UX Researcher - Education & Healthcare Portfolio We're looking for a UX Researcher based in the UK or Ireland to join a large, global education and healthcare product portfolio spanning medical, nursing, and higher-education markets. Our products are used by students, faculty, administrators, and librarians across the U.S. and internationally, with most sold B2B to institutions and some B2C offerings. You'll join an established UX Research team working closely with product managers and designers across multiple product lines. This role requires someone who can quickly learn complex domains, work independently, and run full end-to-end research cycles. What You'll Do Own and deliver user research across discovery, concept testing, and usability (roughly 30%/40%/30% split). Plan, design, and execute studies using appropriate qualitative and evaluative methods. Collaborate closely with PMs and UX designers Embedded in U.S.-based product teams. Communicate findings clearly through strong storytelling, presentations, and research artifacts. Bring stakeholders along in the research process-ensuring alignment, transparency, and impact. Work independently after onboarding, while staying connected to an 8-person research team. Help inform product strategy across a diverse, multi-product portfolio. What We're Looking For Strong UX research experience (not mixed UX design/research), with a solid grasp of research methods and study design. Ability to independently run end-to-end research-from planning through recruiting, fieldwork, analysis, and presenting insights. Experience collaborating with cross-functional teams and influencing product decisions. Clear communication skills and the ability to present insights in engaging, structured ways. A team-oriented mindset and a proactive, self-directed working style. Bonus: experience working with international teams and/or education or healthcare domains. Contract Details Initial 6-month contract, with ongoing extensions expected (projects run 12months +). £320 - £350 per day (Inside of IR35) Dependent on experience Working closely with U.S. teams Looking to hire 1-2 researchers for February start. About Korn Ferry Korn Ferry unleashes potential in people, teams, and organizations. We work with our clients to design optimal organization structures, roles, and responsibilities. We help them hire the right people and advise them on how to reward and motivate their workforce while developing professionals as they navigate and advance their careers. To learn more, please visit our website
Feb 04, 2026
Contractor
UX Researcher - Education & Healthcare Portfolio We're looking for a UX Researcher based in the UK or Ireland to join a large, global education and healthcare product portfolio spanning medical, nursing, and higher-education markets. Our products are used by students, faculty, administrators, and librarians across the U.S. and internationally, with most sold B2B to institutions and some B2C offerings. You'll join an established UX Research team working closely with product managers and designers across multiple product lines. This role requires someone who can quickly learn complex domains, work independently, and run full end-to-end research cycles. What You'll Do Own and deliver user research across discovery, concept testing, and usability (roughly 30%/40%/30% split). Plan, design, and execute studies using appropriate qualitative and evaluative methods. Collaborate closely with PMs and UX designers Embedded in U.S.-based product teams. Communicate findings clearly through strong storytelling, presentations, and research artifacts. Bring stakeholders along in the research process-ensuring alignment, transparency, and impact. Work independently after onboarding, while staying connected to an 8-person research team. Help inform product strategy across a diverse, multi-product portfolio. What We're Looking For Strong UX research experience (not mixed UX design/research), with a solid grasp of research methods and study design. Ability to independently run end-to-end research-from planning through recruiting, fieldwork, analysis, and presenting insights. Experience collaborating with cross-functional teams and influencing product decisions. Clear communication skills and the ability to present insights in engaging, structured ways. A team-oriented mindset and a proactive, self-directed working style. Bonus: experience working with international teams and/or education or healthcare domains. Contract Details Initial 6-month contract, with ongoing extensions expected (projects run 12months +). £320 - £350 per day (Inside of IR35) Dependent on experience Working closely with U.S. teams Looking to hire 1-2 researchers for February start. About Korn Ferry Korn Ferry unleashes potential in people, teams, and organizations. We work with our clients to design optimal organization structures, roles, and responsibilities. We help them hire the right people and advise them on how to reward and motivate their workforce while developing professionals as they navigate and advance their careers. To learn more, please visit our website
