Education Solutions Consultant Location: Hybrid, with travel to education sites across the UK Working pattern: 2 to 3 days per week from home Role type: Permanent About the company Our client is a fast-growing UK technology group providing managed IT services, cloud, infrastructure, cyber security, communications, and business technology solutions. The business has a strong reputation within the education sector, supporting schools, academies, and Multi-Academy Trusts with secure, scalable, and reliable IT solutions. MFK Recruitment has recruited 46 IT professionals across the group over the past six years, with 31 still employed within the company, reflecting the progression, stability, and long-term opportunities available. The role We are looking for an experienced and technically strong Education Solutions Consultant to design, scope, and support the delivery of technology solutions for schools and Multi-Academy Trusts across the UK. This is a senior technical role sitting between consultancy, pre-sales, solution design, and delivery oversight. It is not purely pre-sales and not purely hands-on delivery. You will take ownership of the technical solution from discovery and design through to high-level delivery oversight and technical sign-off. The successful candidate will ideally have held a senior IT role within education, such as IT Manager, Network Manager, Senior Network Manager, Head of IT, or Education IT Consultant . You will understand how IT operates within schools, academies, or trusts, and be confident engaging with senior stakeholders, internal technical teams, and customers. The role is hybrid, with 2 to 3 days per week from home. You will need a full UK driving licence, access to your own car, and the ability to travel to different education sites across the UK. Key responsibilities Design technical solutions for schools, academies, and Multi-Academy Trusts Lead technical discovery sessions with customers and stakeholders Review existing customer environments and provide roadmap recommendations Produce high-level solution designs, implementation scopes, and technical recommendations Align solutions with DfE Digital and Technology Standards, Cyber Essentials, GDPR, safeguarding considerations, and security best practice Provide high-level oversight during implementation projects Work with Project Engineers and Project Managers to ensure technical delivery quality Act as an escalation point for complex deployments Perform technical sign-off on completed solutions Ensure solutions can be supported by Service Desk and Managed Services teams Produce and maintain solution designs, network diagrams, migration plans, technical standards, and implementation documentation Skills and experience required Previous senior IT experience within the education sector Background as an IT Manager, Network Manager, Senior Network Manager, Head of IT, Education IT Consultant, or similar Strong understanding of school, academy, or Multi-Academy Trust IT environments Experience designing, managing, or improving IT solutions across education sites Strong technical knowledge across networking, infrastructure, cloud, security, and end-user computing Good knowledge of Microsoft 365, Azure, Active Directory, Intune, Windows Server, networking, firewalls, wireless, switches, VLANs, and site connectivity Understanding of cyber security requirements within education Ability to engage confidently with school leaders, business managers, IT teams, and technical stakeholders Experience creating technical documentation, scopes, designs, or project recommendations Strong written and verbal communication skills Full UK driving licence, own car, and willingness to travel across the UK Desirable experience Experience working for an education-focused MSP Knowledge of DfE Digital and Technology Standards Cyber Essentials or Cyber Essentials Plus knowledge Experience supporting tenders, bids, or technical presentations Microsoft, networking, cyber security, or cloud certifications Experience with cloud migrations, wireless refreshes, server upgrades, security improvements, or wider infrastructure projects Personal attributes The successful candidate will be technically strong, consultative, and confident working with education customers. You will understand the pressures and priorities within schools and trusts, and be able to design practical technology solutions that improve reliability, security, and user experience. You will be comfortable speaking with both technical and non-technical stakeholders, explaining recommendations clearly, and taking ownership of the technical solution from discovery through to sign-off.
Jun 24, 2026
Full time
Education Solutions Consultant Location: Hybrid, with travel to education sites across the UK Working pattern: 2 to 3 days per week from home Role type: Permanent About the company Our client is a fast-growing UK technology group providing managed IT services, cloud, infrastructure, cyber security, communications, and business technology solutions. The business has a strong reputation within the education sector, supporting schools, academies, and Multi-Academy Trusts with secure, scalable, and reliable IT solutions. MFK Recruitment has recruited 46 IT professionals across the group over the past six years, with 31 still employed within the company, reflecting the progression, stability, and long-term opportunities available. The role We are looking for an experienced and technically strong Education Solutions Consultant to design, scope, and support the delivery of technology solutions for schools and Multi-Academy Trusts across the UK. This is a senior technical role sitting between consultancy, pre-sales, solution design, and delivery oversight. It is not purely pre-sales and not purely hands-on delivery. You will take ownership of the technical solution from discovery and design through to high-level delivery oversight and technical sign-off. The successful candidate will ideally have held a senior IT role within education, such as IT Manager, Network Manager, Senior Network Manager, Head of IT, or Education IT Consultant . You will understand how IT operates within schools, academies, or trusts, and be confident engaging with senior stakeholders, internal technical teams, and customers. The role is hybrid, with 2 to 3 days per week from home. You will need a full UK driving licence, access to your own car, and the ability to travel to different education sites across the UK. Key responsibilities Design technical solutions for schools, academies, and Multi-Academy Trusts Lead technical discovery sessions with customers and stakeholders Review existing customer environments and provide roadmap recommendations Produce high-level solution designs, implementation scopes, and technical recommendations Align solutions with DfE Digital and Technology Standards, Cyber Essentials, GDPR, safeguarding considerations, and security best practice Provide high-level oversight during implementation projects Work with Project Engineers and Project Managers to ensure technical delivery quality Act as an escalation point for complex deployments Perform technical sign-off on completed solutions Ensure solutions can be supported by Service Desk and Managed Services teams Produce and maintain solution designs, network diagrams, migration plans, technical standards, and implementation documentation Skills and experience required Previous senior IT experience within the education sector Background as an IT Manager, Network Manager, Senior Network Manager, Head of IT, Education IT Consultant, or similar Strong understanding of school, academy, or Multi-Academy Trust IT environments Experience designing, managing, or improving IT solutions across education sites Strong technical knowledge across networking, infrastructure, cloud, security, and end-user computing Good knowledge of Microsoft 365, Azure, Active Directory, Intune, Windows Server, networking, firewalls, wireless, switches, VLANs, and site connectivity Understanding of cyber security requirements within education Ability to engage confidently with school leaders, business managers, IT teams, and technical stakeholders Experience creating technical documentation, scopes, designs, or project recommendations Strong written and verbal communication skills Full UK driving licence, own car, and willingness to travel across the UK Desirable experience Experience working for an education-focused MSP Knowledge of DfE Digital and Technology Standards Cyber Essentials or Cyber Essentials Plus knowledge Experience supporting tenders, bids, or technical presentations Microsoft, networking, cyber security, or cloud certifications Experience with cloud migrations, wireless refreshes, server upgrades, security improvements, or wider infrastructure projects Personal attributes The successful candidate will be technically strong, consultative, and confident working with education customers. You will understand the pressures and priorities within schools and trusts, and be able to design practical technology solutions that improve reliability, security, and user experience. You will be comfortable speaking with both technical and non-technical stakeholders, explaining recommendations clearly, and taking ownership of the technical solution from discovery through to sign-off.
