National Trust

92 job(s) at National Trust

National Trust City, Swindon
May 02, 2026
Full time
We're looking for a strategic, collaborative leader to shape the future of outdoor experiences across the National Trust. As Senior Lead for Outdoor Experience Development, you'll set the national direction for how people connect with nature through social and cultural outdoor experiences, including walking, wheeling, play and water based activities. You'll champion innovation, inclusion and accessibility, ensuring our outdoor offer is consistently good, relevant and welcoming. Working across the organisation and with influential partners, you'll grow participation, strengthen capability and help make the outdoors an inspiring and integral part of every visitor journey. This role has significant national reach, influencing outdoor experiences for over 100 million visitors each year, both on and beyond our places. What it's like to work here You'll be part of the Visitor Experience Proposition team, working in a collaborative, purpose driven environment where learning is shared, ideas are tested and diverse perspectives are valued. People work across boundaries to bring together national strategy with regional and local delivery, creating experiences that feel joined up and meaningful throughout the year You'll have no direct line management; however, you'll lead through influence and work in matrix teams across the organisation and with external partners. As this is a national role, there is flexibility on your contractual place of work. Our hybrid working policy means you can balance office and home working with site visits and meetings at other National Trust places. We'll talk about this in more detail at interview, but you should expect to be at a National Trust site for 40-60% of your working week. What you'll be doing You'll set the strategic vision for outdoor experiences, ensuring our approach grows participation, supports access ambitions and aligns with our mission to connect people with nature, history and culture. You'll identify opportunities to inspire new and more diverse audiences and scale what works across our varied places, strengthening the value of outdoor experiences for members and visitors alike. You'll embed clear standards and frameworks, giving local teams the tools, guidance and confidence to deliver consistently good experiences. Using audience insight and data, you'll lead innovation and test new ideas, understanding impact and adapting our offer as needs evolve. Building strong partnerships will be central to the role. You'll work with sector leaders, funders and communities to unlock new opportunities, while also developing capability, communities of practice and shared learning organisation wide. Nationally you'll influence strategic boards and shape the frameworks that guide how outdoor experiences are designed and delivered. Who we're looking for You'll bring a broad range of the following knowledge, skills and experience, shaped by different roles, sectors or career paths, and the judgment to apply them effectively at scale; A strategic leader with experience setting direction at scale, leading large audience focused programmes and establishing frameworks that support high quality delivery. Deeply audience focused and inclusive, with strong understanding of engagement, participation and access, and a commitment to growing involvement among new and under represented audiences. An expert in outdoor and visitor experiences, with a strong understanding of outdoor recreation in natural and heritage settings and what drives satisfaction and repeat engagement. A skilled collaborator and influencer, confident working through matrix teams and influencing senior leaders, partners and sector bodies through clear, compelling communication. An innovator who scales what works, comfortable testing new ideas and embedding best practice to deliver consistent, resilient and relevant experiences. A partnership builder and sector leader, with a proven track record of creating and sustaining strategic external partnerships. A capability builder, experienced in creating inclusive learning cultures, communities of practice and integrated ways of working across functions. The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. • Substantial pension scheme of up to 10% basic salary • Free entry to National Trust places for you, a guest and your children (under 18) • Rental deposit loan scheme • Season ticket loan • EV car lease scheme (for roles that meet the salary criteria) • Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts • Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. • Flexible working whenever possible • Employee assistance programme • Free parking at most Trust places
National Trust Cranbrook, Kent
May 01, 2026
Full time
Summary We're looking for a Holiday Cottage Cleaner to prepare our popular holiday cottages in Biddenden and Sissinghurst. Internally, you will be known as a 'Holidays Operation Assistant'. Salary: £12.75 per hour Contract Duration: Permanent Working Hours: 5 hours per week Working Pattern: Changeovers are generally on a Monday, Friday or Saturday between 10am and 4pm. However, due to short stays, they can be on any day of the week except Sunday. We prepare rotas at least one month. Interview Dates: W/c 11th May For this role, you'll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role. What it's like to work here To find out more about what it's like to work within "Holidays" at the National Trust, click here to watch our video. What you'll be doing On changeover days, you'll make sure that everything's pristine and ready for the next guests to arrive. This will include making sure the cottage is thoroughly cleaned, well-presented and welcoming. We'd also like you to keep an eye out for anything that's not as it should be, and report any repairs or odd jobs that need doing. If you need to, you'll also replace any broken items from the store supplies. Full Personal Protective Equipment (PPE) is provided for all teams, and extra measures are in place to protect staff. You can view the full role profile for this role in the document attached. You don't need to have all the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what's possible in this role. Who we're looking for We'd love to hear from you if you're: focused on giving great service to everyone you meet a team player, but also happy to work on your own initiative well-organised and adaptable willing to learn new skills. The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. •Substantial pension scheme of up to 10% basic salary •Free entry to National Trust places for you, a guest and your children (under 18) •Rental deposit loan scheme •Season ticket loan •EV car lease scheme (for roles that meet the salary criteria) •Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts •Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. •Flexible working whenever possible •Employee assistance programme •Free parking at most Trust places Click here to find out more about the benefits we offer to support you.
National Trust Altrincham, Cheshire
May 01, 2026
Contractor
Summary This role will lead our work with and for Children and Young People at Dunham Massey and is placed within the Visitor Experience team. Dunham Massey is part of a Children and Young People Network within the National Trust, which is made up of 19 National Trust Children and Young People (CYP) Hubs across England, Wales and Northern Ireland. The CYP Hubs were set up to support and develop opportunities for children and young people at our places as part of the National Trust's inclusion ambitions. The aim is to foster a feeling of welcome and belonging for children (0-11 years) and young people (12-25 years) at our places through quality engagement opportunities that overcome barriers, provide public benefit and amplify youth voice (from feedback to power sharing). Delivery of these aims is through visitor experience, schools and family programming, young staff and volunteers, community participation, youth forums and targeted projects. Salary: £27,612 per annum Contract Type: This is a fixed term contract due to end when the postholder returns to the role. At this point we cannot confirm exactly how long this contract will last, but it is unlikely to last beyond 28th February 2027. Working Hours: 37.5 hours per week Working Pattern: Typically, you will work Monday-Friday, with one weekend in four as duty manager, and some occasional evening and bank holiday work on a rota basis. This role is?required?to work with vulnerable groups including?children?and any offer of employment or volunteering is subject to a satisfactory enhanced DBS check.? What it's like to work here Dunham Massey is a 3,000-acre estate situated approximately 10 miles south of central Manchester and three miles south of Altrincham. Roger Grey, 10th Earl of Stamford, gave it to the National Trust in 1976 and today it attracts over 500,000 visitors a year. This elegant Georgian mansion, set within a magnificent 300 acre deer park and including one of Britain's finest winter gardens, is a very popular visitor attraction with over 100 staff. The busy team has a strong commercial focus and a fast-paced environment. Within the park walls there is also a shop, café, restaurant and ice cream parlour. On the wider estate, there are 20 farms, 100 cottages, a golf course and an award winning housing development. The house, garden and parkland hide many layers of history and have many stories to tell. Click here for more information about this location What you'll be doing As the Children and Young People lead for Dunham Massey you will be responsible for: Advocating for the inclusion of children and young people Supporting teams to make sure any CYP work is safe, compliant and relevant. Co-develop opportunities for young people to connect with nature, beauty and history - for children and families, and for teens and young adults.? Building our understanding of the needs and interests of 0-25-year-olds to shape experiences that truly resonate. ? Building and nurturing strong partnerships to reach new and diverse youth audiences.? Make sure young people's voices help shape our decisions. ? Delivering greater public benefit in places where children and young people live and through collaboration. Supporting the operations of the business, including duty management. Who we're looking for We'd love to hear from you if you're: experienced in devising and running activities to inspire and engage people skilled at communicating, and building good working relationships with people in your team and beyond aware of ways to interpret precious collections of art and objects to a wide variety of people well-organised, and able to work at pace and keep to time confident that you can deal with all kinds of people in all kinds of situations flexible, yet with a focus on always giving high standards of customer service used to working with and supervising volunteers The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. •Substantial pension scheme of up to 10% basic salary •Free entry to National Trust places for you, a guest and your children (under 18) •Rental deposit loan scheme •Season ticket loan •EV car lease scheme (for roles that meet the salary criteria) •Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts •Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. •Flexible working whenever possible •Employee assistance programme •Free parking at most Trust places Click here to find out more about the benefits we offer to support you.
