Community Safety Business Support Officer Hourly Rate: 17.83 per hour PAYE or 23.17 per hour Umbrella Location: Barking, 4 days in the office and 1 day working from home Duration: 3 months initially with view for extension thereafter We are currently recruiting for a Community Safety Business Support Officer on behalf of our public sector client. This is a key role within the Enforcement Service, supporting the delivery of vital community safety functions by providing high-quality administrative, financial, and operational support. You will play an important part in ensuring the smooth running of the service while helping colleagues, partners, and residents access timely and effective support. About the Role Reporting to the Community Safety Manager, you will provide a comprehensive business support service across the Community Safety team, acting as a first point of contact for enquiries from residents, Council services, and external agencies. You will be responsible for a wide range of duties including financial administration, processing invoices and purchase orders, coordinating staff onboarding, managing access and security systems, supporting meetings and maintaining accurate records. This role requires someone with excellent attention to detail, strong organisational skills, and the confidence to handle enquiries professionally and diplomatically. Key Responsibilities Act as the first point of contact for Community Safety enquiries, providing accurate information and advice to residents, colleagues, and partner organisations. Provide comprehensive administrative support to Community Safety Managers and senior officers. Process invoices, purchase orders, payment requests, and procurement documentation accurately and efficiently. Monitor and maintain financial records, ensuring compliance with Council procedures. Coordinate onboarding and induction arrangements for new employees. Liaise with IT services to arrange equipment, system access, security passes, and staff accounts. Process and administer security ID card requests for staff and external customers. Maintain accurate records and support service performance monitoring. Coordinate meetings, forums, and working groups, including preparing agendas and taking minutes. Manage correspondence, complaints tracking systems, and response monitoring processes. Monitor office supplies and arrange orders when required. Support continuous improvement initiatives and contribute to the effective delivery of Community Safety services. About You We are looking for an enthusiastic and motivated individual who enjoys working collaboratively and delivering excellent customer service. What We're Looking For The successful candidate will be: Customer-focused and approachable. Highly organised and able to take initiative. Professional, reliable, and discreet when handling sensitive information. Comfortable working in a fast-paced environment. Skilled at building strong working relationships across services. Committed to continuous learning and development. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Aug 05, 2026
Seasonal
Community Safety Business Support Officer Hourly Rate: 17.83 per hour PAYE or 23.17 per hour Umbrella Location: Barking, 4 days in the office and 1 day working from home Duration: 3 months initially with view for extension thereafter We are currently recruiting for a Community Safety Business Support Officer on behalf of our public sector client. This is a key role within the Enforcement Service, supporting the delivery of vital community safety functions by providing high-quality administrative, financial, and operational support. You will play an important part in ensuring the smooth running of the service while helping colleagues, partners, and residents access timely and effective support. About the Role Reporting to the Community Safety Manager, you will provide a comprehensive business support service across the Community Safety team, acting as a first point of contact for enquiries from residents, Council services, and external agencies. You will be responsible for a wide range of duties including financial administration, processing invoices and purchase orders, coordinating staff onboarding, managing access and security systems, supporting meetings and maintaining accurate records. This role requires someone with excellent attention to detail, strong organisational skills, and the confidence to handle enquiries professionally and diplomatically. Key Responsibilities Act as the first point of contact for Community Safety enquiries, providing accurate information and advice to residents, colleagues, and partner organisations. Provide comprehensive administrative support to Community Safety Managers and senior officers. Process invoices, purchase orders, payment requests, and procurement documentation accurately and efficiently. Monitor and maintain financial records, ensuring compliance with Council procedures. Coordinate onboarding and induction arrangements for new employees. Liaise with IT services to arrange equipment, system access, security passes, and staff accounts. Process and administer security ID card requests for staff and external customers. Maintain accurate records and support service performance monitoring. Coordinate meetings, forums, and working groups, including preparing agendas and taking minutes. Manage correspondence, complaints tracking systems, and response monitoring processes. Monitor office supplies and arrange orders when required. Support continuous improvement initiatives and contribute to the effective delivery of Community Safety services. About You We are looking for an enthusiastic and motivated individual who enjoys working collaboratively and delivering excellent customer service. What We're Looking For The successful candidate will be: Customer-focused and approachable. Highly organised and able to take initiative. Professional, reliable, and discreet when handling sensitive information. Comfortable working in a fast-paced environment. Skilled at building strong working relationships across services. Committed to continuous learning and development. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
We're recruiting an experienced and customer-focused Housing Officer to deliver a high-quality tenancy and estate management service. This role plays a vital part in ensuring residents live in safe, well-maintained homes while receiving the support they need to sustain their tenancies and thrive in their communities. You'll be joining a team committed to continuous improvement, with a focus on proactive tenancy management, resident engagement, and maintaining compliance with housing standards and regulations. The Role Deliver an efficient and consistent housing management service across general needs properties, ensuring residents receive a positive and responsive experience. Act as the first point of contact for tenancy-related matters including rent arrears, tenancy breaches, ASB, and estate management issues. Carry out tenancy visits, audits, and estate inspections to maintain property standards, identify risks, and support compliance with health and safety legislation. Manage low and medium-level ASB cases, developing action plans and working closely with partner agencies to resolve issues. Work proactively to prevent tenancy fraud, abandonment, and illegal occupation through regular checks and investigations. Support residents to access appropriate services, signposting to welfare, safeguarding, or support agencies where necessary. Collaborate with the Asset Management and Repairs teams to ensure communal areas and estates are maintained to a high standard. Work closely with internal teams to ensure compliance with gas, fire, and electrical safety checks, and assist with decant processes where required. Engage with residents and communities to build strong relationships, encouraging feedback and involvement in improving services. Keep accurate case records and ensure all actions are completed in line with policy and procedures. Key Requirements Proven experience in housing or tenancy management, preferably within a local authority or housing association. Strong understanding of housing legislation, tenancy management, and safeguarding practices. Excellent communication and interpersonal skills, with the ability to manage challenging situations empathetically and professionally. Strong organisational skills with the ability to prioritise workload and meet deadlines in a fast-paced environment. Confident working independently and collaboratively within a team setting. Proficiency in Microsoft Office and housing management systems (experience with Orchard/MRI Enterprise preferred). Full UK driving licence and access to a vehicle required. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel this job matches your skills but not the rate, location, or seniority, please send us your CV anyway. We regularly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your career. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Aug 05, 2026
Contractor
We're recruiting an experienced and customer-focused Housing Officer to deliver a high-quality tenancy and estate management service. This role plays a vital part in ensuring residents live in safe, well-maintained homes while receiving the support they need to sustain their tenancies and thrive in their communities. You'll be joining a team committed to continuous improvement, with a focus on proactive tenancy management, resident engagement, and maintaining compliance with housing standards and regulations. The Role Deliver an efficient and consistent housing management service across general needs properties, ensuring residents receive a positive and responsive experience. Act as the first point of contact for tenancy-related matters including rent arrears, tenancy breaches, ASB, and estate management issues. Carry out tenancy visits, audits, and estate inspections to maintain property standards, identify risks, and support compliance with health and safety legislation. Manage low and medium-level ASB cases, developing action plans and working closely with partner agencies to resolve issues. Work proactively to prevent tenancy fraud, abandonment, and illegal occupation through regular checks and investigations. Support residents to access appropriate services, signposting to welfare, safeguarding, or support agencies where necessary. Collaborate with the Asset Management and Repairs teams to ensure communal areas and estates are maintained to a high standard. Work closely with internal teams to ensure compliance with gas, fire, and electrical safety checks, and assist with decant processes where required. Engage with residents and communities to build strong relationships, encouraging feedback and involvement in improving services. Keep accurate case records and ensure all actions are completed in line with policy and procedures. Key Requirements Proven experience in housing or tenancy management, preferably within a local authority or housing association. Strong understanding of housing legislation, tenancy management, and safeguarding practices. Excellent communication and interpersonal skills, with the ability to manage challenging situations empathetically and professionally. Strong organisational skills with the ability to prioritise workload and meet deadlines in a fast-paced environment. Confident working independently and collaboratively within a team setting. Proficiency in Microsoft Office and housing management systems (experience with Orchard/MRI Enterprise preferred). Full UK driving licence and access to a vehicle required. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel this job matches your skills but not the rate, location, or seniority, please send us your CV anyway. We regularly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your career. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Tenancy Specialist Rate: 28.03 per hour (Umbrella) Locations: Morden, Penge or Lewisham (candidate can be based at any of these offices) Working Pattern: Hybrid - 1 day per week in the office after onboarding. We are seeking an experienced Tenancy Specialist to join a busy Housing Association, providing a high-quality tenancy management service across a varied housing portfolio. This is an excellent opportunity for someone with strong housing management experience who is passionate about delivering excellent customer service and supporting sustainable tenancies. The successful candidate will be responsible for managing a patch of properties, ensuring residents receive a professional, responsive and customer-focused service while maintaining compliance with housing legislation and organisational policies. Key Responsibilities Manage a designated portfolio of tenancies from sign-up through to tenancy termination. Deliver a comprehensive tenancy management service, including new tenancy sign-ups, succession, assignments, mutual exchanges and tenancy changes. Conduct tenancy audits, estate inspections and home visits. Investigate and resolve breaches of tenancy, including unauthorised occupation and tenancy fraud. Work closely with residents to sustain tenancies, providing advice, guidance and appropriate referrals to support services where required. Respond to customer enquiries and resolve tenancy-related issues in a timely and professional manner. Liaise with internal teams and external agencies to ensure effective case management. Maintain accurate case records and ensure all documentation is completed in line with policies and procedures. Support the delivery of safe, clean and well-managed neighbourhoods. Ensure compliance with relevant housing legislation, safeguarding responsibilities and organisational standards. Essential Requirements Previous experience working within a Housing Association or Local Authority in a tenancy management or housing officer role. Strong knowledge of housing legislation, tenancy management and best practice. Experience managing complex tenancy cases and delivering excellent customer service. Excellent communication, negotiation and problem-solving skills. Ability to manage a varied caseload and prioritise effectively. Competent in using housing management systems and Microsoft Office. Full UK driving licence and access to a vehicle is desirable (depending on patch requirements).