Senior Support Engineer Location: Cheltenham (Hybrid - 3 days onsite, 2 days remote) Salary: £38,000 - £42,000 Benefits: Hybrid working, exposure to modern cloud and security technologies, career development, collaborative technical team Our client, a leading managed IT and cybersecurity provider, is looking to appoint a Senior Support Engineer to join their growing technical team in Cheltenham. With over 20 years of delivering IT services, cybersecurity solutions, Microsoft cloud technologies and managed support services, they have built a strong reputation for technical excellence and customer service. Supporting a broad range of businesses across the UK, this is an opportunity to work with a highly experienced team and gain exposure to a diverse technical estate. This role will focus on providing both 2nd and 3rd Line Support , acting as a technical escalation point while helping customers maximise the value of their IT infrastructure and cloud platforms. What you'll be doing: Providing 2nd and 3rd Line support across a varied customer base Troubleshooting complex infrastructure, networking and Microsoft 365 issues Supporting cloud environments and migrations Managing and resolving escalated service desk tickets Supporting cybersecurity technologies and security best practices Assisting with project delivery and infrastructure upgrades Working with backup, disaster recovery and business continuity solutions Supporting endpoint, server and network environments Collaborating with internal technical teams to deliver exceptional customer outcomes Technologies you'll work with The organisation provides a broad range of managed IT, cloud and security services, offering exposure to technologies including: Microsoft 365 Azure Cloud Services Windows Server Active Directory Endpoint Security & Antivirus Solutions Network Infrastructure Backup & Disaster Recovery Microsoft Defender Cyber Security & Vulnerability Management Cloud Technologies and Managed Services What we're looking for: Previous experience in a Senior Support Engineer, 3rd Line Engineer or Infrastructure Support role Strong Microsoft 365 administration experience Experience supporting Azure environments Knowledge of Windows Server and Active Directory Strong networking fundamentals Experience with backup and disaster recovery solutions Excellent troubleshooting and customer-facing skills Ability to manage and prioritise multiple technical issues Why join? Hybrid working model with only 3 days per week onsite Join an established and growing IT services organisation Work across cloud, infrastructure and cybersecurity projects Exposure to modern Microsoft technologies and security solutions Opportunity to develop technically within a highly experienced team Collaborative culture focused on service excellence and technical expertise ? If you're an experienced Support Engineer looking to step into a role where you'll work across both operational support and project delivery while gaining exposure to cloud and cybersecurity technologies, we'd love to hear from you.
Jun 23, 2026
Full time
Senior Support Engineer Location: Cheltenham (Hybrid - 3 days onsite, 2 days remote) Salary: £38,000 - £42,000 Benefits: Hybrid working, exposure to modern cloud and security technologies, career development, collaborative technical team Our client, a leading managed IT and cybersecurity provider, is looking to appoint a Senior Support Engineer to join their growing technical team in Cheltenham. With over 20 years of delivering IT services, cybersecurity solutions, Microsoft cloud technologies and managed support services, they have built a strong reputation for technical excellence and customer service. Supporting a broad range of businesses across the UK, this is an opportunity to work with a highly experienced team and gain exposure to a diverse technical estate. This role will focus on providing both 2nd and 3rd Line Support , acting as a technical escalation point while helping customers maximise the value of their IT infrastructure and cloud platforms. What you'll be doing: Providing 2nd and 3rd Line support across a varied customer base Troubleshooting complex infrastructure, networking and Microsoft 365 issues Supporting cloud environments and migrations Managing and resolving escalated service desk tickets Supporting cybersecurity technologies and security best practices Assisting with project delivery and infrastructure upgrades Working with backup, disaster recovery and business continuity solutions Supporting endpoint, server and network environments Collaborating with internal technical teams to deliver exceptional customer outcomes Technologies you'll work with The organisation provides a broad range of managed IT, cloud and security services, offering exposure to technologies including: Microsoft 365 Azure Cloud Services Windows Server Active Directory Endpoint Security & Antivirus Solutions Network Infrastructure Backup & Disaster Recovery Microsoft Defender Cyber Security & Vulnerability Management Cloud Technologies and Managed Services What we're looking for: Previous experience in a Senior Support Engineer, 3rd Line Engineer or Infrastructure Support role Strong Microsoft 365 administration experience Experience supporting Azure environments Knowledge of Windows Server and Active Directory Strong networking fundamentals Experience with backup and disaster recovery solutions Excellent troubleshooting and customer-facing skills Ability to manage and prioritise multiple technical issues Why join? Hybrid working model with only 3 days per week onsite Join an established and growing IT services organisation Work across cloud, infrastructure and cybersecurity projects Exposure to modern Microsoft technologies and security solutions Opportunity to develop technically within a highly experienced team Collaborative culture focused on service excellence and technical expertise ? If you're an experienced Support Engineer looking to step into a role where you'll work across both operational support and project delivery while gaining exposure to cloud and cybersecurity technologies, we'd love to hear from you.
Job Title: PMO Team Leader Location: Newbury Salary: Competitive Job Type: Full Time, Permanent We're an experienced Managed Service Provider working with SMEs, education, and hospitality organisations, typically supporting businesses with 10-600 employees. We take the time to understand each organisation and deliver end-to-end technology solutions tailored to their needs. At Netteam tX, we recognise and develop talent, and look to retain talent through the creation of career opportunities, lateral and horizontal. Our culture is centred around our belief in continually refining our skills and knowledge, collectively as a team as well as individually. We actively encourage creativity and innovation, and we strongly believe that it is our people that make us great. About the role: As the PMO Lead, you will play a pivotal role in establishing, managing, and continuously improving the Project Management Office (PMO) function within our Professional Services team. You will be responsible for driving project governance, resource planning, portfolio oversight, reporting, and operational excellence across all customer projects. You will lead a team of Project Coordinators, ensuring the successful delivery of projects through robust processes, effective resource management, risk control, and stakeholder engagement. Working closely with Sales, Service Delivery, Engineering, Cyber Security, and Senior Leadership, you will provide visibility of project performance, capacity, utilisation, and financial performance while ensuring projects are delivered consistently and efficiently. Key Responsibilities Lead, mentor, and develop the PMO team, including Project Coordinators Define, implement, and maintain PMO governance frameworks, standards, methodologies, and best practices Ensure consistent project delivery processes across all Professional Services engagements Act as the primary escalation point for project-related issues, risks, and resource conflicts Drive a culture of accountability, continuous improvement, and delivery excellence across the project function Conduct regular project reviews to ensure compliance with governance standards and delivery Oversee the planning, prioritisation, and delivery of a portfolio of concurrent projects. Manage resource forecasting, allocation, and utilisation across Professional Services and Field Engineering teams Work closely with department leaders to balance project demand with available capacity Monitor engineer and project resource utilisation, providing recommendations to optimise performance and efficiency Ensure effective scheduling and assignment of project resources to meet business and customer requirements Provide oversight of project timelines, budgets, risks, dependencies, and deliverables Ensure project plans, documentation, project boards, and reporting tools remain accurate and up to date Ensure project handovers, closure activities, lessons learned, and customer sign-off processes are completed effectively Produce regular portfolio and performance reports for Senior Leadership Team meetings Track key metrics including utilisation, project profitability, delivery performance, customer satisfaction, and resource capacity Support revenue forecasting and Professional Services planning activities Build strong relationships with key internal and external stakeholders Drive the development and enhancement of project management tools, templates, processes, and reporting capabilities. Ensure all project activities adhere to company policies, standards, and governance requirements Promote information security awareness and best practices across the PMO and wider Professional Services team About you: Essential Proven experience leading or managing a Project Management Office (PMO) function Significant experience managing portfolios of concurrent projects Strong project governance, reporting, and resource management experience Experience managing and developing project delivery teams Demonstrable stakeholder management experience across all levels of an organisation Strong commercial awareness and experience managing project budgets and financial reporting Excellent organisational, planning, and prioritisation skills Excellent communication and customer relationship management skills Experience developing and improving project delivery processes and frameworks Desirable Previous experience within an MSP or IT Services environment Experience with Autotask PSA or similar project and resource management tools Experience managing technical infrastructure, cloud, cyber security, or digital transformation projects PRINCE2 Practitioner, PMP, AgilePM, MSP, or equivalent project management qualification PMO certification or related governance qualification Personal Attributes Friendly, professional, and approachable Strong leadership skills with the ability to motivate and develop teams Strategic thinker with excellent problem-solving capabilities Highly organised with exceptional attention to detail Comfortable working in a fast-paced, evolving environment Strong analytical and reporting skills Passionate about delivering high-quality customer outcomes Committed to continuous improvement and operational excellence Possesses excellent written and verbal communication skills and can communicate effectively with both technical and non-technical stakeholders Harnesses pressure to deliver results and meet business objectives Please Note Diversity and Inclusion: We are proactively committed to creating a diverse workforce at Netteam tX. We value diversity and inclusion; we want to attract the best people for all our roles. This is regardless of age, ethnicity, sexual orientation, gender, disability, socioeconomic status or religious beliefs. Other: In line with our recruitment policy and client expectation, some roles will be subject to a basic DBS disclosure. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of: PMO Manager, IT Project Manager, Senior Project Manager, Project Management Office, Head of Project Delivery, Service Delivery Manager (Projects), Governance, PMO & Resource Manager, Resource Management, Capacity Planning, Service Delivery, Project Reporting, Professional Services may also be considered for this role.
