3rd Line Support Engineer (Infrastructure & Cloud) Liverpool Up to £35K & Great Benefits We re growing our technical operations and are looking for a senior-level Third Line Support Engineer to take ownership of complex issues, lead escalations, and deliver high-quality infrastructure and cloud solutions across our client base. If you love solving challenging technical problems, leading projects, and being the go-to technical authority in a fast-paced MSP environment this role is for you. What We Offer: Competitive salary (£30k - £35k) aligned with senior technical ability Clear technical development & certification pathway 22 days holiday + bank holidays Pension scheme & benefits Opportunity to work with cutting-edge cloud & security technologies Key Responsibilities of 3rd Line Support Engineer: Advanced Support & Escalations Act as the senior escalation point for complex incidents from 1st & 2nd Line. Troubleshoot issues across Azure, Microsoft 365, servers, virtualisation, networking, and security tools. Perform root-cause analysis and document long-term fixes. Ensure SLA compliance and deliver a high-quality support experience. Infrastructure & Cloud Management Manage Azure resources (VMs, networking, security, automation). Maintain Windows Server, AD, DNS, DHCP, GPO, and hybrid setups. Oversee patching, monitoring, backups, and system health across client estates. Implement and maintain security best practices. Project Delivery Lead migrations, deployments, security improvements, and infrastructure upgrades. Plan and document solutions, producing low-level designs and technical scopes. Work closely with Technical Leads and project managers to deliver successful outcomes. Client Interaction Attend client sites for escalations, installations, or project work when required. Communicate confidently with technical and non-technical stakeholders. Provide proactive recommendations to improve stability, security, and performance. Team Contribution Mentor 1st 2nd Line engineers and support knowledge sharing. Help refine internal processes, documentation, and technical standards. Support the adoption of new tools, platforms, and technologies. Skills & Experience Needed Essential 4 10 years' experience in IT support, ideally within an MSP. Strong capability across; Microsoft 365 & Azure, Windows Server, AD, DNS, DHCP, GPO, Networking VLANs, routing, firewalls, switching, Hyper-V / VMware, Backup & DR solutions, Security tooling, MFA, conditional access Proven ability to resolve complex technical issues and take ownership. Strong documentation, communication, and time-management skills. Preferred Calm, structured approach to problem-solving. Confident dealing with senior stakeholders and business owners. Proactive mindset not just fixing issues, but improving environments. Enjoys mentoring and supporting skill development in others. Comfortable on-site when required. Why Join Us? Technology environments are becoming increasingly cloud-first, secure, and business-critical and you ll play a key part in shaping them. This role gives you exposure to diverse client environments, advanced cloud technologies, and high-level technical challenges within a growing MSP that values expertise and long-term client partnerships. If you re a senior engineer who loves complex challenges and delivering smart, elegant solutions, we d love to hear from you. Apply today and take the next step in your technical career.
Jan 10, 2026
Full time
3rd Line Support Engineer (Infrastructure & Cloud) Liverpool Up to £35K & Great Benefits We re growing our technical operations and are looking for a senior-level Third Line Support Engineer to take ownership of complex issues, lead escalations, and deliver high-quality infrastructure and cloud solutions across our client base. If you love solving challenging technical problems, leading projects, and being the go-to technical authority in a fast-paced MSP environment this role is for you. What We Offer: Competitive salary (£30k - £35k) aligned with senior technical ability Clear technical development & certification pathway 22 days holiday + bank holidays Pension scheme & benefits Opportunity to work with cutting-edge cloud & security technologies Key Responsibilities of 3rd Line Support Engineer: Advanced Support & Escalations Act as the senior escalation point for complex incidents from 1st & 2nd Line. Troubleshoot issues across Azure, Microsoft 365, servers, virtualisation, networking, and security tools. Perform root-cause analysis and document long-term fixes. Ensure SLA compliance and deliver a high-quality support experience. Infrastructure & Cloud Management Manage Azure resources (VMs, networking, security, automation). Maintain Windows Server, AD, DNS, DHCP, GPO, and hybrid setups. Oversee patching, monitoring, backups, and system health across client estates. Implement and maintain security best practices. Project Delivery Lead migrations, deployments, security improvements, and infrastructure upgrades. Plan and document solutions, producing low-level designs and technical scopes. Work closely with Technical Leads and project managers to deliver successful outcomes. Client Interaction Attend client sites for escalations, installations, or project work when required. Communicate confidently with technical and non-technical stakeholders. Provide proactive recommendations to improve stability, security, and performance. Team Contribution Mentor 1st 2nd Line engineers and support knowledge sharing. Help refine internal processes, documentation, and technical standards. Support the adoption of new tools, platforms, and technologies. Skills & Experience Needed Essential 4 10 years' experience in IT support, ideally within an MSP. Strong capability across; Microsoft 365 & Azure, Windows Server, AD, DNS, DHCP, GPO, Networking VLANs, routing, firewalls, switching, Hyper-V / VMware, Backup & DR solutions, Security tooling, MFA, conditional access Proven ability to resolve complex technical issues and take ownership. Strong documentation, communication, and time-management skills. Preferred Calm, structured approach to problem-solving. Confident dealing with senior stakeholders and business owners. Proactive mindset not just fixing issues, but improving environments. Enjoys mentoring and supporting skill development in others. Comfortable on-site when required. Why Join Us? Technology environments are becoming increasingly cloud-first, secure, and business-critical and you ll play a key part in shaping them. This role gives you exposure to diverse client environments, advanced cloud technologies, and high-level technical challenges within a growing MSP that values expertise and long-term client partnerships. If you re a senior engineer who loves complex challenges and delivering smart, elegant solutions, we d love to hear from you. Apply today and take the next step in your technical career.
Ad Operations Specialist - Ad Tech - Up to £55,000 (DOE) The Company Our client is a fast-growing entertainment and digital media company that helps users discover and purchase unique experiences. They operate a network of city-based media sites and run a brand partnerships division that collaborates with leading brands and agencies to create engaging campaigns. Over the past year, they have expanded into programmatic advertising, offering innovative digital solutions to connect brands with highly engaged audiences. As part of this growth, they are now looking for an Ad Operations Manager to join the team. The Role Oversee end-to-end campaign execution across direct and PMP/PG deals. Troubleshoot ad-serving, delivery, and technical issues, working closely with internal teams and partners. Check implementations, QA setups, and flag issues early to ensure smooth delivery. Provide data analysis and insights to improve campaign performance and revenue outcomes. Support brand partnerships and digital teams on innovative advertising solutions. Collaborate with finance to resolve billing discrepancies and support revenue tracking. Contribute to internal documentation, processes, and wider programmatic projects. Qualifications 3-5 years' experience in Ad Operations or Programmatic Advertising, ideally from a media owner or publisher environment. Strong, hands on Google Ad Manager (GAM) experience - essential. Exposure to DSPs and SSPs, with an understanding of PMP/PG deals. Highly analytical, comfortable working with Excel and reporting tools. Confident working with clients and internal stakeholders across pre- and post-sales. Proactive, adaptable, and comfortable operating in a fast paced, scaling environment. Apply Now Send your CV over or get in touch today for a confidential chat! Jack Fitzpatrick - Senior Recruitment Consultant - Ad Ops, Programmatic & Account Management - Sphere Digital Recruitment currently has a variety of job opportunities across digital so feel free to get in touch with us to find out how we can help you. Please take a look at our website. Sphere is an equal opportunities employer. We encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law. If you require any adjustments or additional support during the recruitment process for any reason whatsoever, please let us know.
Jan 10, 2026
Full time
Ad Operations Specialist - Ad Tech - Up to £55,000 (DOE) The Company Our client is a fast-growing entertainment and digital media company that helps users discover and purchase unique experiences. They operate a network of city-based media sites and run a brand partnerships division that collaborates with leading brands and agencies to create engaging campaigns. Over the past year, they have expanded into programmatic advertising, offering innovative digital solutions to connect brands with highly engaged audiences. As part of this growth, they are now looking for an Ad Operations Manager to join the team. The Role Oversee end-to-end campaign execution across direct and PMP/PG deals. Troubleshoot ad-serving, delivery, and technical issues, working closely with internal teams and partners. Check implementations, QA setups, and flag issues early to ensure smooth delivery. Provide data analysis and insights to improve campaign performance and revenue outcomes. Support brand partnerships and digital teams on innovative advertising solutions. Collaborate with finance to resolve billing discrepancies and support revenue tracking. Contribute to internal documentation, processes, and wider programmatic projects. Qualifications 3-5 years' experience in Ad Operations or Programmatic Advertising, ideally from a media owner or publisher environment. Strong, hands on Google Ad Manager (GAM) experience - essential. Exposure to DSPs and SSPs, with an understanding of PMP/PG deals. Highly analytical, comfortable working with Excel and reporting tools. Confident working with clients and internal stakeholders across pre- and post-sales. Proactive, adaptable, and comfortable operating in a fast paced, scaling environment. Apply Now Send your CV over or get in touch today for a confidential chat! Jack Fitzpatrick - Senior Recruitment Consultant - Ad Ops, Programmatic & Account Management - Sphere Digital Recruitment currently has a variety of job opportunities across digital so feel free to get in touch with us to find out how we can help you. Please take a look at our website. Sphere is an equal opportunities employer. We encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law. If you require any adjustments or additional support during the recruitment process for any reason whatsoever, please let us know.
Operations Manager Liverpool Up to £40K & Great Benefits Fantastic new opportunity for an experienced Operations Manager, with excellent leadership skills to join a dynamic, growing organisation. At IT Answers , we ve spent over 20 years delivering secure, innovative, and business-critical IT services across the UK, USA, and India. Now, as our group continues to scale, we're looking for a high-performing, commercially minded Operations Manager to drive alignment, performance, and excellence across IT Answers and two additional companies within the group. This is a pivotal senior role for a leader who thrives in fast-growing environments, champions operational discipline, and knows how to bring teams together under a clear vision. What We Offer: Competitive salary (£35k - £40k) + performance bonus Pension and benefits Clear pathway into group-level or board-level leadership The opportunity to lead and shape the operations of a rapidly expanding international IT group Key Responsibilities of the Operations Manager: Operational Excellence Oversee day-to-day operations across three group companies. Ensure processes, structure, and service standards are consistently high. Align Sales, Service Desk, Projects, Cyber, Finance, Development, and Support teams around shared goals. Commercial & Sales Performance Drive sales accountability, activity, and target achievement. Review pipelines, forecasting, pricing, and proposals. Support continued revenue growth and commercial decision-making. Service Delivery Leadership Ensure SLAs, response times, and service quality remain first-class. Improve processes, documentation, and technical standards. Act as a senior escalation point for key clients and internal teams. Financial & Strategic Direction Support budgeting, cost control, margin improvement, and forecasting. Execute strategic plans set by Directors, ensuring real-world delivery. Lead cross-company initiatives and operational improvements. People & Culture Lead and develop department heads and senior staff. Build a unified, accountable, high-performance culture. Manage performance, support growth, and drive team cohesion. Skills & Experience: Required: 5 10+ years senior operational or leadership experience within an MSP, SaaS, telecoms, or IT services environment. Strong commercial insight and experience managing multi-department performance. Proven ability to enhance operations, processes, and team alignment. Exceptional communication, leadership, and problem-solving skills. Calm, confident presence during escalations and critical events. Preferred: Natural ownership mindset with strong financial understanding. Process-driven, structured, and strategically minded. Empathetic, fair, but firm when needed a respected leader across teams. Why IT Answers? We re a global MSP with two decades of trusted delivery but still agile, ambitious, and growing fast. Joining us means stepping into a role where your leadership will directly influence performance, culture, and long-term direction across multiple businesses. If you re a driven, commercially sharp leader ready to make a real impact, we d love to hear from you. Apply now and help shape the next stage of the IT Answers Group journey.
