Dynamite Recruitment

Coordinator Location: Cosham/Hybrid (2 Days Remote, 3 Days Office After Probation) Salary: £28,500 plus a 5% annual Hours: Monday - Friday, 37.5 hours (Flexible Between 8AM - 6 PM) Dynamite Recruitment is currently working on behalf of a well-established award-winning organisation who are UK wide. Our client pride themselves on providing a specialist service and due to changes within the business are now looking to recruit a Customer Service Coordinator to manage client accounts. As a Customer Coordinator you will be responsible for managing client accounts, handling various enquiries, and ensuring exceptional customer service. No two days will be the same, and you will play a key role in maintaining and growing business relationships. What You'll Be Doing Acting as the main point of contact for assigned accounts, ensuring excellent client management Assisting customers with enquiries via email & phone Managing business customer relationships and strengthening key accounts Handling enquiries from start to finish and providing tailored solutions Resolving complaints where required and ensuring a positive outcome Liaising with third parties & internal teams to support client needs Completing high volumes of administrative tasks related to account management What We're Looking For Previous experience in an Account Manager/Co-ordination/Call Handling role or telephone-based customer service/call centre experience Ability to manage multiple client accounts and meet deadlines Strong communication, negotiation, and relationship management skills Excellent multitasking and organisational abilities Strong administrative skills with attention to detail Proficiency in Microsoft Office (Excel & Outlook) If you're a proactive and results-driven Coordinator/Account Manager looking to take the next step in your career, we want to hear from you! To apply, please submit your CV or contact Fran Curtis for more details.

Customer Sales & Service Operator Location: West Sussex (Office-based with some hybrid options) Salary: £25,000 per annum, rising to £26,000 after successful probation Hours: Full time, Monday Friday (no weekends) A well-established and highly respected UK financial services provider is seeking a Customer Sales & Service Operator to join their friendly and professional team based in a truly unique office setting in West Sussex. This is an office-based role offering long-term stability, excellent benefits, and full training within a regulated environment that puts customer care at its heart. The Role You will handle inbound and outbound customer enquiries, converting sales opportunities while ensuring all interactions are compliant, accurate, and delivered with care and sensitivity. Key responsibilities include: Handling customer sales enquiries via telephone, email, and written correspondence Converting enquiries into policy sales in line with product terms and FCA requirements Completing accurate and sensitive medical screening Collecting premium payments accurately and in a timely manner Making outbound calls as required Using internal sales and customer systems confidently Ensuring all communications are clear, accurate, and appropriate Treating customers fairly and professionally at all times Escalating issues and contributing to continuous service improvement Building strong working relationships with internal teams Adhering to all regulatory, insurer, and compliance guidelines About You You ll be a confident communicator with a strong customer focus and the ability to work accurately in a busy, regulated environment. You ll ideally have: GCSEs (or equivalent) including English and Maths Experience in customer service, sales, insurance, or another regulated environment (Travel insurance or medical screening experience is advantageous but not essential) Excellent written and verbal communication skills A calm, empathetic, and professional manner Strong attention to detail and organisational skills Ability to work under pressure during peak periods Confidence using Microsoft Office and CRM systems A flexible, enthusiastic, and approachable attitude Salary & Benefits £25,000 salary, rising to £26,000 after successful probation Contributory pension (2.5% employee / 7.5% employer) from 3 months service Private Medical Insurance from 6 months service 20 days annual leave, increasing by one day per year up to 25 days Statutory Bank Holidays in addition to annual leave Your birthday off (extra day s leave) Hybrid working embraced (following initial office-based period) No weekend working Free on-site parking Unique working environment within a historic estate Death in Service benefit from day one Income Protection (permanent health insurance) Professional qualification study support Discounted travel insurance

