This is an opportunity for someone who enjoys bringing order to complexity, building strong relationships and finding solutions when priorities change. You'll play a key role in coordinating customers, operatives, supervisors and colleagues, ensuring services run smoothly and customers receive the right support at the right time. What you'll be doing You'll help manage the day-to-day scheduling and planning of essential services, balancing customer needs with operational priorities. Your responsibilities will include: Coordinating and overseeing scheduling activity to ensure appointments and services run efficiently. Supporting a team of planners and helping colleagues develop their skills and confidence. Working closely with customers, operatives, supervisors and internal teams to resolve issues and keep services moving. Managing changing priorities and finding practical solutions when plans need to adapt. Considering customer vulnerability and individual circumstances when making scheduling decisions. Helping maintain high standards of customer service and operational performance. Contributing to a positive, collaborative team environment where people are supported to succeed. What you'll bring You'll ideally have: Experience working in a fast-paced scheduling, planning or operational environment. Strong organisational and time-management skills. The ability to make confident decisions and solve problems effectively. Excellent communication and relationship-building skills. The flexibility to adapt when priorities or circumstances change. Experience of supporting, coaching or developing colleagues. A strong commitment to delivering excellent customer service. A collaborative approach and the ability to work effectively with a wide range of people. For more information or to apply please contact Harvey Baker on (phone number removed)
Oct 16, 2026
Full time
This is an opportunity for someone who enjoys bringing order to complexity, building strong relationships and finding solutions when priorities change. You'll play a key role in coordinating customers, operatives, supervisors and colleagues, ensuring services run smoothly and customers receive the right support at the right time. What you'll be doing You'll help manage the day-to-day scheduling and planning of essential services, balancing customer needs with operational priorities. Your responsibilities will include: Coordinating and overseeing scheduling activity to ensure appointments and services run efficiently. Supporting a team of planners and helping colleagues develop their skills and confidence. Working closely with customers, operatives, supervisors and internal teams to resolve issues and keep services moving. Managing changing priorities and finding practical solutions when plans need to adapt. Considering customer vulnerability and individual circumstances when making scheduling decisions. Helping maintain high standards of customer service and operational performance. Contributing to a positive, collaborative team environment where people are supported to succeed. What you'll bring You'll ideally have: Experience working in a fast-paced scheduling, planning or operational environment. Strong organisational and time-management skills. The ability to make confident decisions and solve problems effectively. Excellent communication and relationship-building skills. The flexibility to adapt when priorities or circumstances change. Experience of supporting, coaching or developing colleagues. A strong commitment to delivering excellent customer service. A collaborative approach and the ability to work effectively with a wide range of people. For more information or to apply please contact Harvey Baker on (phone number removed)
TristoneNash are working with a provider of social housing who are looking to recruit a Housing Officer to fulfil a 6month contract. The main purpose of the role is to take responsibility for providing a high-quality customer focused management service on a designated patch. This will include effective management of all housing stock including garage sites and amenities. Duties will include: Dealing with reports of Anti-Social behaviour - liaising with customers and agencies to safeguard people in the community and make appropriate referrals e.g. risk assessments, adult/child social services, domestic abuse, and family support Assisting customers at the end of tenancy process, keeping all departments up to date to ensure properties are ready to re-let as quick as possible. Undertaking new tenant home visits Dealing with requests in relation to transfers, mutual exchanges, successions and assignments Carrying out regular inspections of neighbourhoods, taking appropriate action to ensure that there is a clean and safe environment for tenants Dealing with requests for accessibility aids and adaptations for disabled customers, including liaison with the Responsive Repairs team We are looking for an individual with a proven track record of working within a housing management role coupled with excellent communication skills and a strong understanding of housing legislation and practice A full driving licence and access to a vehicle is essential coupled with a Basic DBS check. For more information or to apply, please submit your CV
Oct 16, 2026
Contractor
TristoneNash are working with a provider of social housing who are looking to recruit a Housing Officer to fulfil a 6month contract. The main purpose of the role is to take responsibility for providing a high-quality customer focused management service on a designated patch. This will include effective management of all housing stock including garage sites and amenities. Duties will include: Dealing with reports of Anti-Social behaviour - liaising with customers and agencies to safeguard people in the community and make appropriate referrals e.g. risk assessments, adult/child social services, domestic abuse, and family support Assisting customers at the end of tenancy process, keeping all departments up to date to ensure properties are ready to re-let as quick as possible. Undertaking new tenant home visits Dealing with requests in relation to transfers, mutual exchanges, successions and assignments Carrying out regular inspections of neighbourhoods, taking appropriate action to ensure that there is a clean and safe environment for tenants Dealing with requests for accessibility aids and adaptations for disabled customers, including liaison with the Responsive Repairs team We are looking for an individual with a proven track record of working within a housing management role coupled with excellent communication skills and a strong understanding of housing legislation and practice A full driving licence and access to a vehicle is essential coupled with a Basic DBS check. For more information or to apply, please submit your CV
