MillsHill Recruitment Limited

Technical Support Manager Helpdesk, Service Desk, Networking, TCP/IP, DNS, DHCP, VLANs, BGP, routing, switching, NAT, firewall My client is a fast growing Service Provider that have a requirement for a proven Technical Support Manager. As Technical Support Manager you will be responsible for leading and developing the Service Desk function. This role bridges front-line support and senior management, owning the performance, culture and continuous improvement of the support teams. The Technical Support Manager is accountable for service quality, team capability and customer satisfaction, whilst maintaining a hands-on understanding of the technical environment. This role lives and breathes the company values. You will maintain a strong working knowledge of ISP technologies including broadband, leased lines, Ethernet, 4G/5G, fixed wireless, VoIP, managed VPNs and SIP services. Provide technical guidance and escalation support to Service Desk on complex incidents. Proven technical knowledge with TCP/IP, DNS, DHCP, VLANs, BGP, routing, switching, NAT, firewall. This is a great opportunity for a Technical Support Manager to join a fast growing company at a very exciting time. Genuine opportunities for growth and career development. Technical Support Manager Helpdesk, Service Desk, Networking, TCP/IP, DNS, DHCP, VLANs, BGP, routing, switching, NAT, firewall Helpdesk, Service Desk, Networking, TCP/IP, DNS, DHCP, VLANs, BGP, routing, switching, NAT, firewall Helpdesk, Service Desk, Networking, TCP/IP, DNS, DHCP, VLANs, BGP, routing, switching, NAT, firewall MillsHill Recruitment acts as an employment business with regards to this permanent job opportunity. Regards MillsHill Recruitment Ltd

3rd Line Support Engineer - Managed Services Windows Server, O365, Azure, Azure AD, Active Directory, VMware, Hyper-V, DNS, DHCP, Group Policy, Networking, WAN, Wireless, Router, Switches. Hybrid working - 3 days office, 2 days at home. My client is a fast expanding IT Services company that due to continued success are in the market for a proven 3rd Line Support Engineer. As 3rd Line Support Engineer you will have a solid background in a fast paced MSP environment. You will have a broad range of technical skills across technology such as Windows Server, O365, Azure, Azure AD, Active Directory, VMware, Hyper-V, DNS, DHCP, Group Policy, Networking, WAN, Wireless, Router, Switches. The 3rd Line Support Engineer will be working proactively as part of the escalation (3 Line) team on behalf of customers, ensuring an exceptional customer experience. You will have a customer first mindset with exceptional communication skills (verbal and written). A reliable individual who enjoys working autonomously with a genuine interest in technology, with the enthusiasm to continuously develop skill set. This is a great opportunity to join a fast growing IT services company that can offer opportunities for ongoing technical and career development. 3rd Line Support Engineer - Managed Services Windows Server, O365, Azure, Azure AD, Active Directory, VMware, Hyper-V, DNS, DHCP, Group Policy, Networking, WAN, Wireless, Router, Switches. Windows Server, O365, Azure, Azure AD, Active Directory, VMware, Hyper-V, DNS, DHCP, Group Policy, Networking, WAN, Wireless, Router, Switches. Windows Server, O365, Azure, Azure AD, Active Directory, VMware, Hyper-V, DNS, DHCP, Group Policy, Networking, WAN, Wireless, Router, Switches. MillsHill Recruitment acts as an employment business with regards to this permanent job opportunity. Regards MillsHill Recruitment Ltd

1st Line Service Desk Technician Network, IP, DNS, DHCP, NAT, VPN, VOIP, Router, Modem, Security, CompTIA. My client is a fast growing Internet / IT services provider that have an immediate requirement for a 1st Line Service Desk Technician. As 1st Line Service Desk Technician you'll be of a technical predisposition with a passion for assisting client delivery, being the first point of contact for client's requiring technical assistance. You'll diagnose and troubleshoot basic technical issues, escalate complex problems, and ensure a high level of client service. This role is critical in maintaining client satisfaction and ensuring smooth operations for our product and services. The 1st Line Service Desk Technician will have basic understanding of networking concepts (e.g., IP addressing, DNS, DHCP, NAT, VPN), Knowledge of Service Desk tools, such as monitoring platforms and ticketing systems, Familiarity with configuring routers and modems, Basic understanding of cybersecurity principles. Any IT certifications such as CompTIA Network+, CompTIA A+, vendor qualifications or equivalent would be a benefit. The role will involve working across various shift patterns covering 7 days per week so flexibility is essential. The role will offer some home working. 1st Line Service Desk Technician Network, IP, DNS, DHCP, NAT, VPN, VOIP, Router, Modem, Security, CompTIA.Network, IP, DNS, DHCP, NAT, VPN, VOIP, Router, Modem, Security, CompTIA. Network, IP, DNS, DHCP, NAT, VPN, VOIP, Router, Modem, Security, CompTIA. MillsHill Recruitment acts as an employment business with regards to this permanent job opportunity. Regards MillsHill Recruitment Ltd

Infrastructure / Cloud Projects Engineer - Managed Services Azure, M365, Hyper-V, VMware, Server, Networking, TCP, DCHP, DNS, VPN, Routers, Switches, Cyber Essentials My client is a leading and well established IT Managed Services provider that have an immediate requirement for a proven MSP Projects Engineer. As Projects Engineer you will have a demonstrable background in the design and implementation of Cloud / Infrastructure / Networking solutions so skilled in tech such as Azure, M365, Hyper-V, VMware, Server, Networking, TCP, DCHP, DNS, VPN, Routers, Switches, Cyber Essentials. The Projects Engineer will have outstanding interpersonal and client facing skills with the ability to meet and exceed client expectations. This is a great opportunity to work for a well established yet growing IT services company. They have a big emphasis on training and development and embrace new technology and are an AI first business. This is a Hybrid working role but you will only need to pop in to the office every 6 weeks or so, so it is essential that this person has the ability to work from home and self manage as well as flexible to travel to client sites as required, so a full driving licence and own vehicle is needed. Infrastructure / Cloud Projects Engineer - Managed Services Azure, M365, Hyper-V, VMware, Server, Networking, TCP, DCHP, DNS, VPN, Routers, Switches, Cyber Essentials, Azure, M365, Hyper-V, VMware, Server, Networking, TCP, DCHP, DNS, VPN, Routers, Switches, Cyber Essentials, Azure, M365, Hyper-V, VMware, Server, Networking, TCP, DCHP, DNS, VPN, Routers, Switches, Cyber Essentials MillsHill Recruitment acts as an employment business with regards to this permanent job opportunity. Regards MillsHill Recruitment Ltd