Red Snapper Recruitment Limited
Fareham, Hampshire
Red Snapper Managed Services require PIP 2 Investigators, working with the Defence Serious Crime Command (DSCC) in Fareham (Hampshire) or Bulford (Wiltshire) Leaving the police doesn't mean leaving your skills behind. At RSMS, you'll be part of the Major Crime Team, a specialist team investigating serious and complex crime This is an opportunity to apply your PIP2 investigative expertise, evidence handling skills, and victim-first approach in a unique, high-profile environment. You'll work in a collaborative, multidisciplinary team, sharing investigative techniques, mentoring others, and continuing to make a real impact on major crime investigations. We actively support ex-police colleagues through the transition into this new working environment. Alongside structured career development and free e-learning, you'll benefit from CPD opportunities in areas such as investigative practice, disclosure, safeguarding, and legislative updates. With flexible part-time assignments (3 days per week), you'll play a critical role in supporting investigations while maintaining a healthy work-life balance. What we offer: 18.75 per hour 3 days per week (Tuesday to Thursday), 8 hours per day - Office based only Fixed term to April/May 2027 On-site subsidised restaurant and Costa Coffee Free parking On-site convenience store Subsidised gym membership Key Accountabilities include: Work with investigators, specialists, and managers to gather and turn intelligence into evidence. Collect, record, and retain material in line with evidential standards. Plan and prioritise investigative actions based on risk and proportionality. Interview witnesses and suspects in accordance with PIP2 standards. Safeguard victims, complete risk assessments, and formulate victim strategies. Analyse, assess, and evaluate evidence to identify offenders. Prepare case files, manage disclosure, and produce professional reports. What We're Looking For: PIP2 accreditation (or equivalent investigative experience). Experience investigating serious and complex crimes. Strong interviewing, evidence-handling, and case-building skills. Knowledge of disclosure, safeguarding, and relevant legislation. A team player, committed to collaboration and mentoring. You can apply through this site or click on the link below: (url removed) We are an equal opportunities employer and welcome applications from all members of the community. All applications will be considered on the basis of objective criteria, such as qualifications, experience and ability to do the job.
Jun 12, 2026
Contractor
Red Snapper Managed Services require PIP 2 Investigators, working with the Defence Serious Crime Command (DSCC) in Fareham (Hampshire) or Bulford (Wiltshire) Leaving the police doesn't mean leaving your skills behind. At RSMS, you'll be part of the Major Crime Team, a specialist team investigating serious and complex crime This is an opportunity to apply your PIP2 investigative expertise, evidence handling skills, and victim-first approach in a unique, high-profile environment. You'll work in a collaborative, multidisciplinary team, sharing investigative techniques, mentoring others, and continuing to make a real impact on major crime investigations. We actively support ex-police colleagues through the transition into this new working environment. Alongside structured career development and free e-learning, you'll benefit from CPD opportunities in areas such as investigative practice, disclosure, safeguarding, and legislative updates. With flexible part-time assignments (3 days per week), you'll play a critical role in supporting investigations while maintaining a healthy work-life balance. What we offer: 18.75 per hour 3 days per week (Tuesday to Thursday), 8 hours per day - Office based only Fixed term to April/May 2027 On-site subsidised restaurant and Costa Coffee Free parking On-site convenience store Subsidised gym membership Key Accountabilities include: Work with investigators, specialists, and managers to gather and turn intelligence into evidence. Collect, record, and retain material in line with evidential standards. Plan and prioritise investigative actions based on risk and proportionality. Interview witnesses and suspects in accordance with PIP2 standards. Safeguard victims, complete risk assessments, and formulate victim strategies. Analyse, assess, and evaluate evidence to identify offenders. Prepare case files, manage disclosure, and produce professional reports. What We're Looking For: PIP2 accreditation (or equivalent investigative experience). Experience investigating serious and complex crimes. Strong interviewing, evidence-handling, and case-building skills. Knowledge of disclosure, safeguarding, and relevant legislation. A team player, committed to collaboration and mentoring. You can apply through this site or click on the link below: (url removed) We are an equal opportunities employer and welcome applications from all members of the community. All applications will be considered on the basis of objective criteria, such as qualifications, experience and ability to do the job.
Red Snapper Recruitment Limited
Fareham, Hampshire
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Customer Service Advisor Location: Fareham, Hampshire Contract: Full-Time, Contract (6 Months) Pay Rate: 15.72 per hour Join a Professional Customer Service Team We are currently recruiting for a Customer Service Advisor to join a busy and customer-focused organisation based in Fareham. This is an excellent opportunity for an experienced customer service professional who enjoys helping people, solving problems, and delivering a high standard of service in a fast-paced environment. As the first point of contact for members of the public, partner agencies, and other stakeholders, you will play a vital role in handling enquiries, providing accurate information, resolving issues, and ensuring every customer receives a professional and positive experience. Key Responsibilities Act as the first point of contact for incoming telephone calls and email enquiries. Provide accurate advice, guidance, and information relating to a range of services and applications. Resolve customer queries at the first point of contact wherever possible. Escalate complex enquiries to specialist departments when required, ensuring all relevant information is recorded accurately. Process customer payments securely via debit and credit card transactions. Maintain accurate records across multiple IT systems and databases. Investigate and review customer enquiries using various computer systems to identify the most appropriate resolution. Support colleagues within the team and provide assistance during periods of high demand. Handle sensitive information with professionalism, discretion, and confidentiality. Deliver consistently high standards of customer service while managing customer expectations effectively. What We're Looking For Essential Skills and Experience Previous experience working within a customer service, contact centre, administration, or call handling environment. Excellent telephone communication and interpersonal skills. Experience dealing with challenging, sensitive, or complex customer enquiries. Strong administrative and data entry skills with excellent attention to detail. Ability to work confidently across multiple computer systems simultaneously. Experience maintaining accurate records and managing customer information. Ability to work independently and use initiative when resolving issues. Strong organisational and problem-solving skills. Qualifications GCSEs (or equivalent) including English and Maths, or relevant work experience demonstrating a comparable level of competency. Personal Qualities We are looking for someone who: Has excellent communication and listening skills. Demonstrates empathy, professionalism, and patience. Takes ownership of customer enquiries and follows them through to resolution. Works collaboratively within a team environment. Remains calm and professional under pressure. Is committed to delivering exceptional customer service. Additional Information Full-time position based in Fareham. 6-month fixed-term contract. 15.72 per hour. Office-based role with a supportive team environment. Full training provided. Successful applicants will be required to undergo pre-employment checks and appropriate vetting. Flexibility may be required to support operational needs during office opening hours. Apply Today If you have a passion for customer service, enjoy helping people, and are looking for a rewarding opportunity within a professional organisation, we'd love to hear from you. Submit your CV today for immediate consideration. Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
Jun 11, 2026
Contractor
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Customer Service Advisor Location: Fareham, Hampshire Contract: Full-Time, Contract (6 Months) Pay Rate: 15.72 per hour Join a Professional Customer Service Team We are currently recruiting for a Customer Service Advisor to join a busy and customer-focused organisation based in Fareham. This is an excellent opportunity for an experienced customer service professional who enjoys helping people, solving problems, and delivering a high standard of service in a fast-paced environment. As the first point of contact for members of the public, partner agencies, and other stakeholders, you will play a vital role in handling enquiries, providing accurate information, resolving issues, and ensuring every customer receives a professional and positive experience. Key Responsibilities Act as the first point of contact for incoming telephone calls and email enquiries. Provide accurate advice, guidance, and information relating to a range of services and applications. Resolve customer queries at the first point of contact wherever possible. Escalate complex enquiries to specialist departments when required, ensuring all relevant information is recorded accurately. Process customer payments securely via debit and credit card transactions. Maintain accurate records across multiple IT systems and databases. Investigate and review customer enquiries using various computer systems to identify the most appropriate resolution. Support colleagues within the team and provide assistance during periods of high demand. Handle sensitive information with professionalism, discretion, and confidentiality. Deliver consistently high standards of customer service while managing customer expectations effectively. What We're Looking For Essential Skills and Experience Previous experience working within a customer service, contact centre, administration, or call handling environment. Excellent telephone communication and interpersonal skills. Experience dealing with challenging, sensitive, or complex customer enquiries. Strong administrative and data entry skills with excellent attention to detail. Ability to work confidently across multiple computer systems simultaneously. Experience maintaining accurate records and managing customer information. Ability to work independently and use initiative when resolving issues. Strong organisational and problem-solving skills. Qualifications GCSEs (or equivalent) including English and Maths, or relevant work experience demonstrating a comparable level of competency. Personal Qualities We are looking for someone who: Has excellent communication and listening skills. Demonstrates empathy, professionalism, and patience. Takes ownership of customer enquiries and follows them through to resolution. Works collaboratively within a team environment. Remains calm and professional under pressure. Is committed to delivering exceptional customer service. Additional Information Full-time position based in Fareham. 6-month fixed-term contract. 15.72 per hour. Office-based role with a supportive team environment. Full training provided. Successful applicants will be required to undergo pre-employment checks and appropriate vetting. Flexibility may be required to support operational needs during office opening hours. Apply Today If you have a passion for customer service, enjoy helping people, and are looking for a rewarding opportunity within a professional organisation, we'd love to hear from you. Submit your CV today for immediate consideration. Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
