Tate

Complaints & Resolution Officer Colindale NW9 14.80 Hybrid Working ASAP Start We are looking for a customer-focused Complaints & Resolution Officer to manage and investigate resident complaints within a social housing environment. Key Responsibilities: Investigate and resolve complaints in line with policy and timescales. Communicate with residents and internal teams to reach fair outcomes. Draft clear complaint responses and maintain accurate records. Identify service improvements and support continuous learning. About You: Experience handling complaints or customer casework. Excellent communication and problem-solving skills. Ability to manage a busy caseload and meet deadlines. Social housing experience and knowledge of the Housing Ombudsman Code is desirable. If you are passionate about delivering excellent customer service and improving resident experiences, we'd love to hear from you. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

Client Services Administrator - Professional Services IMMEDIATE START 30,000 - 35,000 DOE Based in Farnham, Surrey Hybrid Working (3 days in office) Full-time, 37.5 hours per week About the Opportunity An established and growing wealth management and financial planning business is seeking a highly organised and customer-focused Support Administrator to join its Advice Delivery team. This is an excellent opportunity for an experienced administrator who thrives in a fast-paced environment and enjoys building strong relationships with clients and colleagues. You'll play a key role in supporting advisers and ensuring a seamless client experience throughout the onboarding and servicing journey. Key Responsibilities Deliver outstanding service and support to clients at all times. Manage client onboarding and ongoing servicing processes efficiently. Build strong working relationships with clients, advisers, paraplanners, and colleagues. Communicate effectively via telephone, email, and other channels. Maintain accurate records and utilise CRM systems effectively. Support continuous process improvement initiatives. Contribute positively to team culture and business projects as required. About You We're looking for someone who is: Highly organised and delivery-focused. Experienced in a client-facing administrative role. Ideally experienced within financial planning, wealth management, or financial services. Comfortable using CRM systems and managing multiple priorities. A strong communicator with excellent customer service skills. A proactive self-starter who takes ownership of their development. A collaborative team player with a positive attitude. Desirable Knowledge of investment and financial planning products such as ISAs, GIAs, pensions, and bonds. Experience challenging and improving existing processes. What's on Offer Hybrid working with flexibility around working arrangements. 25 days annual leave plus bank holidays. Pension scheme. Life assurance and income protection. Flexible benefits platform. Career development opportunities within a collaborative and growing business. Apply Now If you're an experienced administrator with a passion for delivering exceptional client service and are looking to join a supportive, professional environment where you can develop your career, we'd love to hear from you. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

Customer Service Advisor 13.73 per hour 6 Month Contract Redhill, Monday to Friday, 9am to 5pm Hybrid Working Available After Training Are you passionate about delivering outstanding customer service and helping people during challenging times? We are recruiting for a Customer Service Advisor to join a leading retail and commercial bank, supporting customers who may be experiencing financial difficulties with their vehicle finance agreements. This is an excellent opportunity for someone with strong customer service skills, excellent attention to detail, and a genuine desire to make a positive difference to customers. You will be supporting on a number of administration tasks while handling customer calls, supporting individuals who may be in early arrears or considering returning their vehicle. This means you will often be speaking with vulnerable customers, so empathy, professionalism, and a customer-first approach are essential. Following an initial 3 month training period based fully onsite, you'll move to a hybrid working pattern of 3 days in the office and 2 days working from home. What You'll Be Doing Managing customer accounts accurately and efficiently Taking calls from customers in difficult situations and offering support and resolutions Processing account updates, correspondence, and customer documentation Supporting customers who are experiencing financial difficulties Handling a variety of administrative tasks and maintaining accurate records Working across multiple internal systems while ensuring a high level of accuracy Working collaboratively with internal teams to achieve positive customer outcomes Ensuring all work is completed in line with company procedures and regulatory requirements What We're Looking For Previous customer service experience is essential Strong administration skills and attention to detail Excellent verbal and written communication skills Ability to handle sensitive conversations with empathy and professionalism Comfortable working in a fast-paced, process-driven environment Strong organisational skills and ability to manage competing priorities Desirable Experience Financial services experience Collections, arrears, recoveries, or financial support experience Experience working with vulnerable customers Contact centre or telephone-based customer service experience Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

