Confederation of Service Charities
Leicester, Leicestershire
RAF Association - Professional Executive Assistant to Group CEO £35004 - £36845 37.5 hours per week Leicester based LE3 1UT with hybrid working Benefits include: Up to 42 days annual leave (pro rata), life insurance and sick pay Enrolment in health cash back plan to cover everyday healthcare needs Refer a Friend Bonus Cycle to work scheme / close to park and ride at Leicester Forest East Subsidised short breaks at selected RAFA Accommodation About us The RAF (Royal Air Forces) Association has a clear objective: to help sustain a resilient and empowered RAF community. Through our sector-leading welfare and wellbeing services, we offer a wide range of support to serving personnel, veterans and their families. With thousands of members and supporters across the UK and further afield, plus hundreds of dedicated employees and volunteers, we have the network and experience needed for a personal one-to-one approach. We work together to make sure no one is ever left behind. About the role The Executive Assistant plays a vital role in ensuring the effectiveness of the Association's leadership, providing high-level administrative, organisational and strategic support. The role is a trusted assistant to the senior leadership of the Association, acting as the first point of contact both internally and externally for the Group CEO, the Chair of Council (the Board of Trustees) and the President of the Association. Responsible for providing a professional, responsive, efficient and highly confidential executive support service, the role of Executive Assistant is complex and demanding, requiring great skill and dexterity at many levels: managing relationships, information and communication. Primary responsibilities include: Maintaining a proactive annual engagement schedule for the Group CEO and, on occasion, the Senior Management Team, by arranging regular employee briefings, team away days, branch visits and tours of various locations across the group structure. Maintaining a strategic overview of the appointment schedule through thoughtful planning and arrangement of meetings, itineraries, accommodation and travel. Playing a central role in the team organising our annual conference, with specific responsibilities for managing VIP attendance, and ensuring staff and trustees hosting VIP guests are fully briefed. Developing and administering the Association's Honours and Awards policy and procedures, supporting the Honours and Awards Committee in its consideration of applications. Monitoring, screening, responding to and distributing incoming communications. Providing administrative and operational support across the Group as required. Obtaining best value in regular arrangements for meetings, travel and accommodation for the President, Chair, Group CEO and Council meetings. Responsible for authorising expenditure up to £2,000. Line managing, and supporting the training and development of the Team PA. About you This is a prestigious role within the Association and is well suited to a professional PA with a qualification such as a Level 3 Award in Professional PA and Administration skills or equivalent. We need you to have experience of supporting a C-Suite Executive and be adept at coordinating multiple tasks in tandem and to tight deadlines (for example coordinating board meetings, scheduling, logistics, minuting and papers). As a confident networker, you will demonstrate diplomacy, persuasiveness and flexibility and be comfortable to delegate effectively and deal with difficult situations sensitively. Previous experience in arranging domestic and international travel, visas and accommodation is essential for success in this role along with the ability to be a forward thinker able to anticipate and resolve problems. You will be line managing and developing our Team PA to support the wider Association and Subsidiary work. It is highly recommended that you read the full role profile and person specification which is available to download on our website Want to join us? You may find it helpful to have a look at our website and social media to find out more about who we are and what we do. To make your application really stand out, please take some time to include a cover letter to tell us how your skills and experience align with our role profile and person specification. Relevant supporting cover letters lead to a better chance of shortlisting for interview. Applicants must have the right to work in the UK as we are unable to enter into sponsorship agreements The RAF Association is a Disability Confident employer. Please let us know if you require any assistance with your application.