Jan 10, 2026
Full time
Operations Manager Liverpool Up to £40K & Great Benefits Fantastic new opportunity for an experienced Operations Manager, with excellent leadership skills to join a dynamic, growing organisation. At IT Answers , we ve spent over 20 years delivering secure, innovative, and business-critical IT services across the UK, USA, and India. Now, as our group continues to scale, we're looking for a high-performing, commercially minded Operations Manager to drive alignment, performance, and excellence across IT Answers and two additional companies within the group. This is a pivotal senior role for a leader who thrives in fast-growing environments, champions operational discipline, and knows how to bring teams together under a clear vision. What We Offer: Competitive salary (£35k - £40k) + performance bonus Pension and benefits Clear pathway into group-level or board-level leadership The opportunity to lead and shape the operations of a rapidly expanding international IT group Key Responsibilities of the Operations Manager: Operational Excellence Oversee day-to-day operations across three group companies. Ensure processes, structure, and service standards are consistently high. Align Sales, Service Desk, Projects, Cyber, Finance, Development, and Support teams around shared goals. Commercial & Sales Performance Drive sales accountability, activity, and target achievement. Review pipelines, forecasting, pricing, and proposals. Support continued revenue growth and commercial decision-making. Service Delivery Leadership Ensure SLAs, response times, and service quality remain first-class. Improve processes, documentation, and technical standards. Act as a senior escalation point for key clients and internal teams. Financial & Strategic Direction Support budgeting, cost control, margin improvement, and forecasting. Execute strategic plans set by Directors, ensuring real-world delivery. Lead cross-company initiatives and operational improvements. People & Culture Lead and develop department heads and senior staff. Build a unified, accountable, high-performance culture. Manage performance, support growth, and drive team cohesion. Skills & Experience: Required: 5 10+ years senior operational or leadership experience within an MSP, SaaS, telecoms, or IT services environment. Strong commercial insight and experience managing multi-department performance. Proven ability to enhance operations, processes, and team alignment. Exceptional communication, leadership, and problem-solving skills. Calm, confident presence during escalations and critical events. Preferred: Natural ownership mindset with strong financial understanding. Process-driven, structured, and strategically minded. Empathetic, fair, but firm when needed a respected leader across teams. Why IT Answers? We re a global MSP with two decades of trusted delivery but still agile, ambitious, and growing fast. Joining us means stepping into a role where your leadership will directly influence performance, culture, and long-term direction across multiple businesses. If you re a driven, commercially sharp leader ready to make a real impact, we d love to hear from you. Apply now and help shape the next stage of the IT Answers Group journey.
No agencies please Summary At Zetica, Geophysicists play a key role in ensuring technical excellence throughout all phases of near-surface geophysical projects. This includes fieldwork, in-depth data interpretation, and the preparation of clear, accurate reports. Your experience will grow quickly across this breadth of applications, utilising established and developing techniques and technologies for our wide-ranging client base. You will have access to an enviable inventory of equipment. You will work closely with a team of geophysicists, reporting to the Geophysical Services Manager and the Operations Director. Collaboration with senior geophysicists and administrative staff will be an integral part of your role. Responsibilities You will play a vital role in all stages of geophysical project progression, from initial planning to data collection, reporting, and quality assurance. You will have a relevant geoscience degree, a thorough understanding of physics, and experience with Autocad and Geosoft Oasis Montaj. You will be involved in projects across all of Zetica's departments, including surveys for transport infrastructure and for engineering, geotechnical, geological and environmental purposes as well as unexploded ordnance (UXO) and utility service detection surveys. Your responsibilities will include: Project preparation: Work with the team to prepare projects based on client needs, selecting the most effective techniques for each job while considering quality, timelines, and budget constraints. Data collection: Conduct data collection using a variety of geophysical techniques such as electromagnetics, magnetics, GPR, seismic, and more. Experience with utility mapping is a plus. Data processing and analysis: Use geophysical software (e.g., AutoCAD, Oasis Montaj, RES2DINV) to process and interpret data with a focus on quality and accuracy. Reporting: Produce clear, concise, and project-specific technical reports for clients and stakeholders. Compliance: Adhere to Zetica's health, safety, environmental, and quality policies, leading by example in their application. Technical growth: Continuously enhance your technical skills and contribute to team knowledge. Zetica supports innovative thinking and values ongoing development. Customer interaction: Work closely with colleagues, clients, and stakeholders, ensuring effective communication at all stages of the project. Requirements Being a geophysicist at Zetica will take you into all kinds of working environments. This role requires physical fitness, including the ability to lift equipment and walk long distances on site. We provide full training in health and safety procedures to ensure everyone can contribute effectively in the field. You will need: A degree in Geophysics, Earth Sciences, or a related field. A solid understanding of physics and geophysical principles. A valid manual driving licence and the ability to travel as required for fieldwork Strong communication skills and the ability to collaborate effectively with team members and clients. A proactive and problem-solving mindset, with an openness to new challenges and methods. The ability to adapt to varying work environments and mobilise quickly as needed. The position will involve travel, potentially some international. At Zetica, we are committed to fostering a workplace that is welcoming, respectful, and inclusive of all backgrounds. Applicants must have the right to work in the UK. Unfortunately, we are unable to sponsor visas at this time. Job Types: Full-time, Permanent Pay: From £29,000.00 per year Benefits: Casual dress Company events Company pension Cycle to work scheme On-site parking Profit sharing Ability to commute/relocate: Witney OX29 4JB: reliably commute or plan to relocate before starting work (required) Education: Bachelor's (required) Experience: Earth & Environmental Scientists: 1 year (required) Licence/Certification: full clean manual UK driving licence (required) Work authorisation: United Kingdom (required) Work Location: In person
Jan 10, 2026
Full time
No agencies please Summary At Zetica, Geophysicists play a key role in ensuring technical excellence throughout all phases of near-surface geophysical projects. This includes fieldwork, in-depth data interpretation, and the preparation of clear, accurate reports. Your experience will grow quickly across this breadth of applications, utilising established and developing techniques and technologies for our wide-ranging client base. You will have access to an enviable inventory of equipment. You will work closely with a team of geophysicists, reporting to the Geophysical Services Manager and the Operations Director. Collaboration with senior geophysicists and administrative staff will be an integral part of your role. Responsibilities You will play a vital role in all stages of geophysical project progression, from initial planning to data collection, reporting, and quality assurance. You will have a relevant geoscience degree, a thorough understanding of physics, and experience with Autocad and Geosoft Oasis Montaj. You will be involved in projects across all of Zetica's departments, including surveys for transport infrastructure and for engineering, geotechnical, geological and environmental purposes as well as unexploded ordnance (UXO) and utility service detection surveys. Your responsibilities will include: Project preparation: Work with the team to prepare projects based on client needs, selecting the most effective techniques for each job while considering quality, timelines, and budget constraints. Data collection: Conduct data collection using a variety of geophysical techniques such as electromagnetics, magnetics, GPR, seismic, and more. Experience with utility mapping is a plus. Data processing and analysis: Use geophysical software (e.g., AutoCAD, Oasis Montaj, RES2DINV) to process and interpret data with a focus on quality and accuracy. Reporting: Produce clear, concise, and project-specific technical reports for clients and stakeholders. Compliance: Adhere to Zetica's health, safety, environmental, and quality policies, leading by example in their application. Technical growth: Continuously enhance your technical skills and contribute to team knowledge. Zetica supports innovative thinking and values ongoing development. Customer interaction: Work closely with colleagues, clients, and stakeholders, ensuring effective communication at all stages of the project. Requirements Being a geophysicist at Zetica will take you into all kinds of working environments. This role requires physical fitness, including the ability to lift equipment and walk long distances on site. We provide full training in health and safety procedures to ensure everyone can contribute effectively in the field. You will need: A degree in Geophysics, Earth Sciences, or a related field. A solid understanding of physics and geophysical principles. A valid manual driving licence and the ability to travel as required for fieldwork Strong communication skills and the ability to collaborate effectively with team members and clients. A proactive and problem-solving mindset, with an openness to new challenges and methods. The ability to adapt to varying work environments and mobilise quickly as needed. The position will involve travel, potentially some international. At Zetica, we are committed to fostering a workplace that is welcoming, respectful, and inclusive of all backgrounds. Applicants must have the right to work in the UK. Unfortunately, we are unable to sponsor visas at this time. Job Types: Full-time, Permanent Pay: From £29,000.00 per year Benefits: Casual dress Company events Company pension Cycle to work scheme On-site parking Profit sharing Ability to commute/relocate: Witney OX29 4JB: reliably commute or plan to relocate before starting work (required) Education: Bachelor's (required) Experience: Earth & Environmental Scientists: 1 year (required) Licence/Certification: full clean manual UK driving licence (required) Work authorisation: United Kingdom (required) Work Location: In person
OVERVIEW OF ROLE The Director for Central Planning is a key role in UKI Operations and is accountable leading a team to manage centralised control of costs and resources for Property, Assets, SPOC roles as well as producing direction and insight on the aggregated UKI capacity and demand forecast. The role holder reports into the SVP for Business Planning & Commercial Optimisation (BP&CO) The role is responsible for delivery of consolidated UKI analysis on FTE, Assets, Seats and SPOC roles and ensuring decisions are made to optimise cost and service. The role holder will support the annual budgeting process and work closely with commercial and finance teams to support alignment including technological advancements to improve accurate and reduce effort between WFM and Finance activities. The roleholder will support new client business requests from solutions teams and support on WFM/Telephony integration, migration and set-up as required acting as a SME for the region. The roleholder will support standards, best practice and technical projects on WFM across UKINESSA regions and run offshore support teams in SSA where appropriate as a service to UKI WFM. ROLE DYNAMICS Reports To: SVP BP&CP Base Location: UK or Ireland (with travel required to any TP location as necessary) Grade: TBC KEY RESPONSIBILITIES Produce a min 6 month UKI Capacity & Demand forecast and analysis. Lead regular UKI reviews on people, assets and property costs ensuring the right analysis and insights to balance cost, group targets and delivery of service commitments. Provide strong business partnering including analysis and guidance. Support Client and Solutions teams with New Biz demand sizing and solutions ensuring robust and commercially sound processes and inputs go into pricing. Develop a new fit for purpose tool for planning "TPS 2" including integration to the Commercial processes for P&L forecasts. Support the achievement of a Great Place to Work in UKI Operations. Create a high-performance working environment with engaged and high performing colleagues in both UK and Ireland. Support other UKINESSA regions on technical WFM matters including migrations, set-up, troubleshooting and configuration. Deliver an effective, low-cost delivery model for Planning Administration activity. Drive process efficiencies and improvements through automation, AI and a streamlined organisational design that takes best practices from WFM across TP Group. Support CEO and Client Teams on cost optimisation strategies as required. KPI's & OBJECTIVES (subject to change at direction of TP Leadership) FINANCE MANDATORY OBJECTIVES/KPI's UK & Ireland Sales & Margin Delivery vs Budget. Department SG&A Budget targets BUSINESS KPI's Team Gearing Ratio Improvement (£ spent per 1,000 FTEs) WFM Best certification & compliance rates. Group SPOC compliance. Stakeholder Sentiment Scores. Central Planning Accuracy & Savings, i.e. redeployment & transfer rates. Ensure favourable culture in own ROLE REQUIREMENTS Min 6 years experience running WFM teams at a senior manager level. Experience managing WFM across diverse large businesses. Experience overseeing WFM Implementations & Migrations Qualifications: University educated with BSc or equivalent qualification
Jan 10, 2026
Full time
