We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Free meals Subsidised car parking Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, (url removed) and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families Operations Manager Chartwells is the leading provider of catering and support services to the education sector. For over a quarter of a century Chartwells has been focusing on helping those in education to build strong bodies, sharp minds and lead long healthy lives. Every week, Chartwells serves millions of nutritious and delicious meals to pupils and students in primary and secondary schools, academies, independent schools, colleges and universities across the UK. We believe in the power of food and drink to bring people together, whether in a restaurant or speciality caf , to inspire them to do great things at work. Our food is crafted onsite by passionate people using the best ingredients and we know that a balanced, plant focused, natural, fresh and sustainable menu will increase the productivity of our customers and keep them motivated and happy whilst at work. We provide amazing food, create inviting spaces, and develop engaging environments that inspire, motivate and unite our customers. To be responsible for the overall efficient and effective management of the contract to provide great quality Foodservice and Support Services as required. Responsible for the management, development and training of a large team. Ensure the contract is compliant and run commercially in line with net growth and retention targets. More about the role: Responsibilities Include: To be responsible for the efficient and effective management of the contract Build and maintain a positive and effective client relationship ensuring we are true partners in their business To ensure the smooth planning of the contract and resources to deliver a first-class food and beverage service to our clients and customers Who you are: As the Operations Manager, you will ideally have a successful background in Contract Catering/Hospitality/Retail, using your entrepreneurial skills to create a thriving and successful working environment. You possess excellent management and communication skills, have a good understanding of report writing and financial management, and be able to demonstrate your analytical approach to problem solving. You will have the ability to display a real passion for food and customer service and be financially and commercially astute. Proven experience in leading and managing a high performing team. Extensive operational experience in a similar sized role Exceptional stakeholder management skills. This contract is complex, devolved and requires exceptional client and customer relationship management skills. Track record of growing sales in both a competitive retail environment and through hospitality and events business Foodservice or similar background Excellent commercial acumen Ability to communicate effectively at all levels. About Us As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Job Reference: com/0705/(phone number removed)/(phone number removed)/SU & Colleges Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
May 08, 2026
Full time
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Free meals Subsidised car parking Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, (url removed) and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families Operations Manager Chartwells is the leading provider of catering and support services to the education sector. For over a quarter of a century Chartwells has been focusing on helping those in education to build strong bodies, sharp minds and lead long healthy lives. Every week, Chartwells serves millions of nutritious and delicious meals to pupils and students in primary and secondary schools, academies, independent schools, colleges and universities across the UK. We believe in the power of food and drink to bring people together, whether in a restaurant or speciality caf , to inspire them to do great things at work. Our food is crafted onsite by passionate people using the best ingredients and we know that a balanced, plant focused, natural, fresh and sustainable menu will increase the productivity of our customers and keep them motivated and happy whilst at work. We provide amazing food, create inviting spaces, and develop engaging environments that inspire, motivate and unite our customers. To be responsible for the overall efficient and effective management of the contract to provide great quality Foodservice and Support Services as required. Responsible for the management, development and training of a large team. Ensure the contract is compliant and run commercially in line with net growth and retention targets. More about the role: Responsibilities Include: To be responsible for the efficient and effective management of the contract Build and maintain a positive and effective client relationship ensuring we are true partners in their business To ensure the smooth planning of the contract and resources to deliver a first-class food and beverage service to our clients and customers Who you are: As the Operations Manager, you will ideally have a successful background in Contract Catering/Hospitality/Retail, using your entrepreneurial skills to create a thriving and successful working environment. You possess excellent management and communication skills, have a good understanding of report writing and financial management, and be able to demonstrate your analytical approach to problem solving. You will have the ability to display a real passion for food and customer service and be financially and commercially astute. Proven experience in leading and managing a high performing team. Extensive operational experience in a similar sized role Exceptional stakeholder management skills. This contract is complex, devolved and requires exceptional client and customer relationship management skills. Track record of growing sales in both a competitive retail environment and through hospitality and events business Foodservice or similar background Excellent commercial acumen Ability to communicate effectively at all levels. About Us As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Job Reference: com/0705/(phone number removed)/(phone number removed)/SU & Colleges Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Hotel F&B Manager - 38K Join our client s prestigious Hotel as Food & Beverage (F&B) Manager. In this role, you'll be at the heart of delivering exceptional dining experiences for members and visitors alike. You'll oversee day-to-day F&B operations, ensure high standards of service, and lead a team to maintain the club s reputation for excellence. This is a fantastic opportunity for an experienced Food & Beverage Manager looking to step into a leadership role within a renowned setting, with the added benefit of a bonus scheme to reward your hard work and dedication. What we're looking for: - Proven experience as a Food & Beverage Manager or similar hospitality leadership role - Strong understanding of F&B operations, including menu development and service standards - Excellent leadership and team management skills - Ability to work well under pressure and deliver exceptional customer service - Knowledge of health and safety regulations within the hospitality industry - Passion for hospitality and creating memorable guest experiences - Flexibility to work weekends and bank holidays as required This is a wonderful chance to grow your career within a prestigious environment, offering a competitive package that includes a bonus to recognise your contribution. Our client values their team and strives to create a supportive, yet professional atmosphere where your skills can truly shine. If you re ready to take on this exciting challenge and make your mark as an F&B leader in a stunning golf club setting, we d love to hear from you. Apply now to join a dedicated team in and help shape memorable moments for every guest.
May 08, 2026
Full time
Hotel F&B Manager - 38K Join our client s prestigious Hotel as Food & Beverage (F&B) Manager. In this role, you'll be at the heart of delivering exceptional dining experiences for members and visitors alike. You'll oversee day-to-day F&B operations, ensure high standards of service, and lead a team to maintain the club s reputation for excellence. This is a fantastic opportunity for an experienced Food & Beverage Manager looking to step into a leadership role within a renowned setting, with the added benefit of a bonus scheme to reward your hard work and dedication. What we're looking for: - Proven experience as a Food & Beverage Manager or similar hospitality leadership role - Strong understanding of F&B operations, including menu development and service standards - Excellent leadership and team management skills - Ability to work well under pressure and deliver exceptional customer service - Knowledge of health and safety regulations within the hospitality industry - Passion for hospitality and creating memorable guest experiences - Flexibility to work weekends and bank holidays as required This is a wonderful chance to grow your career within a prestigious environment, offering a competitive package that includes a bonus to recognise your contribution. Our client values their team and strives to create a supportive, yet professional atmosphere where your skills can truly shine. If you re ready to take on this exciting challenge and make your mark as an F&B leader in a stunning golf club setting, we d love to hear from you. Apply now to join a dedicated team in and help shape memorable moments for every guest.
COME AND JOIN US We are currently seeking an experienced and customer focused Bar Supervisor to join our Bars team The on target earning potential for this role is £40,717 / per annum - comprising a base salary of £30,717 plus a qualified estimate of £10,000 per annum in gratuities and service charge. As a member of the Gleneagles team, you will also enjoy a fantastic range of perks, benefits and rewards ABOUT GLENEAGLES For the past century we've been making memories at our iconic hotel and sporting estate in rural Perthshire. Gleneagles Townhouse, our luxury hotel and members' club on St Andrew Square, Edinburgh, has created an exciting new chapter in our history. Crowned 'Employer of the Year' at the 2024 Cateys, and retaining our Michelin Guide - One Key Distinction for the second year in 2025, everything we do is about surpassing expectations and creating unrivalled adventures for our guests. WORKING AT GLENEAGLES We're devoted to making our people feel as valued as our guests. In this way, we strive to support the whole 'you' - not just the professional part but the personal part too. People join our team for all sorts of reasons. Some work here to develop a career, some work full-time, while others have a part-time schedule to fit around their personal commitments. However long you plan to stay with us and whatever hours you'd prefer to work, we're open to flexible working requests and offer hours, shift patterns and to suit everyone. Here's a bit more detail on what we see you doing in this role: Be fully aware of the day's reservations, VIPs, members, residents, special requests, and operational priorities before service begins. Be the main point of welcome for guests arriving at Lamplighters. Greet each guest warmly and confidently, creating an immediate sense of occasion. Ensure the guest feels guided, hosted, and cared for from the very first interaction. Engage naturally in conversation, storytelling, and sharing knowledge about the venue, menus, drinks, and current happenings. All seeing, you'll maintain full awareness of daily reservations, VIPs, members, residents, special requests, and operational priorities ahead of service. Acting as the primary point of contact for all guests arriving at Lamplighters, you'll deliver a warm, confident welcome to every guest, creating an immediate sense of occasion. Ensuring each guest feels guided, valued, and well cared for from their very first interaction, engaging naturally through conversation and storytelling, sharing knowledge of our venue, menus, drinks, and promotions. Liaising closely with our Host team and The Spence management team to facilitate guest movement and a smooth journey across our outlets. Interacting with our guests, always warm, professional, helpful and doing everything you can to exceed their expectations; playing your part in making their stay with us luxurious in every way. The kind of person we're looking for: As the first point of contact for our guests, you'll deliver a warm and seamless arrival experience at Lamplighters, setting the tone for exceptional service throughout their visit. Ensuring members and regular guests are recognised and made to feel personally valued, demonstrating attentiveness to their individual preferences and creating an immediate sense of occasion. Engaging naturally in conversation and storytelling, offering expert knowledge of our hotel, menus, drinks, and current happenings, with fantastic insight into the vibrant Edinburgh cultural and hospitality scene. Anticipating guest needs throughout service, ensuring a consistently smooth, attentive, and intuitive experience from arrival through to departure at Lamplighters. Maintaining a calm, organised presence during busy service periods, proactively supporting the wider team to deliver seamless operations and exceptional guest experiences at all times. All seeing, you'll expertly manage bespoke requirements for our VIPs, members, residents, and any special requests, alongside the key operational priorities ahead of service. Liaising closely with our Host and The Spence management teams to facilitate guest movement and a smooth journey across our outlets. Highly motivated and possessing an immense sense of pride in your work; you're passionate about delivering the high standards for our guests in line with the Gleneagles brand. You have a positive "can do" attitude to solving problems in a professional and courteous manner. What's in it for you: Time to let your hair down 30 days holiday (including bank holidays) that increases with service. Seasonal parties and local social events. 50% discount on Food & Beverage, Country Pursuits, Spa and Hair Salon (Mon-Thurs) and the Golf Driving Range. Golf Membership (with access to all 3 championship courses) for £50.00 per annum. Treats in your pocket Flexi points into your Perkbox wallet to spend as you choose. The points can be spent immediately, or you can save them up over a number of months, for perks that cost that little bit more. All this gives you greater choice, so you can pick the things that mean the most to you! A generous 'refer a friend' scheme. Be our guest Stay with us as a guest at Gleneagles or Gleneagles Townhouse for up to 2 nights per year at £95.00 per night - a benefit available upon completion of 12 months service. Friends & Family discounted rate of £225 - £275 B&B per night at Gleneagles. Enjoy discounted rooms and restaurants rates with up to 50% off across the wider Ennismore brands and hotels, located across some spectacular locations, including London, Paris, Rome, Dubai, Doha, Rio, NY, Chicago and LA to name just a few. Investment in your development and wellbeing Pension scheme. Life Insurance. Employee Assistance Programme, offering support and confidential advice for you and your family when you need it most. Ongoing investment in your personal development with access to internal and external training qualifications and programmes. Internal career opportunities across a wider range of specialisms and departments. Monthly recognition programme. Volunteering day every year with a charitable partner of your choice. Gleneagles Cycle Scheme to spread the cost of the bike that you really want and reduce your carbon footprint. About gratuities & service charge: Gratuities (tips) and service charge (an additional charge added to our room rates and services across the hotel that is passed directly to our employees) are paid on a pro-rata basis regardless of your role. It is estimated that in 2026, our full-time employees can expect to receive around £10,000 in addition to their annual salary. If you are our next Lamplighters, Supervisor, please forward your most recent CV to us today!
