Pertemps Thames Water

As a Class 1 HGV Driver, you will be an ambassador for Thames Water out on the road, where you will ensure that our values are upheld, and you will be driven to provide first-class customer service - you will truly be the face of Thames Water. You will work as part of the Logistics Delivery team, which operates a fleet of Potable Water Tankers to support both reactive and planned work. You will be joining a team that carries out the essential delivery of water to our customers. Within this team, you will learn how to take water samples before loading and discharging them into hydrants or reservoirs. This role consists of being able to follow processes and procedures. You will be expected to drive both HGV 1 and HGV 2 vehicles, which have manual and automatic gearboxes, plus various support vehicles such as Welfare vans. HGV Class 1 Driver Job Details This position is based at Maple Lodge STW. Full training and an excellent wider benefits package. Shift Pattern available: 38.5 hours per week - 4 on, 4 off (Days & Nights) - £42,435 per annum. 38.5 hours per week - 4 on, 4 off (Monday to Sunday Day shifts) - £37,337 per annum. What should you bring to the role? Experience as a Class 1 HGV Driver. Happy working on a rotational shift pattern, including days and nights. No more than 6 penalty points and no DR or IN convictions on your licence. A full driver CPC and a valid Driver Tachograph card. Demonstrate a clear knowledge of Transport Law and the Road Traffic Act. Have a working knowledge of Drivers' Hours rules and Working Time regulations. Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job, and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else, just let us know, we're here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.

As a Class 1 HGV Driver, you will be an ambassador for Thames Water out on the road, where you will ensure that our values are upheld, and you will be driven to provide first-class customer service - you will truly be the face of Thames Water. You will work as part of the Logistics Delivery team, which operates a fleet of Potable Water Tankers to support both reactive and planned work. You will be joining a team that carries out the essential delivery of water to our customers. Within this team, you will learn how to take water samples before loading and discharging them into hydrants or reservoirs. This role consists of being able to follow processes and procedures. You will be expected to drive both HGV 1 and HGV 2 vehicles, which have manual and automatic gearboxes, plus various support vehicles such as Welfare vans. HGV Class 1 Driver Job Details This position is based at Basingstoke STW. Full training and an excellent wider benefits package. Shift Pattern available: 38.5 hours per week - 4 on, 4 off (Days & Nights) - £42,435 per annum 38.5 hours per week - 4 on, 4 off (Monday to Sunday Day shifts) - £37,337 per annum What should you bring to the role? Experience as a Class 1 HGV Driver. Happy working on a rotational shift pattern, including days and nights. No more than 6 penalty points and no DR or IN convictions on your licence. A full driver CPC and a valid Driver Tachograph card. Demonstrate a clear knowledge of Transport Law and the Road Traffic Act. Have a working knowledge of Drivers' Hours rules and Working Time regulations. Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else, just let us know. We're here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.

As an HGV Driver, you will be required to drive and operate vehicles and plants to the greatest profitability and efficiency to deliver the Bio Recycling service within Thames Water sites and to external locations. To enter deliveries to the cake logging system as appropriate. Within this role, you will be safely operating vehicles associated with Bio Recycling services at Thames Water sites and external locations, working collaboratively with other Thames Water employees across our sites to aid the efficient delivery of Bio Recycling's activities. HGV Biosolids Class 1 Driver Job Details 38.5 hours per week, working a rotating shift pattern. This position is based in the Crossness Area (East London) Full training and an excellent wider benefits package. Offering £37,337 per annum. What should you bring to the role? The essential criteria to help you succeed in this role are: Experience as a Class 1 HGV Driver is essential for deliveries and plant movements. A front-end Loader licence holder would be beneficial. Experience in tipping lorries will be beneficial. Experience delivering to farms or agricultural sites is desirable. No more than 6 penalty points and no DR or IN convictions on your licence. A full driver CPC and a valid Driver Tachograph card. Demonstrate a clear knowledge of Transport Law and the Road Traffic Act. Have a working knowledge of Drivers' Hours rules and Working Time regulations. Find out more about our benefits and perks Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else, just let us know. We're here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.

We are looking for an Inventory Operator to join Thames Water permanently. As a Warehouse Operative, you will be part of the Inventory Operations and Supply Management team and will be required to provide safe custody and real-time visibility of our stock holdings. You will ensure a first-class professional delivery and collection service across all Thames Water & Alliance locations of critical stock and equipment to support the operational teams when facing customer and operational incidents. Internally, we refer to this role as an Inventory Operative. What you'll be doing as a Warehouse Operative Operating mechanical handling equipment in a safe manner. FLT driving training will be provided. Using SAP to ensure that inventory levels reflect real-time holdings. Updating stock records accordingly. Safely and securely load and unload vehicles. Managing daily receipts from Distribution Centres. Actioning returns against work orders. Maintaining good housekeeping throughout the site and stores. Ensuring equipment and critical stock are delivered and collected on time. Ensuring the safe custody of Thames Water stock and equipment. Location - Witney 45 hours per week, Monday-Friday on a rota basis. We're looking for you to To thrive in this role, the essential criteria you'll need are: Have previous warehouse experience. Hold a valid, full UK driving licence and have your own transport. Excellent numeracy, verbal, and written skills. FLT licence is beneficial but not essential; training will be provided. Possess basic computer skills, specifically Excel. Be comfortable with manual handling, lifting to 25 kg. What's in it for you? Offering up to £32,000 per annum, depending on experience and skills. 24 days holiday per year, increasing to 28 days per year, with length of service. (Plus bank holidays) Contributory pension - Defined Contribution - Maximum of 12% -2x employee contribution. Personal Medical Assessments - Open to all once a year. Performance-related pay plan directly linked to company performance measures and targets Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your well-being. Occasional Saturdays may be required; overtime rate applies. Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job, and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else, just let us know; we're here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.