TristoneNash are working with a provider of social housing who are looking to recruit a Part-Time Housing Officer to fulfil a 6month contract. The main purpose of the role is to take responsibility for providing a high-quality customer focused management service on a designated patch. This will include effective management of all housing stock including garage sites and amenities. Duties will include: Dealing with reports of Anti-Social behaviour - liaising with customers and agencies to safeguard people in the community and make appropriate referrals e.g. risk assessments, adult/child social services, domestic abuse, and family support Assisting customers at the end of tenancy process, keeping all departments up to date to ensure properties are ready to re-let as quick as possible. Undertaking new tenant home visits Dealing with requests in relation to transfers, mutual exchanges, successions and assignments Carrying out regular inspections of neighbourhoods, taking appropriate action to ensure that there is a clean and safe environment for tenants Dealing with requests for accessibility aids and adaptations for disabled customers, including liaison with the Responsive Repairs team We are looking for an individual with a proven track record of working within a housing management role coupled with excellent communication skills and a strong understanding of housing legislation and practice A full driving licence and access to a vehicle is essential coupled with a Basic DBS check. For more information or to apply, please submit your CV
Oct 16, 2026
Full time
TristoneNash are working with a provider of social housing who are looking to recruit a Part-Time Housing Officer to fulfil a 6month contract. The main purpose of the role is to take responsibility for providing a high-quality customer focused management service on a designated patch. This will include effective management of all housing stock including garage sites and amenities. Duties will include: Dealing with reports of Anti-Social behaviour - liaising with customers and agencies to safeguard people in the community and make appropriate referrals e.g. risk assessments, adult/child social services, domestic abuse, and family support Assisting customers at the end of tenancy process, keeping all departments up to date to ensure properties are ready to re-let as quick as possible. Undertaking new tenant home visits Dealing with requests in relation to transfers, mutual exchanges, successions and assignments Carrying out regular inspections of neighbourhoods, taking appropriate action to ensure that there is a clean and safe environment for tenants Dealing with requests for accessibility aids and adaptations for disabled customers, including liaison with the Responsive Repairs team We are looking for an individual with a proven track record of working within a housing management role coupled with excellent communication skills and a strong understanding of housing legislation and practice A full driving licence and access to a vehicle is essential coupled with a Basic DBS check. For more information or to apply, please submit your CV
TristoneNash are working with a provider of supported housing to assist them with the recruitment of a Day Opportunities Manager The Day Opportunities Manager, plays a key role in leading a team delivering community-based day services for the people they support, You'll be at the forefront of creating meaningful opportunities for individuals to connect with their communities, develop new skills, and live more independent lives. Duties will include: Leading the delivery of day opportunities services across multiple locations Working with the team to provide care that promotes dignity, independence, and well-being Supporting the development of person-focused plans that help individuals reach their full potential Leading and supporting a team that's dedicated to creating meaningful activities and outcomes Working with local authorities and other partners to identify new business opportunities Developing and delivering training to make sure the team meets all required standards and compliance We are looking for a compassionate and driven leader who has: Experience managing day services for people with learning disabilities A Level 5 Diploma in Leadership and Management for Adult Care (or the willingness to work towards it) Strong leadership skills with the ability to motivate, coach, and develop your team A proactive attitude and a passion for driving continuous improvement A good understanding of compliance and regulations in care services Great communication skills, both with your team and external partners A valid driving license and your own transport for regional travel For more information or to apply, please submit your CV
Oct 16, 2026
Full time
TristoneNash are working with a provider of supported housing to assist them with the recruitment of a Day Opportunities Manager The Day Opportunities Manager, plays a key role in leading a team delivering community-based day services for the people they support, You'll be at the forefront of creating meaningful opportunities for individuals to connect with their communities, develop new skills, and live more independent lives. Duties will include: Leading the delivery of day opportunities services across multiple locations Working with the team to provide care that promotes dignity, independence, and well-being Supporting the development of person-focused plans that help individuals reach their full potential Leading and supporting a team that's dedicated to creating meaningful activities and outcomes Working with local authorities and other partners to identify new business opportunities Developing and delivering training to make sure the team meets all required standards and compliance We are looking for a compassionate and driven leader who has: Experience managing day services for people with learning disabilities A Level 5 Diploma in Leadership and Management for Adult Care (or the willingness to work towards it) Strong leadership skills with the ability to motivate, coach, and develop your team A proactive attitude and a passion for driving continuous improvement A good understanding of compliance and regulations in care services Great communication skills, both with your team and external partners A valid driving license and your own transport for regional travel For more information or to apply, please submit your CV
Healthy Homes Administrator & Scheduling Coordinator Salary: Up to 28,310 per annum, depending on experience Hours: 37 hours per week Location: Eastleigh Contract: 3 Month Fixed Term Contract The Role We're looking for an organised and customer-focused Healthy Homes Administrator & Scheduling Coordinator to join a busy team supporting the delivery of a high-quality disrepair service to fulfil a 3 month contract Based at the Eastleigh office, you'll play a key role in coordinating appointments, managing operatives' and surveyors' diaries, and ensuring disrepair cases progress efficiently. You'll be an important point of contact for customers throughout the process, keeping them informed, managing expectations and helping ensure work is coordinated effectively from initial inspection through to completion. What You'll Be Doing You'll help keep the Healthy Homes service running smoothly by coordinating a wide range of appointments, communications and administrative activities. Your responsibilities will include: Scheduling inspections, repair appointments and follow-on works. Managing and coordinating operatives' and surveyors' diaries. Keeping customers informed about appointments, progress and changes. Supporting customers throughout the disrepair process. Coordinating activity across multiple disrepair cases. Liaising with customers, colleagues, surveyors, operatives, contractors and legal representatives. Ensuring appointments and follow-on works are arranged efficiently. Maintaining accurate records and updating relevant systems. Monitoring case progress and helping ensure actions are completed within required timescales. Managing changes to schedules and resolving appointment-related issues. Supporting the wider team with administrative tasks as required. Ensuring communications and records are accurate, timely and professional. About You We're looking for someone who is highly organised, proactive and customer-focused, with the ability to manage multiple priorities in a busy environment. You'll be someone who: Has excellent organisational and time-management skills. Is confident coordinating multiple diaries and appointments. Communicates clearly and professionally with customers and colleagues. Has strong attention to detail and maintains accurate records. Can manage competing priorities and work effectively to deadlines. Is confident dealing with changes and finding practical solutions to problems. Builds positive working relationships with a wide range of people. Remains calm and professional when dealing with challenging situations. Takes ownership of tasks and follows them through to completion. Is comfortable working as part of a busy and collaborative team. For more information, or to apply please contact Harvey Baker on (phone number removed)
