SC Cleared User Researcher - Occasional Travel to Exeter - £500/day Inside IR35 We are seeking an experienced User Researcher with active SC clearance to support a Central Government department on a major digital programme. This role is ideal for someone with deep user research expertise, experience delivering insights that shape complex digital services, and familiarity with GDS standards and ways of working . The Role You will play a pivotal role in understanding user needs, behaviours, and experiences, helping teams design services that are effective, usable, and accessible. You'll work closely with delivery teams, service designers, and senior stakeholders to embed user-centred design principles across programmes. Key Responsibilities Include: Planning and conducting qualitative and quantitative research, including interviews, surveys, usability testing, and field studies Analysing and synthesising research findings into clear, actionable insights Creating personas, user journeys, and experience maps to inform service design Advising on research methods, best practices, and user-centred approaches Collaborating with service designers, product teams, and stakeholders to ensure research informs decisions Supporting accessibility, inclusivity, and regulatory compliance in digital services Ensuring research aligns with GDS standards and government service design principles Communicating findings effectively to both technical and non-technical audiences Occasional travel to Exeter About You Essential Experience: Proven experience as a User Researcher or in a similar user-centred design role Active SC clearance Strong expertise in planning, conducting, and analysing user research Experience with a range of research methods (qualitative and quantitative) Skilled at synthesising research into actionable insights and recommendations Excellent communication and stakeholder management skills Experience in regulated, sensitive, or government environments Experience working with GDS standards and digital service frameworks Nice to Have: Experience with remote research tools and techniques Knowledge of accessibility and inclusive design standards Familiarity with service design, UX design, or digital transformation programmes Relevant certifications (eg, UX, HCI, or research-related qualifications) Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
Feb 04, 2026
Contractor
SC Cleared User Researcher - Occasional Travel to Exeter - £500/day Inside IR35 We are seeking an experienced User Researcher with active SC clearance to support a Central Government department on a major digital programme. This role is ideal for someone with deep user research expertise, experience delivering insights that shape complex digital services, and familiarity with GDS standards and ways of working . The Role You will play a pivotal role in understanding user needs, behaviours, and experiences, helping teams design services that are effective, usable, and accessible. You'll work closely with delivery teams, service designers, and senior stakeholders to embed user-centred design principles across programmes. Key Responsibilities Include: Planning and conducting qualitative and quantitative research, including interviews, surveys, usability testing, and field studies Analysing and synthesising research findings into clear, actionable insights Creating personas, user journeys, and experience maps to inform service design Advising on research methods, best practices, and user-centred approaches Collaborating with service designers, product teams, and stakeholders to ensure research informs decisions Supporting accessibility, inclusivity, and regulatory compliance in digital services Ensuring research aligns with GDS standards and government service design principles Communicating findings effectively to both technical and non-technical audiences Occasional travel to Exeter About You Essential Experience: Proven experience as a User Researcher or in a similar user-centred design role Active SC clearance Strong expertise in planning, conducting, and analysing user research Experience with a range of research methods (qualitative and quantitative) Skilled at synthesising research into actionable insights and recommendations Excellent communication and stakeholder management skills Experience in regulated, sensitive, or government environments Experience working with GDS standards and digital service frameworks Nice to Have: Experience with remote research tools and techniques Knowledge of accessibility and inclusive design standards Familiarity with service design, UX design, or digital transformation programmes Relevant certifications (eg, UX, HCI, or research-related qualifications) Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
Senior Electronics Design Engineer Department: R&D Employment Type: Full Time Location: Salisbury Working at the heart of our R+D team your role is designing the electronics for the next generation of Naim Audio's world class HiFi systems and, our sister company, Focal's speakers. Using your experience of working with high complexity digital systems you will be responsible for designing and implementing the electronics circuits that make Naim Audio and Focal streaming music systems sound so good. The R+D team is cross functional, and you'll be working closely with embedded software engineers, mechanical designers and test engineers. From concept phase right through to production you will be involved in the electronics design process, simulating circuits, pre-scan of EMC rules, prototyping, creating schematics, designing PCBs then testing and assisting with the transition to manufacture. Key Responsibilities Electronic design: Digital circuit design including components such as Microprocessors, DSP, FPGA, DAC/ADC High speed digital design Power supply design, linear and switched mode. Analogue circuit simulation and design of amplifiers and audio filters Prototyping and bench testing PCBs and circuits. EMC and ESD Electronics design peer reviews Electronics architecture reviews Design feasibility evaluation ECAD Design: Schematic design and PCB layout Analogue PCB design Power PCB design FPC and PCB Interconnection design System Integration Liaising with Suppliers and third parties: RF Design Consultants FFC and PCB Manufacturers Test Equipment suppliers Custom component design Sourcing component samples and liaising with companies for custom sample Skills, Knowledge and Expertise You are expected to have a strong electronics engineering background, preferable with a specialisation in modern digital technologies such as dealing with high-speed signals commonly found with DSP and FPGA designs. Knowledge of RF technologies such as Bluetooth and Wi-Fi would be beneficial, as would experience dealing with EMC sensitive applications. Degree qualified in Electronics engineering or similar discipline History of working in a commercial environment designing complex electronics products. Able to demonstrate depth of knowledge in multiple technical areas related to digital systems such as digital audio systems, high speed circuit design, FPGA or RF design. Analogue electronics design experience Lab skills such as debugging prototypes in collaboration with firmware engineers and using test equipment such as modern oscilloscopes and logic analysers. Experienced ECAD user, preferable Altium 360 Knowledge and ability to design to global safety and EMC / ESD standards rules. Familiarity with modern collaborative development tools and techniques such as Confluence and Jira Experience in the audio industry would be beneficial where critical listening was part of the design process. Benefits 24 days holiday, plus bank holidays - increasing with length of service Free canteen Free parking available on-site Enhanced employer pension contribution (4% of gross salary) Death in Service insurance Employee discount on Naim products Wellbeing initiatives, including an Employee Assistance Programme (EAP), and discounted memberships at select local gyms Alongside other, standard benefits (for example, training and development opportunities as appropriate to role)
