10 jobs found

Field Representative £27,550 - £28,750 + Monthly Bonus (£30,000 - £37,000 OTE) Company Vehicle + Excellent Benefits Nationwide Opportunities Novax Recruitment are proud to be partnering with Face2Face Contact Limited , one of the UK's leading field services companies within the utilities sector. We are seeking Field Representatives who want to build a long-term career with an innovative and forward-thinking business. The Role As a Field Representative, you will play a vital role in delivering face-to-face services on behalf of utility clients. Duties include: Conducting pre-disconnection visits in line with client requirements. Carrying out meter and safety inspections . Visiting customers with known vulnerabilities to provide support and resolve issues. Negotiating payment solutions with customers. Attending Magistrates' Courts to obtain Rights of Entry Warrants. Overseeing utility isolations with locksmiths and engineers. Maintaining accurate records, highlighting vulnerabilities, and ensuring compliance with all company and client procedures. This is a varied and rewarding role that combines customer engagement, compliance, and problem-solving. What We're Looking For Full UK Driving Licence (held for at least 2 years, max 6 points). Clean DBS. No CCJs/IVAs. Excellent interpersonal and communication skills. Previous experience in debt negotiation, customer service, or conflict resolution is desirable but not essential. A self-motivated, professional approach and a desire to develop your career. Salary & Benefits Basic Salary : £27,550 - £28,750 (depending on location). Monthly Bonus : £200 - £800 (uncapped). OTE : £30,000 - £37,000 per annum. Company Vehicle (for business and personal use, subject to BIK). 28 days annual leave (including bank holidays), increasing with service. Early finish on Fridays. Private pension contributions. Monthly incentive scheme. IT equipment and tools provided. Training, coaching, and career development opportunities. Employee Assistance Scheme (confidential counselling and wellbeing support). Annual salary review. Birthday gift voucher. Induction & Training A comprehensive 3-4 day induction will take place at the Head Office in Stratford-upon-Avon (travel and accommodation covered). Remote induction may be possible where required.

Field Representative £27,550 - £28,750 + Monthly Bonus (£30,000 - £37,000 OTE) Company Vehicle + Excellent Benefits Nationwide Opportunities Novax Recruitment are proud to be partnering with Face2Face Contact Limited , one of the UK's leading field services companies within the utilities sector. We are seeking Field Representatives who want to build a long-term career with an innovative and forward-thinking business. The Role As a Field Representative, you will play a vital role in delivering face-to-face services on behalf of utility clients. Duties include: Conducting pre-disconnection visits in line with client requirements. Carrying out meter and safety inspections . Visiting customers with known vulnerabilities to provide support and resolve issues. Negotiating payment solutions with customers. Attending Magistrates' Courts to obtain Rights of Entry Warrants. Overseeing utility isolations with locksmiths and engineers. Maintaining accurate records, highlighting vulnerabilities, and ensuring compliance with all company and client procedures. This is a varied and rewarding role that combines customer engagement, compliance, and problem-solving. What We're Looking For Full UK Driving Licence (held for at least 2 years, max 6 points). Clean DBS. No CCJs/IVAs. Excellent interpersonal and communication skills. Previous experience in debt negotiation, customer service, or conflict resolution is desirable but not essential. A self-motivated, professional approach and a desire to develop your career. Salary & Benefits Basic Salary : £27,550 - £28,750 (depending on location). Monthly Bonus : £200 - £800 (uncapped). OTE : £30,000 - £37,000 per annum. Company Vehicle (for business and personal use, subject to BIK). 28 days annual leave (including bank holidays), increasing with service. Early finish on Fridays. Private pension contributions. Monthly incentive scheme. IT equipment and tools provided. Training, coaching, and career development opportunities. Employee Assistance Scheme (confidential counselling and wellbeing support). Annual salary review. Birthday gift voucher. Induction & Training A comprehensive 3-4 day induction will take place at the Head Office in Stratford-upon-Avon (travel and accommodation covered). Remote induction may be possible where required.

