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Customer Success Manager (Flagship) - United Kingdom
Magnet Forensics
Who We Are; What We Do; Where We're Going Magnet Forensics is a global leader in the development of digital investigative software that acquires, analyzes, and shares evidence from computers, smartphones, tablets, and IoT related devices. We are continually innovating so our customers can deploy advanced and effective tools to protect their companies, communities, and countries. Serving thousands of customers globally, our solutions are playing a crucial role in modernizing digital investigations, helping investigators fight crime, protect assets, and guard national security. With employees based around the world, Magnet Forensics has been expanding our global presence. As a part of Magnet Forensics, you can expect to make a difference in the world, no matter what role you play. You'll be supported through learning and development, not to mention an incredible team with unbelievable talent and integrity. If you think you would be the right person to join our team working towards this goal, we would love to hear from you! Role Summary Magnet Forensics is seeking a highly experienced, strategic, and customer obsessed Flagship Customer Success Manager (CSM) to own and lead relationships with our most complex, high value, and mission critical customers. This role is designed for senior level CSMs who can operate confidently at the executive level while deeply understanding Magnet's products, services, and customer environments. As a Flagship CSM, you will serve as the primary strategic partner for assigned flagship accounts, guiding customers through their full lifecycle with Magnet - from onboarding and deployment through adoption, value realization, renewal, and expansion. You will be accountable for building deep, trusted relationships across customer organizations (including C level stakeholders), coordinating complex internal teams, and ensuring customers achieve measurable outcomes aligned to their business and investigative objectives. The mission of the Flagship Customer Success Manager is to protect and grow Magnet's most important customer relationships by delivering exceptional experiences, accelerating time to value, proactively managing risk, and creating long term partnerships that drive retention, expansion, and advocacy. Key Responsibilities Strategic Customer Leadership & Executive Engagement Own executive level relationships within flagship accounts, including regular engagement with C suite and senior leadership stakeholders. Act as a trusted advisor to customers, aligning Magnet's products and services to their strategic objectives, operational priorities, and long term success. Lead executive business reviews (EBRs/QBRs), outcome focused success planning, and roadmap discussions with customer leadership. Proactively identify risks, adoption challenges, and expansion opportunities, and drive coordinated action plans. Customer Lifecycle Ownership & Value Realization Lead complex customer onboarding, implementation, and adoption efforts across Magnet's product portfolio, ensuring successful deployment and accelerated time to value. Develop and maintain comprehensive customer success plans, including goals, milestones, success metrics, and executive outcomes. Identify, track, and mitigate adoption barriers through structured, cross functional collaboration. Drive customer retention, renewal readiness, and expansion by ensuring consistent value delivery and outcome realization. Product & Domain Expertise Serve as a subject matter expert on Magnet's products, services, workflows, and use cases across digital forensics and investigative environments. Provide strategic guidance on product capabilities, integrations, licensing, and best practice workflows to both technical and non technical audiences. Partner closely with Customer Success Engineering, Professional Services, Support, and Product teams to address complex technical and operational needs. Translate customer feedback, feature requests, and trends into actionable insights for internal teams. Cross Functional Leadership & Internal Alignment Act as the primary customer advocate within Magnet, ensuring customer priorities are understood and addressed across Sales, Renewals, Support, Product, Engineering, and Professional Services. Collaborate with Sales and Pre Sales to ensure a seamless transition from pre sales to post sales and ongoing account strategy alignment. Partner with Renewals and Growth teams to support retention and expansion strategies for flagship accounts. Use Gainsight and Salesforce to maintain a complete, accurate, and actionable 360 degree view of the customer. Relationship Building & Advocacy Build deep, multi threaded relationships across customer organizations to ensure long term partnership resilience. Collect and synthesize customer feedback, training needs, and experience insights to continuously improve customer outcomes. Champion customer advocacy opportunities, including references, testimonials, and advisory participation where appropriate. Qualifications & Experience Required Proven experience managing strategic, high value, enterprise or public sector customer relationships, including direct engagement with C level executives. Strong customer success, account management, or technical account leadership background with ownership of renewals and expansions. Deep understanding of complex software products, technical workflows, and enterprise environments. Exceptional relationship building skills with the ability to influence, lead, and align both customer and internal stakeholders. Strong business acumen and ability to translate customer goals into measurable success outcomes. Excellent verbal and written communication skills, with the ability to present confidently to executive and technical audiences. Highly organized, proactive, and comfortable managing multiple complex accounts simultaneously. Experience using Salesforce CRM and Gainsight (or similar CS platforms) to manage customer health, risk, and engagement. Fluency in French is required. Technical & Domain Expertise Previous experience in Digital Forensics and Incident Response (DFIR) or closely related investigative, security, or law enforcement technology domains. Strong technical aptitude, including the ability to discuss product architecture, integrations, workflows, and network considerations. One of the following certifications or strong demonstrated knowledge of network architecture: CCST, CCNA, or equivalent. Industry recognized certifications (CFCE, GCIHA) and/or Magnet certifications (MCFE, MCGE/MCVK, MCVE, etc.) are highly desirable. Additional Requirements Ability to work flexible hours as needed to support customer and business needs. Willingness to travel, including potential international travel, to support flagship customers. Ability to travel up to approximately 20%. The Most Important Thing We're looking for candidates that can provide examples of how they demonstrated Magnet CODE in their previous experiences. CARE -We care about each other and our mission to make a difference in the world. OWN -We are accountable for our results - while never forgetting to act with integrity, empathy, and respect. DEDICATE -We put our heart and soul into meeting the needs of our customers and helping them serve the people they protect. EVOLVE -We are constantly innovating and exploring new ways to work together to make an impact with our work. Compensation & Benefits The Compensation Range is for the primary location for which the job is posted. Please note that the actual compensation may vary depending on location and job related factors such as qualifications, experience, knowledge and skills. If you are applying for this role outside of the primary location and you are selected for an interview, the Talent Acquisition Partner can share more information with you. If the compensation structure for the role includes an incentive component (ie. most Sales roles) the range below represents total target compensation (TTC) (base salary + variable). Compensation Range: MIN:£39,900 - MID: £57,000 - MAX: £68,400 Currency: GBP Magnet is proud to offer benefits such as: Generous time off policies Competitive compensation Volunteer opportunities Reward and recognition programs Employee committees & resource groups Healthcare and retirement benefits Equal Opportunity & Accessibility Here at Magnet Forensics, we are committed to continuous learning and are focused on building a diverse and inclusive workforce. This commitment will be reflected in our hiring processes and embedded in our values and how we treat one another. If you're interested in this role, but do not meet all of the qualifications listed above, we encourage you to apply anyways. Magnet Forensics is an Equal Opportunity Employer and considers applicants for employment without regard to race, colour, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, provincial, or local law. We are committed to providing an inclusive . click apply for full job details
Feb 27, 2026
Full time
Who We Are; What We Do; Where We're Going Magnet Forensics is a global leader in the development of digital investigative software that acquires, analyzes, and shares evidence from computers, smartphones, tablets, and IoT related devices. We are continually innovating so our customers can deploy advanced and effective tools to protect their companies, communities, and countries. Serving thousands of customers globally, our solutions are playing a crucial role in modernizing digital investigations, helping investigators fight crime, protect assets, and guard national security. With employees based around the world, Magnet Forensics has been expanding our global presence. As a part of Magnet Forensics, you can expect to make a difference in the world, no matter what role you play. You'll be supported through learning and development, not to mention an incredible team with unbelievable talent and integrity. If you think you would be the right person to join our team working towards this goal, we would love to hear from you! Role Summary Magnet Forensics is seeking a highly experienced, strategic, and customer obsessed Flagship Customer Success Manager (CSM) to own and lead relationships with our most complex, high value, and mission critical customers. This role is designed for senior level CSMs who can operate confidently at the executive level while deeply understanding Magnet's products, services, and customer environments. As a Flagship CSM, you will serve as the primary strategic partner for assigned flagship accounts, guiding customers through their full lifecycle with Magnet - from onboarding and deployment through adoption, value realization, renewal, and expansion. You will be accountable for building deep, trusted relationships across customer organizations (including C level stakeholders), coordinating complex internal teams, and ensuring customers achieve measurable outcomes aligned to their business and investigative objectives. The mission of the Flagship Customer Success Manager is to protect and grow Magnet's most important customer relationships by delivering exceptional experiences, accelerating time to value, proactively managing risk, and creating long term partnerships that drive retention, expansion, and advocacy. Key Responsibilities Strategic Customer Leadership & Executive Engagement Own executive level relationships within flagship accounts, including regular engagement with C suite and senior leadership stakeholders. Act as a trusted advisor to customers, aligning Magnet's products and services to their strategic objectives, operational priorities, and long term success. Lead executive business reviews (EBRs/QBRs), outcome focused success planning, and roadmap discussions with customer leadership. Proactively identify risks, adoption challenges, and expansion opportunities, and drive coordinated action plans. Customer Lifecycle Ownership & Value Realization Lead complex customer onboarding, implementation, and adoption efforts across Magnet's product portfolio, ensuring successful deployment and accelerated time to value. Develop and maintain comprehensive customer success plans, including goals, milestones, success metrics, and executive outcomes. Identify, track, and mitigate adoption barriers through structured, cross functional collaboration. Drive customer retention, renewal readiness, and expansion by ensuring consistent value delivery and outcome realization. Product & Domain Expertise Serve as a subject matter expert on Magnet's products, services, workflows, and use cases across digital forensics and investigative environments. Provide strategic guidance on product capabilities, integrations, licensing, and best practice workflows to both technical and non technical audiences. Partner closely with Customer Success Engineering, Professional Services, Support, and Product teams to address complex technical and operational needs. Translate customer feedback, feature requests, and trends into actionable insights for internal teams. Cross Functional Leadership & Internal Alignment Act as the primary customer advocate within Magnet, ensuring customer priorities are understood and addressed across Sales, Renewals, Support, Product, Engineering, and Professional Services. Collaborate with Sales and Pre Sales to ensure a seamless transition from pre sales to post sales and ongoing account strategy alignment. Partner with Renewals and Growth teams to support retention and expansion strategies for flagship accounts. Use Gainsight and Salesforce to maintain a complete, accurate, and actionable 360 degree view of the customer. Relationship Building & Advocacy Build deep, multi threaded relationships across customer organizations to ensure long term partnership resilience. Collect and synthesize customer feedback, training needs, and experience insights to continuously improve customer outcomes. Champion customer advocacy opportunities, including references, testimonials, and advisory participation where appropriate. Qualifications & Experience Required Proven experience managing strategic, high value, enterprise or public sector customer relationships, including direct engagement with C level executives. Strong customer success, account management, or technical account leadership background with ownership of renewals and expansions. Deep understanding of complex software products, technical workflows, and enterprise environments. Exceptional relationship building skills with the ability to influence, lead, and align both customer and internal stakeholders. Strong business acumen and ability to translate customer goals into measurable success outcomes. Excellent verbal and written communication skills, with the ability to present confidently to executive and technical audiences. Highly organized, proactive, and comfortable managing multiple complex accounts simultaneously. Experience using Salesforce CRM and Gainsight (or similar CS platforms) to manage customer health, risk, and engagement. Fluency in French is required. Technical & Domain Expertise Previous experience in Digital Forensics and Incident Response (DFIR) or closely related investigative, security, or law enforcement technology domains. Strong technical aptitude, including the ability to discuss product architecture, integrations, workflows, and network considerations. One of the following certifications or strong demonstrated knowledge of network architecture: CCST, CCNA, or equivalent. Industry recognized certifications (CFCE, GCIHA) and/or Magnet certifications (MCFE, MCGE/MCVK, MCVE, etc.) are highly desirable. Additional Requirements Ability to work flexible hours as needed to support customer and business needs. Willingness to travel, including potential international travel, to support flagship customers. Ability to travel up to approximately 20%. The Most Important Thing We're looking for candidates that can provide examples of how they demonstrated Magnet CODE in their previous experiences. CARE -We care about each other and our mission to make a difference in the world. OWN -We are accountable for our results - while never forgetting to act with integrity, empathy, and respect. DEDICATE -We put our heart and soul into meeting the needs of our customers and helping them serve the people they protect. EVOLVE -We are constantly innovating and exploring new ways to work together to make an impact with our work. Compensation & Benefits The Compensation Range is for the primary location for which the job is posted. Please note that the actual compensation may vary depending on location and job related factors such as qualifications, experience, knowledge and skills. If you are applying for this role outside of the primary location and you are selected for an interview, the Talent Acquisition Partner can share more information with you. If the compensation structure for the role includes an incentive component (ie. most Sales roles) the range below represents total target compensation (TTC) (base salary + variable). Compensation Range: MIN:£39,900 - MID: £57,000 - MAX: £68,400 Currency: GBP Magnet is proud to offer benefits such as: Generous time off policies Competitive compensation Volunteer opportunities Reward and recognition programs Employee committees & resource groups Healthcare and retirement benefits Equal Opportunity & Accessibility Here at Magnet Forensics, we are committed to continuous learning and are focused on building a diverse and inclusive workforce. This commitment will be reflected in our hiring processes and embedded in our values and how we treat one another. If you're interested in this role, but do not meet all of the qualifications listed above, we encourage you to apply anyways. Magnet Forensics is an Equal Opportunity Employer and considers applicants for employment without regard to race, colour, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, provincial, or local law. We are committed to providing an inclusive . click apply for full job details
Head of Global Safeguarding/ Client Assets
P2P
Overview Ready to be pushed beyond what you think you're capable of? At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system. To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company's hardest problems. Our work culture is intense and isn't for everyone. If you want to build the future alongside others who excel in their disciplines and expect the same from you, there's no better place to be. While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported. At Coinbase, we are committed to setting the global standard for the secure custody and safeguarding of client assets. Role and responsibilities Head of Global Safeguarding / Client Asset Management leads a high performing, cross regional team responsible for ensuring the safe custody, segregation, and regulatory compliance of client assets across all Coinbase entities and products. This is a critical leadership role with significant visibility to senior executives, Boards, and regulators, and it will shape how Coinbase designs and operates its global safeguarding framework for both fiat and digital assets. You will own the end to end safeguarding lifecycle - from policy design and control frameworks, through daily reconciliations and rebalancing, to incident management, regulatory reporting, and audit - ensuring that Coinbase protects client assets with institutional grade rigor in every jurisdiction where we operate. What you'll be doing: Set the global strategy and framework for client asset safeguarding, defining the vision, target operating model, and key performance / risk indicators for safeguarding and segregation of client assets across all Coinbase entities and products. Lead and develop a global safeguarding/client asset management team, including managers and subject matter experts across regions, fostering a culture of operational excellence, accountability, and continuous improvement. Own the Global Safeguarding Control Framework, including policies, standards, procedures, and control objectives that ensure compliance with applicable regulations (e.g., EMRs/PSRs, MiCA, CSSF, FCA and other local regimes), as well as internal risk appetite and governance expectations. Oversee daily safeguarding, reconciliation, and rebalancing processes globally, ensuring: Client assets are fully and appropriately segregated from firm assets in books and records. Safeguarding and custody wallet balances align with client obligations at all times. Exceptions are promptly identified, investigated, escalated, and remediated. Provide executive level oversight of reconciliation break investigation and resolution, acting as the primary escalation point for complex issues, driving robust root cause analysis, sustainable remediation, and thematic control enhancements. Act as (or oversee) the Directly Responsible Individual / designated safeguarding owner(s) for relevant entities, ensuring: A complete, accurate, and current global client asset incident log is maintained. Safeguarding incidents are triaged, escalated, and communicated internally and externally in line with regulatory expectations. Regulatory notifications and remedial action plans are timely, accurate, and well controlled. Lead preparation of management information and insights for Boards and governance forums (e.g., Risk, Audit, and Compliance Committees) across entities, including: Safeguarding performance, KPI/KRI trends, and incident themes. Control testing outcomes, remediation status, and upcoming regulatory or audit milestones. Oversee global regulatory reporting related to client asset safeguarding, ensuring reports are complete, accurate, consistent across entities, and submitted in line with local requirements and internal governance timelines. Partner closely with Treasury, Accounting, Finance, Product, Engineering, Legal, Compliance, and Risk to: Embed safeguarding and segregation requirements into product design, payment flows, wallet architecture, and ledger constructs "by design". Assess the safeguarding implications of new products, jurisdictions, counterparties, and banking/custody arrangements before launch. Lead internal and external audit engagements on safeguarding and client asset arrangements globally, including: Scoping and readiness. Management of requests and walkthroughs. Response to findings and implementation of management action plans. Design and deliver global training and awareness on safeguarding and client asset management, tailored for: First line operational teams responsible for daily reconciliations and custody processes. Second and third line partners (Risk, Compliance, Internal Audit). Leadership and Boards who need clear, decision useful views of safeguarding risk. Continuously improve data, systems, and automation underpinning safeguarding, including: Enhancing data quality and lineage between on chain and off chain systems, ledgers, and reporting. Reducing manual touch points and spreadsheet risk through scalable tooling, dashboards, and controls. Qualifications What we look for in you (ie. job requirements) Extensive leadership experience (typically 10+ years) in financial services, asset custody, payments, or a highly regulated environment, with a strong track record of owning safeguarding, client asset, or closely related operations at scale. Deep, hands on expertise in client asset safeguarding and/or regulatory asset protection regimes (for example EMRs/PSRs, FCA safeguarding rules, MiCA, CSSF, or comparable frameworks in other jurisdictions), including practical experience designing and operating control frameworks, reconciliations, and segregation models. Proven ability to lead global, cross functional teams and manage complex, multi entity operating models, including remote teams across time zones and matrixed reporting lines. Demonstrated success building and maturing control frameworks, including: Policy and standard setting. Control design and implementation. Testing, monitoring, and issue remediation. Audit and regulatory engagement. Strong technical and analytical acumen in reconciliation, rebalancing, and custody operations (fiat and/or digital assets), with the ability to dive into detail while maintaining an enterprise level perspective on risk. Exceptional stakeholder management and communication skills, with experience: Presenting to Boards, regulators, and senior executives. Translating complex operational and regulatory topics into clear, actionable narratives for non experts. Influencing decisions across Product, Engineering, Finance, Legal, Compliance, and Risk. Proven incident management experience, including: Leading end to end response to safeguarding or control failures. Coordinating across first, second, and third lines of defense. Designing sustainable remediation and demonstrating closure to auditors and regulators. Demonstrated ability to operate in high growth, fast paced, and ambiguous environments, with a builder mindset and comfort balancing strategic design with hands on problem solving. High integrity and sound judgment, with a strong sense of ownership over client outcomes and a commitment to Coinbase's mission and values. Nice to have Experience in crypto / digital assets, payment institutions, or e money institutions, especially where safeguarding frameworks intersect with on chain activity and wallet architectures. Experience working with global banking and custody partners, and familiarity with ISAE 3000 / SOC type assurance over safeguarding or client asset arrangements. Prior leadership responsibility for multi jurisdictional regulatory portfolios, including direct engagement with regulators on safeguarding, client assets, or operational resilience matters. Professional qualifications in accounting, risk, compliance, or audit (e.g., CPA, CA, ACCA, CFA, FRM, CAMS) and/or relevant regulatory or operations certifications. Join us and help set the global benchmark for how client assets are safeguarded, as we continue to build the future of finance at Coinbase. Pay Transparency Notice: Depending on your work location, the target annual salary for this position can range from GBP €115,020 to €127,800 + target bonus + target equity + benefits Base salary range shown. Total compensation also includes equity and bonus eligibility and benefits: £115,020-£127,800 GBP Commitment to Equal Opportunity . click apply for full job details
Feb 27, 2026
Full time
Overview Ready to be pushed beyond what you think you're capable of? At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system. To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company's hardest problems. Our work culture is intense and isn't for everyone. If you want to build the future alongside others who excel in their disciplines and expect the same from you, there's no better place to be. While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported. At Coinbase, we are committed to setting the global standard for the secure custody and safeguarding of client assets. Role and responsibilities Head of Global Safeguarding / Client Asset Management leads a high performing, cross regional team responsible for ensuring the safe custody, segregation, and regulatory compliance of client assets across all Coinbase entities and products. This is a critical leadership role with significant visibility to senior executives, Boards, and regulators, and it will shape how Coinbase designs and operates its global safeguarding framework for both fiat and digital assets. You will own the end to end safeguarding lifecycle - from policy design and control frameworks, through daily reconciliations and rebalancing, to incident management, regulatory reporting, and audit - ensuring that Coinbase protects client assets with institutional grade rigor in every jurisdiction where we operate. What you'll be doing: Set the global strategy and framework for client asset safeguarding, defining the vision, target operating model, and key performance / risk indicators for safeguarding and segregation of client assets across all Coinbase entities and products. Lead and develop a global safeguarding/client asset management team, including managers and subject matter experts across regions, fostering a culture of operational excellence, accountability, and continuous improvement. Own the Global Safeguarding Control Framework, including policies, standards, procedures, and control objectives that ensure compliance with applicable regulations (e.g., EMRs/PSRs, MiCA, CSSF, FCA and other local regimes), as well as internal risk appetite and governance expectations. Oversee daily safeguarding, reconciliation, and rebalancing processes globally, ensuring: Client assets are fully and appropriately segregated from firm assets in books and records. Safeguarding and custody wallet balances align with client obligations at all times. Exceptions are promptly identified, investigated, escalated, and remediated. Provide executive level oversight of reconciliation break investigation and resolution, acting as the primary escalation point for complex issues, driving robust root cause analysis, sustainable remediation, and thematic control enhancements. Act as (or oversee) the Directly Responsible Individual / designated safeguarding owner(s) for relevant entities, ensuring: A complete, accurate, and current global client asset incident log is maintained. Safeguarding incidents are triaged, escalated, and communicated internally and externally in line with regulatory expectations. Regulatory notifications and remedial action plans are timely, accurate, and well controlled. Lead preparation of management information and insights for Boards and governance forums (e.g., Risk, Audit, and Compliance Committees) across entities, including: Safeguarding performance, KPI/KRI trends, and incident themes. Control testing outcomes, remediation status, and upcoming regulatory or audit milestones. Oversee global regulatory reporting related to client asset safeguarding, ensuring reports are complete, accurate, consistent across entities, and submitted in line with local requirements and internal governance timelines. Partner closely with Treasury, Accounting, Finance, Product, Engineering, Legal, Compliance, and Risk to: Embed safeguarding and segregation requirements into product design, payment flows, wallet architecture, and ledger constructs "by design". Assess the safeguarding implications of new products, jurisdictions, counterparties, and banking/custody arrangements before launch. Lead internal and external audit engagements on safeguarding and client asset arrangements globally, including: Scoping and readiness. Management of requests and walkthroughs. Response to findings and implementation of management action plans. Design and deliver global training and awareness on safeguarding and client asset management, tailored for: First line operational teams responsible for daily reconciliations and custody processes. Second and third line partners (Risk, Compliance, Internal Audit). Leadership and Boards who need clear, decision useful views of safeguarding risk. Continuously improve data, systems, and automation underpinning safeguarding, including: Enhancing data quality and lineage between on chain and off chain systems, ledgers, and reporting. Reducing manual touch points and spreadsheet risk through scalable tooling, dashboards, and controls. Qualifications What we look for in you (ie. job requirements) Extensive leadership experience (typically 10+ years) in financial services, asset custody, payments, or a highly regulated environment, with a strong track record of owning safeguarding, client asset, or closely related operations at scale. Deep, hands on expertise in client asset safeguarding and/or regulatory asset protection regimes (for example EMRs/PSRs, FCA safeguarding rules, MiCA, CSSF, or comparable frameworks in other jurisdictions), including practical experience designing and operating control frameworks, reconciliations, and segregation models. Proven ability to lead global, cross functional teams and manage complex, multi entity operating models, including remote teams across time zones and matrixed reporting lines. Demonstrated success building and maturing control frameworks, including: Policy and standard setting. Control design and implementation. Testing, monitoring, and issue remediation. Audit and regulatory engagement. Strong technical and analytical acumen in reconciliation, rebalancing, and custody operations (fiat and/or digital assets), with the ability to dive into detail while maintaining an enterprise level perspective on risk. Exceptional stakeholder management and communication skills, with experience: Presenting to Boards, regulators, and senior executives. Translating complex operational and regulatory topics into clear, actionable narratives for non experts. Influencing decisions across Product, Engineering, Finance, Legal, Compliance, and Risk. Proven incident management experience, including: Leading end to end response to safeguarding or control failures. Coordinating across first, second, and third lines of defense. Designing sustainable remediation and demonstrating closure to auditors and regulators. Demonstrated ability to operate in high growth, fast paced, and ambiguous environments, with a builder mindset and comfort balancing strategic design with hands on problem solving. High integrity and sound judgment, with a strong sense of ownership over client outcomes and a commitment to Coinbase's mission and values. Nice to have Experience in crypto / digital assets, payment institutions, or e money institutions, especially where safeguarding frameworks intersect with on chain activity and wallet architectures. Experience working with global banking and custody partners, and familiarity with ISAE 3000 / SOC type assurance over safeguarding or client asset arrangements. Prior leadership responsibility for multi jurisdictional regulatory portfolios, including direct engagement with regulators on safeguarding, client assets, or operational resilience matters. Professional qualifications in accounting, risk, compliance, or audit (e.g., CPA, CA, ACCA, CFA, FRM, CAMS) and/or relevant regulatory or operations certifications. Join us and help set the global benchmark for how client assets are safeguarded, as we continue to build the future of finance at Coinbase. Pay Transparency Notice: Depending on your work location, the target annual salary for this position can range from GBP €115,020 to €127,800 + target bonus + target equity + benefits Base salary range shown. Total compensation also includes equity and bonus eligibility and benefits: £115,020-£127,800 GBP Commitment to Equal Opportunity . click apply for full job details
ISR Recruitment Ltd
Head of Software Engineering
ISR Recruitment Ltd Exeter, Devon
Head of Software Engineering Exeter, Devon (Hybrid-Working) Market Rates Plus an excellent company benefits package (including 25 days holiday plus bank holidays, Private Healthcare, Bonuses, Pension, etc.) Skills and Experience: Proven leadership experience leading a multidisciplinary technology function encompassing software development (Backend/Cloud) and preferably hardware/firmware engineering. Extensive experience successfully driving large-scale architectural transformation and modernisation projects (eg, monolithic to microservices, Legacy stack replacement, etc.). Expertise in cloud-native, scalable system design within a high-throughput, low-latency environment, preferably telematics/IoT. Deep understanding of modern web and mobile architecture, containerisation (Docker, Kubernetes, etc.) and serverless patterns. Demonstrable ability to set and enforce high standards for code quality, technical documentation and development practices. Proven experience in leading and mentoring technical managers and managing a large engineering budget. Excellent stakeholder and communication skills, including the ability to communicate complex technical concepts to executives. An understanding of my client's current technology stack (PHP, React and Native Mobile) and experience migrating off similar platforms. Experience with Python and the AWS ecosystem (EC2, S3, Lambda, RDS, etc.). Must have recent experience working with and to ISO 9001 or ISO 27001 standards. Familiarity with test-driven design methodologies (TDD). The Opportunity: In this high-profile, high-impact, strategic role you will be the senior technical authority driving my client's strategic evolution towards a scalable, software-first SaaS platform. The successful post-holder will hold responsibility for the entire digital ecosystem (across the Web, Mobile and Cloud technologies), ensuring their technical vision aggressively pursues software-led growth, while continuing to improve the hardware solution which remains their core business offering. The Head of Software Engineering will lead a multi-disciplinary engineering team, encompassing Frontend, Backend, Mobile, Hardware, DevOps and Quality Assurance; fostering a culture of technical rigour that integrates software agility with the continued evolution of their core technology-stack. Applications: Please contact John Noonan here at ISR to learn more about our client who are continuing to grow and dominate their sector here in the UK with their expertise and range of technology products?
Feb 26, 2026
Full time
Head of Software Engineering Exeter, Devon (Hybrid-Working) Market Rates Plus an excellent company benefits package (including 25 days holiday plus bank holidays, Private Healthcare, Bonuses, Pension, etc.) Skills and Experience: Proven leadership experience leading a multidisciplinary technology function encompassing software development (Backend/Cloud) and preferably hardware/firmware engineering. Extensive experience successfully driving large-scale architectural transformation and modernisation projects (eg, monolithic to microservices, Legacy stack replacement, etc.). Expertise in cloud-native, scalable system design within a high-throughput, low-latency environment, preferably telematics/IoT. Deep understanding of modern web and mobile architecture, containerisation (Docker, Kubernetes, etc.) and serverless patterns. Demonstrable ability to set and enforce high standards for code quality, technical documentation and development practices. Proven experience in leading and mentoring technical managers and managing a large engineering budget. Excellent stakeholder and communication skills, including the ability to communicate complex technical concepts to executives. An understanding of my client's current technology stack (PHP, React and Native Mobile) and experience migrating off similar platforms. Experience with Python and the AWS ecosystem (EC2, S3, Lambda, RDS, etc.). Must have recent experience working with and to ISO 9001 or ISO 27001 standards. Familiarity with test-driven design methodologies (TDD). The Opportunity: In this high-profile, high-impact, strategic role you will be the senior technical authority driving my client's strategic evolution towards a scalable, software-first SaaS platform. The successful post-holder will hold responsibility for the entire digital ecosystem (across the Web, Mobile and Cloud technologies), ensuring their technical vision aggressively pursues software-led growth, while continuing to improve the hardware solution which remains their core business offering. The Head of Software Engineering will lead a multi-disciplinary engineering team, encompassing Frontend, Backend, Mobile, Hardware, DevOps and Quality Assurance; fostering a culture of technical rigour that integrates software agility with the continued evolution of their core technology-stack. Applications: Please contact John Noonan here at ISR to learn more about our client who are continuing to grow and dominate their sector here in the UK with their expertise and range of technology products?
Virgin Money
Robotics Senior Technical Specialist
Virgin Money Glasgow, Lanarkshire
Business Unit: Chief Operating Office Career Direction : Digitising Our Future Role Focus: Digital Innovation Peer Group : Management and Senior Specialists (A) Salary range: £49,600 to £62,000 per annum DOE Location: UK Hybrid with occasional travel to a UK Virgin Money Hub when required Contract type : Permanent - Full time Our Team We're on the lookout for an enthusiastic and skilled Robotics (Intelligent Automation) Senior Technical Specialist to join our Automation team within Data and Functions Technology Delivery. We're a dedicated group with a singular focus: delivering cutting-edge technology to empower our colleagues to deliver top-notch customer service at lightning speed. The Automation team closely work with various Operations teams to provide them with the technology systems that support our customers and colleagues. We have developed several Robotic Process Automations leveraging Blue Prism over the years for Account Opening, Account Closures, Cash ISA Transfer, Mortgage Broker Offer Generation and a number of other automations across Mortgages, Business Banking, Bereavements, Retail Banking and more. We are looking to not only continue to enhance those propositions but have ambitions to improve our customer and colleague experiences by growing our Robotics capability where appropriate. In addition, we have a migration program underway to migrate all our Blue Prism automations to Microsoft Power Automate Desktop. This role will be developing and delivering automations within the Robotics Engineering capability using Power Automate Desktop. You will build Power Automate Desktop Solutions ensuring our systems are scalable, secure and efficient and supporting the ongoing changes for the existing robots and also building new automations as necessary. What you'll be doing Responsible for assisting with process improvement identification, process mapping and the implementation of automated RPA based solutions. Accountable for ensuring the business and technical architecture of the delivered solution matches technical and functional requirements. Responsible for build and test of Power Automate Desktop solution including complex flows interacting with legacy systems like Siebel, Mainframe etc. Good knowledge on API based integrations/calls from Power Automate Cloud and Desktop and able to build flows at ease. Allocate work to assigned technical analysts within the team - ensuring work is appropriately matched to the team's capabilities. Provide technical expertise and ownership in the diagnosis and resolution of issues, including the determination and provision of workaround solution or escalation, as appropriate. Works closely with Project managers to size work and manage scope, risks, and issues. Acts as coach and mentor to junior members of the technical team. Maintain a detailed understanding of 'best practice' initiatives within the specialist area of activity or IT in general and an awareness of Global developments / practices. Contribute technical leadership on design patterns and architectural decisions. We need you to have Experience in technical analysis of RPA Solutions (preferably with Microsoft Power Automate Desktop), capable of becoming Certified in RPA solutions. Experience in project delivery using iterative software development lifecycles over multiple releases. Motivated, takes accountability, inspires confidence. Effective team player, with strong communication skills. It's a bonus if you have but not essential Experience working in Agile development environments. Ability to problem solve and dive deep to address issues. Financial Services industry experience. The extras you'll get: 25 days holiday per year, increasing over time to 30. Plus, an option to buy more, giving you even more choice. Private medical insurance A highly competitive pension to help you build a strong foundation for retirement Access to an annual performance-related bonus Training and development to help you progress your career A great selection of additional benefits through our flexible benefits scheme Life assurance to provide peace of mind for you and your loved ones Up to 2 days of paid volunteering a year If we're lucky to receive a lot of interest, we may close the advert early. Please ensure to submit your applications as soon as possible. Say hello to Virgin Money Virgin Money is so much more than just a bank. As part of the?Nationwide group,?together we're the UK's first full-service mutual bank serving millions of retail and business customers and all driven by our purpose ; Banking but fairer, more rewarding and for the good of society. With us, you'll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun-filled career journey. Embrace the weekdays, enjoy fantastic perks, and make a meaningful positive difference. Time to discover what it means to be part of the first mutual full-service banking provider. Be yourself at Virgin Money At Virgin Money, we celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit of our purpose: Banking - but fairer, more rewarding, and for the good of society. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Please note: If we receive a high volume of eligible applications, we may need to prioritise candidates whose skills and experience most closely align with the role, while still ensuring fair and equitable consideration for all applicants.
