Position Why this Role Exists Scaling our long tail software distribution business is one of our strategic growth initiatives, and we are motivated and determined to build upon our current services and delivery capabilities that help Enterprise Resellers and Global System Integrators effectively and consistently capture long tail software sales within their largest enterprise customers. To address this growing market opportunity, we are hiring a Sales Director, Long Tail Software, to take ownership of QBS s Long Tail Software sales strategy across EMEA. This is a unique, high-impact, individual contributor role of strategic importance to the Group, and reports directly to the Group CRO. This role will bring together your skills and passion for sales, marketing, and product development and will require tight collaboration with the CRO and local sales leaders to build and execute the go-to-market strategy, and take responsibility for messaging, collateral and programs that fully enable the sales organisation to position QBS as the leader in enterprise software solutions. As a Sales Director at our Ealing London offices you will: Setting the Strategy Shape and articulate a compelling vision for the future of Enterprise Software delivery, keeping ahead of market trends and evolving needs of our partners Own the development and continuous improvement of our long tail software offerings, working with product IT, and the Sales and Marketing teams to ensure the best market fit Leading the transition from MVP Pilot to BIC, with a scalable, repeatable process that can be rolled out across our regions Build a Sales and Marketing engagement plan for the EMEA region that enables our staff and activates our online presence Build a sales program and supporting playbooks that will motivate Enterprise Resellers and GSIs to consolidate their long tail software spend through our software delivery platform Develop and execute the plan to capture 100% of Long Tail Spend in our Enterprise Resellers and GSIs across EMEA Identify and target the top 100 large Enterprises across EMEA, and work with aligned Enterprise Resellers to translate their procurement challenges into QBS service offerings Driving Pipeline and Sales Develop tools, playbooks and training materials to enable and motivate internal and sales as well as partner sales teams to sell long tail software solutions Identify new business opportunities and secure strategic software supply contracts across the Enterprise Partner base Identify and activate co-sell motions with our Enterprise Resellers and GSIs, and develop service offerings that best fit our strategic partners' requirements and objectives Translate enterprise customer requirements into QBS portal enhancements to simplify procurement, accelerate order processing bring new capabilities to our systems, processes and online portals Platform Innovation and Operational Excellence Work closely with product and IT teams to enhance QBS portal capabilities, simplifying procurement search and procurement workflows, bringing rich and enhanced capabilities to our digital procurement systems Partnership & Ecosystem Development Build new partnerships with GSIs and deepen relationships with Enterprise Resellers Create strong and differentiated messaging, collateral and digital content to maximise QBS brand awareness Create a value proposition that is clear and compelling for internal sales teams and the target markets Work with the HSM Alliances leader to create unique and powerful offerings that drive marketplace transactions at high volume What Success Looks Like Establish QBS as a thought leader in the delivery of enterprise software solutions, through strategy innovation, unique and compelling messaging and market presence Build and Execution of the sales enablement program across the EMEA region Exceed ambitious revenue and annual profit targets for the region Grow our partnerships with Enterprise Resellers and GSIs across the region Expand QBS s long tail software delivery footprint across all our regions Requirements What You ll Bring As the driving force behind QBS s enterprise software vision, you will blend sales, product, and sales and marketing leadership, empowering you to shape strategy, build market-leading offerings, and inspire QBS teams across EMEA. Experience Experience in end-user software sales, especially long tail procurement Deep understanding of enterprise procurement processes and workflows Strong sales and marketing know-how Experience in taking as-a-service products to market Commercial Skills Commercial know-how around the software market, pricing models, negotiations, and enterprise procurement workflows. Market Knowledge Deep understanding of the software marketplace, especially the UK, France and DACH regions. Knowledge and ideally established relationships with Enterprise Reseller and GSI s Preferred Qualifications 10+ years in software distribution, channel sales, and enterprise end-user sales Open to applications from ambitious, creative people with the ability to drive change Other information Benefits: Attractive salary Commission OTE Excellent contributory pension scheme Private Medical Insurance Healthcare scheme Cycle To Work scheme Life Cover Online retail discounts Full training and development programme Mentoring opportunities Opportunities for promotion and career progression The role is office-based, candidates should therefore have a reasonable commute to our Ealing London office. Working hours 9.00am 5.30pm Monday to Friday. Company Description Established in 1987, QBS Software provides a platform for software companies and channel resellers to increase efficiency and achieve growth. We are a technology company with a focus on software covering the enterprise, cloud and consumer markets. QBS has been named in both the annual Sunday Times HSBC International Track 200 showing significant annual compound growth, and the London Stock Exchange 1000 companies to inspire Britain. The group is headquartered in London with 7 regional offices across Europe, has recently become B Corp accredited for meeting high standards of social and environmental performance, and is also independently certified by Planet Mark as net carbon neutral. Where great people work together we are looking for ambitious co-workers to take our business to the next level, and as an equal opportunities employer, we are committed to creating an inclusive and equitable environment for all our employees. We believe we are stronger when we reflect the diversity in the world around us, making us more dynamic, more innovative and more competitive.
Apr 03, 2026
Full time
Position Why this Role Exists Scaling our long tail software distribution business is one of our strategic growth initiatives, and we are motivated and determined to build upon our current services and delivery capabilities that help Enterprise Resellers and Global System Integrators effectively and consistently capture long tail software sales within their largest enterprise customers. To address this growing market opportunity, we are hiring a Sales Director, Long Tail Software, to take ownership of QBS s Long Tail Software sales strategy across EMEA. This is a unique, high-impact, individual contributor role of strategic importance to the Group, and reports directly to the Group CRO. This role will bring together your skills and passion for sales, marketing, and product development and will require tight collaboration with the CRO and local sales leaders to build and execute the go-to-market strategy, and take responsibility for messaging, collateral and programs that fully enable the sales organisation to position QBS as the leader in enterprise software solutions. As a Sales Director at our Ealing London offices you will: Setting the Strategy Shape and articulate a compelling vision for the future of Enterprise Software delivery, keeping ahead of market trends and evolving needs of our partners Own the development and continuous improvement of our long tail software offerings, working with product IT, and the Sales and Marketing teams to ensure the best market fit Leading the transition from MVP Pilot to BIC, with a scalable, repeatable process that can be rolled out across our regions Build a Sales and Marketing engagement plan for the EMEA region that enables our staff and activates our online presence Build a sales program and supporting playbooks that will motivate Enterprise Resellers and GSIs to consolidate their long tail software spend through our software delivery platform Develop and execute the plan to capture 100% of Long Tail Spend in our Enterprise Resellers and GSIs across EMEA Identify and target the top 100 large Enterprises across EMEA, and work with aligned Enterprise Resellers to translate their procurement challenges into QBS service offerings Driving Pipeline and Sales Develop tools, playbooks and training materials to enable and motivate internal and sales as well as partner sales teams to sell long tail software solutions Identify new business opportunities and secure strategic software supply contracts across the Enterprise Partner base Identify and activate co-sell motions with our Enterprise Resellers and GSIs, and develop service offerings that best fit our strategic partners' requirements and objectives Translate enterprise customer requirements into QBS portal enhancements to simplify procurement, accelerate order processing bring new capabilities to our systems, processes and online portals Platform Innovation and Operational Excellence Work closely with product and IT teams to enhance QBS portal capabilities, simplifying procurement search and procurement workflows, bringing rich and enhanced capabilities to our digital procurement systems Partnership & Ecosystem Development Build new partnerships with GSIs and deepen relationships with Enterprise Resellers Create strong and differentiated messaging, collateral and digital content to maximise QBS brand awareness Create a value proposition that is clear and compelling for internal sales teams and the target markets Work with the HSM Alliances leader to create unique and powerful offerings that drive marketplace transactions at high volume What Success Looks Like Establish QBS as a thought leader in the delivery of enterprise software solutions, through strategy innovation, unique and compelling messaging and market presence Build and Execution of the sales enablement program across the EMEA region Exceed ambitious revenue and annual profit targets for the region Grow our partnerships with Enterprise Resellers and GSIs across the region Expand QBS s long tail software delivery footprint across all our regions Requirements What You ll Bring As the driving force behind QBS s enterprise software vision, you will blend sales, product, and sales and marketing leadership, empowering you to shape strategy, build market-leading offerings, and inspire QBS teams across EMEA. Experience Experience in end-user software sales, especially long tail procurement Deep understanding of enterprise procurement processes and workflows Strong sales and marketing know-how Experience in taking as-a-service products to market Commercial Skills Commercial know-how around the software market, pricing models, negotiations, and enterprise procurement workflows. Market Knowledge Deep understanding of the software marketplace, especially the UK, France and DACH regions. Knowledge and ideally established relationships with Enterprise Reseller and GSI s Preferred Qualifications 10+ years in software distribution, channel sales, and enterprise end-user sales Open to applications from ambitious, creative people with the ability to drive change Other information Benefits: Attractive salary Commission OTE Excellent contributory pension scheme Private Medical Insurance Healthcare scheme Cycle To Work scheme Life Cover Online retail discounts Full training and development programme Mentoring opportunities Opportunities for promotion and career progression The role is office-based, candidates should therefore have a reasonable commute to our Ealing London office. Working hours 9.00am 5.30pm Monday to Friday. Company Description Established in 1987, QBS Software provides a platform for software companies and channel resellers to increase efficiency and achieve growth. We are a technology company with a focus on software covering the enterprise, cloud and consumer markets. QBS has been named in both the annual Sunday Times HSBC International Track 200 showing significant annual compound growth, and the London Stock Exchange 1000 companies to inspire Britain. The group is headquartered in London with 7 regional offices across Europe, has recently become B Corp accredited for meeting high standards of social and environmental performance, and is also independently certified by Planet Mark as net carbon neutral. Where great people work together we are looking for ambitious co-workers to take our business to the next level, and as an equal opportunities employer, we are committed to creating an inclusive and equitable environment for all our employees. We believe we are stronger when we reflect the diversity in the world around us, making us more dynamic, more innovative and more competitive.