We are looking for an Inventory Operator to join Thames Water permanently. As a Warehouse Operative, you will be part of the Inventory Operations and Supply Management team and will be required to provide safe custody and real-time visibility of our stock holdings. You will ensure a first-class professional delivery and collection service across all Thames Water & Alliance locations of critical stock and equipment to support the operational teams when facing customer and operational incidents. Internally, we refer to this role as an Inventory Operative. What you'll be doing as a Warehouse Operative Operating mechanical handling equipment in a safe manner. FLT driving training will be provided. Using SAP to ensure that inventory levels reflect real-time holdings. Updating stock records accordingly. Safely and securely load and unload vehicles. Managing daily receipts from Distribution Centres. Actioning returns against work orders. Maintaining good housekeeping throughout the site and stores. Ensuring equipment and critical stock are delivered and collected on time. Ensuring the safe custody of Thames Water stock and equipment. Location - Farmoor WTW, Oxfordshire 45 hours per week, Monday-Friday on a rota basis We're looking for you to To thrive in this role, the essential criteria you'll need are: Have previous warehouse experience. Hold a valid, full UK driving licence and have your own transport. Excellent numeracy, verbal, and written skills. FLT licence is beneficial but not essential; training will be provided. Possess basic computer skills, specifically Excel. Be comfortable with manual handling, lifting to 25 kg. What's in it for you? Offering up to £32,000 per annum, depending on experience and skills. 24 days holiday per year, increasing to 28 days per year, with length of service. (Plus bank holidays) Contributory pension - Defined Contribution - Maximum of 12% -2x employee contribution. Personal Medical Assessments - Open to all once a year. Performance-related pay plan directly linked to company performance measures and targets Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your well-being. Occasional Saturdays may be required; overtime rate applies. Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job, and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no two days are the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else, just let us know; we're here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.

We are currently recruiting far Mechanical & Electrical Technician to Join our team at Fobney Water Treatment Works in Reading. As the successful candidate, you will be using your mechanical & electrical knowledge as well as your experience to inspect, maintain, fault diagnose, test, install, modify or repair as appropriate, mechanical plant and associated electrical equipment, in a safe, efficient, timely and effective manner with minimum supervision allowing us to ensure that all of our sites remain operational for the benefit of our customers. This is an excellent opportunity to make a real difference to Thames Water's environmental impact, and you will be actively helping to reduce pollution from our sites. What you'll be doing as the Mechanical & Electrical Technician Carrying out scheduled planned maintenance work on mechanical and electrical equipment in compliance with company procedures to minimise plant breakdowns. You will investigate plant failures and carry out repairs as quickly and efficiently as possible to avoid interruptions to the process. This may involve investigating and diagnosing complex faults and carrying out repairs during incidents. You will be expected to provide technical advice, refer to up-to-date technical knowledge, and provide training or support for technical trainees if required. Examples of equipment that you will be working on will be various pumps and associated control gear, 3-phase motors, starters and controls, electronic control systems such as VSDs, automatic valves and penstocks, flow, level and pressure measurement, programmable logic controllers, variable speed drives and controls, chemical handling, and dosing equipment. Participate in a standby rota following the relevant training. Base Location: Fobney WTW, Reading, Rose Kiln Lane, Reading, RG2 0SF Working Pattern: 38 Hours, Monday- Friday 7:30 am - 3:36 pm plus overtime opportunities. All PPE and tools are provided. You must have previous experience in an electrical apprenticeship, ONC/HNC in engineering, NVQ, or C&G level 3 in Electrical engineering with an up skill in mechanical NVQ2/3 is crucial. What you should bring to the role To thrive in this role, the essential criteria you'll need is: You should be a time-served apprentice with significant experience in electrical systems working in a "true multi-skilled" capacity. Ideally, you will have been upskilled with a mechanical qualification to allow inspecting, maintaining, fault diagnosis, testing, installing, modifying, or repairing mechanical and electrical plant equipment safely and efficiently. For individuals with mechanical or electrical experience only, we will look to develop the right people to dual-skilled status. Knowledge and awareness of health and safety issues are crucial. The work will require physical fitness, as you will work in confined spaces with the successful completion of the appropriate training. A valid driving license is essential, and all necessary equipment, such as the vehicle and tools, are provided. What's in it for you? Competitive salary up to £45,000 per annum, depending on skills and experience. Performance-related pay plan directly linked to company performance measures and targets. Contributory pension - Defined Contribution - Maximum of 12% -2x employee contribution. Annual Leave: 24 days holiday per year, increasing to 28 with the length of service (plus bank holidays). Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid. Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay! Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers, and life assurance. Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else just let us know, we're here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.

We currently have a great opportunity for a career-minded individual to join our team at Kidlington as the Depot Coordinator. You will be responsible for managing the real-time availability of mobile plants and the direct delivery of equipment and engineering parts to the Thames Water Field Teams, whilst maintaining Health & Safety, Environmental, Water Quality and Plant standards. What you'll be doing as the Depot Coordinator Ensuring that all plant and signage/barriers are received, secured, delivered and collected in line with customer service levels. Ensuring a robust process for monitoring, reporting, damage and maintenance of all plant and signage/barriers is in place. Providing real-time visibility of plant and signage/barrier holdings through SAP or related systems. Ensuring that controls and processes are in place and adhere to audit and governance protocols. Ensuring that the plant is hired and off-hired through our in-house team and/or nominated supplier to drive real-time usage, efficiency and cost control. Managing and coordinating plant damage procedures. Ensuring that all plants are in good working order and that necessary repairs/services are carried out in line with the manufacturer's recommendations. Ensuring all discrepancies are investigated and addressed immediately with relevant stakeholders and internal specialists. Base Location - Kidlington - OX5 1QT. 45 hours per week, Monday-Friday. 7:30 am - 5 pm. What you should bring to the role To thrive in this role, the essential criteria you'll need are: Demonstrable experience in managing budgets. Demonstrable commercial awareness and understanding. Full UK Driving Licence Experience in a plant hire or operational environment is desirable Operating either a counterbalance or telehandler forklift is desirable but not essential, as training can be provided. What's in it for you? Salary up to £33,000 per annum, depending on your level of experience. 24 days holiday per year, increasing to 28 with the length of service. (Plus bank holidays) If required, training and qualification for Forklift licences will be provided. Contributory pension - Defined Contribution - Maximum of 12% -2x employee contribution. Personal Medical Assessments - Open to all once a year. Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing. Performance-related pay plan directly linked to company performance measures and targets. Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job, and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else, just let us know; we're here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.