Customer Service Representative Location : Telford (Onsite 5 Days Per Week) Contract : 6 Month Temporary Contract Hours : Full Time, Monday to Friday, shifts between 8:30am and 5:30pm Pay Rate : 14.22 per hour Do you thrive on helping people and delivering outstanding customer service? Are you confident building rapport over the phone and providing support when customers need it most? We're looking for enthusiastic and customer-focused individuals to join a well-established financial services organisation in Telford. This is an excellent opportunity to join a busy, supportive team where you'll play a key role in helping customers with their annuity and policy servicing enquiries. This is a highly customer-focused role, with most of your day spent speaking to customers, so we're looking for people who genuinely enjoy telephone-based customer service and are passionate about creating positive customer experiences. The Role Managing a high volume of inbound and outbound customer calls Supporting customers with policy servicing and annuity enquiries Delivering a professional, friendly and solution-focused customer experience Processing customer requests and updating records accurately Completing administration tasks linked to customer interactions Maintaining high standards of accuracy and compliance at all times What We're Looking For Excellent communication and customer service skills Confidence speaking with customers on the phone throughout the day Previous experience in customer service, administration or a contact centre environment Strong attention to detail and accuracy A positive, resilient and professional approach The ability to remain calm and focused while managing multiple enquiries Training & Development We want you to succeed from day one. You'll receive a structured 1-2 week accredited training programme, giving you the knowledge, tools and confidence needed to excel in the role. What's On Offer? Competitive pay rate of 14.22 per hour Accredited training programme Valuable experience within a respected financial services organisation Supportive and collaborative team environment Modern Dress for Your Day culture Opportunity to develop customer service and financial services experience If you're passionate about helping customers, enjoy working in a fast-paced environment and are looking for your next customer service opportunity, we'd love to hear from you. Apply today and take the next step in your customer service career. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

Payroll & Client Services Administrator Potters Bar (EN6) Hybrid Working 28,288 + Salary Review After Probation 34-Hour Week Office hours Have you worked with Direct Payments, Personal Health Budgets, Personal Budgets, in Social, Care or Healthcare setting in administration, payroll or finance and are looking for a role where you can genuinely make a difference? We're recruiting on behalf of a specialist organisation that supports service users and carers across the UK by managing funded payroll and payment services. Their work helps ensure individuals receive the support they need, and carers get paid accurately and on time, making this a rewarding opportunity to join a business where people are always at the heart of the service. What's On Offer? Starting salary of 28,288 Salary increase following successful completion of probation Hybrid working arrangement 34-hour working week Monday to Thursday: 9.00am to 5.00pm Friday: 9.00am to 4.00pm One-hour lunch break each day 20 days annual leave plus Bank Holidays Additional Christmas leave at the discretion of the business Your birthday off each year Life Assurance at three times annual salary Private Health Insurance after two years' service 24/7 access to a well-being support app Easily accessible office location with train and bus links into Potters Bar A well-loved office dog who is very much part of the team! About the Role This is a varied position combining administration, payroll support, client service and financial processing. You'll work closely with colleagues, carers, service users and clients across the UK, providing support primarily by telephone and email. Accuracy is important, but equally important is your ability to offer a professional, helpful and empathetic service. Typical responsibilities include: Processing payroll and payment-related administration Maintaining accurate client and financial records Responding to telephone and email enquiries Supporting carers and service users with payroll and payment queries Updating systems and documentation Ensuring information is processed accurately and efficiently Working collaboratively with colleagues to manage workloads and deadlines Training & Support You don't need to know everything on day one. A comprehensive induction programme will be provided, including approximately 4 to 6 weeks of office-based training where you'll spend time observing experienced colleagues and gaining practical hands-on experience. Following your induction, you'll move onto the team's hybrid working arrangement and continue to receive ongoing support and development. Who We're Looking For We'd particularly like to hear from candidates who have accounts and admin experience having worked within: Direct Payments services Personal Health Budgets Personal Budgets Adult Social Care Care homes Domiciliary care or home care agencies Local authority community care teams Healthcare Payroll, finance or accounts functions supporting care services specifically You'll be naturally organised, calm under pressure and capable of managing a busy workload in a methodical way. This role would suit someone who enjoys helping people, is highly accurate and takes pride in delivering excellent service. You'll be sure to bring: Administration, payroll, finance or accounts experience from the care industry or social services Knowledge of Direct Payments, care funding schemes or personal care budgets Strong organisational and prioritisation skills Excellent attention to detail Good written and verbal communication skills A proactive and supportive approach Confidence working with multiple tasks and deadlines Tate look forward to talking to you more about this employer and the opportunity and will be in touch with you to discuss how your relevant experience can be put to great use at this company! Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

Receptionist Mayfair and Farringdon, London Up to 28,500 Love people? Thrive in a fast-paced, professional environment? We're looking for a polished and personable Receptionist to join a premium business centre in the heart of Mayfair or Farringdon. As the face of the business, you'll deliver a five-star experience to tenants and visitors, ensuring every interaction is professional, welcoming, and memorable. What you'll be doing: Welcoming visitors and managing reception duties Providing exceptional customer service to tenants Handling calls, post, deliveries, and access passes Supporting office and facilities requests Maintaining high standards across the building Assisting with administration and client onboarding What we're looking for: A confident and friendly communicator who loves working with people A passion for delivering exceptional customer service and creating positive experiences Experience in hospitality, luxury retail, customer service, or concierge-style roles is highly desirable You do not need previous reception or front-of-house experience. We're looking for individuals with the right attitude, professionalism, and service mindset Strong organisational skills and attention to detail A proactive, can-do approach and willingness to get stuck in Someone who enjoys building relationships and going the extra mile for clients and visitors What's on offer: Salary up to 28,500 Prime central London locations Supportive team and professional environment Opportunity to grow within a successful and expanding business If you are looking to kick-start your career in a corporate front of house role, then please do apply directly to the advert. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

