Our client, a leading SaaS platform provider of Operational Content Management, Safety Management, and Training Management for the Aviation sector is recruiting for an exciting leadership role of Head of Solution Selling. On Offer: The opportunity to join a market leading SaaS platform service provider within the Aviation industry in a global leadership position which plays a key role in the companies expansion. This is an executive level role and offers a salary package to suit. Based remotely and reporting in to the UK head office. The Company: The company provides a powerful combination of expertise and products underpinned by unified best practices, empowering airlines with the most comprehensive product portfolio to elevate operational excellence, and transform safety management and training, with closer integration of data across these domains. The Role: As the Head of Solution Selling, you will establish and lead a new strategic function responsible for elevating how the Company positions, demonstrates, and delivers its SaaS portfolio across the aviation industry and adjacent markets. You will build the team from the ground up defining its charter, structure, standards, and operating model while ensuring Solution Consultants are equipped to support complex enterprise sales cycles. Your leadership will shape how customers understand the value of the Company s products and integrated portfolio, driving a more consultative, outcomes-oriented approach to customer engagement. In this role, you will serve as the bridge between Sales, Product, Marketing, and Customer Success, ensuring alignment on go-to-market strategy, solution positioning, and competitive differentiation. You will guide the team in discovery, solution design, and value articulation; lead involvement in high-stakes deals; and develop scalable tools, playbooks, and methodologies. Your insights into customer needs, market dynamics, and competitive trends will influence the product roadmap, while your commitment to operational excellence and team development will ensure the Solution Selling function becomes a high-performing, globally scalable capability within the organization. Key Responsibilities: Build and lead the Solution Selling function Shape solution sales strategy and GTM alignment Drive technical discovery and solution design Lead solution selling engagement on strategic deals Develop tools, playbooks, and repeatable methods Lead market and competitor assessment Influence product strategy with customer & competitive insights Enable internal teams and partners Ensure operational excellence, scalability, and team development To Be Considered: You ll be a strategic, commercially minded leader with a deep understanding of aviation industry operations and enterprise SaaS selling Ability to build a high-performing Solution Selling function from the ground up. Bring a strong blend of technical aptitude, business acumen, consultative selling skills, and team leadership experience ideally within aviation, airline, transportation, or other operationally complex industries. You excel at shaping solution strategy, guiding customers through complex evaluations, influencing product direction, and enabling cross-functional teams. Most importantly, you are passionate about helping customers realize measurable value through well-designed, well-positioned software solutions. Essential Skills and Qualifications Required: 10+ years of experience in Solution Consulting, Sales Engineering, Solution Selling, Product Marketing, or similar roles within B2B SaaS. 5+ years of leadership experience, including building or scaling a pre-sales/solution-focused team. Strong enterprise sales cycle expertise, including discovery, solution design, demos, PoCs/trials, RFP responses, and value-based selling. Demonstrated success in complex or regulated industries, ideally aviation, aerospace, defense. Ability to translate customer operational needs into tailored solution architectures and compelling value propositions. Excellent communication and executive-level presentation skills, with the ability to influence both technical and business stakeholders. Experience driving competitive differentiation and producing battle cards, positioning frameworks, and solution narratives. Strong cross-functional collaboration skills, particularly with Sales, Product, Marketing, and Customer Success. Proven capability in building scalable processes, playbooks, and operating models for technical or solution-selling teams. Analytical mindset, able to derive insights from customer, market, and competitive data to inform strategy and roadmap priorities. Willingness to travel for customer meetings, team leadership, and industry events. For full details, please contact Willis Global a leading Recruitment Consultancy for the Aviation & Aerospace Industry
Jan 31, 2026
Full time
Our client, a leading SaaS platform provider of Operational Content Management, Safety Management, and Training Management for the Aviation sector is recruiting for an exciting leadership role of Head of Solution Selling. On Offer: The opportunity to join a market leading SaaS platform service provider within the Aviation industry in a global leadership position which plays a key role in the companies expansion. This is an executive level role and offers a salary package to suit. Based remotely and reporting in to the UK head office. The Company: The company provides a powerful combination of expertise and products underpinned by unified best practices, empowering airlines with the most comprehensive product portfolio to elevate operational excellence, and transform safety management and training, with closer integration of data across these domains. The Role: As the Head of Solution Selling, you will establish and lead a new strategic function responsible for elevating how the Company positions, demonstrates, and delivers its SaaS portfolio across the aviation industry and adjacent markets. You will build the team from the ground up defining its charter, structure, standards, and operating model while ensuring Solution Consultants are equipped to support complex enterprise sales cycles. Your leadership will shape how customers understand the value of the Company s products and integrated portfolio, driving a more consultative, outcomes-oriented approach to customer engagement. In this role, you will serve as the bridge between Sales, Product, Marketing, and Customer Success, ensuring alignment on go-to-market strategy, solution positioning, and competitive differentiation. You will guide the team in discovery, solution design, and value articulation; lead involvement in high-stakes deals; and develop scalable tools, playbooks, and methodologies. Your insights into customer needs, market dynamics, and competitive trends will influence the product roadmap, while your commitment to operational excellence and team development will ensure the Solution Selling function becomes a high-performing, globally scalable capability within the organization. Key Responsibilities: Build and lead the Solution Selling function Shape solution sales strategy and GTM alignment Drive technical discovery and solution design Lead solution selling engagement on strategic deals Develop tools, playbooks, and repeatable methods Lead market and competitor assessment Influence product strategy with customer & competitive insights Enable internal teams and partners Ensure operational excellence, scalability, and team development To Be Considered: You ll be a strategic, commercially minded leader with a deep understanding of aviation industry operations and enterprise SaaS selling Ability to build a high-performing Solution Selling function from the ground up. Bring a strong blend of technical aptitude, business acumen, consultative selling skills, and team leadership experience ideally within aviation, airline, transportation, or other operationally complex industries. You excel at shaping solution strategy, guiding customers through complex evaluations, influencing product direction, and enabling cross-functional teams. Most importantly, you are passionate about helping customers realize measurable value through well-designed, well-positioned software solutions. Essential Skills and Qualifications Required: 10+ years of experience in Solution Consulting, Sales Engineering, Solution Selling, Product Marketing, or similar roles within B2B SaaS. 5+ years of leadership experience, including building or scaling a pre-sales/solution-focused team. Strong enterprise sales cycle expertise, including discovery, solution design, demos, PoCs/trials, RFP responses, and value-based selling. Demonstrated success in complex or regulated industries, ideally aviation, aerospace, defense. Ability to translate customer operational needs into tailored solution architectures and compelling value propositions. Excellent communication and executive-level presentation skills, with the ability to influence both technical and business stakeholders. Experience driving competitive differentiation and producing battle cards, positioning frameworks, and solution narratives. Strong cross-functional collaboration skills, particularly with Sales, Product, Marketing, and Customer Success. Proven capability in building scalable processes, playbooks, and operating models for technical or solution-selling teams. Analytical mindset, able to derive insights from customer, market, and competitive data to inform strategy and roadmap priorities. Willingness to travel for customer meetings, team leadership, and industry events. For full details, please contact Willis Global a leading Recruitment Consultancy for the Aviation & Aerospace Industry
Product & Voice Ops - Provisioning Engineer - GammaLabs A bit about us At Gamma, were more than just a leader in Unified Communications as a Service (UCaaS) were a dynamic, forward-thinking team revolutionizing the way businesses connect and communicate. We provide voice, data, and mobile solutions to businesses across the UK, Germany, Spain, and the Benelux region, and were expanding rapidly to br click apply for full job details
Jan 30, 2026
Full time
Product & Voice Ops - Provisioning Engineer - GammaLabs A bit about us At Gamma, were more than just a leader in Unified Communications as a Service (UCaaS) were a dynamic, forward-thinking team revolutionizing the way businesses connect and communicate. We provide voice, data, and mobile solutions to businesses across the UK, Germany, Spain, and the Benelux region, and were expanding rapidly to br click apply for full job details
Role: Senior GCP VDC Network Engineer Work Location: Bristol, Leeds, Halifax, Manchester, Edinburgh Work model: Hybrid: 2 days mandatory in above office locations Our client a leading UK-based financial services group is currently looking for a Senior GCP VDC Network Engineer to bring in your GCP Cloud Infra and Engineering skills to curate and engineer Cloud Resources and make their Cloud Adoption journey seamless and identify areas of improvement and innovation harnessing your Google Cloud competencies to make services more Secure, reliant, self-serve and autonomous. The Role Looking to recruit Senior GCP VDC Network Engineer to be part of our Public Cloud Platform and help achieve our mission to provide compliant and efficient Google Cloud Infra, product and DevOps capabilities for the Group and drive innovation to enable customers to have rapid and seamless Google Cloud Adoption and build their business journeys more scalable, resilient and efficient . Your role will be part of a cross-disciplinary feature team in addition to being a highly experienced member of our wider Lloyds engineering team delivering change. Your role as a GCP VDC Network specialist involves supporting teams with modern DevOps solutions, curating scalable GCP Cloud Products as IaaC and building VDC network layer, and modernising the cloud network services. You'll learn new skills, technologies and approaches to software development as well as benefiting from a culture that celebrates diversity, equal opportunity. Your responsibilities: Design, implement, and manage GCP Virtual Data Center (VDC) network architecture for enterprise workloads. Configure and maintain VPCs, subnets, firewalls, routing, and peering for secure and scalable connectivity. Implement Hybrid Connectivity solutions (Cloud VPN, Interconnect) for on-prem and multi-cloud integration. Develop Infrastructure as Code (IaC) for network resources using Terraform / Terraform Cloud. Automate network provisioning and configuration workflows using Python scripting. Enforce GCP Organization Policies for network security and compliance (IP restrictions, encryption, access control). Integrate network deployments into CI/CD pipelines for automated provisioning and updates. Implement policy-as-code guardrails for network governance using Sentinel or OPA. Optimize network performance and reliability through monitoring, logging, and proactive tuning. Collaborate with security teams to implement network security best practices (firewall rules, private access, service perimeter). Support migration of legacy network configurations into unified, reusable templates. Troubleshoot and resolve complex network issues across GCP VDC environments. Essential skills/knowledge/experience: Strong hands-on experience in GCP Networking (VPC, subnets, firewall, routing, peering). Expertise in Hybrid Connectivity (Cloud VPN, Interconnect). Terraform / Terraform Cloud for IaC. Python scripting for automation. Familiarity with CI/CD tools (Jenkins, GitHub, Harness) for network automation. Knowledge of GCP Organization Policy and policy-as-code frameworks (Sentinel/OPA). GCP Certified (preferably Professional Cloud Network Engineer). Good to have: Experience with IDE platforms for Cloud Engineering (e.g., Backstage). Desirable skills/knowledge/experience: Looking for Senior Engineering Skills as GCP Cloud SMEs who has contributed also as a Technical Consultant in guiding Design, Architecture and Strategy. Bringing in thought leadership in driving innovation, best practices Good communicator, collaborator and Leader with experience on working with multiple organisational stakeholders. This is an excellent opportunity to work for a leading UK-based financial services group. For your CV at th first instance to be considered for this role.