RAF Association - Professional Executive Assistant to Group CEO £35004 - £36845 37.5 hours per week Leicester based LE3 1UT with hybrid working Benefits include: Up to 42 days annual leave (pro rata), life insurance and sick pay Enrolment in health cash back plan to cover everyday healthcare needs Refer a Friend Bonus Cycle to work scheme / close to park and ride at Leicester Forest East Subsidised short breaks at selected RAFA Accommodation About us The RAF (Royal Air Forces) Association has a clear objective: to help sustain a resilient and empowered RAF community. Through our sector-leading welfare and wellbeing services, we offer a wide range of support to serving personnel, veterans and their families. With thousands of members and supporters across the UK and further afield, plus hundreds of dedicated employees and volunteers, we have the network and experience needed for a personal one-to-one approach. We work together to make sure no one is ever left behind. About the role The Executive Assistant plays a vital role in ensuring the effectiveness of the Association's leadership, providing high-level administrative, organisational and strategic support. The role is a trusted assistant to the senior leadership of the Association, acting as the first point of contact both internally and externally for the Group CEO, the Chair of Council (the Board of Trustees) and the President of the Association. Responsible for providing a professional, responsive, efficient and highly confidential executive support service, the role of Executive Assistant is complex and demanding, requiring great skill and dexterity at many levels: managing relationships, information and communication. Primary responsibilities include: Maintaining a proactive annual engagement schedule for the Group CEO and, on occasion, the Senior Management Team, by arranging regular employee briefings, team away days, branch visits and tours of various locations across the group structure. Maintaining a strategic overview of the appointment schedule through thoughtful planning and arrangement of meetings, itineraries, accommodation and travel. Playing a central role in the team organising our annual conference, with specific responsibilities for managing VIP attendance, and ensuring staff and trustees hosting VIP guests are fully briefed. Developing and administering the Association's Honours and Awards policy and procedures, supporting the Honours and Awards Committee in its consideration of applications. Monitoring, screening, responding to and distributing incoming communications. Providing administrative and operational support across the Group as required. Obtaining best value in regular arrangements for meetings, travel and accommodation for the President, Chair, Group CEO and Council meetings. Responsible for authorising expenditure up to £2,000. Line managing, and supporting the training and development of the Team PA. About you This is a prestigious role within the Association and is well suited to a professional PA with a qualification such as a Level 3 Award in Professional PA and Administration skills or equivalent. We need you to have experience of supporting a C-Suite Executive and be adept at coordinating multiple tasks in tandem and to tight deadlines (for example coordinating board meetings, scheduling, logistics, minuting and papers). As a confident networker, you will demonstrate diplomacy, persuasiveness and flexibility and be comfortable to delegate effectively and deal with difficult situations sensitively. Previous experience in arranging domestic and international travel, visas and accommodation is essential for success in this role along with the ability to be a forward thinker able to anticipate and resolve problems. You will be line managing and developing our Team PA to support the wider Association and Subsidiary work. It is highly recommended that you read the full role profile and person specification which is available to download on our website Want to join us? You may find it helpful to have a look at our website and social media to find out more about who we are and what we do. To make your application really stand out, please take some time to include a cover letter to tell us how your skills and experience align with our role profile and person specification. Relevant supporting cover letters lead to a better chance of shortlisting for interview. Applicants must have the right to work in the UK as we are unable to enter into sponsorship agreements The RAF Association is a Disability Confident employer. Please let us know if you require any assistance with your application.
Career Choices Dewis Gyrfa Ltd
Birmingham, Staffordshire