Field Representative £27,550 - £28,750 + Monthly Bonus (£30,000 - £37,000 OTE) Company Vehicle + Excellent Benefits Nationwide Opportunities Novax Recruitment are proud to be partnering with Face2Face Contact Limited , one of the UK's leading field services companies within the utilities sector. We are seeking Field Representatives who want to build a long-term career with an innovative and forward-thinking business. The Role As a Field Representative, you will play a vital role in delivering face-to-face services on behalf of utility clients. Duties include: Conducting pre-disconnection visits in line with client requirements. Carrying out meter and safety inspections . Visiting customers with known vulnerabilities to provide support and resolve issues. Negotiating payment solutions with customers. Attending Magistrates' Courts to obtain Rights of Entry Warrants. Overseeing utility isolations with locksmiths and engineers. Maintaining accurate records, highlighting vulnerabilities, and ensuring compliance with all company and client procedures. This is a varied and rewarding role that combines customer engagement, compliance, and problem-solving. What We're Looking For Full UK Driving Licence (held for at least 2 years, max 6 points). Clean DBS. No CCJs/IVAs. Excellent interpersonal and communication skills. Previous experience in debt negotiation, customer service, or conflict resolution is desirable but not essential. A self-motivated, professional approach and a desire to develop your career. Salary & Benefits Basic Salary : £27,550 - £28,750 (depending on location). Monthly Bonus : £200 - £800 (uncapped). OTE : £30,000 - £37,000 per annum. Company Vehicle (for business and personal use, subject to BIK). 28 days annual leave (including bank holidays), increasing with service. Early finish on Fridays. Private pension contributions. Monthly incentive scheme. IT equipment and tools provided. Training, coaching, and career development opportunities. Employee Assistance Scheme (confidential counselling and wellbeing support). Annual salary review. Birthday gift voucher. Induction & Training A comprehensive 3-4 day induction will take place at the Head Office in Stratford-upon-Avon (travel and accommodation covered). Remote induction may be possible where required.

Field Supervisor Central East region of UK £28,500 - £30,600 plus bonus A leading UK-based field services company is seeking a motivated and experienced Field Supervisor to oversee the performance of a team of Field Representatives within an allocated region. This role involves a combination of team leadership, training, performance monitoring, and direct fieldwork within the utilities sector. This role is covering the Central West area of the UK. Key Responsibilities Supervise, coach, and support a team of employed and self-employed Field Representatives. Assist with recruitment, onboarding, and ongoing training of field staff. Monitor and enhance performance through regular assessments and 1-2-1 meetings. Conduct field visits, including site and meter inspections, balance collection, and occupancy checks. Attend Magistrates Court to obtain and execute Rights of Entry Warrants. Oversee utility isolations in collaboration with engineers and locksmiths. Ensure compliance with industry regulations, data protection, and customer service standards. Produce detailed reports and present regional performance updates. Communicate effectively with internal teams, clients, and external stakeholders. Requirements Proven experience in a supervisory or leadership role, ideally within a field-based environment. Strong knowledge of the utilities sector, including Rights of Entry Warrants and isolation processes. Familiarity with industry regulations, including vulnerability assessments and ability-to-pay evaluations. Excellent organisational, problem-solving, and decision-making skills. Ability to work independently while managing a regional team effectively. Strong communication skills, both written and verbal. IT proficiency, including Microsoft Word, Excel, and PowerPoint. Flexible and adaptable to changing business needs. What s on Offer Competitive salary with opportunities for performance-based incentives. Field based role with home working. A dynamic role combining leadership and hands-on fieldwork. The opportunity to influence and develop a high-performing team. Supportive management structure with ongoing training and career development. This role requires an individual with a proactive mindset, excellent leadership skills, and a commitment to delivering high standards in a fast-paced, regulated environment. Apply today to become a key player in a leading field services team

