Pertemps Black Country Perms

Quality Inspectors£16.92 per hour Wolverhampton6 - 2, 2 - 10, 2 shift rotating patternTemporary roleQuality InspectorMy client are looking for 2 quality inspectors to work at their client on a 3 month contact. The ideal candidate will have transport for this role due to the training location.Duties of a quality inspector:Set up equipment on a daily basisInspection of the productionWorking with templatesLogging non conformitiesAttention to detailThe ideal candidate will be familiar with Polyworks metrology suite or Zeiss quality solutions software and have a background or good understanding of metrology

Are you an experienced Auto Electrician looking for your next opportunity? Pertemps are recruiting for an Auto Electrician to join a busy and well-established company in Tipton on a temporary basis. As an Auto Electrician, you will be responsible for installing and fitting a range of electrical components and systems, ensuring all work is completed safely and to a high standard. Duties will include (but are not limited to): Working with low-voltage auto electrical systems (up to 48V). Reading and interpreting schematic and wiring loom drawings. Installing existing electrical kits, including perimeter lighting. Fitting hardwired CCTV systems and vehicle camera systems. Installing sub-assembled wiring harnesses. Carrying out electrical installation work to a high standard. Working Hours: Monday - Thursday: 07:30 - 16:30 Friday: 07:30 - 12:30 (early finish) Pay Rate: £14.50ph If you have the skills and experience required and are looking for your next opportunity, we'd love to hear from you. Apply today!

Pertemps West Bromwich are currently recruiting for a Laminator Operator to join a leading manufacturing company based in Wednesbury. This exciting opportunity is due to start in October and offers the chance to become part of a well-established and successful business. Duties include (but are not limited to): Set up and operate the foiling laminator safely and efficiently Prepare profiles and foils for production Monitor machines settings, temperatures, adhesive applications and line speeds to ensure optimum performance Carry out quality inspections to ensure excellent finish, adhesion and colour consistency Identity and rectify minor production issues and escalate more complex faults where necessary Maintain a clean, safe and organised working environment in accordance with Health & Safety procedures Assist with routine maintenance and cleaning of the laminating equipment Work closely with production, quality and maintenance teams to achieve production targets The ideal candidate: Previous experience operating laminating equipment is preferred Experience within the window, extrusion, plastics or manufacturing industry would be advantageous Strong attention to detail with a commitment to producing high-quality products Mechanical aptitude and confidence in adjusting machine settings Ability to work independently and as part of a team Positive attitude with a willingness to learn new processes and equipment Good understanding of health and safety within a manufacturing environment What's on offer: £15 per hour (depending on experience) Monday to Thursday (7:00am - 17:30pm) Temporary to permanent position Full training on foiling laminator Career development opportunities within a growing manufacturing business Start date of October If you are interested in this position and have the relevant experience, please apply with your CV to be considered.

Pertemps West Bromwich are currently seeking a machine operator on a rotating shift pattern. This is an excellent opportunity for an experienced individual to join a well-established and growing company. Key Responsibilities: Operate and set up slitting machines to cut metal to specified dimensions. Ensure machines are running efficiently and safely. Monitor quality of materials and finished products, ensuring they meet company standards. Perform routine maintenance and troubleshooting on machinery as required. Work closely with the production team to meet daily targets and deadlines. Follow health and safety procedures at all times. What We're Looking For: Previous experience operating slitting machines, ideally working with metal. Strong attention to detail and commitment to quality. Forklift certificate and experience is beneficial but not essential. Ability to work independently and as part of a team. Good problem-solving skills and a proactive approach to work. Flexibility to work on a rotating shift pattern. Great attitude and willingness to learn This role will be working on a rotating shift pattern of 06:00-14:00 and 14:00-22:00 Monday to Friday paying £14.36 per hour. If you are interested in this position, please apply below!

Pertemps are looking for an experienced CNC Sliding Head Setter/Operator to join our client based in the heart of Birmingham. This is an excellent opportunity to work within a well-established precision engineering company, producing high-quality components for a range of industries. Pay £16.00 - £18.00 per hour , depending on experience. Working Hours Monday to Thursday: 07:00 - 16:45 Friday: 07:00 - 15:00 Key Responsibilities Set and operate CNC sliding head machines. Produce precision components to specification and quality standards. Read and interpret engineering drawings. Carry out in-process inspections using measuring equipment. Make offsets and minor program adjustments where required. Maintain a clean, safe, and organised working environment. Ensure production targets and quality standards are consistently met. Requirements Previous experience setting and operating CNC sliding head machines. Ability to read and interpret engineering drawings. Experience using precision measuring equipment. Strong attention to detail and commitment to quality. Ability to work independently and as part of a team. A positive attitude and reliable work ethic. What We Offer Competitive hourly rate of £16.00 - £18.00 , depending on experience. Full-time, permanent position. Early finish every Friday. Overtime opportunities (where available). Opportunities for training and career development. If you have the skills and experience we're looking for, please apply below!