Feb 26, 2026
Full time
Business Unit: Chief Operating Office Career Direction : Digitising Our Future Role Focus: Digital Innovation Peer Group : Management and Senior Specialists (A) Salary range: £49,600 to £62,000 per annum DOE Location: UK Hybrid with occasional travel to a UK Virgin Money Hub when required Contract type : Permanent - Full time Our Team We're on the lookout for an enthusiastic and skilled Robotics (Intelligent Automation) Senior Technical Specialist to join our Automation team within Data and Functions Technology Delivery. We're a dedicated group with a singular focus: delivering cutting-edge technology to empower our colleagues to deliver top-notch customer service at lightning speed. The Automation team closely work with various Operations teams to provide them with the technology systems that support our customers and colleagues. We have developed several Robotic Process Automations leveraging Blue Prism over the years for Account Opening, Account Closures, Cash ISA Transfer, Mortgage Broker Offer Generation and a number of other automations across Mortgages, Business Banking, Bereavements, Retail Banking and more. We are looking to not only continue to enhance those propositions but have ambitions to improve our customer and colleague experiences by growing our Robotics capability where appropriate. In addition, we have a migration program underway to migrate all our Blue Prism automations to Microsoft Power Automate Desktop. This role will be developing and delivering automations within the Robotics Engineering capability using Power Automate Desktop. You will build Power Automate Desktop Solutions ensuring our systems are scalable, secure and efficient and supporting the ongoing changes for the existing robots and also building new automations as necessary. What you'll be doing Responsible for assisting with process improvement identification, process mapping and the implementation of automated RPA based solutions. Accountable for ensuring the business and technical architecture of the delivered solution matches technical and functional requirements. Responsible for build and test of Power Automate Desktop solution including complex flows interacting with legacy systems like Siebel, Mainframe etc. Good knowledge on API based integrations/calls from Power Automate Cloud and Desktop and able to build flows at ease. Allocate work to assigned technical analysts within the team - ensuring work is appropriately matched to the team's capabilities. Provide technical expertise and ownership in the diagnosis and resolution of issues, including the determination and provision of workaround solution or escalation, as appropriate. Works closely with Project managers to size work and manage scope, risks, and issues. Acts as coach and mentor to junior members of the technical team. Maintain a detailed understanding of 'best practice' initiatives within the specialist area of activity or IT in general and an awareness of Global developments / practices. Contribute technical leadership on design patterns and architectural decisions. We need you to have Experience in technical analysis of RPA Solutions (preferably with Microsoft Power Automate Desktop), capable of becoming Certified in RPA solutions. Experience in project delivery using iterative software development lifecycles over multiple releases. Motivated, takes accountability, inspires confidence. Effective team player, with strong communication skills. It's a bonus if you have but not essential Experience working in Agile development environments. Ability to problem solve and dive deep to address issues. Financial Services industry experience. The extras you'll get: 25 days holiday per year, increasing over time to 30. Plus, an option to buy more, giving you even more choice. Private medical insurance A highly competitive pension to help you build a strong foundation for retirement Access to an annual performance-related bonus Training and development to help you progress your career A great selection of additional benefits through our flexible benefits scheme Life assurance to provide peace of mind for you and your loved ones Up to 2 days of paid volunteering a year If we're lucky to receive a lot of interest, we may close the advert early. Please ensure to submit your applications as soon as possible. Say hello to Virgin Money Virgin Money is so much more than just a bank. As part of the?Nationwide group,?together we're the UK's first full-service mutual bank serving millions of retail and business customers and all driven by our purpose ; Banking but fairer, more rewarding and for the good of society. With us, you'll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun-filled career journey. Embrace the weekdays, enjoy fantastic perks, and make a meaningful positive difference. Time to discover what it means to be part of the first mutual full-service banking provider. Be yourself at Virgin Money At Virgin Money, we celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit of our purpose: Banking - but fairer, more rewarding, and for the good of society. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Please note: If we receive a high volume of eligible applications, we may need to prioritise candidates whose skills and experience most closely align with the role, while still ensuring fair and equitable consideration for all applicants.
InfraView - Specialist Cloud & IT Infrastructure Technology Recruitmen
Head of Professional Services - Cyber Assurance & Consultancy£90,000 - £110,%bonus - Homebased
InfraView - Specialist Cloud & IT Infrastructure Technology Recruitmen
Head of Professional Services - Cyber Assurance & Consultancy, Detection, Testing and Advisory - £90,000 - £100,000 plus 10% bonus - Homebased Are you ready to step into a New Head of Professional Services within a Cyber division enjoying exceptional growth? Do you want to be part of the leadership function of the largest Service offering within a phenomenal Solution Provider? Do you want to shape the delivery model within an organisation that will continue to grow? We are partnered exclusively with a Leading IT Solutions and Services Provider to find two Heads within their Cyber Security Offerings. One of these is the Head of Professional Security Services. This role is a fantastic opportunity to come in and define the project delivery model for years to come. You will be leading the division, and you will build design and run a portfolio of Assurance services. This will be done through deep technical engagement, evidence-based assessment and close partnership with the SOC team. You will lead the Project Consultancy division, and you will be supported by a Phenomenal SOC to be able to deliver Consultancy services and offer a MSSP wrap around that is unrivalled in the market right now. You will the core enabler of detection-led security and ensure that assessments, testing and advisory services improve the detection, response and assurance. You will ensure this is done through a deep understanding of IT environments and architecture and that meaningful assurance depends on how systems are built and run. You will have astute commercial awareness to manage and optimise core Professional Services levers such as utilisation days rates; skills mix as have a strong tactical grasp of forecasting and delivery dynamics. Following incidents, you will lead Root Cause Analysis and drive concrete remediation across the client environment, internal services and delivery practices. Key Skills: Proven experience in leading large-scale consulting operations, including information consulting, penetration testing, and technical consulting. Strong understanding of IT infrastructure, cloud platforms, identity systems, and enterprise architectures, and how these shape both risk and remediation. Strong grasp of professional services economics and delivery mechanics, including utilisation, margin, and capacity planning. Deep understanding of assurance methodologies, risk management, penetration testing techniques, and relevant frameworks/standards. Strong leadership and people management skills, with experience developing senior managers and technical teams. Commercial acumen and experience managing budgets, contracts, and service portfolios. Duties and Responsibilities: Define and execute the assurance services strategy, ensuring alignment with business objectives and client needs. Position Assurance as a core enabler of detection-led security, ensuring that assessments, testing, and advisory services actively improve detection quality, response effectiveness, and client resilience. Operate as a close strategic partner to the Head of Security Services, jointly exploring service evolution Oversee the design and delivery of assurance services Ensure that assurance activities are grounded in a deep understanding of client IT environments, architectures, and operational constraints Oversee project implementations and technology integrations, ensuring robust delivery of assurance and consulting services. Maintain and enhance assurance governance frameworks, ensuring compliance with relevant standards and regulations (eg, ISO 27001, GDPR, PCI-DSS, NIST). Own the assurance services budget, including forecasting, cost control, and investment planning. Actively manage and optimise core professional services levers, including utilisation, day rates, skill mix, cost by grade, and margin, with a strong tactical grasp of short-cycle forecasting and delivery dynamics. This is as good a role as there is out there now, you will be a huge part of the growth and excitement within the Cyber Division and they are monthly half day meet ups in the office, and quarterly get together which will enable you to collaborate and be part of. Head of Professional Consultancy Services - Cyber Security Services - Microsoft, Cyber Operations, Engineering - £90,000 - £100,% plus bonus - Homebased
Feb 26, 2026
Full time
Head of Professional Services - Cyber Assurance & Consultancy, Detection, Testing and Advisory - £90,000 - £100,000 plus 10% bonus - Homebased Are you ready to step into a New Head of Professional Services within a Cyber division enjoying exceptional growth? Do you want to be part of the leadership function of the largest Service offering within a phenomenal Solution Provider? Do you want to shape the delivery model within an organisation that will continue to grow? We are partnered exclusively with a Leading IT Solutions and Services Provider to find two Heads within their Cyber Security Offerings. One of these is the Head of Professional Security Services. This role is a fantastic opportunity to come in and define the project delivery model for years to come. You will be leading the division, and you will build design and run a portfolio of Assurance services. This will be done through deep technical engagement, evidence-based assessment and close partnership with the SOC team. You will lead the Project Consultancy division, and you will be supported by a Phenomenal SOC to be able to deliver Consultancy services and offer a MSSP wrap around that is unrivalled in the market right now. You will the core enabler of detection-led security and ensure that assessments, testing and advisory services improve the detection, response and assurance. You will ensure this is done through a deep understanding of IT environments and architecture and that meaningful assurance depends on how systems are built and run. You will have astute commercial awareness to manage and optimise core Professional Services levers such as utilisation days rates; skills mix as have a strong tactical grasp of forecasting and delivery dynamics. Following incidents, you will lead Root Cause Analysis and drive concrete remediation across the client environment, internal services and delivery practices. Key Skills: Proven experience in leading large-scale consulting operations, including information consulting, penetration testing, and technical consulting. Strong understanding of IT infrastructure, cloud platforms, identity systems, and enterprise architectures, and how these shape both risk and remediation. Strong grasp of professional services economics and delivery mechanics, including utilisation, margin, and capacity planning. Deep understanding of assurance methodologies, risk management, penetration testing techniques, and relevant frameworks/standards. Strong leadership and people management skills, with experience developing senior managers and technical teams. Commercial acumen and experience managing budgets, contracts, and service portfolios. Duties and Responsibilities: Define and execute the assurance services strategy, ensuring alignment with business objectives and client needs. Position Assurance as a core enabler of detection-led security, ensuring that assessments, testing, and advisory services actively improve detection quality, response effectiveness, and client resilience. Operate as a close strategic partner to the Head of Security Services, jointly exploring service evolution Oversee the design and delivery of assurance services Ensure that assurance activities are grounded in a deep understanding of client IT environments, architectures, and operational constraints Oversee project implementations and technology integrations, ensuring robust delivery of assurance and consulting services. Maintain and enhance assurance governance frameworks, ensuring compliance with relevant standards and regulations (eg, ISO 27001, GDPR, PCI-DSS, NIST). Own the assurance services budget, including forecasting, cost control, and investment planning. Actively manage and optimise core professional services levers, including utilisation, day rates, skill mix, cost by grade, and margin, with a strong tactical grasp of short-cycle forecasting and delivery dynamics. This is as good a role as there is out there now, you will be a huge part of the growth and excitement within the Cyber Division and they are monthly half day meet ups in the office, and quarterly get together which will enable you to collaborate and be part of. Head of Professional Consultancy Services - Cyber Security Services - Microsoft, Cyber Operations, Engineering - £90,000 - £100,% plus bonus - Homebased
Senior Controls Engineer
Russell Taylor Group
Vacancy Title: Senior Controls Engineer. Contract Type: Permanent. Location: Derby. Industry: Mechanical & Electrical Engineering. Salary: £50,000 - £60,000 per annum. Start Date: 2026-02-20. REF: J. Contact Name: Ben Evans. Contact Email: . Vacancy Published: 2 days ago. Senior Control Engineer Derby / Hybrid - 2 days working from home Are you an experienced Control Engineer ready to take technical ownership of complex projects? Do you enjoy leading from the front while remaining hands-on with PLC and SCADA development? Are you looking for a role where your decisions shape standards, safety and delivery? What's in it for you? £50,000 - £60,000 salary 25 days holiday plus bank holidays 5% pension contribution Private healthcare Death in service benefit 2 days working from home Option to purchase up to 5 additional holidays Employee assistance programme Overtime available What will you be doing? Taking technical responsibility for complex control system projects from design through to commissioning Acting as Lead Engineer on allocated projects, setting technical direction and ensuring quality standards are met Overseeing and supporting engineers, reviewing designs and resolving technical challenges Translating user requirements into robust PLC, SCADA and HMI solutions Defining system architectures, network design and control philosophies Carrying out detailed software design, configuration and testing Leading FAT activities and supporting SAT and on-site commissioning Working closely with Project Managers to manage risk, programme and technical scope Where will you be doing it? You'll be joining a long-established engineering organisation delivering essential infrastructure projects across the UK. The business supports clients in safeguarding water supplies, improving environmental performance and extending the life of critical assets. Working within a multidisciplinary design and build environment, you'll contribute to projects across water, power, energy, pharmaceutical, nuclear, and food and beverage sectors. The focus is on safe delivery, technical integrity and long-term client partnerships. What you'll need Significant experience in PLC and HMI software development using at least two platforms (e.g. Rockwell, Siemens, Mitsubishi or Schneider) Strong SCADA development and integration experience Proven experience leading control system projects across the full lifecycle Solid understanding of industrial communication protocols including EtherNet/IP, PROFINET, PROFIBUS DP/PA and Modbus TCP/IP Experience integrating Variable Speed Drives (VSDs) and field devices Strong knowledge of electrical safety standards and safe systems of work Ability to review, challenge and approve technical designs Confident in mentoring and guiding junior engineers We appreciate your CV may not be up to date. No problem, just apply and we can deal with that later. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Russell Taylor will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here. Apply Now >
Feb 26, 2026
Full time
Vacancy Title: Senior Controls Engineer. Contract Type: Permanent. Location: Derby. Industry: Mechanical & Electrical Engineering. Salary: £50,000 - £60,000 per annum. Start Date: 2026-02-20. REF: J. Contact Name: Ben Evans. Contact Email: . Vacancy Published: 2 days ago. Senior Control Engineer Derby / Hybrid - 2 days working from home Are you an experienced Control Engineer ready to take technical ownership of complex projects? Do you enjoy leading from the front while remaining hands-on with PLC and SCADA development? Are you looking for a role where your decisions shape standards, safety and delivery? What's in it for you? £50,000 - £60,000 salary 25 days holiday plus bank holidays 5% pension contribution Private healthcare Death in service benefit 2 days working from home Option to purchase up to 5 additional holidays Employee assistance programme Overtime available What will you be doing? Taking technical responsibility for complex control system projects from design through to commissioning Acting as Lead Engineer on allocated projects, setting technical direction and ensuring quality standards are met Overseeing and supporting engineers, reviewing designs and resolving technical challenges Translating user requirements into robust PLC, SCADA and HMI solutions Defining system architectures, network design and control philosophies Carrying out detailed software design, configuration and testing Leading FAT activities and supporting SAT and on-site commissioning Working closely with Project Managers to manage risk, programme and technical scope Where will you be doing it? You'll be joining a long-established engineering organisation delivering essential infrastructure projects across the UK. The business supports clients in safeguarding water supplies, improving environmental performance and extending the life of critical assets. Working within a multidisciplinary design and build environment, you'll contribute to projects across water, power, energy, pharmaceutical, nuclear, and food and beverage sectors. The focus is on safe delivery, technical integrity and long-term client partnerships. What you'll need Significant experience in PLC and HMI software development using at least two platforms (e.g. Rockwell, Siemens, Mitsubishi or Schneider) Strong SCADA development and integration experience Proven experience leading control system projects across the full lifecycle Solid understanding of industrial communication protocols including EtherNet/IP, PROFINET, PROFIBUS DP/PA and Modbus TCP/IP Experience integrating Variable Speed Drives (VSDs) and field devices Strong knowledge of electrical safety standards and safe systems of work Ability to review, challenge and approve technical designs Confident in mentoring and guiding junior engineers We appreciate your CV may not be up to date. No problem, just apply and we can deal with that later. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Russell Taylor will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here. Apply Now >
Senior AI Product Manager
Intercom
Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers. What's the opportunity? We're building a new function at Intercom: AI Product Management. For over a decade, Intercom has invested in in house AI, with a team of machine learning scientists, ML engineers, researchers, and AI designers. Now, we're expanding this team with product managers who will define the future of Intercom's AI platform and AI agent. As a Senior AI Product Manager, you'll shape the vision, strategy, and roadmap for core AI systems that power Fin and Intercom's AI features. You'll work at the intersection of advanced AI research, cutting edge product development, and real customer problems, helping us build world class AI products that deliver meaningful business impact. This is a high ownership role for a technical, customer obsessed PM who thrives in fast moving, ambiguous environments and loves turning complex AI capabilities into simple, delightful product experiences. What will I be doing? Lead a major part of our AI product surface. You'll own an important area of Intercom's AI platform or AI agent and be accountable for its vision, strategy, and impact. Deeply understand customers, the business, and the technology. You'll learn the space inside out: what customers need, where the business is going, and how our AI systems work. You'll use this understanding to make high quality decisions and build a compelling roadmap. Work side by side with a world class AI team. You'll collaborate every day with ML scientists, ML engineers, AI designers, and ML researchers. Together you'll explore new ideas, assess feasibility, evaluate trade offs, and turn advanced AI capabilities into high value product experiences. Ship ambitious, high quality AI product. You'll take AI concepts from early exploration through to production launches. You'll run fast experiments, define success metrics, evaluate performance, and iterate until the experiences are both effective and delightful. Collaborate across the company. You'll work closely with our core product org to integrate AI across the Intercom platform, and partner with GTM, marketing, support, and operations to drive adoption and customer impact. Lead through clarity, ownership, and momentum. You'll bring teams together, communicate decisions clearly, create alignment, and consistently push toward impactful outcomes. What skills do I need? Strong AI and technical fluency. You've built or worked deeply with AI/ML products, ideally including generative AI. You can discuss model behaviour, evaluation, prompts, architectures, constraints, and trade offs with technical partners. You're comfortable working autonomously in complex technical spaces. Excellent product judgment. You balance customer needs, business goals, and technical realities. You know when to push for ambitious ideas and when to iterate quickly. You can turn new or ambiguous AI capabilities into clear, valuable product experiences. Sharp problem framing and customer insight. You can independently understand and articulate complex problems using research, data, and direct customer conversations. You translate complexity into crisp problem statements for your team. Ability to build world class product. You collaborate deeply with engineering and design to ship high quality software. You know how to test, measure, and iterate on AI systems and user facing AI features. You care deeply about safety, reliability, and delivering customer value. Strong communication and leadership. You influence widely, bring structure to ambiguity, and create momentum. You communicate clearly and frequently, keeping partners aligned and engaged. You take ownership and raise the bar for the team around you. Why you'll love it here You'll work with an experienced AI team that has been shipping AI long before it was mainstream. You'll have real autonomy, real impact, and real responsibility. You'll help build the next generation of customer service through the power of AI. You'll help shape the future of AI PM craft at Intercom. We are a well treated bunch, with awesome benefits! If there's something important to you that's not on this list, talk to us! Competitive salary and equity in a fast growing start up We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen Pension scheme & match up to 4% Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents Flexible paid time off policy Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones If you're cycling, we've got you covered on the Cycle to Work Scheme. With secure bike storage too MacBooks are our standard, but we also offer Windows for certain roles when needed. Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values. Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.