Feb 04, 2026
Full time
Senior Electronics Design Engineer Department: R&D Employment Type: Full Time Location: Salisbury Working at the heart of our R+D team your role is designing the electronics for the next generation of Naim Audio's world class HiFi systems and, our sister company, Focal's speakers. Using your experience of working with high complexity digital systems you will be responsible for designing and implementing the electronics circuits that make Naim Audio and Focal streaming music systems sound so good. The R+D team is cross functional, and you'll be working closely with embedded software engineers, mechanical designers and test engineers. From concept phase right through to production you will be involved in the electronics design process, simulating circuits, pre-scan of EMC rules, prototyping, creating schematics, designing PCBs then testing and assisting with the transition to manufacture. Key Responsibilities Electronic design: Digital circuit design including components such as Microprocessors, DSP, FPGA, DAC/ADC High speed digital design Power supply design, linear and switched mode. Analogue circuit simulation and design of amplifiers and audio filters Prototyping and bench testing PCBs and circuits. EMC and ESD Electronics design peer reviews Electronics architecture reviews Design feasibility evaluation ECAD Design: Schematic design and PCB layout Analogue PCB design Power PCB design FPC and PCB Interconnection design System Integration Liaising with Suppliers and third parties: RF Design Consultants FFC and PCB Manufacturers Test Equipment suppliers Custom component design Sourcing component samples and liaising with companies for custom sample Skills, Knowledge and Expertise You are expected to have a strong electronics engineering background, preferable with a specialisation in modern digital technologies such as dealing with high-speed signals commonly found with DSP and FPGA designs. Knowledge of RF technologies such as Bluetooth and Wi-Fi would be beneficial, as would experience dealing with EMC sensitive applications. Degree qualified in Electronics engineering or similar discipline History of working in a commercial environment designing complex electronics products. Able to demonstrate depth of knowledge in multiple technical areas related to digital systems such as digital audio systems, high speed circuit design, FPGA or RF design. Analogue electronics design experience Lab skills such as debugging prototypes in collaboration with firmware engineers and using test equipment such as modern oscilloscopes and logic analysers. Experienced ECAD user, preferable Altium 360 Knowledge and ability to design to global safety and EMC / ESD standards rules. Familiarity with modern collaborative development tools and techniques such as Confluence and Jira Experience in the audio industry would be beneficial where critical listening was part of the design process. Benefits 24 days holiday, plus bank holidays - increasing with length of service Free canteen Free parking available on-site Enhanced employer pension contribution (4% of gross salary) Death in Service insurance Employee discount on Naim products Wellbeing initiatives, including an Employee Assistance Programme (EAP), and discounted memberships at select local gyms Alongside other, standard benefits (for example, training and development opportunities as appropriate to role)
Service Designer - DV cleared or Enhanced SC cleared Work with the Service Design Lead to direct design work for major Programme work Mentor and provide direction to the Service Designers and Junior Service Designers within the Service Design Team and the Service Acceptance Analyst within the Service Transition Team Ensure the programme design work follows a clear, simple approach that achieves the value that Users desire Concisely document Design decisions and any associated risks Enable a consistent and productive dialogue between Users, Project Management, Service Delivery & Service Operations, at all levels Actively champion ITIL 4 and Agile methodologies including Continual Service Improvement Work collaboratively with the Service Transition Team to ensure Services are transitioned effectively Experience Essentials Experience of designing Services to meet user needs Have a good understanding of Service Design methods and practice Experience of using data and user feedback to design and improve Services Experience of turning designs into functioning Services A design practitioner with knowledge of other linked disciplines such as user research, user experience & interaction design Experience of mentoring and guiding colleagues Experience of working within an agile environment Knowledge and experience of ITIL 4 Knowledge and experience of Agile Knowledge and experience of Prince and/or other Project Methodologies/frameworks A good understanding of IT hardware layers and typical deployment models Have the ability to prioritise, execute tasks and make sound decisions in a busy pressured environment A high level of written and verbal communication skills Desirables Experience of designing Services to meet user needs, within the Public Sector and/or within the Criminal Justice System Experience of managing and leading teams ITIL v4/3-4 Conversion certified Experience within a secure police, or public sector environment Security vetting at SC(En) with the understanding that you may have to undergo DV level Service Designer - DV cleared or Enhanced SC cleared At Investigo, we make recruitment feel easy. Let's keep this simple. We're all about your success, as your success is our business. We are part of The IN Group, a collection of six award-winning specialist brands that supply the globe with end-to-end talent solutions. With recruitment at the core of our business, we've been connecting people since 2003. Data & Privacy By applying, you consent to Investigo collecting and processing your data for the purpose of recruitment and placement, in accordance with applicable data protection laws. For more information, please refer to our Privacy Notice on our website
Feb 04, 2026
Contractor
Service Designer - DV cleared or Enhanced SC cleared Work with the Service Design Lead to direct design work for major Programme work Mentor and provide direction to the Service Designers and Junior Service Designers within the Service Design Team and the Service Acceptance Analyst within the Service Transition Team Ensure the programme design work follows a clear, simple approach that achieves the value that Users desire Concisely document Design decisions and any associated risks Enable a consistent and productive dialogue between Users, Project Management, Service Delivery & Service Operations, at all levels Actively champion ITIL 4 and Agile methodologies including Continual Service Improvement Work collaboratively with the Service Transition Team to ensure Services are transitioned effectively Experience Essentials Experience of designing Services to meet user needs Have a good understanding of Service Design methods and practice Experience of using data and user feedback to design and improve Services Experience of turning designs into functioning Services A design practitioner with knowledge of other linked disciplines such as user research, user experience & interaction design Experience of mentoring and guiding colleagues Experience of working within an agile environment Knowledge and experience of ITIL 4 Knowledge and experience of Agile Knowledge and experience of Prince and/or other Project Methodologies/frameworks A good understanding of IT hardware layers and typical deployment models Have the ability to prioritise, execute tasks and make sound decisions in a busy pressured environment A high level of written and verbal communication skills Desirables Experience of designing Services to meet user needs, within the Public Sector and/or within the Criminal Justice System Experience of managing and leading teams ITIL v4/3-4 Conversion certified Experience within a secure police, or public sector environment Security vetting at SC(En) with the understanding that you may have to undergo DV level Service Designer - DV cleared or Enhanced SC cleared At Investigo, we make recruitment feel easy. Let's keep this simple. We're all about your success, as your success is our business. We are part of The IN Group, a collection of six award-winning specialist brands that supply the globe with end-to-end talent solutions. With recruitment at the core of our business, we've been connecting people since 2003. Data & Privacy By applying, you consent to Investigo collecting and processing your data for the purpose of recruitment and placement, in accordance with applicable data protection laws. For more information, please refer to our Privacy Notice on our website
