9 jobs found

Job Title: UX Designer Duration: 6 months - possibility for extension Location: Edinburgh New Uberior House (2 days week on site) Salary: Circa £600/Day Are you ready to make a real impact in the financial services industry? Our client is on the lookout for a talented UX Designer to join their innovative Cards Lab UX team in Edinburgh! This is an exciting opportunity to help shape the future of digital card experiences and wallets, working on the integration of a cutting-edge digital wallet platform. What We're Looking For: The ideal candidate will possess: Working hands-on in Figma every day Deliver well-structured, organised design files using an existing corporate design system Translate defined product requirements into high-quality UX designs Work closely with Product Owners, Developers, Researchers, Content Designers, and Service Designer Strong background in User Experience and Interaction Design, with a flair for Visual Design. Excellent prototyping and layout skills, with the ability to articulate your vision to both internal customers and development teams. Familiarity with complex landscapes, preferably within financial services. A collaborative mindset, ready to work closely with a multi-disciplinary team. Strong advocacy for customer inclusivity and accessibility, ensuring designs are user-friendly for all backgrounds and abilities. Proficiency in Figma and other prototyping software (Sketch, InVision, Axure, Adobe XD). Ability to interpret both quantitative and qualitative research to inform your design process. Excellent communication skills to ensure designs meet specifications and can be used by a broad range of users. What You'll Be Doing: Crafting an engaging end-to-end user experience, utilising a central design system to create a seamless journey. Bringing your designs to life with tools like Figma, Sketch, InVision, Axure, and Adobe XD. Balancing business requirements with user needs, gathering insights from user research to align stakeholders. Collaborating closely with Product Owners, Developers, Researchers, Content Designers, and Service Designers. Supporting your work through to build and release, ensuring accurate implementation alongside engineering teams. Advocating for customer inclusivity and accessibility, creating designs that cater to a diverse audience. Why Join Us? At our client's organisation, you will be a part of a leading bank with over 30 million customers and a commitment to transforming the digital banking experience. With significant investment in innovation and an ambitious strategy, you'll be in an environment that values creativity and encourages professional growth. Ready to Make an Impact? If you're excited about the prospect of shaping user experiences in a fast-paced, supportive environment, we encourage you to apply! Bring your creativity, passion, and skills to our client's team and help redefine banking for millions. Apply Now! Embrace this opportunity to drive design excellence and customer satisfaction in the financial services sector. We can't wait to see what you'll bring to the table! *Ajilon Consultant* You will be an integral part of Ajilon (Adecco), a FTSE500 Global organisation with over 52 clients and sole supplier to the biggest organisations in the country and the world. You will be employed by ourselves as an Ajilon Consultant working onsite with our client where you will receive a regular salary, annual bonus payment, pension contributions, holiday and sick pay, plus a number of additional benefits such as medical insurance, income protection, critical illness and life insurance, access to our discounted benefits website and library of online training materials and future career and certification opportunities. This great opportunity is being offered on a PAYE basis which means a LTD/Umbrella company cannot be used. If you think you have the experience and you would like to become an employee of this fast growing business unit within Ajilon please apply with your CV right now for swift consideration! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Senior User Researcher (Freelance Contract) Contract Overview We are hiring a Senior User Researcher (Freelance) to support a subscription-based digital product across web and mobile app. This is a hands-on contract role focused on discovery, monetisation, and subscription experience optimisation. This role suits an experienced researcher who is comfortable working in ambiguity, influencing senior stakeholders, and translating research into clear product and design direction. Contract Details Start date: ASAP/mid-January Contract length: Initial 3 months (strong possibility to extend) Location: London (Victoria) Work pattern: Hybrid - 2 days per week on-site (cannot be remote) Travel: Regular travel to Nottingham is required Work schedule: Full-time, Monday-Friday Reporting to: Product and Design leadership IR35: Inside IR35 (Only to use Umbrella, cannot use Ltd or Sole Trader) Day rate: £500 per day Key Responsibilities Lead end-to-end user research across subscription journeys on web and app Plan and research to validate freemium models, pricing, and monetisation Run discovery activities, including user interviews, usability testing, and concept validation Design research plans covering both tactical improvements and strategic redesign initiatives Analyse and synthesise research findings into clear, actionable insights Collaborate closely with Product Managers, Designers, Engineers, and senior stakeholders Champion human-centred design, accessibility, and usability across the product life cycle Required Experience Background in subscription-based products and/or E-commerce preferred Strong qualitative research skills (quantitative experience beneficial) Confidently framing research questions, defining hypotheses, and selecting methodologies Experience using remote research tools (eg UserTesting or similar) Familiarity with analytics platforms *Rates depend on experience and client requirements

