Job Role - Repairs Manager/Claims Administrator Salary - GBP28,000 to GBP30,000 Location - Tyne and Wear district As a Repair Manager/Claims Administrator, you will play a key role in delivering an outstanding managed repair service for our customers and clients. You will manage incoming claims, coordinate repairs through trusted network partners, and ensure every claim is progressed efficiently and professionally within agreed SLAs and KPIs. You will be the central point of contact for policyholders, contractors, surveyors, loss adjusters, and clients, ensuring clear communication and excellent service throughout the repair journey. This is a fast-paced and varied role, ideal for someone with strong organisational skills, excellent communication abilities, and experience within insurance claims, property repairs, or customer operations. You will be part of and exciting team, where you can make a difference This is a 37.5 hour working week, between the hours of 8am and 6pm Parking on site Key Responsibilities Manage inbound calls from customers, clients, and repair teams in a professional and timely manner Oversee and administer incoming repair claims and allocate works to appropriate network partners Manage work in progress using systems Liaise confidently with clients, loss adjusters, surveyors, and third-party claims handlers Coordinate emergency repairs within agreed timescales Monitor claim progress to ensure all KPIs and SLAs are achieved Obtain estimates, reports, surveys, and supporting documentation Ensure customers are kept informed throughout the claims process Handle complaints and customer concerns professionally and efficiently Produce reports and estimates using Microsoft Office applications Manage delegated authority limits and seek approvals where required Complete claim closure checks and prepare files for invoicing Essential Skills & Experience Previous customer service experience within insurance claims, property repairs, or a related environment Excellent verbal and written communication skills Strong telephone manner and customer-first approach Ability to work effectively in a fast-moving environment with SLAs and KPIs Excellent organisation and prioritisation skills Ability to remain calm under pressure and manage multiple tasks Experience using Microsoft Office packages Strong attention to detail and accuracy in all correspondence and system updates Proactive, adaptable, and able to use initiative Positive and professional approach when handling difficult situations Desirable Experience using job management or claims management systems Knowledge of household insurance claims Understanding of small building works and emergency repairs You could have the exciting chance to work for a leading industry leader: Be part of a growing and innovative business Help shape new ways of working within a modern customer operations team Work collaboratively across Customer, Technology, Operations, Finance, and People teams Opportunity to develop your skills and grow with the business Join a company committed to delivering exceptional customer experiences If you are passionate about customer service, operational excellence, and delivering repairs the right way, please call me today
Jun 19, 2026
Full time
Job Role - Repairs Manager/Claims Administrator Salary - GBP28,000 to GBP30,000 Location - Tyne and Wear district As a Repair Manager/Claims Administrator, you will play a key role in delivering an outstanding managed repair service for our customers and clients. You will manage incoming claims, coordinate repairs through trusted network partners, and ensure every claim is progressed efficiently and professionally within agreed SLAs and KPIs. You will be the central point of contact for policyholders, contractors, surveyors, loss adjusters, and clients, ensuring clear communication and excellent service throughout the repair journey. This is a fast-paced and varied role, ideal for someone with strong organisational skills, excellent communication abilities, and experience within insurance claims, property repairs, or customer operations. You will be part of and exciting team, where you can make a difference This is a 37.5 hour working week, between the hours of 8am and 6pm Parking on site Key Responsibilities Manage inbound calls from customers, clients, and repair teams in a professional and timely manner Oversee and administer incoming repair claims and allocate works to appropriate network partners Manage work in progress using systems Liaise confidently with clients, loss adjusters, surveyors, and third-party claims handlers Coordinate emergency repairs within agreed timescales Monitor claim progress to ensure all KPIs and SLAs are achieved Obtain estimates, reports, surveys, and supporting documentation Ensure customers are kept informed throughout the claims process Handle complaints and customer concerns professionally and efficiently Produce reports and estimates using Microsoft Office applications Manage delegated authority limits and seek approvals where required Complete claim closure checks and prepare files for invoicing Essential Skills & Experience Previous customer service experience within insurance claims, property repairs, or a related environment Excellent verbal and written communication skills Strong telephone manner and customer-first approach Ability to work effectively in a fast-moving environment with SLAs and KPIs Excellent organisation and prioritisation skills Ability to remain calm under pressure and manage multiple tasks Experience using Microsoft Office packages Strong attention to detail and accuracy in all correspondence and system updates Proactive, adaptable, and able to use initiative Positive and professional approach when handling difficult situations Desirable Experience using job management or claims management systems Knowledge of household insurance claims Understanding of small building works and emergency repairs You could have the exciting chance to work for a leading industry leader: Be part of a growing and innovative business Help shape new ways of working within a modern customer operations team Work collaboratively across Customer, Technology, Operations, Finance, and People teams Opportunity to develop your skills and grow with the business Join a company committed to delivering exceptional customer experiences If you are passionate about customer service, operational excellence, and delivering repairs the right way, please call me today