Aug 05, 2026
Contractor
Tenancy Specialist Rate: 28.03 per hour (Umbrella) Locations: Morden, Penge or Lewisham (candidate can be based at any of these offices) Working Pattern: Hybrid - 1 day per week in the office after onboarding. We are seeking an experienced Tenancy Specialist to join a busy Housing Association, providing a high-quality tenancy management service across a varied housing portfolio. This is an excellent opportunity for someone with strong housing management experience who is passionate about delivering excellent customer service and supporting sustainable tenancies. The successful candidate will be responsible for managing a patch of properties, ensuring residents receive a professional, responsive and customer-focused service while maintaining compliance with housing legislation and organisational policies. Key Responsibilities Manage a designated portfolio of tenancies from sign-up through to tenancy termination. Deliver a comprehensive tenancy management service, including new tenancy sign-ups, succession, assignments, mutual exchanges and tenancy changes. Conduct tenancy audits, estate inspections and home visits. Investigate and resolve breaches of tenancy, including unauthorised occupation and tenancy fraud. Work closely with residents to sustain tenancies, providing advice, guidance and appropriate referrals to support services where required. Respond to customer enquiries and resolve tenancy-related issues in a timely and professional manner. Liaise with internal teams and external agencies to ensure effective case management. Maintain accurate case records and ensure all documentation is completed in line with policies and procedures. Support the delivery of safe, clean and well-managed neighbourhoods. Ensure compliance with relevant housing legislation, safeguarding responsibilities and organisational standards. Essential Requirements Previous experience working within a Housing Association or Local Authority in a tenancy management or housing officer role. Strong knowledge of housing legislation, tenancy management and best practice. Experience managing complex tenancy cases and delivering excellent customer service. Excellent communication, negotiation and problem-solving skills. Ability to manage a varied caseload and prioritise effectively. Competent in using housing management systems and Microsoft Office. Full UK driving licence and access to a vehicle is desirable (depending on patch requirements).
Housing Customer Service Officer Pay: £14.48 per hour This is a hybrid position, with 50% of working time based at our Lyndhurst office. Please note that the initial training period will be office-based on a full-time basis. We are currently seeking a full-time Housing Customer Service Officer to join our busy Contact Centre on a temporary basis. This role will provide support while we recruit to permanent part-time positions, assist through a period of change as we implement multiple new systems, and help meet increased demand during the busy winter months. The Role As a Housing Customer Service Officer, you will be the first point of contact for customers, delivering a professional, efficient and high-quality service across a variety of housing enquiries. You'll work within a fast-paced contact centre, handling enquiries through multiple communication channels while ensuring an excellent customer experience. Key Duties Provide first-class customer service via telephone, face-to-face and web-based enquiries. Offer information, advice and guidance on a wide range of housing services. Process customer payments and maintain accurate financial records. Raise repair requests and book or reschedule appointments. Record customer comments, compliments and complaints in line with procedures. Process internal transactions and bookings. Carry out daily reconciliations where required. Maintain accurate records using a range of software systems and databases. Ensure all work is completed in line with service standards, policies and procedures. Support the achievement of service performance targets. Provide general administrative support across the service when required. What We're Looking For Previous experience in a customer service or contact centre environment. Excellent communication and interpersonal skills with the ability to handle a wide range of customer enquiries. Strong IT skills, including Microsoft Word, Excel and Outlook, with confidence using multiple systems. If you're passionate about delivering excellent customer service and want to make a positive difference to customers accessing housing services, we'd love to hear from you. To find out more information please contact Lily at (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.
Aug 05, 2026
Contractor
Housing Customer Service Officer Pay: £14.48 per hour This is a hybrid position, with 50% of working time based at our Lyndhurst office. Please note that the initial training period will be office-based on a full-time basis. We are currently seeking a full-time Housing Customer Service Officer to join our busy Contact Centre on a temporary basis. This role will provide support while we recruit to permanent part-time positions, assist through a period of change as we implement multiple new systems, and help meet increased demand during the busy winter months. The Role As a Housing Customer Service Officer, you will be the first point of contact for customers, delivering a professional, efficient and high-quality service across a variety of housing enquiries. You'll work within a fast-paced contact centre, handling enquiries through multiple communication channels while ensuring an excellent customer experience. Key Duties Provide first-class customer service via telephone, face-to-face and web-based enquiries. Offer information, advice and guidance on a wide range of housing services. Process customer payments and maintain accurate financial records. Raise repair requests and book or reschedule appointments. Record customer comments, compliments and complaints in line with procedures. Process internal transactions and bookings. Carry out daily reconciliations where required. Maintain accurate records using a range of software systems and databases. Ensure all work is completed in line with service standards, policies and procedures. Support the achievement of service performance targets. Provide general administrative support across the service when required. What We're Looking For Previous experience in a customer service or contact centre environment. Excellent communication and interpersonal skills with the ability to handle a wide range of customer enquiries. Strong IT skills, including Microsoft Word, Excel and Outlook, with confidence using multiple systems. If you're passionate about delivering excellent customer service and want to make a positive difference to customers accessing housing services, we'd love to hear from you. To find out more information please contact Lily at (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.
Resales & Staircasing Officer London- Hybrid 3 days in the office 2 days working from home 3 months initially with potential to be extended 23.57 per hour PAYE, 35 hours per week, Monday to Friday Our client a large housing association is looking for an experienced Resales & Staircasing Officer to manage a caseload of shared ownership resales, staircasing transactions and ad hoc empty property disposals. The role will provide a customer-focused service to existing and prospective homeowners, guiding customers through the full transaction process from instruction through to legal completion. Key responsibilities: Manage a portfolio of resales, staircasing and void property disposals. Act as the main point of contact for customers throughout transactions. Ensure cases are progressed efficiently, accurately and in line with agreed targets. Liaise with solicitors, agents and internal stakeholders to resolve issues and deliver excellent customer outcomes. Support continuous improvement of processes and service delivery. Essential experience: Residential conveyancing experience. Strong customer service and case management background. Experience managing a high-volume workload and meeting deadlines/KPIs. Excellent communication, organisational and stakeholder management skills. Good Microsoft Office skills and strong attention to detail. Desirable: Shared ownership resales and staircasing experience. Housing sector knowledge and understanding of relevant legislation. Experience working with legal advisers and external partners. Ideal for candidates with conveyancing, housing sales or shared ownership experience who can quickly manage a busy caseload and deliver a high-quality customer experience. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 05, 2026
Seasonal
Resales & Staircasing Officer London- Hybrid 3 days in the office 2 days working from home 3 months initially with potential to be extended 23.57 per hour PAYE, 35 hours per week, Monday to Friday Our client a large housing association is looking for an experienced Resales & Staircasing Officer to manage a caseload of shared ownership resales, staircasing transactions and ad hoc empty property disposals. The role will provide a customer-focused service to existing and prospective homeowners, guiding customers through the full transaction process from instruction through to legal completion. Key responsibilities: Manage a portfolio of resales, staircasing and void property disposals. Act as the main point of contact for customers throughout transactions. Ensure cases are progressed efficiently, accurately and in line with agreed targets. Liaise with solicitors, agents and internal stakeholders to resolve issues and deliver excellent customer outcomes. Support continuous improvement of processes and service delivery. Essential experience: Residential conveyancing experience. Strong customer service and case management background. Experience managing a high-volume workload and meeting deadlines/KPIs. Excellent communication, organisational and stakeholder management skills. Good Microsoft Office skills and strong attention to detail. Desirable: Shared ownership resales and staircasing experience. Housing sector knowledge and understanding of relevant legislation. Experience working with legal advisers and external partners. Ideal for candidates with conveyancing, housing sales or shared ownership experience who can quickly manage a busy caseload and deliver a high-quality customer experience. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Are you an experienced housing professional with a passion for supporting vulnerable individuals to maintain safe, stable tenancies? We are recruiting on behalf of a reputable Housing Association seeking a Supported Housing Officer to join their team on an interim basis. This is an excellent opportunity to make a real difference in the lives of residents living within supported accommodation. Key Responsibilities Deliver high-quality housing and tenancy management services to residents in supported housing schemes. Manage rent accounts and work proactively with customers to sustain successful tenancies. Conduct tenancy visits, property inspections, and support plan reviews. Build effective relationships with support providers and partner agencies. Identify and respond appropriately to safeguarding concerns. Provide person-centred support to residents with a range of support needs. Ensure compliance with housing policies, procedures, and relevant legislation. Essential Requirements Previous experience within housing management and/or supported housing services. Experience working with vulnerable residents and individuals requiring additional support. Strong understanding of tenancy management and resident engagement. Excellent communication and case management skills. Full UK driving licence and access to a vehicle. Enhanced DBS Certificate registered on the Update Service, or issued within the last 12 months. What's on Offer? Immediate start available. Full-time hours (37 per week). Opportunity to work with a respected Housing Association. Meaningful role supporting vulnerable customers and communities.
Aug 05, 2026
Seasonal
Are you an experienced housing professional with a passion for supporting vulnerable individuals to maintain safe, stable tenancies? We are recruiting on behalf of a reputable Housing Association seeking a Supported Housing Officer to join their team on an interim basis. This is an excellent opportunity to make a real difference in the lives of residents living within supported accommodation. Key Responsibilities Deliver high-quality housing and tenancy management services to residents in supported housing schemes. Manage rent accounts and work proactively with customers to sustain successful tenancies. Conduct tenancy visits, property inspections, and support plan reviews. Build effective relationships with support providers and partner agencies. Identify and respond appropriately to safeguarding concerns. Provide person-centred support to residents with a range of support needs. Ensure compliance with housing policies, procedures, and relevant legislation. Essential Requirements Previous experience within housing management and/or supported housing services. Experience working with vulnerable residents and individuals requiring additional support. Strong understanding of tenancy management and resident engagement. Excellent communication and case management skills. Full UK driving licence and access to a vehicle. Enhanced DBS Certificate registered on the Update Service, or issued within the last 12 months. What's on Offer? Immediate start available. Full-time hours (37 per week). Opportunity to work with a respected Housing Association. Meaningful role supporting vulnerable customers and communities.
