64 jobs found

Tenancy Specialist Rate: 28.03 per hour (Umbrella) Locations: Morden, Penge or Lewisham (candidate can be based at any of these offices) Working Pattern: Hybrid - 1 day per week in the office after onboarding. We are seeking an experienced Tenancy Specialist to join a busy Housing Association, providing a high-quality tenancy management service across a varied housing portfolio. This is an excellent opportunity for someone with strong housing management experience who is passionate about delivering excellent customer service and supporting sustainable tenancies. The successful candidate will be responsible for managing a patch of properties, ensuring residents receive a professional, responsive and customer-focused service while maintaining compliance with housing legislation and organisational policies. Key Responsibilities Manage a designated portfolio of tenancies from sign-up through to tenancy termination. Deliver a comprehensive tenancy management service, including new tenancy sign-ups, succession, assignments, mutual exchanges and tenancy changes. Conduct tenancy audits, estate inspections and home visits. Investigate and resolve breaches of tenancy, including unauthorised occupation and tenancy fraud. Work closely with residents to sustain tenancies, providing advice, guidance and appropriate referrals to support services where required. Respond to customer enquiries and resolve tenancy-related issues in a timely and professional manner. Liaise with internal teams and external agencies to ensure effective case management. Maintain accurate case records and ensure all documentation is completed in line with policies and procedures. Support the delivery of safe, clean and well-managed neighbourhoods. Ensure compliance with relevant housing legislation, safeguarding responsibilities and organisational standards. Essential Requirements Previous experience working within a Housing Association or Local Authority in a tenancy management or housing officer role. Strong knowledge of housing legislation, tenancy management and best practice. Experience managing complex tenancy cases and delivering excellent customer service. Excellent communication, negotiation and problem-solving skills. Ability to manage a varied caseload and prioritise effectively. Competent in using housing management systems and Microsoft Office. Full UK driving licence and access to a vehicle is desirable (depending on patch requirements).

Housing Officer Exeter 22.00 Umbrella Full time, Temporary Hybrid - 40% office, 60% home working We are currently recruiting for a Social housing organisation based in Exeter who are looking for an Housing Officer to join their team on a temporary basis. Responsibilities of the Allocations Officer include: Build and maintain proactive, positive relationships with tenants and other customers. Deliver a comprehensive, high-performing housing management service to Council tenants and residents in temporary accommodation, including addressing and resolving anti-social behaviour. Understand, anticipate, and meet legitimate customer demand within agreed budgets. Coordinate the effective use and management of temporary accommodation and properties managed through the Council's Social Lettings Agency. Carry out regular inspections of Council properties and neighbourhoods within a defined area, ensuring a thorough understanding of customer needs and Council assets, and taking appropriate action to address any issues identified. Support the Service Lead Housing Customers and Housing Customer Lead in the continuous development and improvement of housing services. The successful candidate will have: A qualification to HNC level in a relevant discipline or substantial proven relevant experience. Previous anti-social behaviour management, property inspections, quarterly estate inspection. Knowledge of Open Housing. If you believe that you are well-suited to the role of Housing Officer, please apply. For additional information, please contact Lucy Giles at Sellick Partnership Derby office. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.