Claims Handler/Repairs Administrator Location: Tyne and Wear district Salary: GBP28,000 - GBP30,000 per year Hours: 37.5 hours per week, between the hours of 8am - 6pm. Job type: Full-time, permanent (potential for flexible working) As a Claims Handler/Repairs Administrator, you will play a key role in delivering an outstanding managed repair service for our customers and clients. You will manage incoming claims, coordinate repairs through trusted network partners, and ensure every claim is progressed efficiently and professionally within agreed SLAs and KPIs. You will be the central point of contact for policyholders, contractors, surveyors, loss adjusters, and clients, ensuring clear communication and excellent service throughout the repair journey. This is a fast-paced and varied role, ideal for someone with strong organisational skills, excellent communication abilities, and experience within insurance claims, property repairs, or customer operations. You will be part of an exciting team, where you can make a difference. Key Responsibilities Manage inbound calls from customers, clients, and repair teams in a professional and timely manner Oversee and administer incoming repair claims and allocate works to appropriate network partners Manage work in progress using systems Liaise confidently with clients, loss adjusters, surveyors, and third-party claims handlers Coordinate emergency repairs within agreed timescales Monitor claim progress to ensure all KPIs and SLAs are achieved Obtain estimates, reports, surveys, and supporting documentation Ensure customers are kept informed throughout the claims process Handle complaints and customer concerns professionally and efficiently Produce reports and estimates using Microsoft Office applications Manage delegated authority limits and seek approvals where required Complete claim closure checks and prepare files for invoicing Requirements: Previous customer service experience within insurance claims, property repairs, or a related environment Excellent verbal and written communication skills Strong telephone manner and customer-first approach Ability to work effectively in a fast-moving environment with SLAs and KPIs Excellent organisation and prioritisation skills Ability to remain calm under pressure and manage multiple tasks Experience using Microsoft Office packages Strong attention to detail and accuracy in all correspondence and system updates Proactive, adaptable, and able to use initiative Positive and professional approach when handling difficult situations If you feel like you meet the above criteria for the Claims Handler/Repairs Administrator role, then please apply now!
Jun 19, 2026
Full time
Claims Handler/Repairs Administrator Location: Tyne and Wear district Salary: GBP28,000 - GBP30,000 per year Hours: 37.5 hours per week, between the hours of 8am - 6pm. Job type: Full-time, permanent (potential for flexible working) As a Claims Handler/Repairs Administrator, you will play a key role in delivering an outstanding managed repair service for our customers and clients. You will manage incoming claims, coordinate repairs through trusted network partners, and ensure every claim is progressed efficiently and professionally within agreed SLAs and KPIs. You will be the central point of contact for policyholders, contractors, surveyors, loss adjusters, and clients, ensuring clear communication and excellent service throughout the repair journey. This is a fast-paced and varied role, ideal for someone with strong organisational skills, excellent communication abilities, and experience within insurance claims, property repairs, or customer operations. You will be part of an exciting team, where you can make a difference. Key Responsibilities Manage inbound calls from customers, clients, and repair teams in a professional and timely manner Oversee and administer incoming repair claims and allocate works to appropriate network partners Manage work in progress using systems Liaise confidently with clients, loss adjusters, surveyors, and third-party claims handlers Coordinate emergency repairs within agreed timescales Monitor claim progress to ensure all KPIs and SLAs are achieved Obtain estimates, reports, surveys, and supporting documentation Ensure customers are kept informed throughout the claims process Handle complaints and customer concerns professionally and efficiently Produce reports and estimates using Microsoft Office applications Manage delegated authority limits and seek approvals where required Complete claim closure checks and prepare files for invoicing Requirements: Previous customer service experience within insurance claims, property repairs, or a related environment Excellent verbal and written communication skills Strong telephone manner and customer-first approach Ability to work effectively in a fast-moving environment with SLAs and KPIs Excellent organisation and prioritisation skills Ability to remain calm under pressure and manage multiple tasks Experience using Microsoft Office packages Strong attention to detail and accuracy in all correspondence and system updates Proactive, adaptable, and able to use initiative Positive and professional approach when handling difficult situations If you feel like you meet the above criteria for the Claims Handler/Repairs Administrator role, then please apply now!
