484 jobs found

C++ Developer / Engineer (C++ Mac Extensions) WFH / London to £80k Do you have C++ coding skills combined with experience of developing Mac Extensions? You could be progressing your career at a rapidly expanding scale-up software house that is developing a highly complex network cyber security platform; the platform monitors network protocols in real-time, parses the commands and data structures to extract key metadata which is then analysed by in-house algorithms and allows customers to detect hackers, malware, data leakage and other malicious activity. As a C++ Developer you will focus on enabling the core product, written in C / C++ for Windows and Linux to run on Apple Mac software, using the latest Extensions, tools and API integrations. Location / WFH: You can work from home most of the time, meeting up with colleagues in the London office once or twice a month. About you: You have strong C++ development skills You have experience of integrating software with Apple Mac Extensions and APIs You have a good knowledge of Network Security You have VPN client or security experience You're collaborative with great communication skills You have experience of producing technical documentation You're degree educated in Computer Science or similar technical discipline What's in it for you: As a C++ Developer (Mac Extensions EDR C++) you will earn a competitive package: Salary to £80k Remote working (x1-2 days a month in London) Continuous training and career development including paid for certifications Apply now to find out more about this C++ Developer / Software Engineer (C++ Mac Extensions) opportunity. At Client Server we believe in a diverse workplace that allows people to play to their strengths and continually learn. We're an equal opportunities employer whose people come from all walks of life and will never discriminate based on race, colour, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The clients we work with share our values.

An IT Support Technician with 1-2 years 1st line Helpdesk / IT Support experience will join the dedicated Service Desk of a thriving High-Tech Engineering company. You'll bring strong communication skills as well as good troubleshooting skills. This role is fully office based and applicants should reside within the Milton Keynes area. The IT Support Technician responsibilities include: Troubleshooting and resolving hardware, software and network related issues. Providing 1st line support to end-users. Responding to helpdesk tickets via ServiceNow, email, in person and phone. Set up, configure and maintain desktop, laptops and printers. Perform hardware/software installations and upgrades. The successful IT Support Technician will bring experience in: Minimum of 1-2 years working in a 1st line helpdesk or IT support role. Windows OS and Microsoft Office applications. PC/Laptop hardware and peripherals including printers. Active Directory along with VPN and anti-virus solutions. Basic networking concepts such as IP, DNS, DHCP. Mobile devices and mobile device management tools (Intune ideal) The successful IT Support Technician will receive a competitive salary (details on application) with benefits to include Private Medical cover, Life Assurance, 25 days holiday (with trading available), retail discounts, career development and more.

Field Installation Technician Cantello Tayler Recruitment is currently recruiting for a Field Installation Technician for our client based in Ascot, Berkshire. Competitive salary and benefits. Must be a car/van driver with a clean license. Daily travel throughout the UK and Ireland with some overnight stays required. Company van and expenses provided. Field Installation Technician Responsibilities: To provide on-site customer technical expertise, efficient installation, troubleshooting and repair and supporting products in compliance with company standards, policies and procedures Accurately and thoroughly document all findings, corrective actions, taken time, expenses and components used. To complete assigned projects and service requirements throughout the UK Work with the Customer Enrichment Manager to complete assigned projects and services Maintain excellent current up to date knowledge about products, level of Maintenance Reports and Technical Information Notices relating to products Complete the monthly QA Reports Complete the PAT testing for the business, if trained and qualified. Maintain the courtesy loan pool stock, ensuring products are ready for use Assist and back up the Technical Support Executive or Engineers when required in the Ascot office (holidays, business cover etc.) To liaise with colleagues if needed to enable thorough troubleshooting Support the Company with pre-staging of demonstration equipment for trade shows/events and to dismantle and remove equipment, when required. Contribute to ideas and topics as part of the Team, working proactively with the team to achieve objectives and goals. Maintain a "wish list" of ideas to improve hardware or servicing needs and present/communicate them with the Team. Ensure responsible handling of internal and customer data in line with GDPR and best practices. To perform always in line with the Company's competencies/values, policies and procedures. To undertake any other duties reasonable to the job level as deemed appropriate by the Company Field Installation Technician required skills, knowledge and experience: Must have previous experience within a hardware service and installation role. Technical skills - hardware experience of monitors and PCs, working knowledge of Windows operating systems would be desirable. A keen interest in problem solving and technology. Hands on experience with CRM software (MS Dynamics CRM in use) Must hold a clean valid driving license Demonstrates exceptional attention to detail, with strong numeracy skills and a high level of accuracy. Performs well under pressure, consistently making sound judgements and meeting deadlines. Logical and well-organised, yet adaptable when needed; effectively manages multiple tasks and plans the day to meet objectives, KPIs, and both customer and management expectations. Confident in building strong internal and external relationships, particularly in face-to-face settings. Possesses excellent communication skills. Demonstrates a "customer" first approach and is proactive and professional in resolving any challenge that they are faced with. Understanding of GDPR and best practice for customer data management. If this Field Installation Engineer role is of interest to you, please click apply now or contact Marie Spratley in our Egham office.

