Antella Travel Recruitment

Fluent Arabic Speaking Senior Luxury Private Travel Manager Base Salary from 38,000 to 50,000 based on experience OTE 55,000 with bonuses Hybrid - Central London or fully remote within the UK Our client is an exclusive lifestyle and concierge company who specialise in creating bespoke, exclusive holidays for their client base who are Ultra HNWI's to worldwide destinations. These travel requirements cover the regions of Africa, Asia, Australasia, Americas, Latin America, Caribbean, Indian Ocean and Europe and can including private villas, private jet charters, skiing holidays, exclusive boutique hotels etc They are now seeking to recruit experienced Fluent Arabic speaking Senior Luxury Private Travel Managers who have experience working with ultra-luxury travel products and dealing with Ultra HNWI's from the MEA region In addition to having extensive GDS and flights knowledge, you will have excellent, bespoke tailor-made travel experience with the ability to deal with a booking from enquiry through to final documentation. This experience is essential Presentation, communication (verbal and written), attention to detail, sales skills and destination knowledge are very important to their clients. Candidates must be able to network with their clientele as well understanding the demographics, latest travel trends, luxury lifestyle etc This role is offered on a hybrid basis - London or fully remote within the UK Fluent Arabic Speaking Senior Luxury Private Travel Manager Responsibilities: Dealing with customer enquiries by phone and email and design bespoke travel requests based in their needs Use your own previous experience, destination knowledge to establish the clients' requirements and to recommend the correct programme for their needs. Use Amadeus to book flights and make any necessary amendments. Booking all aspects of travel for your customers including flight, private charters, hotels, car hire and more. Being available to resolve any pre and post departure issues Fluent Arabic Speaking Senior Luxury Private Travel Manager required experience: Previous GDS experience and flights knowledge is essential Fluent Arabic (Gulf dialect) to native/mother tongue level reading, written and verbal Extensive tailormade experience gained within the travel industry, working within luxury is essential with extensive knowledge dealing with UHNWI's Professional and engaging telephone manner with the ability to develop rapport Effective Sales and customer service skills. Fluent Arabic Speaking Senior Luxury Private Travel Manager Salary and Benefits: Base salary from 38,000 to 50,000 (based on experience) + up to 3,600 per annum in bonuses 25 days annual leave Pension Hybrid Working or fully remote working within the UK Option to work abroad for up to 4 weeks per annum Discounted travel Career growth and development To apply for this Fluent Arabic Speaking Senior Luxury Private Travel Manager role, please email your CV along with your personal travel portfolio highlighting your personal travel experience.

Travel Group Sales and Operations Executive Base Salary 30,000 to 33,000 + Bonus and Great Benefits Hybrid - Central London Our client, a leading player in the inbound tourism travel industry, is seeking a highly motivated and detail-oriented individual to join their dynamic team as a Full-Time Travel Group Sales and Operations Executive . As a Travel Group Sales and Operations Executive , you will play a crucial role in supporting our client's operational processes and ensuring the smooth functioning of their group travel services. Your primary responsibilities will include coordinating group bookings, liaising with suppliers, and managing logistical arrangements to deliver exceptional travel experiences for our client's customers. To excel in this role, you should possess excellent organisational and communication skills, with a keen eye for detail and the ability to multitask in a fast-paced environment. A passion for the travel industry and a customer-centric approach are essential, as you will be working closely with both internal and external stakeholders to deliver outstanding service. Candidates must have previous travel experience in a similar role with knowledge of the UK and Ireland. This is a hybrid role with the office based in Central London. Travel Group Sales and Operations Executive Responsibilities: Looking after all aspect of group from initial inquiry to post-trip follow-up. Design bespoke travel itineraries that include accommodation, activities, dining, and transportation Be the main point of contact for new and existing clients; provide exceptional customer service throughout the client journey Ensure all offers are sent out in the company's standard format and entered correctly into the operational system Prepare and submit relevant documents to both clients and suppliers in a timely and accurate manner, ensuring attention to details. Book & negotiate services in accordance with the itineraries with best rate and conditions (e.g. hotels, coaches, guides, restaurants, entrances etc.) Manage and organise the day to day to ensure that you always meet your project deadlines; prioritize effectively Issuing client invoices and cross-checked supplier invoices Travel Group Sales and Operations Executive Requirements: Proven experience in a similar role within the travel industry with knowledge of the UK and Ireland Strong organisational and time-management skills Excellent verbal and written communication abilities Proficiency in Microsoft Office and experience with travel reservation systems Ability to work independently and as part of a team Flexibility to adapt to changing priorities and work under pressure Passion for delivering exceptional customer service Travel Group Sales and Operations Executive Salary and Benefits: Competitive base salary range of 30,000 to 33,000 Company bonus Hybrid work arrangement Comprehensive employee benefits package Opportunities for professional growth and development Supportive and inclusive work environment Travel perks and discounts 23 days annual leave Generous pension contributions To apply for the Travel Group Sales and Operations Executive role, please email your CV and a member if the team will be in contact to discuss your application.

