role Based Access MS Azure Associate/Expert desirable Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and add value to our client's service by delivering great customer service and solutions on their behalf. We've been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world's population.
Oct 15, 2025
Full time
Hello, Thank you for your interested in our L2-L3 Systems Engineer position here at Teleperformance UK. We're looking for a self-driven and proactive Systems Engineer (Level 2-3) with a genuine passion for technology and problem-solving. This role is ideal for someone who thrives in dynamic environments, takes ownership of their work, and brings solid experience primarily with Microsoft infrastructure and cloud solutions. You'll be part of a team that values initiative, continuous learning, and delivering robust technical solutions that support our evolving business needs. Please note, that we are eager to get to know you even if you don't fully "tick all the boxes" on the desired skill list below. We value a can-do attitude and desire to learn and actively participate within the team Hours: Full-time 37.5 hours per week, Monday to Friday, office hours, although some weekend and out-of-hour work may be required to assist business needs. The successful candidate may be expected to join an on-call rota. Contract Term: Permanent The Role Participate in the maintenance, monitoring, implementation and decommission of IT systems, including servers, storage and hardware; and provide professional support and knowledge of Teleperformance systems to internal business units and clients. They will submit recommendations for system improvements, including security, to IT management team and help maintain the optimal operational environment of the Teleperformance IT Systems. O bjectives of the role Support and improve operational IT systems, implement new and decommission old solutions Provide 2 nd - 3 rd Line support for IT systems, infrastructure and Cloud technologies Help design new solutions, based on operational requirements knowledge of the following IT components/Solutions: Windows Server 2016+, AD Domain Services, DHCP, DNS, Azure, GPO, VMWare, Hyper-V (desires), Exchange, M365, Email Filtering & Web Filtering (desired), MECM/TANIUM (desired), Veeam Backup, overall AV Solutions (Trend, Falcon CS), Monitoring & DEX platforms such as SolarWinds, ControlUp, Splunk, Strong Hardware proficiency (Ex: Synergy, Nimble, Brocade, Service BAU requests. Securing systems to Cyber Essentials, PCI DSS and ISO27000 standards through audits, vulnerability scanning and remediation Documentation, creation, update and keeping to date. Assist in the migration from, consolidation of and/or decommission of legacy systems The Ideal Candidate Personal competencies At least 3-5 years IT Systems Team / 3 rd Line Infrastructure Support experience Strong troubleshooting, analytical and support skills Organised, efficient and able to prioritise tasks / plan own time Strong communication skills both verbal and written Be able to think 'out of the box', providing creative ideas and solutions Team player and driven by success, aiming for quality service Experience in a Call Centre environment or similar would be advantageous Required skills SC clearance / SC clearance capable is a big advantage. Windows Server 2016+, configuration, administration and support Hardware support, including racking / (un)racking Microsoft Azure Services Conditional access knowledge is desirable Other cloud platforms are desirable Windows Domain Services - AD Services, DHCP, DNS, Sites & Services Experience with VMware and some Hyper-V Other Hypervisors are desirable Experience with MECM is desirable Experience with Tanium is desirable Experience with Anti-Malware solutions, e.g. Falcon CS System Monitoring and centralized logging, e.g. SolarWinds, Splunk, ControlUp, Chronicle Windows Terminal Server / RDS desirable Linux administration desirable Knowledge and experience of Role Based Access MS Azure Associate/Expert desirable Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and add value to our client's service by delivering great customer service and solutions on their behalf. We've been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world's population.
