National Trust

31 job(s) at National Trust

National Trust Colwyn Bay, Clwyd
Nov 09, 2026
Full time
Summary The National Trust's commitment is "For everyone, for ever." Bringing that promise to life starts with the people that work here. It means building teams with a diverse range of backgrounds, cultures and experiences. It means creating an inclusive environment where everyone can thrive. Our roles are open to all. However, we particularly welcome applications from people from ethnically diverse communities because they are underrepresented at the Trust. We're looking for a Gardener to join us at Bodnant Garden! In this role, you'll be a hands-on member of the garden team, responsible for day-to-day maintenance to ensure the highest standards of horticulture. You'll also play a vital role in improving the experience of visitors to the garden and wider estate. As?Bodnant?is in a rural area, please think about how?you'd?be able to get here for?work before?you apply. Salary: £23,618.88 per annum pro rated (based on £27,612 full-time equivalent) Contract Duration: Permanent Working Pattern: You'll work 1668 hours per year. This role is based on annualised hours, where the?amount?of hours you work each month may vary, however your salary will be paid in 12 equal instalments over the year.?Typically, you'll work Monday to Thursday, but you may be asked to work occasional weekends, Bank Holidays and evenings. Mae cyfieithiad Cymraeg yr hysbyseb hon ar gael yn y atodiadau. What it's like to work here This world-famous 80-acre botanical garden with spectacular views across Snowdonia is a joy to be part of in every season. Bodnant's large gardening staff work hard to maintain the much admired and inspiring plant collections, expansive lawns and colourful terraces, and there is a real family atmosphere within the long-established group. The team welcome forward-thinking and creative ideas, value a collaborative approach, and share a love of the outdoors. Click here for more information about this location What you'll be doing You'll be helping to keep the gardenin tiptop condition every day. This might involve daily checks to make sure all areas are safe for people visiting, routine tasks such as weeding, pruning and mulching, and using machinery such as hedge cutters, leaf blowers, lawnmowers and tractors. Other duties might include propagation, cutting flowers for the house, preparing plants for sale, tree safety work and garden design and restoration. You may also be involved in recycling and managing waste, along with the rest of the garden team. You can view the full role profile for this role in the document attached. You?don't?need to have?all?the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of?what's?possible in this role.? Who we're looking for We'd love to hear from you if you're: an enthusiastic horticulturist and hands-on gardener, who's worked with hard landscaping before knowledgeable about plants, with a great eye for detail. experienced with machinery, including tractors, chainsaws, rotary and cylinder mowers, and with some knowledge of maintenance a driver with a full licence able to manage a demanding outdoor role good at talking to, and getting on with, all kinds of people equally confident working within a team, with volunteers or on your own able to keep to time, plan and meet deadlines The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. •Substantial pension scheme of up to 10% basic salary •Free entry to National Trust places for you, a guest and your children (under 18) •Rental deposit loan scheme •Season ticket loan •EV car lease scheme (for roles that meet the salary criteria) •Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts •Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. •Flexible working whenever possible •Employee assistance programme •Free parking at most Trust places Click here to find out more about the benefits we offer to support you.
National Trust Truro, Cornwall
Nov 09, 2026
Full time
Summary We are looking for 2 Holidays Cottage Cleaners to clean and prepare our stunning holiday cottages in Veryan and Porth (just outside Portscatho). Salary: £12.75 per hour Contract: Permanent Hours/ working pattern: 416 hours per year (averaging 8hrs per week). This role is based on annualised hours, where the amount of hours you work each month may vary, however your salary will be paid in 12 equal instalments over the year. The changeover days can fall any day from Monday to Saturday hence flexibility is essential due to popular short breaks and late bookings. Flexible hours can be discussed at interview. The start time would typically be 9.30 - 10 am and the changeover time will vary from 4 to 6 hours depending on what needs doing. Rotas are issued in advance and we will try to accommodate other commitments. Internally you will be known as a 'Holidays Operation Assistant' To find out more about this vacancy call Damian on or email .uk As the cottages are remote you will require your own transport as public transport is limited. For this role, you'll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role. What it's like to work here Our holiday cottages are popular all year round where guests love taking in the network of footpaths, creeks, cliffs, woodland, and open countryside or relaxing on the beautiful beaches at Towan, Carne and Pendower. To find out more about the cottages visit : holidays. What you'll be doing The successful candidates will be responsible for looking after our holiday cottages. On changeover days, you'll make sure that everything is prepared for our guests to arrive. This will include making sure the cottage is thoroughly cleaned, well-presented and welcoming for our guests. We'd also like you to keep an eye out and report any repairs or odd jobs that need doing along with replacing any broken items from the store supplies. You'll need to be able to manage your own time and organise a diary for all the bookings. We will give you plenty of support and training and you'll be very much part of a wider team. Full Personal Protective Equipment (PPE) and cleaning materials are provided. Please also read the full role profile, attached to this advert. Who we're looking for Who we're looking for. You'll be. Helpful & Friendly Well organised Customer focused with a positive attitude. Enthusiastic with a willingness to learn. A team player who can also work on your own initiative. Able to use basic IT skills for emails The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. • Substantial pension scheme of up to 10% basic salary • Free entry to National Trust places for you, a guest and your children (under 18) • Rental deposit loan scheme • Season ticket loan • EV car lease scheme (for roles that meet the salary criteria) • Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts • Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. • Flexible working whenever possible • Employee assistance programme • Free parking at most Trust places Click here to find out more about the benefits we offer to support you.
National Trust Church Stretton, Shropshire
Nov 09, 2026
Full time
Summary If you're brilliant at organisation and creating order, and you love working with people, upholding high standards in service and presentation, then this could be the role for you. We're looking for a Business Services Co-ordinator to join us at Carding Mill Valley. You'll be a key member of the property team with regular duty management shifts. This role is based on annualised hours, where the amount of hours you work each month may vary, however your salary will be paid in 12 equal instalments over the year. You'll work 1755 hours per year and you'll typically work 4-5 days per week. This will be discussed further at the interview stage. You'll work one weekend per month and some bank holidays. You'll be working outside sometimes, and to supporting at other National Trust sites. The usual working hours support the opening times of the site, generally 9-5. Internally you'll be known as a Business Services Co-ordinator (place based). Interview dates: 1st and 2nd December 2026 What it's like to work here Covering as much as 2,000 hectares of heather-covered hills with stunning views of the Shropshire Hills Area of Outstanding Natural Beauty and the Welsh hills, this is a working common and is an important place for wildlife, geology and archaeology. There are paths for walking, cycling and horse riding, you can even drive to the top of the hill to take in the views. In Carding Mill Valley there are excellent visitor facilities including a tea-room and car parking. Reporting to the Visitor Operations Manager, you'll be based at the Carding Mill Valley office, working within the Visitor Team of around 20. You'll work to support all of the teams onsite including Children & Young People, Welcome, Rangers, Countryside, F&B and projects. What you'll be doing This is a busy place, there's a lot going on and you'll find that no two days are the same. One minute you could be raising a purchase order, the next helping a visitor halfway up a hillside in the rain. Generally, you'll be supporting day-to-day operations, and will be the first person that people see when they come into the office. Your advice and experience will be sought after by others beyond the office team. You'll be a champion of best practice when it comes to business support, and will confidently challenge the status quo when you think there's a better way of doing something. Who we're looking for We'd love to hear from you if you're:? experienced in giving business support, along with responsibility for facilities or office supervision good at communicating, both in writing and speaking able to work as part of a team, but also on your own initiative flexible and focused on people happy to multi-task and manage your own priorities and workload The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. •Substantial pension scheme of up to 10% basic salary •Free entry to National Trust places for you, a guest and your children (under 18) •Rental deposit loan scheme •Season ticket loan •EV car lease scheme (for roles that meet the salary criteria) •Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts •Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. •Flexible working whenever possible •Employee assistance programme •Free parking at most Trust places Click here to find out more about the benefits we offer to support you.
