We are an equal opportunities employer and we welcome applications from all suitably qualified persons Are you interested in joining our team as a Customer Expert? If you are looking for a place to start or build your career in Customer Services or develop your skills and experience in an exciting environment that encourages YOU to bring out your best then THIS is the place for you! Job Overview Start Date: 8 December 2025 Salary: £12.21 per hour (£25,396.80 per annum) Hours: 40 hours per week Site: Glasgow City Park, Alexandra Parade, Glasgow, G31 3AU - PLEASE NOTE THAT THIS IS AN ONSITE ROLE AND NOT WORK FROM HOME Shifts: 08:00-20:00 Mon-Fri. 0900-17.30 - Sat-Sun - some weekend working is a requirement. Training Duration: 8.5 days Contract: Permanent Required ID: For successful applicants, we will require documentation for Right to Work, Photo ID, Proof of Address and Proof of Permanent National Insurance Number. For a list of acceptable right to work documents can be found here Successful candidates will also be required to undertake a Baseline Personnel Security Standard (BPSS) check. This will involve an ID Check, Criminal Records Check and 3 Year Employment Evidence. PLEASE NOTE THAT NO HOLIDAYS OR TIME OFF CAN BE APPROVED WITHIN THE FIRST 8 WEEKS OF YOUR START DATE Who are we? We are the voice of our clients. We are a global outsourcing Contact Centre with a number of UK sites, all with a reputation for hard work, outstanding results, and for simply being "a great place to work". What do we do? We provide fantastic service and great careers. We interact with customers on behalf of our clients, helping to solve their queries. Basically, looking after them in the way they deserve, the only way! We develop our teams and provide some fantastic opportunities for progression. What role is available? Teleperformance is currently hiring on a permanent full-time contract to work for a reputed public sector client. You will handle inbound customer service calls regarding general queries, advice and progress checks on applications, appointment booking and payment calls. The role is very process driven and in line with various policies and procedures that we are governed by. This involves a great deal of data capture therefore attention to details is essential. The Role Working as part of a team you will work in a busy fast paced environment, be proactive and have a resolution driven approach. Our callers want to talk to people with personality. People who'll listen, ask the right questions and offer the solutions that leave them smiling. That's why we'll encourage you to be yourself in our fast-moving, fast-growing business. We have a wide range of customer service advisor roles available. We need great people with customer service experience and good computer skills to fill them. Bring your experience and enthusiasm and you'll have the chance to support some of the world's leading brands. Comprehensive training, opportunities to progress, recognition schemes and discounts on top retail brands are just a few of the benefits on offer. For contact centre roles with the human touch, apply today and find out about the things that make Teleperformance a great place to work. Please note, as part of your ongoing employment we will need to conduct a right to work verification call. Values we look for you to have: Process Excellence - Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication - You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness - You are able to be open to different ways of thinking and new ideas. Critical Thinking - You are able to think logically when making decisions. Solution Orientation - Having a forward thinking mindset focused on resolving challenges. Entrepreneurship - Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. What does an average day look like? Now there's a question! A typical day will see you working in a lively & vibrant contact centre environment. You will start your day signing into your systems to make sure you are ready to take your first call of the day. You will talk to a variety of customers with different needs. Some may want a quick update or to provide further information, others may be frustrated and may want to challenge the process. Some days will be quiet with rest periods between calls, and other days could be busy with everyone wanting your help at once. What do we need from you? People skills and confidence in your PC skills! A good attitude and the ability to interact with lots of different people. The ability to handle challenging calls with resilience and determination. Basic computer skills such as navigating between systems and switching between different applications. Flexibility, great attendance and good time keeping to make sure your available for our customers. What will we give you? Well there's plenty, where do we start? Paid training and additional support in a dedicated area that we call "Nesting". This is where the action happens, and where you take your first live calls. This is also where the nerves kick in, and mistakes may happen, but don't worry, we expect that. We make it our responsibility to look after you with full support from experienced members of the team on hand to help. The chance to showcase your skills and fast track your career through our internal progression path. Skills needed to be a Customer Expert We are looking for the following skills and attributes: Strong verbal and written skills with the ability to show attention to detail Ability to establish collaborative customer relationships in a fast-paced environment. A good attitude and the ability to interact with lots of different people. Professional and friendly telephone manner Customer Service experience Experience of working in a target driven environment to a high standard. PC skills, and the ability to navigate multiple systems competently, with ease. A good consistent typing speed Take ownership of situations with positivity, resilience, and a dedicated approach to providing service excellence. Able to work within a fast paced, engaging environment Benefits of being a Customer Service Specialist On-line recruitment process, with potential job offer within 24 hours and fully paid training 28 days' holiday (including bank holidays), increasing to 30 days following your 1-year service anniversary Lifestyle Benefits programme - featuring thousands of discounts, special offers and exclusive employee deals from many retailer partners and also free wellness, kids, and learning classes through our own Community Online Academy . Refer & Earn Scheme Employee welfare support with free access to our Mental Health Employee Assistance programme, available 24 hours/365 days' year and our Interactive Health and Wellbeing Hub Life Assurance Cover & Pension Scheme Length of Service and monthly recognition awards Opportunities for career development and progression Anything else that we have to offer? Always, and just to name a few Cineworld tickets - Up to 55% off Virgin Trains - 20% off Virgin Experience Days - 20% off 25% off O2 and 20% of EE Mobile Contracts Sony - 20% off Mobile Phones Ray-Ban - 20% off Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.
Dec 08, 2025
Full time
We are an equal opportunities employer and we welcome applications from all suitably qualified persons Are you interested in joining our team as a Customer Expert? If you are looking for a place to start or build your career in Customer Services or develop your skills and experience in an exciting environment that encourages YOU to bring out your best then THIS is the place for you! Job Overview Start Date: 8 December 2025 Salary: £12.21 per hour (£25,396.80 per annum) Hours: 40 hours per week Site: Glasgow City Park, Alexandra Parade, Glasgow, G31 3AU - PLEASE NOTE THAT THIS IS AN ONSITE ROLE AND NOT WORK FROM HOME Shifts: 08:00-20:00 Mon-Fri. 0900-17.30 - Sat-Sun - some weekend working is a requirement. Training Duration: 8.5 days Contract: Permanent Required ID: For successful applicants, we will require documentation for Right to Work, Photo ID, Proof of Address and Proof of Permanent National Insurance Number. For a list of acceptable right to work documents can be found here Successful candidates will also be required to undertake a Baseline Personnel Security Standard (BPSS) check. This will involve an ID Check, Criminal Records Check and 3 Year Employment Evidence. PLEASE NOTE THAT NO HOLIDAYS OR TIME OFF CAN BE APPROVED WITHIN THE FIRST 8 WEEKS OF YOUR START DATE Who are we? We are the voice of our clients. We are a global outsourcing Contact Centre with a number of UK sites, all with a reputation for hard work, outstanding results, and for simply being "a great place to work". What do we do? We provide fantastic service and great careers. We interact with customers on behalf of our clients, helping to solve their queries. Basically, looking after them in the way they deserve, the only way! We develop our teams and provide some fantastic opportunities for progression. What role is available? Teleperformance is currently hiring on a permanent full-time contract to work for a reputed public sector client. You will handle inbound customer service calls regarding general queries, advice and progress checks on applications, appointment booking and payment calls. The role is very process driven and in line with various policies and procedures that we are governed by. This involves a great deal of data capture therefore attention to details is essential. The Role Working as part of a team you will work in a busy fast paced environment, be proactive and have a resolution driven approach. Our callers want to talk to people with personality. People who'll listen, ask the right questions and offer the solutions that leave them smiling. That's why we'll encourage you to be yourself in our fast-moving, fast-growing business. We have a wide range of customer service advisor roles available. We need great people with customer service experience and good computer skills to fill them. Bring your experience and enthusiasm and you'll have the chance to support some of the world's leading brands. Comprehensive training, opportunities to progress, recognition schemes and discounts on top retail brands are just a few of the benefits on offer. For contact centre roles with the human touch, apply today and find out about the things that make Teleperformance a great place to work. Please note, as part of your ongoing employment we will need to conduct a right to work verification call. Values we look for you to have: Process Excellence - Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication - You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness - You are able to be open to different ways of thinking and new ideas. Critical Thinking - You are able to think logically when making decisions. Solution Orientation - Having a forward thinking mindset focused on resolving challenges. Entrepreneurship - Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. What does an average day look like? Now there's a question! A typical day will see you working in a lively & vibrant contact centre environment. You will start your day signing into your systems to make sure you are ready to take your first call of the day. You will talk to a variety of customers with different needs. Some may want a quick update or to provide further information, others may be frustrated and may want to challenge the process. Some days will be quiet with rest periods between calls, and other days could be busy with everyone wanting your help at once. What do we need from you? People skills and confidence in your PC skills! A good attitude and the ability to interact with lots of different people. The ability to handle challenging calls with resilience and determination. Basic computer skills such as navigating between systems and switching between different applications. Flexibility, great attendance and good time keeping to make sure your available for our customers. What will we give you? Well there's plenty, where do we start? Paid training and additional support in a dedicated area that we call "Nesting". This is where the action happens, and where you take your first live calls. This is also where the nerves kick in, and mistakes may happen, but don't worry, we expect that. We make it our responsibility to look after you with full support from experienced members of the team on hand to help. The chance to showcase your skills and fast track your career through our internal progression path. Skills needed to be a Customer Expert We are looking for the following skills and attributes: Strong verbal and written skills with the ability to show attention to detail Ability to establish collaborative customer relationships in a fast-paced environment. A good attitude and the ability to interact with lots of different people. Professional and friendly telephone manner Customer Service experience Experience of working in a target driven environment to a high standard. PC skills, and the ability to navigate multiple systems competently, with ease. A good consistent typing speed Take ownership of situations with positivity, resilience, and a dedicated approach to providing service excellence. Able to work within a fast paced, engaging environment Benefits of being a Customer Service Specialist On-line recruitment process, with potential job offer within 24 hours and fully paid training 28 days' holiday (including bank holidays), increasing to 30 days following your 1-year service anniversary Lifestyle Benefits programme - featuring thousands of discounts, special offers and exclusive employee deals from many retailer partners and also free wellness, kids, and learning classes through our own Community Online Academy . Refer & Earn Scheme Employee welfare support with free access to our Mental Health Employee Assistance programme, available 24 hours/365 days' year and our Interactive Health and Wellbeing Hub Life Assurance Cover & Pension Scheme Length of Service and monthly recognition awards Opportunities for career development and progression Anything else that we have to offer? Always, and just to name a few Cineworld tickets - Up to 55% off Virgin Trains - 20% off Virgin Experience Days - 20% off 25% off O2 and 20% of EE Mobile Contracts Sony - 20% off Mobile Phones Ray-Ban - 20% off Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.
Help lead this pioneering UK charity into its next chapter as Chair of the Board of Trustees Type: Voluntary (Expenses Paid) Time Commitment: Approx. 1-2 days/month, plus annual retreats and sector events Be part of a movement for food justice and ecological transformation We are working with a pioneering UK charity whose purpose is to connect and support people who are transforming our food system through agroecology. Since starting the Oxford Real Farming Conference (ORFC) in 2010, the organisation has grown into a dynamic organisation with a turnover of £1M. As the organisation enters a new strategic cycle through to 2030, it is seeking a new Chair to guide the board and support the executive team in delivering bold, systemic change in food and farming. This is a unique opportunity to lead an organisation at the heart of the agroecological movement, convening grassroots voices, shaping policy discourse, and investing in community-led solutions. Why This Role Matters As Chair, you will: Provide strategic leadership during a pivotal phase of growth and transformation and enable the charity to fulfil its purpose. Champion equity, diversity, and inclusion across programmes and governance. Support the Executive Directors and staff to foster a resilient, values-led organisational culture. Represent RFT externally, including speaking at the ORFC and other sector events. Guide the board through governance best practice and renewal. Who We're Looking For We're seeking a visionary leader with: Board-level chairing experience in the charity or social enterprise sector with a detailed understanding of the principles and practice of good charity governance. A values-led, inclusive leadership style - humble, strategic, emotionally intelligent. Deep commitment to agroecology, food sovereignty, climate justice, and equity. Experience in or knowledge of food systems, farming, and agroecology. The strategic skills and experience to lead a significant and growing national charity. What You'll Gain A defining role in shaping the future of food and farming in the UK. The opportunity to amplify grassroots voices and drive systemic change. A platform to demonstrate inclusive leadership and transformative impact. Connection to a vibrant, mission-driven team and a national network of changemakers. Recruitment Timeline: To ensure equitable access to information and uphold its commitment to Equity, Diversity, and Inclusion (EDI), the RFT will be hosting a Q&A webinar on Thursday 4 th December from 11-12pm in place of individual informal calls with the Chair and Executive Directors. We encourage all interested candidates to submit questions in advance, which will be addressed during the session. Please register your interest in attending this webinar, and we will send you a link. Application deadline: Thursday 15th January 2026 First round interviews - Online: w/c 9th February 2026 Final interviews - In-person (Oxford): w/c 16th February 2026 How to Apply Charity People Ltd is acting as recruitment advisor to RFT on this appointment. Interested candidates are invited initially to submit a CV to to receive the candidate pack, which has the full application details and a link to the webinar. For an informal conversation about the role, please contact Fabrice Yala on or via email on . We are committed to equity, diversity, and inclusion. If you require any assistance or adjustment to make the application process work for you, please let us know.
Dec 08, 2025
Full time
Help lead this pioneering UK charity into its next chapter as Chair of the Board of Trustees Type: Voluntary (Expenses Paid) Time Commitment: Approx. 1-2 days/month, plus annual retreats and sector events Be part of a movement for food justice and ecological transformation We are working with a pioneering UK charity whose purpose is to connect and support people who are transforming our food system through agroecology. Since starting the Oxford Real Farming Conference (ORFC) in 2010, the organisation has grown into a dynamic organisation with a turnover of £1M. As the organisation enters a new strategic cycle through to 2030, it is seeking a new Chair to guide the board and support the executive team in delivering bold, systemic change in food and farming. This is a unique opportunity to lead an organisation at the heart of the agroecological movement, convening grassroots voices, shaping policy discourse, and investing in community-led solutions. Why This Role Matters As Chair, you will: Provide strategic leadership during a pivotal phase of growth and transformation and enable the charity to fulfil its purpose. Champion equity, diversity, and inclusion across programmes and governance. Support the Executive Directors and staff to foster a resilient, values-led organisational culture. Represent RFT externally, including speaking at the ORFC and other sector events. Guide the board through governance best practice and renewal. Who We're Looking For We're seeking a visionary leader with: Board-level chairing experience in the charity or social enterprise sector with a detailed understanding of the principles and practice of good charity governance. A values-led, inclusive leadership style - humble, strategic, emotionally intelligent. Deep commitment to agroecology, food sovereignty, climate justice, and equity. Experience in or knowledge of food systems, farming, and agroecology. The strategic skills and experience to lead a significant and growing national charity. What You'll Gain A defining role in shaping the future of food and farming in the UK. The opportunity to amplify grassroots voices and drive systemic change. A platform to demonstrate inclusive leadership and transformative impact. Connection to a vibrant, mission-driven team and a national network of changemakers. Recruitment Timeline: To ensure equitable access to information and uphold its commitment to Equity, Diversity, and Inclusion (EDI), the RFT will be hosting a Q&A webinar on Thursday 4 th December from 11-12pm in place of individual informal calls with the Chair and Executive Directors. We encourage all interested candidates to submit questions in advance, which will be addressed during the session. Please register your interest in attending this webinar, and we will send you a link. Application deadline: Thursday 15th January 2026 First round interviews - Online: w/c 9th February 2026 Final interviews - In-person (Oxford): w/c 16th February 2026 How to Apply Charity People Ltd is acting as recruitment advisor to RFT on this appointment. Interested candidates are invited initially to submit a CV to to receive the candidate pack, which has the full application details and a link to the webinar. For an informal conversation about the role, please contact Fabrice Yala on or via email on . We are committed to equity, diversity, and inclusion. If you require any assistance or adjustment to make the application process work for you, please let us know.