IT Support Field Engineer (Windows 11 & Office 2024 Rollout) Colchester 180- 200 per day (Umbrella) Initial 3 Months Required across UK sites (all expenses paid) REED Technology are working with a client who are seeking an IT Support Field Engineer to join their Group IT team based in Colchester. You'll play a key role in a major Windows 11 and Office 2024 rollout project, ensuring a smooth transition across a large branch network, group services, and remote workers. This is a field-based position that involves regular travel to sites nationwide. When not travelling, you'll be working from the main office in Colchester, assisting with device builds, configurations, and testing. Key Responsibilities Support the rollout of Windows 11 and Office 2024 upgrades across multiple sites. Carry out on-site visits to complete upgrades, deliver user support, and ensure minimal disruption. Build, configure, and test devices at the Colchester office when not on the road. Coordinate with internal teams to schedule branch visits and update project progress. Manage hardware logistics, including collection and return of legacy equipment. Provide general IT support, rebuilds, re-images, and BAU technical assistance. Maintain professional standards for cable management and workstation setups. Skills & Experience Strong technical knowledge of Windows 10/11 and iOS systems. Proficiency with Microsoft Office (Apply online only), Office 365, OneDrive, and Teams. Experience with Active Directory - user management, group policies, and device administration. Solid understanding of networking - TCP/IP, routers, switches, Wi-Fi configuration. Hands-on experience with device builds, troubleshooting, and deployment projects. Excellent communication skills and a strong customer service focus. Flexible, proactive approach to travel and working hours. Full clean UK driving licence required. What's on Offer All travel expenses covered Opportunity to work on a large-scale IT rollout across multiple sites Supportive team environment and varied, hands-on role If you're an experienced IT Engineer who enjoys travel, technical challenges, and face-to-face user support, this could be the perfect next step for you. Apply now using the link provided.

Principal Sales Engineer Location: Remote (UK-based) with travel to customer sites Salary: circa £140k % bonus + car allowance + extensive benefits package (DV cleared) Clearance Requirement: DV (Developed Vetting) or SC if willing to go through DV process Our client is at the forefront of digital transformation, supporting the world s most essential organisations through their most complex digital challenges. By providing visibility and insight at an unparalleled scale they help clients solve problems faster, secure what matters, and drive continuous innovation across their digital ecosystems. We are now seeking a Principal Sales Engineer to support the growth of UK public sector accounts. This is a remote, client-facing role for a highly technical and experienced presales professional with a strong Government/Public Sector background and current DV clearance. Key Requirements Essential skills and experience: 15+ years experience in IT, with at least 10 years in presales, network engineering, or technical support with demonstrable success supporting UK Government or public sector clients Strong expertise in: Cisco routing, switching, gateways, and applications TCP/IP, SNMP, Netflow, VoIP LAN/WAN topologies (MPLS, Frame Relay, ATM) Security concepts and network infrastructure design Network performance and fault/alert management Solid understanding of: Operating systems Linux, Windows Cloud and virtualisation technologies SDN/NFV, Public/Private Cloud Performance tools HP/OV, Tivoli, EMC SMARTS, ArcSight Relevant certifications CCNP or CCIE or Juniper equivalent Formal presales training (e.g. Sandler, Siebel, Afterburner, Udemy) Excellent communication and presentation skills verbal, written, and visual Desirable qualifications: Degree in Computer Science, Software Engineering, or equivalent technical military training Knowledge of products such as Arbor, Radwhere, Riverbed, A10, ExtraHop Familiarity with security audits, RFP/RFI responses Exposure to security analytics tools and techniques, such as log analysis, anomaly detection, or traffic monitoring, with an interest in developing stronger skills. Understanding of full packet capture and analysis concepts, or hands-on experience with tools like Wireshark, Zeek, or similar platforms. Awareness of cybersecurity frameworks and best practices (e.g., NIST, ISO 27001) and how they apply to network assurance. Role & Responsibilities As Principal Sales Engineer, you will play a vital role in driving revenue by delivering technical presales support, demonstrating product value, and shaping best-fit solutions. Reporting to the Regional Sales Director, you will act as a trusted advisor for public sector clients and internal stakeholders. Responsibilities include: Leading technical discovery and supporting the full sales cycle Creating and delivering high-impact demos and presentations Differentiating solutions from competitors using compelling value stories Acting as a technical expert across integrators, service providers, and Government Partnering with product and engineering to influence roadmaps and relay market feedback Contributing to technical documentation, RFPs, and whitepapers Mentoring Sales Engineers, attending client meetings alongside them Building strong customer relationships and identifying upsell opportunities Representing customer needs internally and advocating for technical alignment Participating in industry events, speaking engagements, and strategic initiatives Additional Details Remote Working: Muust be comfortable with regular travel for client meetings 3-4 days per week