Are you passionate about politics, public affairs and business? Do you enjoy turning policies into clear, engaging content that people actually want to read? We're looking for a Communications & Engagement Officer to join a leading business membership organisation, helping to shape the voice of a business community. This is an exciting opportunity for someone with excellent writing skills, political awareness and a genuine interest in influencing policy that affects local businesses. The Role: Working closely with the Head of Marketing & Communications, you'll monitor political, economic and policy developments, translating complex legislation and government policy into engaging, easy-to-understand communications for their members. You'll research emerging issues, gather business intelligence, produce thought leadership content, write articles, newsletters and reports, and help ensure that your organisation is recognised as a trusted voice on regional business issues. You'll also build strong relationships with businesses, policymakers and key stakeholders, representing the company at meetings, consultations and networking events. What We're Looking For We're keen to hear from candidates with experience in communications, public affairs, policy, journalism, PR or a similar environment who can demonstrate: Excellent writing, editing and communication skills. The ability to simplify complex policy and political information into plain English. A genuine interest in politics, current affairs and the business environment. Strong research and analytical skills. Experience producing engaging content across a range of channels. Confidence building relationships with senior stakeholders and business leaders. A proactive, organised approach with excellent attention to detail. What's on Offer? 35-hour working week (Monday to Friday), supporting a healthy work-life balance. Hybrid working. Applicants should be based within a reasonable commuting distance of Wolverhampton as 3 days a week you will be required to work on site. 27 days annual leave, plus Bank Holidays.

Pertemps West Bromwich are looking for Injection Moulding Tool Setters for our well established client in the heart of Birmingham.What You'll Be Doing Setting and changing injection moulding tools safely and efficiently. Starting up machines and optimising processing parameters. Monitoring production quality and carrying out first-off inspections. Troubleshooting machine and process issues to minimise downtime. Performing routine machine and tooling maintenance. Working closely with Production, Quality, and Maintenance teams. Maintaining a clean, safe, and organised work area. Supporting continuous improvement initiatives to improve productivity and reduce waste. What We're Looking For Previous experience setting injection moulding machines. Good understanding of injection moulding processes. Strong mechanical and problem-solving skills. Commitment to quality, safety, and continuous improvement. Working Hours Full time- Monday to Friday 6:00am-2:00pm / 2:00pm-10:00pm rotating shifts OR Part time- Saturday and Sunday 12 hour shifts (24 hours total) Pay £16 per hour for the full time role working weekdays only £25 per hour for the part time role working weekends only If you're an experienced Injection Moulding Tool Setter and interested in this position, please apply below!

My well established client are looking for a Key Account Manager to join their team due to growth. They have a strong focus on customer satisfaction, operational excellence, and long-term partnerships, and committed to delivering reliable solutions that add value to their customers' businesses. You will be reporting directly to the Sales Manager, the Key Account Manager will be responsible for managing and developing key customer relationships, ensuring exceptional customer service, and identifying opportunities to support business growth. The successful candidate will act as the primary point of contact for customers while working closely with internal departments to ensure customer requirements are met efficiently and effectively. Duties Manage and develop an existing customer base to achieve long-term business success and customer retention. Maintain and update customer information and shared data spreadsheets accurately. Act as the main point of contact for customers, responding promptly to enquiries and managing customer requirements. Build and maintain strong, positive relationships with clients. Liaise with internal departments including Production, Quality, and Transport to resolve issues and communicate updates effectively to customers. Monitor customer activity and sales performance metrics. Identify opportunities to increase sales, improve customer engagement, and maximise capacity across the business. Support the wider sales team and work closely with the Sales Manager to achieve departmental objectives. Prepare and issue customer quotations in a timely and accurate manner. Conduct quarterly customer review meetings and customer satisfaction surveys. Assist in implementing strategies to improve customer experience and drive business growth. Key Skills Proven experience in a Key Account Manager, Account Manager, or Sales Executive role Demonstrable experience in managing customer relationships and delivering outstanding customer service. Strong understanding of sales processes, sales performance metrics, and CRM systems. Excellent communication, negotiation, and relationship-building skills. Ability to work collaboratively with internal teams and external stakeholders. Strong organisational skills with excellent attention to detail. Proactive approach to problem-solving and identifying business opportunities. Proficient in Microsoft Office applications, particularly Excel. What they offer Competitive salary. Opportunity to work within a successful and growing business. Supportive team environment. Ongoing professional development and career progression opportunities. The chance to play a key role in maintaining and developing valuable customer partnerships.