ASB Officer Location: St Helens Office (covering the Heartlands patch) Contract: 6-Month Fixed-Term Contract via Hays Pay: Weekly Pay Opportunity: Potential for Extension Your New Company Hays are proud to be working in partnership with a leading social housing organisation to recruit an ASB Officer on an initial 6-month fixed-term contract. This is an exciting opportunity to join a proactive community safety team dedicated to tackling anti-social behaviour, tenancy breaches, and neighbourhood issues across the Heartlands area. Based from the St Helens office you will work closely with residents, partner agencies, and internal teams to deliver safer, stronger communities. Your New Role As an ASB Officer, you will manage a caseload of complex and serious anti-social behaviour cases, including harassment, hate crime, domestic abuse, and other tenancy breaches. You will be responsible for progressing cases through investigation and enforcement stages, ensuring effective interventions are delivered and legal action is pursued where appropriate. Key responsibilities include: Managing serious and persistent ASB and tenancy breach cases from investigation through to resolution. Conducting interviews, gathering evidence, taking witness statements, and preparing cases for legal action. Working closely with legal teams in the preparation and service of notices and court documentation. Attending court hearings and providing evidence where required. Supporting Housing and Neighbourhood Officers with case management advice and evidence gathering. Liaising with police, local authorities, mediation services, and support agencies to achieve positive outcomes for customers and communities. Ensuring vulnerable residents receive appropriate support throughout investigations. Maintaining accurate records and case notes on housing management systems. What You'll Need to Succeed Previous experience managing anti-social behaviour, tenancy enforcement, housing management, or community safety cases. Strong knowledge of ASB legislation, tenancy enforcement processes, and legal remedies. Experience preparing evidence and supporting court proceedings. Excellent communication and stakeholder management skills. Strong report-writing and case management abilities. Ability to manage a demanding caseload and prioritise effectively. Experience working with vulnerable customers and challenging situations. Good IT skills and experience using housing or case management systems. What You'll Get in Return Hourly rate between 18.82 to 24.36 depending on PAYE or Umbrella Weekly pay through Hays. Initial 6-month fixed-term contract. Potential extension opportunity. Hybrid working with a St Helens office base and responsibility for the Heartlands patch. The opportunity to make a real impact within local communities. Ongoing support from your dedicated Hays consultant. What You Need to Do Now If you're interested in this opportunity click Apply Now to submit your CV or contact the Hays Housing team for a confidential discussion.Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Housing Officer Plymouth & South Hams 39,923 Full Time Temporary Contract Immediate Start Are you an experienced Housing Officer looking for your next contract? We're recruiting for a Housing Officer to join a leading housing provider covering Plymouth and South Hams. This is a field-based role where you'll manage tenancies, support residents, tackle neighbourhood issues and help create safe, well-maintained communities. The initial contract is for two months, with the potential for extension. The Role You'll be the main point of contact for residents across your patch, delivering a high standard of housing and tenancy management services. Your responsibilities will include: Managing tenancy enquiries and providing advice and support to residents Carrying out tenancy sign-ups and property viewings Investigating and managing tenancy breaches, including safeguarding concerns Monitoring estate standards and contractor performance Building positive relationships with residents, colleagues and partner agencies Supporting community engagement initiatives and neighbourhood sustainability Ensuring tenancy agreements and housing policies are adhered to What We're Looking For To be successful in this role, you'll have: Previous experience within social housing Experience of tenancy, estate and housing management Strong customer service and relationship-building skills The ability to manage a varied caseload and competing priorities Good organisational and problem-solving skills CIH Level 4 qualification, or willingness to work towards it A full UK driving licence and access to your own vehicle What's on Offer Salary equivalent of 39,923 per annum 37 hours per week, Monday to Friday Field-based role covering Plymouth and South Hams Immediate start available Initial 2-month contract with potential to be extended Opportunity to make a genuine difference within local communities Additional Information Basic DBS check required Applicants must have the right to work in the UK for the duration of the assignment If this sounds like the role for you, apply now!

Job Title: Service Improvement Officer Contract Type: Fixed Term Contract until 31/07/2027 Salary: £37,240.05 Per Annum (£40,986.28 is achieved after 12 successful performances in the role) Per Annum Working Hours : 35 hours per week Working Pattern: Monday-Friday in line with our hybrid working policy. Each Wednesday, in person at our Speke Office Location: Speke, Liverpool If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates. The difference you will make as a Service Improvement Officer To support the delivery of service improvement across Asset Services, using performance data, customer feedback, technical evaluations and operational insight to identify issues, support service reviews and help embed improvements that enhance service quality and customer outcomes. About you We are looking for someone with: • Experience working in a performance, service improvement, complaints, or operational support role (preferably within housing, property services or a similar environment). • Ability to analyse data and information to identify trends and support improvement activity • Good organisational skills with the ability to manage multiple tasks and track progress against actions. Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy: • Competitive pay & generous pension • 28 days holidays plus bank holidays • Flexible working options available • Investment in your learning, personal development and technology • A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Applications may close before the deadline, so please apply early to be considered.

