Head of Proposition - Legacies Internally this role is known as Head of Pledge Salary : £85,000 - £92,000 plus benefits Reports to: Director of Fundraising & Engagement Propositions Directorate: Marketing, Fundraising & Engagement Contract: Permanent Hours: Full time 35 hours per week Location: Stratford, London Office-based with high flexibility (1-2 days per week in the office) Closing date: 24 May :55 Interview Process: Screening calls, followed by 2 stage interview process including a task related to the role. Visa sponsorship: Cancer Research UK can consider visa sponsorship for this vacancy. If this applies to you, please ensure that this is clearly marked on your application. Cancer Research UK exists to beat cancer - and our fundraising propositions are critical to making that possible. We are seeking a Head of Proposition - Legacies to lead the end to end design, delivery and growth of one of CRUK's most important fundraising propositions. This senior leadership role combines commercial accountability, innovation and people leadership to deliver sustainable long term value. This is an opportunity to lead one of the UK charity sector's most significant income streams. You will drive a clear proposition vision rooted in audience insight, design compelling end to end supporter experiences, and deliver growth over both the short and long term. You will bring the credibility to lead legacy strategy with senior leaders and trustees, influencing at the highest levels while partnering across marketing, data, technology and delivery teams. Commercially astute and evidence led, you will strengthen performance management, forecasting and prioritisation, balancing strategic ambition with operational grip. This is not solely a functional legacy role. It is a proposition leadership role, with Legacies as its core focus whilst playing a key part in shaping the future of Fundraising & Engagement Propositions at Cancer Research UK. What will I be doing? Reshape the strategic direction and deliver sustainable growth of the Legacy proposition, defining a clear, compelling vision rooted in audience need, insight and CRUK strategy. Own performance and long-term value, shaping and delivering a bold, evidence led growth strategy that increases consideration, market share and the value of complex gifts across diverse audiences. Work with matrixed teams to design and evolve brilliant end-to-end experiences, working across channels, journeys and touchpoints to create emotionally resonant, modern supporter experiences at scale. Lead innovation and modernisation, using insight, test and learn approaches and strong commercial judgement to respond to a rapidly changing wealth and fundraising landscape. Shape how technology enables the proposition, partnering closely across digital, data and delivery to ensure seamless, future ready journeys. Build and lead high performing, multidisciplinary teams, bringing together proposition, operations and specialist expertise to deliver excellence through inclusive, empowering leadership. Act as a visible sector leader and trusted internal partner, influencing senior stakeholders and playing an active role in the wider transformation of fundraising at Cancer Research UK. What are we looking for? Experience leading a complex proposition, product or portfolio in a customer centric environment, balancing delivery today with long-term value. Strong commercial judgement, with the confidence to make evidence led trade-offs and prioritisation decisions. A deep understanding of audience behaviour, and how insight, digital capability and service design come together to create compelling end-to-end experiences. A compelling communicator and influencer, able to articulate vision clearly and bring diverse stakeholders with you. Proven leadership of large, multidisciplinary teams in complex matrixed organisations; an inclusive, inspiring leader who delivers through strong relationships. A strategic, future focused mindset, comfortable leading through ambiguity and change. Curiosity, ambition and a genuine desire to push the sector forward, not replicate what's gone before. Our organisation values are designed to guide all that we do. Bold: Act with ambition, courage and determination Credible: Act with rigour and professionalism Human : Act to have a positive impact on people Together: Act inclusively and collaboratively We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer. If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience, we'd still love to hear from you. What will I gain? We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals. You can explore our benefits by visiting our careers web page. How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively. For more information on this career opportunity please visit our website or contact us. For more updates on our work and careers, follow us on: Linked In, Facebook, Instagram, X and YouTube.