Operations Director Location: Kington, Herefordshire (On-site) Salary: £45,000 £50,000 per annum (dependent on experience) Contract: Full-Time, Permanent Reporting to: Chairman of the Board Governance: Position on the Board of Directors (Monthly Meetings) Start date: Immediate start preferred Application Deadline: 24th April 2026, 5pm The Role Purpose The Operations Director (OD) will hold total accountability for the day-to-day running of Dunfield House. As a Board member, you will translate the Board s long-term vision into operational reality. Your mission is to maximise the potential of our 15-acre estate, ensuring exceptional guest experiences across all potential revenue streams, while maintaining the financial health and charitable ethos of the venue. Organisational Structure You will act as the "hub" of Dunfield House, providing leadership, mentorship, and accountability to a dedicated senior management team. Direct Reports Sales & Marketing Manager: Driving occupancy and commercial revenue. Admin Assistant: Oversight of HR, budgets, cash flow, and financial reporting. Site Caretaker: Ensuring the 15-acre site, indoor pool, and historic buildings are safe, compliant, and well-maintained. Head of Kitchen: Managing food safety, gross profit (GP), and quality of service. Key Responsibilities 1. Strategic Leadership & Governance Prepare and present monthly operational reports to the Chairman and the Board. Present Key financial reports in collaboration with the admin assistant. Lead the annual business planning process. In collaboration with the sales and marketing manager, implement the marketing strategy. Act as a guardian of Dunfield s culture, ensuring the venue remains a "home from home" for all guests. 2. Financial & Commercial Management Work with the admin assistant to optimise margins, particularly focusing on energy efficiency and food costs. Work with the sales & marketing manager to implement dynamic pricing and improve mid-week occupancy. Understands the importance of financial management and has the ability to compile financial reports for Board meetings. 3. Operational Excellence & Compliance Oversee the site caretaker to ensure rigorous health and safety standards, particularly regarding the indoor pool and fire safety in a high-capacity residential setting. Oversee the head of kitchen to ensure 5-star hygiene ratings and efficient volume catering for up to 90 guests. Streamline internal processes (booking systems, staff rotas, guest check-ins) to improve efficiency. Share duty manager responsibilities. 4. People & Culture Foster a high-performing, collaborative environment between the distinct departments. Manage recruitment, appraisals, and professional development for the senior team. Performance Indicators (KPIs) 1. Financial & Efficiency KPIs Primary KPI: Achievement of 103 FHE days. Secondary KPI: 15% conversion rate of OTA guests to direct bookers. Tertiary KPI: Average TRevPAG of £2.00+ per guest. 2. Operational & Capacity KPIs Full House Equivalent (FHE) Readiness: While Sales books the days, Operations must ensure the site is "Turnaround Ready." A KPI for "Zero Down-Time" between back-to-back groups. The "Pool Availability" Score: A KPI of 98%+ uptime (excluding scheduled maintenance). Catering Margin: 70% Gross Profit (GP) on meals by managing waste and seasonal purchasing. 3. Compliance & Duty Management KPIs Health & Safety Audit Score: 100% compliance on monthly internal safety checks (Fire, Water/Legionella, Pool, Safeguarding). Guest "Home from Home" Satisfaction: A score (derived from post-stay surveys) specifically measuring Cleanliness and Facility Functionality. Staff Retention & Training: A target for Staff Turnover The Ideal Candidate Experience Senior Management: At least 5 years in a senior operational role within hospitality, residential centres, or large-scale venue management. Board-Level Presence: Comfortable reporting to a Board and communicating complex operational data to stakeholders. Commercial Acumen: Proven track record of improving profit margins without compromising service quality. Team Leadership: Experience managing diverse teams (from maintenance and catering to sales and finance). Skills Strategic Thinking: The ability to look beyond the day-to-day and plan for the next 3 5 years. Financial Literacy: Ability to interpret P&Ls, balance sheets, and budget variances. Adaptability: Equally comfortable in a boardroom meeting as they are walking the estate with a contractor. Benefits Board Position: A genuine opportunity to shape the future of a significant regional venue. Autonomy: High degree of freedom to implement operational changes and drive the commercial strategy. Environment: Work in a beautiful 15-acre setting in the Herefordshire countryside. Why Join Us? You will be taking the helm of a financially viable venue at a pivotal moment of transition. You have the opportunity to secure the future of a unique estate that serves as a vital resource for schools, churches, and families alike. Job Description: Internal Document Role Profile Job Title: Operations Director Department: board level Contract Type: Full-time, Permanent Salary Grade: TBC Start date: ASAP Role Purpose The Operations Director (OD) will hold total accountability for the day-to-day running of Dunfield House. As a Board member, you will translate the Board s long-term vision into operational reality. Your mission is to maximise the potential of our 15-acre estate, ensuring exceptional guest experiences across all potential revenue streams, while maintaining the financial health and charitable ethos of the venue. Key Responsibilities 1. Financial Stewardship & Yield Management Monitor the venue s "Daily Burn" of £978.08, ensuring all operational activities contribute toward our annual break-even target of 103 "Full House Equivalent" (FHE) days. Implement and manage "Minimum Facility Fees" and "Minimum Catering Fees" to protect the venue against the risks of under-capacity. Drive a 2026 strategy to move from per-person metrics to FHE tracking to secure long-term sustainability. 2. Operational Excellence & Asset Management Oversee the maintenance and upkeep of the historic manor, 15 acres of grounds and the indoor swimming pool our "gold dust" asset. Manage a quadrupling of energy costs through aggressive utility efficiency and smart scheduling of "Whole Site" vs. "Stables" bookings. Ensure the venue remains a "Safe Sanctuary" for schools and youth groups, maintaining all regulatory standards for residential stays. 3. Commercial Growth & Guest Experience Execute the "Midweek Profit Zone" strategy, targeting corporate retreats and "Work from Hotel" bookings to fill the Monday Friday slump. Collaborate on the "TRevPAG" initiative (Total Revenue Per Available Guest) to increase spend on extras like the tuck shop and pool hire. Maintain the "Home from Home" vibe that differentiates us from institutional "mega" centers, ensuring high-quality communal spaces for all guests. 4. Mission & People Leadership Lead the staff team with a focus on hospitality and mission-alignment. Oversee the "Church Subsidy" model, ensuring that faith-based groups receive their mandated support while commercial groups provide the necessary profit margins. Candidate Profile Commercial Acumen: You understand that a 70% occupancy in the Stables can still result in a net loss and know how to fix it. Operational Grit: You are comfortable managing a high fixed-cost heritage site with complex heating and maintenance needs. Values-Driven: You respect our faith-rooted origins and can balance charitable "at-cost" bookings with high-margin commercial events. Strategic Thinker: You can translate a "Mixed Booking Model" into a daily action plan for your team. If you d like, I can also format this into a PDF, a designed job advert layout, or a shorter recruitment ready version.
Apr 03, 2026
Full time
Operations Director Location: Kington, Herefordshire (On-site) Salary: £45,000 £50,000 per annum (dependent on experience) Contract: Full-Time, Permanent Reporting to: Chairman of the Board Governance: Position on the Board of Directors (Monthly Meetings) Start date: Immediate start preferred Application Deadline: 24th April 2026, 5pm The Role Purpose The Operations Director (OD) will hold total accountability for the day-to-day running of Dunfield House. As a Board member, you will translate the Board s long-term vision into operational reality. Your mission is to maximise the potential of our 15-acre estate, ensuring exceptional guest experiences across all potential revenue streams, while maintaining the financial health and charitable ethos of the venue. Organisational Structure You will act as the "hub" of Dunfield House, providing leadership, mentorship, and accountability to a dedicated senior management team. Direct Reports Sales & Marketing Manager: Driving occupancy and commercial revenue. Admin Assistant: Oversight of HR, budgets, cash flow, and financial reporting. Site Caretaker: Ensuring the 15-acre site, indoor pool, and historic buildings are safe, compliant, and well-maintained. Head of Kitchen: Managing food safety, gross profit (GP), and quality of service. Key Responsibilities 1. Strategic Leadership & Governance Prepare and present monthly operational reports to the Chairman and the Board. Present Key financial reports in collaboration with the admin assistant. Lead the annual business planning process. In collaboration with the sales and marketing manager, implement the marketing strategy. Act as a guardian of Dunfield s culture, ensuring the venue remains a "home from home" for all guests. 2. Financial & Commercial Management Work with the admin assistant to optimise margins, particularly focusing on energy efficiency and food costs. Work with the sales & marketing manager to implement dynamic pricing and improve mid-week occupancy. Understands the importance of financial management and has the ability to compile financial reports for Board meetings. 3. Operational Excellence & Compliance Oversee the site caretaker to ensure rigorous health and safety standards, particularly regarding the indoor pool and fire safety in a high-capacity residential setting. Oversee the head of kitchen to ensure 5-star hygiene ratings and efficient volume catering for up to 90 guests. Streamline internal processes (booking systems, staff rotas, guest check-ins) to improve efficiency. Share duty manager responsibilities. 4. People & Culture Foster a high-performing, collaborative environment between the distinct departments. Manage recruitment, appraisals, and professional development for the senior team. Performance Indicators (KPIs) 1. Financial & Efficiency KPIs Primary KPI: Achievement of 103 FHE days. Secondary KPI: 15% conversion rate of OTA guests to direct bookers. Tertiary KPI: Average TRevPAG of £2.00+ per guest. 2. Operational & Capacity KPIs Full House Equivalent (FHE) Readiness: While Sales books the days, Operations must ensure the site is "Turnaround Ready." A KPI for "Zero Down-Time" between back-to-back groups. The "Pool Availability" Score: A KPI of 98%+ uptime (excluding scheduled maintenance). Catering Margin: 70% Gross Profit (GP) on meals by managing waste and seasonal purchasing. 3. Compliance & Duty Management KPIs Health & Safety Audit Score: 100% compliance on monthly internal safety checks (Fire, Water/Legionella, Pool, Safeguarding). Guest "Home from Home" Satisfaction: A score (derived from post-stay surveys) specifically measuring Cleanliness and Facility Functionality. Staff Retention & Training: A target for Staff Turnover The Ideal Candidate Experience Senior Management: At least 5 years in a senior operational role within hospitality, residential centres, or large-scale venue management. Board-Level Presence: Comfortable reporting to a Board and communicating complex operational data to stakeholders. Commercial Acumen: Proven track record of improving profit margins without compromising service quality. Team Leadership: Experience managing diverse teams (from maintenance and catering to sales and finance). Skills Strategic Thinking: The ability to look beyond the day-to-day and plan for the next 3 5 years. Financial Literacy: Ability to interpret P&Ls, balance sheets, and budget variances. Adaptability: Equally comfortable in a boardroom meeting as they are walking the estate with a contractor. Benefits Board Position: A genuine opportunity to shape the future of a significant regional venue. Autonomy: High degree of freedom to implement operational changes and drive the commercial strategy. Environment: Work in a beautiful 15-acre setting in the Herefordshire countryside. Why Join Us? You will be taking the helm of a financially viable venue at a pivotal moment of transition. You have the opportunity to secure the future of a unique estate that serves as a vital resource for schools, churches, and families alike. Job Description: Internal Document Role Profile Job Title: Operations Director Department: board level Contract Type: Full-time, Permanent Salary Grade: TBC Start date: ASAP Role Purpose The Operations Director (OD) will hold total accountability for the day-to-day running of Dunfield House. As a Board member, you will translate the Board s long-term vision into operational reality. Your mission is to maximise the potential of our 15-acre estate, ensuring exceptional guest experiences across all potential revenue streams, while maintaining the financial health and charitable ethos of the venue. Key Responsibilities 1. Financial Stewardship & Yield Management Monitor the venue s "Daily Burn" of £978.08, ensuring all operational activities contribute toward our annual break-even target of 103 "Full House Equivalent" (FHE) days. Implement and manage "Minimum Facility Fees" and "Minimum Catering Fees" to protect the venue against the risks of under-capacity. Drive a 2026 strategy to move from per-person metrics to FHE tracking to secure long-term sustainability. 2. Operational Excellence & Asset Management Oversee the maintenance and upkeep of the historic manor, 15 acres of grounds and the indoor swimming pool our "gold dust" asset. Manage a quadrupling of energy costs through aggressive utility efficiency and smart scheduling of "Whole Site" vs. "Stables" bookings. Ensure the venue remains a "Safe Sanctuary" for schools and youth groups, maintaining all regulatory standards for residential stays. 3. Commercial Growth & Guest Experience Execute the "Midweek Profit Zone" strategy, targeting corporate retreats and "Work from Hotel" bookings to fill the Monday Friday slump. Collaborate on the "TRevPAG" initiative (Total Revenue Per Available Guest) to increase spend on extras like the tuck shop and pool hire. Maintain the "Home from Home" vibe that differentiates us from institutional "mega" centers, ensuring high-quality communal spaces for all guests. 4. Mission & People Leadership Lead the staff team with a focus on hospitality and mission-alignment. Oversee the "Church Subsidy" model, ensuring that faith-based groups receive their mandated support while commercial groups provide the necessary profit margins. Candidate Profile Commercial Acumen: You understand that a 70% occupancy in the Stables can still result in a net loss and know how to fix it. Operational Grit: You are comfortable managing a high fixed-cost heritage site with complex heating and maintenance needs. Values-Driven: You respect our faith-rooted origins and can balance charitable "at-cost" bookings with high-margin commercial events. Strategic Thinker: You can translate a "Mixed Booking Model" into a daily action plan for your team. If you d like, I can also format this into a PDF, a designed job advert layout, or a shorter recruitment ready version.