Hello, Thank you for your interested in our L2-L3 Systems Engineer position here at Teleperformance UK. We're looking for a self-driven and proactive Systems Engineer (Level 2-3) with a genuine passion for technology and problem-solving. This role is ideal for someone who thrives in dynamic environments, takes ownership of their work, and brings solid experience primarily with Microsoft infrastructure and cloud solutions. You'll be part of a team that values initiative, continuous learning, and delivering robust technical solutions that support our evolving business needs. Please note, that we are eager to get to know you even if you don't fully "tick all the boxes" on the desired skill list below. We value a can-do attitude and desire to learn and actively participate within the team Hours: Full-time 37.5 hours per week, Monday to Friday, office hours, although some weekend and out-of-hour work may be required to assist business needs. The successful candidate may be expected to join an on-call rota. Contract Term: Permanent The Role Participate in the maintenance, monitoring, implementation and decommission of IT systems, including servers, storage and hardware; and provide professional support and knowledge of Teleperformance systems to internal business units and clients. They will submit recommendations for system improvements, including security, to IT management team and help maintain the optimal operational environment of the Teleperformance IT Systems. O bjectives of the role Support and improve operational IT systems, implement new and decommission old solutions Provide 2 nd - 3 rd Line support for IT systems, infrastructure and Cloud technologies Help design new solutions, based on operational requirements knowledge of the following IT components/Solutions: Windows Server 2016+, AD Domain Services, DHCP, DNS, Azure, GPO, VMWare, Hyper-V (desires), Exchange, M365, Email Filtering & Web Filtering (desired), MECM/TANIUM (desired), Veeam Backup, overall AV Solutions (Trend, Falcon CS), Monitoring & DEX platforms such as SolarWinds, ControlUp, Splunk, Strong Hardware proficiency (Ex: Synergy, Nimble, Brocade, Service BAU requests. Securing systems to Cyber Essentials, PCI DSS and ISO27000 standards through audits, vulnerability scanning and remediation Documentation, creation, update and keeping to date. Assist in the migration from, consolidation of and/or decommission of legacy systems The Ideal Candidate Personal competencies At least 3-5 years IT Systems Team / 3 rd Line Infrastructure Support experience Strong troubleshooting, analytical and support skills Organised, efficient and able to prioritise tasks / plan own time Strong communication skills both verbal and written Be able to think 'out of the box', providing creative ideas and solutions Team player and driven by success, aiming for quality service Experience in a Call Centre environment or similar would be advantageous Required skills SC clearance / SC clearance capable is a big advantage. Windows Server 2016+, configuration, administration and support Hardware support, including racking / (un)racking Microsoft Azure Services Conditional access knowledge is desirable Other cloud platforms are desirable Windows Domain Services - AD Services, DHCP, DNS, Sites & Services Experience with VMware and some Hyper-V Other Hypervisors are desirable Experience with MECM is desirable Experience with Tanium is desirable Experience with Anti-Malware solutions, e.g. Falcon CS System Monitoring and centralized logging, e.g. SolarWinds, Splunk, ControlUp, Chronicle Windows Terminal Server / RDS desirable Linux administration desirable Knowledge and experience of Role Based Access MS Azure Associate/Expert desirable Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and add value to our client's service by delivering great customer service and solutions on their behalf. We've been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world's population.
Oct 15, 2025
Full time
Hello, Thank you for your interested in our L2-L3 Systems Engineer position here at Teleperformance UK. We're looking for a self-driven and proactive Systems Engineer (Level 2-3) with a genuine passion for technology and problem-solving. This role is ideal for someone who thrives in dynamic environments, takes ownership of their work, and brings solid experience primarily with Microsoft infrastructure and cloud solutions. You'll be part of a team that values initiative, continuous learning, and delivering robust technical solutions that support our evolving business needs. Please note, that we are eager to get to know you even if you don't fully "tick all the boxes" on the desired skill list below. We value a can-do attitude and desire to learn and actively participate within the team Hours: Full-time 37.5 hours per week, Monday to Friday, office hours, although some weekend and out-of-hour work may be required to assist business needs. The successful candidate may be expected to join an on-call rota. Contract Term: Permanent The Role Participate in the maintenance, monitoring, implementation and decommission of IT systems, including servers, storage and hardware; and provide professional support and knowledge of Teleperformance systems to internal business units and clients. They will submit