OVERVIEW OF ROLE The Director for Central Planning is a key role in UKI Operations and is accountable leading a team to manage centralised control of costs and resources for Property, Assets, SPOC roles as well as producing direction and insight on the aggregated UKI capacity and demand forecast. The role holder reports into the SVP for Business Planning & Commercial Optimisation (BP&CO) The role is responsible for delivery of consolidated UKI analysis on FTE, Assets, Seats and SPOC roles and ensuring decisions are made to optimise cost and service. The role holder will support the annual budgeting process and work closely with commercial and finance teams to support alignment including technological advancements to improve accurate and reduce effort between WFM and Finance activities. The roleholder will support new client business requests from solutions teams and support on WFM/Telephony integration, migration and set-up as required acting as a SME for the region. The roleholder will support standards, best practice and technical projects on WFM across UKINESSA regions and run offshore support teams in SSA where appropriate as a service to UKI WFM. ROLE DYNAMICS Reports To: SVP BP&CP Base Location: UK or Ireland (with travel required to any TP location as necessary) Grade: TBC KEY RESPONSIBILITIES Produce a min 6 month UKI Capacity & Demand forecast and analysis. Lead regular UKI reviews on people, assets and property costs ensuring the right analysis and insights to balance cost, group targets and delivery of service commitments. Provide strong business partnering including analysis and guidance. Support Client and Solutions teams with New Biz demand sizing and solutions ensuring robust and commercially sound processes and inputs go into pricing. Develop a new fit for purpose tool for planning "TPS 2" including integration to the Commercial processes for P&L forecasts. Support the achievement of a Great Place to Work in UKI Operations. Create a high-performance working environment with engaged and high performing colleagues in both UK and Ireland. Support other UKINESSA regions on technical WFM matters including migrations, set-up, troubleshooting and configuration. Deliver an effective, low-cost delivery model for Planning Administration activity. Drive process efficiencies and improvements through automation, AI and a streamlined organisational design that takes best practices from WFM across TP Group. Support CEO and Client Teams on cost optimisation strategies as required. KPI's & OBJECTIVES (subject to change at direction of TP Leadership) FINANCE MANDATORY OBJECTIVES/KPI's UK & Ireland Sales & Margin Delivery vs Budget. Department SG&A Budget targets BUSINESS KPI's Team Gearing Ratio Improvement (£ spent per 1,000 FTEs) WFM Best certification & compliance rates. Group SPOC compliance. Stakeholder Sentiment Scores. Central Planning Accuracy & Savings, i.e. redeployment & transfer rates. Ensure favourable culture in own ROLE REQUIREMENTS Min 6 years experience running WFM teams at a senior manager level. Experience managing WFM across diverse large businesses. Experience overseeing WFM Implementations & Migrations Qualifications: University educated with BSc or equivalent qualification
Your new company My client is a leading, international organisation, priding itself on high levels of service delivery. There are new opportunities available within their specialist Transfer Pricing team, due to year-on-year growth. Hiring at both Manager and Senior Manager levels, this is a great opportunity for forward-thinking, strategic and commercial tax professionals to take their career to the next level. You will gain exposure to diverse tax strategies, international tax issues, business planning, expansion to new territories and markets, building new relationships as you go. Your new role You will: Build and maintain relationships with senior stakeholders across businesses Shape and articulate solutions to complex technical problems by working with stakeholders and tax authorities. High level management of the successful delivery of technically complex and demanding consulting projects, ensuring technical excellence and practical / business-driven approach taken Identify opportunities to involve other technical disciplines to expand the scope and value of services delivered Able to identify and manage areas of risk consulting appropriately Build commercial networks and relationships internally and externally and manage resulting opportunities Help people to develop through effectively supervising, coaching and mentoring staff Contribute to people initiatives, including retaining and training our people Involvement in the management of the team both in terms of strategy and operations and also through managing junior staff development and assignments What you'll need to succeed You will be a qualified tax professional, ACA, CTA, ACCA, CA or equivalent and have excellent technical knowledge on transfer pricing. You will have project management and people management skills. What you'll get in return You will receive a salary dependent on experience up to 76,000, plus bonus. A car allowance is also available, as well as private medical insurance and further benefits. More details on application. Flexible working options with 3 days in the office. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV , or call us now on (phone number removed) If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jan 10, 2026
Full time
Your new company My client is a leading, international organisation, priding itself on high levels of service delivery. There are new opportunities available within their specialist Transfer Pricing team, due to year-on-year growth. Hiring at both Manager and Senior Manager levels, this is a great opportunity for forward-thinking, strategic and commercial tax professionals to take their career to the next level. You will gain exposure to diverse tax strategies, international tax issues, business planning, expansion to new territories and markets, building new relationships as you go. Your new role You will: Build and maintain relationships with senior stakeholders across businesses Shape and articulate solutions to complex technical problems by working with stakeholders and tax authorities. High level management of the successful delivery of technically complex and demanding consulting projects, ensuring technical excellence and practical / business-driven approach taken Identify opportunities to involve other technical disciplines to expand the scope and value of services delivered Able to identify and manage areas of risk consulting appropriately Build commercial networks and relationships internally and externally and manage resulting opportunities Help people to develop through effectively supervising, coaching and mentoring staff Contribute to people initiatives, including retaining and training our people Involvement in the management of the team both in terms of strategy and operations and also through managing junior staff development and assignments What you'll need to succeed You will be a qualified tax professional, ACA, CTA, ACCA, CA or equivalent and have excellent technical knowledge on transfer pricing. You will have project management and people management skills. What you'll get in return You will receive a salary dependent on experience up to 76,000, plus bonus. A car allowance is also available, as well as private medical insurance and further benefits. More details on application. Flexible working options with 3 days in the office. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV , or call us now on (phone number removed) If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Job Title: Civils ForemanLocation: Various Sites - North Scotland Employment Type: Full-Time, Permanent Salary: 50-60K+ Company Vehicle + 8% bonus + 10% pension + Benefits Reporting To: Site Manager / Contracts Manager Company Overview: Our client is a well-established and respected civil engineering contractor with a strong presence across Scotland. With a reputation for delivering high-quality civils projects, are seeking an experienced Civils Foreman to join our team and oversee operations across multiple sites in Scotland. These sites offer a variety of different projects from windfarms and substation projects to large ducting projects. Role Overview: As Civils Foreman, you will be responsible for the day-to-day supervision of site operations, ensuring that work is carried out safely, efficiently, and to the highest standards. You will coordinate site teams, liaise with subcontractors and suppliers, and ensure compliance with project specifications and health and safety regulations. Key Responsibilities: Supervise and coordinate site activities, labour, and subcontractors. Ensure works are carried out in accordance with drawings, specifications, and programme. Maintain high standards of health, safety, and environmental compliance. Conduct daily briefings and toolbox talks. Monitor progress and report to the Site or Contracts Manager. Ensure quality control and snag-free delivery of works. Manage materials, plant, and equipment on site. Maintain accurate site records and documentation. Foster a positive and productive working environment. Requirements: Proven experience as a Civils Foreman or similar supervisory role in civil engineering. Strong background in groundworks, drainage, concrete, and infrastructure projects. Valid CSCS card (Gold or higher preferred). SMSTS or SSSTS certification. First Aid at Work (preferred). Full UK driving licence (essential due to site locations). Ability to read and interpret technical drawings. Strong leadership, communication, and organisational skills. Willingness to travel and work across various sites in the Highlands. What They Offer: 50-57K plus 5-10% bonus and package. Company vehicle Pension scheme. Up to 10% 30 day holidays Opportunities for training and career progression. Supportive and collaborative working environment. Long-term pipeline of diverse and challenging projects. If you are an experienced Civils Foreman and this is a position that is of interest, please do not hesitate to contact me on the details below to have a confidential conversation about your current situation and these positions. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jan 10, 2026
Full time
Job Title: Civils ForemanLocation: Various Sites - North Scotland Employment Type: Full-Time, Permanent Salary: 50-60K+ Company Vehicle + 8% bonus + 10% pension + Benefits Reporting To: Site Manager / Contracts Manager Company Overview: Our client is a well-established and respected civil engineering contractor with a strong presence across Scotland. With a reputation for delivering high-quality civils projects, are seeking an experienced Civils Foreman to join our team and oversee operations across multiple sites in Scotland. These sites offer a variety of different projects from windfarms and substation projects to large ducting projects. Role Overview: As Civils Foreman, you will be responsible for the day-to-day supervision of site operations, ensuring that work is carried out safely, efficiently, and to the highest standards. You will coordinate site teams, liaise with subcontractors and suppliers, and ensure compliance with project specifications and health and safety regulations. Key Responsibilities: Supervise and coordinate site activities, labour, and subcontractors. Ensure works are carried out in accordance with drawings, specifications, and programme. Maintain high standards of health, safety, and environmental compliance. Conduct daily briefings and toolbox talks. Monitor progress and report to the Site or Contracts Manager. Ensure quality control and snag-free delivery of works. Manage materials, plant, and equipment on site. Maintain accurate site records and documentation. Foster a positive and productive working environment. Requirements: Proven experience as a Civils Foreman or similar supervisory role in civil engineering. Strong background in groundworks, drainage, concrete, and infrastructure projects. Valid CSCS card (Gold or higher preferred). SMSTS or SSSTS certification. First Aid at Work (preferred). Full UK driving licence (essential due to site locations). Ability to read and interpret technical drawings. Strong leadership, communication, and organisational skills. Willingness to travel and work across various sites in the Highlands. What They Offer: 50-57K plus 5-10% bonus and package. Company vehicle Pension scheme. Up to 10% 30 day holidays Opportunities for training and career progression. Supportive and collaborative working environment. Long-term pipeline of diverse and challenging projects. If you are an experienced Civils Foreman and this is a position that is of interest, please do not hesitate to contact me on the details below to have a confidential conversation about your current situation and these positions. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Residential Estimator / Quantity Surveyor - Maintenance & Refurbishment The Opportunity Our client is a highly successful and expanding specialist in the property sector, renowned for delivering high-quality refurbishment and essential maintenance services across extensive residential and social housing portfolios. We are seeking a commercially astute Estimator/Quantity Surveyor to become a key player in their operations team. This role is pivotal to securing profitable new maintenance contracts and accurately pricing refurbishment works within the domestic sector. If you thrive on detail, commercial strategy, and working with complex housing clients, this is your next career move. Your Role: Driving Commercial Success Reporting to the Contracts Manager, your core focus will be to ensure the commercial viability and accurate pricing of all tendered works. Tender Submission: Prepare and submit accurate, detailed, and competitive tenders for new residential maintenance and minor refurbishment contracts, particularly focusing on social housing specifications. Cost Management: Conduct thorough quantity take-offs, prepare bills of quantities, and manage the full pricing process from initial enquiry through to final submission. Supplier & Subcontractor Engagement: Secure competitive quotes from suppliers and subcontractors, negotiating rates to achieve optimal project margins. Financial Analysis: Provide detailed cost analysis, value engineering recommendations, and financial reports to senior management. Contract Support (QS element): Assist the operational team with variation valuation, interim payment applications, and final account negotiation on live projects. What You'll Bring Experience: Proven background in estimating and quantity surveying specifically within the residential, social housing, or property maintenance sectors. Technical Knowledge: Strong understanding of domestic construction methods, maintenance specifications, and standard forms of contract relevant to the housing sector. Commercial Acumen: Exceptional ability to read technical drawings, specifications, and tender documents, identifying risks and opportunities quickly. Software Proficiency: Competency with estimating software and Microsoft Excel for detailed cost modelling. Licensing: Full, clean UK driving licence is beneficial as site visits will be required. Rewards & Benefits Highly Competitive Salary & Performance Bonus Structure. Generous Annual Leave Allowance. Opportunity to lead the commercial strategy for a rapidly growing division. Support for professional development (e.g., RICS pathway support if applicable). Do you have the commercial insight to secure the next major housing contract? Apply today!