Customer Service Coordinator Temporary to Permanent Opportunity Near Biggleswade, Bedfordshire Monday to Friday 9:00am - 5:00pm 100% Office Based Permanent Salary: 28,000 per annum - neg Are you passionate about delivering exceptional customer service and building strong client relationships? Do you thrive in a fast-paced environment where no two days are the same? Our client is a prestigious and well-established packaging organisation with an excellent reputation for quality, innovation, and customer satisfaction. Due to continued growth, they are looking to recruit a Customer Service Coordinator to join their friendly and supportive team. This is a temporary-to-permanent opportunity, with an initial temporary period of up to one month before moving onto a permanent contract for the right candidate. The Role As a Customer Service Coordinator, you will play a vital role in supporting customers and distributors, ensuring every enquiry and order is managed efficiently from start to finish. You'll build long-term relationships with customers, identify opportunities to grow existing accounts, and deliver an outstanding customer experience at every stage. Key Responsibilities Build strong, long-lasting relationships with distributors through proactive and professional communication. Take ownership of customer enquiries and orders, managing them through to successful completion. Process customer orders and quotations accurately within agreed timescales. Recommend suitable products and prepare quotations tailored to customer requirements. Follow up quotations and provide regular feedback to the Customer Service Manager. Identify opportunities to upsell products and maximise customer value. Work collaboratively with colleagues to deliver an exceptional customer experience. Monitor sales trends and proactively identify opportunities for growth. Become fully proficient in the company's internal systems. Maintain accurate records and ensure excellent attention to detail at all times. Support the wider team and undertake additional duties to contribute to the continued success of the business. About You We're looking for someone who enjoys building relationships, solving problems, and providing first-class customer service. You will be organised, motivated, and confident communicating with customers over the phone and via email. Ideally, you will have: Previous experience within a customer service, customer support, sales support or account coordination role. Excellent communication and relationship-building skills. A proactive, positive, and results-focused approach. Strong organisational skills with the ability to prioritise a busy workload. Excellent attention to detail and accuracy. Confidence working both independently and as part of a team. The ability to work under pressure and meet deadlines. Good IT skills and the ability to quickly learn new systems. A flexible approach and willingness to support the business when required. What's on Offer? Temporary to permanent opportunity. Permanent salary of 28,000 - negotiable depending on experience Monday to Friday working hours (9:00am - 5:00pm). 100% office-based role near Biggleswade, Bedfordshire. Opportunity to join a prestigious and growing packaging organisation. Friendly, supportive team environment with genuine long-term career prospects. Whilst temping through Tate Weekly pay Holiday pay Free on-site parking Access to the Tate Awards Scheme including store discounts If you're an enthusiastic Customer Service professional looking for your next challenge within a respected and growing business, we'd love to hear from you. Apply today! Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

Temporary Part-Time Payroll Assistant Location: Colney Heath, near St Albans Pay Rate: 16.00 per hour Hours: 3 days per week, Monday to Wednesday , 9:00am - 5:00pm Contract: Temporary Duration: Ideally 28th September 2026 to the end of December 2026 Working arrangement: Office based Transport: Own transport essential About the Role We are an established and successful business based in Colney Heath, near St Albans , and we are looking for an experienced and reliable Payroll Assistant to join our team on a temporary, part-time basis. This is an ideal opportunity for someone with previous payroll experience who is looking for a part-time temporary position through to the end of December 2026. Working as part of the team, you will be responsible for assisting with the accurate and timely processing of both weekly and monthly payroll , ensuring employees are paid correctly and on time. Key Responsibilities Processing weekly and monthly payroll accurately and efficiently. Preparing and checking payroll information prior to processing. Maintaining accurate employee payroll records. Processing starters, leavers and changes to employee details. Checking payroll calculations and identifying any discrepancies. Assisting with payroll queries and resolving issues promptly. Ensuring payroll deadlines are consistently met. Maintaining confidentiality when handling sensitive payroll and employee information. Providing general payroll and administrative support to the wider team as required. Other ad hoc duties would be assisting with Accounts Payable and some archiving. About You We are looking for someone who is organised, reliable and detail-focused , with previous experience in payroll. Ideally, you will have: Previous experience of processing payroll. Good knowledge of payroll procedures and processes. Excellent attention to detail and accuracy. Good numerical and administrative skills. The ability to work to strict deadlines. Strong organisational and time management skills. The ability to handle confidential information professionally. Good communication skills and a helpful, team-focused approach. Experience using the ADP payroll system would be advantageous, although this is not essential . You should be comfortable working independently while also being part of a friendly and supportive team. The Details 16.00 per hour 3 days per week , Monday to Friday Working hours 9:00am - 5:00pm Ideally starting 28th September 2026 Temporary position running through to the end of December 2026 Based fully in the office in Colney Heath, near St Albans Own transport is essential due to the office location If you have solid payroll experience and are available for a part-time temporary assignment from the end of September through to December, we would be pleased to hear from you. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