May 16, 2026
Full time
Head of Proposition - Legacies Internally this role is known as Head of Pledge Salary : £85,000 - £92,000 plus benefits Reports to: Director of Fundraising & Engagement Propositions Directorate: Marketing, Fundraising & Engagement Contract: Permanent Hours: Full time 35 hours per week Location: Stratford, London Office-based with high flexibility (1-2 days per week in the office) Closing date: 24 May :55 Interview Process: Screening calls, followed by 2 stage interview process including a task related to the role. Visa sponsorship: Cancer Research UK can consider visa sponsorship for this vacancy. If this applies to you, please ensure that this is clearly marked on your application. Cancer Research UK exists to beat cancer - and our fundraising propositions are critical to making that possible. We are seeking a Head of Proposition - Legacies to lead the end to end design, delivery and growth of one of CRUK's most important fundraising propositions. This senior leadership role combines commercial accountability, innovation and people leadership to deliver sustainable long term value. This is an opportunity to lead one of the UK charity sector's most significant income streams. You will drive a clear proposition vision rooted in audience insight, design compelling end to end supporter experiences, and deliver growth over both the short and long term. You will bring the credibility to lead legacy strategy with senior leaders and trustees, influencing at the highest levels while partnering across marketing, data, technology and delivery teams. Commercially astute and evidence led, you will strengthen performance management, forecasting and prioritisation, balancing strategic ambition with operational grip. This is not solely a functional legacy role. It is a proposition leadership role, with Legacies as its core focus whilst playing a key part in shaping the future of Fundraising & Engagement Propositions at Cancer Research UK. What will I be doing? Reshape the strategic direction and deliver sustainable growth of the Legacy proposition, defining a clear, compelling vision rooted in audience need, insight and CRUK strategy. Own performance and long-term value, shaping and delivering a bold, evidence led growth strategy that increases consideration, market share and the value of complex gifts across diverse audiences. Work with matrixed teams to design and evolve brilliant end-to-end experiences, working across channels, journeys and touchpoints to create emotionally resonant, modern supporter experiences at scale. Lead innovation and modernisation, using insight, test and learn approaches and strong commercial judgement to respond to a rapidly changing wealth and fundraising landscape. Shape how technology enables the proposition, partnering closely across digital, data and delivery to ensure seamless, future ready journeys. Build and lead high performing, multidisciplinary teams, bringing together proposition, operations and specialist expertise to deliver excellence through inclusive, empowering leadership. Act as a visible sector leader and trusted internal partner, influencing senior stakeholders and playing an active role in the wider transformation of fundraising at Cancer Research UK. What are we looking for? Experience leading a complex proposition, product or portfolio in a customer centric environment, balancing delivery today with long-term value. Strong commercial judgement, with the confidence to make evidence led trade-offs and prioritisation decisions. A deep understanding of audience behaviour, and how insight, digital capability and service design come together to create compelling end-to-end experiences. A compelling communicator and influencer, able to articulate vision clearly and bring diverse stakeholders with you. Proven leadership of large, multidisciplinary teams in complex matrixed organisations; an inclusive, inspiring leader who delivers through strong relationships. A strategic, future focused mindset, comfortable leading through ambiguity and change. Curiosity, ambition and a genuine desire to push the sector forward, not replicate what's gone before. Our organisation values are designed to guide all that we do. Bold: Act with ambition, courage and determination Credible: Act with rigour and professionalism Human : Act to have a positive impact on people Together: Act inclusively and collaboratively We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer. If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience, we'd still love to hear from you. What will I gain? We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals. You can explore our benefits by visiting our careers web page. How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively. For more information on this career opportunity please visit our website or contact us. For more updates on our work and careers, follow us on: Linked In, Facebook, Instagram, X and YouTube.
Award-winning and bold innovation. Modern Tech-Stack. Impacting the future. Technical Lead - Artificial Intelligence £70,000 - £77,000 plus benefits Reports to: Head of Engineering Grade: P3 (MP) Directorate : Chief Operating Office Contract : 2 year fixed-term contract Hours: Full time 35 hours per week Location: Stratford, London , high flexibility. We know great work doesn't happen in just one place or one way. This role is designed to be highly flexible, with the opportunity to work largely remotely, alongside occasional time in our offices for collaboration when it adds the most value. Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship. Closing date: 31 May 2026, 23:55. Note we are shortlisting on an ongoing basis - please do not delay applying for the role. How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the application questions and work history section of the online application form for us to be able to assess you quickly, fairly, and objectively. If you require more time to apply as part of a reasonable adjustment, please contact as soon as possible. Recruitment process: 3 stage interview process consisting of a screening call, role-based competency interview and technical task. At Cancer Research UK, we exist to beat cancer. At Cancer Research UK, we are a community of professionals with purpose. Every day, we push boundaries to beat cancer-yet we know we must go. Technical Lead - Artificial Intelligence At Cancer Research UK, we're harnessing the power of Artificial Intelligence to help beat cancer. From Generative and Agentic AI to machine learning, AI is becoming a transformative capability across our organisation - helping us work smarter, accelerate scientific discovery, and create more personalised and meaningful experiences for our supporters. This is a chance to take on a highly flexible Technical Lead role where you can apply your deep technical expertise to purposeful work, while enjoying the autonomy to work largely remotely and shape solutions that genuinely matter. About the role As a Technical Lead, you'll play a critical role in turning ambitious AI opportunities into high quality, scalable technology solutions. You'll work across the full lifecycle - from early stage ideas and proof of concepts through to production ready systems that are embedded into the organisation. You'll be accountable for technical quality and delivery, working in a highly matrixed environment alongside internal product teams and trusted external partners. Technology agnostic and adaptable, you'll help shape problem statements, align solution designs to our AI vision, and guide teams through complex technical decisions. This is a hands on leadership role that offers variety, influence, and the opportunity to help define how engineering practices evolve in the age of AI - all while supporting a mission that saves lives. What will I be doing? Act as Technical Lead for key AI initiatives at different stages - from emerging ideas and proofs of concept through to solutions ready to scale and operationalise Assess technical complexity, feasibility, and effort, helping teams make informed delivery decisions Identify where foundational changes to platforms or infrastructure are needed to unlock AI capabilities Work with Product Managers and colleagues to assess when and how to partner with external suppliers Collaborate closely with Product and Project Managers, Architects, UX and Service Designers, and Business Analysts to understand user needs and iteratively design effective solutions Provide technical assurance and constructive challenge for external technology partners Validate high level designs and support smooth transitions from design into delivery Produce low level designs, technical work plans, and documentation in line with delivery standards Proactively surface technical risks, issues, and dependencies to initiative leads Contribute significantly to testing strategies and plans to ensure solutions are robust, secure, and reliable What are we looking for? We're looking for someone who brings both strong technical leadership and a genuine interest in how AI can create real world value. You'll have: Experience delivering Commercial Off the Shelf (COTS) and Software as a Service (SaaS) solutions, from procurement through to live operation Recent, hands on experience writing clean, maintainable, and well tested code using proven design patterns The curiosity and adaptability to learn new languages, frameworks, and tools Deep technical expertise and the confidence to tackle complex problems independently A strong interest in AI and innovation, with the ability to role model how modern engineering practices can evolve to deliver greater impact Experience working across a range of domains, with the ability to context switch as priorities change Proven experience running critical services in production and designing scalable, secure, and highly available systems Experience acting as a technical lead: defining solutions from scratch, shaping technical direction, and reviewing the work of other engineers Knowledge of modern software delivery approaches (e.g. Scrum, Kanban), with some understanding of spec driven development Excellent communication skills, enabling you to explain complex ideas clearly and influence both technical and non technical stakeholders Comfort working in complex environments with multiple priorities, and the resilience to adapt to continual change Highly desirable to have experience implementing bespoke data, machine learning or AI solutions from pilot through to operationalisation. Ideally hold a professional certification (e.g. cloud architect) in at least one major cloud data platform (e.g. GCP, Azure, AWS, Snowflake, Databricks) and will, ideally, be an active participant in that cloud's community. Our organisation values are designed to guide all that we do. Bold: Act with ambition, courage and determination Credible: Act with rigour and professionalism Human: Act to have a positive impact on people Together: Act inclusively and collaboratively We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer. You'll help make breakthroughs possible-not just in laboratories, but in parliaments, communities and homes across the UK. Together, we're building a future where everybody lives longer, better lives free from the fear of cancer. Ready to use your voice to help save lives? We'd love to hear from you. What will I gain? We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals. You can explore our benefits by visiting our careers web page. Internal applicants' eligibility criteria Internal candidates should ideally have completed their 6-month 'getting started' period before applying for other roles. You should also advise your current line manager at the point you make an internal application, or at the latest, at the point of being invited for an interview. All internal candidates applying for a secondment, must have: completed their getting started period discussed their intention to apply and gained approval to apply with their line manager been in their substantive (home) role for at least 6 months (this is only applicable if you have previously been on secondment) If you do not confirm that you meet these requirements, we will not be able to progress your application. Additional information For more information about working with us please visit our website or contact us at . For more updates on our work and careers, follow us on: LinkedIn, Facebook, Instagram, X and YouTube.