National Trust Esher, Surrey
May 01, 2026
Contractor
Summary The National Trust is renowned for its food and hospitality. We run 185 cafes, tea-rooms and restaurants all over England, Wales and Northern Ireland, and we'd love you to join us. We're looking for a Food and Beverage Team Member. In this role, you'd be making a real difference to the work of the National Trust, as well as helping to give people a memorable day out. This location is in a rural area, so please think about how you'd get here for work before applying for the job. Salary: £14.45 per hour (this is inclusive of the Outer London weighting Allowance, currently £1.70 per hour) Contract type: This is a zero-hour contract, meaning we can't guarantee a set number of hours each week. While we aim to provide a consistent work pattern, flexibility is needed as schedules may change based on business needs. We'll try to give as much notice as possible. The role includes weekends and Bank Holidays but does not require evening or split shifts. Contract duration: Fixed term until 31st January 2027 For this role, you'll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role. What it's like to work here Benefits:?We want to help you look after the things that matter to you, such as saving for your future, getting a discount on your weekly shop, or encouraging you to find a work-life balance. Please read our package, below, to see what benefits we offer you. To find out more about what it's like to work in a food and beverage team for the National Trust, click here to watch our video. What you'll be doing As a Team Member, your main focus will be front of house, dealing directly with people. You'll welcome and look after everyone who comes to the café. With your love of working with people, your 'can-do' attitude and your desire to provide an outstanding service, you'll be making sure everyone has an enjoyable time. This is a lively business that's constantly on the go, so teamwork and adaptability are crucial. You'll be keen to understand what people want, to help them and to make recommendations. You'll always keep the standards of food and drink preparation and presentation high. Using your excellent eye for detail, you'll make sure all displays and signs are accurate and looking good. At times, you may need to help the kitchen team with preparing food. We'll give you an induction that fits the job, and training in allergens and food safety, plus any mentoring needed to help you in your role. You can sign up for further professional training and development if you wish. You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what's possible in this role. Who we're looking for No experience is needed, but we'd love to hear from you if you're: happy to work in a team or on your own initiative a people person, who cares about giving great service enthusiastic and willing to learn The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. •Substantial pension scheme of up to 10% basic salary •Free entry to National Trust places for you, a guest and your children (under 18) •Rental deposit loan scheme •Season ticket loan •EV car lease scheme (for roles that meet the salary criteria) •Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts •Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. •Flexible working whenever possible •Employee assistance programme •Free parking at most Trust places Click here to find out more about the benefits we offer to support you.
National Trust Wadebridge, Cornwall
May 01, 2026
Contractor
Summary The National Trust is renowned for its food and hospitality. We run 185 cafes, tea-rooms and restaurants all over England, Wales and Northern Ireland, and we'd love you to join us. We're looking for a Food and Beverage Team Member. In this role, you'd be making a real difference to the work of the National Trust, as well as helping to give people a memorable day out. Salary: £12.75 per hourContract: Fixed term contract until 31-Oct-2026 Hours/ working pattern: Seasonal, flexible, weekends. This is a zero-hour contract, meaning we can't guarantee a set number of hours each week.?While we aim to provide a consistent work pattern, flexibility is needed as schedules may change based on business needs. We'll try to give as much notice as possible. The role includes weekends and Bank Holidays but does not require evening or split shifts. Weekend availability required. Typical shifts are 2 - 3 a week. This location is in a rural area, so please think about how you'd get here for work, before applying for the job. This job is based at Pentyr Cafe, Pentireglaze. Due to remote location, own transport will be required. For this role, you'll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role. What it's like to work here Benefits:?We want to help you look after the things that matter to you, such as saving for your future, getting a discount on your weekly shop, or encouraging you to find a work-life balance. Please read our package, below, to see what benefits we offer you. To find out more about what it's like to work in a food and beverage team for the National Trust, click here to watch our video. What you'll be doing As a Team Member, your main focus will be front of house, dealing directly with people. You'll welcome and look after everyone who comes to the café. With your love of working with people, your 'can-do' attitude and your desire to provide an outstanding service, you'll be making sure everyone has an enjoyable time. This is a lively business that's constantly on the go, so teamwork and adaptability are crucial. You'll be keen to understand what people want, to help them and to make recommendations. You'll always keep the standards of food and drink preparation and presentation high. Using your excellent eye for detail, you'll make sure all displays and signs are accurate and looking good. At times, you may need to help the kitchen team with preparing food. We'll give you an induction that fits the job, and training in allergens and food safety, plus any mentoring needed to help you in your role. You can sign up for further professional training and development if you wish. You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what's possible in this role. Who we're looking for No experience is needed, but we'd love to hear from you if you're: happy to work in a team or on your own initiative a people person, who cares about giving great service enthusiastic and willing to learn The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. •Substantial pension scheme of up to 10% basic salary •Free entry to National Trust places for you, a guest and your children (under 18) •Rental deposit loan scheme •Season ticket loan •EV car lease scheme (for roles that meet the salary criteria) •Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts •Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. •Flexible working whenever possible •Employee assistance programme •Free parking at most Trust places Click here to find out more about the benefits we offer to support you.