We are seeking a talented and highly motivated Power BI and SQL Developer to join our dynamic team. The ideal candidate will be responsible for developing, maintaining, and optimising our organisation's data visualisations and reports using Power BI and SQL. This role requires a deep understanding of data analysis, data modelling, and the ability to transform complex data into meaningful insights to support informed business decisions. The What you'll be doing as a People Analytics Specialist Collaborate with business stakeholders to understand data needs and reporting requirements. Analyse and document data sources, data structure, and data quality considerations. Create and maintain interactive and visually appealing dashboards, reports, and data visualisations using Power BI, DAX, and SQL. Develop data models, measures, and calculations to provide actionable insights. Implement dynamic filters, slicers, and drill-down capabilities for enhanced user experience. Ensure data accuracy, completeness, and consistency across all reports and dashboards. Conduct thorough testing to validate data accuracy and performance. Document data models, report specifications, and development processes. Communicate insights and findings effectively to both technical and non-technical audiences. Identify and implement strategies to improve Power BI report performance and responsiveness. Optimise SQL queries and database indexes to enhance overall system performance. What you should bring to the role Significant work experience in Power BI and SQL. Experience with Power BI RLS. Experience in HR data is essential. Strong proficiency in SQL database design principles. Experience in data visualisation, data analysis, and data modelling. Proficiency in Power BI for creating interactive dashboards and reports. Excellent problem-solving skills and attention to detail. Strong communication and interpersonal skills. Ability to work both independently and collaboratively in a team environment. Experience with Power Automate is a plus. What's in it for you? Daily Pay rate: £400 IR35 determination: Inside IR35 Location: Hybrid, Clear Water Court, Reading Length of assignment: 6 months Required Start date: ASAP Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job, and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else, just let us know; we're here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.

We are currently recruiting for a Mechanical & Electrical Technician to join our team at Didcot Sewage Treatment Works. As a successful candidate, you will be using your mechanical & electrical knowledge as well as your experience to inspect, maintain, fault diagnose, test, install, modify or repair as appropriate, mechanical plant and associated electrical equipment, in a safe, efficient, timely and effective manner with minimum supervision allowing us to ensure that all of our sites remain operational for the benefits of our customers. This is an excellent opportunity to make a real difference to Thames Water's environmental impact, and you will be actively helping to reduce pollution from our sites. What you'll be doing as the Mechanical & Electrical Technician Carrying out scheduled planned maintenance work on mechanical and electrical equipment in compliance with company procedures to minimise plant breakdowns. You will investigate plant failures and carry out repairs as quickly and efficiently as possible to avoid interruptions to the process. This may involve investigating and diagnosing complex faults and carrying out repairs during incidents. You will be expected to provide technical advice, refer to up-to-date technical knowledge, and provide training or support for technical trainees if required. Examples of equipment that you will be working on will be various pumps and associated control gear, 3-phase motors, starters and controls, electronic control systems such as VSDs, automatic valves and penstocks, flow, level and pressure measurement, programmable logic controllers, variable speed drives and controls, chemical handling and dosing equipment. Participate in a standby rota following the relevant training. Base Location: Didcot STW, Basil Hill Road, Didcot, OX11 7HJ. Working Pattern: 38 Hours, Monday- Friday 7:30 am - 3:36 pm plus Standby rota payments & Overtime opportunities can increase the earning potential by up to a further £8,000-£10,000 per annum upon completion of essential company training. All PPE, tools, a company van and a fuel card are provided. You must have previous experience in an electrical apprenticeship, ONC/HNC in engineering, NVQ, or C&G level 3 in Electrical engineering, with an upskill in mechanical NVQ2/3 is crucial. What you should bring to the role To thrive in this role, the essential criteria you'll need are: You should be a time-served apprentice with significant experience in electrical systems working in a "true multi-skilled" capacity. Ideally, you will have been upskilled with a mechanical qualification to allow inspecting, maintaining, fault diagnosis, testing, installing, modifying or repairing mechanical and electrical plant equipment safely and efficiently. For individuals with mechanical or electrical experience only, we will look to develop the right people to dual-skilled status. Knowledge and awareness of health and safety issues are crucial. The work will require physical fitness, as you will work in confined spaces with the successful completion of the appropriate training. A valid driving licence is essential, and all necessary equipment, such as the vehicle and tools, is provided. What's in it for you? Competitive salary up to £45,000 per annum, depending on skills and experience. Standby rota payments & Overtime opportunities can increase this earning potential by up to a further £8,000-£10,000 per annum upon completion of essential company training. Performance-related pay plan directly linked to company performance measures and targets. Annual Leave: 24 days holiday per year, increasing to 28 with the length of service (plus bank holidays) Generous Pension Scheme through AON. Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job, and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else, just let us know; we're here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.