HR Administrator Full time, permanent Chandlers Ford We are proud to be working with an established client, who have a track record of providing exceptional careers and progressive opportunities to employees. They are looking for a full-time Administrator to join their HR team working at their head office in Chandlers Ford Responsibilities of the HR Administrator Providing overall administrative support to the HR Department Accurately inputting data onto CRM systems Dealing with enquiries from technicians, and office-based staff Performing vetting for new employees Writing up contracts for new employees Updating the CRM databases with leaver information Generating reports for HR Managers Ideal requirements of the candidate Strong administration skills Excellent communication skills - written & verbal High levels accuracy and attention to detail Be able to work under pressure, and adapt to changing requirements Proficient in IT and using CRM systems Great team player If you are interested, please apply for the role or call Flo Elmes for more details (phone number removed) (url removed)

Customer Service Administrator Location: Cosham (Hybrid after probation, with 2 days remote and 3 in office) Salary: £28,500 P/A plus a 5% annual bonus Hours: Monday to Friday (shifts between 8:00am 6:00pm) We are looking for a proactive and adaptable Customer Service Administrator to join our busy Operations team. This is a varied and fast-paced role where no two days are the same, making it ideal for someone who enjoys multitasking and delivering excellent customer support. The Role You will play a key role in supporting day-to-day operations, ensuring a high standard of service is delivered across a range of administrative and customer-focused tasks. Flexibility and a hands-on approach are essential, as you will be working across different areas depending on business needs. Key responsibilities include: Providing administrative support across the team Handling inbound calls and responding to customer queries Monitoring and following up on ongoing cases or requests Managing and processing customer-related documentation Supporting internal processes to ensure smooth day-to-day operations Maintaining accurate records and systems Adapting quickly to changing priorities and workload demands You will have: Experience in both administrative and customer service or contact centre environments The ability to switch between tasks quickly, while maintaining focus when needed Strong attention to detail with the ability to process high volumes of work accurately Excellent communication skills and a customer-focused approach A proactive and flexible attitude Benefits include: Car schemes and discounts. High pension scheme. Annual salary review. Free parking. Dress down parking. Buy and carry over annual leave. Please submit your CV to be considered for the role, if you have any questions please call Molly on (phone number removed).

Customer Service Executive/ Co-ordinator Location: Hybrid 2 days from home, 3 days in-office, Following probation Salary: £28,500 plus a 5% bonus OTE £29900 Plus fantastic benefits which include the following Hybrid working 2 days remote after probation 6% pension contribution Employee car scheme Drive a fully insured brand-new car for just £200/month (you can add family members also) Gym memberships & well-being hours 25-30 days holiday (based on service) Enhanced maternity, paternity & premature baby leave Learning & development opportunities Plus, many more amazing benefits Hours: Monday to Friday, 37.5 hours per week (flexible between 8 AM 6 PM) Dynamite Recruitment is proud to be supporting an award-winning business in their search for talented people to join their business ! We are currently recruiting for an exciting Customer Service Executive position with a leading, well-established business. This is a fantastic opportunity for someone with a background in telephone-based customer service who s looking to develop their career in a dynamic and supportive environment. What you ll be doing: As a Customer Service Executive, you will be : Assisting customers over the phone and by email with a wide range of enquiries Managing client accounts and building lasting relationships Following enquiries through from initial contact to resolution Handling complaints in a professional and empathetic manner Working with internal departments and third parties to support customer needs Completing a range of administrative tasks and call handling duties What we re looking for: Previous telephone-based customer service or call centre experience Strong communication and interpersonal skills Ability to multitask and work under pressure Great attention to detail and solid admin skills Proficiency in Microsoft Office, especially Outlook and Excel If you re passionate about delivering excellent service and want to work in a vibrant, people-focused team, we d love to hear from you! For more information or a confidential chat, contact Fran Curtis at Dynamite Recruitment on (phone number removed) , or simply apply now and we ll be in touch.