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 What Is the Opportunity? Our Cyber Underwriting team are looking for a high-impact Director to lead the London Market underwriting team. You'll be at the heart of our Cyber portfolio; working closely with our Head of Cyber to support the strategic direction and growth of the book. You'll combine hands-on underwriting with strategic influence - managing a team and shaping how we grow in the London market. You'll lead on pricing and risk selection, guide complex and high-profile accounts, and be a visible market voice through broker engagement, thought leadership, and industry events. With responsibility for driving production, profitability and underwriting excellence, you'll report on the success of the book and help execute our strategy. This is an incredible opportunity for a technical underwriter with Cyber experience in the London Market to drive portfolio performance, and play a pivotal role in the future direction of our Cyber business. Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company's discretion. What Will You Do? Achieves the annually agreed production and profitability objectives. Ensures that new business, renewals and mid term adjustments within assigned product(s) are underwritten within published guidelines and authorities. Polices processed onto IT systems as required by the Commercial Underwriting Practices Manual. Accountable for adequate pricing and classification of risks within assigned product(s) in accordance with the Underwriting Guidelines and rating consideration, liaising with Actuarial Department as required. Ensures adequate information is obtained to enable the selection of high quality business within the product segment. Ensures that all business written is within the gross and net capacity agreed each year in the structure of the ceded reinsurance programme. Monitors market developments within assigned product(s) and ensure that opportunities are maximised and threats are minimised. Researches and develops new and existing areas within the product(s). Ensures policy documentation for customers accurately reflect coverage agreed and issued within the agreed service standards. Promotes Travelers products, distribution strategy and philosophy and provides guidance on the Company's underwriting philosophy, procedures and requirements by regular visits to brokers premises maximising the opportunities for growth and profit of the commercial business. Ensures underwriters writing for the product; comply with their authority levels, the Product Underwriting Guides, Technical Underwriting Guides and Commercial Underwriting Practice Manual and the Business Partner & Processing Manual. Performs process and underwriting competency audits to ensure the audit requirements established for Commercial Underwriting are complied with and underwriting standards within the product(s) are both maintained and continually improved upon. Ensures that high quality customer service is delivered to brokers and customers in line with the Commercial Insurance service standards and/or product specific service levels. Supports the objective to ensure that a high quality risk management service is provided for customers. Handles referrals and underwriting of complex and/or high profile accounts and underwriting individual risk accounts. Sets and maintains underwriting guidelines for assigned product(s), in collaboration with Chief Underwriting Officers and Technical Solutions to ensure that the Technical Underwriting Guides and Commercial Underwriting Practice Manual are adhered to. Makes recommendation for and appropriately maintains underwriting authority documents within the Company for assigned product(s) based upon individual underwriting experience and competencies. Sets work objectives and goals for employees and manages performance. Typically involved in hiring and compensation decisions. Seeks out opportunities to champion or lead projects to improve efficiencies and effectiveness within product(s). Perform other duties as assigned. What Will Our Ideal Candidate Have? Bachelor's Degree or higher education level. Relevant experience in Underwriting preferred, with a thorough understanding of the assigned product(s). Advanced level of proficiency required in the following: Organisation, Financial Acumen, Communication, Collaboration, Presentation Skill, Networking, Risk Selection and Critical and Analytical Thinking. Advanced level of proficiency required in the following leadership competencies: Leading the Business including; Change Management, Strategic Planning, Making Decisions, Results Orientation, Influencing, Leadership, Power, Business Perspective, Risk Taking, Innovation and Understanding & Navigating the Organisation. Leading Others including; Forging Synergy, Develops Employees, Building Collaborative Relationships, Communicating Effectively, Leveraging Differences, Participative Management and Leading Employees. Leading Self including; Openness to Influence, Flexibility, Demonstrates Leadership Stature, Self-Awareness, Credibility and Seeks Opportunities to Learn. Advanced Qualification in Insurance preferred (ACII or equivalent). What is a Must Have? Extensive understanding of UK Professional Indemnity or Financial Institutions and Management Liability. What Is in It for You? Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction. Retirement: Travelers will make a core contribution of a percentage of salary to your Pension Plan. Additionally, if you decide to contribute to the plan, you will receive an increased company contribution. Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year. Wellness Programme: The Travelers wellness programme is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health programme provides access to free professional counseling services and other resources that support your daily life needs. Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit .
Aug 05, 2026
Full time
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 What Is the Opportunity? Our Cyber Underwriting team are looking for a high-impact Director to lead the London Market underwriting team. You'll be at the heart of our Cyber portfolio; working closely with our Head of Cyber to support the strategic direction and growth of the book. You'll combine hands-on underwriting with strategic influence - managing a team and shaping how we grow in the London market. You'll lead on pricing and risk selection, guide complex and high-profile accounts, and be a visible market voice through broker engagement, thought leadership, and industry events. With responsibility for driving production, profitability and underwriting excellence, you'll report on the success of the book and help execute our strategy. This is an incredible opportunity for a technical underwriter with Cyber experience in the London Market to drive portfolio performance, and play a pivotal role in the future direction of our Cyber business. Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company's discretion. What Will You Do? Achieves the annually agreed production and profitability objectives. Ensures that new business, renewals and mid term adjustments within assigned product(s) are underwritten within published guidelines and authorities. Polices processed onto IT systems as required by the Commercial Underwriting Practices Manual. Accountable for adequate pricing and classification of risks within assigned product(s) in accordance with the Underwriting Guidelines and rating consideration, liaising with Actuarial Department as required. Ensures adequate information is obtained to enable the selection of high quality business within the product segment. Ensures that all business written is within the gross and net capacity agreed each year in the structure of the ceded reinsurance programme. Monitors market developments within assigned product(s) and ensure that opportunities are maximised and threats are minimised. Researches and develops new and existing areas within the product(s). Ensures policy documentation for customers accurately reflect coverage agreed and issued within the agreed service standards. Promotes Travelers products, distribution strategy and philosophy and provides guidance on the Company's underwriting philosophy, procedures and requirements by regular visits to brokers premises maximising the opportunities for growth and profit of the commercial business. Ensures underwriters writing for the product; comply with their authority levels, the Product Underwriting Guides, Technical Underwriting Guides and Commercial Underwriting Practice Manual and the Business Partner & Processing Manual. Performs process and underwriting competency audits to ensure the audit requirements established for Commercial Underwriting are complied with and underwriting standards within the product(s) are both maintained and continually improved upon. Ensures that high quality customer service is delivered to brokers and customers in line with the Commercial Insurance service standards and/or product specific service levels. Supports the objective to ensure that a high quality risk management service is provided for customers. Handles referrals and underwriting of complex and/or high profile accounts and underwriting individual risk accounts. Sets and maintains underwriting guidelines for assigned product(s), in collaboration with Chief Underwriting Officers and Technical Solutions to ensure that the Technical Underwriting Guides and Commercial Underwriting Practice Manual are adhered to. Makes recommendation for and appropriately maintains underwriting authority documents within the Company for assigned product(s) based upon individual underwriting experience and competencies. Sets work objectives and goals for employees and manages performance. Typically involved in hiring and compensation decisions. Seeks out opportunities to champion or lead projects to improve efficiencies and effectiveness within product(s). Perform other duties as assigned. What Will Our Ideal Candidate Have? Bachelor's Degree or higher education level. Relevant experience in Underwriting preferred, with a thorough understanding of the assigned product(s). Advanced level of proficiency required in the following: Organisation, Financial Acumen, Communication, Collaboration, Presentation Skill, Networking, Risk Selection and Critical and Analytical Thinking. Advanced level of proficiency required in the following leadership competencies: Leading the Business including; Change Management, Strategic Planning, Making Decisions, Results Orientation, Influencing, Leadership, Power, Business Perspective, Risk Taking, Innovation and Understanding & Navigating the Organisation. Leading Others including; Forging Synergy, Develops Employees, Building Collaborative Relationships, Communicating Effectively, Leveraging Differences, Participative Management and Leading Employees. Leading Self including; Openness to Influence, Flexibility, Demonstrates Leadership Stature, Self-Awareness, Credibility and Seeks Opportunities to Learn. Advanced Qualification in Insurance preferred (ACII or equivalent). What is a Must Have? Extensive understanding of UK Professional Indemnity or Financial Institutions and Management Liability. What Is in It for You? Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction. Retirement: Travelers will make a core contribution of a percentage of salary to your Pension Plan. Additionally, if you decide to contribute to the plan, you will receive an increased company contribution. Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year. Wellness Programme: The Travelers wellness programme is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health programme provides access to free professional counseling services and other resources that support your daily life needs. Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit .
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 What Is the Opportunity? Our Cyber Underwriting team are looking for a high-impact Director to lead the London Market underwriting team. You'll be at the heart of our Cyber portfolio; working closely with our Head of Cyber to support the strategic direction and growth of the book. You'll combine hands-on underwriting with strategic influence - managing a team and shaping how we grow in the London market. You'll lead on pricing and risk selection, guide complex and high-profile accounts, and be a visible market voice through broker engagement, thought leadership, and industry events. With responsibility for driving production, profitability and underwriting excellence, you'll report on the success of the book and help execute our strategy. This is an incredible opportunity for a technical underwriter with Cyber experience in the London Market to drive portfolio performance, and play a pivotal role in the future direction of our Cyber business. Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company's discretion. What Will You Do? Achieves the annually agreed production and profitability objectives. Ensures that new business, renewals and mid term adjustments within assigned product(s) are underwritten within published guidelines and authorities. Polices processed onto IT systems as required by the Commercial Underwriting Practices Manual. Accountable for adequate pricing and classification of risks within assigned product(s) in accordance with the Underwriting Guidelines and rating consideration, liaising with Actuarial Department as required. Ensures adequate information is obtained to enable the selection of high quality business within the product segment. Ensures that all business written is within the gross and net capacity agreed each year in the structure of the ceded reinsurance programme. Monitors market developments within assigned product(s) and ensure that opportunities are maximised and threats are minimised. Researches and develops new and existing areas within the product(s). Ensures policy documentation for customers accurately reflect coverage agreed and issued within the agreed service standards. Promotes Travelers products, distribution strategy and philosophy and provides guidance on the Company's underwriting philosophy, procedures and requirements by regular visits to brokers premises maximising the opportunities for growth and profit of the commercial business. Ensures underwriters writing for the product; comply with their authority levels, the Product Underwriting Guides, Technical Underwriting Guides and Commercial Underwriting Practice Manual and the Business Partner & Processing Manual. Performs process and underwriting competency audits to ensure the audit requirements established for Commercial Underwriting are complied with and underwriting standards within the product(s) are both maintained and continually improved upon. Ensures that high quality customer service is delivered to brokers and customers in line with the Commercial Insurance service standards and/or product specific service levels. Supports the objective to ensure that a high quality risk management service is provided for customers. Handles referrals and underwriting of complex and/or high profile accounts and underwriting individual risk accounts. Sets and maintains underwriting guidelines for assigned product(s), in collaboration with Chief Underwriting Officers and Technical Solutions to ensure that the Technical Underwriting Guides and Commercial Underwriting Practice Manual are adhered to. Makes recommendation for and appropriately maintains underwriting authority documents within the Company for assigned product(s) based upon individual underwriting experience and competencies. Sets work objectives and goals for employees and manages performance. Typically involved in hiring and compensation decisions. Seeks out opportunities to champion or lead projects to improve efficiencies and effectiveness within product(s). Perform other duties as assigned. What Will Our Ideal Candidate Have? Bachelor's Degree or higher education level. Relevant experience in Underwriting preferred, with a thorough understanding of the assigned product(s). Advanced level of proficiency required in the following: Organisation, Financial Acumen, Communication, Collaboration, Presentation Skill, Networking, Risk Selection and Critical and Analytical Thinking. Advanced level of proficiency required in the following leadership competencies: Leading the Business including; Change Management, Strategic Planning, Making Decisions, Results Orientation, Influencing, Leadership, Power, Business Perspective, Risk Taking, Innovation and Understanding & Navigating the Organisation. Leading Others including; Forging Synergy, Develops Employees, Building Collaborative Relationships, Communicating Effectively, Leveraging Differences, Participative Management and Leading Employees. Leading Self including; Openness to Influence, Flexibility, Demonstrates Leadership Stature, Self-Awareness, Credibility and Seeks Opportunities to Learn. Advanced Qualification in Insurance preferred (ACII or equivalent). What is a Must Have? Extensive understanding of UK Professional Indemnity or Financial Institutions and Management Liability. What Is in It for You? Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction. Retirement: Travelers will make a core contribution of a percentage of salary to your Pension Plan. Additionally, if you decide to contribute to the plan, you will receive an increased company contribution. Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year. Wellness Programme: The Travelers wellness programme is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health programme provides access to free professional counseling services and other resources that support your daily life needs. Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit .
Aug 05, 2026
Full time
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 What Is the Opportunity? Our Cyber Underwriting team are looking for a high-impact Director to lead the London Market underwriting team. You'll be at the heart of our Cyber portfolio; working closely with our Head of Cyber to support the strategic direction and growth of the book. You'll combine hands-on underwriting with strategic influence - managing a team and shaping how we grow in the London market. You'll lead on pricing and risk selection, guide complex and high-profile accounts, and be a visible market voice through broker engagement, thought leadership, and industry events. With responsibility for driving production, profitability and underwriting excellence, you'll report on the success of the book and help execute our strategy. This is an incredible opportunity for a technical underwriter with Cyber experience in the London Market to drive portfolio performance, and play a pivotal role in the future direction of our Cyber business. Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company's discretion. What Will You Do? Achieves the annually agreed production and profitability objectives. Ensures that new business, renewals and mid term adjustments within assigned product(s) are underwritten within published guidelines and authorities. Polices processed onto IT systems as required by the Commercial Underwriting Practices Manual. Accountable for adequate pricing and classification of risks within assigned product(s) in accordance with the Underwriting Guidelines and rating consideration, liaising with Actuarial Department as required. Ensures adequate information is obtained to enable the selection of high quality business within the product segment. Ensures that all business written is within the gross and net capacity agreed each year in the structure of the ceded reinsurance programme. Monitors market developments within assigned product(s) and ensure that opportunities are maximised and threats are minimised. Researches and develops new and existing areas within the product(s). Ensures policy documentation for customers accurately reflect coverage agreed and issued within the agreed service standards. Promotes Travelers products, distribution strategy and philosophy and provides guidance on the Company's underwriting philosophy, procedures and requirements by regular visits to brokers premises maximising the opportunities for growth and profit of the commercial business. Ensures underwriters writing for the product; comply with their authority levels, the Product Underwriting Guides, Technical Underwriting Guides and Commercial Underwriting Practice Manual and the Business Partner & Processing Manual. Performs process and underwriting competency audits to ensure the audit requirements established for Commercial Underwriting are complied with and underwriting standards within the product(s) are both maintained and continually improved upon. Ensures that high quality customer service is delivered to brokers and customers in line with the Commercial Insurance service standards and/or product specific service levels. Supports the objective to ensure that a high quality risk management service is provided for customers. Handles referrals and underwriting of complex and/or high profile accounts and underwriting individual risk accounts. Sets and maintains underwriting guidelines for assigned product(s), in collaboration with Chief Underwriting Officers and Technical Solutions to ensure that the Technical Underwriting Guides and Commercial Underwriting Practice Manual are adhered to. Makes recommendation for and appropriately maintains underwriting authority documents within the Company for assigned product(s) based upon individual underwriting experience and competencies. Sets work objectives and goals for employees and manages performance. Typically involved in hiring and compensation decisions. Seeks out opportunities to champion or lead projects to improve efficiencies and effectiveness within product(s). Perform other duties as assigned. What Will Our Ideal Candidate Have? Bachelor's Degree or higher education level. Relevant experience in Underwriting preferred, with a thorough understanding of the assigned product(s). Advanced level of proficiency required in the following: Organisation, Financial Acumen, Communication, Collaboration, Presentation Skill, Networking, Risk Selection and Critical and Analytical Thinking. Advanced level of proficiency required in the following leadership competencies: Leading the Business including; Change Management, Strategic Planning, Making Decisions, Results Orientation, Influencing, Leadership, Power, Business Perspective, Risk Taking, Innovation and Understanding & Navigating the Organisation. Leading Others including; Forging Synergy, Develops Employees, Building Collaborative Relationships, Communicating Effectively, Leveraging Differences, Participative Management and Leading Employees. Leading Self including; Openness to Influence, Flexibility, Demonstrates Leadership Stature, Self-Awareness, Credibility and Seeks Opportunities to Learn. Advanced Qualification in Insurance preferred (ACII or equivalent). What is a Must Have? Extensive understanding of UK Professional Indemnity or Financial Institutions and Management Liability. What Is in It for You? Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction. Retirement: Travelers will make a core contribution of a percentage of salary to your Pension Plan. Additionally, if you decide to contribute to the plan, you will receive an increased company contribution. Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year. Wellness Programme: The Travelers wellness programme is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health programme provides access to free professional counseling services and other resources that support your daily life needs. Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit .
My client is looking for an experienced Repairs Officer (Voids Surveyor) in North Northamptopnshire to start ASAP. Please only apply if you have the below experience, Rate - 39.50 per hour via Umbrella Location - North Northamptonshire (office and site based) Duration - 3 months (rolling) Carrying out void surveys for specification, site safety visits, work in progress visits, snagging & post inspections. 5 years experience needed, ideally having worked within social housing previously. Manage property maintenance projects by carrying out surveys, preparing specifications, tender documents, technical reports, and providing professional advice to ensure compliance with health, safety, building, and environmental legislation. Oversee contractors and in-house trades by conducting pre- and post-work inspections, supervising works, attending site meetings, maintaining audit records, and supporting best-value partnerships. Lead and support operational teams through supervision, recruitment, performance management, staff development, and deputising for the Team Leader when required. Monitor service delivery by planning workloads, tracking performance against agreed KPIs, and ensuring efficient use of time, materials, and resources. Maintain effective communication with customers, contractors, and internal teams to deliver a high-quality, customer-focused repairs service. Identify, assess, and mitigate operational risks while ensuring accurate stock audits, record keeping, and accountability for organisational resources. INDPS
Aug 05, 2026
Contractor
My client is looking for an experienced Repairs Officer (Voids Surveyor) in North Northamptopnshire to start ASAP. Please only apply if you have the below experience, Rate - 39.50 per hour via Umbrella Location - North Northamptonshire (office and site based) Duration - 3 months (rolling) Carrying out void surveys for specification, site safety visits, work in progress visits, snagging & post inspections. 5 years experience needed, ideally having worked within social housing previously. Manage property maintenance projects by carrying out surveys, preparing specifications, tender documents, technical reports, and providing professional advice to ensure compliance with health, safety, building, and environmental legislation. Oversee contractors and in-house trades by conducting pre- and post-work inspections, supervising works, attending site meetings, maintaining audit records, and supporting best-value partnerships. Lead and support operational teams through supervision, recruitment, performance management, staff development, and deputising for the Team Leader when required. Monitor service delivery by planning workloads, tracking performance against agreed KPIs, and ensuring efficient use of time, materials, and resources. Maintain effective communication with customers, contractors, and internal teams to deliver a high-quality, customer-focused repairs service. Identify, assess, and mitigate operational risks while ensuring accurate stock audits, record keeping, and accountability for organisational resources. INDPS
Lead the future of health, safety, security, environment and quality at Watson Fuels. Watson Fuels is seeking an experienced and inspiring Head of HSSEQ to lead the development of our Health, Safety, Security, Environment and Quality strategy across our nationwide operation. Reporting directly to the Chief Operating Officer, this is a high-impact leadership opportunity for someone who thrives in a visible, operational role and is passionate about creating a proactive safety culture that puts people first. As one of the UK's leading fuel distribution businesses, we operate across a national network of depots, offices and transport operations. We are proud of our collaborative culture, strong heritage and commitment to continuous improvement. This role offers the opportunity to shape our HSSEQ agenda, influence behavioural change and ensure the highest standards of safety, environmental stewardship and operational excellence across the business. This is a home-based position with extensive UK travel, typically spending at least three days each week visiting depots, offices, suppliers and customers. The role offers a competitive salary, plus a car allowance and annual bonus, and a comprehensive benefits package. Key Responsibilities Lead, coach and develop the HSSEQ team while influencing safety culture across the wider organisation. Develop and maintain HSSEQ policies, procedures and management systems in line with UK legislation and company standards. Drive behavioural safety programmes and embed a positive, proactive safety culture. Lead incident investigations, root cause analysis and corrective action programmes. Ensure compliance with ADR, petroleum licensing, environmental permits and relevant legislation. Oversee environmental management, emergency response planning and physical security systems. Conduct site inspections, audits and risk assessments across the UK depot network. Prepare HSSEQ reports for senior leadership and support Board-level due diligence. Build strong relationships across the business through visible leadership and regular operational engagement. Skills & Experience Senior HSSEQ leadership experience within a multi-site organisation. NEBOSH Diploma (or equivalent) is essential. Experience within fuel distribution, chemicals, gas, hazardous logistics, bulk liquids, waste & recycling, COMAH or other high-hazard industries. Strong understanding of UK Health & Safety legislation, ADR, COMAH, ISO 9001 and ISO 45001/14001. Proven experience leading behavioural safety and cultural change programmes. Strong incident investigation, risk management and emergency response experience. Commercially minded with the ability to influence and engage stakeholders at every level. Excellent communication, leadership and problem-solving skills. Why Join Watson Fuels? Shape the future of HSSEQ within a respected national business. Report directly to the Chief Operating Officer and influence business-wide strategy. Lead meaningful cultural change across a large multi-site operation. Enjoy a varied role with significant autonomy and visibility across the business. Competitive salary, bonus and car allowance. Join a business that genuinely values its people, safety culture and continuous improvement. How to Apply: If this role sounds like your next career move, we'd love to hear from you. Apply today or contact Niche Recruitment for a confidential discussion.