We are looking for a Process Controller to join Thames Water on a permanent basis. Working as part of a team of process controllers you will be responsible for the effective running of Maple Lodge Sewage Treatment Works 24 hours a day. This is done using SCADA and responding to specific situations to ensure the relevant processes are brought under control or escalated to an event. Out of hours you will be the responsible person on site and will direct the Process Technicians to ensure that services are delivered in accordance to standards. What makes this role unique? Every working day is different at Maple Lodge, which provides a very interesting, challenging and rewarding working environment. You will be at one of the biggest sewage treatment works on the Thames Water Estate and will receive full training and support for the Health & Safety, technical and process requirements related to the plant. What you will be doing as a Process Controller Being responsible for the overall operation of the Sewage Treatment Works and associated outstations for the plant and equipment. Monitoring, collating and reporting data in order to ensure that statutory and regulatory compliance is met and the site meets regulatory quality standards and customer demand. Processing faults and advise suitable rectification by first fix, raising issues to the Site Management Team. Carrying out isolations to plant and issuing Permits to work as part of a safe system of work Assisting with on-site capital project works, co-ordinate maintenance and operational personnel raising reactive work when required. Monitoring stock levels and request and take deliveries as required. Undertaking safety and security checks and taking responsibility for the health and safety of yourself and your colleagues. Operate and monitor the processes from the Control room using SCADA, and where necessary, go into the process area to carry out operations and when required, inspect the process area's. Undergo training in safety procedures including confined space entry. What skills are required for this role? Must be a team player. SCADA experience. Wastewater process experience and the ability to coordinate & prioritise work. Qualification in a technical discipline M, E or ICA would be advantageous (with Technical City and Guilds, ONC/OND, HNC/HND or equivalent) You must be able to work unsupervised on 12-hour shifts days and nights. Fully competent at using the appropriate Company IT systems. Full UK Driving Licence. What's in it for you? Offering a salary up to £40,000 per annum depending on skills and experience. WeCare, a variety of health and wellbeing services for you and your family including up to 10 specialist counselling sessions, 24/7 access to a virtual GP, get-fit programmes and access to a nutritionist. Benefits on Tap, access to discounts, cashback and instant vouchers. Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay! Ongoing performance development reviews to help you be your best and identify growth opportunities. Personal Medical Assessments - Open to all once a year. Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing. Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else just let us know, we're here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.

We have an opportunity for you to join Thames Water as a Water System Performance Leakage Analyst. This is a maternity cover up to 12 months. You will be responsible to provide excellent service to Thames Water customers, through the effective operation and maintenance of the Water Network. This is a technical role that requires issuing, briefing field teams and then subsequently analysing data (flow and pressure) that will be delivered by a multi-skilled field team. The successful candidates will be employed to undertake enabling a series of tasks from routine investigations through to complex investigations, seeing all work through to resolution. 36 hours per week 3 days in the office 2 days at home. You will be based at Ashford Common (WTW) - TW15 1RU. What you will be doing as a Water System Performance Leakage Analyst Timely completion of risk assessments required for the work impacting the clean water network, for example, the repair of leaks, the operation of assets on the network and reconfiguration of the clean water network. Evaluate and analyse operational information, understanding data integrity difficulties, to resolve basic and more complex problems. Assist with analysis of long-term network issues such as leakage, loss of pressure, low flows, area integrity, network resilience. Working with the field team to problem-solve and resolve operational issues, utilising the relevant flow and pressure data to prove anomalies. Ensure all network operations follow current signed-off Asset Management Procedures and that the Risk Assessment process is properly implemented and monitored in a timely fashion. Sufficient work is planned for the night resource, allowing the team to remain productive throughout the working week. Risk assessments are in place and approved by responsible engineers, where required. Work packs are available and shared with the field team, ensuring clarity for work to be successfully delivered as planned. Working alongside the Leakage and System Optimisation teams to ensure priority focus is in the correct areas. What should you bring to the role? The successful candidate will be degree educated graduate in a suitable discipline like Engineering or will possess relevant practical industry experience of working within a water network or leakage environment. It is essential that the candidate possesses good analytical, problem solving, negotiating skills and extreme willingness to learn and work hard to drive their career within Thames Water. Good communication and interpersonal skills. Excellent organisational skills. Fully competent at using the appropriate company IT systems and office software. What's in it for you? Offering a salary up to £37,000 per annum, depending on skills and experience. 26 days holiday per year increasing to 30 with the length of service (plus bank holidays). Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling to Cycle to Work schemes, shopping vouchers and life assurance. Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid. Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay! Ongoing performance development reviews to help you be your best and identify growth opportunities. Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else just let us know, we're here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.

We have a high-profile role for an Incident Communications Specialist who will play a critical role at the forefront of ensuring all aspects of external communications are delivered to a high standard during and after incidents. It also plays a key role in promoting the coordination of aftercare services and follow-up communications post incidents. You will work and collaborate with a range of teams across our Water, Waste & Bio, Renewal & Logistics, and Operations Service & Control Centre functions to ensure customers are communicated with during and after any disruption. What you'll be doing as an Incident Communications Specialist: Identification of real-time external communication needs - Understand and assess the external communication requirements arising from emerging and real-time issues. Customer Communication Delivery - Write and deliver consistent external customer communications content to a high standard. Non-Household Communications - Ensure New appointments & variations and Non-Household Communications locations are engaged and kept informed during real-time issues. Information management - Maintain a storyboard for all incidents and ensure an accessible repository is held and maintained. Incident Leadership - Fulfilling PIO role (Public Information Office ), lead and coordinate stakeholder and press office resources, acting as Public Information Office Control Tower during daytime working hours. () Aftercare - Lead and coordinate the Aftercare Cell, ensuring customer resolution of issues post-incident. Continuous Improvement - Develop improvements to real-time external communications processes. Professional Standards & Development - Closely integrate as part of the pan-TW professional communications community, actively working to ensure real-time external communications are aligned to required standards, and driving continuous personal development. Base Location: This is a office based role - Kemble Court, Reading. Working Pattern: Full Time/36 Hours on a 16-week rotating shift pattern (early/late) Monday - Sunday (07:00 - 15:00 / 13:00 - 21:00) What you should bring to the role : Essential to the role: Experience of working in external communications at a fast-moving, highly technical organisation. Can demonstrate an ability to take complex information from multiple sources and turn it into easily understandable language. A customer-first approach to communication. Confident in working with senior internal and external stakeholders. Skilled in leading a team in a high-pressure environment. Ability to write clearly and concisely. Sound judgment on when to send external communications. Skilled in leading a team in a high-pressure environment. Desirable: Worked in Crisis Communications. An understanding of the water industry. Knowledge of both national and local government. An interest in current affairs and an understanding of how the news media operates. What's in it for you? An opportunity to join a company that offers its employees a rewarding career path, allowing individuals to reach their full potential. This is an exciting time to join Thames Water as we continue to deliver our innovative turnaround plan. Competitive salary of up to £49,000 - £55,000 per annum, depending on your experience. Annual Leave - 26 days holiday per year, increasing to 30 with the length of service. (Plus bank holidays) Performance-related pay is directly linked to company performance measures and targets. Generous Pension Scheme through AON. Personal Medical Assessments - Open to all once a year. Access to lots of benefits to help you take care of your and your family's health and well-being, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else just let us know, we're here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.