Customer experience Advisor Chandlers ford Competitive salary Dynamite Recruitment is working in partnership with a leading Fire and Security business which is growing rapidly- currently they have over 800 staff nationwide They have a track record of providing fantastic opportunities to candidates throughout the country. Due to their expanding team and client base, they are now seeking a Customer experience advisor Your responsibilities: To deal with all escalated complaints and escalated retentions opportunities that come into the customer service team, assisting Customer Service Advisors, being a source of experience and support, doing this all within the timescale agreed in our Service Level Agreements (SLA's). Ensure all complaints and retentions are closed down correctly as per the process. To manage the customer experience mailbox as part of a team. Ensure the data in Microsoft Dynamics NAV (NAV) is updated in order to resolve your complaint/retention, speaking to the CST Data & Onboarding Team where needed. To send the customer satisfaction survey on a weekly basis and ensure the report is pulled monthly and cascade to key stakeholders. To make outbound customer care calls to obtain real life information from our customers on our service delivery, ensuring any issues are resolved either at the point of call or as soon as reasonably practicable. Contact customers who have completed the survey whether their response be positive or negative. Complete the customer satisfaction survey KPI's on a monthly basis. Send monthly complaints data to relevant managerial departments to highlight trends and allow for business improvement. Highlight to stakeholders any worrying trends or issues that will affect our customers or the business objectives. To introduce our customers to other products and services we offer and therefore increase sales. To have a good understanding of Fire & Security Products to assist in the management of the account, your commerciality, and positive views the customer has about Churches. To answer the phone to assist with overflow calls from the wider Customer Service team in the event of catastrophic staffing issues or a business continuity event. Assist in audits ensuring the company maintains existing accreditations and to support the attainment of aspiring accreditations. To utilise your calendar to manage your day and tasks. To have excellent liaison and communication to all customers and departments. Please apply or contact Diane on (url removed)

Complaints Handler Location: Bracknell This is a temporary role for 12 weeks, with potential to remain further - but not guaranteed. Salary: £32,715 P/A (£15.50 - £17 P/H) Hours of work: 37 hours per week 8.30AM to 5PM Dynamite Recruitment is delighted to be working in partnership with a very well-established and fast-growing organisation based in Bracknell. Our client is looking to recruit Complaints Handler/Customer Relations Officers to join their busy team. As a Complaints Handler/Customer Relations Officer you will be responsible for: Work as part of a specialist complaints department to deal with customers who have a complaint to make or who are disgruntled with the service that they have been provided with Respond and resolve customer complaints and escalations. Liaise with internal departments and third parties to manage the enquiry with professionalism. To provide a solution to customers within satisfactory timescales Ensure that feedback is provided to the appropriate Line Manager regarding the outcome of a complaint. Follow up with the customer if necessary and to ensure that a bad situation is turned into a positive one. To respond to customers needs in person and via email. The Ideal Complaints Handler will have/be: Demonstrable experience of Complaints & Resolution / have worked within a customer service role where you have managed challenging situations. Excellent English skills with strong letter writing skills. Confident, and if necessary, authoritative on the phone. Strong interpersonal and influencing skills. Ability to prioritise workload. Work independently as well as part of a team. Strong customer service and telephone skills. Good negotiating skills. To be considered please submit your CV asap.

Part time Administrator Location: Chandlers Ford, Southampton Salary: £27,000 Pro rata Contract: please not this is a 12-month temporary assignment initially Hours: Part time 30 hours per week, ideally 9am to 3pm Monday to Friday although can be flexible Dynamite Recruitment is delighted to be working in partnership with a well-established and growing service provider based in the Southampton area. Due to continued growth, our client is seeking an organised and proactive Part time Administrator to join their busy operations team. The Role As a part time administrator / coordinator you will play a key role in ensuring the smooth delivery of services by acting as the central point of contact between customers, engineers, and technicians. This is a fast-paced position that requires strong organisational skills and the ability to manage multiple priorities effectively. Key Responsibilities Managing customer expectations and scheduling service visits via email and on the telephone Coordinating multiple engineer and technician diaries Confirming appointments with customers ahead of visits Issuing job sheets and ensuring engineers have the required materials and stock Planning efficient routes for field teams Booking in works and updating internal systems Completing high volumes of administration accurately Handling customer queries and resolving complaints professionally Checking timesheets and tracker activity to support payroll Raising quotations and invoices for completed works Supporting aged debt resolution Signing off supplier invoices and assisting the Finance team Arranging servicing, maintenance, equipment hire, and emergency breakdown support To be successful in this role, you will have Previous administration experience (essential) Excellent organisational skills and strong attention to detail Confident communication skills, both written and verbal The ability to manage multiple tasks in a fast-paced environment A proactive, reliable, and customer-focused approach Confidence working in a fully office-based environment Experience within a scheduling, operations, or service coordination role would be highly advantageous. What s on Offer Salary of £27,000 pro rata Monday to Friday hours Opportunity to join a stable and growing business Immediate interviews available. Please contact the Commercial Desk on (phone number removed) for more information or submit your CV as soon as possible to be considered.