Jan 10, 2026
Full time
Residential Estimator / Quantity Surveyor - Maintenance & Refurbishment The Opportunity Our client is a highly successful and expanding specialist in the property sector, renowned for delivering high-quality refurbishment and essential maintenance services across extensive residential and social housing portfolios. We are seeking a commercially astute Estimator/Quantity Surveyor to become a key player in their operations team. This role is pivotal to securing profitable new maintenance contracts and accurately pricing refurbishment works within the domestic sector. If you thrive on detail, commercial strategy, and working with complex housing clients, this is your next career move. Your Role: Driving Commercial Success Reporting to the Contracts Manager, your core focus will be to ensure the commercial viability and accurate pricing of all tendered works. Tender Submission: Prepare and submit accurate, detailed, and competitive tenders for new residential maintenance and minor refurbishment contracts, particularly focusing on social housing specifications. Cost Management: Conduct thorough quantity take-offs, prepare bills of quantities, and manage the full pricing process from initial enquiry through to final submission. Supplier & Subcontractor Engagement: Secure competitive quotes from suppliers and subcontractors, negotiating rates to achieve optimal project margins. Financial Analysis: Provide detailed cost analysis, value engineering recommendations, and financial reports to senior management. Contract Support (QS element): Assist the operational team with variation valuation, interim payment applications, and final account negotiation on live projects. What You'll Bring Experience: Proven background in estimating and quantity surveying specifically within the residential, social housing, or property maintenance sectors. Technical Knowledge: Strong understanding of domestic construction methods, maintenance specifications, and standard forms of contract relevant to the housing sector. Commercial Acumen: Exceptional ability to read technical drawings, specifications, and tender documents, identifying risks and opportunities quickly. Software Proficiency: Competency with estimating software and Microsoft Excel for detailed cost modelling. Licensing: Full, clean UK driving licence is beneficial as site visits will be required. Rewards & Benefits Highly Competitive Salary & Performance Bonus Structure. Generous Annual Leave Allowance. Opportunity to lead the commercial strategy for a rapidly growing division. Support for professional development (e.g., RICS pathway support if applicable). Do you have the commercial insight to secure the next major housing contract? Apply today!
Job Title: Principal Manufacturing Engineer - Infrastructure Location: Barrow-in-Furness (On-site) Salary: Competitive What you'll be doing : Convert industrial capability concepts, infrastructure needs and technology plans into defined requirement strategies and business cases Manage delivery of allocated scope, including planning and scheduling work packages in line with annual and quarterly milestones for future facility development Define and develop facility and infrastructure requirements in collaboration with the Senior Requirements Manager, supporting implementation of a new Production Line Operating Model using RIBA LCM Contribute to the development of future manufacturing processes by creating process maps, analysing data, resolving technical queries and providing measurable improvements Support the evolution of submarine build methods while maintaining an understanding of existing production practices Build and maintain effective working relationships with facility owners, senior leadership, subject matter experts and key stakeholders across internal and external organisations Translate engineering design intent into manufacturing engineering outputs to support facility capability development, ensuring documentation accuracy and compliance Your skills and experiences: HNC/D or equivalent in Construction, Engineering or Project Management Knowledge of submarine operations/trade domains (Coatings, Build, Test & Commissioning), Engineering, or Infrastructure/Facility Management is advantageous Stakeholder management and submarine sector networking experience desirable Experience managing complex projects, programmes or portfolios; AutoCAD and SolidWorks skills beneficial Background in engineering or project oversight on major facilities, including configuration and systems management Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Build & Test (SSNA Infrastructure) team: As a Principal Manufacturing Engineer, you will work with a team delivering complex , cross-discipline manufacturing projects, ensuring methods of manufacture, assembly, and repair meet safety, quality, cost, and delivery targets throughout the product lifecycle. You'll apply your expertise to ensure design intent is achieved in operations, manage resources to support project delivery, and balance stakeholder demands across Manufacturing Operations and Programme teams. This is a key leadership role focussed on driving capability, compliance, and operational excellence. We offer relocation support across all Submarine roles, subject to meeting eligibility criteria. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 13th January 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Jan 10, 2026
Full time
Job Title: Principal Manufacturing Engineer - Infrastructure Location: Barrow-in-Furness (On-site) Salary: Competitive What you'll be doing : Convert industrial capability concepts, infrastructure needs and technology plans into defined requirement strategies and business cases Manage delivery of allocated scope, including planning and scheduling work packages in line with annual and quarterly milestones for future facility development Define and develop facility and infrastructure requirements in collaboration with the Senior Requirements Manager, supporting implementation of a new Production Line Operating Model using RIBA LCM Contribute to the development of future manufacturing processes by creating process maps, analysing data, resolving technical queries and providing measurable improvements Support the evolution of submarine build methods while maintaining an understanding of existing production practices Build and maintain effective working relationships with facility owners, senior leadership, subject matter experts and key stakeholders across internal and external organisations Translate engineering design intent into manufacturing engineering outputs to support facility capability development, ensuring documentation accuracy and compliance Your skills and experiences: HNC/D or equivalent in Construction, Engineering or Project Management Knowledge of submarine operations/trade domains (Coatings, Build, Test & Commissioning), Engineering, or Infrastructure/Facility Management is advantageous Stakeholder management and submarine sector networking experience desirable Experience managing complex projects, programmes or portfolios; AutoCAD and SolidWorks skills beneficial Background in engineering or project oversight on major facilities, including configuration and systems management Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Build & Test (SSNA Infrastructure) team: As a Principal Manufacturing Engineer, you will work with a team delivering complex , cross-discipline manufacturing projects, ensuring methods of manufacture, assembly, and repair meet safety, quality, cost, and delivery targets throughout the product lifecycle. You'll apply your expertise to ensure design intent is achieved in operations, manage resources to support project delivery, and balance stakeholder demands across Manufacturing Operations and Programme teams. This is a key leadership role focussed on driving capability, compliance, and operational excellence. We offer relocation support across all Submarine roles, subject to meeting eligibility criteria. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 13th January 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
OVERVIEW OF ROLE The Director for Central Planning is a key role in UKI Operations and is accountable leading a team to manage centralised control of costs and resources for Property, Assets, SPOC roles as well as producing direction and insight on the aggregated UKI capacity and demand forecast. The role holder reports into the SVP for Business Planning & Commercial Optimisation (BP&CO) The role is responsible for delivery of consolidated UKI analysis on FTE, Assets, Seats and SPOC roles and ensuring decisions are made to optimise cost and service. The role holder will support the annual budgeting process and work closely with commercial and finance teams to support alignment including technological advancements to improve accurate and reduce effort between WFM and Finance activities. The roleholder will support new client business requests from solutions teams and support on WFM/Telephony integration, migration and set-up as required acting as a SME for the region. The roleholder will support standards, best practice and technical projects on WFM across UKINESSA regions and run offshore support teams in SSA where appropriate as a service to UKI WFM. ROLE DYNAMICS Reports To: SVP BP&CP Base Location: UK or Ireland (with travel required to any TP location as necessary) Grade: TBC KEY RESPONSIBILITIES Produce a min 6 month UKI Capacity & Demand forecast and analysis. Lead regular UKI reviews on people, assets and property costs ensuring the right analysis and insights to balance cost, group targets and delivery of service commitments. Provide strong business partnering including analysis and guidance. Support Client and Solutions teams with New Biz demand sizing and solutions ensuring robust and commercially sound processes and inputs go into pricing. Develop a new fit for purpose tool for planning "TPS 2" including integration to the Commercial processes for P&L forecasts. Support the achievement of a Great Place to Work in UKI Operations. Create a high-performance working environment with engaged and high performing colleagues in both UK and Ireland. Support other UKINESSA regions on technical WFM matters including migrations, set-up, troubleshooting and configuration. Deliver an effective, low-cost delivery model for Planning Administration activity. Drive process efficiencies and improvements through automation, AI and a streamlined organisational design that takes best practices from WFM across TP Group. Support CEO and Client Teams on cost optimisation strategies as required. KPI's & OBJECTIVES (subject to change at direction of TP Leadership) FINANCE MANDATORY OBJECTIVES/KPI's UK & Ireland Sales & Margin Delivery vs Budget. Department SG&A Budget targets BUSINESS KPI's Team Gearing Ratio Improvement (£ spent per 1,000 FTEs) WFM Best certification & compliance rates. Group SPOC compliance. Stakeholder Sentiment Scores. Central Planning Accuracy & Savings, i.e. redeployment & transfer rates. Ensure favourable culture in own ROLE REQUIREMENTS Min 6 years experience running WFM teams at a senior manager level. Experience managing WFM across diverse large businesses. Experience overseeing WFM Implementations & Migrations Qualifications: University educated with BSc or equivalent qualification
Jan 10, 2026
Full time
OVERVIEW OF ROLE The Director for Central Planning is a key role in UKI Operations and is accountable leading a team to manage centralised control of costs and resources for Property, Assets, SPOC roles as well as producing direction and insight on the aggregated UKI capacity and demand forecast. The role holder reports into the SVP for Business Planning & Commercial Optimisation (BP&CO) The role is responsible for delivery of consolidated UKI analysis on FTE, Assets, Seats and SPOC roles and ensuring decisions are made to optimise cost and service. The role holder will support the annual budgeting process and work closely with commercial and finance teams to support alignment including technological advancements to improve accurate and reduce effort between WFM and Finance activities. The roleholder will support new client business requests from solutions teams and support on WFM/Telephony integration, migration and set-up as required acting as a SME for the region. The roleholder will support standards, best practice and technical projects on WFM across UKINESSA regions and run offshore support teams in SSA where appropriate as a service to UKI WFM. ROLE DYNAMICS Reports To: SVP BP&CP Base Location: UK or Ireland (with travel required to any TP location as necessary) Grade: TBC KEY RESPONSIBILITIES Produce a min 6 month UKI Capacity & Demand forecast and analysis. Lead regular UKI reviews on people, assets and property costs ensuring the right analysis and insights to balance cost, group targets and delivery of service commitments. Provide strong business partnering including analysis and guidance. Support Client and Solutions teams with New Biz demand sizing and solutions ensuring robust and commercially sound processes and inputs go into pricing. Develop a new fit for purpose tool for planning "TPS 2" including integration to the Commercial processes for P&L forecasts. Support the achievement of a Great Place to Work in UKI Operations. Create a high-performance working environment with engaged and high performing colleagues in both UK and Ireland. Support other UKINESSA regions on technical WFM matters including migrations, set-up, troubleshooting and configuration. Deliver an effective, low-cost delivery model for Planning Administration activity. Drive process efficiencies and improvements through automation, AI and a streamlined organisational design that takes best practices from WFM across TP Group. Support CEO and Client Teams on cost optimisation strategies as required. KPI's & OBJECTIVES (subject to change at direction of TP Leadership) FINANCE MANDATORY OBJECTIVES/KPI's UK & Ireland Sales & Margin Delivery vs Budget. Department SG&A Budget targets BUSINESS KPI's Team Gearing Ratio Improvement (£ spent per 1,000 FTEs) WFM Best certification & compliance rates. Group SPOC compliance. Stakeholder Sentiment Scores. Central Planning Accuracy & Savings, i.e. redeployment & transfer rates. Ensure favourable culture in own ROLE REQUIREMENTS Min 6 years experience running WFM teams at a senior manager level. Experience managing WFM across diverse large businesses. Experience overseeing WFM Implementations & Migrations Qualifications: University educated with BSc or equivalent qualification