Aug 05, 2026
Full time
Lead the future of health, safety, security, environment and quality at Watson Fuels. Watson Fuels is seeking an experienced and inspiring Head of HSSEQ to lead the development of our Health, Safety, Security, Environment and Quality strategy across our nationwide operation. Reporting directly to the Chief Operating Officer, this is a high-impact leadership opportunity for someone who thrives in a visible, operational role and is passionate about creating a proactive safety culture that puts people first. As one of the UK's leading fuel distribution businesses, we operate across a national network of depots, offices and transport operations. We are proud of our collaborative culture, strong heritage and commitment to continuous improvement. This role offers the opportunity to shape our HSSEQ agenda, influence behavioural change and ensure the highest standards of safety, environmental stewardship and operational excellence across the business. This is a home-based position with extensive UK travel, typically spending at least three days each week visiting depots, offices, suppliers and customers. The role offers a competitive salary, plus a car allowance and annual bonus, and a comprehensive benefits package. Key Responsibilities Lead, coach and develop the HSSEQ team while influencing safety culture across the wider organisation. Develop and maintain HSSEQ policies, procedures and management systems in line with UK legislation and company standards. Drive behavioural safety programmes and embed a positive, proactive safety culture. Lead incident investigations, root cause analysis and corrective action programmes. Ensure compliance with ADR, petroleum licensing, environmental permits and relevant legislation. Oversee environmental management, emergency response planning and physical security systems. Conduct site inspections, audits and risk assessments across the UK depot network. Prepare HSSEQ reports for senior leadership and support Board-level due diligence. Build strong relationships across the business through visible leadership and regular operational engagement. Skills & Experience Senior HSSEQ leadership experience within a multi-site organisation. NEBOSH Diploma (or equivalent) is essential. Experience within fuel distribution, chemicals, gas, hazardous logistics, bulk liquids, waste & recycling, COMAH or other high-hazard industries. Strong understanding of UK Health & Safety legislation, ADR, COMAH, ISO 9001 and ISO 45001/14001. Proven experience leading behavioural safety and cultural change programmes. Strong incident investigation, risk management and emergency response experience. Commercially minded with the ability to influence and engage stakeholders at every level. Excellent communication, leadership and problem-solving skills. Why Join Watson Fuels? Shape the future of HSSEQ within a respected national business. Report directly to the Chief Operating Officer and influence business-wide strategy. Lead meaningful cultural change across a large multi-site operation. Enjoy a varied role with significant autonomy and visibility across the business. Competitive salary, bonus and car allowance. Join a business that genuinely values its people, safety culture and continuous improvement. How to Apply: If this role sounds like your next career move, we'd love to hear from you. Apply today or contact Niche Recruitment for a confidential discussion.
We are recruiting for a temporary Housing Officer to join a well-established housing provider on an initial contract through to the end of October, with the opportunity to secure a permanent position. This is a hybrid working role, managing a housing patch across South Birmingham . You'll be responsible for delivering a full range of tenancy management services, supporting residents, maintaining sustainable tenancies, and ensuring excellent customer service across your patch. The area benefits from very low levels of anti-social behaviour (ASB) , allowing you to focus on proactive tenancy management and building positive relationships with residents. Key Responsibilities of a Housing Officer: Managing a designated housing patch and providing a high-quality tenancy management service. Carrying out tenancy visits, sign-ups, and end-of-tenancy processes. Supporting residents to sustain their tenancies and resolve tenancy-related issues. Managing low-level ASB cases and neighbour disputes where required. Investigating tenancy breaches and taking appropriate action. Working with internal departments and external agencies to support residents. Maintaining accurate records and updating housing management systems. Delivering a customer-focused service while meeting performance targets. About You: Previous experience in a Housing Officer or Tenancy Management role. A good understanding of tenancy management legislation and housing best practice. Experience of managing ASB cases, although the caseload is expected to be minimal. Excellent communication, organisation, and customer service skills. The ability to manage your own workload and work independently. A full UK driving licence and access to a vehicle. This is an excellent opportunity for an experienced Housing Officer seeking a role with flexibility, a well-managed patch, and the potential to progress into a permanent position. If this Housing Officer role is of interest, please apply or contact (url removed)
Aug 05, 2026
Contractor
We are recruiting for a temporary Housing Officer to join a well-established housing provider on an initial contract through to the end of October, with the opportunity to secure a permanent position. This is a hybrid working role, managing a housing patch across South Birmingham . You'll be responsible for delivering a full range of tenancy management services, supporting residents, maintaining sustainable tenancies, and ensuring excellent customer service across your patch. The area benefits from very low levels of anti-social behaviour (ASB) , allowing you to focus on proactive tenancy management and building positive relationships with residents. Key Responsibilities of a Housing Officer: Managing a designated housing patch and providing a high-quality tenancy management service. Carrying out tenancy visits, sign-ups, and end-of-tenancy processes. Supporting residents to sustain their tenancies and resolve tenancy-related issues. Managing low-level ASB cases and neighbour disputes where required. Investigating tenancy breaches and taking appropriate action. Working with internal departments and external agencies to support residents. Maintaining accurate records and updating housing management systems. Delivering a customer-focused service while meeting performance targets. About You: Previous experience in a Housing Officer or Tenancy Management role. A good understanding of tenancy management legislation and housing best practice. Experience of managing ASB cases, although the caseload is expected to be minimal. Excellent communication, organisation, and customer service skills. The ability to manage your own workload and work independently. A full UK driving licence and access to a vehicle. This is an excellent opportunity for an experienced Housing Officer seeking a role with flexibility, a well-managed patch, and the potential to progress into a permanent position. If this Housing Officer role is of interest, please apply or contact (url removed)
The Community Partnership and Engagement Officer will play a vital role in fostering meaningful relationships with community stakeholders to support impactful initiatives within the not-for-profit sector. Based in Birmingham, this temporary role offers an exciting opportunity to make a difference in public sector and not-for-profit endeavours. Client Details This opportunity is with a respected organisation within the not-for-profit sector, committed to delivering high-quality services to the community. As a medium-sized entity, they focus on supporting community development and fostering partnerships to achieve shared goals. They are now seeking a Community Partnership and Engagement Officer to join their team in Birmingham on an interim basis. Description To identify, prioritise, design, implement and maintain directly and in partnership across the business and our external partnerships, engagement activities and initiatives within agreed targets, timescales, and budgets. To facilitate the implementation of the customer engagement framework which is included in Customer Engagement Strategy and the communication strategy in conjunction with all staff under the direction of the Housing Services Manager. To pro-actively seek ways to engage tenants and service users in shaping services. To facilitate tenant groups (scrutiny group/tenant panels etc) so that they perform to their best and can demonstrate holding Nehemiah to account for the services provided. Proactively work with and influence external agencies in promoting the business and encourage tenant engagement. To act as the lead and liaise with all departments in the production of marketing and promotional programmes and information for customers and wider stakeholders. To increase the number of customers involved in shaping and influencing services. Collating evidence for the consumer standards self-assessment review from Housing, Property, Finance and Corporate Services. To oversee the recording, investigation of reported complaints and to meet with the Operations Director at least monthly to review the complaint handling performance dashboard. The Dashboard to be presented via our board/committee governance structure. You will also be required to assist with complaint investigation as directed. To deputise for the Housing Services Manager at meetings as and when required. You will be responsible for: delivering performance targets; and maintain awareness of current issues in housing, health, social care services for the needs of vulnerable people to share specialist knowledge and assist in business planning. Aware of regulatory consumer standards and undertake annual review against standard. Profile A successful Community Partnership and Engagement Officer should have: A Full UK Drivers licence is essential. Previous experience within the housing sector is desirable. Previous experience in community engagement or partnership development, preferably in the not-for-profit sector. Strong communication and interpersonal skills to work effectively with diverse stakeholders. Proficiency in planning, organising, and delivering community-focused projects. A track record of monitoring and evaluating programme outcomes. An understanding of public sector and not-for-profit operations and challenges. Ability to work independently and collaboratively in a dynamic environment. Competence in using standard office software for reporting and presentations. Job Offer A competitive annual salary of 38000 - 42000pa A temporary position offering flexibility and an opportunity to make an immediate impact. Work within a supportive and community-focused environment in Birmingham. Engage in meaningful work that strengthens relationships within the not-for-profit sector. Free Parking on-site. Opportunities for potential Progression. 9am - 5pm working hours. If you're passionate about fostering community partnerships and thrive in a collaborative setting, we encourage you to apply for this exciting Community Partnership and Engagement Officer role in Birmingham.
Aug 05, 2026
Seasonal
The Community Partnership and Engagement Officer will play a vital role in fostering meaningful relationships with community stakeholders to support impactful initiatives within the not-for-profit sector. Based in Birmingham, this temporary role offers an exciting opportunity to make a difference in public sector and not-for-profit endeavours. Client Details This opportunity is with a respected organisation within the not-for-profit sector, committed to delivering high-quality services to the community. As a medium-sized entity, they focus on supporting community development and fostering partnerships to achieve shared goals. They are now seeking a Community Partnership and Engagement Officer to join their team in Birmingham on an interim basis. Description To identify, prioritise, design, implement and maintain directly and in partnership across the business and our external partnerships, engagement activities and initiatives within agreed targets, timescales, and budgets. To facilitate the implementation of the customer engagement framework which is included in Customer Engagement Strategy and the communication strategy in conjunction with all staff under the direction of the Housing Services Manager. To pro-actively seek ways to engage tenants and service users in shaping services. To facilitate tenant groups (scrutiny group/tenant panels etc) so that they perform to their best and can demonstrate holding Nehemiah to account for the services provided. Proactively work with and influence external agencies in promoting the business and encourage tenant engagement. To act as the lead and liaise with all departments in the production of marketing and promotional programmes and information for customers and wider stakeholders. To increase the number of customers involved in shaping and influencing services. Collating evidence for the consumer standards self-assessment review from Housing, Property, Finance and Corporate Services. To oversee the recording, investigation of reported complaints and to meet with the Operations Director at least monthly to review the complaint handling performance dashboard. The Dashboard to be presented via our board/committee governance structure. You will also be required to assist with complaint investigation as directed. To deputise for the Housing Services Manager at meetings as and when required. You will be responsible for: delivering performance targets; and maintain awareness of current issues in housing, health, social care services for the needs of vulnerable people to share specialist knowledge and assist in business planning. Aware of regulatory consumer standards and undertake annual review against standard. Profile A successful Community Partnership and Engagement Officer should have: A Full UK Drivers licence is essential. Previous experience within the housing sector is desirable. Previous experience in community engagement or partnership development, preferably in the not-for-profit sector. Strong communication and interpersonal skills to work effectively with diverse stakeholders. Proficiency in planning, organising, and delivering community-focused projects. A track record of monitoring and evaluating programme outcomes. An understanding of public sector and not-for-profit operations and challenges. Ability to work independently and collaboratively in a dynamic environment. Competence in using standard office software for reporting and presentations. Job Offer A competitive annual salary of 38000 - 42000pa A temporary position offering flexibility and an opportunity to make an immediate impact. Work within a supportive and community-focused environment in Birmingham. Engage in meaningful work that strengthens relationships within the not-for-profit sector. Free Parking on-site. Opportunities for potential Progression. 9am - 5pm working hours. If you're passionate about fostering community partnerships and thrive in a collaborative setting, we encourage you to apply for this exciting Community Partnership and Engagement Officer role in Birmingham.