Feb 25, 2026
Full time
Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers. What's the opportunity? We're building a new function at Intercom: AI Product Management. For over a decade, Intercom has invested in in house AI, with a team of machine learning scientists, ML engineers, researchers, and AI designers. Now, we're expanding this team with product managers who will define the future of Intercom's AI platform and AI agent. As a Senior AI Product Manager, you'll shape the vision, strategy, and roadmap for core AI systems that power Fin and Intercom's AI features. You'll work at the intersection of advanced AI research, cutting edge product development, and real customer problems, helping us build world class AI products that deliver meaningful business impact. This is a high ownership role for a technical, customer obsessed PM who thrives in fast moving, ambiguous environments and loves turning complex AI capabilities into simple, delightful product experiences. What will I be doing? Lead a major part of our AI product surface. You'll own an important area of Intercom's AI platform or AI agent and be accountable for its vision, strategy, and impact. Deeply understand customers, the business, and the technology. You'll learn the space inside out: what customers need, where the business is going, and how our AI systems work. You'll use this understanding to make high quality decisions and build a compelling roadmap. Work side by side with a world class AI team. You'll collaborate every day with ML scientists, ML engineers, AI designers, and ML researchers. Together you'll explore new ideas, assess feasibility, evaluate trade offs, and turn advanced AI capabilities into high value product experiences. Ship ambitious, high quality AI product. You'll take AI concepts from early exploration through to production launches. You'll run fast experiments, define success metrics, evaluate performance, and iterate until the experiences are both effective and delightful. Collaborate across the company. You'll work closely with our core product org to integrate AI across the Intercom platform, and partner with GTM, marketing, support, and operations to drive adoption and customer impact. Lead through clarity, ownership, and momentum. You'll bring teams together, communicate decisions clearly, create alignment, and consistently push toward impactful outcomes. What skills do I need? Strong AI and technical fluency. You've built or worked deeply with AI/ML products, ideally including generative AI. You can discuss model behaviour, evaluation, prompts, architectures, constraints, and trade offs with technical partners. You're comfortable working autonomously in complex technical spaces. Excellent product judgment. You balance customer needs, business goals, and technical realities. You know when to push for ambitious ideas and when to iterate quickly. You can turn new or ambiguous AI capabilities into clear, valuable product experiences. Sharp problem framing and customer insight. You can independently understand and articulate complex problems using research, data, and direct customer conversations. You translate complexity into crisp problem statements for your team. Ability to build world class product. You collaborate deeply with engineering and design to ship high quality software. You know how to test, measure, and iterate on AI systems and user facing AI features. You care deeply about safety, reliability, and delivering customer value. Strong communication and leadership. You influence widely, bring structure to ambiguity, and create momentum. You communicate clearly and frequently, keeping partners aligned and engaged. You take ownership and raise the bar for the team around you. Why you'll love it here You'll work with an experienced AI team that has been shipping AI long before it was mainstream. You'll have real autonomy, real impact, and real responsibility. You'll help build the next generation of customer service through the power of AI. You'll help shape the future of AI PM craft at Intercom. We are a well treated bunch, with awesome benefits! If there's something important to you that's not on this list, talk to us! Competitive salary and equity in a fast growing start up We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen Pension scheme & match up to 4% Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents Flexible paid time off policy Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones If you're cycling, we've got you covered on the Cycle to Work Scheme. With secure bike storage too MacBooks are our standard, but we also offer Windows for certain roles when needed. Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values. Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.
Director of Product B2B (m/f/d)
Bauer Media Group Heinrich Bauer Verlag KG Manchester, Lancashire
Select how often (in days) to receive an alert: Bauer Media Audio is Europe's largest commercial audio broadcaster. We are on a journey to evolve the world of audio and continue to deliver for our audiences across Broadcast and Digital by sustained innovation across our entireproduct and technology estate. The Director of Product B2B (m/f/d) is a senior leadership role responsible for driving the vision, strategy and implementation of high-quality software products that deliver Bauer Media Audio internal needs. Alongside setting the Product strategy, they will foster a culture of excellence, working closely with other peers in Technology and the wider business. This is a key role in the BMA Technology organisation, focusing on delivering value to BMA across nine international markets, ensuring great collaboration and cooperation with market teams. It requires the individual to have a solid product development experience in complex environments, leading large scale teams & projects, inspiring and motivating them and stakehodlers alike. Main Responsibilities Develop and own the multi-year product roadmap for the audio business systems portfolio, aligned with company strategy and market opportunity. Identify emerging trends in professional audio, signal processing, DSP, AV-over-IP, conferencing, and cloud-enabled systems. Define product positioning, value propositions, and competitive differentiation. Lead cross-functional teams to bring new business focused audio products from concept to launch. Prioritize features, technical requirements, and user experience improvements based on customer research, data insights, and market dynamics. Oversee product lifecycle management and strategies for continuous improvement. Technical & Engineering Collaboration Partner closely with engineering leadership to ensure system architecture, technical feasibility, and development plans are in place and future proof. Facilitate trade-off decisions between cost, performance, and time-to-market. Ensure robust testing processes and product quality standards across hardware and software. Work with commercial/sales and other teams to develop a product vision & strategy that delivers on business needs. Represent the company at industry events, technology forums, and partner meetings. Monitor performance metrics, forecast demand, and drive operational efficiency. Lead business cases for new opportunities, including ROI modelling. Leadership & Team Development Mentor and develop product managers and business analysts in the team. Foster a culture of innovation, accountability, and customer-first thinking. Enhance processes for product planning, documentation, and agile development. Main Objectives Delivering Value:Ensure the teams deliver customer and market-driven solutions that align with overall business objectives. Operational Excellence: Oversee product operational performance, ensuring that products and systems are robust, scalable, and secure. Team Growth & Development:Ensure the team remains motivated, well-supported, and continuously improving in terms of technical and personal development. Job Requirements Personal skills: Organisation & Prioritisation: Ability to manage multiple projects and demands, ensuring that business and market needs are met in a timely manner. Clear Communication:Strong written and verbal communication skills, particularly in managing high-pressure situations like incident escalations. Resilience & Adaptability: Ability to maintain calm and clarity under pressure, demonstrating strong decision-making and problem-solving skills in complex technical environments. Strong problem-solving abilities, with a technical background that allows for effective management of complex back-end systems. High emotional intelligence, with a focus on empathy-driven communication and conflict resolution. Adaptable and decisive, capable of handling shifting priorities in a fast-paced environment. Excellent organisational skills, able to manage multiple projects and tasks concurrently. Collaboration & Empathy: Strong interpersonal skills, enabling effective collaboration with internal teams and external stakeholders. A focus on transparent and empathetic communication. Conflict Resolution:Ability to mediate disputes within the team and ensure conflicts are resolved constructively. Stakeholder Management: Proven ability to interact and influence product and technology teams, aligning technical work with business objectives. Location Manchester, UK-wide (hybrid) About Bauer Media Group We are a media business focused on creating content that matters to millions of people across Europe. Our offering extends from print and online publishing to audio broadcasting and entertainment, alongside investments in other media related sectors. With more than 500 million copies sold each year, we are one of Europe's largest Publishers. From women's and celebrities' magazines to TV listings to food and special interest, we own some of the most popular publishing brands in Germany, UK, Poland and France - both digital and print. But not only that. Reaching over 61 million listeners weekly, we operate over 150 radio and podcast brands in nine countries, spanning the UK, Ireland, Poland, Slovakia, Denmark, Sweden, Finland, Norway and Portugal. Family-owned in the 5th generation, Bauer Media focuses on the long-term, with a consumer-first mindset that guides us across our diverse portfolio. Our workforce of 12,000 shares a common purpose: to deliver content and services that enrich people's everyday lives. What's in it for you You'll have 28 days holiday, bank holidays & 2 volunteer days to use. Your development matters, so access to our internal training provider - Bauer Academy, is a huge win. We have enhanced Maternity/Adoption, Paternity and Shared Parental Leave Pay. You'll have the opportunity for flexible working. And much more! Find the full details of our benefits here We are an international employer and equal opportunities are important to us. That's why we welcome everyone in their uniqueness, regardless of e.g. religion, gender, skin color, disability in our house. We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or a long term health condition, and need us to make any reasonable adjustments or do anything differently during any stage of the recruitment process, please let us know by emailing We are actively recruiting for this position, so the job advert may close earlier than expected. If you have any feedback regarding our UK recruitment process, please email we would love to hear from you. Date Job Posting Last Updated: 18 Feb 2026
Feb 25, 2026
Full time
Select how often (in days) to receive an alert: Bauer Media Audio is Europe's largest commercial audio broadcaster. We are on a journey to evolve the world of audio and continue to deliver for our audiences across Broadcast and Digital by sustained innovation across our entireproduct and technology estate. The Director of Product B2B (m/f/d) is a senior leadership role responsible for driving the vision, strategy and implementation of high-quality software products that deliver Bauer Media Audio internal needs. Alongside setting the Product strategy, they will foster a culture of excellence, working closely with other peers in Technology and the wider business. This is a key role in the BMA Technology organisation, focusing on delivering value to BMA across nine international markets, ensuring great collaboration and cooperation with market teams. It requires the individual to have a solid product development experience in complex environments, leading large scale teams & projects, inspiring and motivating them and stakehodlers alike. Main Responsibilities Develop and own the multi-year product roadmap for the audio business systems portfolio, aligned with company strategy and market opportunity. Identify emerging trends in professional audio, signal processing, DSP, AV-over-IP, conferencing, and cloud-enabled systems. Define product positioning, value propositions, and competitive differentiation. Lead cross-functional teams to bring new business focused audio products from concept to launch. Prioritize features, technical requirements, and user experience improvements based on customer research, data insights, and market dynamics. Oversee product lifecycle management and strategies for continuous improvement. Technical & Engineering Collaboration Partner closely with engineering leadership to ensure system architecture, technical feasibility, and development plans are in place and future proof. Facilitate trade-off decisions between cost, performance, and time-to-market. Ensure robust testing processes and product quality standards across hardware and software. Work with commercial/sales and other teams to develop a product vision & strategy that delivers on business needs. Represent the company at industry events, technology forums, and partner meetings. Monitor performance metrics, forecast demand, and drive operational efficiency. Lead business cases for new opportunities, including ROI modelling. Leadership & Team Development Mentor and develop product managers and business analysts in the team. Foster a culture of innovation, accountability, and customer-first thinking. Enhance processes for product planning, documentation, and agile development. Main Objectives Delivering Value:Ensure the teams deliver customer and market-driven solutions that align with overall business objectives. Operational Excellence: Oversee product operational performance, ensuring that products and systems are robust, scalable, and secure. Team Growth & Development:Ensure the team remains motivated, well-supported, and continuously improving in terms of technical and personal development. Job Requirements Personal skills: Organisation & Prioritisation: Ability to manage multiple projects and demands, ensuring that business and market needs are met in a timely manner. Clear Communication:Strong written and verbal communication skills, particularly in managing high-pressure situations like incident escalations. Resilience & Adaptability: Ability to maintain calm and clarity under pressure, demonstrating strong decision-making and problem-solving skills in complex technical environments. Strong problem-solving abilities, with a technical background that allows for effective management of complex back-end systems. High emotional intelligence, with a focus on empathy-driven communication and conflict resolution. Adaptable and decisive, capable of handling shifting priorities in a fast-paced environment. Excellent organisational skills, able to manage multiple projects and tasks concurrently. Collaboration & Empathy: Strong interpersonal skills, enabling effective collaboration with internal teams and external stakeholders. A focus on transparent and empathetic communication. Conflict Resolution:Ability to mediate disputes within the team and ensure conflicts are resolved constructively. Stakeholder Management: Proven ability to interact and influence product and technology teams, aligning technical work with business objectives. Location Manchester, UK-wide (hybrid) About Bauer Media Group We are a media business focused on creating content that matters to millions of people across Europe. Our offering extends from print and online publishing to audio broadcasting and entertainment, alongside investments in other media related sectors. With more than 500 million copies sold each year, we are one of Europe's largest Publishers. From women's and celebrities' magazines to TV listings to food and special interest, we own some of the most popular publishing brands in Germany, UK, Poland and France - both digital and print. But not only that. Reaching over 61 million listeners weekly, we operate over 150 radio and podcast brands in nine countries, spanning the UK, Ireland, Poland, Slovakia, Denmark, Sweden, Finland, Norway and Portugal. Family-owned in the 5th generation, Bauer Media focuses on the long-term, with a consumer-first mindset that guides us across our diverse portfolio. Our workforce of 12,000 shares a common purpose: to deliver content and services that enrich people's everyday lives. What's in it for you You'll have 28 days holiday, bank holidays & 2 volunteer days to use. Your development matters, so access to our internal training provider - Bauer Academy, is a huge win. We have enhanced Maternity/Adoption, Paternity and Shared Parental Leave Pay. You'll have the opportunity for flexible working. And much more! Find the full details of our benefits here We are an international employer and equal opportunities are important to us. That's why we welcome everyone in their uniqueness, regardless of e.g. religion, gender, skin color, disability in our house. We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or a long term health condition, and need us to make any reasonable adjustments or do anything differently during any stage of the recruitment process, please let us know by emailing We are actively recruiting for this position, so the job advert may close earlier than expected. If you have any feedback regarding our UK recruitment process, please email we would love to hear from you. Date Job Posting Last Updated: 18 Feb 2026
REED Talent Solutions
Application Development Manager
REED Talent Solutions Manchester, Lancashire
Senior Application Developer (COTS solutions) A Senior Application Developer is required for our client based in Manchester. This is a hybrid position, with around 1-2 days per week on site. 1-2 days per week on-site in Manchester £51,613-£64,373 depending on experience We are seeking a highly experienced Senior Application Developer to lead and support the customisation and integration of off-the-shelf software products (COTS). In this pivotal role, you will collaborate with business stakeholders and the IT team to design, implement, and maintain COTS solutions that address complex organisational needs, ensuring high standards of performance, security, and scalability. Day-to-day of the role: Leadership in Customisation & Integration: Lead the customisation and configuration of COTS applications to meet business requirements. Design and implement solutions that integrate seamlessly with existing infrastructure and ensure scalability for future growth. Strategic Consultation & Requirement Analysis: Work closely with business stakeholders to understand their needs and translate them into technical specifications. Provide expert advice on the best practices for configuration and integration to optimise business processes. Technical Mentorship: Mentor developers, offering guidance on coding standards, best practices, and troubleshooting techniques. Foster a collaborative and innovative development environment. System Architecture & Design: Lead architectural discussions regarding system integration and ensure that the solutions meet both functional and non-functional requirements (eg, performance, security, and usability). Customisation of COTS Solutions: Implement, configure, and enhance various COTS products to fit organisational requirements. Oversee the creation of custom modules, plugins, and integrations to bridge gaps where necessary. Quality Assurance & Performance Tuning: Ensure high-quality deliverables by overseeing unit testing, code reviews, and performance optimisation. Identify and resolve bottlenecks or issues to maintain optimal performance. Change Management & Documentation: Lead change management processes, ensuring that customizations and upgrades to COTS products are properly tracked, documented, and tested. Ongoing Support & Maintenance: Take ownership of maintaining and troubleshooting customized COTS applications. Perform upgrades, patching, and ensure systems are up to date while minimizing disruption to business operations. Required Skills & Qualifications: Strong proficiency in programming languages (eg, Java, Python, C#, JavaScript) and SQL. Extensive experience with APIs, third-party libraries, and system integration techniques. Proficiency in HTML5, CSS3, and JavaScript. Experience working within change control procedures. Knowledge of SQL and experience with databases (eg, MySQL, MS SQL). Familiarity with version control systems (eg, Git and GitHub). Proven ability to document software development and create test scripts. Excellent debugging skills and experience troubleshooting performance issues. Benefits include; 35 days paid annual leave plus 8 bank holidays. Significant pension contribution. Retail discounts. Cycle to work scheme. In the first instance please submit your CV. Customisation, Integration, Off-the-shelf software products (COTS), Configuration, System integration, Custom modules, Plugins, Java, Python, JavaScript, SQL, APIs, Third-party libraries, HTML5, CSS3, MySQL, MS SQL, Git, GitHub, Test scripts, AWS, Azure, Google Cloud, Agile
Feb 25, 2026
Full time
Senior Application Developer (COTS solutions) A Senior Application Developer is required for our client based in Manchester. This is a hybrid position, with around 1-2 days per week on site. 1-2 days per week on-site in Manchester £51,613-£64,373 depending on experience We are seeking a highly experienced Senior Application Developer to lead and support the customisation and integration of off-the-shelf software products (COTS). In this pivotal role, you will collaborate with business stakeholders and the IT team to design, implement, and maintain COTS solutions that address complex organisational needs, ensuring high standards of performance, security, and scalability. Day-to-day of the role: Leadership in Customisation & Integration: Lead the customisation and configuration of COTS applications to meet business requirements. Design and implement solutions that integrate seamlessly with existing infrastructure and ensure scalability for future growth. Strategic Consultation & Requirement Analysis: Work closely with business stakeholders to understand their needs and translate them into technical specifications. Provide expert advice on the best practices for configuration and integration to optimise business processes. Technical Mentorship: Mentor developers, offering guidance on coding standards, best practices, and troubleshooting techniques. Foster a collaborative and innovative development environment. System Architecture & Design: Lead architectural discussions regarding system integration and ensure that the solutions meet both functional and non-functional requirements (eg, performance, security, and usability). Customisation of COTS Solutions: Implement, configure, and enhance various COTS products to fit organisational requirements. Oversee the creation of custom modules, plugins, and integrations to bridge gaps where necessary. Quality Assurance & Performance Tuning: Ensure high-quality deliverables by overseeing unit testing, code reviews, and performance optimisation. Identify and resolve bottlenecks or issues to maintain optimal performance. Change Management & Documentation: Lead change management processes, ensuring that customizations and upgrades to COTS products are properly tracked, documented, and tested. Ongoing Support & Maintenance: Take ownership of maintaining and troubleshooting customized COTS applications. Perform upgrades, patching, and ensure systems are up to date while minimizing disruption to business operations. Required Skills & Qualifications: Strong proficiency in programming languages (eg, Java, Python, C#, JavaScript) and SQL. Extensive experience with APIs, third-party libraries, and system integration techniques. Proficiency in HTML5, CSS3, and JavaScript. Experience working within change control procedures. Knowledge of SQL and experience with databases (eg, MySQL, MS SQL). Familiarity with version control systems (eg, Git and GitHub). Proven ability to document software development and create test scripts. Excellent debugging skills and experience troubleshooting performance issues. Benefits include; 35 days paid annual leave plus 8 bank holidays. Significant pension contribution. Retail discounts. Cycle to work scheme. In the first instance please submit your CV. Customisation, Integration, Off-the-shelf software products (COTS), Configuration, System integration, Custom modules, Plugins, Java, Python, JavaScript, SQL, APIs, Third-party libraries, HTML5, CSS3, MySQL, MS SQL, Git, GitHub, Test scripts, AWS, Azure, Google Cloud, Agile
LA International Computer Consultants Ltd
Infrastructure Storage Analyst
LA International Computer Consultants Ltd Manchester, Lancashire
Role Title: Infrastructure Storage Analyst Location: 1 day per month at Manchester office/may ask candidate to visit office at Birmingham in future for only 1 day per month. Duration: 6 months contract duration Rate £316.83 INSIDE IR35 MUST BE THROUGH UMBRELLA Role Description: MUST HAVE: -VMware + enterprise skills like vRealize, SRM, operations manager -CISCO UCS infrastructure (compute, networking and storage combined into a single unit) -Good knowledge of storage technologies vSAN and VxRail -Experience with Linux command line technologies, as IBM Storage operates on a Unix interface. -Exposure to and application of cluster management within Spectrum Scale. -Familiarity with Spectrum Scale protocols, including GPFS, NFS, and SMB in an active-active topology. The Infrastructure Analyst - Storage will join an already established Platform team within CBS, providing a level of technical knowledge to undertake the troubleshooting and resolution to production incidents or problems independently escalating to Senior Engineers if required. Completes tasks to agreed levels of quality, within stated timescales with minimal supervision. Looks for improvement opportunities within the team and its processes/procedures. An effective team member who provides support and guidance to peers and other team members. Contributes to team efficiency through the creation of accurate technical documentation where required * Responsible for independently troubleshooting and resolving production service incidents * Undertake technical tasks such as patching, allocating storage, maintaining scripts and configuring backups Effectively prioritise tasks to ensure high priority activities are completed first Specific Skills: Demonstrable level of knowledge in their chosen technical discipline. Essential experience of working in a complex, pressurised production environment. Financial services experience would be desirable but not essential. Essential skills * Exposure to and application of IBM Flash Systems - knowledge and experience of replication using global mirror, metro mirror and change volumes * Exposure to and application of cluster management within Spectrum Scale, Oracle and ESXi environments * Exposure to and application Spectrum Scale - protocols to include GPFS, NFS, and SMB in active-active topology * Explore to or awareness of GKLM (SKLM) * Awareness of how actions can affect availability * Provision and redaction of storage across the IBM storage estate - all technologies * Experience of working with Linux command line technologies * Experience of ticket management using ServiceNow * An appreciation of Cloud technologies (AWS) and associated features * Knowledge of AWS server administration and features * Some experience of working within an Agile delivery environment * An understanding of VMware products including vSphere, vRealize & related technologies * An understanding of Cisco UCS & HPE infrastructure An understanding of virtualisation architectures and some experience supporting Please send latest CV LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.