Graphic Designer Location: Wilmslow Salary: £26,000 - £30,000 per annum About the role: We're looking for a creative, detail-driven, and forward-thinking Graphic Designer to take a leading role in shaping the visual identity of Muller Property Group across every touchpoint. This is not a back-seat design role. You'll be the driving force behind our brand's creative expression, building a consistent visual language, elevating our marketing output, and producing high-quality design that supports everything from campaigns to placemaking initiatives. You'll work across a wide variety of projects, from digital ads and brochures to web assets, social campaigns, presentations, signage, and motion graphics. You'll collaborate with marketing, sales, and the wider business teams to deliver design that not only looks great but drives real commercial impact. If you're excited by variety, love owning projects end-to-end, and want to see your work make a visible impact across a growing property group, this is the role for you. What you'll be doing: Brand & Creative Leadership Act as a brand guardian, ensuring visual consistency across all assets, channels, and campaigns Develop ideas and creative approaches that strengthen the Muller Property Group brand identity Proactively find opportunities where design can improve user journeys, engagement, and business outcomes Design & Asset Creation Produce high-quality digital and print assets including: Social graphics Property brochures & investment guides Email campaigns Presentations & proposals Website assets, CTAs, infographics & banners Ad creative across multiple platforms On-site signage & placemaking collateral Create designs tailored to key audiences, delivering clear messaging and strong visual hierarchy Project Ownership Manage projects from concept through to final artwork and delivery Handle multiple deadlines and stakeholders with confidence Work closely with marketing, sales, and land teams to ensure assets support strategic goals What are we looking for? 2-3+ years in a graphic or digital design role Strong portfolio showing creative thinking and clean, effective design Confident across Adobe Creative Suite (Illustrator, Photoshop, InDesign) Excellent understanding of typography, layout, colour, and design fundamentals Strong organisational skills and the ability to manage multiple projects Effective communicator, able to work with stakeholders across the business Experience designing for both print and digital environments Understanding of HTML/CSS or web design principles Photography or videography experience Nice-to-Haves: Experience in the property development, land promotion, or construction sector Motion graphics skills (After Effects, Premiere Pro) Working knowledge of creative AI tools Why Join Us? At Muller Property Group, you'll be part of an ambitious and growing company with a clear strategy for expansion. You'll play a key role in defining and elevating the brand during a major growth phase You'll work closely with senior leaders and marketing to shape creative strategy Exciting variety, no two days or projects are the same Real ownership: your design decisions will influence brand perception at every stage Supportive, ambitious, and collaborative culture. What We Offer: Salary of £26-30k per annum 25 days holiday + bank holidays (with leave increasing with tenure) Early finish on Fridays Summer and EOY Parties, and team socials Pension Scheme and incentive package Free on-site parking Long service awards, including additional holiday entitlement To Apply If you feel you are a suitable candidate and would like to work for Muller Property Group, please do not hesitate to apply.
Feb 04, 2026
Full time
Graphic Designer Location: Wilmslow Salary: £26,000 - £30,000 per annum About the role: We're looking for a creative, detail-driven, and forward-thinking Graphic Designer to take a leading role in shaping the visual identity of Muller Property Group across every touchpoint. This is not a back-seat design role. You'll be the driving force behind our brand's creative expression, building a consistent visual language, elevating our marketing output, and producing high-quality design that supports everything from campaigns to placemaking initiatives. You'll work across a wide variety of projects, from digital ads and brochures to web assets, social campaigns, presentations, signage, and motion graphics. You'll collaborate with marketing, sales, and the wider business teams to deliver design that not only looks great but drives real commercial impact. If you're excited by variety, love owning projects end-to-end, and want to see your work make a visible impact across a growing property group, this is the role for you. What you'll be doing: Brand & Creative Leadership Act as a brand guardian, ensuring visual consistency across all assets, channels, and campaigns Develop ideas and creative approaches that strengthen the Muller Property Group brand identity Proactively find opportunities where design can improve user journeys, engagement, and business outcomes Design & Asset Creation Produce high-quality digital and print assets including: Social graphics Property brochures & investment guides Email campaigns Presentations & proposals Website assets, CTAs, infographics & banners Ad creative across multiple platforms On-site signage & placemaking collateral Create designs tailored to key audiences, delivering clear messaging and strong visual hierarchy Project Ownership Manage projects from concept through to final artwork and delivery Handle multiple deadlines and stakeholders with confidence Work closely with marketing, sales, and land teams to ensure assets support strategic goals What are we looking for? 2-3+ years in a graphic or digital design role Strong portfolio showing creative thinking and clean, effective design Confident across Adobe Creative Suite (Illustrator, Photoshop, InDesign) Excellent understanding of typography, layout, colour, and design fundamentals Strong organisational skills and the ability to manage multiple projects Effective communicator, able to work with stakeholders across the business Experience designing for both print and digital environments Understanding of HTML/CSS or web design principles Photography or videography experience Nice-to-Haves: Experience in the property development, land promotion, or construction sector Motion graphics skills (After Effects, Premiere Pro) Working knowledge of creative AI tools Why Join Us? At Muller Property Group, you'll be part of an ambitious and growing company with a clear strategy for expansion. You'll play a key role in defining and elevating the brand during a major growth phase You'll work closely with senior leaders and marketing to shape creative strategy Exciting variety, no two days or projects are the same Real ownership: your design decisions will influence brand perception at every stage Supportive, ambitious, and collaborative culture. What We Offer: Salary of £26-30k per annum 25 days holiday + bank holidays (with leave increasing with tenure) Early finish on Fridays Summer and EOY Parties, and team socials Pension Scheme and incentive package Free on-site parking Long service awards, including additional holiday entitlement To Apply If you feel you are a suitable candidate and would like to work for Muller Property Group, please do not hesitate to apply.