Key Accounts Administrator Full time, permanent Chandlers Ford We are working with an established leader in the Fire and Security industry who continue to grow rapidly, providing fantastic progressive opportunities to their employees. Due to their increasing client base, they are looking for a motivated individual to join their team as a Key Accounts Administrator in Chandlers Ford Responsibilities of the Key Account Administrator: To provide support on & to liaise between the customer and internal teams to ensure any KPIs or Service Level Agreements are met To ensure all accounts data is updated To complete daily, weekly and monthly tasks as assigned to you to support on large national customers. To answer the phone when the call volumes are exceeding normal levels or when assigned to overflow To upload documents to customer specific portals in line with their contract requirements as required To proactively identify ways to improve our processes to be as automatic as possible through good knowledge of NAV To maintain the information on the customer comments in NAV and on all intranet/SharePoint platforms. To have a good understanding of Fire Security Products to assist in the management of the account, your commerciality, and positive views the customer has about the business To have excellent liaison and communication to all customers and departments If you are interested, please apply as this role will go quickly!

Administrator/ Coordinator Location: Basingstoke (Hybrid option of 1 day a week from home available) Salary: £13.50 per hour Hours: Full-time, Monday to Friday Contract Type: This is a temporary assignment for 12 weeks, with possibility to remain further. About the Role We are seeking a proactive and detail oriented Administrator/ Coordinator to join a specialist team based in Basingstoke. This is an excellent opportunity for someone who thrives in a fast-paced environment. As a coordinator you will be working with the service team who have a backlog You will assist them with working through safety checks - contacting customers to gain access and complete them . This requires a good communicator with the ability to adapt to various customer types as well as someone well organised to coordinate the checks being completed. Key Responsibilities: To work within the service team assisting with booking in safety checks Raise and manage internal and external work orders for servicing Ensure that the bookings are costed, closed, and processed accurately and within set timeframes Liaise with customers via the telephone to book in service visits Liaise with third party providers and clients to schedule in work to be completed Co-ordinate diaries and visits Process purchase orders and data using excel Generate regular reports Respond to telephone and Microsoft Teams enquiries in a professional manner Carry out general administrative tasks The ideal administrator / Coordinator will have / be Experience in an office or administrative environment Proficiency in Microsoft Office (Outlook, Word, Excel be well organised an able to multitask Be a good communicator Be available and happy to commit asap To apply, please submit your CV as soon as possible - or contact the Commercial Team on (phone number removed).

Chef Start date : Monday 6th October This role is ongoing on a temporary basis to start Immediately Location: London (W11) Pay: £15.37 per hour Hours: 35 per week Closing date: Friday 3rd October 2025 Your new role We're looking for a Chef to join our client's team in West London. You'll be working in a community café environment, preparing healthy, nutritious meals for members on a daily basis. About the scheme This is a welcoming, accessible community hub that provides a mix of services, activities, and support for local people of all ages. Facilities include a café-style dining area, social spaces, activity rooms, and a garden area. Regular events and activities are held to encourage connection, wellbeing, and learning. Our client Our client is a trusted provider of housing and community services across the South of England. They are committed to creating safe, welcoming spaces where people can belong, grow, and thrive. Apply now and submit your cv ! If you're passionate about cooking healthy meals and being part of a warm, community-focused environment, we'd love to hear from you.