May 08, 2026
Full time
COME AND JOIN US We are currently seeking an experienced and customer focused Bar Supervisor to join our Bars team The on target earning potential for this role is £40,717 / per annum - comprising a base salary of £30,717 plus a qualified estimate of £10,000 per annum in gratuities and service charge. As a member of the Gleneagles team, you will also enjoy a fantastic range of perks, benefits and rewards ABOUT GLENEAGLES For the past century we've been making memories at our iconic hotel and sporting estate in rural Perthshire. Gleneagles Townhouse, our luxury hotel and members' club on St Andrew Square, Edinburgh, has created an exciting new chapter in our history. Crowned 'Employer of the Year' at the 2024 Cateys, and retaining our Michelin Guide - One Key Distinction for the second year in 2025, everything we do is about surpassing expectations and creating unrivalled adventures for our guests. WORKING AT GLENEAGLES We're devoted to making our people feel as valued as our guests. In this way, we strive to support the whole 'you' - not just the professional part but the personal part too. People join our team for all sorts of reasons. Some work here to develop a career, some work full-time, while others have a part-time schedule to fit around their personal commitments. However long you plan to stay with us and whatever hours you'd prefer to work, we're open to flexible working requests and offer hours, shift patterns and to suit everyone. Here's a bit more detail on what we see you doing in this role: Be fully aware of the day's reservations, VIPs, members, residents, special requests, and operational priorities before service begins. Be the main point of welcome for guests arriving at Lamplighters. Greet each guest warmly and confidently, creating an immediate sense of occasion. Ensure the guest feels guided, hosted, and cared for from the very first interaction. Engage naturally in conversation, storytelling, and sharing knowledge about the venue, menus, drinks, and current happenings. All seeing, you'll maintain full awareness of daily reservations, VIPs, members, residents, special requests, and operational priorities ahead of service. Acting as the primary point of contact for all guests arriving at Lamplighters, you'll deliver a warm, confident welcome to every guest, creating an immediate sense of occasion. Ensuring each guest feels guided, valued, and well cared for from their very first interaction, engaging naturally through conversation and storytelling, sharing knowledge of our venue, menus, drinks, and promotions. Liaising closely with our Host team and The Spence management team to facilitate guest movement and a smooth journey across our outlets. Interacting with our guests, always warm, professional, helpful and doing everything you can to exceed their expectations; playing your part in making their stay with us luxurious in every way. The kind of person we're looking for: As the first point of contact for our guests, you'll deliver a warm and seamless arrival experience at Lamplighters, setting the tone for exceptional service throughout their visit. Ensuring members and regular guests are recognised and made to feel personally valued, demonstrating attentiveness to their individual preferences and creating an immediate sense of occasion. Engaging naturally in conversation and storytelling, offering expert knowledge of our hotel, menus, drinks, and current happenings, with fantastic insight into the vibrant Edinburgh cultural and hospitality scene. Anticipating guest needs throughout service, ensuring a consistently smooth, attentive, and intuitive experience from arrival through to departure at Lamplighters. Maintaining a calm, organised presence during busy service periods, proactively supporting the wider team to deliver seamless operations and exceptional guest experiences at all times. All seeing, you'll expertly manage bespoke requirements for our VIPs, members, residents, and any special requests, alongside the key operational priorities ahead of service. Liaising closely with our Host and The Spence management teams to facilitate guest movement and a smooth journey across our outlets. Highly motivated and possessing an immense sense of pride in your work; you're passionate about delivering the high standards for our guests in line with the Gleneagles brand. You have a positive "can do" attitude to solving problems in a professional and courteous manner. What's in it for you: Time to let your hair down 30 days holiday (including bank holidays) that increases with service. Seasonal parties and local social events. 50% discount on Food & Beverage, Country Pursuits, Spa and Hair Salon (Mon-Thurs) and the Golf Driving Range. Golf Membership (with access to all 3 championship courses) for £50.00 per annum. Treats in your pocket Flexi points into your Perkbox wallet to spend as you choose. The points can be spent immediately, or you can save them up over a number of months, for perks that cost that little bit more. All this gives you greater choice, so you can pick the things that mean the most to you! A generous 'refer a friend' scheme. Be our guest Stay with us as a guest at Gleneagles or Gleneagles Townhouse for up to 2 nights per year at £95.00 per night - a benefit available upon completion of 12 months service. Friends & Family discounted rate of £225 - £275 B&B per night at Gleneagles. Enjoy discounted rooms and restaurants rates with up to 50% off across the wider Ennismore brands and hotels, located across some spectacular locations, including London, Paris, Rome, Dubai, Doha, Rio, NY, Chicago and LA to name just a few. Investment in your development and wellbeing Pension scheme. Life Insurance. Employee Assistance Programme, offering support and confidential advice for you and your family when you need it most. Ongoing investment in your personal development with access to internal and external training qualifications and programmes. Internal career opportunities across a wider range of specialisms and departments. Monthly recognition programme. Volunteering day every year with a charitable partner of your choice. Gleneagles Cycle Scheme to spread the cost of the bike that you really want and reduce your carbon footprint. About gratuities & service charge: Gratuities (tips) and service charge (an additional charge added to our room rates and services across the hotel that is passed directly to our employees) are paid on a pro-rata basis regardless of your role. It is estimated that in 2026, our full-time employees can expect to receive around £10,000 in addition to their annual salary. If you are our next Lamplighters, Supervisor, please forward your most recent CV to us today!
Description The Assistant Manager supports the effective day-to-day operation of a WET trade venue, ensuring the consistent implementation of standards, processes and plans set by the Manager. You will take accountability for leading the venue during the Manager's absence and ensure that the team delivers exceptional guest experiences, strong commercial performance and safe, well executed operations. You will: • Lead the team on the floor to deliver fast, friendly, safe service and consistent product quality. • Implement operational and commercial plans provided by the Manager to support venue performance. • Support stock controls, cellar routines, product care and compliance standards. • Use available insight (NPS, SPH, guest flow, team performance) to guide real time decisions that maintain great performance. • Demonstrate strong on floor leadership, modelling behaviours and coaching the team in the moment. KPIs • Guest NPS (overall, speed of service, quality of serve) • ENPS & team engagement • Stock yield %, stock loss, line variances, waste & compliance • Revenue growth, SPH, Bservevolumes & category sales mix • Labour productivity and deployment accuracy • RPRPRT - Right People, Right Place, Right Time • Audit & compliance results (H&S, Licensing, Food Safety, Cellar Management, Cash & Stock Controls) • Team retention & development support General Duties & Key Accountabilities Guest Experience & Service Leadership (WET Focused) • Lead the delivery of a great guest experience in line with venue standards set by the Manager. • Manage guest flow on shift to reduce queue times and maintain a lively, well organised bar environment. • Ensure consistent product quality across draught, spirits, cocktails, hot beverages and premium serves. • Use guest feedback and NPS trends shared by the Manager to adjust real time service. • Be highly visible during all peak trading periods, leading by example and supporting the team on the floor. Commercial, Stock & Business Performance • Support the Manager with all stock routines, including: line checks stock rotation & product care. waste management cellar standards cash variance checking • Help implement yield improvement actions set by the Manager. • Support sales driving initiatives such as upselling, cross-selling, product placement, seasonal activation and driving Bserve adoption. • Ensure labour deployment matches the plan and respond to live changes in guest volume. • Ensure rotas created by the Manager are delivered effectively, with real time adjustments made when needed. • Contribute to promotional activity by ensuring team awareness and strong execution. Team Leadership, Culture & Development • Lead the team day-to-day, ensuring clarity of expectations, strong communication and visible leadership. • Deliver induction, on shift coaching and training to new and existing team members. • Ensure team members are trained in product knowledge, pouring standards, cellar safety and responsible alcohol retailing. • Conduct 1:1s, PDP support and provide performance feedback as delegated by the Venue Manager. • Create clear daily and weekly objectives for Shift Managers to support operational delivery. • Rolemodel Butlin's Values and Leadership Behaviours at all times. • Help build a multiskilled team capable of flexing across the resort through championing Team member plus. • Support retention by fostering a positive, supportive and inclusive working environment. Operational Excellence, Safety & Compliance • Ensure full compliance with licensing legislation, Challenge policies, refusals logs and safe retailing expectations. • Maintain cellar standards including safety, product quality, gas handling and hygiene routines. • Ensure the venue remains audit ready at all times across: bar cleanliness and organisation food safety (where applicable) H&S and COSHH cash handling & stock holding. brand standards • Lead opening/closing routines and complete daily checks, escalating risks immediately. • Take full accountability for safe operations in the absence of the Manager. Cross Resort Collaboration & Leadership • Support the Manager in liaising with Central teams on product range, promotions and yield objectives. • Build strong working relationships with peers and resort leaders. • Share best practice and support other venues when operational needs change. • Support the optimisation of Team Member Plus and labour utilisation across the resort. Key Knowledge/Experience & Qualification Requirements • Experience in a Wet led bar, pub, nightclub or high volume hospitality venue. • Understanding of cellar management, stock controls and licensing law (training will be provided where required). • Strong service led leadership with experience coaching and supporting teams. • Confident communication skills with the ability to motivate and guide others. • Ability to remain calm, organised and effective during pressured trading periods. • Experience leading shifts or supervising an F&B team is desirable. • Strong problem solving ability with a proactive, hands on approach. • Capability to manage multiple priorities and adapt quickly to change. About Butlin's At Butlin's, we're all about fun, excitement, and adventure by the bucketload! For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - this could be the perfect fit for you. There has never been a more exciting time to join Butlin's!
May 08, 2026
Full time
Description The Assistant Manager supports the effective day-to-day operation of a WET trade venue, ensuring the consistent implementation of standards, processes and plans set by the Manager. You will take accountability for leading the venue during the Manager's absence and ensure that the team delivers exceptional guest experiences, strong commercial performance and safe, well executed operations. You will: • Lead the team on the floor to deliver fast, friendly, safe service and consistent product quality. • Implement operational and commercial plans provided by the Manager to support venue performance. • Support stock controls, cellar routines, product care and compliance standards. • Use available insight (NPS, SPH, guest flow, team performance) to guide real time decisions that maintain great performance. • Demonstrate strong on floor leadership, modelling behaviours and coaching the team in the moment. KPIs • Guest NPS (overall, speed of service, quality of serve) • ENPS & team engagement • Stock yield %, stock loss, line variances, waste & compliance • Revenue growth, SPH, Bservevolumes & category sales mix • Labour productivity and deployment accuracy • RPRPRT - Right People, Right Place, Right Time • Audit & compliance results (H&S, Licensing, Food Safety, Cellar Management, Cash & Stock Controls) • Team retention & development support General Duties & Key Accountabilities Guest Experience & Service Leadership (WET Focused) • Lead the delivery of a great guest experience in line with venue standards set by the Manager. • Manage guest flow on shift to reduce queue times and maintain a lively, well organised bar environment. • Ensure consistent product quality across draught, spirits, cocktails, hot beverages and premium serves. • Use guest feedback and NPS trends shared by the Manager to adjust real time service. • Be highly visible during all peak trading periods, leading by example and supporting the team on the floor. Commercial, Stock & Business Performance • Support the Manager with all stock routines, including: line checks stock rotation & product care. waste management cellar standards cash variance checking • Help implement yield improvement actions set by the Manager. • Support sales driving initiatives such as upselling, cross-selling, product placement, seasonal activation and driving Bserve adoption. • Ensure labour deployment matches the plan and respond to live changes in guest volume. • Ensure rotas created by the Manager are delivered effectively, with real time adjustments made when needed. • Contribute to promotional activity by ensuring team awareness and strong execution. Team Leadership, Culture & Development • Lead the team day-to-day, ensuring clarity of expectations, strong communication and visible leadership. • Deliver induction, on shift coaching and training to new and existing team members. • Ensure team members are trained in product knowledge, pouring standards, cellar safety and responsible alcohol retailing. • Conduct 1:1s, PDP support and provide performance feedback as delegated by the Venue Manager. • Create clear daily and weekly objectives for Shift Managers to support operational delivery. • Rolemodel Butlin's Values and Leadership Behaviours at all times. • Help build a multiskilled team capable of flexing across the resort through championing Team member plus. • Support retention by fostering a positive, supportive and inclusive working environment. Operational Excellence, Safety & Compliance • Ensure full compliance with licensing legislation, Challenge policies, refusals logs and safe retailing expectations. • Maintain cellar standards including safety, product quality, gas handling and hygiene routines. • Ensure the venue remains audit ready at all times across: bar cleanliness and organisation food safety (where applicable) H&S and COSHH cash handling & stock holding. brand standards • Lead opening/closing routines and complete daily checks, escalating risks immediately. • Take full accountability for safe operations in the absence of the Manager. Cross Resort Collaboration & Leadership • Support the Manager in liaising with Central teams on product range, promotions and yield objectives. • Build strong working relationships with peers and resort leaders. • Share best practice and support other venues when operational needs change. • Support the optimisation of Team Member Plus and labour utilisation across the resort. Key Knowledge/Experience & Qualification Requirements • Experience in a Wet led bar, pub, nightclub or high volume hospitality venue. • Understanding of cellar management, stock controls and licensing law (training will be provided where required). • Strong service led leadership with experience coaching and supporting teams. • Confident communication skills with the ability to motivate and guide others. • Ability to remain calm, organised and effective during pressured trading periods. • Experience leading shifts or supervising an F&B team is desirable. • Strong problem solving ability with a proactive, hands on approach. • Capability to manage multiple priorities and adapt quickly to change. About Butlin's At Butlin's, we're all about fun, excitement, and adventure by the bucketload! For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - this could be the perfect fit for you. There has never been a more exciting time to join Butlin's!