Repairs Administrator Location: Tyne and Wear district Salary: GBP28,000 - GBP30,000 per year Hours: 37.5 hours per week, between the hours of 8am - 6pm. Job type: Full-time, permanent (potential for flexible working) As a Repairs Administrator, you will play a key role in delivering an outstanding managed repair service for our customers and clients. You will manage incoming claims, coordinate repairs through trusted network partners, and ensure every claim is progressed efficiently and professionally within agreed SLAs and KPIs. You will be the central point of contact for policyholders, contractors, surveyors, loss adjusters, and clients, ensuring clear communication and excellent service throughout the repair journey. This is a fast-paced and varied role, ideal for someone with strong organisational skills, excellent communication abilities, and experience within insurance claims, property repairs, or customer operations. You will be part of an exciting team, where you can make a difference. Key Responsibilities Manage inbound calls from customers, clients, and repair teams in a professional and timely manner Oversee and administer incoming repair claims and allocate works to appropriate network partners Manage work in progress using systems Liaise confidently with clients, loss adjusters, surveyors, and third-party claims handlers Coordinate emergency repairs within agreed timescales Monitor claim progress to ensure all KPIs and SLAs are achieved Obtain estimates, reports, surveys, and supporting documentation Ensure customers are kept informed throughout the claims process Handle complaints and customer concerns professionally and efficiently Produce reports and estimates using Microsoft Office applications Manage delegated authority limits and seek approvals where required Complete claim closure checks and prepare files for invoicing Requirements: Previous customer service experience within insurance claims, property repairs, or a related environment Excellent verbal and written communication skills Strong telephone manner and customer-first approach Ability to work effectively in a fast-moving environment with SLAs and KPIs Excellent organisation and prioritisation skills Ability to remain calm under pressure and manage multiple tasks Experience using Microsoft Office packages Strong attention to detail and accuracy in all correspondence and system updates Proactive, adaptable, and able to use initiative Positive and professional approach when handling difficult situations If you feel like you meet the above criteria for the Repairs Administrator role, then please apply now!
Jun 19, 2026
Full time
Repairs Administrator Location: Tyne and Wear district Salary: GBP28,000 - GBP30,000 per year Hours: 37.5 hours per week, between the hours of 8am - 6pm. Job type: Full-time, permanent (potential for flexible working) As a Repairs Administrator, you will play a key role in delivering an outstanding managed repair service for our customers and clients. You will manage incoming claims, coordinate repairs through trusted network partners, and ensure every claim is progressed efficiently and professionally within agreed SLAs and KPIs. You will be the central point of contact for policyholders, contractors, surveyors, loss adjusters, and clients, ensuring clear communication and excellent service throughout the repair journey. This is a fast-paced and varied role, ideal for someone with strong organisational skills, excellent communication abilities, and experience within insurance claims, property repairs, or customer operations. You will be part of an exciting team, where you can make a difference. Key Responsibilities Manage inbound calls from customers, clients, and repair teams in a professional and timely manner Oversee and administer incoming repair claims and allocate works to appropriate network partners Manage work in progress using systems Liaise confidently with clients, loss adjusters, surveyors, and third-party claims handlers Coordinate emergency repairs within agreed timescales Monitor claim progress to ensure all KPIs and SLAs are achieved Obtain estimates, reports, surveys, and supporting documentation Ensure customers are kept informed throughout the claims process Handle complaints and customer concerns professionally and efficiently Produce reports and estimates using Microsoft Office applications Manage delegated authority limits and seek approvals where required Complete claim closure checks and prepare files for invoicing Requirements: Previous customer service experience within insurance claims, property repairs, or a related environment Excellent verbal and written communication skills Strong telephone manner and customer-first approach Ability to work effectively in a fast-moving environment with SLAs and KPIs Excellent organisation and prioritisation skills Ability to remain calm under pressure and manage multiple tasks Experience using Microsoft Office packages Strong attention to detail and accuracy in all correspondence and system updates Proactive, adaptable, and able to use initiative Positive and professional approach when handling difficult situations If you feel like you meet the above criteria for the Repairs Administrator role, then please apply now!