SC Cleared User Researcher - Occasional Travel to Exeter - £500/day Inside IR35 We are seeking an experienced User Researcher with active SC clearance to support a Central Government department on a major digital programme. This role is ideal for someone with deep user research expertise, experience delivering insights that shape complex digital services, and familiarity with GDS standards and ways of working . The Role You will play a pivotal role in understanding user needs, behaviours, and experiences, helping teams design services that are effective, usable, and accessible. You'll work closely with delivery teams, service designers, and senior stakeholders to embed user-centred design principles across programmes. Key Responsibilities Include: Planning and conducting qualitative and quantitative research, including interviews, surveys, usability testing, and field studies Analysing and synthesising research findings into clear, actionable insights Creating personas, user journeys, and experience maps to inform service design Advising on research methods, best practices, and user-centred approaches Collaborating with service designers, product teams, and stakeholders to ensure research informs decisions Supporting accessibility, inclusivity, and regulatory compliance in digital services Ensuring research aligns with GDS standards and government service design principles Communicating findings effectively to both technical and non-technical audiences Occasional travel to Exeter About You Essential Experience: Proven experience as a User Researcher or in a similar user-centred design role Active SC clearance Strong expertise in planning, conducting, and analysing user research Experience with a range of research methods (qualitative and quantitative) Skilled at synthesising research into actionable insights and recommendations Excellent communication and stakeholder management skills Experience in regulated, sensitive, or government environments Experience working with GDS standards and digital service frameworks Nice to Have: Experience with remote research tools and techniques Knowledge of accessibility and inclusive design standards Familiarity with service design, UX design, or digital transformation programmes Relevant certifications (eg, UX, HCI, or research-related qualifications) Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
Feb 04, 2026
Contractor
SC Cleared User Researcher - Occasional Travel to Exeter - £500/day Inside IR35 We are seeking an experienced User Researcher with active SC clearance to support a Central Government department on a major digital programme. This role is ideal for someone with deep user research expertise, experience delivering insights that shape complex digital services, and familiarity with GDS standards and ways of working . The Role You will play a pivotal role in understanding user needs, behaviours, and experiences, helping teams design services that are effective, usable, and accessible. You'll work closely with delivery teams, service designers, and senior stakeholders to embed user-centred design principles across programmes. Key Responsibilities Include: Planning and conducting qualitative and quantitative research, including interviews, surveys, usability testing, and field studies Analysing and synthesising research findings into clear, actionable insights Creating personas, user journeys, and experience maps to inform service design Advising on research methods, best practices, and user-centred approaches Collaborating with service designers, product teams, and stakeholders to ensure research informs decisions Supporting accessibility, inclusivity, and regulatory compliance in digital services Ensuring research aligns with GDS standards and government service design principles Communicating findings effectively to both technical and non-technical audiences Occasional travel to Exeter About You Essential Experience: Proven experience as a User Researcher or in a similar user-centred design role Active SC clearance Strong expertise in planning, conducting, and analysing user research Experience with a range of research methods (qualitative and quantitative) Skilled at synthesising research into actionable insights and recommendations Excellent communication and stakeholder management skills Experience in regulated, sensitive, or government environments Experience working with GDS standards and digital service frameworks Nice to Have: Experience with remote research tools and techniques Knowledge of accessibility and inclusive design standards Familiarity with service design, UX design, or digital transformation programmes Relevant certifications (eg, UX, HCI, or research-related qualifications) Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
Are you a UX Designer passionate about creating digital services that truly work for everyone? Our client is looking for a subject matter expert to join a high-impact team dedicated to transforming essential public services. The Locations This role offers a hybrid/flexible working model based out of modern hubs in: Newcastle, Leeds, Manchester, or Scotland. What You'll Do Drive User-Centric Design: Analyze target user needs and task performance to create optimized, seamless end-to-end experiences. Expert User Research: Conduct in-depth interviews and usability testing to gather actionable insights. Lead & Influence: Act as a subject matter expert, making key design decisions and solving complex problems across multiple teams. Continuous Iteration: Use real user feedback and testing results to refine designs and stay ahead of industry best practices. Who You Are Public Sector Pro: You have proven experience working within Government standards (GDS). Research Expert: You possess expert-level proficiency in User Research and usability testing. If you are interested please click on apply or you can drop an email with your updated CV Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Feb 03, 2026