Housekeeping Office Coordinator Location: Hyatt Regency Lake Tahoe Resort, Spa and Casino, Incline Village, NV, US Duties and Responsibilities Coordinate daily housekeeping activities, including room assignments, scheduling, and shift briefings. Serve as the primary point of contact for the housekeeping team, handling inquiries and requests. Maintain accurate records of room status, inventory, and cleaning supplies, ensuring all resources are efficiently allocated and replenished as needed. Support the onboarding and training of new housekeeping colleagues, ensuring they are well-informed of policies, procedures, and expectations. Handle administrative tasks, including filing, data entry, and preparing reports for management. About You Previous experience in housekeeping office management within the luxury segment is essential. Excellent communication, interpersonal, and guest service skills are required. Benefits 12 complimentary nights a year across Hyatt Hotels worldwide Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start! Business attire laundered complimentary Headspace membership and access to our Employee Assistance Programme 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide Next Steps: Apply today for this Housekeeping Office Coordinator role and start your journey with Hyatt Hotels!
May 08, 2026
Full time
Housekeeping Office Coordinator Location: Hyatt Regency Lake Tahoe Resort, Spa and Casino, Incline Village, NV, US Duties and Responsibilities Coordinate daily housekeeping activities, including room assignments, scheduling, and shift briefings. Serve as the primary point of contact for the housekeeping team, handling inquiries and requests. Maintain accurate records of room status, inventory, and cleaning supplies, ensuring all resources are efficiently allocated and replenished as needed. Support the onboarding and training of new housekeeping colleagues, ensuring they are well-informed of policies, procedures, and expectations. Handle administrative tasks, including filing, data entry, and preparing reports for management. About You Previous experience in housekeeping office management within the luxury segment is essential. Excellent communication, interpersonal, and guest service skills are required. Benefits 12 complimentary nights a year across Hyatt Hotels worldwide Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start! Business attire laundered complimentary Headspace membership and access to our Employee Assistance Programme 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide Next Steps: Apply today for this Housekeeping Office Coordinator role and start your journey with Hyatt Hotels!
Summary The National Trust is renowned for its food and hospitality. We run 185 cafes, tea-rooms and restaurants all over England, Wales and Northern Ireland, and we'd love you to join us. We're looking for a Food and Beverage Team Member. In this role, you'd be making a real difference to the work of the National Trust, as well as helping to give people a memorable day out. This location is in a rural area, so please think about how you'd get here for work, before applying for the job. Contract type: This is a zero-hour contract, meaning we can't guarantee a set number of hours each week. While we aim to provide a consistent work pattern, flexibility is needed as schedules may change based on business needs. We'll try to give as much notice as possible. The role includes weekends and Bank Holidays but does not require evening or split shifts. There are 4 contracts available. Contract duration: Fixed term contract until 31-Jan-2027 Salary: £12.75 per hour For this role, you'll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role. What it's like to work here Benefits:?We want to help you look after the things that matter to you, such as saving for your future, getting a discount on your weekly shop, or encouraging you to find a work-life balance. Please read our package, below, to see what benefits we offer you. To find out more about what it's like to work in a food and beverage team for the National Trust, click here to watch our video. What you'll be doing As a Team Member, your main focus will be front of house, dealing directly with people. You'll welcome and look after everyone who comes to the café. With your love of working with people, your 'can-do' attitude and your desire to provide an outstanding service, you'll be making sure everyone has an enjoyable time. This is a lively business that's constantly on the go, so teamwork and adaptability are crucial. You'll be keen to understand what people want, to help them and to make recommendations. You'll always keep the standards of food and drink preparation and presentation high. Using your excellent eye for detail, you'll make sure all displays and signs are accurate and looking good. At times, you may need to help the kitchen team with preparing food. We'll give you an induction that fits the job, and training in allergens and food safety, plus any mentoring needed to help you in your role. You can sign up for further professional training and development if you wish. You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what's possible in this role. Who we're looking for No experience is needed, but we'd love to hear from you if you're: happy to work in a team or on your own initiative a people person, who cares about giving great service enthusiastic and willing to learn The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. •Substantial pension scheme of up to 10% basic salary •Free entry to National Trust places for you, a guest and your children (under 18) •Rental deposit loan scheme •Season ticket loan •EV car lease scheme (for roles that meet the salary criteria) •Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts •Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. •Flexible working whenever possible •Employee assistance programme •Free parking at most Trust places Click here to find out more about the benefits we offer to support you.
May 08, 2026
Contractor
Summary The National Trust is renowned for its food and hospitality. We run 185 cafes, tea-rooms and restaurants all over England, Wales and Northern Ireland, and we'd love you to join us. We're looking for a Food and Beverage Team Member. In this role, you'd be making a real difference to the work of the National Trust, as well as helping to give people a memorable day out. This location is in a rural area, so please think about how you'd get here for work, before applying for the job. Contract type: This is a zero-hour contract, meaning we can't guarantee a set number of hours each week. While we aim to provide a consistent work pattern, flexibility is needed as schedules may change based on business needs. We'll try to give as much notice as possible. The role includes weekends and Bank Holidays but does not require evening or split shifts. There are 4 contracts available. Contract duration: Fixed term contract until 31-Jan-2027 Salary: £12.75 per hour For this role, you'll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role. What it's like to work here Benefits:?We want to help you look after the things that matter to you, such as saving for your future, getting a discount on your weekly shop, or encouraging you to find a work-life balance. Please read our package, below, to see what benefits we offer you. To find out more about what it's like to work in a food and beverage team for the National Trust, click here to watch our video. What you'll be doing As a Team Member, your main focus will be front of house, dealing directly with people. You'll welcome and look after everyone who comes to the café. With your love of working with people, your 'can-do' attitude and your desire to provide an outstanding service, you'll be making sure everyone has an enjoyable time. This is a lively business that's constantly on the go, so teamwork and adaptability are crucial. You'll be keen to understand what people want, to help them and to make recommendations. You'll always keep the standards of food and drink preparation and presentation high. Using your excellent eye for detail, you'll make sure all displays and signs are accurate and looking good. At times, you may need to help the kitchen team with preparing food. We'll give you an induction that fits the job, and training in allergens and food safety, plus any mentoring needed to help you in your role. You can sign up for further professional training and development if you wish. You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what's possible in this role. Who we're looking for No experience is needed, but we'd love to hear from you if you're: happy to work in a team or on your own initiative a people person, who cares about giving great service enthusiastic and willing to learn The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. •Substantial pension scheme of up to 10% basic salary •Free entry to National Trust places for you, a guest and your children (under 18) •Rental deposit loan scheme •Season ticket loan •EV car lease scheme (for roles that meet the salary criteria) •Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts •Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. •Flexible working whenever possible •Employee assistance programme •Free parking at most Trust places Click here to find out more about the benefits we offer to support you.
Summary Do you have a passion for food? The National Trust is renowned for its food and hospitality. We run 185 cafes all over England, Wales and Northern Ireland, and we'd love you to be a part of it. We're looking for a Cook to join us. Because we are in a rural area, please think about how you'd be able to get here for work, before applying for the job. Benefits: We want to help you look after the things that matter to you, such as saving for your future, getting a discount on your weekly shop, or encouraging you to find a work-life balance. Please read our package, below, to see what benefits we offer you. Hours: This is a zero-hour contract, meaning we can't guarantee a set number of hours each week. While we aim to provide a consistent work pattern, flexibility is needed as schedules may change based on business needs. We'll try to give as much notice as possible. The role includes weekends and Bank Holidays but does not require evening or split shifts. Salary: £13.25 per hour Duration: Fixed term contract until 31-Oct-2027 For this role, you'll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role. What it's like to work here To find out more about what it's like to work in a food and beverage team for the National Trust, click here to watch our video. What you'll be doing As a Cook, your focus will be in the kitchen, helping to prepare and present delicious food from scratch using fresh, seasonal ingredients. Your food will be served directly to visitors. Using the framework of our 'National Trust Cookbook', you'll prepare, measure and mix ingredients. You'll help with deliveries and with keeping the kitchen clean, to be compliant with health and safety legislation and to make sure that service runs smoothly. We'll give you an induction that fits the job, and training in allergens and food safety, plus any mentoring needed to help you in your role. You can sign up for further professional training and development if you wish. Who we're looking for We'd love to hear from you if you're: someone who loves good food and has a friendly and positive attitude confident about following recipes and batch-cooking, and willing to learn aware of health and safety compliance The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. •Substantial pension scheme of up to 10% basic salary •Free entry to National Trust places for you, a guest and your children (under 18) •Rental deposit loan scheme •Season ticket loan •EV car lease scheme (for roles that meet the salary criteria) •Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts •Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. •Flexible working whenever possible •Employee assistance programme •Free parking at most Trust places Click here to find out more about the benefits we offer to support you.
May 08, 2026
Contractor
Summary Do you have a passion for food? The National Trust is renowned for its food and hospitality. We run 185 cafes all over England, Wales and Northern Ireland, and we'd love you to be a part of it. We're looking for a Cook to join us. Because we are in a rural area, please think about how you'd be able to get here for work, before applying for the job. Benefits: We want to help you look after the things that matter to you, such as saving for your future, getting a discount on your weekly shop, or encouraging you to find a work-life balance. Please read our package, below, to see what benefits we offer you. Hours: This is a zero-hour contract, meaning we can't guarantee a set number of hours each week. While we aim to provide a consistent work pattern, flexibility is needed as schedules may change based on business needs. We'll try to give as much notice as possible. The role includes weekends and Bank Holidays but does not require evening or split shifts. Salary: £13.25 per hour Duration: Fixed term contract until 31-Oct-2027 For this role, you'll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role. What it's like to work here To find out more about what it's like to work in a food and beverage team for the National Trust, click here to watch our video. What you'll be doing As a Cook, your focus will be in the kitchen, helping to prepare and present delicious food from scratch using fresh, seasonal ingredients. Your food will be served directly to visitors. Using the framework of our 'National Trust Cookbook', you'll prepare, measure and mix ingredients. You'll help with deliveries and with keeping the kitchen clean, to be compliant with health and safety legislation and to make sure that service runs smoothly. We'll give you an induction that fits the job, and training in allergens and food safety, plus any mentoring needed to help you in your role. You can sign up for further professional training and development if you wish. Who we're looking for We'd love to hear from you if you're: someone who loves good food and has a friendly and positive attitude confident about following recipes and batch-cooking, and willing to learn aware of health and safety compliance The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. •Substantial pension scheme of up to 10% basic salary •Free entry to National Trust places for you, a guest and your children (under 18) •Rental deposit loan scheme •Season ticket loan •EV car lease scheme (for roles that meet the salary criteria) •Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts •Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. •Flexible working whenever possible •Employee assistance programme •Free parking at most Trust places Click here to find out more about the benefits we offer to support you.