Kirtana consulting is looking for Android engineer role for 6months rolling contract in Burgess hill. Job description: Role Title: Android Engineer Years of experience: 5+ Technical skill set: Kotlin, CoroutinesCircle Cl, Jetpack Compose, Espresso Detailed Job Description We are looking for an Android Engineer to work on mobile applications that are used by tens of millions of cardholders around the world. We want someone with strong technical skills and creativity; someone who enjoys solving tough problems and working with innovative technologies. This person should not be shy about sharing their ideas and be obsessive about user experience and beautiful code. You will be working in a fast-paced small-team environment with the stability of working as part of a Fortune 100 company. Your primary responsibility will be to work on a small team of designers, product owners, QA, and engineers developing and improving features. You should be familiar with modern software development methodologies popular in Android and be able to dive deep and rapidly iterate on ideas with your team despite some ambiguity. Relevant experience and skills: Building Android Applications Writing & Deleting code Build tools like Gradle, GitHub Actions, and Circle CI Continuous Integration patterns Finding and fixing bugs Asynchronous coding patterns Performance Analysis and Optimization Dealing with Legacy code Unit & Integration Tests Open Source Working in a globally distributed team Self-starting and good at time management Integrating with bespoke lovingly hand-crafted Back End services from the days of yore. Designing solutions for open ended problems Bachelor's degree in Computer Science or related field, or equivalent experience. Relevant technologies that you may encounter on our team: Jetpack Compose MVI Architecture REST APIs OkHttp RAML API Documentation Dagger Kotlin, Coroutines, Flow RxJava GitHub Actions Circle CI Espresso & JUnit Test Fakes WireMock
Feb 04, 2026
Contractor
Kirtana consulting is looking for Android engineer role for 6months rolling contract in Burgess hill. Job description: Role Title: Android Engineer Years of experience: 5+ Technical skill set: Kotlin, CoroutinesCircle Cl, Jetpack Compose, Espresso Detailed Job Description We are looking for an Android Engineer to work on mobile applications that are used by tens of millions of cardholders around the world. We want someone with strong technical skills and creativity; someone who enjoys solving tough problems and working with innovative technologies. This person should not be shy about sharing their ideas and be obsessive about user experience and beautiful code. You will be working in a fast-paced small-team environment with the stability of working as part of a Fortune 100 company. Your primary responsibility will be to work on a small team of designers, product owners, QA, and engineers developing and improving features. You should be familiar with modern software development methodologies popular in Android and be able to dive deep and rapidly iterate on ideas with your team despite some ambiguity. Relevant experience and skills: Building Android Applications Writing & Deleting code Build tools like Gradle, GitHub Actions, and Circle CI Continuous Integration patterns Finding and fixing bugs Asynchronous coding patterns Performance Analysis and Optimization Dealing with Legacy code Unit & Integration Tests Open Source Working in a globally distributed team Self-starting and good at time management Integrating with bespoke lovingly hand-crafted Back End services from the days of yore. Designing solutions for open ended problems Bachelor's degree in Computer Science or related field, or equivalent experience. Relevant technologies that you may encounter on our team: Jetpack Compose MVI Architecture REST APIs OkHttp RAML API Documentation Dagger Kotlin, Coroutines, Flow RxJava GitHub Actions Circle CI Espresso & JUnit Test Fakes WireMock
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Feb 04, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We are looking for an experienced Content Designer to join a government digital delivery team. You will create clear, accessible, user-centred content that helps people understand and use public services. Working closely with designers, researchers, product teams, and policy colleagues, you will ensure content meets user needs, aligns with the GDS Service Standard , and follows the GOV click apply for full job details
Feb 04, 2026
Contractor
We are looking for an experienced Content Designer to join a government digital delivery team. You will create clear, accessible, user-centred content that helps people understand and use public services. Working closely with designers, researchers, product teams, and policy colleagues, you will ensure content meets user needs, aligns with the GDS Service Standard , and follows the GOV click apply for full job details
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Feb 04, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Feb 04, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Permanent role (Hybrid - 3 days a week) Our client is rapidly expanding and looking for a Senior Engineer to join their development team. They offer an excellent work environment and culture as well as generous benefits and career progression As a Senior Engineer in this fast-paced environment, you will create and implement client-side solutions and have a product mindset. As an engineer, you will be responsible for writing server-side web application logic. You will be developing back-end components, connect the application with the other (often third-party) web services, and support the Web Designer by integrating their work with the application. Experience: Using PHP to produce user-friendly HTML web solutions. Writing back-end code and building efficient PHP modules. Developing back-end portals with an optimized database. Collaboration Collaboration with other members of the team to improve usability on existing and new projects. Ensuring high-quality and efficient/optimized source code to maximize response times, and a slick user experience. Liaising with clients where necessary. Existing projects Troubleshooting application and code issues. Finalizing back-end features and testing web applications. Updating and altering application features to enhance performance. Key Experience, Knowledge, Skills & Competencies Deep understanding of both development processes, as well as a strong technical background. Experience in the following technologies PHP JQuery HTML Less/CSS/Flexbox Apache MySQL/MariaDB Linux (maintaining local website distributions) Git Zend Framework/Laminas MVC Essential skills: Proven work experience in a Web Developer role Experience in browser testing and debugging (e.g. Chrome Console) Agile ways of working Knowledge of eCommerce and payment systems Working knowledge of various tools, open-source technologies, and cloud services
Feb 04, 2026
Full time
Permanent role (Hybrid - 3 days a week) Our client is rapidly expanding and looking for a Senior Engineer to join their development team. They offer an excellent work environment and culture as well as generous benefits and career progression As a Senior Engineer in this fast-paced environment, you will create and implement client-side solutions and have a product mindset. As an engineer, you will be responsible for writing server-side web application logic. You will be developing back-end components, connect the application with the other (often third-party) web services, and support the Web Designer by integrating their work with the application. Experience: Using PHP to produce user-friendly HTML web solutions. Writing back-end code and building efficient PHP modules. Developing back-end portals with an optimized database. Collaboration Collaboration with other members of the team to improve usability on existing and new projects. Ensuring high-quality and efficient/optimized source code to maximize response times, and a slick user experience. Liaising with clients where necessary. Existing projects Troubleshooting application and code issues. Finalizing back-end features and testing web applications. Updating and altering application features to enhance performance. Key Experience, Knowledge, Skills & Competencies Deep understanding of both development processes, as well as a strong technical background. Experience in the following technologies PHP JQuery HTML Less/CSS/Flexbox Apache MySQL/MariaDB Linux (maintaining local website distributions) Git Zend Framework/Laminas MVC Essential skills: Proven work experience in a Web Developer role Experience in browser testing and debugging (e.g. Chrome Console) Agile ways of working Knowledge of eCommerce and payment systems Working knowledge of various tools, open-source technologies, and cloud services
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Feb 04, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Feb 04, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Job title: Junior UX Designer Location : Halifax or Manchester (you must be able to attend the Halifax office 1 day per week) Hybrid role working 2 days a week in the office. Salary: £30,000 to £38,000 plus 5% annual bonus Contract: 12-month fixed term contract Our market-leading financial services client is seeking a Junior UX Designer with a passion for creating exceptional user experiences and a strong ambition to grow within the UX field. In this role, you'll collaborate closely with a talented design team, learning from experienced Interaction Designers while contributing your own ideas and creativity. You will work confidently with established design systems and champion best practices in user experience. SKILLS/EXPERIENCE We are looking for someone who is passionate about creating simple, intuitive user experiences. You are self-driven, curious, and empathetic, with a sharp eye for detail. Strong communication skills are essential-you feel confident explaining your ideas and walking others through your design process. A design degree, 1 year of demonstrable self-initiated design projects, or 1 year of experience in a professional environment. You have an exciting portfolio of past creative projects to talk us through. Figma software experience - Desirable An understanding of Design Thinking, UX and research worked with design systems or at least components. Experience working in multidisciplinary teams (UX Writers, Service designers, Visual designers) - Desirable An appreciation of customer inclusion - what it means to make an inclusive and accessible design that will be used by customers from a wide range of ages, backgrounds and technical abilities An appetite for testing your designs with different users, taking onboard their feedback and presenting this data. Balance business requirements with user needs - you'll be learning from other designers how research and rationale can align internal customers on individual user needs. Training and ongoing support is available for the successful candidate. You will be required to work two days per week in the office. One of these days must be at the Halifax office. For the second day, you have the flexibility to work from one of the other local offices-Manchester, Chester, Halifax, or Leeds. You will be a valued member of our Adecco Emerging Talent function working onsite with a market-leading organisation, initially, the assignment is 12 months with scope for transitioning permanently in the future, so you need to be someone with a permanent mindset! If you have the experience and desire to work for a well-respected organisation offering personal and professional support, growth and development, then you could be a perfect fit for the team and we want to hear from you - APPLY NOW. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Adecco Emerging talent is an employment consultancy and operates as an equal opportunities' employer.