Transfer Pricing Senior Manager Reading ACA CTA ACCA CA Hybrid Your new company My client is a leading, international organisation, priding itself on high levels of service delivery. There are new opportunities available within their specialist Transfer Pricing team, due to year-on-year growth. Hiring at both Manager and Senior Manager levels, this is a great opportunity for forward-thinking, strategic and commercial tax professionals to take their career to the next level. You will gain exposure to diverse tax strategies, international tax issues, business planning, expansion to new territories and markets, building new relationships as you go. Your new role Build and maintain relationships with senior stakeholders across businessesShape and articulate solutions to complex technical problems by working with stakeholders and tax authorities.High level management of the successful delivery of technically complex and demanding consulting projects, ensuring technical excellence and practical / business-driven approach takenIdentify opportunities to involve other technical disciplines to expand the scope and value of services deliveredAble to identify and manage areas of risk consulting appropriatelyBuild commercial networks and relationships internally and externally and manage resulting opportunitiesHelp people to develop through effectively supervising, coaching and mentoring staffContribute to people initiatives, including retaining and training our peopleInvolvement in the management of the team both in terms of strategy and operations and also through managing junior staff development and assignments What you'll need to succeed You will be a qualified tax professional, ACA, CTA, ACCA, CA or equivalent and have excellent technical knowledge on transfer pricing. You will have project management and people management skills. What you'll get in return You will receive a salary dependent on experience up to £120,000, plus bonus. A car allowance is also available, as well as private medical insurance and further benefits. More details on application. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to or call me now on If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Jan 10, 2026
Full time
Transfer Pricing Senior Manager Reading ACA CTA ACCA CA Hybrid Your new company My client is a leading, international organisation, priding itself on high levels of service delivery. There are new opportunities available within their specialist Transfer Pricing team, due to year-on-year growth. Hiring at both Manager and Senior Manager levels, this is a great opportunity for forward-thinking, strategic and commercial tax professionals to take their career to the next level. You will gain exposure to diverse tax strategies, international tax issues, business planning, expansion to new territories and markets, building new relationships as you go. Your new role Build and maintain relationships with senior stakeholders across businessesShape and articulate solutions to complex technical problems by working with stakeholders and tax authorities.High level management of the successful delivery of technically complex and demanding consulting projects, ensuring technical excellence and practical / business-driven approach takenIdentify opportunities to involve other technical disciplines to expand the scope and value of services deliveredAble to identify and manage areas of risk consulting appropriatelyBuild commercial networks and relationships internally and externally and manage resulting opportunitiesHelp people to develop through effectively supervising, coaching and mentoring staffContribute to people initiatives, including retaining and training our peopleInvolvement in the management of the team both in terms of strategy and operations and also through managing junior staff development and assignments What you'll need to succeed You will be a qualified tax professional, ACA, CTA, ACCA, CA or equivalent and have excellent technical knowledge on transfer pricing. You will have project management and people management skills. What you'll get in return You will receive a salary dependent on experience up to £120,000, plus bonus. A car allowance is also available, as well as private medical insurance and further benefits. More details on application. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to or call me now on If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
The Group IT Manager will oversee and manage the IT operations and infrastructure within the industrial and manufacturing sector. This role is based in Ebbw Vale and requires a strategic approach to ensure seamless technology integration and functionality. Client Details This opportunity is with a well-established organisation within the industrial and manufacturing industry. Operating as a medium-sized enterprise, the company is committed to innovation and delivering high-quality products and services. Description Manage and oversee the IT infrastructure & Business Systems, ensuring optimal performance and security. Develop and implement technology strategies to support business objectives. Lead IT projects, including system upgrades and new technology implementations. Ensure compliance with industry standards and regulations. Provide technical support and guidance to internal teams. Collaborate with key stakeholders to understand and meet IT requirements. Manage budgets and allocate resources effectively for IT operations. Maintain and improve cybersecurity measures across the organisation. Profile A successful Group IT Manager should have: A strong background in IT management within the industrial or manufacturing sector. Proficiency in managing IT infrastructure and systems. Experience in leading IT projects and implementing new technologies. Knowledge of cybersecurity practices and compliance requirements. Excellent problem-solving and decision-making skills. The ability to collaborate effectively with diverse teams and stakeholders. Job Offer Competitive salary ranging from 60,000 to 65,000 per annum. Permanent position with stability and growth opportunities. 5 days a week on site Comprehensive benefits package - Healthcare, pension, car allowance. Chance to work in a reputable company within the industrial and manufacturing sector. Opportunities for professional development and career progression. This is an excellent opportunity for a Group IT Manager looking to make an impact in Ebbw Vale. If you have the skills and experience required, we encourage you to apply today!
Jan 10, 2026
Full time
The Group IT Manager will oversee and manage the IT operations and infrastructure within the industrial and manufacturing sector. This role is based in Ebbw Vale and requires a strategic approach to ensure seamless technology integration and functionality. Client Details This opportunity is with a well-established organisation within the industrial and manufacturing industry. Operating as a medium-sized enterprise, the company is committed to innovation and delivering high-quality products and services. Description Manage and oversee the IT infrastructure & Business Systems, ensuring optimal performance and security. Develop and implement technology strategies to support business objectives. Lead IT projects, including system upgrades and new technology implementations. Ensure compliance with industry standards and regulations. Provide technical support and guidance to internal teams. Collaborate with key stakeholders to understand and meet IT requirements. Manage budgets and allocate resources effectively for IT operations. Maintain and improve cybersecurity measures across the organisation. Profile A successful Group IT Manager should have: A strong background in IT management within the industrial or manufacturing sector. Proficiency in managing IT infrastructure and systems. Experience in leading IT projects and implementing new technologies. Knowledge of cybersecurity practices and compliance requirements. Excellent problem-solving and decision-making skills. The ability to collaborate effectively with diverse teams and stakeholders. Job Offer Competitive salary ranging from 60,000 to 65,000 per annum. Permanent position with stability and growth opportunities. 5 days a week on site Comprehensive benefits package - Healthcare, pension, car allowance. Chance to work in a reputable company within the industrial and manufacturing sector. Opportunities for professional development and career progression. This is an excellent opportunity for a Group IT Manager looking to make an impact in Ebbw Vale. If you have the skills and experience required, we encourage you to apply today!
Role: Junior / Assistant Project Manager Location: Andover Salary: Up to 45,000 We are working with a specialist contractor operating within the architectural metalwork sector. Due to continued workload, they are seeking a motivated Junior / Assistant Project Manager to support the successful delivery of live projects in a fast-paced, technically demanding environment. The Role Working alongside experienced Project Managers, you will assist in the coordination and delivery of assigned works, ensuring projects are completed safely, on programme, and within budget. Key responsibilities include: Assisting with the planning and coordination of packages Supporting programme management, progress reporting, and cost control Liaising with main contractors, clients, consultants, and supply chain partners Coordinating internal teams including engineering, commercial, and site operations Upholding high standards of health, safety, quality, and compliance on site About You To be considered, you will ideally have: Experience as an Assistant Project Manager, Site Engineer (circa 3 years), or similar role Exposure to structural steel, metalwork or complex construction projects (advantageous) What's on Offer Salary up to 50,000 Clear progression and long-term development opportunities Supportive team environment within a specialist contractor This role suits a proactive and ambitious individual looking to develop a long-term career in project management within the construction and structural steel sector. For further information, please contact Sharon O'Donnell at The Highfield Company .
Jan 10, 2026
Full time
Role: Junior / Assistant Project Manager Location: Andover Salary: Up to 45,000 We are working with a specialist contractor operating within the architectural metalwork sector. Due to continued workload, they are seeking a motivated Junior / Assistant Project Manager to support the successful delivery of live projects in a fast-paced, technically demanding environment. The Role Working alongside experienced Project Managers, you will assist in the coordination and delivery of assigned works, ensuring projects are completed safely, on programme, and within budget. Key responsibilities include: Assisting with the planning and coordination of packages Supporting programme management, progress reporting, and cost control Liaising with main contractors, clients, consultants, and supply chain partners Coordinating internal teams including engineering, commercial, and site operations Upholding high standards of health, safety, quality, and compliance on site About You To be considered, you will ideally have: Experience as an Assistant Project Manager, Site Engineer (circa 3 years), or similar role Exposure to structural steel, metalwork or complex construction projects (advantageous) What's on Offer Salary up to 50,000 Clear progression and long-term development opportunities Supportive team environment within a specialist contractor This role suits a proactive and ambitious individual looking to develop a long-term career in project management within the construction and structural steel sector. For further information, please contact Sharon O'Donnell at The Highfield Company .
