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strategic customer success manager
Marc Daniels
Financial Planning & Analysis Manager
Marc Daniels Hounslow, London
A Financial Planning & Analysis Manager is required to join a successful business based in Hounslow. This is an opportunity to join a fast-growing, international business with direct exposure to the senior leadership team and the CFO. Responsibilities: Ownership of budgeting and forecasting processes alongside the CFO Develop consistent forecasting and reporting framework across the business Improvement and ongoing delivery of Exec Team and Board review packs, including relevant analysis, commentary and non-financial KPIs Provide ad hoc support to CFO and business Finance Directors to analyse investment opportunities and key risks Proactively work with the business to develop and improve reporting and analysis, with a particular focus on margin analysis and product profitability Cash and working capital analysis and development of long-term forecast model Review, understand and challenge business performance as part of monthly performance cycle Producing new analysis on our performance across a range of variables Proposing and implementing improvements you identify to existing analysis, helping to make them robust and repeatable Working closely with Senior Management (including the CFO) and their direct reports on a day-to-day basis, using financial information to inform them on business performance or decisions Supporting with budgeting, forecasting and long-term strategic planning across the company Demonstrating aptitude for understanding numbers and making commercial recommendations from that information Robust commercial, trend and business analysis across customer, categories & products Requirements: Qualified ACCA / CIMA Experience in reporting and FP&A A proactive, collaborative character who demonstrates strong integrity and has the ability to apply best in class principles pragmatically based on business needs Strong systems, excel and data analysis capabilities - ideally with reporting tools such as PowerBI alongside strong excel skills Focus on continuous improvements, and enjoys solving problems By applying you will be registered as a candidate with Marc Daniels Specialist Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your personal data.
Apr 04, 2026
Full time
A Financial Planning & Analysis Manager is required to join a successful business based in Hounslow. This is an opportunity to join a fast-growing, international business with direct exposure to the senior leadership team and the CFO. Responsibilities: Ownership of budgeting and forecasting processes alongside the CFO Develop consistent forecasting and reporting framework across the business Improvement and ongoing delivery of Exec Team and Board review packs, including relevant analysis, commentary and non-financial KPIs Provide ad hoc support to CFO and business Finance Directors to analyse investment opportunities and key risks Proactively work with the business to develop and improve reporting and analysis, with a particular focus on margin analysis and product profitability Cash and working capital analysis and development of long-term forecast model Review, understand and challenge business performance as part of monthly performance cycle Producing new analysis on our performance across a range of variables Proposing and implementing improvements you identify to existing analysis, helping to make them robust and repeatable Working closely with Senior Management (including the CFO) and their direct reports on a day-to-day basis, using financial information to inform them on business performance or decisions Supporting with budgeting, forecasting and long-term strategic planning across the company Demonstrating aptitude for understanding numbers and making commercial recommendations from that information Robust commercial, trend and business analysis across customer, categories & products Requirements: Qualified ACCA / CIMA Experience in reporting and FP&A A proactive, collaborative character who demonstrates strong integrity and has the ability to apply best in class principles pragmatically based on business needs Strong systems, excel and data analysis capabilities - ideally with reporting tools such as PowerBI alongside strong excel skills Focus on continuous improvements, and enjoys solving problems By applying you will be registered as a candidate with Marc Daniels Specialist Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your personal data.
Premier Technical Recruitment
Programme Manager
Premier Technical Recruitment City, Birmingham
Programme Manager Birmingham, West Midlands c 55k - 65k + benefits or to 38 per hour Our client originated more than half a century ago and are recognised as a market leader in the niche electroplating on plastics sector for supply to a diverse range of clients and industry sectors throughout the UK. As a result of continued success and an ongoing program of strategic growth, they are now seeking to recruit an experienced and proactive Programme Manager with proven skills and success gained within a fast-paced manufacturing environment to complement their established and highly professional Production team. Reporting to the Operations Director and based near Birmingham, the successful Programme Manager will be tasked with overseeing program and project teams and managing the output and day-to-day running of various processes including moulding, chrome plating, paint and assembly. Core duties for this varied and challenging role will include (but not be limited to): Leading all current programmes, from business being awarded to handover and manufacturing, managing stakeholders internally as well as externally and ensuring the highest quality standards are attained throughout. Ensuring effective communication to all program stakeholders regarding program status, open issues, risks and decisions made. Supporting commercial activities ensuring feasibility and operational suitability for new projects and Engineering Change Requests. Working at customer sites as well as plant supporting customer meetings and build requirements as part of the team where required. To be considered for this exceptional Programme Manager opportunity within a genuine market leading niche sector organisation, it is envisaged that the successful candidate will demonstrate at least 4 years' experience or more of managing cross functional teams in order to meet deadlines in a pressurised environment (ideally allied to the automotive sector or similar) and be confident in working with customers at all levels and managing their expectations at every stage of the process. Realistically qualified to at least HNC level or above in a relevant engineering discipline or QBE, you will be a well-rounded individual who can withstand program demands and deliver against customer and internal milestones, whilst managing cross functional teams and achieving and exceeding business goals. Contact the Production Team at Premier Technical Recruitment on (phone number removed) or email your cv in confidence to (url removed) for further details.
Apr 04, 2026
Full time
Programme Manager Birmingham, West Midlands c 55k - 65k + benefits or to 38 per hour Our client originated more than half a century ago and are recognised as a market leader in the niche electroplating on plastics sector for supply to a diverse range of clients and industry sectors throughout the UK. As a result of continued success and an ongoing program of strategic growth, they are now seeking to recruit an experienced and proactive Programme Manager with proven skills and success gained within a fast-paced manufacturing environment to complement their established and highly professional Production team. Reporting to the Operations Director and based near Birmingham, the successful Programme Manager will be tasked with overseeing program and project teams and managing the output and day-to-day running of various processes including moulding, chrome plating, paint and assembly. Core duties for this varied and challenging role will include (but not be limited to): Leading all current programmes, from business being awarded to handover and manufacturing, managing stakeholders internally as well as externally and ensuring the highest quality standards are attained throughout. Ensuring effective communication to all program stakeholders regarding program status, open issues, risks and decisions made. Supporting commercial activities ensuring feasibility and operational suitability for new projects and Engineering Change Requests. Working at customer sites as well as plant supporting customer meetings and build requirements as part of the team where required. To be considered for this exceptional Programme Manager opportunity within a genuine market leading niche sector organisation, it is envisaged that the successful candidate will demonstrate at least 4 years' experience or more of managing cross functional teams in order to meet deadlines in a pressurised environment (ideally allied to the automotive sector or similar) and be confident in working with customers at all levels and managing their expectations at every stage of the process. Realistically qualified to at least HNC level or above in a relevant engineering discipline or QBE, you will be a well-rounded individual who can withstand program demands and deliver against customer and internal milestones, whilst managing cross functional teams and achieving and exceeding business goals. Contact the Production Team at Premier Technical Recruitment on (phone number removed) or email your cv in confidence to (url removed) for further details.
Zachary Daniels Recruitment
Area Manager
Zachary Daniels Recruitment
Area Manager Up to 70,000 + Car, Bonus & Benefits Our client, a leading organisation within the retail sector, is seeking an Area Manager to oversee a portfolio of stores. This role is ideal for an experienced multi-site retail leader who thrives in a fast-paced environment and is passionate about driving performance, developing people, and delivering outstanding commercial results. Area Manager Role Overview The Area Manager will be responsible for leading and inspiring store teams to achieve sales, service, and operational excellence across their area. The successful candidate will play a key role in maximising profitability, maintaining brand standards, and building a strong culture of collaboration and performance. Area Manager Responsibilities Lead, coach, and develop Store Managers and their teams to deliver strong commercial and operational outcomes. Drive sales and profitability through effective business planning, performance management, and execution. Ensure consistent delivery of exceptional customer service and compliance with brand and operational standards. Partner with internal stakeholders to optimise people, product, and operational opportunities. Foster an inclusive, positive, and high-performing culture that supports engagement and continuous improvement. Identify and develop internal talent to create a strong pipeline for future growth. Support recruitment, onboarding, and retention of high-calibre team members. Proven track record in multi-site retail management, ideally within a well-known or fast-paced brand. Strong leadership, coaching, and people development skills. Commercially astute with a focus on delivering results through operational excellence. Strategic and adaptable, with the ability to balance people and performance priorities. Full driving licence and flexibility to travel within the area. What's on Offer Competitive salary up to 70,000 Company car, bonus, and comprehensive benefits package Opportunity to lead a diverse area portfolio and make a measurable impact on business success. Access to leadership development programmes and involvement in projects and strategic initiatives. Zachary Daniels is a specialist recruitment consultancy operating nationally and internationally across: Retail Operations Buying Merchandising Ecommerce HR Finance Property Marketing Supply Chain Senior Appointments BBBH34735
Apr 04, 2026
Full time
Area Manager Up to 70,000 + Car, Bonus & Benefits Our client, a leading organisation within the retail sector, is seeking an Area Manager to oversee a portfolio of stores. This role is ideal for an experienced multi-site retail leader who thrives in a fast-paced environment and is passionate about driving performance, developing people, and delivering outstanding commercial results. Area Manager Role Overview The Area Manager will be responsible for leading and inspiring store teams to achieve sales, service, and operational excellence across their area. The successful candidate will play a key role in maximising profitability, maintaining brand standards, and building a strong culture of collaboration and performance. Area Manager Responsibilities Lead, coach, and develop Store Managers and their teams to deliver strong commercial and operational outcomes. Drive sales and profitability through effective business planning, performance management, and execution. Ensure consistent delivery of exceptional customer service and compliance with brand and operational standards. Partner with internal stakeholders to optimise people, product, and operational opportunities. Foster an inclusive, positive, and high-performing culture that supports engagement and continuous improvement. Identify and develop internal talent to create a strong pipeline for future growth. Support recruitment, onboarding, and retention of high-calibre team members. Proven track record in multi-site retail management, ideally within a well-known or fast-paced brand. Strong leadership, coaching, and people development skills. Commercially astute with a focus on delivering results through operational excellence. Strategic and adaptable, with the ability to balance people and performance priorities. Full driving licence and flexibility to travel within the area. What's on Offer Competitive salary up to 70,000 Company car, bonus, and comprehensive benefits package Opportunity to lead a diverse area portfolio and make a measurable impact on business success. Access to leadership development programmes and involvement in projects and strategic initiatives. Zachary Daniels is a specialist recruitment consultancy operating nationally and internationally across: Retail Operations Buying Merchandising Ecommerce HR Finance Property Marketing Supply Chain Senior Appointments BBBH34735
Lucy Walker Recruitment
Client Manager
Lucy Walker Recruitment City, Leeds
Client Manager Salary: 28,000 - 30,000 Structure: Hybrid - 3 days from home Location: Leeds Looking for a client facing role? We are recruiting for a Client Account Manager on behalf of a global SaaS company to join their Leeds office. A commercial and strategic role, you will be focusing on delivering excellent account management, strengthening client relationships, and achieving or exceeding agreed financial targets. The successful candidate will work closely with clients to understand their needs, demonstrate product value, and identify opportunities for account growth. Why Apply? This company support a healthy work-life balance and offer flexible working arrangements. They encourage professional growth and development to enable employee satisfaction and long-term success. Alongside this, they offer a range of benefits including a generous holiday allowance, wellbeing programs, and private medical benefits. Key Responsibilities As Client Manager, you will be seeking opportunities to drive revenue growth within an existing customer portfolio Manage and close renewal opportunities with existing customers, ensuring timely follow-up and strong relationship management to support retention and growth. Achieve or exceed revenue targets by identifying and delivering up-sell and cross-sell opportunities. Identify account challenges and customer needs while clearly demonstrating the business value of our products and services. Deliver a high-quality customer experience through consistent and meaningful engagement. Maintain accurate planning, documentation, reporting, and CRM data in line with company processes and targets. Collaborate with internal teams including Marketing, Customer Success, and Strategy to share market insights and inform go-to-market initiatives. Requirements Results-driven with a strong self-motivated approach to achieving targets. Excellent communication, organisation, and time management skills. Ability to identify commercial opportunities using data, insights, and structured sales methodologies. Experience working in a B2B sales or customer service environment with responsibility for customer retention and growth. Strong collaboration skills and the ability to work effectively across teams. This is a fantastic opportunity to either progress or start your career in client management. If you have experience working with B2B customers, this could be the right next step for you. Please note, due to the number of responses we receive we are unfortunately unable to give feedback to all individuals. If you have not heard back within 7 days, please assume that you have not been successful for the role you have applied for.