Feb 04, 2026
Contractor
Job title: Junior UX Designer Location : Halifax or Manchester (you must be able to attend the Halifax office 1 day per week) Hybrid role working 2 days a week in the office. Salary: £30,000 to £38,000 plus 5% annual bonus Contract: 12-month fixed term contract Our market-leading financial services client is seeking a Junior UX Designer with a passion for creating exceptional user experiences and a strong ambition to grow within the UX field. In this role, you'll collaborate closely with a talented design team, learning from experienced Interaction Designers while contributing your own ideas and creativity. You will work confidently with established design systems and champion best practices in user experience. SKILLS/EXPERIENCE We are looking for someone who is passionate about creating simple, intuitive user experiences. You are self-driven, curious, and empathetic, with a sharp eye for detail. Strong communication skills are essential-you feel confident explaining your ideas and walking others through your design process. A design degree, 1 year of demonstrable self-initiated design projects, or 1 year of experience in a professional environment. You have an exciting portfolio of past creative projects to talk us through. Figma software experience - Desirable An understanding of Design Thinking, UX and research worked with design systems or at least components. Experience working in multidisciplinary teams (UX Writers, Service designers, Visual designers) - Desirable An appreciation of customer inclusion - what it means to make an inclusive and accessible design that will be used by customers from a wide range of ages, backgrounds and technical abilities An appetite for testing your designs with different users, taking onboard their feedback and presenting this data. Balance business requirements with user needs - you'll be learning from other designers how research and rationale can align internal customers on individual user needs. Training and ongoing support is available for the successful candidate. You will be required to work two days per week in the office. One of these days must be at the Halifax office. For the second day, you have the flexibility to work from one of the other local offices-Manchester, Chester, Halifax, or Leeds. You will be a valued member of our Adecco Emerging Talent function working onsite with a market-leading organisation, initially, the assignment is 12 months with scope for transitioning permanently in the future, so you need to be someone with a permanent mindset! If you have the experience and desire to work for a well-respected organisation offering personal and professional support, growth and development, then you could be a perfect fit for the team and we want to hear from you - APPLY NOW. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Adecco Emerging talent is an employment consultancy and operates as an equal opportunities' employer.
Blue Light Card. Individually great, together unstoppable The Role and the Team We're looking for an iOS developer passionate about creating intuitive and impactful apps to join a newly established cross functional team here at Blue Light Card. Now is a great time to join as we're entering an exciting new chapter! Our tech team is completing a replatforming project, transitioning to a modern, serverless environment. With this foundation in place, we're poised to embark on innovative greenfield projects that will redefine our app experience. This is your chance to work at the forefront of technology, contribute to fresh ideas, and play a pivotal role in crafting solutions that make a real difference to our members. If you thrive in dynamic environments and love building exceptional mobile experiences from the ground up, we'd love to hear from you! What You'll Do Build great mobile applications with highly readable code. Be a part of the mobile community of practice and champion this within the wider Blue Light Card team Collaborate on designing solutions that meet functional and non-functional requirements following Blue Light Card architectural standards Write clean, maintainable, and testable code while participating in code reviews to ensure coding standards and best practices Work with product managers, designers, and backend engineers to define and deliver features that align with the overall product vision Implement and maintain unit tests and UI tests to enhance code quality. Diagnose and fix bugs or performance bottlenecks to improve user experience Support automated build, test, and deployment processes to ensure seamless and rapid release cycles Document technical requirements, specifications, and decisions to ensure a clear knowledge base and maintainable code What You'll Bring Expertise in Swift and SwiftUI, with strong experience in UIKit, Storyboards, and Swift packages for building scalable, high-quality mobile applications Proven ability to implement robust testing using XCTest for unit tests and TestFlight for app testing, ensuring high-quality and reliable code Proficiency in using GitHub for source control and GitHub Actions for CI/CD pipelines to streamline development workflows Experience with shared business logic using Kotlin Multiplatform Mobile (KMM) to enhance cross-platform development and ensure code consistency Familiarity with key tools and services like Amplitude for analytics, Braze for push notifications and in-app messaging, Firebase for Crashlytics, and Stripe for card payments to build engaging, data-driven applications Strong experience with server-driven UI and working with cloud technologies, including deploying serverless applications on AWS and managing app distribution via XCCloud Excellent communication skills, with the ability to collaborate effectively with both technical and non-technical stakeholders, mentor junior developers, and foster a culture of continuous learning and process improvement Our Culture Our members, partners and colleagues are at the heart of everything we do. Our colleagues are integral to helping create the unique experience we deliver, so we're genuinely committed to creating a place where our team love to work, and people want to join. We work as a team and try to have a bit of fun while we do it, and we recognise the importance of culture and the positive impact it can have on performance for you, the team, our organisation and our members. We believe in attracting the best talent no matter where you are, and have a hybrid working model, with colleagues based in London, the East Midlands and around the country. We're also officially recognised as a Top 100 Great Place To Work UK, one of the UK's Best Workplaces for Wellbeing, Top 100 Best Workplaces for Women and recognised as investors in wellbeing by Investors in People. What We Offer Hybrid working and flexible hours Free parking and EV charging onsite 25 days plus public holidays, buy and sell and an additional day off for your birthday A company bonus scheme Great social events e.g., Christmas party, family fun day, summer party, sports matches Relaxed dress code and modern office space (games area, chill-out areas, book club, free coffee/tea/soft drinks/snacks) Onsite gym (including access to free HIIT & stretch classes) Learning and development opportunities Group auto-enrolment pension plan Enhanced maternity, paternity, sick pay Company funded private medical insurance Healthcare cashback plan Employee assistance programme (including mental health support) 35 hour working week