Red Snapper Recruitment Limited
Coventry, Warwickshire
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Helpline Practitioner - Domestic Abuse Services Location: Coventry Salary: 12,602 per annum Hours: 18.5 hours per week Contract: Permanent Working Pattern Saturday & Sunday: 10:00am - 1:00pm Monday: 9:00am - 5:00pm Wednesday: 12:00pm - 5:00pm Make a Difference When It Matters Most We are seeking a compassionate and experienced Helpline Practitioner to join our specialist Domestic Abuse Service. This is a rewarding opportunity to provide vital support, information and advocacy to individuals experiencing domestic abuse, forced marriage, honour-based abuse and other forms of gender-based violence. As the first point of contact for callers, you will offer a safe, confidential and non-judgemental service, helping victims and survivors explore their options, reduce risk and access the support they need. Key Responsibilities Respond to helpline calls from victims, survivors, professionals and members of the public. Provide emotional support, practical advice and information in a calm, empathetic and empowering manner. Assess risk and identify appropriate support options for callers. Support both female and male victims aged 16 and over. Make referrals to specialist domestic abuse services, refuges, housing providers and other relevant agencies. Advocate on behalf of service users where appropriate. Maintain accurate and timely records using the case management system. Work closely with safeguarding agencies and respond appropriately to child and adult protection concerns. Contribute to service monitoring, evaluation and reporting requirements. Participate in team meetings, supervision sessions and ongoing professional development. About You We are looking for someone who has: A good standard of education. Experience working within domestic abuse, violence against women and girls, honour-based abuse, forced marriage or related support services. Strong knowledge of domestic abuse legislation, safeguarding and referral pathways. Excellent listening, communication and telephone support skills. Experience conducting risk assessments and supporting vulnerable individuals. Strong administration and record-keeping abilities. The ability to work independently and manage a varied workload in a sometimes challenging environment. A commitment to equality, diversity and anti-discriminatory practice. Desirable Skills Applications are particularly welcomed from candidates who can speak one or more community languages, including: Urdu Hindi Punjabi Gujarati Bengali Mirpuri Pashto Somali Other relevant community languages What We're Looking For The successful candidate will be: Empathetic, approachable and non-judgemental. Passionate about supporting survivors of abuse. Able to maintain professional boundaries and confidentiality. Committed to empowering individuals to make informed decisions about their own safety and future. Skilled at working collaboratively with partner agencies and professionals. Committed to continuous learning and professional development. Additional Requirements Enhanced DBS check. Full UK driving licence and access to a vehicle for work purposes (desirable). Commitment to safeguarding and promoting the welfare of vulnerable adults and young people. Apply Now If you are passionate about supporting survivors of domestic abuse and want to be part of a dedicated team making a real difference in people's lives, we would love to hear from you. Join us and help ensure that every caller has someone who will listen, support and empower them to move forward safely. Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
Jun 10, 2026
Full time
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Helpline Practitioner - Domestic Abuse Services Location: Coventry Salary: 12,602 per annum Hours: 18.5 hours per week Contract: Permanent Working Pattern Saturday & Sunday: 10:00am - 1:00pm Monday: 9:00am - 5:00pm Wednesday: 12:00pm - 5:00pm Make a Difference When It Matters Most We are seeking a compassionate and experienced Helpline Practitioner to join our specialist Domestic Abuse Service. This is a rewarding opportunity to provide vital support, information and advocacy to individuals experiencing domestic abuse, forced marriage, honour-based abuse and other forms of gender-based violence. As the first point of contact for callers, you will offer a safe, confidential and non-judgemental service, helping victims and survivors explore their options, reduce risk and access the support they need. Key Responsibilities Respond to helpline calls from victims, survivors, professionals and members of the public. Provide emotional support, practical advice and information in a calm, empathetic and empowering manner. Assess risk and identify appropriate support options for callers. Support both female and male victims aged 16 and over. Make referrals to specialist domestic abuse services, refuges, housing providers and other relevant agencies. Advocate on behalf of service users where appropriate. Maintain accurate and timely records using the case management system. Work closely with safeguarding agencies and respond appropriately to child and adult protection concerns. Contribute to service monitoring, evaluation and reporting requirements. Participate in team meetings, supervision sessions and ongoing professional development. About You We are looking for someone who has: A good standard of education. Experience working within domestic abuse, violence against women and girls, honour-based abuse, forced marriage or related support services. Strong knowledge of domestic abuse legislation, safeguarding and referral pathways. Excellent listening, communication and telephone support skills. Experience conducting risk assessments and supporting vulnerable individuals. Strong administration and record-keeping abilities. The ability to work independently and manage a varied workload in a sometimes challenging environment. A commitment to equality, diversity and anti-discriminatory practice. Desirable Skills Applications are particularly welcomed from candidates who can speak one or more community languages, including: Urdu Hindi Punjabi Gujarati Bengali Mirpuri Pashto Somali Other relevant community languages What We're Looking For The successful candidate will be: Empathetic, approachable and non-judgemental. Passionate about supporting survivors of abuse. Able to maintain professional boundaries and confidentiality. Committed to empowering individuals to make informed decisions about their own safety and future. Skilled at working collaboratively with partner agencies and professionals. Committed to continuous learning and professional development. Additional Requirements Enhanced DBS check. Full UK driving licence and access to a vehicle for work purposes (desirable). Commitment to safeguarding and promoting the welfare of vulnerable adults and young people. Apply Now If you are passionate about supporting survivors of domestic abuse and want to be part of a dedicated team making a real difference in people's lives, we would love to hear from you. Join us and help ensure that every caller has someone who will listen, support and empower them to move forward safely. Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
Remote Probation Officer - Resettlement Team (Custody Cases) Location: Laindon, Essex (Remote Working Available) Contract: Full-Time (37 hours per week)/ Initial 12-Month Temp Contract with possibility of extension Pay rate: 21.75 PAYE or 28.64 Umbrella Red Snapper is currently seeking a qualified Probation Officer to join the Resettlement Team supporting individuals in custody as they prepare for release back into the community. This role is focused entirely on custody-based case management, working with prisoners throughout their sentence to assess risk, support rehabilitation, coordinate release planning, and contribute to parole and progression processes. Key Responsibilities: Manage a caseload of individuals in custody. Complete risk assessments and sentence planning activities. Prepare reports for parole hearings and progression reviews. Develop effective resettlement and release plans. Work collaboratively with prisons, community probation teams, and partner agencies. Promote public protection while supporting positive rehabilitation outcomes. Maintain accurate case records and ensure compliance with HMPPS standards. Essential Requirements: Qualified Probation Officer status (DipPS, CQSW, PQF, or equivalent recognised qualification). Experience managing offender caseloads within probation services. Strong understanding of risk assessment, safeguarding, and public protection. Experience completing reports and assessments to a high standard. Ability to manage complex and high-risk cases effectively. Excellent communication and stakeholder management skills. If this role is not for you but you know someone who would be interested, please refer them. We offer a 75 retail voucher referral bonus for successful introductions (subject to terms). RSR Justice is a market-leading recruitment business dedicated to providing top-quality candidates and services to the offender rehabilitation and supervision sectors. Red Snapper Recruitment is part of the Red Snapper Group and is an equal opportunities employer.
Jun 09, 2026
Seasonal
Remote Probation Officer - Resettlement Team (Custody Cases) Location: Laindon, Essex (Remote Working Available) Contract: Full-Time (37 hours per week)/ Initial 12-Month Temp Contract with possibility of extension Pay rate: 21.75 PAYE or 28.64 Umbrella Red Snapper is currently seeking a qualified Probation Officer to join the Resettlement Team supporting individuals in custody as they prepare for release back into the community. This role is focused entirely on custody-based case management, working with prisoners throughout their sentence to assess risk, support rehabilitation, coordinate release planning, and contribute to parole and progression processes. Key Responsibilities: Manage a caseload of individuals in custody. Complete risk assessments and sentence planning activities. Prepare reports for parole hearings and progression reviews. Develop effective resettlement and release plans. Work collaboratively with prisons, community probation teams, and partner agencies. Promote public protection while supporting positive rehabilitation outcomes. Maintain accurate case records and ensure compliance with HMPPS standards. Essential Requirements: Qualified Probation Officer status (DipPS, CQSW, PQF, or equivalent recognised qualification). Experience managing offender caseloads within probation services. Strong understanding of risk assessment, safeguarding, and public protection. Experience completing reports and assessments to a high standard. Ability to manage complex and high-risk cases effectively. Excellent communication and stakeholder management skills. If this role is not for you but you know someone who would be interested, please refer them. We offer a 75 retail voucher referral bonus for successful introductions (subject to terms). RSR Justice is a market-leading recruitment business dedicated to providing top-quality candidates and services to the offender rehabilitation and supervision sectors. Red Snapper Recruitment is part of the Red Snapper Group and is an equal opportunities employer.