Contractor
Are you a UX Designer passionate about creating digital services that truly work for everyone? Our client is looking for a subject matter expert to join a high-impact team dedicated to transforming essential public services. The Locations This role offers a hybrid/flexible working model based out of modern hubs in: Newcastle, Leeds, Manchester, or Scotland. What You'll Do Drive User-Centric Design: Analyze target user needs and task performance to create optimized, seamless end-to-end experiences. Expert User Research: Conduct in-depth interviews and usability testing to gather actionable insights. Lead & Influence: Act as a subject matter expert, making key design decisions and solving complex problems across multiple teams. Continuous Iteration: Use real user feedback and testing results to refine designs and stay ahead of industry best practices. Who You Are Public Sector Pro: You have proven experience working within Government standards (GDS). Research Expert: You possess expert-level proficiency in User Research and usability testing. If you are interested please click on apply or you can drop an email with your updated CV Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Job Title: Service Delivery Manager / Technical Platform Owner Pay Rate: £554/Day- Inside IR35 Duration: 6 months Location: Telford/Remote We are a Global Recruitment specialist that provides support to the clients across EMEA, APAC, US and Canada. We have an excellent job opportunity for you. Job Description: Within the digital forms deliver we are accountable for the live operation of several forms platforms including: • gForms (Scala based solution) • iForms (Adobe Engagement Manager) • Livecycle and pdf (Adobe Engagement Manager) The role of the Service Delivery Manager is a critical part of the Digital Forms management team and has the following accountabilities: • formal documentation of the existing live service (some service design work) • ensuring stable operation of the platforms • management of a team of engineer, QA and designers and researchers • co-ordination and prioritisation of activities including platform upgrades / live form fixes / small changes / QA and platform improvements • establishing appropriate SLA and service management reporting • input into weekly / monthly service reporting You will be: • an experienced service delivery manager / designer or delivery manager with good knowledge of service delivery • have experience managing teams making change to the system • some Agile and DevOps experience • ideally some understanding of customer experience and UX discipline. • Client Account experience or GDS • Able to communicate with varied stakeholders and communicate at a technical level but also take a strategic view of the future of the platform to support Client digital ambition. If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often Shortlisted within 48 hours.
Jan 29, 2026
Contractor
Job Title: Service Delivery Manager / Technical Platform Owner Pay Rate: £554/Day- Inside IR35 Duration: 6 months Location: Telford/Remote We are a Global Recruitment specialist that provides support to the clients across EMEA, APAC, US and Canada. We have an excellent job opportunity for you. Job Description: Within the digital forms deliver we are accountable for the live operation of several forms platforms including: • gForms (Scala based solution) • iForms (Adobe Engagement Manager) • Livecycle and pdf (Adobe Engagement Manager) The role of the Service Delivery Manager is a critical part of the Digital Forms management team and has the following accountabilities: • formal documentation of the existing live service (some service design work) • ensuring stable operation of the platforms • management of a team of engineer, QA and designers and researchers • co-ordination and prioritisation of activities including platform upgrades / live form fixes / small changes / QA and platform improvements • establishing appropriate SLA and service management reporting • input into weekly / monthly service reporting You will be: • an experienced service delivery manager / designer or delivery manager with good knowledge of service delivery • have experience managing teams making change to the system • some Agile and DevOps experience • ideally some understanding of customer experience and UX discipline. • Client Account experience or GDS • Able to communicate with varied stakeholders and communicate at a technical level but also take a strategic view of the future of the platform to support Client digital ambition. If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often Shortlisted within 48 hours.