May 16, 2026
Full time
Award-winning and bold innovation. Modern Tech-Stack. Impacting the future. Technical Lead - Artificial Intelligence £70,000 - £77,000 plus benefits Reports to: Head of Engineering Grade: P3 (MP) Directorate : Chief Operating Office Contract : 2 year fixed-term contract Hours: Full time 35 hours per week Location: Stratford, London , high flexibility. We know great work doesn't happen in just one place or one way. This role is designed to be highly flexible, with the opportunity to work largely remotely, alongside occasional time in our offices for collaboration when it adds the most value. Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship. Closing date: 31 May 2026, 23:55. Note we are shortlisting on an ongoing basis - please do not delay applying for the role. How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the application questions and work history section of the online application form for us to be able to assess you quickly, fairly, and objectively. If you require more time to apply as part of a reasonable adjustment, please contact as soon as possible. Recruitment process: 3 stage interview process consisting of a screening call, role-based competency interview and technical task. At Cancer Research UK, we exist to beat cancer. At Cancer Research UK, we are a community of professionals with purpose. Every day, we push boundaries to beat cancer-yet we know we must go. Technical Lead - Artificial Intelligence At Cancer Research UK, we're harnessing the power of Artificial Intelligence to help beat cancer. From Generative and Agentic AI to machine learning, AI is becoming a transformative capability across our organisation - helping us work smarter, accelerate scientific discovery, and create more personalised and meaningful experiences for our supporters. This is a chance to take on a highly flexible Technical Lead role where you can apply your deep technical expertise to purposeful work, while enjoying the autonomy to work largely remotely and shape solutions that genuinely matter. About the role As a Technical Lead, you'll play a critical role in turning ambitious AI opportunities into high quality, scalable technology solutions. You'll work across the full lifecycle - from early stage ideas and proof of concepts through to production ready systems that are embedded into the organisation. You'll be accountable for technical quality and delivery, working in a highly matrixed environment alongside internal product teams and trusted external partners. Technology agnostic and adaptable, you'll help shape problem statements, align solution designs to our AI vision, and guide teams through complex technical decisions. This is a hands on leadership role that offers variety, influence, and the opportunity to help define how engineering practices evolve in the age of AI - all while supporting a mission that saves lives. What will I be doing? Act as Technical Lead for key AI initiatives at different stages - from emerging ideas and proofs of concept through to solutions ready to scale and operationalise Assess technical complexity, feasibility, and effort, helping teams make informed delivery decisions Identify where foundational changes to platforms or infrastructure are needed to unlock AI capabilities Work with Product Managers and colleagues to assess when and how to partner with external suppliers Collaborate closely with Product and Project Managers, Architects, UX and Service Designers, and Business Analysts to understand user needs and iteratively design effective solutions Provide technical assurance and constructive challenge for external technology partners Validate high level designs and support smooth transitions from design into delivery Produce low level designs, technical work plans, and documentation in line with delivery standards Proactively surface technical risks, issues, and dependencies to initiative leads Contribute significantly to testing strategies and plans to ensure solutions are robust, secure, and reliable What are we looking for? We're looking for someone who brings both strong technical leadership and a genuine interest in how AI can create real world value. You'll have: Experience delivering Commercial Off the Shelf (COTS) and Software as a Service (SaaS) solutions, from procurement through to live operation Recent, hands on experience writing clean, maintainable, and well tested code using proven design patterns The curiosity and adaptability to learn new languages, frameworks, and tools Deep technical expertise and the confidence to tackle complex problems independently A strong interest in AI and innovation, with the ability to role model how modern engineering practices can evolve to deliver greater impact Experience working across a range of domains, with the ability to context switch as priorities change Proven experience running critical services in production and designing scalable, secure, and highly available systems Experience acting as a technical lead: defining solutions from scratch, shaping technical direction, and reviewing the work of other engineers Knowledge of modern software delivery approaches (e.g. Scrum, Kanban), with some understanding of spec driven development Excellent communication skills, enabling you to explain complex ideas clearly and influence both technical and non technical stakeholders Comfort working in complex environments with multiple priorities, and the resilience to adapt to continual change Highly desirable to have experience implementing bespoke data, machine learning or AI solutions from pilot through to operationalisation. Ideally hold a professional certification (e.g. cloud architect) in at least one major cloud data platform (e.g. GCP, Azure, AWS, Snowflake, Databricks) and will, ideally, be an active participant in that cloud's community. Our organisation values are designed to guide all that we do. Bold: Act with ambition, courage and determination Credible: Act with rigour and professionalism Human: Act to have a positive impact on people Together: Act inclusively and collaboratively We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer. You'll help make breakthroughs possible-not just in laboratories, but in parliaments, communities and homes across the UK. Together, we're building a future where everybody lives longer, better lives free from the fear of cancer. Ready to use your voice to help save lives? We'd love to hear from you. What will I gain? We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals. You can explore our benefits by visiting our careers web page. Internal applicants' eligibility criteria Internal candidates should ideally have completed their 6-month 'getting started' period before applying for other roles. You should also advise your current line manager at the point you make an internal application, or at the latest, at the point of being invited for an interview. All internal candidates applying for a secondment, must have: completed their getting started period discussed their intention to apply and gained approval to apply with their line manager been in their substantive (home) role for at least 6 months (this is only applicable if you have previously been on secondment) If you do not confirm that you meet these requirements, we will not be able to progress your application. Additional information For more information about working with us please visit our website or contact us at . For more updates on our work and careers, follow us on: LinkedIn, Facebook, Instagram, X and YouTube.