Apr 04, 2026
Full time
Client Manager Salary: 28,000 - 30,000 Structure: Hybrid - 3 days from home Location: Leeds Looking for a client facing role? We are recruiting for a Client Account Manager on behalf of a global SaaS company to join their Leeds office. A commercial and strategic role, you will be focusing on delivering excellent account management, strengthening client relationships, and achieving or exceeding agreed financial targets. The successful candidate will work closely with clients to understand their needs, demonstrate product value, and identify opportunities for account growth. Why Apply? This company support a healthy work-life balance and offer flexible working arrangements. They encourage professional growth and development to enable employee satisfaction and long-term success. Alongside this, they offer a range of benefits including a generous holiday allowance, wellbeing programs, and private medical benefits. Key Responsibilities As Client Manager, you will be seeking opportunities to drive revenue growth within an existing customer portfolio Manage and close renewal opportunities with existing customers, ensuring timely follow-up and strong relationship management to support retention and growth. Achieve or exceed revenue targets by identifying and delivering up-sell and cross-sell opportunities. Identify account challenges and customer needs while clearly demonstrating the business value of our products and services. Deliver a high-quality customer experience through consistent and meaningful engagement. Maintain accurate planning, documentation, reporting, and CRM data in line with company processes and targets. Collaborate with internal teams including Marketing, Customer Success, and Strategy to share market insights and inform go-to-market initiatives. Requirements Results-driven with a strong self-motivated approach to achieving targets. Excellent communication, organisation, and time management skills. Ability to identify commercial opportunities using data, insights, and structured sales methodologies. Experience working in a B2B sales or customer service environment with responsibility for customer retention and growth. Strong collaboration skills and the ability to work effectively across teams. This is a fantastic opportunity to either progress or start your career in client management. If you have experience working with B2B customers, this could be the right next step for you. Please note, due to the number of responses we receive we are unfortunately unable to give feedback to all individuals. If you have not heard back within 7 days, please assume that you have not been successful for the role you have applied for.
Antella Travel Recruitment
Senior B2B Development Manager Travel Tech
Antella Travel Recruitment
Our client, a dynamic and innovative Travel Technology company, is seeking a highly talented and experienced Senior B2B Development Manager to spearhead their growth in the UK market. This is an exceptional opportunity for a driven individual to make a significant impact in a rapidly expanding organisation. As the Senior B2B Development Manager, you will be responsible for driving the development and implementation of our client's strategic sales and marketing initiatives within the UK market. Reporting directly to the UK Managing Director, collaborating closely with cross-functional departments to ensure seamless coordination and the delivery of exceptional results. Your primary responsibilities will include: Developing and executing a comprehensive B2B sales and marketing strategy for the UK market, aligning with the overall corporate objectives. Identifying and securing new business opportunities through effective prospecting, networking, and relationship-building. Managing a team of talented sales and business development professionals, providing mentorship, coaching, and guidance to drive their success. Analysing market trends, competitive intelligence, and customer feedback to inform strategic decision-making and optimise sales and marketing initiatives. Collaborating with the marketing team to develop and implement targeted campaigns, content, and digital strategies to generate high-quality leads. Negotiating and securing contracts with major clients, ensuring profitability and long-term partnerships. Monitoring and reporting on key performance indicators, including revenue, pipeline, and customer satisfaction. Staying abreast of Inbound Tourism industry developments, regulatory changes, and technological advancements to anticipate and address evolving customer needs. To be successful in this role, you will possess the following qualifications and skills: Proven experience in a senior B2B sales or business development role, within UK INBOUND TRAVEL & TOURISM INDUSTRY Exceptional leadership and people management skills, with the ability to build, motivate, and empower high-performing teams. Proven track record of consistently exceeding sales targets and delivering sustainable growth. Excellent communication and interpersonal skills, with the ability to effectively engage with C-suite executives and key decision-makers. Proficiency in developing and executing integrated marketing and sales campaigns. Adaptability and resilience in a fast-paced, dynamic environment. If you are excited by this opportunity and believe you have the necessary skills and experience to excel in this role, we encourage you to apply through our website with your updated cv. We look forward to reviewing your application and exploring how you can contribute to our client's continued success in the UK market.
Apr 04, 2026
Full time
Our client, a dynamic and innovative Travel Technology company, is seeking a highly talented and experienced Senior B2B Development Manager to spearhead their growth in the UK market. This is an exceptional opportunity for a driven individual to make a significant impact in a rapidly expanding organisation. As the Senior B2B Development Manager, you will be responsible for driving the development and implementation of our client's strategic sales and marketing initiatives within the UK market. Reporting directly to the UK Managing Director, collaborating closely with cross-functional departments to ensure seamless coordination and the delivery of exceptional results. Your primary responsibilities will include: Developing and executing a comprehensive B2B sales and marketing strategy for the UK market, aligning with the overall corporate objectives. Identifying and securing new business opportunities through effective prospecting, networking, and relationship-building. Managing a team of talented sales and business development professionals, providing mentorship, coaching, and guidance to drive their success. Analysing market trends, competitive intelligence, and customer feedback to inform strategic decision-making and optimise sales and marketing initiatives. Collaborating with the marketing team to develop and implement targeted campaigns, content, and digital strategies to generate high-quality leads. Negotiating and securing contracts with major clients, ensuring profitability and long-term partnerships. Monitoring and reporting on key performance indicators, including revenue, pipeline, and customer satisfaction. Staying abreast of Inbound Tourism industry developments, regulatory changes, and technological advancements to anticipate and address evolving customer needs. To be successful in this role, you will possess the following qualifications and skills: Proven experience in a senior B2B sales or business development role, within UK INBOUND TRAVEL & TOURISM INDUSTRY Exceptional leadership and people management skills, with the ability to build, motivate, and empower high-performing teams. Proven track record of consistently exceeding sales targets and delivering sustainable growth. Excellent communication and interpersonal skills, with the ability to effectively engage with C-suite executives and key decision-makers. Proficiency in developing and executing integrated marketing and sales campaigns. Adaptability and resilience in a fast-paced, dynamic environment. If you are excited by this opportunity and believe you have the necessary skills and experience to excel in this role, we encourage you to apply through our website with your updated cv. We look forward to reviewing your application and exploring how you can contribute to our client's continued success in the UK market.
Travel Trade Recruitment Limited
Product Manager - North America
Travel Trade Recruitment Limited
We are excited to be hiring for a Product Manager - North America. This is a great opportunity for a commercially savvy and creative product professional to take ownership of our North America portfolio - from product design and contracting through to pricing, supplier management, and bringing new tour ideas to life. The Job: Lead all aspects of the product range across all markets, including contracting, operations, logistics, training, and regional development. Create and deliver detailed itineraries and tour information, setting clear customer expectations. Collaborate with stakeholders to tailor programs for diverse markets, including our core markets in Australia, New Zealand & the United Kingdom. Secure competitive rates and unique offerings with suppliers, maintaining service agreements. Regularly evaluate product performance, proposing strategies to increase market share and maximise tour margins. Manage tour capacity to meet demand levels, while achieving trip-fill targets. Forge exclusive partnerships to boost destination growth. Cultivate a respected and innovative product range, targeting specific market needs. Handle all budgeting, costing, and financial management for destination tours. Research and develop new marketable ideas. Leverage feedback to improve and innovate product offerings. Stay ahead of industry trends to inform strategic planning. Evaluate sales against targets to gauge product success. Ensure competitive pricing while maximising profit margins. Skills required: Demonstrated success in managing North America products, ideally within the group touring sector. Strong track record of building and maintaining effective relationships with Destination Management Companies (DMCs) across North America. Highly skilled in Microsoft Suite - Excel, Word and PowerPoint. Commercially astute, with the ability to analyse data to make substantiated recommendations to improve commercial performance. Co-ordinate and deliver operational functions. Customer service and quality focused. Experience in copywriting, proofing and image selection. Ability to design and deliver creative and differentiated new product. Clear and effective communicator both written and verbal. Must have a high level of attention to detail. Proven effectiveness in time management skills and working to structured deadlines. Team player and ability to work autonomously. In-depth understanding and commitment to product differentiation and market impact. Able to work under pressure, in the dynamic environment that is travel. Willingness to take ownership of all challenges in the product area with focus on the outcome. Driven to test, learn and find best practice. The Package: Salary Circa 45,000 - 50,000 + 20% Bonus London based (one day in office per week) Participation in the company's annual bonus schemes. Annual opportunities to experience our products and destinations firsthand. Interested: If you are interested in the above vacancy please click to 'APPLY' or email your cv to (url removed)
Apr 04, 2026
Full time
We are excited to be hiring for a Product Manager - North America. This is a great opportunity for a commercially savvy and creative product professional to take ownership of our North America portfolio - from product design and contracting through to pricing, supplier management, and bringing new tour ideas to life. The Job: Lead all aspects of the product range across all markets, including contracting, operations, logistics, training, and regional development. Create and deliver detailed itineraries and tour information, setting clear customer expectations. Collaborate with stakeholders to tailor programs for diverse markets, including our core markets in Australia, New Zealand & the United Kingdom. Secure competitive rates and unique offerings with suppliers, maintaining service agreements. Regularly evaluate product performance, proposing strategies to increase market share and maximise tour margins. Manage tour capacity to meet demand levels, while achieving trip-fill targets. Forge exclusive partnerships to boost destination growth. Cultivate a respected and innovative product range, targeting specific market needs. Handle all budgeting, costing, and financial management for destination tours. Research and develop new marketable ideas. Leverage feedback to improve and innovate product offerings. Stay ahead of industry trends to inform strategic planning. Evaluate sales against targets to gauge product success. Ensure competitive pricing while maximising profit margins. Skills required: Demonstrated success in managing North America products, ideally within the group touring sector. Strong track record of building and maintaining effective relationships with Destination Management Companies (DMCs) across North America. Highly skilled in Microsoft Suite - Excel, Word and PowerPoint. Commercially astute, with the ability to analyse data to make substantiated recommendations to improve commercial performance. Co-ordinate and deliver operational functions. Customer service and quality focused. Experience in copywriting, proofing and image selection. Ability to design and deliver creative and differentiated new product. Clear and effective communicator both written and verbal. Must have a high level of attention to detail. Proven effectiveness in time management skills and working to structured deadlines. Team player and ability to work autonomously. In-depth understanding and commitment to product differentiation and market impact. Able to work under pressure, in the dynamic environment that is travel. Willingness to take ownership of all challenges in the product area with focus on the outcome. Driven to test, learn and find best practice. The Package: Salary Circa 45,000 - 50,000 + 20% Bonus London based (one day in office per week) Participation in the company's annual bonus schemes. Annual opportunities to experience our products and destinations firsthand. Interested: If you are interested in the above vacancy please click to 'APPLY' or email your cv to (url removed)
Travel Trade Recruitment Limited
Product Manager - Southeast Asia
Travel Trade Recruitment Limited
We are excited to be hiring for a Product Manager - SouthEast Asia. This is a great opportunity for a commercially savvy and creative product professional to take ownership of our Southeast Asia portfolio - from product design and contracting through to pricing, supplier management, and bringing new tour ideas to life. The Job: Lead all aspects of the product range across all markets, including contracting, operations, logistics, training, and regional development. Create and deliver detailed itineraries and tour information, setting clear customer expectations. Collaborate with stakeholders to tailor programs for diverse markets, including our core markets in Australia, New Zealand & the United Kingdom. Secure competitive rates and unique offerings with suppliers, maintaining service agreements. Regularly evaluate product performance, proposing strategies to increase market share and maximise tour margins. Manage tour capacity to meet demand levels, while achieving trip-fill targets. Forge exclusive partnerships to boost destination growth. Cultivate a respected and innovative product range, targeting specific market needs. Handle all budgeting, costing, and financial management for destination tours. Research and develop new marketable ideas. Leverage feedback to improve and innovate product offerings. Stay ahead of industry trends to inform strategic planning. Evaluate sales against targets to gauge product success. Ensure competitive pricing while maximising profit margins. Skills required: Demonstrated success in managing SouthEast Asia products, ideally within the group touring sector. Strong track record of building and maintaining effective relationships with Destination Management Companies (DMCs) across Southeast Asia. Highly skilled in Microsoft Suite - Excel, Word and PowerPoint. Commercially astute, with the ability to analyse data to make substantiated recommendations to improve commercial performance. Co-ordinate and deliver operational functions. Customer service and quality focused. Experience in copywriting, proofing and image selection. Ability to design and deliver creative and differentiated new product. Clear and effective communicator both written and verbal. Must have a high level of attention to detail. Proven effectiveness in time management skills and working to structured deadlines. Team player and ability to work autonomously. In-depth understanding and commitment to product differentiation and market impact. Able to work under pressure, in the dynamic environment that is travel. Willingness to take ownership of all challenges in the product area with focus on the outcome. Driven to test, learn and find best practice. The Package: Salary Circa 45,000 - 50,000 + 20% Bonus London based (one day in office per week) Participation in the company's annual bonus schemes. Annual opportunities to experience our products and destinations firsthand. Interested: If you are interested in the above vacancy please click to 'APPLY' or email your cv to (url removed)