Housing Officer Plymouth & South Hams £39,923 Full Time Temporary Contract Immediate Start Are you an experienced Housing Officer looking for your next contract? We're recruiting for a Housing Officer to join a leading housing provider covering Plymouth and South Hams. This is a field-based role where you'll manage tenancies, support residents, tackle neighbourhood issues and help create safe, well-maintained communities. The initial contract is for two months, with the potential for extension. The Role You'll be the main point of contact for residents across your patch, delivering a high standard of housing and tenancy management services. Your responsibilities will include: Managing tenancy enquiries and providing advice and support to residents Carrying out tenancy sign-ups and property viewings Investigating and managing tenancy breaches, including safeguarding concerns Monitoring estate standards and contractor performance Building positive relationships with residents, colleagues and partner agencies Supporting community engagement initiatives and neighbourhood sustainability Ensuring tenancy agreements and housing policies are adhered to What We're Looking For To be successful in this role, you'll have: Previous experience within social housing Experience of tenancy, estate and housing management Strong customer service and relationship-building skills The ability to manage a varied caseload and competing priorities Good organisational and problem-solving skills CIH Level 4 qualification, or willingness to work towards it A full UK driving licence and access to your own vehicle What's on Offer Salary equivalent of £39,923 per annum 37 hours per week, Monday to Friday Field-based role covering Plymouth and South Hams Immediate start available Initial 2-month contract with potential to be extended Opportunity to make a genuine difference within local communities Additional Information Basic DBS check required Applicants must have the right to work in the UK for the duration of the assignment If this sounds like the role for you, apply now!

We are brave, we are ambitious, we are honest, and we are Citizen! With over fifty years of experience, we have grown to become one of the UK's leading social housing providers. Citizen owns and manages 30,000 homes for diverse communities across the West Midlands, from urban tower blocks to rural villages and towns. Our Hereford & Worcester Neighbourhood's team manage around 4,000 customer homes within Herefordshire, Worcestershire, Gloucestershire and Warwickshire. Role: Neighbourhood Officer Salary: 37,595 Position: Permanent Full time Position, 37 hours per week Location: Hereford & Worcester / Hybrid working As Neighbourhood Officer, you will be responsible for the tenancy management of a patch within a geographical area. The team is very friendly and welcoming and works well together. The team support each other with workloads and arrange joint visits on request. The team are very supportive with new members of staff and will often arrange on the job training, shadowing of colleagues and patch visits. In housing you can make a real difference, the role of Neighbourhood Officer will involve: Overseeing tenancy management and estate issues. Dealing with Anti-Social behaviour from minor reports to serious cases and actively be involved in multi - agency work to resolve issues. Dealing with sensitive safeguarding matters Carrying our regular block and estate inspections. Involvement in the management of new build properties for all tenancy management issues. Conducting tenancy reviews for all properties within the allocated patch Reviewing service charges and depreciation As Neighbourhood Officer, we need you to have: Ability to carry out interviews to discuss sensitive customer issues Excellent I.T Skills Ability to develop successful professional relationships with partners to achieve positive outcomes Willingness and ability to work flexibly and to attend meetings and other events outside normal business hours to meet the needs of the service Ability to adapt positively to change, be resilient to challenges, obstacles, and handling conflict Highly self-motivated, able to act with integrity and show drive and enthusiasm Current driving licence and access to a car We would be excited if you have: Experience working with a Social Housing Provider or similar customer facing role Ability to be innovative and look for ways to improve customer experience What We Offer: Innovative Environment: Be part of a forward-thinking organization that values creativity and innovation. Professional Growth: Opportunities for continuous learning and career advancement. Collaborative Culture: Work alongside a team of dedicated professionals who support and inspire each other. Benefits: Annual Leave: Annual leave starts at 26 days per year plus bank holidays Annual leave purchase scheme - option to buy up to an additional 5 days per year Enhanced family leave (maternity, paternity and adoption) Organisational sick pay Generous Pension Scheme - The option to contribute 4%, 6% or up to 10% which Citizen will match Competitive Salary: We offer a competitive compensation package. Health and Wellness: Comprehensive health insurance and wellness programs. Work-Life Balance: Flexible working hours and generous leave policies. Employee Development: Access to training programs and career development resources. Company Culture: We will be an employer of choice and invest in our people To deliver the best services for our customers we need employees who are passionate, committed and engaged. We will create a culture where every individual feels comfortable and confident to be themselves and the well being of our employees is a priority. Our team is passionate about making a positive impact and driving innovation in Housing. This post is subject to a Basic DBS check (Disclosure and Barring Service). Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

