Job Title: Vehicle Scheduler Job Type : Full-time, Permanent Location: Minstead, Hampshire Salary: Competitive + Achievable monthly bonus Do you have experience working with schedules or works calendar management? We are growing at a fast pace and have an exciting opportunity for a Vehicle Scheduler to join our team! Our Schedulers work closely with our Mobile Repair Technicians, they are responsible for booking appointments with our customers and ensuring our technicians calendars are booked to optimum levels. This role is ideal for an individual who would enjoy a fast pace and is highly motivated to achieve monthly bonuses. This position also offers variety day to day, along with a great working environment with a friendly team! As part of our scheduling team, you will be providing an outstanding level of customer service. You will also be joining a company who are growing, offering opportunity for progression and development! Who are we? Rapid Repair Network and its sister company Repaired Today Group Ltd are a fast-growing mobile repair service specialising in the repair of bumper scuffs, scratches and dents. Our IMI accredited technicians are all highly skilled, performing repairs for a number of large fleets and insurance companies. We have full coverage across the UK with our headquarters located in the beautiful 18th century manor house (Castle Malwood) in Minstead, Hampshire. Our team are very passionate about what we do! They are also friendly, very knowledgeable and go out of their way to help each other. What you will be doing day to day? Planning and scheduling jobs efficiently to maximise team productivity, ensuring work diaries are full and that back up work is always available in case of cancellations. Delivering an effective repair schedule that will maximise profits and minimise expenditure. Booking repairs with customers via phone whilst using the company booking system. Providing a positive and best in class service to our customers and Mobile Repair Technicians Managing inbound and outbound calls. Alongside a competitive salary you will be supplied with: Achievable monthly bonus scheme. A comprehensive induction and onboarding programme, along with ongoing support from our highly experienced team. Who are we looking for? We would like to hear from individuals who can demonstrate the following: Previous experience within scheduling or similar (calendar/work diary management). Experience with booking system/diary management. Absolute team player, who will work hard to support our customers and technicians. Highly effective communicator. Confident managing inbound and outbound calls. Customer service experience, with ability to apply both problem solving and empathy. Able to demonstrate using own initiative. Professional, with excellent organisational skills. Able to deliver a high level of accuracy in work undertaken. Benefits include: Competitive salary Achievable monthly bonus scheme. Free on-site parking
May 19, 2026
Full time
Job Title: Vehicle Scheduler Job Type : Full-time, Permanent Location: Minstead, Hampshire Salary: Competitive + Achievable monthly bonus Do you have experience working with schedules or works calendar management? We are growing at a fast pace and have an exciting opportunity for a Vehicle Scheduler to join our team! Our Schedulers work closely with our Mobile Repair Technicians, they are responsible for booking appointments with our customers and ensuring our technicians calendars are booked to optimum levels. This role is ideal for an individual who would enjoy a fast pace and is highly motivated to achieve monthly bonuses. This position also offers variety day to day, along with a great working environment with a friendly team! As part of our scheduling team, you will be providing an outstanding level of customer service. You will also be joining a company who are growing, offering opportunity for progression and development! Who are we? Rapid Repair Network and its sister company Repaired Today Group Ltd are a fast-growing mobile repair service specialising in the repair of bumper scuffs, scratches and dents. Our IMI accredited technicians are all highly skilled, performing repairs for a number of large fleets and insurance companies. We have full coverage across the UK with our headquarters located in the beautiful 18th century manor house (Castle Malwood) in Minstead, Hampshire. Our team are very passionate about what we do! They are also friendly, very knowledgeable and go out of their way to help each other. What you will be doing day to day? Planning and scheduling jobs efficiently to maximise team productivity, ensuring work diaries are full and that back up work is always available in case of cancellations. Delivering an effective repair schedule that will maximise profits and minimise expenditure. Booking repairs with customers via phone whilst using the company booking system. Providing a positive and best in class service to our customers and Mobile Repair Technicians Managing inbound and outbound calls. Alongside a competitive salary you will be supplied with: Achievable monthly bonus scheme. A comprehensive induction and onboarding programme, along with ongoing support from our highly experienced team. Who are we looking for? We would like to hear from individuals who can demonstrate the following: Previous experience within scheduling or similar (calendar/work diary management). Experience with booking system/diary management. Absolute team player, who will work hard to support our customers and technicians. Highly effective communicator. Confident managing inbound and outbound calls. Customer service experience, with ability to apply both problem solving and empathy. Able to demonstrate using own initiative. Professional, with excellent organisational skills. Able to deliver a high level of accuracy in work undertaken. Benefits include: Competitive salary Achievable monthly bonus scheme. Free on-site parking