Red Snapper Recruitment Limited
Shirley, West Midlands
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Domestic Abuse Refuge Manager Location: Solihull Salary: 30,868 per annum Hours: Monday to Friday, 9:00am - 5:00pm Contract: Full Time, Permanent Working Pattern: Office Based About the Role We are seeking an experienced and compassionate Domestic Abuse Refuge Manager to lead the delivery of a safe, high-quality refuge service in Solihull for women and children affected by domestic abuse. This is an exciting opportunity to join a dedicated charity supporting survivors of domestic violence and abuse. As Refuge Manager, you will oversee the day-to-day operation of a 24-hour refuge, ensuring residents receive the practical, emotional, and advocacy support they need to rebuild their lives and move towards independence. The successful candidate will have strong leadership skills, extensive experience supporting victims and survivors of domestic abuse, and the ability to manage a busy service while maintaining high standards of safeguarding, support, and compliance. Key Responsibilities Service Management Lead the day-to-day operation of the refuge service. Provide effective line management, supervision, and support to staff. Ensure high standards of case management, safeguarding, and service delivery. Oversee complex cases involving child protection, adult safeguarding, and residents with multiple support needs. Maintain compliance with contractual requirements, policies, procedures, and quality standards. Participate in an out-of-hours management rota and respond to emergencies when required. Resident Support Ensure residents receive culturally sensitive, person-centred support. Support women and children affected by domestic abuse, honour-based abuse, forced marriage, and other forms of violence. Assist residents with housing, benefits, legal matters, education, employment, health services, and move-on accommodation. Develop and oversee support plans, risk assessments, and safeguarding procedures. Work collaboratively with statutory and voluntary sector partners to achieve positive outcomes for residents. Staff Leadership Manage, motivate, and develop a team of support staff. Conduct regular supervision sessions, probation reviews, and performance management activities. Coordinate staff training and promote continuous professional development. Foster a culture of learning, best practice, and continuous service improvement. Administration and Compliance Maintain accurate records, reports, and monitoring data. Ensure confidentiality and information governance requirements are met. Monitor budgets, resources, and service performance. Produce reports and statistical information for management and funders. Health, Safety and Security Ensure the refuge remains safe, secure, and well-maintained. Oversee health and safety compliance, incident reporting, and risk management. Monitor security systems and ensure safeguarding procedures are followed at all times. About You To be successful in this role, you will have: Essential Requirements Relevant qualification or substantial experience working with vulnerable individuals, particularly survivors of domestic abuse. Significant experience supporting Black, Asian and Minority Ethnic (BAME) communities affected by domestic abuse, honour-based abuse, or forced marriage. Previous management or supervisory experience within a refuge, domestic abuse, housing, social care, or support setting. Strong understanding of safeguarding, child protection, and domestic abuse legislation. Experience providing advice, advocacy, and support to vulnerable individuals. Excellent communication, report writing, administration, and IT skills. Ability to manage a varied and complex workload while working independently. Commitment to equality, diversity, and anti-discriminatory practice. Enhanced DBS clearance. Full UK driving licence and access to a vehicle for work purposes. Desirable Experience working within the voluntary sector. Experience delivering training or presentations. Knowledge of complex issues including mental health, substance misuse, no recourse to public funds, honour-based violence, forced marriage, and FGM. First Aid qualification. Ability to speak a community language in addition to English. What We Offer Opportunity to make a genuine difference to the lives of women and children affected by domestic abuse. Supportive and dedicated team environment. Ongoing training and professional development. Meaningful and rewarding work within a respected charitable organisation. If you are a passionate and experienced manager committed to empowering survivors and leading high-quality support services, we would love to hear from you. Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
Jun 09, 2026
Full time
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Domestic Abuse Refuge Manager Location: Solihull Salary: 30,868 per annum Hours: Monday to Friday, 9:00am - 5:00pm Contract: Full Time, Permanent Working Pattern: Office Based About the Role We are seeking an experienced and compassionate Domestic Abuse Refuge Manager to lead the delivery of a safe, high-quality refuge service in Solihull for women and children affected by domestic abuse. This is an exciting opportunity to join a dedicated charity supporting survivors of domestic violence and abuse. As Refuge Manager, you will oversee the day-to-day operation of a 24-hour refuge, ensuring residents receive the practical, emotional, and advocacy support they need to rebuild their lives and move towards independence. The successful candidate will have strong leadership skills, extensive experience supporting victims and survivors of domestic abuse, and the ability to manage a busy service while maintaining high standards of safeguarding, support, and compliance. Key Responsibilities Service Management Lead the day-to-day operation of the refuge service. Provide effective line management, supervision, and support to staff. Ensure high standards of case management, safeguarding, and service delivery. Oversee complex cases involving child protection, adult safeguarding, and residents with multiple support needs. Maintain compliance with contractual requirements, policies, procedures, and quality standards. Participate in an out-of-hours management rota and respond to emergencies when required. Resident Support Ensure residents receive culturally sensitive, person-centred support. Support women and children affected by domestic abuse, honour-based abuse, forced marriage, and other forms of violence. Assist residents with housing, benefits, legal matters, education, employment, health services, and move-on accommodation. Develop and oversee support plans, risk assessments, and safeguarding procedures. Work collaboratively with statutory and voluntary sector partners to achieve positive outcomes for residents. Staff Leadership Manage, motivate, and develop a team of support staff. Conduct regular supervision sessions, probation reviews, and performance management activities. Coordinate staff training and promote continuous professional development. Foster a culture of learning, best practice, and continuous service improvement. Administration and Compliance Maintain accurate records, reports, and monitoring data. Ensure confidentiality and information governance requirements are met. Monitor budgets, resources, and service performance. Produce reports and statistical information for management and funders. Health, Safety and Security Ensure the refuge remains safe, secure, and well-maintained. Oversee health and safety compliance, incident reporting, and risk management. Monitor security systems and ensure safeguarding procedures are followed at all times. About You To be successful in this role, you will have: Essential Requirements Relevant qualification or substantial experience working with vulnerable individuals, particularly survivors of domestic abuse. Significant experience supporting Black, Asian and Minority Ethnic (BAME) communities affected by domestic abuse, honour-based abuse, or forced marriage. Previous management or supervisory experience within a refuge, domestic abuse, housing, social care, or support setting. Strong understanding of safeguarding, child protection, and domestic abuse legislation. Experience providing advice, advocacy, and support to vulnerable individuals. Excellent communication, report writing, administration, and IT skills. Ability to manage a varied and complex workload while working independently. Commitment to equality, diversity, and anti-discriminatory practice. Enhanced DBS clearance. Full UK driving licence and access to a vehicle for work purposes. Desirable Experience working within the voluntary sector. Experience delivering training or presentations. Knowledge of complex issues including mental health, substance misuse, no recourse to public funds, honour-based violence, forced marriage, and FGM. First Aid qualification. Ability to speak a community language in addition to English. What We Offer Opportunity to make a genuine difference to the lives of women and children affected by domestic abuse. Supportive and dedicated team environment. Ongoing training and professional development. Meaningful and rewarding work within a respected charitable organisation. If you are a passionate and experienced manager committed to empowering survivors and leading high-quality support services, we would love to hear from you. Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
Red Snapper Recruitment Limited
Leicester, Leicestershire
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Housing Management Officer Location: Leicester Salary: 16,463 per annum Hours: Wednesday to Friday Working Pattern: Office-Based Contract: Permanent About the Role We are seeking a dedicated and organised Housing Management Officer to join our team in Leicester. This is an excellent opportunity for someone with experience in housing management, supported accommodation, or social welfare services who is passionate about supporting vulnerable individuals and ensuring high-quality accommodation standards. The successful candidate will play a key role in managing housing-related processes, monitoring accommodation standards, supporting residents with housing benefit claims, and ensuring properties remain safe, compliant, and well-maintained. Key Responsibilities Housing & Financial Management Manage and monitor housing benefit claims, rent payments, and accommodation charges. Liaise with local authorities and benefits agencies regarding claims and payments. Maintain accurate financial records and produce regular reports. Monitor arrears and take appropriate action to maximise income recovery. Support residents to access appropriate benefits and financial assistance. Property & Maintenance Management Oversee the upkeep and maintenance of supported accommodation properties. Arrange and supervise contractors, maintenance work, and cleaning services. Conduct property inspections and maintain inventories. Ensure accommodation is prepared and ready for new residents. Health & Safety Ensure all accommodation complies with health and safety legislation and organisational policies. Conduct risk assessments and maintain health and safety records. Monitor fire safety procedures, security systems, and CCTV operations. Coordinate annual safety checks and inspections. Housing Administration Maintain accurate tenancy, referral, and occupancy records. Produce monitoring reports and statistical information. Support audits and quality assurance processes. Manage referrals and ensure accommodation occupancy levels are optimised. Resident Support Provide practical housing-related support to vulnerable women and families. Assist residents in maintaining independent living skills. Maintain accurate case records and documentation. Work collaboratively with internal and external partners to support resident outcomes. About You We are looking for someone who has: Essential Requirements Experience working within housing management, supported accommodation, social welfare, or a similar environment. Experience managing housing benefit claims, rents, or accommodation charges. Strong administration, record-keeping, and reporting skills. Good knowledge of housing legislation and welfare benefits. Excellent communication and interpersonal skills. Strong IT, literacy, and numeracy skills. Ability to manage multiple priorities and work independently. Commitment to safeguarding, equality, diversity, and inclusion. Desirable Housing Management qualification or relevant training. Experience supporting vulnerable individuals or families. Knowledge of health and safety requirements within residential accommodation settings. What We Offer Meaningful work making a difference in people's lives. Supportive and collaborative working environment. Opportunities for training and professional development. The chance to contribute to high-quality housing and support services within the Leicester community. Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