Visiting & Tenancy Sustainment Officer needed in North London Paying £20.08 per hr ref 000B 343C / 1 Full time hours on a temporary basis Key Responsibilities Conduct home visits to tenants and residents to assess tenancy sustainment needs and identify support requirements. Provide advice and practical assistance to help residents maintain their tenancy and live independently. Identify early warning signs of tenancy failure and implement appropriate intervention plans. Support tenants experiencing financial difficulties, rent arrears, welfare issues, health concerns or other vulnerabilities. Carry out welfare and wellbeing visits, safeguarding checks and risk assessments where required. Work closely with housing management teams to reduce tenancy breaches and prevent evictions. Signpost and refer residents to appropriate support agencies, including health, social care, welfare, employment and community services. Develop personalised support plans and monitor progress against agreed outcomes. Maintain accurate case records and ensure all documentation is completed in line with policies and data protection requirements. Work in partnership with internal departments, local authorities, support providers and voluntary organisations. Support vulnerable residents to access benefits, budgeting advice and other forms of assistance. Assist with tenancy sign-ups and provide advice on tenant rights and responsibilities. Promote successful tenancy management and positive neighbourhood outcomes. If you are interested in the role, please email your CV to quoting the reference number. Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer. All our roles may be subject to pre-employment checks including references so please be prepared

Housing Officer Location: CM14, Essex Pay Rate: £18.76 per hour Hours: Monday to Friday, 9:00 AM - 5:00 PM (35 hours per week) Housing Officer - Temporary Opportunity We are currently recruiting for an experienced Housing Officer to join a well-established housing organisation based in CM14 . This is an excellent opportunity for someone who is passionate about delivering high-quality housing management services and improving the lives of residents.As a Housing Officer, you will be responsible for managing a designated patch of properties, building positive relationships with residents, and ensuring estates are safe, well-maintained, and compliant with housing standards. Key Responsibilities: Manage a portfolio of residential properties and provide an excellent housing management service. Build strong relationships with residents and act as their first point of contact. Investigate and resolve tenancy-related issues, including anti-social behaviour (ASB), complaints, and safeguarding concerns. Carry out regular estate inspections and ensure communal areas are maintained to a high standard. Work closely with repairs, maintenance teams, contractors, and managing agents to resolve issues promptly. Monitor repairs and maintenance performance to ensure excellent customer service. Support residents by providing advice and guidance on tenancy matters. Manage service charges and communicate effectively with residents regarding housing services. Ensure accurate record keeping and maintain up-to-date case management systems. Work collaboratively with internal teams and external partners to improve resident satisfaction. Essential Requirements: Previous experience working as a Housing Officer, Neighbourhood Officer, Tenancy Officer, or in a similar housing management role. Strong knowledge of tenancy management, ASB, safeguarding, and housing legislation. Excellent communication, customer service, and problem-solving skills. Experience managing a housing patch and working with diverse communities. Ability to prioritise a busy workload and work independently. Good IT skills, including Microsoft Office and housing management systems. What's on Offer: Competitive pay rate of £18.76 per hour . Monday to Friday working hours (9:00 AM - 5:00 PM). Opportunity to work with a respected housing provider. Supportive team environment. Immediate start available, subject to compliance. If you have a passion for delivering outstanding housing services and making a positive difference to residents' lives, we'd love to hear from you. Apply today with your updated CV. Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.