National Trust Saxmundham, Suffolk
Nov 09, 2026
Full time
Summary We're looking for an experienced, practical and inspiring Senior Ranger to help shape the future of two of the National Trust's most significant coastal landscapes in the East of England: Orford Ness and Dunwich Heath . This is a hands-on leadership role with real influence, leading a skilled countryside team and supporting the wider team across both sites to care for internationally important habitats, deliver outstanding conservation outcomes and create meaningful opportunities for people to connect with nature, beauty and history. At Orford Ness, you'll help lead practical habitat and wildlife management across this remarkable coastal landscape. At Dunwich Heath, the role will be central to leading and supporting the recovery programme following the wildfire, helping to guide practical habitat restoration, ecological monitoring and longer-term management. Across both places, you'll develop and deliver countryside management plans, support visitor engagement, represent the National Trust to external stakeholders, and in the media, and ensure our outdoor places are cared for to a high standard, for everyone, for ever. What it's like to work here You'll be part of the Suffolk & Essex Coast portfolio, working across dynamic and distinctive landscapes including the internationally significant shingle, saltmarsh, heathland, wetland and coastal habitats of Orford Ness and Dunwich Heath. These are places with powerful stories, rich wildlife, sensitive designations and strong local connections. You'll work closely with rangers, volunteers, property teams, partners, contractors and external organisations to deliver practical conservation, access, visitor experience and land management priorities. The role requires visible, collaborative leadership, with a strong focus on communication, trust, shared purpose and joined-up working across the portfolio. This is a varied role, balancing strategic planning with practical delivery. You'll help lead countryside work programmes, contribute to property and portfolio priorities, support cross-team planning, and ensure that the countryside team's work is understood, celebrated and connected to wider National Trust ambitions. As part of Team rota and Duty Management responsibilities Weekend, bank holiday and out-of-hours working will be required. What you'll be doing As Senior Ranger, you'll lead the strategic planning and day-to-day management of outdoor places across Orford Ness and Dunwich Heath, delivering conservation work that protects their special character, habitats and species while providing safe, inspiring and welcoming visitor experiences. You'll develop and deliver clear countryside management plans, turning portfolio priorities into practical work programmes that make best use of people, time, budgets and resources. Our "Restoring Nature" strategic differentiation will be central to this, including habitat management, ecological recording and monitoring, species surveys, partnership projects and sharing our conservation work through interpretation, events, media and face-to-face engagement. You'll lead and support staff and volunteers, creating an inclusive, positive and well-organised team culture through regular communication, 1:1s, PDRs, team planning, coaching and skills development. The team line managed by this role includes 1.0 FTE Ranger and 2.5 FTE externally funded Ranger posts, delivering outcomes for projects focused on species recovery and visitor impacts. Additionally you'll ensure a brilliant and mutually beneficial volunteer experience for the countryside volunteers across roles covering ecological monitoring, archaeological survey, visitor engagement and species & habitat works. You'll manage site resources including budgets, plant, vehicles, machinery, equipment, contractors and project pipelines, while supporting forward planning, external funding opportunities, Countryside Stewardship scheme development, and grant-funded delivery. Health, safety, compliance and risk management will be central to how you work. You'll ensure activities are planned and delivered safely, records and systems are up to date, and delegated tasks are progressed clearly with Facilities, property teams, contractors and other colleagues. You'll also represent the countryside function internally and externally, building strong relationships with partners, stakeholders, tenants, communities, professional networks and National Trust teams, helping people work together with shared purpose and focus. Who we're looking for We'd love to hear from you if you have: qualified to Level 4 or 5 in a relevant subject, or able to demonstrate an equivalent level of practical and vocational experience. a confident leader, able to manage, motivate and develop staff and volunteers, providing coaching, mentoring and clear direction to deliver shared objectives. significant practical experience in countryside, land, conservation and access management, with a proven track record of planning and delivering nature recovery, visitor access and conservation programmes. able to inspire others through a passion for nature, heritage and the outdoors, engaging communities, volunteers and visitors through effective storytelling and communication. Excellent communication and influencing skills, including experience of presentations, stakeholder engagement and the effective use of digital and social media. a strong understanding of habitat management, ecological monitoring, operational risk management, health and safety, and countryside compliance requirements. experienced in managing budgets, finances, projects, contracts and grant-funded schemes, ensuring resources are used effectively and efficiently. skilled at building and maintaining positive relationships with partners, contractors, tenants, communities and stakeholders to achieve shared outcomes. in possession of a full driving licence valid in the UK, as regular travel between sites and the transportation of equipment will be required The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. •Substantial pension scheme of up to 10% basic salary •Free entry to National Trust places for you, a guest and your children (under 18) •Rental deposit loan scheme •Season ticket loan •EV car lease scheme (for roles that meet the salary criteria) •Perks at work disco
National Trust Grantham, Lincolnshire
Nov 09, 2026
Full time
Summary We're looking for a Facilities Manager for the properties across South Lincolnshire. The role will be primarily based at Belton House but will also include responsibility for additional properties in the local area - Woolsthorpe Manor, Grantham House A very exciting and varied role managing a budget and team of facilities co-ordinators across South Lincolnshire ensuring each property is maintained, compliant and able to open to the public. Each location is unique and will require a bespoke approach to planned and reactive maintenance and compliance attention. Although the role will be based largely at Belton there will be a requirement to visit the other two properties on a regular basis, to spend time with the property teams and ensure works are being delivered to the required levels and standards. What it's like to work here This quintessential English country house is a busy and vibrant place to be. Last year Belton House welcomed 500,000 visitors through its doors and numbers are growing fast. Belton House has opportunities across all areas so, if you are enthusiastic and committed to making this popular property the best it can be, the team would love to hear from you. Click here for more information about this location Woolsthorpe Manor is one of the most important sites not only within the National Trust but in the UK - the birthplace of Sir Isaac Newton and where he conducted most of his scientific and mathematic theories. A 16th century manor house set within a 12 acre site containing various outbuildings and of course the World famous Newton Tree which welcomes over 35000 visitors a year. Grantham House is a Georgian townhouse set within 5 acres of walled gardens, in the town of Grantham. Recently opened to the public as a freely accessible site as part of the Trusts new strategy. What you'll be doing As our Facilities Manager, you'll be leading all planned preventative, reactive and small projects across each property. You'll also be involved in the day-to-day running of capital works projects. A vital part of the role is being the gatekeeper for all compliance tasks, ensuring teams at each property complete tasks to their required standards. You'll lead and manage a large facilities team, who are responsible for maintaining high standards