Oct 16, 2026
Contractor
Healthy Homes Administrator & Scheduling Coordinator Salary: Up to 28,310 per annum, depending on experience Hours: 37 hours per week Location: Eastleigh Contract: 3 Month Fixed Term Contract The Role We're looking for an organised and customer-focused Healthy Homes Administrator & Scheduling Coordinator to join a busy team supporting the delivery of a high-quality disrepair service to fulfil a 3 month contract Based at the Eastleigh office, you'll play a key role in coordinating appointments, managing operatives' and surveyors' diaries, and ensuring disrepair cases progress efficiently. You'll be an important point of contact for customers throughout the process, keeping them informed, managing expectations and helping ensure work is coordinated effectively from initial inspection through to completion. What You'll Be Doing You'll help keep the Healthy Homes service running smoothly by coordinating a wide range of appointments, communications and administrative activities. Your responsibilities will include: Scheduling inspections, repair appointments and follow-on works. Managing and coordinating operatives' and surveyors' diaries. Keeping customers informed about appointments, progress and changes. Supporting customers throughout the disrepair process. Coordinating activity across multiple disrepair cases. Liaising with customers, colleagues, surveyors, operatives, contractors and legal representatives. Ensuring appointments and follow-on works are arranged efficiently. Maintaining accurate records and updating relevant systems. Monitoring case progress and helping ensure actions are completed within required timescales. Managing changes to schedules and resolving appointment-related issues. Supporting the wider team with administrative tasks as required. Ensuring communications and records are accurate, timely and professional. About You We're looking for someone who is highly organised, proactive and customer-focused, with the ability to manage multiple priorities in a busy environment. You'll be someone who: Has excellent organisational and time-management skills. Is confident coordinating multiple diaries and appointments. Communicates clearly and professionally with customers and colleagues. Has strong attention to detail and maintains accurate records. Can manage competing priorities and work effectively to deadlines. Is confident dealing with changes and finding practical solutions to problems. Builds positive working relationships with a wide range of people. Remains calm and professional when dealing with challenging situations. Takes ownership of tasks and follows them through to completion. Is comfortable working as part of a busy and collaborative team. For more information, or to apply please contact Harvey Baker on (phone number removed)
We're looking for two Customer Safety Administrators to join the Customer Safety team and provide essential administrative support across Fire Safety, Asbestos, Lifting and Water Safety. You'll play a key role in supporting the delivery of Customer Safety programmes, coordinating appointments, managing information, monitoring workstreams and producing accurate reports. You'll work closely with internal teams, contractors, customers and other stakeholders to make sure safety programmes are delivered effectively and on time. Key responsibilities Provide effective administrative support to enable the delivery of Customer Safety programmes across Fire Safety, Asbestos, Lifting and Water Safety. Coordinate access appointments for Customer Safety programmes and risk assessments. Manage and prioritise customer and colleague contacts relating to Customer and Building Safety, including emails, internal requests and telephone enquiries. Review digital workstreams, identifying priorities and escalating issues to the Customer Safety team where required. Support annual programmes of work and recommendations arising from risk assessments, including allocating work, raising jobs and purchase orders, and communicating with internal and external customers. Produce regular assurance reports to support Customer Safety delivery activities and KPI monitoring. Collect, input and maintain accurate information within management systems, working with teams and stakeholders to ensure records are complete and up to date. Support mandatory and best-practice compliance requirements across the housing sector. Help promote the importance of Customer and Building Safety across the organisation and through customer-facing campaigns. What we're looking for We'd love to hear from you if you: Have a strong administrative background and can work confidently both independently and as part of a team. Have excellent IT skills and practical experience using Microsoft applications and internal management systems. Have exceptional interpersonal skills and a proactive, enthusiastic and self-motivated approach. Have excellent communication skills and enjoy working collaboratively with a wide range of people. Are comfortable working in a rapidly changing environment and managing competing priorities. Can work effectively under pressure while maintaining a high standard of accuracy and customer service. Have excellent troubleshooting and problem-solving skills. Are confident handling information, maintaining accurate records and producing reports. Take pride in delivering an outstanding service to colleagues and the teams you support. Understand the importance of Customer and Building Safety and the role effective administration plays in supporting compliance. For more information or to apply, please submit your Cv or contact Harvey Baker on (phone number removed)
Oct 14, 2026
Full time
