Hatched Recruitment Group

About the Role We are recruiting on behalf of a public sector client for two Museum Assistants - Facilities & Environment to support operations at a busy and well-established museum site. This is a varied and hands-on role combining facilities support, visitor services, security, and event delivery within a heritage setting. Key Responsibilities Carry out daily building and safety checks , including fire alarms, emergency lighting, and maintenance reporting Maintain security and public safety across the museum, including galleries and external areas Undertake cleaning and housekeeping duties to a high standard Provide front-of-house support , including reception, shop duties, and cash handling Assist with event setup and delivery , including room layouts and AV equipment Deliver guided tours and visitor experiences where required Support exhibition work, collections care, and general museum tasks Monitor systems such as CCTV, alarms, and building services Assist with contractor supervision and ensure health & safety compliance Carry out Fire Warden duties and support emergency procedures Contribute to educational activities and public events About You Experience in a facilities, customer-facing, or operational role Strong awareness of health & safety practices A flexible and proactive approach to work Good communication and teamwork skills Ability to carry out practical/manual tasks Interest in heritage, culture, or museums is desirable Additional Information Training provided (First Aid, Fire Safety, Manual Handling, COSHH, etc.) Opportunity to act as Duty Officer when required May involve occasional evening or weekend work Applicants must have the right to work in the U Location: Down County Museum, Downpatrick (BT30 6AH) Pay Rate: 14.52 per hour Hours: 36 hours per week Start Date: 27 April 2026 Positions Available: 2

Belfast - Duncrue Industrial Estate 13.47 Per Hour Full-time - 37 hours per week Temporary (12 weeks) - Quick Start Hatched Recruitment is working in partnership with Belfast City Council to recruit a General Operative within the City and Neighbourhood Services team. This is a hands-on, outdoor role supporting essential services across Belfast, helping to maintain clean, safe, and welcoming public spaces. The Role As a General Operative, you will be involved in a variety of duties across waste collection, street cleansing, and open spaces. You will work as part of a team delivering frontline services to the public. Key responsibilities include: Collecting and loading domestic, commercial, and recyclable waste Carrying out street cleansing duties (litter picking, graffiti removal, street washing, etc.) Supporting recycling initiatives and identifying contamination issues Maintaining public areas such as parks, streets, and open spaces Assisting with gardening duties including grass cutting, planting, and hedge trimming Operating tools and equipment safely (training provided where required) Supporting winter services (gritting, snow clearance) Engaging with members of the public in a professional manner Adhering strictly to health & safety procedures at all times Requirements To be considered, you must have: At least 1 year's relevant experience , including: Working with the public Awareness of health & safety procedures / PPE / manual handling Good communication and teamwork skills Ability to work outdoors in all weather conditions A strong work ethic and reliability

Business Support Officer We are currently recruiting for experienced Business Support Officers to join Adult Social Care services supporting a local authority. This is a full-time role offering a mix of home working and office-based collaboration across sites in Bournemouth, Christchurch, and Poole. This is an excellent opportunity to join fast-paced, supportive teams delivering vital services across a range of Adult Social Care functions, including Learning Disabilities, Long Term Conditions, and Mental Health services. Key Responsibilities: Provide high-quality administrative and business support to operational teams Manage and maintain accurate records and documentation Support service delivery through coordination, communication, and organisation Liaise with internal teams and external partners, including health professionals Assist with handling sensitive information in a confidential and professional manner Contribute to the smooth day-to-day running of busy services About You: Proven experience in an administrative or business support role Highly organised with strong attention to detail Able to manage a varied workload and meet deadlines Confident communicator with strong interpersonal skills Comfortable working both independently and as part of a team Experience within a health or social care environment is desirable

Technical Administrator A local authority is seeking a highly organised and proactive Technical Administrator to join its Facilities Management team. This is a key role providing comprehensive administrative support to ensure service continuity, quality, and the effective delivery of Soft FM maintenance contracts. You will be part of a collaborative administration team, supporting both planned and reactive maintenance activities while helping to ensure operational efficiency across the service. The role requires someone who enjoys a challenge, can manage competing priorities, and is confident working both independently and as part of a team. Key Responsibilities: Administer Soft FM maintenance contracts, ensuring effective coordination and oversight Monitor inspections and ensure compliance with contractual requirements Chase, process, and manage contractor invoices in line with financial procedures Liaise with technical teams to obtain and record site feedback Support planned and responsive maintenance activities Act as a point of contact for internal and external enquiries, resolving issues or escalating where appropriate Undertake data analysis and produce reports from multiple systems to support decision-making Arrange and support meetings, including diary management, agenda preparation, minute taking, and follow-up actions Maintain accurate and secure electronic and manual record systems Identify and implement process improvements to enhance service delivery Provide support to the helpdesk rota where required About You: Educated to A Level standard or equivalent experience Proven experience in an administrative support role, ideally within a facilities management or public sector environment Experience working with a range of stakeholders, including external partners Strong organisational skills with the ability to plan, prioritise, and manage workloads effectively Ability to analyse information and produce accurate reports Confident in handling complex queries and resolving issues professionally Good working knowledge of IT systems, including Microsoft Word, Excel, and PowerPoint Proactive, flexible, and a strong team player

