Mission 4 Recruitment

Location: Welwyn Garden City, AL7 Salary: 28,000 Working Hours: Monday- Friday (9am-5pm) Job Code: MJ2243 Administrator Our client is a leading provider of business telecoms and digital solutions, known for their high standards of service and a strong reputation within the corporate sector. They are looking for an efficient and well-organized person to join their friendly, supportive team as a Client Liaison & Tech Support Executive. This role is perfect for someone who loves the latest technology. Whether you already have technical experience or just a strong willingness to learn, you will be trained to provide 1st and 2nd line support to business clients. As a Customer Service Administrator, you will be at the heart of the team, balancing technical help with essential office administration. If you have an excellent telephone manner, great attention to detail, and want to work for a company that truly values its customers, this is the perfect opportunity for you. Key Responsibilities: Supporting corporate clients with a variety of mobile and fixed-line enquiries via phone and email. Liaising with network providers to troubleshoot and resolve technical issues. Managing supplier relationships to obtain quotes and handle general enquiries. Processing new orders and contracts for mobile and fixed-line services. Assisting the sales team with administrative support and client coordination. Handling general office administration, including keeping internal databases accurate and up to date. Creating monthly and custom client reports using Excel. The successful candidate will have: A background in office-based customer service, with a track record of supporting clients effectively. High standards of accuracy and a friendly, professional manner when handling phone calls. The ability to tackle tricky problems and use their initiative to find creative solutions. Confidence using IT systems, particularly the main Microsoft Office programs (Word, Excel, and Outlook). Technical experience or a strong willingness to learn, as you will be trained to provide technical support. Benefits: 20 days annual leave + Bank holidays, rising to 25 days after completion of your first year Employee Benefits portal Free on-site parking Company pension Company performance bonus Personal development opportunities Due to the high volume of interest we receive for each vacancy, we are only able to contact shortlisted candidates. If you have not heard from our team within 7 days, please consider your application unsuccessful. Please refrain from calling the office to check the status of your application or to discuss the role; this allows us to dedicate our time to the shortlisting process. We will retain your CV on file for future opportunities that may be a match for your skills and experience.

Location: Ware, SG12 Salary: £45,000 - £65,000 (Depending on experience) Working Hours: Monday-Friday (Hybrid) Job Code: MJ2236 Head of Growth Our client is a fast-growing British fashion group that sits perfectly between the high street and designer labels. They have built a huge following with two distinct brands: a leading womenswear label famous for luxury occasion wear, and a modern menswear brand focused on high-quality, classic pieces. After massive success in the UK, they are now ready to go global and need a commercial leader to head up their growth strategy. As the Head of Growth, you will work directly with the Founders to drive the business forward. This role is perfect for someone with a genuine passion for fashion who understands how to blend brand soul with hard data. You ll be in charge of the digital revenue engine, using your commercial eye to scale both brands profitably. While the creative teams focus on the look and feel, your job is to turn that vision into sales. This is a big, high-visibility role for a fashion-forward leader who loves the fast pace of ecommerce. This is a rare chance to take a lead role in a business that has already proven it has the right products and is now ready to dominate the market. You ll have the freedom to shape the future of two exciting brands while working side-by-side with the founders. Key Responsibilities: Performance Marketing & Acquisition Lead the global paid media strategy across Meta, Google, TikTok, and new platforms. Monitor key targets like CAC, MER, and blended ROAS to ensure the business scales profitably. Lead a "test and learn" culture for ads, audiences, and landing pages to find what works best. Manage affiliate and influencer performance to ensure they deliver a strong return. Lifecycle & Retention Build smart strategies across email and SMS to keep customers coming back. Use tools like Sweet Analytics and Triple Whale to understand customer habits and increase their lifetime value. Digital Trading & CRO Work with the Buying team to make sure stock levels match your marketing plans. Lead the testing plan for the website to improve conversion rates and average order values. Use merchandising and post-purchase tools to manage returns and protect margins. Data & Analytics Keep a close eye on performance using Looker Studio, GA4, and Triple Whale. Turn data into clear insights and forecasts for the Founders and senior team. The successful candidate will have: 5+ years in Growth or Ecommerce, specifically within DTC fashion or lifestyle. Advanced understanding of GA4, Looker Studio, Sweet Analytics and Triple Whale. Demonstrable experience scaling paid media budgets with profitable ROAS. Strong commercial understanding of CAC, LTV, MER and contribution margin. Experience managing agencies and performance teams. Proficient in Shopify Plus and ecommerce analytics. Experience with website merchandising, Swap Commerce and post-purchase optimisation tools. Passionate about fashion, digital innovation and brand growth. Benefits: Hybrid working Early finish on last Friday of the month 25 days holiday + Bank Holidays Company Pension Free On-site parking Volunteering day Due to the high volume of interest we receive for each vacancy, we are only able to contact shortlisted candidates. If you have not heard from our team within 7 days, please consider your application unsuccessful. Please refrain from calling the office to check the status of your application or to discuss the role; this allows us to dedicate our time to the shortlisting process. We will retain your CV on file for future opportunities that may be a match for your skills and experience.

Location: Hoddesdon, EN11 Salary: 28,000 pro rata Working Hours: 3 days a week Job Code: MJ2135 Part Time Credit Controller Our client, based in Hoddesdon, are looking for a Part Time Credit Controller to join their small team as part of a growing business. The company have been supplying cleaning, hygiene, and catering consumables to the professional market for over 40 years. This role would be perfect for someone looking to continue in a role that plays to their strengths on a part time basis. Duties and Responsibilities Chasing outstanding debt by phone, email and letter Resolving outstanding invoicing queries Sending out copy invoices Updating reports and systems Sending statements when required Reconciling supplier statements Allocating sales ledger payments received Assist with other administrative duties Key Skills Proven experience with reducing aged debt Previous experience in working with credit control Competent IT skills Excellent communication skills Trustworthy and discreet when dealing with confidential information Benefits 28 Days Holiday Inc. Bank Holidays On Site Parking No weekends Small friendly team Despite our best efforts it is not always possible to respond to every application individually due to the high volume of responses we receive on each vacancy. Only candidates who are short listed will be contacted for this particular role and if you have not heard from us within 7 days please assume that you have not been successful. However, we will keep your details on our database, and will contact you when other suitable positions become available