Apr 04, 2026
Full time
We are excited to be hiring for a Product Manager - SouthEast Asia. This is a great opportunity for a commercially savvy and creative product professional to take ownership of our Southeast Asia portfolio - from product design and contracting through to pricing, supplier management, and bringing new tour ideas to life. The Job: Lead all aspects of the product range across all markets, including contracting, operations, logistics, training, and regional development. Create and deliver detailed itineraries and tour information, setting clear customer expectations. Collaborate with stakeholders to tailor programs for diverse markets, including our core markets in Australia, New Zealand & the United Kingdom. Secure competitive rates and unique offerings with suppliers, maintaining service agreements. Regularly evaluate product performance, proposing strategies to increase market share and maximise tour margins. Manage tour capacity to meet demand levels, while achieving trip-fill targets. Forge exclusive partnerships to boost destination growth. Cultivate a respected and innovative product range, targeting specific market needs. Handle all budgeting, costing, and financial management for destination tours. Research and develop new marketable ideas. Leverage feedback to improve and innovate product offerings. Stay ahead of industry trends to inform strategic planning. Evaluate sales against targets to gauge product success. Ensure competitive pricing while maximising profit margins. Skills required: Demonstrated success in managing SouthEast Asia products, ideally within the group touring sector. Strong track record of building and maintaining effective relationships with Destination Management Companies (DMCs) across Southeast Asia. Highly skilled in Microsoft Suite - Excel, Word and PowerPoint. Commercially astute, with the ability to analyse data to make substantiated recommendations to improve commercial performance. Co-ordinate and deliver operational functions. Customer service and quality focused. Experience in copywriting, proofing and image selection. Ability to design and deliver creative and differentiated new product. Clear and effective communicator both written and verbal. Must have a high level of attention to detail. Proven effectiveness in time management skills and working to structured deadlines. Team player and ability to work autonomously. In-depth understanding and commitment to product differentiation and market impact. Able to work under pressure, in the dynamic environment that is travel. Willingness to take ownership of all challenges in the product area with focus on the outcome. Driven to test, learn and find best practice. The Package: Salary Circa 45,000 - 50,000 + 20% Bonus London based (one day in office per week) Participation in the company's annual bonus schemes. Annual opportunities to experience our products and destinations firsthand. Interested: If you are interested in the above vacancy please click to 'APPLY' or email your cv to (url removed)
ACTIVE STAFF
Assistant HR Business Partner
ACTIVE STAFF City, Swindon
Hybrid option 2/3 days a week in the office Active Staff are seeking an experienced Assistant HR Business Partner to provide HR support and assistance to the HR Operations team and give advice and guidance to managers and staff. The successful candidate will build and develop effective working relationships with managers to achieve their local and the corporate objectives. Responsibilities of the Assistant HR Business Partner: Support, coach, challenge and empower Directorate line managers in managing people issues (e.g. Disciplinary, Grievance etc.) Provide managers and staff with appropriate advice and guidance on Council policies, terms and conditions of employment and other HR related issues in accordance with employment legislation. Dealing with local trade union (TU) representatives in relation to individual cases or local collective issues; Build and maintain relationships with line managers, employees and TU representatives across the Directorate(s) to ensure positive interactions and speedy resolution of any issues that arise. Responsible for screening all vacancies, identifying potential redeployment opportunities for employees on the redeployment register and assist in matching them to suitable alternative jobs across the Council. Undertake effective Job Evaluations, drawing on benchmarking data and ensuring a fair, consistent and objective assessment. Ensures senior Directorate stakeholders receive insight from their people data (e.g. sickness reporting, grievance numbers etc.) To update the casework database (paper-based and electronic) in an accurate and timely fashion and provide essential HR data for monitoring purposes as required. Find solutions to problems relating to strategic, policy or legal constraints or requirements. Understands local issues in the Directorates and takes action based on the implications from a HR perspective. Ensures that relevant work is passed to the appropriate point in HR as required. To advise on and participate in staff appointments where appropriate, ensuring that Council procedures are followed in terms of the grading, advertising recruitment and selection of staff. To ensure effective communication with colleagues across the Council and externally where appropriate regarding work in progress, emerging trends, issues or problems. To participate in working groups as required and to attend other meetings on behalf of the HRBP and the HR Operations team as required. Any other duties commensurate with the grade and purpose of the post. The person for Assistant HR Business Partner: CIPD qualified or working towards this with experience of working effectively in a complex organisation. A proven track record of providing clear, balanced advice and guidance on HR issues Experience of working successfully with Senior Managers on complex HR issues and working in a HR department in a customer focused organisation, proactively facilitating and leading change. Significant experience of casework management; disciplinary, grievance, attendance and well-being, conduct and performance. Develop HR colleagues and line managers. Strong analytical skills and the ability to evaluate data and establish key insights. Understanding of the Directorate's objectives and priorities. Ability to interpret financial, people and performance data and commentaries, identifying and evaluating the key pressures and opportunities, ensuring that mitigation is identified, both from internal and external sources where necessary. Evaluates current situation based on previous experience; identifies advanced implications/ conclusions from the logical analysis of a complex situation or issue.
Apr 03, 2026
Contractor
Hybrid option 2/3 days a week in the office Active Staff are seeking an experienced Assistant HR Business Partner to provide HR support and assistance to the HR Operations team and give advice and guidance to managers and staff. The successful candidate will build and develop effective working relationships with managers to achieve their local and the corporate objectives. Responsibilities of the Assistant HR Business Partner: Support, coach, challenge and empower Directorate line managers in managing people issues (e.g. Disciplinary, Grievance etc.) Provide managers and staff with appropriate advice and guidance on Council policies, terms and conditions of employment and other HR related issues in accordance with employment legislation. Dealing with local trade union (TU) representatives in relation to individual cases or local collective issues; Build and maintain relationships with line managers, employees and TU representatives across the Directorate(s) to ensure positive interactions and speedy resolution of any issues that arise. Responsible for screening all vacancies, identifying potential redeployment opportunities for employees on the redeployment register and assist in matching them to suitable alternative jobs across the Council. Undertake effective Job Evaluations, drawing on benchmarking data and ensuring a fair, consistent and objective assessment. Ensures senior Directorate stakeholders receive insight from their people data (e.g. sickness reporting, grievance numbers etc.) To update the casework database (paper-based and electronic) in an accurate and timely fashion and provide essential HR data for monitoring purposes as required. Find solutions to problems relating to strategic, policy or legal constraints or requirements. Understands local issues in the Directorates and takes action based on the implications from a HR perspective. Ensures that relevant work is passed to the appropriate point in HR as required. To advise on and participate in staff appointments where appropriate, ensuring that Council procedures are followed in terms of the grading, advertising recruitment and selection of staff. To ensure effective communication with colleagues across the Council and externally where appropriate regarding work in progress, emerging trends, issues or problems. To participate in working groups as required and to attend other meetings on behalf of the HRBP and the HR Operations team as required. Any other duties commensurate with the grade and purpose of the post. The person for Assistant HR Business Partner: CIPD qualified or working towards this with experience of working effectively in a complex organisation. A proven track record of providing clear, balanced advice and guidance on HR issues Experience of working successfully with Senior Managers on complex HR issues and working in a HR department in a customer focused organisation, proactively facilitating and leading change. Significant experience of casework management; disciplinary, grievance, attendance and well-being, conduct and performance. Develop HR colleagues and line managers. Strong analytical skills and the ability to evaluate data and establish key insights. Understanding of the Directorate's objectives and priorities. Ability to interpret financial, people and performance data and commentaries, identifying and evaluating the key pressures and opportunities, ensuring that mitigation is identified, both from internal and external sources where necessary. Evaluates current situation based on previous experience; identifies advanced implications/ conclusions from the logical analysis of a complex situation or issue.
Wilmington plc
Quality Manager - Education and Assessments
Wilmington plc
Quality Manager Education and Assessments Location: Hybrid Birmingham, Fort Dunlop B24 9FD Attendance once a week on a Monday Salary: £48,000 £50,000 per annum, DOE + Excellent Benefits Contract Type: Full Time, Permanent What We Can Offer You: 25 Days Annual Leave (Pro-Rata for Part-time and Fixed-Term Roles), Additional Holiday Purchase, Hybrid Working, Performance-Related Bonus, Life Assurance, Vitality Private Healthcare, Subsidised Gym Memberships, Cycle to Work Scheme, Discount Vouchers and Access to Wellbeing Resources Why Do We Want You We are looking for a dedicated and experienced Quality Manager with a strong background in End Point Assessment (EPA) and Apprenticeship assessment. You will bring proven expertise in overseeing complex assessment operations, ensuring quality and compliance across multiple programmes, and leading improvements in assessment methodology and assurance. In this role, you will provide strategic leadership while maintaining operational oversight of assessment delivery, internal quality assurance, and stakeholder management. We re looking for someone who can combine deep regulatory understanding with confident decision making, strengthen our assessment frameworks, and support ICA s mission to set industry leading standards in regulatory and financial crime compliance education. Please note: To complete your application, you will be redirected to Wilmington Plc s career site. At Wilmington Plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked apply ! Job Purpose, Tasks and Responsibilities Main Purpose of the Role: The Quality Assurance Manager is a senior leadership position within the Assessment team, acting as the Deputy to the Director of Assessments. You will provide strategic oversight of apprenticeship End Point Assessment activity and quality assurance across ICA, Apprenticeship Assessment, CLTI, and Bond Solon. You will lead on quality strategy, ensure the integrity of assessment processes, and provide expert guidance to assessors, markers, moderators, and IQA personnel. With responsibility for managing internal and external stakeholders, you will support effective project management and operational delivery across all assessment functions. Your leadership will ensure that all programmes meet regulatory requirements and uphold the highest standards of validity, reliability, and fairness. Tasks and Responsibilities: Key Responsibilities: • Ensure full compliance with Ofqual, Skills England, and other regulatory/accreditation bodies, with a strong focus on Apprenticeship End Point Assessment. • Develop, review, and maintain robust assessment and IQA policies, procedures, and documentation. • Lead continuous improvement of assessment processes, including moderation, verification, and standardisation, ensuring consistency and accuracy across all programmes. • Manage internal and external audits and provide expert guidance to leadership on regulatory updates, sector changes, and professional standards. • Oversee quality and assessment standards across ICA, Apprenticeship Assessment, CLTI, and Bond Solon, ensuring all activity meets regulatory and internal benchmarks. • Collaborate with assessment teams, senior leaders, external partners, and employer stakeholders to embed best practice quality management. • Support the recruitment, training, development, and performance of assessors, examiners, moderators, and IQAs, with emphasis on EPA capability. • Lead and deliver standardisation activity and training for markers, assessors, and IQA personnel. • Engage effectively with stakeholders to enhance assessment methodologies, learner experience, and EPA delivery. • Maintain accurate assessment and quality assurance records in line with regulatory requirements. • Identify and implement improvements and innovations in assessment and quality assurance processes. • Provide reports, insights, and recommendations to Assessment Boards and senior leadership on quality, compliance, and improvement strategies. • Support project management and operational coordination across assessment delivery to ensure efficiency and strong stakeholder alignment. What s the Best Thing About This Role You will have the opportunity to lead and shape the strategic direction of quality assurance across diverse assessment programmes, including high-stake End Point Assessments. Your work will directly enhance standards, strengthen compliance, and elevate the learner and apprentice experience. This role allows you to influence assessment excellence on a large scale while working with highly skilled and committed teams. What s the Most Challenging Thing About This Role Balancing rigorous regulatory requirements (particularly for Apprenticeships and EPA) with the need for continuous improvement and efficient operational delivery. You will need to maintain strategic oversight while being closely involved in day-to-day assessment functions across multiple programmes, navigating a complex landscape of stakeholders, standards, and deadlines. What We re Looking For To be successful in this role, you must have/be: • Experience in a quality assurance, compliance, or regulatory role within an education, training, or assessment environment. • Understanding of assessment and qualification frameworks (e.g. Apprenticeship Assessment). • Experience working with awarding organisations, professional bodies, or regulatory agencies (e.g., Ofqual, Skills England and DfE). • Relevant qualifications in education, assessment, compliance, or quality assurance (e.g., Certificate in Assessment Practice, Level 4 Award in Internal Quality Assurance, or equivalent). To be successful in this role, it would be great if you have: • Strong project management and process improvement skills. We know it s not a skill, but the successful candidate must have permission to work in the role s location by the start of their employment. About us Wilmington plc is a dynamic and expanding group of companies with a common aim turning knowledge into advantage. We provide information and training to professional business markets within the Risk & Compliance, Finance, Legal and Insight sectors. Our businesses enable professionals and their organisations to perform better by providing quality, relevant and reliable information, education and knowledge. We share ideas and successes across the group, harness shared resources and focus on our customers needs. Join us and do Work That Means Something At Wilmington plc, we help global customers to do the right business in the right way providing trusted data, insights, and education to navigate the Governance, Risk and Compliance (GRC) landscape. When you join us, you ll not only make a real difference for our customers, you ll also enjoy flexibility through hybrid working and benefit from a wide range of learning, career, and development opportunities. Whether you're just starting out, returning to work after a break, or looking to take your next step, you ll be doing work with meaning. Join us and make a real difference. Click on APPLY today!