Bridge Recruitment UK Ltd
Cramlington, Northumberland
Customer Service Administrator Location: Cramlington Salary: GBP24,763 per year Hours: Monday - Friday, 9am - 5pm. Job type: Full-time, permanent Bridge Recruitment is helping one of our established clients recruit for a Customer Service Administrator to join their ever-expanding team. Responsibilities of the Customer Service Administrator: Manage renewal log, including the daily additions following shipment. Contact customers to acquire purchases orders for new period. Manage the Maintenance contract log, including the daily additions following contract awards. Qualify and action Maintenance renewal invoicing. Produce customer reconcile statement. Engage with sales and service teams to manage the customer relationship. Maintain and record market and customer information within CRM system. Demonstrate a high level of customer service. Processing of work orders and scheduling service visits Provide exemplary support for our many customers enquiries via telephone and email across customer service Input / process sales orders and invoices in the system (SAGE) ensures smooth timely order processing including sorting, routing and progressing orders received. Communicate accurate information to all parties involved in the processes and the end user. Consult with other departments updating on customer account, quotations, progress, order status and other. Any other duties for business needs Requirements of the Customer Service Administrator: Driven and focused to work on own initiative. Minimum of 2 years experience within a similar role. Excellent communication skills. Must have a strong Customer service ethic. Be able to communicate effectively with both written and oral methods such as emails, phone calls etc. Be flexible to both business and industry changes. Well organised and able to prioritise and multitask. Initiative-taking and capable of dealing with fast moving and varied events which are demanding. Computer literate with the ability to use Microsoft Office suite of applications, Word, and intermediate Excel skills, specifically, spreadsheet capability. Sage or Salesforce experience is desirable Able to analyse complex situations and give balanced well-considered decisions. If you feel like you meet the above criteria for the Customer Service Administrator role, then please apply now!
Jun 18, 2026
Full time
Customer Service Administrator Location: Cramlington Salary: GBP24,763 per year Hours: Monday - Friday, 9am - 5pm. Job type: Full-time, permanent Bridge Recruitment is helping one of our established clients recruit for a Customer Service Administrator to join their ever-expanding team. Responsibilities of the Customer Service Administrator: Manage renewal log, including the daily additions following shipment. Contact customers to acquire purchases orders for new period. Manage the Maintenance contract log, including the daily additions following contract awards. Qualify and action Maintenance renewal invoicing. Produce customer reconcile statement. Engage with sales and service teams to manage the customer relationship. Maintain and record market and customer information within CRM system. Demonstrate a high level of customer service. Processing of work orders and scheduling service visits Provide exemplary support for our many customers enquiries via telephone and email across customer service Input / process sales orders and invoices in the system (SAGE) ensures smooth timely order processing including sorting, routing and progressing orders received. Communicate accurate information to all parties involved in the processes and the end user. Consult with other departments updating on customer account, quotations, progress, order status and other. Any other duties for business needs Requirements of the Customer Service Administrator: Driven and focused to work on own initiative. Minimum of 2 years experience within a similar role. Excellent communication skills. Must have a strong Customer service ethic. Be able to communicate effectively with both written and oral methods such as emails, phone calls etc. Be flexible to both business and industry changes. Well organised and able to prioritise and multitask. Initiative-taking and capable of dealing with fast moving and varied events which are demanding. Computer literate with the ability to use Microsoft Office suite of applications, Word, and intermediate Excel skills, specifically, spreadsheet capability. Sage or Salesforce experience is desirable Able to analyse complex situations and give balanced well-considered decisions. If you feel like you meet the above criteria for the Customer Service Administrator role, then please apply now!