Role Title: Content Designer - Local Authority Exp Location: Hybrid (up to 3 days per week in the office) Contract: Initial 3-month temporary role Duration: 3 month contract Rate: £23 per hour via Umbrella We are seeking skilled and motivated Content Designers to join our team on an initial three-month temporary contract. This is a service-facing role, offering the opportunity to work across a wide range of services within the organisation. The role is well suited to individuals with experience in local government or similar complex organisational environments, though this experience is beneficial rather than essential. Key Responsibilities You will play a central role in creating and improving user-centred content that meets accessibility and GDS service standards. Working closely with UX designers, researchers, service areas, and product teams, you will help shape high-quality digital experiences for users. Key Skills & Experiences Ability to develop clear, user-centred content strategies aligned with GDS service standards. Experience creating accessible, compelling content including online forms, ensuring compliance with WCAG 2.2 AA. Skilled in structuring and optimising information architecture to improve usability and service performance. Ability to interpret and apply UX artefacts such as user flows, wireframes, and low-FI prototypes. Strong working knowledge of HTML, CSS, and common content management systems (CMS). If you are available and interested, please apply today! Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Jan 29, 2026
Contractor
Role Title: Content Designer - Local Authority Exp Location: Hybrid (up to 3 days per week in the office) Contract: Initial 3-month temporary role Duration: 3 month contract Rate: £23 per hour via Umbrella We are seeking skilled and motivated Content Designers to join our team on an initial three-month temporary contract. This is a service-facing role, offering the opportunity to work across a wide range of services within the organisation. The role is well suited to individuals with experience in local government or similar complex organisational environments, though this experience is beneficial rather than essential. Key Responsibilities You will play a central role in creating and improving user-centred content that meets accessibility and GDS service standards. Working closely with UX designers, researchers, service areas, and product teams, you will help shape high-quality digital experiences for users. Key Skills & Experiences Ability to develop clear, user-centred content strategies aligned with GDS service standards. Experience creating accessible, compelling content including online forms, ensuring compliance with WCAG 2.2 AA. Skilled in structuring and optimising information architecture to improve usability and service performance. Ability to interpret and apply UX artefacts such as user flows, wireframes, and low-FI prototypes. Strong working knowledge of HTML, CSS, and common content management systems (CMS). If you are available and interested, please apply today! Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Senior UX Designer - Consulting (UK-Wide, Hybrid) Overview Our client is seeking Senior UX Designers (Consultants) to join their growing team. In this role, you will champion user-centred design, ensuring services are accessible, intuitive, and effective. You will work closely with user researchers, product managers, and engineers to design people-centred services, leading multidisciplinary Agile teams, and advising clients on best practices in UX. This opportunity is ideal for experienced UX professionals who are looking to grow into leadership roles, influence design direction, and support the development of inclusive, high-impact digital services. Responsibilities As a Senior UX Designer, you will: Advise clients on solving complex problems using UX design, people-centred design, and Agile methodologies. Lead multidisciplinary Agile teams to deliver services that meet user needs. Advocate inclusive and accessible design approaches across diverse user groups. Build supportive relationships with clients and stakeholders, while effectively challenging ideas and managing difficult conversations. Provide line management and mentoring for UX and interaction designers. Support recruitment, training, events, thought leadership, and business development activities. Promote user-centred design approaches internally and externally. Requirements To succeed in this role, you will bring: Advanced UX design expertise applied across varied projects and environments. Experience working in multidisciplinary Agile teams delivering user-centred services. Strong knowledge of designing for accessibility and inclusive digital experiences. Proven track record of championing UX and service design methods. Line management, mentoring, or coaching experience. Excellent communication and stakeholder management skills, including conflict resolution. Good understanding of complementary Agile roles across product and technology. Strong consultancy and leadership skills, with confidence in guiding clients through problem spaces and solution design. Benefits Our client offers a comprehensive benefits package, including: Competitive salary with clear progression opportunities. Contributory pension scheme (6% employer, 2% employee). 