Operations Executive Location: Welwyn Garden City Salary: 27,000 per annum Hours: Monday to Friday, 9:00am - 5:00pm Contract: Permanent Working arrangement: Fully office based Parking: Free on-site parking About the Role We are an established and successful holiday company based in Welwyn Garden City, and we are looking for a friendly, organised and detail-focused Operations Executive to join our welcoming team on a permanent basis. This is a great opportunity for someone who enjoys working in a busy environment, has excellent organisational skills and takes pride in making sure everything runs smoothly behind the scenes. As an Operations Executive, you will provide important administrative and operational support across our Product, Commercial & Operations teams. You will work closely with colleagues and our network of local suppliers, managing bookings, documentation and operational arrangements while responding quickly and efficiently to any changes or queries that arise. Key Responsibilities Managing, confirming and amending activity and attraction bookings. Maintaining accurate and up-to-date operational records and systems. Liaising with local suppliers to confirm services and resolve any queries promptly. Issuing excursion vouchers and uploading relevant documents to the database. Supporting the smooth operational delivery of the service. Updating systems and managing any changes. Assisting with pricing, repricing, inventory reviews and other commercial activities when required. Working collaboratively with colleagues across the business and sharing operational information and insights. Helping identify and resolve operational issues proactively. Becoming cross-trained across a variety of Product, Commercial and Operations activities. About You We are looking for someone who is proactive, organised, adaptable and resourceful, with excellent attention to detail. You will be comfortable managing multiple tasks and priorities, working to deadlines and responding positively when unexpected situations arise. You will also understand the importance of accuracy and appreciate the impact that operational decisions can have on both customer service and the commercial side of the business. You will ideally have: Strong written and verbal communication skills. Good numeracy and literacy skills. Excellent attention to detail. Good time management and prioritisation skills. The ability to work effectively with limited supervision. Good data and process management skills. Competence in Microsoft Word, Excel and PowerPoint. The ability to work with information accurately and produce professional documentation. A willingness to learn new systems and processes. Previous experience within travel, tourism, administration or operations would be advantageous, although not essential. What We Offer 27,000 salary per annum Permanent, full-time position Monday to Friday, 9:00am - 5:00pm Fully office based role in Welwyn Garden City Free on-site parking Friendly and welcoming team Opportunity to join an established holiday business Training and development across a broad range of operational and commercial activities A varied role within a busy and supportive environment Please note: The office is not located in Welwyn Garden City town centre, so your own transport is preferred . Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

Temporary Customer Service Administrator Location: On-site Duration: 3-4 months Start Date: Late September 2026 Pay Rate: 14.50 per hour Working Hours: Monday-Thursday, 8.30am-5.00pm and Friday, 8.30am-2.30pm Flexible Hours: Monday-Thursday 9.00am-5.00pm and Friday 9.00am-2.30pm may also be considered Parking: Free on-site parking available The Opportunity We are looking for a Temporary Customer Service Administrator to join our Customer Services team for an initial 3-4 month period, starting in late September 2026. This is an excellent opportunity for an experienced customer service administrator who is highly IT literate, organised and confident working across multiple systems. Experience within the manufacturing sector would be advantageous, although this is not essential. You will work closely with the Customer Services, Sales, Warehouse, Operations and Regulatory Affairs teams to ensure customers receive a high level of service and that orders, deliveries and related administration are managed accurately and efficiently. Key Responsibilities Provide day-to-day customer support by telephone and email, responding to account queries promptly and professionally. Manage and assist with sales orders, purchase orders and associated documentation, ensuring customer expectations are met. Maintain accurate and up-to-date customer information across relevant internal systems. Monitor and follow up delivery discrepancies and resolve issues promptly. Maintain accurate records of consignments, ensuring compliance with HMRC requirements and internal audit standards. Support the Sales team by identifying potential opportunities with existing customers and providing relevant feedback. Develop a strong understanding of the company's products and services. Liaise with transport providers regarding export consignments, including reviewing rates and ensuring appropriate load/product mixes. Deal with day-to-day transport issues and monitor service levels against agreed KPIs. Work closely with the Warehouse team to ensure orders are processed and dispatched within required timescales. Coordinate the dispatch of customer samples. Work with Regulatory Affairs and Operations to resolve customer complaints effectively. Identify opportunities for process improvements within Customer Services and Logistics. Manage workload effectively, ensuring tasks are completed accurately and within agreed timescales. Build and maintain strong working relationships with customers and internal departments. About You We are looking for someone who is: IT savvy and confident learning and working across different systems. Highly organised with excellent attention to detail. An experienced customer service professional, ideally with 2-3 years' experience in a similar environment. Confident using Microsoft Excel, Word and Outlook. A strong communicator with excellent customer service skills. Comfortable handling multiple tasks and priorities in a busy environment. A proactive problem-solver who enjoys finding ways to improve processes. A team player who is equally comfortable working independently. Ideally experienced within manufacturing, logistics, transport, freight forwarding or a sales environment - although sector experience is not essential. What We Offer 14.50 per hour 3-4-month temporary assignment Late September 2026 start Flexible working hours Free on-site parking Weekly pay Holiday pay Access to the Tate Rewards Scheme including store discounts . Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