Job Title: Engineer Vehicle Images Job Type: Full-time, Permanent Location: Minstead, Hampshire Salary: Competitive Do you have experience in assessing vehicle damage repairs? With our continued expansion, Rapid Repair Network Limited are looking for another Engineer to join our team. Come and join us at our beautiful offices in the New Forest! If you have experience within crash repairs and you would like to hear more about the role then please feel to get in touch and we d be happy to answer any questions you may have! Who are we looking for? We would like to hear from individuals who can demonstrate the following: Experience working within the motor trade with exposure to crash repairs. Able to demonstrate competence using automotive estimate systems. Customer focused, passionate about delivering a high standard of service to our customers. Ability to prioritise and plan in response to customer requirements. What you will be doing day to day? Engineers main role relates to the correct invoicing of work, using their technical knowledge and experience, checking correct repair processes and procedures have been followed. Invoice as soon as possible after a job is complete and all the information received, following up on any missing information that is holding up the invoicing of jobs Check costs from repairers against their matrix to ensure they are charging for the job correctly Use the correct matrix for invoicing repairs, maximizing the profit on a job and flagging and discussing jobs where the profit level is low Liaise with the rest of the business regarding quality of a repair or process undertaken by the repairer, ensuring network repairer invoices are placed in query until such issues are rectified Ensure the right process is followed on Audtex or other industry platforms as required by the customer to facilitate the approval and timely payment of the invoice Support the resolution of queries on invoices to help get the invoice paid Notify Finance of any required credit notes and follow these up to ensure they have been raised and posted to CRM Provide technical support to the business as required, particularly within other Engineering functions with the business to cover for absence More about us: Rapid Repair Network and its sister company Repaired Today Group Ltd are a fast-growing mobile repair service specialising in the repair of bumper scuffs, scratches and dents. Our aim is to convert a traditional body shop repair that could take numerous days to repair, into a 1-day repair, making is more convenient for the customer and cheaper for the insurer. Our IMI accredited technicians are all highly skilled, performing repairs for a number of large fleets and insurance companies. We have full coverage across the UK with our headquarters located in the beautiful 18th century manor house (Castle Malwood) in Minstead, Hampshire. Our team are very passionate about what we do! They are also friendly, very knowledgeable and go out of their way to help each other. Benefits include: Competitive Salary Great working environment Ability to progress Pension Additional staff perks & company events Free on-site parking
May 19, 2026
Full time
Job Title: Engineer Vehicle Images Job Type: Full-time, Permanent Location: Minstead, Hampshire Salary: Competitive Do you have experience in assessing vehicle damage repairs? With our continued expansion, Rapid Repair Network Limited are looking for another Engineer to join our team. Come and join us at our beautiful offices in the New Forest! If you have experience within crash repairs and you would like to hear more about the role then please feel to get in touch and we d be happy to answer any questions you may have! Who are we looking for? We would like to hear from individuals who can demonstrate the following: Experience working within the motor trade with exposure to crash repairs. Able to demonstrate competence using automotive estimate systems. Customer focused, passionate about delivering a high standard of service to our customers. Ability to prioritise and plan in response to customer requirements. What you will be doing day to day? Engineers main role relates to the correct invoicing of work, using their technical knowledge and experience, checking correct repair processes and procedures have been followed. Invoice as soon as possible after a job is complete and all the information received, following up on any missing information that is holding up the invoicing of jobs Check costs from repairers against their matrix to ensure they are charging for the job correctly Use the correct matrix for invoicing repairs, maximizing the profit on a job and flagging and discussing jobs where the profit level is low Liaise with the rest of the business regarding quality of a repair or process undertaken by the repairer, ensuring network repairer invoices are placed in query until such issues are rectified Ensure the right process is followed on Audtex or other industry platforms as required by the customer to facilitate the approval and timely payment of the invoice Support the resolution of queries on invoices to help get the invoice paid Notify Finance of any required credit notes and follow these up to ensure they have been raised and posted to CRM Provide technical support to the business as required, particularly within other Engineering functions with the business to cover for absence More about us: Rapid Repair Network and its sister company Repaired Today Group Ltd are a fast-growing mobile repair service specialising in the repair of bumper scuffs, scratches and dents. Our aim is to convert a traditional body shop repair that could take numerous days to repair, into a 1-day repair, making is more convenient for the customer and cheaper for the insurer. Our IMI accredited technicians are all highly skilled, performing repairs for a number of large fleets and insurance companies. We have full coverage across the UK with our headquarters located in the beautiful 18th century manor house (Castle Malwood) in Minstead, Hampshire. Our team are very passionate about what we do! They are also friendly, very knowledgeable and go out of their way to help each other. Benefits include: Competitive Salary Great working environment Ability to progress Pension Additional staff perks & company events Free on-site parking