Jan 29, 2026
Contractor
Role: Senior GCP VDC Network Engineer Work Location: Bristol, Leeds, Halifax, Manchester, Edinburgh Work model: Hybrid: 2 days mandatory in above office locations Our client a leading UK-based financial services group is currently looking for a Senior GCP VDC Network Engineer to bring in your GCP Cloud Infra and Engineering skills to curate and engineer Cloud Resources and make their Cloud Adoption journey seamless and identify areas of improvement and innovation harnessing your Google Cloud competencies to make services more Secure, reliant, self-serve and autonomous. The Role Looking to recruit Senior GCP VDC Network Engineer to be part of our Public Cloud Platform and help achieve our mission to provide compliant and efficient Google Cloud Infra, product and DevOps capabilities for the Group and drive innovation to enable customers to have rapid and seamless Google Cloud Adoption and build their business journeys more scalable, resilient and efficient . Your role will be part of a cross-disciplinary feature team in addition to being a highly experienced member of our wider Lloyds engineering team delivering change. Your role as a GCP VDC Network specialist involves supporting teams with modern DevOps solutions, curating scalable GCP Cloud Products as IaaC and building VDC network layer, and modernising the cloud network services. You'll learn new skills, technologies and approaches to software development as well as benefiting from a culture that celebrates diversity, equal opportunity. Your responsibilities: Design, implement, and manage GCP Virtual Data Center (VDC) network architecture for enterprise workloads. Configure and maintain VPCs, subnets, firewalls, routing, and peering for secure and scalable connectivity. Implement Hybrid Connectivity solutions (Cloud VPN, Interconnect) for on-prem and multi-cloud integration. Develop Infrastructure as Code (IaC) for network resources using Terraform / Terraform Cloud. Automate network provisioning and configuration workflows using Python scripting. Enforce GCP Organization Policies for network security and compliance (IP restrictions, encryption, access control). Integrate network deployments into CI/CD pipelines for automated provisioning and updates. Implement policy-as-code guardrails for network governance using Sentinel or OPA. Optimize network performance and reliability through monitoring, logging, and proactive tuning. Collaborate with security teams to implement network security best practices (firewall rules, private access, service perimeter). Support migration of legacy network configurations into unified, reusable templates. Troubleshoot and resolve complex network issues across GCP VDC environments. Essential skills/knowledge/experience: Strong hands-on experience in GCP Networking (VPC, subnets, firewall, routing, peering). Expertise in Hybrid Connectivity (Cloud VPN, Interconnect). Terraform / Terraform Cloud for IaC. Python scripting for automation. Familiarity with CI/CD tools (Jenkins, GitHub, Harness) for network automation. Knowledge of GCP Organization Policy and policy-as-code frameworks (Sentinel/OPA). GCP Certified (preferably Professional Cloud Network Engineer). Good to have: Experience with IDE platforms for Cloud Engineering (e.g., Backstage). Desirable skills/knowledge/experience: Looking for Senior Engineering Skills as GCP Cloud SMEs who has contributed also as a Technical Consultant in guiding Design, Architecture and Strategy. Bringing in thought leadership in driving innovation, best practices Good communicator, collaborator and Leader with experience on working with multiple organisational stakeholders. This is an excellent opportunity to work for a leading UK-based financial services group. For your CV at th first instance to be considered for this role.
Reliance High-Tech / Reliance Protect is the UK's largest independent integrator/installer of security solutions / lone worker solutions. We are trusted by leading brands and organisations to protect their people, assets and reputations through innovative technology and specialist expertise. Unique in the industry, Reliance High-Tech / Reliance Protect combines the capability and footprint of a large organisation, with the agility and customer focus of an independent business. We operate at the top end, for the most discerning clients, in the most demanding and complex environments with the highest stakes, and always with integrity and customer focus. To provide professional engineering expertise along with excellent internal/external customer service during the repair and maintenance of a variety of security solutions (including CCTV, Intruder, ACS, Intercom Systems plus other security solutions). Your responsibilities Provide technical expertise in fault finding and repairs across varied selection of PC/Network based and analogue security systems with a working knowledge of different high end software packages. Provide technical expertise in fault finding and repair with a variety of CCTV operating systems from small scale CCTV systems to large Multi-site installations with PC Based Digital Recorders. To understand fibre optic transmission systems, LAN/WAN networks and radio telemetry systems to effectively remedy any faults. Liaise with higher grade engineers where required. Provide emergency solutions when operating out of hours as specified on the departmental rota (currently 1 in 4). Collaborate with all parts of the business to ensure that the agreed scope of works is delivered in line with the customer s expectations. Participate in team meetings and actively contribute towards the business activities. Strive to maximize personal development and performance and take active part in performance reviews and personal development plans. Maintain up to date technical knowledge through internal and external training provision. Operate according to the requirements of business-specific applications and processes and the broad application environments (e.g., order submission, stock control, timesheet submission, job closing, etc.) Your competencies NVQ 3 in Electronic Security or equivalent proven experience (4+ Years) Knowledge of Access control / CCTV / Intercom / Intruder systems. Knowledge of Windows Operating Systems. Knowledge of digital electronics principles and systems Health and Safety Good knowledge of Access control / CCTV / Intercom / Intruder systems Good knowledge surrounding digital electronics and electrical systems Microsoft OS knowledge Working knowledge of TCP/IP and other network fundamentals of UFE's (Unified Front End) Excellent communication skills Written and Verbal Your profile Flexible with a can do/will do attitude, able to work both independently and part of a team essential. Proven record of great customer service and an ability to manage time and workload a must. To express an interest in this role please send your CV and a covering letter no later than 1st May 2026. This must include your home location. All job candidates will be screened to BS7858 standards to meet Reliance High-Tech's / Reliance Protects vetting standards. Thank you for your interest in joining our team. If you have not heard from us within two weeks of submitting your application, unfortunately, it means your application has not been successful at this time. We will, however, keep your details on file, and if your skills and experience align with future opportunities, we may contact you directly.