Jun 09, 2026
Full time
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Housing Management Officer Location: Leicester Salary: 16,463 per annum Hours: Wednesday to Friday Working Pattern: Office-Based Contract: Permanent About the Role We are seeking a dedicated and organised Housing Management Officer to join our team in Leicester. This is an excellent opportunity for someone with experience in housing management, supported accommodation, or social welfare services who is passionate about supporting vulnerable individuals and ensuring high-quality accommodation standards. The successful candidate will play a key role in managing housing-related processes, monitoring accommodation standards, supporting residents with housing benefit claims, and ensuring properties remain safe, compliant, and well-maintained. Key Responsibilities Housing & Financial Management Manage and monitor housing benefit claims, rent payments, and accommodation charges. Liaise with local authorities and benefits agencies regarding claims and payments. Maintain accurate financial records and produce regular reports. Monitor arrears and take appropriate action to maximise income recovery. Support residents to access appropriate benefits and financial assistance. Property & Maintenance Management Oversee the upkeep and maintenance of supported accommodation properties. Arrange and supervise contractors, maintenance work, and cleaning services. Conduct property inspections and maintain inventories. Ensure accommodation is prepared and ready for new residents. Health & Safety Ensure all accommodation complies with health and safety legislation and organisational policies. Conduct risk assessments and maintain health and safety records. Monitor fire safety procedures, security systems, and CCTV operations. Coordinate annual safety checks and inspections. Housing Administration Maintain accurate tenancy, referral, and occupancy records. Produce monitoring reports and statistical information. Support audits and quality assurance processes. Manage referrals and ensure accommodation occupancy levels are optimised. Resident Support Provide practical housing-related support to vulnerable women and families. Assist residents in maintaining independent living skills. Maintain accurate case records and documentation. Work collaboratively with internal and external partners to support resident outcomes. About You We are looking for someone who has: Essential Requirements Experience working within housing management, supported accommodation, social welfare, or a similar environment. Experience managing housing benefit claims, rents, or accommodation charges. Strong administration, record-keeping, and reporting skills. Good knowledge of housing legislation and welfare benefits. Excellent communication and interpersonal skills. Strong IT, literacy, and numeracy skills. Ability to manage multiple priorities and work independently. Commitment to safeguarding, equality, diversity, and inclusion. Desirable Housing Management qualification or relevant training. Experience supporting vulnerable individuals or families. Knowledge of health and safety requirements within residential accommodation settings. What We Offer Meaningful work making a difference in people's lives. Supportive and collaborative working environment. Opportunities for training and professional development. The chance to contribute to high-quality housing and support services within the Leicester community. Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
Red Snapper Recruitment Limited
Loughborough, Leicestershire
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. DA Refuge Practitioner (Part-Time) Location: Loughborough, Leicestershire Salary: 12,602 per annum Hours: 18.5 hours per week Contract: Permanent Working Pattern: Office/Refuge Based We are recruiting for two Part-Time Domestic Abuse Refuge Practitioners to join a dedicated team supporting women and children affected by domestic abuse. This is a rewarding opportunity to make a genuine difference by providing practical, emotional and advocacy support within a safe refuge environment. Available Working Patterns Role 1 - Monday to Wednesday Monday: 9:30am - 4:30pm Tuesday: 9:30am - 4:00pm Wednesday: 9:30am - 4:00pm Role 2 - Wednesday to Friday Wednesday: 9:30am - 4:30pm Thursday: 9:30am - 4:00pm Friday: 9:30am - 4:00pm About the Role As a DA Refuge Practitioner, you will provide frontline support to women and their children who have experienced domestic abuse, helping them to rebuild their lives and move towards independence. You will work within a refuge setting, supporting residents through risk assessments, support planning, advocacy, safeguarding, and practical day-to-day assistance. You will play a key role in creating a safe, welcoming and supportive environment while working closely with partner agencies to ensure residents receive the support they need. Key Responsibilities Assess referrals and support admissions into refuge accommodation. Carry out needs and risk assessments and develop individual support plans. Provide one-to-one emotional and practical support to residents. Support service users with housing, benefits, legal matters, health, education and employment opportunities. Advocate on behalf of residents with external agencies, including housing providers, social care, healthcare professionals and legal services. Assist residents in developing independent living skills and preparing for move-on accommodation. Maintain accurate case records and monitoring information. Support safeguarding processes and attend multi-agency meetings where required. Help ensure the refuge remains a safe, secure and welcoming environment. Contribute to the day-to-day running of the refuge and participate in team meetings and training. About You We are looking for someone who is passionate about supporting vulnerable people and has experience working within domestic abuse, housing, social care, safeguarding or related support services. Essential Requirements Experience supporting vulnerable adults, women, children or families. Understanding of domestic abuse and its impact on individuals and families. Experience of carrying out support work, advocacy or case management. Strong communication and interpersonal skills. Ability to manage a varied workload and maintain accurate records. Good IT, literacy and administrative skills. Understanding of safeguarding and confidentiality requirements. Ability to work both independently and as part of a team. Enhanced DBS check (or willingness to obtain one). Desirable Experience working within refuge, housing or community support services. Additional community language skills. Knowledge of welfare benefits, housing legislation or safeguarding procedures. First Aid qualification. What We Offer Meaningful and rewarding work supporting survivors of domestic abuse. Comprehensive training and ongoing professional development. Supportive and inclusive team environment. Opportunity to make a lasting impact within the local community. If you are committed to empowering women and families and want to be part of a service that changes lives, we would love to hear from you. Apply today to join our dedicated refuge support team in Loughborough. Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
Jun 09, 2026
Full time
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. DA Refuge Practitioner (Part-Time) Location: Loughborough, Leicestershire Salary: 12,602 per annum Hours: 18.5 hours per week Contract: Permanent Working Pattern: Office/Refuge Based We are recruiting for two Part-Time Domestic Abuse Refuge Practitioners to join a dedicated team supporting women and children affected by domestic abuse. This is a rewarding opportunity to make a genuine difference by providing practical, emotional and advocacy support within a safe refuge environment. Available Working Patterns Role 1 - Monday to Wednesday Monday: 9:30am - 4:30pm Tuesday: 9:30am - 4:00pm Wednesday: 9:30am - 4:00pm Role 2 - Wednesday to Friday Wednesday: 9:30am - 4:30pm Thursday: 9:30am - 4:00pm Friday: 9:30am - 4:00pm About the Role As a DA Refuge Practitioner, you will provide frontline support to women and their children who have experienced domestic abuse, helping them to rebuild their lives and move towards independence. You will work within a refuge setting, supporting residents through risk assessments, support planning, advocacy, safeguarding, and practical day-to-day assistance. You will play a key role in creating a safe, welcoming and supportive environment while working closely with partner agencies to ensure residents receive the support they need. Key Responsibilities Assess referrals and support admissions into refuge accommodation. Carry out needs and risk assessments and develop individual support plans. Provide one-to-one emotional and practical support to residents. Support service users with housing, benefits, legal matters, health, education and employment opportunities. Advocate on behalf of residents with external agencies, including housing providers, social care, healthcare professionals and legal services. Assist residents in developing independent living skills and preparing for move-on accommodation. Maintain accurate case records and monitoring information. Support safeguarding processes and attend multi-agency meetings where required. Help ensure the refuge remains a safe, secure and welcoming environment. Contribute to the day-to-day running of the refuge and participate in team meetings and training. About You We are looking for someone who is passionate about supporting vulnerable people and has experience working within domestic abuse, housing, social care, safeguarding or related support services. Essential Requirements Experience supporting vulnerable adults, women, children or families. Understanding of domestic abuse and its impact on individuals and families. Experience of carrying out support work, advocacy or case management. Strong communication and interpersonal skills. Ability to manage a varied workload and maintain accurate records. Good IT, literacy and administrative skills. Understanding of safeguarding and confidentiality requirements. Ability to work both independently and as part of a team. Enhanced DBS check (or willingness to obtain one). Desirable Experience working within refuge, housing or community support services. Additional community language skills. Knowledge of welfare benefits, housing legislation or safeguarding procedures. First Aid qualification. What We Offer Meaningful and rewarding work supporting survivors of domestic abuse. Comprehensive training and ongoing professional development. Supportive and inclusive team environment. Opportunity to make a lasting impact within the local community. If you are committed to empowering women and families and want to be part of a service that changes lives, we would love to hear from you. Apply today to join our dedicated refuge support team in Loughborough. Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