throughout all areas visited by people, including staff and volunteers. You'll also form strong links with your fellow heads of department, and work together to improve things and use resources efficiently. You'll be part of the duty manager team, which means that you'll be on a rota as an occasional duty manager. Who we're looking for You'll bring a broad range of the following knowledge, skills and experience, shaped by different roles, sectors or career paths. Please use your application to demonstrate how you meet the criteria below: •Experience in facilities, asset and maintenance management, supported by relevant qualifications or equivalent expertise. •Knowledge of compliance, risk management, health and safety, environmental regulations and legislation. •Experience developing and implementing risk assessments, safety procedures and emergency response arrangements. •Understanding of building fabric, maintenance and conservation principles. •Strategic and commercial acumen, including budget, contractor, procurement and supplier management. •Experience leading high-performing teams and building effective stakeholder relationships. The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. •Substantial pension scheme of up to 10% basic salary •Free entry to National Trust places for you, a guest and your children (under 18) •Rental deposit loan scheme •Season ticket loan •EV car lease scheme (for roles that meet the salary criteria) •Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts •Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. •Flexible working whenever possible •Employee assistance programme •Free parking at most Trust places Click here to find out more about the benefits we offer to support you.
National Trust Windsor, Berkshire
Nov 09, 2026
Full time
Summary The National Trust is renowned for its food and hospitality. We run 185 cafes, tea-rooms and restaurants all over England, Wales and Northern Ireland, and we'd love you to join us. We're looking for a Food and Beverage Team Member. In this role, you'd be making a real difference to the work of the National Trust, as well as helping to give people a memorable day out. This location is in a rural area, so please think about how you'd get here for work, before applying for the job. Contract type: This is a zero-hour contract, meaning we can't guarantee a set number of hours each week. While we aim to provide a consistent work pattern, flexibility is needed as schedules may change based on business needs. We'll try to give as much notice as possible. The role includes weekends and Bank Holidays but does not require evening or split shifts. Contract duration: Contract will end 31st December 2027 where there will be a review and the option to extend. Hours/Working pattern: This role is mainly weekends and Bank Holidays with optional extras during the week for holiday cover and peek times. Salary: £12.75 per hour Interview Dates: Interviews will be held on the 24th & 25th of November by appointment For this role, you'll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role. What it's like to work here Benefits:?We want to help you look after the things that matter to you, such as saving for your future, getting a discount on your weekly shop, or encouraging you to find a work-life balance. Please read our package, below, to see what benefits we offer you. To find out more about what it's like to work in a food and beverage team for the National Trust, click here to watch our video. What you'll be doing As a Team Member, your main focus will be front of house, dealing directly with people. You'll welcome and look after everyone who comes to the café. With your love of working with people, your 'can-do' attitude and your desire to provide an outstanding service, you'll be making sure everyone has an enjoyable time. This is a lively business that's constantly on the go, so teamwork and adaptability are crucial. You'll be keen to understand what people want, to help them and to make recommendations. You'll always keep the standards of food and drink preparation and presentation high. Using your excellent eye for detail, you'll make sure all displays and signs are accurate and looking good. At times, you may need to help the kitchen team with preparing food. We'll give you an induction that fits the job, and training in allergens and food safety, plus any mentoring needed to help you in your role. You can sign up for further professional training and development if you wish. You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what's possible in this role. Who we're looking for No experience is needed, but we'd love to hear from you if you're: happy to work in a team or on your own initiative a people person, who cares about giving great service enthusiastic and willing to learn The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. •Substantial pension scheme of up to 10% basic salary •Free entry to National Trust places for you, a guest and your children (under 18) •Rental deposit loan scheme •Season ticket loan •EV car lease scheme (for roles that meet the salary criteria) •Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts •Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. •Flexible working whenever possible •Employee assistance programme •Free parking at most Trust places Click here to find out more about the benefits we offer to support you.
National Trust Truro, Cornwall
Nov 09, 2026
Full time
Summary Internal Applicants only Our colleagues work for the National Trust in many locations and sometimes don't have easy access to internal vacancy listings. Using the internet ensures we can reach as many of our colleagues as possible. We appreciate that this can be frustrating for external talent. Do note that some roles are released externally after an initial period of time. As the public face of our properties, you'll provide a warm, friendly welcome, give information about the property, answer questions and make sure everyone has an enjoyable and memorable visit. Salary: £9,275 pro rata (FTE £25,837.50 per annum) Contract/duration: Permanent Hours/working pattern: 700 hours per year. This role is based on annualised hours, where the amount of hours you work each month may vary, however your salary will be paid in 12 equal instalments over the year. For this role, you'll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role. What it's like to work here Reporting to the Welcome Manager, you'll be part of a flexible team working at Trelissick Garden. What you'll be doing Day to day, you'll deliver a great all-round customer service experience. You'll be on hand answering queries and listen to what our visitors need so you can share the right information. Your role is to make sure our visitors have the best day they can. You'll have the chance to be involved in different aspects of the visitor experience, from key property events to social media promotion - no two days are the same. On a daily basis you will be meeting & greeting visitors within the Reception areas and helping to manage their expectation of having a fantastic time whilst visiting Trelissick and promoting the benefits of being a member of the National Trust. Greeting visitors on arrival at our car parks, identifying car parking spaces, signposting visitors to where they may wish to go on site, taking car parking payments and again promoting the benefits of being a member of the National Trust. Most importantly, you'll be talking to visitors, answering their questions and making sure they can find everything they need to enjoy their day. Great visitor experiences are in our nature, and we believe everyone should feel welcomed, appreciated and more engaged because of the excellent service you provide. This role would suit anyone with enthusiasm for delivering great customer service. Who we're looking for We'd love to hear from you if you're: customer focused with an understanding of the importance of great service a team player, but also can work on your own initiative well organised and adaptable willing to learn new skills have a positive attitude The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. • Substantial pension scheme of up to 10% basic salary • Free entry to National Trust places for you, a guest and your children (under 18) • Rental deposit loan scheme • Season ticket loan • EV car lease scheme (for roles that meet the salary criteria) • Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts • Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. • Flexible working whenever possible • Employee assistance programme • Free parking at most Trust places Click here to find out more about the benefits we offer to support you.