We are an equal opportunities employer and we welcome applications from all suitably qualified persons Are you interested in joining our team as a Customer Expert? If you are looking for a place to start or build your career in Customer Services or develop your skills and experience in an exciting environment that encourages YOU to bring out your best then THIS is the place for you! Job Overview Start Date: 8 December 2025 Salary: £12.21 per hour (£25,396.80 per annum) Hours: 40 hours per week Site: Glasgow City Park, Alexandra Parade, Glasgow, G31 3AU - PLEASE NOTE THAT THIS IS AN ONSITE ROLE AND NOT WORK FROM HOME Shifts: 08:00-20:00 Mon-Fri. 0900-17.30 - Sat-Sun - some weekend working is a requirement. Training Duration: 8.5 days Contract: Permanent Required ID: For successful applicants, we will require documentation for Right to Work, Photo ID, Proof of Address and Proof of Permanent National Insurance Number. For a list of acceptable right to work documents can be found here Successful candidates will also be required to undertake a Baseline Personnel Security Standard (BPSS) check. This will involve an ID Check, Criminal Records Check and 3 Year Employment Evidence. PLEASE NOTE THAT NO HOLIDAYS OR TIME OFF CAN BE APPROVED WITHIN THE FIRST 8 WEEKS OF YOUR START DATE Who are we? We are the voice of our clients. We are a global outsourcing Contact Centre with a number of UK sites, all with a reputation for hard work, outstanding results, and for simply being "a great place to work". What do we do? We provide fantastic service and great careers. We interact with customers on behalf of our clients, helping to solve their queries. Basically, looking after them in the way they deserve, the only way! We develop our teams and provide some fantastic opportunities for progression. What role is available? Teleperformance is currently hiring on a permanent full-time contract to work for a reputed public sector client. You will handle inbound customer service calls regarding general queries, advice and progress checks on applications, appointment booking and payment calls. The role is very process driven and in line with various policies and procedures that we are governed by. This involves a great deal of data capture therefore attention to details is essential. The Role Working as part of a team you will work in a busy fast paced environment, be proactive and have a resolution driven approach. Our callers want to talk to people with personality. People who'll listen, ask the right questions and offer the solutions that leave them smiling. That's why we'll encourage you to be yourself in our fast-moving, fast-growing business. We have a wide range of customer service advisor roles available. We need great people with customer service experience and good computer skills to fill them. Bring your experience and enthusiasm and you'll have the chance to support some of the world's leading brands. Comprehensive training, opportunities to progress, recognition schemes and discounts on top retail brands are just a few of the benefits on offer. For contact centre roles with the human touch, apply today and find out about the things that make Teleperformance a great place to work. Please note, as part of your ongoing employment we will need to conduct a right to work verification call. Values we look for you to have: Process Excellence - Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication - You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness - You are able to be open to different ways of thinking and new ideas. Critical Thinking - You are able to think logically when making decisions. Solution Orientation - Having a forward thinking mindset focused on resolving challenges. Entrepreneurship - Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. What does an average day look like? Now there's a question! A typical day will see you working in a lively & vibrant contact centre environment. You will start your day signing into your systems to make sure you are ready to take your first call of the day. You will talk to a variety of customers with different needs. Some may want a quick update or to provide further information, others may be frustrated and may want to challenge the process. Some days will be quiet with rest periods between calls, and other days could be busy with everyone wanting your help at once. What do we need from you? People skills and confidence in your PC skills! A good attitude and the ability to interact with lots of different people. The ability to handle challenging calls with resilience and determination. Basic computer skills such as navigating between systems and switching between different applications. Flexibility, great attendance and good time keeping to make sure your available for our customers. What will we give you? Well there's plenty, where do we start? Paid training and additional support in a dedicated area that we call "Nesting". This is where the action happens, and where you take your first live calls. This is also where the nerves kick in, and mistakes may happen, but don't worry, we expect that. We make it our responsibility to look after you with full support from experienced members of the team on hand to help. The chance to showcase your skills and fast track your career through our internal progression path. Skills needed to be a Customer Expert We are looking for the following skills and attributes: Strong verbal and written skills with the ability to show attention to detail Ability to establish collaborative customer relationships in a fast-paced environment. A good attitude and the ability to interact with lots of different people. Professional and friendly telephone manner Customer Service experience Experience of working in a target driven environment to a high standard. PC skills, and the ability to navigate multiple systems competently, with ease. A good consistent typing speed Take ownership of situations with positivity, resilience, and a dedicated approach to providing service excellence. Able to work within a fast paced, engaging environment Benefits of being a Customer Service Specialist On-line recruitment process, with potential job offer within 24 hours and fully paid training 28 days' holiday (including bank holidays), increasing to 30 days following your 1-year service anniversary Lifestyle Benefits programme - featuring thousands of discounts, special offers and exclusive employee deals from many retailer partners and also free wellness, kids, and learning classes through our own Community Online Academy . Refer & Earn Scheme Employee welfare support with free access to our Mental Health Employee Assistance programme, available 24 hours/365 days' year and our Interactive Health and Wellbeing Hub Life Assurance Cover & Pension Scheme Length of Service and monthly recognition awards Opportunities for career development and progression Anything else that we have to offer? Always, and just to name a few Cineworld tickets - Up to 55% off Virgin Trains - 20% off Virgin Experience Days - 20% off 25% off O2 and 20% of EE Mobile Contracts Sony - 20% off Mobile Phones Ray-Ban - 20% off Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.
Dec 08, 2025
Full time
We are an equal opportunities employer and we welcome applications from all suitably qualified persons Are you interested in joining our team as a Customer Expert? If you are looking for a place to start or build your career in Customer Services or develop your skills and experience in an exciting environment that encourages YOU to bring out your best then THIS is the place for you! Job Overview Start Date: 8 December 2025 Salary: £12.21 per hour (£25,396.80 per annum) Hours: 40 hours per week Site: Glasgow City Park, Alexandra Parade, Glasgow, G31 3AU - PLEASE NOTE THAT THIS IS AN ONSITE ROLE AND NOT WORK FROM HOME Shifts: 08:00-20:00 Mon-Fri. 0900-17.30 - Sat-Sun - some weekend working is a requirement. Training Duration: 8.5 days Contract: Permanent Required ID: For successful applicants, we will require documentation for Right to Work, Photo ID, Proof of Address and Proof of Permanent National Insurance Number. For a list of acceptable right to work documents can be found here Successful candidates will also be required to undertake a Baseline Personnel Security Standard (BPSS) check. This will involve an ID Check, Criminal Records Check and 3 Year Employment Evidence. PLEASE NOTE THAT NO HOLIDAYS OR TIME OFF CAN BE APPROVED WITHIN THE FIRST 8 WEEKS OF YOUR START DATE Who are we? We are the voice of our clients. We are a global outsourcing Contact Centre with a number of UK sites, all with a reputation for hard work, outstanding results, and for simply being "a great place to work". What do we do? We provide fantastic service and great careers. We interact with customers on behalf of our clients, helping to solve their queries. Basically, looking after them in the way they deserve, the only way! We develop our teams and provide some fantastic opportunities for progression. What role is available? Teleperformance is currently hiring on a permanent full-time contract to work for a reputed public sector client. You will handle inbound customer service calls regarding general queries, advice and progress checks on applications, appointment booking and payment calls. The role is very process driven and in line with various policies and procedures that we are governed by. This involves a great deal of data capture therefore attention to details is essential. The Role Working as part of a team you will work in a busy fast paced environment, be proactive and have a resolution driven approach. Our callers want to talk to people with personality. People who'll listen, ask the right questions and offer the solutions that leave them smiling. That's why we'll encourage you to be yourself in our fast-moving, fast-growing business. We have a wide range of customer service advisor roles available. We need great people with customer service experience and good computer skills to fill them. Bring your experience and enthusiasm and you'll have the chance to support some of the world's leading brands. Comprehensive training, opportunities to progress, recognition schemes and discounts on top retail brands are just a few of the benefits on offer. For contact centre roles with the human touch, apply today and find out about the things that make Teleperformance a great place to work. Please note, as part of your ongoing employment we will need to conduct a right to work verification call. Values we look for you to have: Process Excellence - Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication - You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness - You are able to be open to different ways of thinking and new ideas. Critical Thinking - You are able to think logically when making decisions. Solution Orientation - Having a forward thinking mindset focused on resolving challenges. Entrepreneurship - Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. What does an average day look like? Now there's a question! A typical day will see you working in a lively & vibrant contact centre environment. You will start your day signing into your systems to make sure you are ready to take your first call of the day. You will talk to a variety of customers with different needs. Some may want a quick update or to provide further information, others may be frustrated and may want to challenge the process. Some days will be quiet with rest periods between calls, and other days could be busy with everyone wanting your help at once. What do we need from you? People skills and confidence in your PC skills! A good attitude and the ability to interact with lots of different people. The ability to handle challenging calls with resilience and determination. Basic computer skills such as navigating between systems and switching between different applications. Flexibility, great attendance and good time keeping to make sure your available for our customers. What will we give you? Well there's plenty, where do we start? Paid training and additional support in a dedicated area that we call "Nesting". This is where the action happens, and where you take your first live calls. This is also where the nerves kick in, and mistakes may happen, but don't worry, we expect that. We make it our responsibility to look after you with full support from experienced members of the team on hand to help. The chance to showcase your skills and fast track your career through our internal progression path. Skills needed to be a Customer Expert We are looking for the following skills and attributes: Strong verbal and written skills with the ability to show attention to detail Ability to establish collaborative customer relationships in a fast-paced environment. A good attitude and the ability to interact with lots of different people. Professional and friendly telephone manner Customer Service experience Experience of working in a target driven environment to a high standard. PC skills, and the ability to navigate multiple systems competently, with ease. A good consistent typing speed Take ownership of situations with positivity, resilience, and a dedicated approach to providing service excellence. Able to work within a fast paced, engaging environment Benefits of being a Customer Service Specialist On-line recruitment process, with potential job offer within 24 hours and fully paid training 28 days' holiday (including bank holidays), increasing to 30 days following your 1-year service anniversary Lifestyle Benefits programme - featuring thousands of discounts, special offers and exclusive employee deals from many retailer partners and also free wellness, kids, and learning classes through our own Community Online Academy . Refer & Earn Scheme Employee welfare support with free access to our Mental Health Employee Assistance programme, available 24 hours/365 days' year and our Interactive Health and Wellbeing Hub Life Assurance Cover & Pension Scheme Length of Service and monthly recognition awards Opportunities for career development and progression Anything else that we have to offer? Always, and just to name a few Cineworld tickets - Up to 55% off Virgin Trains - 20% off Virgin Experience Days - 20% off 25% off O2 and 20% of EE Mobile Contracts Sony - 20% off Mobile Phones Ray-Ban - 20% off Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.
We are an equal opportunities employer and we welcome applications from all suitably qualified persons Are you interested in joining our team as a Customer Expert? If you are looking for a place to start or build your career in Customer Services or develop your skills and experience in an exciting environment that encourages YOU to bring out your best then THIS is the place for you! Job Overview Start Date: 8 December 2025 Salary: £12.21 per hour (£25,396.80 per annum) Hours: 40 hours per week Site: Glasgow City Park, Alexandra Parade, Glasgow, G31 3AU - PLEASE NOTE THAT THIS IS AN ONSITE ROLE AND NOT WORK FROM HOME Shifts: 08:00-20:00 Mon-Fri. 0900-17.30 - Sat-Sun - some weekend working is a requirement. Training Duration: 8.5 days Contract: Permanent Required ID: For successful applicants, we will require documentation for Right to Work, Photo ID, Proof of Address and Proof of Permanent National Insurance Number. For a list of acceptable right to work documents can be found here Successful candidates will also be required to undertake a Baseline Personnel Security Standard (BPSS) check. This will involve an ID Check, Criminal Records Check and 3 Year Employment Evidence. PLEASE NOTE THAT NO HOLIDAYS OR TIME OFF CAN BE APPROVED WITHIN THE FIRST 8 WEEKS OF YOUR START DATE Who are we? We are the voice of our clients. We are a global outsourcing Contact Centre with a number of UK sites, all with a reputation for hard work, outstanding results, and for simply being "a great place to work". What do we do? We provide fantastic service and great careers. We interact with customers on behalf of our clients, helping to solve their queries. Basically, looking after them in the way they deserve, the only way! We develop our teams and provide some fantastic opportunities for progression. What role is available? Teleperformance is currently hiring on a permanent full-time contract to work for a reputed public sector client. You will handle inbound customer service calls regarding general queries, advice and progress checks on applications, appointment booking and payment calls. The role is very process driven and in line with various policies and procedures that we are governed by. This involves a great deal of data capture therefore attention to details is essential. The Role Working as part of a team you will work in a busy fast paced environment, be proactive and have a resolution driven approach. Our callers want to talk to people with personality. People who'll listen, ask the right questions and offer the solutions that leave them smiling. That's why we'll encourage you to be yourself in our fast-moving, fast-growing business. We have a wide range of customer service advisor roles available. We need great people with customer service experience and good computer skills to fill them. Bring your experience and enthusiasm and you'll have the chance to support some of the world's leading brands. Comprehensive training, opportunities to progress, recognition schemes and discounts on top retail brands are just a few of the benefits on offer. For contact centre roles with the human touch, apply today and find out about the things that make Teleperformance a great place to work. Please note, as part of your ongoing employment we will need to conduct a right to work verification call. Values we look for you to have: Process Excellence - Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication - You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness - You are able to be open to different ways of thinking and new ideas. Critical Thinking - You are able to think logically when making decisions. Solution Orientation - Having a forward thinking mindset focused on resolving challenges. Entrepreneurship - Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. What does an average day look like? Now there's a question! A typical day will see you working in a lively & vibrant contact centre environment. You will start your day signing into your systems to make sure you are ready to take your first call of the day. You will talk to a variety of customers with different needs. Some may want a quick update or to provide further information, others may be frustrated and may want to challenge the process. Some days will be quiet with rest periods between calls, and other days could be busy with everyone wanting your help at once. What do we need from you? People skills and confidence in your PC skills! A good attitude and the ability to interact with lots of different people. The ability to handle challenging calls with resilience and determination. Basic computer skills such as navigating between systems and switching between different applications. Flexibility, great attendance and good time keeping to make sure your available for our customers. What will we give you? Well there's plenty, where do we start? Paid training and additional support in a dedicated area that we call "Nesting". This is where the action happens, and where you take your first live calls. This is also where the nerves kick in, and mistakes may happen, but don't worry, we expect that. We make it our responsibility to look after you with full support from experienced members of the team on hand to help. The chance to showcase your skills and fast track your career through our internal progression path. Skills needed to be a Customer Expert We are looking for the following skills and attributes: Strong verbal and written skills with the ability to show attention to detail Ability to establish collaborative customer relationships in a fast-paced environment. A good attitude and the ability to interact with lots of different people. Professional and friendly telephone manner Customer Service experience Experience of working in a target driven environment to a high standard. PC skills, and the ability to navigate multiple systems competently, with ease. A good consistent typing speed Take ownership of situations with positivity, resilience, and a dedicated approach to providing service excellence. Able to work within a fast paced, engaging environment Benefits of being a Customer Service Specialist On-line recruitment process, with potential job offer within 24 hours and fully paid training 28 days' holiday (including bank holidays), increasing to 30 days following your 1-year service anniversary Lifestyle Benefits programme - featuring thousands of discounts, special offers and exclusive employee deals from many retailer partners and also free wellness, kids, and learning classes through our own Community Online Academy . Refer & Earn Scheme Employee welfare support with free access to our Mental Health Employee Assistance programme, available 24 hours/365 days' year and our Interactive Health and Wellbeing Hub Life Assurance Cover & Pension Scheme Length of Service and monthly recognition awards Opportunities for career development and progression Anything else that we have to offer? Always, and just to name a few Cineworld tickets - Up to 55% off Virgin Trains - 20% off Virgin Experience Days - 20% off 25% off O2 and 20% of EE Mobile Contracts Sony - 20% off Mobile Phones Ray-Ban - 20% off Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.