As a Neighbourhood Services Manager you will be the key contact for all customers within a defined patch of properties. You will deliver a comprehensive and responsive housing management service, with the aim of supporting and empowering customers to resolve issues and making them more independent. You will also be supporting those most vulnerable in our communities. The role involves liaising with customers and undertaking tasks whilst being visible on your patch and using all available resources with the objective of achieving sustainability throughout our Neighbourhoods. What you'll be doing Handling tenancy-related queries in accordance with contractual requirements and Great Places policies and the Service Delivery Framework. Providing direct tenancy support in our capacity as a landlord to ensure tenancy sustainment. Ensure the effective marketing of vacant homes in accordance with Great Places policies and allocate properties that meet the needs of the customer and the business. Undertake the full rent account management process focusing on balancing the needs of the customer with those of the business. Coaching customers to identify solutions to paying their rent, supporting budgeting, setting up realistic payment plans and taking court action as a last resort. Ensure an effective response to anti-social behaviour and other tenancy breaches in accordance with Great Places policies and the Service Delivery Framework, by undertaking timely fact finding investigations and appropriate action to ensure the protection of Great Places customers and the wider community. Ensure safeguarding concerns are dealt with promptly and appropriate action is taken in line with legal requirements and guidelines. Be present in our neighbourhoods, undertaking regular estate and scheme inspections and monitoring of neighbourhood service contracts, addressing property and estate management issues and taking steps to address any contract under performance. Working collaboratively with other agencies/partners to deliver interventions where necessary for the benefit of our customers. What you'll need Commitment to continued professional development . Experience of working in the housing sector or in a similar role is desirable. An understanding of estate and tenancy management and experience of delivering a range of tenancy management related services is desirable. Experience of working in a customer focused environment, with a proven ability of delivering a high standard of customer service tailored to an individual's needs. Excellent written and verbal communication skills. Ability to organise, time-manage and prioritise work load in a hybrid environment. Proven relationship builder with experience of effective collaborative working with external agencies and partners. Ability to coach customers to empower them to problem solve and become more independent. Adaptable to use a range of Customer relationship management software systems. Proficient in the use of the full range of Microsoft Office applications. Hold a full UK driving license and have access to a vehicle for use at work. Great Places Housing Group is committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment; this role is subject to a basic DBS check What we need from you Ability to complete tasks in an accurate and timely manner when working towards a deadline. Able to lone work safely and effectively, able to deliver high quality services predominantly in field-based settings. Commitment to coaching and relationship management demonstrating people skills with an ability to work effectively with stakeholders. Have resilience and emotional intelligence to be able to cope with and manage difficult and challenging situations, whilst showing understanding and empathy. Willingness to share learning with peers, guide, train and to coach others and participate in cross departmental work streams where required. A commitment to attend face to face training sessions as well as virtual sessions and e-learning. This is vital and of equal importance as the day to day aspects of your role. A commitment to understand the challenges and opportunities that exist in the communities in which we work. We particularly value lived experience in social housing. A passion to advocate on behalf of people and communities. A commitment to work in partnership with others for the benefit of Great Places. A commitment to continuous learning and improvement. Ability to work flexibly as and when needed. To be professional and work with integrity, inclusivity and respect for diversity. What we give you in return for your hard work and commitment Pension DC Scheme (up to 10% contribution from both colleague and Great Places) WPA Healthcare auto enrolled at no contribution level with £1250 of savings available- option to increase & add on family members The Market Place High street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more Annual Leave Start at 26 days annual leave, increasing up to 30 days within 5 years+ Bank Holidays Reward & Recognition You Count Rewards are individual reward's for going 'above & beyond' Help with transport We offer season ticket loans, an affordable way to purchase season tickets for public transport at discounted rates . Wage Stream You can access savings opportunities and early access to wages At Great Places we believe the wellbeing of our colleagues is vital to enable them to deliver to great services, all your benefits can be used inside and outside of work. Great Places Housing Group is committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment. All successful applicant(s) will be subject to a basic criminal records background check.

Housing Officer - Temporary Opportunity Plymouth & South Hams £20.75 per hour 37 hours per week, Monday-Friday Temporary Contract - 2 Months (Potential to be Extended)Are you an experienced Housing Officer looking for your next contract? We're recruiting for a customer-focused professional to manage a patch across Plymouth and South Hams , delivering excellent neighbourhood and tenancy management services. Key Responsibilities: Manage a portfolio of tenancies and be the main point of contact for residents Carry out tenancy sign-ups, viewings and tenancy management visits Manage tenancy breaches and support safeguarding cases Monitor estate standards and contractor performance Work with residents and partner agencies to build safe, sustainable communities Deliver excellent customer service and resolve tenancy-related enquiries What We're Looking For: Previous experience in social housing, tenancy or neighbourhood management Strong customer service and case management skills Excellent communication and organisational abilities Ability to manage a busy and varied workload CIH Level 4 qualification (or willingness to work towards) Full UK Driving Licence and access to your own vehicleThis is a fantastic opportunity to join a busy housing team where you'll make a real difference to local communities, with the potential for the contract to be extended. Apply today with your CV or call Carol on for more information.