Full-time (Permanent) £58,209 - £66,877 Plus location allowance £1750 Published on 23 December 2025 Deadline 18 January 2026 Location Hanslope, South East England, MK19 7BH About the job Job summary At FCDO Services we protect the UK's interests at home and overseas. We design and construct secure government buildings and courier diplomatic packages worldwide, safeguard government tech and a whole lot more. Our work is as varied and vital as it gets, but we never lose sight of our people. Their skills, aspirations and growth mean as much as the global mission we're on. In our world, it all matters. Our Digital and Data technology team are at the forefront of digital innovation. They provide best in-class solutions for our clients, helping to shape and support a data driven future for UK government. Whether it's creating bespoke, secure software, offering programme and application support or moving an entire embassy's servers to a Cloud platform. No matter the task, they are on hand to support. Now, you've got the opportunity to join them. Providing innovation to government partners Working at the cutting-edge of technology It all matters Manage and deliver a wide range of vital government security projects When you join us in this significant senior role you'll take personal ownership of the delivery of a range of exciting digital, data and technology projects that underpin secure government operations. Working with colleagues in the FCDO, National Security and Defence, you'll be responsible for writing business cases, translating requirements and realising benefits while keeping a close eye on costs, quality and time constraints. We'll also expect you to identify opportunities to develop new and repeat business while embedding rigorous project risk and change management processes. Ready to build and maintain strong relationships with other senior leaders, technical teams, government partners and other important stakeholders, you'll be committed to ensuring compliance with our Programme Operating Framework, and make a major contribution to business cases, assurance reviews and reporting. Additional tasks will include championing user needs, accessibility and service design principles throughout the lifecycle of each project, leading the preparation for GDS assessments on internal governance boards, and collaborating with researchers, designers and technical architects to ensure services are secure, scalable and effective. Use all your project management skills as you help to defend the nation's interests To be a success in this vital role you'll be a natural leader, motivating communicator and inspirational team player, with plenty of experience of working at pace in a matrix organisation of similar complexity to ours. Capable of managing and appraising the performance of project management team members, and creating a positive working environment that encourages the reduction of delivery costs, you should possess the skills to manage large budgets and risks. It's also important that you have a strong understanding of Government functional standards relating to project delivery, Secure by Design principles and Agile delivery methodologies. When it comes to qualifications we'll look for APM PMQ, PRINCE2, Agile Project Management or equivalent certification, and familiarity with project tools such as MS Project. Experience of working in FCDO Services or a similar secure government organisation would be desirable, as would hands on knowledge of resource management, development and allocation processes. In addition, it would be an advantage if you have an understanding of our organisation's financial and commercial processes, and experience of delivering digital or technical projects in secure or government environments. Discover the support you need to grow your career further But we're always looking to improve - just like you. That's why when you join us, expect to receive a competitive salary, generous holiday entitlement and a Civil Service Pension. Along with this, you'll also have access to training and other development opportunities to help grow your career with us. Our offices have an on site gym, nursery, café, and restaurant, and we offer interest free loans on season tickets and bikes to help you get there. It's a great set of benefits made to support all you do, and all you need. Want to see your future team's work in action? Step into our Virtual Embassy and select a guide to take you round to see how we deliver for government customers and how you could help. Explore the embassy now at virtual-embassy.fcdoservicescareers.co.uk Every single colleague must be security cleared before joining us. If you're successful in your application, we'll ask you to undergo our vetting process to achieve Security Check (SC) clearance. You can find out more about vetting at fcdoservicescareers.co.uk/how-to-apply/ To find out more about our benefits and our organisation, please visit fcdoservicescareers.co.uk It takes a diverseteam to protect a diverse world The vital work we do takes an incredible community of colleagues, with different skills, backgrounds, cultures and identities. We support every individual, so that you always know you're welcome and valued. It's what us a Disability Confident employer. And why we're recognised as a 'Carer Confident' workplace. And it's how you know you're joining an inspiring, inclusive organisation. Candidates who are judged to be close to meeting the criteria may be considered for other positions in FCDO Services which may be at a lower grade, but have a potential skills match Person specification We are looking for people with: APM PMQ, PRINCE2, Agile Project Management, or equivalent certification. . Strong understanding of Government Functional Standards in project delivery; Secure by Design principles and agile delivery methodologies. Proven ability to manage large budgets, risks, and multi-disciplinary teams. Excellent communication and stakeholder management skills, including experience working with senior leadership. Familiarity with project tools such as MS Project or equivalent Qualifications APM PMQ, PRINCE2, Agile Project Management, or equivalent certification. Behaviours We'll assess you against these behaviours during the selection process: Managing a Quality Service Making Effective Decisions Technical skills We'll assess you against these technical skills during the selection process: APM PMQ, PRINCE2, Agile Project Management, or equivalent certification. Proven ability to manage large budgets, risks, and multi-disciplinary teams. Excellent communication and stakeholder management skills, including experience working with senior leadership Familiarity with project tools such as MS Project or equivalent We only ask for evidence of these technical skills on your application form: APM PMQ, PRCE, Agile Project Management, or equivalent certification. Proven ability to manage large budgets, risks, and multi-disciplinary teams. Excellent communication and stakeholder management skills, including experience working with senior leadership Familiarity with project tools such as MS Project or equivalent
Jan 10, 2026
Full time
Full-time (Permanent) £58,209 - £66,877 Plus location allowance £1750 Published on 23 December 2025 Deadline 18 January 2026 Location Hanslope, South East England, MK19 7BH About the job Job summary At FCDO Services we protect the UK's interests at home and overseas. We design and construct secure government buildings and courier diplomatic packages worldwide, safeguard government tech and a whole lot more. Our work is as varied and vital as it gets, but we never lose sight of our people. Their skills, aspirations and growth mean as much as the global mission we're on. In our world, it all matters. Our Digital and Data technology team are at the forefront of digital innovation. They provide best in-class solutions for our clients, helping to shape and support a data driven future for UK government. Whether it's creating bespoke, secure software, offering programme and application support or moving an entire embassy's servers to a Cloud platform. No matter the task, they are on hand to support. Now, you've got the opportunity to join them. Providing innovation to government partners Working at the cutting-edge of technology It all matters Manage and deliver a wide range of vital government security projects When you join us in this significant senior role you'll take personal ownership of the delivery of a range of exciting digital, data and technology projects that underpin secure government operations. Working with colleagues in the FCDO, National Security and Defence, you'll be responsible for writing business cases, translating requirements and realising benefits while keeping a close eye on costs, quality and time constraints. We'll also expect you to identify opportunities to develop new and repeat business while embedding rigorous project risk and change management processes. Ready to build and maintain strong relationships with other senior leaders, technical teams, government partners and other important stakeholders, you'll be committed to ensuring compliance with our Programme Operating Framework, and make a major contribution to business cases, assurance reviews and reporting. Additional tasks will include championing user needs, accessibility and service design principles throughout the lifecycle of each project, leading the preparation for GDS assessments on internal governance boards, and collaborating with researchers, designers and technical architects to ensure services are secure, scalable and effective. Use all your project management skills as you help to defend the nation's interests To be a success in this vital role you'll be a natural leader, motivating communicator and inspirational team player, with plenty of experience of working at pace in a matrix organisation of similar complexity to ours. Capable of managing and appraising the performance of project management team members, and creating a positive working environment that encourages the reduction of delivery costs, you should possess the skills to manage large budgets and risks. It's also important that you have a strong understanding of Government functional standards relating to project delivery, Secure by Design principles and Agile delivery methodologies. When it comes to qualifications we'll look for APM PMQ, PRINCE2, Agile Project Management or equivalent certification, and familiarity with project tools such as MS Project. Experience of working in FCDO Services or a similar secure government organisation would be desirable, as would hands on knowledge of resource management, development and allocation processes. In addition, it would be an advantage if you have an understanding of our organisation's financial and commercial processes, and experience of delivering digital or technical projects in secure or government environments. Discover the support you need to grow your career further But we're always looking to improve - just like you. That's why when you join us, expect to receive a competitive salary, generous holiday entitlement and a Civil Service Pension. Along with this, you'll also have access to training and other development opportunities to help grow your career with us. Our offices have an on site gym, nursery, café, and restaurant, and we offer interest free loans on season tickets and bikes to help you get there. It's a great set of benefits made to support all you do, and all you need. Want to see your future team's work in action? Step into our Virtual Embassy and select a guide to take you round to see how we deliver for government customers and how you could help. Explore the embassy now at virtual-embassy.fcdoservicescareers.co.uk Every single colleague must be security cleared before joining us. If you're successful in your application, we'll ask you to undergo our vetting process to achieve Security Check (SC) clearance. You can find out more about vetting at fcdoservicescareers.co.uk/how-to-apply/ To find out more about our benefits and our organisation, please visit fcdoservicescareers.co.uk It takes a diverseteam to protect a diverse world The vital work we do takes an incredible community of colleagues, with different skills, backgrounds, cultures and identities. We support every individual, so that you always know you're welcome and valued. It's what us a Disability Confident employer. And why we're recognised as a 'Carer Confident' workplace. And it's how you know you're joining an inspiring, inclusive organisation. Candidates who are judged to be close to meeting the criteria may be considered for other positions in FCDO Services which may be at a lower grade, but have a potential skills match Person specification We are looking for people with: APM PMQ, PRINCE2, Agile Project Management, or equivalent certification. . Strong understanding of Government Functional Standards in project delivery; Secure by Design principles and agile delivery methodologies. Proven ability to manage large budgets, risks, and multi-disciplinary teams. Excellent communication and stakeholder management skills, including experience working with senior leadership. Familiarity with project tools such as MS Project or equivalent Qualifications APM PMQ, PRINCE2, Agile Project Management, or equivalent certification. Behaviours We'll assess you against these behaviours during the selection process: Managing a Quality Service Making Effective Decisions Technical skills We'll assess you against these technical skills during the selection process: APM PMQ, PRINCE2, Agile Project Management, or equivalent certification. Proven ability to manage large budgets, risks, and multi-disciplinary teams. Excellent communication and stakeholder management skills, including experience working with senior leadership Familiarity with project tools such as MS Project or equivalent We only ask for evidence of these technical skills on your application form: APM PMQ, PRCE, Agile Project Management, or equivalent certification. Proven ability to manage large budgets, risks, and multi-disciplinary teams. Excellent communication and stakeholder management skills, including experience working with senior leadership Familiarity with project tools such as MS Project or equivalent
Bennett and Game Recruitment LTD
Silsden, Yorkshire