General Manager F&B - The Warehouse, Villa Park Employer: Compass Group Location: Birmingham Pay: Competitive Contract Type: Permanent Hours: Full time Disability Confident: No Closing Date: 19/03/2026 About this job General Manager- The Warehouse- Villa Park- Up to £65k ABOUT THE WAREHOUSE The Warehouse is Aston Villa 's brand-new, purpose-built live events venue located alongside the iconic Villa Park . Designed as a dynamic, multi-format destination, the venue will host concerts, comedy, theatre, conferences, exhibitions, private events and matchday activations. Opening Spring 2026, The Warehouse will flex to accommodate up to 3,500 standing guests as well as seated performances, corporate dinners, awards ceremonies and large-scale fan experiences positioning it as one of the Midlands'most exciting live entertainment destinations. ROLE PURPOSE As General Manager Food & Beverage, you will be the strategic and operational leader of the entire F&B programme at The Warehouse. From pre-opening mobilisation through to long-term performance, you will shape a hospitality experience that is commercially exceptional, operationally seamless and guest-first in every detail. You will set the tone for a culture built on teamwork, accountability and delivering memorable experiences ensuring F&B is a driving force behind the venue's reputation and financial success. KEY RESPONSIBILITIES Strategic Leadership & Mobilisation Lead the full F&B mobilisation plan for a complex, multi-format venue. Design and implement a scalable, event-led operating model that flexes across concerts, conferences, corporate hospitality and matchday activations. Create intuitive, high-impact guest journeys across bars, concessions, premium areas and hospitality spaces. Partner closely with operations, security, technical production, promoters and commercial teams to ensure seamless event delivery. Embed Levy standards, service philosophy and performance culture from day one. Commercial & Financial Ownership Own and deliver the full F&B P&L, driving sustainable revenue growth and margin performance. Develop data-led pricing, product mix and event-specific commercial strategies. Maximise revenue per head through premiumisation, innovation and operational efficiency. Lead supplier partnerships, procurement strategy and cost control. Identify new revenue streams and activation opportunities aligned with the venue brand. Operational Excellence & Experience Deliver high-volume, high-energy service while maintaining premium quality standards. Champion throughput optimisation, queue management and service innovation. Oversee stock integrity, cellar management, dispense quality and compliance systems. Lead premium hospitality catering standards across VIP, corporate and bespoke events. Drive continuous improvement through insight, guest feedback and performance data. People & Culture Leadership Build, inspire and develop a high-performing F&B leadership team. Recruit and onboard a diverse workforce aligned with Levy values. Create a culture of inclusion, accountability and recognition. Invest in training, coaching and leadership development pathways. Drive engagement, retention and succession planning. Compliance, Safety & Sustainability Ensure full compliance with UK food safety, licensing and health & safety legislation. Partner with venue and security teams to deliver safe, secure event operations. Lead sustainability initiatives focused on waste reduction, responsible sourcing and environmental impact. Maintain audit-ready standards at all times. Partnerships & Brand Engagement Collaborate with commercial, marketing and digital teams to enhance the guest offer. Create tailored F&B packages for promoters, corporate clients and private events. Build strong relationships with stakeholders, partners and suppliers. Position F&B as a core driver of The Warehouse's brand identity and guest loyalty. KEY PERFORMANCE INDICATORS Revenue per head & total F&B revenue Gross profit margin & cost control Guest satisfaction & NPS Throughput efficiency & queue times Audit & compliance scores Team engagement, retention & training completion Sustainability and waste metrics WHAT YOU'LL GET IN RETURN Competitive salary with bonus and full company benefits 23 days' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme Healthcare & wellbeing: Aviva Digicare, Medicash (dental, optical, therapy treatments) Mental health support: 24/7 Employee Assistance Programme Family benefits: 2 days additional leave after returning from maternity leave Day off for your baby's first birthday Enhanced family leave Perks & discounts: Shopping, entertainment, and travel discounts 20% off Nuffield Health and 10% off PureGym memberships Financial wellbeing: Pension scheme Life Assurance Preferred rates on salary finance products Development opportunities: Professional subscriptions Ongoing training and structured career pathways Meals on duty included WHY JOIN US? Levy UK & Ireland is part of Compass Group, the world?s largest catering company, and a vibrant leader in hospitality. We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation, and excellence. We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive. Together, we create unforgettable experiences and shape the future of hospitality. As part of Compass you'l help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive because diversity is our strength