Feb 25, 2026
Contractor
Role Title: Infrastructure Storage Analyst Location: 1 day per month at Manchester office/may ask candidate to visit office at Birmingham in future for only 1 day per month. Duration: 6 months contract duration Rate £316.83 INSIDE IR35 MUST BE THROUGH UMBRELLA Role Description: MUST HAVE: -VMware + enterprise skills like vRealize, SRM, operations manager -CISCO UCS infrastructure (compute, networking and storage combined into a single unit) -Good knowledge of storage technologies vSAN and VxRail -Experience with Linux command line technologies, as IBM Storage operates on a Unix interface. -Exposure to and application of cluster management within Spectrum Scale. -Familiarity with Spectrum Scale protocols, including GPFS, NFS, and SMB in an active-active topology. The Infrastructure Analyst - Storage will join an already established Platform team within CBS, providing a level of technical knowledge to undertake the troubleshooting and resolution to production incidents or problems independently escalating to Senior Engineers if required. Completes tasks to agreed levels of quality, within stated timescales with minimal supervision. Looks for improvement opportunities within the team and its processes/procedures. An effective team member who provides support and guidance to peers and other team members. Contributes to team efficiency through the creation of accurate technical documentation where required * Responsible for independently troubleshooting and resolving production service incidents * Undertake technical tasks such as patching, allocating storage, maintaining scripts and configuring backups Effectively prioritise tasks to ensure high priority activities are completed first Specific Skills: Demonstrable level of knowledge in their chosen technical discipline. Essential experience of working in a complex, pressurised production environment. Financial services experience would be desirable but not essential. Essential skills * Exposure to and application of IBM Flash Systems - knowledge and experience of replication using global mirror, metro mirror and change volumes * Exposure to and application of cluster management within Spectrum Scale, Oracle and ESXi environments * Exposure to and application Spectrum Scale - protocols to include GPFS, NFS, and SMB in active-active topology * Explore to or awareness of GKLM (SKLM) * Awareness of how actions can affect availability * Provision and redaction of storage across the IBM storage estate - all technologies * Experience of working with Linux command line technologies * Experience of ticket management using ServiceNow * An appreciation of Cloud technologies (AWS) and associated features * Knowledge of AWS server administration and features * Some experience of working within an Agile delivery environment * An understanding of VMware products including vSphere, vRealize & related technologies * An understanding of Cisco UCS & HPE infrastructure An understanding of virtualisation architectures and some experience supporting Please send latest CV LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.
scrumconnect ltd
Senior Performance Test Engineer
scrumconnect ltd
About Scrumconnect Consulting Scrumconnect Consulting is a multi-award-winning digital consultancy, recognised for delivering impactful technology solutions across UK government departments. Our work has positively influenced the lives of over 40 million UK citizens. With a strong commitment to user-centred design and agile delivery, and more to deliver innovative digital services that matter. Role Overview We are looking for a Senior Performance Tester to deliver hands-on load and performance testing across large-scale digital services and Back End applications, with experience of working with cloud-based distributed services. This is a technical, delivery-focused role operating in structured and governed environments where performance, resilience, and scalability are critical to service success. Key Responsibilities Design and execute load, stress, volume, soak, and scalability tests Analyse performance results, logs, and system metrics to identify bottlenecks Gather and Validate performance NFRs, volumetrics, and capacity assumptions Prepare and maintain performance test scripts and execution runbooks Execute tests in cloud-hosted (AWS) non-production environments Raise performance defects with clear technical evidence Support CI/CD integration for performance testing where required Contribute to test reports, defect triage, and test completion evidence Work closely with developers, architects, platform, and operations teams Essential Skills & Experience Strong experience in performance testing of enterprise systems Hands-on delivery using tools such as JMeter, Gatling, LoadRunner, k6 (or equivalent) Solid understanding of: APIs, HTTP, databases, messaging, caching Backend and distributed system performance characteristics Experience analysing logs and monitoring data Familiarity with Agile and hybrid delivery models Experience working in regulated or high-assurance environments Desirable Experience with APM tools (eg Dynatrace, AppDynamics, Elastic Search with Kibana/Grafana across digital services ) Public-sector or large programme delivery experience Familiarity with GDS Scope & Accountability Responsible for hands-on performance test design and execution Owns quality and accuracy of assigned test artefacts and results Contributes analysis and recommendations but does not hold final assurance authority Works under the direction of a Lead Performance Tester or Test Manager Accountable for timely delivery of agreed performance testing activities Our Commitment to Diversity & Inclusion At Scrumconnect Consulting, we believe that diversity drives innovation . We are committed to creating an inclusive environment where everyone is respected, valued, and supported. We actively encourage applications from women, people with disabilities, individuals from underrepresented communities , and those seeking flexible working arrangements . As a Disability Confident Level 1 employer , we provide reasonable adjustments throughout the recruitment process and employment to ensure equal opportunity for all.
Feb 25, 2026
Full time
About Scrumconnect Consulting Scrumconnect Consulting is a multi-award-winning digital consultancy, recognised for delivering impactful technology solutions across UK government departments. Our work has positively influenced the lives of over 40 million UK citizens. With a strong commitment to user-centred design and agile delivery, and more to deliver innovative digital services that matter. Role Overview We are looking for a Senior Performance Tester to deliver hands-on load and performance testing across large-scale digital services and Back End applications, with experience of working with cloud-based distributed services. This is a technical, delivery-focused role operating in structured and governed environments where performance, resilience, and scalability are critical to service success. Key Responsibilities Design and execute load, stress, volume, soak, and scalability tests Analyse performance results, logs, and system metrics to identify bottlenecks Gather and Validate performance NFRs, volumetrics, and capacity assumptions Prepare and maintain performance test scripts and execution runbooks Execute tests in cloud-hosted (AWS) non-production environments Raise performance defects with clear technical evidence Support CI/CD integration for performance testing where required Contribute to test reports, defect triage, and test completion evidence Work closely with developers, architects, platform, and operations teams Essential Skills & Experience Strong experience in performance testing of enterprise systems Hands-on delivery using tools such as JMeter, Gatling, LoadRunner, k6 (or equivalent) Solid understanding of: APIs, HTTP, databases, messaging, caching Backend and distributed system performance characteristics Experience analysing logs and monitoring data Familiarity with Agile and hybrid delivery models Experience working in regulated or high-assurance environments Desirable Experience with APM tools (eg Dynatrace, AppDynamics, Elastic Search with Kibana/Grafana across digital services ) Public-sector or large programme delivery experience Familiarity with GDS Scope & Accountability Responsible for hands-on performance test design and execution Owns quality and accuracy of assigned test artefacts and results Contributes analysis and recommendations but does not hold final assurance authority Works under the direction of a Lead Performance Tester or Test Manager Accountable for timely delivery of agreed performance testing activities Our Commitment to Diversity & Inclusion At Scrumconnect Consulting, we believe that diversity drives innovation . We are committed to creating an inclusive environment where everyone is respected, valued, and supported. We actively encourage applications from women, people with disabilities, individuals from underrepresented communities , and those seeking flexible working arrangements . As a Disability Confident Level 1 employer , we provide reasonable adjustments throughout the recruitment process and employment to ensure equal opportunity for all.
Senior Bioinformatics Scientist
BioLegend, Inc. Cambridge, Cambridgeshire
We have an exciting opportunity for an experienced bioinformatician who is interested in working at the forefront of the gene editing (CRISPR knock out, base editing) and gene modulation (CRISPRa, CRISPRi, RNAi) fields. As a Bioinformatics Scientist / Senior Bioinformatics Scientist, you will have the opportunity to apply your strong bioinformatics background and software development skills to make key contributions in support of a wide variety of Revvity products and services including screening services, base editing research, whole genome CRISPR/RNAi reagents, and diagnostics reference standards. In this role, you will work closely with scientists, software engineers, product managers, and other bioinformaticians to support and drive cutting edge research products and services. If you are an experienced bioinformatician, are fulfilled by working on challenging problems, and enjoy being part of a vibrant team, this role is for you! Key Responsibilities Work as part of an Agile development team to develop, test, document, and support bioinformatics pipelines and tools (primarily Python with some C# and R) Help manage complex projects by gathering user requirements and breaking them into technical tasks for the team Mentor junior group members and provide high level guidance on software architecture, bioinformatics, and scientific approach to problems Provide expert feedback on new code through pull requests Drive collaboration with scientists, product managers, software engineers, and other internal stakeholders to understand and address the complex, emerging needs of our business and customers Prepare and present high quality data packages and reports to internal/external clients Help drive innovation within the bioinformatics group and company by suggesting new areas of research/development Essential Competencies & Requirements Relevant experience post PhD (or equivalent) in bioinformatics, computational biology, molecular biology, chemistry, physics, statistics, computer science, or a related field Bioinformatics expertise - experienced in using standard tools and common data sources Strong software development skills - 3+ years Python development and testing, experience creating and querying databases (e.g., PostgreSQL), advanced knowledge of Git, experience developing user facing software (command line, web app), strong familiarity with WSL (Linux) command line Able to work independently and deliver high quality results while managing multiple simultaneous projects Desirable Competencies & Requirements Experience working as part of an Agile development team, including code reviews and sprint team roles Familiarity with cloud development and resources (Azure, AWS); HPC experience a plus Experience working in Flask (or another Python web framework) and Python development tools (e.g., pyenv, poetry, tox) Experience with Docker and writing Dockerfiles and CI/CD pipelines (Jenkins, CircleCI, Azure Pipelines, etc.) Experience developing NGS analysis pipelines or familiarity with common gene and variant annotation data sources (e.g., NCBI, COSMIC) Intermediate to advanced experience developing in a language other than Python (especially R or C#)
Feb 25, 2026
Full time
We have an exciting opportunity for an experienced bioinformatician who is interested in working at the forefront of the gene editing (CRISPR knock out, base editing) and gene modulation (CRISPRa, CRISPRi, RNAi) fields. As a Bioinformatics Scientist / Senior Bioinformatics Scientist, you will have the opportunity to apply your strong bioinformatics background and software development skills to make key contributions in support of a wide variety of Revvity products and services including screening services, base editing research, whole genome CRISPR/RNAi reagents, and diagnostics reference standards. In this role, you will work closely with scientists, software engineers, product managers, and other bioinformaticians to support and drive cutting edge research products and services. If you are an experienced bioinformatician, are fulfilled by working on challenging problems, and enjoy being part of a vibrant team, this role is for you! Key Responsibilities Work as part of an Agile development team to develop, test, document, and support bioinformatics pipelines and tools (primarily Python with some C# and R) Help manage complex projects by gathering user requirements and breaking them into technical tasks for the team Mentor junior group members and provide high level guidance on software architecture, bioinformatics, and scientific approach to problems Provide expert feedback on new code through pull requests Drive collaboration with scientists, product managers, software engineers, and other internal stakeholders to understand and address the complex, emerging needs of our business and customers Prepare and present high quality data packages and reports to internal/external clients Help drive innovation within the bioinformatics group and company by suggesting new areas of research/development Essential Competencies & Requirements Relevant experience post PhD (or equivalent) in bioinformatics, computational biology, molecular biology, chemistry, physics, statistics, computer science, or a related field Bioinformatics expertise - experienced in using standard tools and common data sources Strong software development skills - 3+ years Python development and testing, experience creating and querying databases (e.g., PostgreSQL), advanced knowledge of Git, experience developing user facing software (command line, web app), strong familiarity with WSL (Linux) command line Able to work independently and deliver high quality results while managing multiple simultaneous projects Desirable Competencies & Requirements Experience working as part of an Agile development team, including code reviews and sprint team roles Familiarity with cloud development and resources (Azure, AWS); HPC experience a plus Experience working in Flask (or another Python web framework) and Python development tools (e.g., pyenv, poetry, tox) Experience with Docker and writing Dockerfiles and CI/CD pipelines (Jenkins, CircleCI, Azure Pipelines, etc.) Experience developing NGS analysis pipelines or familiarity with common gene and variant annotation data sources (e.g., NCBI, COSMIC) Intermediate to advanced experience developing in a language other than Python (especially R or C#)
SENIOR RESEARCH & DEVELOPMENT CONSULTANT (SCHOOLS)
Cyngor Caerdydd/Cardiff Council Cardiff, South Glamorgan
ICT is part of the Council's Customer and Digital Services Directorate. Its primary functions are to provide high quality IT systems, support and maintenance across the organisation; to provide strategic advice and guidance to the service areas and their directorates; to contribute to the delivery of the Council's Digital First approach. The Service Desk Enterprise Systems and Data teams responsible for the development, support and maintenance of both in-house developed and 3rd party applications ICT Services teams delivering network, server and end user computing services Security and Compliance Enterprise Architecture About the job The technologies supported are predominantly based around Microsoft Windows desktop, laptop and server platforms with applications delivered through a range of physical, virtual and cloud infrastructures. Within the school environment there is a strong adoption of Chromebooks and iPads along with both Google and Microsoft cloud-based service offerings. You would be joining an enthusiastic and ambitious team with opportunities to work with a range of cutting edge technologies. You will have access to a diverse range of learning opportunities to enable you to develop your career path as well as access to regular performance and development reviews. Main Duties and Responsibilities Enhance and maintain end user computing services to meet the needs of the council, the local education authority and individual schools. Investigate and diagnose complex problems, deliver solutions and maintain overall infrastructure performance. Identify and investigate opportunities to improve service delivery and, where necessary, work to deliver new or enhanced solutions. Work with the Technical Infrastructure Manager and the wider Schools ICT Support Service to identify upcoming projects, assist in the management of the project and coordinate, align and manage resources to ensure successful project delivery. Support and contribute to service improvement activities and initiatives. Conduct performance management of the existing end user computing infrastructure. Advise and guide in the planning phases of ICT projects to ensure that end user computing requirements are considered in the overall specification. Conduct tests of hardware and software using defined procedures and diagnostic tools. Take personal responsibility for own health and safety and promote compliance ensuring a safe working environment. Monitor and take action to ensure performance of the service meets objectives, targets and quality standards. Respond to incidents and requests, including tickets logged via the ICT Service Desk, ensuring relevant prioritisation and detail to allow effective investigation and resolution and ensure SLAs are met. Develop relationships with technical and support staff to ensure systems and information requirements are specified and delivered. Actively participate in service improvement events. Mentor other team members and promote knowledge sharing and skills transfer. Maintain effective relationships with all technical and support staff to ensure systems and information requirements are specified and delivered. Provide management information, as required, and collaborate with key stakeholders regarding operational performance. Develop, review and maintain service plans, policies, processes and procedures. Support and contribute to service improvement activities and initiatives. Contribute to the Service's performance, objectives, targets and achievement of quality standards. What We Are Looking For From You Proven delivery of excellent customer service. Practical understanding of user experience and requirement analysis and the ability to identify user objectives for systems, products or services and define and implement the required solutions. Experience of problem management and proven ability to investigate and resolve problems in systems and services, including classification, prioritisation and initiation of action, documentation of root causes and implementation of remedies to prevent future incidents. Practical experience of managing, troubleshooting, customising and deploying current Microsoft Windows operating systems, Microsoft Office suites including Microsoft 365 and Microsoft Azure. Demonstrable experience researching new technologies and, where appropriate, identifying opportunities to introduce and implement new technologies to enhance service delivery. Excellent knowledge and understanding of end user computing and IT infrastructure and practical experience supporting enterprise IT environments. Additional information We welcome applications in both English and Welsh. Applications received in Welsh will not be treated less favourably than English applications.