VP, Global Partnerships £80,000 - £95,000 + Uncapped Commission Central London Hybrid Are you ready to help shape the evolution of the UK's most iconic and trusted travel media brand? Our client has long been a trailblazer in inspiring travellers to pursue deeper, more authentic experiences for over 30 years. As they embark on a new era of growth, they're seeking a dynamic and commercially driven VP of Global Partnerships to drive their continued growth for the next decade and beyond. The VP of Global Partnerships will play a crucial role in their expansion, focusing on revenue growth and strategic partnerships. Key Responsibilities: Drive revenue by selling profitable campaigns to new clients and expanding relationships with existing partners through strategic account management. Collaborate with the senior management team to develop and implement a comprehensive sales strategy across digital, print, and event platforms. Achieve and exceed sales targets, contributing to profitability and growth. Expand and optimize their digital inventory to maximize revenue opportunities. Identify new market opportunities that can drive profit and add value to the business. People management skills and the ability to mentor and support a team of sales executives, fostering their professional development and increasing their productivity. Work closely with the Chief Commercial Officer to enhance efficiency and profitability across the business. Provide detailed forecasts, results, and strategic insights directly to senior management. Manage administrative responsibilities efficiently, ensuring tasks are completed accurately and on time. Who We're Looking For: Travel Enthusiast: A passion for travel is essential! Experienced Media Sales Professional: Background in media/advertising sales, preferably with a digital focus (print experience is an added advantage). Ability to converse with global tourist boards Worldly sales person - Ideal! Proven Success: Demonstrated track record of achieving individual and team sales targets and contributing to business growth. Business Savvy: Strong commercial acumen and the ability to identify and act on new revenue opportunities. Sales Leader: Confident in selling, presenting, and negotiating with a proven ability to win new business. People Manager: Experience managing a team is a major bonus but not required; however, a willingness to take on this responsibility is essential. L ipton Media is a specialist media recruitment agency based in London. We specialise in all forms of b2b media sales including conferences, exhibitions, awards, summits, publishing, digital, outdoor, TV, radio and business intelligence. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
Apr 03, 2026
Full time
VP, Global Partnerships £80,000 - £95,000 + Uncapped Commission Central London Hybrid Are you ready to help shape the evolution of the UK's most iconic and trusted travel media brand? Our client has long been a trailblazer in inspiring travellers to pursue deeper, more authentic experiences for over 30 years. As they embark on a new era of growth, they're seeking a dynamic and commercially driven VP of Global Partnerships to drive their continued growth for the next decade and beyond. The VP of Global Partnerships will play a crucial role in their expansion, focusing on revenue growth and strategic partnerships. Key Responsibilities: Drive revenue by selling profitable campaigns to new clients and expanding relationships with existing partners through strategic account management. Collaborate with the senior management team to develop and implement a comprehensive sales strategy across digital, print, and event platforms. Achieve and exceed sales targets, contributing to profitability and growth. Expand and optimize their digital inventory to maximize revenue opportunities. Identify new market opportunities that can drive profit and add value to the business. People management skills and the ability to mentor and support a team of sales executives, fostering their professional development and increasing their productivity. Work closely with the Chief Commercial Officer to enhance efficiency and profitability across the business. Provide detailed forecasts, results, and strategic insights directly to senior management. Manage administrative responsibilities efficiently, ensuring tasks are completed accurately and on time. Who We're Looking For: Travel Enthusiast: A passion for travel is essential! Experienced Media Sales Professional: Background in media/advertising sales, preferably with a digital focus (print experience is an added advantage). Ability to converse with global tourist boards Worldly sales person - Ideal! Proven Success: Demonstrated track record of achieving individual and team sales targets and contributing to business growth. Business Savvy: Strong commercial acumen and the ability to identify and act on new revenue opportunities. Sales Leader: Confident in selling, presenting, and negotiating with a proven ability to win new business. People Manager: Experience managing a team is a major bonus but not required; however, a willingness to take on this responsibility is essential. L ipton Media is a specialist media recruitment agency based in London. We specialise in all forms of b2b media sales including conferences, exhibitions, awards, summits, publishing, digital, outdoor, TV, radio and business intelligence. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
IT Sales: Account Manager Local Government/Housing SAAS Location: North West (Hybrid) Salary: £45k-£65k BASIC, £70k-£100k OTE uncapped + Excellent Benefits Ref: (phone number removed) Role: With further growth/investment, one of the key and ever evolving providers of software solutions to the public sector especially into local government and social housing is looking to add to its high performing sales team. It is looking to hire an account manager to sell additional SAAS solutions and manage the full commercial relationship of a small number of existing accounts within England across the local government and social housing sectors. Candidates need to be driven, have a high EQ and strong rapport building skills to develop customer relationships. Must have a proven track record in selling SAAS solutions to existing customers within the public sector, specifically local government and social housing. This role will favour candidates who are well versed in solution selling and working at a fast pace. Our client is currently going through an exciting time so if you want to be part of an established player in their marketplace with some fantastic referenceability then please apply ASAP! Required: Proven track record of account management/development Experience selling SAAS/software solutions Public sector sales experience Excellent at building rapport and relationships A minimum of 3+ years software sales experience Beneficial: Degree educated Sold into local government and social housing A stable career record To apply: Call Harry Atwal on (phone number removed) or email: (url removed) Please note: All candidates must be eligible to work and live in the UK. Please do not apply unless you have the required experience. All applications without the required experience will be unsuccessful. Reimin Reid We specialise in the placement of SaaS Sales Professionals. If you are looking for a new role and sell software and/or IT solutions and services, we would love to talk to you. Especially if you are currently holding/or have held the following positions: Business/Sales Development Representative Account Executive/Sales Executive/Senior Sales Executive Account Manager/Account Director Business Development Executive/Manager Partner/Channel/Alliance Manager Pre-Sales/Customer Success Manager Sales Manager/Sales Director/VP Sales/CRO etc.
Apr 02, 2026
Full time
IT Sales: Account Manager Local Government/Housing SAAS Location: North West (Hybrid) Salary: £45k-£65k BASIC, £70k-£100k OTE uncapped + Excellent Benefits Ref: (phone number removed) Role: With further growth/investment, one of the key and ever evolving providers of software solutions to the public sector especially into local government and social housing is looking to add to its high performing sales team. It is looking to hire an account manager to sell additional SAAS solutions and manage the full commercial relationship of a small number of existing accounts within England across the local government and social housing sectors. Candidates need to be driven, have a high EQ and strong rapport building skills to develop customer relationships. Must have a proven track record in selling SAAS solutions to existing customers within the public sector, specifically local government and social housing. This role will favour candidates who are well versed in solution selling and working at a fast pace. Our client is currently going through an exciting time so if you want to be part of an established player in their marketplace with some fantastic referenceability then please apply ASAP! Required: Proven track record of account management/development Experience selling SAAS/software solutions Public sector sales experience Excellent at building rapport and relationships A minimum of 3+ years software sales experience Beneficial: Degree educated Sold into local government and social housing A stable career record To apply: Call Harry Atwal on (phone number removed) or email: (url removed) Please note: All candidates must be eligible to work and live in the UK. Please do not apply unless you have the required experience. All applications without the required experience will be unsuccessful. Reimin Reid We specialise in the placement of SaaS Sales Professionals. If you are looking for a new role and sell software and/or IT solutions and services, we would love to talk to you. Especially if you are currently holding/or have held the following positions: Business/Sales Development Representative Account Executive/Sales Executive/Senior Sales Executive Account Manager/Account Director Business Development Executive/Manager Partner/Channel/Alliance Manager Pre-Sales/Customer Success Manager Sales Manager/Sales Director/VP Sales/CRO etc.