National Trust Swanage, Dorset
May 01, 2026
Full time
Summary Can you lead to team to look after a portfolio of holiday cottages in Dorset? You will be responsible for the successful operation of 15 unique and special holiday cottages ranging from a tiny cottage sleeping two guests to a substantial, historic house sleeping 12. The geographical spread is across Brownsea island, the isle of Purbeck and Weymouth. The Holidays Manager is responsible for the financial performance of their portfolio (focusing on sales performance and cost control), managing maintenance and budgets (working with internal colleagues and external contractors), leading a team (including recruitment, induction, day to day management), ensuring compliance and meeting the National Trust's brand standards to ensure we deliver an excellent experience for our guests. What it's like to work here You'll be part of the Holidays team based at the National Trust Purbeck office at Currendon Farm between Studland and Corfe Castle. There's a lot of travel between the holiday cottages and the office so you'd need to be local, ideally living in Swanage, Poole, Bournemouth or the wider Dorset area. Having your own car is essential. No two days will be the same. Your days will be busy, dynamic, and demanding with a mix of office work, cottage visits and time with your team. There's a lot to do and it is very rewarding work. The hours are 37.5 per week - you will organise the rota with your colleagues to provide management cover 6 days a week (as the operational team does cottage changeovers on a Saturday). You may need to cover one Saturday in 3 with a day off during the week. This is a permanent position, with the opportunity to progress. You will be part of a regional management team in the South area and part of the national Holidays team. What you'll be doing The Holidays Manager role is critical to the success of our holidays operation. The aim of the National Trust's Holidays team is to maximise business returns so that the contribution can be reinvested in our conservation work. What you'll focus on: consistent delivery - ensuing all elements of the operation are set up and running efficiently. leading the team - recruiting, developing and supporting your team. achieving high levels of guest satisfaction - excellent standards of housekeeping, pro-active maintenance and incident response. strong financial performance safety and compliance - ensuring the team are completing day to day management of risks and following the Trust's processes. developing the business - working with colleagues on the marketing of your cottages and identifying potential opportunities. Who we're looking for Applications from redeployees are assessed against the minimum criteria for the role. In your application, please provide details of how you meet the minimum criteria below: •A proven ability to lead, coach and motivate multi site teams, with excellent communication, relationship building and influencing skills. •A flexible, customer focused approach and confidence working with partners, suppliers and varied internal teams. •Sound financial capability, including budget management, forecasting, financial controls and delivering commercial targets. •Understanding of housekeeping, maintenance standards and property presentation. •Strong IT skills, including Microsoft Office and bespoke systems. •A valid driving licence and willingness to travel across a wide geographic area •Strong operational leadership gained in a hotel, hospitality or similar service led environment, supported by a relevant qualification at NVQ/QCF Level 3 or equivalent. •Ability to manage operational risk, with strong knowledge of Health & Safety, compliance and emergency procedures. •Experience contributing to business plans, overseeing small projects and supporting new holiday developments. The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. •Substantial pension scheme of up to 10% basic salary •Free entry to National Trust places for you, a guest and your children (under 18) •Rental deposit loan scheme •Season ticket loan •EV car lease scheme (for roles that meet the salary criteria) •Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts •Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. •Flexible working whenever possible •Employee assistance programme •Free parking at most Trust places Click here to find out more about the benefits we offer to support you.
National Trust Bodmin, Cornwall
May 01, 2026
Contractor
Summary The National Trust is renowned for its food and hospitality. We run 185 cafes, tea-rooms and restaurants all over England, Wales and Northern Ireland, and we'd love you to join us. We're looking for a Food and Beverage Team Member. In this role, you'd be making a real difference to the work of the National Trust, as well as helping to give people a memorable day out. This location is in a rural area, so please think about how you'd get here for work, before applying for the job. Contract type: This is a zero-hour contract, meaning we can't guarantee a set number of hours each week. While we aim to provide a consistent work pattern, flexibility is needed as schedules may change based on business needs. We'll try to give as much notice as possible. The role includes weekends and Bank Holidays but does not require evening or split shifts. Contract duration: Fixed term contract until 31-Oct-2026 Salary: £12.75 per hour Interview date: Thursday 7th May 2026 For this role, you'll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role. What it's like to work here Benefits:?We want to help you look after the things that matter to you, such as saving for your future, getting a discount on your weekly shop, or encouraging you to find a work-life balance. Please read our package, below, to see what benefits we offer you. To find out more about what it's like to work in a food and beverage team for the National Trust, click here to watch our video. What you'll be doing As a Team Member, your main focus will be front of house, dealing directly with people. You'll welcome and look after everyone who comes to the café. With your love of working with people, your 'can-do' attitude and your desire to provide an outstanding service, you'll be making sure everyone has an enjoyable time. This is a lively business that's constantly on the go, so teamwork and adaptability are crucial. You'll be keen to understand what people want, to help them and to make recommendations. You'll always keep the standards of food and drink preparation and presentation high. Using your excellent eye for detail, you'll make sure all displays and signs are accurate and looking good. At times, you may need to help the kitchen team with preparing food. We'll give you an induction that fits the job, and training in allergens and food safety, plus any mentoring needed to help you in your role. You can sign up for further professional training and development if you wish. You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what's possible in this role. Who we're looking for No experience is needed, but we'd love to hear from you if you're: happy to work in a team or on your own initiative a people person, who cares about giving great service enthusiastic and willing to learn The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. •Substantial pension scheme of up to 10% basic salary •Free entry to National Trust places for you, a guest and your children (under 18) •Rental deposit loan scheme •Season ticket loan •EV car lease scheme (for roles that meet the salary criteria) •Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts •Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. •Flexible working whenever possible •Employee assistance programme •Free parking at most Trust places Click here to find out more about the benefits we offer to support you.