UX Researcher - HIRING ASAP Start date: ASAP Duration: 10-month contract Location: Hybrid working in London office. Rate: £350 - £500 per day PAYE Summary We're seeking a UX Researcher to support our clients' product teams in delivering user-centred solutions. This contingent role offers the opportunity to collaborate with cross-functional partners, conduct research, and provide actionable insights to inform product development. Responsibilities Drive end-to-end research projects, from scoping to analysis. Design and execute qualitative user research studies to inform product decisions. Analyse research data and synthesize findings into clear, actionable recommendations. Run usability testing programs in close collaboration with other UX Researchers Collaborate with product managers, designers, and engineers to integrate user insights into the development process. Present research findings to stakeholders in a clear and compelling manner. Key Skills Proficiency in a range of research methodologies (eg, interviews, usability testing, concept evaluation). Strong analytical, communication, and presentation skills. - Ability to work independently and manage multiple projects simultaneously. 3-5+ years of experience conducting user research in a technology or product-focused environment. Bachelor's degree in human-Computer Interaction, Psychology, Social Sciences, or a related field. Ability to work independently and manage multiple projects simultaneously. Must be authorized to work in the United Kingdom. Nice to have skills. Previous experience in rigorous usability testing Previous experience working in the reality labs.

Job Title: UX Designer Duration: 6 months - possibility for extension Location: Edinburgh New Uberior House (2 days week on site) Salary: Circa £83-£85k/Annum Are you ready to make a real impact in the financial services industry? Our client is on the lookout for a talented UX Designer to join their innovative Cards Lab UX team in Edinburgh! This is an exciting opportunity to help shape the future of digital card experiences and wallets, working on the integration of a cutting-edge digital wallet platform. What We're Looking For: The ideal candidate will possess: Working hands-on in Figma every day Deliver well-structured, organised design files using an existing corporate design system Translate defined product requirements into high-quality UX designs Work closely with Product Owners, Developers, Researchers, Content Designers, and Service Designer Strong background in User Experience and Interaction Design, with a flair for Visual Design. Excellent prototyping and layout skills, with the ability to articulate your vision to both internal customers and development teams. Familiarity with complex landscapes, preferably within financial services. A collaborative mindset, ready to work closely with a multi-disciplinary team. Strong advocacy for customer inclusivity and accessibility, ensuring designs are user-friendly for all backgrounds and abilities. Proficiency in Figma and other prototyping software (Sketch, InVision, Axure, Adobe XD). Ability to interpret both quantitative and qualitative research to inform your design process. Excellent communication skills to ensure designs meet specifications and can be used by a broad range of users. What You'll Be Doing: Crafting an engaging end-to-end user experience, utilising a central design system to create a seamless journey. Bringing your designs to life with tools like Figma, Sketch, InVision, Axure, and Adobe XD. Balancing business requirements with user needs, gathering insights from user research to align stakeholders. Collaborating closely with Product Owners, Developers, Researchers, Content Designers, and Service Designers. Supporting your work through to build and release, ensuring accurate implementation alongside engineering teams. Advocating for customer inclusivity and accessibility, creating designs that cater to a diverse audience. Why Join Us? At our client's organisation, you will be a part of a leading bank with over 30 million customers and a commitment to transforming the digital banking experience. With significant investment in innovation and an ambitious strategy, you'll be in an environment that values creativity and encourages professional growth. Ready to Make an Impact? If you're excited about the prospect of shaping user experiences in a fast-paced, supportive environment, we encourage you to apply! Bring your creativity, passion, and skills to our client's team and help redefine banking for millions. Apply Now! Embrace this opportunity to drive design excellence and customer satisfaction in the financial services sector. We can't wait to see what you'll bring to the table! *Ajilon Consultant* You will be an integral part of Ajilon (Adecco), a FTSE500 Global organisation with over 52 clients and sole supplier to the biggest organisations in the country and the world. You will be employed by ourselves as an Ajilon Consultant working onsite with our client where you will receive a regular salary, annual bonus payment, pension contributions, holiday and sick pay, plus a number of additional benefits such as medical insurance, income protection, critical illness and life insurance, access to our discounted benefits website and library of online training materials and future career and certification opportunities. This great opportunity is being offered on a PAYE basis which means a LTD/Umbrella company cannot be used. If you think you have the experience and you would like to become an employee of this fast growing business unit within Ajilon please apply with your CV right now for swift consideration! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Within Commerce Design, this role supports the Head of Design responsible for Checkout, Activation, and Manage experiences, working closely with the Heads and Leads responsible for Hooks & Storefronts, and Commerce Foundations to create end to end experiences. It does not have people management responsibilities. Hiring manager sits in Philadelphia. What you'll do: - Mentorship, Lead;ership & Design Excellence Actively mentor junior, mid-level and senior designers , fostering growth, empathy, and shared responsibility to support team health. Provide thoughtful, actionable feedback and direction across UX and UI disciplines throughout the full design lifecycle , cultivating a collaborative and inclusive design culture. Champion best practices and elevate design thinking through leadership, example, and active contribution. Lead core and experimental projects, consistently raising the bar through hands-on execution and strategic initiative. - Strategic Design Leadership Own and drive medium-term design strategy, managing multiple projects simultaneously, shifting between direct design work and oversight roles. Prioritize effectively to maintain momentum and deliver outcomes across complex, multi-platform efforts. Maintain a strong professional presence and clearly articulate design rationale to diverse stakeholders with credibility and professionalism. Collaborate closely with cross-functional partners in product, engineering, and business to drive outcomes. What you'll bring : Recent experience working either ( preferably ) as a Lead, or as a Senior, clearly ready to make the step to Lead . Experience leading multi-platform design projects (native mobile, web , tv experience a plus ) with a hands-on approach, working in collaboration with product and engineering teams. Proven ability to manage multiple design projects simultaneously, shifting fluidly between hands-on design and strategic oversight of other designers. Ability to resolve ambiguity and maintain momentum to deliver outcomes. A portfolio that highlights advanced UX/UI design expertise , demonstrating strong problem-solving skills and adaptability across new domains , as well as proficiency in leading design tools such as Figma and Adobe Suite . We need to see samples of documentation across the design process , including artifacts such as user journeys, detailed flows, wireframes, and polished high-fidelity designs . Excellent presentation skills, with the ability to tailor delivery appropriately to audience. Experience designing complex, data-driven user flows and scenarios; commerce experience a plus . Team overview Organization: Global Design, within the Global Product Organization (GPO) We design the experience at the heart of the home , " weaving multiple vertical products into a single horizontal platform for partners, and a world-class"in-home experience for customers. Our full-stack design team encompasses UX & UI designers, industrial designers, content strategists and writers, user researchers, software engineers, and so much more - all focused on quality in even the tiniest details, so the sum total of the in-home experience is excellent for all customers . Team: Commerce Design The Commerce Design team sits within Global Design. We are a team of about 15 people across the US and UK who are responsible for in-product commerce experiences globally across Comcast, Sky and various syndication partners. We build a scalable, world-class commerce ecosystem extending across TV interfaces, mobile apps, and web . As systems thinkers, we simplify complex challenges to create intuitive customer experiences. Grounded in user research, we balance customer needs with business goals and data insights to deliver effective solutions. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Job Title: UX Designer Duration: 6 months - possibility for extension Location: Edinburgh New Uberior House (2 days week on site) Salary: Circa 83- 85k/Annum Are you ready to make a real impact in the financial services industry? Our client is on the lookout for a talented UX Designer to join their innovative Cards Lab UX team in Edinburgh! This is an exciting opportunity to help shape the future of digital card experiences and wallets, working on the integration of a cutting-edge digital wallet platform. What We're Looking For: The ideal candidate will possess: Working hands-on in Figma every day Deliver well-structured, organised design files using an existing corporate design system Translate defined product requirements into high-quality UX designs Work closely with Product Owners, Developers, Researchers, Content Designers, and Service Designers Strong background in User Experience and Interaction Design, with a flair for Visual Design. Excellent prototyping and layout skills, with the ability to articulate your vision to both internal customers and development teams. Familiarity with complex landscapes, preferably within financial services. A collaborative mindset, ready to work closely with a multi-disciplinary team. Strong advocacy for customer