If you handle employers' and public liability injury claims and want your own caseload at a big global insurer, this one is worth a look. My client is one of the world's largest commercial insurers, with more than 13,000 people in 26 countries. Leeds is one of its main UK sites, and they're adding an EL/PL claims handler to their liability claims team there. It's a down-to-earth place to work. Big enough to give you a proper career, but not so big that you're just a number. The work You'll run your own caseload of employers' and public liability personal injury claims, taking them from first notification through to settlement. Day to day that means: Investigating claims and making clear liability decisions Reviewing medical reports and valuing claims, so the quantum is right Picking up coverage issues and checking what the policy actually responds to Spotting recovery, contribution and subrogation opportunities and following them through Negotiating settlements on a sensible, economic basis Setting accurate reserves and keeping them right as the claim moves on Instructing and managing solicitors and other experts, and keeping on top of their fees and advice Dealing with brokers, customers and internal teams, including underwriting Who it suits EL/PL claims handlers from an insurer who are already running their own injury caseload Paralegals, legal executives or fee earners from insurer defence firms who'd like to move to the insurer side People who are comfortable reading medical evidence and putting a value on a claim People with a good nose for investigation who are confident talking through coverage and negotiating liability Organised, clear communicators who build good relationships on the phone and in writing What's on offer Annual bonus scheme 10% employer pension contribution, and they'll match what you pay in yourself up to a further 7.5% 30 days' holiday, with the option to buy two more Private medical cover for you and your whole family Hybrid working, with flexible options such as compressed hours and part-time open to everyone Up to 20 days a year working remotely from abroad 26 weeks' parental leave at full pay Life assurance at four times salary, plus income protection Dental cover, a funded health check for over-40s and an Employee Assistance Programme Cycle to Work scheme up to £5,000 and a green car salary sacrifice scheme Employee share scheme where your purchases are matched A day's paid leave each year to volunteer Modern offices in Leeds city centre For anyone coming from private practice, that also means no chargeable-hours target. Applicants must already have the right to work in the UK, as sponsorship isn't available for this role. Interested? Send your CV to Al at Parker Franklyn, or get in touch first for a confidential chat about the role and who the client is. Nothing goes to them without your say-so.
Nov 11, 2026
Full time
If you handle employers' and public liability injury claims and want your own caseload at a big global insurer, this one is worth a look. My client is one of the world's largest commercial insurers, with more than 13,000 people in 26 countries. Leeds is one of its main UK sites, and they're adding an EL/PL claims handler to their liability claims team there. It's a down-to-earth place to work. Big enough to give you a proper career, but not so big that you're just a number. The work You'll run your own caseload of employers' and public liability personal injury claims, taking them from first notification through to settlement. Day to day that means: Investigating claims and making clear liability decisions Reviewing medical reports and valuing claims, so the quantum is right Picking up coverage issues and checking what the policy actually responds to Spotting recovery, contribution and subrogation opportunities and following them through Negotiating settlements on a sensible, economic basis Setting accurate reserves and keeping them right as the claim moves on Instructing and managing solicitors and other experts, and keeping on top of their fees and advice Dealing with brokers, customers and internal teams, including underwriting Who it suits EL/PL claims handlers from an insurer who are already running their own injury caseload Paralegals, legal executives or fee earners from insurer defence firms who'd like to move to the insurer side People who are comfortable reading medical evidence and putting a value on a claim People with a good nose for investigation who are confident talking through coverage and negotiating liability Organised, clear communicators who build good relationships on the phone and in writing What's on offer Annual bonus scheme 10% employer pension contribution, and they'll match what you pay in yourself up to a further 7.5% 30 days' holiday, with the option to buy two more Private medical cover for you and your whole family Hybrid working, with flexible options such as compressed hours and part-time open to everyone Up to 20 days a year working remotely from abroad 26 weeks' parental leave at full pay Life assurance at four times salary, plus income protection Dental cover, a funded health check for over-40s and an Employee Assistance Programme Cycle to Work scheme up to £5,000 and a green car salary sacrifice scheme Employee share scheme where your purchases are matched A day's paid leave each year to volunteer Modern offices in Leeds city centre For anyone coming from private practice, that also means no chargeable-hours target. Applicants must already have the right to work in the UK, as sponsorship isn't available for this role. Interested? Send your CV to Al at Parker Franklyn, or get in touch first for a confidential chat about the role and who the client is. Nothing goes to them without your say-so.