Feb 04, 2026
Full time
Blue Light Card. Individually great, together unstoppable The Role and the Team We're looking for an iOS developer passionate about creating intuitive and impactful apps to join a newly established cross functional team here at Blue Light Card. Now is a great time to join as we're entering an exciting new chapter! Our tech team is completing a replatforming project, transitioning to a modern, serverless environment. With this foundation in place, we're poised to embark on innovative greenfield projects that will redefine our app experience. This is your chance to work at the forefront of technology, contribute to fresh ideas, and play a pivotal role in crafting solutions that make a real difference to our members. If you thrive in dynamic environments and love building exceptional mobile experiences from the ground up, we'd love to hear from you! What You'll Do Build great mobile applications with highly readable code. Be a part of the mobile community of practice and champion this within the wider Blue Light Card team Collaborate on designing solutions that meet functional and non-functional requirements following Blue Light Card architectural standards Write clean, maintainable, and testable code while participating in code reviews to ensure coding standards and best practices Work with product managers, designers, and backend engineers to define and deliver features that align with the overall product vision Implement and maintain unit tests and UI tests to enhance code quality. Diagnose and fix bugs or performance bottlenecks to improve user experience Support automated build, test, and deployment processes to ensure seamless and rapid release cycles Document technical requirements, specifications, and decisions to ensure a clear knowledge base and maintainable code What You'll Bring Expertise in Swift and SwiftUI, with strong experience in UIKit, Storyboards, and Swift packages for building scalable, high-quality mobile applications Proven ability to implement robust testing using XCTest for unit tests and TestFlight for app testing, ensuring high-quality and reliable code Proficiency in using GitHub for source control and GitHub Actions for CI/CD pipelines to streamline development workflows Experience with shared business logic using Kotlin Multiplatform Mobile (KMM) to enhance cross-platform development and ensure code consistency Familiarity with key tools and services like Amplitude for analytics, Braze for push notifications and in-app messaging, Firebase for Crashlytics, and Stripe for card payments to build engaging, data-driven applications Strong experience with server-driven UI and working with cloud technologies, including deploying serverless applications on AWS and managing app distribution via XCCloud Excellent communication skills, with the ability to collaborate effectively with both technical and non-technical stakeholders, mentor junior developers, and foster a culture of continuous learning and process improvement Our Culture Our members, partners and colleagues are at the heart of everything we do. Our colleagues are integral to helping create the unique experience we deliver, so we're genuinely committed to creating a place where our team love to work, and people want to join. We work as a team and try to have a bit of fun while we do it, and we recognise the importance of culture and the positive impact it can have on performance for you, the team, our organisation and our members. We believe in attracting the best talent no matter where you are, and have a hybrid working model, with colleagues based in London, the East Midlands and around the country. We're also officially recognised as a Top 100 Great Place To Work UK, one of the UK's Best Workplaces for Wellbeing, Top 100 Best Workplaces for Women and recognised as investors in wellbeing by Investors in People. What We Offer Hybrid working and flexible hours Free parking and EV charging onsite 25 days plus public holidays, buy and sell and an additional day off for your birthday A company bonus scheme Great social events e.g., Christmas party, family fun day, summer party, sports matches Relaxed dress code and modern office space (games area, chill-out areas, book club, free coffee/tea/soft drinks/snacks) Onsite gym (including access to free HIIT & stretch classes) Learning and development opportunities Group auto-enrolment pension plan Enhanced maternity, paternity, sick pay Company funded private medical insurance Healthcare cashback plan Employee assistance programme (including mental health support) 35 hour working week
Enpure Ltd are a progressive organisation in water and wastewater services and are looking to recruit a capable, self-motivated, and engaging Senior Electrical Engineer. Must have RTW in the UK. Your New Role : The primary duty of the Senior Electrical Engineer is to Lead the Electrical design activities on water and wastewater projects and support the Engineering Manager or Project Manager on larger HV electrical infrastructure projects. Accountable for complex electrical design and coordinating interfacing activities with other technical design disciplines on projects encompassing planning, budgeting, forecasting and review activities to meet the needs of the client. Other duties to include: Production of electrical detailed design submissions Working with design teams in the production of design and construction drawings/ documentation Liaising between Mechanical & Electrical Designers and Civil & Structural Designers Preparation and application of Method Statements, Risk Assessments, Permits and other Health and Safety Documentation Preparation of scope documents and tender packages. Reviewing subcontract tender and contract pricing Developing Electrical Design Deliverables Single Line Diagram s, Cable Schedules, Motor & Instrumentation Schedules, P&ID s etc. Liaising with suppliers and subcontractors and composition of purchase orders and sub-contract agreements. Management of site personnel and subcontractors ensuring that work is conducted in line with design documentation and in accordance with contract programme. Completion of quality checks to ensure works are in line with design outputs and ready for commissioning works. Preparation of commissioning documentation and supervision of commissioning process. Co-ordination of project close-out stages including handover to the end user. Qualifications / Experience: Degree in Electrical Engineering. HV / LV electrical design essential Minimum of 4+ years experience, preferably in the Water & Wastewater sector. Full Clean driving licence. Degree in Electrical Engineering or Similar. Detailed knowledge of BS7671, control panel/MCC design and specifications, instrumentation and control systems, including 18th edition What s in it for you! 36 hour week (Mon to Fri) with flexible working hours Hybrid working 3 days office based and 2 WFH 24 days holiday increasing to 27 days max after 5 years plus 8 bank holidays Holiday Trade Scheme option to sell/buy an additional 5 days Pension employee pays 5% company pays 8% (increases to 10% after 5 years) Private healthcare - for all employees Life Assurance 6x salary (when join pension scheme) Perkbox benefits discounts on major brands and monthly vouchers Discounted membership at Nuffield Health gyms Long Service Award Scheme Note Recruitment Agencies: We prefer to hire directly, and we will be in touch with our PSL Agencies if this role is eligible for release. We do not accept speculative CVs from agencies. If speculative CVs are sent, no fee will be applicable