National Trust Worksop, Nottinghamshire
Nov 09, 2026
Full time
Summary INTERNAL APPLICATIONS ONLY We're looking for a Commercial Team Leader to join us. You'll be supervising the day-to-day operations of a property's commercial team within Food & Beverage and Retail, with a particular focus on Retail. As we are in a rural area, please think about how you'd be able to get here for work, before applying for the job. Salary: £25,837.50 per annum Contract Duration: Fixed term until 31st May 2027 Working Pattern: You'll wok 37.5 hours per week, across 5 out of 7 days per week, including weekends and Bank Holidays. For this role, you'll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role. What it's like to work here We want to help you look after the things that matter to you, such as saving for your future, getting a discount on your weekly shop, or encouraging you to find a work-life balance. Please read our package, below, to see what benefits we offer you. What you'll be doing As a Team Leader, you'll support and motivate your team to deliver great service in our busy café and shop, so you'll be adaptable and ready to get involved wherever needed. With a focus on front-of-house, you'll create a warm welcome for every visitor and lead by example in delivering outstanding customer service. Using your eye for detail, you'll ensure displays and signage are accurate and up to date, while occasionally supporting back-of-house activities. You'll help monitor stock levels, promote products and contribute to income targets that support the National Trust's conservation work. You'll also play an important role in welcoming, training and developing colleagues, helping to build a confident team. We'll provide an induction, along with training in food safety and allergens. There are also opportunities to take part in further learning and development if you'd like to grow your skills. You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what's possible in this role. Who we're looking for No experience is needed, but we'd love to hear from you if you're: focused on giving great service to everyone you meet a team player, but also happy to work on your own initiative well-organised and adaptable ability to lead, support and develop a team? confident dealing with a variety of situations including complaints? willing to learn new skills. The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. •Substantial pension scheme of up to 10% basic salary •Free entry to National Trust places for you, a guest and your children (under 18) •Rental deposit loan scheme •Season ticket loan •EV car lease scheme (for roles that meet the salary criteria) •Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts •Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. •Flexible working whenever possible •Employee assistance programme •Free parking at most Trust places Click here to find out more about the benefits we offer to support you.
National Trust Swindon, Wiltshire
Nov 09, 2026
Full time
Summary The National Trust is continuing its work with collector and author Karun Thakar and his internationally important collection of textiles, dress, sculpture and art, building on the partnership established in 2026 with the 'Journeys' exhibitions and helping to share the stories behind the collection with wider audiences.?You'll be working as part of an inclusive team. What it's like to work here You'll be part of a team of specialists including curatorship, collections management, conservation, project management, fundraising, and more, working together on the future of this exceptional collection. Your contractual place of work will be the National Trust head office at Heelis, Swindon. Travel to other sites will be required (at least 2-3 times a week). Our hybrid working policy means you can balance office and home working. We'll talk about this in more detail at interview, but you should expect to be at a National Trust site for a minimum of 40-60% of your working week. What you'll be doing This is a unique opportunity to work with an internationally important collection which showcases global creativity and craft, particularly textiles of South Asia and Africa. You will be leading work to catalogue and assess the significance of this collection, to help develop future management, programming and partnership opportunities. Using your knowledge of global material cultures and professional networks, you will coordinate advice and input from a range of specialists and audience groups, to build understandings of the collection and its engagement possibilities. You will be experienced in the needs of collections management and care, and work with colleagues to prepare items for display, study, recording and storage. You'll inspire people with your enthusiasm and capacity to see global collections as accessible and relevant to a wide range of audiences. Your communication and community engagement skills will share knowledge through public talks, hosting visits, or meeting with interested groups - being approachable and building trust are essential skills. You will be experienced in accessible and co-curated display and exhibition making, able to meet the needs of existing and new audiences through creative engagement with collections. Who we're looking for We'd love to hear from you if you:? Have knowledge across two or more of the following areas: Asian textile history; South Asian art and design history; African art, design and textile history; museum studies; cultural heritage & social history.? Have knowledge of current best practice and innovations in relation to the research, care and management of, especially, textile and dress collections. Are adept at working collaboratively and leading teams, with pragmatic and sensible approach to solving problems. Are good at connecting with a wide variety of audiences and stakeholders, with skills in listening, learning, and building trust. Are experienced in exhibition making, taking an audience-led approach. The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. •Substantial pension scheme of up to 10% basic salary •Free entry to National Trust places for you, a guest and your children (under 18) •Rental deposit loan scheme •Season ticket loan •EV car lease scheme (for roles that meet the salary criteria) •Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts •Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. •Flexible working whenever possible •Employee assistance programme •Free parking at most Trust places Click here to find out more about the benefits we offer to support you.
National Trust Harrogate, Yorkshire
Nov 09, 2026
Full time
Summary We're looking for someone with a gift for helping everyone to feel welcome to join us as a Welcome Manager at Brimham Rocks, leading our Welcome Team. Each day brings the chance to share your knowledge, help others discover the fascinating stories of our site, and make every visit memorable. Internally, you'll be known as a 'Welcome Manager I'. Salary: £22,089.60 per annum pro rated (based on £27,612 full-time equivalent) Contract Duration: Permanent Working Pattern: You'll work 1560 hours per year. This role is based on annualised hours, where the?amount?of hours you work each month may vary, however your salary will be paid in 12 equal instalments over the year.?The working pattern will be 5 days per week (Tuesday - Saturday) between Easter and October and all school half-term holidays, and 2 days per week (Friday and Saturday) between November and March. This will include regular weekend and Bank Holiday working to meet the needs of the business. What it's like to work here Providing a fantastic visitor experience and ensuring nature thrives - together with a love of the great outdoors - is what makes the team tick here at this busy countryside property. A moorland plateau topped by a jumble of fantastically shaped rocks, Brimham Rocks can't fail to delight and inspire. The Idol, the Bear and the Druid's writing desk are just some of the imaginative names granted to these amazing geological creations and visitors today travel from near and far to explore nature's ultimate playground. Home to rare species of heather and with a moorland habitat that supports a wide variety of wildlife, Brimham sits within the spectacular countryside of Nidderdale. What you'll be doing You'll lead and manage our team of Welcome and Service Assistants and volunteers, ensuring the smooth day-to-day operation of our all-important welcome area in the car park, as well as looking after the visitor centre bookshop and its team of volunteers. Inspiring and supporting your team, you'll encourage them to deliver the highest standards of service and help grow our charitable income through membership recruitment, member retention, and gift giving. Together, you'll be focused on helping everyone you meet have the best possible day, whatever it takes. Good judgement and decision-making will be essential as you lead from the front in line with National Trust guidelines, values and policies. Alongside other colleagues, you'll work on a rota basis to help cover Duty Management responsibilities, ensuring the smooth running of the property on operational days. As the main point of contact for staff, volunteers and visitors in the event of emergencies, enquiries or complaints, you'll play a key role in supporting the operation. At times, you may need to get stuck in and help wherever needed to support the wider property. Supporting the Property Operations Manager, you'll collaborate with colleagues across the property to develop ways of improving access for visitors, including reviewing the visitor journey and ensuring high levels of presentation in line with the Trust's brand guidelines. You can view the full role profile for this role in the document attached. You don't need to have all the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what's possible in this role. Who we're looking for We'd love to hear from you if you're: Experienced in visitor services or a related customer-facing environment. An inspiring people leader who enjoys developing and motivating staff and volunteers Skilled at analysing data and using insight to improve performance and visitor experiences. Calm and resilient when dealing with challenging situations or customer concerns. Strong communicator who can build strong relationships with a variety of stakeholders. Confident using Microsoft Office and other digital systems to support operational delivery. The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. •Substantial pension scheme of up to 10% basic salary •Free entry to National Trust places for you, a guest and your children (under 18) •Rental deposit loan scheme •Season ticket loan •EV car lease scheme (for roles that meet the salary criteria) •Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts •Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. •Flexible working whenever possible •Employee assistance programme •Free parking at most Trust places Click here to find out more about the benefits we offer to support you.
