Capita Shared Services Limited
Newtownabbey, County Antrim
As a Service Desk Team Manager, you'll lead and develop a team of Education-focused service desk analysts supporting teachers across Northern Ireland, working on a hybrid basis from Hillview House, Belfast. You'll be accountable for service performance, team capability, and continuous improvement, working closely with stakeholders to ensure operational excellence click apply for full job details
May 24, 2026
Full time
As a Service Desk Team Manager, you'll lead and develop a team of Education-focused service desk analysts supporting teachers across Northern Ireland, working on a hybrid basis from Hillview House, Belfast. You'll be accountable for service performance, team capability, and continuous improvement, working closely with stakeholders to ensure operational excellence click apply for full job details
Senior Major Incident Manager Office based - Belfast - new command hub (with on-call requirements) Permanent As part of our investment in technology operations, we're establishing the Command Hub in Belfast to strengthen how we coordinate, govern and continuously improve incident response. We're looking for a highly experienced Senior Major Incident Manager to lead a team responsible for maintaining a click apply for full job details
May 23, 2026
Full time
Senior Major Incident Manager Office based - Belfast - new command hub (with on-call requirements) Permanent As part of our investment in technology operations, we're establishing the Command Hub in Belfast to strengthen how we coordinate, govern and continuously improve incident response. We're looking for a highly experienced Senior Major Incident Manager to lead a team responsible for maintaining a click apply for full job details
Head of AI Security - (UK homebased) We're excited to introduce a new leadership role: Head of AI Security. This is a strategic position within the Group CISO's Strategy function, with responsibility for Capita's AI security posture at a critical point of change in the threat landscape. Why this role matters - Exploitation timelines have reduced from months to hours - Autonomous, multi-agent attacks ar click apply for full job details
May 22, 2026
Full time
Head of AI Security - (UK homebased) We're excited to introduce a new leadership role: Head of AI Security. This is a strategic position within the Group CISO's Strategy function, with responsibility for Capita's AI security posture at a critical point of change in the threat landscape. Why this role matters - Exploitation timelines have reduced from months to hours - Autonomous, multi-agent attacks ar click apply for full job details