Dec 08, 2025
Full time
We are an equal opportunities employer and we welcome applications from all suitably qualified persons Are you interested in joining our team as a Customer Expert? If you are looking for a place to start or build your career in Customer Services or develop your skills and experience in an exciting environment that encourages YOU to bring out your best then THIS is the place for you! Job Overview Start Date: 8 December 2025 Salary: £12.21 per hour (£25,396.80 per annum) Hours: 40 hours per week Site: Glasgow City Park, Alexandra Parade, Glasgow, G31 3AU - PLEASE NOTE THAT THIS IS AN ONSITE ROLE AND NOT WORK FROM HOME Shifts: 08:00-20:00 Mon-Fri. 0900-17.30 - Sat-Sun - some weekend working is a requirement. Training Duration: 8.5 days Contract: Permanent Required ID: For successful applicants, we will require documentation for Right to Work, Photo ID, Proof of Address and Proof of Permanent National Insurance Number. For a list of acceptable right to work documents can be found here Successful candidates will also be required to undertake a Baseline Personnel Security Standard (BPSS) check. This will involve an ID Check, Criminal Records Check and 3 Year Employment Evidence. PLEASE NOTE THAT NO HOLIDAYS OR TIME OFF CAN BE APPROVED WITHIN THE FIRST 8 WEEKS OF YOUR START DATE Who are we? We are the voice of our clients. We are a global outsourcing Contact Centre with a number of UK sites, all with a reputation for hard work, outstanding results, and for simply being "a great place to work". What do we do? We provide fantastic service and great careers. We interact with customers on behalf of our clients, helping to solve their queries. Basically, looking after them in the way they deserve, the only way! We develop our teams and provide some fantastic opportunities for progression. What role is available? Teleperformance is currently hiring on a permanent full-time contract to work for a reputed public sector client. You will handle inbound customer service calls regarding general queries, advice and progress checks on applications, appointment booking and payment calls. The role is very process driven and in line with various policies and procedures that we are governed by. This involves a great deal of data capture therefore attention to details is essential. The Role Working as part of a team you will work in a busy fast paced environment, be proactive and have a resolution driven approach. Our callers want to talk to people with personality. People who'll listen, ask the right questions and offer the solutions that leave them smiling. That's why we'll encourage you to be yourself in our fast-moving, fast-growing business. We have a wide range of customer service advisor roles available. We need great people with customer service experience and good computer skills to fill them. Bring your experience and enthusiasm and you'll have the chance to support some of the world's leading brands. Comprehensive training, opportunities to progress, recognition schemes and discounts on top retail brands are just a few of the benefits on offer. For contact centre roles with the human touch, apply today and find out about the things that make Teleperformance a great place to work. Please note, as part of your ongoing employment we will need to conduct a right to work verification call. Values we look for you to have: Process Excellence - Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication - You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness - You are able to be open to different ways of thinking and new ideas. Critical Thinking - You are able to think logically when making decisions. Solution Orientation - Having a forward thinking mindset focused on resolving challenges. Entrepreneurship - Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. What does an average day look like? Now there's a question! A typical day will see you working in a lively & vibrant contact centre environment. You will start your day signing into your systems to make sure you are ready to take your first call of the day. You will talk to a variety of customers with different needs. Some may want a quick update or to provide further information, others may be frustrated and may want to challenge the process. Some days will be quiet with rest periods between calls, and other days could be busy with everyone wanting your help at once. What do we need from you? People skills and confidence in your PC skills! A good attitude and the ability to interact with lots of different people. The ability to handle challenging calls with resilience and determination. Basic computer skills such as navigating between systems and switching between different applications. Flexibility, great attendance and good time keeping to make sure your available for our customers. What will we give you? Well there's plenty, where do we start? Paid training and additional support in a dedicated area that we call "Nesting". This is where the action happens, and where you take your first live calls. This is also where the nerves kick in, and mistakes may happen, but don't worry, we expect that. We make it our responsibility to look after you with full support from experienced members of the team on hand to help. The chance to showcase your skills and fast track your career through our internal progression path. Skills needed to be a Customer Expert We are looking for the following skills and attributes: Strong verbal and written skills with the ability to show attention to detail Ability to establish collaborative customer relationships in a fast-paced environment. A good attitude and the ability to interact with lots of different people. Professional and friendly telephone manner Customer Service experience Experience of working in a target driven environment to a high standard. PC skills, and the ability to navigate multiple systems competently, with ease. A good consistent typing speed Take ownership of situations with positivity, resilience, and a dedicated approach to providing service excellence. Able to work within a fast paced, engaging environment Benefits of being a Customer Service Specialist On-line recruitment process, with potential job offer within 24 hours and fully paid training 28 days' holiday (including bank holidays), increasing to 30 days following your 1-year service anniversary Lifestyle Benefits programme - featuring thousands of discounts, special offers and exclusive employee deals from many retailer partners and also free wellness, kids, and learning classes through our own Community Online Academy . Refer & Earn Scheme Employee welfare support with free access to our Mental Health Employee Assistance programme, available 24 hours/365 days' year and our Interactive Health and Wellbeing Hub Life Assurance Cover & Pension Scheme Length of Service and monthly recognition awards Opportunities for career development and progression Anything else that we have to offer? Always, and just to name a few Cineworld tickets - Up to 55% off Virgin Trains - 20% off Virgin Experience Days - 20% off 25% off O2 and 20% of EE Mobile Contracts Sony - 20% off Mobile Phones Ray-Ban - 20% off Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.
We are an equal opportunities employer and we welcome applications from all suitably qualified persons Are you interested in joining our team as a Customer Expert? If you are looking for a place to start or build your career in Customer Services or develop your skills and experience in an exciting environment that encourages YOU to bring out your best then THIS is the place for you! Job Overview Start Date: 8 December 2025 Salary: £12.21 per hour (£25,396.80 per annum) Hours: 40 hours per week Site: Glasgow City Park, Alexandra Parade, Glasgow, G31 3AU - PLEASE NOTE THAT THIS IS AN ONSITE ROLE AND NOT WORK FROM HOME Shifts: 08:00-20:00 Mon-Fri. 0900-17.30 - Sat-Sun - some weekend working is a requirement. Training Duration: 8.5 days Contract: Permanent Required ID: For successful applicants, we will require documentation for Right to Work, Photo ID, Proof of Address and Proof of Permanent National Insurance Number. For a list of acceptable right to work documents can be found here Successful candidates will also be required to undertake a Baseline Personnel Security Standard (BPSS) check. This will involve an ID Check, Criminal Records Check and 3 Year Employment Evidence. PLEASE NOTE THAT NO HOLIDAYS OR TIME OFF CAN BE APPROVED WITHIN THE FIRST 8 WEEKS OF YOUR START DATE Who are we? We are the voice of our clients. We are a global outsourcing Contact Centre with a number of UK sites, all with a reputation for hard work, outstanding results, and for simply being "a great place to work". What do we do? We provide fantastic service and great careers. We interact with customers on behalf of our clients, helping to solve their queries. Basically, looking after them in the way they deserve, the only way! We develop our teams and provide some fantastic opportunities for progression. What role is available? Teleperformance is currently hiring on a permanent full-time contract to work for a reputed public sector client. You will handle inbound customer service calls regarding general queries, advice and progress checks on applications, appointment booking and payment calls. The role is very process driven and in line with various policies and procedures that we are governed by. This involves a great deal of data capture therefore attention to details is essential. The Role Working as part of a team you will work in a busy fast paced environment, be proactive and have a resolution driven approach. Our callers want to talk to people with personality. People who'll listen, ask the right questions and offer the solutions that leave them smiling. That's why we'll encourage you to be yourself in our fast-moving, fast-growing business. We have a wide range of customer service advisor roles available. We need great people with customer service experience and good computer skills to fill them. Bring your experience and enthusiasm and you'll have the chance to support some of the world's leading brands. Comprehensive training, opportunities to progress, recognition schemes and discounts on top retail brands are just a few of the benefits on offer. For contact centre roles with the human touch, apply today and find out about the things that make Teleperformance a great place to work. Please note, as part of your ongoing employment we will need to conduct a right to work verification call. Values we look for you to have: Process Excellence - Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication - You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness - You are able to be open to different ways of thinking and new ideas. Critical Thinking - You are able to think logically when making decisions. Solution Orientation - Having a forward thinking mindset focused on resolving challenges. Entrepreneurship - Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. What does an average day look like? Now there's a question! A typical day will see you working in a lively & vibrant contact centre environment. You will start your day signing into your systems to make sure you are ready to take your first call of the day. You will talk to a variety of customers with different needs. Some may want a quick update or to provide further information, others may be frustrated and may want to challenge the process. Some days will be quiet with rest periods between calls, and other days could be busy with everyone wanting your help at once. What do we need from you? People skills and confidence in your PC skills! A good attitude and the ability to interact with lots of different people. The ability to handle challenging calls with resilience and determination. Basic computer skills such as navigating between systems and switching between different applications. Flexibility, great attendance and good time keeping to make sure your available for our customers. What will we give you? Well there's plenty, where do we start? Paid training and additional support in a dedicated area that we call "Nesting". This is where the action happens, and where you take your first live calls. This is also where the nerves kick in, and mistakes may happen, but don't worry, we expect that. We make it our responsibility to look after you with full support from experienced members of the team on hand to help. The chance to showcase your skills and fast track your career through our internal progression path. Skills needed to be a Customer Expert We are looking for the following skills and attributes: Strong verbal and written skills with the ability to show attention to detail Ability to establish collaborative customer relationships in a fast-paced environment. A good attitude and the ability to interact with lots of different people. Professional and friendly telephone manner Customer Service experience Experience of working in a target driven environment to a high standard. PC skills, and the ability to navigate multiple systems competently, with ease. A good consistent typing speed Take ownership of situations with positivity, resilience, and a dedicated approach to providing service excellence. Able to work within a fast paced, engaging environment Benefits of being a Customer Service Specialist On-line recruitment process, with potential job offer within 24 hours and fully paid training 28 days' holiday (including bank holidays), increasing to 30 days following your 1-year service anniversary Lifestyle Benefits programme - featuring thousands of discounts, special offers and exclusive employee deals from many retailer partners and also free wellness, kids, and learning classes through our own Community Online Academy . Refer & Earn Scheme Employee welfare support with free access to our Mental Health Employee Assistance programme, available 24 hours/365 days' year and our Interactive Health and Wellbeing Hub Life Assurance Cover & Pension Scheme Length of Service and monthly recognition awards Opportunities for career development and progression Anything else that we have to offer? Always, and just to name a few Cineworld tickets - Up to 55% off Virgin Trains - 20% off Virgin Experience Days - 20% off 25% off O2 and 20% of EE Mobile Contracts Sony - 20% off Mobile Phones Ray-Ban - 20% off Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.