Jan 29, 2026
Full time
Reliance High-Tech / Reliance Protect is the UK's largest independent integrator/installer of security solutions / lone worker solutions. We are trusted by leading brands and organisations to protect their people, assets and reputations through innovative technology and specialist expertise. Unique in the industry, Reliance High-Tech / Reliance Protect combines the capability and footprint of a large organisation, with the agility and customer focus of an independent business. We operate at the top end, for the most discerning clients, in the most demanding and complex environments with the highest stakes, and always with integrity and customer focus. To provide professional engineering expertise along with excellent internal/external customer service during the repair and maintenance of a variety of security solutions (including CCTV, Intruder, ACS, Intercom Systems plus other security solutions). Your responsibilities Provide technical expertise in fault finding and repairs across varied selection of PC/Network based and analogue security systems with a working knowledge of different high end software packages. Provide technical expertise in fault finding and repair with a variety of CCTV operating systems from small scale CCTV systems to large Multi-site installations with PC Based Digital Recorders. To understand fibre optic transmission systems, LAN/WAN networks and radio telemetry systems to effectively remedy any faults. Liaise with higher grade engineers where required. Provide emergency solutions when operating out of hours as specified on the departmental rota (currently 1 in 4). Collaborate with all parts of the business to ensure that the agreed scope of works is delivered in line with the customer s expectations. Participate in team meetings and actively contribute towards the business activities. Strive to maximize personal development and performance and take active part in performance reviews and personal development plans. Maintain up to date technical knowledge through internal and external training provision. Operate according to the requirements of business-specific applications and processes and the broad application environments (e.g., order submission, stock control, timesheet submission, job closing, etc.) Your competencies NVQ 3 in Electronic Security or equivalent proven experience (4+ Years) Knowledge of Access control / CCTV / Intercom / Intruder systems. Knowledge of Windows Operating Systems. Knowledge of digital electronics principles and systems Health and Safety Good knowledge of Access control / CCTV / Intercom / Intruder systems Good knowledge surrounding digital electronics and electrical systems Microsoft OS knowledge Working knowledge of TCP/IP and other network fundamentals of UFE's (Unified Front End) Excellent communication skills Written and Verbal Your profile Flexible with a can do/will do attitude, able to work both independently and part of a team essential. Proven record of great customer service and an ability to manage time and workload a must. To express an interest in this role please send your CV and a covering letter no later than 1st May 2026. This must include your home location. All job candidates will be screened to BS7858 standards to meet Reliance High-Tech's / Reliance Protects vetting standards. Thank you for your interest in joining our team. If you have not heard from us within two weeks of submitting your application, unfortunately, it means your application has not been successful at this time. We will, however, keep your details on file, and if your skills and experience align with future opportunities, we may contact you directly.
UK Remote (occasional London visits) (programme runs until April 2027) A global technology driven organisation is delivering a major multi year transformation and is looking for an experienced Project Manager to lead key initiatives across developer experience, automation, and identity modernisation. You ll play a central role in delivering a new self service developer platform while supporting the onboarding of multiple products into a unified identity ecosystem. What You ll Do Lead complex projects end to end, from planning through to benefits realisation Own delivery roadmaps, milestones, and outcome metrics Coordinate cross functional teams across product, engineering, data, and business functions Maintain strong stakeholder alignment and clear communication Manage multiple workstreams, including technology delivery, change, operations, and customer migration Apply Agile practices and ensure integration with the wider technology landscape Oversee budgets, forecasting, resourcing, and risk management Drive continuous improvement and promote best practice delivery What You ll Bring Experience delivering complex, product focused transformation projects Strong stakeholder management and influencing skills Ability to turn strategy into structured delivery plans Excellent analytical and problem solving abilities Experience managing budgets, resources, and schedules Background in Agile, Lean, or SAFe Familiarity with Jira, Confluence, Aha, or MS Project Experience with AI related products is a bonus Why Apply Be part of a major, high impact transformation programme Work remotely with flexibility - you will be required to come into London from time to time Collaborate with global teams on cutting edge technology initiatives For immediate consideration, forward an up-to-date CV today to discuss circumstances confidentially.
Jan 29, 2026
Contractor
UK Remote (occasional London visits) (programme runs until April 2027) A global technology driven organisation is delivering a major multi year transformation and is looking for an experienced Project Manager to lead key initiatives across developer experience, automation, and identity modernisation. You ll play a central role in delivering a new self service developer platform while supporting the onboarding of multiple products into a unified identity ecosystem. What You ll Do Lead complex projects end to end, from planning through to benefits realisation Own delivery roadmaps, milestones, and outcome metrics Coordinate cross functional teams across product, engineering, data, and business functions Maintain strong stakeholder alignment and clear communication Manage multiple workstreams, including technology delivery, change, operations, and customer migration Apply Agile practices and ensure integration with the wider technology landscape Oversee budgets, forecasting, resourcing, and risk management Drive continuous improvement and promote best practice delivery What You ll Bring Experience delivering complex, product focused transformation projects Strong stakeholder management and influencing skills Ability to turn strategy into structured delivery plans Excellent analytical and problem solving abilities Experience managing budgets, resources, and schedules Background in Agile, Lean, or SAFe Familiarity with Jira, Confluence, Aha, or MS Project Experience with AI related products is a bonus Why Apply Be part of a major, high impact transformation programme Work remotely with flexibility - you will be required to come into London from time to time Collaborate with global teams on cutting edge technology initiatives For immediate consideration, forward an up-to-date CV today to discuss circumstances confidentially.
Technical Support Engineer - Networking Hybrid role - 2 days per week on site, 3 days WFH This is an exciting opportunity for a recent Computer Networking graduate to begin a career with a leading Managed Services Provider (MSP) that delivers Cloud, Connectivity, Unified Communications, and Collaboration services to enterprise-scale organisations and household-name clients. The company has grown rapidly through both acquisition and organic expansion, and they are now looking for a motivated graduate with a strong interest in networking and IT infrastructure to join their Network Support team. As part of an experienced and collaborative technical team, you will gain hands-on exposure to real-world networking environments, troubleshooting issues and developing a broad technical skill set. This is an excellent platform for career progression, with structured training and opportunities to advance into specialist roles. Key Responsibilities: Provide high-quality IT and network support to clients, ensuring service levels are met Troubleshoot and resolve incidents, escalating where required Maintain and update internal technical documentation Continuously build your knowledge across networking, cloud services, and IT systems Work closely with senior engineers to gain mentorship and experience in enterprise environments Requirements: A degree in Computer Networking, Network Engineering, or hold a relevant certification (CompTIA etc.) A basic knowledge/interest of Cisco networking fundamentals (routers, switches, firewalls) Strong communication skills and a passion for developing a technical career Salary & Benefits Up to 30,000 Hybrid working (2 days onsite, 3 days WFH) plus excellent benefits and a clear pathways for career progression into senior engineering and specialist roles Working Hours: Mon-Thu 9am-5:30pm, Fri 9am-3:30pm
Jan 29, 2026
Full time
Technical Support Engineer - Networking Hybrid role - 2 days per week on site, 3 days WFH This is an exciting opportunity for a recent Computer Networking graduate to begin a career with a leading Managed Services Provider (MSP) that delivers Cloud, Connectivity, Unified Communications, and Collaboration services to enterprise-scale organisations and household-name clients. The company has grown rapidly through both acquisition and organic expansion, and they are now looking for a motivated graduate with a strong interest in networking and IT infrastructure to join their Network Support team. As part of an experienced and collaborative technical team, you will gain hands-on exposure to real-world networking environments, troubleshooting issues and developing a broad technical skill set. This is an excellent platform for career progression, with structured training and opportunities to advance into specialist roles. Key Responsibilities: Provide high-quality IT and network support to clients, ensuring service levels are met Troubleshoot and resolve incidents, escalating where required Maintain and update internal technical documentation Continuously build your knowledge across networking, cloud services, and IT systems Work closely with senior engineers to gain mentorship and experience in enterprise environments Requirements: A degree in Computer Networking, Network Engineering, or hold a relevant certification (CompTIA etc.) A basic knowledge/interest of Cisco networking fundamentals (routers, switches, firewalls) Strong communication skills and a passion for developing a technical career Salary & Benefits Up to 30,000 Hybrid working (2 days onsite, 3 days WFH) plus excellent benefits and a clear pathways for career progression into senior engineering and specialist roles Working Hours: Mon-Thu 9am-5:30pm, Fri 9am-3:30pm
We re looking for a Senior IT Support Analyst to join a busy MSP environment, supporting a wide range of customers across Microsoft 365, Azure AD (Entra ID), and hybrid on-prem infrastructure. This is a hands-on role covering escalated tickets, problem management, and project delivery. You ll be working with modern tooling, supporting both reactive incidents and proactive improvements, including migrations, security, and endpoint management. What You ll Be Doing Providing Tier 2 support across Microsoft 365 (Exchange Online, Teams, SharePoint, OneDrive, Intune) Supporting on-prem Active Directory and Exchange Server, including hybrid Exchange and AAD Connect Managing Azure AD / Entra ID, including Conditional Access, MFA, and identity security Deploying and managing endpoints using Intune and Autopilot Implementing and supporting Defender for Business, device compliance, and security policies Assisting with customer migrations (Exchange, file servers, hybrid AD to cloud) Using Kaseya RMM for monitoring, patching, automation, and remote support Troubleshooting networking and connectivity issues (DNS, DHCP, VPN, NAT, VOIP) Supporting cloud telephony and unified communications solutions (Teams Voice, Horizon beneficial) Maintaining clear documentation and accurate ticket updates while working to SLAs What We re Looking For Strong experience in an MSP or multi-customer support environment Solid knowledge of Microsoft 365, Azure AD, and Windows 10/11 Experience with on-prem AD and Exchange Server (2016/2019 preferred) Confident with Intune, compliance policies, and application deployment Good working knowledge of Conditional Access, MFA, Defender, BitLocker Familiar with RMM tools (Kaseya ideal) Good understanding of networking and VOIP fundamentals Strong troubleshooting skills and clear customer communication Desirable (But Not Essential) Telephony / UC experience (Teams Voice, 3CX, Horizon, PBX systems) PowerShell scripting and automation Microsoft certifications (MS-900, MD-102, SC-900, AZ-104) Experience with broadband technologies (FTTC, FTTP, SoGEA, Ethernet) Location: This role is onsite based at the company s head office in Telford. Interested?: If you re ready to step into a role where your skills and expertise will be valued, apply now to become the Senior IT Support Analyst. Don t miss this opportunity to grow your career in a supportive and forward-thinking environment. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Jan 28, 2026