Apr 03, 2026
Full time
Quality Manager Education and Assessments Location: Hybrid Birmingham, Fort Dunlop B24 9FD Attendance once a week on a Monday Salary: £48,000 £50,000 per annum, DOE + Excellent Benefits Contract Type: Full Time, Permanent What We Can Offer You: 25 Days Annual Leave (Pro-Rata for Part-time and Fixed-Term Roles), Additional Holiday Purchase, Hybrid Working, Performance-Related Bonus, Life Assurance, Vitality Private Healthcare, Subsidised Gym Memberships, Cycle to Work Scheme, Discount Vouchers and Access to Wellbeing Resources Why Do We Want You We are looking for a dedicated and experienced Quality Manager with a strong background in End Point Assessment (EPA) and Apprenticeship assessment. You will bring proven expertise in overseeing complex assessment operations, ensuring quality and compliance across multiple programmes, and leading improvements in assessment methodology and assurance. In this role, you will provide strategic leadership while maintaining operational oversight of assessment delivery, internal quality assurance, and stakeholder management. We re looking for someone who can combine deep regulatory understanding with confident decision making, strengthen our assessment frameworks, and support ICA s mission to set industry leading standards in regulatory and financial crime compliance education. Please note: To complete your application, you will be redirected to Wilmington Plc s career site. At Wilmington Plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked apply ! Job Purpose, Tasks and Responsibilities Main Purpose of the Role: The Quality Assurance Manager is a senior leadership position within the Assessment team, acting as the Deputy to the Director of Assessments. You will provide strategic oversight of apprenticeship End Point Assessment activity and quality assurance across ICA, Apprenticeship Assessment, CLTI, and Bond Solon. You will lead on quality strategy, ensure the integrity of assessment processes, and provide expert guidance to assessors, markers, moderators, and IQA personnel. With responsibility for managing internal and external stakeholders, you will support effective project management and operational delivery across all assessment functions. Your leadership will ensure that all programmes meet regulatory requirements and uphold the highest standards of validity, reliability, and fairness. Tasks and Responsibilities: Key Responsibilities: • Ensure full compliance with Ofqual, Skills England, and other regulatory/accreditation bodies, with a strong focus on Apprenticeship End Point Assessment. • Develop, review, and maintain robust assessment and IQA policies, procedures, and documentation. • Lead continuous improvement of assessment processes, including moderation, verification, and standardisation, ensuring consistency and accuracy across all programmes. • Manage internal and external audits and provide expert guidance to leadership on regulatory updates, sector changes, and professional standards. • Oversee quality and assessment standards across ICA, Apprenticeship Assessment, CLTI, and Bond Solon, ensuring all activity meets regulatory and internal benchmarks. • Collaborate with assessment teams, senior leaders, external partners, and employer stakeholders to embed best practice quality management. • Support the recruitment, training, development, and performance of assessors, examiners, moderators, and IQAs, with emphasis on EPA capability. • Lead and deliver standardisation activity and training for markers, assessors, and IQA personnel. • Engage effectively with stakeholders to enhance assessment methodologies, learner experience, and EPA delivery. • Maintain accurate assessment and quality assurance records in line with regulatory requirements. • Identify and implement improvements and innovations in assessment and quality assurance processes. • Provide reports, insights, and recommendations to Assessment Boards and senior leadership on quality, compliance, and improvement strategies. • Support project management and operational coordination across assessment delivery to ensure efficiency and strong stakeholder alignment. What s the Best Thing About This Role You will have the opportunity to lead and shape the strategic direction of quality assurance across diverse assessment programmes, including high-stake End Point Assessments. Your work will directly enhance standards, strengthen compliance, and elevate the learner and apprentice experience. This role allows you to influence assessment excellence on a large scale while working with highly skilled and committed teams. What s the Most Challenging Thing About This Role Balancing rigorous regulatory requirements (particularly for Apprenticeships and EPA) with the need for continuous improvement and efficient operational delivery. You will need to maintain strategic oversight while being closely involved in day-to-day assessment functions across multiple programmes, navigating a complex landscape of stakeholders, standards, and deadlines. What We re Looking For To be successful in this role, you must have/be: • Experience in a quality assurance, compliance, or regulatory role within an education, training, or assessment environment. • Understanding of assessment and qualification frameworks (e.g. Apprenticeship Assessment). • Experience working with awarding organisations, professional bodies, or regulatory agencies (e.g., Ofqual, Skills England and DfE). • Relevant qualifications in education, assessment, compliance, or quality assurance (e.g., Certificate in Assessment Practice, Level 4 Award in Internal Quality Assurance, or equivalent). To be successful in this role, it would be great if you have: • Strong project management and process improvement skills. We know it s not a skill, but the successful candidate must have permission to work in the role s location by the start of their employment. About us Wilmington plc is a dynamic and expanding group of companies with a common aim turning knowledge into advantage. We provide information and training to professional business markets within the Risk & Compliance, Finance, Legal and Insight sectors. Our businesses enable professionals and their organisations to perform better by providing quality, relevant and reliable information, education and knowledge. We share ideas and successes across the group, harness shared resources and focus on our customers needs. Join us and do Work That Means Something At Wilmington plc, we help global customers to do the right business in the right way providing trusted data, insights, and education to navigate the Governance, Risk and Compliance (GRC) landscape. When you join us, you ll not only make a real difference for our customers, you ll also enjoy flexibility through hybrid working and benefit from a wide range of learning, career, and development opportunities. Whether you're just starting out, returning to work after a break, or looking to take your next step, you ll be doing work with meaning. Join us and make a real difference. Click on APPLY today!
RecruitmentRevolution.com
Remote Travel Business Development Coach - Travel Specialist
RecruitmentRevolution.com
Inspire. Empower. Transform. Are you an experienced travel industry professional with a passion for coaching business owners to success? Do you want to use your expertise to shape the next generation of travel entrepreneurs? If so, this is your opportunity to make a real difference while joining the UK's leading travel franchise. We're not just a travel business - we're a movement . Since disrupting the industry in 2011, we've been crowned Home Working Agency of the Year five years in a row, and named Best Lifestyle Franchise in the World at the Global Franchise Awards. Our mission? Empower everyday people to build thriving, independent travel businesses. Now we're looking for an experienced Business Development Manager to support and coach our growing network of franchisees. The Role at a Glance: Business Development Manager UK Remote / Occasional Visits to our Bournemouth HQ £35,000 (This is not a commission based role) Plus: Pension, life insurance, discounted travel, opportunity to visit some fantastic locations and much more Your Skills: Sales, Travel, Team Leadership, Coaching, Sales Training / Coaching, BDM, Business Growth, Social Media Marketing. Who We Are: A multi-award-winning fast-growing travel company that has helped 100's of first-time travel homeworkers start their very own travel businesses. We're expanding rapidly and looking to grow the very best team ahead of the next peak period in travel. Reasons to join us: • Home Working Agency of The Year' 5 years in a row • Top-rated travel franchise in the UK • Top 10 franchise in the UK, beating household names • Top 5% franchise in the UK • We offer the widest choice of holidays in the UK • Fully independent with over £2 billion per year of buying power How you'll deploy your travel expertise: This isn't a traditional sales or BDM role-you won't be selling travel directly. Instead, you'll use your broad travel industry experience and deep coaching skills to mentor, guide, and grow a portfolio of 60-80 independent Travel Consultants (TCs). You'll act as a trusted advisor-helping them develop not just as agents, but as confident small business owners with the mindset, skills, and strategy to succeed long-term. The Value you'll bring: • Coach and mentor Travel Consultants on running and growing their own travel businesses • Deliver tailored 1:1 coaching, group training sessions, and strategic guidance • Drive business growth through improved conversion rates, booking values, and repeat business • Support TCs with sales performance, lead generation, marketing, and customer retention • Use data and insights to identify trends, challenges, and opportunities across your TC network • Create tailored action plans to support individual performance and development • Build strong relationships to increase engagement, confidence, and retention • Act as the first point of contact for day-to-day queries, challenges, and development needs • Support TCs in using NJT systems effectively to improve efficiency • Deliver virtual workshops, webinars, and learning sessions • Collaborate with marketing to enhance tools, resources, and lead generation strategies • Provide insight and feedback to leadership to support continuous improvement This is a fully remote role, based from home. You will have the flexibility to manage your own diary, whilst ensuring attendance at regular meetings, one-to-ones, and team sessions. As our Travel Consultants may need support outside standard office hours, you should be comfortable delivering webinars or coaching sessions during evenings or weekends as part of your working week. About You: We're looking for someone who's walked the walk - someone with both extensive travel industry experience and a strong track record in coaching or mentoring business owners. You'll need: • Demonstrable experience in sales, coaching, or business development within the travel industry • Proven track record of coaching or mentoring individuals to achieve business and sales success • Strong and broad knowledge of the travel industry, including products, systems, and customer expectations • Experience supporting or engaging remote teams and building trust • Confidence using data, CRM systems, and digital tools to track performance • Strong working knowledge of social media and how to use it to generate leads and grow a business • Excellent communication and interpersonal skills • Strong organisational skills and the ability to manage competing priorities Bonus if you have: • Experience as a Travel Agency Branch Manager • A professional coaching qualification • Experience running or supporting a successful business or franchise • Understanding of digital marketing strategies and social media advertising The Rewards for You: We live and breathe our values in everything we do. Working with us, you can enjoy an industry-leading package which includes: • Private medical • In-service life insurance • Dental • Gym access • Range of discounts and perks from leading brands • Monthly rewards • Discounted travel • Excellent holiday entitlement • £500 annual personal Learning & Development budget This isn't just a job. It's a chance to be part of something bigger. A business that's breaking records and changing lives. If you're ready to inspire, coach and grow with us, we'd love to hear from you. Your Background / Previous Roles May Include: Travel Agency Branch Manager, Travel Business Development Manager, Travel Sales Training, Travel New Business Development, Travel & Tourism Sales, Sales Enablement, Sales Facilitation, Travel Sales Coaching, Travel Sales Manager, Sales Performance Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Apr 03, 2026
Full time
Inspire. Empower. Transform. Are you an experienced travel industry professional with a passion for coaching business owners to success? Do you want to use your expertise to shape the next generation of travel entrepreneurs? If so, this is your opportunity to make a real difference while joining the UK's leading travel franchise. We're not just a travel business - we're a movement . Since disrupting the industry in 2011, we've been crowned Home Working Agency of the Year five years in a row, and named Best Lifestyle Franchise in the World at the Global Franchise Awards. Our mission? Empower everyday people to build thriving, independent travel businesses. Now we're looking for an experienced Business Development Manager to support and coach our growing network of franchisees. The Role at a Glance: Business Development Manager UK Remote / Occasional Visits to our Bournemouth HQ £35,000 (This is not a commission based role) Plus: Pension, life insurance, discounted travel, opportunity to visit some fantastic locations and much more Your Skills: Sales, Travel, Team Leadership, Coaching, Sales Training / Coaching, BDM, Business Growth, Social Media Marketing. Who We Are: A multi-award-winning fast-growing travel company that has helped 100's of first-time travel homeworkers start their very own travel businesses. We're expanding rapidly and looking to grow the very best team ahead of the next peak period in travel. Reasons to join us: • Home Working Agency of The Year' 5 years in a row • Top-rated travel franchise in the UK • Top 10 franchise in the UK, beating household names • Top 5% franchise in the UK • We offer the widest choice of holidays in the UK • Fully independent with over £2 billion per year of buying power How you'll deploy your travel expertise: This isn't a traditional sales or BDM role-you won't be selling travel directly. Instead, you'll use your broad travel industry experience and deep coaching skills to mentor, guide, and grow a portfolio of 60-80 independent Travel Consultants (TCs). You'll act as a trusted advisor-helping them develop not just as agents, but as confident small business owners with the mindset, skills, and strategy to succeed long-term. The Value you'll bring: • Coach and mentor Travel Consultants on running and growing their own travel businesses • Deliver tailored 1:1 coaching, group training sessions, and strategic guidance • Drive business growth through improved conversion rates, booking values, and repeat business • Support TCs with sales performance, lead generation, marketing, and customer retention • Use data and insights to identify trends, challenges, and opportunities across your TC network • Create tailored action plans to support individual performance and development • Build strong relationships to increase engagement, confidence, and retention • Act as the first point of contact for day-to-day queries, challenges, and development needs • Support TCs in using NJT systems effectively to improve efficiency • Deliver virtual workshops, webinars, and learning sessions • Collaborate with marketing to enhance tools, resources, and lead generation strategies • Provide insight and feedback to leadership to support continuous improvement This is a fully remote role, based from home. You will have the flexibility to manage your own diary, whilst ensuring attendance at regular meetings, one-to-ones, and team sessions. As our Travel Consultants may need support outside standard office hours, you should be comfortable delivering webinars or coaching sessions during evenings or weekends as part of your working week. About You: We're looking for someone who's walked the walk - someone with both extensive travel industry experience and a strong track record in coaching or mentoring business owners. You'll need: • Demonstrable experience in sales, coaching, or business development within the travel industry • Proven track record of coaching or mentoring individuals to achieve business and sales success • Strong and broad knowledge of the travel industry, including products, systems, and customer expectations • Experience supporting or engaging remote teams and building trust • Confidence using data, CRM systems, and digital tools to track performance • Strong working knowledge of social media and how to use it to generate leads and grow a business • Excellent communication and interpersonal skills • Strong organisational skills and the ability to manage competing priorities Bonus if you have: • Experience as a Travel Agency Branch Manager • A professional coaching qualification • Experience running or supporting a successful business or franchise • Understanding of digital marketing strategies and social media advertising The Rewards for You: We live and breathe our values in everything we do. Working with us, you can enjoy an industry-leading package which includes: • Private medical • In-service life insurance • Dental • Gym access • Range of discounts and perks from leading brands • Monthly rewards • Discounted travel • Excellent holiday entitlement • £500 annual personal Learning & Development budget This isn't just a job. It's a chance to be part of something bigger. A business that's breaking records and changing lives. If you're ready to inspire, coach and grow with us, we'd love to hear from you. Your Background / Previous Roles May Include: Travel Agency Branch Manager, Travel Business Development Manager, Travel Sales Training, Travel New Business Development, Travel & Tourism Sales, Sales Enablement, Sales Facilitation, Travel Sales Coaching, Travel Sales Manager, Sales Performance Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Gleeson Recruitment Group
Business Development Director - Contract Logistics
Gleeson Recruitment Group Northampton, Northamptonshire
UK Wide Competitive Salary + Car + Benefits A leading UK logistics provider is seeking a high-performing Business Development Director to drive major new business growth within its Contract Logistics division. The Role Lead, mentor and motivate a team of Business Development Managers. Develop and deliver a strong new business pipeline across logistics, 3PL, warehouse and transport services. Prospect, present and close significant commercial opportunities. Shape sales strategy and support sector-focused growth initiatives. Build strong customer and internal stakeholder relationships. Lead proposals, pitches and tender responses. Track new customer performance and ensure smooth onboarding. Contribute positively to divisional leadership and commercial planning. About You Extensive experience in logistics, 3PL, freight, warehouse or transport. Strong sales skills-prospecting, networking, negotiating and closing. Proven success securing £multi-million opportunities. Confident presenter with polished communication skills. Strategic thinker with commercial drive and team-leadership experience. Well connected across senior leadership networks. Willing to travel across the UK. What's on Offer Competitive salary + bonus Company car, laptop & mobile 25 days holiday + bank holidays Pension, Life Assurance & additional benefits Genuine opportunities for career progression At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Apr 03, 2026
Full time
UK Wide Competitive Salary + Car + Benefits A leading UK logistics provider is seeking a high-performing Business Development Director to drive major new business growth within its Contract Logistics division. The Role Lead, mentor and motivate a team of Business Development Managers. Develop and deliver a strong new business pipeline across logistics, 3PL, warehouse and transport services. Prospect, present and close significant commercial opportunities. Shape sales strategy and support sector-focused growth initiatives. Build strong customer and internal stakeholder relationships. Lead proposals, pitches and tender responses. Track new customer performance and ensure smooth onboarding. Contribute positively to divisional leadership and commercial planning. About You Extensive experience in logistics, 3PL, freight, warehouse or transport. Strong sales skills-prospecting, networking, negotiating and closing. Proven success securing £multi-million opportunities. Confident presenter with polished communication skills. Strategic thinker with commercial drive and team-leadership experience. Well connected across senior leadership networks. Willing to travel across the UK. What's on Offer Competitive salary + bonus Company car, laptop & mobile 25 days holiday + bank holidays Pension, Life Assurance & additional benefits Genuine opportunities for career progression At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Context Recruitment Limited
Service Delivery Manager
Context Recruitment Limited
Service Delivery Manager - Managed Services Provider Location: Hybrid / London Salary: Up to £55,000, depending on experience A growing Managed Services Provider is seeking an accomplished Service Delivery Manager to take ownership of both the Service Desk function and wider Service Operations. This position offers the opportunity to influence service quality, strengthen customer relationships, and drive operational maturity across a growing organisation. The successful candidate will oversee a dedicated Service Desk Manager and a team of 5+ engineers, ensuring the smooth running of day-to-day support while embedding ITIL-aligned processes that enhance consistency, efficiency, and customer satisfaction. The Service Delivery Manager will provide leadership across all service functions, ensuring that performance targets are met and that customers receive a consistently high standard of support. The role combines people management, service governance, and operational oversight, with a strong focus on continual improvement. Key Responsibilities: Leading the Service Desk function, including direct management of the Service Desk Manager and oversight of a wider team of engineers. Owning end-to-end service delivery, ensuring SLAs, KPIs, and contractual commitments are achieved. Implementing and maturing ITIL processes across Incident, Problem, Change, Request, and Continual Service Improvement. Acting as the senior point of escalation for service-related matters and ensuring timely resolution. Building and maintaining strong customer relationships through regular service reviews and performance reporting. Working closely with technical teams and project functions to ensure smooth service transition and operational readiness. Identifying opportunities to enhance service efficiency, quality, and customer experience. Experience required: Proven experience in a Service Delivery Manager or similar leadership role within an MSP or IT services environment. Strong working knowledge of ITIL frameworks and demonstrable experience implementing or improving ITIL processes. Confident leadership style with the ability to motivate, guide, and develop teams. Excellent communication and stakeholder-management skills. A customer-focused approach with a commitment to delivering high-quality service. Ability to balance strategic thinking with hands-on operational involvement. Paying up to £55,000, depending on experience. Hybrid / London based. Must be eligible to work in the UK.
Apr 03, 2026
Full time
Service Delivery Manager - Managed Services Provider Location: Hybrid / London Salary: Up to £55,000, depending on experience A growing Managed Services Provider is seeking an accomplished Service Delivery Manager to take ownership of both the Service Desk function and wider Service Operations. This position offers the opportunity to influence service quality, strengthen customer relationships, and drive operational maturity across a growing organisation. The successful candidate will oversee a dedicated Service Desk Manager and a team of 5+ engineers, ensuring the smooth running of day-to-day support while embedding ITIL-aligned processes that enhance consistency, efficiency, and customer satisfaction. The Service Delivery Manager will provide leadership across all service functions, ensuring that performance targets are met and that customers receive a consistently high standard of support. The role combines people management, service governance, and operational oversight, with a strong focus on continual improvement. Key Responsibilities: Leading the Service Desk function, including direct management of the Service Desk Manager and oversight of a wider team of engineers. Owning end-to-end service delivery, ensuring SLAs, KPIs, and contractual commitments are achieved. Implementing and maturing ITIL processes across Incident, Problem, Change, Request, and Continual Service Improvement. Acting as the senior point of escalation for service-related matters and ensuring timely resolution. Building and maintaining strong customer relationships through regular service reviews and performance reporting. Working closely with technical teams and project functions to ensure smooth service transition and operational readiness. Identifying opportunities to enhance service efficiency, quality, and customer experience. Experience required: Proven experience in a Service Delivery Manager or similar leadership role within an MSP or IT services environment. Strong working knowledge of ITIL frameworks and demonstrable experience implementing or improving ITIL processes. Confident leadership style with the ability to motivate, guide, and develop teams. Excellent communication and stakeholder-management skills. A customer-focused approach with a commitment to delivering high-quality service. Ability to balance strategic thinking with hands-on operational involvement. Paying up to £55,000, depending on experience. Hybrid / London based. Must be eligible to work in the UK.
MBDA UK
Senior Network & Infrastructure Project Manager
MBDA UK Filton, Gloucestershire
Bristol We are seeking a highly experienced Senior Project Manager to join the UK Programme Solutions team within the Digital Excellence Directorate. This role will provide senior leadership across the delivery of complex and business-critical network and infrastructure projects, operating within a highly regulated and security-conscious defence environment. This role offers the opportunity to contribute directly to the delivery of critical defence capabilities, influence delivery standards across a complex portfolio, and operate at a senior level within a professional, disciplined, and security-focused delivery environment. Salary: Circa £60,000 - £65,000 depending on experience Dynamic (hybrid) working: 1-2 days per week on-site due to workload classification Security Clearance: British Citizen only. Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company Bonus: Bonus of up to 21% of base salary Pension: maximum total (employer and employee) contribution of up to 14% Flexible working: We welcome applicants who are looking for flexible working arrangements Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more The opportunity: As a Senior Project Manager, you will lead strategically significant IT projects that support operational capability and defence outcomes. You will work closely with business programme leads, technical authorities, industry partners, and our national customer, ensuring delivery is compliant with regulatory, security, and assurance requirements. The post holder will be accountable for assured project delivery, robust governance, and the continued evolution and adoption of our end-to-end (E2E) project management methodology, ensuring consistent, compliant, and high-quality delivery across the portfolio. You will be expected to exercise sound professional judgement, operate effectively within defined governance structures, and provide clear leadership in complex and high-risk delivery environments. What we're looking for from you: Key Responsibilities Lead the delivery of complex, high-risk network and infrastructure projects within a regulated defence environment Manage the full project lifecycle, ensuring compliance with organisational, regulatory, security, and assurance requirements Ensure projects adhere to approved standards, controls, and delegated authorities Lead the development, maintenance, and adoption of the end-to-end (E2E) project management methodology Promote consistent application of governance, reporting, and assurance across the team Manage project scope, schedule, budget, risks, issues, and dependencies in line with approved tolerances Oversee supplier and partner delivery, ensuring contractual, commercial, and security obligations are met Maintain alignment between business requirements, technical solutions, and operational needs Support digital transformation initiatives through controlled, assured, and auditable delivery Essential Skills and Experience The successful candidate will demonstrate significant experience in: Leading complex IT projects within regulated, secure, or defence-related environments Applying robust project governance, assurance, and control frameworks Developing, embedding, and maintaining project management methodologies and standards Managing schedules, budgets, and risks across multi-supplier and multi-disciplinary delivery teams Financial management, forecasting, and cost control within delegated authority Change control and configuration management Supplier, contract, and commercial management Stakeholder engagement at senior levels, including engagement with assurance, security, and technical authorities Quality management, audit readiness, and benefits realisation Security Clearance A minimum of Security Check (SC) clearance is required to undertake this role; this can be obtained as part of the on-boarding The successful candidate must be willing, if required in the future, to obtain Developed Vetting (DV) clearance Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.