Jun 22, 2026
Full time
Job Title: PMO Team Leader Location: Newbury Salary: Competitive Job Type: Full Time, Permanent We're an experienced Managed Service Provider working with SMEs, education, and hospitality organisations, typically supporting businesses with 10-600 employees. We take the time to understand each organisation and deliver end-to-end technology solutions tailored to their needs. At Netteam tX, we recognise and develop talent, and look to retain talent through the creation of career opportunities, lateral and horizontal. Our culture is centred around our belief in continually refining our skills and knowledge, collectively as a team as well as individually. We actively encourage creativity and innovation, and we strongly believe that it is our people that make us great. About the role: As the PMO Lead, you will play a pivotal role in establishing, managing, and continuously improving the Project Management Office (PMO) function within our Professional Services team. You will be responsible for driving project governance, resource planning, portfolio oversight, reporting, and operational excellence across all customer projects. You will lead a team of Project Coordinators, ensuring the successful delivery of projects through robust processes, effective resource management, risk control, and stakeholder engagement. Working closely with Sales, Service Delivery, Engineering, Cyber Security, and Senior Leadership, you will provide visibility of project performance, capacity, utilisation, and financial performance while ensuring projects are delivered consistently and efficiently. Key Responsibilities Lead, mentor, and develop the PMO team, including Project Coordinators Define, implement, and maintain PMO governance frameworks, standards, methodologies, and best practices Ensure consistent project delivery processes across all Professional Services engagements Act as the primary escalation point for project-related issues, risks, and resource conflicts Drive a culture of accountability, continuous improvement, and delivery excellence across the project function Conduct regular project reviews to ensure compliance with governance standards and delivery Oversee the planning, prioritisation, and delivery of a portfolio of concurrent projects. Manage resource forecasting, allocation, and utilisation across Professional Services and Field Engineering teams Work closely with department leaders to balance project demand with available capacity Monitor engineer and project resource utilisation, providing recommendations to optimise performance and efficiency Ensure effective scheduling and assignment of project resources to meet business and customer requirements Provide oversight of project timelines, budgets, risks, dependencies, and deliverables Ensure project plans, documentation, project boards, and reporting tools remain accurate and up to date Ensure project handovers, closure activities, lessons learned, and customer sign-off processes are completed effectively Produce regular portfolio and performance reports for Senior Leadership Team meetings Track key metrics including utilisation, project profitability, delivery performance, customer satisfaction, and resource capacity Support revenue forecasting and Professional Services planning activities Build strong relationships with key internal and external stakeholders Drive the development and enhancement of project management tools, templates, processes, and reporting capabilities. Ensure all project activities adhere to company policies, standards, and governance requirements Promote information security awareness and best practices across the PMO and wider Professional Services team About you: Essential Proven experience leading or managing a Project Management Office (PMO) function Significant experience managing portfolios of concurrent projects Strong project governance, reporting, and resource management experience Experience managing and developing project delivery teams Demonstrable stakeholder management experience across all levels of an organisation Strong commercial awareness and experience managing project budgets and financial reporting Excellent organisational, planning, and prioritisation skills Excellent communication and customer relationship management skills Experience developing and improving project delivery processes and frameworks Desirable Previous experience within an MSP or IT Services environment Experience with Autotask PSA or similar project and resource management tools Experience managing technical infrastructure, cloud, cyber security, or digital transformation projects PRINCE2 Practitioner, PMP, AgilePM, MSP, or equivalent project management qualification PMO certification or related governance qualification Personal Attributes Friendly, professional, and approachable Strong leadership skills with the ability to motivate and develop teams Strategic thinker with excellent problem-solving capabilities Highly organised with exceptional attention to detail Comfortable working in a fast-paced, evolving environment Strong analytical and reporting skills Passionate about delivering high-quality customer outcomes Committed to continuous improvement and operational excellence Possesses excellent written and verbal communication skills and can communicate effectively with both technical and non-technical stakeholders Harnesses pressure to deliver results and meet business objectives Please Note Diversity and Inclusion: We are proactively committed to creating a diverse workforce at Netteam tX. We value diversity and inclusion; we want to attract the best people for all our roles. This is regardless of age, ethnicity, sexual orientation, gender, disability, socioeconomic status or religious beliefs. Other: In line with our recruitment policy and client expectation, some roles will be subject to a basic DBS disclosure. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of: PMO Manager, IT Project Manager, Senior Project Manager, Project Management Office, Head of Project Delivery, Service Delivery Manager (Projects), Governance, PMO & Resource Manager, Resource Management, Capacity Planning, Service Delivery, Project Reporting, Professional Services may also be considered for this role.
If you are in infrastructure support and want more of your week spent building, migrating and improving systems rather than only reacting to tickets, this role is worth a look. This is a Project Engineer role with a growing specialist cloud and managed services provider that delivers hosted IT environments for accountancy firms. Project Engineer Redhill, Surrey 45,000 - 55,000 Hybrid working, 3 days per week in the office The business is established, growing and well known in its niche. It provides full hosted IT platforms for customers, including hosted desktops, Microsoft 365, servers, line-of-business applications, storage, backup, networking and VPN connectivity. They are now building a dedicated projects function, creating a good opportunity for someone from a strong 2nd / 3rd line, infrastructure or MSP background who wants to move further into project delivery. The role You will work on customer infrastructure projects across hosted desktop, Microsoft 365 and managed cloud environments. The work will include new customer onboarding, migrations onto the hosted platform, existing customer refresh projects, infrastructure upgrades and wider service improvements. There is also a significant data centre consolidation programme underway, so the role offers more variety than standard support or repetitive onboarding. You will be involved in: Building and preparing customer environments across Windows Server, Microsoft 365, Active Directory and hosted desktop platforms Supporting customer onboarding and migration projects Migrating users, data, applications, profiles and Microsoft 365 services Working with technologies such as Citrix, Microsoft RDS, VMware, Hyper-V, firewalls and VPNs Supporting infrastructure refreshes, operating system upgrades and service improvements Producing clear project notes, handover documents and technical records Improving repeatable checklists, templates and processes What you will need You should have good practical experience with: Windows Server Active Directory and Group Policy Microsoft 365 administration Networking fundamentals Firewalls, VPNs or site-to-site connectivity Customer-facing technical support or infrastructure delivery Clear documentation and handover notes Useful additional experience would include Citrix or Microsoft RDS, VMware or Hyper-V, backup and disaster recovery, SQL Server, hosted infrastructure or MSP environments. You do not need to be an expert in every area. The role would suit either an existing Project Engineer or someone from a strong 2nd / 3rd line infrastructure background who enjoys building, migrating and improving systems. Why apply? You will be joining a growing specialist MSP at the point where its projects function is being built properly. You will work on varied customer environments, customer migrations, Microsoft 365 work, hosted desktop platforms, infrastructure refreshes and wider cloud projects. It is a smaller business, so you will have visibility, variety and the chance to make a meaningful impact. The company is also beginning to use AI sensibly to improve technical and project workflows, while keeping a practical, customer-focused approach. Package Salary of 45,000 Hybrid working, 3 days per week in the Redhill office 22 days annual leave, rising to 25 with service Bank holidays 5% performance-based bonus Company phone and laptop In-house and external training opportunities Regular team social events Apply now or contact Ruby Calver at Spectrum IT Recruitment to find out more. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Jun 22, 2026