The Business Our client is a rapidly growing, FCA-regulated loss assessing and property reinstatement business with a straightforward mission: to take the stress out of insurance claims for landlords, letting agents, building managers and homeowners. When a property is damaged - whether through a flood, an escape of water, a fire or anything in between - they step in and manage the entire process on behalf of their clients. That means everything from initial damage assessment and mitigation through to managing the insurer, instructing contractors, and signing off the finished reinstatement works. It's a business built on communication, trust, and getting things done properly - and it's growing quickly as a result. The Opportunity This is a desk-based Claims Handler role, but don't let that mislead you - you'll be central to how the operation functions. With a field-based team of Loss Assessors and Adjusters out visiting properties across the region, someone needs to be the engine room back at base: keeping claims moving, keeping the team organised, and making sure nothing slips through the cracks. If you're the kind of person who takes pride in being the one who actually holds things together, this role was written with you in mind. What You'll Be Doing Managing the internal claims system - uploading new instructions promptly and keeping all documentation accurate and up to date Proactively managing the diaries and travel logistics for the field-based team, including scheduling client and stakeholder meetings Providing thorough administrative support across the claims caseload, maintaining a high standard of organisation and accuracy on every file Raising and progressing claims that require low-touch site visits Offering internal guidance on policy wording and claims procedures, drawing on your own insurance experience Ensuring all compliance documentation - contractor certifications, insurance details, client correspondence - is correctly recorded and maintained Supporting FCA compliance reporting and contributing to ad hoc projects as the business grows Please note: a full DBS check will be required prior to commencing the role. What We're Looking For Demonstrable experience in building insurance claims, either with an insurer, a loss adjusting firm, or another regulated loss assessing practice A solid understanding of the UK insurance process, relevant terminology, and the policy life cycle IT-literate and detail-orientated - you'll be working through a claims management system where accuracy really matters Well organised, proactive, and happy to play a supporting role for a field-based team who are depending on you Ideally based within commuting distance of Wakefield, to connect with the core regional team when needed What's On Offer £28,000 - £32,000 basic salary, with the opportunity to earn additional variable income on top 30 days annual leave inclusive of bank holidays Statutory pension contributions Optional childcare salary sacrifice scheme 40-hour week, Monday to Friday, with genuine flexibility around how and when you work Fully remote working, with access to a shared office facility in Wakefield when needed Real opportunity to grow and develop your skills and career as a business with serious momentum continues to expand Interested? If you're working in insurance claims and want to be a key part of something that's genuinely going somewhere, I'd like to hear from you - in strict confidence.
Nov 10, 2026
Full time
The Business Our client is a rapidly growing, FCA-regulated loss assessing and property reinstatement business with a straightforward mission: to take the stress out of insurance claims for landlords, letting agents, building managers and homeowners. When a property is damaged - whether through a flood, an escape of water, a fire or anything in between - they step in and manage the entire process on behalf of their clients. That means everything from initial damage assessment and mitigation through to managing the insurer, instructing contractors, and signing off the finished reinstatement works. It's a business built on communication, trust, and getting things done properly - and it's growing quickly as a result. The Opportunity This is a desk-based Claims Handler role, but don't let that mislead you - you'll be central to how the operation functions. With a field-based team of Loss Assessors and Adjusters out visiting properties across the region, someone needs to be the engine room back at base: keeping claims moving, keeping the team organised, and making sure nothing slips through the cracks. If you're the kind of person who takes pride in being the one who actually holds things together, this role was written with you in mind. What You'll Be Doing Managing the internal claims system - uploading new instructions promptly and keeping all documentation accurate and up to date Proactively managing the diaries and travel logistics for the field-based team, including scheduling client and stakeholder meetings Providing thorough administrative support across the claims caseload, maintaining a high standard of organisation and accuracy on every file Raising and progressing claims that require low-touch site visits Offering internal guidance on policy wording and claims procedures, drawing on your own insurance experience Ensuring all compliance documentation - contractor certifications, insurance details, client correspondence - is correctly recorded and maintained Supporting FCA compliance reporting and contributing to ad hoc projects as the business grows Please note: a full DBS check will be required prior to commencing the role. What We're Looking For Demonstrable experience in building insurance claims, either with an insurer, a loss adjusting firm, or another regulated loss assessing practice A solid understanding of the UK insurance process, relevant terminology, and the policy life cycle IT-literate and detail-orientated - you'll be working through a claims management system where accuracy really matters Well organised, proactive, and happy to play a supporting role for a field-based team who are depending on you Ideally based within commuting distance of Wakefield, to connect with the core regional team when needed What's On Offer £28,000 - £32,000 basic salary, with the opportunity to earn additional variable income on top 30 days annual leave inclusive of bank holidays Statutory pension contributions Optional childcare salary sacrifice scheme 40-hour week, Monday to Friday, with genuine flexibility around how and when you work Fully remote working, with access to a shared office facility in Wakefield when needed Real opportunity to grow and develop your skills and career as a business with serious momentum continues to expand Interested? If you're working in insurance claims and want to be a key part of something that's genuinely going somewhere, I'd like to hear from you - in strict confidence.