Feb 25, 2026
Full time
ICT is part of the Council's Customer and Digital Services Directorate. Its primary functions are to provide high quality IT systems, support and maintenance across the organisation; to provide strategic advice and guidance to the service areas and their directorates; to contribute to the delivery of the Council's Digital First approach. The Service Desk Enterprise Systems and Data teams responsible for the development, support and maintenance of both in-house developed and 3rd party applications ICT Services teams delivering network, server and end user computing services Security and Compliance Enterprise Architecture About the job The technologies supported are predominantly based around Microsoft Windows desktop, laptop and server platforms with applications delivered through a range of physical, virtual and cloud infrastructures. Within the school environment there is a strong adoption of Chromebooks and iPads along with both Google and Microsoft cloud-based service offerings. You would be joining an enthusiastic and ambitious team with opportunities to work with a range of cutting edge technologies. You will have access to a diverse range of learning opportunities to enable you to develop your career path as well as access to regular performance and development reviews. Main Duties and Responsibilities Enhance and maintain end user computing services to meet the needs of the council, the local education authority and individual schools. Investigate and diagnose complex problems, deliver solutions and maintain overall infrastructure performance. Identify and investigate opportunities to improve service delivery and, where necessary, work to deliver new or enhanced solutions. Work with the Technical Infrastructure Manager and the wider Schools ICT Support Service to identify upcoming projects, assist in the management of the project and coordinate, align and manage resources to ensure successful project delivery. Support and contribute to service improvement activities and initiatives. Conduct performance management of the existing end user computing infrastructure. Advise and guide in the planning phases of ICT projects to ensure that end user computing requirements are considered in the overall specification. Conduct tests of hardware and software using defined procedures and diagnostic tools. Take personal responsibility for own health and safety and promote compliance ensuring a safe working environment. Monitor and take action to ensure performance of the service meets objectives, targets and quality standards. Respond to incidents and requests, including tickets logged via the ICT Service Desk, ensuring relevant prioritisation and detail to allow effective investigation and resolution and ensure SLAs are met. Develop relationships with technical and support staff to ensure systems and information requirements are specified and delivered. Actively participate in service improvement events. Mentor other team members and promote knowledge sharing and skills transfer. Maintain effective relationships with all technical and support staff to ensure systems and information requirements are specified and delivered. Provide management information, as required, and collaborate with key stakeholders regarding operational performance. Develop, review and maintain service plans, policies, processes and procedures. Support and contribute to service improvement activities and initiatives. Contribute to the Service's performance, objectives, targets and achievement of quality standards. What We Are Looking For From You Proven delivery of excellent customer service. Practical understanding of user experience and requirement analysis and the ability to identify user objectives for systems, products or services and define and implement the required solutions. Experience of problem management and proven ability to investigate and resolve problems in systems and services, including classification, prioritisation and initiation of action, documentation of root causes and implementation of remedies to prevent future incidents. Practical experience of managing, troubleshooting, customising and deploying current Microsoft Windows operating systems, Microsoft Office suites including Microsoft 365 and Microsoft Azure. Demonstrable experience researching new technologies and, where appropriate, identifying opportunities to introduce and implement new technologies to enhance service delivery. Excellent knowledge and understanding of end user computing and IT infrastructure and practical experience supporting enterprise IT environments. Additional information We welcome applications in both English and Welsh. Applications received in Welsh will not be treated less favourably than English applications.
RecruitmentRevolution.com
C# .NET Software Developer - with Blazor. Award-Winning SaaS. Remote / Hybrid
RecruitmentRevolution.com City, Sheffield
We are the makers of the fastest-growing vending management software in the British Isles, helping clients monitor/manage their estates of vending and coffee machines, as well as micro markets, through our extensive/powerful vending management systems. We have an exciting opportunity for a C# .NET Software Developer to join our multi-award-winning team and play a pivotal role in the design, development, and maintenance of our software products. The future is looking prosperous and we want you to be part of that. If you are a passionate C# .NET developer (with Blazor experience) and are looking to make a significant impact within a small, talented team, we would love to hear from you! The Role at a Glance: C# .NET Software Developer £45,000 - £65,000 Dependent on Experience Full Time - Permanent 25 days holiday plus benefits Location: fully remote for senior developers / hybrid working (2 days in Sheffield office) for a less experienced developer Culture: Embrace Innovation and Change Company: Award-winning SaaS company & leading provider of vending and coffee management software. Owned by Cantaloupe - 29,000+ customers worldwide Your Background: 4+ years C# .NET. Commercial Blazor experience. SQL Server knowledge. Database Management, Database Design, Problem-Solving, Developing Web Applications, Testing Web Applications. More About Us: Our vending management software was created right from the outset to make things Simply Better. First in vending, then in office coffee, and increasingly in micro markets. We make the best management systems anywhere, to help make our client's business the best it can be. Now, over a decade later, our company has grown, through the success of our clients. As our client base increases, we are able to invest ever more in our people, our products and our services. And this makes Vendmanager even more effective, attracting additional clients, as we expand in the UK and overseas. Today, we take pride in harnessing in-house the best technology expertise there is anywhere (spanning software, hardware and integration). And we serve the whole of the British Isles, while still continuing to grow apace, as new clients choose to join up. The C# .NET Software Developer role: We are seeking an experienced C# .NET Software Developer with expertise in Blazor to join our small, focused team. This opportunity requires a professional with a strong background in developing robust and scalable web applications. As a key member of our development team, you will report directly to the Head of Development and play a pivotal role in the design, development, and maintenance of our software products. A typical week as a C# .NET Software Developer: • Developing, testing, and maintaining web applications using C# .NET and Blazor. • Contributing to the architecture and design of new and existing applications and • integrated services. • Collaborating with stakeholders to define, design, and ship new features. • Troubleshooting and resolving software defects and issues. • Participating in code reviews to maintain high code quality standards. • Ensuring all code is well-documented and adheres to best practices. What will you bring? • Minimum of 4 years of current / recent professional experience in C# .NET development. • Knowledge of database design and management (SQL Server). • Proven experience with Blazor • Strong understanding of object-oriented programming principles. • Experience with front-end technologies such as HTML, CSS, and JavaScript. • Familiarity with RESTful APIs and web services. • Excellent problem-solving skills and attention to detail. • Ability to work effectively in a small team environment. • Strong verbal and written communication skills. Nice to Haves: • Experience of Devexpress components. • Familiarity with Agile development methodologies. • Experience with Azure or other cloud platforms. Why Join Us? • Competitive salary and benefits package. • Opportunity to work on cutting-edge technologies. • Supportive and collaborative team environment. • Opportunities for professional growth and development. • Flexible working hours and hybrid work options. If you love clean code, smart problem-solving, and working with talented people who care about what they build, we'd love to meet you. Join us and be part of a growing, award-winning SaaS team where your ideas matter and your work makes a difference. Apply today . Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Feb 25, 2026
Full time
We are the makers of the fastest-growing vending management software in the British Isles, helping clients monitor/manage their estates of vending and coffee machines, as well as micro markets, through our extensive/powerful vending management systems. We have an exciting opportunity for a C# .NET Software Developer to join our multi-award-winning team and play a pivotal role in the design, development, and maintenance of our software products. The future is looking prosperous and we want you to be part of that. If you are a passionate C# .NET developer (with Blazor experience) and are looking to make a significant impact within a small, talented team, we would love to hear from you! The Role at a Glance: C# .NET Software Developer £45,000 - £65,000 Dependent on Experience Full Time - Permanent 25 days holiday plus benefits Location: fully remote for senior developers / hybrid working (2 days in Sheffield office) for a less experienced developer Culture: Embrace Innovation and Change Company: Award-winning SaaS company & leading provider of vending and coffee management software. Owned by Cantaloupe - 29,000+ customers worldwide Your Background: 4+ years C# .NET. Commercial Blazor experience. SQL Server knowledge. Database Management, Database Design, Problem-Solving, Developing Web Applications, Testing Web Applications. More About Us: Our vending management software was created right from the outset to make things Simply Better. First in vending, then in office coffee, and increasingly in micro markets. We make the best management systems anywhere, to help make our client's business the best it can be. Now, over a decade later, our company has grown, through the success of our clients. As our client base increases, we are able to invest ever more in our people, our products and our services. And this makes Vendmanager even more effective, attracting additional clients, as we expand in the UK and overseas. Today, we take pride in harnessing in-house the best technology expertise there is anywhere (spanning software, hardware and integration). And we serve the whole of the British Isles, while still continuing to grow apace, as new clients choose to join up. The C# .NET Software Developer role: We are seeking an experienced C# .NET Software Developer with expertise in Blazor to join our small, focused team. This opportunity requires a professional with a strong background in developing robust and scalable web applications. As a key member of our development team, you will report directly to the Head of Development and play a pivotal role in the design, development, and maintenance of our software products. A typical week as a C# .NET Software Developer: • Developing, testing, and maintaining web applications using C# .NET and Blazor. • Contributing to the architecture and design of new and existing applications and • integrated services. • Collaborating with stakeholders to define, design, and ship new features. • Troubleshooting and resolving software defects and issues. • Participating in code reviews to maintain high code quality standards. • Ensuring all code is well-documented and adheres to best practices. What will you bring? • Minimum of 4 years of current / recent professional experience in C# .NET development. • Knowledge of database design and management (SQL Server). • Proven experience with Blazor • Strong understanding of object-oriented programming principles. • Experience with front-end technologies such as HTML, CSS, and JavaScript. • Familiarity with RESTful APIs and web services. • Excellent problem-solving skills and attention to detail. • Ability to work effectively in a small team environment. • Strong verbal and written communication skills. Nice to Haves: • Experience of Devexpress components. • Familiarity with Agile development methodologies. • Experience with Azure or other cloud platforms. Why Join Us? • Competitive salary and benefits package. • Opportunity to work on cutting-edge technologies. • Supportive and collaborative team environment. • Opportunities for professional growth and development. • Flexible working hours and hybrid work options. If you love clean code, smart problem-solving, and working with talented people who care about what they build, we'd love to meet you. Join us and be part of a growing, award-winning SaaS team where your ideas matter and your work makes a difference. Apply today . Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Senior Manager- Landing Gear Design
Vertical Aerospace Group Ltd Bristol, Somerset
Our Mission At Vertical Aerospace, we are pioneering the way for electric aviation. The Valo, our eVTOL (electric, vertical, take-off and landing), 'zero emissions' aircraft will set a new safety standard for how we will navigate the sky. We won't realise our mission following the same legacy processes and traditions our predecessors followed, instead, we want to 'redefine' aerospace best practices. We are growing quickly from a prototype business to a scaling SME, and the next few years will be critical to our success and delivering on our ambitious goals. Valo is targeting airliner-level safety certification in 2028 ahead of entering service with our airline and operator customers. What to Expect As the Senior Manager Landing Gear Design, you'll lead the design and delivery of the Valo's landing gear, working at the heart of the Structures team and reporting to the Head of Airframe. You'll collaborate closely with internal teams and external suppliers to develop a safe, lightweight, and reliable solution that integrates seamlessly with the overall airframe and with critical airframe systems. This is a critical role shaping one of the aircraft's key systems as we move through the next phase of design and development. What You'll Do Lead the design and development of the complete landing gear system for the Valo. Define system architecture, interfaces, and integration requirements with the airframe, the flight control system and the integrated avionic systems. Work closely with external suppliers to guide design, ensure technical compliance, and manage delivery. Collaborate with internal teams across structures, systems, loads, and manufacturing to ensure seamless integration. Review and approve detailed design work, drawings, and engineering reports. Support analysis and testing activities to validate performance and structural integrity. Contribute to the definition of certification plans and ensure compliance with airworthiness requirements. Identify design risks and drive resolution through to closure. Lead a Team of talented System and Design Engineers. Develop talent and contribute to the transformation of the Engineering Organization toward agility and efficiency. Management of the internal and external stakeholders What You'll Bring Deep experience designing and delivering landing gear systems, ideally for light or eVTOL aircraft Strong understanding of the structural and systems aspects of landing gear design Experience working on a certified aircraft programme Familiarity with single landing gear configurations and their unique design challenges Confidence working with external suppliers and reviewing technical deliverables Ability to define and manage system interfaces and integration requirements Understanding of relevant airworthiness standards and certification pathways A collaborative mindset and clear communication style What can you expect from us? We're on a mission. Where others see limits, we see opportunity, and we work at pace. Working at Vertical isn't your average role but for those seeking a challenge, a flexible, supportive organisation and an incredible team; working here is an opportunity to do the best work of your career. Our approach promotes ingenuity and courage, while our environment builds success through diligence in safety and being open in the way we work. The only way we're going to assure the next chapter of aviation history is by working as a team, relentlessly, towards our goal. Our benefits Our people matter - we're not going anywhere without them. Which is why our company benefits go beyond the essentials. 26 days holiday, plus bank holiday 5 extra days per year to buy (or sell) 5 extra days holiday when you get married or enter a civil partnership Additional 4% of your salary to spend on extra benefits Award-winning digital health and wellbeing service Company performance based bonus - rewarding company and individual performance Company Share Scheme - open to every Vertical employee Company Pension Scheme - 5% and we match it Breakfast on us, every day We may just be the hardest job you've ever had, but we're confident it will be the most rewarding. Join the team today and help us shape the future of Advanced Air Mobility. Disclaimer Statement We encourage you to apply even if you may not have all the experience listed in the advert. We recognise that talent comes in various forms and we are committed to providing opportunities that create an environment of growth, diversity, and inclusion for everyone. As part of our desire to review and make our processes fair, we may ask you questions related to these aspects during the application process. For more information on how we will use your data, see our Legal section.
Feb 25, 2026
Full time
Our Mission At Vertical Aerospace, we are pioneering the way for electric aviation. The Valo, our eVTOL (electric, vertical, take-off and landing), 'zero emissions' aircraft will set a new safety standard for how we will navigate the sky. We won't realise our mission following the same legacy processes and traditions our predecessors followed, instead, we want to 'redefine' aerospace best practices. We are growing quickly from a prototype business to a scaling SME, and the next few years will be critical to our success and delivering on our ambitious goals. Valo is targeting airliner-level safety certification in 2028 ahead of entering service with our airline and operator customers. What to Expect As the Senior Manager Landing Gear Design, you'll lead the design and delivery of the Valo's landing gear, working at the heart of the Structures team and reporting to the Head of Airframe. You'll collaborate closely with internal teams and external suppliers to develop a safe, lightweight, and reliable solution that integrates seamlessly with the overall airframe and with critical airframe systems. This is a critical role shaping one of the aircraft's key systems as we move through the next phase of design and development. What You'll Do Lead the design and development of the complete landing gear system for the Valo. Define system architecture, interfaces, and integration requirements with the airframe, the flight control system and the integrated avionic systems. Work closely with external suppliers to guide design, ensure technical compliance, and manage delivery. Collaborate with internal teams across structures, systems, loads, and manufacturing to ensure seamless integration. Review and approve detailed design work, drawings, and engineering reports. Support analysis and testing activities to validate performance and structural integrity. Contribute to the definition of certification plans and ensure compliance with airworthiness requirements. Identify design risks and drive resolution through to closure. Lead a Team of talented System and Design Engineers. Develop talent and contribute to the transformation of the Engineering Organization toward agility and efficiency. Management of the internal and external stakeholders What You'll Bring Deep experience designing and delivering landing gear systems, ideally for light or eVTOL aircraft Strong understanding of the structural and systems aspects of landing gear design Experience working on a certified aircraft programme Familiarity with single landing gear configurations and their unique design challenges Confidence working with external suppliers and reviewing technical deliverables Ability to define and manage system interfaces and integration requirements Understanding of relevant airworthiness standards and certification pathways A collaborative mindset and clear communication style What can you expect from us? We're on a mission. Where others see limits, we see opportunity, and we work at pace. Working at Vertical isn't your average role but for those seeking a challenge, a flexible, supportive organisation and an incredible team; working here is an opportunity to do the best work of your career. Our approach promotes ingenuity and courage, while our environment builds success through diligence in safety and being open in the way we work. The only way we're going to assure the next chapter of aviation history is by working as a team, relentlessly, towards our goal. Our benefits Our people matter - we're not going anywhere without them. Which is why our company benefits go beyond the essentials. 26 days holiday, plus bank holiday 5 extra days per year to buy (or sell) 5 extra days holiday when you get married or enter a civil partnership Additional 4% of your salary to spend on extra benefits Award-winning digital health and wellbeing service Company performance based bonus - rewarding company and individual performance Company Share Scheme - open to every Vertical employee Company Pension Scheme - 5% and we match it Breakfast on us, every day We may just be the hardest job you've ever had, but we're confident it will be the most rewarding. Join the team today and help us shape the future of Advanced Air Mobility. Disclaimer Statement We encourage you to apply even if you may not have all the experience listed in the advert. We recognise that talent comes in various forms and we are committed to providing opportunities that create an environment of growth, diversity, and inclusion for everyone. As part of our desire to review and make our processes fair, we may ask you questions related to these aspects during the application process. For more information on how we will use your data, see our Legal section.