National Trust Harrogate, Yorkshire
May 01, 2026
Contractor
Summary The National Trust is renowned for its food and hospitality. We run 185 cafes, tea-rooms and restaurants all over England, Wales and Northern Ireland, and we'd love you to join us. We're looking for a Food and Beverage Team Member. In this role, you'd be making a real difference to the work of the National Trust, as well as helping to give people a memorable day out. This location is in a rural area, so please think about how you'd get here for work, before applying for the job. Salary: £12.75 per hour Contract type: This is a zero-hour contract, meaning we can't guarantee a set number of hours each week. While we aim to provide a consistent work pattern, flexibility is needed as schedules may change based on business needs. We'll try to give as much notice as possible. The role includes weekends and Bank Holidays but does not require evening or split shifts. Contract duration: Until 31st January 2027 Hours/Working pattern: The job roles are for weekend work and extra within school holidays, so would suit school or university students. For this role, you'll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role. What it's like to work here Benefits:?We want to help you look after the things that matter to you, such as saving for your future, getting a discount on your weekly shop, or encouraging you to find a work-life balance. Please read our package, below, to see what benefits we offer you. To find out more about what it's like to work in a food and beverage team for the National Trust, click here to watch our video. What you'll be doing As a Team Member, your main focus will be front of house, dealing directly with people. You'll welcome and look after everyone who comes to the café. With your love of working with people, your 'can-do' attitude and your desire to provide an outstanding service, you'll be making sure everyone has an enjoyable time. This is a lively business that's constantly on the go, so teamwork and adaptability are crucial. You'll be keen to understand what people want, to help them and to make recommendations. You'll always keep the standards of food and drink preparation and presentation high. Using your excellent eye for detail, you'll make sure all displays and signs are accurate and looking good. At times, you may need to help the kitchen team with preparing food. We'll give you an induction that fits the job, and training in allergens and food safety, plus any mentoring needed to help you in your role. You can sign up for further professional training and development if you wish. You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what's possible in this role. Who we're looking for No experience is needed, but we'd love to hear from you if you're: happy to work in a team or on your own initiative a people person, who cares about giving great service enthusiastic and willing to learn The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. •Substantial pension scheme of up to 10% basic salary •Free entry to National Trust places for you, a guest and your children (under 18) •Rental deposit loan scheme •Season ticket loan •EV car lease scheme (for roles that meet the salary criteria) •Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts •Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. •Flexible working whenever possible •Employee assistance programme •Free parking at most Trust places Click here to find out more about the benefits we offer to support you.
National Trust Llandeilo, Dyfed
May 01, 2026
Full time
Summary The National Trust is renowned for its food and hospitality. We run 185 cafes all over England, Wales and Northern Ireland, and we'd love you to join us. We're looking for a Food and Beverage Team Leader to join us. Because we are in a rural area, please think about how you'd be able to get here for work, before applying for the job. Salary: £13.25 per hour Hours: 1300 hours per year. This role is based on annualised hours, where the?amount?of hours you work each month may vary, however your salary will be paid in 12 equal instalments over the year.? Working Pattern: Your work will be mainly concentrated between February half-term and October half-term, with minimal work off-season other than the Christmas holidays. You will work weekends and bank holidays, but no evenings. Duration: Permanent Interview date: Saturday 9th May For this role, you'll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role. Mae?cyfieithiad?Cymraeg yr?hysbyseb?hon?ar?gael?yn?yr?atodiadau. What it's like to work here Benefits: We want to help you look after the things that matter to you, such as saving for your future, getting a discount on your weekly shop, or encouraging you to find a work-life balance. Please read our package, below, to see what benefits we offer you To find out more about what it's like to work in a food and beverage team for the National Trust, click here to watch our video. What you'll be doing As a Team Leader, you'll be giving day-to-day support to your team, to make sure they're consistently giving great service to everyone who comes to the café. This is a busy, lively place to work, so you'll need to be adaptable. Your focus will be front of house, dealing directly with people and serving them food and drink. Crucial to this role will be your love of working with people, your positive 'can-do' attitude and your desire to provide an outstanding service. Using your excellent eye for detail, you'll make sure all displays and signs are accurate, and that the food is looking good. At times, you may need to help the kitchen team with preparing food. You'll also be supervising the induction and training of colleagues, to help build a team that's dedicated to great service and to giving people a day to remember. We'll give you an induction that fits the job, and training in allergens and food safety, plus any mentoring needed to help you in your role. You can sign up for further professional training and development if you wish. You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what's possible in this role. Who we're looking for No experience is needed, but we'd love to hear from you if you're: focused on giving great service to everyone you meet a team player, but also happy to work on your own initiative well-organised and adaptable ability to lead, support and develop a team confident dealing with a variety of situations including complaints willing to learn new skills. The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. •Substantial pension scheme of up to 10% basic salary •Free entry to National Trust places for you, a guest and your children (under 18) •Rental deposit loan scheme •Season ticket loan •EV car lease scheme (for roles that meet the salary criteria) •Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts •Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. •Flexible working whenever possible •Employee assistance programme •Free parking at most Trust places Click here to find out more about the benefits we offer to support you.
National Trust High Wycombe, Buckinghamshire
May 01, 2026
Full time
Summary Are you someone who cares deeply about engaging audiences and helping to make beauty and history accessible to all? If so, you could become a Collections and House Officer at Hughenden bringing to life the history and significance of this much-loved place. Salary: £27,612 per annum Working Hours: 37.5 hrs/week Contract Duration: Permanent Working Pattern: While the preferred working pattern is Sunday to Thursday, we are open to discussion and can be flexible for the right candidate. The role will occasionally require additional weekend and bank holiday working. Provisional interview date: Friday 8th May What it's like to work here The country home of Victorian Prime Minister Benjamin Disraeli, Hughenden Manor is an impressive red brick mansion surrounded by rolling parkland. The team manages a visionary visitor experience, which has won awards for its forward-thinking approach to display and storytelling. Hughenden Manor is situated a short distance from High Wycombe and local transport links are excellent. Perched on a hilltop, the country home delivers historic vistas of the surrounding woodland and valleys that come into their own. Its tree-filled pleasure gardens are a mosaic of colour, with the rich golds and reds of the beech trees contrasting to the lush evergreens. Click here for more information about this location What you'll be doing As the Collections and House Officer, you'll be responsible for opening the house every day, and making sure there are enough people in the right places to give visitors a consistently good experience. Supervised by a Senior Collections and House Officer, you'll be responsible for routine conservation, preventive conservation and the annual programme of deep cleaning. As one of two Collections and House Officers, this role will have a focus on supporting programming and interpretation within the house and volunteer management. Your attention to detail and expertise will help to ensure excellent standards of care and presentation throughout the house. You'll collect and record information gathered during cleaning and housekeeping, to improve our knowledge and understanding of the house and all that's in it. You'll use preventive conservation methods to improve how we look after everything, and how we present it to visitors. Who we're looking for We'd love to hear from you if you're: someone who puts people first, and who knows what's needed to make sure everyone receives great service able to work as part of a team, with skills in day-to-day supervision and management good at talking to, and getting on with, all kinds of people comfortable with managing costs and spending full of ideas about how to make spaces and objects accessible to more visitors The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. •Substantial pension scheme of up to 10% basic salary •Free entry to National Trust places for you, a guest and your children (under 18) •Rental deposit loan scheme •Season ticket loan •EV car lease scheme (for roles that meet the salary criteria) •Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts •Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. •Flexible working whenever possible •Employee assistance programme •Free parking at most Trust places Click here to find out more about the benefits we offer to support you.