Fully Remote Available Up to £45,000 Basic + Generous Bonus Leeds-Based Independent Broker A lead generation role where quality matters more than call statistics. If you're good at generating new business opportunities but frustrated by unrealistic call targets, poor-quality data or pressure to book appointments for the sake of it, this could be worth a conversation. I'm recruiting for a growing independent commercial insurance broker that's looking for an experienced Contact Manager to help develop its commercial business. This isn't a typical high-volume telesales position. They're not expecting you to make 150-200 calls a day or fill an Account Executive's diary with meetings that have little chance of going anywhere. They'd much rather you research a business properly, understand who you're speaking to and have a worthwhile conversation that could eventually lead to a new client. They appreciate that good opportunities take time to develop, particularly in commercial insurance, where renewal dates and established relationships play such an important part. And importantly, you'll be rewarded for the results you deliver. What would you be doing? You'll be working closely with experienced Commercial Account Executives, identifying businesses that could benefit from reviewing their insurance arrangements. The good news is that you won't be starting from scratch. The company already has an established, cleansed database of business contacts and insurance renewal dates, giving you a strong starting point. Alongside developing these existing prospects, you'll also research and identify new businesses to approach, with a particular interest in growing their presence within the construction sector. Your role will involve identifying the right decision-makers, understanding their business and insurance renewal dates, developing relationships and arranging qualified appointments. And when it comes to what constitutes a good appointment, they're sensible. They're not expecting you to complete a full insurance review before arranging a meeting. At a minimum, they're looking for a genuine prospect who's open to discussing their arrangements at renewal, with some understanding of what might encourage them to consider another broker. The more information you can obtain, the better, but they recognise that every opportunity is different. Ultimately, they want someone who understands the difference between a name in a diary and a genuine commercial opportunity. Who are they looking for? Ideally, you'll already have experience generating new business opportunities within commercial insurance. You'll understand how the renewal cycle works, be comfortable talking to business owners and decision-makers, and have a proven track record of identifying opportunities that result in new business. For someone who can demonstrate this experience and success, there's a basic salary of up to circa £45,000 available. However, insurance experience isn't essential. They're also interested in speaking with successful B2B lead generation professionals who have a consultative approach, strong research skills and the ability to build relationships with senior decision-makers. For someone coming from outside insurance, the salary is likely to be around £35,000, although there's flexibility for an exceptional candidate. What matters most is that you're commercially aware, naturally curious, confident on the telephone and genuinely enjoy the challenge of opening doors. A role you can make your own The company has already enjoyed considerable success with its lead generation function and recognises just how important the right person can be to its growth. This is a key appointment, rather than simply another person being brought in to make calls. They're equally happy to recruit someone who wants to establish themselves as a successful, well-rewarded Contact Manager for the long term, or someone who has ambitions to develop into a client-facing Commercial Account Executive role. There's no expectation that you have to move into an Account Executive position to progress or be valued. If you're excellent at generating opportunities and want to continue doing that, they'll appreciate what you bring. Equally, if your longer-term ambitions involve managing clients and developing your own portfolio, it's a business where that conversation can be had. What's on offer? Up to £45,000 basic salary for someone with a successful track record in commercial insurance lead generation. Generous bonus scheme , rewarding you for qualified appointments and paying a percentage of income generated from successful new business. Fully remote working available , with the option to spend time in the office on the outskirts of Leeds if you're local. Free parking is available. An existing, cleansed database of business contacts and insurance renewal dates. The opportunity to develop new prospect relationships, particularly within construction. Sensible, commercially focused expectations rather than excessive call-volume targets. A growing independent broker that recognises and rewards the contribution of its people. The opportunity to build a long-term career in lead generation or potentially develop towards an Account Executive position, depending on your ambitions. Interested? If you're already successful in commercial insurance lead generation but feel you could achieve more with the right backing, realistic expectations and a rewarding bonus structure, I'd be particularly interested in speaking with you. Equally, if you've developed a strong track record in B2B lead generation and fancy applying those skills within commercial insurance, this could be an excellent opportunity. You don't need to be actively looking for something new. Get in touch for a confidential conversation, and I'll happily explain more about the business, the people involved and what they're looking to achieve.
