WP Recruitment

Contact Centre Advisor Industry: Infrastructure Location: Newport, Isle of Wight Hours: 7am - 7pm / 7pm - 7am rotating ( nightshift is every third rotation) 4 on 4 off rota Days: 4 on/4 off, on a rota basis Duration: Temp to Perm for the right candidate Duties: Responding to customer calls within set timescales, complaint handling, providing and processing information. Maintaining in house, complex computerised systems (training given) Adherence to standards. Compiling accurate messages and producing reports. Liaison with internal departments and external agencies, contractors and the public. Experience: Strong customer services experience (including complaint handling) within an office based environment is required as are a good level of administrative and organisational skills. In addition, experience of inbound call centre is preferred but must have a good telephone manner and communication skills as a minimum. Must have a good level of computer literacy and attention to detail with the ability to learn new systems. Must be flexible with working hours. Salary: £15.31 per hour worked rotating shift WP Recruitment & HR Ltd is acting as an employment business, By submitting your CV , you imply consent to our agency processing your personal data, please see our GDPR webpage for further information. If we think we can assist you, we will invite you to register with our agency, WP Recruitment & HR Ltd., in order to be considered for vacancies. If you are already registered with our agency, please contact our office directly on (phone number removed) for further details.

Quality Team Administrator Industry: Education Location: Newport, Isle of Wight Hours: 37 hours per week Days: Monday - Friday Duration: Temporary for approx. 12 months Duties: Provide administrative support to the Quality Team including: liaison with curriculum areas and student via phone, email and face to face, collection and processing of performance, progression and destination data, analysis of data and reporting, preparation, planning and running of audits related activity assisting in external quality reviews, diary management, organising meetings, minute taking and tracking actions. Experience: Must have strong administrative skills including data management, reporting and minute taking. Previous experience within the education sector is an advantage. Must have a good level of computer literacy, accuracy and attention to detail, Must be able to prioritise workload, to deadlines, Must be able to work well on own initiative as well as part of a small team and collaboratively with the wider organisation. Current DBS ( cleared within the last 12 months or part of the update service) is preferred however a DBS clearance will be process by the client for the right candidate. Salary: 13.53 per hour worked WP Recruitment & HR Ltd are acting as an employment business, By submitting your CV to you imply consent to our agency processing your personal data, please see our GDPR webpage for further information: If we think we can assist you, we will invite you to register with our agency, WP Recruitment & HR Ltd., in order to be considered for vacancies. If you are already registered with our agency, please contact our office directly on (phone number removed) for further details.

Accounts and Income Assistant Industry: Charity Location: Newport Hours: flexible, up to 15 hours per week, worked over 2-3 days within office hours Days: flexible, Monday - Friday Duration: Temp to Perm for the right candidate ( may be Permanent from the outset dependent upon candidate) Duties: Purchase Ledger, including liaising with suppliers, ordering stock, coding of invoices, raising payments and reconciliations. Fundraising administration including thanking donors and banking monies received, collection box coordination, managing community fundraising platforms, updating and maintaining database. Experience: Must have previous accounting experience and a minimum Level 2 AAT qualification ( or equivalent), experience of working with the charity sector is an advantage. Must have a good level of numeracy and accuracy with the ability to organise workload to deadlines. Must have good communication and interpersonal skills with the ability to work as part of a small team. Must have a good level of computer literacy including Xero and the ability to learn new systems. Salary: £14.03 per hour worked By submitting your CV to WP Recruitment & HR Ltd, you imply consent to our agency processing your personal data, please see our GDPR webpage for further information: If we think we can assist you, we will invite you to register with our agency, WP Recruitment & HR Ltd., in order to be considered for vacancies. If you are already registered with our agency, please contact our office directly on (phone number removed) for further details.

Supervisor Horticulture, Drainage and Street Cleansing. Industry: Environmental Location: Isle of Wight Hours: 40 hours per week plus on call Out of Hours on a rota basis Days: 5 days from 7 on a rota basis ( one weekend day worked every other week) Duration: Permanent Duties: Supervise and coordinate operational teams across highways maintenance activities Manage programmes of work including grass cutting, tree maintenance, and weed control Oversee drainage, street cleansing, and winter maintenance operations Allocate resources and plan daily/weekly workloads Respond to customer enquiries and complaints, ensuring timely resolution Monitor performance, productivity and safety standards Manage costs, order materials and oversee budget-related activities Liaise with subcontractors and stakeholders to ensure effective delivery Carry out site visits and inspections as required Experience: Must have proven experience in a supervisory or team leadership role within horticulture or grounds maintenance including coordinating operational activities. Experience in highways maintenance, drainage or street cleansing is an advantage. Must have Good organisational and planning skills with Strong communication and stakeholder management ability Must hold a full driving license Salary: £31 - 37,000 per annum, dependent upon experience, plus call out premium and over time ( paid at time and a third) By submitting your CV to WP Recruitment & HR Ltd, you imply consent to our agency processing your personal data, please see our GDPR webpage for further information: If we think we can assist you, we will invite you to register with our agency, WP Recruitment & HR Ltd., in order to be considered for vacancies. If you are already registered with our agency, please contact our office directly on (phone number removed) for further details.

Production Supervisor (Food Manufacturing) Industry: Manufacturing/ Agriculture Location: Isle of Wight Hours: 40 hours per week ( includes every other Saturday during peak season, with a day off in the week in lieu) Days: Monday - Friday (December - March), Monday - every other Saturday ( April - November) Duration: Permanent Duties: Overseeing and participating in daily production operations, ensuring schedules, targets, quality standards and health and safety regulations are met. producing juices, cooking sauces and condiments. leading and monitoring a small team of staff, managing stock of raw materials, packaging and resources, maintaining records, trackability documentation and reporting. Experience: Must have previous supervisory experience within manufacturing or production and the ability to lead by example. Must have good understanding of food safety and the ability to communicate confidently and motivate staff. Must have good organisational skills with the ability to work calmly under pressure. Salary: 14.90 per hour WP Recruitment & HR Ltd are acting as a recruitiment agnecy, By submitting your CV, you imply consent to our agency processing your personal data, please see our GDPR webpage for further information. If we think we can assist you, we will invite you to register with our agency, WP Recruitment & HR Ltd., in order to be considered for vacancies. If you are already registered with our agency, please contact our office directly on (phone number removed) for further details.