Housing Officer Birmingham Up to 31,500 per annum Permanent Are you an experienced Housing Officer looking to join a values driven organisation where you can make a real difference? Were recruiting on behalf of a well established housing association dedicated to providing high quality housing and tenancy management services for older people across Birmingham. This is an excellent opportunity to join a close knit team where youll have the autonomy to manage your own patch while being supported in your professional development. As part of the role, youll also receive a fully funded CIH Level 3 qualification, helping you continue to grow your career within housing. The Role As a Housing Officer, you'll be responsible for delivering an excellent tenancy management service across a portfolio of housing schemes for older residents. You'll build positive relationships with tenants, ensure tenancy obligations are met, and work proactively to sustain tenancies and resolve housing related issues. Key responsibilities: Managing a designated patch of properties across Birmingham. Delivering a comprehensive tenancy management service. Conducting tenancy visits and estate inspections. Managing tenancy sign-ups, successions, transfers, and terminations. Handling low level ASB and tenancy breaches. Supporting rent collection through effective tenancy management. Were looking for someone with: Previous experience in a Housing Officer or tenancy management role within social housing. Strong knowledge of tenancy management legislation and best practice. Experience managing ASB, tenancy breaches, and tenancy sustainment. Excellent communication and customer service skills. The ability to work independently and manage a varied caseload. This role is focused on tenancy management. Applicants must have experience within housing management or tenancy management. If you're passionate about delivering excellent housing services and are looking for your next challenge, wed love to hear from you. RG Setsquare is acting as an Employment Agency in relation to this vacancy.
Aug 05, 2026
Full time
Housing Officer Birmingham Up to 31,500 per annum Permanent Are you an experienced Housing Officer looking to join a values driven organisation where you can make a real difference? Were recruiting on behalf of a well established housing association dedicated to providing high quality housing and tenancy management services for older people across Birmingham. This is an excellent opportunity to join a close knit team where youll have the autonomy to manage your own patch while being supported in your professional development. As part of the role, youll also receive a fully funded CIH Level 3 qualification, helping you continue to grow your career within housing. The Role As a Housing Officer, you'll be responsible for delivering an excellent tenancy management service across a portfolio of housing schemes for older residents. You'll build positive relationships with tenants, ensure tenancy obligations are met, and work proactively to sustain tenancies and resolve housing related issues. Key responsibilities: Managing a designated patch of properties across Birmingham. Delivering a comprehensive tenancy management service. Conducting tenancy visits and estate inspections. Managing tenancy sign-ups, successions, transfers, and terminations. Handling low level ASB and tenancy breaches. Supporting rent collection through effective tenancy management. Were looking for someone with: Previous experience in a Housing Officer or tenancy management role within social housing. Strong knowledge of tenancy management legislation and best practice. Experience managing ASB, tenancy breaches, and tenancy sustainment. Excellent communication and customer service skills. The ability to work independently and manage a varied caseload. This role is focused on tenancy management. Applicants must have experience within housing management or tenancy management. If you're passionate about delivering excellent housing services and are looking for your next challenge, wed love to hear from you. RG Setsquare is acting as an Employment Agency in relation to this vacancy.
Your new company An established Housing Association is seeking an experienced Housing Officer to join their team on a temporary basis for an initial 3-month contract.This is an excellent opportunity for a housing professional with a strong background in tenancy management and delivering high-quality housing services within a social housing environment. Your new role Managing a designated housing patch and acting as the primary contact for tenants Delivering an effective tenancy management service, including tenancy sustainment and support Managing anti-social behaviour cases and neighbour disputes Conducting estate management inspections and property visits Dealing with tenancy changes, abandonments, succession requests and mutual exchanges Supporting rent arrears prevention and working closely with income teams where required Ensuring excellent customer service and maintaining strong tenant relationships Liaising with internal departments and external agencies to resolve housing-related issues What you'll need to succeed Previous experience working as a Housing Officer within a Housing Association or Local Authority Strong knowledge of housing legislation and tenancy management practices Experience managing anti-social behaviour and complex tenancy cases Excellent communication, organisational and problem-solving skills Ability to work independently and manage a varied caseload Desirable: Experience using Homemaster housing management software What you'll get in return Immediate start available Supportive and experienced team environment Opportunity to gain experience within a well-established social housing organisation Grade 7 equivalent What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 05, 2026
Seasonal
Your new company An established Housing Association is seeking an experienced Housing Officer to join their team on a temporary basis for an initial 3-month contract.This is an excellent opportunity for a housing professional with a strong background in tenancy management and delivering high-quality housing services within a social housing environment. Your new role Managing a designated housing patch and acting as the primary contact for tenants Delivering an effective tenancy management service, including tenancy sustainment and support Managing anti-social behaviour cases and neighbour disputes Conducting estate management inspections and property visits Dealing with tenancy changes, abandonments, succession requests and mutual exchanges Supporting rent arrears prevention and working closely with income teams where required Ensuring excellent customer service and maintaining strong tenant relationships Liaising with internal departments and external agencies to resolve housing-related issues What you'll need to succeed Previous experience working as a Housing Officer within a Housing Association or Local Authority Strong knowledge of housing legislation and tenancy management practices Experience managing anti-social behaviour and complex tenancy cases Excellent communication, organisational and problem-solving skills Ability to work independently and manage a varied caseload Desirable: Experience using Homemaster housing management software What you'll get in return Immediate start available Supportive and experienced team environment Opportunity to gain experience within a well-established social housing organisation Grade 7 equivalent What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
We are seeking to recruit an experienced security officer, to work with one of our prestigious corporate clients. The successful candidate must be very consistent and happy to cover shifts over a 5 day working week; (Apply online only) Monday to Friday You must be confident, have exceptional customer service skills together with excellent written and verbal communication skills. We also require you to be very presentable, pro-active and a quick learner. You must be 18+ and hold a current SIA licence in door supervision. The main responsibilities will include; - To provide very high level of customer service in a front of house role. -Be first point of contact for all visitors - Reception tasks ; answering the phone - Secure premises - Inspecting the building & doing routine patrols. - Informing visitors of clients policy's and procedures; - Complete reports by recording observations, information, occurrences when necessary. Skills/Qualifications: Customer service, Objectivity, Dependability, Integrity, Safety Management, Professionalism, Reporting Skills You must be comfortable working as a lone worker and taking full responsibility for the building You must be able to provide a 10 year checkable career or back to school history. A uniform will be provided and the employer has claimed an exception under the Equality Act 2010. Please quote the reference CSO/Lon when applying for this position.
Aug 05, 2026
Full time
We are seeking to recruit an experienced security officer, to work with one of our prestigious corporate clients. The successful candidate must be very consistent and happy to cover shifts over a 5 day working week; (Apply online only) Monday to Friday You must be confident, have exceptional customer service skills together with excellent written and verbal communication skills. We also require you to be very presentable, pro-active and a quick learner. You must be 18+ and hold a current SIA licence in door supervision. The main responsibilities will include; - To provide very high level of customer service in a front of house role. -Be first point of contact for all visitors - Reception tasks ; answering the phone - Secure premises - Inspecting the building & doing routine patrols. - Informing visitors of clients policy's and procedures; - Complete reports by recording observations, information, occurrences when necessary. Skills/Qualifications: Customer service, Objectivity, Dependability, Integrity, Safety Management, Professionalism, Reporting Skills You must be comfortable working as a lone worker and taking full responsibility for the building You must be able to provide a 10 year checkable career or back to school history. A uniform will be provided and the employer has claimed an exception under the Equality Act 2010. Please quote the reference CSO/Lon when applying for this position.
LOCATION: The Dolphin Shopping Centre, Poole, BH15 1SZ SHIFT PATTERN: 4 off, 4 off 42 hours per week PAY RATE: £14.51 per hour If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at (url removed). We're here to help! ROLE OVERVIEW AND PURPOSE Supporting the site as a security officer & control room duties to ensure safety of customers, buildings and personnel. To support the operation of the building and ensuring exceptional service is provided and ensure that all assigned tasks are completed in a professional and timely manner adhering to all relevant legislation. Duties and responsibilities: Operationally support in delivery of the agreed service level. Assist the team by fostering team spirit and co-operation, the encourage open expression of differing ideas and opinions and ensuring resolution. Support in delivery of SOP's and maintenance of appropriate documentation sets across the security Team. Assist in maintaining compliance with all Health & Safety legislation. Promote a secure and safe working environment on site through the implementation and continuous improvement of agreed Health and Safety actions Complete the required Incident reports in the event of an incident, focusing on quality and timely reporting. Ensure that any complaints are dealt with in a professional and timely manner. To establish and maintain satisfactory relationships with individuals at all levels within the Company and the Client organisation. Ensure that all equipment provided to assist security is fully operational with any issues reported. Client liaison, working closely with the Centre Management Team and Security Supervisor. Other day-to-day responsibilities as dictated by circumstances and the needs of the business and client. Requirements Person Specification: • Has a one team approach • Able to take ownership of all situations to ensure tasks are completed • Flexible approach to change Essential: • Experience of working within the Security Industry • Holds SIA Security Licence - SG or DS • Excellent written and verbal communication skills. • Ability to remain calm under pressure. • Adaptable and flexible in approach to work required. • Willingness and ability to work effectively within a team. • Proactive approach to learning in the role and identifying own training needs as appropriate. • Can "do" attitude • Excellent observational skills Benefits We're proud to offer a great range of benefits including: 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Search for resources and tools on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis For more information about ABM's benefits, visit our About ABM: ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together. For more information, visit . ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
Aug 05, 2026
Full time
LOCATION: The Dolphin Shopping Centre, Poole, BH15 1SZ SHIFT PATTERN: 4 off, 4 off 42 hours per week PAY RATE: £14.51 per hour If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at (url removed). We're here to help! ROLE OVERVIEW AND PURPOSE Supporting the site as a security officer & control room duties to ensure safety of customers, buildings and personnel. To support the operation of the building and ensuring exceptional service is provided and ensure that all assigned tasks are completed in a professional and timely manner adhering to all relevant legislation. Duties and responsibilities: Operationally support in delivery of the agreed service level. Assist the team by fostering team spirit and co-operation, the encourage open expression of differing ideas and opinions and ensuring resolution. Support in delivery of SOP's and maintenance of appropriate documentation sets across the security Team. Assist in maintaining compliance with all Health & Safety legislation. Promote a secure and safe working environment on site through the implementation and continuous improvement of agreed Health and Safety actions Complete the required Incident reports in the event of an incident, focusing on quality and timely reporting. Ensure that any complaints are dealt with in a professional and timely manner. To establish and maintain satisfactory relationships with individuals at all levels within the Company and the Client organisation. Ensure that all equipment provided to assist security is fully operational with any issues reported. Client liaison, working closely with the Centre Management Team and Security Supervisor. Other day-to-day responsibilities as dictated by circumstances and the needs of the business and client. Requirements Person Specification: • Has a one team approach • Able to take ownership of all situations to ensure tasks are completed • Flexible approach to change Essential: • Experience of working within the Security Industry • Holds SIA Security Licence - SG or DS • Excellent written and verbal communication skills. • Ability to remain calm under pressure. • Adaptable and flexible in approach to work required. • Willingness and ability to work effectively within a team. • Proactive approach to learning in the role and identifying own training needs as appropriate. • Can "do" attitude • Excellent observational skills Benefits We're proud to offer a great range of benefits including: 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Search for resources and tools on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis For more information about ABM's benefits, visit our About ABM: ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together. For more information, visit . ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