We're looking for two Customer Safety Administrators to join the Customer Safety team and provide essential administrative support across Fire Safety, Asbestos, Lifting and Water Safety. You'll play a key role in supporting the delivery of Customer Safety programmes, coordinating appointments, managing information, monitoring workstreams and producing accurate reports. You'll work closely with internal teams, contractors, customers and other stakeholders to make sure safety programmes are delivered effectively and on time. Key responsibilities Provide effective administrative support to enable the delivery of Customer Safety programmes across Fire Safety, Asbestos, Lifting and Water Safety. Coordinate access appointments for Customer Safety programmes and risk assessments. Manage and prioritise customer and colleague contacts relating to Customer and Building Safety, including emails, internal requests and telephone enquiries. Review digital workstreams, identifying priorities and escalating issues to the Customer Safety team where required. Support annual programmes of work and recommendations arising from risk assessments, including allocating work, raising jobs and purchase orders, and communicating with internal and external customers. Produce regular assurance reports to support Customer Safety delivery activities and KPI monitoring. Collect, input and maintain accurate information within management systems, working with teams and stakeholders to ensure records are complete and up to date. Support mandatory and best-practice compliance requirements across the housing sector. Help promote the importance of Customer and Building Safety across the organisation and through customer-facing campaigns. What we're looking for We'd love to hear from you if you: Have a strong administrative background and can work confidently both independently and as part of a team. Have excellent IT skills and practical experience using Microsoft applications and internal management systems. Have exceptional interpersonal skills and a proactive, enthusiastic and self-motivated approach. Have excellent communication skills and enjoy working collaboratively with a wide range of people. Are comfortable working in a rapidly changing environment and managing competing priorities. Can work effectively under pressure while maintaining a high standard of accuracy and customer service. Have excellent troubleshooting and problem-solving skills. Are confident handling information, maintaining accurate records and producing reports. Take pride in delivering an outstanding service to colleagues and the teams you support. Understand the importance of Customer and Building Safety and the role effective administration plays in supporting compliance. For more information or to apply, please submit your Cv or contact Harvey Baker on (phone number removed)
Property Operations Manager Home based with occasional site meetings Are you an experienced senior property professional with a passion for building strategic partnerships and delivering exceptional housing services? A national housing association are recruiting an experienced Property Operations Manager to join a leading housing provider. This is a fantastic opportunity to play a pivotal role in shaping the delivery of responsive repairs, planned investment, major works, voids and estate services while developing long-term, high-performing contractor partnerships. The Role Reporting to the Assistant Director of Responsive Repairs & Capital Investment , you will provide operational leadership across a regional portfolio, ensuring high-quality, customer-focused services are delivered safely, efficiently and in line with organisational objectives. You will lead a team of Surveyors while working collaboratively with contractors, residents and senior stakeholders to drive service excellence, value for money and continuous improvement. Key Responsibilities Lead the regional delivery of planned investment, major works, responsive repairs, voids and estate services. Build and maintain long-term strategic partnerships with key contractors and supply chain partners. Drive contractor performance through effective contract management, KPI monitoring and continuous improvement. Champion customer-focused service delivery, ensuring residents remain at the heart of decision making. Embed organisational values across all partnership arrangements. Develop innovative ways of working to improve efficiency, reduce costs and maximise social value. Support procurement, mobilisation and ongoing performance management of new contractors. Manage regional budgets and ensure services are delivered within agreed financial parameters. Ensure full compliance with statutory, contractual and regulatory requirements. Produce performance reports and strategic insights for senior leadership. About You We're looking for someone who can demonstrate: Extensive experience managing strategic contractor partnerships within social housing. Strong knowledge of responsive repairs, planned maintenance, major works and voids. Experience leading geographically dispersed surveying or operational teams. Excellent stakeholder management skills with the ability to influence at all levels. Experience managing large operational budgets and driving value for money. Knowledge of construction contracts, building defects, housing maintenance and compliance. A proven track record of delivering service improvements, innovation and customer satisfaction. HND (or equivalent) in Construction, Building Surveying, Property, Housing or a related discipline. Full UK Driving Licence. To apply for this position please submit your CV, or contact Harvey Baker on (phone number removed)
Oct 13, 2026
Contractor
Property Operations Manager Home based with occasional site meetings Are you an experienced senior property professional with a passion for building strategic partnerships and delivering exceptional housing services? A national housing association are recruiting an experienced Property Operations Manager to join a leading housing provider. This is a fantastic opportunity to play a pivotal role in shaping the delivery of responsive repairs, planned investment, major works, voids and estate services while developing long-term, high-performing contractor partnerships. The Role Reporting to the Assistant Director of Responsive Repairs & Capital Investment , you will provide operational leadership across a regional portfolio, ensuring high-quality, customer-focused services are delivered safely, efficiently and in line with organisational objectives. You will lead a team of Surveyors while working collaboratively with contractors, residents and senior stakeholders to drive service excellence, value for money and continuous improvement. Key Responsibilities Lead the regional delivery of planned investment, major works, responsive repairs, voids and estate services. Build and maintain long-term strategic partnerships with key contractors and supply chain partners. Drive contractor performance through effective contract management, KPI monitoring and continuous improvement. Champion customer-focused service delivery, ensuring residents remain at the heart of decision making. Embed organisational values across all partnership arrangements. Develop innovative ways of working to improve efficiency, reduce costs and maximise social value. Support procurement, mobilisation and ongoing performance management of new contractors. Manage regional budgets and ensure services are delivered within agreed financial parameters. Ensure full compliance with statutory, contractual and regulatory requirements. Produce performance reports and strategic insights for senior leadership. About You We're looking for someone who can demonstrate: Extensive experience managing strategic contractor partnerships within social housing. Strong knowledge of responsive repairs, planned maintenance, major works and voids. Experience leading geographically dispersed surveying or operational teams. Excellent stakeholder management skills with the ability to influence at all levels. Experience managing large operational budgets and driving value for money. Knowledge of construction contracts, building defects, housing maintenance and compliance. A proven track record of delivering service improvements, innovation and customer satisfaction. HND (or equivalent) in Construction, Building Surveying, Property, Housing or a related discipline. Full UK Driving Licence. To apply for this position please submit your CV, or contact Harvey Baker on (phone number removed)