Bigger picture thinking. Community values. Trustworthy peers. Senior Service Innovation Lead -Cancer Patient Information Services Could be known as Senior Service Transformation Lead, Innovation Lead, Senior Project Innovation Lead. £58,000 - £64,300 plus benefits Reports to: Head of Cancer Patient Information Services Grade: M2 Directorate : Policy, Information and Communications Contract : Permanent Hours: Full time 35 hours per week Location : Stratford, London .Office-based with high flexibility (1-2 days per week in the office). We are open to flexible working options. If you would like to discuss this, please get in touch. Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship. Closing date: 31 May 2026, 23:55. Please do not delay applying as we will be shortlisting on application as we are looking to urgently fill this role. How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history section and the application questions of the online application form for us to be able to assess you quickly, fairly, and objectively. If you require more time to apply as part of a reasonable adjustment, please contact as soon as possible. Recruitment process: 2 stage, 1st stage competency questions, 2nd stage presentation and competency questions. Interview date: We will be shortlisting and interviewing on application. At Cancer Research UK, we exist to beat cancer. We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone who wants to develop their skills, someone like you. About the Service Development Unit and Cancer Patient Information Services We're creating a brand new Service Development Unit to innovate within our Cancer Patient Information Services team, and you'll be the leader who brings it to life. This new innovation team will help us rethink the ways we reach and engage people with our information services in the AI era. Working to test and learn through a series of agile sprints, the team will also explore how we personalise and tailor the journeys we take people on across channels. The overall aim of the unit is to reach more people and create experiences that deepen the value and impact we offer. The wider Cancer Patient Information Services team the Unit sits within includes our sector leading cancer information content delivered through our website About Cancer Cancer Research UK , our nurse led helpline Cancer Research UK and our online peer support community Cancer Chat Cancer Chat Cancer Research UK About the role In this role, you'll lead a team shaping and delivering innovative prototypes and experiments, that transform how people discover and experience our information services. You'll use design thinking and agile ways of working to deliver creative, user-centred ideas at pace. Working side by side with our Information Services teams and fundraising colleagues, you'll help us build personalised journeys for our audiences and explore new, AI informed ways of reaching and supporting people. You'll lead a small team including service design, content design and a patient information specialist. You will also facilitate how the team works with a collaborative network of colleagues across CRUK - all passionate about making a real, lasting difference. What you'll do Lead innovation and service development: Build a model that lets us experiment and test our way to genuinely new approaches to reaching and engaging people living with cancer Lead a small multidisciplinary team of content, service design and cancer experts. Build an agile, sprint based model that champions experimentation and continuous learning. Drive idea generation, prototyping and testing using design thinking methods. Co-develop a strategic roadmap with our Fundraising Proposition and innovation teams, focusing on personalised, "information seeker to supporter" journeys. Work collaboratively with colleagues within Information Services and across CRUK to test and model new omni-channel approaches. Ensure our work aligns with CRUK's wider strategy and impact framework. Support strategic planning around a diversified channel approach to delivering our information services. Collaborate and influence: Build strong, trusting partnerships across CRUK - from frontline teams to senior leaders. Embed agile, matrix working practices with digital, content, innovation and fundraising teams. Work closely with our Patient Information and Digital Specialist teams to ensure coherence across our content estate. Bring fresh thinking into CRUK by connecting with external partners and the wider innovation community. Communicate complex ideas in simple, accessible language and help shape business cases for future investment. Champion insight driven practice: Use design thinking to deeply understand user needs and turn them into meaningful solutions. Ensure every project is grounded in evidence, powered by data and evaluated through clear KPIs. Partner with insight and analytics teams to learn, iterate and identify what to scale - and what to stop. What you'll bring: Experience delivering innovation projects from idea through to launch, ideally in a charity, health or public sector setting. Strong service design skills and familiarity with behavioural insights and rapid innovation techniques. A solid understanding of agile methodologies, including running sprints and prototyping cycles. Up to date knowledge of AI and a keen interest in applying AI tools to content or digital services. Confidence using data to guide decisions and measure impact. Excellent stakeholder management and the ability to influence across a complex organisation. A user first mindset and passion for involving people with lived experience. A strong strategic thinker, able to contribute