We are seeking an experienced Electrical Technician to join our Pumping Stations Technical Support team. This is a fantastic opportunity to join a high-performing Pumping Team in the Thames Valley region. This role will primarily be situated within the Reading, Oxford, Swindon and Aylesbury areas, but you may be required to cover other areas within the Thames Valley catchment. Your daily tasks will be essential for ensuring that our Sewage Pumping Stations are operating as desired, and that information is fed back to the internal system so that sites can be monitored remotely. Accordingly, you will be stepping into a role of great responsibility, and you will be expected to embrace this. Your working environment will be fast-paced and varied, with plenty of opportunities for training and development in areas that you find interesting. What you'll be doing as the Electrical Technician Ensuring the health, safety and well-being of yourself, colleagues, contractors, and visitors by always displaying the correct behaviours, complying with the Health and Safety at Work regulations and Thames Water's Health and Safety guidelines. Undertaking both reactive and planned maintenance, responding to alarms and fault finding to identify issues, fix these or escalate, planned maintenance of plant and equipment daily, installing new plant and equipment as required in line with current Standards and Regulations. Record work and asset information to improve business performance, along with identifying possible future risks and recommending changes in the course of your day-to-day work and to raise these for resolution as required. Provide specialist technical advice where appropriate, with up-to-date technical knowledge, along with coaching, training and developing staff under your supervision, including the apprenticeship programme. Delivering excellent customer experience and positively contributing to overall customer satisfaction. Interacting with all of our customers (internal & external) in a timely, professional, efficient, respectful and polite manner. Base Location: This is a mobile role. You will be required to travel across multiple sites in the Thames Valley area. You will be contractually based at Newbury STW, Lower Way, Thatcham, RG19 3TS. Working pattern: 38 hours per week, Monday - Friday, 7:30 am -3:36 pm plus Standby rota payments & Overtime opportunities can increase the earning potential by up to a further £8,000-£10,000 per annum upon completion of essential company training. All PPE, tools, plus the provision of a Van when on duty and on call. What you should bring to the role To thrive in this role, the essential criteria you'll need are: You should be a time-served apprentice with significant experience in mechanical/electrical systems or with NVQ or C&G level 3 in electrical engineering. 18th Edition preferred, but training can be given. Experience working on 3-phase electrical systems and electrical control panels. A problem solver, able to identify potential issues and implement solutions, or escalate if required. An excellent communicator, providing technical expertise to Internal and External staff and contractors. Resilient, adapting to the pressures of work and working in a constantly changing environment. Ability to work with minimum supervision, under own initiative to design and standards. Knowledge and awareness of Health and Safety issues relevant to the industry. Team player who can work in many different teams, showing respect for others, providing helpful feedback and supporting the development of others. Full UK driving licence. What's in it for you? Offering a salary up to £42,000 per annum, depending on skills and experience, plus Standby rota payments & Overtime opportunities can increase the earning potential by up to a further £8,000-£10,000 per annum upon completion of essential company training. Contributory pension - Defined Contribution - Maximum of 12% -2x employee contribution Annual Leave: 24 days holiday per year, increasing to 28 with the length of service. (plus bank holidays) Performance-related pay plan directly linked to company performance measures and targets. Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid. Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay! Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job, and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else, just let us know. We're here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.