Community Safety Enforcement Officer 18.85 per hour Grade 6 6 Positions Available Locations: Wolverhampton City Centre (3 posts) and Bentley Bridge (3 posts) Help Keep Wolverhampton Safe We are looking for proactive, confident and community-focused individuals to join our Community Safety Team as Community Safety Enforcement Officers. This is an exciting opportunity to play a vital role in creating safer, more welcoming public spaces across Wolverhampton. You will be a visible presence in some of the city's busiest locations, engaging with residents, businesses and visitors, preventing anti-social behaviour and supporting community wellbeing. If you enjoy working with people, are confident handling challenging situations, and want to make a positive difference in your local community, we'd love to hear from you. Working Pattern This role operates on a 3-week rotating shift pattern , working 28 hours per week : Week 1 Wednesday to Friday 12:00pm to 7:00pm Week 2 Wednesday to Saturday 2:00pm to 9:00pm Week 3 Tuesday, Friday and Sunday 11:00am to 7:00pm About the Role As a Community Safety Enforcement Officer, you will provide a highly visible presence in areas vulnerable to anti-social behaviour, offering reassurance and support to local communities. You will engage positively with members of the public, retailers, partner agencies and community groups to deter anti-social behaviour, gather intelligence and help create safer environments. A key aspect of the role involves supporting and enforcing Public Space Protection Orders (PSPOs). Through education, engagement and enforcement, you will encourage compliance with these orders and take appropriate action where ongoing breaches occur, including issuing Community Protection Warnings, Community Protection Notices and Fixed Penalty Notices where necessary. Working closely with partners including the Police, Business Improvement Districts, local businesses and voluntary organisations, you will contribute directly to Wolverhampton's commitment to community safety. Key Responsibilities Conduct high-visibility patrols in key locations across the city. Engage with residents, businesses, visitors and community groups to provide reassurance and address concerns. Support the enforcement of Public Space Protection Orders across the city. Investigate reports of anti-social behaviour and use delegated enforcement powers where appropriate. Issue warnings, notices and Fixed Penalty Notices in line with legislation and Council procedures. Gather, prepare and present evidence to support enforcement action. Work in partnership with Police, Business Improvement Districts and other stakeholders to tackle anti-social behaviour. Signpost individuals, particularly young people, towards positive activities, services and support programmes. Manage conflict professionally and build positive relationships within the community. Deliver community safety advice and promote prevention initiatives. Support city-wide campaigns, operations and community safety projects. Maintain accurate records and ensure compliance with GDPR and data protection requirements. Contribute to service improvements and performance targets. What We're Looking For Successful candidates will be: Confident communicators with strong interpersonal skills. Comfortable engaging with a wide range of people and communities. Able to remain calm and professional when dealing with difficult or challenging situations. Passionate about improving community safety and wellbeing. Capable of working independently and as part of a team. Committed to delivering excellent customer service and positive outcomes for residents and businesses. Able to maintain accurate records and work within legislative and procedural frameworks. Experience in community safety, enforcement, security, policing, customer service, housing, youth engagement or a related field would be beneficial, although transferable skills and the right attitude are equally important. Why Join Us? At the City of Wolverhampton Council, you'll be part of a team dedicated to making a real difference to people's lives. You'll have opportunities for training, development and continuous professional growth while contributing to safer, stronger communities across the city. The Council is committed to equality, diversity and inclusion and welcomes applications from all sections of the community. As a Corporate Parent, the Council is committed to providing the best possible care and support for children and young people in care and care leavers. Make a difference where it matters most. Apply today and help keep Wolverhampton a safe and welcoming city for everyone.
Aug 05, 2026
Seasonal
Community Safety Enforcement Officer 18.85 per hour Grade 6 6 Positions Available Locations: Wolverhampton City Centre (3 posts) and Bentley Bridge (3 posts) Help Keep Wolverhampton Safe We are looking for proactive, confident and community-focused individuals to join our Community Safety Team as Community Safety Enforcement Officers. This is an exciting opportunity to play a vital role in creating safer, more welcoming public spaces across Wolverhampton. You will be a visible presence in some of the city's busiest locations, engaging with residents, businesses and visitors, preventing anti-social behaviour and supporting community wellbeing. If you enjoy working with people, are confident handling challenging situations, and want to make a positive difference in your local community, we'd love to hear from you. Working Pattern This role operates on a 3-week rotating shift pattern , working 28 hours per week : Week 1 Wednesday to Friday 12:00pm to 7:00pm Week 2 Wednesday to Saturday 2:00pm to 9:00pm Week 3 Tuesday, Friday and Sunday 11:00am to 7:00pm About the Role As a Community Safety Enforcement Officer, you will provide a highly visible presence in areas vulnerable to anti-social behaviour, offering reassurance and support to local communities. You will engage positively with members of the public, retailers, partner agencies and community groups to deter anti-social behaviour, gather intelligence and help create safer environments. A key aspect of the role involves supporting and enforcing Public Space Protection Orders (PSPOs). Through education, engagement and enforcement, you will encourage compliance with these orders and take appropriate action where ongoing breaches occur, including issuing Community Protection Warnings, Community Protection Notices and Fixed Penalty Notices where necessary. Working closely with partners including the Police, Business Improvement Districts, local businesses and voluntary organisations, you will contribute directly to Wolverhampton's commitment to community safety. Key Responsibilities Conduct high-visibility patrols in key locations across the city. Engage with residents, businesses, visitors and community groups to provide reassurance and address concerns. Support the enforcement of Public Space Protection Orders across the city. Investigate reports of anti-social behaviour and use delegated enforcement powers where appropriate. Issue warnings, notices and Fixed Penalty Notices in line with legislation and Council procedures. Gather, prepare and present evidence to support enforcement action. Work in partnership with Police, Business Improvement Districts and other stakeholders to tackle anti-social behaviour. Signpost individuals, particularly young people, towards positive activities, services and support programmes. Manage conflict professionally and build positive relationships within the community. Deliver community safety advice and promote prevention initiatives. Support city-wide campaigns, operations and community safety projects. Maintain accurate records and ensure compliance with GDPR and data protection requirements. Contribute to service improvements and performance targets. What We're Looking For Successful candidates will be: Confident communicators with strong interpersonal skills. Comfortable engaging with a wide range of people and communities. Able to remain calm and professional when dealing with difficult or challenging situations. Passionate about improving community safety and wellbeing. Capable of working independently and as part of a team. Committed to delivering excellent customer service and positive outcomes for residents and businesses. Able to maintain accurate records and work within legislative and procedural frameworks. Experience in community safety, enforcement, security, policing, customer service, housing, youth engagement or a related field would be beneficial, although transferable skills and the right attitude are equally important. Why Join Us? At the City of Wolverhampton Council, you'll be part of a team dedicated to making a real difference to people's lives. You'll have opportunities for training, development and continuous professional growth while contributing to safer, stronger communities across the city. The Council is committed to equality, diversity and inclusion and welcomes applications from all sections of the community. As a Corporate Parent, the Council is committed to providing the best possible care and support for children and young people in care and care leavers. Make a difference where it matters most. Apply today and help keep Wolverhampton a safe and welcoming city for everyone.
Business Support Opportunities - Belfast City Council Immediate Starts Available Temporary Roles Full & Part-Time Opportunities Hatched Recruitment are currently recruiting on behalf of Belfast City Council for a number of Business Support and Administrative roles across a range of council departments, including Human Resources, Legal Services, Finance, and Directorate Support teams . We are seeking experienced administrators who can provide high-quality support within busy public sector environments. These temporary assignments provide an excellent opportunity to gain valuable experience supporting essential council services. Roles Available Include: Business Support Clerk Business Administrator Administrative Officer HR Administration Support Legal and Corporate Support roles Responsibilities will vary depending on the department, with many roles involving similar administrative and business support duties. Key Responsibilities: Provide clerical and administrative support to busy service areas Maintain accurate records, databases, and filing systems Prepare letters, reports, correspondence, presentations and documentation Arrange meetings, appointments and provide general office coordination support Take accurate minutes and record actions from meetings Handle enquiries and provide professional customer service Support HR, finance, legal and general administration processes Use Microsoft Office applications and internal systems to update information and complete tasks accurately Work collaboratively with teams to meet deadlines and service standards Essential Skills and Experience: Previous experience within administration, business support or office-based roles Strong written and verbal communication skills Excellent organisational skills with the ability to prioritise workloads Ability to produce accurate documentation and maintain attention to detail Experience using IT systems, Microsoft Office and administrative software Strong customer service skills and ability to work effectively as part of a team Requirements: Must be eligible to work in the UK Why Apply? Immediate temporary opportunities available Gain valuable public sector experience with Belfast City Council Work within professional administrative teams across a range of departments Competitive hourly rates depending on role and experience Opportunities available across HR, Legal, Finance and wider council services Location: Belfast City Centre Duration: Temporary assignments Rate: 13.47 - 14.35 per hour (depending on role) Hours: Full-time and part-time opportunities available
Aug 05, 2026
Contractor
Business Support Opportunities - Belfast City Council Immediate Starts Available Temporary Roles Full & Part-Time Opportunities Hatched Recruitment are currently recruiting on behalf of Belfast City Council for a number of Business Support and Administrative roles across a range of council departments, including Human Resources, Legal Services, Finance, and Directorate Support teams . We are seeking experienced administrators who can provide high-quality support within busy public sector environments. These temporary assignments provide an excellent opportunity to gain valuable experience supporting essential council services. Roles Available Include: Business Support Clerk Business Administrator Administrative Officer HR Administration Support Legal and Corporate Support roles Responsibilities will vary depending on the department, with many roles involving similar administrative and business support duties. Key Responsibilities: Provide clerical and administrative support to busy service areas Maintain accurate records, databases, and filing systems Prepare letters, reports, correspondence, presentations and documentation Arrange meetings, appointments and provide general office coordination support Take accurate minutes and record actions from meetings Handle enquiries and provide professional customer service Support HR, finance, legal and general administration processes Use Microsoft Office applications and internal systems to update information and complete tasks accurately Work collaboratively with teams to meet deadlines and service standards Essential Skills and Experience: Previous experience within administration, business support or office-based roles Strong written and verbal communication skills Excellent organisational skills with the ability to prioritise workloads Ability to produce accurate documentation and maintain attention to detail Experience using IT systems, Microsoft Office and administrative software Strong customer service skills and ability to work effectively as part of a team Requirements: Must be eligible to work in the UK Why Apply? Immediate temporary opportunities available Gain valuable public sector experience with Belfast City Council Work within professional administrative teams across a range of departments Competitive hourly rates depending on role and experience Opportunities available across HR, Legal, Finance and wider council services Location: Belfast City Centre Duration: Temporary assignments Rate: 13.47 - 14.35 per hour (depending on role) Hours: Full-time and part-time opportunities available