National Trust Warwick, Warwickshire
Nov 09, 2026
Full time
Summary We're looking for a Facilities Co-ordinator to join us. You'll help ensure our properties are safe, compliant and welcoming by coordinating facilities management, maintenance and operational support services that enable our teams to care for nature, beauty and history for everyone, for ever. Interview date: 4th December 2026 What it's like to work here You'll be based at Charlecote Park but will be required to work across the property group which includes properties such as Baddesley Clinton, Packwood House and some axillary buildings. At the National Trust we value different perspectives and are committed to creating an inclusive culture where everyone feels welcome and able to contribute. You'll be part of a collaborative property team, working closely with colleagues from across operations, facilities, conservation and specialist teams to help deliver exceptional experiences for visitors and ensure our places are cared for to the highest standards. You'll balance planned maintenance, compliance activities, contractor management and operational support, while building positive working relationships with internal and external stakeholders. What you'll be doing As Facilities Co-ordinator, you'll coordinate the delivery of a wide range of facilities management and operational support services across a property or group of properties. You'll support day-to-day maintenance activities, planned preventative maintenance programmes and reactive repairs, helping ensure our built assets remain safe, compliant and fit for purpose. You'll work with contractors and suppliers, monitoring works and supporting high standards of health and safety and compliance. You'll help implement operational procedures, including emergency plans, and support the effective management of fire, security and other compliance requirements. You'll also be responsible for maintaining accurate records across a range of systems, including asset management and compliance systems, ensuring information is up to date and accessible. Alongside this, you'll support budgeting, sustainability initiatives and the efficient delivery of services, always seeking opportunities to improve the way we work. Who we're looking for You'll bring a broad range of the following knowledge, skills and experience, shaped by different roles, sectors or career paths. Please use your application to demonstrate how you meet the criteria below:? experience in facilities management or business support services within a customer or visitor-focused environment. knowledge of health, safety and compliance requirements, including fire safety, security and emergency response strong organisational and IT skills, with experience using Microsoft Office and information management systems effective communication and relationship-building skills, with the ability to work collaboratively across teams customer-focused and adaptable, with experience managing budgets and delivering high-quality services. The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. •Substantial pension scheme of up to 10% basic salary •Free entry to National Trust places for you, a guest and your children (under 18) •Rental deposit loan scheme •Season ticket loan •EV car lease scheme (for roles that meet the salary criteria) •Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts •Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. •Flexible working whenever possible •Employee assistance programme •Free parking at most Trust places Click here to find out more about the benefits we offer to support you.
National Trust Wimborne, Dorset
Nov 09, 2026
Full time
Summary The National Trust is renowned for its food and hospitality. We run 185 cafes, tea-rooms and restaurants all over England, Wales and Northern Ireland, and we'd love you to join us. We're looking for a Food and Beverage Team Member. In this role, you'd be making a real difference to the work of the National Trust, as well as helping to give people a memorable day out. This location is in a rural area, so please think about how you'd get here for work, before applying for the job. Contract: Permanent Hours/Working pattern: Full-time, 37.5 hours a week over the course of each year. While we aim to provide a consistent work pattern, flexibility is needed as schedules may change based on business needs. We'll try to give as much notice as possible. The role includes weekends and Bank Holidays but does not require evening or split shifts. This role will require to work 5 days a week, to include weekends, Bank Holidays, school holidays, Easter and Christmas holidays. Salary: £24,862.50 per year For this role, you'll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role. What it's like to work here Benefits:?We want to help you look after the things that matter to you, such as saving for your future, getting a discount on your weekly shop, or encouraging you to find a work-life balance. Please read our package, below, to see what benefits we offer you. To find out more about what it's like to work in a food and beverage team for the National Trust, click here to watch our video. What you'll be doing As a Team Member, your main focus will be front of house, dealing directly with people. You'll welcome and look after everyone who comes to the café. With your love of working with people, your 'can-do' attitude and your desire to provide an outstanding service, you'll be making sure everyone has an enjoyable time. This is a lively business that's constantly on the go, so teamwork and adaptability are crucial. You'll be keen to understand what people want, to help them and to make recommendations. You'll always keep the standards of food and drink preparation and presentation high. Using your excellent eye for detail, you'll make sure all displays and signs are accurate and looking good. At times, you may need to help the kitchen team with preparing food. We'll give you an induction that fits the job, and training in allergens and food safety, plus any mentoring needed to help you in your role. You can sign up for further professional training and development if you wish. You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what's possible in this role. Who we're looking for No experience is needed, but we'd love to hear from you if you're: happy to work in a team or on your own initiative a people person, who cares about giving great service enthusiastic and willing to learn The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. •Substantial pension scheme of up to 10% basic salary •Free entry to National Trust places for you, a guest and your children (under 18) •Rental deposit loan scheme •Season ticket loan •EV car lease scheme (for roles that meet the salary criteria) •Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts •Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. •Flexible working whenever possible •Employee assistance programme •Free parking at most Trust places Click here to find out more about the benefits we offer to support you.