ISOC Tier 2 Engineer Location: Horwich, Bolton Salary: £34,000 + Benefits Hours: 24/7 Shift-Based Role The Opportunity We are seeking three ISOC Tier 2 Engineers to join a fast-paced and growing Secure Operations Centre team in Bolton. This is a great opportunity for individuals with strong networking and security skills who are looking to build their careers, gain industry certifications, and work on a variety of live projects. Key Responsibilities Provide 2nd line diagnosis and resolution of network and security issues Support and maintain customer systems including routers, switches, and firewalls Act as an escalation point for Tier 1 engineers Contribute to change management and IT service management processes Work directly with customers as well as internal project teams Participate in a 24/7 shift rota, including weekends, bank holidays, and on-call cover Engage in ongoing training and certification programmes to progress towards Tier 3 Skills and Experience Required CCNA or equivalent certification - essential Juniper (JNCIA/JNCIS) experience - highly desirable Strong knowledge of Cisco and Aruba networking technologies Background in an MSP, NOC, or NSP environment preferred Solid troubleshooting experience across routers, switches, and firewalls Server knowledge (Windows/Linux) beneficial Ability to work both independently and within a team Must be a British national and able to obtain Security Clearance (PV3) Shift Pattern and Team 24/7/365 shift rota, typically week-on/week-off Shifts start around 7:30am-8:00am On-call rota included (including weekends and bank holidays) Join an established team of 14 Tier 2 Engineers, reporting into a Tier 2 Team Leader What's on Offer Salary: £34,000 A clear training and certification roadmap (Cisco, Juniper, and security technologies) Genuine career progression opportunities into Tier 3 and beyond Exposure to a wide range of projects and customer environments Comprehensive benefits package including: 23 days annual leave (increasing with service) plus your birthday off Holiday buy scheme Pension scheme Death in service cover Bonus scheme Employee assistance programme Cycle-to-work scheme, eye care, colleague discounts, enhanced family leave Active social calendar and professional development opportunities Apply Now If you are looking to develop your networking and security career in a dynamic ISOC environment with strong training and progression, we want to hear from you. Apply today to be considered.

3rd Line Infrastructure Engineer Akkodis are currently working in partnership with a leading service provider to recruit a number of 3rd Line Infrastructure Engineers to join their team in Corsham. As a 3rd Line Infrastructure Engineer you will provide proactive and reactive support of the estate management, including resolution of incidents, root cause analysis and completion of change requests. Please note you will need to be eligible to attain security clearance once you have started in the position which the company will provide. The Role As a 3rd Line Infrastructure Engineer you will provide proactive and reactive support of the estate management, including resolution of incidents, root cause analysis and completion of change requests. The Responsibilities Call and incident Management Respond to service calls and resolve incidents to ensure SLA targets are achieved Increase the First Time Fix rate Adhere to escalation procedures Assist with technical escalations for other team members Monitor call queue and follow up with specialist support teams for resolution Utilise the relevant ITSM tool suite to monitor progress of all incidents Ensure accurate completion of all incident records and associated paperwork Monitor and update the call management system as required Assist with SLA reporting The Requirements Experience managing, maintaining, configuring and troubleshooting large scale hybrid environment Experience with Microsoft Windows Server Operating Systems, Windows Active Directory and Entra ID, VMware/Hyper-V Has a good understanding of ITIL Service Operations; Incident, Request, Problem & Change Excellent communication, writing, meeting facilitation skills Familiarity of PowerShell to accomplish tasks and provide reporting Desirable Technical qualifications, i.e. Microsoft Windows Server, Vmware Vsphere, Microsoft Azure Services In depth experience in a 3rd Line Support capacity, with demonstrable experience of resolving incidents in complex environments Good understanding of supporting server infrastructure within a hybrid ( multi-platform ) environment Management of Microsoft Windows Server within a hybrid environment Expert in providing operational support for identity services including Authentication, Authorization, Access, Federation Active Directory deployment/configuration/troubleshooting skills, including Group Policy Entra ID authentication service and access control including conditional access policies / enterprise application deployment Supporting Microsoft Windows Networking Services such as DNS/DHCP Managing Anti-Virus services and reporting If you are looking for an exciting new challenge to join a leading service provider, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.