Housing Officer Location: Greenham Office (1 day per week) with travel across local areas Salary: £32,000 - £40,000 per annum Working Pattern: Hybrid working available Are you passionate about creating thriving communities and delivering outstanding customer service? We're looking for a proactive and customer-focused Housing Officer to join our established team of Housing, ASB, and Scheme Officers. This is a fantastic opportunity to work in a varied and rewarding role where you'll have the autonomy to manage your own diary, balancing time between home working, the office, and engaging directly with customers and partner organisations across your local area. The Role As a Housing Officer , you will be a visible presence within your communities, building strong relationships with residents, colleagues, and external agencies to deliver high-quality housing management services. You'll play a key role in tenancy, leasehold, and neighbourhood management, ensuring services are responsive, compliant, and focused on achieving positive outcomes for customers. Key Responsibilities Deliver high-quality tenancy, leasehold, and neighbourhood management services across your locality. Act as a trusted point of contact for residents, providing advice, support, and guidance. Build and maintain effective relationships with local authorities, community groups, contractors, and partner agencies. Utilise data and insight to improve service delivery and ensure compliance with relevant legislation and regulatory requirements. Support neighbourhood initiatives and community improvements, ensuring customer feedback helps shape services. Maintain accurate customer records and ensure information is managed responsibly and in line with data protection requirements. Champion organisational values, promoting collaboration, inclusion, and a customer-first culture. About You To be successful in this role, you'll have: Experience within housing management, tenancy management, leasehold services, or neighbourhood management. Excellent communication and relationship-building skills, with the ability to influence, negotiate, and resolve complex situations. A collaborative approach and experience working with a range of internal teams and external stakeholders. Strong knowledge of landlord services and housing management practices. A customer-focused mindset with a proven track record of delivering positive outcomes. Confidence using digital systems and technology to support effective service delivery. A proactive, organised approach with the ability to manage a varied workload independently.

We are seeking a Lettings Officer to provide a customer-focused, proactive, and comprehensive allocations and lettings service. This role will manage all aspects of the voids and allocations process, ensuring a positive on boarding experience for tenants. The successful candidate will work closely with colleagues and partner organisation to ensure homes are let promptly and efficiently, while maintaining high levels of tenant satisfaction. Key Responsibilities: Deliver a high-quality, efficient, and compliant allocations and lettings service. Manage all aspects of the voids and allocations process from notification of end of tenancy to sign-up of new tenants. Provide effective on boarding experiences for tenants, ensuring they understand their responsibilities. Advertise vacant properties effectively and create marketing materials. Achieve timely turnaround of empty properties within key performance indicators. Work in partnership with Neighbourhood Officers and Income Team to improve tenancy sustainment. Monitor compliance with allocations processes to prevent tenancy fraud. Maintain accurate records and update relevant housing systems. Engage with stakeholders to enhance service delivery. Qualifications: Up-to-date knowledge of tenancy management and housing allocations. Understanding of housing-related policies and legislation. Strong communication and interpersonal skills. Ability to work collaboratively with various teams and stakeholders. Demonstrable 'can do' approach to service delivery. Education Requirements: N/A Experience Requirements: Experience in front-line allocations and lettings or housing management. Experience working with vulnerable populations and addressing complex customer needs. Proven ability to manage own performance and optimise team outcomes. Let me know if there's anything else you'd like to adjust!Use UK englishHere's the updated job description in UK English: Job Title: Lettings Officer Location: Hybrid / Patch Based (Barking and Dagenham) / Home About the Role / Job Summary: We are seeking a Lettings Officer to provide a customer-focused, proactive, and comprehensive allocations and lettings service. This role will manage all aspects of the voids and allocations process, ensuring a positive onboarding experience for tenants. The successful candidate will work closely with colleagues and partner organisations to ensure homes are let promptly and efficiently, while maintaining high levels of tenant satisfaction. Key Responsibilities: Deliver a high-quality, efficient, and compliant allocations and lettings service. Manage all aspects of the voids and allocations process from notification of end of tenancy to sign-up of new tenants. Provide effective onboarding experiences for tenants, ensuring they understand their responsibilities. Advertise vacant properties effectively and create marketing materials. Achieve timely turnaround of empty properties within key performance indicators. Work in partnership with Neighbourhood Officers and Income Team to improve tenancy sustainment. Monitor compliance with allocations processes to prevent tenancy fraud. Maintain accurate records and update relevant housing systems. Engage with stakeholders to enhance service delivery. Qualifications: Up-to-date knowledge of tenancy management and housing allocations. Understanding of housing-related policies and legislation. Strong communication and interpersonal skills. Ability to work collaboratively with various teams and stakeholders. Demonstrable 'can do' approach to service delivery. Education Requirements: N/A Experience Requirements: Experience in front-line allocations and lettings or housing management. Experience working with vulnerable populations and addressing complex customer needs. Proven ability to manage own performance and optimise team outcomes. Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.