Full time
We re looking for a Senior IT Support Analyst to join a busy MSP environment, supporting a wide range of customers across Microsoft 365, Azure AD (Entra ID), and hybrid on-prem infrastructure. This is a hands-on role covering escalated tickets, problem management, and project delivery. You ll be working with modern tooling, supporting both reactive incidents and proactive improvements, including migrations, security, and endpoint management. What You ll Be Doing Providing Tier 2 support across Microsoft 365 (Exchange Online, Teams, SharePoint, OneDrive, Intune) Supporting on-prem Active Directory and Exchange Server, including hybrid Exchange and AAD Connect Managing Azure AD / Entra ID, including Conditional Access, MFA, and identity security Deploying and managing endpoints using Intune and Autopilot Implementing and supporting Defender for Business, device compliance, and security policies Assisting with customer migrations (Exchange, file servers, hybrid AD to cloud) Using Kaseya RMM for monitoring, patching, automation, and remote support Troubleshooting networking and connectivity issues (DNS, DHCP, VPN, NAT, VOIP) Supporting cloud telephony and unified communications solutions (Teams Voice, Horizon beneficial) Maintaining clear documentation and accurate ticket updates while working to SLAs What We re Looking For Strong experience in an MSP or multi-customer support environment Solid knowledge of Microsoft 365, Azure AD, and Windows 10/11 Experience with on-prem AD and Exchange Server (2016/2019 preferred) Confident with Intune, compliance policies, and application deployment Good working knowledge of Conditional Access, MFA, Defender, BitLocker Familiar with RMM tools (Kaseya ideal) Good understanding of networking and VOIP fundamentals Strong troubleshooting skills and clear customer communication Desirable (But Not Essential) Telephony / UC experience (Teams Voice, 3CX, Horizon, PBX systems) PowerShell scripting and automation Microsoft certifications (MS-900, MD-102, SC-900, AZ-104) Experience with broadband technologies (FTTC, FTTP, SoGEA, Ethernet) Location: This role is onsite based at the company s head office in Telford. Interested?: If you re ready to step into a role where your skills and expertise will be valued, apply now to become the Senior IT Support Analyst. Don t miss this opportunity to grow your career in a supportive and forward-thinking environment. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Senior IT Infrastructure Engineer About the role We have an exciting opportunity for a Senior IT Infrastructure Engineer to join our dynamic IT Department. Our Infrastructure Operations Team supports a diverse and complex environment, including over 7,000 client machines, 300+ servers, 1,600+ Cisco LAN devices and 220+ wide area network links. As part of the IT Infrastructure Operations team, you will play a lead role in the administration and support of our extensive network and server estate, ensuring the reliability, security and performance of mission-critical enterprise IT systems. This role places a particular emphasis on networking and connectivity, where your expertise will help optimise and evolve our LAN, WLAN and WAN infrastructure across the organisation. What we re looking for We are looking for a highly experienced and technically skilled individual with a proven track record in networking and enterprise infrastructure solutions. The ideal candidate will bring advanced competence in configuring and maintaining Cisco network equipment with the ability to investigate, diagnose and resolve complex LAN / WLAN / WAN issues, alongside experience in at least three of the following areas: Cisco certifications such as CCNA (Cisco Certified Network Associate) or CCNP (Cisco Certified Network Professional) are highly desirable Experience in designing, implementing and supporting large-scale network infrastructures across multiple sites Strong knowledge of Storage Area Networks and backup systems In-depth knowledge and experience of Microsoft platforms including Exchange Server, Active Directory, SharePoint and Windows Server OS Experience in developing and maintaining IT disaster recovery and business continuity solutions Excellent and demonstrable automation skills (PowerShell, Ansible, Terraform) Experience implementing and managing servers in clustered VMware or Hyper-V virtualised environments Strong understanding of IT security, particularly within network and perimeter security Experience implementing and managing cloud-based platforms and services such as Azure, AWS or Google Experience with Cisco Unified Communications VOIP platforms Our team supports the full range of infrastructure solutions, but networking excellence is at the heart of what we do. Flexibility and adaptability across a broad technology set is essential. About you You will be a disciplined, solutions-focused thinker capable of working under pressure in a high-output environment. Self-motivation, effective prioritisation, and the ability to manage multiple deadlines are key. We re seeking someone with: A passion for networking technologies and enterprise-scale connectivity solutions, combined with fantastic energy and a positive, can-do approach Leadership skills, including mentoring other Infrastructure Engineers, sharing best practice, and guiding the delivery of network-related projects and technical solutions The ability to oversee workloads, ensuring incidents, tasks and projects particularly those involving network infrastructure are delivered to the highest standards This is a great opportunity for a technically skilled leader with strong networking expertise looking to make an impact in a challenging and rewarding environment. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Jan 27, 2026
Full time
Senior IT Infrastructure Engineer About the role We have an exciting opportunity for a Senior IT Infrastructure Engineer to join our dynamic IT Department. Our Infrastructure Operations Team supports a diverse and complex environment, including over 7,000 client machines, 300+ servers, 1,600+ Cisco LAN devices and 220+ wide area network links. As part of the IT Infrastructure Operations team, you will play a lead role in the administration and support of our extensive network and server estate, ensuring the reliability, security and performance of mission-critical enterprise IT systems. This role places a particular emphasis on networking and connectivity, where your expertise will help optimise and evolve our LAN, WLAN and WAN infrastructure across the organisation. What we re looking for We are looking for a highly experienced and technically skilled individual with a proven track record in networking and enterprise infrastructure solutions. The ideal candidate will bring advanced competence in configuring and maintaining Cisco network equipment with the ability to investigate, diagnose and resolve complex LAN / WLAN / WAN issues, alongside experience in at least three of the following areas: Cisco certifications such as CCNA (Cisco Certified Network Associate) or CCNP (Cisco Certified Network Professional) are highly desirable Experience in designing, implementing and supporting large-scale network infrastructures across multiple sites Strong knowledge of Storage Area Networks and backup systems In-depth knowledge and experience of Microsoft platforms including Exchange Server, Active Directory, SharePoint and Windows Server OS Experience in developing and maintaining IT disaster recovery and business continuity solutions Excellent and demonstrable automation skills (PowerShell, Ansible, Terraform) Experience implementing and managing servers in clustered VMware or Hyper-V virtualised environments Strong understanding of IT security, particularly within network and perimeter security Experience implementing and managing cloud-based platforms and services such as Azure, AWS or Google Experience with Cisco Unified Communications VOIP platforms Our team supports the full range of infrastructure solutions, but networking excellence is at the heart of what we do. Flexibility and adaptability across a broad technology set is essential. About you You will be a disciplined, solutions-focused thinker capable of working under pressure in a high-output environment. Self-motivation, effective prioritisation, and the ability to manage multiple deadlines are key. We re seeking someone with: A passion for networking technologies and enterprise-scale connectivity solutions, combined with fantastic energy and a positive, can-do approach Leadership skills, including mentoring other Infrastructure Engineers, sharing best practice, and guiding the delivery of network-related projects and technical solutions The ability to oversee workloads, ensuring incidents, tasks and projects particularly those involving network infrastructure are delivered to the highest standards This is a great opportunity for a technically skilled leader with strong networking expertise looking to make an impact in a challenging and rewarding environment. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Software Engineer - Automation (Contract) Location: Tadcaster Contract Length: 8-Week Contract Commencement Date: Tuesday 10 February 2026 Overview of the Company: Our client is a well-established engineering and automation business delivering complex, high-specification machinery into regulated manufacturing environments. They are currently supporting a time-critical project and require an experienced Automation Software Engineer (Contractor) to assist with commissioning and final delivery on site in Tadcaster. This is a hands-on role working alongside Project, Design, and Commissioning teams on advanced automated systems. Skills Required - Software Engineer (Automation) Programming and commissioning using Siemens TIA Portal V19, including Safety (F-PLC) Development of Siemens WinCC Unified HMI applications Hands-on programming and integration of Staubli robotic systems (essential) Experience with motion control and servo drives Implementation of PackML standards Integration of Keyence vision systems PLC, robot, motion, vision, and HMI software development and modification Supporting simulation, testing, and on-site commissioning Producing FDS, SDS, I/O lists, FAT and SAT documentation Ensuring compliance with the Machinery Directive (BS EN 12100) Delivering clean, efficient, production-ready code Background in process or pharmaceutical automation Proven full lifecycle project experience Siemens PLC expertise (Rockwell experience beneficial) Engineering qualification: HNC / HND / Degree Benefits on offer for the Contract Software Engineer: Short-term, clearly defined 8-week contract- with the potential scope to extend On-site role with no remote ambiguity Opportunity to work on advanced automation, robotics, and vision systems Fast-paced project with immediate impact Collaborative engineering environment with experienced teams Consistent Monday-Friday hours (8:00am-4:00pm) For further details please call Emma Newbury. As a registered candidate with Pioneer Selection LTD, you become automatically eligible for our referral scheme. You will receive £250 for every candidate we place in a permanent position. Terms and conditions apply.