We're currently recruiting a driven Barista to help us create beautifully crafted drinks for Restaurant Associates on a full time basis, contracted to 40 hours per week. As a Barista, you will use your skills to deliver first-class service and perfectly crafted coffees to our customers. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Here's an idea of what your shift patterns will be: Variable shifts Here's what you need to know before applying: Your key responsibilities will include: Preparing perfectly blended drinks and serving high-quality food that delights our customers Keeping the bar area clean Receiving and processing payments (cash and credit cards) Being an enthusiastic team player and excellent communicator Maintaining stock of clean mugs and plates Learning about brewing methods, beverage blends, food preparation and presentation techniques Check if brewing equipment operates properly and report any maintenance needs Representing Restaurant Associates and maintaining a positive brand image Complying with Food Handling & Hygiene standards Complying with Health & Safety regulations Our ideal Barista will: Be a brilliant communicator and easily build relationships Have previous experience in customer service Strive for excellence in an eager and motivated manner Take initiative and make decisions that are right for our customers Have Hands-on experience with brewing equipment Possess the ability to work under pressure Demonstrate exceptional timekeeping and reliability Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations. Job Reference: com BU Group Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
May 08, 2026
Full time
We're currently recruiting a driven Barista to help us create beautifully crafted drinks for Restaurant Associates on a full time basis, contracted to 40 hours per week. As a Barista, you will use your skills to deliver first-class service and perfectly crafted coffees to our customers. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Here's an idea of what your shift patterns will be: Variable shifts Here's what you need to know before applying: Your key responsibilities will include: Preparing perfectly blended drinks and serving high-quality food that delights our customers Keeping the bar area clean Receiving and processing payments (cash and credit cards) Being an enthusiastic team player and excellent communicator Maintaining stock of clean mugs and plates Learning about brewing methods, beverage blends, food preparation and presentation techniques Check if brewing equipment operates properly and report any maintenance needs Representing Restaurant Associates and maintaining a positive brand image Complying with Food Handling & Hygiene standards Complying with Health & Safety regulations Our ideal Barista will: Be a brilliant communicator and easily build relationships Have previous experience in customer service Strive for excellence in an eager and motivated manner Take initiative and make decisions that are right for our customers Have Hands-on experience with brewing equipment Possess the ability to work under pressure Demonstrate exceptional timekeeping and reliability Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations. Job Reference: com BU Group Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Summary The National Trust is renowned for its food and hospitality. We run 185 cafes, tea-rooms and restaurants all over England, Wales and Northern Ireland, and we'd love you to join us. We're looking for a Food and Beverage Team Member. In this role, you'd be making a real difference to the work of the National Trust, as well as helping to give people a memorable day out. This location is in a rural area, so please think about how you'd get here for work before applying for the job. Salary: £12.75 per hour Contract type: This is a zero-hour contract, meaning we can't guarantee a set number of hours each week. While we aim to provide a consistent work pattern, flexibility is needed as schedules may change based on business needs. We'll try to give as much notice as possible. The role includes weekends and Bank Holidays but does not require evening or split shifts. Contract Duration: Fixed term until 3rd January 2027 For this role, you'll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role. What it's like to work here Benefits:?We want to help you look after the things that matter to you, such as saving for your future, getting a discount on your weekly shop, or encouraging you to find a work-life balance. Please read our package, below, to see what benefits we offer you. To find out more about what it's like to work in a food and beverage team for the National Trust, click here to watch our video. What you'll be doing As a Team Member, your main focus will be front of house, dealing directly with people. You'll welcome and look after everyone who comes to the café. With your love of working with people, your 'can-do' attitude and your desire to provide an outstanding service, you'll be making sure everyone has an enjoyable time. This is a lively business that's constantly on the go, so teamwork and adaptability are crucial. You'll be keen to understand what people want, to help them and to make recommendations. You'll always keep the standards of food and drink preparation and presentation high. Using your excellent eye for detail, you'll make sure all displays and signs are accurate and looking good. At times, you may need to help the kitchen team with preparing food. We'll give you an induction that fits the job, and training in allergens and food safety, plus any mentoring needed to help you in your role. You can sign up for further professional training and development if you wish. You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what's possible in this role. Who we're looking for No experience is needed, but we'd love to hear from you if you're: happy to work in a team or on your own initiative a people person, who cares about giving great service enthusiastic and willing to learn The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. •Substantial pension scheme of up to 10% basic salary •Free entry to National Trust places for you, a guest and your children (under 18) •Rental deposit loan scheme •Season ticket loan •EV car lease scheme (for roles that meet the salary criteria) •Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts •Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. •Flexible working whenever possible •Employee assistance programme •Free parking at most Trust places Click here to find out more about the benefits we offer to support you.
May 08, 2026
Contractor
Summary The National Trust is renowned for its food and hospitality. We run 185 cafes, tea-rooms and restaurants all over England, Wales and Northern Ireland, and we'd love you to join us. We're looking for a Food and Beverage Team Member. In this role, you'd be making a real difference to the work of the National Trust, as well as helping to give people a memorable day out. This location is in a rural area, so please think about how you'd get here for work before applying for the job. Salary: £12.75 per hour Contract type: This is a zero-hour contract, meaning we can't guarantee a set number of hours each week. While we aim to provide a consistent work pattern, flexibility is needed as schedules may change based on business needs. We'll try to give as much notice as possible. The role includes weekends and Bank Holidays but does not require evening or split shifts. Contract Duration: Fixed term until 3rd January 2027 For this role, you'll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role. What it's like to work here Benefits:?We want to help you look after the things that matter to you, such as saving for your future, getting a discount on your weekly shop, or encouraging you to find a work-life balance. Please read our package, below, to see what benefits we offer you. To find out more about what it's like to work in a food and beverage team for the National Trust, click here to watch our video. What you'll be doing As a Team Member, your main focus will be front of house, dealing directly with people. You'll welcome and look after everyone who comes to the café. With your love of working with people, your 'can-do' attitude and your desire to provide an outstanding service, you'll be making sure everyone has an enjoyable time. This is a lively business that's constantly on the go, so teamwork and adaptability are crucial. You'll be keen to understand what people want, to help them and to make recommendations. You'll always keep the standards of food and drink preparation and presentation high. Using your excellent eye for detail, you'll make sure all displays and signs are accurate and looking good. At times, you may need to help the kitchen team with preparing food. We'll give you an induction that fits the job, and training in allergens and food safety, plus any mentoring needed to help you in your role. You can sign up for further professional training and development if you wish. You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what's possible in this role. Who we're looking for No experience is needed, but we'd love to hear from you if you're: happy to work in a team or on your own initiative a people person, who cares about giving great service enthusiastic and willing to learn The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. •Substantial pension scheme of up to 10% basic salary •Free entry to National Trust places for you, a guest and your children (under 18) •Rental deposit loan scheme •Season ticket loan •EV car lease scheme (for roles that meet the salary criteria) •Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts •Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. •Flexible working whenever possible •Employee assistance programme •Free parking at most Trust places Click here to find out more about the benefits we offer to support you.
Head of Hospitality - Old Trafford, Manchester United Full-Time / Permanent Up to £60,000 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, and more. We're looking for a passionate Head of Hospitality to lead in premium areas on match days and oversee on match day C&E functions, at Manchester United, arguably the world's most storied football club. This is a rare opportunity for a food & beverage leader to help us drive success at one of the world's most iconic stadiums, Old Trafford. As Head of Hospitality you play a key role in planning, developing and delivering an exceptional high end food and guest experience across diverse, world class events. Head of Hospitality - The role Lead structured planning and delivery of F&B offering in premium hospitality spaces with clear objectives, continuous improvement, and timely execution. Oversee the design of premium hospitality spaces and guest journey, balancing aesthetics, efficiency, and commercial impact. Drive market awareness and innovation to maintain a competitive, best in class hospitality offering. Manage end to end F&B project delivery, ensuring alignment with stakeholders, budgets, and brand standards. Continuously optimise premium offering to enhance performance, capacity, and revenue growth. Lead operational excellence across hospitality and C&E, ensuring high standards in service, food, and guest experience. Ensure operational readiness, consistency, compliance, and strong health & safety culture. Build and manage high performing teams through effective workforce planning, leadership development, and engagement. Maintain strong stakeholder relationships and clear communication to ensure seamless delivery. Own financial performance, driving commercial strategy, revenue growth, and product innovation. What we're looking for Strong, quality operational experience with a passion for F&B. An inspiring leader who can motivate and develop large, shift based teams including casual workers. Excellent stakeholder management and negotiation skills. Sound knowledge of government legislation, including health and safety and employment law. Highly confident and positive - a "can do" attitude towards all work undertaken. Articulate and numerate - has the ability to accurately prepare quotes and reports. A creative thinker with the drive and determination to get things done. Excellent skill set (menu knowledge, technical organisation, time management). Understanding of production planning and optimising resources correctly. Understand the financial impact of decisions taken. What you'll get in return Competitive salary with bonus and full company benefits. 23 days' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme. Healthcare & wellbeing: Aviva Digicare, Medicash (dental, optical, therapy treatments). Mental health support: 24/7 Employee Assistance Programme. Family benefits: Enhanced maternity, paternity, and adoption leave. 2 days' additional leave after returning from maternity leave, day off for your baby's first birthday, enhanced family leave. Perks & discounts: Shopping, entertainment, and travel discounts, 20% off Nuffield Health and 10% off PureGym memberships. Financial wellbeing: Pension scheme, life assurance, preferred rates on salary finance products. Development opportunities: Professional subscriptions, ongoing training and structured career pathways. We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive.
May 08, 2026
Full time
Head of Hospitality - Old Trafford, Manchester United Full-Time / Permanent Up to £60,000 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, and more. We're looking for a passionate Head of Hospitality to lead in premium areas on match days and oversee on match day C&E functions, at Manchester United, arguably the world's most storied football club. This is a rare opportunity for a food & beverage leader to help us drive success at one of the world's most iconic stadiums, Old Trafford. As Head of Hospitality you play a key role in planning, developing and delivering an exceptional high end food and guest experience across diverse, world class events. Head of Hospitality - The role Lead structured planning and delivery of F&B offering in premium hospitality spaces with clear objectives, continuous improvement, and timely execution. Oversee the design of premium hospitality spaces and guest journey, balancing aesthetics, efficiency, and commercial impact. Drive market awareness and innovation to maintain a competitive, best in class hospitality offering. Manage end to end F&B project delivery, ensuring alignment with stakeholders, budgets, and brand standards. Continuously optimise premium offering to enhance performance, capacity, and revenue growth. Lead operational excellence across hospitality and C&E, ensuring high standards in service, food, and guest experience. Ensure operational readiness, consistency, compliance, and strong health & safety culture. Build and manage high performing teams through effective workforce planning, leadership development, and engagement. Maintain strong stakeholder relationships and clear communication to ensure seamless delivery. Own financial performance, driving commercial strategy, revenue growth, and product innovation. What we're looking for Strong, quality operational experience with a passion for F&B. An inspiring leader who can motivate and develop large, shift based teams including casual workers. Excellent stakeholder management and negotiation skills. Sound knowledge of government legislation, including health and safety and employment law. Highly confident and positive - a "can do" attitude towards all work undertaken. Articulate and numerate - has the ability to accurately prepare quotes and reports. A creative thinker with the drive and determination to get things done. Excellent skill set (menu knowledge, technical organisation, time management). Understanding of production planning and optimising resources correctly. Understand the financial impact of decisions taken. What you'll get in return Competitive salary with bonus and full company benefits. 23 days' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme. Healthcare & wellbeing: Aviva Digicare, Medicash (dental, optical, therapy treatments). Mental health support: 24/7 Employee Assistance Programme. Family benefits: Enhanced maternity, paternity, and adoption leave. 2 days' additional leave after returning from maternity leave, day off for your baby's first birthday, enhanced family leave. Perks & discounts: Shopping, entertainment, and travel discounts, 20% off Nuffield Health and 10% off PureGym memberships. Financial wellbeing: Pension scheme, life assurance, preferred rates on salary finance products. Development opportunities: Professional subscriptions, ongoing training and structured career pathways. We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive.