Field Supervisor Central East region of UK £28,500 - £30,600 plus bonus A leading UK-based field services company is seeking a motivated and experienced Field Supervisor to oversee the performance of a team of Field Representatives within an allocated region. This role involves a combination of team leadership, training, performance monitoring, and direct fieldwork within the utilities sector. This role is covering the Central West area of the UK. Key Responsibilities Supervise, coach, and support a team of employed and self-employed Field Representatives. Assist with recruitment, onboarding, and ongoing training of field staff. Monitor and enhance performance through regular assessments and 1-2-1 meetings. Conduct field visits, including site and meter inspections, balance collection, and occupancy checks. Attend Magistrates Court to obtain and execute Rights of Entry Warrants. Oversee utility isolations in collaboration with engineers and locksmiths. Ensure compliance with industry regulations, data protection, and customer service standards. Produce detailed reports and present regional performance updates. Communicate effectively with internal teams, clients, and external stakeholders. Requirements Proven experience in a supervisory or leadership role, ideally within a field-based environment. Strong knowledge of the utilities sector, including Rights of Entry Warrants and isolation processes. Familiarity with industry regulations, including vulnerability assessments and ability-to-pay evaluations. Excellent organisational, problem-solving, and decision-making skills. Ability to work independently while managing a regional team effectively. Strong communication skills, both written and verbal. IT proficiency, including Microsoft Word, Excel, and PowerPoint. Flexible and adaptable to changing business needs. What s on Offer Competitive salary with opportunities for performance-based incentives. Field based role with home working. A dynamic role combining leadership and hands-on fieldwork. The opportunity to influence and develop a high-performing team. Supportive management structure with ongoing training and career development. This role requires an individual with a proactive mindset, excellent leadership skills, and a commitment to delivering high standards in a fast-paced, regulated environment. Apply today to become a key player in a leading field services team

My client are reshaping how the energy industry approaches debt recovery, and we want a passionate, forward-thinking individual to continue the revolution. We are looking for a Field Debt Resolution Officer to be part of a rapidly growing team. You'll play a key role in preventing business customers getting further into debt whilst helping them become debt free as quickly but sustainably as possible through delivering face-to-face on-site solutions with professionalism and empathy. This is a non-technical role focused solely on resolving debt by visiting customers at their business, perfect for someone with field experience looking to make a genuine difference. Assertive rapport building with customers is more important than debt collection experience. This role involves visiting commercial customers solo on 'friendly' visits to understand the customers reason for being in arrears and also leading a small team of engineers and locksmiths on commercial Warrant of Entry visits. This role is field based, predominantly covering South London (below the Thames) but could also cover over to Bristol and Southwest areas. So someone based South of the Thames that doesn't mind travelling when required would be ideal. Working hours: Monday to Friday, 40 hours a week Here's a taste of what you'll be doing: Conduct face-to-face visits to B2B customer sites to recover debt and enable agreed meter installations. Train, coach, and mentor engineers to be confident and professional B2B debt operatives. Work independently or lead and support other team members on Warrant visits while ensuring safety, professionalism, and compliance at all times. Work closely with support teams to drive improvements in field operations and customer outcomes. Provide accurate reporting and objective feedback to help evolve our processes. Always ensure compliance with regulatory and company standards-be a role model for operational excellence. Handle and resolve (or escalate) customer disputes effectively and in line with company values. Person Specification: Proven experience in field debt resolution but with a fresh outlook (you must have as a minimum 12 full months of field debt experience, but this can be in any industry or discipline). High level of professionalism Not afraid to take control of a situation and lead by example Excellent verbal and written communication skills (excellent rapport building skills when dealing with people face-to-face) Ability to work under pressure and manage competing priorities Composed, calm and professional when dealing with challenging or confrontational situations Proactive, assertive and persuasive nature with a problem-solving mindset and the ability to adapt quickly and effectively to change Competent in Microsoft Office tools (e.g., Excel, Outlook) Full UK driving licence and willingness to travel and stay away from home when required Benefits: 24 days annual leave + bank holidays Competitive salary + car allowance + bonus Holiday buy - up to 5 additional days Day off on your birthday Annual salary review Learning and development opportunities Enhanced paternity, maternity and adoption policies 3 days additional annual leave if you get married/civil partnership etc. Company sick pay (subject to length of service) Death in service and critical illness cover Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.