Jan 26, 2026
Seasonal
Software Engineer - Automation (Contract) Location: Tadcaster Contract Length: 8-Week Contract Commencement Date: Tuesday 10 February 2026 Overview of the Company: Our client is a well-established engineering and automation business delivering complex, high-specification machinery into regulated manufacturing environments. They are currently supporting a time-critical project and require an experienced Automation Software Engineer (Contractor) to assist with commissioning and final delivery on site in Tadcaster. This is a hands-on role working alongside Project, Design, and Commissioning teams on advanced automated systems. Skills Required - Software Engineer (Automation) Programming and commissioning using Siemens TIA Portal V19, including Safety (F-PLC) Development of Siemens WinCC Unified HMI applications Hands-on programming and integration of Staubli robotic systems (essential) Experience with motion control and servo drives Implementation of PackML standards Integration of Keyence vision systems PLC, robot, motion, vision, and HMI software development and modification Supporting simulation, testing, and on-site commissioning Producing FDS, SDS, I/O lists, FAT and SAT documentation Ensuring compliance with the Machinery Directive (BS EN 12100) Delivering clean, efficient, production-ready code Background in process or pharmaceutical automation Proven full lifecycle project experience Siemens PLC expertise (Rockwell experience beneficial) Engineering qualification: HNC / HND / Degree Benefits on offer for the Contract Software Engineer: Short-term, clearly defined 8-week contract- with the potential scope to extend On-site role with no remote ambiguity Opportunity to work on advanced automation, robotics, and vision systems Fast-paced project with immediate impact Collaborative engineering environment with experienced teams Consistent Monday-Friday hours (8:00am-4:00pm) For further details please call Emma Newbury. As a registered candidate with Pioneer Selection LTD, you become automatically eligible for our referral scheme. You will receive £250 for every candidate we place in a permanent position. Terms and conditions apply.
Change & Communications Analyst Reference: (phone number removed) Umbrella Rate: £34.91/hr (inside IR35) Step into a role that allows you to make a real impact while working on dynamic and engaging projects. This is your chance to join a company that values innovation, collaboration, and personal development. As a Change & Communications Analyst, you ll play a vital role in driving transformational change within a forward-thinking organisation. If you re passionate about delivering meaningful change and crafting compelling communications, this opportunity is not to be missed. What You Will Do: • Develop and deliver clear, engaging, and timely internal communications to support the integration of key teams within the organisation. • Create change impact assessments, stakeholder maps, and engagement plans to ensure a smooth transition. • Monitor business readiness ahead of phased implementations, integrations, and go-lives to ensure success. • Organise and deliver impactful engagement activities such as workshops, town halls, and feedback sessions. • Track employee sentiment and respond to feedback to support a positive employee experience during change. • Collaborate closely with Programme Managers, Project Managers, and People Partners to align change and communication strategies with key milestones. What You Will Bring: • Proven experience in change management and internal communications within transformation programmes. • Strong writing and storytelling skills, with the ability to tailor messages to different audiences effectively. • Confidence in stakeholder engagement and the ability to distil complex information into simple, engaging content. • Familiarity with tools such as SharePoint, Yammer, MS Teams, and email platforms. • Knowledge of organisational design and employee experience principles, with a people-focused approach. In this role, you ll be instrumental in supporting the successful integration of teams and driving the adoption of new ways of working. By delivering impactful communications and structured change management activities, you ll help this company achieve its goals of creating a more unified and collaborative working environment. With a focus on employee experience and engagement, you ll be part of a programme that truly values its people and their contributions. Location: This exciting opportunity is based in Gaydon, offering a professional and inspiring work environment. Interested? If you re ready to take on this rewarding challenge as a Change & Communications Analyst, apply today and start your journey towards making a meaningful impact. Don t miss out seize this opportunity now! Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Jan 25, 2026
Contractor
Change & Communications Analyst Reference: (phone number removed) Umbrella Rate: £34.91/hr (inside IR35) Step into a role that allows you to make a real impact while working on dynamic and engaging projects. This is your chance to join a company that values innovation, collaboration, and personal development. As a Change & Communications Analyst, you ll play a vital role in driving transformational change within a forward-thinking organisation. If you re passionate about delivering meaningful change and crafting compelling communications, this opportunity is not to be missed. What You Will Do: • Develop and deliver clear, engaging, and timely internal communications to support the integration of key teams within the organisation. • Create change impact assessments, stakeholder maps, and engagement plans to ensure a smooth transition. • Monitor business readiness ahead of phased implementations, integrations, and go-lives to ensure success. • Organise and deliver impactful engagement activities such as workshops, town halls, and feedback sessions. • Track employee sentiment and respond to feedback to support a positive employee experience during change. • Collaborate closely with Programme Managers, Project Managers, and People Partners to align change and communication strategies with key milestones. What You Will Bring: • Proven experience in change management and internal communications within transformation programmes. • Strong writing and storytelling skills, with the ability to tailor messages to different audiences effectively. • Confidence in stakeholder engagement and the ability to distil complex information into simple, engaging content. • Familiarity with tools such as SharePoint, Yammer, MS Teams, and email platforms. • Knowledge of organisational design and employee experience principles, with a people-focused approach. In this role, you ll be instrumental in supporting the successful integration of teams and driving the adoption of new ways of working. By delivering impactful communications and structured change management activities, you ll help this company achieve its goals of creating a more unified and collaborative working environment. With a focus on employee experience and engagement, you ll be part of a programme that truly values its people and their contributions. Location: This exciting opportunity is based in Gaydon, offering a professional and inspiring work environment. Interested? If you re ready to take on this rewarding challenge as a Change & Communications Analyst, apply today and start your journey towards making a meaningful impact. Don t miss out seize this opportunity now! Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Prestigious opportunity for a Cisco Voice Engineer to join a pioneering technology team based in Manchester.The successful candidate will be responsible for the design, implementation, and support of Cisco-based voice communication systems, dedicated to a strategic digital transformation of our network. We welcome your application to join us as we grow.As one of our Cisco Voice Engineers, you will: Design, configure, and maintain Cisco Unified Communications Manager (CUCM), Unity Connection, and related voice systems. Install and support Cisco voice gateways, routers, and switches. Manage SIP trunking, dial plans, and call routing. Provide Tier 3 support for voice-related incidents and service requests. Collaborate with network and infrastructure teams to ensure seamless integration. Monitor system performance and implement optimisations. Maintain documentation and contribute to project planning and delivery. If you possess a combination of some of the following skills, then LETS TALK!Experience with Cisco voice technologies. Strong understanding of VoIP protocols (SIP, H.323), QoS, and VLANs. Experience with Cisco CUBE, Webex, and Cisco Emergency Responder (CER) is advantageous but not essential. Excellent troubleshooting and communication skills. Certifications such as CCNA Collaboration, CCNP Collaboration, or CCIE Collaboration would also be desirable but not essential. What you'll get in return In return, you will be rewarded with 30 days holiday plus Bank holidays, an enviable pension scheme and hybrid working. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Oct 07, 2025
Full time
Prestigious opportunity for a Cisco Voice Engineer to join a pioneering technology team based in Manchester.The successful candidate will be responsible for the design, implementation, and support of Cisco-based voice communication systems, dedicated to a strategic digital transformation of our network. We welcome your application to join us as we grow.As one of our Cisco Voice Engineers, you will: Design, configure, and maintain Cisco Unified Communications Manager (CUCM), Unity Connection, and related voice systems. Install and support Cisco voice gateways, routers, and switches. Manage SIP trunking, dial plans, and call routing. Provide Tier 3 support for voice-related incidents and service requests. Collaborate with network and infrastructure teams to ensure seamless integration. Monitor system performance and implement optimisations. Maintain documentation and contribute to project planning and delivery. If you possess a combination of some of the following skills, then LETS TALK!Experience with Cisco voice technologies. Strong understanding of VoIP protocols (SIP, H.323), QoS, and VLANs. Experience with Cisco CUBE, Webex, and Cisco Emergency Responder (CER) is advantageous but not essential. Excellent troubleshooting and communication skills. Certifications such as CCNA Collaboration, CCNP Collaboration, or CCIE Collaboration would also be desirable but not essential. What you'll get in return In return, you will be rewarded with 30 days holiday plus Bank holidays, an enviable pension scheme and hybrid working. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Your new company An opportunity has arisen to join a leading provider of individual wealth management, asset management and related services to private clients, charities, trustees and professional partners. They have recently gone through a large organisational change and are in the process of transforming their business and technology processes. The organisation prides themselves on their strong culture. While they have grown through acquisition, they still manage to maintain a collaborative and supportive environment and provide a "family feel" to their employees. Your new role A Senior Business Analyst is required to join a newly created business design function. The design function sits within the Technology department and the role combines knowledge of business architecture and business analysis. This is a specialist role working in a multidisciplined team, alongside Business Design specialists in Architecture and Testing, delivering a unified business design capability.The role is to ensure that business analysis delivers the most effective change, optimising business processes and technological advancements. As a Business Design Specialist, you will provide depth of knowledge across business analysis, working closely with team members and other design specialisms. The unified Business Design Capability aims to cover Technical and Business design, and overall quality engineering (testing). As a design specialist, you will be expected to lead complex business analysis, problem definition, requirements capture and documentation, considering how the existing system estate and capabilities can be utilised and how business outcomes can be tested and proved. You will also be expected to support Design Analysts in the team, who focus on breadth of knowledge across all 3 disciplines. The business design specialist will also assist with the motivation and support of team members on business architecture and analysis activities for the overall product portfolio. They will also support by establishing communities of practice, focusing on BA practices across all product portfolios. What you'll need to succeed You will be a Senior Business Analyst with experience of working on multiple, complex projects and portfolios throughout the full lifecycle. You will have excellent analytical, problem-solving, and decision-making skills. Excellent communication skills with the ability to work effectively with cross-functional teams. Knowledge of Agile methodologies and working in an Agile environment is a plus. You will have highly developed business analytical skills - specifically aimed at the generation of complete business requirements and also business cases for IT change. You will have high levels of initiative, professionalism, independence and resilience and have a proven record of producing quality technical requirements, design and test documentation. You will be able to demonstrate leadership skills and have the ability to work with senior-level stakeholders, ideally with some experience of mentoring and training BAs previously. Experience working in the financial services industry is preferable; knowledge of wealth management is highly desirable. What you'll get in return 65,000 basic salary + bonus Several, including a 25-day holiday and 9% pension Hybrid working - 1-2 days in the office What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Oct 04, 2025
Full time
Your new company An opportunity has arisen to join a leading provider of individual wealth management, asset management and related services to private clients, charities, trustees and professional partners. They have recently gone through a large organisational change and are in the process of transforming their business and technology processes. The organisation prides themselves on their strong culture. While they have grown through acquisition, they still manage to maintain a collaborative and supportive environment and provide a "family feel" to their employees. Your new role A Senior Business Analyst is required to join a newly created business design function. The design function sits within the Technology department and the role combines knowledge of business architecture and business analysis. This is a specialist role working in a multidisciplined team, alongside Business Design specialists in Architecture and Testing, delivering a unified business design capability.The role is to ensure that business analysis delivers the most effective change, optimising business processes and technological advancements. As a Business Design Specialist, you will provide depth of knowledge across business analysis, working closely with team members and other design specialisms. The unified Business Design Capability aims to cover Technical and Business design, and overall quality engineering (testing). As a design specialist, you will be expected to lead complex business analysis, problem definition, requirements capture and documentation, considering how the existing system estate and capabilities can be utilised and how business outcomes can be tested and proved. You will also be expected to support Design Analysts in the team, who focus on breadth of knowledge across all 3 disciplines. The business design specialist will also assist with the motivation and support of team members on business architecture and analysis activities for the overall product portfolio. They will also support by establishing communities of practice, focusing on BA practices across all product portfolios. What you'll need to succeed You will be a Senior Business Analyst with experience of working on multiple, complex projects and portfolios throughout the full lifecycle. You will have excellent analytical, problem-solving, and decision-making skills. Excellent communication skills with the ability to work effectively with cross-functional teams. Knowledge of Agile methodologies and working in an Agile environment is a plus. You will have highly developed business analytical skills - specifically aimed at the generation of complete business requirements and also business cases for IT change. You will have high levels of initiative, professionalism, independence and resilience and have a proven record of producing quality technical requirements, design and test documentation. You will be able to demonstrate leadership skills and have the ability to work with senior-level stakeholders, ideally with some experience of mentoring and training BAs previously. Experience working in the financial services industry is preferable; knowledge of wealth management is highly desirable. What you'll get in return 65,000 basic salary + bonus Several, including a 25-day holiday and 9% pension Hybrid working - 1-2 days in the office What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Junior Network Engineer Liverpool - 5 days a week in the office 25,000 - 28,000 (DOE) Our client is currently on the lookout for a Junior Network Engineer where you will be part of a dynamic and supportive technical team, assisting in the delivery and support of network solutions for our diverse customer base across the Public Sector, Retail, and corporate environments. You will work alongside experienced engineers to gain hands on experience with a range of technologies including LAN/WAN, SD-WAN, Unified Communications, and Wi-Fi, across both cloud and on-premise environments. Furthermore, you will support the 1st Line team by helping to troubleshoot and resolve network issues, while developing your technical skills and have the opportunity to assist with remote implementations under guidance. Main duties and responsibilities: Provide technical support to customers and internal teams, primarily assisting with 1st Line escalations Help monitor, troubleshoot, and resolve network issues across LAN/WAN, SD-WAN, Wi-Fi, and Unified Communications environments Assist with remote implementation tasks under the guidance of senior engineers Participate in training and development programmes to build your technical expertise Maintain awareness of emerging technologies and best practices in networking The following skills and experience will be beneficial and essential for this role: A strong interest in networking and IT infrastructure Basic understanding of networking concepts (e.g. IP addressing, routing, switching) Working towards or holding a CCNA or equivalent certification Good communication skills and a willingness to learn Highly organised and resourceful, with attention to detail Dynamic self-sufficient individual who works well in team environment often matrixed and on their own Ability to work under pressure in a fast paced business environment
Oct 03, 2025
Full time
Junior Network Engineer Liverpool - 5 days a week in the office 25,000 - 28,000 (DOE) Our client is currently on the lookout for a Junior Network Engineer where you will be part of a dynamic and supportive technical team, assisting in the delivery and support of network solutions for our diverse customer base across the Public Sector, Retail, and corporate environments. You will work alongside experienced engineers to gain hands on experience with a range of technologies including LAN/WAN, SD-WAN, Unified Communications, and Wi-Fi, across both cloud and on-premise environments. Furthermore, you will support the 1st Line team by helping to troubleshoot and resolve network issues, while developing your technical skills and have the opportunity to assist with remote implementations under guidance. Main duties and responsibilities: Provide technical support to customers and internal teams, primarily assisting with 1st Line escalations Help monitor, troubleshoot, and resolve network issues across LAN/WAN, SD-WAN, Wi-Fi, and Unified Communications environments Assist with remote implementation tasks under the guidance of senior engineers Participate in training and development programmes to build your technical expertise Maintain awareness of emerging technologies and best practices in networking The following skills and experience will be beneficial and essential for this role: A strong interest in networking and IT infrastructure Basic understanding of networking concepts (e.g. IP addressing, routing, switching) Working towards or holding a CCNA or equivalent certification Good communication skills and a willingness to learn Highly organised and resourceful, with attention to detail Dynamic self-sufficient individual who works well in team environment often matrixed and on their own Ability to work under pressure in a fast paced business environment
Graduate Network Engineer Hybrid role - 2 days per week on site, 3 days WFH This is an exciting opportunity for a recent Computer Networking graduate to begin a career with a leading Managed Services Provider (MSP) that delivers Cloud, Connectivity, Unified Communications, and Collaboration services to enterprise-scale organisations and household-name clients. The company has grown rapidly through both acquisition and organic expansion, and they are now looking for a motivated graduate with a strong interest in networking and IT infrastructure to join their Network Support team. As part of an experienced and collaborative technical team, you will gain hands-on exposure to real-world networking environments, troubleshooting issues and developing a broad technical skill set. This is an excellent platform for career progression, with structured training and opportunities to advance into specialist roles. Key Responsibilities: Provide high-quality IT and network support to clients, ensuring service levels are met Troubleshoot and resolve incidents, escalating where required Maintain and update internal technical documentation Continuously build your knowledge across networking, cloud services, and IT systems Work closely with senior engineers to gain mentorship and experience in enterprise environments Requirements: A degree in Computer Networking, Network Engineering, or hold a relevant certification (CompTIA etc.) A basic knowledge/interest of Cisco networking fundamentals (routers, switches, firewalls) Strong communication skills and a passion for developing a technical career Salary & Benefits 30,000 - 36,000 DOE (inclusive of shift alowance) Hybrid working (2 days onsite, 3 days WFH) plus excellent benefits and a clear pathways for career progression into senior engineering and specialist roles Working Hours: Mon-Thu 9am-5:30pm, Fri 9am-3:30pm Alternative shift option: 2 days, 2 nights, 4 days off (7am-7pm / 7pm-7am), with 1 day per week onsite (rest WFH) plus 20% shift allowance.