Retail And Concessions Manager - Cheltenham Full-Time / Permanent £35000 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more. We are seeking a passionate, driven Retail & Concessions Manager for Cheltenham Racecourse . The role will own the delivery of a diverse and effective, high volume retail food and beverage operation. A passion for detailed planning, marketing and execution of retail catering operations, with the necessary resourcing and controls in place to manage the Dept. budget and service quality targets. The specific remit of this role covers; - An estimated income of £12m through diverse food and beverage operations, predominantly focused on up to 16 racedays. Over 100 food, bars and beverage outlets across general admission areas Maintain key relationships and schedules with some of the leading street food vendors, local suppliers and key business influencers. Key Focus Areas • Provide first class retail, bar, third party concessions operations across our business. • Deliver business needs and performance expectations and standards • Encourage and establishing a culture of innovation and consistency. • To champion HSE within the unit and lead by example, ensuring compliance with all regulations and statutory and legal requirements, including in respect of health and safety matters • Managing business needs and performance expectations and standards • Support with retail budgeting, reporting and financial performance. • Ensuring delivery of financial targets and Key Performance Indicators within areas of responsibility • Setting quality and operational standards and upholding the same • Establish excellent relationships with clients, contractors and other departments • Management and development of relevant personnel, providing inspiration and leadership to deliver exceptional service • Review performance and optimise sales and profitability to ensure delivery of departmental financial targets, as driven by a 'smart' approach to maximising the customer experience in terms of queue times, use and application of technology and the provision of enticing marketing offers • Demonstrate full alignment with the Levy and Jockey Club vision and values by consistently doing the right things and celebrating successes • Liaising with culinary and operational leads to implement continuous food product development and drive footfall • Liaison with 3rd party suppliers and contractors to underpin effective service delivery and product quality • Continually aware of the customer journey, pressure points and opportunities to observe, capture and act on client and customer feedback continually • Review wastage with the culinary team and cellar team, look at opportunities to control, educate and reduce to support overall GP% targets Internal Person Specification • Min 3 years' experience in retail and beverage environment essential • Experience in a multisite outlet, stadium or event catering environment essential • Personal circumstances must allow working flexible hours to align with stadia activity • Strong leadership qualities and excellent communicator • Strong organisation skills and commercial awareness - sees beyond the obvious and is resourceful in seizing opportunities and solving problems • Standards and quality driven hands on management style • Effective team player, with a "can-do" attitude • Energetic and fast operator • Assertive, calm, works well under pressure • Motivated by a passion for quality and great service delivery Key Direct Reports All Bar, food, concessionaire managers. Benefits: Medicash - Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children) Aviva Digicare - Free annual healthcare check Exclusive Benefits & Wellbeing site (Perks at Work) Entertainment discounts - up to 55% off cinema tickets Health & Wellbeing discounts - Discounts for Nuffield Health (20%) and Pure Gym (10%) Travel discounts - Discounts with holiday companies such as TUI and Expedia Shopping discounts - Save up to 15% at high street and online stores by purchasing Shopping Cards Meals on duty Vodaphone discounts Pension scheme and Life Assurance Employee Assistance Programme 23 days + BH's and additional day off for your birthday 2 days additional leave, following return from Maternity leave during first year back Competitive and supportive family benefits Day off for baby's first birthday Holiday purchase scheme On-going training & development and career pathways Professional subscriptions paid Financial wellbeing programme and preferred rates on salary finance products As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Job Reference: com SU UK Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
May 08, 2026
Full time
Retail And Concessions Manager - Cheltenham Full-Time / Permanent £35000 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more. We are seeking a passionate, driven Retail & Concessions Manager for Cheltenham Racecourse . The role will own the delivery of a diverse and effective, high volume retail food and beverage operation. A passion for detailed planning, marketing and execution of retail catering operations, with the necessary resourcing and controls in place to manage the Dept. budget and service quality targets. The specific remit of this role covers; - An estimated income of £12m through diverse food and beverage operations, predominantly focused on up to 16 racedays. Over 100 food, bars and beverage outlets across general admission areas Maintain key relationships and schedules with some of the leading street food vendors, local suppliers and key business influencers. Key Focus Areas • Provide first class retail, bar, third party concessions operations across our business. • Deliver business needs and performance expectations and standards • Encourage and establishing a culture of innovation and consistency. • To champion HSE within the unit and lead by example, ensuring compliance with all regulations and statutory and legal requirements, including in respect of health and safety matters • Managing business needs and performance expectations and standards • Support with retail budgeting, reporting and financial performance. • Ensuring delivery of financial targets and Key Performance Indicators within areas of responsibility • Setting quality and operational standards and upholding the same • Establish excellent relationships with clients, contractors and other departments • Management and development of relevant personnel, providing inspiration and leadership to deliver exceptional service • Review performance and optimise sales and profitability to ensure delivery of departmental financial targets, as driven by a 'smart' approach to maximising the customer experience in terms of queue times, use and application of technology and the provision of enticing marketing offers • Demonstrate full alignment with the Levy and Jockey Club vision and values by consistently doing the right things and celebrating successes • Liaising with culinary and operational leads to implement continuous food product development and drive footfall • Liaison with 3rd party suppliers and contractors to underpin effective service delivery and product quality • Continually aware of the customer journey, pressure points and opportunities to observe, capture and act on client and customer feedback continually • Review wastage with the culinary team and cellar team, look at opportunities to control, educate and reduce to support overall GP% targets Internal Person Specification • Min 3 years' experience in retail and beverage environment essential • Experience in a multisite outlet, stadium or event catering environment essential • Personal circumstances must allow working flexible hours to align with stadia activity • Strong leadership qualities and excellent communicator • Strong organisation skills and commercial awareness - sees beyond the obvious and is resourceful in seizing opportunities and solving problems • Standards and quality driven hands on management style • Effective team player, with a "can-do" attitude • Energetic and fast operator • Assertive, calm, works well under pressure • Motivated by a passion for quality and great service delivery Key Direct Reports All Bar, food, concessionaire managers. Benefits: Medicash - Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children) Aviva Digicare - Free annual healthcare check Exclusive Benefits & Wellbeing site (Perks at Work) Entertainment discounts - up to 55% off cinema tickets Health & Wellbeing discounts - Discounts for Nuffield Health (20%) and Pure Gym (10%) Travel discounts - Discounts with holiday companies such as TUI and Expedia Shopping discounts - Save up to 15% at high street and online stores by purchasing Shopping Cards Meals on duty Vodaphone discounts Pension scheme and Life Assurance Employee Assistance Programme 23 days + BH's and additional day off for your birthday 2 days additional leave, following return from Maternity leave during first year back Competitive and supportive family benefits Day off for baby's first birthday Holiday purchase scheme On-going training & development and career pathways Professional subscriptions paid Financial wellbeing programme and preferred rates on salary finance products As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Job Reference: com SU UK Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Summary The National Trust is renowned for its food and hospitality. We run 185 cafes, tea-rooms and restaurants all over England, Wales and Northern Ireland, and we'd love you to join us. We're looking for a Food and Beverage Team Member. In this role, you'd be making a real difference to the work of the National Trust, as well as helping to give people a memorable day out. This location is in a rural area, so please think about how you'd get here for work, before applying for the job. Contract type: This is a zero-hour contract, meaning we can't guarantee a set number of hours each week. While we aim to provide a consistent work pattern, flexibility is needed as schedules may change based on business needs. We'll try to give as much notice as possible. The role includes weekends and Bank Holidays but does not require evening or split shifts. Contract duration: Fixed Term contract ending the beginning of January 2027 Hours/Working pattern: The hourly patterns would vary but an average shift would be 10 until 5 over 7 days. Salary: £12.75 per hour For this role, you'll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role. What it's like to work here Benefits:?We want to help you look after the things that matter to you, such as saving for your future, getting a discount on your weekly shop, or encouraging you to find a work-life balance. Please read our package, below, to see what benefits we offer you. To find out more about what it's like to work in a food and beverage team for the National Trust, click here to watch our video. What you'll be doing As a Team Member, your main focus will be front of house, dealing directly with people. You'll welcome and look after everyone who comes to the café. With your love of working with people, your 'can-do' attitude and your desire to provide an outstanding service, you'll be making sure everyone has an enjoyable time. This is a lively business that's constantly on the go, so teamwork and adaptability are crucial. You'll be keen to understand what people want, to help them and to make recommendations. You'll always keep the standards of food and drink preparation and presentation high. Using your excellent eye for detail, you'll make sure all displays and signs are accurate and looking good. At times, you may need to help the kitchen team with preparing food. We'll give you an induction that fits the job, and training in allergens and food safety, plus any mentoring needed to help you in your role. You can sign up for further professional training and development if you wish. You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what's possible in this role. Who we're looking for No experience is needed, but we'd love to hear from you if you're: happy to work in a team or on your own initiative a people person, who cares about giving great service enthusiastic and willing to learn The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. •Substantial pension scheme of up to 10% basic salary •Free entry to National Trust places for you, a guest and your children (under 18) •Rental deposit loan scheme •Season ticket loan •EV car lease scheme (for roles that meet the salary criteria) •Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts •Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. •Flexible working whenever possible •Employee assistance programme •Free parking at most Trust places Click here to find out more about the benefits we offer to support you.
May 08, 2026
Contractor
Summary The National Trust is renowned for its food and hospitality. We run 185 cafes, tea-rooms and restaurants all over England, Wales and Northern Ireland, and we'd love you to join us. We're looking for a Food and Beverage Team Member. In this role, you'd be making a real difference to the work of the National Trust, as well as helping to give people a memorable day out. This location is in a rural area, so please think about how you'd get here for work, before applying for the job. Contract type: This is a zero-hour contract, meaning we can't guarantee a set number of hours each week. While we aim to provide a consistent work pattern, flexibility is needed as schedules may change based on business needs. We'll try to give as much notice as possible. The role includes weekends and Bank Holidays but does not require evening or split shifts. Contract duration: Fixed Term contract ending the beginning of January 2027 Hours/Working pattern: The hourly patterns would vary but an average shift would be 10 until 5 over 7 days. Salary: £12.75 per hour For this role, you'll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role. What it's like to work here Benefits:?We want to help you look after the things that matter to you, such as saving for your future, getting a discount on your weekly shop, or encouraging you to find a work-life balance. Please read our package, below, to see what benefits we offer you. To find out more about what it's like to work in a food and beverage team for the National Trust, click here to watch our video. What you'll be doing As a Team Member, your main focus will be front of house, dealing directly with people. You'll welcome and look after everyone who comes to the café. With your love of working with people, your 'can-do' attitude and your desire to provide an outstanding service, you'll be making sure everyone has an enjoyable time. This is a lively business that's constantly on the go, so teamwork and adaptability are crucial. You'll be keen to understand what people want, to help them and to make recommendations. You'll always keep the standards of food and drink preparation and presentation high. Using your excellent eye for detail, you'll make sure all displays and signs are accurate and looking good. At times, you may need to help the kitchen team with preparing food. We'll give you an induction that fits the job, and training in allergens and food safety, plus any mentoring needed to help you in your role. You can sign up for further professional training and development if you wish. You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what's possible in this role. Who we're looking for No experience is needed, but we'd love to hear from you if you're: happy to work in a team or on your own initiative a people person, who cares about giving great service enthusiastic and willing to learn The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. •Substantial pension scheme of up to 10% basic salary •Free entry to National Trust places for you, a guest and your children (under 18) •Rental deposit loan scheme •Season ticket loan •EV car lease scheme (for roles that meet the salary criteria) •Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts •Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. •Flexible working whenever possible •Employee assistance programme •Free parking at most Trust places Click here to find out more about the benefits we offer to support you.
Summary The National Trust is renowned for its food and hospitality. We run 185 cafes, tea-rooms and restaurants all over England, Wales and Northern Ireland, and we'd love you to join us. We're looking for a Food and Beverage Team Member. In this role, you'd be making a real difference to the work of the National Trust, as well as helping to give people a memorable day out. This location is in a rural area, so please think about how you'd get here for work, before applying for the job. Contract type: This is a zero-hour contract, meaning we can't guarantee a set number of hours each week. While we aim to provide a consistent work pattern, flexibility is needed as schedules may change based on business needs. We'll try to give as much notice as possible. The role includes weekends and Bank Holidays but does not require evening or split shifts. Contract duration: Fixed term contract until 09-Feb-2027 Hours/Working pattern: This is a zero-hour contract, meaning we can't guarantee a set number of hours each week. While we aim to provide a consistent work pattern, flexibility is needed as schedules may change based on business needs. We'll try to give as much notice as possible. The role includes weekends and Bank Holidays but does not require evening or split shifts. Salary: £12.75 per hour For this role, you'll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role. What it's like to work here Benefits:?We want to help you look after the things that matter to you, such as saving for your future, getting a discount on your weekly shop, or encouraging you to find a work-life balance. Please read our package, below, to see what benefits we offer you. To find out more about what it's like to work in a food and beverage team for the National Trust, click here to watch our video. What you'll be doing As a Team Member, your main focus will be front of house, dealing directly with people. You'll welcome and look after everyone who comes to the café. With your love of working with people, your 'can-do' attitude and your desire to provide an outstanding service, you'll be making sure everyone has an enjoyable time. This is a lively business that's constantly on the go, so teamwork and adaptability are crucial. You'll be keen to understand what people want, to help them and to make recommendations. You'll always keep the standards of food and drink preparation and presentation high. Using your excellent eye for detail, you'll make sure all displays and signs are accurate and looking good. At times, you may need to help the kitchen team with preparing food. We'll give you an induction that fits the job, and training in allergens and food safety, plus any mentoring needed to help you in your role. You can sign up for further professional training and development if you wish. You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what's possible in this role. Who we're looking for No experience is needed, but we'd love to hear from you if you're: happy to work in a team or on your own initiative a people person, who cares about giving great service enthusiastic and willing to learn The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. •Substantial pension scheme of up to 10% basic salary •Free entry to National Trust places for you, a guest and your children (under 18) •Rental deposit loan scheme •Season ticket loan •EV car lease scheme (for roles that meet the salary criteria) •Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts •Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. •Flexible working whenever possible •Employee assistance programme •Free parking at most Trust places Click here to find out more about the benefits we offer to support you.