Office Administrator Immediate start and Interviews 28k- 30k Hours: 9am to 5.30pm (this is a full-time office based role with potentially 1 day a week WFH after 3-6 months) Free Parking Based in Rushmoor, near Farnham, Surrey A leading consultancy based near Farnham is seeking an experienced Administrator to assist with an exceptionally busy office in a supporting role. You must have the ability to multi-task and assist implementing system changes is essential. The ability to thrive under pressure is an advantage. Key responsibilities: General administration including electronic filing of reports and correspondence Dealing with customers and industry associates at all levels with professionalism, courtesy and efficiency Managing and prioritizing telephone calls Working as part of the administrative team dealing with client enquiries and projects and general administration Skills/experience required: Educated to A level or equivalent, degree preferred At least three years of experience, preferably working in a corporate, commercial environment Strong PC skills - ability to use Word, Excel, PowerPoint, Outlook and databases and SharePoint Articulate and numerate with excellent communication skills (spoken and written English) An approachable personality with a willingness to tackle a range of jobs Ability to prioritise own workload and balance numerous tasks Excellent attention to detail Car driver essential (due to rural location of the office) For further details on this vacancy, please contact the Guildford, Tate office. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

Property Administrator 25k- 26k based on exp Annual discretionary Bonus Excellent Training and Benefits offered 2 days working from home after training GUILDFORD BASED Our client based in Guildford has a opening to join a great team. Property experience isn't essential but can prove helpful. The job can be demanding so being able to multi task and organisational skills are helpful. Key duties: To effectively manage a portfolio of properties ensuring that the requirements of clients are delivered in accordance with agreed service level agreements. To demonstrate within your day-to-day role appropriate controls to ensure the customer is at the heart of everything you do. Maintain accurate manual and computer records for each property, in line with company procedures and client requirements. To ensure the key performance indicators are met in relation to price achieved, time to sell, percentage under offer and stock turnover Ensure all written and verbal communications with clients, suppliers and all third parties are conducted in a business like and professional manner Action, record and file all incoming post, faxes and emails. Promptly deal with incoming telephone calls in professional and business-like manner and offer assistance in the absence of the person who the call is intended for. From time to time assist the Assistant Team Manager/Team Manager with ad hoc projects. To provide assistance to the Senior Property Sales Advisor/Team Manager as well as assistance to other team members during busy and holiday periods. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

Customer Service Resolution Officer Colindale North London NW9 Full Time 13.85 Ongoing Temp Contract Barnet Homes is seeking a number of proactive and customer-focused Customer Service Resolution Officer to manage customer enquiries, complaints, and service requests through to resolution. Key Responsibilities Investigate and resolve customer complaints and escalations. Act as the main point of contact throughout the resolution process. Work with internal teams to deliver timely and effective solutions. Ensure responses are clear, accurate, and compliant with company procedures. Identify trends and recommend service improvements. Requirements Experience in customer service, complaints handling, or case management. Excellent communication and problem-solving skills. Ability to manage a varied workload and meet deadlines. Strong IT skills and experience using CRM systems. Housing or social housing experience is desirable. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