National Trust Liverpool, Merseyside
May 01, 2026
Contractor
Summary Are you looking for the next step in your career in food and beverage? The National Trust is renowned for its food and hospitality. We run 185 cafes all over England, Wales and Northern Ireland, and we'd love you to join us. We're looking for a Food and Beverage Manager to join us on a fixed term contract to manage Food and Beverage whilst the Manager is away on Maternity leave. Although it is a fixed term contract who knows what other opportunities might open up. Please think about how you'd be able to get here for work, before applying for the job. Benefits: We want to help you look after the things that matter to you, such as saving for your future, getting a discount on your weekly shop, or encouraging you to find a work-life balance. Please read our package, below, to see what benefits we offer you. Hours: 1950 hours per year which is full time but allows flexibility depending on the time of the year Salary: £30,966 Duration: fixed term until 1st August 2027 Interview date: Thursday 7th May at Speke Hall What it's like to work here To find out more about what it's like to work in a food and beverage team for the National Trust, click here to watch our video. What you'll be doing As Food and Beverage Manager, you'll lead and support your team at one of the National Trust's busy visitor attractions. This involves handling things behind the scenes, from administration to developing people and everything in between. You'll be championing outstanding customer service and keeping presentation standards high, to help give all our visitors an enjoyable day. You'll be responsible for leading and running our café on a day-to-day basis, so the team can get on with doing what they do best. It's a busy, lively place, and we want to make sure that we always give visitors the best service every time. You'll help to build a great place to work for your team. You'll recruit and train versatile and hard-working people, and encourage high achievement by setting objectives and reviewing their performance. You might also be needed to support the wider property team from time to time. You'll work with the Area Manager to set and achieve financial targets that will increase profitability, as well as overseeing results and acting when needed. Where you can, you'll find ways to improve things, based on feedback from the team and visitors. We'll give you an induction that fits the job, and training in allergens and food safety, plus any mentoring needed to help you in your role. You can sign up for further professional training and development if you wish. Please also read the full role profile, attached to this advert. Who we're looking for We'd love to hear from you if you're: •experienced as a leader, with skills including setting personal objectives and providing development. •familiar with budgets, increasing income and controlling costs (including managing stock and waste). •confident with identifying new opportunities and making strategic decisions for the future of your department. •good with people, with a can-do attitude. •aware of health and safety compliance. The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. •Substantial pension scheme of up to 10% basic salary •Free entry to National Trust places for you, a guest and your children (under 18) •Rental deposit loan scheme •Season ticket loan •EV car lease scheme (for roles that meet the salary criteria) •Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts •Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. •Flexible working whenever possible •Employee assistance programme •Free parking at most Trust places Click here to find out more about the benefits we offer to support you.
National Trust Dungannon, County Tyrone
May 01, 2026
Full time
Summary We're looking for someone with a gift for helping everyone to feel welcome to join us as a Welcome Manager at Fermanagh and Mid Ulster Property Group, leading our Welcome and Services Assistant and being a champion for our service and growing support. Salary: £27,612 per annum Contract: Permanent Hours/ working pattern: Full-time, 37.5 hours per week. Weekend working is a requirement and this role will require the successful candidate to travel between National Trust sites. This role will cover all of the Mid Ulster and Fermanagh properties including, The Argory, Springhill, Ardress, Wellbrook, Grays, Florence Court, Castle Coole and Crom. The primary focus will be on The Argory and Florence Court. Duty Manager shifts will be a key aspect of this role and the Welcome Manager will be part of the pro-rota for both The Argory and Florence, occasionally covering other properties as and when required during high season. Therefore, due to the nature of this role a full UK Driving Licence is required. What it's like to work here Fermanagh and Mid Ulster property group are full of character, creativity, and stories, and the welcome team sits right at the heart of it. As Welcome Manager, you'll be part of a supportive, close-knit group who care deeply about creating memorable experiences for every visitor. You'll work alongside passionate colleagues and volunteers who bring energy, humour, and a genuine love for our places. No two days are the same. One moment you might be helping a family plan their perfect day out, the next you're working with teams across the property to improve our welcome, or support our ambitions to provide more access and diversify our audiences. You'll have the freedom to try new ideas, the encouragement to develop your skills, and the satisfaction of seeing your work make a real difference. Above all, you'll be joining a team driven by purpose: connecting people with nature, beauty, and history, and helping to protect these special places for generations to come. What you'll be doing You'll lead and manage our team of welcome and service assistants and volunteers. You'll be responsible for making sure that day-to-day operations run smoothly in the all-important welcome area. You'll inspire and care for your team, encouraging them to give the highest standards of service and to help grow our charitable income. You and your team will be focused on helping everyone you meet to have their best possible day, whatever it takes. You'll be using good judgement and decision making to lead from the front, in line with National Trust guidelines, values and policies. You'll regularly act as duty manager for the whole site, with specific responsibilities including safeguarding, cash and tills, fire, security and evacuation. You'll be the main point of contact for staff, volunteers and visitors in case of emergency, enquiries or complaints. Who we're looking for We'd love to hear from you if you're: experienced in visitor services, tourism, heritage or similar situations naturally curious about people, and motivated to give the highest standards of service highly organised a confident leader adept at managing financial performance up for a challenge, adaptable and responsive under pressure The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. •Substantial pension scheme of up to 10% basic salary •Free entry to National Trust places for you, a guest and your children (under 18) •Rental deposit loan scheme •Season ticket loan •EV car lease scheme (for roles that meet the salary criteria) •Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts •Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. •Flexible working whenever possible •Employee assistance programme •Free parking at most Trust places Click here to find out more about the benefits we offer to support you.
National Trust Ripon, Yorkshire
May 01, 2026
Contractor
Summary The National Trust is renowned for its food and hospitality. We run 185 cafes, tea-rooms and restaurants all over England, Wales and Northern Ireland, and we'd love you to join us. We're looking for a Food and Beverage Team Member. In this role, you'd be making a real difference to the work of the National Trust, as well as helping to give people a memorable day out. This location is in a rural area, so please think about how you'd get here for work, before applying for the job. Salary: £12.75 per hour Contract type: This is a zero-hour contract, meaning we can't guarantee a set number of hours each week. While we aim to provide a consistent work pattern, flexibility is needed as schedules may change based on business needs. We'll try to give as much notice as possible. The role includes weekends and Bank Holidays but does not require evening or split shifts. Contract duration: Until 18th May 2027 Hours/Working pattern: Full and part time hours considered, shifts are worked between 8am and 6pm maximum 8 hour shift. Weekend and bank holiday work required. For this role, you'll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role. What it's like to work here Benefits:?We want to help you look after the things that matter to you, such as saving for your future, getting a discount on your weekly shop, or encouraging you to find a work-life balance. Please read our package, below, to see what benefits we offer you. To find out more about what it's like to work in a food and beverage team for the National Trust, click here to watch our video. What you'll be doing As a Team Member, your main focus will be front of house, dealing directly with people. You'll welcome and look after everyone who comes to the café. With your love of working with people, your 'can-do' attitude and your desire to provide an outstanding service, you'll be making sure everyone has an enjoyable time. This is a lively business that's constantly on the go, so teamwork and adaptability are crucial. You'll be keen to understand what people want, to help them and to make recommendations. You'll always keep the standards of food and drink preparation and presentation high. Using your excellent eye for detail, you'll make sure all displays and signs are accurate and looking good. At times, you may need to help the kitchen team with preparing food. We'll give you an induction that fits the job, and training in allergens and food safety, plus any mentoring needed to help you in your role. You can sign up for further professional training and development if you wish. You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what's possible in this role. Who we're looking for No experience is needed, but we'd love to hear from you if you're: happy to work in a team or on your own initiative a people person, who cares about giving great service enthusiastic and willing to learn The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. •Substantial pension scheme of up to 10% basic salary •Free entry to National Trust places for you, a guest and your children (under 18) •Rental deposit loan scheme •Season ticket loan •EV car lease scheme (for roles that meet the salary criteria) •Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts •Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. •Flexible working whenever possible •Employee assistance programme •Free parking at most Trust places Click here to find out more about the benefits we offer to support you.