Red Snapper Recruitment Limited
Leicester, Leicestershire
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Domestic Abuse Practitioner (Part-Time) Location: Leicester Salary: 13,624 per annum Hours: 20 hours per week Contract: Permanent Work Base: Office and Refuge Based Two Part-Time Positions Available Shift Pattern 1 Sunday, Monday, Tuesday and Wednesday 2:00pm - 7:00pm Shift Pattern 2 Wednesday, Thursday, Friday and Saturday 2:00pm - 7:00pm Make a Difference Every Day We are seeking two compassionate and dedicated Domestic Abuse Practitioners to join our refuge-based support service in Leicester. This is an excellent opportunity to support women and children who have experienced domestic abuse, helping them to rebuild their lives in a safe and empowering environment. As a Domestic Abuse Practitioner, you will provide practical, emotional and advocacy support to residents living within refuge accommodation, helping them to achieve positive outcomes and move towards independence. Key Responsibilities Assess referrals and support the admission process into refuge accommodation. Complete risk and needs assessments and develop tailored support plans. Provide one-to-one practical and emotional support to women and families affected by domestic abuse. Support service users with housing, benefits, legal matters, healthcare, education and employment opportunities. Advocate on behalf of residents and liaise with external agencies including housing providers, social care, healthcare professionals and legal services. Support residents to develop independent living skills and prepare for move-on accommodation. Maintain accurate records, case notes and monitoring information. Participate in safeguarding processes and multi-agency working. Help maintain a safe, secure and supportive refuge environment. Contribute to the day-to-day operation of the refuge and wider service. About You We are looking for candidates who are passionate about supporting vulnerable individuals and have experience working within domestic abuse, housing, safeguarding, social care or support services. Essential Requirements Experience supporting vulnerable adults, women, children or families. Understanding of domestic abuse and its impact on individuals and families. Experience of providing support, advocacy or case management. Strong communication and interpersonal skills. Ability to manage a varied workload and work effectively under pressure. Good IT, administrative and record-keeping skills. Understanding of safeguarding, confidentiality and professional boundaries. Ability to work independently and as part of a team. Enhanced DBS check (or willingness to obtain one). Desirable Experience working within refuge, housing or community support services. Additional community language skills. Knowledge of welfare benefits, housing legislation and safeguarding procedures. First Aid qualification. What We Offer The opportunity to make a genuine difference to the lives of women and families affected by domestic abuse. Ongoing training and professional development. A supportive and collaborative working environment. Meaningful and rewarding work within a dedicated team. If you are committed to empowering survivors of domestic abuse and helping individuals rebuild their lives, we would love to hear from you. Apply now to join our Leicester-based refuge support team. Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
Jun 09, 2026
Full time
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Domestic Abuse Practitioner (Part-Time) Location: Leicester Salary: 13,624 per annum Hours: 20 hours per week Contract: Permanent Work Base: Office and Refuge Based Two Part-Time Positions Available Shift Pattern 1 Sunday, Monday, Tuesday and Wednesday 2:00pm - 7:00pm Shift Pattern 2 Wednesday, Thursday, Friday and Saturday 2:00pm - 7:00pm Make a Difference Every Day We are seeking two compassionate and dedicated Domestic Abuse Practitioners to join our refuge-based support service in Leicester. This is an excellent opportunity to support women and children who have experienced domestic abuse, helping them to rebuild their lives in a safe and empowering environment. As a Domestic Abuse Practitioner, you will provide practical, emotional and advocacy support to residents living within refuge accommodation, helping them to achieve positive outcomes and move towards independence. Key Responsibilities Assess referrals and support the admission process into refuge accommodation. Complete risk and needs assessments and develop tailored support plans. Provide one-to-one practical and emotional support to women and families affected by domestic abuse. Support service users with housing, benefits, legal matters, healthcare, education and employment opportunities. Advocate on behalf of residents and liaise with external agencies including housing providers, social care, healthcare professionals and legal services. Support residents to develop independent living skills and prepare for move-on accommodation. Maintain accurate records, case notes and monitoring information. Participate in safeguarding processes and multi-agency working. Help maintain a safe, secure and supportive refuge environment. Contribute to the day-to-day operation of the refuge and wider service. About You We are looking for candidates who are passionate about supporting vulnerable individuals and have experience working within domestic abuse, housing, safeguarding, social care or support services. Essential Requirements Experience supporting vulnerable adults, women, children or families. Understanding of domestic abuse and its impact on individuals and families. Experience of providing support, advocacy or case management. Strong communication and interpersonal skills. Ability to manage a varied workload and work effectively under pressure. Good IT, administrative and record-keeping skills. Understanding of safeguarding, confidentiality and professional boundaries. Ability to work independently and as part of a team. Enhanced DBS check (or willingness to obtain one). Desirable Experience working within refuge, housing or community support services. Additional community language skills. Knowledge of welfare benefits, housing legislation and safeguarding procedures. First Aid qualification. What We Offer The opportunity to make a genuine difference to the lives of women and families affected by domestic abuse. Ongoing training and professional development. A supportive and collaborative working environment. Meaningful and rewarding work within a dedicated team. If you are committed to empowering survivors of domestic abuse and helping individuals rebuild their lives, we would love to hear from you. Apply now to join our Leicester-based refuge support team. Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
Red Snapper Recruitment Limited
Nottingham, Nottinghamshire
Red Snapper is currently recruiting for an experienced Probation Officer to support the Offender Management Unit at HMP Nottingham. This is an excellent opportunity for candidates with previous prison offender management experience to support a busy custodial setting managing complex offender cases. Key Responsibilities: Offender management within custody Completion of OASys assessments Risk assessments and risk management planning Sentence planning and case management Parole reports Multi-agency working with probation, prisons, police and MAPPA partners Public protection and release planning work Essential Experience: Qualified Probation Officer Previous Prison OM / POM experience Strong OASys and risk assessment experience Experience managing high-risk or complex offenders Knowledge of MAPPA and offender management processes Location: HMP Nottingham, Sherwood, NG5 3AG Working Pattern: Hybrid working available. Remote working may be considered, however priority will be given to candidates able to attend site regularly. Contract: Initial 3-4 month contract with strong potential for extension. Pay Rate: PAYE: 23.14 per hour Umbrella: 30.36 per hour Candidates local to Nottingham or the wider East Midlands area are particularly encouraged to apply. If this role isn't for you but you know someone who may be interested, we offer a 75 retail voucher referral bonus for successful introductions (subject to terms). RSR Justice is a market-leading recruitment business specialising in delivering high-quality candidates to the criminal justice and rehabilitation sectors. Red Snapper Recruitment is part of the Red Snapper Group and is an equal opportunities employer.
Jun 06, 2026
Seasonal
Red Snapper is currently recruiting for an experienced Probation Officer to support the Offender Management Unit at HMP Nottingham. This is an excellent opportunity for candidates with previous prison offender management experience to support a busy custodial setting managing complex offender cases. Key Responsibilities: Offender management within custody Completion of OASys assessments Risk assessments and risk management planning Sentence planning and case management Parole reports Multi-agency working with probation, prisons, police and MAPPA partners Public protection and release planning work Essential Experience: Qualified Probation Officer Previous Prison OM / POM experience Strong OASys and risk assessment experience Experience managing high-risk or complex offenders Knowledge of MAPPA and offender management processes Location: HMP Nottingham, Sherwood, NG5 3AG Working Pattern: Hybrid working available. Remote working may be considered, however priority will be given to candidates able to attend site regularly. Contract: Initial 3-4 month contract with strong potential for extension. Pay Rate: PAYE: 23.14 per hour Umbrella: 30.36 per hour Candidates local to Nottingham or the wider East Midlands area are particularly encouraged to apply. If this role isn't for you but you know someone who may be interested, we offer a 75 retail voucher referral bonus for successful introductions (subject to terms). RSR Justice is a market-leading recruitment business specialising in delivering high-quality candidates to the criminal justice and rehabilitation sectors. Red Snapper Recruitment is part of the Red Snapper Group and is an equal opportunities employer.