to strategy development and strategic discussions Desirable: Experience in health or charity services; formal training in design thinking; experience setting up innovation labs. Join us and help shape the future of how we support people affected by cancer. Together, we'll go further - faster. Our organisation values are designed to guide all that we do. Bold: Act with ambition, courage and determination Credible: Act with rigour and professionalism Human: Act to have a positive impact on people Together: Act inclusively and collaboratively We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer. If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience, we'd still love to hear from you. What will I gain? We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals. You can explore our benefits by visiting our careers web page. Internal Eligibility Criteria Internal candidates should ideally have completed their 6-month 'getting started' period before applying for other roles. You should also advise your current line manager at the point you make an internal application, or at the latest, at the point of being invited for an interview. All internal candidates applying for a secondment, must have: completed their getting started period discussed their intention to apply and gained approval to apply with their line manager been in their substantive (home) role for at least 6 months (this is only applicable if you have previously been on secondment) If you do not confirm that you meet these requirements, we will not be able to progress your application. Additional information For more information about working with us please visit our website or contact us. For more updates on our work and careers, follow us on: LinkedIn, Facebook, Instagram, X and YouTube.
May 15, 2026
Full time
Bigger picture thinking. Community values. Trustworthy peers. Senior Service Innovation Lead -Cancer Patient Information Services Could be known as Senior Service Transformation Lead, Innovation Lead, Senior Project Innovation Lead. £58,000 - £64,300 plus benefits Reports to: Head of Cancer Patient Information Services Grade: M2 Directorate : Policy, Information and Communications Contract : Permanent Hours: Full time 35 hours per week Location : Stratford, London .Office-based with high flexibility (1-2 days per week in the office). We are open to flexible working options. If you would like to discuss this, please get in touch. Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship. Closing date: 31 May 2026, 23:55. Please do not delay applying as we will be shortlisting on application as we are looking to urgently fill this role. How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history section and the application questions of the online application form for us to be able to assess you quickly, fairly, and objectively. If you require more time to apply as part of a reasonable adjustment, please contact as soon as possible. Recruitment process: 2 stage, 1st stage competency questions, 2nd stage presentation and competency questions. Interview date: We will be shortlisting and interviewing on application. At Cancer Research UK, we exist to beat cancer. We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone who wants to develop their skills, someone like you. About the Service Development Unit and Cancer Patient Information Services We're creating a brand new Service Development Unit to innovate within our Cancer Patient Information Services team, and you'll be the leader who brings it to life. This new innovation team will help us rethink the ways we reach and engage people with our information services in the AI era. Working to test and learn through a series of agile sprints, the team will also explore how we personalise and tailor the journeys we take people on across channels. The overall aim of the unit is to reach more people and create experiences that deepen the value and impact we offer. The wider Cancer Patient Information Services team the Unit sits within includes our sector leading cancer information content delivered through our website About Cancer Cancer Research UK , our nurse led helpline Cancer Research UK and our online peer support community Cancer Chat Cancer Chat Cancer Research UK About the role In this role, you'll lead a team shaping and delivering innovative prototypes and experiments, that transform how people discover and experience our information services. You'll use design thinking and agile ways of working to deliver creative, user-centred ideas at pace. Working side by side with our Information Services teams and fundraising colleagues, you'll help us build personalised journeys for our audiences and explore new, AI informed ways of reaching and supporting people. You'll lead a small team including service design, content design and a patient information specialist. You will also facilitate how the team works with a collaborative network of colleagues across CRUK - all passionate about making a real, lasting difference. What you'll do Lead innovation and service development: Build a model that lets us experiment and test our way to genuinely new approaches to reaching and engaging people living with cancer Lead a small multidisciplinary team of content, service design and cancer experts. Build an agile, sprint based model that champions experimentation and continuous learning. Drive idea generation, prototyping and testing using design thinking methods. Co-develop a strategic roadmap with our Fundraising Proposition and innovation teams, focusing on personalised, "information seeker to supporter" journeys. Work collaboratively with colleagues within Information Services and across CRUK to test