May 08, 2026
Contractor
Summary The National Trust is renowned for its food and hospitality. We run 185 cafes, tea-rooms and restaurants all over England, Wales and Northern Ireland, and we'd love you to join us. We're looking for a Food and Beverage Team Member. In this role, you'd be making a real difference to the work of the National Trust, as well as helping to give people a memorable day out. This location is in a rural area, so please think about how you'd get here for work, before applying for the job. Contract type: This is a zero-hour contract, meaning we can't guarantee a set number of hours each week. While we aim to provide a consistent work pattern, flexibility is needed as schedules may change based on business needs. We'll try to give as much notice as possible. The role includes weekends and Bank Holidays but does not require evening or split shifts. Contract duration: Fixed term contract until 09-Feb-2027 Hours/Working pattern: This is a zero-hour contract, meaning we can't guarantee a set number of hours each week. While we aim to provide a consistent work pattern, flexibility is needed as schedules may change based on business needs. We'll try to give as much notice as possible. The role includes weekends and Bank Holidays but does not require evening or split shifts. Salary: £12.75 per hour For this role, you'll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role. What it's like to work here Benefits:?We want to help you look after the things that matter to you, such as saving for your future, getting a discount on your weekly shop, or encouraging you to find a work-life balance. Please read our package, below, to see what benefits we offer you. To find out more about what it's like to work in a food and beverage team for the National Trust, click here to watch our video. What you'll be doing As a Team Member, your main focus will be front of house, dealing directly with people. You'll welcome and look after everyone who comes to the café. With your love of working with people, your 'can-do' attitude and your desire to provide an outstanding service, you'll be making sure everyone has an enjoyable time. This is a lively business that's constantly on the go, so teamwork and adaptability are crucial. You'll be keen to understand what people want, to help them and to make recommendations. You'll always keep the standards of food and drink preparation and presentation high. Using your excellent eye for detail, you'll make sure all displays and signs are accurate and looking good. At times, you may need to help the kitchen team with preparing food. We'll give you an induction that fits the job, and training in allergens and food safety, plus any mentoring needed to help you in your role. You can sign up for further professional training and development if you wish. You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what's possible in this role. Who we're looking for No experience is needed, but we'd love to hear from you if you're: happy to work in a team or on your own initiative a people person, who cares about giving great service enthusiastic and willing to learn The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. •Substantial pension scheme of up to 10% basic salary •Free entry to National Trust places for you, a guest and your children (under 18) •Rental deposit loan scheme •Season ticket loan •EV car lease scheme (for roles that meet the salary criteria) •Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts •Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. •Flexible working whenever possible •Employee assistance programme •Free parking at most Trust places Click here to find out more about the benefits we offer to support you.
Role Overview We are seeking a passionate and detail-oriented Breakfast Manager to lead and deliver an exceptional breakfast experience at JA Mar Hall. As part of our journey towards Forbes luxury standards, this role is pivotal in setting the tone for the guest day ensuring every breakfast service is warm, polished, and flawlessly executed. You will take ownership of the breakfast operation five days per week, leading the team from the floor and ensuring service is both efficient and elevated. Key Responsibilities of the Breakfast Manager will include: Breakfast Service Leadership Lead and manage breakfast service operations, ensuring a smooth, high quality guest experience Be present and visible on the floor, leading by example and engaging with guests Ensure all service is delivered to luxury standards, with attention to detail and personalisation Team Management Lead, motivate, and develop the breakfast team including supervisors and food and beverage assistants Conduct daily briefings to set expectations and communicate priorities Provide ongoing coaching and feedback to enhance performance and confidence Standards and Guest Experience Implement and uphold SOPs aligned with luxury and Forbes level expectations Ensure consistent presentation of buffet, à la carte service, and overall dining environment Handle guest feedback effectively, resolving issues promptly and professionally Operational Excellence Manage daily set up and breakdown of breakfast service Ensure stock levels, ordering, and mise en place are maintained Work closely with the kitchen team to ensure seamless service flow Collaboration Work closely with the Food and Beverage Services Manager and Assistant Managers to ensure alignment across all outlets Support wider food and beverage operations where required, particularly during peak periods or special events About You The ideal candidate will have: Previous experience in a supervisory or management role within hotel or restaurant breakfast service Strong understanding of high-quality service standards Hands on leader who enjoys being on the floor Excellent organisational and communication skills Passionate about guest experience and attention to detail Flexible and adaptable to business needs Hotel experience is essential for this role to demonstrate an immediate true understanding of expectations of guest breakfast experience Experience with Forbes Luxury Travel Guide five-star standards is desirable but not essential. Why Join Us At JA Mar Hall, you'll find more than a job-you'll build a career within a global hospitality family. We offer: Competitive salaryplus Tronc, paid via an independent tronc system, meaning your monthly earnings are topped up through service charge. Free luxury leisure club membership. Discounted membership for friends & family. 50% discount on Spa treatments. Golf day discounts for you, friends, and family. 50% discount on food for you +3 guests, and 25% off beverages. Discounts on overnight stays for JA Mar Hall and our sister properties. Friends & family hotel rates. Access toWisdom, our confidential wellbeing support programme. Access to exclusive £100 room rates across the PoB Hotels collection. Free on-site parking and complimentary use of leisure facilities. Uniform provided (role dependent). Recommend-a-Friend bonus scheme.
May 08, 2026
Full time
Role Overview We are seeking a passionate and detail-oriented Breakfast Manager to lead and deliver an exceptional breakfast experience at JA Mar Hall. As part of our journey towards Forbes luxury standards, this role is pivotal in setting the tone for the guest day ensuring every breakfast service is warm, polished, and flawlessly executed. You will take ownership of the breakfast operation five days per week, leading the team from the floor and ensuring service is both efficient and elevated. Key Responsibilities of the Breakfast Manager will include: Breakfast Service Leadership Lead and manage breakfast service operations, ensuring a smooth, high quality guest experience Be present and visible on the floor, leading by example and engaging with guests Ensure all service is delivered to luxury standards, with attention to detail and personalisation Team Management Lead, motivate, and develop the breakfast team including supervisors and food and beverage assistants Conduct daily briefings to set expectations and communicate priorities Provide ongoing coaching and feedback to enhance performance and confidence Standards and Guest Experience Implement and uphold SOPs aligned with luxury and Forbes level expectations Ensure consistent presentation of buffet, à la carte service, and overall dining environment Handle guest feedback effectively, resolving issues promptly and professionally Operational Excellence Manage daily set up and breakdown of breakfast service Ensure stock levels, ordering, and mise en place are maintained Work closely with the kitchen team to ensure seamless service flow Collaboration Work closely with the Food and Beverage Services Manager and Assistant Managers to ensure alignment across all outlets Support wider food and beverage operations where required, particularly during peak periods or special events About You The ideal candidate will have: Previous experience in a supervisory or management role within hotel or restaurant breakfast service Strong understanding of high-quality service standards Hands on leader who enjoys being on the floor Excellent organisational and communication skills Passionate about guest experience and attention to detail Flexible and adaptable to business needs Hotel experience is essential for this role to demonstrate an immediate true understanding of expectations of guest breakfast experience Experience with Forbes Luxury Travel Guide five-star standards is desirable but not essential. Why Join Us At JA Mar Hall, you'll find more than a job-you'll build a career within a global hospitality family. We offer: Competitive salaryplus Tronc, paid via an independent tronc system, meaning your monthly earnings are topped up through service charge. Free luxury leisure club membership. Discounted membership for friends & family. 50% discount on Spa treatments. Golf day discounts for you, friends, and family. 50% discount on food for you +3 guests, and 25% off beverages. Discounts on overnight stays for JA Mar Hall and our sister properties. Friends & family hotel rates. Access toWisdom, our confidential wellbeing support programme. Access to exclusive £100 room rates across the PoB Hotels collection. Free on-site parking and complimentary use of leisure facilities. Uniform provided (role dependent). Recommend-a-Friend bonus scheme.
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Free meals Subsidised car parking Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, Booking and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families Operations Manager Chartwells is the leading provider of catering and support services to the education sector. For over a quarter of a century Chartwells has been focusing on helping those in education to build strong bodies, sharp minds and lead long healthy lives. Every week, Chartwells serves millions of nutritious and delicious meals to pupils and students in primary and secondary schools, academies, independent schools, colleges and universities across the UK. We believe in the power of food and drink to bring people together, whether in a restaurant or speciality café, to inspire them to do great things at work. Our food is crafted onsite by passionate people using the best ingredients and we know that a balanced, plant focused, natural, fresh and sustainable menu will increase the productivity of our customers and keep them motivated and happy whilst at work. We provide amazing food, create inviting spaces, and develop engaging environments that inspire, motivate and unite our customers. To be responsible for the overall efficient and effective management of the contract to provide great quality Foodservice and Support Services as required. Responsible for the management, development and training of a large team. Ensure the contract is compliant and run commercially in line with net growth and retention targets. More about the role: Responsibilities Include: To be responsible for the efficient and effective management of the contract Build and maintain a positive and effective client relationship ensuring we are true partners in their business To ensure the smooth planning of the contract and resources to deliver a first-class food and beverage service to our clients and customers Who you are: As the Operations Manager, you will ideally have a successful background in Contract Catering/Hospitality/Retail, using your entrepreneurial skills to create a thriving and successful working environment. You possess excellent management and communication skills, have a good understanding of report writing and financial management, and be able to demonstrate your analytical approach to problem solving. You will have the ability to display a real passion for food and customer service and be financially and commercially astute. Proven experience in leading and managing a high performing team. Extensive operational experience in a similar sized role Exceptional stakeholder management skills. This contract is complex, devolved and requires exceptional client and customer relationship management skills. Track record of growing sales in both a competitive retail environment and through hospitality and events business Foodservice or similar background Excellent commercial acumen Ability to communicate effectively at all levels. About Us As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Job Reference: com SU & Colleges Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
May 08, 2026
Full time
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Free meals Subsidised car parking Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, Booking and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families Operations Manager Chartwells is the leading provider of catering and support services to the education sector. For over a quarter of a century Chartwells has been focusing on helping those in education to build strong bodies, sharp minds and lead long healthy lives. Every week, Chartwells serves millions of nutritious and delicious meals to pupils and students in primary and secondary schools, academies, independent schools, colleges and universities across the UK. We believe in the power of food and drink to bring people together, whether in a restaurant or speciality café, to inspire them to do great things at work. Our food is crafted onsite by passionate people using the best ingredients and we know that a balanced, plant focused, natural, fresh and sustainable menu will increase the productivity of our customers and keep them motivated and happy whilst at work. We provide amazing food, create inviting spaces, and develop engaging environments that inspire, motivate and unite our customers. To be responsible for the overall efficient and effective management of the contract to provide great quality Foodservice and Support Services as required. Responsible for the management, development and training of a large team. Ensure the contract is compliant and run commercially in line with net growth and retention targets. More about the role: Responsibilities Include: To be responsible for the efficient and effective management of the contract Build and maintain a positive and effective client relationship ensuring we are true partners in their business To ensure the smooth planning of the contract and resources to deliver a first-class food and beverage service to our clients and customers Who you are: As the Operations Manager, you will ideally have a successful background in Contract Catering/Hospitality/Retail, using your entrepreneurial skills to create a thriving and successful working environment. You possess excellent management and communication skills, have a good understanding of report writing and financial management, and be able to demonstrate your analytical approach to problem solving. You will have the ability to display a real passion for food and customer service and be financially and commercially astute. Proven experience in leading and managing a high performing team. Extensive operational experience in a similar sized role Exceptional stakeholder management skills. This contract is complex, devolved and requires exceptional client and customer relationship management skills. Track record of growing sales in both a competitive retail environment and through hospitality and events business Foodservice or similar background Excellent commercial acumen Ability to communicate effectively at all levels. About Us As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Job Reference: com SU & Colleges Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Summary Do you have a passion for food? The National Trust is renowned for its food and hospitality. We run 185 cafes all over England, Wales and Northern Ireland, and we'd love you to be a part of it. We're looking for a Cook to join us. Because we are in a rural area, please think about how you'd be able to get here for work, before applying for the job. Benefits: We want to help you look after the things that matter to you, such as saving for your future, getting a discount on your weekly shop, or encouraging you to find a work-life balance. Please read our package, below, to see what benefits we offer you. Hours: Full-time, 37.5 hours per week, the average working hours would be it would be 7.5 hours per day, 8.30am to 4.30pm or 8.00-4.00pm, this includes weekend working. Salary: £25,837.50 per annum Hours/ working pattern: Full-time, 5 days per week, the average working hours would be 7.5 hours per day, 8.30am to 4.30pm , 9.00am to 5.00pm or 8.00am to 4.00pm. For this role, you'll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role. What it's like to work here To find out more about what it's like to work in a food and beverage team for the National Trust, click here to watch our video. What you'll be doing As a Cook, your focus will be in the kitchen, helping to prepare and present delicious food from scratch using fresh, seasonal ingredients. Your food will be served directly to visitors. Using the framework of our 'National Trust Cookbook', you'll prepare, measure and mix ingredients. You'll help with deliveries and with keeping the kitchen clean, to be compliant with health and safety legislation and to make sure that service runs smoothly. We'll give you an induction that fits the job, and training in allergens and food safety, plus any mentoring needed to help you in your role. You can sign up for further professional training and development if you wish. Who we're looking for We'd love to hear from you if you're: •someone who loves good food and has a friendly and positive attitude. •confident about following recipes and batch-cooking, and willing to learn. •aware of health and safety compliance. The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. •Substantial pension scheme of up to 10% basic salary •Free entry to National Trust places for you, a guest and your children (under 18) •Rental deposit loan scheme •Season ticket loan •EV car lease scheme (for roles that meet the salary criteria) •Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts •Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. •Flexible working whenever possible •Employee assistance programme •Free parking at most Trust places Click here to find out more about the benefits we offer to support you.