General Manager F&B - The Warehouse, Villa Park Employer: Compass Group Location: Birmingham Pay: Competitive Contract Type: Permanent Hours: Full time Disability Confident: No Closing Date: 19/03/2026 About this job General Manager- The Warehouse- Villa Park- Up to £65k ABOUT THE WAREHOUSE The Warehouse is Aston Villa 's brand-new, purpose-built live events venue located alongside the iconic Villa Park . Designed as a dynamic, multi-format destination, the venue will host concerts, comedy, theatre, conferences, exhibitions, private events and matchday activations. Opening Spring 2026, The Warehouse will flex to accommodate up to 3,500 standing guests as well as seated performances, corporate dinners, awards ceremonies and large-scale fan experiences positioning it as one of the Midlands'most exciting live entertainment destinations. ROLE PURPOSE As General Manager Food & Beverage, you will be the strategic and operational leader of the entire F&B programme at The Warehouse. From pre-opening mobilisation through to long-term performance, you will shape a hospitality experience that is commercially exceptional, operationally seamless and guest-first in every detail. You will set the tone for a culture built on teamwork, accountability and delivering memorable experiences ensuring F&B is a driving force behind the venue's reputation and financial success. KEY RESPONSIBILITIES Strategic Leadership & Mobilisation Lead the full F&B mobilisation plan for a complex, multi-format venue. Design and implement a scalable, event-led operating model that flexes across concerts, conferences, corporate hospitality and matchday activations. Create intuitive, high-impact guest journeys across bars, concessions, premium areas and hospitality spaces. Partner closely with operations, security, technical production, promoters and commercial teams to ensure seamless event delivery. Embed Levy standards, service philosophy and performance culture from day one. Commercial & Financial Ownership Own and deliver the full F&B P&L, driving sustainable revenue growth and margin performance. Develop data-led pricing, product mix and event-specific commercial strategies. Maximise revenue per head through premiumisation, innovation and operational efficiency. Lead supplier partnerships, procurement strategy and cost control. Identify new revenue streams and activation opportunities aligned with the venue brand. Operational Excellence & Experience Deliver high-volume, high-energy service while maintaining premium quality standards. Champion throughput optimisation, queue management and service innovation. Oversee stock integrity, cellar management, dispense quality and compliance systems. Lead premium hospitality catering standards across VIP, corporate and bespoke events. Drive continuous improvement through insight, guest feedback and performance data. People & Culture Leadership Build, inspire and develop a high-performing F&B leadership team. Recruit and onboard a diverse workforce aligned with Levy values. Create a culture of inclusion, accountability and recognition. Invest in training, coaching and leadership development pathways. Drive engagement, retention and succession planning. Compliance, Safety & Sustainability Ensure full compliance with UK food safety, licensing and health & safety legislation. Partner with venue and security teams to deliver safe, secure event operations. Lead sustainability initiatives focused on waste reduction, responsible sourcing and environmental impact. Maintain audit-ready standards at all times. Partnerships & Brand Engagement Collaborate with commercial, marketing and digital teams to enhance the guest offer. Create tailored F&B packages for promoters, corporate clients and private events. Build strong relationships with stakeholders, partners and suppliers. Position F&B as a core driver of The Warehouse's brand identity and guest loyalty. KEY PERFORMANCE INDICATORS Revenue per head & total F&B revenue Gross profit margin & cost control Guest satisfaction & NPS Throughput efficiency & queue times Audit & compliance scores Team engagement, retention & training completion Sustainability and waste metrics WHAT YOU'LL GET IN RETURN Competitive salary with bonus and full company benefits 23 days' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme Healthcare & wellbeing: Aviva Digicare, Medicash (dental, optical, therapy treatments) Mental health support: 24/7 Employee Assistance Programme Family benefits: 2 days additional leave after returning from maternity leave Day off for your baby's first birthday Enhanced family leave Perks & discounts: Shopping, entertainment, and travel discounts 20% off Nuffield Health and 10% off PureGym memberships Financial wellbeing: Pension scheme Life Assurance Preferred rates on salary finance products Development opportunities: Professional subscriptions Ongoing training and structured career pathways Meals on duty included WHY JOIN US? Levy UK & Ireland is part of Compass Group, the world?s largest catering company, and a vibrant leader in hospitality. We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation, and excellence. We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive. Together, we create unforgettable experiences and shape the future of hospitality. As part of Compass you'l help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive because diversity is our strength
The Mayfair Townhouse