and model new omni-channel approaches. Ensure our work aligns with CRUK's wider strategy and impact framework. Support strategic planning around a diversified channel approach to delivering our information services. Collaborate and influence: Build strong, trusting partnerships across CRUK - from frontline teams to senior leaders. Embed agile, matrix working practices with digital, content, innovation and fundraising teams. Work closely with our Patient Information and Digital Specialist teams to ensure coherence across our content estate. Bring fresh thinking into CRUK by connecting with external partners and the wider innovation community. Communicate complex ideas in simple, accessible language and help shape business cases for future investment. Champion insight driven practice: Use design thinking to deeply understand user needs and turn them into meaningful solutions. Ensure every project is grounded in evidence, powered by data and evaluated through clear KPIs. Partner with insight and analytics teams to learn, iterate and identify what to scale - and what to stop. What you'll bring: Experience delivering innovation projects from idea through to launch, ideally in a charity, health or public sector setting. Strong service design skills and familiarity with behavioural insights and rapid innovation techniques. A solid understanding of agile methodologies, including running sprints and prototyping cycles. Up to date knowledge of AI and a keen interest in applying AI tools to content or digital services. Confidence using data to guide decisions and measure impact. Excellent stakeholder management and the ability to influence across a complex organisation. A user first mindset and passion for involving people with lived experience. A strong strategic thinker, able to contribute to strategy development and strategic discussions Desirable: Experience in health or charity services; formal training in design thinking; experience setting up innovation labs. Join us and help shape the future of how we support people affected by cancer. Together, we'll go further - faster. Our organisation values are designed to guide all that we do. Bold: Act with ambition, courage and determination Credible: Act with rigour and professionalism Human: Act to have a positive impact on people Together: Act inclusively and collaboratively We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer. If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience, we'd still love to hear from you. What will I gain? We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals. You can explore our benefits by visiting our careers web page. Internal Eligibility Criteria Internal candidates should ideally have completed their 6-month 'getting started' period before applying for other roles. You should also advise your current line manager at the point you make an internal application, or at the latest, at the point of being invited for an interview. All internal candidates applying for a secondment, must have: completed their getting started period discussed their intention to apply and gained approval to apply with their line manager been in their substantive (home) role for at least 6 months (this is only applicable if you have previously been on secondment) If you do not confirm that you meet these requirements, we will not be able to progress your application. Additional information For more information about working with us please visit our website or contact us. For more updates on our work and careers, follow us on: LinkedIn, Facebook, Instagram, X and YouTube.
CAMPAIGNS OFFICER - VOLUNTEER MANAGEMENT Salary: £35,300 per annum pro rata Reports to: Campaigns Manager Directorate: Policy, Information and Communications Contract: 9 month fixed-term contract / secondment Working hours: 35 hours per week (we are open to compressed hours) Location: Stratford, London w/ high-flex (1 - 2 days per week in the office) Closing date: Sunday 5 October 2025, 23:55 Interview date: Thursday 9 and Friday 10 October 2025 Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship. At Cancer Research UK, we exist to beat cancer. We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone who shares our vision, someone like you. ? We have an exciting opportunity for you to join us as a Campaigns Officer (Volunteer Management). In this role, you'll be responsible for leading the stewardship of the charity's volunteer Campaigns Ambassadors to support the organisations campaigns, engagement and influencing work to achieve better outcomes for people, patients and professionals. This role is crucial in helping to deliver a strategy to grow and develop an effective Campaigns Ambassadors programme where campaigners are deeply engaged with our political influencing work. What will I be doing? Working in partnership with other Campaigns Officers in the team to develop and deliver the stewardship strategy for campaigners across the full volunteer life cycle Maintaining the volunteer management processes of the team, including communications to Campaigns Ambassadors and managing the logistics and content for campaign events, including our popular Parliament Day in summer 2026. Contributing to the ongoing strategic development of the Campaigns Ambassador programme and making suggestions for future improvements Contributing to, or leading, team wide projects to inform and improve the work of the Campaigns team Drafting communications for, and engaging with, both Campaigns Ambassadors and the rest of the charity to showcase the impact of the programme Liaising with key teams and stakeholders to improve the Campaigns Ambassador experience, increase volunteer numbers and internally