Product Manager, Agency Securities Lending - Senior Vice President
Citigroup Inc.
Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi's Execution Services team. By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Team/Role Overview We are seeking a highly motivated and experienced Product Manager to join our Agency Securities Lending (ASL) team within the Investment Banking division. This role is critical in shaping the strategic direction and delivery of innovative lending solutions for institutional clients. The ideal candidate will possess deep knowledge of agency lending, collateral management, and the broader securities financing ecosystem, along with strong analytical, business analysis, and project management skills. What you'll do Product Strategy & Roadmap Support definition of and management of the product roadmap for Agency Securities Lending services, aligning with market trends, client needs, and regulatory developments. Lead initiatives focused on Target Operating Model (TOM) design and transformation, including front-to-back process redesign and platform consolidation efforts. Drive large-scale platform transformation projects, including technology upgrades, third-party integrations, and migration to scalable architecture. Identify and prioritise product enhancements to improve client experience, operational efficiency, and risk management. Champion innovation in lending models, route optimisation, collateral transformation, and digital tooling to maintain a competitive edge. Cross-Functional Leadership Act as the product owner within Agile delivery teams, working closely with technology, operations, trading desks, risk, compliance, and legal. Translate complex business needs into detailed requirements, user stories, and acceptance criteria, acting as a Business Analyst across multiple workstreams. Lead end-to-end project delivery, including scoping, planning, execution, testing, and post-implementation support. Manage project governance and reporting for product initiatives, ensuring alignment with strategic goals, timelines, and budgets. Facilitate workshops, working groups, and governance forums with global stakeholders to drive consensus and ensure successful execution of product initiatives. Coordinate with Change Management and Operational Excellence teams to ensure readiness and adoption across impacted user groups. Client Engagement & Market Intelligence Engage with institutional clients, custodians, and agent lenders to gather feedback and ensure the product remains market leading. Monitor market and competitor developments across agency and principal lending, synthetic financing, and ESG-related impacts on lending. Risk, Control & Regulatory Oversight Partner with internal risk and compliance teams to ensure the product meets regulatory standards and internal control frameworks. Stay abreast of regulatory changes impacting securities lending (e.g., SFTR, CSDR, CRD6, Basel III/IV) and implement corresponding product adjustments. Performance & Analytics Leverage data and performance analytics to drive product decisions and identify opportunities for revenue optimization and risk reduction. Develop KPIs and metrics to track product adoption, utilisation, and impact on business performance. What we'll need from you Significant experience in Securities Lending, Prime Services, or Collateral Management, with a strong understanding of Agency Lending dynamics. Proven experience as a Product Manager, Business Analyst, or Project Manager in capital markets, fintech, or global banking environments. Familiarity with the securities finance value chain, including trade lifecycle, recall management, settlement, and beneficial owner reporting. Experience leading Target Operating Model change and platform transformation programs across complex organisational structures. Strong understanding of global regulatory frameworks (e.g., SEC 15c3-3, SFTR, Basel III/IV, UMR). Excellent stakeholder engagement and communication skills; ability to influence senior leaders and lead cross functional global teams. Experience working in Agile/SAFe environments; skilled in writing epics, features, and user stories. Strong analytical mindset with proficiency in Excel, Power BI, Tableau, or SQL. Experience in delivering digital solutions for securities lending or collateral optimisation. Knowledge of tri party agents, custody platforms, and global settlement infrastructures. Familiarity with ESG constraints in lending programs and their impact on beneficial owner mandates. Bachelor's degree in finance, Economics, Engineering, or related field; MBA or equivalent advanced degree is a plus. What we can offer you We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best in class benefits they need to be well, live well and save well. By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure A discretionary annual performance related bonus Private medical insurance packages to suit your personal circumstances Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resources Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities. Job Family Group Product Management and Development Job Family Product Management Time Type Full time Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.
Feb 24, 2026
Full time
Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi's Execution Services team. By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Team/Role Overview We are seeking a highly motivated and experienced Product Manager to join our Agency Securities Lending (ASL) team within the Investment Banking division. This role is critical in shaping the strategic direction and delivery of innovative lending solutions for institutional clients. The ideal candidate will possess deep knowledge of agency lending, collateral management, and the broader securities financing ecosystem, along with strong analytical, business analysis, and project management skills. What you'll do Product Strategy & Roadmap Support definition of and management of the product roadmap for Agency Securities Lending services, aligning with market trends, client needs, and regulatory developments. Lead initiatives focused on Target Operating Model (TOM) design and transformation, including front-to-back process redesign and platform consolidation efforts. Drive large-scale platform transformation projects, including technology upgrades, third-party integrations, and migration to scalable architecture. Identify and prioritise product enhancements to improve client experience, operational efficiency, and risk management. Champion innovation in lending models, route optimisation, collateral transformation, and digital tooling to maintain a competitive edge. Cross-Functional Leadership Act as the product owner within Agile delivery teams, working closely with technology, operations, trading desks, risk, compliance, and legal. Translate complex business needs into detailed requirements, user stories, and acceptance criteria, acting as a Business Analyst across multiple workstreams. Lead end-to-end project delivery, including scoping, planning, execution, testing, and post-implementation support. Manage project governance and reporting for product initiatives, ensuring alignment with strategic goals, timelines, and budgets. Facilitate workshops, working groups, and governance forums with global stakeholders to drive consensus and ensure successful execution of product initiatives. Coordinate with Change Management and Operational Excellence teams to ensure readiness and adoption across impacted user groups. Client Engagement & Market Intelligence Engage with institutional clients, custodians, and agent lenders to gather feedback and ensure the product remains market leading. Monitor market and competitor developments across agency and principal lending, synthetic financing, and ESG-related impacts on lending. Risk, Control & Regulatory Oversight Partner with internal risk and compliance teams to ensure the product meets regulatory standards and internal control frameworks. Stay abreast of regulatory changes impacting securities lending (e.g., SFTR, CSDR, CRD6, Basel III/IV) and implement corresponding product adjustments. Performance & Analytics Leverage data and performance analytics to drive product decisions and identify opportunities for revenue optimization and risk reduction. Develop KPIs and metrics to track product adoption, utilisation, and impact on business performance. What we'll need from you Significant experience in Securities Lending, Prime Services, or Collateral Management, with a strong understanding of Agency Lending dynamics. Proven experience as a Product Manager, Business Analyst, or Project Manager in capital markets, fintech, or global banking environments. Familiarity with the securities finance value chain, including trade lifecycle, recall management, settlement, and beneficial owner reporting. Experience leading Target Operating Model change and platform transformation programs across complex organisational structures. Strong understanding of global regulatory frameworks (e.g., SEC 15c3-3, SFTR, Basel III/IV, UMR). Excellent stakeholder engagement and communication skills; ability to influence senior leaders and lead cross functional global teams. Experience working in Agile/SAFe environments; skilled in writing epics, features, and user stories. Strong analytical mindset with proficiency in Excel, Power BI, Tableau, or SQL. Experience in delivering digital solutions for securities lending or collateral optimisation. Knowledge of tri party agents, custody platforms, and global settlement infrastructures. Familiarity with ESG constraints in lending programs and their impact on beneficial owner mandates. Bachelor's degree in finance, Economics, Engineering, or related field; MBA or equivalent advanced degree is a plus. What we can offer you We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best in class benefits they need to be well, live well and save well. By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure A discretionary annual performance related bonus Private medical insurance packages to suit your personal circumstances Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resources Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities. Job Family Group Product Management and Development Job Family Product Management Time Type Full time Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.
Data Science Manager
Lloyds Bank plc
End Date Friday 27 February 2026 Salary Range £89,739 - £99,710 Flexible Working Options Hybrid Working, Job Share Job Description Summary . Job Description JOB TITLE: Data Science Manager SALARY: £89,739 - £99,710 LOCATION(S): London & Bristol HOURS: Full time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites. About this opportunity At Lloyds Banking Group, we have a clear purpose; to help Britain prosper and to become the best Financial Services provider for our customers. Like the modern Britain we serve, we're evolving. Investing billions in our people, data and tech to transform the way we meet the ever-changing needs of our 26 million customers. We're growing with purpose. We're looking for someone to join as a Data Science Manager within our innovative, collaborative and highly-skilled AI, Data & Engineering team in Group Audit (GA). At GA, we see AI as integral to our mission of supporting our purpose and strategy. We have a strategic commitment to harness cutting edge AI and cultivate an AI fluent function. In this role, you will have an opportunity to perform a hands-on and multifaceted role within a skilled and supportive team of data scientists and engineers who are highly visible to senior management, with exposure to the entire Group. You will have a passion for data science and engineering on GCP, strong customer focus, and interest in learning about internal audit. The successful candidate will work across all stages of the data science lifecycle from problem identification to designing and implementing applications that use AI & ML techniques. These will support delivery of our audit plan, provide insights, and drive innovation within Group Audit.You will have the opportunity to: Lead multiple data science and application development projects concurrently with great autonomy. Programming tasks will include designing, implementing, and delivering applications, as well as creating data models and data pipelines in a mixed on premises and Google Cloud Platform environment. Design, build, test, and deploy robust AI/ML and generative AI systems, including cloud native architectures. Ensure solutions are scalable, secure, and production ready within enterprise frameworks. Diagnose complex issues and deliver high quality technical solutions aligned to best practices and standards. Produce specifications, testing approaches, and documentation to support reliable and consistent delivery. Lead other team members and manage stakeholders, acting as a project lead and applying agile project management and software development best practices. Work collaboratively across the audit function to identify innovative opportunities to apply data science techniques for business monitoring, audit planning, and audit delivery. Acquire sufficient levels of auditing and business knowledge, positively impacting the quality of GA's assurance work. Communicate technical concepts in plain, simple language that is easy for non technical stakeholders to understand. Answer queries and provide support to end users for existing utilities. Why Lloyds Banking Group If you think all banks are the same, you'd be wrong. We're an innovative, fast-changing business that's shaping finance as a force for good. A bank that's empowering its people to innovate, explore possibilities and grow with purpose. What you'll need Experience leading application development and data science projects, involving techniques such as generative AI, machine learning and natural language processing. Experience designing and implementing infrastructure on Google Cloud Platform. The ability to productionise data and AI models for non-technical users while applying best practices in software development and ensuring that key data science, engineering, and programming concepts are applied. Proven ability to translate data science and AI capabilities into measurable business value. Experience at managing peers or more junior colleagues on projects, holding colleagues accountable, ensuring the quality and timeliness of the project delivery, and fostering a culture of collaboration and continuous improvement. Managing stakeholders, communicating in a way that a lay audience can understand. Supporting colleague development with training, coaching and feedback as appropriate to upskill the team and the wider function. Proficient with mainstream data science programming languages, such as Python, and the use of data analytics tools such as SQL and PowerBI. Reviewing complex code and familiarity with version control. Experience in web application development (Django, Bootstrap, jQuery) is desirable. Previous financial services, audit or risk experience is an advantage. About working for us Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we're committed to creating an environment in which everyone can thrive, learn and develop.We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme.We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual performance-related bonus Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policiesIf you're excited by the thought of becoming part of our team, get in touch! We'd love to hear from you! At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference. With 320 years under our belt, we're used to change, and today is no different. Join us and help drive this change, shaping the future of finance whilst working at pace to deliver for our customers.Here, you'll do the best work of your career. Your impact will be amplified by our scale as you learn and develop, gaining skills for the future.
Feb 24, 2026
Full time
End Date Friday 27 February 2026 Salary Range £89,739 - £99,710 Flexible Working Options Hybrid Working, Job Share Job Description Summary . Job Description JOB TITLE: Data Science Manager SALARY: £89,739 - £99,710 LOCATION(S): London & Bristol HOURS: Full time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites. About this opportunity At Lloyds Banking Group, we have a clear purpose; to help Britain prosper and to become the best Financial Services provider for our customers. Like the modern Britain we serve, we're evolving. Investing billions in our people, data and tech to transform the way we meet the ever-changing needs of our 26 million customers. We're growing with purpose. We're looking for someone to join as a Data Science Manager within our innovative, collaborative and highly-skilled AI, Data & Engineering team in Group Audit (GA). At GA, we see AI as integral to our mission of supporting our purpose and strategy. We have a strategic commitment to harness cutting edge AI and cultivate an AI fluent function. In this role, you will have an opportunity to perform a hands-on and multifaceted role within a skilled and supportive team of data scientists and engineers who are highly visible to senior management, with exposure to the entire Group. You will have a passion for data science and engineering on GCP, strong customer focus, and interest in learning about internal audit. The successful candidate will work across all stages of the data science lifecycle from problem identification to designing and implementing applications that use AI & ML techniques. These will support delivery of our audit plan, provide insights, and drive innovation within Group Audit.You will have the opportunity to: Lead multiple data science and application development projects concurrently with great autonomy. Programming tasks will include designing, implementing, and delivering applications, as well as creating data models and data pipelines in a mixed on premises and Google Cloud Platform environment. Design, build, test, and deploy robust AI/ML and generative AI systems, including cloud native architectures. Ensure solutions are scalable, secure, and production ready within enterprise frameworks. Diagnose complex issues and deliver high quality technical solutions aligned to best practices and standards. Produce specifications, testing approaches, and documentation to support reliable and consistent delivery. Lead other team members and manage stakeholders, acting as a project lead and applying agile project management and software development best practices. Work collaboratively across the audit function to identify innovative opportunities to apply data science techniques for business monitoring, audit planning, and audit delivery. Acquire sufficient levels of auditing and business knowledge, positively impacting the quality of GA's assurance work. Communicate technical concepts in plain, simple language that is easy for non technical stakeholders to understand. Answer queries and provide support to end users for existing utilities. Why Lloyds Banking Group If you think all banks are the same, you'd be wrong. We're an innovative, fast-changing business that's shaping finance as a force for good. A bank that's empowering its people to innovate, explore possibilities and grow with purpose. What you'll need Experience leading application development and data science projects, involving techniques such as generative AI, machine learning and natural language processing. Experience designing and implementing infrastructure on Google Cloud Platform. The ability to productionise data and AI models for non-technical users while applying best practices in software development and ensuring that key data science, engineering, and programming concepts are applied. Proven ability to translate data science and AI capabilities into measurable business value. Experience at managing peers or more junior colleagues on projects, holding colleagues accountable, ensuring the quality and timeliness of the project delivery, and fostering a culture of collaboration and continuous improvement. Managing stakeholders, communicating in a way that a lay audience can understand. Supporting colleague development with training, coaching and feedback as appropriate to upskill the team and the wider function. Proficient with mainstream data science programming languages, such as Python, and the use of data analytics tools such as SQL and PowerBI. Reviewing complex code and familiarity with version control. Experience in web application development (Django, Bootstrap, jQuery) is desirable. Previous financial services, audit or risk experience is an advantage. About working for us Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we're committed to creating an environment in which everyone can thrive, learn and develop.We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme.We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual performance-related bonus Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policiesIf you're excited by the thought of becoming part of our team, get in touch! We'd love to hear from you! At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference. With 320 years under our belt, we're used to change, and today is no different. Join us and help drive this change, shaping the future of finance whilst working at pace to deliver for our customers.Here, you'll do the best work of your career. Your impact will be amplified by our scale as you learn and develop, gaining skills for the future.