Connect2Luton are excited to recruit a Minute Taking Administrator i on behalf of Luton Borough Council. Main purpose of position: The post holder will provide high level administration support and information to the Strategy, Engagement & Implementation. They will support the management of the Team inbox's to action the tasks according to priority with the aim of improving the quality of data that is recorded on social care systems. They will also provide support to ensure the efficient running of projects. They will support the administration tasks in relation to external suppliers and contribute to the performance management in relation to the key performance indicators set. As a Business support officer you will be responsible to: Undertake and lead on complex administrative tasks in a high volume and deadline driven environment Manage specific project support tasks with minimal supervision as part of own workload as required by line management Support the management of team email box(s) to ensure action in a timely way ensuring accurate recording Ensure data recorded is accurate and concise Creation, development and maintenance of records, files and statistical information for evidence based data Handle conflicting priorities from managers being aware of public scrutiny and partnership working within LBC and with local stakeholders requiring a high level of professionalism Taking on a coordination function between the council and externally commissioned resource to support timely actions and forward planning Manage the logistics and administration of all identified project meetings, to include suitable minute taking records, ensuring the division maintain a uniformed communication strategy and information flow across all meetings Maintain and collate management information to meet divisional management requirements, and produce periodic reports within defined time-scales to enable management to review performance Develop, implement, maintain and monitor administrative systems and procedures to support operational needs of the division, ensure the team is up to date with public information, national and local policies, procedures and strategy Be able, and as a nominated responsible officer, to undertake the processing of invoices, and stores requisitions, managing the distribution and the returning of laptops and equipment as and when required , maintaining accurate records To participate and where required facilitate working relationships with teams and staff from other divisions to ensure consistency as far as practicable Contribute to the maintenance of a healthy, safe, effective working environment, monitoring compliance with legal and regulatory requirements including H&S, property, equipment issues, and IT facilities Ensure that relevant corporate and departmental procedures are available and kept up to date Skills and Experience Demonstrable administrative experience including developing, managing and maintaining complex administrative systems and procedures Some experience of organising and leading project work Previous local authority experience or Social Care setting Ability to communicate and build effective relationships with staff and stakeholders in a polite manner at levels Ability to write clear letters and reports Good IT skills Able to use own initiative Ability to perform basic calculations and analyse and interpret data Excellent administrative and organisational skills Able to provide a quality service to customers Some understanding of national policy surrounding health and social care Education to Level 2 Business management or equivalent experience Able to attend meetings and undertake work at various locations throughout the Borough About Us Luton Borough Council have partnered with Kent County Council to create Connect2Luton, a recruitment managed service for all contingent temporary agency, contract, and interim roles at the Council. Our heritage and being local government owned which means we have a wealth of knowledge and expertise within the public sector, with many of our employees having previously worked for the Council or have supplied previously into the Council, for several years. We are an equal opportunities employment agency and business that positively encourages applications from all suitably qualified and eligible candidates. Connect2Luton is a trading style of Luton & Kent Commercial Services LLP - A joint venture between Luton Borough Council & Commercial Services Kent Ltd. Connect2Luton is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Aug 05, 2026
Seasonal
Connect2Luton are excited to recruit a Minute Taking Administrator i on behalf of Luton Borough Council. Main purpose of position: The post holder will provide high level administration support and information to the Strategy, Engagement & Implementation. They will support the management of the Team inbox's to action the tasks according to priority with the aim of improving the quality of data that is recorded on social care systems. They will also provide support to ensure the efficient running of projects. They will support the administration tasks in relation to external suppliers and contribute to the performance management in relation to the key performance indicators set. As a Business support officer you will be responsible to: Undertake and lead on complex administrative tasks in a high volume and deadline driven environment Manage specific project support tasks with minimal supervision as part of own workload as required by line management Support the management of team email box(s) to ensure action in a timely way ensuring accurate recording Ensure data recorded is accurate and concise Creation, development and maintenance of records, files and statistical information for evidence based data Handle conflicting priorities from managers being aware of public scrutiny and partnership working within LBC and with local stakeholders requiring a high level of professionalism Taking on a coordination function between the council and externally commissioned resource to support timely actions and forward planning Manage the logistics and administration of all identified project meetings, to include suitable minute taking records, ensuring the division maintain a uniformed communication strategy and information flow across all meetings Maintain and collate management information to meet divisional management requirements, and produce periodic reports within defined time-scales to enable management to review performance Develop, implement, maintain and monitor administrative systems and procedures to support operational needs of the division, ensure the team is up to date with public information, national and local policies, procedures and strategy Be able, and as a nominated responsible officer, to undertake the processing of invoices, and stores requisitions, managing the distribution and the returning of laptops and equipment as and when required , maintaining accurate records To participate and where required facilitate working relationships with teams and staff from other divisions to ensure consistency as far as practicable Contribute to the maintenance of a healthy, safe, effective working environment, monitoring compliance with legal and regulatory requirements including H&S, property, equipment issues, and IT facilities Ensure that relevant corporate and departmental procedures are available and kept up to date Skills and Experience Demonstrable administrative experience including developing, managing and maintaining complex administrative systems and procedures Some experience of organising and leading project work Previous local authority experience or Social Care setting Ability to communicate and build effective relationships with staff and stakeholders in a polite manner at levels Ability to write clear letters and reports Good IT skills Able to use own initiative Ability to perform basic calculations and analyse and interpret data Excellent administrative and organisational skills Able to provide a quality service to customers Some understanding of national policy surrounding health and social care Education to Level 2 Business management or equivalent experience Able to attend meetings and undertake work at various locations throughout the Borough About Us Luton Borough Council have partnered with Kent County Council to create Connect2Luton, a recruitment managed service for all contingent temporary agency, contract, and interim roles at the Council. Our heritage and being local government owned which means we have a wealth of knowledge and expertise within the public sector, with many of our employees having previously worked for the Council or have supplied previously into the Council, for several years. We are an equal opportunities employment agency and business that positively encourages applications from all suitably qualified and eligible candidates. Connect2Luton is a trading style of Luton & Kent Commercial Services LLP - A joint venture between Luton Borough Council & Commercial Services Kent Ltd. Connect2Luton is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
MMP Consultancy is seeking x5 highly organised Disrepair Case Officers at 300pd on behalf of a Local Authority based in south London. This is an exciting opportunity for an experienced housing professional to play a key role in protecting the Council from disrepair claims, ensuring residents receive high-quality services, and helping to resolve issues before they escalate into legal action. Candidates will be required in the office on Tuesdays and Wednesdays, with the rest of the days of the week at home. As a Disrepair Case Officer, you will manage a varied caseload, work closely with surveyors, contractors and legal services, and ensure that residents' concerns are addressed promptly and effectively. The successful candidate will be responsible for minimising the risk, incidence and cost of disrepair claims against the Council. You will act as the key point of contact for disrepair cases, managing them from initial complaint through to resolution, and representing the Council where necessary. Key Responsibilities Manage disrepair cases to minimise risk and reduce legal and financial exposure to the Council. Resolve complaints and legal threats wherever possible before they progress to litigation. Monitor case progress, costs and potential liabilities, providing regular updates and recommendations to management. Ensure high-risk cases are escalated appropriately and reported to the Repairs Team Manager. Liaise with Legal Services and supply information to meet court and procedural deadlines. Work closely with internal and external surveyors to ensure repairs are ordered and completed promptly and to the required standard. Ensure compliance with procurement procedures and relevant Council policies. Represent the Council in court proceedings when required. Provide advice and support on Stage 2 complaints, Ombudsman complaints and repairs complaints involving potential litigation. Maintain regular communication with residents, keeping them informed throughout the case process. Respond to correspondence within agreed timescales. Support colleagues across the service and provide cover where required. Promote compliance with legislation relating to data protection, health and safety, equality, diversity and financial regulations. Contribute to safeguarding responsibilities for vulnerable children and adults. Work collaboratively across departments and with external partners to achieve positive outcomes. Requirements: Good understanding of current issues affecting local authorities, ALMOs and social housing. Knowledge of housing and building legislation and current best practice. Strong working knowledge of Microsoft Office applications and housing management systems. Experience responding to complex correspondence and preparing reports. Experience managing contractors and consultants. Experience dealing directly with customers, resolving issues and providing advice in challenging situations.
Aug 05, 2026
Seasonal
MMP Consultancy is seeking x5 highly organised Disrepair Case Officers at 300pd on behalf of a Local Authority based in south London. This is an exciting opportunity for an experienced housing professional to play a key role in protecting the Council from disrepair claims, ensuring residents receive high-quality services, and helping to resolve issues before they escalate into legal action. Candidates will be required in the office on Tuesdays and Wednesdays, with the rest of the days of the week at home. As a Disrepair Case Officer, you will manage a varied caseload, work closely with surveyors, contractors and legal services, and ensure that residents' concerns are addressed promptly and effectively. The successful candidate will be responsible for minimising the risk, incidence and cost of disrepair claims against the Council. You will act as the key point of contact for disrepair cases, managing them from initial complaint through to resolution, and representing the Council where necessary. Key Responsibilities Manage disrepair cases to minimise risk and reduce legal and financial exposure to the Council. Resolve complaints and legal threats wherever possible before they progress to litigation. Monitor case progress, costs and potential liabilities, providing regular updates and recommendations to management. Ensure high-risk cases are escalated appropriately and reported to the Repairs Team Manager. Liaise with Legal Services and supply information to meet court and procedural deadlines. Work closely with internal and external surveyors to ensure repairs are ordered and completed promptly and to the required standard. Ensure compliance with procurement procedures and relevant Council policies. Represent the Council in court proceedings when required. Provide advice and support on Stage 2 complaints, Ombudsman complaints and repairs complaints involving potential litigation. Maintain regular communication with residents, keeping them informed throughout the case process. Respond to correspondence within agreed timescales. Support colleagues across the service and provide cover where required. Promote compliance with legislation relating to data protection, health and safety, equality, diversity and financial regulations. Contribute to safeguarding responsibilities for vulnerable children and adults. Work collaboratively across departments and with external partners to achieve positive outcomes. Requirements: Good understanding of current issues affecting local authorities, ALMOs and social housing. Knowledge of housing and building legislation and current best practice. Strong working knowledge of Microsoft Office applications and housing management systems. Experience responding to complex correspondence and preparing reports. Experience managing contractors and consultants. Experience dealing directly with customers, resolving issues and providing advice in challenging situations.