Our client, a well-established and rapidly expanding accountancy practice based near Keighley, is seeking to appoint an experienced Administration Senior Manager to support its continued growth. This is a confidential search being conducted on behalf of the practice. This position would suit a confident and solutions-focused manager with exceptional people skills, proven experience leading teams, and a passion for developing and embedding effective office systems and procedures. The successful candidate will play a key role in shaping operational efficiency across the practice and will work closely with senior leadership. Administration Senior Manager - Job Overview Oversight and continual development of office systems, procedures, and administrative workflows to support the operational needs of the practice Acting as the central point of contact between account managers, payroll teams, VAT teams, and senior leadership Ensuring adherence to internal policies, professional standards, and confidentiality requirements when handling client and financial information Managing and supporting administrative and operational staff, ensuring workloads are prioritised and completed to deadlines Identifying opportunities to improve existing processes and implementing new systems where necessary Liaising with the management team to ensure consistent application of firm-wide procedures Supporting the wider business during busy periods, adapting to competing priorities with professionalism and tact Contributing to ad-hoc operational projects as required Administration Senior Manager - Job Requirements Several years' experience in office management, team leadership, or operational management within a professional services environment Experience managing an accountancy practice is desirable but not essential Strong understanding of client confidentiality and regulatory requirements relating to financial or sensitive information Previous exposure to environments such as accountancy, legal, financial services, estate agency, or insurance is advantageous Knowledge of accounting/tax workflows, payroll operations, and VAT procedures would be highly beneficial Proven ability to design, implement, and maintain effective office systems and procedures Strong interpersonal skills, with the confidence to communicate effectively across teams and with senior stakeholders Ability to manage competing deadlines, shifting priorities, and a varied workload with firmness, diplomacy, and a sense of humour High level of organisation and attention to detail Administration Senior Manager - Salary & Benefits Competitive salary from 48,000+, negotiable based on experience 25 days annual leave plus statutory bank holidays Office-based role, Monday-Friday, 9am-5pm On-site parking Opportunity to play a pivotal leadership role in a growing practice Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
Jan 10, 2026
Full time
Our client, a well-established and rapidly expanding accountancy practice based near Keighley, is seeking to appoint an experienced Administration Senior Manager to support its continued growth. This is a confidential search being conducted on behalf of the practice. This position would suit a confident and solutions-focused manager with exceptional people skills, proven experience leading teams, and a passion for developing and embedding effective office systems and procedures. The successful candidate will play a key role in shaping operational efficiency across the practice and will work closely with senior leadership. Administration Senior Manager - Job Overview Oversight and continual development of office systems, procedures, and administrative workflows to support the operational needs of the practice Acting as the central point of contact between account managers, payroll teams, VAT teams, and senior leadership Ensuring adherence to internal policies, professional standards, and confidentiality requirements when handling client and financial information Managing and supporting administrative and operational staff, ensuring workloads are prioritised and completed to deadlines Identifying opportunities to improve existing processes and implementing new systems where necessary Liaising with the management team to ensure consistent application of firm-wide procedures Supporting the wider business during busy periods, adapting to competing priorities with professionalism and tact Contributing to ad-hoc operational projects as required Administration Senior Manager - Job Requirements Several years' experience in office management, team leadership, or operational management within a professional services environment Experience managing an accountancy practice is desirable but not essential Strong understanding of client confidentiality and regulatory requirements relating to financial or sensitive information Previous exposure to environments such as accountancy, legal, financial services, estate agency, or insurance is advantageous Knowledge of accounting/tax workflows, payroll operations, and VAT procedures would be highly beneficial Proven ability to design, implement, and maintain effective office systems and procedures Strong interpersonal skills, with the confidence to communicate effectively across teams and with senior stakeholders Ability to manage competing deadlines, shifting priorities, and a varied workload with firmness, diplomacy, and a sense of humour High level of organisation and attention to detail Administration Senior Manager - Salary & Benefits Competitive salary from 48,000+, negotiable based on experience 25 days annual leave plus statutory bank holidays Office-based role, Monday-Friday, 9am-5pm On-site parking Opportunity to play a pivotal leadership role in a growing practice Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
Hays Construction and Property
Henley-on-thames, Oxfordshire
Position: Project Manager Salary: 70,000 + 76,000 + car allowance + pension + health care + project-related bonus Location: Berkshire & Oxford About the Role We are partnering with a respected regional contractor to recruit an experienced Project Manager to oversee high-value refurbishment and new build projects. Typical schemes range from 2m to 5m, and you will be responsible for managing the full project lifecycle, from early planning through to successful handover, while ensuring safety, quality, and commercial performance.This is a fantastic opportunity to join a growing team and work on technically challenging projects, collaborating closely with senior leadership and a multidisciplinary team. Key ResponsibilitiesClient & Business Development Build strong relationships with existing clients to secure repeat work. Identify and develop new opportunities through networking and engagement. Support bid preparation and contribute to client presentations. Project Delivery Lead projects from pre-construction through to completion. Coordinate design teams and manage technical requirements. Oversee site operations, ensuring compliance with programme, budget, and quality standards. Act as the primary point of contact for clients throughout the project. Commercial Management Take ownership of budgets, cost control, and contractual obligations. Monitor financial performance and ensure projects meet commercial targets. Leadership & Team Development Provide clear leadership to project teams and subcontractors. Manage risks proactively and communicate key issues to stakeholders. Mentor junior team members and contribute to team growth. What We're Looking For Proven experience delivering refurbishment and new build projects for a main contractor. Strong knowledge of sectors such as healthcare, life sciences, and commercial property. Excellent leadership and communication skills. Commercially aware with experience in NEC or JCT contracts. Ability to manage both small and large-scale projects effectively. Relevant degree or professional qualification (MCIOB preferred but not essential ) Full UK driving licence. Salary & Benefits Salary: 70,000 - 76,000 (depending on experience) Annual performance bonus Car allowance Company pension Private healthcare If you're interested in learning more, please send your CV or contact the Hays Southampton office to arrange a confidential discussion about the opportunity. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jan 10, 2026
Full time
Position: Project Manager Salary: 70,000 + 76,000 + car allowance + pension + health care + project-related bonus Location: Berkshire & Oxford About the Role We are partnering with a respected regional contractor to recruit an experienced Project Manager to oversee high-value refurbishment and new build projects. Typical schemes range from 2m to 5m, and you will be responsible for managing the full project lifecycle, from early planning through to successful handover, while ensuring safety, quality, and commercial performance.This is a fantastic opportunity to join a growing team and work on technically challenging projects, collaborating closely with senior leadership and a multidisciplinary team. Key ResponsibilitiesClient & Business Development Build strong relationships with existing clients to secure repeat work. Identify and develop new opportunities through networking and engagement. Support bid preparation and contribute to client presentations. Project Delivery Lead projects from pre-construction through to completion. Coordinate design teams and manage technical requirements. Oversee site operations, ensuring compliance with programme, budget, and quality standards. Act as the primary point of contact for clients throughout the project. Commercial Management Take ownership of budgets, cost control, and contractual obligations. Monitor financial performance and ensure projects meet commercial targets. Leadership & Team Development Provide clear leadership to project teams and subcontractors. Manage risks proactively and communicate key issues to stakeholders. Mentor junior team members and contribute to team growth. What We're Looking For Proven experience delivering refurbishment and new build projects for a main contractor. Strong knowledge of sectors such as healthcare, life sciences, and commercial property. Excellent leadership and communication skills. Commercially aware with experience in NEC or JCT contracts. Ability to manage both small and large-scale projects effectively. Relevant degree or professional qualification (MCIOB preferred but not essential ) Full UK driving licence. Salary & Benefits Salary: 70,000 - 76,000 (depending on experience) Annual performance bonus Car allowance Company pension Private healthcare If you're interested in learning more, please send your CV or contact the Hays Southampton office to arrange a confidential discussion about the opportunity. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Overview We are looking for a Head of Systems to join our team in London. The person in this role will work as part of the Global Platforms Leadership team and will manage the Systems Delivery team, serving as a key point of contact for the IT Operations team. Key responsibilities include providing line management, acting as an escalation point, collaborating with business stakeholders, and actively contributing to the global platforms leadership team. What you'll be doing Providing line management for the systems engineering team, covering performance management, goal setting, and upskilling. Acting as the escalation point for engineering and operation teams. Working with the business to understand needs and upcoming projects, ensuring IT fits into them and supports delivery. Playing an active role in the global platforms leadership team, setting standards for how we deliver services to the business. Proactively identifying design issues with current services to prevent user-impacting problems. Challenging and supporting the engineering team with design and implementation; serving as their technical mentor. Working closely with the information security team to mitigate new risks and address identified risks. Key Skills & Experience Experienced lead engineer or (hands on) architect who has led teams and contributed individually. Customer oriented, passionate about delivering excellent service and continuous improvement. Excellent communication skills, able to communicate over telephone, chat, or face to face. Professional manner with a strong work ethic. Experience managing suppliers to specify and deliver solutions. Flexible and willing to work outside core hours if necessary - the global platforms team provides a 24x7 escalation point. Adaptable to changing situations; may design integrations for line of business applications one day and handle acquisitions the next. Technical Skills VMWare ESXi & VCentre PowerShell scripting and automation, storage technologies, Backup tools (preferred Commvault) Azure AD (including conditional access, SSO, application registration, provisioning), M365 & Intune Windows Server / client Windows certificate services Active Directory and associated technologies, Exchange Server, clustering, and file servers SMTP, HPe hardware Network routing / 802.1x / firewalling Cisco Call Manager Monitoring and alerting techniques Job Details Sector: IT Type: Permanent Location: London Salary: £95,000 - £100,000 per annum Contact: Ref: db
Jan 10, 2026
Full time
Overview We are looking for a Head of Systems to join our team in London. The person in this role will work as part of the Global Platforms Leadership team and will manage the Systems Delivery team, serving as a key point of contact for the IT Operations team. Key responsibilities include providing line management, acting as an escalation point, collaborating with business stakeholders, and actively contributing to the global platforms leadership team. What you'll be doing Providing line management for the systems engineering team, covering performance management, goal setting, and upskilling. Acting as the escalation point for engineering and operation teams. Working with the business to understand needs and upcoming projects, ensuring IT fits into them and supports delivery. Playing an active role in the global platforms leadership team, setting standards for how we deliver services to the business. Proactively identifying design issues with current services to prevent user-impacting problems. Challenging and supporting the engineering team with design and implementation; serving as their technical mentor. Working closely with the information security team to mitigate new risks and address identified risks. Key Skills & Experience Experienced lead engineer or (hands on) architect who has led teams and contributed individually. Customer oriented, passionate about delivering excellent service and continuous improvement. Excellent communication skills, able to communicate over telephone, chat, or face to face. Professional manner with a strong work ethic. Experience managing suppliers to specify and deliver solutions. Flexible and willing to work outside core hours if necessary - the global platforms team provides a 24x7 escalation point. Adaptable to changing situations; may design integrations for line of business applications one day and handle acquisitions the next. Technical Skills VMWare ESXi & VCentre PowerShell scripting and automation, storage technologies, Backup tools (preferred Commvault) Azure AD (including conditional access, SSO, application registration, provisioning), M365 & Intune Windows Server / client Windows certificate services Active Directory and associated technologies, Exchange Server, clustering, and file servers SMTP, HPe hardware Network routing / 802.1x / firewalling Cisco Call Manager Monitoring and alerting techniques Job Details Sector: IT Type: Permanent Location: London Salary: £95,000 - £100,000 per annum Contact: Ref: db