Legal Secretary Gravesend, Kent Salary: Competitive, dependent on experience Bridge Recruitment is working with a well-established and respected law firm in Kent that is looking to recruit an experienced Legal Secretary to join its busy Private Client department. This is an excellent opportunity for a skilled Legal Secretary with Private Client experience to join a supportive team and provide full secretarial support to fee earners handling a varied caseload of wills, probate and estate administration matters. Key Responsibilities Providing full secretarial support to Private Client fee earners Audio and copy typing of legal documents and correspondence Preparing Wills, Lasting Powers of Attorney (LPAs), Codicils and Probate documentation Assisting with estate administration and probate matters Managing diaries, appointments and client meetings Liaising with clients and handling Private Client enquiries Opening files and completing AML and ID checks Maintaining accurate file records and departmental administration Supporting fee earners with billing, file management and matter progression Requirements Previous experience as a Legal Secretary within a Private Client department Strong knowledge of Wills, Probate and Estate Administration Excellent audio and copy typing skills Experience managing diaries and client communications Strong organisational skills and attention to detail Ability to work independently and manage a busy workload Desirable Experience preparing estate accounts and inheritance tax forms Knowledge of BigHand, Oyez Forms, Excel and Partner for Windows Benefits Competitive salary dependent on experience 25 days annual leave plus bank holidays Private healthcare scheme available Workplace pension Staff discounts on legal services Employee referral incentives Regular social events and company celebrations Additional reward and recognition benefits To apply, please submit your CV to Bridge Recruitment.
Jun 17, 2026
Full time
Legal Secretary Gravesend, Kent Salary: Competitive, dependent on experience Bridge Recruitment is working with a well-established and respected law firm in Kent that is looking to recruit an experienced Legal Secretary to join its busy Private Client department. This is an excellent opportunity for a skilled Legal Secretary with Private Client experience to join a supportive team and provide full secretarial support to fee earners handling a varied caseload of wills, probate and estate administration matters. Key Responsibilities Providing full secretarial support to Private Client fee earners Audio and copy typing of legal documents and correspondence Preparing Wills, Lasting Powers of Attorney (LPAs), Codicils and Probate documentation Assisting with estate administration and probate matters Managing diaries, appointments and client meetings Liaising with clients and handling Private Client enquiries Opening files and completing AML and ID checks Maintaining accurate file records and departmental administration Supporting fee earners with billing, file management and matter progression Requirements Previous experience as a Legal Secretary within a Private Client department Strong knowledge of Wills, Probate and Estate Administration Excellent audio and copy typing skills Experience managing diaries and client communications Strong organisational skills and attention to detail Ability to work independently and manage a busy workload Desirable Experience preparing estate accounts and inheritance tax forms Knowledge of BigHand, Oyez Forms, Excel and Partner for Windows Benefits Competitive salary dependent on experience 25 days annual leave plus bank holidays Private healthcare scheme available Workplace pension Staff discounts on legal services Employee referral incentives Regular social events and company celebrations Additional reward and recognition benefits To apply, please submit your CV to Bridge Recruitment.
Bridge Recruitment has an exciting opportunity for someone to join our clients busy sales office, playing a key role in ensuring customer orders are managed efficiently from initial enquiry through to production. Monday-Friday 8.30am-4.30pm - office based The Role Working closely with the sales and production teams, you'll support the accurate and timely processing of customer orders. Your responsibilities will include: Producing timely and precise customer quotations Processing orders through internal systems Creating clear and detailed job instructions for the production team Providing general administrative support to the sales office We're looking for someone who: Works well as part of a team Communicates clearly with colleagues and customers Has strong attention to detail Can manage multiple tasks efficiently and accurately What You'll Bring Strong customer service skills A proactive and organised approach Confidence in handling customer enquiries Knowledge of printing processes Willingness to learn and develop Experience in a production or order-processing environment is beneficial
Jun 17, 2026
Full time