recommendations for system improvements, including security, to IT management team and help maintain the optimal operational environment of the Teleperformance IT Systems. O bjectives of the role Support and improve operational IT systems, implement new and decommission old solutions Provide 2 nd - 3 rd Line support for IT systems, infrastructure and Cloud technologies Help design new solutions, based on operational requirements knowledge of the following IT components/Solutions: Windows Server 2016+, AD Domain Services, DHCP, DNS, Azure, GPO, VMWare, Hyper-V (desires), Exchange, M365, Email Filtering & Web Filtering (desired), MECM/TANIUM (desired), Veeam Backup, overall AV Solutions (Trend, Falcon CS), Monitoring & DEX platforms such as SolarWinds, ControlUp, Splunk, Strong Hardware proficiency (Ex: Synergy, Nimble, Brocade, Service BAU requests. Securing systems to Cyber Essentials, PCI DSS and ISO27000 standards through audits, vulnerability scanning and remediation Documentation, creation, update and keeping to date. Assist in the migration from, consolidation of and/or decommission of legacy systems The Ideal Candidate Personal competencies At least 3-5 years IT Systems Team / 3 rd Line Infrastructure Support experience Strong troubleshooting, analytical and support skills Organised, efficient and able to prioritise tasks / plan own time Strong communication skills both verbal and written Be able to think 'out of the box', providing creative ideas and solutions Team player and driven by success, aiming for quality service Experience in a Call Centre environment or similar would be advantageous Required skills SC clearance / SC clearance capable is a big advantage. Windows Server 2016+, configuration, administration and support Hardware support, including racking / (un)racking Microsoft Azure Services Conditional access knowledge is desirable Other cloud platforms are desirable Windows Domain Services - AD Services, DHCP, DNS, Sites & Services Experience with VMware and some Hyper-V Other Hypervisors are desirable Experience with MECM is desirable Experience with Tanium is desirable Experience with Anti-Malware solutions, e.g. Falcon CS System Monitoring and centralized logging, e.g. SolarWinds, Splunk, ControlUp, Chronicle Windows Terminal Server / RDS desirable Linux administration desirable Knowledge and experience of Role Based Access MS Azure Associate/Expert desirable Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and add value to our client's service by delivering great customer service and solutions on their behalf. We've been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world's population.
Hello, Thank you for your interested in our L2-L3 Systems Engineer position here at Teleperformance UK. We're looking for a self-driven and proactive Systems Engineer (Level 2-3) with a genuine passion for technology and problem-solving. This role is ideal for someone who thrives in dynamic environments, takes ownership of their work, and brings solid experience primarily with Microsoft infrastructure and cloud solutions. You'll be part of a team that values initiative, continuous learning, and delivering robust technical solutions that support our evolving business needs. Please note, that we are eager to get to know you even if you don't fully "tick all the boxes" on the desired skill list below. We value a can-do attitude and desire to learn and actively participate within the team Hours: Full-time 37.5 hours per week, Monday to Friday, office hours, although some weekend and out-of-hour work may be required to assist business needs. The successful candidate may be expected to join an on-call rota. Contract Term: Permanent The Role Participate in the maintenance, monitoring, implementation and decommission of IT systems, including servers, storage and hardware; and provide professional support and knowledge of Teleperformance systems to internal business units and clients. They will submit recommendations for system improvements, including security, to IT management team and help maintain the optimal operational environment of the Teleperformance IT Systems. O bjectives of the role Support and improve operational IT systems, implement new and decommission old solutions Provide 2 nd - 3 rd Line support for IT systems, infrastructure and Cloud technologies Help design new solutions, based on operational requirements knowledge of the following IT components/Solutions: Windows Server 2016+, AD Domain Services, DHCP, DNS, Azure, GPO, VMWare, Hyper-V (desires), Exchange, M365, Email Filtering & Web Filtering (desired), MECM/TANIUM (desired), Veeam Backup, overall AV Solutions (Trend, Falcon CS), Monitoring & DEX platforms such as SolarWinds, ControlUp, Splunk, Strong Hardware proficiency (Ex: Synergy, Nimble, Brocade, Service BAU requests. Securing systems to Cyber Essentials, PCI DSS and ISO27000 standards through audits, vulnerability scanning and remediation Documentation, creation, update and keeping to date. Assist in the migration from, consolidation of and/or decommission of legacy systems The Ideal Candidate Personal competencies At least 3-5 years IT Systems Team / 3 rd Line Infrastructure Support experience Strong troubleshooting, analytical and support skills Organised, efficient and able to prioritise