Our client is a growing company based, near Oxford looking for a Customer and Business Support Manager. This is an office-based role that combines customer service, sales support, marketing coordination, and office administration, making it ideal for someone who enjoys variety and taking ownership. Working hours of 09:00-17:00 Monday to Friday and offers a salary of 38,000 to 45,000 per annum. Key Responsibilities: Act as the first point of contact for customers by phone and email. Prepare quotations, renewals, and service agreements. Support sales activities and identify new opportunities. Process orders and maintain CRM records. Resolve customer queries and complaints professionally. Create and coordinate marketing content and communications. Liaise with external marketing and social media providers. Support trade shows, events, and customer engagement activities. Conduct basic market research and monitor campaign performance. Maintain efficient office systems and processes. Coordinate meetings, training, and internal activities. Manage office supplies and facilities. Skills & Experience: Experience in customer service, business support, or office administration. Strong organisational and communication skills. Excellent attention to detail. Ability to manage multiple priorities. Proficient in Microsoft Office and CRM systems. Positive, proactive, and team-focused approach. Marketing or content creation experience. Additional language skills are desirable. Access to your own transport/UK Drivers Licence is required due to the location. Offering benefits to include, 25 days holiday rising to 28 with service and free onsite parking! If you are looking for your next role and have the skills require, please apply now! K2 Recruitment Ltd is acting as an Employment Agency in relation to this vacancy.
Jul 06, 2026
Full time
Our client is a growing company based, near Oxford looking for a Customer and Business Support Manager. This is an office-based role that combines customer service, sales support, marketing coordination, and office administration, making it ideal for someone who enjoys variety and taking ownership. Working hours of 09:00-17:00 Monday to Friday and offers a salary of 38,000 to 45,000 per annum. Key Responsibilities: Act as the first point of contact for customers by phone and email. Prepare quotations, renewals, and service agreements. Support sales activities and identify new opportunities. Process orders and maintain CRM records. Resolve customer queries and complaints professionally. Create and coordinate marketing content and communications. Liaise with external marketing and social media providers. Support trade shows, events, and customer engagement activities. Conduct basic market research and monitor campaign performance. Maintain efficient office systems and processes. Coordinate meetings, training, and internal activities. Manage office supplies and facilities. Skills & Experience: Experience in customer service, business support, or office administration. Strong organisational and communication skills. Excellent attention to detail. Ability to manage multiple priorities. Proficient in Microsoft Office and CRM systems. Positive, proactive, and team-focused approach. Marketing or content creation experience. Additional language skills are desirable. Access to your own transport/UK Drivers Licence is required due to the location. Offering benefits to include, 25 days holiday rising to 28 with service and free onsite parking! If you are looking for your next role and have the skills require, please apply now! K2 Recruitment Ltd is acting as an Employment Agency in relation to this vacancy.
We are looking for an individual with experience managing a team to join our client based in Marlow as a Goods In Supervisor. Joining a dynamic business, you will be leading a team of 7 warehouse operatives, working to provide outstanding service for clients and stand out from competition. Based in Marlow you will be working 40 hours per week, starting at 6am but you must be able to offer flexibility on this, offering 30,000- 35,000 per annum. Duties of the Goods In Supervisor: Manage a team of warehouse operatives. Unload incoming deliveries using a forklift. Put away stock in correct locations. Focus on the team while providing hands on support. Complete goods in paperwork. Load vehicles. Operate daily checks on vehicles and forklifts as required. Work towards targets and maintain stock accuracy. Skills and Experience: Able to demonstrate good leaderships skills. Basic computer skills, training will be provided for the bespoke system. Must have a previous or current forklift licence for Counterbalance, Reach or LLOP. Experience within goods in. Motivating outlook to support the team in reaching targets. Work to high standards, maintaining a customer focused attitude. The company also offers a discretionary bonus based upon performance and after 12 months you are entitled to dividends paid twice yearly. You must be able to work bank holidays but will be paid double time and receive a day in lieu. If you would like to be considered for this position and have the required skills, please apply now! K2 Recruitment Ltd is acting as an Employment Agency in relation to this vacancy.