Our client is a global leader within the SaaS marketplace, specifically within the SME sector. They are now seeking an experienced Programme Manager for a 12 month contract based at their stunning offices in central London. Joining the EMEA Commercial team, the Programme Manager will be responsible for initiating and managing strategic programs that will drive commercial outcomes, customer growth and retention. This is a cross-functional role where you will partner with stakeholders from across business Marketing, Sales, Partnerships, Product and Customer Success. Skills 5+ years of experience in a programme and change management role in SaaS Enterprise, Sales and Go-To-Market. Demonstrated, hands-on experience driving projects related to high-touch account management, B2B sales and customer retention strategies. Demonstrated ability to influence at VP level and above Demonstrated ability to build strong partnerships across teams. Ability to use data and insights to support and drive decision-making. Project management tools and software e.g. APM PMQ or PMI PMP. Benefits Long contract Hybrid Free Breakfast
Apr 02, 2026
Contractor
Our client is a global leader within the SaaS marketplace, specifically within the SME sector. They are now seeking an experienced Programme Manager for a 12 month contract based at their stunning offices in central London. Joining the EMEA Commercial team, the Programme Manager will be responsible for initiating and managing strategic programs that will drive commercial outcomes, customer growth and retention. This is a cross-functional role where you will partner with stakeholders from across business Marketing, Sales, Partnerships, Product and Customer Success. Skills 5+ years of experience in a programme and change management role in SaaS Enterprise, Sales and Go-To-Market. Demonstrated, hands-on experience driving projects related to high-touch account management, B2B sales and customer retention strategies. Demonstrated ability to influence at VP level and above Demonstrated ability to build strong partnerships across teams. Ability to use data and insights to support and drive decision-making. Project management tools and software e.g. APM PMQ or PMI PMP. Benefits Long contract Hybrid Free Breakfast
IT Sales: Business Development Manager Design/Manufacturing SAAS Location: Midlands-South (Hybrid) Salary: £35k-£45k BASIC, £60k-£70k OTE + Car Allowance + Benefits Ref: (phone number removed) Role: Enjoying success after success, this is a great opportunity to join a rapidly growing and established software organisation that specialises in providing CAD/CAM and BIM solutions to companies across the UK and Europe. Due to further growth/expansion, they are currently looking to hire a highly motivated field sales professional to sell its portfolio of CAD and BIM software and services into the manufacturing sector. These solutions will be sold into new logos and existing customers across the UK. The ideal candidate will be driven, confident, consultative and solution sales led with experience selling software or tech. It is a bonus if you have sold similar solutions previously or had exposure to/have an interest in manufacturing. Our client offers the successful applicant security, progression opportunities and the potential to earn great money as they reward heavily on good performance. Candidate Skills Required: Proven track record of new business wins and account development Experience in selling SAAS/software/tech solutions A minimum of 2-3 years IT sales experience Candidate Skills Beneficial: Degree educated Sold into the manufacturing/engineering sectors CAD or BIM solution sales experience Degree educated in an engineering discipline A stable career record To apply: Call Harry Atwal on (phone number removed) or email: (url removed) Please note: All candidates must be eligible to work and live in the UK. Please do not apply unless you have the required experience. All applications without the required experience will be unsuccessful. Reimin Reid We specialise in the placement of SaaS Sales Professionals. If you are looking for a new role and sell software and/or IT solutions and services, we would love to talk to you. Especially if you are currently holding/or have held the following positions: Business/Sales Development Representative Account Executive/Sales Executive/Senior Sales Executive Account Manager/Account Director Business Development Executive/Manager Partner/Channel/Alliance Manager Sales Manager/Sales Director/VP Sales/CRO etc.
Apr 02, 2026
Full time
IT Sales: Business Development Manager Design/Manufacturing SAAS Location: Midlands-South (Hybrid) Salary: £35k-£45k BASIC, £60k-£70k OTE + Car Allowance + Benefits Ref: (phone number removed) Role: Enjoying success after success, this is a great opportunity to join a rapidly growing and established software organisation that specialises in providing CAD/CAM and BIM solutions to companies across the UK and Europe. Due to further growth/expansion, they are currently looking to hire a highly motivated field sales professional to sell its portfolio of CAD and BIM software and services into the manufacturing sector. These solutions will be sold into new logos and existing customers across the UK. The ideal candidate will be driven, confident, consultative and solution sales led with experience selling software or tech. It is a bonus if you have sold similar solutions previously or had exposure to/have an interest in manufacturing. Our client offers the successful applicant security, progression opportunities and the potential to earn great money as they reward heavily on good performance. Candidate Skills Required: Proven track record of new business wins and account development Experience in selling SAAS/software/tech solutions A minimum of 2-3 years IT sales experience Candidate Skills Beneficial: Degree educated Sold into the manufacturing/engineering sectors CAD or BIM solution sales experience Degree educated in an engineering discipline A stable career record To apply: Call Harry Atwal on (phone number removed) or email: (url removed) Please note: All candidates must be eligible to work and live in the UK. Please do not apply unless you have the required experience. All applications without the required experience will be unsuccessful. Reimin Reid We specialise in the placement of SaaS Sales Professionals. If you are looking for a new role and sell software and/or IT solutions and services, we would love to talk to you. Especially if you are currently holding/or have held the following positions: Business/Sales Development Representative Account Executive/Sales Executive/Senior Sales Executive Account Manager/Account Director Business Development Executive/Manager Partner/Channel/Alliance Manager Sales Manager/Sales Director/VP Sales/CRO etc.
Global Technology Solutions Ltd
Reading, Berkshire
Sales Executive/BDM - IT Services Location: Reading, Berkshire (Office-based) Type: Permanent Salary: £26,000 - £32,000 basic OTE: +£6,000 per year Start Date: ASAP An exciting opportunity has arisen with a growing, global organisation specialising in business innovation and business change. If you have experience in Service Management or IT Services and a passion for new business development, this could be the perfect next step in your sales career. The Role As a Business Development Representative (BDR), you'll play a key role within a successful sales team, generating new sales opportunities and building a strong pipeline of qualified leads. You'll be responsible for prospecting, following up on opportunities, and passing high-quality leads to the wider sales team for conversion. This role would suit someone who is motivated, resilient, and thrives on building relationships and exceeding targets. Key Responsibilities Generate new leads through proactive cold calling Follow up on marketing campaigns, engaging and developing prospects Qualify leads and pass opportunities to sales colleagues for conversion Accurately document and track activity within the CRM system (Salesforce) Engage confidently with senior decision-makers, including Directors, VPs and C-suite executives Identify opportunities for new campaigns to increase lead generation Develop a strong understanding of products and services, communicating value clearly to prospects Build and nurture long-term relationships with potential customers Skills & Experience Proven experience as a Business Development Representative or similar role Comfortable prospecting and cold calling into a global market Strong communication, negotiation and business acumen Self-motivated with a track record of meeting or exceeding sales targets High energy, organised, and resilient mindset Background in Service Management or IT Services is desirable Fluent English (spoken and written) Benefits 24 days holiday per year (plus bank holidays) £6,000 OTE per year on top of basic salary Clear career development opportunities within a growing global business Supportive team environment where performance is recognised and rewarded This is a rewarding role where your contribution will make a real impact, offering strong earning potential and long-term career progression.
Apr 02, 2026
Full time
Sales Executive/BDM - IT Services Location: Reading, Berkshire (Office-based) Type: Permanent Salary: £26,000 - £32,000 basic OTE: +£6,000 per year Start Date: ASAP An exciting opportunity has arisen with a growing, global organisation specialising in business innovation and business change. If you have experience in Service Management or IT Services and a passion for new business development, this could be the perfect next step in your sales career. The Role As a Business Development Representative (BDR), you'll play a key role within a successful sales team, generating new sales opportunities and building a strong pipeline of qualified leads. You'll be responsible for prospecting, following up on opportunities, and passing high-quality leads to the wider sales team for conversion. This role would suit someone who is motivated, resilient, and thrives on building relationships and exceeding targets. Key Responsibilities Generate new leads through proactive cold calling Follow up on marketing campaigns, engaging and developing prospects Qualify leads and pass opportunities to sales colleagues for conversion Accurately document and track activity within the CRM system (Salesforce) Engage confidently with senior decision-makers, including Directors, VPs and C-suite executives Identify opportunities for new campaigns to increase lead generation Develop a strong understanding of products and services, communicating value clearly to prospects Build and nurture long-term relationships with potential customers Skills & Experience Proven experience as a Business Development Representative or similar role Comfortable prospecting and cold calling into a global market Strong communication, negotiation and business acumen Self-motivated with a track record of meeting or exceeding sales targets High energy, organised, and resilient mindset Background in Service Management or IT Services is desirable Fluent English (spoken and written) Benefits 24 days holiday per year (plus bank holidays) £6,000 OTE per year on top of basic salary Clear career development opportunities within a growing global business Supportive team environment where performance is recognised and rewarded This is a rewarding role where your contribution will make a real impact, offering strong earning potential and long-term career progression.
Marketing Manager Fully remote: ( Will need to go to the office when required) Contract Length: 12 months (Scope for extension) Location: London Are you ready to make an impact in the dynamic world of Asset Servicing? Our client is seeking a results-driven Marketing Manager who thrives on turning strategy into execution. If you have a knack for coordinating multiple workstreams and producing high-quality marketing outputs, we want to hear from you! Key Responsibilities: Support Strategic Initiatives: Work closely with the SVP Product Marketing Lead to execute marketing initiatives across the Asset Servicing portfolio. Translate strategic priorities into actionable marketing work. Sales Enablement Materials: Build and maintain a comprehensive suite of sales enablement tools, including product decks, client collateral, and positioning resources to support product, sales, and coverage teams Campaign Execution: Execute multi-channel marketing campaigns, coordinating content creation, email, digital assets, and paid media to enhance brand awareness and engagement. Collaboration: Partner with the campaign activation team to effectively brief, schedule, and deliver campaign assets, ensuring timely production and deployment. Channel Management: Oversee core execution channels, including paid media, marketing automation, and digital publishing, using tools like Workfront. Performance Tracking: utilise analytics tools (e.g., Adobe Analytics, marketing automation dashboards) to track and measure campaign performance, providing insights to optimise future initiatives. Thought Leadership: Support the development of thought leadership for Fund & Investor Solutions by coordinating with subject matter experts, writers, and compliance teams. Relationship Building: Foster strong relationships with product teams, sales, marketing colleagues, and external agencies to ensure alignment and high-quality delivery. Market Understanding: Develop a solid understanding of Asset Servicing products, client needs, and the competitive landscape to inform effective messaging and marketing decisions. Ideal Candidate: To be successful in this role, we are looking for: Educational Background: Bachelor's degree in marketing, business, communications, or a related field, with 7-10 years of marketing experience. Attention to Detail: Exceptional attention to detail and a proven ability to deliver high-quality work on time. Self-Starter: Ability to independently lead projects in a fast-paced environment while maintaining a positive, collaborative culture. Technical Proficiency: Familiarity with MS Office, Adobe Creative Suite, Workfront, Canva, and Seismic. Strategic Execution: Proven ability to execute comprehensive product marketing strategies, including product positioning, messaging, and go-to-market planning. Communication Skills: Excellent communication, presentation, and interpersonal skills. Market Insight: A deep understanding of marketing principles, customer insights, and emerging trends in product marketing within financial services or B2B industries. Creative Thinker: A passion for driving innovation and excellence in product marketing strategy development and execution. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Apr 01, 2026
Contractor