SAP Manager An exciting opportunity for an experienced SAP Manager to join a Local Authority IT Services team within Enterprise Architecture and Systems Services. This is a hybrid role, with office attendance (at Britannia House, Bradford) determined by programme and business needs. You will lead the SAP function, ensuring high-quality operational service delivery while playing a key role in a major ERP transformation programme, including the selection and implementation of a new system. Key Responsibilities Lead SAP incident, problem, and service management (BAU) Oversee SAP change and release processes, including CAB governance Support ERP transformation and migration to a new platform Manage SAP vendors and third-party suppliers Ensure SAP security, access controls, and audit compliance Engage with stakeholders to translate business needs into solutions Lead and develop the SAP support team Key Skills & Experience Strong SAP support and delivery experience across multiple modules Experience in SAP solution design, configuration, testing, and documentation Excellent stakeholder management and communication skills Proven ability to lead teams and deliver service improvements Experience supporting projects and large-scale system changes Technical Knowledge SAP FI/CO, HR/Payroll, ESS/MSS SAP PS, SD/MM, PI, Portal, Fiori ABAP, BASIS, Solution Manager Security, Workflow, Transports

Customer Support Agent - Finance Software Are you passionate about helping clients, solving problems, and working with finance systems? We are looking for a Customer Support Agent who thrives on tackling challenges, providing top-notch support, and ensuring clients get the most from their software. If you have experience working with accounting or finance software and are an Excel expert , this could be the perfect role for you! You'll act as the first point of contact for clients, responding to queries, diagnosing issues, and delivering solutions efficiently. This is more than a support role - it's about helping our clients optimise their processes, guiding them to success, and being an ambassador for the company. What You'll Do Manage inbound support tickets via phone and email, triaging and prioritising efficiently Record and track tickets using our support software Diagnose, resolve, and escalate technical and functional issues where necessary Liaise with internal teams to ensure swift resolution of client queries Provide guidance to clients on optimising workflows and system usage Assist with software configurations and live implementations Contribute to process improvements and knowledge sharing within the team Maintain excellent relationships with customers, colleagues, and third-party partners Help create and maintain help documentation for end users Stay up to date with software updates and attend relevant training Be flexible with shifts, including occasional bank holidays Skills & Experience Required Proven experience in a customer support or client-facing role Hands-on experience with accounting or finance software (e.g., Xero, Sage, QuickBooks, or similar) Advanced Excel skills - formulas, pivot tables, VLOOKUP, and data analysis Excellent verbal and written communication skills Self-motivated, organised, and able to prioritise effectively Strong analytical and problem-solving skills Ability to guide clients confidently and provide practical solutions Team player with strong interpersonal skills and collaborative attitude Flexible, adaptable, and professional under pressure

Business Support Clerk - Admin & Clerical Location: Adelaide Street, Belfast (Office Based - 5 days per week) Client: Belfast City Council Contract: Temporary - 12 weeks + Ongoing Hours: 37 hours per week Pay: 13.47 per hour About the Role We are seeking a Business Support Clerk to join a busy Property and Projects department within Belfast City Council. This is a full-time, office-based administrative role providing essential support across a range of business and operational functions. You will be part of a structured team delivering high-quality clerical support, data handling, document processing, and customer service. What you'll be doing Providing day-to-day administrative and clerical support Managing both electronic and manual filing systems Handling incoming/outgoing mail and correspondence Data entry, updating records, and basic report preparation Producing documents including letters, memos, and formatted reports Supporting meetings, including scheduling and minute-taking Dealing with telephone and email enquiries professionally Providing reception/front desk cover when required Using Microsoft Word, Excel, and Outlook regularly Supporting general office and departmental processes What we're looking for (realistic requirements) At least 1 year experience in an admin, clerical, or business support role Confident user of Microsoft Word, Excel, and Outlook (tested) Strong communication skills (written and verbal) Experience working in a busy office or structured environment Customer service experience (phone/email/front desk) Important information Fully office-based (no hybrid working) Fast-paced public sector environment with clear procedures and deadlines Apply now If you have solid office experience and strong Microsoft Office skills, this is a great opportunity to join a respected public sector organisation and gain valuable experience within local government.