Overview If you're looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a role that could take you to the top or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 57 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and ultimately helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced individual to join this team in the role of Senior Manager, Hedging Unit. This role will give you the opportunity to partner with the Treasury business to facilitate the execution of a sustainable framework for hedge accounting designations. The role offers the chance to work on globally consistent, compliant, and future-proof hedging frameworks, contributing to significant projects like PC Transformation and Hedge Accounting Transformation. Additionally, it provides the opportunity to work closely with senior management and various teams across the organisation, promoting continuous improvement and automation of processes. The role is integral to HSBC's strategy, offering a platform for career growth and development within a global finance team. In this role, you will: Facilitate Hedge Accounting Framework: Partner with the Treasury business to execute a sustainable framework for hedge accounting designations, supporting capital and IRRBB beneficial hedging strategies. Support Global/Regional Hedging Units: Deliver a globally consistent, compliant, and future-proof hedging framework, addressing risks and issues, particularly around manual processes. Implement Globally Consistent Processes: Work with Global and Regional Heads to drive the implementation of consistent processes, controls, and IT systems for hedge accounting through to P&l reporting. Collaborate Across Teams: Engage with other Product Control teams and support functions to ensure seamless and comprehensive support for Treasury and Markets Treasury. Promote Continuous Improvement: Facilitate automation of manual processes, improve productivity, and maintain HSBC internal control standards, ensuring compliance with ethical standards and SOX requirements. To be successful in this role you should meet the following requirements: Qualified Finance Professional: A qualification as a Chartered Accountant (ACA, ACCA, CA or equivalent), CWA, CPA, CFA, or an MBA. Relevant Experience: Demonstrable core Hedge Accounting experience, including operational and control related work. Technical Knowledge: Good knowledge of IAS 39/ IFRS 9, specifically related to accounting principles applicable to Hedge Accounting, fair value, and cashflow designations. Market Product Knowledge: Familiarity with various Global Market products such as Foreign Exchange, Fixed Income, Derivatives - Options, Interest Rate Swaps, and Credit Derivatives. Controls Experience: Prior experience in Product Control, Financial Control or Audit across multiple asset classes with a strong understanding of Financial Markets, risks, and the changing regulatory environment. Skills: Strong organisation, time management, and prioritisation skills, excellent communication and presentation skills, and proficiency in MS Office Suite, including VBA, Python, and general data skills. Interpersonal Skills: Ability to work effectively with senior and junior staff, challenge inputs constructively, provide positive feedback, coaching and engaging with multiple teams and geographies. Base location The base location for this role will be Edinburgh and with a hybrid working pattern. Being open to different points of view is important for our business and the communities we serve. At HSBC, we're dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role. If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk. Email: Telephone:
Jan 10, 2026
Full time
Overview If you're looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a role that could take you to the top or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 57 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and ultimately helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced individual to join this team in the role of Senior Manager, Hedging Unit. This role will give you the opportunity to partner with the Treasury business to facilitate the execution of a sustainable framework for hedge accounting designations. The role offers the chance to work on globally consistent, compliant, and future-proof hedging frameworks, contributing to significant projects like PC Transformation and Hedge Accounting Transformation. Additionally, it provides the opportunity to work closely with senior management and various teams across the organisation, promoting continuous improvement and automation of processes. The role is integral to HSBC's strategy, offering a platform for career growth and development within a global finance team. In this role, you will: Facilitate Hedge Accounting Framework: Partner with the Treasury business to execute a sustainable framework for hedge accounting designations, supporting capital and IRRBB beneficial hedging strategies. Support Global/Regional Hedging Units: Deliver a globally consistent, compliant, and future-proof hedging framework, addressing risks and issues, particularly around manual processes. Implement Globally Consistent Processes: Work with Global and Regional Heads to drive the implementation of consistent processes, controls, and IT systems for hedge accounting through to P&l reporting. Collaborate Across Teams: Engage with other Product Control teams and support functions to ensure seamless and comprehensive support for Treasury and Markets Treasury. Promote Continuous Improvement: Facilitate automation of manual processes, improve productivity, and maintain HSBC internal control standards, ensuring compliance with ethical standards and SOX requirements. To be successful in this role you should meet the following requirements: Qualified Finance Professional: A qualification as a Chartered Accountant (ACA, ACCA, CA or equivalent), CWA, CPA, CFA, or an MBA. Relevant Experience: Demonstrable core Hedge Accounting experience, including operational and control related work. Technical Knowledge: Good knowledge of IAS 39/ IFRS 9, specifically related to accounting principles applicable to Hedge Accounting, fair value, and cashflow designations. Market Product Knowledge: Familiarity with various Global Market products such as Foreign Exchange, Fixed Income, Derivatives - Options, Interest Rate Swaps, and Credit Derivatives. Controls Experience: Prior experience in Product Control, Financial Control or Audit across multiple asset classes with a strong understanding of Financial Markets, risks, and the changing regulatory environment. Skills: Strong organisation, time management, and prioritisation skills, excellent communication and presentation skills, and proficiency in MS Office Suite, including VBA, Python, and general data skills. Interpersonal Skills: Ability to work effectively with senior and junior staff, challenge inputs constructively, provide positive feedback, coaching and engaging with multiple teams and geographies. Base location The base location for this role will be Edinburgh and with a hybrid working pattern. Being open to different points of view is important for our business and the communities we serve. At HSBC, we're dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role. If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk. Email: Telephone:
OVERVIEW OF ROLE The Director for Central Planning is a key role in UKI Operations and is accountable leading a team to manage centralised control of costs and resources for Property, Assets, SPOC roles as well as producing direction and insight on the aggregated UKI capacity and demand forecast. The role holder reports into the SVP for Business Planning & Commercial Optimisation (BP&CO) The role is responsible for delivery of consolidated UKI analysis on FTE, Assets, Seats and SPOC roles and ensuring decisions are made to optimise cost and service. The role holder will support the annual budgeting process and work closely with commercial and finance teams to support alignment including technological advancements to improve accurate and reduce effort between WFM and Finance activities. The roleholder will support new client business requests from solutions teams and support on WFM/Telephony integration, migration and set-up as required acting as a SME for the region. The roleholder will support standards, best practice and technical projects on WFM across UKINESSA regions and run offshore support teams in SSA where appropriate as a service to UKI WFM. ROLE DYNAMICS Reports To: SVP BP&CP Base Location: UK or Ireland (with travel required to any TP location as necessary) Grade: TBC KEY RESPONSIBILITIES Produce a min 6 month UKI Capacity & Demand forecast and analysis. Lead regular UKI reviews on people, assets and property costs ensuring the right analysis and insights to balance cost, group targets and delivery of service commitments. Provide strong business partnering including analysis and guidance. Support Client and Solutions teams with New Biz demand sizing and solutions ensuring robust and commercially sound processes and inputs go into pricing. Develop a new fit for purpose tool for planning "TPS 2" including integration to the Commercial processes for P&L forecasts. Support the achievement of a Great Place to Work in UKI Operations. Create a high-performance working environment with engaged and high performing colleagues in both UK and Ireland. Support other UKINESSA regions on technical WFM matters including migrations, set-up, troubleshooting and configuration. Deliver an effective, low-cost delivery model for Planning Administration activity. Drive process efficiencies and improvements through automation, AI and a streamlined organisational design that takes best practices from WFM across TP Group. Support CEO and Client Teams on cost optimisation strategies as required. KPI's & OBJECTIVES (subject to change at direction of TP Leadership) FINANCE MANDATORY OBJECTIVES/KPI's UK & Ireland Sales & Margin Delivery vs Budget. Department SG&A Budget targets BUSINESS KPI's Team Gearing Ratio Improvement (£ spent per 1,000 FTEs) WFM Best certification & compliance rates. Group SPOC compliance. Stakeholder Sentiment Scores. Central Planning Accuracy & Savings, i.e. redeployment & transfer rates. Ensure favourable culture in own ROLE REQUIREMENTS Min 6 years experience running WFM teams at a senior manager level. Experience managing WFM across diverse large businesses. Experience overseeing WFM Implementations & Migrations Qualifications: University educated with BSc or equivalent qualification
Jan 10, 2026
Full time
OVERVIEW OF ROLE The Director for Central Planning is a key role in UKI Operations and is accountable leading a team to manage centralised control of costs and resources for Property, Assets, SPOC roles as well as producing direction and insight on the aggregated UKI capacity and demand forecast. The role holder reports into the SVP for Business Planning & Commercial Optimisation (BP&CO) The role is responsible for delivery of consolidated UKI analysis on FTE, Assets, Seats and SPOC roles and ensuring decisions are made to optimise cost and service. The role holder will support the annual budgeting process and work closely with commercial and finance teams to support alignment including technological advancements to improve accurate and reduce effort between WFM and Finance activities. The roleholder will support new client business requests from solutions teams and support on WFM/Telephony integration, migration and set-up as required acting as a SME for the region. The roleholder will support standards, best practice and technical projects on WFM across UKINESSA regions and run offshore support teams in SSA where appropriate as a service to UKI WFM. ROLE DYNAMICS Reports To: SVP BP&CP Base Location: UK or Ireland (with travel required to any TP location as necessary) Grade: TBC KEY RESPONSIBILITIES Produce a min 6 month UKI Capacity & Demand forecast and analysis. Lead regular UKI reviews on people, assets and property costs ensuring the right analysis and insights to balance cost, group targets and delivery of service commitments. Provide strong business partnering including analysis and guidance. Support Client and Solutions teams with New Biz demand sizing and solutions ensuring robust and commercially sound processes and inputs go into pricing. Develop a new fit for purpose tool for planning "TPS 2" including integration to the Commercial processes for P&L forecasts. Support the achievement of a Great Place to Work in UKI Operations. Create a high-performance working environment with engaged and high performing colleagues in both UK and Ireland. Support other UKINESSA regions on technical WFM matters including migrations, set-up, troubleshooting and configuration. Deliver an effective, low-cost delivery model for Planning Administration activity. Drive process efficiencies and improvements through automation, AI and a streamlined organisational design that takes best practices from WFM across TP Group. Support CEO and Client Teams on cost optimisation strategies as required. KPI's & OBJECTIVES (subject to change at direction of TP Leadership) FINANCE MANDATORY OBJECTIVES/KPI's UK & Ireland Sales & Margin Delivery vs Budget. Department SG&A Budget targets BUSINESS KPI's Team Gearing Ratio Improvement (£ spent per 1,000 FTEs) WFM Best certification & compliance rates. Group SPOC compliance. Stakeholder Sentiment Scores. Central Planning Accuracy & Savings, i.e. redeployment & transfer rates. Ensure favourable culture in own ROLE REQUIREMENTS Min 6 years experience running WFM teams at a senior manager level. Experience managing WFM across diverse large businesses. Experience overseeing WFM Implementations & Migrations Qualifications: University educated with BSc or equivalent qualification
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry. We'll help you succeed Join us as a Senior Manager in our Business Restructuring team, where your focus will be primarily on proactively managing advisory assignments. You'll manage complex client engagements, whilst supporting junior colleagues to ensure they grow and succeed. Alongside this you will continue to develop your existing relevant technical and accountancy knowledge through on-the-job experience and a variety of training opportunities. In addition, there are a range of opportunities to become involved in business development initiatives. This role is responsible to a designated director or partner on specific cases and ultimately to a dedicated people manager. The Business Restructuring team works on a wide variety of dynamic projects and the candidate will receive exposure to a large number of assignments. This is an exciting opportunity for anyone looking for a constant variety of unique challenges. What We're Looking For: Relevant professional qualification (ICAEW/ACCA, and an insolvency qualification is a plus but not essential). A demonstrable track record at Manager/Senior Manager level. Strong working knowledge of Excel, PowerPoint. Excellent written and numerical skills. Good organisational skills to manage your time effectively. Willingness to learn and embrace new challenges. Self-motivated and enthusiastic team player. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Jan 10, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry. We'll help you succeed Join us as a Senior Manager in our Business Restructuring team, where your focus will be primarily on proactively managing advisory assignments. You'll manage complex client engagements, whilst supporting junior colleagues to ensure they grow and succeed. Alongside this you will continue to develop your existing relevant technical and accountancy knowledge through on-the-job experience and a variety of training opportunities. In addition, there are a range of opportunities to become involved in business development initiatives. This role is responsible to a designated director or partner on specific cases and ultimately to a dedicated people manager. The Business Restructuring team works on a wide variety of dynamic projects and the candidate will receive exposure to a large number of assignments. This is an exciting opportunity for anyone looking for a constant variety of unique challenges. What We're Looking For: Relevant professional qualification (ICAEW/ACCA, and an insolvency qualification is a plus but not essential). A demonstrable track record at Manager/Senior Manager level. Strong working knowledge of Excel, PowerPoint. Excellent written and numerical skills. Good organisational skills to manage your time effectively. Willingness to learn and embrace new challenges. Self-motivated and enthusiastic team player. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.