Visiting & Tenancy Sustainment Officer Location: Wembley, Brent (Site-Based Role) Rate: £20.08 per hour PAYE £26.44 per hour Ltd/Umbrella Contract: Ongoing Temporary Assignment Start Date: Immediate Start Available About the Role We are currently recruiting for an experienced Visiting & Tenancy Sustainment Officer to join a busy Housing team within a London Borough based in Brent . This is an excellent opportunity for a housing professional with a strong background in tenancy management, tenancy sustainment, resident engagement, and safeguarding. This role is primarily site-based , with extensive travel across the borough visiting council tenants in their homes. As such, candidates must hold a full driving licence and have access to a vehicle . There is only limited opportunity to work from home . As the face of the council, you will play a vital role in delivering outstanding resident-focused services, supporting vulnerable tenants, identifying risks, and helping residents sustain successful tenancies. Key Responsibilities Lead and deliver a programme of home visits to council tenants across Brent. Complete detailed tenancy visit assessments and prescribed data collection forms. Conduct dynamic risk assessments within residents' homes, identifying health and safety concerns, including fire risks and evacuation challenges. Identify and address issues relating to damp, mould, disrepair, and poor property conditions, referring cases to relevant teams as appropriate. Provide residents with advice and realistic expectations regarding repairs and maintenance issues. Identify and report suspected tenancy fraud or breaches of tenancy conditions. Promote fire safety awareness, including testing smoke alarms and carbon monoxide devices. Identify vulnerabilities, safeguarding concerns, abuse, neglect, or welfare risks and ensure appropriate referrals and support are in place. Essential Requirements Knowledge & Qualifications Strong understanding of social housing and housing management services. Knowledge of landlord responsibilities and safeguarding obligations. CIH Level 3 qualification (or above) or equivalent housing management experience. Knowledge of Health & Safety legislation, Fire Safety, Welfare and Employment issues. Understanding of GDPR and data protection requirements. Experience Previous experience working within a housing association, local authority, ALMO, or similar housing environment. Direct experience in a Visiting Officer, Tenancy Sustainment Officer, Housing Officer, Neighbourhood Officer, Resident Services Officer, or equivalent housing management role . Experience supporting vulnerable residents and managing complex tenancy issues. Experience carrying out home visits and resident assessments. Candidate Profile We are seeking a proactive and compassionate housing professional who can confidently work in residents' homes, identify support needs, manage risk, and deliver high-quality tenancy sustainment services. You will have a proven track record within social housing and be comfortable working independently across a designated patch. Please note: This role requires extensive travel across Brent and is predominantly site-based. Access to a car is essential, and home working opportunities are very limited.

Neighbourhoods and Estates Management Tenancy Managament ASB and Disputes Housing OfficerPermanent £39,715 per annum Wiltshire - work from home 37 hrs per week Work from home, attending patch to carry out visits 2 or 3 days per week We are currently recruiting for an experienced Housing Officer for one of our key clients in WiltshireIn this Housing Officer role You will be providing a housing management service, ensuring a responsive service is provided, covering the following: Tenancy Management Lettings & Voids Neighbourhood & Estate Management ASB and disputes Resident Engagement Safeguarding You should have a strong background in working in the Social Housing sector for this role, and would suit people who have been Housing Officers, Neighbourhood Managers, Neighbourhood Coaches or Tenancy Management Officers previouslyFor further information about this role, please contact specialist Social Housing Recruiter, Mark Grove, on or apply via this site