Dec 08, 2025
Full time
We are an equal opportunities employer and we welcome applications from all suitably qualified persons Are you interested in joining our team as a Customer Expert? If you are looking for a place to start or build your career in Customer Services or develop your skills and experience in an exciting environment that encourages YOU to bring out your best then THIS is the place for you! Job Overview Start Date: 8 December 2025 Salary: £12.21 per hour (£25,396.80 per annum) Hours: 40 hours per week Site: Glasgow City Park, Alexandra Parade, Glasgow, G31 3AU - PLEASE NOTE THAT THIS IS AN ONSITE ROLE AND NOT WORK FROM HOME Shifts: 08:00-20:00 Mon-Fri. 0900-17.30 - Sat-Sun - some weekend working is a requirement. Training Duration: 8.5 days Contract: Permanent Required ID: For successful applicants, we will require documentation for Right to Work, Photo ID, Proof of Address and Proof of Permanent National Insurance Number. For a list of acceptable right to work documents can be found here Successful candidates will also be required to undertake a Baseline Personnel Security Standard (BPSS) check. This will involve an ID Check, Criminal Records Check and 3 Year Employment Evidence. PLEASE NOTE THAT NO HOLIDAYS OR TIME OFF CAN BE APPROVED WITHIN THE FIRST 8 WEEKS OF YOUR START DATE Who are we? We are the voice of our clients. We are a global outsourcing Contact Centre with a number of UK sites, all with a reputation for hard work, outstanding results, and for simply being "a great place to work". What do we do? We provide fantastic service and great careers. We interact with customers on behalf of our clients, helping to solve their queries. Basically, looking after them in the way they deserve, the only way! We develop our teams and provide some fantastic opportunities for progression. What role is available? Teleperformance is currently hiring on a permanent full-time contract to work for a reputed public sector client. You will handle inbound customer service calls regarding general queries, advice and progress checks on applications, appointment booking and payment calls. The role is very process driven and in line with various policies and procedures that we are governed by. This involves a great deal of data capture therefore attention to details is essential. The Role Working as part of a team you will work in a busy fast paced environment, be proactive and have a resolution driven approach. Our callers want to talk to people with personality. People who'll listen, ask the right questions and offer the solutions that leave them smiling. That's why we'll encourage you to be yourself in our fast-moving, fast-growing business. We have a wide range of customer service advisor roles available. We need great people with customer service experience and good computer skills to fill them. Bring your experience and enthusiasm and you'll have the chance to support some of the world's leading brands. Comprehensive training, opportunities to progress, recognition schemes and discounts on top retail brands are just a few of the benefits on offer. For contact centre roles with the human touch, apply today and find out about the things that make Teleperformance a great place to work. Please note, as part of your ongoing employment we will need to conduct a right to work verification call. Values we look for you to have: Process Excellence - Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication - You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness - You are able to be open to different ways of thinking and new ideas. Critical Thinking - You are able to think logically when making decisions. Solution Orientation - Having a forward thinking mindset focused on resolving challenges. Entrepreneurship - Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. What does an average day look like? Now there's a question! A typical day will see you working in a lively & vibrant contact centre environment. You will start your day signing into your systems to make sure you are ready to take your first call of the day. You will talk to a variety of customers with different needs. Some may want a quick update or to provide further information, others may be frustrated and may want to challenge the process. Some days will be quiet with rest periods between calls, and other days could be busy with everyone wanting your help at once. What do we need from you? People skills and confidence in your PC skills! A good attitude and the ability to interact with lots of different people. The ability to handle challenging calls with resilience and determination. Basic computer skills such as navigating between systems and switching between different applications. Flexibility, great attendance and good time keeping to make sure your available for our customers. What will we give you? Well there's plenty, where do we start? Paid training and additional support in a dedicated area that we call "Nesting". This is where the action happens, and where you take your first live calls. This is also where the nerves kick in, and mistakes may happen, but don't worry, we expect that. We make it our responsibility to look after you with full support from experienced members of the team on hand to help. The chance to showcase your skills and fast track your career through our internal progression path. Skills needed to be a Customer Expert We are looking for the following skills and attributes: Strong verbal and written skills with the ability to show attention to detail Ability to establish collaborative customer relationships in a fast-paced environment. A good attitude and the ability to interact with lots of different people. Professional and friendly telephone manner Customer Service experience Experience of working in a target driven environment to a high standard. PC skills, and the ability to navigate multiple systems competently, with ease. A good consistent typing speed Take ownership of situations with positivity, resilience, and a dedicated approach to providing service excellence. Able to work within a fast paced, engaging environment Benefits of being a Customer Service Specialist On-line recruitment process, with potential job offer within 24 hours and fully paid training 28 days' holiday (including bank holidays), increasing to 30 days following your 1-year service anniversary Lifestyle Benefits programme - featuring thousands of discounts, special offers and exclusive employee deals from many retailer partners and also free wellness, kids, and learning classes through our own Community Online Academy . Refer & Earn Scheme Employee welfare support with free access to our Mental Health Employee Assistance programme, available 24 hours/365 days' year and our Interactive Health and Wellbeing Hub Life Assurance Cover & Pension Scheme Length of Service and monthly recognition awards Opportunities for career development and progression Anything else that we have to offer? Always, and just to name a few Cineworld tickets - Up to 55% off Virgin Trains - 20% off Virgin Experience Days - 20% off 25% off O2 and 20% of EE Mobile Contracts Sony - 20% off Mobile Phones Ray-Ban - 20% off Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.
We are an equal opportunities employer and we welcome applications from all suitably qualified persons Are you interested in joining our team as a Customer Expert? If you are looking for a place to start or build your career in Customer Services or develop your skills and experience in an exciting environment that encourages YOU to bring out your best then THIS is the place for you! Job Overview Start Date: 8 December 2025 Salary: £12.21 per hour (£25,396.80 per annum) Hours: 40 hours per week Site: Glasgow City Park, Alexandra Parade, Glasgow, G31 3AU - PLEASE NOTE THAT THIS IS AN ONSITE ROLE AND NOT WORK FROM HOME Shifts: 08:00-20:00 Mon-Fri. 0900-17.30 - Sat-Sun - some weekend working is a requirement. Training Duration: 8.5 days Contract: Permanent Required ID: For successful applicants, we will require documentation for Right to Work, Photo ID, Proof of Address and Proof of Permanent National Insurance Number. For a list of acceptable right to work documents can be found here Successful candidates will also be required to undertake a Baseline Personnel Security Standard (BPSS) check. This will involve an ID Check, Criminal Records Check and 3 Year Employment Evidence. PLEASE NOTE THAT NO HOLIDAYS OR TIME OFF CAN BE APPROVED WITHIN THE FIRST 8 WEEKS OF YOUR START DATE Who are we? We are the voice of our clients. We are a global outsourcing Contact Centre with a number of UK sites, all with a reputation for hard work, outstanding results, and for simply being "a great place to work". What do we do? We provide fantastic service and great careers. We interact with customers on behalf of our clients, helping to solve their queries. Basically, looking after them in the way they deserve, the only way! We develop our teams and provide some fantastic opportunities for progression. What role is available? Teleperformance is currently hiring on a permanent full-time contract to work for a reputed public sector client. You will handle inbound customer service calls regarding general queries, advice and progress checks on applications, appointment booking and payment calls. The role is very process driven and in line with various policies and procedures that we are governed by. This involves a great deal of data capture therefore attention to details is essential. The Role Working as part of a team you will work in a busy fast paced environment, be proactive and have a resolution driven approach. Our callers want to talk to people with personality. People who'll listen, ask the right questions and offer the solutions that leave them smiling. That's why we'll encourage you to be yourself in our fast-moving, fast-growing business. We have a wide range of customer service advisor roles available. We need great people with customer service experience and good computer skills to fill them. Bring your experience and enthusiasm and you'll have the chance to support some of the world's leading brands. Comprehensive training, opportunities to progress, recognition schemes and discounts on top retail brands are just a few of the benefits on offer. For contact centre roles with the human touch, apply today and find out about the things that make Teleperformance a great place to work. Please note, as part of your ongoing employment we will need to conduct a right to work verification call. Values we look for you to have: Process Excellence - Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication - You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness - You are able to be open to different ways of thinking and new ideas. Critical Thinking - You are able to think logically when making decisions. Solution Orientation - Having a forward thinking mindset focused on resolving challenges. Entrepreneurship - Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. What does an average day look like? Now there's a question! A typical day will see you working in a lively & vibrant contact centre environment. You will start your day signing into your systems to make sure you are ready to take your first call of the day. You will talk to a variety of customers with different needs. Some may want a quick update or to provide further information, others may be frustrated and may want to challenge the process. Some days will be quiet with rest periods between calls, and other days could be busy with everyone wanting your help at once. What do we need from you? People skills and confidence in your PC skills! A good attitude and the ability to interact with lots of different people. The ability to handle challenging calls with resilience and determination. Basic computer skills such as navigating between systems and switching between different applications. Flexibility, great attendance and good time keeping to make sure your available for our customers. What will we give you? Well there's plenty, where do we start? Paid training and additional support in a dedicated area that we call "Nesting". This is where the action happens, and where you take your first live calls. This is also where the nerves kick in, and mistakes may happen, but don't worry, we expect that. We make it our responsibility to look after you with full support from experienced members of the team on hand to help. The chance to showcase your skills and fast track your career through our internal progression path. Skills needed to be a Customer Expert We are looking for the following skills and attributes: Strong verbal and written skills with the ability to show attention to detail Ability to establish collaborative customer relationships in a fast-paced environment. A good attitude and the ability to interact with lots of different people. Professional and friendly telephone manner Customer Service experience Experience of working in a target driven environment to a high standard. PC skills, and the ability to navigate multiple systems competently, with ease. A good consistent typing speed Take ownership of situations with positivity, resilience, and a dedicated approach to providing service excellence. Able to work within a fast paced, engaging environment Benefits of being a Customer Service Specialist On-line recruitment process, with potential job offer within 24 hours and fully paid training 28 days' holiday (including bank holidays), increasing to 30 days following your 1-year service anniversary Lifestyle Benefits programme - featuring thousands of discounts, special offers and exclusive employee deals from many retailer partners and also free wellness, kids, and learning classes through our own Community Online Academy . Refer & Earn Scheme Employee welfare support with free access to our Mental Health Employee Assistance programme, available 24 hours/365 days' year and our Interactive Health and Wellbeing Hub Life Assurance Cover & Pension Scheme Length of Service and monthly recognition awards Opportunities for career development and progression Anything else that we have to offer? Always, and just to name a few Cineworld tickets - Up to 55% off Virgin Trains - 20% off Virgin Experience Days - 20% off 25% off O2 and 20% of EE Mobile Contracts Sony - 20% off Mobile Phones Ray-Ban - 20% off Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.
Dec 08, 2025
Full time
We are an equal opportunities employer and we welcome applications from all suitably qualified persons Are you interested in joining our team as a Customer Expert? If you are looking for a place to start or build your career in Customer Services or develop your skills and experience in an exciting environment that encourages YOU to bring out your best then THIS is the place for you! Job Overview Start Date: 8 December 2025 Salary: £12.21 per hour (£25,396.80 per annum) Hours: 40 hours per week Site: Glasgow City Park, Alexandra Parade, Glasgow, G31 3AU - PLEASE NOTE THAT THIS IS AN ONSITE ROLE AND NOT WORK FROM HOME Shifts: 08:00-20:00 Mon-Fri. 0900-17.30 - Sat-Sun - some weekend working is a requirement. Training Duration: 8.5 days Contract: Permanent Required ID: For successful applicants, we will require documentation for Right to Work, Photo ID, Proof of Address and Proof of Permanent National Insurance Number. For a list of acceptable right to work documents can be found here Successful candidates will also be required to undertake a Baseline Personnel Security Standard (BPSS) check. This will involve an ID Check, Criminal Records Check and 3 Year Employment Evidence. PLEASE NOTE THAT NO HOLIDAYS OR TIME OFF CAN BE APPROVED WITHIN THE FIRST 8 WEEKS OF YOUR START DATE Who are we? We are the voice of our clients. We are a global outsourcing Contact Centre with a number of UK sites, all with a reputation for hard work, outstanding results, and for simply being "a great place to work". What do we do? We provide fantastic service and great careers. We interact with customers on behalf of our clients, helping to solve their queries. Basically, looking after them in the way they deserve, the only way! We develop our teams and provide some fantastic opportunities for progression. What role is available? Teleperformance is currently hiring on a permanent full-time contract to work for a reputed public sector client. You will handle inbound customer service calls regarding general queries, advice and progress checks on applications, appointment booking and payment calls. The role is very process driven and in line with various policies and procedures that we are governed by. This involves a great deal of data capture therefore attention to details is essential. The Role Working as part of a team you will work in a busy fast paced environment, be proactive and have a resolution driven approach. Our callers want to talk to people with personality. People who'll listen, ask the right questions and offer the solutions that leave them smiling. That's why we'll encourage you to be yourself in our fast-moving, fast-growing business. We have a wide range of customer service advisor roles available. We need great people with customer service experience and good computer skills to fill them. Bring your experience and enthusiasm and you'll have the chance to support some of the world's leading brands. Comprehensive training, opportunities to progress, recognition schemes and discounts on top retail brands are just a few of the benefits on offer. For contact centre roles with the human touch, apply today and find out about the things that make Teleperformance a great place to work. Please note, as part of your ongoing employment we will need to conduct a right to work verification call. Values we look for you to have: Process Excellence - Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication - You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness - You are able to be open to different ways of thinking and new ideas. Critical Thinking - You are able to think logically when making decisions. Solution Orientation - Having a forward thinking mindset focused on resolving challenges. Entrepreneurship - Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. What does an average day look like? Now there's a question! A typical day will see you working in a lively & vibrant contact centre environment. You will start your day signing into your systems to make sure you are ready to take your first call of the day. You will talk to a variety of customers with different needs. Some may want a quick update or to provide further information, others may be frustrated and may want to challenge the process. Some days will be quiet with rest periods between calls, and other days could be busy with everyone wanting your help at once. What do we need from you? People skills and confidence in your PC skills! A good attitude and the ability to interact with lots of different people. The ability to handle challenging calls with resilience and determination. Basic computer skills such as navigating between systems and switching between different applications. Flexibility, great attendance and good time keeping to make sure your available for our customers. What will we give you? Well there's plenty, where do we start? Paid training and additional support in a dedicated area that we call "Nesting". This is where the action happens, and where you take your first live calls. This is also where the nerves kick in, and mistakes may happen, but don't worry, we expect that. We make it our responsibility to look after you with full support from experienced members of the team on hand to help. The chance to showcase your skills and fast track your career through our internal progression path. Skills needed to be a Customer Expert We are looking for the following skills and attributes: Strong verbal and written skills with the ability to show attention to detail Ability to establish collaborative customer relationships in a fast-paced environment. A good attitude and the ability to interact with lots of different people. Professional and friendly telephone manner Customer Service experience Experience of working in a target driven environment to a high standard. PC skills, and the ability to navigate multiple systems competently, with ease. A good consistent typing speed Take ownership of situations with positivity, resilience, and a dedicated approach to providing service excellence. Able to work within a fast paced, engaging environment Benefits of being a Customer Service Specialist On-line recruitment process, with potential job offer within 24 hours and fully paid training 28 days' holiday (including bank holidays), increasing to 30 days following your 1-year service anniversary Lifestyle Benefits programme - featuring thousands of discounts, special offers and exclusive employee deals from many retailer partners and also free wellness, kids, and learning classes through our own Community Online Academy . Refer & Earn Scheme Employee welfare support with free access to our Mental Health Employee Assistance programme, available 24 hours/365 days' year and our Interactive Health and Wellbeing Hub Life Assurance Cover & Pension Scheme Length of Service and monthly recognition awards Opportunities for career development and progression Anything else that we have to offer? Always, and just to name a few Cineworld tickets - Up to 55% off Virgin Trains - 20% off Virgin Experience Days - 20% off 25% off O2 and 20% of EE Mobile Contracts Sony - 20% off Mobile Phones Ray-Ban - 20% off Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.