Apr 03, 2026
Full time
Bristol We are seeking a highly experienced Senior Project Manager to join the UK Programme Solutions team within the Digital Excellence Directorate. This role will provide senior leadership across the delivery of complex and business-critical network and infrastructure projects, operating within a highly regulated and security-conscious defence environment. This role offers the opportunity to contribute directly to the delivery of critical defence capabilities, influence delivery standards across a complex portfolio, and operate at a senior level within a professional, disciplined, and security-focused delivery environment. Salary: Circa £60,000 - £65,000 depending on experience Dynamic (hybrid) working: 1-2 days per week on-site due to workload classification Security Clearance: British Citizen only. Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company Bonus: Bonus of up to 21% of base salary Pension: maximum total (employer and employee) contribution of up to 14% Flexible working: We welcome applicants who are looking for flexible working arrangements Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more The opportunity: As a Senior Project Manager, you will lead strategically significant IT projects that support operational capability and defence outcomes. You will work closely with business programme leads, technical authorities, industry partners, and our national customer, ensuring delivery is compliant with regulatory, security, and assurance requirements. The post holder will be accountable for assured project delivery, robust governance, and the continued evolution and adoption of our end-to-end (E2E) project management methodology, ensuring consistent, compliant, and high-quality delivery across the portfolio. You will be expected to exercise sound professional judgement, operate effectively within defined governance structures, and provide clear leadership in complex and high-risk delivery environments. What we're looking for from you: Key Responsibilities Lead the delivery of complex, high-risk network and infrastructure projects within a regulated defence environment Manage the full project lifecycle, ensuring compliance with organisational, regulatory, security, and assurance requirements Ensure projects adhere to approved standards, controls, and delegated authorities Lead the development, maintenance, and adoption of the end-to-end (E2E) project management methodology Promote consistent application of governance, reporting, and assurance across the team Manage project scope, schedule, budget, risks, issues, and dependencies in line with approved tolerances Oversee supplier and partner delivery, ensuring contractual, commercial, and security obligations are met Maintain alignment between business requirements, technical solutions, and operational needs Support digital transformation initiatives through controlled, assured, and auditable delivery Essential Skills and Experience The successful candidate will demonstrate significant experience in: Leading complex IT projects within regulated, secure, or defence-related environments Applying robust project governance, assurance, and control frameworks Developing, embedding, and maintaining project management methodologies and standards Managing schedules, budgets, and risks across multi-supplier and multi-disciplinary delivery teams Financial management, forecasting, and cost control within delegated authority Change control and configuration management Supplier, contract, and commercial management Stakeholder engagement at senior levels, including engagement with assurance, security, and technical authorities Quality management, audit readiness, and benefits realisation Security Clearance A minimum of Security Check (SC) clearance is required to undertake this role; this can be obtained as part of the on-boarding The successful candidate must be willing, if required in the future, to obtain Developed Vetting (DV) clearance Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.
Enterprise Mobility
Graduate Management Trainee - Torquay
Enterprise Mobility Torquay, Devon
Overview We're Enterprise Mobility. A family-owned, global mobility leader with a $39 billion turnover, nearly 90,000 team members, and operations in 95 countries. Led by CEO Chrissy Taylor, the third generation of the Taylor family, we're built on a legacy that gives us the stability to focus on the long-term success of our people, our customers and our business. Join us, and as a three-time TargetJobs Graduate Employer of the Year and a The Times Top 100 Graduate Employer, we'll give you the freedom to explore your potential - and the support to shape your own career journey. Ready to make your move? Why join the Graduate Management Training Programme? As a Graduate Management Trainee, you'll have the freedom and support to explore your leadership potential - and the opportunity to become a branch manager in one of our retail operations in as little as two years. In fact, most of our senior leaders began their careers in this very role - including our current CEO. From day one, we'll invest in you. You'll be in a supportive environment where you'll take on real responsibilities and gain invaluable hands-on experience in customer service, sales, marketing, finance, operations, and more. We work hard and reward hard work Your work will be recognised with performance-based incentives and opportunities for continued promotion. Our unique promote-from-within culture means you can keep your career moving forward without having to change organisations. Award-winning training and development Whether you're building on existing strengths or developing new ones, your growth is our priority. Through classroom learning, on-the-job training, and mentorship, you'll have the tools and support to take the next step - and the one after that. Our doors are open As a Graduate Management Trainee, your experience at Enterprise Mobility will be as unique as you because you shape who we are as much as we shape your skills, path and potential. We pride ourselves on opening our doors to a variety of voices, giving way to an experience that's both inclusive and that inspires diversity of thought. Responsibilities From your very first day, you'll be trusted with real responsibility and exposed to all areas of our business. You'll develop skills in: Customer Service: deliver exceptional experiences by confidently handling reservations, resolving enquiries, and building rapport with a diverse range of customers. Sales and Marketing: connect with local business partners, grow your network and develop lasting relationships. Financial Control and Profitability: understand the financial mechanics of a successful business, including cost control and interpreting profit and loss statements. Operations and Logistics: learn how to manage a fleet, plan strategically, and drive performance. Leadership and Development: take the lead in mentoring, training, and developing your own team - with the opportunity to manage and promote others as you grow. Qualifications A Bachelor's degree is preferred; however, professional experience can be substituted if applicable. You must have a full manual UK or EU driving licence, but we do make accommodations for applicants who don't drive due to a disability. No drug or alcohol related offence on driving record within the last five years is permitted. Additional Information Regardless of your socio-economic background, university attended, subject studied, and degree attained, we will always look at how you perform against our competencies and will judge you on that alone. In accordance with current government guidelines, we are unable to offer sponsorship for this role as the role does not appear on the Home Office list of RQF Level 6 roles approved for sponsorship under the Skilled Worker system. Please let us know about any accommodations you may need to participate in our recruitment process. Please limit your application to only one job posting based on where you live and/or plan to work. Applying to multiple locations will delay your application being processed. This job posting is for applications within the following location: Torquay
Apr 03, 2026
Full time
Overview We're Enterprise Mobility. A family-owned, global mobility leader with a $39 billion turnover, nearly 90,000 team members, and operations in 95 countries. Led by CEO Chrissy Taylor, the third generation of the Taylor family, we're built on a legacy that gives us the stability to focus on the long-term success of our people, our customers and our business. Join us, and as a three-time TargetJobs Graduate Employer of the Year and a The Times Top 100 Graduate Employer, we'll give you the freedom to explore your potential - and the support to shape your own career journey. Ready to make your move? Why join the Graduate Management Training Programme? As a Graduate Management Trainee, you'll have the freedom and support to explore your leadership potential - and the opportunity to become a branch manager in one of our retail operations in as little as two years. In fact, most of our senior leaders began their careers in this very role - including our current CEO. From day one, we'll invest in you. You'll be in a supportive environment where you'll take on real responsibilities and gain invaluable hands-on experience in customer service, sales, marketing, finance, operations, and more. We work hard and reward hard work Your work will be recognised with performance-based incentives and opportunities for continued promotion. Our unique promote-from-within culture means you can keep your career moving forward without having to change organisations. Award-winning training and development Whether you're building on existing strengths or developing new ones, your growth is our priority. Through classroom learning, on-the-job training, and mentorship, you'll have the tools and support to take the next step - and the one after that. Our doors are open As a Graduate Management Trainee, your experience at Enterprise Mobility will be as unique as you because you shape who we are as much as we shape your skills, path and potential. We pride ourselves on opening our doors to a variety of voices, giving way to an experience that's both inclusive and that inspires diversity of thought. Responsibilities From your very first day, you'll be trusted with real responsibility and exposed to all areas of our business. You'll develop skills in: Customer Service: deliver exceptional experiences by confidently handling reservations, resolving enquiries, and building rapport with a diverse range of customers. Sales and Marketing: connect with local business partners, grow your network and develop lasting relationships. Financial Control and Profitability: understand the financial mechanics of a successful business, including cost control and interpreting profit and loss statements. Operations and Logistics: learn how to manage a fleet, plan strategically, and drive performance. Leadership and Development: take the lead in mentoring, training, and developing your own team - with the opportunity to manage and promote others as you grow. Qualifications A Bachelor's degree is preferred; however, professional experience can be substituted if applicable. You must have a full manual UK or EU driving licence, but we do make accommodations for applicants who don't drive due to a disability. No drug or alcohol related offence on driving record within the last five years is permitted. Additional Information Regardless of your socio-economic background, university attended, subject studied, and degree attained, we will always look at how you perform against our competencies and will judge you on that alone. In accordance with current government guidelines, we are unable to offer sponsorship for this role as the role does not appear on the Home Office list of RQF Level 6 roles approved for sponsorship under the Skilled Worker system. Please let us know about any accommodations you may need to participate in our recruitment process. Please limit your application to only one job posting based on where you live and/or plan to work. Applying to multiple locations will delay your application being processed. This job posting is for applications within the following location: Torquay
MBDA UK
ILS Manager
MBDA UK
Bolton An opportunity has arisen within our Customer Support business area for a number of Integrated Logistic Support Managers to ensure our ability to support our next generation Missile systems to our worldwide customer base. These opportunities will give you considerable scope to improve programme management skills, develop Customer facing skills and promote your profile internationally within MBDA. Salary: Circa £65,000 depending on experience Location: Stevenage, Bristol or Bolton Security Clearance: British Citizen or a Dual UK national with British citizenship . Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company Bonus: Bonus of up to 21% of base salary Pension: maximum total (employer and employee) contribution of up to 14% Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave. Enhancements are available for paternity leave, neonatal leave and fertility testing and treatments. Facilities: Fantastic site facilities including subsidised meals, free car parking and much more Training and Development: Excellent career progression, training and career development opportunities Possible Relocation Available The opportunity: An opportunity has arisen within our Customer Support business area for a number of Integrated Logistic Support Managers to ensure our ability to support our next generation Missile systems to our worldwide customer base. These opportunities will give you considerable scope to improve programme management skills, develop Customer facing skills and promote your profile internationally within MBDA. What we're looking for from you: ILS Experience essential A broad based engineering background, a degree level qualification in a numerate / technical discipline would be beneficial, with knowledge and experience of Weapon Systems support models Understanding of predictive logistics models Prioritisation and ability to deal with multiple issues on a regular basis Strategic planning of support work, from supply chain through to customer delivery Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.
Apr 03, 2026
Full time
Bolton An opportunity has arisen within our Customer Support business area for a number of Integrated Logistic Support Managers to ensure our ability to support our next generation Missile systems to our worldwide customer base. These opportunities will give you considerable scope to improve programme management skills, develop Customer facing skills and promote your profile internationally within MBDA. Salary: Circa £65,000 depending on experience Location: Stevenage, Bristol or Bolton Security Clearance: British Citizen or a Dual UK national with British citizenship . Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company Bonus: Bonus of up to 21% of base salary Pension: maximum total (employer and employee) contribution of up to 14% Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave. Enhancements are available for paternity leave, neonatal leave and fertility testing and treatments. Facilities: Fantastic site facilities including subsidised meals, free car parking and much more Training and Development: Excellent career progression, training and career development opportunities Possible Relocation Available The opportunity: An opportunity has arisen within our Customer Support business area for a number of Integrated Logistic Support Managers to ensure our ability to support our next generation Missile systems to our worldwide customer base. These opportunities will give you considerable scope to improve programme management skills, develop Customer facing skills and promote your profile internationally within MBDA. What we're looking for from you: ILS Experience essential A broad based engineering background, a degree level qualification in a numerate / technical discipline would be beneficial, with knowledge and experience of Weapon Systems support models Understanding of predictive logistics models Prioritisation and ability to deal with multiple issues on a regular basis Strategic planning of support work, from supply chain through to customer delivery Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.