Property Operations Manager Home based with occasional site meetings Are you an experienced senior property professional with a passion for building strategic partnerships and delivering exceptional housing services? A national housing association are recruiting an experienced Property Operations Manager to join a leading housing provider. This is a fantastic opportunity to play a pivotal role in shaping the delivery of responsive repairs, planned investment, major works, voids and estate services while developing long-term, high-performing contractor partnerships. The Role Reporting to the Assistant Director of Responsive Repairs & Capital Investment , you will provide operational leadership across a regional portfolio, ensuring high-quality, customer-focused services are delivered safely, efficiently and in line with organisational objectives. You will lead a team of Surveyors while working collaboratively with contractors, residents and senior stakeholders to drive service excellence, value for money and continuous improvement. Key Responsibilities Lead the regional delivery of planned investment, major works, responsive repairs, voids and estate services. Build and maintain long-term strategic partnerships with key contractors and supply chain partners. Drive contractor performance through effective contract management, KPI monitoring and continuous improvement. Champion customer-focused service delivery, ensuring residents remain at the heart of decision making. Embed organisational values across all partnership arrangements. Develop innovative ways of working to improve efficiency, reduce costs and maximise social value. Support procurement, mobilisation and ongoing performance management of new contractors. Manage regional budgets and ensure services are delivered within agreed financial parameters. Ensure full compliance with statutory, contractual and regulatory requirements. Produce performance reports and strategic insights for senior leadership. About You We're looking for someone who can demonstrate: Extensive experience managing strategic contractor partnerships within social housing. Strong knowledge of responsive repairs, planned maintenance, major works and voids. Experience leading geographically dispersed surveying or operational teams. Excellent stakeholder management skills with the ability to influence at all levels. Experience managing large operational budgets and driving value for money. Knowledge of construction contracts, building defects, housing maintenance and compliance. A proven track record of delivering service improvements, innovation and customer satisfaction. HND (or equivalent) in Construction, Building Surveying, Property, Housing or a related discipline. Full UK Driving Licence. To apply for this position please submit your CV, or contact Harvey Baker on (phone number removed)
Oct 13, 2026
Contractor
Property Operations Manager Home based with occasional site meetings Are you an experienced senior property professional with a passion for building strategic partnerships and delivering exceptional housing services? A national housing association are recruiting an experienced Property Operations Manager to join a leading housing provider. This is a fantastic opportunity to play a pivotal role in shaping the delivery of responsive repairs, planned investment, major works, voids and estate services while developing long-term, high-performing contractor partnerships. The Role Reporting to the Assistant Director of Responsive Repairs & Capital Investment , you will provide operational leadership across a regional portfolio, ensuring high-quality, customer-focused services are delivered safely, efficiently and in line with organisational objectives. You will lead a team of Surveyors while working collaboratively with contractors, residents and senior stakeholders to drive service excellence, value for money and continuous improvement. Key Responsibilities Lead the regional delivery of planned investment, major works, responsive repairs, voids and estate services. Build and maintain long-term strategic partnerships with key contractors and supply chain partners. Drive contractor performance through effective contract management, KPI monitoring and continuous improvement. Champion customer-focused service delivery, ensuring residents remain at the heart of decision making. Embed organisational values across all partnership arrangements. Develop innovative ways of working to improve efficiency, reduce costs and maximise social value. Support procurement, mobilisation and ongoing performance management of new contractors. Manage regional budgets and ensure services are delivered within agreed financial parameters. Ensure full compliance with statutory, contractual and regulatory requirements. Produce performance reports and strategic insights for senior leadership. About You We're looking for someone who can demonstrate: Extensive experience managing strategic contractor partnerships within social housing. Strong knowledge of responsive repairs, planned maintenance, major works and voids. Experience leading geographically dispersed surveying or operational teams. Excellent stakeholder management skills with the ability to influence at all levels. Experience managing large operational budgets and driving value for money. Knowledge of construction contracts, building defects, housing maintenance and compliance. A proven track record of delivering service improvements, innovation and customer satisfaction. HND (or equivalent) in Construction, Building Surveying, Property, Housing or a related discipline. Full UK Driving Licence. To apply for this position please submit your CV, or contact Harvey Baker on (phone number removed)
Property Operations Manager Home based with occasional site meetings Are you an experienced senior property professional with a passion for building strategic partnerships and delivering exceptional housing services? A national housing association are recruiting an experienced Property Operations Manager to join a leading housing provider. This is a fantastic opportunity to play a pivotal role in shaping the delivery of responsive repairs, planned investment, major works, voids and estate services while developing long-term, high-performing contractor partnerships. The Role Reporting to the Assistant Director of Responsive Repairs & Capital Investment , you will provide operational leadership across a regional portfolio, ensuring high-quality, customer-focused services are delivered safely, efficiently and in line with organisational objectives. You will lead a team of Surveyors while working collaboratively with contractors, residents and senior stakeholders to drive service excellence, value for money and continuous improvement. Key Responsibilities Lead the regional delivery of planned investment, major works, responsive repairs, voids and estate services. Build and maintain long-term strategic partnerships with key contractors and supply chain partners. Drive contractor performance through effective contract management, KPI monitoring and continuous improvement. Champion