Travel Consultant Base Salary to 27,000 + Great Benefits Hybrid - Hertfordshire Our client is an award-winning luxury B certified corporation tour operator who are specialist in the niche travel area of adventure and activity-based holidays They work with both direct clients and the travel trade and are now seeking to recruit highly motivated, service driven candidates who can multitask and work in a fast-paced environment. The role combines both sales and providing the very highest levels of customer service with a major focus on attention to detail. Candidates will ideally have previous experience within the travel industry in a similar role although my client will also consider travel and tourism graduates or candidates who have travel qualifications seeking the opportunity to develop their career within the travel industry. This role is offered on a hybrid basis. Travel Consultant Responsibilities: To handle inbound calls from both direct clients & Travel agents in a professional manner To maximize every sales opportunity to excel both revenue and conversion targets Accountable for booking a range of holiday types across multiple destinations To deliver exceptional customer service to discerning, loyal customers who book high value trips Capable in managing Pre-Departure Courtesy calls & provide updates to affected bookings Travel Sales Consultant Experience Required: Previous sales/reservations or customer service experience gained within the travel industry. Travel and Tourism graduates or those with travel qualifications with good customer services skills will also be considered Exceptional sales and customer service skills Excellent written and oral communication competency High quality attention to detail A willingness to take responsibility and to work as a part of a close team Ability to work in a fast paced environment. Travel Consultant Salary and Benefits: Base Salary to 25,000 to 27,000 depending on experience. 25 days annual leave plus BH's as well as the option to purchase additional leave Travel discounts and fam trips Discounted gym membership Online shopping discounts Hybrid Working Ongoing training & development To apply for the Travel Consultant role, please submit your CV and a member of the team will be in contact to discuss the role and company in more detail

Travel Operations Executive Cruise Touring 32,000 + 20% bonus and Great Benefits Fully remote within the UK Our client is an award-winning tour operator who is a specialist in escorted tours to worldwide destinations. Due to record growth and expansion, they are now recruiting a Travel Operations Executive to join their cruise touring team. This is a pivotal role, being part of the operations team dedicated to looking after everything once the booking has been made and providing the best customer service possible to their clients and travel agent partners. The day-to-day role will involve answering calls and replying to emails from clients/agents who have questions and queries. To be considered, candidates must have previous experience gained in an operations based role within the travel industry with knowledge of the cruise or touring sectors. This role is offered on a hybrid basis within the UK only. Travel Operations Executive Duties and Responsibilities: Managing incoming bookings and cancellations Monitoring upcoming tour departures from an operational perspective Collecting and uploading passenger details into booking systems ensuring accuracy of personal information, travel documents, preferences, and special requirements Creating customers final documents, reviewing for accuracy, consistency, and minor details. Uploading itineraries into internal systems to format and organize for customer final documents Liaising & managing relationships with our suppliers ensuring competitive rates and accurate quotes Designing itineraries for the cruise extension department Researching innovative ideas for new products Communicating with internal and external partners Travel Operations Executive Experience Required: Previous experience in a similar operations/support role within the travel industry is essential within cruising or touring Highly customer-focused Excellent written and verbal communications skills Ability to plan & prioritise effectively, well organised Strong interpersonal skills Travel Operations Executive Base Salary and Benefits: Base Salary to 32,000 Up to 20% bonus annually Fully remote within the UK Paid overtime for emergency phone cover 23 days holiday a year plus your birthday off Opportunity for a fully paid staff travel trip (with 5 x staff travel additional leave days) each year 5% company contribution to pension scheme Company annual profit share payout for all employees Subsidised gym membership To apply for the Travel Operations Executive, please email your CV for consideration and a member of the team will be in touch to discuss the role and company in more detail.