Bridge Recruitment has an exciting opportunity for someone to join our clients busy sales office, playing a key role in ensuring customer orders are managed efficiently from initial enquiry through to production. Monday-Friday 8.30am-4.30pm - office based The Role Working closely with the sales and production teams, you'll support the accurate and timely processing of customer orders. Your responsibilities will include: Producing timely and precise customer quotations Processing orders through internal systems Creating clear and detailed job instructions for the production team Providing general administrative support to the sales office We're looking for someone who: Works well as part of a team Communicates clearly with colleagues and customers Has strong attention to detail Can manage multiple tasks efficiently and accurately What You'll Bring Strong customer service skills A proactive and organised approach Confidence in handling customer enquiries Knowledge of printing processes Willingness to learn and develop Experience in a production or order-processing environment is beneficial
Fabricator Location: Kent Salary: GBP35,000 - GBP38,000 per year. DoE Hours: Monday - Friday, 6.30am - 4pm. Job type: Full-time, permanent Bridge Recruitment is helping one of our established clients recruit for an experienced Fabricator to join their ever-expanding team. Responsibilities of the Fabricator: Reading and understanding workshop drawings Fabricating & assembling components from drawings Using machinery safely to achieve high-quality products Achieve high-productivity products within agreed manufacturing times. Completed jobs on time in entire zero defects - responsible for first quality checks Cleaning up components ready for quality control Acting with integrity and honesty while looking out for other team members To report any accidents or near misses to managers Following health & safety procedures Any other duties as required. Requirements of the Fabricator: Must have at least 3 - 5 years' experience in a similar role. Must be able to read workshop drawings Able to work as part of a team and your own initiative. Great communication and organisational skills. If you feel like you meet the above criteria for the Fabricator role, then please apply now!
Jun 16, 2026
Full time
Fabricator Location: Kent Salary: GBP35,000 - GBP38,000 per year. DoE Hours: Monday - Friday, 6.30am - 4pm. Job type: Full-time, permanent Bridge Recruitment is helping one of our established clients recruit for an experienced Fabricator to join their ever-expanding team. Responsibilities of the Fabricator: Reading and understanding workshop drawings Fabricating & assembling components from drawings Using machinery safely to achieve high-quality products Achieve high-productivity products within agreed manufacturing times. Completed jobs on time in entire zero defects - responsible for first quality checks Cleaning up components ready for quality control Acting with integrity and honesty while looking out for other team members To report any accidents or near misses to managers Following health & safety procedures Any other duties as required. Requirements of the Fabricator: Must have at least 3 - 5 years' experience in a similar role. Must be able to read workshop drawings Able to work as part of a team and your own initiative. Great communication and organisational skills. If you feel like you meet the above criteria for the Fabricator role, then please apply now!
IT Manager Location: Gravesend Salary: GBP42,000 - GBP47,000 per year, DoE Hours: Monday - Friday, 9am - 5.30pm. Job type: Full-time, permanent Bridge Recruitment is helping one of our established clients recruit for an experienced IT Manager to join their ever-expanding team. This role is based within their Gravesend office but will also involve frequent travel to their other offices when required. Responsibilities of the IT Manager: Evaluate emerging technologies to enhance the firms operational efficiency and security. Manage the IT budget, ensuring cost-effective solutions without compromising quality. Maintain and support the Firms case management system: Partner for Windows (Tikit). Ensure the availability, integrity, and performance of all IT systems, networks, and software. Oversee regular system licences, upgrades and backups. Provide hands-on support for hardware and software issues across the firm. Deliver Partner training and guidance to staff Act as the main point of contact for any IT-related queries or incidents. Monitor systems for potential threats or vulnerabilities and implement proactive security measures. Ensure compliance with GDPR, legal industry regulations, and data protection laws. Maintain disaster recovery and business continuity plans. Manage third-party vendors, including software providers, hardware suppliers, and IT consultants. Lead IT projects including system migrations, software rollouts, and infrastructure improvements. Manage the Firm websites. Arrange logins for new staff and provide onboarding training with IT systems. Other IT duties when required. Requirements of the IT Manager: Proven experience as an IT Manager or similar role within a professional services or legal environment. Strong knowledge of Partner for Windows (Tikit) or other legal practice case management systems. Solid understanding of networks, servers, cloud solutions, and cybersecurity protocols. Excellent troubleshooting, communication, and project management skills. Ability to translate complex technical concepts into clear, user-friendly language. Strong organisational and leadership abilities. If you feel like you meet the above criteria for the IT Manager role, then please apply now!