promote the Campaigns Ambassador programme and demonstrate its impact Contributing to the wider work of the Campaigns team and to support the work of the Campaigns Managers. What skills will I need? Effective planning and project management skills with the ability to set and work to deadlines in complex, matrixed environments An innovative mindset, with a curiosity to continually improve and evaluate, using test and learn techniques, and promoting a 'dare to fail' culture Understanding of supporter journeys and what motivates individuals Strong written and verbal communication skills, including experience of producing clear, accurate and convincing communications Commitment to the involvement of patients and volunteers in our work, ranging from consultation to co-production Strong relationship management and influencing skills with the ability to adapt style, build a rapport and use empathy and understanding to respond to queries and requests Ability to prioritise and work well under pressure Passionate about campaigning and making a case for change that benefits people, patients and professionals. What will I gain? Each and every one of our employees contributes to our progress and is supporting our work to beat cancer. We think that's impressive. In return, we make sure you are supported by a generous benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well. Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more. We don't forget people have lives outside of work too and so we actively encourage a flexible working culture. Our work - from funding cutting-edge research to developing public policy - will change the world. It's exciting to be part of our team. How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you quickly, fairly, and objectively.
Oct 01, 2025
Full time
CAMPAIGNS OFFICER - VOLUNTEER MANAGEMENT Salary: £35,300 per annum pro rata Reports to: Campaigns Manager Directorate: Policy, Information and Communications Contract: 9 month fixed-term contract / secondment Working hours: 35 hours per week (we are open to compressed hours) Location: Stratford, London w/ high-flex (1 - 2 days per week in the office) Closing date: Sunday 5 October 2025, 23:55 Interview date: Thursday 9 and Friday 10 October 2025 Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship. At Cancer Research UK, we exist to beat cancer. We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone who shares our vision, someone like you. ? We have an exciting opportunity for you to join us as a Campaigns Officer (Volunteer Management). In this role, you'll be responsible for leading the stewardship of the charity's volunteer Campaigns Ambassadors to support the organisations campaigns, engagement and influencing work to achieve better outcomes for people, patients and professionals. This role is crucial in helping to deliver a strategy to grow and develop an effective Campaigns Ambassadors programme where campaigners are deeply engaged with our political influencing work. What will I be doing? Working in partnership with other Campaigns Officers in the team to develop and deliver the stewardship strategy for campaigners across the full volunteer life cycle Maintaining the volunteer management processes of the team, including communications to Campaigns Ambassadors and managing the logistics and content for campaign events, including our popular Parliament Day in summer 2026. Contributing to the ongoing strategic development of the Campaigns Ambassador programme and making suggestions for future improvements Contributing to, or leading, team wide projects to inform and improve the work of the Campaigns team Drafting communications for, and engaging with, both Campaigns Ambassadors and the rest of the charity to showcase the impact of the programme Liaising with key teams and stakeholders to improve the Campaigns Ambassador experience, increase volunteer numbers and internally promote the Campaigns Ambassador programme and demonstrate its impact Contributing to the wider work of the Campaigns team and to support the work of the Campaigns Managers. What skills will I need? Effective planning and project management skills with the ability to set and work to deadlines in complex, matrixed environments An innovative mindset, with a curiosity to continually improve and evaluate, using test and learn techniques, and promoting a 'dare to fail' culture Understanding of supporter journeys and what motivates individuals Strong written and verbal communication skills, including experience of producing clear, accurate and convincing communications Commitment to the involvement of patients and volunteers in our work, ranging from consultation to co-production Strong relationship management and influencing skills with the ability to adapt style, build a rapport and use empathy and understanding to respond to queries and requests Ability to prioritise and work well under pressure Passionate about campaigning and making a case for change that benefits people, patients and professionals. What will I gain? Each and every one of our employees contributes to our progress and is supporting our work to beat cancer. We think that's impressive. In return, we make sure you are supported by a generous benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well. Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more. We don't forget people have lives outside of work too and so we actively encourage a flexible working culture. Our work - from funding cutting-edge research to developing public policy - will change the world. It's exciting to be part of our team. How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you quickly, fairly, and objectively.