tasks / plan own time Strong communication skills both verbal and written Be able to think 'out of the box', providing creative ideas and solutions Team player and driven by success, aiming for quality service Experience in a Call Centre environment or similar would be advantageous Required skills SC clearance / SC clearance capable is a big advantage. Windows Server 2016+, configuration, administration and support Hardware support, including racking / (un)racking Microsoft Azure Services Conditional access knowledge is desirable Other cloud platforms are desirable Windows Domain Services - AD Services, DHCP, DNS, Sites & Services Experience with VMware and some Hyper-V Other Hypervisors are desirable Experience with MECM is desirable Experience with Tanium is desirable Experience with Anti-Malware solutions, e.g. Falcon CS System Monitoring and centralized logging, e.g. SolarWinds, Splunk, ControlUp, Chronicle Windows Terminal Server / RDS desirable Linux administration desirable Knowledge and experience of Role Based Access MS Azure Associate/Expert desirable Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and add value to our client's service by delivering great customer service and solutions on their behalf. We've been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world's population.
Oct 15, 2025
Full time
Hello, Thank you for your interested in our L2-L3 Systems Engineer position here at Teleperformance UK. We're looking for a self-driven and proactive Systems Engineer (Level 2-3) with a genuine passion for technology and problem-solving. This role is ideal for someone who thrives in dynamic environments, takes ownership of their work, and brings solid experience primarily with Microsoft infrastructure and cloud solutions. You'll be part of a team that values initiative, continuous learning, and delivering robust technical solutions that support our evolving business needs. Please note, that we are eager to get to know you even if you don't fully "tick all the boxes" on the desired skill list below. We value a can-do attitude and desire to learn and actively participate within the team Hours: Full-time 37.5 hours per week, Monday to Friday, office hours, although some weekend and out-of-hour work may be required to assist business needs. The successful candidate may be expected to join an on-call rota. Contract Term: Permanent The Role Participate in the maintenance, monitoring, implementation and decommission of IT systems, including servers, storage and hardware; and provide professional support and knowledge of Teleperformance systems to internal business units and clients. They will submit recommendations for system improvements, including security, to IT management team and help maintain the optimal operational environment of the Teleperformance IT Systems. O bjectives of the role Support and improve operational IT systems, implement new and decommission old solutions Provide 2 nd - 3 rd Line support for IT systems, infrastructure and Cloud technologies Help design new solutions, based on operational requirements knowledge of the following IT components/Solutions: Windows Server 2016+, AD Domain Services, DHCP, DNS, Azure, GPO, VMWare, Hyper-V (desires), Exchange, M365, Email Filtering & Web Filtering (desired), MECM/TANIUM (desired), Veeam Backup, overall AV Solutions (Trend, Falcon CS), Monitoring & DEX platforms such as SolarWinds, ControlUp, Splunk, Strong Hardware proficiency (Ex: Synergy, Nimble, Brocade, Service BAU requests. Securing systems to Cyber Essentials, PCI DSS and ISO27000 standards through audits, vulnerability scanning and remediation Documentation, creation, update and keeping to date. Assist in the migration from, consolidation of and/or decommission of legacy systems The Ideal Candidate Personal competencies At least 3-5 years IT Systems Team / 3 rd Line Infrastructure Support experience Strong troubleshooting, analytical and support skills Organised, efficient and able to prioritise tasks / plan own time Strong communication skills both verbal and written Be able to think 'out of the box', providing creative ideas and solutions Team player and driven by success, aiming for quality service Experience in a Call Centre environment or similar would be advantageous Required skills SC clearance / SC clearance capable is a big advantage. Windows Server 2016+, configuration, administration and support Hardware support, including racking / (un)racking Microsoft Azure Services Conditional access knowledge is desirable Other cloud platforms are desirable Windows Domain Services - AD Services, DHCP, DNS, Sites & Services Experience with VMware and some Hyper-V Other Hypervisors are desirable Experience with MECM is desirable Experience with Tanium is desirable Experience with Anti-Malware solutions, e.g. Falcon CS System Monitoring and centralized logging, e.g. SolarWinds, Splunk, ControlUp, Chronicle Windows Terminal Server / RDS desirable Linux administration desirable Knowledge and experience of Role Based Access MS Azure Associate/Expert desirable Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and add value to our client's service by delivering great customer service and solutions on their behalf. We've been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world's population.