SC Cleared Infrastructure Engineer - Farnborough - 4/5 days on site per week (phone number removed) base plus plus bonus, pension ,private medical and other benefits Looking for a DV Cleared Infrastructure Engineer who will be able to demonstrate a knowledge of the following: Essentials Key skills: Windows Server 2016+ administration. VMware vSphere/vCenter/VCF.Azure/Microsoft 365 administration. Linux (CentOS/RedHat/Ubuntu). PowerShell. EUD provisioning (Autopilot), maintenance, patching and hardening.SSO - concepts and operation. Understanding of working in protectively marked environments. Desirable skills: Kubernetes administration e.g. VMware TKGI DevSec Ops Tooling Elastic Nessus Application Packaging HashiCorp Terraform HashiCorp Vault Experience working in Agile sprints Responsibilities will be defined during induction and are likely to include: Maintain, improve, and secure the clients multi-classification, virtualised, collaboration and development environments. Work with IT infrastructure colleagues to improve Secure by Design capabilities, internally and across its projects. Provide Infrastructure support to public cloud SaaS offerings (Office 365) as well as project-based systems (public, private and hybrid clouds) in implementation and support lifecycles. Perform maintenance tasks on the infrastructure through change control. Assist with monitoring and management and project-based ticketing and alerting systems for new changes and security alerts. Triage monitoring alerts and perform appropriate action. Maintain monitoring components in line with infrastructure developments. Ensure all platforms are patched in line with provider recommendations and security policy. Quickly and accurately assess impact of incidents, initiate return to service and ensure follow up actions are completed. Identify trends and problems and plan changes to improve stability and performance. Maintain cutting edge knowledge and skills in the design and build of secure public, private, and hybrid cloud and network technologies. Develop personal knowledge through study/research toward vocational certifications in relevant technologies/vendors. Advise customers and project teams on infrastructure and support aspects. Cascade knowledge through knowledge articles for the team and wider organisation. SC Cleared Infrastructure Engineer - Farnborough - 4/5 days on site per week (phone number removed) base plus plus bonus, pension ,private medical and other benefits Damia Group Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept our Data Protection Policy which can be found on our website. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job. Damia Group is acting as an Employment Business in relation to this vacancy and in accordance to Conduct Regulations 2003.

DV Cleared Infrastructure Engineer - Farnborough - 4/5 days on site per week (phone number removed) base plus plus bonus, pension ,private medical and other benefits Looking for a DV Cleared Infrastructure Engineer who will be able to demonstrate a knowledge of the following: Essentials Key skills: Windows Server 2016+ administration. VMware vSphere/vCenter/VCF.Azure/Microsoft 365 administration. Linux (CentOS/RedHat/Ubuntu). PowerShell. EUD provisioning (Autopilot), maintenance, patching and hardening.SSO - concepts and operation. Understanding of working in protectively marked environments. Desirable skills: Kubernetes administration e.g. VMware TKGI DevSec Ops Tooling Elastic Nessus Application Packaging HashiCorp Terraform HashiCorp Vault Experience working in Agile sprints Responsibilities will be defined during induction and are likely to include: Maintain, improve, and secure the clients multi-classification, virtualised, collaboration and development environments. Work with IT infrastructure colleagues to improve Secure by Design capabilities, internally and across its projects. Provide Infrastructure support to public cloud SaaS offerings (Office 365) as well as project-based systems (public, private and hybrid clouds) in implementation and support lifecycles. Perform maintenance tasks on the infrastructure through change control. Assist with monitoring and management and project-based ticketing and alerting systems for new changes and security alerts. Triage monitoring alerts and perform appropriate action. Maintain monitoring components in line with infrastructure developments. Ensure all platforms are patched in line with provider recommendations and security policy. Quickly and accurately assess impact of incidents, initiate return to service and ensure follow up actions are completed. Identify trends and problems and plan changes to improve stability and performance. Maintain cutting edge knowledge and skills in the design and build of secure public, private, and hybrid cloud and network technologies. Develop personal knowledge through study/research toward vocational certifications in relevant technologies/vendors. Advise customers and project teams on infrastructure and support aspects. Cascade knowledge through knowledge articles for the team and wider organisation. DV Cleared Infrastructure Engineer - Farnborough - 4/5 days on site per week (phone number removed) base plus plus bonus, pension ,private medical and other benefits Damia Group Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept our Data Protection Policy which can be found on our website. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job. Damia Group is acting as an Employment Business in relation to this vacancy and in accordance to Conduct Regulations 2003.