Dynamite Recruitment are supporting a well established Business based near Portsmouth and the recruit of an Experienced SIPP Administrator to join their team. This is a really exciting time to join the company, with fantastic new clients & contracts enabling company growth, we can offer personal development opportunities available, including internal team management opportunities. As a Senior SIPP Administrator , you will be responsible for administering the full life cycle of SIPPs, handling complex pension tasks, supporting colleagues, and ensuring accuracy, compliance, and excellent client service. Key Responsibilities Set up new SIPPs and manage key processes such as contributions, transfers, and drawdown benefits Handle complex transactions, escalated cases, and statutory reporting Perform quality checks and provide technical guidance to team members Assist with training, mentoring, and developing team knowledge Support process improvements to enhance efficiency and service standards Build strong client relationships and manage complex queries professionally Ensure compliance with relevant regulations and maintain accurate records What We're Looking For We re seeking a detail-focused professional with strong organisational skills and a passion for delivering excellent service. You should be comfortable working independently and collaboratively, with the ability to manage multiple priorities effectively. Skills & Attributes Excellent attention to detail and high accuracy Strong communication and interpersonal skills Proactive, supportive team player Confident in managing workloads and meeting deadlines Proficient in Microsoft Office Experience & Knowledge Prior experience in pension administration, particularly SIPPs, is desirable Knowledge of pensions legislation and HMRC regulations is an advantage Relevant pensions qualifications (or working towards) are beneficial We can offer exam support, career development, Hybrid working, as well as work around 'school hours' if desired. £30,000 - £35,000 + Bonus For more information please apply or contact Tegan at Dynamite Recruitment

Fire & Security Engineer Location: London Salary: Up to £50,000 basic (OTE significantly higher with bonuses) Hours: Flexible - manage your own diary (40 hours per week) Why Join This Company? Join one of the UK's leading Fire & Security specialists, with over 800 staff nationwide . You'll be part of a business that invests in its people, rewards success, and offers genuine opportunities to develop across both fire and security systems. We are open to speaking to candidates who have a bias towards either fire OR security, and would like training! What sets this role apart: Highly lucrative bonus scheme - earn well above your basic salary (OTE £55K+ Uncapped) Company van & fuel card (personal use allowed) Flexible hours - as long as you complete 40 per week, you control your time Call out rota only 1 in 7/8 with enhanced overtime rates Premium client base - schools, hotels, pubs, healthcare National support network + local autonomy = best of both worlds Dedicated area coverage - no endless travelling across regions The Role - Fire and Security Engineer Service, fault-finding & small works across fire alarms, intruder alarms, CCTV & access control Deliver both reactive & planned maintenance with professionalism Build lasting client relationships while working on well-maintained, high-quality sites What We're Looking For Proven experience in fire alarms, intruder alarms, CCTV, or access control Strong diagnostic & fault-finding ability Self-motivated, reliable, and great with customers Full UK driving licence Ready to Apply for this Fire and Security Engineer opportunity? If you're looking for a role that offers high earnings, flexibility, and long-term career growth , this is the one for you. Apply today or call Diane on (phone number removed) - this Fire and Security opportunity won't be around for long!

Driver £24,750 Leeds Full Time Permanent MUST HAVE UK DRIVING LICENSE - THIS ROLE WILL BE TRAVELLING BETWEEN MANCHESTER AND PETERLEE, SO IDEALLY NEED SOMEONE BASED AROUND THE MIDDLE OF THAT AREA. Dynamite Recruitment are recruiting on behalf of a leading national provider of fire and security solutions, trusted by thousands of businesses across the country. They are looking to expand their team with the onboarding of an Driver / Logistics Operative working in the Warehouse Team. In the first instance you will be going to different lock ups covering the North East to pick up all outstanding stock and bringing it back to head office. To ensure all stock counts on technicians are carried out at regular intervals. To complete audits on vehicle condition and safekeeping of stock both in the vehicle and the storage facilities. To be responsible for the updating and maintenance of the calibrations and Pat testing of equipment. To collect certain waste materials from the technicians and/or their sites for return to HO or other main sites for onward collection. To liaise with technicians arranging convenient date, time and location for the stock count. To travel and meet within your allocated work area to provide a high level of service to our technicians. Organise and plan route in advance (in line with technicians planning). Plan your time effectively to optimise fuel economy and time efficiency. To make stock deliveries/collections to Technicians to enable them to work as efficiently as possible. To help recover vehicles, stock or waste from technicians or acquired premises. For more info please contact Sophie Quinn - (url removed)