25 days holiday plus UK public holidays. Flexible benefits package with options such as: private health and dental cover, additional pension contributions, extra holidays, wellbeing support, charity contributions, and tree planting. Life assurance, death in service cover, and critical illness cover. Cycle-to-Work and salary sacrifice electric vehicle schemes. Season ticket loans and relocation support (up to £8,000, subject to terms). Access to financial and wellbeing support, volunteer days, and Perkbox discounts. Diversity & Inclusion Our client is committed to building a diverse, equitable, and inclusive workplace. Applications are encouraged from underrepresented groups, including women, ethnic minorities, LGBTQ+, neurodivergent individuals, and people with disabilities. Adjustments and accommodations will be provided throughout the recruitment process to ensure equity and accessibility. Application Process If you are passionate about leading user-centred design and shaping impactful digital services, we encourage you to apply. Please click "Apply" to submit your CV. Shortlisted candidates will be contacted to discuss the next ste
Oct 08, 2025
Full time
Senior UX Designer - Consulting (UK-Wide, Hybrid) Overview Our client is seeking Senior UX Designers (Consultants) to join their growing team. In this role, you will champion user-centred design, ensuring services are accessible, intuitive, and effective. You will work closely with user researchers, product managers, and engineers to design people-centred services, leading multidisciplinary Agile teams, and advising clients on best practices in UX. This opportunity is ideal for experienced UX professionals who are looking to grow into leadership roles, influence design direction, and support the development of inclusive, high-impact digital services. Responsibilities As a Senior UX Designer, you will: Advise clients on solving complex problems using UX design, people-centred design, and Agile methodologies. Lead multidisciplinary Agile teams to deliver services that meet user needs. Advocate inclusive and accessible design approaches across diverse user groups. Build supportive relationships with clients and stakeholders, while effectively challenging ideas and managing difficult conversations. Provide line management and mentoring for UX and interaction designers. Support recruitment, training, events, thought leadership, and business development activities. Promote user-centred design approaches internally and externally. Requirements To succeed in this role, you will bring: Advanced UX design expertise applied across varied projects and environments. Experience working in multidisciplinary Agile teams delivering user-centred services. Strong knowledge of designing for accessibility and inclusive digital experiences. Proven track record of championing UX and service design methods. Line management, mentoring, or coaching experience. Excellent communication and stakeholder management skills, including conflict resolution. Good understanding of complementary Agile roles across product and technology. Strong consultancy and leadership skills, with confidence in guiding clients through problem spaces and solution design. Benefits Our client offers a comprehensive benefits package, including: Competitive salary with clear progression opportunities. Contributory pension scheme (6% employer, 2% employee). 25 days holiday plus UK public holidays. Flexible benefits package with options such as: private health and dental cover, additional pension contributions, extra holidays, wellbeing support, charity contributions, and tree planting. Life assurance, death in service cover, and critical illness cover. Cycle-to-Work and salary sacrifice electric vehicle schemes. Season ticket loans and relocation support (up to £8,000, subject to terms). Access to financial and wellbeing support, volunteer days, and Perkbox discounts. Diversity & Inclusion Our client is committed to building a diverse, equitable, and inclusive workplace. Applications are encouraged from underrepresented groups, including women, ethnic minorities, LGBTQ+, neurodivergent individuals, and people with disabilities. Adjustments and accommodations will be provided throughout the recruitment process to ensure equity and accessibility. Application Process If you are passionate about leading user-centred design and shaping impactful digital services, we encourage you to apply. Please click "Apply" to submit your CV. Shortlisted candidates will be contacted to discuss the next ste