Cleansing Operatives (Manual Labour) - Newry / Downpatrick Downpatrick / Newry Area 13.63 per hour Various Contracts Available Hatched Recruitment is working in partnership with Newry, Mourne and Down District Council to recruit Cleansing Operatives to support their Environmental Services team. This is a great opportunity to secure a stable, full-time role with immediate start, working outdoors and making a real difference in the local community. The Role As a Cleansing Operative, you will be responsible for keeping public areas clean and safe. Duties include: Street sweeping and litter picking Emptying public bins Removing leaves, weeds, and debris Supporting refuse collection when required Working as part of a team across the district You will be working outdoors in all weather conditions and may be required to work evening shifts, particularly in Newcastle and surrounding areas. What We're Looking For Reliable, and physically fit individuals Comfortable working outdoors in all weather Team player with a strong work ethic Good attitude and willingness to learn Ability to interact with the public professionally Previous experience in a similar role is beneficial but not essential. What You'll Get Competitive hourly rate Full-time and part time hours available Opportunity to gain experience within the public sector Training provided where required Apply Now If you're ready to get started in a practical, hands-on role, apply today with your CV.

Project Coordinator (Growing Communities) Belfast (4-10 Linenhall Street, BT2 8BP) Temporary Contract (12 weeks +) Full-time - 37 hours per week Pay: 18.85 per hour About the Role We are recruiting a Project Coordinator (Growing Communities) to support environmental and community-focused projects within Belfast City Council. You will help deliver and coordinate projects that improve local green spaces, encourage community participation, and support sustainable growing initiatives across the city. This is a hands-on role working with residents, community groups, council teams, and partners. Key Responsibilities Deliver and coordinate community growing and parks projects Work with community groups, volunteers, and stakeholders Plan and support events, workshops, and activities Manage project plans, reporting, and timelines Support budgets, monitoring, and administration Work with parks teams on operational delivery Support staff and volunteers where required Ensure health & safety and risk compliance Handle issues such as antisocial behaviour or site concerns Promote inclusion, engagement, and community involvement About You You will have experience in project delivery and community engagement, ideally within environmental or horticultural settings. You are organised, confident working with people, and comfortable managing multiple priorities in a busy environment. You'll also have a practical, hands-on approach and understand health & safety and risk management. Essential Requirements 1+ year's experience in project/service delivery and community engagement Eligible to work in the UK Able to provide evidence of relevant experience Desirable Qualification in horticulture, environmental studies, or related field Experience in parks, grounds maintenance, or environmental projects Public sector or local authority experience

Location: Belfast City Council, Donegall Square, Belfast BT1 5GS Contract: Temporary Ongoing Hours: 16 hours per week - Evenings Monday - Friday (no weekends) Pay Rate: 13.45 per hour About the Role We are currently recruiting for a Cleaner to support the Facilities Management Section within Belfast City Council. This is a key role ensuring that council buildings are maintained to a high standard of cleanliness, hygiene, and presentation for staff and the public. You will work both independently and as part of a team, delivering a reliable and high-quality cleaning service across offices, communal areas, and facilities. Key Responsibilities Carry out daily cleaning of offices, corridors, and communal areas Sweep, mop, polish, and vacuum floors, stairs, and surfaces Clean and maintain toilets and washroom facilities Use mechanical and electrical cleaning equipment safely and effectively Handle cleaning chemicals in line with health and safety procedures Support setup and cleaning duties for council functions (e.g. cloakroom or kitchen duties) Ensure all tasks are completed in line with council policies, including health & safety and customer care standards Work flexibly and undertake additional duties as required About You Experience Previous experience in a cleaning role Experience using cleaning equipment and machinery Knowledge of safe handling and storage of cleaning chemicals S kills & Attributes Strong awareness of health and safety practices Good customer service and interpersonal skills Ability to work effectively alone and as part of a team Reliable, hardworking, and conscientious approach Additional Information Must be eligible to work in the UK This is a great opportunity to contribute to the smooth running of public services within Belfast City Council, ensuring safe and clean environments for staff and visitors.