inclusivity and accessibility, ensuring designs are user-friendly for all backgrounds and abilities. Proficiency in Figma and other prototyping software (Sketch, InVision, Axure, Adobe XD). Ability to interpret both quantitative and qualitative research to inform your design process. Excellent communication skills to ensure designs meet specifications and can be used by a broad range of users. What You'll Be Doing: Crafting an engaging end-to-end user experience, utilising a central design system to create a seamless journey. Bringing your designs to life with tools like Figma, Sketch, InVision, Axure, and Adobe XD. Balancing business requirements with user needs, gathering insights from user research to align stakeholders. Collaborating closely with Product Owners, Developers, Researchers, Content Designers, and Service Designers. Supporting your work through to build and release, ensuring accurate implementation alongside engineering teams. Advocating for customer inclusivity and accessibility, creating designs that cater to a diverse audience. Why Join Us? At our client's organisation, you will be a part of a leading bank with over 30 million customers and a commitment to transforming the digital banking experience. With significant investment in innovation and an ambitious strategy, you'll be in an environment that values creativity and encourages professional growth. Ready to Make an Impact? If you're excited about the prospect of shaping user experiences in a fast-paced, supportive environment, we encourage you to apply! Bring your creativity, passion, and skills to our client's team and help redefine banking for millions. Apply Now! Embrace this opportunity to drive design excellence and customer satisfaction in the financial services sector. We can't wait to see what you'll bring to the table! Ajilon Consultant You will be an integral part of Ajilon (Adecco), a FTSE500 Global organisation with over 52 clients and sole supplier to the biggest organisations in the country and the world. You will be employed by ourselves as an Ajilon Consultant working onsite with our client where you will receive a regular salary, annual bonus payment, pension contributions, holiday and sick pay, plus a number of additional benefits such as medical insurance, income protection, critical illness and life insurance, access to our discounted benefits website and library of online training materials and future career and certification opportunities. This great opportunity is being offered on a PAYE basis which means a LTD/Umbrella company cannot be used. If you think you have the experience and you would like to become an employee of this fast growing business unit within Ajilon please apply with your CV right now for swift consideration! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Senior Frontend Developer Remote or Hybrid in Scotland (Edinburgh) £45,000 £60,000 Build software that supports missions beyond Earth. This is a rare opportunity for a Senior Frontend Developer to work on products used in the space sector , helping engineers, researchers and operators design, monitor and manage complex space-based systems. You ll be joining a highly technical, product-focused engineering team building modern web applications that sit at the heart of real satellite and mission operations. The work is challenging, meaningful, and far removed from typical business as usual frontend development. If the idea of applying your frontend expertise to space technology excites you - and you enjoy working on complex, high-impact systems - this role is well worth a look. What you ll be doing Building and evolving intuitive, high-performance user interfaces for space-related products Developing scalable frontend applications using modern React and Next.js patterns Working with reusable component libraries as well as large, mission-critical screens Collaborating closely with backend engineers and UX designers to deliver end-to-end features Helping shape frontend architecture and engineering best practice Debugging, refining and enhancing existing functionality Mentoring and supporting other developers within the team What you ll bring Strong experience with React and modern frontend development Confidence using TypeScript in production systems Experience working with Node.js and API-driven architectures Experience with CI/CD pipelines and version control (Git) An appreciation for good UI/UX and data-heavy interfaces A thoughtful, senior-level approach to collaboration and problem solving Bonus points for Experience working on complex or technical platforms (scientific, engineering or data-led) Exposure to the space sector, aerospace, or mission-critical systems Backend experience or familiarity with Java-based services A background working in agile, cross-disciplinary teams What s in it for you A solid salary up to 60k + great benefits Strong pension contribution Enhanced family-friendly and sick pay benefits Excellent holidays (generous allowance + BH) Employee ownership / share participation scheme Ongoing investment in learning, conferences and skill development A collaborative, inclusive culture where engineers influence both product and direction The chance to work on software that directly supports space missions and satellite operations If you re a Senior Frontend Developer who wants to work on software for space , not just another web app - this role offers the chance to do exactly that. Bright Purple is an equal opportunities employer: we are proud to work with clients who share our commitment to diversity and inclusion in the industry.