I'm currently recruiting for an experienced Tenancy and Estate Management Officer to join a well-established Local Authority on an initial 6-month contract . This is an excellent opportunity to join a busy Housing Management team, delivering a customer-focused tenancy and neighbourhood management service while working closely with residents and partner agencies to create sustainable tenancies and thriving communities. Key Responsibilities: Manage a designated patch, providing comprehensive tenancy and neighbourhood management services. Investigate and resolve tenancy breaches. Carry out tenancy sign-ups, accompanied viewings and ensure new tenants understand their tenancy responsibilities. Support tenants with rent payment expectations and signpost or assist with Housing Benefit and Universal Credit applications where appropriate. Manage tenancy changes, including successions, assignments and mutual exchanges. Conduct estate inspections, working alongside internal teams to improve neighbourhood standards and resolve environmental issues. Work collaboratively with internal departments and external agencies to support vulnerable residents and promote tenancy sustainment. Identify safeguarding concerns and make appropriate referrals in line with safeguarding procedures. Encourage resident engagement and support community involvement initiatives. Maintain accurate case records and contribute to achieving service performance targets. Requirements: Previous experience working as a Housing Officer, Neighbourhood Officer or Tenancy Management Officer within a Local Authority, Housing Association or similar social housing environment. Experience managing tenancy breaches, anti-social behaviour cases and general housing management issues. Good understanding of housing legislation, tenancy management and safeguarding responsibilities. Excellent communication and customer service skills with the ability to manage challenging situations professionally. Experience working with partner agencies to deliver positive outcomes for residents. Full UK Driving Licence. If you're an experienced Housing Officer looking for your next contract opportunity, I'd be keen to discuss the role with you. Please apply today or get in touch for more information.

Location: Welwyn Garden City Rate: 35.50 per hour (Umbrella) Contract: Minimum 3 Months Hours: Full Time We are currently recruiting for an experienced Neighbourhood Team Leader on behalf of a local authority in Welwyn Garden City. This is an excellent opportunity for an accomplished housing professional to take a leading role in delivering high-quality tenancy and neighbourhood management services across a diverse housing portfolio. You will lead a team of Neighbourhood Officers, manage complex tenancy issues, drive service improvements, and ensure the delivery of excellent outcomes for residents. Key Responsibilities Lead the delivery of tenancy management services across the council's housing stock. Manage neighbourhood and estate management operations, ensuring high service standards. Oversee and resolve complex tenancy management cases, providing professional housing advice and guidance. Identify and implement service improvements to enhance neighbourhood management services. Monitor performance against key performance indicators and corporate objectives. Lead, supervise, coach and develop a team of Neighbourhood Officers. Manage staff performance and support professional development. Build and maintain effective relationships with residents, partners and internal stakeholders. Ensure compliance with relevant housing legislation, policies and procedures. Person Specification To be considered, you will ideally have: Significant experience within tenancy management, housing management or a related housing environment. Strong knowledge of current housing legislation, policy and best practice. Proven experience leading and managing teams. Experience managing complex tenancy and neighbourhood management issues. The ability to set objectives, monitor performance and drive service improvements. Excellent communication, negotiation and stakeholder management skills. A customer-focused approach with strong problem-solving abilities. The ability to work effectively in a fast-paced environment and make sound decisions. Essential Requirements Full UK Driving Licence. Access to a vehicle for business use. What's on Offer? Competitive rate of 35.50 per hour Umbrella . Full-time hours. Initial 3-month contract with potential for extension. Opportunity to make a positive impact within a busy local authority housing service. Immediate start available. If you have the required housing management experience and are looking for your next contract opportunity, we'd love to hear from you.

A fantastic opportunity has emerged for a Generic Housing Officer to join one of Adecco Public Sector's most improved Housing Association clients in a temporary post, covering a sick member of staff initially for three months. The post holder will be working full time from our client's Enfield office and expected to own a patch of approximately (Apply online only) units which will include shared ownership and mainly general needs homes. You will be expected to seek out solutions for all customers whatever their needs and will need to be able to think independently and creatively. Covering a geographical patch locally in North London (e.g Enfield, Barnet, Waltham Forest & Haringey), this is a full time post (37.5 hours per week, Monday to Friday) and the successful candidate will be expected to have knowledge of/experience in: Delivering a customer-focused neighbourhood management service across a defined area. Conducting inspections to maintain property standards and safety. Managing tenancy breaches, including Anti-Social Behaviour (ASB), in line with policies. Performing tenancy audits to ensure all tenant details are current and accurate. Collaborating with external agencies to provide the best support for our tenants. Assisting with rent collection and arrears management in partnership with our Income Team. Engaging with tenants to enhance their living experience and address their needs. Please note, a car driver/owner is not essential for this role as you can get around your patch by foot and public transport. Expertise in anti social behaviour would be highly desirable. Only applicants who feel they meet the above criteria, and can start on short notice (1 week's notice period maximum) need apply for this role as the client is keen to fill this vacancy as soon as possible and conduct interviews in mid/late July 2026.