Job Title: Senior Engineer -Nuclear Assurance Location: Barrow-in-Furness. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role Salary: Competitive What you'll be doing : Identifying and conducting verification and compliance activities on behalf of the Owner of Authorisation Conditions 20 and 27, ensuring adherence to extant compliance arrangements is sufficiently monitored Authorship and upkeep of the Compliance Matrix Workbooks and Compliance Verification Plan, and reporting to the Compliance Dashboard Supporting the regulatory interface in the facilitation of planned internal and external inspection plans, including working closely with NSR&I Advisors Working closely with Quality Assurance, the Engineering Function, Test and Commissioning, and other appropriate business areas in delivering compliance verification activities as required Your skills and experiences: Experience in Nuclear Regulation or Nuclear Compliance Previous experience working in heavily regulated industries i.e. Oil/Gas Experience within Quality Assurance, Engineering & Manufacturing Engineering or Product Assurance Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Platform Nuclear Engineering Department (PNED) team: The PNED Department consists of multi-disciplinary roles charged with delivering nuclear engineering capability and support across the multiple reactor plant programmes. Whilst this role is focussed on Authorisation Condition compliance activities, should the candidate wish to develop their knowledge and skills in nuclear engineering and/or project activities, opportunities will be available to be involved in a range of the Engineering Lifecycle for a Naval Reactor Plant; from Engineering Design Reviews through to build, test and commissioning activities, including but not limited to, resolution of emergent issues providing support to the wider PNED teams. We offer relocation support packages across all Submarines roles, subject to meeting eligibility criteria. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 11th December 2025 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Dec 08, 2025
Full time
Job Title: Senior Engineer -Nuclear Assurance Location: Barrow-in-Furness. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role Salary: Competitive What you'll be doing : Identifying and conducting verification and compliance activities on behalf of the Owner of Authorisation Conditions 20 and 27, ensuring adherence to extant compliance arrangements is sufficiently monitored Authorship and upkeep of the Compliance Matrix Workbooks and Compliance Verification Plan, and reporting to the Compliance Dashboard Supporting the regulatory interface in the facilitation of planned internal and external inspection plans, including working closely with NSR&I Advisors Working closely with Quality Assurance, the Engineering Function, Test and Commissioning, and other appropriate business areas in delivering compliance verification activities as required Your skills and experiences: Experience in Nuclear Regulation or Nuclear Compliance Previous experience working in heavily regulated industries i.e. Oil/Gas Experience within Quality Assurance, Engineering & Manufacturing Engineering or Product Assurance Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Platform Nuclear Engineering Department (PNED) team: The PNED Department consists of multi-disciplinary roles charged with delivering nuclear engineering capability and support across the multiple reactor plant programmes. Whilst this role is focussed on Authorisation Condition compliance activities, should the candidate wish to develop their knowledge and skills in nuclear engineering and/or project activities, opportunities will be available to be involved in a range of the Engineering Lifecycle for a Naval Reactor Plant; from Engineering Design Reviews through to build, test and commissioning activities, including but not limited to, resolution of emergent issues providing support to the wider PNED teams. We offer relocation support packages across all Submarines roles, subject to meeting eligibility criteria. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 11th December 2025 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Job Title: Senior Engineer -Nuclear Assurance Location: Barrow-in-Furness. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role Salary: Competitive What you'll be doing : Identifying and conducting verification and compliance activities on behalf of the Owner of Authorisation Conditions 20 and 27, ensuring adherence to extant compliance arrangements is sufficiently monitored Authorship and upkeep of the Compliance Matrix Workbooks and Compliance Verification Plan, and reporting to the Compliance Dashboard Supporting the regulatory interface in the facilitation of planned internal and external inspection plans, including working closely with NSR&I Advisors Working closely with Quality Assurance, the Engineering Function, Test and Commissioning, and other appropriate business areas in delivering compliance verification activities as required Your skills and experiences: Experience in Nuclear Regulation or Nuclear Compliance Previous experience working in heavily regulated industries i.e. Oil/Gas Experience within Quality Assurance, Engineering & Manufacturing Engineering or Product Assurance Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Platform Nuclear Engineering Department (PNED) team: The PNED Department consists of multi-disciplinary roles charged with delivering nuclear engineering capability and support across the multiple reactor plant programmes. Whilst this role is focussed on Authorisation Condition compliance activities, should the candidate wish to develop their knowledge and skills in nuclear engineering and/or project activities, opportunities will be available to be involved in a range of the Engineering Lifecycle for a Naval Reactor Plant; from Engineering Design Reviews through to build, test and commissioning activities, including but not limited to, resolution of emergent issues providing support to the wider PNED teams. We offer relocation support packages across all Submarines roles, subject to meeting eligibility criteria. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 11th December 2025 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Dec 08, 2025
Full time
Job Title: Senior Engineer -Nuclear Assurance Location: Barrow-in-Furness. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role Salary: Competitive What you'll be doing : Identifying and conducting verification and compliance activities on behalf of the Owner of Authorisation Conditions 20 and 27, ensuring adherence to extant compliance arrangements is sufficiently monitored Authorship and upkeep of the Compliance Matrix Workbooks and Compliance Verification Plan, and reporting to the Compliance Dashboard Supporting the regulatory interface in the facilitation of planned internal and external inspection plans, including working closely with NSR&I Advisors Working closely with Quality Assurance, the Engineering Function, Test and Commissioning, and other appropriate business areas in delivering compliance verification activities as required Your skills and experiences: Experience in Nuclear Regulation or Nuclear Compliance Previous experience working in heavily regulated industries i.e. Oil/Gas Experience within Quality Assurance, Engineering & Manufacturing Engineering or Product Assurance Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Platform Nuclear Engineering Department (PNED) team: The PNED Department consists of multi-disciplinary roles charged with delivering nuclear engineering capability and support across the multiple reactor plant programmes. Whilst this role is focussed on Authorisation Condition compliance activities, should the candidate wish to develop their knowledge and skills in nuclear engineering and/or project activities, opportunities will be available to be involved in a range of the Engineering Lifecycle for a Naval Reactor Plant; from Engineering Design Reviews through to build, test and commissioning activities, including but not limited to, resolution of emergent issues providing support to the wider PNED teams. We offer relocation support packages across all Submarines roles, subject to meeting eligibility criteria. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 11th December 2025 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Job Title: Senior Engineer -Nuclear Assurance Location: Barrow-in-Furness. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role Salary: Competitive What you'll be doing : Identifying and conducting verification and compliance activities on behalf of the Owner of Authorisation Conditions 20 and 27, ensuring adherence to extant compliance arrangements is sufficiently monitored Authorship and upkeep of the Compliance Matrix Workbooks and Compliance Verification Plan, and reporting to the Compliance Dashboard Supporting the regulatory interface in the facilitation of planned internal and external inspection plans, including working closely with NSR&I Advisors Working closely with Quality Assurance, the Engineering Function, Test and Commissioning, and other appropriate business areas in delivering compliance verification activities as required Your skills and experiences: Experience in Nuclear Regulation or Nuclear Compliance Previous experience working in heavily regulated industries i.e. Oil/Gas Experience within Quality Assurance, Engineering & Manufacturing Engineering or Product Assurance Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Platform Nuclear Engineering Department (PNED) team: The PNED Department consists of multi-disciplinary roles charged with delivering nuclear engineering capability and support across the multiple reactor plant programmes. Whilst this role is focussed on Authorisation Condition compliance activities, should the candidate wish to develop their knowledge and skills in nuclear engineering and/or project activities, opportunities will be available to be involved in a range of the Engineering Lifecycle for a Naval Reactor Plant; from Engineering Design Reviews through to build, test and commissioning activities, including but not limited to, resolution of emergent issues providing support to the wider PNED teams. We offer relocation support packages across all Submarines roles, subject to meeting eligibility criteria. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 11th December 2025 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Dec 08, 2025
Full time
Job Title: Senior Engineer -Nuclear Assurance Location: Barrow-in-Furness. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role Salary: Competitive What you'll be doing : Identifying and conducting verification and compliance activities on behalf of the Owner of Authorisation Conditions 20 and 27, ensuring adherence to extant compliance arrangements is sufficiently monitored Authorship and upkeep of the Compliance Matrix Workbooks and Compliance Verification Plan, and reporting to the Compliance Dashboard Supporting the regulatory interface in the facilitation of planned internal and external inspection plans, including working closely with NSR&I Advisors Working closely with Quality Assurance, the Engineering Function, Test and Commissioning, and other appropriate business areas in delivering compliance verification activities as required Your skills and experiences: Experience in Nuclear Regulation or Nuclear Compliance Previous experience working in heavily regulated industries i.e. Oil/Gas Experience within Quality Assurance, Engineering & Manufacturing Engineering or Product Assurance Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Platform Nuclear Engineering Department (PNED) team: The PNED Department consists of multi-disciplinary roles charged with delivering nuclear engineering capability and support across the multiple reactor plant programmes. Whilst this role is focussed on Authorisation Condition compliance activities, should the candidate wish to develop their knowledge and skills in nuclear engineering and/or project activities, opportunities will be available to be involved in a range of the Engineering Lifecycle for a Naval Reactor Plant; from Engineering Design Reviews through to build, test and commissioning activities, including but not limited to, resolution of emergent issues providing support to the wider PNED teams. We offer relocation support packages across all Submarines roles, subject to meeting eligibility criteria. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 11th December 2025 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Aioi Nissay Dowa Europe
Forest Hall, Tyne And Wear
We are looking for an FNOL Customer Claims Handler to join us within our Claims function within Newcastle. The role is HYBRID WORKING- 37.5 hrs. (Monday-Friday). Salary - up to £28,000.00 depending on experience. At AND-E, we re not just handling claims we re helping people through one of the most stressful moments in their lives. If you re empathetic, a great listener, and passionate about delivering outstanding customer care, this is your chance to make every conversation count. You ll be the reassuring voice our customers rely on during a challenging time, guiding them through their motor claim from start to finish with care, empathy, and professionalism. From the first notice of loss (FNOL) to resolving queries about repairs or vehicle loss, you ll make every interaction clear, supportive, and efficient. We re looking for great listeners and problem solvers people who can ask the right questions, make sound decisions, and explain complex situations in a way that s easy to understand. If you have strong customer service experience and a passion for helping people through difficult moments, you ll fit right in at AND-E. Responsibilities: Utilise your claims knowledge and customer service skills to support our customers when reporting their accident, establish liability, and ensure the appropriate claims services are provided. Use demonstratable claims experience and knowledge to handle claims in line with agreed authority levels, handling guidelines, procedures, claims strategy and culture. Ensure claims are settled quickly and cost effectively. Ensure customer solutions are delivered in line with the policy of insurance and claims handling processes to provide an excellent claims customer experience. Make necessary investigations and decisions on liability and quantum, identifying possible fraudulent cases, highlighting indemnity concerns, and corroborating circumstances to make accurate liability assessments at the earliest possible stage. Strive for first call resolution and take ownership of issues; take personal ownership, follow through on promises and keep the customer informed until issues are resolved. Support development and delivery of the Claims strategy and vision. Use claims experience and knowledge of principles of negligence to negotiate with other organisations to achieve the optimum claims settlement in terms of liability and costs. Do all that you can to move claim toward settlement and reduce failure demand. Knowledge, Experience & Qualifications: Claims experience is preferrable though extensive customer service experience in a similar setting is required Strong knowledge of motor claims, including indemnity, liability, and accident management. Proven experience in a customer-facing motor claims role. Good understanding of FCA regulations, FOS principles, and Treating Customers Fairly (TCF) initiatives. Excellent planning, organisation, and workload management skills. Skilled in negotiation, influencing, and problem-solving with sound analytical ability. Confident communicator with solid verbal and numerical reasoning skills. Proficient in Microsoft Office, including Word and Excel. Clear understanding of negligence principles and their application in motor accident liability. Experienced in handling difficult conversations and supporting customers in high-emotion situations. Why Join Us? We're all about helping you grow, with plenty of support to develop in your current role whilst also creating opportunities to explore new ones and advance your career. We realise that we need to be a good fit for you above all else so here s what you can enjoy about AND-E: Recognised as the Best Large Insurance Employer: We are proud to have been named the Best Large Insurance Employer for 2023 at the prestigious British Insurance Awards. Unmatched Work-Life Balance. Competitive Salaries and Benefits Package: We offer competitive salaries that recognise your skills and expertise. At AND-E, we believe in flexibility and balance because life happens. Whether it s attending a school play or waiting for a delivery, we understand the importance of give and take. We re committed to creating a diverse, equitable, and inclusive workplace where everyone feels valued and supported, embracing neurodiversity and ensuring every colleague has the tools and opportunities to thrive. We like to think our benefits package is one of the best, focusing on colleagues health, wealth, and lifestyle. We offer: Up to 25 Days annual leave with the option to buy/sell up to 5 days holiday 5% Discretionary Annual Bonus Healix Private Medical Insurance Options 3 x Annual Salary Life Assurance A range of health, wellbeing, and financial support benefits, including money back on health expenses, Employee Assistance Programme, Flu Jab voucher, Virtual GP service, and driving lessons for you and your family. Additional perks such as a pension advisory service, family-friendly policies, season ticket loan , cycle scheme , and financial flexibility through Wagestream . Subject to company performance and completion of probation Aioi Nissay Dowa Europe is committed to promoting equal opportunities in employment. Employees and job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation (Protected Characteristics).
Dec 07, 2025
Full time
We are looking for an FNOL Customer Claims Handler to join us within our Claims function within Newcastle. The role is HYBRID WORKING- 37.5 hrs. (Monday-Friday). Salary - up to £28,000.00 depending on experience. At AND-E, we re not just handling claims we re helping people through one of the most stressful moments in their lives. If you re empathetic, a great listener, and passionate about delivering outstanding customer care, this is your chance to make every conversation count. You ll be the reassuring voice our customers rely on during a challenging time, guiding them through their motor claim from start to finish with care, empathy, and professionalism. From the first notice of loss (FNOL) to resolving queries about repairs or vehicle loss, you ll make every interaction clear, supportive, and efficient. We re looking for great listeners and problem solvers people who can ask the right questions, make sound decisions, and explain complex situations in a way that s easy to understand. If you have strong customer service experience and a passion for helping people through difficult moments, you ll fit right in at AND-E. Responsibilities: Utilise your claims knowledge and customer service skills to support our customers when reporting their accident, establish liability, and ensure the appropriate claims services are provided. Use demonstratable claims experience and knowledge to handle claims in line with agreed authority levels, handling guidelines, procedures, claims strategy and culture. Ensure claims are settled quickly and cost effectively. Ensure customer solutions are delivered in line with the policy of insurance and claims handling processes to provide an excellent claims customer experience. Make necessary investigations and decisions on liability and quantum, identifying possible fraudulent cases, highlighting indemnity concerns, and corroborating circumstances to make accurate liability assessments at the earliest possible stage. Strive for first call resolution and take ownership of issues; take personal ownership, follow through on promises and keep the customer informed until issues are resolved. Support development and delivery of the Claims strategy and vision. Use claims experience and knowledge of principles of negligence to negotiate with other organisations to achieve the optimum claims settlement in terms of liability and costs. Do all that you can to move claim toward settlement and reduce failure demand. Knowledge, Experience & Qualifications: Claims experience is preferrable though extensive customer service experience in a similar setting is required Strong knowledge of motor claims, including indemnity, liability, and accident management. Proven experience in a customer-facing motor claims role. Good understanding of FCA regulations, FOS principles, and Treating Customers Fairly (TCF) initiatives. Excellent planning, organisation, and workload management skills. Skilled in negotiation, influencing, and problem-solving with sound analytical ability. Confident communicator with solid verbal and numerical reasoning skills. Proficient in Microsoft Office, including Word and Excel. Clear understanding of negligence principles and their application in motor accident liability. Experienced in handling difficult conversations and supporting customers in high-emotion situations. Why Join Us? We're all about helping you grow, with plenty of support to develop in your current role whilst also creating opportunities to explore new ones and advance your career. We realise that we need to be a good fit for you above all else so here s what you can enjoy about AND-E: Recognised as the Best Large Insurance Employer: We are proud to have been named the Best Large Insurance Employer for 2023 at the prestigious British Insurance Awards. Unmatched Work-Life Balance. Competitive Salaries and Benefits Package: We offer competitive salaries that recognise your skills and expertise. At AND-E, we believe in flexibility and balance because life happens. Whether it s attending a school play or waiting for a delivery, we understand the importance of give and take. We re committed to creating a diverse, equitable, and inclusive workplace where everyone feels valued and supported, embracing neurodiversity and ensuring every colleague has the tools and opportunities to thrive. We like to think our benefits package is one of the best, focusing on colleagues health, wealth, and lifestyle. We offer: Up to 25 Days annual leave with the option to buy/sell up to 5 days holiday 5% Discretionary Annual Bonus Healix Private Medical Insurance Options 3 x Annual Salary Life Assurance A range of health, wellbeing, and financial support benefits, including money back on health expenses, Employee Assistance Programme, Flu Jab voucher, Virtual GP service, and driving lessons for you and your family. Additional perks such as a pension advisory service, family-friendly policies, season ticket loan , cycle scheme , and financial flexibility through Wagestream . Subject to company performance and completion of probation Aioi Nissay Dowa Europe is committed to promoting equal opportunities in employment. Employees and job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation (Protected Characteristics).