Nov 10, 2026
Full time
Fully Remote Available Up to £45,000 Basic + Generous Bonus Leeds-Based Independent Broker A lead generation role where quality matters more than call statistics. If you're good at generating new business opportunities but frustrated by unrealistic call targets, poor-quality data or pressure to book appointments for the sake of it, this could be worth a conversation. I'm recruiting for a growing independent commercial insurance broker that's looking for an experienced Contact Manager to help develop its commercial business. This isn't a typical high-volume telesales position. They're not expecting you to make 150-200 calls a day or fill an Account Executive's diary with meetings that have little chance of going anywhere. They'd much rather you research a business properly, understand who you're speaking to and have a worthwhile conversation that could eventually lead to a new client. They appreciate that good opportunities take time to develop, particularly in commercial insurance, where renewal dates and established relationships play such an important part. And importantly, you'll be rewarded for the results you deliver. What would you be doing? You'll be working closely with experienced Commercial Account Executives, identifying businesses that could benefit from reviewing their insurance arrangements. The good news is that you won't be starting from scratch. The company already has an established, cleansed database of business contacts and insurance renewal dates, giving you a strong starting point. Alongside developing these existing prospects, you'll also research and identify new businesses to approach, with a particular interest in growing their presence within the construction sector. Your role will involve identifying the right decision-makers, understanding their business and insurance renewal dates, developing relationships and arranging qualified appointments. And when it comes to what constitutes a good appointment, they're sensible. They're not expecting you to complete a full insurance review before arranging a meeting. At a minimum, they're looking for a genuine prospect who's open to discussing their arrangements at renewal, with some understanding of what might encourage them to consider another broker. The more information you can obtain, the better, but they recognise that every opportunity is different. Ultimately, they want someone who understands the difference between a name in a diary and a genuine commercial opportunity. Who are they looking for? Ideally, you'll already have experience generating new business opportunities within commercial insurance. You'll understand how the renewal cycle works, be comfortable talking to business owners and decision-makers, and have a proven track record of identifying opportunities that result in new business. For someone who can demonstrate this experience and success, there's a basic salary of up to circa £45,000 available. However, insurance experience isn't essential. They're also interested in speaking with successful B2B lead generation professionals who have a consultative approach, strong research skills and the ability to build relationships with senior decision-makers. For someone coming from outside insurance, the salary is likely to be around £35,000, although there's flexibility for an exceptional candidate. What matters most is that you're commercially aware, naturally curious, confident on the telephone and genuinely enjoy the challenge of opening doors. A role you can make your own The company has already enjoyed considerable success with its lead generation function and recognises just how important the right person can be to its growth. This is a key appointment, rather than simply another person being brought in to make calls. They're equally happy to recruit someone who wants to establish themselves as a successful, well-rewarded Contact Manager for the long term, or someone who has ambitions to develop into a client-facing Commercial Account Executive role. There's no expectation that you have to move into an Account Executive position to progress or be valued. If you're excellent at generating opportunities and want to continue doing that, they'll appreciate what you bring. Equally, if your longer-term ambitions involve managing clients and developing your own portfolio, it's a business where that conversation can be had. What's on offer? Up to £45,000 basic salary for someone with a successful track record in commercial insurance lead generation. Generous bonus scheme , rewarding you for qualified appointments and paying a percentage of income generated from successful new business. Fully remote working available , with the option to spend time in the office on the outskirts of Leeds if you're local. Free parking is available. An existing, cleansed database of business contacts and insurance renewal dates. The opportunity to develop new prospect relationships, particularly within construction. Sensible, commercially focused expectations rather than excessive call-volume targets. A growing independent broker that recognises and rewards the contribution of its people. The opportunity to build a long-term career in lead generation or potentially develop towards an Account Executive position, depending on your ambitions. Interested? If you're already successful in commercial insurance lead generation but feel you could achieve more with the right backing, realistic expectations and a rewarding bonus structure, I'd be particularly interested in speaking with you. Equally, if you've developed a strong track record in B2B lead generation and fancy applying those skills within commercial insurance, this could be an excellent opportunity. You don't need to be actively looking for something new. Get in touch for a confidential conversation, and I'll happily explain more about the business, the people involved and what they're looking to achieve.