National Trust Salisbury, Wiltshire
May 01, 2026
Full time
Summary Joining the hard working and dedicated team here at Wiltshire Landscape there are two Area Ranger vacancies dedicated to maintaining our special places and ensuring they are presented to the highest possible standard. Salary: £29,367 per annum Contract: Permanent Hours/ working pattern: Full-time, 37.5 hours per week. In this role, you'll work some weekends, bank holidays, and evenings. A full UK driving licence will be essential to fulfil the requirements of this role. Based at the National Trust Estate Office at Stonehenge Cottages the first role will focus on grassland management in the Stonehenge Landscape and the second role will focus on our other important grassland sites across South Wiltshire properties as well as managing our modest woodland pockets across Stonehenge and beyond. What it's like to work here Role 1- You will be working on internationally important archaeological sites and species rich chalk grassland habitats across the Stonehenge Landscape. Covering more than 840 hectares and 10,000 years of history the Stonehenge Landscape is full of globally significant archaeological features and rich and diverse natural habitats with exciting opportunities to demonstrate your skills in the care and presentation and restoration on this World Heritage Site. You will play a key role in maintaining and developing this incredibly special and iconic landscape to ensure that both newly created and ancient grasslands undergo the correct management for archaeology, wildlife, and people. Role 2 - Important species rich chalk grassland sites at Cley Hill, Figsbury Ring, Pepperbox Hill, White Barrow, as well as the woodland compartments of Stonehenge Landscape will be in your care. You will find rolling chalk downland and dry coombe valleys with an abundance of species rich chalk grassland flowers and butterflies, diverse scrub and woodland habitats and breath-taking panoramic views of the Wiltshire landscape. Between them, they read like a who's who of special designations: SSSI, Scheduled Monument, AONB, SPA, SAC, International Dark Sky Reserve. Both roles will have a ranger supporting them for whom the area ranger will have line management responsibilities. What you'll be doing No two days are the same when working to protect our nationally and internationally important archaeology and chalk grassland. There is lots going on including scrub & woodland management, practical estate maintenance work, regular volunteer work parties, and ecological surveying, to name but a few elements of these exciting area ranger roles. It is all about getting the best out of your direct report whilst looking after our heritage and nature and making our sites accessible for our many visitors. Under the direction of a Lead Ranger, you will work closely with our property staff as well as organising the countryside volunteering offer ensuring we make best use of the many groups and individuals who want to volunteer with the team. With your endless passion for our work, you will help with the protection and care of habitats, wildlife, property and machinery, and your passion will inspire others to love this beautiful place as much as you do. We want you to engage with visitors and stakeholders, making time to talk to them, not rushing away to the next task. Whilst each role will have set objectives and areas of responsibility both will demonstrate a willingness to work collaboratively sharing staff, resources, volunteers, and equipment. We want these two roles to support each other to provide an enthusiastic and well-functioning cohort of rangers across our South Wiltshire sites. Who we're looking for We'd love to hear from you if you're: Significant practical experience in relevant land, conservation, and access management, supported by appropriate qualifications to level 4 (or equivalent level of vocational experience). Conservation grazing knowledge and experience of working with graziers and farm tenants. Experience of managing countryside contractors. People management skills including setting personal objectives and conducting development reviews. Competence with machinery/equipment such as tractors, chainsaws, trailer towing, and competence certificates as required by the property combined with practical skills applied across a broad range of habitats and estate management. Effective management of budgets, finance, and small projects. A demonstrable passion for heritage, nature and the outdoors and experience of working on archaeologically sensitive areas and SSSI's. Knowledge of Health & Safety legislation relevant to a countryside setting and an ability to work safely, leading on compliance including writing risk assessments as well as safety and environmental procedures a driver, with a full UK licence. The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. •Substantial pension scheme of up to 10% basic salary •Free entry to National Trust places for you, a guest and your children (under 18) •Rental deposit loan scheme •Season ticket loan •EV car lease scheme (for roles that meet the salary criteria) •Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts •Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. •Flexible working whenever possible •Employee assistance programme •Free parking at most Trust places Click here to find out more about the benefits we offer to support you.
National Trust Ashbourne, Derbyshire
May 01, 2026
Full time
Summary Do you have a passion for food? The National Trust is renowned for its food and hospitality. We run 185 cafes all over England, Wales and Northern Ireland, and we'd love you to be a part of it. We're looking for a Cook to join us. Because we are in a rural area, please think about how you'd be able to get here for work, before applying for the job. Benefits: We want to help you look after the things that matter to you, such as saving for your future, getting a discount on your weekly shop, or encouraging you to find a work-life balance. Please read our package, below, to see what benefits we offer you. Hours: This role is based on annualised hours, where the amount of hours you work each month may vary, however your salary will be paid in 12 equal instalments over the year. You'll work 1170 per year and on average you'll work 3 days per week, but this may be higher or lower depending on the season. Sudbury Hall is open Fridays, Saturdays, Sundays and Mondays during term time, and every day during school holidays. Therefore, regular weekend work will be required. Salary: £15,502.5 pro rata Duration: Permanent Interview date: Week commencing 4th May For this role, you'll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role. What it's like to work here To find out more about what it's like to work in a food and beverage team for the National Trust, click here to watch our video. What you'll be doing As a Cook, your focus will be in the kitchen, helping to prepare and present delicious food from scratch using fresh, seasonal ingredients. Your food will be served directly to visitors. Using the framework of our 'National Trust Cookbook', you'll prepare, measure and mix ingredients. You'll help with deliveries and with keeping the kitchen clean, to be compliant with health and safety legislation and to make sure that service runs smoothly. We'll give you an induction that fits the job, and training in allergens and food safety, plus any mentoring needed to help you in your role. You can sign up for further professional training and development if you wish. Who we're looking for We'd love to hear from you if you're: someone who loves good food and has a friendly and positive attitude confident about following recipes and batch-cooking, and willing to learn aware of health and safety compliance The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. •Substantial pension scheme of up to 10% basic salary •Free entry to National Trust places for you, a guest and your children (under 18) •Rental deposit loan scheme •Season ticket loan •EV car lease scheme (for roles that meet the salary criteria) •Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts •Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. •Flexible working whenever possible •Employee assistance programme •Free parking at most Trust places Click here to find out more about the benefits we offer to support you.