Full time
If you are in infrastructure support and want more of your week spent building, migrating and improving systems rather than only reacting to tickets, this role is worth a look. This is a Project Engineer role with a growing specialist cloud and managed services provider that delivers hosted IT environments for accountancy firms. Project Engineer Redhill, Surrey 45,000 - 55,000 Hybrid working, 3 days per week in the office The business is established, growing and well known in its niche. It provides full hosted IT platforms for customers, including hosted desktops, Microsoft 365, servers, line-of-business applications, storage, backup, networking and VPN connectivity. They are now building a dedicated projects function, creating a good opportunity for someone from a strong 2nd / 3rd line, infrastructure or MSP background who wants to move further into project delivery. The role You will work on customer infrastructure projects across hosted desktop, Microsoft 365 and managed cloud environments. The work will include new customer onboarding, migrations onto the hosted platform, existing customer refresh projects, infrastructure upgrades and wider service improvements. There is also a significant data centre consolidation programme underway, so the role offers more variety than standard support or repetitive onboarding. You will be involved in: Building and preparing customer environments across Windows Server, Microsoft 365, Active Directory and hosted desktop platforms Supporting customer onboarding and migration projects Migrating users, data, applications, profiles and Microsoft 365 services Working with technologies such as Citrix, Microsoft RDS, VMware, Hyper-V, firewalls and VPNs Supporting infrastructure refreshes, operating system upgrades and service improvements Producing clear project notes, handover documents and technical records Improving repeatable checklists, templates and processes What you will need You should have good practical experience with: Windows Server Active Directory and Group Policy Microsoft 365 administration Networking fundamentals Firewalls, VPNs or site-to-site connectivity Customer-facing technical support or infrastructure delivery Clear documentation and handover notes Useful additional experience would include Citrix or Microsoft RDS, VMware or Hyper-V, backup and disaster recovery, SQL Server, hosted infrastructure or MSP environments. You do not need to be an expert in every area. The role would suit either an existing Project Engineer or someone from a strong 2nd / 3rd line infrastructure background who enjoys building, migrating and improving systems. Why apply? You will be joining a growing specialist MSP at the point where its projects function is being built properly. You will work on varied customer environments, customer migrations, Microsoft 365 work, hosted desktop platforms, infrastructure refreshes and wider cloud projects. It is a smaller business, so you will have visibility, variety and the chance to make a meaningful impact. The company is also beginning to use AI sensibly to improve technical and project workflows, while keeping a practical, customer-focused approach. Package Salary of 45,000 Hybrid working, 3 days per week in the Redhill office 22 days annual leave, rising to 25 with service Bank holidays 5% performance-based bonus Company phone and laptop In-house and external training opportunities Regular team social events Apply now or contact Ruby Calver at Spectrum IT Recruitment to find out more. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Schools IT Engineer Hillingdon / Beaconsfield (4 Days School Based / 1 Day Office Based) Up to 40,000 + Benefits We're working with a growing technology solutions provider delivering managed IT services, cloud, infrastructure, networking, and professional services to schools across the UK. With a strong reputation for customer service and technical expertise, the business acts as a trusted technology partner to a number of Primary and Secondary Schools, supporting both teaching and administrative staff with their day-to-day IT requirements and long-term technology strategies. This is a fantastic opportunity for an experienced IT Engineer who enjoys building relationships with users and becoming a valued part of the school environment. You'll be responsible for providing onsite technical support, managing escalations, supporting projects, and ensuring schools receive a high level of service across their IT infrastructure. Why apply: School-focused role: Become a trusted IT resource supporting Primary and Secondary Schools Varied technical exposure: Work across Microsoft 365, Windows Server, networking, cloud, and end-user technologies Project involvement: Support upgrades, deployments, migrations, and infrastructure improvements Autonomy & ownership: Take responsibility for customer environments and build long-term relationships with key stakeholders Career development: Ongoing training, certifications, and progression opportunities within a growing technology business Established MSP: Join a supportive team with strong technical resources and long-standing education sector relationships What we're looking for: Education sector experience: Previous experience supporting Primary and/or Secondary Schools, either directly within a school environment or through an MSP, IT services provider, or similar organisation supporting education customers Microsoft expertise: Strong knowledge of Microsoft 365, Windows Desktop Operating Systems, Microsoft Office, and Windows Server Networking knowledge: Understanding of WAN, LAN, and WLAN technologies Cloud & infrastructure experience: Comfortable supporting modern workplace, cloud, and infrastructure technologies Communication skills: Excellent communicator, able to build strong relationships with teaching staff, school leadership teams, and end users If you're an experienced IT Engineer with a background supporting schools and enjoy combining technical expertise with customer engagement, this role offers excellent variety, autonomy, and the opportunity to become a trusted technology partner within the education sector.
Jun 19, 2026
Full time
Schools IT Engineer Hillingdon / Beaconsfield (4 Days School Based / 1 Day Office Based) Up to 40,000 + Benefits We're working with a growing technology solutions provider delivering managed IT services, cloud, infrastructure, networking, and professional services to schools across the UK. With a strong reputation for customer service and technical expertise, the business acts as a trusted technology partner to a number of Primary and Secondary Schools, supporting both teaching and administrative staff with their day-to-day IT requirements and long-term technology strategies. This is a fantastic opportunity for an experienced IT Engineer who enjoys building relationships with users and becoming a valued part of the school environment. You'll be responsible for providing onsite technical support, managing escalations, supporting projects, and ensuring schools receive a high level of service across their IT infrastructure. Why apply: School-focused role: Become a trusted IT resource supporting Primary and Secondary Schools Varied technical exposure: Work across Microsoft 365, Windows Server, networking, cloud, and end-user technologies Project involvement: Support upgrades, deployments, migrations, and infrastructure improvements Autonomy & ownership: Take responsibility for customer environments and build long-term relationships with key stakeholders Career development: Ongoing training, certifications, and progression opportunities within a growing technology business Established MSP: Join a supportive team with strong technical resources and long-standing education sector relationships What we're looking for: Education sector experience: Previous experience supporting Primary and/or Secondary Schools, either directly within a school environment or through an MSP, IT services provider, or similar organisation supporting education customers Microsoft expertise: Strong knowledge of Microsoft 365, Windows Desktop Operating Systems, Microsoft Office, and Windows Server Networking knowledge: Understanding of WAN, LAN, and WLAN technologies Cloud & infrastructure experience: Comfortable supporting modern workplace, cloud, and infrastructure technologies Communication skills: Excellent communicator, able to build strong relationships with teaching staff, school leadership teams, and end users If you're an experienced IT Engineer with a background supporting schools and enjoy combining technical expertise with customer engagement, this role offers excellent variety, autonomy, and the opportunity to become a trusted technology partner within the education sector.