Centre Co-ordinator (Front Desk) Cambridge - CB24 6BQ 13.81 per hour 3-Month Contract (with potential for extension) Monday - Friday, 7:30am - 4:00pm Overtime available on Saturdays Tate have partnered with a large organisation within the automotive industry to recruit for a Centre Co-ordinator to join their busy service centre in Cambridge. This is a fantastic opportunity to work in a fast-paced, customer-facing environment where you'll be the first point of contact for customers visiting the branch. Key Responsibilities Welcome customers and provide a professional, friendly service Check vehicles in using an iPad-based system Manage daily bookings and workflow schedules Liaise with technicians and keep customers informed throughout their visit Handle customer enquiries promptly and professionally Process customer payments accurately Move customer vehicles - full UK driving licence required About You Has excellent customer service and communication skills Enjoys working in a busy, customer-facing environment Is comfortable using technology, including tablets and digital systems Has strong organisational skills and attention to detail Can manage multiple tasks while maintaining a high level of service Previous administration or reception experience would be beneficial If you're passionate about delivering outstanding customer service and are looking for your next opportunity, please apply today! Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

Customer Service & Sales Coordinator Temporary position Located in South Mimms, near Potters Bar 16.95 per hour 37 Hours per week Hybrid working available after training - but must live within a commutable distance of the office. Own transport required Temporary Role till mid-January 2027 - maybe extended Free onsite parking A well-established organisation in South Mimms is seeking a confident and customer-focused individual to join their busy Customer Experience team. This is a full-time temporary role offering an immediate start and free onsite parking. About the role: You'll be part of a fast-paced team responsible for handling customer enquiries and processing orders across multiple service areas. The role involves managing communications, resolving queries, and ensuring a high standard of service delivery through various channels. Key responsibilities: Processing customer orders, quotations, and account setups Responding to enquiries and resolving issues efficiently Maintaining accurate records and using internal systems effectively Supporting service improvements and contributing to customer guidance materials Collaborating with colleagues to ensure smooth operations Providing training and support to team members when needed What we're looking for: Experience in a customer service or sales support environment Strong written and verbal communication skills Excellent attention to detail and organisational ability Confident using MS Office and CRM or ERP systems Ability to work independently and as part of a team Knowledge of GDPR and compliance standards is desirable Why Temp with Tate? Temping is a great way to build up your career prospects, while allowing you to gain experience in a range of different companies. People temp for many different reasons, whether it is to gain experience, fill the gap between permanent positions or as a lifestyle choice. Temp jobs often present the opportunity to become permanent roles. Allowing you to have an insight into a company without the initial permanent obligation. When temping for Tate you can expect to Have my dedicated attention and service to offer you work that suits you. Weekly pay Accrue up to 28 days holiday pay Pension contributions Tate Rewards, which include discounts. Employee Assistance programme. Reward recognition awards. Gain valuable experience with credible companies. Access to companies' internal vacancies board Free computer skills training Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

Commercial Finance Manager Salary: 65k- 70k based on exp Based near Weybridge, Surrey Hybrid- 3 days in office / 2 days WFH Full-Time Permanent An exciting opportunity for a commercially focused Commercial Finance Manager to join a growing business and play a key role in driving profitability, performance, and strategic decision-making. Working closely with senior leadership, you'll provide financial insight, challenge, and analysis to support growth, improve margins, optimise cash flow, and enhance overall business performance. Key Responsibilities Produce monthly management accounts, board reports, and KPI dashboards. Analyse revenue, gross profit, margins, costs, and profitability. Lead budgeting, forecasting, cash flow planning, and financial modelling. Partner with senior stakeholders to support commercial and strategic decisions. Identify opportunities to improve revenue, margins, efficiency, and profitability. Monitor working capital, debtor performance, and cash generation. Support pricing decisions, business cases, and investment analysis. Ensure financial controls, VAT compliance, audit readiness, and statutory reporting. Drive process improvements, reporting automation, and finance system enhancements. About You Essential ACA, ACCA, or CIMA qualified/part qualified. Strong experience in commercial finance, management accounting, or finance business partnering. Proven ability to analyse financial performance and provide actionable commercial insight. Strong forecasting, financial modelling, and cash flow management skills. Confident influencing and challenging senior stakeholders. Excellent communication and Excel skills. Desirable Exposure to pricing, profitability analysis, and commercial decision support. Experience working within a high-growth or scaling environment. What's on Offer? Strategic, high-impact finance role. Direct exposure to senior leadership. Opportunity to influence business growth and performance. Collaborative and ambitious working environment. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