National Trust Stafford, Staffordshire
Nov 09, 2026
Full time
Summary We're looking for someone with a love of history and an eye for detail, who's friendly and open with people. This role is about looking after a historic house and its collections of precious objects, furniture and works of art. And it's about presenting all of this to people visiting, and helping to make every person's day memorable and enjoyable. Salary: £15,502.50 pro rata (FTE £25,837.50 per annum) Contract: Permanent Hours/ working pattern: 1170 hours per year. This role is based on annualised hours, where the amount of hours you work each month may vary, however your salary will be paid in 12 equal instalments over the year. Interview date: Thursday 3rd December 2026. For this role, you'll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role. The hours of the role include regular weekend working. What it's like to work here Home to the Anson family since 1624, the Shugborough Estate is the complete working estate. The estate includes a Georgian mansion house with magnificent views over the riverside garden terraces, Grade 1 listed parkland, walled garden and working farm. More recently, Shugborough was the home of Patrick Lichfield, photographer and cousin to the Queen, and features in much of his work. Click here for more information about this location What you'll be doing As a Collections Assistant, you'll be working with a supportive housekeeping team in an inspiring historic setting. You'll be helping with the day-to-day cleaning and care of the precious collections of objects, works of art, textiles and furniture that are part of the house's history. You'll be alert to details and changes, and will keep a keen eye on everything from the environmental conditions in a room to any signs of wear and tear. You'll also be keeping accurate records. Providing support to our Collections and House volunteers when needed. It's a role that's all about people as well, so you'll be talking to visitors about the work you're doing and the collections you help to look after. You can view the full role profile for this role in the document attached. You don't need to have all the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what's possible in this role. Who we're looking for We'd love to hear from you if you're: good hand-to-eye skills, and happy to work from ladders or scaffold towers comfortable working in a flexible and adaptable way focused on giving great service to everyone you meet a team player, but also happy to work on your own initiative well-organised and versatile willing to learn new skills. The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. •Substantial pension scheme of up to 10% basic salary •Free entry to National Trust places for you, a guest and your children (under 18) •Rental deposit loan scheme •Season ticket loan •EV car lease scheme (for roles that meet the salary criteria) •Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts •Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. •Flexible working whenever possible •Employee assistance programme •Free parking at most Trust places Click here to find out more about the benefits we offer to support you.
National Trust Dorking, Surrey
Nov 09, 2026
Full time
Summary We're looking for an enthusiastic and experienced horticulturist to join our friendly team at Polesden Lacey as Garden Supervisor. This is an exciting opportunity to play a leading role in the care, maintenance and development of one of the National Trust's most significant gardens. Combining hands-on horticulture with leadership, planning and project work, you'll help shape the future of the garden while supporting and developing a talented team of staff, volunteers and apprentices. If you're passionate about people, plants and delivering high standards, we'd love to hear from you. What it's like to work here At Polesden Lacey, you'll be part of a welcoming, supportive and highly committed team that takes pride in caring for a special place loved by visitors, members and the local community. Our garden is incredibly varied, ranging from formal ornamental displays and productive growing areas to wider landscapes and seasonal projects, meaning no two days are ever quite the same. We believe great gardens are created by great teams. You'll join colleagues who are passionate about horticulture, willing to share knowledge and always ready to support one another. We celebrate successes together, tackle challenges collaboratively and encourage everyone to contribute ideas that help us continue improving and developing the garden. Whether you're leading a project, mentoring a volunteer or working alongside the team on a busy summer day, you'll find a friendly environment where people genuinely enjoy working together. What you'll be doing As Garden Supervisor, you'll play a key role in leading the day-to-day delivery of horticultural operations across the garden. Working closely with the Garden & Outdoors Manager, you'll help plan and coordinate seasonal work programmes, ensuring the garden is maintained and developed to the highest possible standards. You'll supervise, support and motivate gardeners, apprentices and volunteers, helping them develop their confidence, skills and knowledge. Alongside practical horticultural work, you'll take responsibility for organising workloads, managing resources, supporting compliance and health and safety, and helping deliver projects that enhance the garden for both visitors and nature. We're particularly interested in candidates who can bring expertise in the operation and maintenance of horticultural machinery, helping strengthen capability and resilience within our team. This is a role where you'll have genuine influence and the opportunity to make a lasting impact on one of the National Trust's flagship gardens. You can view the full role profile in the attached document. You don't need to meet every requirement listed; the profile is intended to provide a complete picture of the role and its potential scope. Who we're looking for You'll bring a broad range of the following knowledge, skills and experience, shaped by different roles, sectors or career paths. Please use your application to demonstrate how you meet the criteria below: Practical horticultural experience, supported by a Level 3/4 horticultural qualification or equivalent experience Strong plant knowledge and an understanding of garden management and conservation Experience of leading, supporting or developing staff and/or volunteers Strong understanding of health and safety, compliance and risk management Experience of delivering training, coaching or sharing horticultural knowledge Strong communication and relationship-building skills Experience of planning projects, managing resources and working collaboratively with others Experience operating, maintaining and managing a range of horticultural machinery and equipment. The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. •Substantial pension scheme of up to 10% basic salary •Free entry to National Trust places for you, a guest and your children (under 18) •Rental deposit loan scheme •Season ticket loan •EV car lease scheme (for roles that meet the salary criteria) •Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts •Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. •Flexible working whenever possible •Employee assistance programme •Free parking at most Trust places Click here to find out more about the benefits we offer to support you.
National Trust Worcester, Worcestershire
Nov 09, 2026
Full time
Summary We're looking for a Visitor Experience Officer to join us at Croome Park! This role is all about people - connecting with them, inspiring them, and making sure they have the best possible day when they come to visit. Salary: £27,612 per annum Contract Duration: Permanent Working Pattern: You'll work 37.5 hours per week, including weekends on a rota basis. This role is?required?to work with vulnerable groups including?children,?and any offer of employment or volunteering is subject to a satisfactory enhanced DBS check.? What it's like to work here You'll be reporting to Visitor Experience Manager, working in the Worcestershire Visitor Experience team, although your day-to-day role will be based at Croome. You'll also be part of the portfolio's Duty Management Team. At Croome, we tell the story of incredible innovation, devastating loss, remarkable survival and magnificent restoration. Today, we creatively re-interpret Croome's rich history, from the life and legacy of the Earls of Coventry to its time as a boys' school, and later a home for Hare Krishna devotees. Our programme is committed to creativity and curiosity, often working with artists and communities to bring to life the stories of the past for audiences of today. Click here for more information about this location What you'll be doing As Visitor Experience Officer, your main focus will be on providing a great service for visitors. Using creativity and curiosity, you'll enjoy make experiences our visitors will enjoy and remember, as well as manage volunteers. With your team, you'll be welcoming people and inspiring them to really get to know Croome. This might include devising and running events and activities, and creating interpretive displays and other ways of bringing the place and its stories to life for everyone who comes here. You're likely to also write and contribute to interpretation and signage, check standards of presentation on site, write for our web pages, and contribute to marketing content. You'll encourage visitors to take a closer look at artworks or precious objects cared for by the Trust. You'll be committed to evaluation, understanding what our audiences think, implement efficiencies and improve visitor experiences. You can view the full role profile for this role in the document attached. You?don't?need to have?all?the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of?what's?possible in this role.? Who we're looking for We'd love to hear from you if you're: used to working to multiple deadlines and managing your own workload skilled in organisation and planning, with a good eye for detail good at talking to, and getting on with, all kinds of people a hard-working and committed team player comfortable with IT, including Microsoft Office, as well as web and social media experienced in producing interpretive materials, such as displays and exhibitions, and marketing or promotional materials familiar with health and safety procedures The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. •Substantial pension scheme of up to 10% basic salary •Free entry to National Trust places for you, a guest and your children (under 18) •Rental deposit loan scheme •Season ticket loan •EV car lease scheme (for roles that meet the salary criteria) •Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts •Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. •Flexible working whenever possible •Employee assistance programme •Free parking at most Trust places Click here to find out more about the benefits we offer to support you.