Lead Infrastructure & Cloud Engineer Stoke (Hybrid) 45,000 - 55,000 Full-Time Permanent Introduction Acorn by Synergie is recruiting on behalf of our client, a well-established Managed Service Provider supporting a diverse portfolio of small and medium-sized businesses across the UK. Delivering a blend of technical support, IT consultancy, infrastructure projects, cloud solutions and cyber security services, they have built a strong reputation for providing high-quality, customer-focused technology solutions. Due to continued growth, they are looking to appoint a Lead Infrastructure & Cloud Engineer to strengthen their senior technical team. This is an excellent opportunity for an experienced engineer who enjoys taking ownership of complex technical projects while also playing a key leadership role within the business. As a senior member of the team, you will become a trusted technical expert and a key point of contact for colleagues and management. Alongside leading infrastructure, cloud, networking and security projects, you will support, mentor and develop other IT support staff, helping to drive technical excellence across the business. Key Duties Lead the design, implementation and delivery of complex infrastructure, cloud, networking and security projects. Act as the senior technical authority within the engineering team. Provide technical guidance, mentoring and escalation support to colleagues. Design, implement and support server infrastructure and virtualisation platforms. Deliver backup and disaster recovery solutions. Design and support networking environments, including firewalls, routing, switching, VLANs and VPNs. Deliver cloud-based projects, including Microsoft 365 migrations and identity management solutions. Support device deployments and wider digital transformation initiatives. Carry out technical reviews and identify opportunities for infrastructure and security improvements. Implement security enhancements and support incident response activities when required. Contribute to technical strategy, service development and best practice standards. Work closely with a varied client base to deliver high-quality IT solutions. Requirements Minimum of 5 years' experience within a Managed Service Provider or multi-client IT environment. Proven experience delivering complex technical projects from design through to completion. Strong knowledge of Windows Server technologies, Active Directory, Group Policy and infrastructure management. Hands-on experience with virtualisation platforms. Strong networking skills, including firewalls, routing, switching, VLANs and VPN technologies. Experience implementing backup and disaster recovery solutions. Strong Microsoft 365 administration experience. Good understanding of cyber security principles, threats and mitigation techniques. Excellent troubleshooting and problem-solving skills. Strong communication skills with the ability to engage both technical and non-technical stakeholders. Experience mentoring or supporting junior engineers would be advantageous. What We Offer Competitive salary of 45,000 - 55,000. Hybrid working arrangement. Opportunity to join a growing and respected Managed Service Provider. Exposure to a broad range of infrastructure, cloud and cyber security technologies. Leadership responsibilities with opportunities to mentor and develop others. Opportunity to influence technical strategy and service development. Varied and hands-on technical environment with ongoing career development opportunities. Interested? If you are an experienced Infrastructure Engineer, Cloud Engineer or Senior IT Engineer looking for your next leadership opportunity, apply now with your up-to-date CV. Acorn by Synergie acts as an employment agency for permanent recruitment.
Jun 19, 2026
Full time
Lead Infrastructure & Cloud Engineer Stoke (Hybrid) 45,000 - 55,000 Full-Time Permanent Introduction Acorn by Synergie is recruiting on behalf of our client, a well-established Managed Service Provider supporting a diverse portfolio of small and medium-sized businesses across the UK. Delivering a blend of technical support, IT consultancy, infrastructure projects, cloud solutions and cyber security services, they have built a strong reputation for providing high-quality, customer-focused technology solutions. Due to continued growth, they are looking to appoint a Lead Infrastructure & Cloud Engineer to strengthen their senior technical team. This is an excellent opportunity for an experienced engineer who enjoys taking ownership of complex technical projects while also playing a key leadership role within the business. As a senior member of the team, you will become a trusted technical expert and a key point of contact for colleagues and management. Alongside leading infrastructure, cloud, networking and security projects, you will support, mentor and develop other IT support staff, helping to drive technical excellence across the business. Key Duties Lead the design, implementation and delivery of complex infrastructure, cloud, networking and security projects. Act as the senior technical authority within the engineering team. Provide technical guidance, mentoring and escalation support to colleagues. Design, implement and support server infrastructure and virtualisation platforms. Deliver backup and disaster recovery solutions. Design and support networking environments, including firewalls, routing, switching, VLANs and VPNs. Deliver cloud-based projects, including Microsoft 365 migrations and identity management solutions. Support device deployments and wider digital transformation initiatives. Carry out technical reviews and identify opportunities for infrastructure and security improvements. Implement security enhancements and support incident response activities when required. Contribute to technical strategy, service development and best practice standards. Work closely with a varied client base to deliver high-quality IT solutions. Requirements Minimum of 5 years' experience within a Managed Service Provider or multi-client IT environment. Proven experience delivering complex technical projects from design through to completion. Strong knowledge of Windows Server technologies, Active Directory, Group Policy and infrastructure management. Hands-on experience with virtualisation platforms. Strong networking skills, including firewalls, routing, switching, VLANs and VPN technologies. Experience implementing backup and disaster recovery solutions. Strong Microsoft 365 administration experience. Good understanding of cyber security principles, threats and mitigation techniques. Excellent troubleshooting and problem-solving skills. Strong communication skills with the ability to engage both technical and non-technical stakeholders. Experience mentoring or supporting junior engineers would be advantageous. What We Offer Competitive salary of 45,000 - 55,000. Hybrid working arrangement. Opportunity to join a growing and respected Managed Service Provider. Exposure to a broad range of infrastructure, cloud and cyber security technologies. Leadership responsibilities with opportunities to mentor and develop others. Opportunity to influence technical strategy and service development. Varied and hands-on technical environment with ongoing career development opportunities. Interested? If you are an experienced Infrastructure Engineer, Cloud Engineer or Senior IT Engineer looking for your next leadership opportunity, apply now with your up-to-date CV. Acorn by Synergie acts as an employment agency for permanent recruitment.
IT Support Engineer Wakefield Up to 30,000 MSP Environment Interface Recruitment is partnering with a growing managed services provider to recruit an IT Support Engineer to join their technical team. Supporting a mix of education and commercial customers, this role offers exposure to modern cloud technologies, infrastructure projects and customer-facing support work. The position is split between office and customer-site work, providing variety and the opportunity to develop your technical and consultancy skills. The Role Provide remote and on-site IT support Support multiple customer environments Manage Microsoft 365 and cloud technologies Troubleshoot infrastructure and networking issues Assist with cloud migration projects Support server environments Deliver networking and wireless installations Work closely with customers and colleagues Skills & Experience Suitable backgrounds include: MSP Engineer IT Support Engineer 2nd Line Support Engineer Infrastructure Support Engineer Education IT Technician Technical experience with the following would be advantageous: Microsoft 365 Azure Intune Active Directory Windows Server Networking and TCP/IP Firewalls Hyper-V Backup technologies VoIP What's on Offer? Salary up to 30,000 Fully funded technical certifications Salary progression linked to development Exposure to cloud and infrastructure projects Personal development plan Company pension Free parking Additional annual leave with service Holiday purchase scheme Long-term progression opportunities Supportive and collaborative culture This is an excellent opportunity for an ambitious IT professional looking to broaden their technical skills and build a long-term career within a growing technology business.
Jun 18, 2026
Full time
IT Support Engineer Wakefield Up to 30,000 MSP Environment Interface Recruitment is partnering with a growing managed services provider to recruit an IT Support Engineer to join their technical team. Supporting a mix of education and commercial customers, this role offers exposure to modern cloud technologies, infrastructure projects and customer-facing support work. The position is split between office and customer-site work, providing variety and the opportunity to develop your technical and consultancy skills. The Role Provide remote and on-site IT support Support multiple customer environments Manage Microsoft 365 and cloud technologies Troubleshoot infrastructure and networking issues Assist with cloud migration projects Support server environments Deliver networking and wireless installations Work closely with customers and colleagues Skills & Experience Suitable backgrounds include: MSP Engineer IT Support Engineer 2nd Line Support Engineer Infrastructure Support Engineer Education IT Technician Technical experience with the following would be advantageous: Microsoft 365 Azure Intune Active Directory Windows Server Networking and TCP/IP Firewalls Hyper-V Backup technologies VoIP What's on Offer? Salary up to 30,000 Fully funded technical certifications Salary progression linked to development Exposure to cloud and infrastructure projects Personal development plan Company pension Free parking Additional annual leave with service Holiday purchase scheme Long-term progression opportunities Supportive and collaborative culture This is an excellent opportunity for an ambitious IT professional looking to broaden their technical skills and build a long-term career within a growing technology business.