customer-focused service delivery, ensuring residents remain at the heart of decision making. Embed organisational values across all partnership arrangements. Develop innovative ways of working to improve efficiency, reduce costs and maximise social value. Support procurement, mobilisation and ongoing performance management of new contractors. Manage regional budgets and ensure services are delivered within agreed financial parameters. Ensure full compliance with statutory, contractual and regulatory requirements. Produce performance reports and strategic insights for senior leadership. About You We're looking for someone who can demonstrate: Extensive experience managing strategic contractor partnerships within social housing. Strong knowledge of responsive repairs, planned maintenance, major works and voids. Experience leading geographically dispersed surveying or operational teams. Excellent stakeholder management skills with the ability to influence at all levels. Experience managing large operational budgets and driving value for money. Knowledge of construction contracts, building defects, housing maintenance and compliance. A proven track record of delivering service improvements, innovation and customer satisfaction. HND (or equivalent) in Construction, Building Surveying, Property, Housing or a related discipline. Full UK Driving Licence. To apply for this position please submit your CV, or contact Harvey Baker on (phone number removed)
Oct 13, 2026
Contractor
Property Operations Manager Home based with occasional site meetings Are you an experienced senior property professional with a passion for building strategic partnerships and delivering exceptional housing services? A national housing association are recruiting an experienced Property Operations Manager to join a leading housing provider. This is a fantastic opportunity to play a pivotal role in shaping the delivery of responsive repairs, planned investment, major works, voids and estate services while developing long-term, high-performing contractor partnerships. The Role Reporting to the Assistant Director of Responsive Repairs & Capital Investment , you will provide operational leadership across a regional portfolio, ensuring high-quality, customer-focused services are delivered safely, efficiently and in line with organisational objectives. You will lead a team of Surveyors while working collaboratively with contractors, residents and senior stakeholders to drive service excellence, value for money and continuous improvement. Key Responsibilities Lead the regional delivery of planned investment, major works, responsive repairs, voids and estate services. Build and maintain long-term strategic partnerships with key contractors and supply chain partners. Drive contractor performance through effective contract management, KPI monitoring and continuous improvement. Champion customer-focused service delivery, ensuring residents remain at the heart of decision making. Embed organisational values across all partnership arrangements. Develop innovative ways of working to improve efficiency, reduce costs and maximise social value. Support procurement, mobilisation and ongoing performance management of new contractors. Manage regional budgets and ensure services are delivered within agreed financial parameters. Ensure full compliance with statutory, contractual and regulatory requirements. Produce performance reports and strategic insights for senior leadership. About You We're looking for someone who can demonstrate: Extensive experience managing strategic contractor partnerships within social housing. Strong knowledge of responsive repairs, planned maintenance, major works and voids. Experience leading geographically dispersed surveying or operational teams. Excellent stakeholder management skills with the ability to influence at all levels. Experience managing large operational budgets and driving value for money. Knowledge of construction contracts, building defects, housing maintenance and compliance. A proven track record of delivering service improvements, innovation and customer satisfaction. HND (or equivalent) in Construction, Building Surveying, Property, Housing or a related discipline. Full UK Driving Licence. To apply for this position please submit your CV, or contact Harvey Baker on (phone number removed)
Property Operations Manager Home based with occasional site meetings Are you an experienced senior property professional with a passion for building strategic partnerships and delivering exceptional housing services? A national housing association are recruiting an experienced Property Operations Manager to join a leading housing provider. This is a fantastic opportunity to play a pivotal role in shaping the delivery of responsive repairs, planned investment, major works, voids and estate services while developing long-term, high-performing contractor partnerships. The Role Reporting to the Assistant Director of Responsive Repairs & Capital Investment , you will provide operational leadership across a regional portfolio, ensuring high-quality, customer-focused services are delivered safely, efficiently and in line with organisational objectives. You will lead a team of Surveyors while working collaboratively with contractors, residents and senior stakeholders to drive service excellence, value for money and continuous improvement. Key Responsibilities Lead the regional delivery of planned investment, major works, responsive repairs, voids and estate services. Build and maintain long-term strategic partnerships with key contractors and supply chain partners. Drive contractor performance through effective contract management, KPI monitoring and continuous improvement. Champion customer-focused service delivery, ensuring residents remain at the heart of decision making. Embed organisational values across all partnership arrangements. Develop innovative ways of working to improve efficiency, reduce costs and maximise social value. Support procurement, mobilisation and ongoing performance management of new contractors. Manage regional budgets and ensure services are delivered within agreed financial parameters. Ensure full compliance with statutory, contractual and regulatory requirements. Produce performance reports and strategic insights for senior leadership. About You We're looking for someone who can demonstrate: Extensive experience managing strategic contractor partnerships within social housing. Strong knowledge of responsive repairs, planned maintenance, major works and voids. Experience leading geographically dispersed surveying or operational teams. Excellent stakeholder management skills with the ability to influence at all levels. Experience managing large operational budgets and driving value for money. Knowledge of construction contracts, building defects, housing maintenance and compliance. A proven track record of delivering service improvements, innovation and customer satisfaction. HND (or equivalent) in Construction, Building Surveying, Property, Housing or a related discipline. Full UK Driving Licence. To apply for this position please submit your CV, or contact Harvey Baker on (phone number removed)
Oct 13, 2026
Contractor
