The Law Society

The Role This is an exciting opportunity to join the Governance Team at the Law Society and play a key role in supporting the effective operation of our Council, Board, committees and governance groups. Working at the heart of our governance function, you'll help ensure that meetings and decision-making processes run smoothly, enabling our elected members, volunteers and colleagues to deliver the Society's strategic objectives. You'll provide high-quality governance support by coordinating meetings, preparing and managing committee papers, producing accurate minutes and action logs, and acting as a trusted point of contact for a wide range of stakeholders. While you'll primarily support our Member Advisory Committees, you'll also have the opportunity to work across the wider governance structure, supporting different governance bodies and projects as business needs evolve. This is a varied and rewarding role where your organisational skills, attention to detail and ability to build effective relationships will make a real difference. You'll join a collaborative team committed to delivering an excellent governance service, with opportunities to broaden your experience, work with senior stakeholders and contribute to the continuous development of governance across the organisation. What we're looking for We're looking for someone who has: Experience providing high-quality governance, committee or administrative support within a complex organisation. Excellent organisational and time management skills, with the ability to manage competing priorities and deliver high-quality work to tight deadlines. Strong communication skills, including experience producing accurate minutes and preparing clear, concise written documentation. The ability to build effective working relationships with colleagues, senior stakeholders, committee members and volunteers. Excellent attention to detail, sound judgement and the ability to handle confidential information with discretion. What's in it for you This is an excellent opportunity to work with contemporary thinkers in a progressive membership organisation. The successful candidate will join a strong brand with a reputation for excellence and legal expertise, committed to promoting equality, diversity and inclusion, and a culture of excellence, trust, clarity and respect. We offer hybrid working, a generous flexible benefits package, a friendly working environment and the opportunity to develop your career within a professional organisation. Please note: if you are an internal applicant, Pay Policy will apply. The Law Society represents solicitors in England and Wales. From negotiating with and lobbying the profession's regulators, government, and other decision makers, to offering training and advice, we're here to help, protect and promote solicitors.

The Role We are seeking a Senior End User Services Technician to join our Service Desk and End User Services team, providing high-quality IT support across the organisation. In this role, you will deliver advanced first and second-line support to around 500 users in a Microsoft 365 environment, supporting both on-site and remote colleagues. As a senior member of the team, you will act as a key escalation point, taking ownership of complex technical issues and ensuring incidents and service requests are resolved in line with agreed service levels. You will support the day-to-day running of the service, working closely with the End User Services Manager to manage workload, monitor performance, and maintain a high standard of customer service. The role has a strong technical focus, particularly across Microsoft 365 technologies including Teams, SharePoint Online, Entra ID and Microsoft Copilot. You will also contribute to mentoring team members, improving processes, and creating and maintaining documentation to support both internal teams and end users. What we're looking for This is an opportunity to step into a senior role where you can make a real impact on the delivery of IT services and the overall user experience. You will work with a modern technology stack, further developing your expertise across Microsoft 365 and endpoint management, while also building your leadership and mentoring skills. You'll be part of a collaborative and supportive team environment that values continuous improvement and professional development, giving you the opportunity to influence how services evolve and grow within the organisation. What's in it for you This is an excellent opportunity to work with contemporary thinkers in a progressive membership organisation. The successful candidate will join a strong brand with a reputation for excellence and legal expertise, committed to promoting equality, diversity and inclusion, and a culture of trust, clarity, excellence and respect. This role requires a minimum of four days per week in the office. Please note: if you are an internal applicant, Pay Policy will apply. The Law Society represents solicitors in England and Wales. From negotiating with and lobbying the profession's regulators, government and other decision makers, to offering training and advice, we're here to help, protect and promote solicitors.

The Role We are looking for an End User Services Analyst to join our IT Operations team, where you will play a key role in delivering a high-quality, customer-focused IT service across the Law Society. As part of a forward-facing team, you will provide both in-person and remote support to staff and visitors, ensuring the smooth operation of IT services across the organisation click apply for full job details

The Role The Law Society is the membership body for the legal profession. Our members are at the heart of what we do, and we're committed to providing ongoing support, training and events to assist them in their careers. The Support Centre is at the forefront of the organisation and will see you liaise with both the public and the profession managing high call volumes and responding to queries that arise via online mediums. This is a busy and varied role working as part of a supportive and helpful team who adopt the values of the Law Society and care about the service they provide. As Customer Service Officer you will be the first port of call for anyone wishing to speak to the Law Society, directing calls across the organisation you will be a polite and well-mannered individual with a proven background of working in a high-volume customer service environment. If you have a positive attitude, helpful nature and want to join an organisation that offers a wonderful benefits package, this could well be the role for you. This role is fixed-term for 12 months. What we're looking for You will have demonstrable customer/member handling experience. You will have proven experience of providing a high-quality service to a range of customers coupled with the ability to apply logic and common sense when analysing problems. You also will have strong organisational, administrative and IT skills as well as excellent communication skills, both written and oral, including negotiation techniques. What's in it for you brand with a reputation for excellence and legal expertise, committed to promoting equality, diversity and inclusion, and a culture of excellence, trust, clarity and respect. We offer hybrid working, a generous flexible benefits package, a friendly working environment and the opportunity to develop your career within a professional organisation. Please note: if you are an internal applicant, Pay Policy will apply. The Law Society represents solicitors in England and Wales. From negotiating with and lobbying the profession's regulators, government, and other decision makers, to offering training and advice, we're here to help, protect and promote solicitors.

The Role This is a fantastic opportunity and an exciting time to join the busy Continuous Improvement (CI) function. Supporting with the deployment of the Law Society's CI approach predominantly through the delivery of improvement work using CI methodology and tools, with the addition of delivering learning courses to build the CI capability across the organisation click apply for full job details