Registered Manager - Children's Residential Home Up to 58,080 (Including Bonus) + 5,000 Welcome Bonus + Pension + 32 Days Annual Leave + Blue Light Discounts Willington, Wales Permanent Full-Time A confident Deputy Manager ready to step into your first CIW Registered Manager role? Passionate about leading a high-quality, therapeutic home for young people aged 8-17? Looking for a supportive region where you'll have guidance, clinical support and clear development pathways? Then this could be for you. This is a fantastic opportunity to take on your first registration and lead a stable, well-established 3-bed EBD children's home near Whitchurch. The home currently supports three young people (aged 8, 15 and 15) and recently achieved an "Excellent" CIW inspection rating, giving you a strong foundation to build on. You'll inherit a consistent staff team, robust routines, and the backing of an organisation committed to therapeutic care, reflective practice and strong, child-centred outcomes. You'll have the autonomy to shape the home's culture, support your team's growth, and ensure exceptional care for every young person. What's in it for you? OTE: Up to 63,080 in Year 1 Base Salary: Up to 48,000 Welcome Bonus: 5,000 Up to 10,080 Annual Bonus 32 days annual leave (inc. bank holidays) Assigned Clinical & Specialist Advisors Enhanced maternity and paternity packages Life Assurance (x2 salary) Fully funded DBS and renewals Extensive training and development via a dedicated L&D team Clear progression routes into senior leadership roles Pension scheme Employee Assistance Programme Staff referral bonus ( 500 split) Monthly recognition and values awards Retail and lifestyle discounts via national schemes About the Organisation & Home: 3-bed EBD children's home supporting young people aged 8-17. Recently achieved an Excellent outcome in its CIW inspection. Strong, stable staffing structure already in place. Full regional support across safeguarding, quality, compliance and operations. Access to a multidisciplinary clinical and specialist team, including: Practitioner Psychologist Therapist Exploitation Advisor Harmful Sexual Behaviour Advisor Specialist Police Advisor Therapeutic Practice Trainer Educational Psychologists A therapeutic, relational model focused on emotional safety, boundaries and resilience. Organisation committed to developing future leaders and promoting internal progression. The Role: Lead the home with integrity, emotional intelligence and a child-centred approach. Ensure each young person receives personalised care, structure and therapeutic support. Maintain a warm, inclusive and safe home environment. Oversee all aspects of home performance including safeguarding, staffing, compliance and audits. Mentor, develop and support your staff team through supervision, coaching and reflective practice. Work collaboratively with CIW, social care professionals and wider agencies. Manage budgets, service planning and ongoing development of the home. Drive continuous improvement to maintain and build on the home's Excellent rating. Requirements: Minimum 3 years' experience within children's residential care. Level 3 or Level 4 in Children & Young People's Workforce. Completed or working towards Level 5 Leadership & Management (Children & YP). Excellent knowledge of safeguarding, Children's Home Regulations and The Children Act 1989. Strong background in staff management, rotas and budget oversight. Full UK Driving Licence (essential). Flexibility to undertake on-call duties. Interested? If you're ready to lead a service with autonomy, support, and meaningful progression, I'd love to hear from you. Apply now or send your CV referencing the job title and location to: Premier Recruitment Solutions Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. We are an equal opportunities employer, and all applications will be assessed solely on merit. INDHEAL
Dec 07, 2025
Full time
Registered Manager - Children's Residential Home Up to 58,080 (Including Bonus) + 5,000 Welcome Bonus + Pension + 32 Days Annual Leave + Blue Light Discounts Willington, Wales Permanent Full-Time A confident Deputy Manager ready to step into your first CIW Registered Manager role? Passionate about leading a high-quality, therapeutic home for young people aged 8-17? Looking for a supportive region where you'll have guidance, clinical support and clear development pathways? Then this could be for you. This is a fantastic opportunity to take on your first registration and lead a stable, well-established 3-bed EBD children's home near Whitchurch. The home currently supports three young people (aged 8, 15 and 15) and recently achieved an "Excellent" CIW inspection rating, giving you a strong foundation to build on. You'll inherit a consistent staff team, robust routines, and the backing of an organisation committed to therapeutic care, reflective practice and strong, child-centred outcomes. You'll have the autonomy to shape the home's culture, support your team's growth, and ensure exceptional care for every young person. What's in it for you? OTE: Up to 63,080 in Year 1 Base Salary: Up to 48,000 Welcome Bonus: 5,000 Up to 10,080 Annual Bonus 32 days annual leave (inc. bank holidays) Assigned Clinical & Specialist Advisors Enhanced maternity and paternity packages Life Assurance (x2 salary) Fully funded DBS and renewals Extensive training and development via a dedicated L&D team Clear progression routes into senior leadership roles Pension scheme Employee Assistance Programme Staff referral bonus ( 500 split) Monthly recognition and values awards Retail and lifestyle discounts via national schemes About the Organisation & Home: 3-bed EBD children's home supporting young people aged 8-17. Recently achieved an Excellent outcome in its CIW inspection. Strong, stable staffing structure already in place. Full regional support across safeguarding, quality, compliance and operations. Access to a multidisciplinary clinical and specialist team, including: Practitioner Psychologist Therapist Exploitation Advisor Harmful Sexual Behaviour Advisor Specialist Police Advisor Therapeutic Practice Trainer Educational Psychologists A therapeutic, relational model focused on emotional safety, boundaries and resilience. Organisation committed to developing future leaders and promoting internal progression. The Role: Lead the home with integrity, emotional intelligence and a child-centred approach. Ensure each young person receives personalised care, structure and therapeutic support. Maintain a warm, inclusive and safe home environment. Oversee all aspects of home performance including safeguarding, staffing, compliance and audits. Mentor, develop and support your staff team through supervision, coaching and reflective practice. Work collaboratively with CIW, social care professionals and wider agencies. Manage budgets, service planning and ongoing development of the home. Drive continuous improvement to maintain and build on the home's Excellent rating. Requirements: Minimum 3 years' experience within children's residential care. Level 3 or Level 4 in Children & Young People's Workforce. Completed or working towards Level 5 Leadership & Management (Children & YP). Excellent knowledge of safeguarding, Children's Home Regulations and The Children Act 1989. Strong background in staff management, rotas and budget oversight. Full UK Driving Licence (essential). Flexibility to undertake on-call duties. Interested? If you're ready to lead a service with autonomy, support, and meaningful progression, I'd love to hear from you. Apply now or send your CV referencing the job title and location to: Premier Recruitment Solutions Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. We are an equal opportunities employer, and all applications will be assessed solely on merit. INDHEAL
Insurance Sales Advisor This role will consist of servicing an abundance of leads generated through our multiple trading styles. The base salary on is £27,000 Uncapped earnings Expected year 1 OTE earnings are £59,000 High performers are achieving £80,000 plus Progress! Join a company that embraces the progress of each individual within the firm. You will be given a pathway to progress. Successful applicants will be joining an ambitious firm with abundant opportunity. In this role, you will play a critical part in helping individuals and families protect their financial future. With a strong focus on building trust and delivering solutions that meet the unique needs of our clients, you will drive sales of our income protection. This is a fast-paced, target-driven environment that offers ample opportunity for career progression and significant financial rewards. Key Responsibilities Build relationships with prospective clients and understand their financial protection needs. Present tailored solutions. Guide clients confidently through the sales process, ensuring clarity and comfort with their decisions. Achieve and exceed sales targets while maintaining the highest level of customer service. Contribute to team success by supporting colleagues and embracing our "army of warriors" company culture. Stay up-to-date with product knowledge, industry trends, and compliance standards. What We re Looking For Proven experience in insurance sales or a strong sales background in a similar field. Exceptional communication and interpersonal skills. A driven, proactive mindset with the ability to thrive in a target-driven environment. A commitment to our company values: desire, discipline, commitment, honesty, and progress. What We Offer Competitive salary with uncapped commission and monthly bonus structure. Comprehensive training and continuous professional development opportunities. A supportive, high-energy work environment with clear pathways for career advancement. The opportunity to make a meaningful impact on clients' lives by providing essential financial protection. A chance to be part of a company culture built on mutual respect, generosity, and success. Join Us If you are ready to be part of a team that is transforming the insurance industry and making a difference for families across the UK, we want to hear from you. Apply Now and take the next step in your career with Private Sick Pay.
Dec 07, 2025
Full time
Insurance Sales Advisor This role will consist of servicing an abundance of leads generated through our multiple trading styles. The base salary on is £27,000 Uncapped earnings Expected year 1 OTE earnings are £59,000 High performers are achieving £80,000 plus Progress! Join a company that embraces the progress of each individual within the firm. You will be given a pathway to progress. Successful applicants will be joining an ambitious firm with abundant opportunity. In this role, you will play a critical part in helping individuals and families protect their financial future. With a strong focus on building trust and delivering solutions that meet the unique needs of our clients, you will drive sales of our income protection. This is a fast-paced, target-driven environment that offers ample opportunity for career progression and significant financial rewards. Key Responsibilities Build relationships with prospective clients and understand their financial protection needs. Present tailored solutions. Guide clients confidently through the sales process, ensuring clarity and comfort with their decisions. Achieve and exceed sales targets while maintaining the highest level of customer service. Contribute to team success by supporting colleagues and embracing our "army of warriors" company culture. Stay up-to-date with product knowledge, industry trends, and compliance standards. What We re Looking For Proven experience in insurance sales or a strong sales background in a similar field. Exceptional communication and interpersonal skills. A driven, proactive mindset with the ability to thrive in a target-driven environment. A commitment to our company values: desire, discipline, commitment, honesty, and progress. What We Offer Competitive salary with uncapped commission and monthly bonus structure. Comprehensive training and continuous professional development opportunities. A supportive, high-energy work environment with clear pathways for career advancement. The opportunity to make a meaningful impact on clients' lives by providing essential financial protection. A chance to be part of a company culture built on mutual respect, generosity, and success. Join Us If you are ready to be part of a team that is transforming the insurance industry and making a difference for families across the UK, we want to hear from you. Apply Now and take the next step in your career with Private Sick Pay.
Aftersales Manager - Premium Brand Gloucester (Gloucestershire) £70,000 OTE - basic salary in the region of £50,000 . Company Car. We have an opportunity for an experienced Aftersales Manager to Join a Premium Franchised Dealership, in the Gloucester (Gloucestershire). The successful candidate will have a track record of Managing a Busy Aftersales Business, delivering Financial Performance and great Customer Service. Excellent earning potential. Job Description As the Aftersales Manager, you will be responsible for delivering a great customer experience by implementing and managing robust processes. The person we are looking for will have the skills and experience to focus a large team on the key drivers of customer satisfaction. Your brief will be to deliver the financial budget and KPIs for the department; this will include managing productivity and efficiency levels of the workshop, the vehicle health check process and the sales of added value products, such as service plans and extended warranties, all of which are key to the department's financial success. To manage the training and development program for the team to meet the Brand requirements. Maintain a safe and healthy working environment for all staff and ensure all health and safety requirements are complied with. The Successful Applicant At least 2 years' experience in a similar role running a Franchise Aftersales department. Premium Brand experience would be an advantage. Strong leadership skills, particularly the ability to lead by example. Motivate your team to deliver exceptional levels of customer satisfaction. Keen eye for detail, able to review data and refine processes. Open and flexible leadership style with excellent communication skills. Had no more that 3 employers in the last 6 years. If we have not responded to your application within 7 working days please assume that on this occasion your application has not been successful. Candidates must be eligible to work in the UK without restriction. Please visit our website to view our Privacy Policy. Performance Resourcing have a number of vacancies for Sales and Aftersales Managers, Transactions Managers, Technicians, Service Advisors, Sales Executives and Parts Advisors, contact us for more information.
Dec 07, 2025
Full time
Aftersales Manager - Premium Brand Gloucester (Gloucestershire) £70,000 OTE - basic salary in the region of £50,000 . Company Car. We have an opportunity for an experienced Aftersales Manager to Join a Premium Franchised Dealership, in the Gloucester (Gloucestershire). The successful candidate will have a track record of Managing a Busy Aftersales Business, delivering Financial Performance and great Customer Service. Excellent earning potential. Job Description As the Aftersales Manager, you will be responsible for delivering a great customer experience by implementing and managing robust processes. The person we are looking for will have the skills and experience to focus a large team on the key drivers of customer satisfaction. Your brief will be to deliver the financial budget and KPIs for the department; this will include managing productivity and efficiency levels of the workshop, the vehicle health check process and the sales of added value products, such as service plans and extended warranties, all of which are key to the department's financial success. To manage the training and development program for the team to meet the Brand requirements. Maintain a safe and healthy working environment for all staff and ensure all health and safety requirements are complied with. The Successful Applicant At least 2 years' experience in a similar role running a Franchise Aftersales department. Premium Brand experience would be an advantage. Strong leadership skills, particularly the ability to lead by example. Motivate your team to deliver exceptional levels of customer satisfaction. Keen eye for detail, able to review data and refine processes. Open and flexible leadership style with excellent communication skills. Had no more that 3 employers in the last 6 years. If we have not responded to your application within 7 working days please assume that on this occasion your application has not been successful. Candidates must be eligible to work in the UK without restriction. Please visit our website to view our Privacy Policy. Performance Resourcing have a number of vacancies for Sales and Aftersales Managers, Transactions Managers, Technicians, Service Advisors, Sales Executives and Parts Advisors, contact us for more information.