Field Representative- Leeds Salary 27,550 +commission and company vehicle A leading UK-based field services company is seeking an enthusiastic and motivated Field Representative to join its expanding team. This role offers an exciting opportunity to work independently while engaging with customers and resolving account-related matters on behalf of various clients, primarily within the utilities sector. Key Responsibilities Conduct pre-disconnection visits and meter inspections. Perform customer vulnerability assessments and safety checks. Negotiate and facilitate payment solutions. Attend Magistrates Court to obtain and execute Rights of Entry Warrants. Oversee utility isolations and liaise with engineers and locksmiths. Ensure compliance with regulatory and industry standards. Maintain accurate and up-to-date records of all site visits. Provide high-quality service and effective conflict resolution. Requirements Strong interpersonal and communication skills. Experience in debt negotiation, collections, or customer service (desirable but not essential). Self-motivated, proactive, and capable of working independently. Ability to work in a fast-paced environment with deadlines and targets. Basic IT proficiency and report-writing skills. Flexibility with working hours. Whats on Offer Competitive salary plus performance-based incentives. Company vehicle provided (including private use, with tracker). Comprehensive training at the head office. The chance to work remotely from home with allocated territory-based visits. This full-time position requires adaptability and a professional approach when interacting with customers. If you are looking for a rewarding career with a company committed to high standards and customer care, this role could be the perfect fit. Apply today to become part of a dynamic and respected field service team!

Field Representative- Leicester Salary 27,550 +commission and company vehicle A leading UK-based field services company is seeking an enthusiastic and motivated Field Representative to join its expanding team. This role offers an exciting opportunity to work independently while engaging with customers and resolving account-related matters on behalf of various clients, primarily within the utilities sector. Key Responsibilities Conduct pre-disconnection visits and meter inspections. Perform customer vulnerability assessments and safety checks. Negotiate and facilitate payment solutions. Attend Magistrates Court to obtain and execute Rights of Entry Warrants. Oversee utility isolations and liaise with engineers and locksmiths. Ensure compliance with regulatory and industry standards. Maintain accurate and up-to-date records of all site visits. Provide high-quality service and effective conflict resolution. Requirements Strong interpersonal and communication skills. Experience in debt negotiation, collections, or customer service (desirable but not essential). Self-motivated, proactive, and capable of working independently. Ability to work in a fast-paced environment with deadlines and targets. Basic IT proficiency and report-writing skills. Flexibility with working hours. Whats on Offer Competitive salary plus performance-based incentives. Company vehicle provided (including private use, with tracker). Comprehensive training at the head office. The chance to work remotely from home with allocated territory-based visits. This full-time position requires adaptability and a professional approach when interacting with customers. If you are looking for a rewarding career with a company committed to high standards and customer care, this role could be the perfect fit. Apply today to become part of a dynamic and respected field service team!

Field Representative- Sheffield Salary 27,550 +commission and company vehicle A leading UK-based field services company is seeking an enthusiastic and motivated Field Representative to join its expanding team. This role offers an exciting opportunity to work independently while engaging with customers and resolving account-related matters on behalf of various clients, primarily within the utilities sector. Key Responsibilities Conduct pre-disconnection visits and meter inspections. Perform customer vulnerability assessments and safety checks. Negotiate and facilitate payment solutions. Attend Magistrates Court to obtain and execute Rights of Entry Warrants. Oversee utility isolations and liaise with engineers and locksmiths. Ensure compliance with regulatory and industry standards. Maintain accurate and up-to-date records of all site visits. Provide high-quality service and effective conflict resolution. Requirements Strong interpersonal and communication skills. Experience in debt negotiation, collections, or customer service (desirable but not essential). Self-motivated, proactive, and capable of working independently. Ability to work in a fast-paced environment with deadlines and targets. Basic IT proficiency and report-writing skills. Flexibility with working hours. Whats on Offer Competitive salary plus performance-based incentives. Company vehicle provided (including private use, with tracker). Comprehensive training at the head office. The chance to work remotely from home with allocated territory-based visits. This full-time position requires adaptability and a professional approach when interacting with customers. If you are looking for a rewarding career with a company committed to high standards and customer care, this role could be the perfect fit. Apply today to become part of a dynamic and respected field service team!