May 08, 2026
Full time
Summary Do you have a passion for food? The National Trust is renowned for its food and hospitality. We run 185 cafes all over England, Wales and Northern Ireland, and we'd love you to be a part of it. We're looking for a Cook to join us. Because we are in a rural area, please think about how you'd be able to get here for work, before applying for the job. Benefits: We want to help you look after the things that matter to you, such as saving for your future, getting a discount on your weekly shop, or encouraging you to find a work-life balance. Please read our package, below, to see what benefits we offer you. Hours: Full-time, 37.5 hours per week, the average working hours would be it would be 7.5 hours per day, 8.30am to 4.30pm or 8.00-4.00pm, this includes weekend working. Salary: £25,837.50 per annum Hours/ working pattern: Full-time, 5 days per week, the average working hours would be 7.5 hours per day, 8.30am to 4.30pm , 9.00am to 5.00pm or 8.00am to 4.00pm. For this role, you'll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role. What it's like to work here To find out more about what it's like to work in a food and beverage team for the National Trust, click here to watch our video. What you'll be doing As a Cook, your focus will be in the kitchen, helping to prepare and present delicious food from scratch using fresh, seasonal ingredients. Your food will be served directly to visitors. Using the framework of our 'National Trust Cookbook', you'll prepare, measure and mix ingredients. You'll help with deliveries and with keeping the kitchen clean, to be compliant with health and safety legislation and to make sure that service runs smoothly. We'll give you an induction that fits the job, and training in allergens and food safety, plus any mentoring needed to help you in your role. You can sign up for further professional training and development if you wish. Who we're looking for We'd love to hear from you if you're: •someone who loves good food and has a friendly and positive attitude. •confident about following recipes and batch-cooking, and willing to learn. •aware of health and safety compliance. The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. •Substantial pension scheme of up to 10% basic salary •Free entry to National Trust places for you, a guest and your children (under 18) •Rental deposit loan scheme •Season ticket loan •EV car lease scheme (for roles that meet the salary criteria) •Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts •Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. •Flexible working whenever possible •Employee assistance programme •Free parking at most Trust places Click here to find out more about the benefits we offer to support you.
Summary The National Trust is renowned for its food and hospitality. We run 185 cafes, tea-rooms and restaurants all over England, Wales and Northern Ireland, and we'd love you to join us. We're looking for a Food and Beverage Team Member. In this role, you'd be making a real difference to the work of the National Trust, as well as helping to give people a memorable day out. This location is in a rural area, so please think about how you'd get here for work, before applying for the job. Contract type: This is a zero-hour contract, meaning we can't guarantee a set number of hours each week. While we aim to provide a consistent work pattern, flexibility is needed as schedules may change based on business needs. We'll try to give as much notice as possible. The role includes weekends and Bank Holidays but does not require evening or split shifts. Contract duration: 31st December 2026 Hours/Working pattern: 7 days week operation, weekends and bank holidays Salary: £12.75 per hour For this role, you'll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role. What it's like to work here Benefits:?We want to help you look after the things that matter to you, such as saving for your future, getting a discount on your weekly shop, or encouraging you to find a work-life balance. Please read our package, below, to see what benefits we offer you. To find out more about what it's like to work in a food and beverage team for the National Trust, click here to watch our video. What you'll be doing As a Team Member, your main focus will be front of house, dealing directly with people. You'll welcome and look after everyone who comes to the café. With your love of working with people, your 'can-do' attitude and your desire to provide an outstanding service, you'll be making sure everyone has an enjoyable time. This is a lively business that's constantly on the go, so teamwork and adaptability are crucial. You'll be keen to understand what people want, to help them and to make recommendations. You'll always keep the standards of food and drink preparation and presentation high. Using your excellent eye for detail, you'll make sure all displays and signs are accurate and looking good. At times, you may need to help the kitchen team with preparing food. We'll give you an induction that fits the job, and training in allergens and food safety, plus any mentoring needed to help you in your role. You can sign up for further professional training and development if you wish. You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what's possible in this role. Who we're looking for No experience is needed, but we'd love to hear from you if you're: happy to work in a team or on your own initiative a people person, who cares about giving great service enthusiastic and willing to learn The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. •Substantial pension scheme of up to 10% basic salary •Free entry to National Trust places for you, a guest and your children (under 18) •Rental deposit loan scheme •Season ticket loan •EV car lease scheme (for roles that meet the salary criteria) •Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts •Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. •Flexible working whenever possible •Employee assistance programme •Free parking at most Trust places Click here to find out more about the benefits we offer to support you.
May 08, 2026
Contractor
Summary The National Trust is renowned for its food and hospitality. We run 185 cafes, tea-rooms and restaurants all over England, Wales and Northern Ireland, and we'd love you to join us. We're looking for a Food and Beverage Team Member. In this role, you'd be making a real difference to the work of the National Trust, as well as helping to give people a memorable day out. This location is in a rural area, so please think about how you'd get here for work, before applying for the job. Contract type: This is a zero-hour contract, meaning we can't guarantee a set number of hours each week. While we aim to provide a consistent work pattern, flexibility is needed as schedules may change based on business needs. We'll try to give as much notice as possible. The role includes weekends and Bank Holidays but does not require evening or split shifts. Contract duration: 31st December 2026 Hours/Working pattern: 7 days week operation, weekends and bank holidays Salary: £12.75 per hour For this role, you'll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role. What it's like to work here Benefits:?We want to help you look after the things that matter to you, such as saving for your future, getting a discount on your weekly shop, or encouraging you to find a work-life balance. Please read our package, below, to see what benefits we offer you. To find out more about what it's like to work in a food and beverage team for the National Trust, click here to watch our video. What you'll be doing As a Team Member, your main focus will be front of house, dealing directly with people. You'll welcome and look after everyone who comes to the café. With your love of working with people, your 'can-do' attitude and your desire to provide an outstanding service, you'll be making sure everyone has an enjoyable time. This is a lively business that's constantly on the go, so teamwork and adaptability are crucial. You'll be keen to understand what people want, to help them and to make recommendations. You'll always keep the standards of food and drink preparation and presentation high. Using your excellent eye for detail, you'll make sure all displays and signs are accurate and looking good. At times, you may need to help the kitchen team with preparing food. We'll give you an induction that fits the job, and training in allergens and food safety, plus any mentoring needed to help you in your role. You can sign up for further professional training and development if you wish. You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what's possible in this role. Who we're looking for No experience is needed, but we'd love to hear from you if you're: happy to work in a team or on your own initiative a people person, who cares about giving great service enthusiastic and willing to learn The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. •Substantial pension scheme of up to 10% basic salary •Free entry to National Trust places for you, a guest and your children (under 18) •Rental deposit loan scheme •Season ticket loan •EV car lease scheme (for roles that meet the salary criteria) •Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts •Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. •Flexible working whenever possible •Employee assistance programme •Free parking at most Trust places Click here to find out more about the benefits we offer to support you.
About Us JA Mar Hall Golf Spa Resort is a peaceful countryside retreat and soulful escape - your haven of Scottish charm, spa indulgence, and championship golf. Recently, Mar Hall proudly joined JA Resorts Hotels, a heritage hospitality brand with award winning properties across Dubai, the Maldives and Scotland. This exciting new chapter brings global expertise, world class standards, and new opportunities for our teams. As part of the JA family, you'll be connected to an international network of talent, innovation, and career development, all while helping us honour the warm, authentic spirit that makes Mar Hall truly special. Set within 240 acres of woodland on the banks of the River Clyde, our resort features elegant bedrooms and suites, a championship golf course, a luxury spa and wellness experience, and exceptional dining shaped by creativity and Scottish provenance. Together, we are elevating the resort into one of the UK's most exceptional luxury destinations and you can be part of it. The Role We are seeking a dedicated and hands on Head Housekeeper to lead the day to day operations of our Housekeeping Department. You will play a central role in ensuring that all bedrooms, public areas, and back of house spaces consistently meet the highest standards of presentation, cleanliness, and luxury. You will oversee the housekeeping team and supervisors, support departmental planning, and work closely with other leaders to deliver exceptional guest satisfaction and operational excellence. This role requires exceptional attention to detail, strong organisational skills, and the ability to motivate and inspire a busy team in a luxury environment. You will be obsessed with exceptional levels of cleanliness standards and constantly direct others towards achieving these standards. Key Responsibilities Operational Leadership Support the housekeeping supervisors with leading the daily operations of the Housekeeping Department, ensuring rooms and public areas meet five star presentation standards. Organise daily task allocation, cleaning schedules, and workload distribution across the team. Conduct regular inspections of rooms, corridors, and public spaces, addressing issues promptly and ensuring full compliance with brand and safety standards. Lead departmental planning, project rollouts, and continuous improvement initiatives. Oversee linen/laundry operations and ensure linen quality, stock levels, and par levels are effectively maintained. Guest Experience Service Excellence Maintain a high level of visibility around the resort, responding to guest requests and ensuring prompt resolution of issues. Work with Resort leadership to analyse guest feedback and identify improvements that enhance the guest experience. Ensure VIP rooms and special requests are delivered to the highest standard. Liaise effectively with Front Office, Maintenance, Food & Beverage and other teams to ensure seamless communication and guest satisfaction. Team Development Leadership Lead, motivate, and support the housekeeping team and supervisors, creating a positive culture of pride, ownership, and high performance. Conduct daily briefings, training, and on the job coaching to develop skills and ensure consistency. Support recruitment, onboarding, and performance management of housekeeping employees. Foster teamwork and develop supervisors to take on greater responsibility and skill growth. Financial Management Assist the Operations Director in managing the housekeeping budget including labour planning, linen usage, amenities stock control, and operational costs. Support the Operations Director in maintaining cost efficiency without compromising quality or standards. Monitor chemical usage, equipment care, and wastage reduction initiatives to protect assets and control expenditure. Strategic Continuous Improvement Contribute to initiatives that elevate standards, streamline operations, and enhance guest satisfaction. Help implement best practices and new procedures aligned with JA Resorts Hotels' luxury benchmarks. Work collaboratively with the Operations Director to identify long term development opportunities for the department. Compliance Quality Assurance Ensure strict adherence to all health, safety, COSHH, and cleaning chemical procedures. Maintain high levels of hygiene, infection control, and cleanliness throughout all areas of responsibility. Conduct regular audits and follow up with corrective actions where required. About You We are looking for someone with: Experience in a housekeeping management role within a luxury or four/five star hotel environment. Strong operational understanding of housekeeping standards, room presentation, and quality control. High levels of attention to detail and pride with a desire to elevate five star standards. Excellent organisational and leadership skills with the ability to manage a diverse team. A keen eye for detail and a passion for delivering exceptional guest experiences. Confident communicator with the ability to liaise effectively across departments. Proactive, hands on, and adaptable, with the ability to stay calm under pressure. Strong knowledge of health safety, COSHH, and cleaning procedures. Flexible approach to working hours including weekends and evenings. Desirable but not essential Experience working within Forbes Travel Guide, AA Rosette/Red Star, or similar luxury standard environments. Previous experience in a resort style property. Hospitality qualification or relevant training certification. Why Join Us At JA Mar Hall, you'll find more than a job-you'll build a career within a global hospitality family. We offer: Competitive salary plus Tronc, paid via an independent tronc system. Free luxury leisure club membership. Discounted membership for friends family. 50% discount on Spa treatments. Golf day discounts for you, friends, and family. 50% discount on food for you +3 guests, and 25% off beverages. Discounts on overnight stays for JA Mar Hall and our sister properties. Friends family hotel rates. Access to Wisdom, our confidential wellbeing support programme. Access to exclusive £100 room rates across the PoB Hotels collection. Free on site parking. Uniform provided (role dependent). Recommend a Friend bonus scheme.