Accounts Assistant Role Overview We are looking for an organised and proactive Accounts Assistant to join our busy Finance team. This is a varied role supporting both the Purchase Ledger and Sales Ledger functions, ensuring the accurate and timely processing of financial transactions while providing excellent internal and external customer service. Key Responsibilities Purchase Ledger Process purchase invoices and credit notes, ensuring they are checked, coded and entered accurately into the accounting system. Reconcile supplier statements and investigate any discrepancies. Maintain the general Accounts email inbox. Respond to and resolve supplier queries in a professional and timely manner. Process employee expenses and company credit card claims. Monitor aged payables and assist with payment queries. Process and reconcile store petty cash. Sales Ledger & Banking Complete daily banking procedures and import accurate information into the finance system. Allocate store cash banking to the correct ledger accounts. Investigate and resolve discrepancies on store sales ledger accounts. Allocate and reconcile store petty cash under-bankings. Skills & Experience The successful candidate will have: Previous experience in an Accounts Assistant role. Experience within a retail head office environment would be advantageous. Experience processing high volumes of purchase invoices. Strong supplier statement reconciliation skills. Good understanding of Sales Ledger processes and bank reconciliations. Strong Excel skills and confidence using accounting software. Excellent organisational and time management skills. Strong communication skills with the confidence to deal with supplier queries. A positive, flexible attitude and willingness to support the wider Finance team. An AAT qualification, or studying towards AAT, would be advantageous but is not essential. What We Offer The opportunity to join an employee-owned business where employees share in the company's long-term success. Be part of a growing retailer with over 200 stores nationwide and ambitious expansion plans. A supportive, flat organisational structure with direct access to senior management. Exposure to both Purchase Ledger and Sales Ledger, providing a varied and rewarding role. The opportunity to develop a broad understanding of retail finance within a fast-paced environment. Close collaboration with colleagues across Finance, Retail, Property, Buying and Operations. The chance to take ownership of your work and make a real impact. Ongoing training and career development opportunities. Free onsite parking. Staff discount. Company pension scheme through NEST.

Are you highly organised with excellent customer service and project coordination skills? Our client, a well-established and successful business based in Cannock, is looking to recruit an experienced Customer Account Manager to join their busy and friendly team. This is an exciting opportunity for someone who thrives in a fast-paced environment, enjoys building strong customer relationships and takes pride in ensuring projects are delivered accurately and on time. As a Customer Account Manager, you will be responsible for managing several key customer accounts, acting as the main point of contact from order through to delivery. Working closely with customers, the sales team and internal departments, you'll ensure projects run smoothly while delivering an exceptional customer experience. Key Responsibilities Manage multiple key customer accounts on a day-to-day basis. Coordinate customer projects from initial order through to successful completion. Process customer orders accurately and efficiently. Liaise regularly with customers, providing updates on project progress and delivery schedules. Build and maintain strong relationships with customers, colleagues and the external sales team. Monitor and manage stock allocated to customer accounts. Identify and resolve issues quickly, ensuring minimal disruption to projects. Coordinate customer approvals for new product lines. Ensure clear communication across all departments to keep projects on track. Deliver outstanding customer service while meeting deadlines. We're looking for someone who is: Experienced in project coordination, account management, sales support or customer service. An excellent communicator with strong relationship-building skills. Highly organised with exceptional attention to detail. Able to prioritise a busy workload and manage multiple projects simultaneously. Calm under pressure with excellent problem-solving abilities. Confident using Microsoft Office, Excel and business systems. What's on Offer? Permanent full-time opportunity. Friendly and supportive working environment. Opportunity to work with major customer accounts. Varied and fast-paced role with genuine responsibility. 25 days Holiday + Bank Holidays Free on-site parking. If you have experience as a Project Co-ordinator, Project Coordinator, Customer Account Manager, Sales Support, Account Co-ordinator, Order Processing, Customer Service, Project Management we'd love to hear from you.