Oct 02, 2025
Full time
Graduate Network Engineer Hybrid role - 2 days per week on site, 3 days WFH This is an exciting opportunity for a recent Computer Networking graduate to begin a career with a leading Managed Services Provider (MSP) that delivers Cloud, Connectivity, Unified Communications, and Collaboration services to enterprise-scale organisations and household-name clients. The company has grown rapidly through both acquisition and organic expansion, and they are now looking for a motivated graduate with a strong interest in networking and IT infrastructure to join their Network Support team. As part of an experienced and collaborative technical team, you will gain hands-on exposure to real-world networking environments, troubleshooting issues and developing a broad technical skill set. This is an excellent platform for career progression, with structured training and opportunities to advance into specialist roles. Key Responsibilities: Provide high-quality IT and network support to clients, ensuring service levels are met Troubleshoot and resolve incidents, escalating where required Maintain and update internal technical documentation Continuously build your knowledge across networking, cloud services, and IT systems Work closely with senior engineers to gain mentorship and experience in enterprise environments Requirements: A degree in Computer Networking, Network Engineering, or hold a relevant certification (CompTIA etc.) A basic knowledge/interest of Cisco networking fundamentals (routers, switches, firewalls) Strong communication skills and a passion for developing a technical career Salary & Benefits 30,000 - 36,000 DOE (inclusive of shift alowance) Hybrid working (2 days onsite, 3 days WFH) plus excellent benefits and a clear pathways for career progression into senior engineering and specialist roles Working Hours: Mon-Thu 9am-5:30pm, Fri 9am-3:30pm Alternative shift option: 2 days, 2 nights, 4 days off (7am-7pm / 7pm-7am), with 1 day per week onsite (rest WFH) plus 20% shift allowance.
We're recruiting a Software Engineering Manager to lead a talented platform team and drive the technical evolution of a mission-led organisation. You'll be responsible for shaping the long-term technology strategy, guiding the migration from legacy systems, and building a unified, sustainable platform across multiple brands. This is a hands-on leadership role with real influence, ideal for someone who thrives in collaborative environments and wants to build systems that matter. What experience you'll need to apply Significant hands-on full-stack development experience (e.g. Vue, LAMP stack, AWS). Proven experience building and leading technical teams. Strong background in technical project management and transformation. Experience with high-volume, mission-critical systems. Solid understanding of change management. What you'll be doing As Software Engineering Manager, you'll lead a team of seven and work closely with the Managing Director and wider leadership team. You'll assess the current technical ecosystem, identify opportunities for simplification, and guide the team through a transformation towards a modern, scalable platform.You'll be responsible for technical innovation, system administration, compliance, and operational security. You'll uphold Agile working practices and foster a culture of trust, collaboration, and excellence. You'll communicate complex technical concepts clearly to non-technical stakeholders, including the board.You'll manage relationships with external partners, oversee IT provision, and act as the company's Data Protection Officer. You'll also contribute to budgeting and strategic planning, and where appropriate, lead by example with hands-on coding, peer review, and setting technical standards. This Software Engineering Manager role is central to the company's mission and impact goals, with sustainability and ethical decision-making embedded in every aspect of the work. What you'll get in return for your experience The role offers a salary of £70-75k depending on experience, plus a generous benefits package. There's 26 days holiday plus bank holidays, hybrid working (3 days in the Bristol office), flexi time, and enhanced pension contributions. You'll be part of an employee-owned company, eligible for dividends after your introductory period. Other perks include discounts on unique travel experiences, wellbeing hours, volunteering days, enhanced parental leave, and a policy supporting low-carbon travel. You'll work in a smart, upcycled office on Bristol's harbourside, surrounded by a team that values creativity, sustainability, and positive energy. What's next? If this role sounds like the right fit for you, we'd love to hear from you. Send in your CV now for more info.
Oct 01, 2025
Full time
We're recruiting a Software Engineering Manager to lead a talented platform team and drive the technical evolution of a mission-led organisation. You'll be responsible for shaping the long-term technology strategy, guiding the migration from legacy systems, and building a unified, sustainable platform across multiple brands. This is a hands-on leadership role with real influence, ideal for someone who thrives in collaborative environments and wants to build systems that matter. What experience you'll need to apply Significant hands-on full-stack development experience (e.g. Vue, LAMP stack, AWS). Proven experience building and leading technical teams. Strong background in technical project management and transformation. Experience with high-volume, mission-critical systems. Solid understanding of change management. What you'll be doing As Software Engineering Manager, you'll lead a team of seven and work closely with the Managing Director and wider leadership team. You'll assess the current technical ecosystem, identify opportunities for simplification, and guide the team through a transformation towards a modern, scalable platform.You'll be responsible for technical innovation, system administration, compliance, and operational security. You'll uphold Agile working practices and foster a culture of trust, collaboration, and excellence. You'll communicate complex technical concepts clearly to non-technical stakeholders, including the board.You'll manage relationships with external partners, oversee IT provision, and act as the company's Data Protection Officer. You'll also contribute to budgeting and strategic planning, and where appropriate, lead by example with hands-on coding, peer review, and setting technical standards. This Software Engineering Manager role is central to the company's mission and impact goals, with sustainability and ethical decision-making embedded in every aspect of the work. What you'll get in return for your experience The role offers a salary of £70-75k depending on experience, plus a generous benefits package. There's 26 days holiday plus bank holidays, hybrid working (3 days in the Bristol office), flexi time, and enhanced pension contributions. You'll be part of an employee-owned company, eligible for dividends after your introductory period. Other perks include discounts on unique travel experiences, wellbeing hours, volunteering days, enhanced parental leave, and a policy supporting low-carbon travel. You'll work in a smart, upcycled office on Bristol's harbourside, surrounded by a team that values creativity, sustainability, and positive energy. What's next? If this role sounds like the right fit for you, we'd love to hear from you. Send in your CV now for more info.
Data Analytics Lead Retail & Consumer Brands Hybrid - London £80k-£90k + Benefits/Progression Zachary Daniels are delighted to be working with a growing portfolio of UK retail and lifestyle brands to recruit an experienced AI, Data & Analytics Lead. This is a pivotal opportunity to take ownership of data strategy, reporting, and AI adoption across a multi-brand group. As the AI, Data & Analytics Lead, you'll spearhead the consolidation of multiple reporting suites, databases, and middleware platforms, shaping the roadmap and embedding a data-driven culture across the business. From integrating ERP and ecommerce systems, to building reliable dashboards and exploring the adoption of AI tools, this is a high-impact role at the centre of transformation. Benefits You'll Enjoy: Competitive salary up to £90,000 DOE High visibility, reporting directly into IT leadership Autonomy to shape the group's AI and data strategy Supportive, fast-paced retail culture with real career growth Hybrid working model (2-3 days in office) Role Responsibilities: Develop and deliver the group-wide data and analytics roadmap. Lead on data engineering and reporting, with hands-on expertise across Azure SQL, Power BI, AWS Redshift and similar platforms. Consolidate disparate systems (ERP, EPOS, WMS, ecommerce) into a reliable, scalable reporting framework. Architect and implement integrations, middleware, and data warehousing solutions. Produce, manage, and optimise business-critical dashboards and reporting suites. Work with IT leadership to define and implement an AI adoption strategy. Own relationships with external integration, middleware, and reporting partners. Foster a data-driven culture by empowering business users with BI and self-service reporting. About You: 5+ years' experience in integration, middleware, and reporting within retail. Strong technical skills across SQL, data warehousing, and BI/reporting tools. Proven experience driving data governance, privacy, and lifecycle management. Comfortable consolidating complex systems into unified reporting structures. Strong communicator, able to translate business needs into technical delivery. Excited by the potential of AI and keen to lead its adoption. Apply today with your most up-to-date CV! BBBH34501
Sep 24, 2025
Full time
Data Analytics Lead Retail & Consumer Brands Hybrid - London £80k-£90k + Benefits/Progression Zachary Daniels are delighted to be working with a growing portfolio of UK retail and lifestyle brands to recruit an experienced AI, Data & Analytics Lead. This is a pivotal opportunity to take ownership of data strategy, reporting, and AI adoption across a multi-brand group. As the AI, Data & Analytics Lead, you'll spearhead the consolidation of multiple reporting suites, databases, and middleware platforms, shaping the roadmap and embedding a data-driven culture across the business. From integrating ERP and ecommerce systems, to building reliable dashboards and exploring the adoption of AI tools, this is a high-impact role at the centre of transformation. Benefits You'll Enjoy: Competitive salary up to £90,000 DOE High visibility, reporting directly into IT leadership Autonomy to shape the group's AI and data strategy Supportive, fast-paced retail culture with real career growth Hybrid working model (2-3 days in office) Role Responsibilities: Develop and deliver the group-wide data and analytics roadmap. Lead on data engineering and reporting, with hands-on expertise across Azure SQL, Power BI, AWS Redshift and similar platforms. Consolidate disparate systems (ERP, EPOS, WMS, ecommerce) into a reliable, scalable reporting framework. Architect and implement integrations, middleware, and data warehousing solutions. Produce, manage, and optimise business-critical dashboards and reporting suites. Work with IT leadership to define and implement an AI adoption strategy. Own relationships with external integration, middleware, and reporting partners. Foster a data-driven culture by empowering business users with BI and self-service reporting. About You: 5+ years' experience in integration, middleware, and reporting within retail. Strong technical skills across SQL, data warehousing, and BI/reporting tools. Proven experience driving data governance, privacy, and lifecycle management. Comfortable consolidating complex systems into unified reporting structures. Strong communicator, able to translate business needs into technical delivery. Excited by the potential of AI and keen to lead its adoption. Apply today with your most up-to-date CV! BBBH34501
We are looking for a Data Engineer to play a key role in advancing FDM's enterprise data platform and business intelligence capabilities. This is a hands-on, technical position focused on designing, building, and maintaining robust data pipelines and developing interactive visualisations that deliver impactful, data-driven insights across the business. This is a hybrid role based in Brighton . You'll collaborate closely with a team of analysts to develop scalable solutions using Microsoft Fabric components such as Data Pipelines, Lakehouse, and Power BI. You will also gain deep expertise in our data ecosystem, integrating data from systems like Salesforce, SAP, and other internal platforms to enable end-to-end data visibility. This role is ideal for someone who thrives in a fast-paced, agile environment and enjoys creating high-quality data solutions that empower decision-making across the organisation. Key Responsibilities Design, build, and maintain data pipelines and ETL processes to deliver analytics and reporting. Develop and optimise Power BI dashboards and semantic data models for business stakeholders. Integrate data from multiple sources, including Salesforce, SAP, and internal systems, into a unified data platform. Collaborate with analysts and business teams to understand requirements and deliver scalable solutions. Ensure data quality, governance, and security best practices are followed. Key Skills & Experience Strong problem-solving skills with a curious and proactive mindset. Proven experience in building and maintaining data pipelines from scratch. Proficiency in SQL for data manipulation and querying. Experience with Power BI, including DAX, Power Query (M), and semantic modelling. Basic knowledge of Python for data processing and automation. Experience working with APIs. Nice to Have Experience with Microsoft Fabric (Data Pipelines, Lakehouse). Advanced Python skills for data engineering tasks. Familiarity with data visualisation best practices and UI/UX principles. Experience in requirement gathering and stakeholder engagement. Leadership or mentoring experience. Microsoft certifications e.g. PL-300, DP-600, DP-700 About Us We are a business and technology consultancy and one of the UK's leading graduate employers, recruiting the brightest talent to become the innovators of tomorrow. We have centres across Europe, North America and Asia-Pacific, and a global workforce of over 2,500 employees. FDM has shown exponential growth throughout the years, firmly establishing itself as an award-winning employer and is listed on the FTSE4Good Index. Diversity and Inclusion FDM Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, national origin, age, disability, veteran status or any other status protected by federal, provincial or local laws.