Cloud DevOps Engineer, Sr Analyst UK (Birmingham) Salary: Competitive salary and package (Depending on level of experience) Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) at the point of application. Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO In our team we are seeking an experienced Cloud DevOps Engineer with: Deep technical know-how and hands-on experience implementing integrated automation solutions using a broad range of DevOps toolsets. Expertise in Infrastructure as Code tools, such as Terraform is preferred. Expertise with code repository management, code merge and quality checks, continuous integration, and automated deployment and management using Ansible, Jenkins, and Git. Knowledge of Docker, Kubernetes, Puppet, Chef, Maven, Ant, Ivy, and UrbanCode would be advantageous. Experience in DevSecOps, including secret management, tools integration to harden the baseline, and privilege management. Associate-level cloud certification in Azure or AWS. Hands-on experience in Azure and AWS cloud technologies, including compute, networking, storage, and security services. Expertise in designing and implementing continuous delivery and/or DevOps solutions across cloud-native and hybrid environments. Experience with approaches and tooling for automated build, delivery, and release of software, ensuring reliability and repeatability. Ability to define and manage the roadmap for DevOps implementation in an established operational environment, aligning with business and technical goals. Strong knowledge in developing integrated toolset solutions within an enterprise-wide environment, ensuring scalability, maintainability, and compliance. Working knowledge of IT Service Management (ITSM) practices and tools such as ServiceNow, with experience in incident, change, and problem management processes. Proficiency in Power BI, with the ability to build dashboards that visualise deployment metrics, cloud cost trends, incident volumes, and SLA performance, using DAX and Power Query for data modeling. On-Call Support - Provide on-call support outside of standard working hours as and when required to ensure continuity of service and timely resolution of critical issues. As a Cloud DevOps Engineer, you will: Work on multiple projects as part of a wider cloud capability team. Get DevOps up and running by overseeing the execution of tools and processes in the DevOps toolchain, and promote the DevOps culture in our client organizations. Help customers with DevOps projects by providing them with technical, consultative, and delivery services. Serve as a trusted automation and tooling advisor for DevOps initiatives by providing clients with objective, practical, and relevant advice, identifying opportunities for optimisation. Work with the development teams to meet acceptance criteria, gathering and documenting the requirements. Help lead continuous integration, delivery, automation, and infrastructure-as-code efforts for multiple cloud service offerings. Where required setting up and managing the operation of project development and test environments as well as the software configuration management processes for the entire application development life cycle. Help client's transition to DevOps by driving adoption of tools and practices, and by directing elements of the DevOps implementation. Resolve and escalate issues as necessary. Undertake necessary trainings and certifications on latest technologies We are looking for experience in the following skills: Familiarity with Azure and/or AWS CLI and SDK tools. Knowledge of Linux and Windows server operating systems. Expertise in scripting languages such as Python, PowerShell & Shell. Strong incident fault finding skills and experience. Familiarity with ITSM, Agile methodologies and tools eg Azure DevOps, ServiceNow Good communication and problem-solving skills. What's in it for you At Accenture in addition to a competitive basic salary, you will also?have an extensive benefits package which includes up to 30 days' vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for. About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we

New Job Opportunity - IT Support Specialist - Initial 12 Month PAYE Contract Our Client has a requirement for an IT Support Specialist , who will be required to work on a Contract basis in Kingston Upon Thames, Surrey. Profile : 5-7 years experience as 1st line helpdesk WITH 2nd level activities. Hybrid work: after a few weeks of training office based (3 days office, 2 days home) Contract Length : 12 month contract Job Description: As IT Support specialist you will respond to the UK ICT Manager. You will provide 1st and 2nd support to ensure smooth and efficient IT operations for employees and contractors within the UK. How can you support us? Here below your responsibilities : : Provide 1st and 2nd level IT support to end users resolving hardware and software issues Install configure and maintain operating systems and software application Liaise with external providers (printing, mobile and audio services) Participate in IT projects like upgrades, deployments and system improvements Prepare relevant assets to be ready for new employees onboarding and life cycle Maintain IT asset inventory and physical security in the data centre Ensuring any equipment is tidy Manage administrative privileges, passwords and user access in line with control procedures and policies Amend technical support documentation to ensure guidance on errors and troubleshooting within the team Manage support requests, incidents and resolutions in the ServiceNow help desk What are we looking for? Experience : 5-7 years in 1st and/or 2nd line activities in a helpdesk team within an engineering company or similar Education : HNC, HND or bachelor s degree or equivalent Technical skills : HW/SW troubleshooting, network protocols, SCCM, Active Directory, Cisco IT skills : MS365 , Windows and Service Now Company information At First Recruitment Group we understand just how important it is to secure the right people. That is why our Recruitment Consultants always take the time to understand requirements in detail and offer sound advice to both clients and candidates. We actively recruit at all levels and this is a superb opportunity for an IT Support Specialist looking for new employment. As part of putting people first, we strive to be an equal opportunities employer and we are always looking to increase the diversity of our workforce, working closely with our clients to ensure everyone is included.