Business Operations Assistant Hampshire Part time 15/ 20 PH We are looking for a part-time Business Support Assistant to work alongside the owners of this contemporary and dynamic business. This is a permanent role that will require the right person to be flexible in terms of hours and days, but it will be working three full days. This role is varied and will need the right person to be able to think of their feet and be excited to be the operational glue to the business. The Role Manage all enquiries, via phone email and other methods, serve as the primary operational contact Coordinate logistics, inventory, shipping, invoicing and exhibition management Manage AML, image archiving and documentation (certificates of authenticity, provenance records) Maintain and update the CRM ensuring information is accurate and current Coordinate sale administration from initial enquiry through to invoices and payment tracking and fulfilment Support the planning and delivery of exhibitions, private view events, coordinating suppliers and logistics Assist with website administration Monitor key deadlines and proactively follow up outstanding actions, ensuring projects and sales opportunities progress smoothly Maintaining filing systems and records, ensuring compliance is adhered to Identify and implement system improvements, workflows and operational process to support the business growth Provide administration support to the directors, diary coordination, meeting scheduling and preparation of sales and operational reports The Person Highly proactive and able to work independently with minimal supervision Strong attention to detail and commitment to accuracy Commercially aware with a client-focused mindset Calm under pressure and able to manage multiple priorities simultaneously. Positive, professional and adaptable approach in a small business environment. You will need to have your own transport due to the rural location of this business. You will have at least 3 year's experience in a similar Operational/Sales Support role. This is an exciting time to join this creative business as they are going through a period of growth. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

Fraud Advisor Glasgow 6 month Contract, starting 12th October Monday to Friday, 10:30am - 7pm 157 per day via Umbrella This role is working for a Financial Services company and therefore will undergo extensive compliance checks including a DBS and Credit check, alongside 3 years of referencing. This role will also be paid via an Umbrella company, and we suggest you understand what your pay will look like, and consider this before applying. Tate are delighted to be working with a leading retail and commercial bank to recruit for a number of call centre positions within their Fraud and Scams team. These roles are essential in supporting customers affected by the rapidly rising threat of fraud, ensuring they receive the understanding, protection and guidance they need during challenging moments. Our client is offering the opportunity to join their business on a 6 month contract. If you have experience working in a call centre position supporting customers with empathy, patience and understanding then we would love for you to apply. The Opportunity You will be working in the Fraud and Scams area of the business as a Fraud Advisor, supporting customers daily when they most need it. You will be speaking with individuals who have unfortunately fallen victim to Fraud or a Scam. Full training is provided to ensure that you are able to navigate these issues and secure positive outcomes while providing support to vulnerable customers at all times. The key details! 157 per day, paid via an Umbrella company 6 month contract Training includes being in the office every day for up to 6 weeks, the hours for training differ from the role and would be Monday to Friday, 9am - 5pm. Hybrid working once training is complete, 3 days a week in the office. Office based in Glasgow City Centre. Working 10:30am - 19:00pm Monday to Friday. 12th October start date! What you will be doing This is a call centre position, taking up to 60 calls per day. Supporting our clients' customers during vulnerable moments, when they most need it. Building natural rapport through great conversations with customers in a way that makes them feel protected and valued. Showing great personal resilience in the face of challenging customer situations to deliver great outcomes. Championing customer experience, delivering a personal touch tailored to the customer's needs. Showing empathy and understanding, focused on the right outcome. Developing and learning about the latest fraud and scams, sharing knowledge and experience to aid continuous development. What we ask from you? Experience of working within a contact centre, additional experience of working within Financial Services is highly desirable. Comfortable with working in a call centre and taking 60+ calls per day. Exceptional listening and communication skills with the ability to show empathy in a customer situation. Strong teamwork ethic and highly motivated. A real desire to go above-and-beyond for customers Effective team working skills with a flexible, can-do approach to work Ability to grow, adapt and change accommodating business needs and priorities Training If successful you will undergo paid training for up to 6 weeks, at least 4 weeks of this will be onsite in the office every day Monday to Friday 9am to 5pm. After which the role will then be Hybrid with office attendance of 3 days per week. What next? If you are interested in this position, then please apply today and if suitable one of our team will be in touch to discuss your application. Please note the start date for this role is Monday 12th October. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