Job title: Graduate Leadership Program Start date: Immediate Salary: £32,000pa + achievable bonus opportunities Number of position s: 1 Location: Minstead, Hampshire (just off the A31) Type: Full Time, Permanent Are you an ambitious Graduate who would value the chance to learn and to have significant impact in a scaling business? We are looking for our future business leaders! Due to an exceptional level of business success, we are looking for a further Graduate to join us. This is suited to an individual who would thrive in a fast-paced environment, with a genuine opportunity to be fast tracked to a leadership role. Why choose us? We re an agile business, providing an environment where our people are given plenty of opportunity to grow, demonstrate success and take on increased responsibilities. We ve designed a practical and hands-on Graduate program, providing the opportunity for learning all aspects of successful business operations and making a significant contribution. You will be working with a highly experienced, passionate team. You will also be exposed to fast paced change and the fundamentals of business growth in a scale up. What do we do? Rapid Repair Network provide mobile automotive repairs all across the UK! Our skilled technicians and network repairers carry out complex bodywork repairs in a mobile setting, providing our customers with an alternative to traditional bodyshop automotive repairs. We re very proud of what we do and the unbelievable success levels our team have achieved over the last 5 years! What can you expect? The opportunity will include a planned rotation program, allowing you to spend time in all areas and to gain a true understanding of every element of the business. Examples of the key areas are as follows: Operations Management Customer Services Customer Services Engineering Network/Supplier Management Finance Who are we looking for? We are looking for graduates who are highly driven to succeed, who want to make an impact and understand what it means to be truly customer & sales focused. The roles are suited to individuals who would value this unique opportunity to be part of a scaling founder-led business. Flexibility is key, there will be elements of travel and requirements to shift focus and support the teams in different areas as needed. Next steps? The first step in the process is to submit your CV for review. We will be contacting successful applicants to take part in an initial call. If you require any reasonable adjustments to support you through the interview process, please let the recruiter know. We are committed to ensuring an inclusive and accessible experience for all candidates.
May 19, 2026
Full time
Job title: Graduate Leadership Program Start date: Immediate Salary: £32,000pa + achievable bonus opportunities Number of position s: 1 Location: Minstead, Hampshire (just off the A31) Type: Full Time, Permanent Are you an ambitious Graduate who would value the chance to learn and to have significant impact in a scaling business? We are looking for our future business leaders! Due to an exceptional level of business success, we are looking for a further Graduate to join us. This is suited to an individual who would thrive in a fast-paced environment, with a genuine opportunity to be fast tracked to a leadership role. Why choose us? We re an agile business, providing an environment where our people are given plenty of opportunity to grow, demonstrate success and take on increased responsibilities. We ve designed a practical and hands-on Graduate program, providing the opportunity for learning all aspects of successful business operations and making a significant contribution. You will be working with a highly experienced, passionate team. You will also be exposed to fast paced change and the fundamentals of business growth in a scale up. What do we do? Rapid Repair Network provide mobile automotive repairs all across the UK! Our skilled technicians and network repairers carry out complex bodywork repairs in a mobile setting, providing our customers with an alternative to traditional bodyshop automotive repairs. We re very proud of what we do and the unbelievable success levels our team have achieved over the last 5 years! What can you expect? The opportunity will include a planned rotation program, allowing you to spend time in all areas and to gain a true understanding of every element of the business. Examples of the key areas are as follows: Operations Management Customer Services Customer Services Engineering Network/Supplier Management Finance Who are we looking for? We are looking for graduates who are highly driven to succeed, who want to make an impact and understand what it means to be truly customer & sales focused. The roles are suited to individuals who would value this unique opportunity to be part of a scaling founder-led business. Flexibility is key, there will be elements of travel and requirements to shift focus and support the teams in different areas as needed. Next steps? The first step in the process is to submit your CV for review. We will be contacting successful applicants to take part in an initial call. If you require any reasonable adjustments to support you through the interview process, please let the recruiter know. We are committed to ensuring an inclusive and accessible experience for all candidates.