IT Support Engineer York Up to 30,000 Education Sector Interface Recruitment is working with a growing managed services provider to recruit an IT Support Engineer to support a key education client in York. This is an excellent opportunity for an Education IT Technician, ICT Support Technician or IT Support Engineer looking to join a business that genuinely invests in its people and provides long-term career development. Working primarily within a school environment, you will provide day-to-day support whilst assisting with infrastructure improvements, cloud technologies and IT projects. The Role Provide first and second-line IT support Support Microsoft 365 environments Troubleshoot desktop, server and networking issues Support Azure and Intune technologies Assist with infrastructure and cloud projects Manage user accounts and permissions Support wireless and networking solutions Deliver excellent customer service Skills & Experience We would be keen to speak with candidates who have experience in: Education IT Support ICT Technician positions IT Support Engineering MSP environments 1st or 2nd Line Support Technical experience with the following would be beneficial: Microsoft 365 Active Directory Windows 10 & 11 Azure Intune Windows Server Networking Hyper-V What's on Offer? Salary up to 30,000 Fully funded vendor-accredited training Salary increases linked to certification achievements Structured development plan Increasing annual leave entitlement with service Additional holiday purchase scheme Company pension Friendly and supportive culture Genuine progression opportunities This is a fantastic opportunity to join a business known for investing in its employees and providing long-term career development.
Jun 18, 2026
Full time
IT Support Engineer York Up to 30,000 Education Sector Interface Recruitment is working with a growing managed services provider to recruit an IT Support Engineer to support a key education client in York. This is an excellent opportunity for an Education IT Technician, ICT Support Technician or IT Support Engineer looking to join a business that genuinely invests in its people and provides long-term career development. Working primarily within a school environment, you will provide day-to-day support whilst assisting with infrastructure improvements, cloud technologies and IT projects. The Role Provide first and second-line IT support Support Microsoft 365 environments Troubleshoot desktop, server and networking issues Support Azure and Intune technologies Assist with infrastructure and cloud projects Manage user accounts and permissions Support wireless and networking solutions Deliver excellent customer service Skills & Experience We would be keen to speak with candidates who have experience in: Education IT Support ICT Technician positions IT Support Engineering MSP environments 1st or 2nd Line Support Technical experience with the following would be beneficial: Microsoft 365 Active Directory Windows 10 & 11 Azure Intune Windows Server Networking Hyper-V What's on Offer? Salary up to 30,000 Fully funded vendor-accredited training Salary increases linked to certification achievements Structured development plan Increasing annual leave entitlement with service Additional holiday purchase scheme Company pension Friendly and supportive culture Genuine progression opportunities This is a fantastic opportunity to join a business known for investing in its employees and providing long-term career development.
2nd / 3rd Line IT Support Technician Location: Office based in Coatbridge, ML5 4EY. Occasional site visits when required, Salary: £32,000-£36,000 per annum depending on experience Contract: Full Time, Permanent Benefits: 32 days annual leave inclusive of Bank Holidays, Pension scheme, Free car park, Ongoing training and certification support, Opportunity to work with diverse technologies and clients, Friendly, collaborative team environment, Career progression as the company grows. About us: BrightSkye is a dynamic and growing IT services provider based in Coatbridge. We deliver a full range of technology solutions to businesses across the region including managed IT support, telecoms, connectivity, and IT projects. Our team prides itself on providing exceptional service, technical expertise, and a personal approach to every customer relationship. As we continue to expand, we re looking for an experienced 2nd / 3rd Line IT Support Engineer to join our team and play a key role in supporting our clients infrastructure and delivering high-quality technical solutions Job Role: As a 2nd / 3rd Line Support Engineer at BrightSkye, you ll act as an escalation point for complex technical issues, providing advanced troubleshooting and support across our client base. You ll be involved in resolving challenging IT problems, implementing new technologies, and contributing to projects that enhance client systems and infrastructure. You ll work closely with our 1st Line team, ensuring smooth escalation, mentoring junior engineers, and maintaining strong relationships with customers. Main Responsibilities: • Provide 2nd and 3rd line technical support for a wide range of client systems (Windows Server, Microsoft 365, networking, cloud, and telecoms). • Troubleshoot and resolve complex incidents and service requests, both remotely and on-site. • Support and manage customer environments including Active Directory, Exchange Online, Intune, Azure AD, and virtualisation platforms (VMware / Hyper-V). • Configure, maintain, and troubleshoot routers, switches, firewalls, and VPNs. • Deliver technical input and implementation for IT infrastructure projects and migrations. • Collaborate with 1st Line Engineers to ensure effective escalation processes and knowledge sharing. • Document technical procedures, solutions, and configurations accurately. • Support telecoms and connectivity solutions including VoIP systems and broadband circuits. • Proactively monitor systems to identify potential issues and recommend improvements. • Participate in an on-call rota (where applicable) to ensure high service availability Knowledge, Skills & Experience: Essential: • Strong administration of Microsoft 365: Exchange Online, SharePoint, OneDrive and Teams. • Identity and device management: Microsoft Entra ID (formerly Azure AD), Intune, Conditional Access and compliance policies. • Windows Server and core services: AD DS, DNS, DHCP, Group Policy. • Networking fundamentals: switching, routing, VLANs, VPNs and firewall configuration. • Virtualisation: Hyper-V and/or VMware. • RMM and PSA tooling in an MSP setting: monitoring, patching, scripting, ticket hygiene and documentation. • Backup and disaster recovery experience and restore drills. • Security practices: MFA, EDR, baseline hardening and familiarity with Cyber Essentials controls. • PowerShell for troubleshooting and automating routine tasks. • Excellent communication in plain English, strong ownership and the ability to manage priorities in line with SLAs. • Willing to join an on-call rota. • A full driving licence Desirable: • Experience with telecoms systems (VoIP / SIP / hosted PBX). • Microsoft, CompTIA, or Cisco certifications (e.g. MCSA, Azure Fundamentals, CCNA). • Experience working for an MSP or IT services provider. If you feel you have the necessary skills and experience to be successful in this role, click on APPLY today, forwarding an up-to-date copy of your CV for consideration in the first instance. No agencies please.