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. PNSO Data Officer Location: Netley, Hampshire Contract: Full-Time, Contract (6 Months) Hours: 37 hours per week, Monday to Friday Pay Rate: 15.72 per hour Start Date: ASAP Parking Available: Yes On-Site Catering: Yes About the Role We are currently seeking an experienced and detail-oriented PNSO Data Officer to join a busy policing support environment on a six-month temporary contract. This is an excellent opportunity for an individual with previous policing experience and extensive knowledge of national police databases. The successful candidate will play a vital role in maintaining the integrity, accuracy, and governance of critical national policing systems while supporting operational investigations and national initiatives. Working within a specialist team, you will be responsible for managing and maintaining national policing databases, ensuring compliance with national operating standards, legislation, and information governance requirements. Key Responsibilities Manage and maintain national policing databases and associated infrastructure. Process requests relating to sensitive police information in accordance with national operating standards and legislation. Conduct detailed assessments of data to support investigations and operational policing requirements. Ensure compliance with national standards relating to information retention, disclosure, and management. Carry out quality assurance reviews and testing processes to maintain data accuracy and integrity. Identify risks associated with data quality, access, or information sharing and provide recommendations for improvement. Produce reports outlining findings, risks, and corrective actions where necessary. Provide specialist advice and guidance to colleagues regarding national police systems and data governance. Support identity and access management processes, including administration of secure system access. Liaise with internal departments, external agencies, and partner organisations to support collaborative projects and national programmes. Maintain strict confidentiality when handling sensitive and intelligence-related information. Contribute to ongoing service improvements and ensure compliance with data protection and information governance policies. Essential Experience and Skills To be considered for this role, applicants must have: Previous experience working within a policing environment. Experience accessing and working with the following systems: PNC (Police National Computer) RMS (including record updates) PND (Police National Database) NABIS Experience supporting projects and delivering administrative or operational support. At least one year's experience working in a busy office environment using computerised data systems. Experience cross-referencing information across multiple complex systems. Strong record-keeping and quality assurance experience. Excellent attention to detail and analytical skills. Strong communication and stakeholder engagement abilities. The ability to handle sensitive and confidential information appropriately. Qualifications Essential: Educated to QCF Level 2 (including Maths and English) or equivalent experience. Desirable: RSA II qualification or equivalent. Additional Requirements Successful candidates will be required to undergo and maintain enhanced security vetting (SC/MV). A strong understanding of data protection principles and GDPR requirements is essential. Ability to work fully office-based from the Netley location. Immediate or short-notice availability is highly desirable. What's on Offer? Competitive hourly rate of 15.72 per hour Full-time Monday to Friday working pattern Free on-site parking On-site catering facilities Opportunity to work within a specialist policing support function Gain valuable experience supporting national policing systems and operational investigations If you have previous policing experience, strong database management skills, and knowledge of national police systems, we would like to hear from you. Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
Jun 05, 2026
Contractor
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. PNSO Data Officer Location: Netley, Hampshire Contract: Full-Time, Contract (6 Months) Hours: 37 hours per week, Monday to Friday Pay Rate: 15.72 per hour Start Date: ASAP Parking Available: Yes On-Site Catering: Yes About the Role We are currently seeking an experienced and detail-oriented PNSO Data Officer to join a busy policing support environment on a six-month temporary contract. This is an excellent opportunity for an individual with previous policing experience and extensive knowledge of national police databases. The successful candidate will play a vital role in maintaining the integrity, accuracy, and governance of critical national policing systems while supporting operational investigations and national initiatives. Working within a specialist team, you will be responsible for managing and maintaining national policing databases, ensuring compliance with national operating standards, legislation, and information governance requirements. Key Responsibilities Manage and maintain national policing databases and associated infrastructure. Process requests relating to sensitive police information in accordance with national operating standards and legislation. Conduct detailed assessments of data to support investigations and operational policing requirements. Ensure compliance with national standards relating to information retention, disclosure, and management. Carry out quality assurance reviews and testing processes to maintain data accuracy and integrity. Identify risks associated with data quality, access, or information sharing and provide recommendations for improvement. Produce reports outlining findings, risks, and corrective actions where necessary. Provide specialist advice and guidance to colleagues regarding national police systems and data governance. Support identity and access management processes, including administration of secure system access. Liaise with internal departments, external agencies, and partner organisations to support collaborative projects and national programmes. Maintain strict confidentiality when handling sensitive and intelligence-related information. Contribute to ongoing service improvements and ensure compliance with data protection and information governance policies. Essential Experience and Skills To be considered for this role, applicants must have: Previous experience working within a policing environment. Experience accessing and working with the following systems: PNC (Police National Computer) RMS (including record updates) PND (Police National Database) NABIS Experience supporting projects and delivering administrative or operational support. At least one year's experience working in a busy office environment using computerised data systems. Experience cross-referencing information across multiple complex systems. Strong record-keeping and quality assurance experience. Excellent attention to detail and analytical skills. Strong communication and stakeholder engagement abilities. The ability to handle sensitive and confidential information appropriately. Qualifications Essential: Educated to QCF Level 2 (including Maths and English) or equivalent experience. Desirable: RSA II qualification or equivalent. Additional Requirements Successful candidates will be required to undergo and maintain enhanced security vetting (SC/MV). A strong understanding of data protection principles and GDPR requirements is essential. Ability to work fully office-based from the Netley location. Immediate or short-notice availability is highly desirable. What's on Offer? Competitive hourly rate of 15.72 per hour Full-time Monday to Friday working pattern Free on-site parking On-site catering facilities Opportunity to work within a specialist policing support function Gain valuable experience supporting national policing systems and operational investigations If you have previous policing experience, strong database management skills, and knowledge of national police systems, we would like to hear from you. Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
Red Snapper Recruitment Limited
Sandwell, West Midlands
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Senior Accommodation Support Worker Location: Sandwell This role will widen across the Black Country as additional accommodation provision is developed. Salary: 28,861.56 - 33,786 (dependent on experience) Hours: 37.5 hours per week, Monday-Friday 9am-5pm Contract: Full-time Reporting to: Accommodation Services Manager Travel: Required - must have access to own vehicle Occupational Requirement under Schedule 9 (Part 1) of the Equality Act 2010 - the post holder must be female About the Organisation We are a specialist charity providing trauma-informed support to victims and survivors of domestic abuse, modern slavery and other forms of violence and exploitation. Our accommodation services offer safe, supportive environments where women, children and, in some provisions, male victims can recover, rebuild confidence and move towards independence. Our Accommodation Services Directorate manages a growing portfolio of refuge and dispersed accommodation, including: 24-hour refuge accommodation for women and children Dispersed domestic abuse accommodation (HMOs, flats and houses) Resettlement support following departure from accommodation Safehouse and dispersed accommodation for victims of modern slavery Access to counselling, community-based support and specialist advocacy services Due to continued expansion, we are recruiting a Senior Accommodation Support Worker to provide leadership, oversight and high-quality direct support within our refuge services. The Role The Senior Accommodation Support Worker will be based within domestic abuse accommodation services but may be required to support other accommodation-based services where necessary. This is both a leadership and frontline role. You will supervise intervention/support workers (non-case holding), oversee the quality of support delivered to residents and their children, and ensure a safe, empathetic and empowering environment that promotes independence and recovery. You will also ensure contractual targets and KPIs are met while maintaining high standards of safeguarding, health & safety and service delivery. Key Responsibilities Leadership & Oversight Provide direct line management, supervision and guidance to allocated staff, students and volunteers Support staff to develop high-quality, evidence-based support plans Oversee referral decisions, risk assessments and allocation of accommodation Ensure performance targets and contractual requirements are achieved Manage staff rotas to ensure safe and consistent staffing levels Support induction, training and ongoing development of the team Resident Support & Advocacy Ensure residents with complex and high-risk needs receive consistent emotional and practical support Maintain direct engagement with residents to understand their experiences and ensure needs are met Support residents to understand licence agreements, rent/service charges and partner agency roles Lead and coordinate group interventions and recovery-focused programmes Advocate for residents' rights with housing, legal, health and welfare agencies Oversee safe case closure, ensuring safeguarding actions and documentation are complete Accommodation & Compliance Ensure the safety and security of accommodation sites Monitor health & safety standards and report concerns appropriately Respond to and resolve conflicts within accommodation settings Work collaboratively with finance colleagues to monitor rent collection and housing benefit processes Maintain accurate records across all required systems and databases About You Essential Level 3 qualification (or equivalent experience) in a relevant field (e.g. health & social care, housing, community work) Experience undertaking risk and needs assessments and developing support plans Experience working with vulnerable people with complex or multiple disadvantages Experience of advocacy Experience of meeting targets within a structured service environment Strong knowledge of domestic abuse and the barriers faced by victims Understanding of safeguarding, risk management and safety planning Excellent communication and partnership-building skills Ability to supervise or support staff, students or volunteers Strong organisational skills and ability to manage competing demands Confident using Microsoft Office and data recording systems Full UK driving licence with access to a vehicle Eligible to work in the UK Additional Requirements Participation in an on-call rota Occasional evening/weekend work where required Travel across accommodation sites, with flexibility to support additional services Duties may evolve in line with service development Benefits 25 days annual leave (pro rata) plus bank holidays 1 Wellbeing Day (pro rata) Annual leave buy-back scheme 5% employer pension contribution Mileage allowance Time off in lieu (TOIL) for overtime Employee Assistance Programme Access to group clinical supervision (BACP-trained counsellor) Training and development opportunities Bi-annual staff away days Regular internal staff newsletter Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