Oct 06, 2025
Full time
IT Manager Location: Gravesend Salary: GBP42,000 - GBP47,000 per year, DoE Hours: Monday - Friday, 9am - 5.30pm. Job type: Full-time, permanent Bridge Recruitment is helping one of our established clients recruit for an experienced IT Manager to join their ever-expanding team. This role is based within their Gravesend office but will also involve frequent travel to their other offices when required. Responsibilities of the IT Manager: Evaluate emerging technologies to enhance the firms operational efficiency and security. Manage the IT budget, ensuring cost-effective solutions without compromising quality. Maintain and support the Firms case management system: Partner for Windows (Tikit). Ensure the availability, integrity, and performance of all IT systems, networks, and software. Oversee regular system licences, upgrades and backups. Provide hands-on support for hardware and software issues across the firm. Deliver Partner training and guidance to staff Act as the main point of contact for any IT-related queries or incidents. Monitor systems for potential threats or vulnerabilities and implement proactive security measures. Ensure compliance with GDPR, legal industry regulations, and data protection laws. Maintain disaster recovery and business continuity plans. Manage third-party vendors, including software providers, hardware suppliers, and IT consultants. Lead IT projects including system migrations, software rollouts, and infrastructure improvements. Manage the Firm websites. Arrange logins for new staff and provide onboarding training with IT systems. Other IT duties when required. Requirements of the IT Manager: Proven experience as an IT Manager or similar role within a professional services or legal environment. Strong knowledge of Partner for Windows (Tikit) or other legal practice case management systems. Solid understanding of networks, servers, cloud solutions, and cybersecurity protocols. Excellent troubleshooting, communication, and project management skills. Ability to translate complex technical concepts into clear, user-friendly language. Strong organisational and leadership abilities. If you feel like you meet the above criteria for the IT Manager role, then please apply now!
Registered Manager (Domiciliary Care) Competitive Salary DOE Excellent career progression The Role Are you a motivated Team Leader, Assistant Care Manager or Care Manager looking for a real change or the next step in your career? We are looking for a committed career focused individual within the Domiciliary Care market to manage our soon to open branch, covering the either the Manchester OR Northampton areas. You will be experienced within the Domiciliary Care market, looking for the challenge of developing a new start up branch, and putting your own stamp on how the branch develops. Our Client has been established for 25 years and are regarded as a Market Leader in Care Services They take pride in, person-centred care and ensure that the Care Managers have the same ethos and are on board with our brand core values You will most certainly have knowledge and insight into the Domiciliary Care market. Develop, lead, and grow the branch. You need to be comfortable selling in the care sector and can work to targets and KPIs. If you are either a current registered Domiciliary Care Manager, or ready to take the next step up into Domiciliary Care Management, then this could be the role for you. You will be joining at an exciting time, where your knowledge and skills will form part of the growth and service strategy for our business. You will be the Registered Manager and your opinions and decisions will be vital to the branchs success. As a Care manager, you will be a relationship builder who knows how to develop new business opportunities and deliver exceptional service to our client base. You will therefore be a car driver. Predominantly the branch will initially focus on care at home and social support, but we also want to explore and develop other areas of care and are open minded to consider all suggestions. It goes without saying, as the registered Care Manager you will assume full responsibility for CQC compliance and service excellence and a good understanding and insight into this part of the business will be essential. It is also essential that as a Care Manager, you possess the following attributes and skills: Extensive experience supporting and providing care to clients within a domiciliary setting Highly knowledgeable of processes involved in CQC compliance and monitoring of service standards Excellent compliance history and with proven ability of implementing strategies resulting in GOOD (or better) inspection ratings Strong leadership skills and a proven ability of management and development of teams ensuring they are supported with appropriate training Excellent business and interpersonal skills, work successfully under pressure and consistently achieve KPIs/targets against tight deadlines Caring and empathetic approach developing person centred care plans tailored to personal needs Committed to a client-focused approach coupled with high service standards If you can demonstrate the skills and knowledge we are looking for, then we welcome your application and look forward to discussing the role in more detail. We would be delighted to have an informal chat to answer any questions you have. Job Type: Full-time
Oct 01, 2025
Full time