Jul 02, 2026
Full time
We are looking for an individual with experience managing a team to join our client based in Marlow as a Goods In Supervisor. Joining a dynamic business, you will be leading a team of 7 warehouse operatives, working to provide outstanding service for clients and stand out from competition. Based in Marlow you will be working 40 hours per week, starting at 6am but you must be able to offer flexibility on this, offering 30,000- 35,000 per annum. Duties of the Goods In Supervisor: Manage a team of warehouse operatives. Unload incoming deliveries using a forklift. Put away stock in correct locations. Focus on the team while providing hands on support. Complete goods in paperwork. Load vehicles. Operate daily checks on vehicles and forklifts as required. Work towards targets and maintain stock accuracy. Skills and Experience: Able to demonstrate good leaderships skills. Basic computer skills, training will be provided for the bespoke system. Must have a previous or current forklift licence for Counterbalance, Reach or LLOP. Experience within goods in. Motivating outlook to support the team in reaching targets. Work to high standards, maintaining a customer focused attitude. The company also offers a discretionary bonus based upon performance and after 12 months you are entitled to dividends paid twice yearly. You must be able to work bank holidays but will be paid double time and receive a day in lieu. If you would like to be considered for this position and have the required skills, please apply now! K2 Recruitment Ltd is acting as an Employment Agency in relation to this vacancy.
A new opportunity to join a friendly team within a busy company has arisen. They are looking for a dedicated individual to fill the position of Customer Care Technical Support Specialist. Within this position you will be providing high quality product and service support to customers and clients. Based in Bicester the hours of work will consist of 09:00-17:00 Monday to Friday. Duties of the role Customer Care Technical Support Specialist: Building relationships with customers. Advanced product and technical support. Handling technical escalated customer complaints and problem solving to gain resolution. Building knowledge regards the products and systems. Manage queries and advising customers as to best option of product to meet their needs. Updating the company CRM system Salesforce. Support with support requests stemming from social media, and the company website. Processing Orders. Using a computer-based telephone ERP system. Personal Attributes: Have previous experience within a telephone-based customer service role. Tech support experience gained within a Mobile phone or App background would be advantageous. Computer literate and able to use Microsoft office packages, including Work, Excel and Outlook. Experience using a CRM system also would be advantageous. Strong communication skills both written and verbal. Work well within a team, supporting them when required. Demonstrate a technical mindset using initiative and problem solving. Be organised and able to work to deadlines. Offering 32,000 per annum plus 25 days holiday plus bank holidays and your birthday off! There is also a company profit related bonus dependant on the company achieving annual targets and the potential to work Hybrid after a successful probationary period. Product training will be given to the right candidate, this is a great company to work for and develop your skills. K2 Recruitment Ltd is acting as an Employment Agency in relation to this vacancy.
Jul 02, 2026
Full time
A new opportunity to join a friendly team within a busy company has arisen. They are looking for a dedicated individual to fill the position of Customer Care Technical Support Specialist. Within this position you will be providing high quality product and service support to customers and clients. Based in Bicester the hours of work will consist of 09:00-17:00 Monday to Friday. Duties of the role Customer Care Technical Support Specialist: Building relationships with customers. Advanced product and technical support. Handling technical escalated customer complaints and problem solving to gain resolution. Building knowledge regards the products and systems. Manage queries and advising customers as to best option of product to meet their needs. Updating the company CRM system Salesforce. Support with support requests stemming from social media, and the company website. Processing Orders. Using a computer-based telephone ERP system. Personal Attributes: Have previous experience within a telephone-based customer service role. Tech support experience gained within a Mobile phone or App background would be advantageous. Computer literate and able to use Microsoft office packages, including Work, Excel and Outlook. Experience using a CRM system also would be advantageous. Strong communication skills both written and verbal. Work well within a team, supporting them when required. Demonstrate a technical mindset using initiative and problem solving. Be organised and able to work to deadlines. Offering 32,000 per annum plus 25 days holiday plus bank holidays and your birthday off! There is also a company profit related bonus dependant on the company achieving annual targets and the potential to work Hybrid after a successful probationary period. Product training will be given to the right candidate, this is a great company to work for and develop your skills. K2 Recruitment Ltd is acting as an Employment Agency in relation to this vacancy.
A fantastic opportunity for a passionate and professional individual to join a luxury brand within the world-renowned shopping destination of Bicester Village as a Sales Assistant. Working to provide exceptional levels of one on one service using brand knowledge to inspire customer purchase. A full-time position, requiring 40 hours per week, the company is offering 26,500 - 28,000 per annum. Duties of the role: Exceptional communication at all levels, including with CEO/Founder and Head Office. Meet and greet all customers. Offer 1:1 service within the sales journey and after care. Aid customers in finding their desires and support with styling. Use a range of selling techniques to boost sales, promote brand and product. Provide suggestions for products based upon the knowledge gained. Restock and tidy the shop floor to ensure all products accessible and available. Operate the tills completing sales from start to finish. Create a portfolio of clients and maintain and engaging, interactive and communicative service and encourage repeat business. Attributes: Maintain complete professionalism during all times. Friendly, personable and outgoing. Provide outstanding customer service. Have experience working in Luxury Retail. Have a passion and interest in learning about the brand and all products. Be flexible with the hours worked. Work well as a team and operate smoothly under pressure. Offering 28 days holiday, continuous training, staff discount, opportunity to attend brand events and individual commission based upon performance and targets. If you are looking for a new opportunity and would like to be considered for this position, please apply now! K2 Recruitment Ltd is acting as an Employment Agency in relation to this vacancy.