Tax Consultant - Expert Advice, Real Impact FULLY REMOTE WORKING We are supporting a leading and well-respected business consultancy seeking an experienced Tax Consultant to join our highly regarded advisory team. In this role, you will deliver written tax consultancy to a broad portfolio of accountancy firms, from sole practitioners to top-tier practices. As part of our specialist VIP unit, you'll provide insightful, practical solutions to complex tax issues, making a real difference to clients nationwide. Day to Day Advise on a wide range of technical tax matters, including reorganisations, IHT, CGT, and more. Respond to consultancy requests with clear, professional advice delivered via email and written reports. Engage with clients to understand their needs and offer tailored, solution-focused guidance. Keep thorough records of interactions via our secure online portal. Work collaboratively with peers to review cases, share insights, and ensure high-quality outcomes. Stay ahead of industry trends and changes in tax legislation. What's on Offer Flexible Working: Work fully remotely or choose a hybrid arrangement-your work style, your choice. No Timesheets or Billing Targets: Focus on doing what you do best-advising. Supportive Environment: Access to professional resources, team collaboration tools, and office meetups. Professional Growth: CPD support, access to further qualifications, and genuine opportunities to develop. Attractive Benefits Package, including: Contributory pension scheme Healthcare plan (Medicash) Profit sharing (typically 4%, with potential up to 8%) Employee assistance program 25 days' holiday (rising to 28), plus bank holidays and your birthday off Season ticket loan, private health care, referral incentives, and more If you're a tax professional with a passion for problem-solving and a keen eye for detail. You enjoy tackling complex technical issues, thrive in a collaborative environment, and are motivated by helping clients succeed. Your written communication is clear, precise, and impactful then we want to hear from you! Ready to take the next step in your tax career with a consultancy that values expertise and supports your growth? P(phone number removed)CC4R13 INDFIR
Dec 07, 2025
Full time
Tax Consultant - Expert Advice, Real Impact FULLY REMOTE WORKING We are supporting a leading and well-respected business consultancy seeking an experienced Tax Consultant to join our highly regarded advisory team. In this role, you will deliver written tax consultancy to a broad portfolio of accountancy firms, from sole practitioners to top-tier practices. As part of our specialist VIP unit, you'll provide insightful, practical solutions to complex tax issues, making a real difference to clients nationwide. Day to Day Advise on a wide range of technical tax matters, including reorganisations, IHT, CGT, and more. Respond to consultancy requests with clear, professional advice delivered via email and written reports. Engage with clients to understand their needs and offer tailored, solution-focused guidance. Keep thorough records of interactions via our secure online portal. Work collaboratively with peers to review cases, share insights, and ensure high-quality outcomes. Stay ahead of industry trends and changes in tax legislation. What's on Offer Flexible Working: Work fully remotely or choose a hybrid arrangement-your work style, your choice. No Timesheets or Billing Targets: Focus on doing what you do best-advising. Supportive Environment: Access to professional resources, team collaboration tools, and office meetups. Professional Growth: CPD support, access to further qualifications, and genuine opportunities to develop. Attractive Benefits Package, including: Contributory pension scheme Healthcare plan (Medicash) Profit sharing (typically 4%, with potential up to 8%) Employee assistance program 25 days' holiday (rising to 28), plus bank holidays and your birthday off Season ticket loan, private health care, referral incentives, and more If you're a tax professional with a passion for problem-solving and a keen eye for detail. You enjoy tackling complex technical issues, thrive in a collaborative environment, and are motivated by helping clients succeed. Your written communication is clear, precise, and impactful then we want to hear from you! Ready to take the next step in your tax career with a consultancy that values expertise and supports your growth? P(phone number removed)CC4R13 INDFIR
Tax Consultant - Expert Advice, Real Impact FULLY REMOTE WORKING We are supporting a leading and well-respected business consultancy seeking an experienced Tax Consultant to join our highly regarded advisory team. In this role, you will deliver written tax consultancy to a broad portfolio of accountancy firms, from sole practitioners to top-tier practices. As part of our specialist VIP unit, you'll provide insightful, practical solutions to complex tax issues, making a real difference to clients nationwide. Day to Day Advise on a wide range of technical tax matters, including reorganisations, IHT, CGT, and more. Respond to consultancy requests with clear, professional advice delivered via email and written reports. Engage with clients to understand their needs and offer tailored, solution-focused guidance. Keep thorough records of interactions via our secure online portal. Work collaboratively with peers to review cases, share insights, and ensure high-quality outcomes. Stay ahead of industry trends and changes in tax legislation. What's on Offer Flexible Working: Work fully remotely or choose a hybrid arrangement-your work style, your choice. No Timesheets or Billing Targets: Focus on doing what you do best-advising. Supportive Environment: Access to professional resources, team collaboration tools, and office meetups. Professional Growth: CPD support, access to further qualifications, and genuine opportunities to develop. Attractive Benefits Package, including: Contributory pension scheme Healthcare plan (Medicash) Profit sharing (typically 4%, with potential up to 8%) Employee assistance program 25 days' holiday (rising to 28), plus bank holidays and your birthday off Season ticket loan, private health care, referral incentives, and more If you're a tax professional with a passion for problem-solving and a keen eye for detail. You enjoy tackling complex technical issues, thrive in a collaborative environment, and are motivated by helping clients succeed. Your written communication is clear, precise, and impactful then we want to hear from you! Ready to take the next step in your tax career with a consultancy that values expertise and supports your growth? P(phone number removed)CC3R12 INDFIR
Dec 07, 2025
Full time
Tax Consultant - Expert Advice, Real Impact FULLY REMOTE WORKING We are supporting a leading and well-respected business consultancy seeking an experienced Tax Consultant to join our highly regarded advisory team. In this role, you will deliver written tax consultancy to a broad portfolio of accountancy firms, from sole practitioners to top-tier practices. As part of our specialist VIP unit, you'll provide insightful, practical solutions to complex tax issues, making a real difference to clients nationwide. Day to Day Advise on a wide range of technical tax matters, including reorganisations, IHT, CGT, and more. Respond to consultancy requests with clear, professional advice delivered via email and written reports. Engage with clients to understand their needs and offer tailored, solution-focused guidance. Keep thorough records of interactions via our secure online portal. Work collaboratively with peers to review cases, share insights, and ensure high-quality outcomes. Stay ahead of industry trends and changes in tax legislation. What's on Offer Flexible Working: Work fully remotely or choose a hybrid arrangement-your work style, your choice. No Timesheets or Billing Targets: Focus on doing what you do best-advising. Supportive Environment: Access to professional resources, team collaboration tools, and office meetups. Professional Growth: CPD support, access to further qualifications, and genuine opportunities to develop. Attractive Benefits Package, including: Contributory pension scheme Healthcare plan (Medicash) Profit sharing (typically 4%, with potential up to 8%) Employee assistance program 25 days' holiday (rising to 28), plus bank holidays and your birthday off Season ticket loan, private health care, referral incentives, and more If you're a tax professional with a passion for problem-solving and a keen eye for detail. You enjoy tackling complex technical issues, thrive in a collaborative environment, and are motivated by helping clients succeed. Your written communication is clear, precise, and impactful then we want to hear from you! Ready to take the next step in your tax career with a consultancy that values expertise and supports your growth? P(phone number removed)CC3R12 INDFIR
Registered Manager - Children's Residential Home Up to 60,500 (Including Bonus) + 5,000 Welcome Bonus + Annual Performance Bonus + Pension + 32 Days Annual Leave + Blue Light Discounts Wrexham, Wales Permanent Full-Time A strong Deputy Manager ready for your first CIW registration? Passionate about creating a stable, therapeutic home where children can thrive? Looking for a service where you can shape the culture, lead a committed team, and be fully supported to succeed? Then this could be for you. This is a rare opportunity to step into your first Registered Manager role with full support and a strong foundation already in place. You'll be leading a settled 2-bed EBD home, currently supporting one young person who is thriving, attending school, and benefiting from a stable, consistent staff team of six (including an experienced Deputy). The home has recently achieved an "Excellent" CIW inspection, giving you the perfect platform to continue success while embedding your own leadership style. You'll be joining a wider regional network with access to clinical professionals who will support you, your team and the young people every step of the way. What's in it for you? OTE: Up to 65,500 in Year 1 Base Salary: Up to 50,000 Welcome Bonus: 5,000 Up to 10,500 Annual Bonus 32 days annual leave (incl. bank holidays) Free enhanced DBS & renewals Full ongoing training & development with a national L&D team Clear progression pathways into senior leadership roles Clinical & specialist team support for your home Enhanced maternity & paternity pay Pension scheme Life assurance (x2 salary) Festive thank-you gift Employee Assistance Programme (EAP) 500 staff referral reward National retail/holiday discounts via Blue Light Card About the Organisation & Home A well-established provider of children's residential care with a strong therapeutic ethos. 2-bed EBD home supporting young people aged 8-18 with emotional and behavioural needs. Stable home with 1 young person in placement, positive routines and strong school engagement. Recently achieved an "Excellent" grading from CIW. Supportive regional structure with consistent oversight and guidance. Access to a multi-disciplinary clinical team including: Practitioner Psychologist Therapist Exploitation Advisor Harmful Sexual Behaviour Advisor Police Liaison Advisor Therapeutic Practice Trainer Educational Psychologists Strong organisational focus on development, reflection, and emotionally informed practice. Ideal step-up role for a Deputy Manager wanting their first CIW registration. The Role Lead the home with compassion, structure and child-centred practice. Ensure young people receive high-quality, therapeutic care tailored to their individual needs. Build a warm, nurturing, and resilient home culture where young people feel safe and valued. Provide strong leadership, supervision and coaching to staff. Oversee compliance, safeguarding, care planning and regulatory requirements. Manage budgets, staffing, rotas and day-to-day operations. Drive continuous improvement and positive outcomes for young people. Work collaboratively with families, professionals and external agencies. Requirements Minimum 3 years' senior experience in children's residential care. Level 3 or 4 in Children & Young People workforce. Achieved or working towards Level 5 Leadership & Management (Children's Pathway). Strong understanding of safeguarding, legislation and CIW/Children's Homes Regulations. Experience managing budgets and operational responsibilities. Passionate about improving children's lives and leading by example. Full driving licence is essential. Flexibility for on-call duties. Interested? If you're ready to lead a service with autonomy, support, and meaningful progression, I'd love to hear from you. Apply now or send your CV referencing the job title and location to: Premier Recruitment Solutions Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. We are an equal opportunities employer, and all applications will be assessed solely on merit. INDHEAL
Dec 06, 2025
Full time
Registered Manager - Children's Residential Home Up to 60,500 (Including Bonus) + 5,000 Welcome Bonus + Annual Performance Bonus + Pension + 32 Days Annual Leave + Blue Light Discounts Wrexham, Wales Permanent Full-Time A strong Deputy Manager ready for your first CIW registration? Passionate about creating a stable, therapeutic home where children can thrive? Looking for a service where you can shape the culture, lead a committed team, and be fully supported to succeed? Then this could be for you. This is a rare opportunity to step into your first Registered Manager role with full support and a strong foundation already in place. You'll be leading a settled 2-bed EBD home, currently supporting one young person who is thriving, attending school, and benefiting from a stable, consistent staff team of six (including an experienced Deputy). The home has recently achieved an "Excellent" CIW inspection, giving you the perfect platform to continue success while embedding your own leadership style. You'll be joining a wider regional network with access to clinical professionals who will support you, your team and the young people every step of the way. What's in it for you? OTE: Up to 65,500 in Year 1 Base Salary: Up to 50,000 Welcome Bonus: 5,000 Up to 10,500 Annual Bonus 32 days annual leave (incl. bank holidays) Free enhanced DBS & renewals Full ongoing training & development with a national L&D team Clear progression pathways into senior leadership roles Clinical & specialist team support for your home Enhanced maternity & paternity pay Pension scheme Life assurance (x2 salary) Festive thank-you gift Employee Assistance Programme (EAP) 500 staff referral reward National retail/holiday discounts via Blue Light Card About the Organisation & Home A well-established provider of children's residential care with a strong therapeutic ethos. 2-bed EBD home supporting young people aged 8-18 with emotional and behavioural needs. Stable home with 1 young person in placement, positive routines and strong school engagement. Recently achieved an "Excellent" grading from CIW. Supportive regional structure with consistent oversight and guidance. Access to a multi-disciplinary clinical team including: Practitioner Psychologist Therapist Exploitation Advisor Harmful Sexual Behaviour Advisor Police Liaison Advisor Therapeutic Practice Trainer Educational Psychologists Strong organisational focus on development, reflection, and emotionally informed practice. Ideal step-up role for a Deputy Manager wanting their first CIW registration. The Role Lead the home with compassion, structure and child-centred practice. Ensure young people receive high-quality, therapeutic care tailored to their individual needs. Build a warm, nurturing, and resilient home culture where young people feel safe and valued. Provide strong leadership, supervision and coaching to staff. Oversee compliance, safeguarding, care planning and regulatory requirements. Manage budgets, staffing, rotas and day-to-day operations. Drive continuous improvement and positive outcomes for young people. Work collaboratively with families, professionals and external agencies. Requirements Minimum 3 years' senior experience in children's residential care. Level 3 or 4 in Children & Young People workforce. Achieved or working towards Level 5 Leadership & Management (Children's Pathway). Strong understanding of safeguarding, legislation and CIW/Children's Homes Regulations. Experience managing budgets and operational responsibilities. Passionate about improving children's lives and leading by example. Full driving licence is essential. Flexibility for on-call duties. Interested? If you're ready to lead a service with autonomy, support, and meaningful progression, I'd love to hear from you. Apply now or send your CV referencing the job title and location to: Premier Recruitment Solutions Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. We are an equal opportunities employer, and all applications will be assessed solely on merit. INDHEAL
Tax Consultant - Expert Advice, Real Impact FULLY REMOTE WORKING We are supporting a leading and well-respected business consultancy seeking an experienced Tax Consultant to join our highly regarded advisory team. In this role, you will deliver written tax consultancy to a broad portfolio of accountancy firms, from sole practitioners to top-tier practices. As part of our specialist VIP unit, you'll provide insightful, practical solutions to complex tax issues, making a real difference to clients nationwide. Day to Day Advise on a wide range of technical tax matters, including reorganisations, IHT, CGT, and more. Respond to consultancy requests with clear, professional advice delivered via email and written reports. Engage with clients to understand their needs and offer tailored, solution-focused guidance. Keep thorough records of interactions via our secure online portal. Work collaboratively with peers to review cases, share insights, and ensure high-quality outcomes. Stay ahead of industry trends and changes in tax legislation. What's on Offer Flexible Working: Work fully remotely or choose a hybrid arrangement-your work style, your choice. No Timesheets or Billing Targets: Focus on doing what you do best-advising. Supportive Environment: Access to professional resources, team collaboration tools, and office meetups. Professional Growth: CPD support, access to further qualifications, and genuine opportunities to develop. Attractive Benefits Package, including: Contributory pension scheme Healthcare plan (Medicash) Profit sharing (typically 4%, with potential up to 8%) Employee assistance program 25 days' holiday (rising to 28), plus bank holidays and your birthday off Season ticket loan, private health care, referral incentives, and more If you're a tax professional with a passion for problem-solving and a keen eye for detail. You enjoy tackling complex technical issues, thrive in a collaborative environment, and are motivated by helping clients succeed. Your written communication is clear, precise, and impactful then we want to hear from you! Ready to take the next step in your tax career with a consultancy that values expertise and supports your growth? P(phone number removed)CC5R14 INDFIR
Dec 06, 2025
Full time