Marketing Manager Fully remote: ( Will need to go to the office when required) Contract Length: 12 months (Scope for extension) Location: London Are you ready to make an impact in the dynamic world of Asset Servicing? Our client is seeking a results-driven Marketing Manager who thrives on turning strategy into execution. If you have a knack for coordinating multiple workstreams and producing high-quality marketing outputs, we want to hear from you! Key Responsibilities: Support Strategic Initiatives: Work closely with the SVP Product Marketing Lead to execute marketing initiatives across the Asset Servicing portfolio. Translate strategic priorities into actionable marketing work. Sales Enablement Materials: Build and maintain a comprehensive suite of sales enablement tools, including product decks, client collateral, and positioning resources to support product, sales, and coverage teams Campaign Execution: Execute multi-channel marketing campaigns, coordinating content creation, email, digital assets, and paid media to enhance brand awareness and engagement. Collaboration: Partner with the campaign activation team to effectively brief, schedule, and deliver campaign assets, ensuring timely production and deployment. Channel Management: Oversee core execution channels, including paid media, marketing automation, and digital publishing, using tools like Workfront. Performance Tracking: utilise analytics tools (e.g., Adobe Analytics, marketing automation dashboards) to track and measure campaign performance, providing insights to optimise future initiatives. Thought Leadership: Support the development of thought leadership for Fund & Investor Solutions by coordinating with subject matter experts, writers, and compliance teams. Relationship Building: Foster strong relationships with product teams, sales, marketing colleagues, and external agencies to ensure alignment and high-quality delivery. Market Understanding: Develop a solid understanding of Asset Servicing products, client needs, and the competitive landscape to inform effective messaging and marketing decisions. Ideal Candidate: To be successful in this role, we are looking for: Educational Background: Bachelor's degree in marketing, business, communications, or a related field, with 7-10 years of marketing experience. Attention to Detail: Exceptional attention to detail and a proven ability to deliver high-quality work on time. Self-Starter: Ability to independently lead projects in a fast-paced environment while maintaining a positive, collaborative culture. Technical Proficiency: Familiarity with MS Office, Adobe Creative Suite, Workfront, Canva, and Seismic. Strategic Execution: Proven ability to execute comprehensive product marketing strategies, including product positioning, messaging, and go-to-market planning. Communication Skills: Excellent communication, presentation, and interpersonal skills. Market Insight: A deep understanding of marketing principles, customer insights, and emerging trends in product marketing within financial services or B2B industries. Creative Thinker: A passion for driving innovation and excellence in product marketing strategy development and execution. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Our client is a global leader within the SaaS marketplace, specifically within the SME sector. They are now seeking an experienced Strategy Consultant with strong Program and Change Management skills. This is a 12 month contract based at their stunning offices in central London. Joining the EMEA Commercial team, the Strategy Consulant will be responsible for initiating and managing strategic programs that will drive commercial outcomes, customer growth and retention. This is a cross-functional role where you will partner with stakeholders from across the business Marketing, Sales, Partnerships, Product, Customer Success. Skills 5+ years of experience in a program and change management role in SaaS, Sales, Marketing, and Go-To-Market. Demonstrated, hands-on experience driving projects related to high-touch account management, B2B sales and customer retention strategies. Demonstrated ability to influence at VP level and above Demonstrated ability to build strong partnerships across teams. Ability to use data and insights to support and drive decision-making. Project management tools and software e.g. APM PMQ or PMI PMP. Benefits Long contract Hybrid Free Breakfast
Apr 01, 2026
Contractor
Our client is a global leader within the SaaS marketplace, specifically within the SME sector. They are now seeking an experienced Strategy Consultant with strong Program and Change Management skills. This is a 12 month contract based at their stunning offices in central London. Joining the EMEA Commercial team, the Strategy Consulant will be responsible for initiating and managing strategic programs that will drive commercial outcomes, customer growth and retention. This is a cross-functional role where you will partner with stakeholders from across the business Marketing, Sales, Partnerships, Product, Customer Success. Skills 5+ years of experience in a program and change management role in SaaS, Sales, Marketing, and Go-To-Market. Demonstrated, hands-on experience driving projects related to high-touch account management, B2B sales and customer retention strategies. Demonstrated ability to influence at VP level and above Demonstrated ability to build strong partnerships across teams. Ability to use data and insights to support and drive decision-making. Project management tools and software e.g. APM PMQ or PMI PMP. Benefits Long contract Hybrid Free Breakfast
Customer Success Engineer - SASE United Kingdom (Remote / Hybrid) 12-Month Fixed-Term Contract 75,000 per annum Full-time The Opportunity We're hiring a Customer Success Engineer (SASE) to join a global cybersecurity leader on a 12-month FTC in the UK. This is a hands-on, customer-facing engineering role where you'll support enterprise clients in deploying, optimising and scaling SASE and cloud security solutions. This role requires prior experience working with SASE technologies. It's not a step-up or learning-on-the-job position. What You'll Be Doing Acting as the primary technical contact for enterprise customers Supporting implementation and integration of SASE solutions Driving adoption and optimisation of cloud security platforms Troubleshooting complex networking and security issues Managing escalations and coordinating with engineering teams Advising on SASE best practices and security governance Identifying risks and supporting mitigation strategies Building deep expertise across the SASE stack What We're Looking For Experience 5+ years in a technical role such as: Security Engineering Network Engineering Technical Consulting Post-sales / Customer Engineering Strong customer-facing experience in enterprise environments Proven hands-on experience with SASE solutions (essential) Technical Skills Strong understanding of SASE architecture and components Solid networking fundamentals Experience with firewalls, routers, switches and VPNs Knowledge of CASB, SWG, ZTNA and DLP technologies Routing protocols (BGP, OSPF, EIGRP) Experience with IPSEC, SSL, PKI Authentication protocols (SAML, SSO, LDAP, RADIUS) Linux knowledge (Bash or Python beneficial) Why Apply? Work with cutting-edge SASE and cloud security technology Exposure to large-scale enterprise environments High-impact role supporting critical security infrastructure Fast-paced, international environment
Mar 31, 2026
Contractor
Customer Success Engineer - SASE United Kingdom (Remote / Hybrid) 12-Month Fixed-Term Contract 75,000 per annum Full-time The Opportunity We're hiring a Customer Success Engineer (SASE) to join a global cybersecurity leader on a 12-month FTC in the UK. This is a hands-on, customer-facing engineering role where you'll support enterprise clients in deploying, optimising and scaling SASE and cloud security solutions. This role requires prior experience working with SASE technologies. It's not a step-up or learning-on-the-job position. What You'll Be Doing Acting as the primary technical contact for enterprise customers Supporting implementation and integration of SASE solutions Driving adoption and optimisation of cloud security platforms Troubleshooting complex networking and security issues Managing escalations and coordinating with engineering teams Advising on SASE best practices and security governance Identifying risks and supporting mitigation strategies Building deep expertise across the SASE stack What We're Looking For Experience 5+ years in a technical role such as: Security Engineering Network Engineering Technical Consulting Post-sales / Customer Engineering Strong customer-facing experience in enterprise environments Proven hands-on experience with SASE solutions (essential) Technical Skills Strong understanding of SASE architecture and components Solid networking fundamentals Experience with firewalls, routers, switches and VPNs Knowledge of CASB, SWG, ZTNA and DLP technologies Routing protocols (BGP, OSPF, EIGRP) Experience with IPSEC, SSL, PKI Authentication protocols (SAML, SSO, LDAP, RADIUS) Linux knowledge (Bash or Python beneficial) Why Apply? Work with cutting-edge SASE and cloud security technology Exposure to large-scale enterprise environments High-impact role supporting critical security infrastructure Fast-paced, international environment
Sales Manager Telford office based plus UK travel The package will reflect your experience and background but will include a generous salary, car, performance related annual bonus, a self-created career path and a wealth of other company benefits If you would like to be part of a successful manufacturing business where you will have a direct impact, autonomy and access to long development and opportunity, this is the role you have been waiting for. Reporting into the UK VP, you will be responsible for driving the growth of sales through distributors, sales executives and own revenue generation. You will lead, set targets, develop strategies, and ensuring the team and your distributors are meeting business goals, ultimately driving revenue and growth for the organization. The VP is looking for a capable, driven and ambitious person to take on the responsibility of UK Sales and ensure that every possibility for growth is capitalised upon. The mapping has already been done but your input is essential. Although the team is small, (6 staff in total), the growth plans are there and you will be part of this. Key responsibilities Analyse trends and past performance to set realistic yet challenging goals. Developing Sales Strategies Lead & motivate Monitoring performance Collaborate with other departments Build strong relationships Training and Development Reporting and Analysis You must be able to : Engage Build relationships Engender trust Respond quickly Ensure a strong pipeline This role is UK based and does NOT have sponsorship opportunity Our process is barrier free and we will ensure you are carefully considered for the role you have applied for. If you have not been successful for this role, please do apply to others or send your CV to (url removed) with a cover letter explaining what you are looking for and we will do our best to support your search for new employment. This role is being advertised by the Telford office of Ethero, where you will find access to both permanent and temporary employment across a wide range of job sectors covering the whole of Shropshire. We also have offices in Stoke and Burton. Go to (url removed) to find out more
Mar 31, 2026
Full time
Sales Manager Telford office based plus UK travel The package will reflect your experience and background but will include a generous salary, car, performance related annual bonus, a self-created career path and a wealth of other company benefits If you would like to be part of a successful manufacturing business where you will have a direct impact, autonomy and access to long development and opportunity, this is the role you have been waiting for. Reporting into the UK VP, you will be responsible for driving the growth of sales through distributors, sales executives and own revenue generation. You will lead, set targets, develop strategies, and ensuring the team and your distributors are meeting business goals, ultimately driving revenue and growth for the organization. The VP is looking for a capable, driven and ambitious person to take on the responsibility of UK Sales and ensure that every possibility for growth is capitalised upon. The mapping has already been done but your input is essential. Although the team is small, (6 staff in total), the growth plans are there and you will be part of this. Key responsibilities Analyse trends and past performance to set realistic yet challenging goals. Developing Sales Strategies Lead & motivate Monitoring performance Collaborate with other departments Build strong relationships Training and Development Reporting and Analysis You must be able to : Engage Build relationships Engender trust Respond quickly Ensure a strong pipeline This role is UK based and does NOT have sponsorship opportunity Our process is barrier free and we will ensure you are carefully considered for the role you have applied for. If you have not been successful for this role, please do apply to others or send your CV to (url removed) with a cover letter explaining what you are looking for and we will do our best to support your search for new employment. This role is being advertised by the Telford office of Ethero, where you will find access to both permanent and temporary employment across a wide range of job sectors covering the whole of Shropshire. We also have offices in Stoke and Burton. Go to (url removed) to find out more
For more than 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving. Brief role description: The NST Client Advisor plays a key role in delivering the support centre function for the programme. Working closely with the Nova Support Team (NST), the Advisor provides initial advice, guidance, and assistance to Veterans who are at risk of contact with the Justice System or are involved in the Justice System. This is a fixed term position for just about 2 years (end date to be confirmed at the offer stage). Some of your principal responsibilities will include receiving and triaging referrals for veterans who are at risk of, or involved in, the justice system, making timely first contact and completing initial registrations, and providing accurate advice and guidance while maintaining detailed records on the case management system. As a NST Client Advisor, you will need experience in guiding and supporting individuals, strong communication and interpersonal skills, and the ability to work collaboratively with internal and external stakeholders while remaining highly organised and IT confident. Ideally, you will also have an understanding of the justice system, experience using Salesforce or similar CRM systems and a resilient and adaptable approach. Please note this role requires an Enhanced DBS check and Police Vetting (NVVP 2). Interested? Want to know more about the Charity? check out our Website. Eager to know more the role? Have a look at the Job Description. What s in it for you? Check out our Benefits. Have we convinced you to apply? If so, submit your CV and Covering Letter by closing date, Friday 24 April 2026. Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you are an internal applicant, please ensure you have made The People Team aware before applying. We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process. We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.