Jun 05, 2026
Full time
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Senior Accommodation Support Worker Location: Sandwell This role will widen across the Black Country as additional accommodation provision is developed. Salary: 28,861.56 - 33,786 (dependent on experience) Hours: 37.5 hours per week, Monday-Friday 9am-5pm Contract: Full-time Reporting to: Accommodation Services Manager Travel: Required - must have access to own vehicle Occupational Requirement under Schedule 9 (Part 1) of the Equality Act 2010 - the post holder must be female About the Organisation We are a specialist charity providing trauma-informed support to victims and survivors of domestic abuse, modern slavery and other forms of violence and exploitation. Our accommodation services offer safe, supportive environments where women, children and, in some provisions, male victims can recover, rebuild confidence and move towards independence. Our Accommodation Services Directorate manages a growing portfolio of refuge and dispersed accommodation, including: 24-hour refuge accommodation for women and children Dispersed domestic abuse accommodation (HMOs, flats and houses) Resettlement support following departure from accommodation Safehouse and dispersed accommodation for victims of modern slavery Access to counselling, community-based support and specialist advocacy services Due to continued expansion, we are recruiting a Senior Accommodation Support Worker to provide leadership, oversight and high-quality direct support within our refuge services. The Role The Senior Accommodation Support Worker will be based within domestic abuse accommodation services but may be required to support other accommodation-based services where necessary. This is both a leadership and frontline role. You will supervise intervention/support workers (non-case holding), oversee the quality of support delivered to residents and their children, and ensure a safe, empathetic and empowering environment that promotes independence and recovery. You will also ensure contractual targets and KPIs are met while maintaining high standards of safeguarding, health & safety and service delivery. Key Responsibilities Leadership & Oversight Provide direct line management, supervision and guidance to allocated staff, students and volunteers Support staff to develop high-quality, evidence-based support plans Oversee referral decisions, risk assessments and allocation of accommodation Ensure performance targets and contractual requirements are achieved Manage staff rotas to ensure safe and consistent staffing levels Support induction, training and ongoing development of the team Resident Support & Advocacy Ensure residents with complex and high-risk needs receive consistent emotional and practical support Maintain direct engagement with residents to understand their experiences and ensure needs are met Support residents to understand licence agreements, rent/service charges and partner agency roles Lead and coordinate group interventions and recovery-focused programmes Advocate for residents' rights with housing, legal, health and welfare agencies Oversee safe case closure, ensuring safeguarding actions and documentation are complete Accommodation & Compliance Ensure the safety and security of accommodation sites Monitor health & safety standards and report concerns appropriately Respond to and resolve conflicts within accommodation settings Work collaboratively with finance colleagues to monitor rent collection and housing benefit processes Maintain accurate records across all required systems and databases About You Essential Level 3 qualification (or equivalent experience) in a relevant field (e.g. health & social care, housing, community work) Experience undertaking risk and needs assessments and developing support plans Experience working with vulnerable people with complex or multiple disadvantages Experience of advocacy Experience of meeting targets within a structured service environment Strong knowledge of domestic abuse and the barriers faced by victims Understanding of safeguarding, risk management and safety planning Excellent communication and partnership-building skills Ability to supervise or support staff, students or volunteers Strong organisational skills and ability to manage competing demands Confident using Microsoft Office and data recording systems Full UK driving licence with access to a vehicle Eligible to work in the UK Additional Requirements Participation in an on-call rota Occasional evening/weekend work where required Travel across accommodation sites, with flexibility to support additional services Duties may evolve in line with service development Benefits 25 days annual leave (pro rata) plus bank holidays 1 Wellbeing Day (pro rata) Annual leave buy-back scheme 5% employer pension contribution Mileage allowance Time off in lieu (TOIL) for overtime Employee Assistance Programme Access to group clinical supervision (BACP-trained counsellor) Training and development opportunities Bi-annual staff away days Regular internal staff newsletter Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
Red Snapper Recruitment Limited
Warwick, Warwickshire
RSR are currently recruiting for an experienced Estates and HSQE (Health, Safety, Quality, and Environment) Manager to work on a permanent, full-time contract with a Police Force based in Leek Wootton, Warwickshire. The salary for this position ranges between 56,073.00 - 59,688. per annum (depending on experience). Applicants are advised that they will need to successfully pass through national security checks prior to taking up the post, and that this process can take several weeks to complete. Job profile: To implement and manage Warwickshire Police and the Office of the Police and Crime Commissioner's estate, health and safety, quality, sustainability and security strategies, acting as a lead advisor to ensure that the OPCC's estates portfolio of freehold and leasehold properties remains fit for the future. Main Responsibilities: 1. Lead in the implementation and delivery of the rolling 5-10-year Estates asset management, Health and Safety, Quality, Environmental, and Security strategies through the appraisal of internal KPIs and metrics, legislation, market intelligence and risk-based triage of stock condition. 2. Establish strong and collaborative working relationships with Business Operations team members, OPCC, internal and external stakeholders. 3. Provide expert operational oversight for the estates project management team on material capital projects, including building surveys, planning permission, tender documentation, contract management, cost control, risk management and liaison. 4. Provide expert operational oversight over the estates project management team on all planning activities including the construction of new facilities, extensions, refurbishments, and other changes to existing facilities. 6. Take designated responsibility for overall capital and revenue related estates projects/ facilities management budgets, balancing both price, quality and negotiate contracts to ensure value for money. Experience: Experience of implementing strategies within a HSQE and estates context, understanding the internal and external dynamics that most impact the force, and develop options and recommend actions. Extensive estates management experience within a complex organisation Chartered membership of IOSH (CMIOSH) or equivalent health and safety and facilities management charterships If you would like to be considered for this position and have the relevant experience, then please apply now!
Oct 06, 2025
Full time
RSR are currently recruiting for an experienced Estates and HSQE (Health, Safety, Quality, and Environment) Manager to work on a permanent, full-time contract with a Police Force based in Leek Wootton, Warwickshire. The salary for this position ranges between 56,073.00 - 59,688. per annum (depending on experience). Applicants are advised that they will need to successfully pass through national security checks prior to taking up the post, and that this process can take several weeks to complete. Job profile: To implement and manage Warwickshire Police and the Office of the Police and Crime Commissioner's estate, health and safety, quality, sustainability and security strategies, acting as a lead advisor to ensure that the OPCC's estates portfolio of freehold and leasehold properties remains fit for the future. Main Responsibilities: 1. Lead in the implementation and delivery of the rolling 5-10-year Estates asset management, Health and Safety, Quality, Environmental, and Security strategies through the appraisal of internal KPIs and metrics, legislation, market intelligence and risk-based triage of stock condition. 2. Establish strong and collaborative working relationships with Business Operations team members, OPCC, internal and external stakeholders. 3. Provide expert operational oversight for the estates project management team on material capital projects, including building surveys, planning permission, tender documentation, contract management, cost control, risk management and liaison. 4. Provide expert operational oversight over the estates project management team on all planning activities including the construction of new facilities, extensions, refurbishments, and other changes to existing facilities. 6. Take designated responsibility for overall capital and revenue related estates projects/ facilities management budgets, balancing both price, quality and negotiate contracts to ensure value for money. Experience: Experience of implementing strategies within a HSQE and estates context, understanding the internal and external dynamics that most impact the force, and develop options and recommend actions. Extensive estates management experience within a complex organisation Chartered membership of IOSH (CMIOSH) or equivalent health and safety and facilities management charterships If you would like to be considered for this position and have the relevant experience, then please apply now!
RSR are currently recruiting for experienced Investigation Support Officer for a full-time, long-term contract we have available with a Police Force, based in Colchester, Essex The role is paying 15.08p per hour (PAYE) Main purpose of the role: Undertake and assist in investigations taking on key roles within each investigation such as: researching; gathering and obtaining evidence; gathering and recording intelligence; liaising with Children Social Care; undertaking joint investigative actions with statutory partners; and attending child protection case conferences by a variety of means. Main responsibilities: Interview witnesses and victims of crime, assisting in regard to suspect interviews, taking high quality, accurate statements for inclusion into case files and undertaking assessment of the veracity of statements and the potential reliability of witnesses in Court in order to ensure evidence is correctly captured and recorded to support investigations. Coordinate and manage the seizure and viewing of CCTV, viewing material, analysing information, and recording elements in comprehensive reports of evidential and intelligence value; coordinate house to house enquiries in order to support investigations and provide evidence in person at court as required. Support and liaise with victims and witnesses of crime, providing information and updates in relation to case progress and signposting them to the appropriate person, in order to ensure that they receive appropriate support and also to assist in progressing investigations. Maintain an knowledge of relevant legislation and force policy, for example criminal law, PACE, CPIA and RIPA, in order to ensure investigations and documentation is of the highest standard. Experience: Post holder will be required to travel and therefore a full clean UK driving licence is essential. Post holder is required to be ABE (Achieving Best Evidence) trained. Post holder will have PIP2 and SOTO (Sexual Offence Trained Officer) qualifications. Post holder will have recent experience of safeguarding vulnerable persons, in order to undertake such actions during the investigations Post holder will have recent experience of criminal investigations, conducting interviews and taking statements in investigative process, with both adults and children. If you would like to be considered for this position and have the relevant experience, then please apply now!