National Trust Swindon, Wiltshire
Nov 09, 2026
Full time
Summary Can you be the warm, welcoming face of our national office and help our visitors and colleagues get the very best experience? Positive, friendly and creative, you'll handle day-to-day queries, support our events and activities and everything else that crops up in the busy world of the National Trust. Salary: £25,837.50 per annum Contract: Fixed term contract until 30-Oct-2028 Hours/ working pattern: 37.5 hours per week. Please note this role is office based and is not suitable for hybrid working. Working hours are 9am-5.30pm Monday-Thursday and 9am-5.00pm on Friday. Interviews: 25th & 26th November 2026 Start date: 5th January 2027 For this role, you'll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role. What it's like to work here We're bigger than you think, we're more complicated than we appear and we're larger scale than you'd imagine. We've got passionate people in all our teams, and we've got so much more we want to achieve. We're for ever, for everyone and we really mean that. We don't want to stop at 5.5 million members and we want everyone to feel welcome and enjoy access to our places, so we need to reach new audiences in ways that are meaningful and relevant to them without losing the hearts and minds of those that are already with us. Our central head office Heelis, is situated in Swindon, Wiltshire. We're well placed, with ample parking nearby, a shopping outlet with plenty of options for places to eat, and the town centre only a 10 minute walk away. Alternatively you can enjoy our open plan atrium space for lunch times, with our internal cafe available every day. What you'll be doing In this varied role you'll work with a team to deliver high standards of customer service and presentation. Some of your time will be spent at reception; helping signpost colleagues and visitors to what they need and dealing with queries. You will also work in the post room; handling incoming and outgoing post and parcels. You will help prepare our meeting spaces, support events, and generally make our office a great place to work. Who we're looking for customer focused with an understanding of the importance of great service a team player, but also can work on your own initiative well organised and adaptable willing to learn new skills have a positive attitude Confident in handling challenges and asking for help when needed The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. •Substantial pension scheme of up to 10% basic salary •Free entry to National Trust places for you, a guest and your children (under 18) •Rental deposit loan scheme •Season ticket loan •EV car lease scheme (for roles that meet the salary criteria) •Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts •Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. •Flexible working whenever possible •Employee assistance programme •Free parking at most Trust places Click here to find out more about the benefits we offer to support you.
National Trust Droitwich, Worcestershire
Nov 09, 2026
Full time
Summary We're looking for Food and Beverage Team Members! The National Trust is renowned for its food and hospitality. We run 185 cafes, tea-rooms and restaurants all over England, Wales and Northern Ireland, and we'd love you to join us. In this role, you'd be making a real difference to the work of the National Trust, as well as helping to give people a memorable day out. This location is in a rural area, so please think about how you'd get here for work, before applying for the job. Salary: £12.75 per hour Contract Duration: Fixed term until 3rd January 2027 Contract type: This is a zero-hour contract, meaning we can't guarantee a set number of hours each week. While we aim to provide a consistent work pattern, flexibility is needed as schedules may change based on business needs. We'll try to give as much notice as possible. The role includes weekends and Bank Holidays but does not require evening or split shifts. For this role, you'll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role. What it's like to work here We want to help you look after the things that matter to you, such as saving for your future, getting a discount on your weekly shop, or encouraging you to find a work-life balance. Please read our package, below, to see what benefits we offer you. To find out more about what it's like to work in a food and beverage team for the National Trust, click here to watch our video. What you'll be doing As a Team Member, your main focus will be front of house, dealing directly with people. You'll welcome and look after everyone who comes to the café. With your love of working with people, your 'can-do' attitude and your desire to provide an outstanding service, you'll be making sure everyone has an enjoyable time. This is a lively business that's constantly on the go, so teamwork and adaptability are crucial. You'll be keen to understand what people want, to help them and to make recommendations. You'll always keep the standards of food and drink preparation and presentation high. Using your excellent eye for detail, you'll make sure all displays and signs are accurate and looking good. At times, you may need to help the kitchen team with preparing food. We'll give you an induction that fits the job, and training in allergens and food safety, plus any mentoring needed to help you in your role. You can sign up for further professional training and development if you wish. You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what's possible in this role. Who we're looking for No experience is needed, but we'd love to hear from you if you're: happy to work in a team or on your own initiative a people person, who cares about giving great service enthusiastic and willing to learn The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. •Substantial pension scheme of up to 10% basic salary •Free entry to National Trust places for you, a guest and your children (under 18) •Rental deposit loan scheme •Season ticket loan •EV car lease scheme (for roles that meet the salary criteria) •Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts •Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. •Flexible working whenever possible •Employee assistance programme •Free parking at most Trust places Click here to find out more about the benefits we offer to support you.