Expect the unexpected Curious, engaging, witty and effortlessly intuitive: we are a new generation of lifestyle hotel delivering the unexpected in the heart of Mayfair. A stylish, imaginative home for the modern traveller, we redefine what it means to be a London hotel. A place where city meets country, where past meets present, and where you'll find luxury and character in equal measure. Located on Half Moon Street alongside Piccadilly, The Mayfair Townhouse hosts 172 rooms & suites, The Dandy Bar, private gym and versatile event spaces. What is in it for you as Front Office Manager Salary and Tronc package Annual bonus linked to KPIs HOD level benefits, including enhanced holiday, private medical care & cashback healthcare cover Complimentary dry cleaning of your uniform & meals on duty Career development with recognised training providers Friends & family rates across Iconic Luxury Hotels 25% discount on all food & beverage Wellbeing calendar of events & team socials Season ticket loan, cycle-to-work scheme & secure bike storage Employee recognition awards, refer-a-friend incentives, seasonal gifts and plenty more dandy perks along the way! About you as Front Office Manager With natural charm, style and warmth, you make unforgettable first impressions! As a team leader and team player, you would bring: Experience leading front office or reception teams in luxury hospitality A passion for five star service that feels personal and effortless The ability to inspire, develop and support your team Strong financial acumen combined with an analytic approach and acute decision making abilities Quick yet natural rapport-building skills with guests and the team Previous knowledge of Opera / Cloud is highly desirable Key responsibilities of the Front Office Manager (a sprinkling but not limited to): As Head of Department, be responsible for leading reception, nights and duty managers as well as playing a key part of the HOD team Take ownership of financial transactions and credit levels, monitoring accuracy for business protection Lead from the front, acting as the go to person for guest requests and little unexpected moments Take pride in ensuring the welfare of the team plus driving their training and progression Coordinate with our Reservations Supervisor regarding VIPS, special request records and room management Deliver a highly personalised, polished service that makes every guest feel at home Generate and analyse reports regarding occupancy, upselling, guest satisfaction and revenue, focusing on achieving financial departmental objectives Maintain excellent working knowledge of all hotel departments for maximum efficiency Take the lead in usage of in house systems, including the MTH app, Opera, Knowcross and Microsoft Office Fly the flag high for fire and health and safety for the team and guests We are looking for passionate people people to join our Dandy team! If this role is of interest to you, then please apply now! We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.
Expect the unexpected Curious, engaging, witty and effortlessly intuitive: we are a new generation of lifestyle hotel delivering the unexpected in the heart of Mayfair. A stylish, imaginative home for the modern traveller, we redefine what it means to be a London hotel. A place where city meets country, where past meets present, and where you'll find luxury and character in equal measure. Located on Half Moon Street alongside Piccadilly, The Mayfair Townhouse hosts 172 rooms & suites, The Dandy Bar, private gym and versatile event spaces. What is in it for you as Front Office Manager Salary and Tronc package Annual bonus linked to KPIs HOD level benefits, including enhanced holiday, private medical care & cashback healthcare cover Complimentary dry cleaning of your uniform & meals on duty Career development with recognised training providers Friends & family rates across Iconic Luxury Hotels 25% discount on all food & beverage Wellbeing calendar of events & team socials Season ticket loan, cycle-to-work scheme & secure bike storage Employee recognition awards, refer-a-friend incentives, seasonal gifts and plenty more dandy perks along the way! About you as Front Office Manager With natural charm, style and warmth, you make unforgettable first impressions! As a team leader and team player, you would bring: Experience leading front office or reception teams in luxury hospitality A passion for five star service that feels personal and effortless The ability to inspire, develop and support your team Strong financial acumen combined with an analytic approach and acute decision making abilities Quick yet natural rapport-building skills with guests and the team Previous knowledge of Opera / Cloud is highly desirable Key responsibilities of the Front Office Manager (a sprinkling but not limited to): As Head of Department, be responsible for leading reception, nights and duty managers as well as playing a key part of the HOD team Take ownership of financial transactions and credit levels, monitoring accuracy for business protection Lead from the front, acting as the go to person for guest requests and little unexpected moments Take pride in ensuring the welfare of the team plus driving their training and progression Coordinate with our Reservations Supervisor regarding VIPS, special request records and room management Deliver a highly personalised, polished service that makes every guest feel at home Generate and analyse reports regarding occupancy, upselling, guest satisfaction and revenue, focusing on achieving financial departmental objectives Maintain excellent working knowledge of all hotel departments for maximum efficiency Take the lead in usage of in house systems, including the MTH app, Opera, Knowcross and Microsoft Office Fly the flag high for fire and health and safety for the team and guests We are looking for passionate people people to join our Dandy team! If this role is of interest to you, then please apply now! We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.