My well established Client is urgently recruiting for a Field Engineer who can deliver outstanding technical service both remotely and on-site, ensuring their client's IT systems run smoothly and efficiently. My Client pride themselves on delivering exceptional IT support to a diverse range of clients. As part of their growing technical team, you'll act as a critical escalation point for the Service Desk, taking ownership of complex technical issues, diagnosing root causes, and implementing solutions that make a real difference, predominantly on various Client sites. What You'll Be Doing Providing advanced on-site and remote technical support to our clients, resolving escalated issues efficiently and professionally. Collaborating with clients to understand their environments, anticipate needs, and recommend improvements. Supporting and mentoring other engineers when required, ensuring high standards across the service desk. Installing, configuring, and supporting a wide range of IT hardware and software, including servers, workstations, and networking equipment. Running, patching, and terminating cabling for new hardware installations. Maintaining security and compliance across client environments with technologies such as InTune, Conditional Access, and DRaaS solutions. The right Candidate will not just be technically capable, but also confident, proactive, and a great communicator. The ideal candidate will bring a broad technical knowledge base, a collaborative mindset, and the ability to work independently when required. Essential Skills & Experience: Demonstrable experience in a Service Desk or Field Engineer role Strong understanding of IT principles and Microsoft Windows Server/Desktop environments Excellent troubleshooting and diagnostic skills, both remote and on-site Familiarity with networking technologies: TCP/IP, Firewalls, Routing/Switching Experience with Azure Active Directory, Backup/DRaaS technologies, and IaaS environments Strong knowledge of Intune, Conditional Access, and related security frameworks Comfortable running, patching, and terminating cabling as part of new hardware installations A current and valid UK driving license (essential) The role is predominately field based, Clients are typically around Berkshire, Hampshire and Wiltshire, there will be a company car and mobile phone allowance provided. This is a great role with a fantastic Client, please send an up to date CV for an immediate response and more information on the opportunity.

This is a fantastic opportunity to join a national brand as they undergo a range of exciting technology work. As the 2nd Line IT Support Engineer, you will join on an initial 6 month contract, Inside IR35, and provide a wide array of desktop-based, end-user support from the company's Leeds headquarters. Client Details Michael Page are proud to be working exclusively with a key client of ours as they look to hire a 2nd Line IT Support Engineer at their Leeds site. The business are national, with sites across the UK, made up of approx. 3,000 users. Investment into their technology estate is a key priority, where they consistently look to work with the best-in-class, cutting-edge technology stacks. They have a very successful track record of embedding strong contractors within their teams, allowing them to work symbiotically with permanent counterparts in achieving business objectives. Description The business are undergoing the transition from Windows 10 to Windows 11, and you will be involved in this migration work. In addition, you will have responsibility of diagnosing and resolving general Windows system and software issues. You will regularly be assisting colleagues with Office365, email, and mobile device setups (both Android & iPhone), as well as working with Active Directory for new starter setups and Group Policy work. Networking will be a part of the role, where you will be supporting communication tools, including telephony, Teams, and VoIP. You'll have overlap into some server administration responsibilities, covering Windows Server and Azure, however, the main focus will be on desktop support. On-site hardware and peripheral device support will be a requirement, such as setting up printers and handling driver configurations. You'll work alongside external providers as the company's 'hands and eyes' on-site in Leeds. As an escalation point, you'll partner with the IT Service Desk to provide smooth 2nd Line support. You will be based in Leeds, and cover two main sites. Any support of wider sites can be done remotely, with no travel required outside of Leeds. Profile As the successful candidate for the 2nd Line IT Support Engineer role, you will have the following experience. Essential: At least 2 years in a similar IT Support role, covering a wide array of Windows-based support at the 2nd Line level. Windows 10/11. Office365. Active Directory. Networking, including DHCP/DNS, TCP/IP, LAN/WAN. Desirable: ITIL Powershell scripting Azure Active Directory / EntraID Job Offer Competitive daily pay rate of 200 - 250 GBP (Inside IR35) Minimum 6 month contract duration, with likelihood of extension.