User Researcher Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices. Up to £55,000, plus excellent company benefits. About Us Triad Group Plc is an award-winning digital, data, and solutions consultancy with over 35 years' experience primarily serving the UK public sector and central government. We deliver high-quality solutions that make a real difference to users, citizens and consumers. At Triad, collaboration thrives, knowledge is shared, and every voice matters. Our close-knit, supportive culture ensures you're valued from day one. Whether working with cutting-edge tech or shaping strategy for national-scale projects, you'll be trusted, challenged, and empowered to grow. We nurture learning through communities of practice and encourage creativity, autonomy, and innovation. If you're passionate about solving meaningful problems with smart, passionate people, Triad could be the place for you. Glassdoor score of 4.7 96% of our staff would recommend Triad to a friend 100% CEO approval See for yourself some of the work that makes us all so proud: Helping law enforcement with secure intelligence systems that keep the UK safe Supporting the UK's national meteorological service in leveraging supercomputers for next-level weather forecasting Assisting the British government department that is responsible for the safety of consumer products, with systems to track unsafe products Powering systems that help the government monitor and reduce greenhouse gas emissions from commercial transport Role Summary As a User Researcher at Triad, you will play a significant role in our client assignments. You will work to define a bespoke approach on client assignments to understand the user experience and bring this to the table to ensure the best decisions can be made about how to design and deliver services. You will also define and develop the UX language at Triad to ensure our approach is industry-leading. Could you be Triad's next "Rising Star of the Year?" Our very own Head of UX, Lucille Harvey, was recognised for personal excellence at "The Chartered Institute for IT & Computing Awards." Key responsibilities: Research planning: Plan and design the research approach, including a range of methodologies, both qualitative and quantitative, to engage with the right sample of the user base. A good understanding of the strengths and weaknesses of research methods to ensure the right approach is used. Research execution: Conduct high-quality research, including user interviews, usability testing and surveys to gather unbiased, robust and reliable insights Recruitment strategy : Develop and execute a user research recruitment strategy to ensure a representative example is reached, including a range of digital confidence and accessibility needs Analysis and insight: Analyse research findings and use analytical thinking to extract actionable insights. Communication : Clearly present and communicate research findings to various audiences, including stakeholders and other team members. Stakeholder management: Identify, communicate with, and build consensus with stakeholders to ensure user research can be conducted to generate appropriate and useful insights. User-centred practice: Advocate for user needs and help teams embed user-centred service design and delivery into their processes. Agile environment: Proven experience working in an agile development environment with designers, developers, and product managers. Skills and experience Advocating for user research and the benefits of user-centred design. Bring clients and stakeholders with you on the journey to generate an understanding of the user and their needs. Identifying and using appropriate research methods and analysis techniques. Presenting and sharing findings. Guiding colleagues in the choice and effective application of research methods. Supporting service managers, product owners and discovery teams by generating new and actionable user insights which can be translated into features and actions that give them the confidence to improve the service for users. Experience in both generative and evaluative research methodologies Experience researching with hard-to-reach user groups (desirable) Qualifications & certifications A degree in a related field, such as Human-Computer Interaction (HCI), Psychology, Cognitive Psychology, Market Research, or a related discipline, is desirable. Government experience: Previous experience working within government services is beneficial. Due to the nature of this position, you must be willing and eligible to achieve a minimum of SC clearance. To be eligible, you must have been a resident in the UK for a minimum of 5 years and have the right to work in the UK. Triad's Commitment to You As a growing and ambitious company, Triad prioritises your development and well-being: Continuous Training & Development: Access to top-rated Udemy Business courses. Work Environment: Collaborative, creative, and free from discrimination. Benefits: 25 days of annual leave, plus bank holidays. Matched pension contributions (5%). Free private healthcare with Bupa. Gym membership support or Lakeshore Fitness access. Perkbox membership. Cycle-to-work scheme. Our Selection Process After applying for the role, our in-house talent team will contact you to discuss Triad and the position. If shortlisted, you will be invited for: An interview with our Head of UX, including a career review and cultural fit assessment. A workshop and interview session with our principal consultants We aim to complete interviews and progress candidates to the offer stage within 2-3 weeks of the initial conversation. Other information If this role is of interest to you or you would like further information, please contact Laura Piechowicz and submit your application now! Triad is an equal opportunities employer and welcomes applications from all suitably qualified people regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion, or belief. We are proud that our recruitment process has been recognised as inclusive and accessible to disabled people who meet the minimum criteria for any role. We are a signatory on the Tech Talent Charter that aims to bring industries and organisations together to drive greater inclusion and diversity in technology roles, in addition, as a Disability Confident Leader.

Senior UX Designer - Consulting (UK-Wide, Hybrid) Overview Our client is seeking Senior UX Designers (Consultants) to join their growing team. In this role, you will champion user-centred design, ensuring services are accessible, intuitive, and effective. You will work closely with user researchers, product managers, and engineers to design people-centred services, leading multidisciplinary Agile teams, and advising clients on best practices in UX. This opportunity is ideal for experienced UX professionals who are looking to grow into leadership roles, influence design direction, and support the development of inclusive, high-impact digital services. Responsibilities As a Senior UX Designer, you will: Advise clients on solving complex problems using UX design, people-centred design, and Agile methodologies. Lead multidisciplinary Agile teams to deliver services that meet user needs. Advocate inclusive and accessible design approaches across diverse user groups. Build supportive relationships with clients and stakeholders, while effectively challenging ideas and managing difficult conversations. Provide line management and mentoring for UX and interaction designers. Support recruitment, training, events, thought leadership, and business development activities. Promote user-centred design approaches internally and externally. Requirements To succeed in this role, you will bring: Advanced UX design expertise applied across varied projects and environments. Experience working in multidisciplinary Agile teams delivering user-centred services. Strong knowledge of designing for accessibility and inclusive digital experiences. Proven track record of championing UX and service design methods. Line management, mentoring, or coaching experience. Excellent communication and stakeholder management skills, including conflict resolution. Good understanding of complementary Agile roles across product and technology. Strong consultancy and leadership skills, with confidence in guiding clients through problem spaces and solution design. Benefits Our client offers a comprehensive benefits package, including: Competitive salary with clear progression opportunities. Contributory pension scheme (6% employer, 2% employee). 25 days holiday plus UK public holidays. Flexible benefits package with options such as: private health and dental cover, additional pension contributions, extra holidays, wellbeing support, charity contributions, and tree planting. Life assurance, death in service cover, and critical illness cover. Cycle-to-Work and salary sacrifice electric vehicle schemes. Season ticket loans and relocation support (up to £8,000, subject to terms). Access to financial and wellbeing support, volunteer days, and Perkbox discounts. Diversity & Inclusion Our client is committed to building a diverse, equitable, and inclusive workplace. Applications are encouraged from underrepresented groups, including women, ethnic minorities, LGBTQ+, neurodivergent individuals, and people with disabilities. Adjustments and accommodations will be provided throughout the recruitment process to ensure equity and accessibility. Application Process If you are passionate about leading user-centred design and shaping impactful digital services, we encourage you to apply. Please click "Apply" to submit your CV. Shortlisted candidates will be contacted to discuss the next ste