We are seeking an experienced Mechanical & Electrical Technician to be based at our water production site in Bourne End, SL8 5NT. As a successful candidate, you will be using your mechanical & electrical knowledge as well as your experience to inspect, maintain, fault diagnose, test, install, modify or repair as appropriate, mechanical plant and associated electrical equipment, in a safe, efficient, timely and effective manner with minimum supervision allowing us to ensure that all of our sites remain operational for the benefits of our customers. This is an excellent opportunity to make a real difference to Thames Water's environmental impact, and you will be actively helping to reduce pollution from our sites. What you'll be doing as the Mechanical & Electrical Technician Carrying out scheduled planned maintenance work on mechanical and electrical equipment in compliance with company procedures to minimise plant breakdowns. You will investigate plant failures and carry out repairs as quickly and efficiently as possible to avoid interruptions to the process. This may involve investigating and diagnosing complex faults and carrying out repairs during incidents. You will be expected to provide technical advice, refer to up-to-date technical knowledge, and provide training or support for technical trainees if required. Examples of equipment that you will be working on will be various pumps and associated control gear, 3-phase motors, starters and controls, electronic control systems such as VSDs, automatic valves and penstocks, flow, level and pressure measurement, programmable logic controllers, variable speed drives and controls, chemical handling, and dosing equipment. Participate in a standby rota following the relevant training. Base Location: Bourne End WTW, Wendover Road, Bourne End, SL8 5NT Working Pattern: 38 Hours, Monday- Friday 7:30 am - 3:36 pm plus Standby rota payments & Overtime opportunities can increase the earning potential by up to a further £8,000-£10,000 per annum upon completion of essential company training. All PPE, Tools plus the provision of a Van when on duty and on call. You must have previous experience in an electrical apprenticeship, ONC/HNC in engineering, NVQ, or C&G level 3 in Electrical engineering with an up skill in mechanical NVQ2/3 is crucial. What you should bring to the role To thrive in this role, the essential criteria you'll need is: You should be a time-served apprentice with significant experience in electrical systems working in a "true multi-skilled" capacity. Ideally, you will have been upskilled with a mechanical qualification to allow inspecting, maintaining, fault diagnosis, testing, installing, modifying, or repairing mechanical and electrical plant equipment safely and efficiently. For individuals with mechanical or electrical experience only, we will look to develop the right people to dual-skilled status. Knowledge and awareness of health and safety issues are crucial. The work will require physical fitness, as you will work in confined spaces with the successful completion of the appropriate training. A valid driving license is essential, and all necessary equipment, such as the vehicle and tools, are provided. What's in it for you? Competitive salary up to £45,000 per annum, depending on skills and experience. Standby rota payments & Overtime opportunities can increase this earning potential by up to a further £8,000-£10,000 per annum upon completion of essential company training. Performance-related pay plan directly linked to company performance measures and targets. Annual Leave: 24 days holiday per year, increasing to 28 with the length of service (plus bank holidays) Generous Pension Scheme through AON. Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers, and life assurance. Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else just let us know, we're here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.

We are currently recruiting for a Mechanical & Electrical Technician to join our team in our clean water Division to be based out of our Shalford Water Treatment Works. As a successful candidate, you will using your mechanical & electrical knowledge as well as your experience to inspect, maintain, fault diagnose, test, install, modify or repair as appropriate, mechanical plant and associated electrical equipment, in a safe efficient timely and effective manner with minimum supervision allowing us to ensure that all of our sites remain operational for the benefits of our customers. This is an excellent opportunity to make a real difference to Thames Water's environmental impact, and you will be actively helping to reduce pollution from our sites. What you'll be doing as the Mechanical & Electrical Technician Carrying out scheduled planned maintenance work on mechanical and electrical equipment in compliance with company procedures to minimise plant breakdowns. You will investigate plant failures and carry out repairs as quickly and efficiently as possible to avoid process interruptions. This may involve investigating and diagnosing complex faults and carrying out repairs during incidents. You will be expected to provide technical advice, refer to up-to-date technical knowledge, and provide training or support for technical trainees if required. Examples of equipment that you will be working on will be various pumps and associated control gear, 3-phase motors, starters and controls, electronic control systems such as VSDs, automatic valves and penstocks, flow, level and pressure measurement, programmable logic controllers, variable speed drives and controls, and chemical handling and dosing equipment. Participate in a standby rota following the relevant training. Base Location: Shalford WTW, The Street, Shalford, Guildford, GU4 8BW. Working Pattern: 38 Hours Monday- Friday 7:30 am - 3:36 pm. Plus, standby & overtime opportunities increase earnings by a potential £8,000 - £10,000. Equipment: All PPE and tools are provided. You must have previous experience in an electrical apprenticeship, ONC/HNC in engineering, NVQ, or C&G level 3 in Electrical engineering, with an upskill in mechanical NVQ2/3 is crucial. What you should bring to the role To thrive in this role, the essential criteria you'll need are: You should be a time-served apprentice with significant experience in electrical systems working in a "true multi-skilled" capacity. Ideally, you will have been upskilled with a mechanical qualification to allow inspecting, maintaining, fault diagnosis, testing, installing, modifying or repairing mechanical and electrical plant equipment safely and efficiently. For individuals with mechanical or electrical experience only, we will look to develop the right people to dual-skilled status. Knowledge and awareness of health and safety issues are crucial. The work will require physical fitness, as you will work in confined spaces with the successful completion of the appropriate training. A valid driving license is essential, and all necessary equipment, such as the vehicle and tools, is provided. What's in it for you? Competitive salary up to £45,000 per annum, depending on skills and experience. Standby rota payments & Overtime opportunities can increase this earning potential by up to a further £8,000-£10,000 per annum upon completion of essential company training. Performance-related pay plan directly linked to company performance measures and targets. Contributory pension - Defined Contribution - Maximum of 12% -2x employee contribution Annual Leave: 24 days holiday per year, increasing to 28 with the length of service (plus bank holidays) Generous Pension Scheme through AON. Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid. Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay! Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job, and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else, just let us know. We're here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.

We are looking for a Network Service Technician to join Thames Water on a full-time, permanent basis. This is an exciting and varied customer facing role where day to day you will be resolving customer network challenges to ensure minimal disruption to customer supply. You will be supporting with a variety of projects, ensuring the best service is given to our customers, helping with anything from pressure issues to emergency repairs. Base Location: Highworth - SN6 7NA, travel to other Thames Valley sites required Hours : 38 hours per week, plus rota (1 in 8 late shifts & standby rota) What you will be doing as a Network Service Technician Operating and isolating water mains for planned or emergency works Owning and resolving customer queries and complaints at their homes or places of work Supporting project work and leakage detection activities Investigating and resolving network performance issues Ensuring compliance with health and safety procedures and water quality standards The essential criteria to help you succeed in this role is: Full UK licence as travelling between sites will be required; a company van will be provided Excellent customer service and communication skills An enthusiastic, can-do attitude Confidence at completing hands-on tasks independently to the best of your ability Strong IT skills Basic knowledge of domestic plumbing or water mains/leakage would be desirable What's in it for you? Starting salary of £29,000 per annum plus additional standby payments Annual Leave - 24 days holiday per year, increasing to 28 days, and a wider benefits scheme Generous Pension Scheme through AON. Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid. Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay! Access to lots of benefits to help you take care of yourself and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Water Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else just let us know, we're here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.