Tax Consultant - Expert Advice, Real Impact FULLY REMOTE WORKING We are supporting a leading and well-respected business consultancy seeking an experienced Tax Consultant to join our highly regarded advisory team. In this role, you will deliver written tax consultancy to a broad portfolio of accountancy firms, from sole practitioners to top-tier practices. As part of our specialist VIP unit, you'll provide insightful, practical solutions to complex tax issues, making a real difference to clients nationwide. Day to Day Advise on a wide range of technical tax matters, including reorganisations, IHT, CGT, and more. Respond to consultancy requests with clear, professional advice delivered via email and written reports. Engage with clients to understand their needs and offer tailored, solution-focused guidance. Keep thorough records of interactions via our secure online portal. Work collaboratively with peers to review cases, share insights, and ensure high-quality outcomes. Stay ahead of industry trends and changes in tax legislation. What's on Offer Flexible Working: Work fully remotely or choose a hybrid arrangement-your work style, your choice. No Timesheets or Billing Targets: Focus on doing what you do best-advising. Supportive Environment: Access to professional resources, team collaboration tools, and office meetups. Professional Growth: CPD support, access to further qualifications, and genuine opportunities to develop. Attractive Benefits Package, including: Contributory pension scheme Healthcare plan (Medicash) Profit sharing (typically 4%, with potential up to 8%) Employee assistance program 25 days' holiday (rising to 28), plus bank holidays and your birthday off Season ticket loan, private health care, referral incentives, and more If you're a tax professional with a passion for problem-solving and a keen eye for detail. You enjoy tackling complex technical issues, thrive in a collaborative environment, and are motivated by helping clients succeed. Your written communication is clear, precise, and impactful then we want to hear from you! Ready to take the next step in your tax career with a consultancy that values expertise and supports your growth? P(phone number removed)CC5R14 INDFIR
Contact Centre Sales Advisor - Cardiff Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Start Date: 26th January 2026 Salary: 25,120 per annum Site: Sky, No 4 Capital Quarter, Tyndall Street, Cardiff CF10 4BQ Shifts: 37.5 hours per week (Working 3, 4 or 5 days between the hours of 8:30am - 8pm including evenings and weekends) Join us as a Contact Centre Sales Advisor in our Cardiff contact centre earning 25,120 per annum with incentives on top - you can earn an extra 4,900 on average by achieving targets. We operate a hybrid working pattern after training which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week. In this role, you'll work in a fast-paced call centre, handling inbound calls from existing customers considering leaving Sky. You'll actively listen to understand their needs and provide the best possible solutions, ensuring they feel heard, valued, and appreciated. What you'll do Handle inbound calls from existing customers considering cancelling all or part of their Sky subscription. Build strong connections through engaging conversations to understand their needs, address any concerns, and ensure they are offered the most suitable package. Work in a target-based environment Work 37.5 hours p/wk Mon-Sun with varied set shift patterns available. Your set shift will be allocated at the offer stage and your preferences taken into account wherever possible. When our customers need us most, you'll work up to 5 hours extra per week (max 10 times per year) and bank this time to take back as extra time off Training and Development Training and Development is hugely important to us which is why we'll teach you all you need to know about our amazing products and how to deal with any challenge, no matter how big or small, so you can achieve your full potential as a Sales Advisor. At Sky, our comprehensive 7-week training program is designed to fully prepare new starters for their role. It begins with classroom-based sessions, where employees become familiar with the role, systems, and products. This is followed by time in our Academy, where they handle live customer calls under the guidance of a Role Model. Both the training and Academy sessions are conducted entirely face-to-face in the office, from Monday to Friday, 9am to 5pm. To ensure participants gain the most from the program, we ask that no holidays are taken during this period. What you'll bring Results-oriented with a strong enthusiasm for sales Exceptional at building rapport and connecting with people Skilled at identifying and addressing customer needs Creative in solving problems Eager to acquire new skills and knowledge The Benefits There's one thing people can't stop talking about when it comes to : the perks. There really is something for everyone with our fantastic range of benefits. Here's a taster: Individual Lifestyle Free Sky TV, along with discounted broadband, Sky Glass and mobile Cashback and discounts across hundreds of retailers Discounts and offers on Sky products for friends and family Health and wellbeing Private healthcare and Digital GP via Aviva Dental and other healthcare options Subsidised onsite gym and discounts on external gyms Cycle to work scheme Financial wellbeing Sky pension plan and Life Assurance Annual Sharesave scheme and long service awards Where you'll work: Your base site will be in Cardiff, you'll be joining a close-knit team in Cardiff. We operate a hybrid working pattern which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week. Inclusion: CVs aren't everything. We're more focused on who you are and the potential you'll bring to Sky. That's why we have a unique approach through a series of questions and a video round. If you need us to make any adjustments to our recruitment process, let our Recruitment Team know by clicking on the support button at the beginning of your application. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Dec 06, 2025
Full time
Contact Centre Sales Advisor - Cardiff Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Start Date: 26th January 2026 Salary: 25,120 per annum Site: Sky, No 4 Capital Quarter, Tyndall Street, Cardiff CF10 4BQ Shifts: 37.5 hours per week (Working 3, 4 or 5 days between the hours of 8:30am - 8pm including evenings and weekends) Join us as a Contact Centre Sales Advisor in our Cardiff contact centre earning 25,120 per annum with incentives on top - you can earn an extra 4,900 on average by achieving targets. We operate a hybrid working pattern after training which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week. In this role, you'll work in a fast-paced call centre, handling inbound calls from existing customers considering leaving Sky. You'll actively listen to understand their needs and provide the best possible solutions, ensuring they feel heard, valued, and appreciated. What you'll do Handle inbound calls from existing customers considering cancelling all or part of their Sky subscription. Build strong connections through engaging conversations to understand their needs, address any concerns, and ensure they are offered the most suitable package. Work in a target-based environment Work 37.5 hours p/wk Mon-Sun with varied set shift patterns available. Your set shift will be allocated at the offer stage and your preferences taken into account wherever possible. When our customers need us most, you'll work up to 5 hours extra per week (max 10 times per year) and bank this time to take back as extra time off Training and Development Training and Development is hugely important to us which is why we'll teach you all you need to know about our amazing products and how to deal with any challenge, no matter how big or small, so you can achieve your full potential as a Sales Advisor. At Sky, our comprehensive 7-week training program is designed to fully prepare new starters for their role. It begins with classroom-based sessions, where employees become familiar with the role, systems, and products. This is followed by time in our Academy, where they handle live customer calls under the guidance of a Role Model. Both the training and Academy sessions are conducted entirely face-to-face in the office, from Monday to Friday, 9am to 5pm. To ensure participants gain the most from the program, we ask that no holidays are taken during this period. What you'll bring Results-oriented with a strong enthusiasm for sales Exceptional at building rapport and connecting with people Skilled at identifying and addressing customer needs Creative in solving problems Eager to acquire new skills and knowledge The Benefits There's one thing people can't stop talking about when it comes to : the perks. There really is something for everyone with our fantastic range of benefits. Here's a taster: Individual Lifestyle Free Sky TV, along with discounted broadband, Sky Glass and mobile Cashback and discounts across hundreds of retailers Discounts and offers on Sky products for friends and family Health and wellbeing Private healthcare and Digital GP via Aviva Dental and other healthcare options Subsidised onsite gym and discounts on external gyms Cycle to work scheme Financial wellbeing Sky pension plan and Life Assurance Annual Sharesave scheme and long service awards Where you'll work: Your base site will be in Cardiff, you'll be joining a close-knit team in Cardiff. We operate a hybrid working pattern which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week. Inclusion: CVs aren't everything. We're more focused on who you are and the potential you'll bring to Sky. That's why we have a unique approach through a series of questions and a video round. If you need us to make any adjustments to our recruitment process, let our Recruitment Team know by clicking on the support button at the beginning of your application. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Client Manager Business Services Chichester Accountancy Practice Are you a qualified ACA or ACCA accountant ready to step into a leadership role within a progressive and supportive accountancy firm? Our client, a well-established and forward-looking practice with a strong regional presence, is looking for a Client Manager to join their Business Services team in Chichester . This is a fantastic opportunity for a commercially minded and people-focused professional to manage a varied portfolio of clients while supporting the growth and development of a talented team. What s in it for you: A people-centric, inclusive culture where collaboration and innovation are encouraged Flexible working options including hybrid working and agile hours Paid overtime or time off in lieu (TOIL) Competitive benefits package, including the ability to purchase extra holiday, wellbeing initiatives, and access to lifestyle discounts Smart-casual dress policy and a friendly, professional working environment in central Chichester The Opportunity: You ll oversee a portfolio of ambitious SMEs and owner-managed businesses, providing hands-on support and proactive advice. Alongside portfolio management, you ll contribute to internal development initiatives, supervise junior staff, and work closely with partners on advisory and planning projects. Key Responsibilities: Managing and reviewing year-end accounts, VAT returns, and ad hoc assignments across a diverse client base Delivering strategic and commercial advice to clients to support their growth Ensuring all client work is completed on time and to a high standard Assisting with billing processes and managing WIP efficiently Coaching and mentoring junior team members, supporting their technical and professional development Participating in client meetings (both virtual and face-to-face) and contributing to business development activity About You: ACA/ACCA qualified with a minimum of 2 years post-qualification experience within practice Strong communicator who builds rapport easily with clients and colleagues Comfortable working with cloud-based systems and modern accounting software Organised and able to manage multiple client deadlines effectively Experience supervising or mentoring team members would be a bonus Self-starter with a positive, solutions-focused approach This role offers the chance to take on more responsibility in a supportive and forward-thinking environment. If you re looking to grow your career in a firm where people matter and progression is encouraged, this could be the perfect next move.
Dec 06, 2025
Full time
Client Manager Business Services Chichester Accountancy Practice Are you a qualified ACA or ACCA accountant ready to step into a leadership role within a progressive and supportive accountancy firm? Our client, a well-established and forward-looking practice with a strong regional presence, is looking for a Client Manager to join their Business Services team in Chichester . This is a fantastic opportunity for a commercially minded and people-focused professional to manage a varied portfolio of clients while supporting the growth and development of a talented team. What s in it for you: A people-centric, inclusive culture where collaboration and innovation are encouraged Flexible working options including hybrid working and agile hours Paid overtime or time off in lieu (TOIL) Competitive benefits package, including the ability to purchase extra holiday, wellbeing initiatives, and access to lifestyle discounts Smart-casual dress policy and a friendly, professional working environment in central Chichester The Opportunity: You ll oversee a portfolio of ambitious SMEs and owner-managed businesses, providing hands-on support and proactive advice. Alongside portfolio management, you ll contribute to internal development initiatives, supervise junior staff, and work closely with partners on advisory and planning projects. Key Responsibilities: Managing and reviewing year-end accounts, VAT returns, and ad hoc assignments across a diverse client base Delivering strategic and commercial advice to clients to support their growth Ensuring all client work is completed on time and to a high standard Assisting with billing processes and managing WIP efficiently Coaching and mentoring junior team members, supporting their technical and professional development Participating in client meetings (both virtual and face-to-face) and contributing to business development activity About You: ACA/ACCA qualified with a minimum of 2 years post-qualification experience within practice Strong communicator who builds rapport easily with clients and colleagues Comfortable working with cloud-based systems and modern accounting software Organised and able to manage multiple client deadlines effectively Experience supervising or mentoring team members would be a bonus Self-starter with a positive, solutions-focused approach This role offers the chance to take on more responsibility in a supportive and forward-thinking environment. If you re looking to grow your career in a firm where people matter and progression is encouraged, this could be the perfect next move.
A flexible opportunity that works around you whether you're looking for Full or Part-Time. Imagine working for yourself, close to home, at your pace, around your lifestyle and commitments. Our network of over 1200 local Advisors enjoy these benefits, alongside great earnings. Hillarys, established over 50 years ago, remains the UK's leading provider of window furnishings solutions with an annual turnover of £250m. We're still enjoying strong growth so are looking to expand our team even further. As a Sales Design Consultant you will visit customers at home to advise on a fantastic range of high-quality products including shutters. After your visit an expert Installer will visit to survey and fit the product. If this is unlike anything you've done before that's ok - most of our self-employed Advisors started from the same position and have gone on to run successful Hillarys businesses for many years with our support - we are the experts after all. If you have a great personality, are approachable, a good communicator and care about great Service, you're already halfway there. We make it easy to find out more so why not join us on a virtual Discovery Session and learn everything you need to know about being a Hillarys Advisor. You can ask a current Advisor and one of our Area Managers any relevant questions - all from the comfort of your armchair with zero commitment! Work for yourself, not by yourself: the benefits of your own local business, within a model that removes the worries: We're experts in advertising so you won't worry about finding customers Have the confidence that over 70% of customers go on to purchase from their Hillarys Advisor You can focus on outstanding Service, ensuring your customers buy, and come back time and again Flexible hours to suit your lifestyle: manage your own diary and the time you want to commit There's a reason that so many Hillarys Advisors are successful. We're just as committed as you to the partnership - that starts with a comprehensive package: Training-for-life, local business support, a plan that's built around you, and all the things you'll need to ensure a professional approach and finish from day one: All the professional and practical Training you'll ever need as you start and develop your business. Comprehensive Sales Toolkit including complete Product samples, Tablet and software Top of the range measuring equipment. A professional image - Hillarys branded clothing, and personalised business cards & leaflets This is wrapped into a one-off investment of just £2995 and we've even got flexible ways to pay to help spread the investment. This is unquestionably the most simple and effective way to access the UK's best opportunity. On top of the points above, you'll need to hold a valid UK driving licence to get to customers locally. To find out more complete the application form online, join one of our 45-minute Discovery sessions and learn about how good a fit Hillarys could be for you? JBRP1_UKTJ
Dec 06, 2025
Full time
A flexible opportunity that works around you whether you're looking for Full or Part-Time. Imagine working for yourself, close to home, at your pace, around your lifestyle and commitments. Our network of over 1200 local Advisors enjoy these benefits, alongside great earnings. Hillarys, established over 50 years ago, remains the UK's leading provider of window furnishings solutions with an annual turnover of £250m. We're still enjoying strong growth so are looking to expand our team even further. As a Sales Design Consultant you will visit customers at home to advise on a fantastic range of high-quality products including shutters. After your visit an expert Installer will visit to survey and fit the product. If this is unlike anything you've done before that's ok - most of our self-employed Advisors started from the same position and have gone on to run successful Hillarys businesses for many years with our support - we are the experts after all. If you have a great personality, are approachable, a good communicator and care about great Service, you're already halfway there. We make it easy to find out more so why not join us on a virtual Discovery Session and learn everything you need to know about being a Hillarys Advisor. You can ask a current Advisor and one of our Area Managers any relevant questions - all from the comfort of your armchair with zero commitment! Work for yourself, not by yourself: the benefits of your own local business, within a model that removes the worries: We're experts in advertising so you won't worry about finding customers Have the confidence that over 70% of customers go on to purchase from their Hillarys Advisor You can focus on outstanding Service, ensuring your customers buy, and come back time and again Flexible hours to suit your lifestyle: manage your own diary and the time you want to commit There's a reason that so many Hillarys Advisors are successful. We're just as committed as you to the partnership - that starts with a comprehensive package: Training-for-life, local business support, a plan that's built around you, and all the things you'll need to ensure a professional approach and finish from day one: All the professional and practical Training you'll ever need as you start and develop your business. Comprehensive Sales Toolkit including complete Product samples, Tablet and software Top of the range measuring equipment. A professional image - Hillarys branded clothing, and personalised business cards & leaflets This is wrapped into a one-off investment of just £2995 and we've even got flexible ways to pay to help spread the investment. This is unquestionably the most simple and effective way to access the UK's best opportunity. On top of the points above, you'll need to hold a valid UK driving licence to get to customers locally. To find out more complete the application form online, join one of our 45-minute Discovery sessions and learn about how good a fit Hillarys could be for you? JBRP1_UKTJ