Property Operations Manager Home based with occasional site meetings Are you an experienced senior property professional with a passion for building strategic partnerships and delivering exceptional housing services? A national housing association are recruiting an experienced Property Operations Manager to join a leading housing provider. This is a fantastic opportunity to play a pivotal role in shaping the delivery of responsive repairs, planned investment, major works, voids and estate services while developing long-term, high-performing contractor partnerships. The Role Reporting to the Assistant Director of Responsive Repairs & Capital Investment , you will provide operational leadership across a regional portfolio, ensuring high-quality, customer-focused services are delivered safely, efficiently and in line with organisational objectives. You will lead a team of Surveyors while working collaboratively with contractors, residents and senior stakeholders to drive service excellence, value for money and continuous improvement. Key Responsibilities Lead the regional delivery of planned investment, major works, responsive repairs, voids and estate services. Build and maintain long-term strategic partnerships with key contractors and supply chain partners. Drive contractor performance through effective contract management, KPI monitoring and continuous improvement. Champion customer-focused service delivery, ensuring residents remain at the heart of decision making. Embed organisational values across all partnership arrangements. Develop innovative ways of working to improve efficiency, reduce costs and maximise social value. Support procurement, mobilisation and ongoing performance management of new contractors. Manage regional budgets and ensure services are delivered within agreed financial parameters. Ensure full compliance with statutory, contractual and regulatory requirements. Produce performance reports and strategic insights for senior leadership. About You We're looking for someone who can demonstrate: Extensive experience managing strategic contractor partnerships within social housing. Strong knowledge of responsive repairs, planned maintenance, major works and voids. Experience leading geographically dispersed surveying or operational teams. Excellent stakeholder management skills with the ability to influence at all levels. Experience managing large operational budgets and driving value for money. Knowledge of construction contracts, building defects, housing maintenance and compliance. A proven track record of delivering service improvements, innovation and customer satisfaction. HND (or equivalent) in Construction, Building Surveying, Property, Housing or a related discipline. Full UK Driving Licence. To apply for this position please submit your CV, or contact Harvey Baker on (phone number removed)
TristoneNash are supporting a Housing Association in south Wales in their search for an experienced Head of Asset Strategy. You'll be responsible for the preparation and planning for the delivery of WHQS 2023 with a strong emphasis on customer engagement and a commitment to delivering value for money. Job role: You will lead the delivery of the asset management and housing investment programmes, ensuring compliance with WHQS 2023 and all relevant regulatory requirements. You will be responsible for overseeing more than 22m of annual investment activity, maintaining accurate asset data, and delivering effective long-term investment planning to improve and maintain homes. Working closely with customers, contractors and colleagues, you will drive asset strategy, support regeneration opportunities, ensure legal and regulatory compliance, champion health and safety, manage risk, and provide strategic leadership as a member of the leadership group. You will work with the development and housing teams to contribute to the effective regeneration of homes through tactical disposals, acquisitions and remodelling of estates ensuring the most effective management of and investment in all properties. Experience required: A proven track record of delivering high performance and efficiency in Asset Management and Investment in a senior level role. Delivering complex asset management programmes, including the management of teams such as asset surveyors and systems and procurement and management of subcontractors. You will have a strong understanding of the social housing sector and associated regulations and experience of managing large-scale budgets and financial monitoring. We are looking for someone with the knowledge and understanding of sustainability related requirements and challenges as they apply to the Asset function. Experience of developing long-term asset investment programmes informed by asset performance and financial analysis. Significant experience of constructing and managing large, complex budgets. Experience of leading major investment programmes in a client role within a highly regulated environment. Experience of managing asset data, stock condition information and associated assurance processes. Managing teams such as asset surveyors and systems and procurement and management of subcontractors. Proven track record of successful outcomes on time and to required quality within a highly regulated environment.
Oct 09, 2026
Full time
TristoneNash are supporting a Housing Association in south Wales in their search for an experienced Head of Asset Strategy. You'll be responsible for the preparation and planning for the delivery of WHQS 2023 with a strong emphasis on customer engagement and a commitment to delivering value for money. Job role: You will lead the delivery of the asset management and housing investment programmes, ensuring compliance with WHQS 2023 and all relevant regulatory requirements. You will be responsible for overseeing more than 22m of annual investment activity, maintaining accurate asset data, and delivering effective long-term investment planning to improve and maintain homes. Working closely with customers, contractors and colleagues, you will drive asset strategy, support regeneration opportunities, ensure legal and regulatory compliance, champion health and safety, manage risk, and provide strategic leadership as a member of the leadership group. You will work with the development and housing teams to contribute to the effective regeneration of homes through tactical disposals, acquisitions and remodelling of estates ensuring the most effective management of and investment in all properties. Experience required: A proven track record of delivering high performance and efficiency in Asset Management and Investment in a senior level role. Delivering complex asset management programmes, including the management of teams such as asset surveyors and systems and procurement and management of subcontractors. You will have a strong understanding of the social housing sector and associated regulations and experience of managing large-scale budgets and financial monitoring. We are looking for someone with the knowledge and understanding of sustainability related requirements and challenges as they apply to the Asset function. Experience of developing long-term asset investment programmes informed by asset performance and financial analysis. Significant experience of constructing and managing large, complex budgets. Experience of leading major investment programmes in a client role within a highly regulated environment. Experience of managing asset data, stock condition information and associated assurance processes. Managing teams such as asset surveyors and systems and procurement and management of subcontractors. Proven track record of successful outcomes on time and to required quality within a highly regulated environment.
