West Riding Recruitment

Technical Support and Spares Manager Department: Installation, Service & Spares Reports to: Operations Manager Location: Leeds Salary: £28,000 £32,000 (depending on experience) Working Hours: Monday to Friday, 08 30 About the Role I am seeking a highly organised and proactive Technical Support and Spares Manager to join My Leeds based Client in their Installation, Service & Spares team. This role is central to ensuring the smooth coordination of field operations, efficient management of parts and inventory, and delivery of excellent customer service. You will act as a key link between customers, engineers, and suppliers supporting daily operations through effective scheduling, accurate order processing, and strong administrative control. Key Responsibilities 1. Scheduling & Coordination Plan and schedule installations, service visits, and repairs Allocate jobs to engineers based on availability, location, and skillset Ensure efficient use of resources and timely job completion 2. Customer Service Act as the first point of contact for customer enquiries Log service requests, breakdowns, and warranty issues accurately Keep customers informed of appointments, delays, and progress Handle queries professionally, escalating where necessary 3. Spares & Parts Administration Process orders for spare parts and components Pack and dispatch parts for web and mail orders Liaise with suppliers regarding availability and lead times Track parts required for upcoming jobs Maintain accurate inventory and stock records Assist with deliveries and loading Engineers vans with products 4. Data & System Management Maintain internal systems with accurate, up-to-date information Raise job sheets, completion records, and invoices Submit completion documentation to relevant stakeholders and portals (including health & safety and building control certification) 5. Staff Management Assess and review engineers skills, knowledge, and training needs Coordinate and implement training and development plans Support ongoing professional development within the team Skills & Experience Essential: Strong organisational and time management skills Excellent written and verbal communication Good IT skills (Microsoft Office; CRM or scheduling systems) Ability to multitask and prioritise in a fast-paced environment High attention to detail and accuracy Desirable: Experience in service, logistics, or construction environments Experience scheduling engineers or field-based teams Knowledge of garage doors, automation systems, or similar products Experience with stock or parts management Personal Attributes Proactive and solution-focused Calm under pressure Customer-oriented approach Team player with a flexible mindset

Sales Administrator Location: Leeds LS7 Salary: Up to £35,000 DOE Hours: Monday to Friday, 09 00 About the Role I am recruiting for an organised and customer-focused Sales Administrator to join my Client who are based in Leeds LS7. This is an excellent opportunity for someone with experience in technical sales or construction-related products who enjoys dealing with customers and supporting the sales process from enquiry through to quotation and appointment booking. The successful candidate will be the first point of contact for customers, including private homeowners, businesses, and organisations, providing excellent service and helping to generate new business opportunities while maintaining strong relationships with existing clients. Key Responsibilities Respond to incoming enquiries via phone, email, social media, live chat, and in person Provide technical advice and product information to customers Prepare quotations, proposals, and supporting sales documentation Welcome and assist customers visiting the showroom and trade counter Liaise with customers to arrange site survey appointments with Surveyors Manage diaries and calendar systems effectively Build and maintain strong customer relationships to encourage repeat business Support the wider sales team with administrative and customer service tasks Maintain accurate customer records and update internal systems Ideal Candidate The ideal candidate will have: Previous experience in a sales administration or technical sales role Strong communication and customer service skills Excellent organisational and administrative abilities Confidence dealing with customers both over the phone and face-to-face Good IT skills, including Microsoft Office and CRM systems The ability to manage multiple enquiries and priorities effectively Desirable Experience Experience within any of the following industries would be advantageous: Garage doors Entrance doors Construction or construction products PVC, steel, or aluminium systems Glazing products and systems What We Offer Competitive salary up to £35,000 depending on experience Monday to Friday working hours no weekends Supportive and friendly working environment Opportunity to develop within a growing business

Part-Time Bookkeeper Leeds Leeds Part-Time Monday to Friday (Apply online only) We are recruiting for Leeds based Client for an experienced Book-Keeper. This is an excellent opportunity for someone with strong accounting and administration skills who enjoys working in a friendly, fast-paced business environment. Key Responsibilities Managing day-to-day bookkeeping duties Managing CIS deductions and payments Recording sales and purchase invoices Bank reconciliations Managing accounts payable and receivable Preparing VAT returns Payroll support (if experienced) Maintaining accurate financial records Liaising with accountants when required General office administration support Requirements Previous bookkeeping experience essential Knowledge of accounting software such as Xero, QuickBooks, or Sage Strong attention to detail and organisational skills Good communication skills Ability to work independently Experience within construction, trade, or service industries is beneficial but not essential What We Offer Flexible part-time hours Friendly and supportive working environment Competitive hourly rate based on experience Opportunity for long-term growth within the company Hours of work Ideally Monday to Friday Salary Up to £18.50 per hour

Accounts Assistant Ongoing Temporary I m recruiting for my Client based in Ossett for an Accounts Assistant to join and support a small, friendly Accounts Team. Duties Include Chasing outstanding invoices and overdue payments Sending payment reminder emails Maintaining accurate customer account records Liaising with clients regarding payment queries Updating information on Xero General accounts administration support Details Hours: Monday to Friday, 09 30 Pay Rate: £12.71 per hour Start: Immediate start available Contract: Temporary ongoing Requirements Previous accounts or credit control experience preferred Experience using Xero advantageous Good communication and email skills Strong attention to detail and organisation

I'm recruiting for my Client based in Leeds LS7 for an experienced Administrator to join them on an ongoing temporary basis. This position is for an immediate start Duties Responding to incoming email and phone enquiries Preparing Quotation and Order Confirmation documents Sending out and chasing Docusign signatures# Taking and logging of customer deposit payments Liaising with suppliers to check the progress of existing orders Proactively seeking to develop and maintain strong customer relations Developing strong team working with colleagues Good working knowledge of Microsoft Office products Undertaking any responsibilities and tasks delegated by senior management Skills Good communication skills Great attention to detail. Interest in the products we sell and developing their product and technical knowledge Hours of Work Monday to Friday Salary £14.00 per hour

Health, Safety and Facilities Coordinator I'm delighted to be recruiting for my Client based in Batley for an experienced Health, Safety and Facilities Coordinator to join their organisation. The position is offered on a temporary to permanent basis. You will support all operations within the site & will be instrumental in ensuring the safety of all staff, placements, volunteers & visitors click apply for full job details