We're currently recruiting on behalf of our client for an experienced Upholsterer to join their friendly, close-knit team. This is initially a one-week assignment, with the potential for a longer-term opportunity for the right candidate. Working Hours: Monday to Thursday: 6:00am - 3:15pm Friday: 6:00am - 10:00am Pay: £16.00 per hour The Role: You will be carrying out commercial/contract upholstery work, producing and upholstering items such as: Soft seating units Operator chair seats and backs Other commercial seating products Please note: This is not domestic upholstery (e.g. three-piece suites). The Ideal Candidate Will Have: Previous upholstery experience, ideally within a commercial or contract environment Good attention to detail and a high standard of workmanship The ability to work independently and as part of a small team A positive attitude and reliable work ethic What You'll Get: £16.00 per hour Early finish Friday Friendly, supportive working environment Opportunity to secure a longer-term position based on performance If you're an experienced upholsterer looking for your next opportunity, we'd love to hear from you. Please send across your CV to or apply online.

Customer Sales Advisor Smethwick Salary: £26k to £28k About the Role We are seeking a proactive Customer Sales Advisor to join a busy sales team. This role is ideal for someone with experience in telephone-based sales and customer service who enjoys building relationships, processing orders and delivering exceptional customer support. Key Responsibilities Handle telephone and email sales enquiries professionally. Process customer orders and ensure timely delivery. Respond to customer queries and resolve issues or escalate where appropriate. Monitor repair jobs and provide customers with regular updates. Maintain accurate CRM records and sales administration. Arrange collections for returned goods. Monitor back orders and urgent requirements, liaising with production where necessary. Prepare export documentation and customer invoices where required. Support Sales Managers with quotations, pricing and order updates. Promote company products, services and sales initiatives. Work collaboratively with internal departments to ensure excellent customer service. Skills & Experience Previous experience in a fast-paced customer service or telephone sales environment. Strong communication and relationship-building skills. Excellent organisational and administrative abilities. Good working knowledge of Microsoft Office, particularly Excel and Outlook. Experience using CRM or catalogue software is advantageous. Strong attention to detail and problem-solving skills. Ability to work effectively as part of a team and manage multiple priorities. What We're Looking ForA positive, customer-focused individual with a flexible approach, excellent organisational skills and a passion for delivering outstanding service in a busy sales environment.

Sales Support Manager Location: Smethwick Salary: £32,000 to £35,000 (Depending on experience) The Role An exciting opportunity has arisen for an experienced Sales Support Manager to join a well-established and growing business based in Smethwick. This is a varied role that combines sales administration, customer account management and export coordination, supporting both UK and international customers. The successful candidate will play a key role in ensuring customer orders are processed efficiently, maintaining excellent customer relationships and supporting the wider sales team. Key Responsibilities Manage customer sales orders from receipt through to delivery Process quotations, sales orders and customer invoices Coordinate delivery schedules and ensure customer deadlines are met Prepare and manage export documentation in line with current legislation Act as the main point of contact for customer enquiries via telephone, email and face-to-face Build and maintain strong relationships with UK and overseas customers Provide accurate updates to customers regarding order progress and delivery schedules Liaise with internal departments to communicate customer demand and purchasing requirements Support the external sales team with day-to-day account management Manage key customer accounts and ensure high levels of customer satisfaction Complete daily cash reporting and petty cash administration Assist with additional administrative duties as required About You Previous experience within a sales support, sales administration or account management role Experience processing customer orders from enquiry through to completion Knowledge of export procedures and documentation would be highly advantageous Excellent customer service and communication skills Strong organisational skills with the ability to prioritise a busy workload High levels of accuracy and attention to detail Good working knowledge of Microsoft Office, particularly Excel and PowerPoint The ability to work both independently and as part of a team A proactive approach with excellent problem-solving skills Experience working within a manufacturing or engineering environment would be beneficial What's on Offer Permanent, full-time position Salary of £35,000, negotiable depending on experience Opportunity to join a stable and growing business Varied role with responsibility and autonomy Supportive working environment with opportunities to develop your skills If you have strong sales support and customer account management experience and enjoy working in a fast-paced environment, we'd love to hear from you. Apply today to find out more.