Sep 23, 2025
Full time
We are looking for a Data Engineer to play a key role in advancing FDM's enterprise data platform and business intelligence capabilities. This is a hands-on, technical position focused on designing, building, and maintaining robust data pipelines and developing interactive visualisations that deliver impactful, data-driven insights across the business. This is a hybrid role based in Brighton . You'll collaborate closely with a team of analysts to develop scalable solutions using Microsoft Fabric components such as Data Pipelines, Lakehouse, and Power BI. You will also gain deep expertise in our data ecosystem, integrating data from systems like Salesforce, SAP, and other internal platforms to enable end-to-end data visibility. This role is ideal for someone who thrives in a fast-paced, agile environment and enjoys creating high-quality data solutions that empower decision-making across the organisation. Key Responsibilities Design, build, and maintain data pipelines and ETL processes to deliver analytics and reporting. Develop and optimise Power BI dashboards and semantic data models for business stakeholders. Integrate data from multiple sources, including Salesforce, SAP, and internal systems, into a unified data platform. Collaborate with analysts and business teams to understand requirements and deliver scalable solutions. Ensure data quality, governance, and security best practices are followed. Key Skills & Experience Strong problem-solving skills with a curious and proactive mindset. Proven experience in building and maintaining data pipelines from scratch. Proficiency in SQL for data manipulation and querying. Experience with Power BI, including DAX, Power Query (M), and semantic modelling. Basic knowledge of Python for data processing and automation. Experience working with APIs. Nice to Have Experience with Microsoft Fabric (Data Pipelines, Lakehouse). Advanced Python skills for data engineering tasks. Familiarity with data visualisation best practices and UI/UX principles. Experience in requirement gathering and stakeholder engagement. Leadership or mentoring experience. Microsoft certifications e.g. PL-300, DP-600, DP-700 About Us We are a business and technology consultancy and one of the UK's leading graduate employers, recruiting the brightest talent to become the innovators of tomorrow. We have centres across Europe, North America and Asia-Pacific, and a global workforce of over 2,500 employees. FDM has shown exponential growth throughout the years, firmly establishing itself as an award-winning employer and is listed on the FTSE4Good Index. Diversity and Inclusion FDM Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, national origin, age, disability, veteran status or any other status protected by federal, provincial or local laws.
Unified Communications Engineer Location: London (Hybrid) Salary: Competitive Benefits Are you an experienced Unified Communications Engineer looking to lead on cutting-edge collaboration and telephony technologies? This is an exciting opportunity to join a forward-thinking global organisation at a pivotal time of transformation, as they modernise their communication platforms and migrate from legacy systems to cloud-based solutions. The Role As a Unified Communications Engineer, you'll be the technical lead for enterprise-wide communications platforms, including Microsoft Teams (chat, conferencing, calling), Microsoft 365 email, OneDrive , and Cisco Unified Communications Manager (CUCM) . You'll play a key role in migration projects, ensuring seamless transitions to Microsoft Teams Calling while driving optimisation and enhancing user experience across the business. Key Responsibilities Administer, configure, and optimise Microsoft Teams for enterprise chat, video conferencing, and voice (including PSTN integration). Manage Microsoft 365 Mail and OneDrive , focusing on reliability, security, and compliance. Oversee the transition from Cisco CUCM to Microsoft Teams Calling. Design and implement call routing, hunt groups, auto-attendants, and call queues. Troubleshoot complex issues across telephony and collaboration platforms. Support change management and deliver training to ensure high adoption of new tools. Collaborate with IT leadership, business stakeholders, and vendors to align UC solutions with organisational needs. About You We're looking for someone with: 5-8 years' IT experience , including at least 3 years in Unified Communications. Proven expertise in Microsoft Teams administration (chat, conferencing, enterprise voice). Strong hands-on experience with Microsoft 365 (Exchange Online, OneDrive, SharePoint, Entra) . Background in Cisco CUCM administration and telephony migration . Knowledge of VoIP, SIP, QoS and related telephony protocols. Relevant certifications such as Microsoft 365 Teams Administrator or Cisco CCNP Collaboration (desirable). Excellent communication skills, with the ability to engage both technical and non-technical stakeholders. Why Apply? This role offers the chance to be at the forefront of a major UC transformation project, where you'll directly influence the technology strategy and help deliver a modern, cloud-first communication environment. You'll work with a global team, cutting-edge platforms, and enjoy ongoing opportunities for professional growth.
Sep 22, 2025
Full time
Unified Communications Engineer Location: London (Hybrid) Salary: Competitive Benefits Are you an experienced Unified Communications Engineer looking to lead on cutting-edge collaboration and telephony technologies? This is an exciting opportunity to join a forward-thinking global organisation at a pivotal time of transformation, as they modernise their communication platforms and migrate from legacy systems to cloud-based solutions. The Role As a Unified Communications Engineer, you'll be the technical lead for enterprise-wide communications platforms, including Microsoft Teams (chat, conferencing, calling), Microsoft 365 email, OneDrive , and Cisco Unified Communications Manager (CUCM) . You'll play a key role in migration projects, ensuring seamless transitions to Microsoft Teams Calling while driving optimisation and enhancing user experience across the business. Key Responsibilities Administer, configure, and optimise Microsoft Teams for enterprise chat, video conferencing, and voice (including PSTN integration). Manage Microsoft 365 Mail and OneDrive , focusing on reliability, security, and compliance. Oversee the transition from Cisco CUCM to Microsoft Teams Calling. Design and implement call routing, hunt groups, auto-attendants, and call queues. Troubleshoot complex issues across telephony and collaboration platforms. Support change management and deliver training to ensure high adoption of new tools. Collaborate with IT leadership, business stakeholders, and vendors to align UC solutions with organisational needs. About You We're looking for someone with: 5-8 years' IT experience , including at least 3 years in Unified Communications. Proven expertise in Microsoft Teams administration (chat, conferencing, enterprise voice). Strong hands-on experience with Microsoft 365 (Exchange Online, OneDrive, SharePoint, Entra) . Background in Cisco CUCM administration and telephony migration . Knowledge of VoIP, SIP, QoS and related telephony protocols. Relevant certifications such as Microsoft 365 Teams Administrator or Cisco CCNP Collaboration (desirable). Excellent communication skills, with the ability to engage both technical and non-technical stakeholders. Why Apply? This role offers the chance to be at the forefront of a major UC transformation project, where you'll directly influence the technology strategy and help deliver a modern, cloud-first communication environment. You'll work with a global team, cutting-edge platforms, and enjoy ongoing opportunities for professional growth.