Oct 04, 2025
Contractor
RSR are currently recruiting for experienced Investigation Support Officer for a full-time, long-term contract we have available with a Police Force, based in Colchester, Essex The role is paying 15.08p per hour (PAYE) Main purpose of the role: Undertake and assist in investigations taking on key roles within each investigation such as: researching; gathering and obtaining evidence; gathering and recording intelligence; liaising with Children Social Care; undertaking joint investigative actions with statutory partners; and attending child protection case conferences by a variety of means. Main responsibilities: Interview witnesses and victims of crime, assisting in regard to suspect interviews, taking high quality, accurate statements for inclusion into case files and undertaking assessment of the veracity of statements and the potential reliability of witnesses in Court in order to ensure evidence is correctly captured and recorded to support investigations. Coordinate and manage the seizure and viewing of CCTV, viewing material, analysing information, and recording elements in comprehensive reports of evidential and intelligence value; coordinate house to house enquiries in order to support investigations and provide evidence in person at court as required. Support and liaise with victims and witnesses of crime, providing information and updates in relation to case progress and signposting them to the appropriate person, in order to ensure that they receive appropriate support and also to assist in progressing investigations. Maintain an knowledge of relevant legislation and force policy, for example criminal law, PACE, CPIA and RIPA, in order to ensure investigations and documentation is of the highest standard. Experience: Post holder will be required to travel and therefore a full clean UK driving licence is essential. Post holder is required to be ABE (Achieving Best Evidence) trained. Post holder will have PIP2 and SOTO (Sexual Offence Trained Officer) qualifications. Post holder will have recent experience of safeguarding vulnerable persons, in order to undertake such actions during the investigations Post holder will have recent experience of criminal investigations, conducting interviews and taking statements in investigative process, with both adults and children. If you would like to be considered for this position and have the relevant experience, then please apply now!
Red Snapper Recruitment Limited
Bletchley, Buckinghamshire
Red Snapper Recruitment are recruiting for Detention Engagement Officers for a Government Department. Location: Yarlswood, Bedford Contract: 6 months Salary: 250 UMB / 184.19 PAYE per day Vetting: If you have SC or CTC this is beneficial. Shift: 7.4 hours shifts on a pattern between Mon - Fri 8am - 9pm, Sat/Sun 9am -5pm (1 in 3 weekend working both Saturday and Sunday expected) Responsibilities and Requirements: Conduct face-to-face engagements with those in detention as required by caseworkers and management, this includes an initial induction engagement, service of paperwork, follow up engagements, Modern Slavery and associated assessments and Asylum Screening interviews. Officers will also discuss the options that residents have, including initiating referrals to returns schemes and building return plans, as well as outlining the consequences of non-compliance. Feeding back to caseworkers providing details and insight into resident mindset and behaviour. Recording all interactions on HO IT systems in an accurate and timely manner. Identify indicators of vulnerability, ensuring that they are recorded and managed in-line with existing policy and instructions, attending case conference meetings (multi-disciplinary telecom and local strategy meetings), ACDT reviews, immigration surgeries and resident consultative committee meetings as required. Providing case updates to residents at their request and managing your own portfolio of residents and associated workflow. Flagging contract issues appropriately and in a timely manner to line manager or Compliance team. Actively contribute towards the compiling of management reports. Undertake general office administration duties as part of your role and to assist in the successful running of the Detention Engagement Team within the Centre. This includes managing resident arrival and departure lists, allocating all new arrivals to Engagement Officers, monitoring the inbox and e-faxes and dealing with telephone, personal and email queries, escalating as appropriate. Other ad hoc administrative duties as required. Due to the high volume of applications received, if you do not hear from us within 7 working days, I am afraid your application has been unsuccessful. RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
Oct 03, 2025
Contractor
Red Snapper Recruitment are recruiting for Detention Engagement Officers for a Government Department. Location: Yarlswood, Bedford Contract: 6 months Salary: 250 UMB / 184.19 PAYE per day Vetting: If you have SC or CTC this is beneficial. Shift: 7.4 hours shifts on a pattern between Mon - Fri 8am - 9pm, Sat/Sun 9am -5pm (1 in 3 weekend working both Saturday and Sunday expected) Responsibilities and Requirements: Conduct face-to-face engagements with those in detention as required by caseworkers and management, this includes an initial induction engagement, service of paperwork, follow up engagements, Modern Slavery and associated assessments and Asylum Screening interviews. Officers will also discuss the options that residents have, including initiating referrals to returns schemes and building return plans, as well as outlining the consequences of non-compliance. Feeding back to caseworkers providing details and insight into resident mindset and behaviour. Recording all interactions on HO IT systems in an accurate and timely manner. Identify indicators of vulnerability, ensuring that they are recorded and managed in-line with existing policy and instructions, attending case conference meetings (multi-disciplinary telecom and local strategy meetings), ACDT reviews, immigration surgeries and resident consultative committee meetings as required. Providing case updates to residents at their request and managing your own portfolio of residents and associated workflow. Flagging contract issues appropriately and in a timely manner to line manager or Compliance team. Actively contribute towards the compiling of management reports. Undertake general office administration duties as part of your role and to assist in the successful running of the Detention Engagement Team within the Centre. This includes managing resident arrival and departure lists, allocating all new arrivals to Engagement Officers, monitoring the inbox and e-faxes and dealing with telephone, personal and email queries, escalating as appropriate. Other ad hoc administrative duties as required. Due to the high volume of applications received, if you do not hear from us within 7 working days, I am afraid your application has been unsuccessful. RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
Red Snapper Recruitment is currently seeking an experienced Probation Services Officer to join the National Probation Service at the Central Criminal Court. This is an excellent opportunity for a skilled practitioner with court experience to contribute to vital frontline probation work. The successful candidate will be based primarily at the Central Criminal Court (Old Bailey), with responsibility for covering both the Central Criminal Court and the nearby City of London Magistrates Court. The role is full-time, fully on site, and will involve a range of court duty officer tasks including report writing, PSR requests, results processing, providing appointments, and oral reports when required. This is a full-time, temporary contract for 12 months. Candidates must have prior experience of working in a court environment, ideally with knowledge of Magistrates Court processes. Due to the sensitive nature of the role, enhanced vetting will be required, including probation vetting and potentially counter-terrorist checks. Job Summary Location: Central Criminal Court, Old Bailey, London, EC4M 7EH (with coverage also at City of London Magistrates Court) Contract Type: Temporary, 12 months Hours: Full-time, 37 hours per week Rate: 18.59 p/h PAYE or 24.48 p/h Umbrella Working Pattern: Fully on-site, Monday to Friday Key Responsibilities Act as court duty officer, managing PSR requests, processing results, and providing follow-up appointments. Write high-quality written reports and undertake oral reports where required. Liaise effectively with courts, probation colleagues, and partner agencies. Provide accurate and timely updates within case management systems. Support court operations by ensuring compliance with probation processes and policies. Cover both Central Criminal Court and City of London Magistrates Court (walking distance apart). Essential Requirements Previous experience working within a court setting (court probation work essential). Strong understanding of probation service processes, particularly in Magistrates Court contexts. Excellent written and verbal communication skills, with the ability to produce clear, concise reports. Ability to work effectively in a fast-paced, multidisciplinary court environment. Willingness to undergo probation vetting and, if required, counter-terrorist vetting. This role is subject to an Enhanced DBS, probation vetting, and potentially counter-terrorist vetting. If this role is not for you but you know someone who would be interested, please refer them. We offer a 75 retail voucher referral bonus for successful introductions (subject to terms). RSR Justice is a market-leading recruitment business dedicated to providing top-quality candidates and services to the offender rehabilitation and supervision work sectors. Red Snapper Recruitment is part of the Red Snapper Group and is an equal opportunities employer.
Sep 22, 2025
Seasonal
Red Snapper Recruitment is currently seeking an experienced Probation Services Officer to join the National Probation Service at the Central Criminal Court. This is an excellent opportunity for a skilled practitioner with court experience to contribute to vital frontline probation work. The successful candidate will be based primarily at the Central Criminal Court (Old Bailey), with responsibility for covering both the Central Criminal Court and the nearby City of London Magistrates Court. The role is full-time, fully on site, and will involve a range of court duty officer tasks including report writing, PSR requests, results processing, providing appointments, and oral reports when required. This is a full-time, temporary contract for 12 months. Candidates must have prior experience of working in a court environment, ideally with knowledge of Magistrates Court processes. Due to the sensitive nature of the role, enhanced vetting will be required, including probation vetting and potentially counter-terrorist checks. Job Summary Location: Central Criminal Court, Old Bailey, London, EC4M 7EH (with coverage also at City of London Magistrates Court) Contract Type: Temporary, 12 months Hours: Full-time, 37 hours per week Rate: 18.59 p/h PAYE or 24.48 p/h Umbrella Working Pattern: Fully on-site, Monday to Friday Key Responsibilities Act as court duty officer, managing PSR requests, processing results, and providing follow-up appointments. Write high-quality written reports and undertake oral reports where required. Liaise effectively with courts, probation colleagues, and partner agencies. Provide accurate and timely updates within case management systems. Support court operations by ensuring compliance with probation processes and policies. Cover both Central Criminal Court and City of London Magistrates Court (walking distance apart). Essential Requirements Previous experience working within a court setting (court probation work essential). Strong understanding of probation service processes, particularly in Magistrates Court contexts. Excellent written and verbal communication skills, with the ability to produce clear, concise reports. Ability to work effectively in a fast-paced, multidisciplinary court environment. Willingness to undergo probation vetting and, if required, counter-terrorist vetting. This role is subject to an Enhanced DBS, probation vetting, and potentially counter-terrorist vetting. If this role is not for you but you know someone who would be interested, please refer them. We offer a 75 retail voucher referral bonus for successful introductions (subject to terms). RSR Justice is a market-leading recruitment business dedicated to providing top-quality candidates and services to the offender rehabilitation and supervision work sectors. Red Snapper Recruitment is part of the Red Snapper Group and is an equal opportunities employer.