Jun 18, 2026
Full time
2nd / 3rd Line IT Support Technician Location: Office based in Coatbridge, ML5 4EY. Occasional site visits when required, Salary: £32,000-£36,000 per annum depending on experience Contract: Full Time, Permanent Benefits: 32 days annual leave inclusive of Bank Holidays, Pension scheme, Free car park, Ongoing training and certification support, Opportunity to work with diverse technologies and clients, Friendly, collaborative team environment, Career progression as the company grows. About us: BrightSkye is a dynamic and growing IT services provider based in Coatbridge. We deliver a full range of technology solutions to businesses across the region including managed IT support, telecoms, connectivity, and IT projects. Our team prides itself on providing exceptional service, technical expertise, and a personal approach to every customer relationship. As we continue to expand, we re looking for an experienced 2nd / 3rd Line IT Support Engineer to join our team and play a key role in supporting our clients infrastructure and delivering high-quality technical solutions Job Role: As a 2nd / 3rd Line Support Engineer at BrightSkye, you ll act as an escalation point for complex technical issues, providing advanced troubleshooting and support across our client base. You ll be involved in resolving challenging IT problems, implementing new technologies, and contributing to projects that enhance client systems and infrastructure. You ll work closely with our 1st Line team, ensuring smooth escalation, mentoring junior engineers, and maintaining strong relationships with customers. Main Responsibilities: • Provide 2nd and 3rd line technical support for a wide range of client systems (Windows Server, Microsoft 365, networking, cloud, and telecoms). • Troubleshoot and resolve complex incidents and service requests, both remotely and on-site. • Support and manage customer environments including Active Directory, Exchange Online, Intune, Azure AD, and virtualisation platforms (VMware / Hyper-V). • Configure, maintain, and troubleshoot routers, switches, firewalls, and VPNs. • Deliver technical input and implementation for IT infrastructure projects and migrations. • Collaborate with 1st Line Engineers to ensure effective escalation processes and knowledge sharing. • Document technical procedures, solutions, and configurations accurately. • Support telecoms and connectivity solutions including VoIP systems and broadband circuits. • Proactively monitor systems to identify potential issues and recommend improvements. • Participate in an on-call rota (where applicable) to ensure high service availability Knowledge, Skills & Experience: Essential: • Strong administration of Microsoft 365: Exchange Online, SharePoint, OneDrive and Teams. • Identity and device management: Microsoft Entra ID (formerly Azure AD), Intune, Conditional Access and compliance policies. • Windows Server and core services: AD DS, DNS, DHCP, Group Policy. • Networking fundamentals: switching, routing, VLANs, VPNs and firewall configuration. • Virtualisation: Hyper-V and/or VMware. • RMM and PSA tooling in an MSP setting: monitoring, patching, scripting, ticket hygiene and documentation. • Backup and disaster recovery experience and restore drills. • Security practices: MFA, EDR, baseline hardening and familiarity with Cyber Essentials controls. • PowerShell for troubleshooting and automating routine tasks. • Excellent communication in plain English, strong ownership and the ability to manage priorities in line with SLAs. • Willing to join an on-call rota. • A full driving licence Desirable: • Experience with telecoms systems (VoIP / SIP / hosted PBX). • Microsoft, CompTIA, or Cisco certifications (e.g. MCSA, Azure Fundamentals, CCNA). • Experience working for an MSP or IT services provider. If you feel you have the necessary skills and experience to be successful in this role, click on APPLY today, forwarding an up-to-date copy of your CV for consideration in the first instance. No agencies please.
Synapri are supporting Non-Profit Membership Organisation looking to hire a Cloud Platform Engineer to support and maintain our Azure-based cloud platform, ensuring critical services remain secure, stable, and well-managed. You'll work across Azure API Management, Logic Apps, integrations, and Microsoft 365, providing operational support while developing your cloud engineering skills alongside experienced Cloud Platform and Security Engineers. Responsibilities: Monitor and support Azure API Management, including alerts, certificates, policies, and performance. Maintain Logic Apps integrations, investigate failures, and support routine changes. Monitor platform health and respond to operational incidents. Create and maintain runbooks, technical documentation, and knowledge articles. Provide support across the wider platform team during busy periods and major projects. Assist with deployment reviews, Cyber Essentials Plus activities, and Microsoft 365 administration. Desired experienced: Experience in IT Support, Systems Administration, Platform Support, or Cloud Engineering. Exposure to Microsoft Azure in a production environment. Knowledge of Azure API Management, Logic Apps, Service Bus, Azure Monitor, and/or Microsoft 365. Understanding of incident management, change control, and operational best practice. Strong troubleshooting, organisation, and documentation skills. AZ-900 certification (or equivalent knowledge) with ambitions to progress towards AZ-104 or AZ-204. Benefits: Salary: 35,000- 45,000. Hybrid working, 2 days a week in Central London. Work for an organisation with genuine social impact. Azure certification support and career progression. Collaborative and supportive culture. This is an excellent opportunity for an aspiring Cloud Engineer, Azure Administrator, Platform Support Engineer, or Infrastructure Engineer looking to take the next step in their cloud career. Please apply for more details!
Jun 18, 2026
Full time
Synapri are supporting Non-Profit Membership Organisation looking to hire a Cloud Platform Engineer to support and maintain our Azure-based cloud platform, ensuring critical services remain secure, stable, and well-managed. You'll work across Azure API Management, Logic Apps, integrations, and Microsoft 365, providing operational support while developing your cloud engineering skills alongside experienced Cloud Platform and Security Engineers. Responsibilities: Monitor and support Azure API Management, including alerts, certificates, policies, and performance. Maintain Logic Apps integrations, investigate failures, and support routine changes. Monitor platform health and respond to operational incidents. Create and maintain runbooks, technical documentation, and knowledge articles. Provide support across the wider platform team during busy periods and major projects. Assist with deployment reviews, Cyber Essentials Plus activities, and Microsoft 365 administration. Desired experienced: Experience in IT Support, Systems Administration, Platform Support, or Cloud Engineering. Exposure to Microsoft Azure in a production environment. Knowledge of Azure API Management, Logic Apps, Service Bus, Azure Monitor, and/or Microsoft 365. Understanding of incident management, change control, and operational best practice. Strong troubleshooting, organisation, and documentation skills. AZ-900 certification (or equivalent knowledge) with ambitions to progress towards AZ-104 or AZ-204. Benefits: Salary: 35,000- 45,000. Hybrid working, 2 days a week in Central London. Work for an organisation with genuine social impact. Azure certification support and career progression. Collaborative and supportive culture. This is an excellent opportunity for an aspiring Cloud Engineer, Azure Administrator, Platform Support Engineer, or Infrastructure Engineer looking to take the next step in their cloud career. Please apply for more details!
Education Solutions Consultant Location: Hybrid, with travel to education sites across the UK Working pattern: 2 to 3 days per week from home Role type: Permanent About the company Our client is a fast-growing UK technology group providing managed IT services, cloud, infrastructure, cyber security, communications, and business technology solutions. The business has a strong reputation within the education sector, supporting schools, academies, and Multi-Academy Trusts with secure, scalable, and reliable IT solutions. MFK Recruitment has recruited 46 IT professionals across the group over the past six years, with 31 still employed within the company , reflecting the progression, stability, and long-term opportunities available. The role We are looking for an experienced and technically strong Education Solutions Consultant to design, scope, and support the delivery of technology solutions for schools and Multi-Academy Trusts across the UK. This is a senior technical role sitting between consultancy, pre-sales, solution design, and delivery oversight. It is not purely pre-sales and not purely hands-on delivery. You will take ownership of the technical solution from discovery and design through to high-level delivery oversight and technical sign-off. The successful candidate will ideally have held a senior IT role within education, such as IT Manager, Network Manager, Senior Network Manager, Head of IT, or Education IT Consultant . You will understand how IT operates within schools, academies, or trusts, and be confident engaging with senior stakeholders, internal technical teams, and customers. The role is hybrid, with 2 to 3 days per week from home. You will need a full UK driving licence, access to your own car, and the ability to travel to different education sites across the UK. Key responsibilities Design technical solutions for schools, academies, and Multi-Academy Trusts Lead technical discovery sessions with customers and stakeholders Review existing customer environments and provide roadmap recommendations Produce high-level solution designs, implementation scopes, and technical recommendations Ensure solutions are secure, scalable, supportable, and commercially viable Align solutions with DfE Digital and Technology Standards, Cyber Essentials, GDPR, safeguarding considerations, and security best practice Support Sales and Account Management teams with tenders, bids, workshops, presentations, and technical discussions Translate customer requirements into deliverable technical solutions Assist with technical quotations and bill of materials Provide high-level oversight during implementation projects Work with Project Engineers and Project Managers to ensure technical delivery quality Act as an escalation point for complex deployments Perform technical sign-off on completed solutions Ensure solutions can be supported by Service Desk and Managed Services teams Produce and maintain solution designs, network diagrams, migration plans, technical standards, and