MBDA UK
Integrated Logistics Support Manager
MBDA UK Stevenage, Hertfordshire
The Opportunity: A world leader in Missiles and Missile Systems, MBDA is a multi-national group, employing 18,000 employees across Europe. An exciting opportunity has arisen for an experienced Integrated Logistics Support (ILS) Manager to join our Customer Support & Services (CSS) team. The successful candidate will be responsible for leading and delivering ILS activities for future Domestic and Export customers across two of our in-service Missile Systems. The ILS Managers role is to influence the system design and to design a support solution in order to ensure our ability to provide effective through-life support to our products upon entry to service. Salary:Up to £65,000 depending on experience Dynamic (hybrid) working: 1-2 days a week in the office Security Clearance: British Citizen or a Dual UK national with British citizenship . Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company bonus: Up to 21% (based on company performance and will vary year to year) Pension: maximum total (employer and employee) contribution of up to 14% Flexible working: We welcome applicants who are looking for flexible working arrangements Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more Key Responsibilities: Lead the development and implementation of ILS strategies and plans in line with customer and contractual requirements embedded within the Project Design Authority Manage ILS activities across the full lifecycle, including concept, design, manufacture through to in service. The specific products for this role are in the manufacture phase, however as your career develops you would expect to move to different products in different phases of their life cycle. Developing a robust Through Life Support Policy Ensure compliance with relevant ASD S-Series standards as required, including (but not limited to): S1000D (Technical Publications) S2000M (Material Management) S3000L (Logistics Support Analysis) S4000P (Preventive Maintenance) S5000F (In-Service Data Feedback) DefStan 00-600 Current MoD ILS standards Oversee Logistics Support Analysis (LSA), maintenance task analysis, spares modelling and provisioning, support equipment development and design, training and technical documentation Act as the primary ILS point of contact for customers and key stakeholders Oversee delivery of the support equipment within the UK and internationally Support bid and proposal activities, including ILS costing and risk assessment Manage and mentor ILS practitioners within the programme or functional team Ensure ILS risks, assumptions and dependencies are identified and managed effectively What we're looking for from you: Proven experience in an ILS, Supportability or Through-Life Support role within the defence or aerospace sector A broad-based engineering background, preferably degree level qualified or equivalent in a technical discipline, ideally with substantial knowledge and experience of Weapon System development or support. Strong working knowledge of ASD S-Series ILS standards and their practical application Experience working with UK MOD customers and defence primes (desirable) Ability to influence multidisciplinary teams and communicate effectively with both technical and non-technical stakeholders across an international environment Experience supporting bids and proposals Prioritisation and ability to deal with multiple, sometimes conflicting, issues on a regular basis Ability to lead a team, carry out strategic planning of work, and ensuring commitments are always met Effective communication skills, both written and verbal, with the ability to influence and negotiate with internal and external stakeholders across the enterprise Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.
Apr 03, 2026
Full time
The Opportunity: A world leader in Missiles and Missile Systems, MBDA is a multi-national group, employing 18,000 employees across Europe. An exciting opportunity has arisen for an experienced Integrated Logistics Support (ILS) Manager to join our Customer Support & Services (CSS) team. The successful candidate will be responsible for leading and delivering ILS activities for future Domestic and Export customers across two of our in-service Missile Systems. The ILS Managers role is to influence the system design and to design a support solution in order to ensure our ability to provide effective through-life support to our products upon entry to service. Salary:Up to £65,000 depending on experience Dynamic (hybrid) working: 1-2 days a week in the office Security Clearance: British Citizen or a Dual UK national with British citizenship . Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company bonus: Up to 21% (based on company performance and will vary year to year) Pension: maximum total (employer and employee) contribution of up to 14% Flexible working: We welcome applicants who are looking for flexible working arrangements Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more Key Responsibilities: Lead the development and implementation of ILS strategies and plans in line with customer and contractual requirements embedded within the Project Design Authority Manage ILS activities across the full lifecycle, including concept, design, manufacture through to in service. The specific products for this role are in the manufacture phase, however as your career develops you would expect to move to different products in different phases of their life cycle. Developing a robust Through Life Support Policy Ensure compliance with relevant ASD S-Series standards as required, including (but not limited to): S1000D (Technical Publications) S2000M (Material Management) S3000L (Logistics Support Analysis) S4000P (Preventive Maintenance) S5000F (In-Service Data Feedback) DefStan 00-600 Current MoD ILS standards Oversee Logistics Support Analysis (LSA), maintenance task analysis, spares modelling and provisioning, support equipment development and design, training and technical documentation Act as the primary ILS point of contact for customers and key stakeholders Oversee delivery of the support equipment within the UK and internationally Support bid and proposal activities, including ILS costing and risk assessment Manage and mentor ILS practitioners within the programme or functional team Ensure ILS risks, assumptions and dependencies are identified and managed effectively What we're looking for from you: Proven experience in an ILS, Supportability or Through-Life Support role within the defence or aerospace sector A broad-based engineering background, preferably degree level qualified or equivalent in a technical discipline, ideally with substantial knowledge and experience of Weapon System development or support. Strong working knowledge of ASD S-Series ILS standards and their practical application Experience working with UK MOD customers and defence primes (desirable) Ability to influence multidisciplinary teams and communicate effectively with both technical and non-technical stakeholders across an international environment Experience supporting bids and proposals Prioritisation and ability to deal with multiple, sometimes conflicting, issues on a regular basis Ability to lead a team, carry out strategic planning of work, and ensuring commitments are always met Effective communication skills, both written and verbal, with the ability to influence and negotiate with internal and external stakeholders across the enterprise Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.
Tru Talent
General Bodyshop Manager
Tru Talent
General Bodyshop Manager Location: Berkshire Salary: Up to £70,000 per annum (Negotiable) / £90K+ with bonuses Hours: Monday to Friday, 45 hours per week Benefits: 30 days holiday, achievable bonus structure, Company Vehicle and many more We're looking for a strategic and hands-on General Bodyshop Manager / Operations Manager / General Manager / Accident Repair Centre Manager / Bodyshop Manager to oversee a high-performing accident repair centre in Berkshire with the looks to work towards covering multiple sites. This role suits a commercially-minded leader with a background in multi-site automotive bodyshop management and a passion for delivering quality, efficiency, and customer satisfaction. This is a fantastic opportunity to join a forward-thinking, customer-focused business that values operational excellence and staff development. Key Responsibilities of a General Bodyshop Manager / Operations Manager / General Manager / Accident Repair Centre Manager / Bodyshop Manager / Automotive Operations Manager: Develop and implement operational processes to maximise revenue across labour, parts, paint, and materials Maintain profit margins and ROI by managing resources, stock, and financial controls Ensure compliance with industry regulations, internal policies, and manufacturer standards Drive exceptional levels of customer service across all locations Create competitive pricing strategies and monitor performance through labour rates and discounts Lead monthly team meetings to improve staff engagement, training, and productivity Oversee quality control, audits, and ensure efficient site operations Implement strategies for business growth and long-term success Maintain strong relationships with insurers, fleet clients, and internal stakeholders Skills and Experience for a General Bodyshop Manager / Operations Manager / General Manager / Accident Repair Centre Manager / Bodyshop Manager / Automotive Operations Manager: Proven experience managing accident repair centres or automotive bodyshops Strong leadership and operational management skills across multiple sites or large-volume operations In-depth knowledge of bodyshop repair processes, estimating, paint, and panel operations Experience in budget management, P&L oversight, KPI tracking, and health & safety compliance Confidence in managing diverse teams including technicians, estimators, and admin staff Excellent customer service and problem-solving abilities Experience using Audatex or similar estimating systems preferred If you're a results-driven Bodyshop Manager / Regional Operations Manager / Accident Repair General Manager looking to take the next step in your career, this is your chance to lead a team with purpose and make a lasting impact. Click 'Apply Now' to take the next step in your career INDBS
Apr 03, 2026
Full time
General Bodyshop Manager Location: Berkshire Salary: Up to £70,000 per annum (Negotiable) / £90K+ with bonuses Hours: Monday to Friday, 45 hours per week Benefits: 30 days holiday, achievable bonus structure, Company Vehicle and many more We're looking for a strategic and hands-on General Bodyshop Manager / Operations Manager / General Manager / Accident Repair Centre Manager / Bodyshop Manager to oversee a high-performing accident repair centre in Berkshire with the looks to work towards covering multiple sites. This role suits a commercially-minded leader with a background in multi-site automotive bodyshop management and a passion for delivering quality, efficiency, and customer satisfaction. This is a fantastic opportunity to join a forward-thinking, customer-focused business that values operational excellence and staff development. Key Responsibilities of a General Bodyshop Manager / Operations Manager / General Manager / Accident Repair Centre Manager / Bodyshop Manager / Automotive Operations Manager: Develop and implement operational processes to maximise revenue across labour, parts, paint, and materials Maintain profit margins and ROI by managing resources, stock, and financial controls Ensure compliance with industry regulations, internal policies, and manufacturer standards Drive exceptional levels of customer service across all locations Create competitive pricing strategies and monitor performance through labour rates and discounts Lead monthly team meetings to improve staff engagement, training, and productivity Oversee quality control, audits, and ensure efficient site operations Implement strategies for business growth and long-term success Maintain strong relationships with insurers, fleet clients, and internal stakeholders Skills and Experience for a General Bodyshop Manager / Operations Manager / General Manager / Accident Repair Centre Manager / Bodyshop Manager / Automotive Operations Manager: Proven experience managing accident repair centres or automotive bodyshops Strong leadership and operational management skills across multiple sites or large-volume operations In-depth knowledge of bodyshop repair processes, estimating, paint, and panel operations Experience in budget management, P&L oversight, KPI tracking, and health & safety compliance Confidence in managing diverse teams including technicians, estimators, and admin staff Excellent customer service and problem-solving abilities Experience using Audatex or similar estimating systems preferred If you're a results-driven Bodyshop Manager / Regional Operations Manager / Accident Repair General Manager looking to take the next step in your career, this is your chance to lead a team with purpose and make a lasting impact. Click 'Apply Now' to take the next step in your career INDBS
Senior Product Manager- Nitro
QBS Software
Position As the Senior Nitro Product Manager at our offices in Ealing, you'll be responsible for the following: Deliver on the Vendor s set target (Revenue, Deal Registrations, Increase Partner/New Logo Count, NRR etc.) Global lead for the vendor but responsible to deliver on set territory, UK&I Plan growth strategies and support marketing events Create GTM strategy regionally and support local Product Managers to execute Invoice a minimum of £30k in MDF for the vendor quarterly Maintain NR % Growth according to company budget every year, i.e. 15%+ Increase the company s success and develop a sustainable strategy within your category Proactively manage the vendor relationship Identify suspects, prospects and drive deal registrations Organise enablement sessions with resellers and support local product managers to do so Engage regularly with top customers for your vendor Act as the bridge between pre/post sales team and customer success team by building their knowledge to ensure effective sales Assist and support the SDRs to acquire new customers for your vendor generating new business and identifying new opportunities Consistently deliver category growth (Rev. / GM) in line with company budgets closely collaborating with Group marketing Strategic planning, development, and management of the respective category with a clear 3-year roadmap Maintain market awareness and understanding of vendor, product range and any direct competitors (distributors) Familiarise yourself with vendor products by attending the training sessions / workshops to be the QBS knowledge holder Arrange sales and technical training (promote USP) Own the pipeline of opportunities from creation to close and meet/exceed monthly sales targets Build, support and manage existing channel relationships and enable/add new resellers to grow regional footprint as well as building multi-level relationships with our channel partners Identify, qualify and on-board new strategic partners and effectively manage the deal registration process Oversee and ensure the renewals pipeline is managed efficiently and in line with the vendor requirement Manage effectively weekly, monthly, and quarterly forecast accuracy, pipeline development and customer satisfaction Ensure that the database for the vendor (prospects & customers) is maintained with the highest quality (CRM / ERP) Collaborate closely with QBS and vendor marketing teams in delivering agreed marketing activities (website, webinars, PRs, tailored campaigns, incentives etc.) Ensure all vendor pricing structures are set at a competitive level whilst maximizing profit Work closely with operations team to obtain SLAs (pricing, quotations etc.). Ensure purchase and delivery processes are smooth and work effectively, including monitoring ETAs from vendors Build and develop a solid reoccurring channel of business for both the vendor and QBS Define, monitor and control of the category relevant KPIs to achieve the OKRs Keep up to date with knowledge of the company s product portfolio To work within a team and ensure a pleasant working environment To continually keep abreast of new procedures and implement when necessary Any other tasks that may occur from day to day within the department Requirements What You'll Bring: 2-3 years experience in product management or similar roles Knowledge of the market and industry Proven track record exceeding sales targets gained in a similar environment Experience and proven ability on analysis, positioning, promoting vendor products to market Proven ability in creating and developing an effective and efficient relationship with vendors and/or customers Strong written and verbal communication skills to communicate with senior management as well as with employees and colleagues Great people/collaborative skills paired with a high level of assertiveness Proficient with Microsoft office Other information Benefits: £54,633 per annum Discretionary bonus scheme Excellent contributory pension scheme Private medical insurance Healthcare scheme Cycle to Work scheme Life cover Online retails discounts Full training and development programme Mentoring opportunities Opportunities for promotion and career progression Company Description Established in 1987, QBS Software provides a platform for software companies and channel resellers to increase efficiency and achieve growth. We are a technology company with a focus on software covering the enterprise, cloud and consumer markets. QBS has been named in both the annual Sunday Times HSBC International Track 200 showing significant annual compound growth, and the London Stock Exchange 1000 companies to inspire Britain. The group is headquartered in London with 7 regional offices across Europe, has recently become B Corp accredited for meeting high standards of social and environmental performance, and is also independently certified by Planet Mark as net carbon neutral. Where great people work together we are looking for ambitious co-workers to take our business to the next level, and as an equal opportunities employer, we are committed to creating an inclusive and equitable environment for all our employees. We believe we are stronger when we reflect the diversity in the world around us, making us more dynamic, more innovative and more competitive.