May 08, 2026
Full time
About Us JA Mar Hall Golf Spa Resort is a peaceful countryside retreat and soulful escape - your haven of Scottish charm, spa indulgence, and championship golf. Recently, Mar Hall proudly joined JA Resorts Hotels, a heritage hospitality brand with award winning properties across Dubai, the Maldives and Scotland. This exciting new chapter brings global expertise, world class standards, and new opportunities for our teams. As part of the JA family, you'll be connected to an international network of talent, innovation, and career development, all while helping us honour the warm, authentic spirit that makes Mar Hall truly special. Set within 240 acres of woodland on the banks of the River Clyde, our resort features elegant bedrooms and suites, a championship golf course, a luxury spa and wellness experience, and exceptional dining shaped by creativity and Scottish provenance. Together, we are elevating the resort into one of the UK's most exceptional luxury destinations and you can be part of it. The Role We are seeking a dedicated and hands on Head Housekeeper to lead the day to day operations of our Housekeeping Department. You will play a central role in ensuring that all bedrooms, public areas, and back of house spaces consistently meet the highest standards of presentation, cleanliness, and luxury. You will oversee the housekeeping team and supervisors, support departmental planning, and work closely with other leaders to deliver exceptional guest satisfaction and operational excellence. This role requires exceptional attention to detail, strong organisational skills, and the ability to motivate and inspire a busy team in a luxury environment. You will be obsessed with exceptional levels of cleanliness standards and constantly direct others towards achieving these standards. Key Responsibilities Operational Leadership Support the housekeeping supervisors with leading the daily operations of the Housekeeping Department, ensuring rooms and public areas meet five star presentation standards. Organise daily task allocation, cleaning schedules, and workload distribution across the team. Conduct regular inspections of rooms, corridors, and public spaces, addressing issues promptly and ensuring full compliance with brand and safety standards. Lead departmental planning, project rollouts, and continuous improvement initiatives. Oversee linen/laundry operations and ensure linen quality, stock levels, and par levels are effectively maintained. Guest Experience Service Excellence Maintain a high level of visibility around the resort, responding to guest requests and ensuring prompt resolution of issues. Work with Resort leadership to analyse guest feedback and identify improvements that enhance the guest experience. Ensure VIP rooms and special requests are delivered to the highest standard. Liaise effectively with Front Office, Maintenance, Food & Beverage and other teams to ensure seamless communication and guest satisfaction. Team Development Leadership Lead, motivate, and support the housekeeping team and supervisors, creating a positive culture of pride, ownership, and high performance. Conduct daily briefings, training, and on the job coaching to develop skills and ensure consistency. Support recruitment, onboarding, and performance management of housekeeping employees. Foster teamwork and develop supervisors to take on greater responsibility and skill growth. Financial Management Assist the Operations Director in managing the housekeeping budget including labour planning, linen usage, amenities stock control, and operational costs. Support the Operations Director in maintaining cost efficiency without compromising quality or standards. Monitor chemical usage, equipment care, and wastage reduction initiatives to protect assets and control expenditure. Strategic Continuous Improvement Contribute to initiatives that elevate standards, streamline operations, and enhance guest satisfaction. Help implement best practices and new procedures aligned with JA Resorts Hotels' luxury benchmarks. Work collaboratively with the Operations Director to identify long term development opportunities for the department. Compliance Quality Assurance Ensure strict adherence to all health, safety, COSHH, and cleaning chemical procedures. Maintain high levels of hygiene, infection control, and cleanliness throughout all areas of responsibility. Conduct regular audits and follow up with corrective actions where required. About You We are looking for someone with: Experience in a housekeeping management role within a luxury or four/five star hotel environment. Strong operational understanding of housekeeping standards, room presentation, and quality control. High levels of attention to detail and pride with a desire to elevate five star standards. Excellent organisational and leadership skills with the ability to manage a diverse team. A keen eye for detail and a passion for delivering exceptional guest experiences. Confident communicator with the ability to liaise effectively across departments. Proactive, hands on, and adaptable, with the ability to stay calm under pressure. Strong knowledge of health safety, COSHH, and cleaning procedures. Flexible approach to working hours including weekends and evenings. Desirable but not essential Experience working within Forbes Travel Guide, AA Rosette/Red Star, or similar luxury standard environments. Previous experience in a resort style property. Hospitality qualification or relevant training certification. Why Join Us At JA Mar Hall, you'll find more than a job-you'll build a career within a global hospitality family. We offer: Competitive salary plus Tronc, paid via an independent tronc system. Free luxury leisure club membership. Discounted membership for friends family. 50% discount on Spa treatments. Golf day discounts for you, friends, and family. 50% discount on food for you +3 guests, and 25% off beverages. Discounts on overnight stays for JA Mar Hall and our sister properties. Friends family hotel rates. Access to Wisdom, our confidential wellbeing support programme. Access to exclusive £100 room rates across the PoB Hotels collection. Free on site parking. Uniform provided (role dependent). Recommend a Friend bonus scheme.
Summary The National Trust is renowned for its food and hospitality. We run 185 cafes, tea-rooms and restaurants all over England, Wales and Northern Ireland, and we'd love you to join us. We're looking for a Food and Beverage Team Member. In this role, you'd be making a real difference to the work of the National Trust, as well as helping to give people a memorable day out. This location is in a rural area, so please think about how you'd get here for work, before applying for the job. Contract type: This is a zero-hour contract, meaning we can't guarantee a set number of hours each week. While we aim to provide a consistent work pattern, flexibility is needed as schedules may change based on business needs. We'll try to give as much notice as possible. The role includes weekends and Bank Holidays but does not require evening or split shifts. Contract duration: Fixed term contract until 30-Nov-2026 Hours/Working pattern: Seasonal, flexible, weekends. This is a zero-hour contract, meaning we can't guarantee a set number of hours each week.?While we aim to provide a consistent work pattern, flexibility is needed as schedules may change based on business needs. We'll try to give as much notice as possible. The role includes weekends and Bank Holidays but does not require evening or split shifts. Salary: £12.75 per hour For this role, you'll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role. What it's like to work here Benefits:?We want to help you look after the things that matter to you, such as saving for your future, getting a discount on your weekly shop, or encouraging you to find a work-life balance. Please read our package, below, to see what benefits we offer you. To find out more about what it's like to work in a food and beverage team for the National Trust, click here to watch our video. What you'll be doing As a Team Member, your main focus will be front of house, dealing directly with people. You'll welcome and look after everyone who comes to the café. With your love of working with people, your 'can-do' attitude and your desire to provide an outstanding service, you'll be making sure everyone has an enjoyable time. This is a lively business that's constantly on the go, so teamwork and adaptability are crucial. You'll be keen to understand what people want, to help them and to make recommendations. You'll always keep the standards of food and drink preparation and presentation high. Using your excellent eye for detail, you'll make sure all displays and signs are accurate and looking good. At times, you may need to help the kitchen team with preparing food. We'll give you an induction that fits the job, and training in allergens and food safety, plus any mentoring needed to help you in your role. You can sign up for further professional training and development if you wish. You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what's possible in this role. Who we're looking for No experience is needed, but we'd love to hear from you if you're: happy to work in a team or on your own initiative a people person, who cares about giving great service enthusiastic and willing to learn The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. •Substantial pension scheme of up to 10% basic salary •Free entry to National Trust places for you, a guest and your children (under 18) •Rental deposit loan scheme •Season ticket loan •EV car lease scheme (for roles that meet the salary criteria) •Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts •Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. •Flexible working whenever possible •Employee assistance programme •Free parking at most Trust places Click here to find out more about the benefits we offer to support you.
May 08, 2026
Contractor
Summary The National Trust is renowned for its food and hospitality. We run 185 cafes, tea-rooms and restaurants all over England, Wales and Northern Ireland, and we'd love you to join us. We're looking for a Food and Beverage Team Member. In this role, you'd be making a real difference to the work of the National Trust, as well as helping to give people a memorable day out. This location is in a rural area, so please think about how you'd get here for work, before applying for the job. Contract type: This is a zero-hour contract, meaning we can't guarantee a set number of hours each week. While we aim to provide a consistent work pattern, flexibility is needed as schedules may change based on business needs. We'll try to give as much notice as possible. The role includes weekends and Bank Holidays but does not require evening or split shifts. Contract duration: Fixed term contract until 30-Nov-2026 Hours/Working pattern: Seasonal, flexible, weekends. This is a zero-hour contract, meaning we can't guarantee a set number of hours each week.?While we aim to provide a consistent work pattern, flexibility is needed as schedules may change based on business needs. We'll try to give as much notice as possible. The role includes weekends and Bank Holidays but does not require evening or split shifts. Salary: £12.75 per hour For this role, you'll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role. What it's like to work here Benefits:?We want to help you look after the things that matter to you, such as saving for your future, getting a discount on your weekly shop, or encouraging you to find a work-life balance. Please read our package, below, to see what benefits we offer you. To find out more about what it's like to work in a food and beverage team for the National Trust, click here to watch our video. What you'll be doing As a Team Member, your main focus will be front of house, dealing directly with people. You'll welcome and look after everyone who comes to the café. With your love of working with people, your 'can-do' attitude and your desire to provide an outstanding service, you'll be making sure everyone has an enjoyable time. This is a lively business that's constantly on the go, so teamwork and adaptability are crucial. You'll be keen to understand what people want, to help them and to make recommendations. You'll always keep the standards of food and drink preparation and presentation high. Using your excellent eye for detail, you'll make sure all displays and signs are accurate and looking good. At times, you may need to help the kitchen team with preparing food. We'll give you an induction that fits the job, and training in allergens and food safety, plus any mentoring needed to help you in your role. You can sign up for further professional training and development if you wish. You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what's possible in this role. Who we're looking for No experience is needed, but we'd love to hear from you if you're: happy to work in a team or on your own initiative a people person, who cares about giving great service enthusiastic and willing to learn The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. •Substantial pension scheme of up to 10% basic salary •Free entry to National Trust places for you, a guest and your children (under 18) •Rental deposit loan scheme •Season ticket loan •EV car lease scheme (for roles that meet the salary criteria) •Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts •Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. •Flexible working whenever possible •Employee assistance programme •Free parking at most Trust places Click here to find out more about the benefits we offer to support you.
We're currently recruiting a driven Barista to help us create beautifully crafted drinks for Restaurant Associates on a full time basis, contracted to 40 hours per week. As a Barista, you will use your skills to deliver first-class service and perfectly crafted coffees to our customers. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Here's an idea of what your shift patterns will be: Variable shifts Here's what you need to know before applying: Your key responsibilities will include: Preparing perfectly blended drinks and serving high-quality food that delights our customers Keeping the bar area clean Receiving and processing payments (cash and credit cards) Being an enthusiastic team player and excellent communicator Maintaining stock of clean mugs and plates Learning about brewing methods, beverage blends, food preparation and presentation techniques Check if brewing equipment operates properly and report any maintenance needs Representing Restaurant Associates and maintaining a positive brand image Complying with Food Handling & Hygiene standards Complying with Health & Safety regulations Our ideal Barista will: Be a brilliant communicator and easily build relationships Have previous experience in customer service Strive for excellence in an eager and motivated manner Take initiative and make decisions that are right for our customers Have Hands-on experience with brewing equipment Possess the ability to work under pressure Demonstrate exceptional timekeeping and reliability Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations. Job Reference: com/0105/(phone number removed)/(phone number removed)/BU Group Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
May 08, 2026
Full time
We're currently recruiting a driven Barista to help us create beautifully crafted drinks for Restaurant Associates on a full time basis, contracted to 40 hours per week. As a Barista, you will use your skills to deliver first-class service and perfectly crafted coffees to our customers. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Here's an idea of what your shift patterns will be: Variable shifts Here's what you need to know before applying: Your key responsibilities will include: Preparing perfectly blended drinks and serving high-quality food that delights our customers Keeping the bar area clean Receiving and processing payments (cash and credit cards) Being an enthusiastic team player and excellent communicator Maintaining stock of clean mugs and plates Learning about brewing methods, beverage blends, food preparation and presentation techniques Check if brewing equipment operates properly and report any maintenance needs Representing Restaurant Associates and maintaining a positive brand image Complying with Food Handling & Hygiene standards Complying with Health & Safety regulations Our ideal Barista will: Be a brilliant communicator and easily build relationships Have previous experience in customer service Strive for excellence in an eager and motivated manner Take initiative and make decisions that are right for our customers Have Hands-on experience with brewing equipment Possess the ability to work under pressure Demonstrate exceptional timekeeping and reliability Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations. Job Reference: com/0105/(phone number removed)/(phone number removed)/BU Group Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