3rd Line Engineer - Microsoft Technologies Greater Bristol - Hybrid - 2 days a week 36,000 - 50,000 Our client is a Managed Service Provider specialising in Microsoft Technologies. They are looking for a 3rd Line Engineer to join their team, providing technical support across their client base and contributing to project delivery. You'll need to demonstrate your experience in diagnosing and resolving issues, implementing technologies and supporting the 1st and 2nd line teams when needed. You'll benefit from being passionate on technology and eager to learn more. We're looking to speak to candidate who possess the following: Proven experience working in a 2nd or 3rd line team Strong technical knowledge across Microsoft Azure, Microsoft 365, Windows Server, and networking Excellent communication and customer service skills If you meet the criteria above please apply for more information.

In a team providing 24/7 IT support for On-Prem and Cloud applications As part of a dedicated, internal IT team, the Systems, Infrastructure and Network Engineer will provide full IT support for the wider organisation, including extensive IT systems found in large corporate engineering companies as well as On-Prem and Cloud provisions. Work will vary, but the team takes pride in responding quickly and efficiently to support cases escalated from helpdesks. Due to the nature of projects, you will be expected to be onsite quickly if required, so interested applicants do need to live in Cambridge or fairly close to Cambridge (up to 1.5 hours away commute; athough in general you may only be in the office 2+ days per week). You would be expected to be on-call for out-of-hours support one-week-in-four (again being able to go into the office quickly during this time; this doesn t happen often, but the business provides a 24/7 service to their customers so the ability to provide support is required). Requirements: Extensive experience in IT Systems or Network Engineering (this is not a sysadmin desktop support role). Expertise and project understanding around networking (including TCP/IP, DNS, ports and protocols, routers, latency, firewalls, VPNs etc ). Experience with both Windows Server systems administration (Active Directory, RADIUS, PowerShell); and Linux systems administration (Ubuntu, Apache2, OpenSSL). Experience with different email configurations and management (DMARC, SPF, SMTP, IMAP). Additional experience with database administration (SQL Server, Oracle); MS 365 administration; virtual machine hosting; and Azure would be beneficial. The role is particularly people-facing, so good communication skills and ability to translate technical jargon for non-technical audiences is important. Similarly, the ability to multitask, lead on projects and being adaptable is important. On offer is a competitive salary with good benefits. The company provides support to employees and flexibility to accommodate work-life balance when possible. Another top job from ECM, the high-tech recruitment experts. Even if this job's not quite right, do contact us now - we may well have the ideal job for you. To discuss your requirements call ecm or email your CV. We will always ask before forwarding your CV. Please apply (quoting ref: CV27483 ) only if you are eligible to live and work in the UK. By submitting your details you certify that the information you provide is accurate.

Embedded Software Engineer (Hybrid) Offering £45,000 - £50,000 Basic Salary plus Excellent Benefits! Our client is an established global engineering business, currently recruiting an Embedded Software Engineer to join their established team based in North Yorkshire. The successful candidate will take ownership of the development of firmware and software for our client s product portfolio. The Embedded Software Engineer role will be split into two functions: DevOps, and New Product Development. DevOps You will develop new embedded system software variants which tailor the product for customer needs. You will work with the Technical Support Engineers to determine and implement specifications with customers. You will be required to manage your workload, ensuring that stakeholders are aware of the development process. New Product Development You will leverage your understanding of the products gained from your DevOps function to develop a system that maximises configurability and robustness of the products. This function will have you creating new algorithms, functions, protocols, etc. You may be required to develop native Windows applications to interface with the products and any new firmware that you may create. Embedded Software Engineer Role Purpose To translate project requirements into technical capabilities and outputs. Work with the relevant stakeholders to create new variant specifications and determine appropriate time schedules, and ultimately ensuring it is technologically realisable. With the project manager, monitor and report on progress of all allocated tasks. Maintaining code as well as its effective storage. Ensure that any outputs are appropriate and have been verified accordingly. Embedded Software Engineer Skills & Experienced Experienced Embedded Software Engineer (C/C++ programming). Understanding of Atmel and Microchip environment and MCUs. Extensive debugging skills. Appreciation of embedded system hardware design and PCB design. Ability to understand component/product Technical Data Sheets. Ability to analyse complex data and identify trends. Decision making experience and capability. Ability to communicate effectively with cross-functional teams. The Embedded Software Engineer position is offering £45,000 - £55,000 basic salary plus excellent benefits. This is a full-time, permanent, hybrid position with great development opportunities for the successful candidate. All successful candidates will be contacted within 5 days of application for the position of Embedded Software Engineer. This vacancy is being advertised by Technical Prospects Ltd. The services advertised by Technical Prospects Ltd are those of an Employment Agency.