Feb 03, 2026
Full time
Enpure Ltd are a progressive organisation in water and wastewater services and are looking to recruit a capable, self-motivated, and engaging Senior Electrical Engineer. Must have RTW in the UK. Your New Role : The primary duty of the Senior Electrical Engineer is to Lead the Electrical design activities on water and wastewater projects and support the Engineering Manager or Project Manager on larger HV electrical infrastructure projects. Accountable for complex electrical design and coordinating interfacing activities with other technical design disciplines on projects encompassing planning, budgeting, forecasting and review activities to meet the needs of the client. Other duties to include: Production of electrical detailed design submissions Working with design teams in the production of design and construction drawings/ documentation Liaising between Mechanical & Electrical Designers and Civil & Structural Designers Preparation and application of Method Statements, Risk Assessments, Permits and other Health and Safety Documentation Preparation of scope documents and tender packages. Reviewing subcontract tender and contract pricing Developing Electrical Design Deliverables Single Line Diagram s, Cable Schedules, Motor & Instrumentation Schedules, P&ID s etc. Liaising with suppliers and subcontractors and composition of purchase orders and sub-contract agreements. Management of site personnel and subcontractors ensuring that work is conducted in line with design documentation and in accordance with contract programme. Completion of quality checks to ensure works are in line with design outputs and ready for commissioning works. Preparation of commissioning documentation and supervision of commissioning process. Co-ordination of project close-out stages including handover to the end user. Qualifications / Experience: Degree in Electrical Engineering. HV / LV electrical design essential Minimum of 4+ years experience, preferably in the Water & Wastewater sector. Full Clean driving licence. Degree in Electrical Engineering or Similar. Detailed knowledge of BS7671, control panel/MCC design and specifications, instrumentation and control systems, including 18th edition What s in it for you! 36 hour week (Mon to Fri) with flexible working hours Hybrid working 3 days office based and 2 WFH 24 days holiday increasing to 27 days max after 5 years plus 8 bank holidays Holiday Trade Scheme option to sell/buy an additional 5 days Pension employee pays 5% company pays 8% (increases to 10% after 5 years) Private healthcare - for all employees Life Assurance 6x salary (when join pension scheme) Perkbox benefits discounts on major brands and monthly vouchers Discounted membership at Nuffield Health gyms Long Service Award Scheme Note Recruitment Agencies: We prefer to hire directly, and we will be in touch with our PSL Agencies if this role is eligible for release. We do not accept speculative CVs from agencies. If speculative CVs are sent, no fee will be applicable
Alexander Mann Solutions - Public Sector Resourcing
On behalf of DWP, we are looking for a Senior Java Developer for a 12 month (Inside IR35) ontract. Hybrid working with 2-3 days per week required in either Manchester, Leeds, Birmingham or Newcastle. We are looking for an outstanding Java Developer, who can make a positive impact, and wants to contribute to the most demanding and exciting new digital service for the UK Government. Let's be clear about the impact of your work - better digital services in government will change the face of public services and have the potential to dramatically and positively transform the future of millions of people. We are looking for outstanding skills and you must be ready to quickly get to work within an Agile, multidisciplinary team of Developers, Designers, and Analysts focused on the Department for Work and Pensions' flagship welfare reform programme. We are looking for the kind of person who is unconcerned with titles and hierarchy; what really excites the successful candidate is problem-solving and the opportunity to deliver innovative technology that carries real value for users. The candidate will be expected to draw value from collaboration with others, actively seek input from colleagues and value a multidisciplinary team over hierarchy. Day-to-day they will be an integral part of that team in designing, creating and improving new and existing products, platforms and transactions across government. Skills/Experience: . An active SC Clearance is an essential requirement for this role, as a minimum you must be willing & eligible to undergo checks. (Please note, due to the exceptional requirements of this position (short-term nature of this role and speed at which we require a postholder in situ) preference may be given to candidates who meet all of the essential criteria and hold active security clearance.) . Recent experience with Java 21 (or later). . Excellent understanding of TDD and BDD. . Experience with large microservice architectures. . Experience of working in an Agile environment. . Be willing to work in a pair programming environment. . Have experience in implementing APIs for internal and external use. . Have the skills to build up a useful, robust automated test suite to support a continuous deployment environment. . Have an ability to communicate technical concepts to a non-technical audience. . Have working knowledge of Unix-like operating systems such as Linux and/or Mac OS X. . Understand of the use of Responsive Web Design. Desirable: . Working knowledge of Jackson, JAX-RS, mocking frameworks such as Mockito, and messaging platforms such as ActiveMQ or Kafka. . Experience of MongoDB or other document databases. . Experience of building and scaling high-traffic websites. . Experience of handling large data sets and scaling their handling and storage. Please be aware that this role can only be worked within the UK and not Overseas. Disability Confident As a member of the Disability Confident Scheme, DWP guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. This scheme encourages candidates with a disability and/or neurodivergence to apply. In exceptional circumstances, we may also need to apply the desirable criteria in our shortlisting process which may include holding active security clearance. Armed Forces Covenant DWP guarantees to interview veterans or spouses/partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates/military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group. In exceptional circumstances, we may also need to apply the desirable criteria in our shortlisting process which may include holding active security clearance. In applying for this role, you acknowledge the following "this role falls in scope of the Off Payroll Working in the Public Sector legislation. Any rates of payment quoted will reflect the gross rate per day for the assignment and will be subject to appropriate taxes and statutory costs. As such the payment to the intermediary and your income resulting from this contract will be different".