North Africa and Middle East Travel Sales Consultant Base Salary to 38,000 based on experience + Commission OTE 45,000 - 50,000 Hybrid - South West London Our client is an award-winning tour operator with a focus on high end travel selling bespoke trips to North Africa and Middle East. They are now seeking to recruit a North Africa and Middle East Travel Sales Consultant to join their team who extensive sales and product knowledge of Egypt, Israel, Jordan, Morocco, Oman and UAE. You must have excellent, bespoke tailor-made travel experience with a vested interest in the region with the ability to deal with a booking from enquiry through to final documentation. Presentation, communication (verbal and written), attention to detail, sales skills and destination knowledge is essential This is hybrid role - South West London North Africa and Middle East Travel Sales Consultant Responsibilities: Dealing with client enquiries by phone and email. Use your own previous experience, destination knowledge to establish the clients' requirements and to recommend the correct programme for their needs. Creating and booking all aspects of travel for your customers including flight, private charters, hotels, tours, safaris and more. Working with the product team and assisting in the development of their North Africa and Middle East product portfolio North Africa and Middle East Travel Sales Consultant required experience: Previous sales experience within the travel industry is essential Ability to develop rapport at all levels with clients. Proven track record in meeting sales targets whilst delivering high levels of customer service. North Africa and Middle East Travel Sales Consultant Salary and Benefits: Base Salary circa 38,000 based on experience Lucrative bonus scheme based on performance OTE 50,000 23 days annual leave rising to 30 days for every one year of full service + bank holidays Pension Monday to Friday Hybrid Working Product development opportunities Fam trips and discounted travel To apply for this North Africa and Middle East Travel Sales Consultant role, please email your CV along with your personal travel portfolio highlighting your personal travel experience

Retail Travel and Customer Contact Centre Manager Base Salary to 55,000 + Bonuses OTE 70,000 Guildford Surrey Our client are a leading luxury travel company who are growing rapidly. They are now recruiting for an experienced Retail Travel and Customer Centre Manager to lead their store and small contact centre team based in Guildford. This is a hands-on leadership role where you will manage the day-to-day operations of the retail travel store, drive sales performance, coach and develop your team, and ensure a high standard of customer service as well as leading the UK contant centre. Candidates must have previous travel management experience to be considered with a proven track record in business performance management Retail Travel and Contact Centre Manager Duties and Responsibilities: Oversee all daily operations of the travel retail store, ensuring smooth and efficient functioning Set, monitor, and drive sales targets for the store and individual team members Identify and capitalise on opportunities taking full accountability for store P&L, managing budgets, margins, and cost controls, ensuring delivery of sales &. Customer KPI's. Analyse performance reports and implement strategies to maximise profitability and efficiency Set, monitor, and drive sales targets for the store and individual team members. Lead from the front by servicing walk-in customers and handling phone/web enquiries as needed Retail Travel and Customer Centre Manager Experience Required: Proven experience in the travel industry, ideally in a management or senior sales role. Strong understanding of retail travel operations, sales performance, and P&L accountability. Excellent leadership and coaching skills with a passion for team development. Commercially aware with the ability to drive results and business growth Retail Travel and Customer Centre Manager Salary and Benefits Base Salary from 45,000 - 55,000 based on experience Lucrative performance related bonuses 25 days holiday Private health care Generous company pension contributions Holiday concessions Fam trips Career development To apply for the Retail Travel and Customer Centre Manage role, please email your CV for consideration and a member of team will be contact to discuss the role and company