Mar 30, 2026
Full time
For more than 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving. Brief role description: The NST Client Advisor plays a key role in delivering the support centre function for the programme. Working closely with the Nova Support Team (NST), the Advisor provides initial advice, guidance, and assistance to Veterans who are at risk of contact with the Justice System or are involved in the Justice System. This is a fixed term position for just about 2 years (end date to be confirmed at the offer stage). Some of your principal responsibilities will include receiving and triaging referrals for veterans who are at risk of, or involved in, the justice system, making timely first contact and completing initial registrations, and providing accurate advice and guidance while maintaining detailed records on the case management system. As a NST Client Advisor, you will need experience in guiding and supporting individuals, strong communication and interpersonal skills, and the ability to work collaboratively with internal and external stakeholders while remaining highly organised and IT confident. Ideally, you will also have an understanding of the justice system, experience using Salesforce or similar CRM systems and a resilient and adaptable approach. Please note this role requires an Enhanced DBS check and Police Vetting (NVVP 2). Interested? Want to know more about the Charity? check out our Website. Eager to know more the role? Have a look at the Job Description. What s in it for you? Check out our Benefits. Have we convinced you to apply? If so, submit your CV and Covering Letter by closing date, Friday 24 April 2026. Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you are an internal applicant, please ensure you have made The People Team aware before applying. We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process. We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.
For more than 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving. Brief role description: The NST Client Advisor plays a key role in delivering the support centre function for the programme. Working closely with the Nova Support Team (NST), the Advisor provides initial advice, guidance, and assistance to Veterans who are at risk of contact with the Justice System or are involved in the Justice System. Some of your principal responsibilities will include receiving and triaging referrals for veterans who are at risk of, or involved in, the justice system, making timely first contact and completing initial registrations, and providing accurate advice and guidance while maintaining detailed records on the case management system. As a NST Client Advisor, you will need experience in guiding and supporting individuals, strong communication and interpersonal skills, and the ability to work collaboratively with internal and external stakeholders while remaining highly organised and IT confident. Ideally, you will also have an understanding of the justice system, experience using Salesforce or similar CRM systems and a resilient and adaptable approach. Please note this role requires an Enhanced DBS check and Police Vetting (NVVP 2). Interested? Want to know more about the Charity? check out our Website. Eager to know more the role? Have a look at the Job Description. What s in it for you? Check out our Benefits. Have we convinced you to apply? If so, submit your CV and Covering Letter by closing date, Friday 24 April 2026. Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you are an internal applicant, please ensure you have made The People Team aware before applying. We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process. We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.
Mar 30, 2026
Full time
For more than 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving. Brief role description: The NST Client Advisor plays a key role in delivering the support centre function for the programme. Working closely with the Nova Support Team (NST), the Advisor provides initial advice, guidance, and assistance to Veterans who are at risk of contact with the Justice System or are involved in the Justice System. Some of your principal responsibilities will include receiving and triaging referrals for veterans who are at risk of, or involved in, the justice system, making timely first contact and completing initial registrations, and providing accurate advice and guidance while maintaining detailed records on the case management system. As a NST Client Advisor, you will need experience in guiding and supporting individuals, strong communication and interpersonal skills, and the ability to work collaboratively with internal and external stakeholders while remaining highly organised and IT confident. Ideally, you will also have an understanding of the justice system, experience using Salesforce or similar CRM systems and a resilient and adaptable approach. Please note this role requires an Enhanced DBS check and Police Vetting (NVVP 2). Interested? Want to know more about the Charity? check out our Website. Eager to know more the role? Have a look at the Job Description. What s in it for you? Check out our Benefits. Have we convinced you to apply? If so, submit your CV and Covering Letter by closing date, Friday 24 April 2026. Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you are an internal applicant, please ensure you have made The People Team aware before applying. We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process. We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.
Crossroads Truck & Bus Parts Advisor Normanton Depot A fantastic opportunity has arisen to join our amazing team at our Normanton depot - we re looking for a passionate and skilled parts advisor. Crossroads Truck & Bus Ltd is the Volvo Truck and Bus specialists across Yorkshire and Lincolnshire. We provide a total transport solution for the industry, from new trucks to used trucks, and parts and servicing for trucks, buses and trailers. The Role Resolve customer front counter enquiries through parts identification and price management. Book in and ensure we have part stock available for forthcoming workshop visits. Locate stock and pre-pick parts for the workshop. Proactive phone calls, emails, and planned visits, targeting promotional materials, and customer relationship building. Promote internal quarterly promotions. Seek new business opportunities on top of building and maintaining relations with new and existing Crossroads customers through GVP sales and extended offer Truckshop sales. Respond to customer enquiries in a timely manner. Seek to convert front counter parts enquiries to workshop fitment. Hours Alternate Weeks: Monday - Friday 07.00am 16.00pm / 8.30am 17.30pm Alternate Saturday mornings: 07.00am 12.00noon The ideal candidate will be outgoing and willing to learn. You should be a good team player and exceed customer expectations in delivering a 1st class service. Commercial parts experience in a similar environment or previous experience within a similar role would be a distinct advantage, however full training is provided. What we offer Loyalty bonus. Inhouse and Volvo product training. Excellent contributory pension scheme. Rewards gateway platform available for scheme members. Comprehensive healthcare cash plan to help with healthcare costs such as opticians, physio & dentist. With a strong record for promoting within, we pride ourselves on the people, the service and team work ethic that make our business unique. So, if you re looking to join a business with good employment prospects, where you can progress, develop and make a difference to your career, then apply today.
Oct 03, 2025
Full time
Crossroads Truck & Bus Parts Advisor Normanton Depot A fantastic opportunity has arisen to join our amazing team at our Normanton depot - we re looking for a passionate and skilled parts advisor. Crossroads Truck & Bus Ltd is the Volvo Truck and Bus specialists across Yorkshire and Lincolnshire. We provide a total transport solution for the industry, from new trucks to used trucks, and parts and servicing for trucks, buses and trailers. The Role Resolve customer front counter enquiries through parts identification and price management. Book in and ensure we have part stock available for forthcoming workshop visits. Locate stock and pre-pick parts for the workshop. Proactive phone calls, emails, and planned visits, targeting promotional materials, and customer relationship building. Promote internal quarterly promotions. Seek new business opportunities on top of building and maintaining relations with new and existing Crossroads customers through GVP sales and extended offer Truckshop sales. Respond to customer enquiries in a timely manner. Seek to convert front counter parts enquiries to workshop fitment. Hours Alternate Weeks: Monday - Friday 07.00am 16.00pm / 8.30am 17.30pm Alternate Saturday mornings: 07.00am 12.00noon The ideal candidate will be outgoing and willing to learn. You should be a good team player and exceed customer expectations in delivering a 1st class service. Commercial parts experience in a similar environment or previous experience within a similar role would be a distinct advantage, however full training is provided. What we offer Loyalty bonus. Inhouse and Volvo product training. Excellent contributory pension scheme. Rewards gateway platform available for scheme members. Comprehensive healthcare cash plan to help with healthcare costs such as opticians, physio & dentist. With a strong record for promoting within, we pride ourselves on the people, the service and team work ethic that make our business unique. So, if you re looking to join a business with good employment prospects, where you can progress, develop and make a difference to your career, then apply today.
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director of Product Management - Alternative Payment Methods Europe Reporting to the VP of Europe Consumer Core Product Management, the Director will be a key member of a collaborative team shaping the strategy and execution of Alternative Payment Methods (APMs) across the region. This role combines product leadership with strategic acumen, requiring a consultative mindset to navigate complexity, ambiguity, and high-level stakeholder engagement. The Director will drive innovation, define product direction, and orchestrate cross-functional execution in close partnership with both Regional and Global Product teams-delivering a cohesive and impactful approach in a fast-evolving payments landscape. Key Responsibilities • Define and lead the European strategy for Alternative Payment Methods, aligning with global product vision and market trends • Collaborate with product managers across European markets to ensure consistency, scalability, and local relevance • Engage with internal stakeholders (e.g., Product Owners, Sales, Business Development) and external partners to drive alignment and execution • Translate complex strategic challenges into actionable product initiatives • Communicate effectively with executive leadership, providing clear updates, insights, and recommendations • Monitor market trends, competitive landscape, and emerging technologies to inform product decisions Job Requirements • Proven experience (5+ years) in product management, strategy, or consulting roles, ideally within payments, fintech, or financial services • Strong strategic thinking and analytical skills, with a track record of solving complex problems and driving business impact • Experience managing cross-functional teams and coordinating across multiple geographies • Exceptional communication and stakeholder management skills, including executive-level engagement • Deep understanding of the European payments ecosystem and regulatory environment • Ability to thrive in ambiguity and lead through influence • Fluent in English; additional European languages are a plus • Willingness to travel across Europe as needed Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Oct 02, 2025