Apr 03, 2026
Full time
Position As the Senior Nitro Product Manager at our offices in Ealing, you'll be responsible for the following: Deliver on the Vendor s set target (Revenue, Deal Registrations, Increase Partner/New Logo Count, NRR etc.) Global lead for the vendor but responsible to deliver on set territory, UK&I Plan growth strategies and support marketing events Create GTM strategy regionally and support local Product Managers to execute Invoice a minimum of £30k in MDF for the vendor quarterly Maintain NR % Growth according to company budget every year, i.e. 15%+ Increase the company s success and develop a sustainable strategy within your category Proactively manage the vendor relationship Identify suspects, prospects and drive deal registrations Organise enablement sessions with resellers and support local product managers to do so Engage regularly with top customers for your vendor Act as the bridge between pre/post sales team and customer success team by building their knowledge to ensure effective sales Assist and support the SDRs to acquire new customers for your vendor generating new business and identifying new opportunities Consistently deliver category growth (Rev. / GM) in line with company budgets closely collaborating with Group marketing Strategic planning, development, and management of the respective category with a clear 3-year roadmap Maintain market awareness and understanding of vendor, product range and any direct competitors (distributors) Familiarise yourself with vendor products by attending the training sessions / workshops to be the QBS knowledge holder Arrange sales and technical training (promote USP) Own the pipeline of opportunities from creation to close and meet/exceed monthly sales targets Build, support and manage existing channel relationships and enable/add new resellers to grow regional footprint as well as building multi-level relationships with our channel partners Identify, qualify and on-board new strategic partners and effectively manage the deal registration process Oversee and ensure the renewals pipeline is managed efficiently and in line with the vendor requirement Manage effectively weekly, monthly, and quarterly forecast accuracy, pipeline development and customer satisfaction Ensure that the database for the vendor (prospects & customers) is maintained with the highest quality (CRM / ERP) Collaborate closely with QBS and vendor marketing teams in delivering agreed marketing activities (website, webinars, PRs, tailored campaigns, incentives etc.) Ensure all vendor pricing structures are set at a competitive level whilst maximizing profit Work closely with operations team to obtain SLAs (pricing, quotations etc.). Ensure purchase and delivery processes are smooth and work effectively, including monitoring ETAs from vendors Build and develop a solid reoccurring channel of business for both the vendor and QBS Define, monitor and control of the category relevant KPIs to achieve the OKRs Keep up to date with knowledge of the company s product portfolio To work within a team and ensure a pleasant working environment To continually keep abreast of new procedures and implement when necessary Any other tasks that may occur from day to day within the department Requirements What You'll Bring: 2-3 years experience in product management or similar roles Knowledge of the market and industry Proven track record exceeding sales targets gained in a similar environment Experience and proven ability on analysis, positioning, promoting vendor products to market Proven ability in creating and developing an effective and efficient relationship with vendors and/or customers Strong written and verbal communication skills to communicate with senior management as well as with employees and colleagues Great people/collaborative skills paired with a high level of assertiveness Proficient with Microsoft office Other information Benefits: £54,633 per annum Discretionary bonus scheme Excellent contributory pension scheme Private medical insurance Healthcare scheme Cycle to Work scheme Life cover Online retails discounts Full training and development programme Mentoring opportunities Opportunities for promotion and career progression Company Description Established in 1987, QBS Software provides a platform for software companies and channel resellers to increase efficiency and achieve growth. We are a technology company with a focus on software covering the enterprise, cloud and consumer markets. QBS has been named in both the annual Sunday Times HSBC International Track 200 showing significant annual compound growth, and the London Stock Exchange 1000 companies to inspire Britain. The group is headquartered in London with 7 regional offices across Europe, has recently become B Corp accredited for meeting high standards of social and environmental performance, and is also independently certified by Planet Mark as net carbon neutral. Where great people work together we are looking for ambitious co-workers to take our business to the next level, and as an equal opportunities employer, we are committed to creating an inclusive and equitable environment for all our employees. We believe we are stronger when we reflect the diversity in the world around us, making us more dynamic, more innovative and more competitive.
Tru Talent
General Bodyshop Manager
Tru Talent
General Bodyshop Manager Location: Reading Salary: Up to £70,000 per annum (Negotiable) / £90K+ with bonuses Hours: Monday to Friday, 45 hours per week Benefits: 30 days holiday, achievable bonus structure, Company Vehicle and many more We're looking for a strategic and hands-on General Bodyshop Manager / Operations Manager / General Manager / Accident Repair Centre Manager / Bodyshop Manager to oversee a high-performing accident repair centre in Berkshire with the looks to work towards covering all sites across Berkshire. This role suits a commercially-minded leader with a background in multi-site automotive bodyshop management and a passion for delivering quality, efficiency, and customer satisfaction. This is a fantastic opportunity to join a forward-thinking, customer-focused business that values operational excellence and staff development. Key Responsibilities of a General Bodyshop Manager / Operations Manager / General Manager / Accident Repair Centre Manager / Bodyshop Manager / Automotive Operations Manager: Develop and implement operational processes to maximise revenue across labour, parts, paint, and materials Maintain profit margins and ROI by managing resources, stock, and financial controls Ensure compliance with industry regulations, internal policies, and manufacturer standards Drive exceptional levels of customer service across all locations Create competitive pricing strategies and monitor performance through labour rates and discounts Lead monthly team meetings to improve staff engagement, training, and productivity Oversee quality control, audits, and ensure efficient site operations Implement strategies for business growth and long-term success Maintain strong relationships with insurers, fleet clients, and internal stakeholders Skills and Experience for a General Bodyshop Manager / Operations Manager / General Manager / Accident Repair Centre Manager / Bodyshop Manager / Automotive Operations Manager: Proven experience managing accident repair centres or automotive bodyshops Strong leadership and operational management skills across multiple sites or large-volume operations In-depth knowledge of bodyshop repair processes, estimating, paint, and panel operations Experience in budget management, P&L oversight, KPI tracking, and health & safety compliance Confidence in managing diverse teams including technicians, estimators, and admin staff Excellent customer service and problem-solving abilities Experience using Audatex or similar estimating systems preferred If you're a results-driven Bodyshop Manager / Regional Operations Manager / Accident Repair General Manager looking to take the next step in your career, this is your chance to lead a team with purpose and make a lasting impact. Click 'Apply Now' to take the next step in your career INDBS
Apr 03, 2026
Full time
General Bodyshop Manager Location: Reading Salary: Up to £70,000 per annum (Negotiable) / £90K+ with bonuses Hours: Monday to Friday, 45 hours per week Benefits: 30 days holiday, achievable bonus structure, Company Vehicle and many more We're looking for a strategic and hands-on General Bodyshop Manager / Operations Manager / General Manager / Accident Repair Centre Manager / Bodyshop Manager to oversee a high-performing accident repair centre in Berkshire with the looks to work towards covering all sites across Berkshire. This role suits a commercially-minded leader with a background in multi-site automotive bodyshop management and a passion for delivering quality, efficiency, and customer satisfaction. This is a fantastic opportunity to join a forward-thinking, customer-focused business that values operational excellence and staff development. Key Responsibilities of a General Bodyshop Manager / Operations Manager / General Manager / Accident Repair Centre Manager / Bodyshop Manager / Automotive Operations Manager: Develop and implement operational processes to maximise revenue across labour, parts, paint, and materials Maintain profit margins and ROI by managing resources, stock, and financial controls Ensure compliance with industry regulations, internal policies, and manufacturer standards Drive exceptional levels of customer service across all locations Create competitive pricing strategies and monitor performance through labour rates and discounts Lead monthly team meetings to improve staff engagement, training, and productivity Oversee quality control, audits, and ensure efficient site operations Implement strategies for business growth and long-term success Maintain strong relationships with insurers, fleet clients, and internal stakeholders Skills and Experience for a General Bodyshop Manager / Operations Manager / General Manager / Accident Repair Centre Manager / Bodyshop Manager / Automotive Operations Manager: Proven experience managing accident repair centres or automotive bodyshops Strong leadership and operational management skills across multiple sites or large-volume operations In-depth knowledge of bodyshop repair processes, estimating, paint, and panel operations Experience in budget management, P&L oversight, KPI tracking, and health & safety compliance Confidence in managing diverse teams including technicians, estimators, and admin staff Excellent customer service and problem-solving abilities Experience using Audatex or similar estimating systems preferred If you're a results-driven Bodyshop Manager / Regional Operations Manager / Accident Repair General Manager looking to take the next step in your career, this is your chance to lead a team with purpose and make a lasting impact. Click 'Apply Now' to take the next step in your career INDBS
Marks Consulting Partners Limited
Service Development Manager
Marks Consulting Partners Limited
Marks Consulting Partners are currently looking for a Service Development Manager to work with one of our Housing Association clients in London. What the Job Will be doing Leading the design, development and continuous improvement of housing services, ensuring they are customer-focused and aligned to strategic objectives Using data, insight and customer feedback to identify trends, drive service improvements and develop new service models Managing service development projects from concept through to implementation, testing new approaches and rolling out successful initiatives Leading on customer engagement, ensuring services are co-produced with residents and reflect their needs and experiences Managing customer insight and empowerment functions to drive organisational impact and improve service delivery Working collaboratively across teams and with external partners to develop and deliver innovative housing solutions Creating process maps, identifying service gaps and implementing improvements to enhance efficiency and customer outcomes Supporting a culture of continuous improvement, innovation and high performance across the organisation Expanding digital capabilities to improve accessibility, efficiency and customer satisfaction Supporting senior leadership in developing new service strategies and delivering key organisational priorities What You Will Need Significant experience in service development, service improvement or transformation within housing or a similar sector Strong analytical and data interpretation skills, with the ability to turn insight into actionable improvements Experience in service design, process mapping and delivering change projects Strong customer engagement experience, with the ability to gather and utilise feedback to shape services Proven track record of improving service performance and delivering measurable outcomes Experience working collaboratively across teams and with external partners Strong leadership and stakeholder management skills Understanding of housing services, customer support models and regulatory frameworks Working towards or holding a CIH Level 5 qualification (or equivalent) desirable
Apr 03, 2026
Full time
Marks Consulting Partners are currently looking for a Service Development Manager to work with one of our Housing Association clients in London. What the Job Will be doing Leading the design, development and continuous improvement of housing services, ensuring they are customer-focused and aligned to strategic objectives Using data, insight and customer feedback to identify trends, drive service improvements and develop new service models Managing service development projects from concept through to implementation, testing new approaches and rolling out successful initiatives Leading on customer engagement, ensuring services are co-produced with residents and reflect their needs and experiences Managing customer insight and empowerment functions to drive organisational impact and improve service delivery Working collaboratively across teams and with external partners to develop and deliver innovative housing solutions Creating process maps, identifying service gaps and implementing improvements to enhance efficiency and customer outcomes Supporting a culture of continuous improvement, innovation and high performance across the organisation Expanding digital capabilities to improve accessibility, efficiency and customer satisfaction Supporting senior leadership in developing new service strategies and delivering key organisational priorities What You Will Need Significant experience in service development, service improvement or transformation within housing or a similar sector Strong analytical and data interpretation skills, with the ability to turn insight into actionable improvements Experience in service design, process mapping and delivering change projects Strong customer engagement experience, with the ability to gather and utilise feedback to shape services Proven track record of improving service performance and delivering measurable outcomes Experience working collaboratively across teams and with external partners Strong leadership and stakeholder management skills Understanding of housing services, customer support models and regulatory frameworks Working towards or holding a CIH Level 5 qualification (or equivalent) desirable

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