Jul 02, 2026
Full time
A fantastic opportunity for a passionate and professional individual to join a luxury brand within the world-renowned shopping destination of Bicester Village as a Sales Assistant. Working to provide exceptional levels of one on one service using brand knowledge to inspire customer purchase. A full-time position, requiring 40 hours per week, the company is offering 26,500 - 28,000 per annum. Duties of the role: Exceptional communication at all levels, including with CEO/Founder and Head Office. Meet and greet all customers. Offer 1:1 service within the sales journey and after care. Aid customers in finding their desires and support with styling. Use a range of selling techniques to boost sales, promote brand and product. Provide suggestions for products based upon the knowledge gained. Restock and tidy the shop floor to ensure all products accessible and available. Operate the tills completing sales from start to finish. Create a portfolio of clients and maintain and engaging, interactive and communicative service and encourage repeat business. Attributes: Maintain complete professionalism during all times. Friendly, personable and outgoing. Provide outstanding customer service. Have experience working in Luxury Retail. Have a passion and interest in learning about the brand and all products. Be flexible with the hours worked. Work well as a team and operate smoothly under pressure. Offering 28 days holiday, continuous training, staff discount, opportunity to attend brand events and individual commission based upon performance and targets. If you are looking for a new opportunity and would like to be considered for this position, please apply now! K2 Recruitment Ltd is acting as an Employment Agency in relation to this vacancy.
A new opportunity to join a friendly team within a busy company has arisen. They are looking for a dedicated individual to fill the position of Customer Care Technical Support Specialist. Within this position you will be providing high quality product and service support to customers and clients. Based in Bicester the hours of work will consist of 09:00-17:00 Monday to Friday. Duties of the role Customer Care Technical Support Specialist: Building relationships with customers. Advanced product and technical support. Handling technical escalated customer complaints and problem solving to gain resolution. Building knowledge regards the products and systems. Manage queries and advising customers as to best option of product to meet their needs. Updating the company CRM system Salesforce. Support with support requests stemming from social media, and the company website. Processing Orders. Using a computer-based telephone ERP system. Personal Attributes: Have previous experience within a telephone-based customer service role. Tech support experience gained within a Mobile phone or App background would be advantageous. Computer literate and able to use Microsoft office packages, including Work, Excel and Outlook. Experience using a CRM system also would be advantageous. Strong communication skills both written and verbal. Work well within a team, supporting them when required. Demonstrate a technical mindset using initiative and problem solving. Be organised and able to work to deadlines. Offering £32,000 per annum plus 25 days holiday plus bank holidays and your birthday off! There is also a company profit related bonus dependant on the company achieving annual targets and the potential to work Hybrid after a successful probationary period. Product training will be given to the right candidate, this is a great company to work for and develop your skills. K2 Recruitment Ltd is acting as an Employment Agency in relation to this vacancy.
Jul 01, 2026
Full time
A new opportunity to join a friendly team within a busy company has arisen. They are looking for a dedicated individual to fill the position of Customer Care Technical Support Specialist. Within this position you will be providing high quality product and service support to customers and clients. Based in Bicester the hours of work will consist of 09:00-17:00 Monday to Friday. Duties of the role Customer Care Technical Support Specialist: Building relationships with customers. Advanced product and technical support. Handling technical escalated customer complaints and problem solving to gain resolution. Building knowledge regards the products and systems. Manage queries and advising customers as to best option of product to meet their needs. Updating the company CRM system Salesforce. Support with support requests stemming from social media, and the company website. Processing Orders. Using a computer-based telephone ERP system. Personal Attributes: Have previous experience within a telephone-based customer service role. Tech support experience gained within a Mobile phone or App background would be advantageous. Computer literate and able to use Microsoft office packages, including Work, Excel and Outlook. Experience using a CRM system also would be advantageous. Strong communication skills both written and verbal. Work well within a team, supporting them when required. Demonstrate a technical mindset using initiative and problem solving. Be organised and able to work to deadlines. Offering £32,000 per annum plus 25 days holiday plus bank holidays and your birthday off! There is also a company profit related bonus dependant on the company achieving annual targets and the potential to work Hybrid after a successful probationary period. Product training will be given to the right candidate, this is a great company to work for and develop your skills. K2 Recruitment Ltd is acting as an Employment Agency in relation to this vacancy.