Feb 03, 2026
Contractor
On behalf of DWP, we are looking for a Senior Java Developer for a 12 month (Inside IR35) ontract. Hybrid working with 2-3 days per week required in either Manchester, Leeds, Birmingham or Newcastle. We are looking for an outstanding Java Developer, who can make a positive impact, and wants to contribute to the most demanding and exciting new digital service for the UK Government. Let's be clear about the impact of your work - better digital services in government will change the face of public services and have the potential to dramatically and positively transform the future of millions of people. We are looking for outstanding skills and you must be ready to quickly get to work within an Agile, multidisciplinary team of Developers, Designers, and Analysts focused on the Department for Work and Pensions' flagship welfare reform programme. We are looking for the kind of person who is unconcerned with titles and hierarchy; what really excites the successful candidate is problem-solving and the opportunity to deliver innovative technology that carries real value for users. The candidate will be expected to draw value from collaboration with others, actively seek input from colleagues and value a multidisciplinary team over hierarchy. Day-to-day they will be an integral part of that team in designing, creating and improving new and existing products, platforms and transactions across government. Skills/Experience: . An active SC Clearance is an essential requirement for this role, as a minimum you must be willing & eligible to undergo checks. (Please note, due to the exceptional requirements of this position (short-term nature of this role and speed at which we require a postholder in situ) preference may be given to candidates who meet all of the essential criteria and hold active security clearance.) . Recent experience with Java 21 (or later). . Excellent understanding of TDD and BDD. . Experience with large microservice architectures. . Experience of working in an Agile environment. . Be willing to work in a pair programming environment. . Have experience in implementing APIs for internal and external use. . Have the skills to build up a useful, robust automated test suite to support a continuous deployment environment. . Have an ability to communicate technical concepts to a non-technical audience. . Have working knowledge of Unix-like operating systems such as Linux and/or Mac OS X. . Understand of the use of Responsive Web Design. Desirable: . Working knowledge of Jackson, JAX-RS, mocking frameworks such as Mockito, and messaging platforms such as ActiveMQ or Kafka. . Experience of MongoDB or other document databases. . Experience of building and scaling high-traffic websites. . Experience of handling large data sets and scaling their handling and storage. Please be aware that this role can only be worked within the UK and not Overseas. Disability Confident As a member of the Disability Confident Scheme, DWP guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. This scheme encourages candidates with a disability and/or neurodivergence to apply. In exceptional circumstances, we may also need to apply the desirable criteria in our shortlisting process which may include holding active security clearance. Armed Forces Covenant DWP guarantees to interview veterans or spouses/partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates/military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group. In exceptional circumstances, we may also need to apply the desirable criteria in our shortlisting process which may include holding active security clearance. In applying for this role, you acknowledge the following "this role falls in scope of the Off Payroll Working in the Public Sector legislation. Any rates of payment quoted will reflect the gross rate per day for the assignment and will be subject to appropriate taxes and statutory costs. As such the payment to the intermediary and your income resulting from this contract will be different".
Job Title: IOS developer Location: Stratford, London (4 x per week working on-site) Salary/Rate: Up to £493 per day Start Date: Feb 2026 Job Type: 11 month contract (Inside IR35) Company Introduction: We are looking for a Senior iOS Software Engineer to join our clients Mobile Team working on their Pro Telematics Drive App. Excellent opportunity to work for one of the worlds largest automobile manufactures. Job Responsibilities/Objectives: High-frequency, high-value capabilities that are critical to maintaining fleet uptime and increasing productivity. For Fleet Managers, the app delivers a Real Time overview of fleet health, vehicle locations on an interactive map, EV battery levels and charging status, and powerful Command & Control capabilities to remotely lock/unlock vehicles, start/stop climate control. Feature Delivery: Build, ship, and maintain customer-facing iOS features with a strong focus on security-related use cases and reliability Collaboration: Work in an agile, cross-functional team with iOS and Back End engineers, designers, product managers, and QA. UI Implementation: Implement polished, accessible UIs using UIKit and SwiftUI and translate product requirements into high-quality user experiences. Integration: Integrate with APIs and services, ensuring robust error handling, observability, and excellent performance. Codebase Management: Work effectively in a reasonably large, evolving codebase as part of an overall iOS team of around 9 engineers. Engineering Excellence: Contribute to code reviews, testing practices, and continuous improvement Required Skills/Experience: The ideal candidate will have the following: iOS Engineering: Strong experience with Swift, including building and maintaining production iOS apps. UI Frameworks: Deep experience designing and implementing UIs with SwiftUI. Architecture: Experience with modern iOS architecture patterns and dependency management strategies. Testing: A strong testing mindset, including unit testing and snapshot testing, with an emphasis on maintainable, reliable code. Our Tech Stack Native mobile app written in Swift UIKit, SwiftUI, Combine, async/await Third party SDKs for maps, analytics & experiments, observability, animations Tuist for project generation and SPM dependency management Tests: XCTest/Swift Testing, Snapshot tests, UI Tests A range of modern tooling for analytics, observability, localisation, artifact management, licensing checks, security & quality checks Bitrise for CICD and internal app distribution Dedicated Back End for Front End API layer for the mobile app If you are interested in this opportunity, please apply now with your updated CV in Microsoft Word/PDF format. Disclaimer Notwithstanding any guidelines given to level of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies. Square One is acting as both an employment agency and an employment business, and is an equal opportunities recruitment business. Square One embraces diversity and will treat everyone equally. Please see our website for our full diversity statement.
Feb 03, 2026
Contractor
Job Title: IOS developer Location: Stratford, London (4 x per week working on-site) Salary/Rate: Up to £493 per day Start Date: Feb 2026 Job Type: 11 month contract (Inside IR35) Company Introduction: We are looking for a Senior iOS Software Engineer to join our clients Mobile Team working on their Pro Telematics Drive App. Excellent opportunity to work for one of the worlds largest automobile manufactures. Job Responsibilities/Objectives: High-frequency, high-value capabilities that are critical to maintaining fleet uptime and increasing productivity. For Fleet Managers, the app delivers a Real Time overview of fleet health, vehicle locations on an interactive map, EV battery levels and charging status, and powerful Command & Control capabilities to remotely lock/unlock vehicles, start/stop climate control. Feature Delivery: Build, ship, and maintain customer-facing iOS features with a strong focus on security-related use cases and reliability Collaboration: Work in an agile, cross-functional team with iOS and Back End engineers, designers, product managers, and QA. UI Implementation: Implement polished, accessible UIs using UIKit and SwiftUI and translate product requirements into high-quality user experiences. Integration: Integrate with APIs and services, ensuring robust error handling, observability, and excellent performance. Codebase Management: Work effectively in a reasonably large, evolving codebase as part of an overall iOS team of around 9 engineers. Engineering Excellence: Contribute to code reviews, testing practices, and continuous improvement Required Skills/Experience: The ideal candidate will have the following: iOS Engineering: Strong experience with Swift, including building and maintaining production iOS apps. UI Frameworks: Deep experience designing and implementing UIs with SwiftUI. Architecture: Experience with modern iOS architecture patterns and dependency management strategies. Testing: A strong testing mindset, including unit testing and snapshot testing, with an emphasis on maintainable, reliable code. Our Tech Stack Native mobile app written in Swift UIKit, SwiftUI, Combine, async/await Third party SDKs for maps, analytics & experiments, observability, animations Tuist for project generation and SPM dependency management Tests: XCTest/Swift Testing, Snapshot tests, UI Tests A range of modern tooling for analytics, observability, localisation, artifact management, licensing checks, security & quality checks Bitrise for CICD and internal app distribution Dedicated Back End for Front End API layer for the mobile app If you are interested in this opportunity, please apply now with your updated CV in Microsoft Word/PDF format. Disclaimer Notwithstanding any guidelines given to level of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies. Square One is acting as both an employment agency and an employment business, and is an equal opportunities recruitment business. Square One embraces diversity and will treat everyone equally. Please see our website for our full diversity statement.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Feb 03, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Feb 03, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Feb 03, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