Tristonenash are working with a provider of social housing to assist them with their search for an External Contracts Manager on a permanent basis The External Contracts Manager will join the Property Care team taking ownership of a Roofing programme to deliver replacement roof coverings and support a variety of externally sourced contracts which could include windows, doors, roofing, and external works, With experience of the Housing Association environment, you'll have a pivotal role in ensuring works are delivered in line with financial, contractual, and quality expectations. With the ability to forge strong relationships with partner providers and the confidence to challenge and push change, you will be at the forefront of driving improvement in the delivery of services. With a strong technical knowledge, you'll also be taking on a variety of maintenance projects requiring more complex or specialist intervention. We need you to be flexible in this role so you should be able to travel across the geography of the organisation including Berkshire and Hampshire, to sites and contractor meetings, with regular office days to collaborate with colleagues. To apply for this position please submit your CV
Oct 04, 2025
Full time
Tristonenash are working with a provider of social housing to assist them with their search for an External Contracts Manager on a permanent basis The External Contracts Manager will join the Property Care team taking ownership of a Roofing programme to deliver replacement roof coverings and support a variety of externally sourced contracts which could include windows, doors, roofing, and external works, With experience of the Housing Association environment, you'll have a pivotal role in ensuring works are delivered in line with financial, contractual, and quality expectations. With the ability to forge strong relationships with partner providers and the confidence to challenge and push change, you will be at the forefront of driving improvement in the delivery of services. With a strong technical knowledge, you'll also be taking on a variety of maintenance projects requiring more complex or specialist intervention. We need you to be flexible in this role so you should be able to travel across the geography of the organisation including Berkshire and Hampshire, to sites and contractor meetings, with regular office days to collaborate with colleagues. To apply for this position please submit your CV
Tristonenash are working with a provider of social housing to assist them with their search for an External Contracts Manager on a permanent basis The External Contracts Manager will join the Property Care team taking ownership of a Roofing programme to deliver replacement roof coverings and support a variety of externally sourced contracts which could include windows, doors, roofing, and external works, With experience of the Housing Association environment, you'll have a pivotal role in ensuring works are delivered in line with financial, contractual, and quality expectations. With the ability to forge strong relationships with partner providers and the confidence to challenge and push change, you will be at the forefront of driving improvement in the delivery of services. With a strong technical knowledge, you'll also be taking on a variety of maintenance projects requiring more complex or specialist intervention. We need you to be flexible in this role so you should be able to travel across the geography of the organisation including Berkshire and Hampshire, to sites and contractor meetings, with regular office days to collaborate with colleagues. To apply for this position please submit your CV
Oct 04, 2025
Full time
Tristonenash are working with a provider of social housing to assist them with their search for an External Contracts Manager on a permanent basis The External Contracts Manager will join the Property Care team taking ownership of a Roofing programme to deliver replacement roof coverings and support a variety of externally sourced contracts which could include windows, doors, roofing, and external works, With experience of the Housing Association environment, you'll have a pivotal role in ensuring works are delivered in line with financial, contractual, and quality expectations. With the ability to forge strong relationships with partner providers and the confidence to challenge and push change, you will be at the forefront of driving improvement in the delivery of services. With a strong technical knowledge, you'll also be taking on a variety of maintenance projects requiring more complex or specialist intervention. We need you to be flexible in this role so you should be able to travel across the geography of the organisation including Berkshire and Hampshire, to sites and contractor meetings, with regular office days to collaborate with colleagues. To apply for this position please submit your CV
Our client a Social housing provider are seeking a permanent domestic Gas Engineer to join their established team on a full time basis. The role is to deliver a high-quality gas servicing and responsive gas repairs in accordance with the current Gas Safety Regulations across Oxfordshire. Responsibilities will include servicing and repair works on all gas installations within domestic properties including fires, heating, hot water systems and cookers as well some associated plumbing, Ability to work on your own and also as part of the team to ensure targets are met. It is essential / desirable you have the following criteria: Experience in gas servicing and repairs on modern gas condensing boilers, You will ideally hold: ACS accreditation in CCN1, CEN1, WAT1 (CENWAT), CPA1, CKR1, HTR1, UVHW Experience of oil boiler service and repairs within the domestic arena would be key to succeed in this role. You will also receive a compnay van, fuel card and tools as well as attractive holiday and company benefits. If you would like more information or to apply for this vacancy, please send us your CV in word format to the email address assigned to this advert.
Oct 03, 2025
Full time
Our client a Social housing provider are seeking a permanent domestic Gas Engineer to join their established team on a full time basis. The role is to deliver a high-quality gas servicing and responsive gas repairs in accordance with the current Gas Safety Regulations across Oxfordshire. Responsibilities will include servicing and repair works on all gas installations within domestic properties including fires, heating, hot water systems and cookers as well some associated plumbing, Ability to work on your own and also as part of the team to ensure targets are met. It is essential / desirable you have the following criteria: Experience in gas servicing and repairs on modern gas condensing boilers, You will ideally hold: ACS accreditation in CCN1, CEN1, WAT1 (CENWAT), CPA1, CKR1, HTR1, UVHW Experience of oil boiler service and repairs within the domestic arena would be key to succeed in this role. You will also receive a compnay van, fuel card and tools as well as attractive holiday and company benefits. If you would like more information or to apply for this vacancy, please send us your CV in word format to the email address assigned to this advert.