We currently have a great opportunity for you to join our waste treatment team as a Generator Field Service Engineer. As a successful candidate, your role will be to maintain, diagnose, repair and optimise the performance of a fleet of Combined Heat and Power (CHP) spark ignition biogas engines located across various Thames Water sites. Due to the nature of this role with travelling in the Thames Water area, the ideal candidate can be based anywhere in the Thames Valley and the London area. What you'll be doing as a Generator Field Service Engineer To carry out the planned and unplanned maintenance of the fleet of CHP Spark Ignition generators within a geographical region, but not limited to. Work with current CHP support staff and suppliers to ensure all maintenance is carried out safely, with the least possible downtime and within budget. Complete service records and reports in an accurate and timely manner. Identification of parts required for the order, lubricants, and waste. Demonstrating a zero-compromise attitude towards health, safety, and well-being in all aspects of work. Ensuring excellent customer service. Working to benefit other team members with Skills from the product training. Base Location - depending on your location, you can be based at any of our sites in the Thames Valley, Home Counties and the London area. Working Pattern - 45 hours per week, Monday-Friday. Plus, there is the inclusion of a standby rota for which you will receive additional payment. Plus, there is the opportunity to earn overtime at time and a half or double rates. You must have the ability to operate and optimise assets using engine/generator controls, such as ComAp and DIA.NE and TEM Evo. What you should bring to the role To thrive in this role, the essential criteria you'll need are: In-depth knowledge of all aspects of the operation and maintenance of internal combustion engines. Ability to carry out thorough, comprehensive, and methodical diagnostics on engine, generator and associated systems. Ability to operate and optimise assets using engine/generator controls, such as ComAp and DIA.NE and TEM Evo. Competent to work to a high level of quality, alone or as part of a team. To be successful, you will have the following skills and experience: Ideally, NVQ/ C&G or an engine manufacturer's qualification in mechanical engineering. Electrical qualification is an advantage, but not essential. Proven working 'hands-on' experience working with internal combustion engines and associated systems. Natural / Bio / AD Gas engine, CHP, and gas system experience is desirable but not essential. Good communication and interpersonal skills are required. Full UK driving licence. What's in it for you? Competitive salary between £44,000 to £65,000 per annum depending on skills and experience. Standby rota payments & Overtime opportunities can increase this earning potential by up to a further £13,000 - £15,000 per annum upon completion of essential company training. Performance-related pay plan directly linked to company performance measures and targets. All PPE and tools, plus the provision of a van when on duty and on call. Performance-related pay plan directly linked to company performance measures and targets. Annual Leave: 24 days holiday per year, increasing to 28 with the length of service. (plus bank holidays) Generous Pension Scheme through AON. Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid. Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay! Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job, and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else, just let us know; we're here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.

You'll be working directly on the front line, acting as the face of Thames Water for their customers. Each year, Thames Water conducts over 500,000 tests on water samples taken from treatment works, reservoirs, and randomly selected customer properties. This rigorous testing ensures that drinking water consistently meets the highest quality standards. What you'll be doing as a Customer Water Quality Officer You'll spend a lot of time out and about, travelling between customer locations and sites, and working as part of a busy, supportive team across a wide geographical area. You'll be responsible for testing water samples and making sure sampling records and equipment are maintained to the right industry standards. You'll also support investigations into supply issues and customer complaints, helping to resolve problems quickly and professionally. Please note the internal title of this role is Water Quality, Technician. What you should bring to the role A clean, manual UK driving licence. Experience in a role that involves plenty of driving and working directly with customers would be very beneficial. Confidence to carry out unplanned visits to both residential and commercial properties, where customers may not be expecting a visit. Good journey planning skills to ensure you work efficiently throughout the day. Naturally organised and comfortable working independently, while staying connected with the wider team. A strong eye for detail and pride in doing things properly. An interest in the water industry, with either existing knowledge or a genuine willingness to learn. Good computer skills, with confidence using everyday IT systems. What's in it for you? Hourly Pay rate: £14.80 Location: Hammersmith W6 9RS Expenses: Excluded Length of assignment: 26 weeks Working hours: 38 hours per week, working Monday to Friday from 9 am to 5 pm. Please note you will be on assignment at Thames Water via Pertemps Who are we? At Thames Water, our purpose is crystal clear - to deliver life's essential service so our customers, communities and planet can thrive. Water is life's great leveller. Every living thing needs it, every single day. From people to plants, birds to bees, farms to factories, we all need it to thrive, and we're committed to taking care of it for us all. But keeping water flowing is becoming harder. From scorching summers to wetter winters, extreme weather affects everything from our pipes to our local rivers. We need to keep millions more kettles boiling, public services operating, washing machines spinning, showers running and more, so every drop is more precious than ever. Are you ready to play your part? Working at Thames Water At Thames Water, we recognise that people are at the heart of our business. To help us succeed in providing life's essential service, we need a range of skills and capabilities, representative of society throughout our business. We seek to attract and retain a cultural mix of people who can offer different but complementary attitudes, values, talents, and knowledge. We understand the importance of appreciating and harnessing the unique skills, experiences, background, and differences that each individual brings. Our overarching diversity and inclusion aim is to ensure Thames Water is a diverse and inclusive great place to work. We encourage applications from everyone and offer extra support for those who need it throughout the recruitment process Find out more about working at Thames Water. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business, meet colleagues and earn some extra money along the way. Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.