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director of Product Management - Alternative Payment Methods Europe Reporting to the VP of Europe Consumer Core Product Management, the Director will be a key member of a collaborative team shaping the strategy and execution of Alternative Payment Methods (APMs) across the region. This role combines product leadership with strategic acumen, requiring a consultative mindset to navigate complexity, ambiguity, and high-level stakeholder engagement. The Director will drive innovation, define product direction, and orchestrate cross-functional execution in close partnership with both Regional and Global Product teams-delivering a cohesive and impactful approach in a fast-evolving payments landscape. Key Responsibilities • Define and lead the European strategy for Alternative Payment Methods, aligning with global product vision and market trends • Collaborate with product managers across European markets to ensure consistency, scalability, and local relevance • Engage with internal stakeholders (e.g., Product Owners, Sales, Business Development) and external partners to drive alignment and execution • Translate complex strategic challenges into actionable product initiatives • Communicate effectively with executive leadership, providing clear updates, insights, and recommendations • Monitor market trends, competitive landscape, and emerging technologies to inform product decisions Job Requirements • Proven experience (5+ years) in product management, strategy, or consulting roles, ideally within payments, fintech, or financial services • Strong strategic thinking and analytical skills, with a track record of solving complex problems and driving business impact • Experience managing cross-functional teams and coordinating across multiple geographies • Exceptional communication and stakeholder management skills, including executive-level engagement • Deep understanding of the European payments ecosystem and regulatory environment • Ability to thrive in ambiguity and lead through influence • Fluent in English; additional European languages are a plus • Willingness to travel across Europe as needed Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
The Opportunity: As an Institutional Client Service Relationship Manager at Fisher Investments Europe, you will have the essential responsibility to ensure we are servicing our clients. This includes frequent interactions (through European travel for in person meetings and also by phone) with institutional investors to provide capital markets updates, identify unique service opportunities, and work with other relationship managers, teams within the Institutional Group, and our Investment Policy Committee and research team to complete client requests. Reporting to the VP of Client Service, within the first year you will become very familiar with Fisher's investment philosophy and how it is implemented across numerous strategies. The Day-to-Day: Lead portfolio reviews for clients and related partners Educate clients on Fisher investment philosophy, portfolio strategies, and market outlook Become the expert on your assigned clients and their investment goals Work with the Institutional ESG team to facilitate client co-engagement opportunities and lead ESG projects Anticipate and fulfill client requests, identify opportunities and threats for each client Identify cross-sell and addition opportunities for Sales Relationship Managers Create customised action plans for each client to further build relationships and minimise risks Your Qualifications: At least 5 years' experience managing relationships of institutional clients within the wealth/asset management industry Strong capital markets knowledge Fluency in English, additional language skills an asset Committed to maintain quality of work while sticking to self-imposed timelines Engage with a wide array of audiences by phone, email and in person and also values collaboration Desire to enhance and maintain a deep knowledge of financial markets, ESG, Fisher's investment philosophy and institutional investment strategies Enjoy travelling Why Fisher Investments Europe: The global Fisher organisation distinguishes itself by putting clients first, providing unmatched service, and taking a personalised approach to investing. You can feel confident knowing that we align with our clients' best interests by using a simple and transparent fee structure and recognised European custodians. It's the people that make the Fisher purpose possible, and to help our employees meet their long-term goals, we offer an array of benefits, including: 100% paid premiums for our top-tier supplemental medical, dental and annual health screening plans for employees and their qualified dependents 28 days annual leave, with the ability to purchase up to 3 additional days per year, plus up to 8 paid holidays Enhanced maternity pay package with 16 weeks' top up to full base pay for eligible employees $10,000 fertility, hormonal health and family-forming benefit A retirement pension plan, featuring a 9% company contribution of base pay with an additional company match of up to 5% of base pay on personal contributions Gym subsidy of up to £50 per month Employee Assistance Program and other emotional wellbeing services A collaborative working environment that practises ongoing training, educational support and employee appreciation events We take great pride in our inclusive culture. We value the different perspectives and unique skills you bring to the team - it makes us all better. Success at Fisher Investments is motivated by results, a collaborative mindset and a commitment to accomplishing great things - so if you are ready to do that, we are ready for you! Apply today to be a part of a team environment where you make a difference in the lives of people by bettering the investment universe. Employees residing outside of the US will be eligible for the $10,000 equivalent in their local currency. FISHER INVESTMENTS EUROPE IS AN EQUAL OPPORTUNITY EMPLOYER
Oct 01, 2025
Full time
The Opportunity: As an Institutional Client Service Relationship Manager at Fisher Investments Europe, you will have the essential responsibility to ensure we are servicing our clients. This includes frequent interactions (through European travel for in person meetings and also by phone) with institutional investors to provide capital markets updates, identify unique service opportunities, and work with other relationship managers, teams within the Institutional Group, and our Investment Policy Committee and research team to complete client requests. Reporting to the VP of Client Service, within the first year you will become very familiar with Fisher's investment philosophy and how it is implemented across numerous strategies. The Day-to-Day: Lead portfolio reviews for clients and related partners Educate clients on Fisher investment philosophy, portfolio strategies, and market outlook Become the expert on your assigned clients and their investment goals Work with the Institutional ESG team to facilitate client co-engagement opportunities and lead ESG projects Anticipate and fulfill client requests, identify opportunities and threats for each client Identify cross-sell and addition opportunities for Sales Relationship Managers Create customised action plans for each client to further build relationships and minimise risks Your Qualifications: At least 5 years' experience managing relationships of institutional clients within the wealth/asset management industry Strong capital markets knowledge Fluency in English, additional language skills an asset Committed to maintain quality of work while sticking to self-imposed timelines Engage with a wide array of audiences by phone, email and in person and also values collaboration Desire to enhance and maintain a deep knowledge of financial markets, ESG, Fisher's investment philosophy and institutional investment strategies Enjoy travelling Why Fisher Investments Europe: The global Fisher organisation distinguishes itself by putting clients first, providing unmatched service, and taking a personalised approach to investing. You can feel confident knowing that we align with our clients' best interests by using a simple and transparent fee structure and recognised European custodians. It's the people that make the Fisher purpose possible, and to help our employees meet their long-term goals, we offer an array of benefits, including: 100% paid premiums for our top-tier supplemental medical, dental and annual health screening plans for employees and their qualified dependents 28 days annual leave, with the ability to purchase up to 3 additional days per year, plus up to 8 paid holidays Enhanced maternity pay package with 16 weeks' top up to full base pay for eligible employees $10,000 fertility, hormonal health and family-forming benefit A retirement pension plan, featuring a 9% company contribution of base pay with an additional company match of up to 5% of base pay on personal contributions Gym subsidy of up to £50 per month Employee Assistance Program and other emotional wellbeing services A collaborative working environment that practises ongoing training, educational support and employee appreciation events We take great pride in our inclusive culture. We value the different perspectives and unique skills you bring to the team - it makes us all better. Success at Fisher Investments is motivated by results, a collaborative mindset and a commitment to accomplishing great things - so if you are ready to do that, we are ready for you! Apply today to be a part of a team environment where you make a difference in the lives of people by bettering the investment universe. Employees residing outside of the US will be eligible for the $10,000 equivalent in their local currency. FISHER INVESTMENTS EUROPE IS AN EQUAL OPPORTUNITY EMPLOYER
Technical Pre-Sales Lead - Banking - Permanent - SAVP/VP - London Hybrid We're recruiting for a Technical Pre-Sales Lead to support large-scale banking transformation programmes. This is a senior permanent role (SAVP or VP level) focused on bridging technical and business strategy. Location : London (Hybrid) Start : ASAP Key Focus : Lead pre-sales and solution design for banking clients. Engage with C-level stakeholders and shape transformation roadmaps. Architect cloud/data solutions using Azure, AWS, GCP, Databricks, Snowflake. You'll Need : Vast experience in BI/DW/Analytics, including 4+ years in pre-sales. Banking transformation experience (reg reporting, finance/data modernisation). Strong cloud/data architecture and governance expertise.
Oct 01, 2025
Full time
Technical Pre-Sales Lead - Banking - Permanent - SAVP/VP - London Hybrid We're recruiting for a Technical Pre-Sales Lead to support large-scale banking transformation programmes. This is a senior permanent role (SAVP or VP level) focused on bridging technical and business strategy. Location : London (Hybrid) Start : ASAP Key Focus : Lead pre-sales and solution design for banking clients. Engage with C-level stakeholders and shape transformation roadmaps. Architect cloud/data solutions using Azure, AWS, GCP, Databricks, Snowflake. You'll Need : Vast experience in BI/DW/Analytics, including 4+ years in pre-sales. Banking transformation experience (reg reporting, finance/data modernisation). Strong cloud/data architecture and governance expertise.
Data Solutions Architect - GCP - Permanent - 125k - London Hybrid A global consultancy is hiring a Data Solutions Architect to lead GCP-based data platform modernisation for banking clients. This SAVP-level role blends strategic advisory, architecture, and pre-sales. Location : London (Hybrid) Start : Immediate / ASAP Key Focus : Architect large-scale GCP data platforms (BigQuery, Dataflow, Dataproc). Lead pre-sales engagements and shape solution blueprints. Advise senior stakeholders and drive innovation. You'll Need : 10+ years in BI/DW/Analytics, including 4+ years in architecture. Hands-on GCP experience and banking domain expertise. Strong data modelling, governance, and stakeholder engagement.
Oct 01, 2025
Full time
Data Solutions Architect - GCP - Permanent - 125k - London Hybrid A global consultancy is hiring a Data Solutions Architect to lead GCP-based data platform modernisation for banking clients. This SAVP-level role blends strategic advisory, architecture, and pre-sales. Location : London (Hybrid) Start : Immediate / ASAP Key Focus : Architect large-scale GCP data platforms (BigQuery, Dataflow, Dataproc). Lead pre-sales engagements and shape solution blueprints. Advise senior stakeholders and drive innovation. You'll Need : 10+ years in BI/DW/Analytics, including 4+ years in architecture. Hands-on GCP experience and banking domain expertise. Strong data modelling, governance, and stakeholder engagement.
Data Solutions Architect - GCP - Permanent - £125k - London Hybrid A global consultancy is hiring a Data Solutions Architect to lead GCP-based data platform modernisation for banking clients. This SAVP-level role blends strategic advisory, architecture, and pre-sales. Location : London (Hybrid) Start : Immediate / ASAP Key Focus : Architect large-scale GCP data platforms (BigQuery, Dataflow, Dataproc). Lead pre-sales engagements and shape solution blueprints. Advise senior stakeholders and drive innovation. You'll Need : 10+ years in BI/DW/Analytics, including 4+ years in architecture. Hands-on GCP experience and banking domain expertise. Strong data modelling, governance, and stakeholder engagement.
Oct 01, 2025
Full time
Data Solutions Architect - GCP - Permanent - £125k - London Hybrid A global consultancy is hiring a Data Solutions Architect to lead GCP-based data platform modernisation for banking clients. This SAVP-level role blends strategic advisory, architecture, and pre-sales. Location : London (Hybrid) Start : Immediate / ASAP Key Focus : Architect large-scale GCP data platforms (BigQuery, Dataflow, Dataproc). Lead pre-sales engagements and shape solution blueprints. Advise senior stakeholders and drive innovation. You'll Need : 10+ years in BI/DW/Analytics, including 4+ years in architecture. Hands-on GCP experience and banking domain expertise. Strong data modelling, governance, and stakeholder engagement.