Fraud Advisor Bradford 6 month Contract, starting 12th October Monday to Friday, 10:30am - 7pm 157 per day via Umbrella This role is working for a Financial Services company and therefore will undergo extensive compliance checks including a DBS and Credit check, alongside 3 years of referencing. This role will also be paid via an Umbrella company, and we suggest you understand what your pay will look like, and consider this before applying. Tate are delighted to be working with a leading retail and commercial bank to recruit for a number of call centre positions within their Fraud and Scams team. These roles are essential in supporting customers affected by the rapidly rising threat of fraud, ensuring they receive the understanding, protection and guidance they need during challenging moments. Our client is offering the opportunity to join their business on a 6 month contract. If you have experience working in a call centre position supporting customers with empathy, patience and understanding then we would love for you to apply. The Opportunity You will be working in the Fraud and Scams area of the business as a Fraud Advisor, supporting customers daily when they most need it. You will be speaking with individuals who have unfortunately fallen victim to Fraud or a Scam. Full training is provided to ensure that you are able to navigate these issues and secure positive outcomes while providing support to vulnerable customers at all times. The key details! 157 per day, paid via an Umbrella company 6 month contract Training includes being in the office every day for up to 6 weeks, the hours for training differ from the role and would be Monday to Friday, 9am - 5pm. Hybrid working once training is complete, 3 days a week in the office. Office based in Bradford City Centre. Working 10:30am - 19:00pm Monday to Friday. 12th October start date! What you will be doing This is a call centre position, taking up to 60 calls per day. Supporting our clients' customers during vulnerable moments, when they most need it. Building natural rapport through great conversations with customers in a way that makes them feel protected and valued. Showing great personal resilience in the face of challenging customer situations to deliver great outcomes. Championing customer experience, delivering a personal touch tailored to the customer's needs. Showing empathy and understanding, focused on the right outcome. Developing and learning about the latest fraud and scams, sharing knowledge and experience to aid continuous development. What we ask from you? Experience of working within a contact centre, additional experience of working within Financial Services is highly desirable. Comfortable with working in a call centre and taking 60+ calls per day. Exceptional listening and communication skills with the ability to show empathy in a customer situation. Strong teamwork ethic and highly motivated. A real desire to go above-and-beyond for customers Effective team working skills with a flexible, can-do approach to work Ability to grow, adapt and change accommodating business needs and priorities Training If successful you will undergo paid training for up to 6 weeks, at least 4 weeks of this will be onsite in the office every day Monday to Friday 9am to 5pm. After which the role will then be Hybrid with office attendance of 3 days per week. What next? If you are interested in this position, then please apply today and if suitable one of our team will be in touch to discuss your application. Please note the start date for this role is Monday 12th October. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

We are looking for an experienced and proactive Customer Services Manager to lead a small customer service team while playing a hands-on role in the day-to-day operation. This is a visible, interactive role where you will work across both the office and warehouse environments, ensuring a smooth customer journey from initial enquiry through to goods dispatch. You will manage a team of three customer service professionals, support their development, allocate workloads and drive improvements in service levels, turnaround times and customer experience. The business has a supportive, relaxed and collaborative culture, but there is also a clear focus on accountability, responsiveness and getting the work done well. About the Role This is an exciting time to join the business, with several planned improvement projects across customer service and operations. You will help learn, support and implement a new CRM system, which will link into a new Warehouse Management System, while also helping to enhance the ticketing system to improve customer response times and overall service experience. You will form part of the wider management team, attending meetings, sharing feedback from the customer service function and taking direction from senior leaders to implement within your team. This role would suit someone who can manage change by leading from the front, balancing team oversight with a willingness to be actively involved in the work itself. Key Responsibilities Lead, manage and develop a team of one full-time and two part-time Customer Service Representatives. Set team objectives, service level expectations and customer satisfaction targets. Monitor workloads, manage productivity and allocate tasks effectively across the team. Drive improvements in SLA performance, customer response times and overall turnaround from enquiry to dispatch. Act as an escalation point for customer queries, issues and more complex service matters. Observe current processes, identify opportunities for improvement and implement practical efficiencies. Manage team holidays and ensure appropriate departmental cover. Work closely with warehouse, dispatch and logistics colleagues to ensure customer commitments are met. Attend management meetings, share insight and implement agreed actions within the team. Who We Are Looking For Our ideal person will come from a goods/sales related customer service environment where warehousing, dispatch and logistics are part of the customer experience. You will understand the importance of managing customer expectations, service agreements and turnaround times from initial enquiry through to goods being dispatched. Previous experience managing or supervising a customer service or customer operations team. Experience within a goods-based business, ideally with an on-site warehouse or dispatch function. A good understanding of customer service, order fulfilment, logistics coordination and operational follow-through. Strong people skills, with a flexible communication style that works well with different personalities. Confidence managing change, introducing new processes and bringing people with you. Intuitive systems skills, including the ability to learn new CRM, ticketing and operational platforms quickly. Strong organisational skills, with the ability to prioritise, allocate work and monitor performance. A hands-on, visible and practical management style. A continuous improvement mindset, with the confidence to observe, question and improve ways of working. Culture and Environment The business offers a supportive, down-to-earth and relaxed working culture. It is a friendly environment where teamwork matters, but where customer service standards, deadlines and follow-through are taken seriously. This role will involve regular interaction across the office and warehouse, so it would suit someone who enjoys variety, movement and being close to the operational detail rather than being desk-bound all day. Benefits 20 days holiday plus Bank Holidays. Statutory pension contributions. On-site parking. On-site staff breakout room and kitchen area to relax away from the desk. Overtime opportunities during peak trading periods, including Christmas and Black Friday weekends. Opportunity to play a key role in customer service and operational improvement projects. Working Pattern and Start Date The role is primarily Monday to Friday, working core office hours of 8:30am to 5:00pm. There may be overtime opportunities during busy seasonal periods. The aim is for the successful person to start in October ready for peak season. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.