About the role: We have an excellent opportunity for a Mechanical Technician to join our Maintenance team at our Crossness Sewage Treatment Works. As the successful candidate, your role will be to ensure that all equipment at our waste treatment works is safe to use and running efficiently, using proactive and reactive maintenance methods to assist in keeping such a site running. There has never been a better time to join our organisation as we build towards a greener future, tackling climate change, minimising our environmental impact and reducing our carbon footprint. What you'll be doing as the Mechanical Technician Investigate plant failures and perform repairs as quickly and efficiently as possible to avoid interruptions to the process. This may involve investigating and diagnosing complex faults and performing repairs during incidents. You will be expected to provide technical advice, refer to up-to-date technical knowledge, and provide training or support for technical trainees if required. Examples of equipment that you will be working on include motors, gearboxes, screw /chain conveyors & centrifuges, various pumps, and associated control gear, automatic valves, flow, level and pressure measurement, programmable, chemical handling, and dosing equipment. Completing statutory checks as required. Always working safely and complying with all Health and Safety guidance and procedures. Base Location - Crossness - SE2 9AQ Working Pattern: 38 hours per week, Monday-Friday.7:30 am -3:36 pm Plus standby & overtime opportunity, increasing earnings by a potential £8,000 - £10,000 upon completion of essential company training. Equipment: All PPE, tools, plus the provision of a Van when on duty and on call. What you should bring to the role To thrive in this role, the essential criteria you'll need are: ONC/HNC in engineering, NVQ, or C&G level 3 in Mechanical Engineering qualification in Mechanical Engineering or relevant experience within Mechanical fitting / Industry. Knowledge and awareness of health and safety issues are crucial. The work will require physical fitness, as you will work in confined spaces with the successful completion of the appropriate training. A valid driving licence is essential, and all necessary equipment, such as the vehicle and tools, is provided. What's in it for you? Competitive salary up to £39,000 per annum, depending on skills and experience. Standby rota payments & Overtime opportunities can increase this earning potential by up to a further £8,000-£10,000 per annum upon completion of essential company training. Performance-related pay plan directly linked to company performance measures and targets. 24 days holiday per year, increasing to 28 days with the length of service. (Plus bank holidays) Contributory pension - Defined Contribution - Maximum of 12% -2x employee contribution. Personal Medical Assessments - Open to all once a year. Wider benefits scheme, including our benefits hub, which is packed full of offers and information to save you money and support your well-being. Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job, and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else, just let us know. We're here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.

As a Service Desk Agent at Thames Water, you'll be part of an award-winning team transforming how we deliver IT support across the business. You'll be the first friendly point of contact for colleagues and contractors, helping to resolve issues quickly so people can stay connected and productive. You'll support users across phone, email, self-service, and face-to-face at our Digital Drop-in Clinics. From fixing laptop and Microsoft 365 issues to supporting meeting rooms and setting up devices on site, you'll play a hands-on role in keeping Thames Water running smoothly. You'll also help us improve how we work by supporting smarter, more automated and self-service solutions. What you'll be doing as a Service Desk Agent Act as the first point of contact for IT incidents and service requests. Provide high-quality IT support to senior leaders and executive stakeholders, delivering a professional and responsive service both remotely and face-to-face. Log, track, and manage tickets accurately using ServiceNow. Provide 1st and 2nd line support for hardware, software, and access issues. Support Microsoft 365, Windows 10/11, laptops, mobile devices, printers, and meeting room technology. Help resolve issues relating to Azure Active Directory, multi-factor authentication, self-service password reset, and BitLocker. Deliver face-to-face support through Digital Drop-in Clinics, site visits, and roadshows. Carry out basic site support activities, including daily walkaround checks and meeting room support. Work closely with Incident Management and Request Fulfilment teams to improve resolution quality and speed. Take ownership of issues and keep users updated throughout the lifecycle of their request. Contribute ideas to improve service, increase first-time fixes, and enhance the user experience. Base location: Camelford House, 89 Albert Embankment, London SE1 7TP This role includes supporting users across Thames Water locations, including Reading, through site visits, Digital Drop-in Clinics, and roadshows. What you should bring to the role Experience supporting users in an IT service desk or technical support environment. Strong customer service skills with a focus on delivering a positive user experience. Confidence working with Microsoft 365 and Windows operating systems. Ability to troubleshoot hardware, software, and access issues. Experience using a service management tool. (such as ServiceNow or similar) Clear communication skills, able to explain technical issues in a simple and helpful way. Good organisation skills with the ability to manage multiple priorities. A proactive mindset, taking ownership and seeing issues through to resolution. A collaborative approach and willingness to share knowledge with the team. The essential criteria to help you succeed in this role is: Experience in an IT support or service desk environment. Strong customer service and communication skills, with the confidence to support stakeholders at all levels, including senior leaders. Strong understanding of Microsoft Windows and Microsoft 365. Ability to troubleshoot common IT issues across hardware, software, and user access. Experience using an IT service management tool. (e.g. ServiceNow or similar) Ability to prioritise workload and work effectively in a fast-paced environment. Extra qualities that would be a great fit for our team: ITIL Foundation certification or awareness of IT service management principles. Experience supporting Azure Active Directory, multi-factor authentication, and self-service password reset tools. Familiarity with Intune or System Centre Configuration Manager. Experience supporting meeting room or audio-visual technology. Experience working in a large, complex organisation. What's in it for you? Competitive salary up to £38,000 per annum depending on experience. Annual Leave: 24 days holiday per year increasing to 28 with length of service. (plus bank holidays) Performance-related pay plan linked to company performance. Generous pension scheme through AON. Access to a wide range of health and wellbeing benefits including physiotherapy, counselling, Cycle to Work scheme, shopping discounts, and life assurance. Learning and development opportunities within a large digital and technology function. Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else just let us know, we're here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.