Job Description
TristoneNash are working with a provider of social housing who are looking to recruit a Part-Time Housing Officer to fulfil a 6month contract.
The main purpose of the role is to take responsibility for providing a high-quality customer focused management service on a designated patch. This will include effective management of all housing stock including garage sites and amenities.
Duties will include:
- Dealing with reports of Anti-Social behaviour - liaising with customers and agencies to safeguard people in the community and make appropriate referrals e.g. risk assessments, adult/child social services, domestic abuse, and family support
- Assisting customers at the end of tenancy process, keeping all departments up to date to ensure properties are ready to re-let as quick as possible.
- Undertaking new tenant home visits
- Dealing with requests in relation to transfers, mutual exchanges, successions and assignments
- Carrying out regular inspections of neighbourhoods, taking appropriate action to ensure that there is a clean and safe environment for tenants
- Dealing with requests for accessibility aids and adaptations for disabled customers, including liaison with the Responsive Repairs team
We are looking for an individual with a proven track record of working within a housing management role coupled with excellent communication skills and a strong understanding of housing legislation and practice
A full driving licence and access to a vehicle is essential coupled with a Basic DBS check.
For more information or to apply, please submit your CV