Howdens Joinery
Senior Store Designer
Howdens Joinery City, Birmingham
Join the UK's leading Trade Kitchen Supplier Howdens Joinery has a great opportunity for a Senior Store Designer to join our Property team in this field-based role, working across our office locations, depot network and live sites throughout the East Anglian area. In this role, you'll play a key part in shaping the future look and feel of our depots, producing high-quality interior planning, layout design and coordinated concept work that supports our ambitious rollout and refurbishment programmes. We're looking for someone with strong technical design skills, commercial awareness and the ability to work independently at pace. While some home working is possible, you will spend regular time at our Raunds location, visit local depots and attend scoping meetings as required. Because of this travel, we are ideally looking for someone based in the Midlands, allowing comfortable travel to Raunds and easy access to the wider region. Why join Howdens as a Senior Store Designer Be part of an exciting period of growth as we work towards our five-year expansion plans Contribute to the rollout of new depots, reformats and refurbishments across the UK & Ireland Join a skilled, collaborative and forward-thinking Property Design team Work on varied, high-impact design projects that shape the customer experience Access real opportunities for development through training, project exposure and cross-functional collaboration Benefits offered as a Senior Store Designer Competitive salary and bonus scheme Company Car, Laptop and Mobile Excellent pension scheme with a company contribution of up to 12% 25 days holiday + bank holidays per year Cycle to work scheme Share save scheme. Friendly and supportive environment offering exceptional reward and recognition What You Will Do in This Role Produce high-quality AutoCAD drawings across live projects, supporting around 5 new depots and 10 reformats at any time. Develop concept visuals and 3D models (SketchUp / 3D modelling) to support stakeholder understanding and executive presentations. Provide design coordination support and act as a senior second-hand to the Property Lead Designer, helping distribute workload effectively. Manage and develop the Depot Design Guide, ensuring accuracy, clarity and technical excellence for quarterly issue to stakeholders and external partners Coordinate design concepts with Commercial and Marketing teams, ensuring timely and accurate distribution of design information Travel regularly across the region for depot scoping visits, surveys and site meetings Produce functional, visually compelling and commercially focused design solutions, including concept visuals for annual product launches Work independently to deliver accurate technical drawing packs, issued to contractors, consultants and internal teams Identify opportunities for design innovation, cost efficiencies and improved merchandising solutions, testing ideas through mock shop initiatives Support Property Project Managers and Acquisition teams throughout the end-to-end depot design and build process Maintain strong communication with Depot Managers, Area Managers and Regional Directors from concept through to completion What We Are Looking For Degree-educated in Interior Architecture, Interior Design or a related discipline Extensive experience in retail, hospitality, QSR, or other multi-site rollout environments Strong AutoCAD experience (essential) and ideally Revit Confident producing 3D visualisation and modelling work (SketchUp preferred). Strong experience taking projects from concept through to site delivery High-level technical drawing skills (plans, elevations, sections, detail) Ability to manage multiple live projects and prioritise workload in fast-moving programmes Comfortable working independently and making informed design decisions Experience designing with commercial awareness, customer flow and operational realities in mind Strong communication skills, including presenting to non-design stakeholders Ability to translate design intent into clear, actionable information Our Hiring Process We'll close the advert once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don't miss out. If Howdens sounds like the kind of place where you can build and develop your career, then we're keen to hear from you. Your application will be carefully reviewed, and we will respond to all applicants. If you are shortlisted, a member of our recruitment team will contact you to discuss the next steps. Good luck with your application. About Howdens Howdens Joinery is the UK's leading trade kitchen supplier, offering thousands of products across kitchens, joinery, and hardware through over 900 depots in the UK and Europe. Trusted by over 460,000 trade professionals, we generate around £2.3bn in annual sales and have ambitious growth plans. Despite our scale, we remain a local business with traditional values. As a British manufacturer, we are committed to creating value for our customers, communities, suppliers, investors, and our people. With a strong entrepreneurial culture, competitive pay, career development, and recognition, it's no surprise we're ranked among the UK's Top 10 Best Big Companies to Work For . Worthwhile Careers for All Howdens is founded on the principle of being Worthwhile for ALL concerned. We're working hard to ensure we provide an inclusive environment where everyone feels welcome. We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, please email (url removed) with the job title and location, and we will be happy to help you.
Feb 24, 2026
Full time
Join the UK's leading Trade Kitchen Supplier Howdens Joinery has a great opportunity for a Senior Store Designer to join our Property team in this field-based role, working across our office locations, depot network and live sites throughout the East Anglian area. In this role, you'll play a key part in shaping the future look and feel of our depots, producing high-quality interior planning, layout design and coordinated concept work that supports our ambitious rollout and refurbishment programmes. We're looking for someone with strong technical design skills, commercial awareness and the ability to work independently at pace. While some home working is possible, you will spend regular time at our Raunds location, visit local depots and attend scoping meetings as required. Because of this travel, we are ideally looking for someone based in the Midlands, allowing comfortable travel to Raunds and easy access to the wider region. Why join Howdens as a Senior Store Designer Be part of an exciting period of growth as we work towards our five-year expansion plans Contribute to the rollout of new depots, reformats and refurbishments across the UK & Ireland Join a skilled, collaborative and forward-thinking Property Design team Work on varied, high-impact design projects that shape the customer experience Access real opportunities for development through training, project exposure and cross-functional collaboration Benefits offered as a Senior Store Designer Competitive salary and bonus scheme Company Car, Laptop and Mobile Excellent pension scheme with a company contribution of up to 12% 25 days holiday + bank holidays per year Cycle to work scheme Share save scheme. Friendly and supportive environment offering exceptional reward and recognition What You Will Do in This Role Produce high-quality AutoCAD drawings across live projects, supporting around 5 new depots and 10 reformats at any time. Develop concept visuals and 3D models (SketchUp / 3D modelling) to support stakeholder understanding and executive presentations. Provide design coordination support and act as a senior second-hand to the Property Lead Designer, helping distribute workload effectively. Manage and develop the Depot Design Guide, ensuring accuracy, clarity and technical excellence for quarterly issue to stakeholders and external partners Coordinate design concepts with Commercial and Marketing teams, ensuring timely and accurate distribution of design information Travel regularly across the region for depot scoping visits, surveys and site meetings Produce functional, visually compelling and commercially focused design solutions, including concept visuals for annual product launches Work independently to deliver accurate technical drawing packs, issued to contractors, consultants and internal teams Identify opportunities for design innovation, cost efficiencies and improved merchandising solutions, testing ideas through mock shop initiatives Support Property Project Managers and Acquisition teams throughout the end-to-end depot design and build process Maintain strong communication with Depot Managers, Area Managers and Regional Directors from concept through to completion What We Are Looking For Degree-educated in Interior Architecture, Interior Design or a related discipline Extensive experience in retail, hospitality, QSR, or other multi-site rollout environments Strong AutoCAD experience (essential) and ideally Revit Confident producing 3D visualisation and modelling work (SketchUp preferred). Strong experience taking projects from concept through to site delivery High-level technical drawing skills (plans, elevations, sections, detail) Ability to manage multiple live projects and prioritise workload in fast-moving programmes Comfortable working independently and making informed design decisions Experience designing with commercial awareness, customer flow and operational realities in mind Strong communication skills, including presenting to non-design stakeholders Ability to translate design intent into clear, actionable information Our Hiring Process We'll close the advert once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don't miss out. If Howdens sounds like the kind of place where you can build and develop your career, then we're keen to hear from you. Your application will be carefully reviewed, and we will respond to all applicants. If you are shortlisted, a member of our recruitment team will contact you to discuss the next steps. Good luck with your application. About Howdens Howdens Joinery is the UK's leading trade kitchen supplier, offering thousands of products across kitchens, joinery, and hardware through over 900 depots in the UK and Europe. Trusted by over 460,000 trade professionals, we generate around £2.3bn in annual sales and have ambitious growth plans. Despite our scale, we remain a local business with traditional values. As a British manufacturer, we are committed to creating value for our customers, communities, suppliers, investors, and our people. With a strong entrepreneurial culture, competitive pay, career development, and recognition, it's no surprise we're ranked among the UK's Top 10 Best Big Companies to Work For . Worthwhile Careers for All Howdens is founded on the principle of being Worthwhile for ALL concerned. We're working hard to ensure we provide an inclusive environment where everyone feels welcome. We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, please email (url removed) with the job title and location, and we will be happy to help you.
Falcon Green Personnel
CSA Quality Manager- Data Centre- Vienna
Falcon Green Personnel Camden, London
Falcon Green is partnering with a leading CSA contractor specialising in the delivery of groundworks, structural steel, concrete, frame, landscaping, underground services, and substation packages on large data centres across Europe. Due to sustained growth and a strong project pipeline, they are now seeking an experienced QA/QC Manager to join a new data centre development in Vienna. In this role, you will work closely with site teams and the client to ensure quality standards are maintained from initial conception through to final handover. The ideal candidate will have a proven background on similar large-scale projects, with particular experience overseeing substantial mechanical and electrical packages. This is an opportunity to join a well-established and highly respected contractor with a strong presence in the European market. With a healthy pipeline of secured projects and longstanding relationships with repeat clients, the business continues to grow steadily and is well positioned to build on its reputation for delivering complex schemes to a high standard. On top of a competitive salary, the successful candidate will also receive a daily allowance, two monthly return flights and accommodation. QA/QC Manager Responsibilities: Manage, implement, and maintain ISO 9001 and ISO 14001 systems across all CSA activities on site. Develop and maintain project-specific Quality Plans, Inspection & Test Plans (ITPs), manuals, and associated documentation for civil, structural, and architectural works. Liaise closely with the Client to ensure all CSA quality standards and procedures are submitted, approved, and implemented in line with agreed timelines. Plan and carry out internal and external quality audits relating to civil, structural, and architectural packages. Provide guidance to Project and Senior Management on QA/QC matters specific to CSA scope. Oversee inspections and ensure all CSA documentation, records, and certification are completed and verified prior to sectional and final handover. Chair and coordinate weekly quality meetings with the client, CSA subcontractors, and suppliers. Manage document control processes, ensuring revisions and updates reflect changes in company policies, project specifications, and ISO requirements. Monitor and report on QA/QC performance across all CSA works, ensuring procedures are standardised and fully integrated into the Company QA/QC Manual. QA/QC Manager Requirements for the role: A relevant third-level qualification in Civil Engineering, Construction Management, or a related construction discipline. Demonstrated experience working on large-scale civil, structural, and architectural projects. Ability to perform effectively under pressure while meeting strict project deadlines. Strong professional integrity, with a proactive and detail-oriented approach to quality management across CSA works. Ability to prepare clear, accurate, and concise quality reports, inspection records, and technical documentation relating to CSA packages. Proficient in Microsoft Excel, Word, and PowerPoint, with experience managing QA/QC documentation systems for construction projects. If you would like to apply for this role, please forward a copy your most recent CV using the link provided.
Feb 24, 2026
Full time
Falcon Green is partnering with a leading CSA contractor specialising in the delivery of groundworks, structural steel, concrete, frame, landscaping, underground services, and substation packages on large data centres across Europe. Due to sustained growth and a strong project pipeline, they are now seeking an experienced QA/QC Manager to join a new data centre development in Vienna. In this role, you will work closely with site teams and the client to ensure quality standards are maintained from initial conception through to final handover. The ideal candidate will have a proven background on similar large-scale projects, with particular experience overseeing substantial mechanical and electrical packages. This is an opportunity to join a well-established and highly respected contractor with a strong presence in the European market. With a healthy pipeline of secured projects and longstanding relationships with repeat clients, the business continues to grow steadily and is well positioned to build on its reputation for delivering complex schemes to a high standard. On top of a competitive salary, the successful candidate will also receive a daily allowance, two monthly return flights and accommodation. QA/QC Manager Responsibilities: Manage, implement, and maintain ISO 9001 and ISO 14001 systems across all CSA activities on site. Develop and maintain project-specific Quality Plans, Inspection & Test Plans (ITPs), manuals, and associated documentation for civil, structural, and architectural works. Liaise closely with the Client to ensure all CSA quality standards and procedures are submitted, approved, and implemented in line with agreed timelines. Plan and carry out internal and external quality audits relating to civil, structural, and architectural packages. Provide guidance to Project and Senior Management on QA/QC matters specific to CSA scope. Oversee inspections and ensure all CSA documentation, records, and certification are completed and verified prior to sectional and final handover. Chair and coordinate weekly quality meetings with the client, CSA subcontractors, and suppliers. Manage document control processes, ensuring revisions and updates reflect changes in company policies, project specifications, and ISO requirements. Monitor and report on QA/QC performance across all CSA works, ensuring procedures are standardised and fully integrated into the Company QA/QC Manual. QA/QC Manager Requirements for the role: A relevant third-level qualification in Civil Engineering, Construction Management, or a related construction discipline. Demonstrated experience working on large-scale civil, structural, and architectural projects. Ability to perform effectively under pressure while meeting strict project deadlines. Strong professional integrity, with a proactive and detail-oriented approach to quality management across CSA works. Ability to prepare clear, accurate, and concise quality reports, inspection records, and technical documentation relating to CSA packages. Proficient in Microsoft Excel, Word, and PowerPoint, with experience managing QA/QC documentation systems for construction projects. If you would like to apply for this role, please forward a copy your most recent CV using the link provided.
Customer Success Manager
LinearB Inc.
We're looking for a Customer Success Manager who will partner with our customers to turn data and insights into measurable business impact. In this role, you'll help our customers leverage LinearB's AI Productivity Platform to improve engineering team performance, define clear success metrics, and drive meaningful outcomes. You'll act as a trusted advisor - building strong, long term relationships, aligning on success plans, and guiding teams to maximize the value they gain from our platform. You'll collaborate closely with product, sales, and leadership to ensure customer goals are met, results are tracked, and insights are translated into continuous improvement. Your success will be measured by how effectively you help customers achieve theirs - strengthening retention, growth, and advocacy across your portfolio. What you'll do: Customer Onboarding & Rollouts: Lead successful client rollouts and ensure high product adoption rates by guiding customers through the onboarding and implementation process. Serve as the main point of contact from Sales handoff to post launch success. Portfolio Management: Manage a portfolio of clients with multiple simultaneous rollouts, ensuring each customer receives the attention and support needed to maximize product value. Customer Touchpoints: Schedule and conduct regular check ins with customers to maintain a strong understanding of their needs, ensuring they are satisfied and proactively addressing any issues. Cross functional Collaboration: Work closely with the Customer Solutions Architect and Support team to quickly triage and resolve customer support issues, escalating blockers when necessary to prevent customer churn. Feedback Loop: Gather customer feedback and product requirements to collaborate with Product and Engineering, helping shape the product development roadmap. Best Practices & Strategy: Advise customers on industry best practices, ensuring that their technical setup and ongoing use of the product is optimized for success. Customer Advocacy: Partner with Marketing to create customer case studies, testimonials, and other advocacy content to highlight product value and strengthen customer relationships. Data Driven Success: Use customer data and metrics to guide proactive customer success initiatives, identifying opportunities for expansion and ensuring customers derive continuous value from the product. Requirements: Experience: 3 5 years in a customer facing, technical role for a B2B SaaS product, ideally with experience managing relationships with technical buyers. Technical Aptitude: Strong technical understanding of the Dev Ops space, able to engage with customers on a technical level and translate complex concepts into actionable advice. Customer focused: Proven track record of building and managing customer relationships, including working with senior level executives to ensure client success and satisfaction. Communication Skills: Excellent written and verbal communication skills, with the ability to clearly convey complex technical concepts to both technical and non technical stakeholders. Business Acumen: Strong ability to balance customer needs with business objectives, using data to make informed decisions that drive customer satisfaction and success. Adaptability: Comfortable working in a fast paced, rapidly scaling startup environment, with the ability to wear multiple hats and adapt to evolving needs. Cross functional Collaboration: Ability to work seamlessly with Sales, Product, Technology, and Marketing teams to align on customer needs and deliver comprehensive solutions. Education: BS/MS or equivalent experience in a technical or business related field. If you're passionate about customer success, enjoy working with technical products, and thrive in a dynamic environment, we'd love to talk with you! LinearB Values Put the Customer First Take Ownership One Team Show Product Expertise Be Data Driven Reach for the Next Level Listen Curiously & Speak Courageously LinearB is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. .
Feb 24, 2026
Full time
We're looking for a Customer Success Manager who will partner with our customers to turn data and insights into measurable business impact. In this role, you'll help our customers leverage LinearB's AI Productivity Platform to improve engineering team performance, define clear success metrics, and drive meaningful outcomes. You'll act as a trusted advisor - building strong, long term relationships, aligning on success plans, and guiding teams to maximize the value they gain from our platform. You'll collaborate closely with product, sales, and leadership to ensure customer goals are met, results are tracked, and insights are translated into continuous improvement. Your success will be measured by how effectively you help customers achieve theirs - strengthening retention, growth, and advocacy across your portfolio. What you'll do: Customer Onboarding & Rollouts: Lead successful client rollouts and ensure high product adoption rates by guiding customers through the onboarding and implementation process. Serve as the main point of contact from Sales handoff to post launch success. Portfolio Management: Manage a portfolio of clients with multiple simultaneous rollouts, ensuring each customer receives the attention and support needed to maximize product value. Customer Touchpoints: Schedule and conduct regular check ins with customers to maintain a strong understanding of their needs, ensuring they are satisfied and proactively addressing any issues. Cross functional Collaboration: Work closely with the Customer Solutions Architect and Support team to quickly triage and resolve customer support issues, escalating blockers when necessary to prevent customer churn. Feedback Loop: Gather customer feedback and product requirements to collaborate with Product and Engineering, helping shape the product development roadmap. Best Practices & Strategy: Advise customers on industry best practices, ensuring that their technical setup and ongoing use of the product is optimized for success. Customer Advocacy: Partner with Marketing to create customer case studies, testimonials, and other advocacy content to highlight product value and strengthen customer relationships. Data Driven Success: Use customer data and metrics to guide proactive customer success initiatives, identifying opportunities for expansion and ensuring customers derive continuous value from the product. Requirements: Experience: 3 5 years in a customer facing, technical role for a B2B SaaS product, ideally with experience managing relationships with technical buyers. Technical Aptitude: Strong technical understanding of the Dev Ops space, able to engage with customers on a technical level and translate complex concepts into actionable advice. Customer focused: Proven track record of building and managing customer relationships, including working with senior level executives to ensure client success and satisfaction. Communication Skills: Excellent written and verbal communication skills, with the ability to clearly convey complex technical concepts to both technical and non technical stakeholders. Business Acumen: Strong ability to balance customer needs with business objectives, using data to make informed decisions that drive customer satisfaction and success. Adaptability: Comfortable working in a fast paced, rapidly scaling startup environment, with the ability to wear multiple hats and adapt to evolving needs. Cross functional Collaboration: Ability to work seamlessly with Sales, Product, Technology, and Marketing teams to align on customer needs and deliver comprehensive solutions. Education: BS/MS or equivalent experience in a technical or business related field. If you're passionate about customer success, enjoy working with technical products, and thrive in a dynamic environment, we'd love to talk with you! LinearB Values Put the Customer First Take Ownership One Team Show Product Expertise Be Data Driven Reach for the Next Level Listen Curiously & Speak Courageously LinearB is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. .

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