Storage Infrastructure Analyst End Date: 31st March 2026 Rate: 325 Location: Coventry - 2 days a week on site JD - The Infrastructure Analyst - Storage will join an already established Platform team, providing a level of technical knowledge to undertake the troubleshooting and resolution to production incidents or problems independently escalating to Senior Engineers if required. Completes tasks to agreed levels of quality, within stated timescales with minimal supervision. Looks for improvement opportunities within the team and its processes/procedures. Responsible for independently troubleshooting and resolving production service incidents Undertake technical tasks such as patching, allocating storage, maintaining scripts and configuring backups Effectively prioritise tasks to ensure high priority activities are completed first Specific Skills: Demonstrable level of knowledge in their chosen technical discipline. Essential experience of working in a complex, pressurised production environment. Financial services experience would be desirable but not essential. Essential skills Exposure to and application of IBM Flash Systems - knowledge and experience of replication using global mirror, metro mirror and change volumes Exposure to and application of cluster management within Spectrum Scale, Oracle and ESXi environments Exposure to and application Spectrum Scale - protocols to include GPFS, NFS, and SMB in active-active topology Explore to or awareness of GKLM (SKLM) Awareness of how actions can affect availability Provision and redaction of storage across the IBM storage estate - all technologies Experience of working with Linux command line technologies Experience of ticket management using ServiceNow Desirable skills An appreciation of Cloud technologies (AWS) and associated features Knowledge of AWS server administration and features Some experience of working within an Agile delivery environment An understanding of VMware products including vSphere, vRealize & related technologies An understanding of Cisco UCS & HPE infrastructure An understanding of virtualisation architectures and some experience supporting
Oct 15, 2025
Contractor
Storage Infrastructure Analyst End Date: 31st March 2026 Rate: 325 Location: Coventry - 2 days a week on site JD - The Infrastructure Analyst - Storage will join an already established Platform team, providing a level of technical knowledge to undertake the troubleshooting and resolution to production incidents or problems independently escalating to Senior Engineers if required. Completes tasks to agreed levels of quality, within stated timescales with minimal supervision. Looks for improvement opportunities within the team and its processes/procedures. Responsible for independently troubleshooting and resolving production service incidents Undertake technical tasks such as patching, allocating storage, maintaining scripts and configuring backups Effectively prioritise tasks to ensure high priority activities are completed first Specific Skills: Demonstrable level of knowledge in their chosen technical discipline. Essential experience of working in a complex, pressurised production environment. Financial services experience would be desirable but not essential. Essential skills Exposure to and application of IBM Flash Systems - knowledge and experience of replication using global mirror, metro mirror and change volumes Exposure to and application of cluster management within Spectrum Scale, Oracle and ESXi environments Exposure to and application Spectrum Scale - protocols to include GPFS, NFS, and SMB in active-active topology Explore to or awareness of GKLM (SKLM) Awareness of how actions can affect availability Provision and redaction of storage across the IBM storage estate - all technologies Experience of working with Linux command line technologies Experience of ticket management using ServiceNow Desirable skills An appreciation of Cloud technologies (AWS) and associated features Knowledge of AWS server administration and features Some experience of working within an Agile delivery environment An understanding of VMware products including vSphere, vRealize & related technologies An understanding of Cisco UCS & HPE infrastructure An understanding of virtualisation architectures and some experience supporting