Software Support Engineer Cowes, Isle of Wight (Office-based) Approx 46k + bonus + healthcare + pension + 25 days holiday Permanent 37 hours per week Are you a tech-savvy problem solver with a background in software and systems engineering? If you're motivated by delivering exceptional customer service and want to play a key role in supporting advanced software solutions used worldwide, this is the opportunity you've been waiting for. In this crucial role, you'll provide high-quality support to end-users and engineers as they deploy, operate, and get the most from mission-critical software. You'll proactively troubleshoot, deliver training, and ensure software systems are healthy, efficient, and secure. Key Responsibilities Provide expert support, troubleshooting and guidance for end-users and engineers (remotely, by phone, or onsite) Reproduce, diagnose, and resolve software/system issues quickly and accurately Plan and implement system health and preventative maintenance measures Create and deliver engaging training courses for users and engineers Develop and update best practice guides, FAQs, and knowledgebase articles Deploy, configure, and update software solutions to customer sites Liaise with development teams on feedback and continuous improvements Stay updated with new product releases and technologies Travel internationally as needed to support customers and colleagues Key Skills & Experience 3+ years' experience supporting, troubleshooting, and deploying software solutions Solid background in software and systems engineering Proficient in Microsoft OS setup/troubleshooting, relational databases, networking, and common protocols Strong working knowledge of Microsoft Office suite Analytical, methodical approach and strong problem-solving skills Excellent verbal and written communication skills; team player with self-motivation and customer focus Desirable (not essential): Degree in engineering/software, experience in customer service, system integration, code troubleshooting, process automation, SQL Server, DCOM, OPC, and Windows security. What's on Offer Permanent, office-based contract (Cowes, Isle of Wight) Competitive salary ( 46k region) plus discretionary bonus 25 days' holiday (+ bank holidays), increasing with service 5% employer pension contribution, private healthcare after probation, and death in service benefit Innovative, global company with exceptional career progression and opportunities for international travel If you've held any of these roles or used these technologies/skills, this role could be a great fit: Software Support Engineer, Systems Support Engineer, Technical Support Analyst, Application Support Specialist, Systems Integration Engineer, Customer Support Engineer, Field Support, SQL Support. Ready to be the vital link between users and technology? Apply now and become part of a world-leading software support team! We are open to applicants willing to relocate to the IOW. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.

Service Desk Engineer (1st/2nd Line) We are working with a leading IT service provider that is looking for a skilled Service Desk Engineer (1st/2nd Line) to join their team. This is an exciting opportunity to be part of a dynamic and fast-paced environment, providing high-quality IT support and solutions to a diverse client base. Responsibilities: Logging all actions and ensuring accurate documentation in ConnectWise. Answering calls and delivering excellent customer service at all times. Meeting individual and team KPI targets in line with Service Desk goals. Escalating IT issues to the Senior Service Desk Engineer or Service Desk Manager when required. Managing and maintaining IT Glue documentation for customers and internal use. Collaborating with the Sales team to provide solutions and recommendations. Supporting hosted environments and local infrastructure for clients. Diagnosing and resolving technical issues for clients and internal teams. Assisting in small to medium-sized IT projects as directed by the Service Desk Manager. Applying security updates and system upgrades for clients and internal systems. Setting up and configuring core servers for clients and internal use. Ensuring software licensing records are maintained. Providing technical support for both Mac and PC users. Minimum Experience: 12+ months experience in a helpdesk or IT support role. Experience with Windows 10/11 managed support. Printer and server management (2016/2019). Management of domains/DNS (GoDaddy, 123 Reg, etc.). Office 365 Admin Centre / Exchange experience. SharePoint, OneDrive, and Teams support. Networking (DNS, DHCP, TCP/IP). Cybersecurity solutions (AV, email security, web filtering). Preferred Knowledge: 2+ years of experience in an MSP environment. Hyper-V / VMware. VOIP telephony support (3CX, Horizon). Remote Desktop solutions (Azure WVD, RDS). MDM solutions (Intune, Hexnode, etc.). Experience with ConnectWise Manage, Automate RMM tools, and IT Glues If you re an experienced Service Desk Engineer looking to take the next step in your career, we d love to hear from you. Apply now to be considered for this exciting opportunity!