National Trust Altrincham, Cheshire
Nov 09, 2026
Full time
Summary We're looking for a Business Services Lead to join us. You'll lead the delivery of business services at Dunham Massey, ensuring colleagues have the systems, processes, resources and support they need. Business Services plays a vital role in supporting our work. As Business Services Lead, you'll work across multiple teams, building strong relationships with internal and external partners, contractors and suppliers, to help our places and services run smoothly and effectively. You'll be part of a collaborative community of business services professionals, developing best practice and helping shape how we work. At Dunham Massey, you will also be a member of the Leadership Team, contributing to wider leadership, planning and decision-making. The National Trust's commitment is "For everyone, for ever." Bringing that promise to life starts with the people that work here. It means building teams with a diverse range of backgrounds, cultures and experiences. It means creating an inclusive environment where everyone can thrive. Our roles are open to all. However, we particularly welcome applications from people from ethnically diverse communities because they are underrepresented at the Trust. What it's like to work here Dunham Massey is a very popular visitor attraction - with over 500,000 visitors a year - set within an estate situated approximately 10 miles south of central Manchester and three miles south of Altrincham. Roger Grey, 10th Earl of Stamford, gave it to the National Trust in 1976. The busy team of over 100 staff has a strong commercial and collaborative focus and Dunham Massey is a fast-paced environment - the property includes a 300 acre deer park, formal gardens and an elegant Georgian mansion, all with layers of history and stories to tell. Within the park walls there is also a shop, café, restaurant and ice cream parlour. What you'll be doing You'll lead and develop a team, building capability through objective setting and performance management, while identifying opportunities to maximise volunteering and team development. Working closely with senior leaders, you'll translate strategic priorities into effective operational delivery. You'll manage resources, budgets and governance processes, ensuring services are delivered efficiently and sustainably. You'll champion the effective use of business systems and data, helping teams make informed decisions through robust information management. You'll also drive continuous improvement, leading change initiatives, developing new ways of working and embedding consistent processes that improve service quality and efficiency. Who we're looking for A relevant professional qualification at NVQ/QCF Level 3 or above, or equivalent practical experience in business services, office management or operational leadership The ability to lead, coach and develop teams, including managing performance and supporting colleagues and volunteers across different locations Effective communication and relationship-building skills, with the ability to work collaboratively and influence stakeholders, including senior leaders An understanding of how business services support organisational objectives, including knowledge of information management, GDPR and relevant health, safety and environmental requirements A track record of implementing service improvements, managing change and delivering services that meet customer needs Skills in budget management, financial reporting and analysing data to support decisions and improve performance The ability to plan, organise and prioritise workloads, balancing competing demands and supporting the delivery of projects and activities Proficiency in using Microsoft Office, SharePoint and other business systems to manage information and support everyday operations The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. •Substantial pension scheme of up to 10% basic salary •Free entry to National Trust places for you, a guest and your children (under 18) •Rental deposit loan scheme •Season ticket loan •EV car lease scheme (for roles that meet the salary criteria) •Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts •Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. •Flexible working whenever possible •Employee assistance programme •Free parking at most Trust places Click here to find out more about the benefits we offer to support you.
National Trust Eastbourne, Sussex
Nov 09, 2026
Full time
Summary We are looking for an ambitious and commercially astute Senior Commercial Manager with extensive experience in hospitality to lead our retail and food and beverage operations at Birling Gap, delivering outstanding results while helping to support the National Trust's charitable purpose. Reporting to the Commercial Area Manager you will lead a large commercial team of up to 50 staff and volunteers, whilst working closely with wider property team. This a full-time position including weekends and bank holidays on a rota basis. This is an exciting opportunity to combine commercial leadership, outstanding compliance, operational excellence and people development in an iconic environment where the success of our business directly contributes to the conservation of one of the UK's most special places. Birling Gap is a unique and distinctive landmark set within the South Downs National Park welcoming visitors from across the globe 363 days a year. You will be responsible for prioritising improvement opportunities and driving consistent enhancements to service quality and the overall visitor experience across the property. What it's like to work here Working for the National Trust offers the opportunity to combine a rewarding commercial leadership career with a meaningful purpose. You will have the opportunity to: Lead and drive significant commercial operations. Develop and inspire a talented team of staff and volunteers. Make a tangible contribution to the visitor experience. Influence commercial performance and innovation. Play an important part in supporting the conservation of our special places. What you'll be doing As Senior Commercial Manager, you will take overall responsibility for the performance and development of the large commercial operation, encompassing retail and food and beverage at our Birling Gap site. You will be responsible for driving income, maximising profitability, developing high-performing teams and ensuring visitors enjoy an exceptional experience every time they visit. You will ensure that the commercial operations are run safely and compliantly adhering to health and safety and National Trust policies. You will be accountable for maintaining product quality, food safety, efficient labour deployment, stock control and production planning and consistent high presentation standards across all commercial operations. Who we're looking for • Experienced senior leader with a track record of developing high-performing management teams and delivering commercial success. • Knowledgeable about Food & Beverage and/or Retail operations, including multi-outlet environments and service delivery. • Commercially astute, with experience of driving income growth, managing budgets, controlling costs and improving profitability. • Confident using data, KPIs and performance insight to inform decisions and solve operational challenges. • Experienced in delivering exceptional customer service and creating outstanding visitor experiences. • Skilled communicator who can build strong relationships and influence a wide range of stakeholders. • Experience in food safety, allergen management, licensing, health and safety and compliance requirements. • Passionate about supporting and developing people, creating inclusive environments where everyone can thrive. The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. •Substantial pension scheme of up to 10% basic salary •Free entry to National Trust places for you, a guest and your children (under 18) •Rental deposit loan scheme •Season ticket loan •EV car lease scheme (for roles that meet the salary criteria) •Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts •Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. •Flexible working whenever possible •Employee assistance programme •Free parking at most Trust places Click here to find out more about the benefits we offer to support you.
National Trust Bristol, Somerset
Nov 09, 2026
Full time
Summary The National Trust's commitment is "For everyone, for ever." Bringing that promise to life starts with the people that work here. It means building teams with a diverse range of backgrounds, cultures and experiences. It means creating an inclusive environment where everyone can thrive. Our roles are open to all. However, we particularly welcome applications from people from ethnically diverse communities because they are underrepresented at the Trus Do you have a passion for food? The National Trust is renowned for its food and hospitality. We run 185 cafes all over England, Wales and Northern Ireland, and we'd love you to be a part of it. We're looking for a Cook to join us. Because we are in a rural area, please think about how you'd be able to get here for work, before applying for the job. Benefits: We want to help you look after the things that matter to you, such as saving for your future, getting a discount on your weekly shop, or encouraging you to find a work-life balance. Please read our package, below, to see what benefits we offer you. Hours: Part-time, 30 hours per week Salary: £20,670 pro rata (FTE £25,837.50 per annum) Contract: Permanent For this role, you'll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role. What it's like to work here To find out more about what it's like to work in a food and beverage team for the National Trust, click here to watch our video. What you'll be doing As a Cook, your focus will be in the kitchen, helping to prepare and present delicious food from scratch using fresh, seasonal ingredients. Your food will be served directly to visitors. Using the framework of our 'National Trust Cookbook', you'll prepare, measure and mix ingredients. You'll help with deliveries and with keeping the kitchen clean, to be compliant with health and safety legislation and to make sure that service runs smoothly. We'll give you an induction that fits the job, and training in allergens and food safety, plus any mentoring needed to help you in your role. You can sign up for further professional training and development if you wish. Who we're looking for We'd love to hear from you if you're: •someone who loves good food and has a friendly and positive attitude. •confident about following recipes and batch-cooking, and willing to learn. •aware of health and safety compliance. The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. •Substantial pension scheme of up to 10% basic salary •Free entry to National Trust places for you, a guest and your children (under 18) •Rental deposit loan scheme •Season ticket loan •EV car lease scheme (for roles that meet the salary criteria) •Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts •Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. •Flexible working whenever possible •Employee assistance programme •Free parking at most Trust places Click here to find out more about the benefits we offer to support you.