Registered Manager (Domiciliary Care) Competitive Salary DOE Excellent career progression The Role Are you a motivated Team Leader, Assistant Care Manager or Care Manager looking for a real change or the next step in your career? We are looking for a committed career focused individual within the Domiciliary Care market to manage our soon to open branch, covering the either the Manchester OR Northampton areas. You will be experienced within the Domiciliary Care market, looking for the challenge of developing a new start up branch, and putting your own stamp on how the branch develops. Our Client has been established for 25 years and are regarded as a Market Leader in Care Services They take pride in, person-centred care and ensure that the Care Managers have the same ethos and are on board with our brand core values You will most certainly have knowledge and insight into the Domiciliary Care market. Develop, lead, and grow the branch. You need to be comfortable selling in the care sector and can work to targets and KPIs. If you are either a current registered Domiciliary Care Manager, or ready to take the next step up into Domiciliary Care Management, then this could be the role for you. You will be joining at an exciting time, where your knowledge and skills will form part of the growth and service strategy for our business. You will be the Registered Manager and your opinions and decisions will be vital to the branchs success. As a Care manager, you will be a relationship builder who knows how to develop new business opportunities and deliver exceptional service to our client base. You will therefore be a car driver. Predominantly the branch will initially focus on care at home and social support, but we also want to explore and develop other areas of care and are open minded to consider all suggestions. It goes without saying, as the registered Care Manager you will assume full responsibility for CQC compliance and service excellence and a good understanding and insight into this part of the business will be essential. It is also essential that as a Care Manager, you possess the following attributes and skills: Extensive experience supporting and providing care to clients within a domiciliary setting Highly knowledgeable of processes involved in CQC compliance and monitoring of service standards Excellent compliance history and with proven ability of implementing strategies resulting in GOOD (or better) inspection ratings Strong leadership skills and a proven ability of management and development of teams ensuring they are supported with appropriate training Excellent business and interpersonal skills, work successfully under pressure and consistently achieve KPIs/targets against tight deadlines Caring and empathetic approach developing person centred care plans tailored to personal needs Committed to a client-focused approach coupled with high service standards If you can demonstrate the skills and knowledge we are looking for, then we welcome your application and look forward to discussing the role in more detail. We would be delighted to have an informal chat to answer any questions you have. Job Type: Full-time
Intermediate/Senior Full-Stack Software Developer (or half Stack) Location: Hybrid Type: Full-Time, Permanent Salary: DOE Join a globally recognized award winning leader in automation and machine learning solutions, and contribute to the evolution of their acclaimed platform. This role is Hybrid and candidates need to be able to commute to Kent for office based duties and have the right to work in the UK without sponsorship Key Responsibilities: Design, develop, and maintain scalable, robust software solutions. Collaborate with business analysts, users, and key stakeholders to deliver high-quality results. Support the entire SDLC, including testing and deployment. Work closely with the Managed Services team to provide 2nd-line support. Technical Requirements: Expertise in JavaScript, CSS, HTML, Java, C#, Python. Experience with frameworks like React, Angular, Vue. Proficiency in Node.js and algorithmic complexity Demonstrated involvement in 3+ complex projects in the last 5 years. What We Offer: Competitive salary with bonus opportunities. Hybrid working model (office and remote). 22 days holiday, increasing with tenure. Pension, life insurance, and employee share schemes. Take the next step in your software development career
Sep 22, 2025
Full time
Intermediate/Senior Full-Stack Software Developer (or half Stack) Location: Hybrid Type: Full-Time, Permanent Salary: DOE Join a globally recognized award winning leader in automation and machine learning solutions, and contribute to the evolution of their acclaimed platform. This role is Hybrid and candidates need to be able to commute to Kent for office based duties and have the right to work in the UK without sponsorship Key Responsibilities: Design, develop, and maintain scalable, robust software solutions. Collaborate with business analysts, users, and key stakeholders to deliver high-quality results. Support the entire SDLC, including testing and deployment. Work closely with the Managed Services team to provide 2nd-line support. Technical Requirements: Expertise in JavaScript, CSS, HTML, Java, C#, Python. Experience with frameworks like React, Angular, Vue. Proficiency in Node.js and algorithmic complexity Demonstrated involvement in 3+ complex projects in the last 5 years. What We Offer: Competitive salary with bonus opportunities. Hybrid working model (office and remote). 22 days holiday, increasing with tenure. Pension, life insurance, and employee share schemes. Take the next step in your software development career