Sales Executive £30,000 basic salary + commission Hybrid working - 4 days from home, 1 day in the Cannock office Permanent Build relationships. Win business. Enjoy the flexibility. Are you a motivated salesperson looking for a role that offers genuine autonomy and the opportunity to make an impact? We're looking for a proactive Sales Executive to join a growing business where you'll be responsible for developing new business, building lasting customer relationships and planning your customer visits effectively. If you enjoy meeting clients, opening doors and seeing the rewards of your success, we'd love to hear from you. The role: Develop new business and grow existing customer relationships Manage the sales process from initial enquiry through to order Visit customers across the UK to understand their requirements and present solutions Prepare quotations, tenders and commercial proposals Maintain an accurate sales pipeline and CRM Monitor market trends and identify new opportunities Work closely with internal teams to deliver an exceptional customer experience About you: You'll ideally have experience in a Business Development, Sales Executive, Account Manager or Field Sales role and be confident building lasting customer relationships. Excellent communication and negotiation skills The ability to manage your own workload and prioritise effectively A proactive, self-motivated approach A full UK driving licence and willingness to travel nationally Experience within manufacturing or engineering would be advantageous but isn't essential

Customer Service Coordinator Aldridge £26,500 40 hours per week, permanent Are you an organised, customer-focused individual who thrives in a fast-paced environment? Our client is looking for a Customer Service Coordinator to join their growing team, supporting customers from enquiry through to completion while ensuring an exceptional customer experience. This is an excellent opportunity to join a well-established and expanding business where no two days are the same. You'll be working as part of a supportive team, managing customer queries, coordinating activities across multiple departments and ensuring customers receive regular updates throughout the process. Key Responsibilities: Act as the main point of contact for customers via phone and email Provide regular updates and resolve customer queries promptly Coordinate activities with internal teams to ensure a smooth customer journey Maintain accurate records and update internal systems Build strong relationships with customers and colleagues Prioritise workloads in a busy, fast-moving environment We're looking for someone who has: Previous experience within a customer service, coordination or administration role Excellent communication and relationship-building skills Strong organisational skills with the ability to manage multiple tasks A proactive approach and the ability to work under pressure Good IT skills, including Microsoft Office A positive attitude and a genuine passion for delivering excellent customer service

Pertemps are currently recruiting for a Credit Controller to join a well-established warehouse in Oldbury. This role is ideal for someone with experience in credit control, administration, and customer service. The successful candidate will be responsible for managing customer accounts, monitoring outstanding invoices, supporting sales order processing, and maintaining accurate financial and stock records. Working closely with internal teams and suppliers, this role will play a key part in ensuring smooth day-to-day operations and effective account management. Key Responsibilities: Monitor and chase outstanding customer invoices, ensuring timely payment and maintaining positive customer relationships. Support the finance team with credit control activities, account reconciliations, and resolving invoice queries. Process customer sales orders accurately using Sage and maintain up-to-date customer account records. Provide excellent customer service, responding to customer enquiries via telephone and email in a professional and timely manner. Maintain accurate sales and purchase ledger records, ensuring all information is correctly updated. Issue customer statements, monitor debtor accounts, and assist with account management processes. Liaise with suppliers, warehouse, and internal departments to resolve queries and support efficient operations. Assist with stock and inventory record management, ensuring accurate data is maintained. Maintain accurate filing systems, complete general administrative duties, and support the wider team as required. Hours: Monday to Thursday 08:30am - 17:00pm Friday 08:30am - 16:00pm Pay Rate: £13.80 per hour This is a temporary position with the opportunity to go permanent after a successful trial period

Customer Service Coordinator Aldridge 26,500 40 hours per week, permanent Are you an organised, customer-focused individual who thrives in a fast-paced environment? Our client is looking for a Customer Service Coordinator to join their growing team, supporting customers from enquiry through to completion while ensuring an exceptional customer experience. This is an excellent opportunity to join a well-established and expanding business where no two days are the same. You'll be working as part of a supportive team, managing customer queries, coordinating activities across multiple departments and ensuring customers receive regular updates throughout the process. Key Responsibilities: Act as the main point of contact for customers via phone and email Provide regular updates and resolve customer queries promptly Coordinate activities with internal teams to ensure a smooth customer journey Maintain accurate records and update internal systems Build strong relationships with customers and colleagues Prioritise workloads in a busy, fast-moving environment We're looking for someone who has: Previous experience within a customer service, coordination or administration role Excellent communication and relationship-building skills Strong organisational skills with the ability to manage multiple tasks A proactive approach and the ability to work under pressure Good IT skills, including Microsoft Office A positive attitude and a genuine passion for delivering excellent customer service