Job Title: Fraud/Complaints Contact Center Manager (CCM) Department: Operations Management Responsibility for: Assistant Contact Centre Managers (ACCM) Travel Required : No Reports to : VP / Director of Delivery Location: Site-Based or Working At Home Contract Type: TBC Grade: TBC Job Summary / Overview The Fraud/Complaints CCM is the manager of the staff, premises, operations and their relationship with the Clients as appropriate for his or her programme/s and site/s, ensuring that financial and quality targets are achieved according to budget, using Teleperformance standards that are applicable for the business. The CCM is responsible for operational delivery (Performance and P&L), the role based on site and/or working at home (WAH). In Complaints you will manage the LOB you must ensure customer complaints are investigated, resolved, and reported in line with company policies, regulatory requirements, and customer service standards. The role focuses on improving complaint resolution efficiency, identifying root causes, and driving continuous improvement to enhance the overall customer experience. With our Fraud telephony lines, you will manage an LOB and play a key role in protecting our customers by identifying and mitigating fraud threats. You will work collaboratively with stakeholders across the business, leveraging your expertise to help assess and enhance fraud controls. Additionally, you will engage with industry bodies and regulators to ensure alignment with best practices and regulatory requirements. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Manages and is responsible for day-to-day activities of one or more unit of operations Is fully accountable for performance of their business unit/s across all business and client targets, including all financial metrics, client KPIs, absence, attrition, engagement and others as appropriate, and takes appropriate steps with their teams (with the support of others where appropriate) to ensure good performance is consistently achieved Strategically plans with VP / Director of Delivery and executes to enhance profitability, productivity, and efficiency throughout the company's operations Owns the delivery of all financial targets and GM, by setting appropriate budgets, controlling spend and creating plans to rectify if not on target to deliver against financial forecasts Manage the daily/weekly/monthly P&L Oversees the daily operation of the call centre and its various components, ensuring SOW compliance and KPI goals. Including CSAT, ESAT and KSAT Prepares/reviews financial and/or operational analysis and reports on a daily / weekly / monthly basis Spends time on floor to audit current procedures to monitor and improve efficiency of operations Implements processes to ensure that teams can manage their operations intra-day, by day, week and month to prioritise their actions for the day Leads, manages, develops and motivates a team of ACCM's in line with organizational management processes (TOPS) with the focus on developing a highly motivated Contact Centre Carries out monthly 121s, as well as quarterly reviews and annual appraisals of performance for each ACCM, highlighting areas for coaching, training, and further development. Puts activities in place to progress performance improvements or personal development as needed Ensures ACCMs and Team Leaders in business unit/s are likewise carrying out reviews with their direct reports and performs audits to ensure high quality conversations are taking place, and appropriate support is being applied Participate in monthly and quarterly ATAC meetings Continuously investigate and introduce process improvement measures and either signing off actions or raising to a higher level if appropriate Demonstrates expertise on Teleperformance's tools, service offerings and processes, and a deep understanding of the client's requirements, to enable identification of appropriate solutions to increase performance, quality and customer experience outputs. Can also confidently talk about these options to prospective new clients and host visits to their business unit/s to showcase Teleperformance's capabilities Hosts client MBRs and QBRs as needed to ensure ongoing client confidence of performance and development of strategic direction for the business area/s Develops or assists with the development and implementation of policies and procedures consistent with those of the organisation Builds relationships and works closely with own team and key stakeholders to achieve optimum performance and engagement levels at all times, developing and implementing strategic initiatives across the site with their support Fosters a culture of high employee engagement, where local, national and global recognition programmes, awards, incentives and engagement initiatives are delivered effectively on site Creates opportunities for employees in their business unit/s to regularly voice their opinions, feedback, ideas and concerns, and responds swiftly to effectively resolve any issues. Works together with their teams and other stakeholders as necessary to identify issues and generate action plans to ensure delivery of performance/KPI focus areas Works in close partnership with the client to understand their business and their strategic objectives, inspiring a culture of client-centricity to meet and exceed performance expectations Completes business critical reports on time and ensure this includes meaningful and relevant information and commentary. This includes the AMF, Contribution Report, Drill Sheet, Stoplight Report, and any client specific reports not completed by Client Services Leads a business culture where data protection, security and prevention of fraud is a top priority for all job roles within account areas, driving full operational compliance with all GECSP, HR and other policies and procedures Responsible for the health, safety and welfare of yourself, your team and surrounding colleagues. Work with your cluster VP to deliver all health & safety needs, promote a strong health and safety culture, demonstrate leadership and commitment with respect to the safety management system. Identify opportunities for continual improvement Leads by example and consistently demonstrates the Teleperformance values of Professionalism, Integrity, Commitment, Innovation and Respect in every interaction Fosters a working culture which is built on embracing diversity, respect and positivity, and has a zero-tolerance attitude towards bullying & harassment, and any other unethical behaviours or practices Other duties as assigned. Main Job Requirements Education and Specific Training Bachelor's degree or equivalent experience in a call centre or business related field (e.g., management, sales) Work Experience Minimum 3 years' experience of complaint management in a regulated environment preferably Financial Service Minimum 2 years' experience of fraud management in a regulated financial services environment Experience of managing a large operation of 200+ people Experience of outsourcing preferable Special Certifications Lean Six Sigma certification at Green Belt level, preferred - Required Skills Technical Skills Comprehensive computer skills Proficient use of Microsoft Office tools including MS Word, PowerPoint, Excel, Outlook and others Ability to use Excel's advanced analytical tools such as run charts, histograms, pareto charts, scatter plots etc., preferred Competencies and Specific Skills Achievement oriented Superior analytical ability Superior communication skills Robust and commercially balanced decision-making Flexibility Sound reasoning & judgement Excellent leadership and management skills Planning and organizing Lead by example / integrity Problem Solving Employee & Client satisfaction orientated Self-motivated and can motivate others Highly advanced team building skills Strategic and commercial thinker High levels of resilience and focus Coaching focus Advanced facilitation & presentation skills Advanced project management skills Advanced change management skills Advanced KPI knowledge and understanding Commercially astute Driven to succeed Continuous improvement mindset
Oct 01, 2025
Full time
Job Title: Fraud/Complaints Contact Center Manager (CCM) Department: Operations Management Responsibility for: Assistant Contact Centre Managers (ACCM) Travel Required : No Reports to : VP / Director of Delivery Location: Site-Based or Working At Home Contract Type: TBC Grade: TBC Job Summary / Overview The Fraud/Complaints CCM is the manager of the staff, premises, operations and their relationship with the Clients as appropriate for his or her programme/s and site/s, ensuring that financial and quality targets are achieved according to budget, using Teleperformance standards that are applicable for the business. The CCM is responsible for operational delivery (Performance and P&L), the role based on site and/or working at home (WAH). In Complaints you will manage the LOB you must ensure customer complaints are investigated, resolved, and reported in line with company policies, regulatory requirements, and customer service standards. The role focuses on improving complaint resolution efficiency, identifying root causes, and driving continuous improvement to enhance the overall customer experience. With our Fraud telephony lines, you will manage an LOB and play a key role in protecting our customers by identifying and mitigating fraud threats. You will work collaboratively with stakeholders across the business, leveraging your expertise to help assess and enhance fraud controls. Additionally, you will engage with industry bodies and regulators to ensure alignment with best practices and regulatory requirements. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Manages and is responsible for day-to-day activities of one or more unit of operations Is fully accountable for performance of their business unit/s across all business and client targets, including all financial metrics, client KPIs, absence, attrition, engagement and others as appropriate, and takes appropriate steps with their teams (with the support of others where appropriate) to ensure good performance is consistently achieved Strategically plans with VP / Director of Delivery and executes to enhance profitability, productivity, and efficiency throughout the company's operations Owns the delivery of all financial targets and GM, by setting appropriate budgets, controlling spend and creating plans to rectify if not on target to deliver against financial forecasts Manage the daily/weekly/monthly P&L Oversees the daily operation of the call centre and its various components, ensuring SOW compliance and KPI goals. Including CSAT, ESAT and KSAT Prepares/reviews financial and/or operational analysis and reports on a daily / weekly / monthly basis Spends time on floor to audit current procedures to monitor and improve efficiency of operations Implements processes to ensure that teams can manage their operations intra-day, by day, week and month to prioritise their actions for the day Leads, manages, develops and motivates a team of ACCM's in line with organizational management processes (TOPS) with the focus on developing a highly motivated Contact Centre Carries out monthly 121s, as well as quarterly reviews and annual appraisals of performance for each ACCM, highlighting areas for coaching, training, and further development. Puts activities in place to progress performance improvements or personal development as needed Ensures ACCMs and Team Leaders in business unit/s are likewise carrying out reviews with their direct reports and performs audits to ensure high quality conversations are taking place, and appropriate support is being applied Participate in monthly and quarterly ATAC meetings Continuously investigate and introduce process improvement measures and either signing off actions or raising to a higher level if appropriate Demonstrates expertise on Teleperformance's tools, service offerings and processes, and a deep understanding of the client's requirements, to enable identification of appropriate solutions to increase performance, quality and customer experience outputs. Can also confidently talk about these options to prospective new clients and host visits to their business unit/s to showcase Teleperformance's capabilities Hosts client MBRs and QBRs as needed to ensure ongoing client confidence of performance and development of strategic direction for the business area/s Develops or assists with the development and implementation of policies and procedures consistent with those of the organisation Builds relationships and works closely with own team and key stakeholders to achieve optimum performance and engagement levels at all times, developing and implementing strategic initiatives across the site with their support Fosters a culture of high employee engagement, where local, national and global recognition programmes, awards, incentives and engagement initiatives are delivered effectively on site Creates opportunities for employees in their business unit/s to regularly voice their opinions, feedback, ideas and concerns, and responds swiftly to effectively resolve any issues. Works together with their teams and other stakeholders as necessary to identify issues and generate action plans to ensure delivery of performance/KPI focus areas Works in close partnership with the client to understand their business and their strategic objectives, inspiring a culture of client-centricity to meet and exceed performance expectations Completes business critical reports on time and ensure this includes meaningful and relevant information and commentary. This includes the AMF, Contribution Report, Drill Sheet, Stoplight Report, and any client specific reports not completed by Client Services Leads a business culture where data protection, security and prevention of fraud is a top priority for all job roles within account areas, driving full operational compliance with all GECSP, HR and other policies and procedures Responsible for the health, safety and welfare of yourself, your team and surrounding colleagues. Work with your cluster VP to deliver all health & safety needs, promote a strong health and safety culture, demonstrate leadership and commitment with respect to the safety management system. Identify opportunities for continual improvement Leads by example and consistently demonstrates the Teleperformance values of Professionalism, Integrity, Commitment, Innovation and Respect in every interaction Fosters a working culture which is built on embracing diversity, respect and positivity, and has a zero-tolerance attitude towards bullying & harassment, and any other unethical behaviours or practices Other duties as assigned. Main Job Requirements Education and Specific Training Bachelor's degree or equivalent experience in a call centre or business related field (e.g., management, sales) Work Experience Minimum 3 years' experience of complaint management in a regulated environment preferably Financial Service Minimum 2 years' experience of fraud management in a regulated financial services environment Experience of managing a large operation of 200+ people Experience of outsourcing preferable Special Certifications Lean Six Sigma certification at Green Belt level, preferred - Required Skills Technical Skills Comprehensive computer skills Proficient use of Microsoft Office tools including MS Word, PowerPoint, Excel, Outlook and others Ability to use Excel's advanced analytical tools such as run charts, histograms, pareto charts, scatter plots etc., preferred Competencies and Specific Skills Achievement oriented Superior analytical ability Superior communication skills Robust and commercially balanced decision-making Flexibility Sound reasoning & judgement Excellent leadership and management skills Planning and organizing Lead by example / integrity Problem Solving Employee & Client satisfaction orientated Self-motivated and can motivate others Highly advanced team building skills Strategic and commercial thinker High levels of resilience and focus Coaching focus Advanced facilitation & presentation skills Advanced project management skills Advanced change management skills Advanced KPI knowledge and understanding Commercially astute Driven to succeed Continuous improvement mindset