National Trust Westerham, Kent
May 01, 2026
Full time
Summary We're looking for a Facilities & Support Services Manager to lead facilities management and business support services across a complex property portfolio. This is a key leadership role, ensuring safe, efficient and sustainable operations while supporting great experiences for visitors, staff and volunteers. Salary: £30,966 - £35,000 depending on knowledge, skills and experience. What it's like to work here Reporting to the General Manager, you'll sit on the Property Leadership Team and will work in partnership with other Head of Department leads to meet our operational and strategic goals. Helping to look after one of the most iconic family homes in the UK, an internationally-important plant collection in a beautiful Edwardian Estate and a Georgian Town House in the lively town of Westerham, with small and large infrastructure projects and new ideas for our houses, estates and buildings, you'll play a key part in shaping the direction of our places. Please view the attached candidate pack for more details. If you need the pack in an alternative format, please call . What you'll be doing You'll oversee facilities and business support services, ensuring compliance with health and safety, fire safety and security standards. Managing budgets and resources effectively, you'll deliver cost-efficient operations and lead on environmental initiatives such as energy and waste management. Your role includes leading a team of staff and volunteers, fostering a positive culture and maximising involvement. You'll act as the main point of contact for internal and external queries, maintaining strong relationships and delivering excellent customer service. Leading the Support Services Team, you'll oversee the team administrating our group bookings, private tours and supporter engagement work - working closely with the Visitor Operations Manager to deliver visitor budgets. As part of the leadership team, covering our 7-day a week operations, you will actively contribute to business planning and have duty management responsibilities. Who we're looking for • Strong understanding of facilities management and maintenance requirements • Excellent knowledge of health and safety and compliance legislation • Proven leadership skills, including team development and volunteer management • Experience managing budgets, projects and contracts effectively • Strong communication and relationship-building skills • Advanced IT skills and experience using asset management systems The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. •Substantial pension scheme of up to 10% basic salary •Free entry to National Trust places for you, a guest and your children (under 18) •Rental deposit loan scheme •Season ticket loan •EV car lease scheme (for roles that meet the salary criteria) •Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts •Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. •Flexible working whenever possible •Employee assistance programme •Free parking at most Trust places Click here to find out more about the benefits we offer to support you.
National Trust Swindon, Wiltshire
Apr 30, 2026
Full time
Summary The National Trust's commitment is "For everyone, for ever." Bringing that promise to life starts with the people that work here. It means building teams with a diverse range of backgrounds, cultures, and experiences. It means creating an inclusive environment where everyone is able to thrive. Our positions are open to all, and we welcome applications from all backgrounds to support our ambitions of reflecting the communities we serve and ending unequal access. We're looking for a Head of Membership & Supporter Products to join us. This is an exciting opportunity to lead the strategy, development and performance of one of the UK's largest and most influential membership offerings. You'll shape how millions of people connect with our work, championing supporter needs and driving long-term growth. You'll oversee the full portfolio of member and supporter products, ensuring they remain relevant, engaging and impactful in an ever-changing world. Through data-led insight, clear product leadership and collaborative influence, you'll play a critical role in deepening supporter loyalty and securing sustainable income for our future. What it's like to work here You'll join a collaborative and purpose-driven senior leadership environment where strategic thinking and partnership are highly valued. Reporting directly to the Membership & Supporter Director, you'll work closely with colleagues across Marketing, Insight, Digital, Fundraising, Operations and more forming part of a leadership team committed to supporter-focused innovation. You'll be supported by and contribute to a culture that prioritises evidence-based decision-making, open communication and shared accountability. As a leader of a talented multi-disciplinary team, you'll help shape collective direction, champion retention and product excellence and play an influential role in decisions that affect millions of supporters. This is a place where leaders listen carefully, work collaboratively and value diverse perspectives to drive meaningful organisational impact. As this is a national role, there is flexibility on your contractual place of work. Our hybrid working policy means you can balance office and home working with site visits and meetings at other National Trust places. We'll talk about this in more detail at interview, but you should expect to be at a National Trust site for 40-60% of your working week. What you'll be doing Whilst your main focus will be membership, you be responsible for all membership and supporter products. You'll use audience insight and data models to understand supporter behaviour, identify churn drivers and shape world-class retention strategies. You'll ensure our products evolve with audience needs, expanding, improving or retiring offerings to maximise value and engagement. You'll guide a high-performing product team, ensuring a culture of learning and evidence-based decision-making, and embedding an 'outside-in' mindset focused on supporter needs. You'll lead the community of practice for product ownership, ensuring each product has a clear development roadmap and works cohesively as a portfolio. You'll manage a significant operating budget, develop compelling business cases and evaluate product performance using robust indicators. Through strategic partnerships, strong cross-directorate collaboration and excellent stakeholder management, you'll champion supporter experience, drive loyalty and ensure our products strengthen the organisation's reach, reputation and financial sustainability. Who we're looking for We'd love to hear from you if you have; In depth knowledge of strategic planning principles. Detailed knowledge of audience development and segmentation. Detailed knowledge of Supporter Loyalty Management and existing base management. Detailed knowledge of product development & optimisation. Clear strategic thinker and planner. Strong team leadership skills. Significant experience of developing successful strategic plans using data & insight. The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. •Substantial pension scheme of up to 10% basic salary •Free entry to National Trust places for you, a guest and your children (under 18) •Rental deposit loan scheme •Season ticket loan •EV car lease scheme (for roles that meet the salary criteria) •Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts •Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. •Flexible working whenever possible •Employee assistance programme •Free parking at most Trust places Click here to find out more about the benefits we offer to support you.