Customer Service CoordinatorAldridge£26,50040 hours per week, permanentAre you an organised, customer-focused individual who thrives in a fast-paced environment? Our client is looking for a Customer Service Coordinator to join their growing team, supporting customers from enquiry through to completion while ensuring an exceptional customer experience.This is an excellent opportunity to join a well-established and expanding business where no two days are the same. You'll be working as part of a supportive team, managing customer queries, coordinating activities across multiple departments and ensuring customers receive regular updates throughout the process.Key Responsibilities: Act as the main point of contact for customers via phone and email Provide regular updates and resolve customer queries promptly Coordinate activities with internal teams to ensure a smooth customer journey Maintain accurate records and update internal systems Build strong relationships with customers and colleagues Prioritise workloads in a busy, fast-moving environment We're looking for someone who has: Previous experience within a customer service, coordination or administration role Excellent communication and relationship-building skills Strong organisational skills with the ability to manage multiple tasks A proactive approach and the ability to work under pressure Good IT skills, including Microsoft Office A positive attitude and a genuine passion for delivering excellent customer service

Are you highly organised with excellent customer service and project coordination skills? Our client, a well-established and successful business based in Cannock, is looking to recruit an experienced Customer Account Manager to join their busy and friendly team. This is an exciting opportunity for someone who thrives in a fast-paced environment, enjoys building strong customer relationships and takes pride in ensuring projects are delivered accurately and on time. As a Customer Account Manager, you will be responsible for managing several key customer accounts, acting as the main point of contact from order through to delivery. Working closely with customers, the sales team and internal departments, you'll ensure projects run smoothly while delivering an exceptional customer experience. Key Responsibilities Manage multiple key customer accounts on a day-to-day basis. Coordinate customer projects from initial order through to successful completion. Process customer orders accurately and efficiently. Liaise regularly with customers, providing updates on project progress and delivery schedules. Build and maintain strong relationships with customers, colleagues and the external sales team. Monitor and manage stock allocated to customer accounts. Identify and resolve issues quickly, ensuring minimal disruption to projects. Coordinate customer approvals for new product lines. Ensure clear communication across all departments to keep projects on track. Deliver outstanding customer service while meeting deadlines. We're looking for someone who is: Experienced in project coordination, account management, sales support or customer service. An excellent communicator with strong relationship-building skills. Highly organised with exceptional attention to detail. Able to prioritise a busy workload and manage multiple projects simultaneously. Calm under pressure with excellent problem-solving abilities. Confident using Microsoft Office, Excel and business systems. What's on Offer? Permanent full-time opportunity. Friendly and supportive working environment. Opportunity to work with major customer accounts. Varied and fast-paced role with genuine responsibility. 25 days Holiday + Bank Holidays Free on-site parking. If you have experience as a Project Co-ordinator, Project Coordinator, Customer Account Manager, Sales Support, Account Co-ordinator, Order Processing, Customer Service, Project Management we'd love to hear from you.

Customer Sales Advisor Smethwick Salary: 26k to 28k About the Role We are seeking a proactive Customer Sales Advisor to join a busy sales team. This role is ideal for someone with experience in telephone-based sales and customer service who enjoys building relationships, processing orders and delivering exceptional customer support. Key Responsibilities Handle telephone and email sales enquiries professionally. Process customer orders and ensure timely delivery. Respond to customer queries and resolve issues or escalate where appropriate. Monitor repair jobs and provide customers with regular updates. Maintain accurate CRM records and sales administration. Arrange collections for returned goods. Monitor back orders and urgent requirements, liaising with production where necessary. Prepare export documentation and customer invoices where required. Support Sales Managers with quotations, pricing and order updates. Promote company products, services and sales initiatives. Work collaboratively with internal departments to ensure excellent customer service. Skills & Experience Previous experience in a fast-paced customer service or telephone sales environment. Strong communication and relationship-building skills. Excellent organisational and administrative abilities. Good working knowledge of Microsoft Office, particularly Excel and Outlook. Experience using CRM or catalogue software is advantageous. Strong attention to detail and problem-solving skills. Ability to work effectively as part of a team and manage multiple priorities. What We're Looking ForA positive, customer-focused individual with a flexible approach, excellent organisational skills and a passion for delivering outstanding service in a busy sales environment.