National Trust Derby, Derbyshire
Apr 30, 2026
Full time
Summary Do you have a passion for food? The National Trust is renowned for its food and hospitality. We run 185 cafes all over England, Wales and Northern Ireland, and we'd love you to be a part of it. We're looking for a Cook to join us. Because we are in a rural area and we are not on a public transport route, please think about how you'd be able to get here for work, before applying for the job. Salary: £13.25 per hour Contract Duration: Permanent Working Hours: 1560 hours per year. This role is based on annualised hours, where the?amount?of hours you work each month may vary, however your salary will be paid in 12 equal instalments over the year.? Working Pattern: You will work an average of 30 hours per week, The role will involve working day time hours, 4 days out of 7, with an acceptance of working bank holidays and weekends shared fairly with the kitchen team. Interview Dates: Between7th and 12th May For this role, you'll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role. What it's like to work here To find out more about what it's like to work in a food and beverage team for the National Trust, click here to watch our video. Benefits: We want to help you look after the things that matter to you, such as saving for your future, getting a discount on your weekly shop, or encouraging you to find a work-life balance. Please read our package, below, to see what benefits we offer you. What you'll be doing As a Cook, your focus will be in the kitchen, helping to prepare and present delicious food from scratch using fresh, seasonal ingredients. Your food will be served directly to visitors. Using the framework of our 'National Trust Cookbook', you'll prepare, measure and mix ingredients. You'll help with deliveries and with keeping the kitchen clean, to be compliant with health and safety legislation and to make sure that service runs smoothly. We'll give you an induction that fits the job, and training in allergens and food safety, plus any mentoring needed to help you in your role. You can sign up for further professional training and development if you wish. You can view the full role profile for this role in the document attached. You?don't?need to have?all?the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of?what's?possible in this role.? Who we're looking for We'd love to hear from you if you're: •someone who loves good food and has a friendly and positive attitude. •confident about following recipes and batch-cooking, and willing to learn. •aware of health and safety compliance. The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. •Substantial pension scheme of up to 10% basic salary •Free entry to National Trust places for you, a guest and your children (under 18) •Rental deposit loan scheme •Season ticket loan •EV car lease scheme (for roles that meet the salary criteria) •Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts •Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. •Flexible working whenever possible •Employee assistance programme •Free parking at most Trust places Click here to find out more about the benefits we offer to support you.
National Trust Marlborough, Wiltshire
Apr 30, 2026
Full time
Summary We're looking for a Restore Nature Delivery Manager to lead nature restoration partnerships across Wiltshire. This role is central to achieving the National Trust's strategic ambition to restore nature at scale, working collaboratively with National Trust specialists, external partners and communities. Working in partnership with external organisations across Wiltshire, you'll have a key role in delivering our ambition for "30 by 30" on Trust land and with others. You'll be responsible for enabling and coordinating delivery through multi-disciplinary teams, ensuring our work is impactful, inclusive and sustainable. Please include a cover letter within your application outlining any relevant skills & experience. What it's like to work here Wiltshire is a distinctive and ecologically significant county, supporting one of the largest concentrations of calcareous (chalk) grassland in England, with an estimated third of the national total. It also contains a suite of high-value habitats of national and international importance, including chalk streams, species-rich grasslands, and ancient semi-natural woodlands. These habitats are closely interwoven with a rich cultural landscape, most notably the Stonehenge and Avebury World Heritage Site, alongside a wider network of historic monuments and archaeological features. The county's natural and cultural heritage has co-evolved over millennia, shaped by long-established farming systems that continue to influence landscape character, ecological function and wildlife. This context presents a significant opportunity to deliver landscape-scale nature recovery, reconnecting habitats and restoring ecological processes in ways that also support farming resilience, public access, and cultural heritage. In this outward-facing and strategic role, you will work collaboratively with established partners while identifying and developing new relationships to help realise these opportunities and drive integrated, place-based delivery. What you'll be doing You will be a driving force for nature recovery across Wiltshire. You'll lead and coordinate the delivery of nature restoration projects and programmes, ensuring alignment with our Strategy. You'll facilitate collaboration across teams, integrate expertise and best practice, and continuously evolve our delivery methods. You'll manage risk, maintain compliance, and ensure delivery meets agreed quality, cost and time parameters. You'll also play a key role in influencing stakeholders, unlocking funding opportunities, and driving change to restore nature at scale. Who we're looking for We'd love to hear from you, if you are: • highly experienced in nature conservation, working in protected landscapes, and in partnership with others • resilient and experienced in working effectively with external partners • skilled in managing large complex projects and budgets • confident in leading a diverse team • able to show examples of where you've successfully managed change • adept at negotiating, influencing and communicating • good at involving all kinds of people, sharing your knowledge and enthusiasm, and giving great service • keen to make a difference, show initiative and work towards a sustainable future • overseeing compliance and liaising with contractors The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. •Substantial pension scheme of up to 10% basic salary •Free entry to National Trust places for you, a guest and your children (under 18) •Rental deposit loan scheme •Season ticket loan •EV car lease scheme (for roles that meet the salary criteria) •Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts •Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. •Flexible working whenever possible •Employee assistance programme •Free parking at most Trust places Click here to find out more about the benefits we offer to support you.
National Trust York, Yorkshire
Apr 30, 2026
Contractor
Summary The National Trust is renowned for its food and hospitality. We run 185 cafes, tea-rooms and restaurants all over England, Wales and Northern Ireland, and we'd love you to join us. We're looking for a Food and Beverage Team Member. In this role, you'd be making a real difference to the work of the National Trust, as well as helping to give people a memorable day out. This location is in a rural area, so please think about how you'd get here for work, before applying for the job. Salary: £12.75 per hour Contract type: This is a zero-hour contract, meaning we can't guarantee a set number of hours each week. While we aim to provide a consistent work pattern, flexibility is needed as schedules may change based on business needs. We'll try to give as much notice as possible. The role includes weekends and Bank Holidays but does not require evening or split shifts. Contract duration: Until 21st December 2026 For this role, you'll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role. What it's like to work here Benefits:?We want to help you look after the things that matter to you, such as saving for your future, getting a discount on your weekly shop, or encouraging you to find a work-life balance. Please read our package, below, to see what benefits we offer you. To find out more about what it's like to work in a food and beverage team for the National Trust, click here to watch our video. What you'll be doing As a Team Member, your main focus will be front of house, dealing directly with people. You'll welcome and look after everyone who comes to the café. With your love of working with people, your 'can-do' attitude and your desire to provide an outstanding service, you'll be making sure everyone has an enjoyable time. This is a lively business that's constantly on the go, so teamwork and adaptability are crucial. You'll be keen to understand what people want, to help them and to make recommendations. You'll always keep the standards of food and drink preparation and presentation high. Using your excellent eye for detail, you'll make sure all displays and signs are accurate and looking good. At times, you may need to help the kitchen team with preparing food. We'll give you an induction that fits the job, and training in allergens and food safety, plus any mentoring needed to help you in your role. You can sign up for further professional training and development if you wish. You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what's possible in this role. Who we're looking for No experience is needed, but we'd love to hear from you if you're: happy to work in a team or on your own initiative a people person, who cares about giving great service enthusiastic and willing to learn The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. •Substantial pension scheme of up to 10% basic salary •Free entry to National Trust places for you, a guest and your children (under 18) •Rental deposit loan scheme •Season ticket loan •EV car lease scheme (for roles that meet the salary criteria) •Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts •Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. •Flexible working whenever possible •Employee assistance programme •Free parking at most Trust places Click here to find out more about the benefits we offer to support you.