implementation documentation Skills and experience required Previous senior IT experience within the education sector Background as an IT Manager, Network Manager, Senior Network Manager, Head of IT, Education IT Consultant, or similar Strong understanding of school, academy, or Multi-Academy Trust IT environments Experience designing, managing, or improving IT solutions across education sites Strong technical knowledge across networking, infrastructure, cloud, security, and end-user computing Good knowledge of Microsoft 365, Azure, Active Directory, Intune, Windows Server, networking, firewalls, wireless, switches, VLANs, and site connectivity Understanding of cyber security requirements within education Ability to engage confidently with school leaders, business managers, IT teams, and technical stakeholders Experience creating technical documentation, scopes, designs, or project recommendations Strong written and verbal communication skills Full UK driving licence, own car, and willingness to travel across the UK Desirable experience Experience working for an education-focused MSP Knowledge of DfE Digital and Technology Standards Cyber Essentials or Cyber Essentials Plus knowledge Experience supporting tenders, bids, or technical presentations Microsoft, networking, cyber security, or cloud certifications Experience with cloud migrations, wireless refreshes, server upgrades, security improvements, or wider infrastructure projects Personal attributes The successful candidate will be technically strong, consultative, and confident working with education customers. You will understand the pressures and priorities within schools and trusts, and be able to design practical technology solutions that improve reliability, security, and user experience. You will be comfortable speaking with both technical and non-technical stakeholders, explaining recommendations clearly, and taking ownership of the technical solution from discovery through to sign-off. Why apply? Senior education-focused technology consultancy role Hybrid working, with 2 to 3 days per week from home Opportunity to work with schools, academies, and Multi-Academy Trusts across the UK Broad role covering solution design, consultancy, pre-sales, and delivery oversight Excellent progression opportunities within a growing UK technology group MFK Recruitment has placed 46 IT professionals across the group in the past six years, with 31 still with the business
Jun 16, 2026
Full time
Education Solutions Consultant Location: Hybrid, with travel to education sites across the UK Working pattern: 2 to 3 days per week from home Role type: Permanent About the company Our client is a fast-growing UK technology group providing managed IT services, cloud, infrastructure, cyber security, communications, and business technology solutions. The business has a strong reputation within the education sector, supporting schools, academies, and Multi-Academy Trusts with secure, scalable, and reliable IT solutions. MFK Recruitment has recruited 46 IT professionals across the group over the past six years, with 31 still employed within the company , reflecting the progression, stability, and long-term opportunities available. The role We are looking for an experienced and technically strong Education Solutions Consultant to design, scope, and support the delivery of technology solutions for schools and Multi-Academy Trusts across the UK. This is a senior technical role sitting between consultancy, pre-sales, solution design, and delivery oversight. It is not purely pre-sales and not purely hands-on delivery. You will take ownership of the technical solution from discovery and design through to high-level delivery oversight and technical sign-off. The successful candidate will ideally have held a senior IT role within education, such as IT Manager, Network Manager, Senior Network Manager, Head of IT, or Education IT Consultant . You will understand how IT operates within schools, academies, or trusts, and be confident engaging with senior stakeholders, internal technical teams, and customers. The role is hybrid, with 2 to 3 days per week from home. You will need a full UK driving licence, access to your own car, and the ability to travel to different education sites across the UK. Key responsibilities Design technical solutions for schools, academies, and Multi-Academy Trusts Lead technical discovery sessions with customers and stakeholders Review existing customer environments and provide roadmap recommendations Produce high-level solution designs, implementation scopes, and technical recommendations Ensure solutions are secure, scalable, supportable, and commercially viable Align solutions with DfE Digital and Technology Standards, Cyber Essentials, GDPR, safeguarding considerations, and security best practice Support Sales and Account Management teams with tenders, bids, workshops, presentations, and technical discussions Translate customer requirements into deliverable technical solutions Assist with technical quotations and bill of materials Provide high-level oversight during implementation projects Work with Project Engineers and Project Managers to ensure technical delivery quality Act as an escalation point for complex deployments Perform technical sign-off on completed solutions Ensure solutions can be supported by Service Desk and Managed Services teams Produce and maintain solution designs, network diagrams, migration plans, technical standards, and implementation documentation Skills and experience required Previous senior IT experience within the education sector Background as an IT Manager, Network Manager, Senior Network Manager, Head of IT, Education IT Consultant, or similar Strong understanding of school, academy, or Multi-Academy Trust IT environments Experience designing, managing, or improving IT solutions across education sites Strong technical knowledge across networking, infrastructure, cloud, security, and end-user computing Good knowledge of Microsoft 365, Azure, Active Directory, Intune, Windows Server, networking, firewalls, wireless, switches, VLANs, and site connectivity Understanding of cyber security requirements within education Ability to engage confidently with school leaders, business managers, IT teams, and technical stakeholders Experience creating technical documentation, scopes, designs, or project recommendations Strong written and verbal communication skills Full UK driving licence, own car, and willingness to travel across the UK Desirable experience Experience working for an education-focused MSP Knowledge of DfE Digital and Technology Standards Cyber Essentials or Cyber Essentials Plus knowledge Experience supporting tenders, bids, or technical presentations Microsoft, networking, cyber security, or cloud certifications Experience with cloud migrations, wireless refreshes, server upgrades, security improvements, or wider infrastructure projects Personal attributes The successful candidate will be technically strong, consultative, and confident working with education customers. You will understand the pressures and priorities within schools and trusts, and be able to design practical technology solutions that improve reliability, security, and user experience. You will be comfortable speaking with both technical and non-technical stakeholders, explaining recommendations clearly, and taking ownership of the technical solution from discovery through to sign-off. Why apply? Senior education-focused technology consultancy role Hybrid working, with 2 to 3 days per week from home Opportunity to work with schools, academies, and Multi-Academy Trusts across the UK Broad role covering solution design, consultancy, pre-sales, and delivery oversight Excellent progression opportunities within a growing UK technology group MFK Recruitment has placed 46 IT professionals across the group in the past six years, with 31 still with the business
Viridien () is an advanced technology, digital and Earth data company that pushes the boundaries of science for a more prosperous and sustainable future. With our ingenuity, drive and deep curiosity we discover new insights, innovations, and solutions that efficiently and responsibly resolve complex natural resource, digital, energy transition and infrastructure challenges. Job Description We are seeking a highly motivated HPC Hardware Engineer to join our UK Data Centre team. In this role, you will play a key part in the development, implementation, and support of High Performance Computing (HPC) infrastructure, gaining invaluable hands-on experience with hardware and cloud technologies. This is an exciting opportunity to expand your technical expertise while contributing to the future of HPC and Cloud solutions at Viridien. Key Responsibilities Hardware Maintenance & Support: CPU/GPU, oil-immersion servers, air-cooled servers, storage systems, interactive servers, and infrastructure services. Hardware Lifecycle Management: Installation, decommissioning, spare parts handling, and lease oversight. Data Centre Operations: Rack cabling standards, equipment audits, IT workshop upkeep, and documentation management. Service Management: Incident, problem, and change management with a focus on continual improvement. Collaboration & Projects: Contribute to system and application deployments, participate in technical meetings, and support troubleshooting activities. Qualifications and Experience Required BSc or MSc in Computer Science, Computer Engineering, or Computer Information Systems (minimum 2-3 years of experience). Strong knowledge of Linux distributions. IT literacy with basic troubleshooting skills. Excellent communication, customer service, and teamwork abilities. A proactive, problem-solving mindset with eagerness to learn. Preferred Experience with HPC system architecture (compute and/or storage). Exposure to Systems Administration and scripting languages. Familiarity with Open Source analytics and monitoring tools. Understanding of computational thinking and modern data centre practices. Why work at Viridien? Competitive salary commensurate with experience Highly attractive bonus scheme Initial 22 days annual leave with future increases, complemented by a flexible buying and selling holiday program Company pension with generous employer contribution Wellbeing Unmind app - puts you in control of your mental health Onsite gym facility A flexible benefits platform with numerous discount schemes - gym membership, restaurants, cinema tickets, and much more! Regular social club events, spontaneous reward events throughout the year Cycle purchase scheme Flexible Private Medical & Dental care programmes Sponsorship of visas/comprehensive relocation packages We are Flexible Bank Holiday Swap - our holiday swap program allows you to change it for another day of your choice! Relaxed dress code policy Learning and Development At Viridien, you will have the space to grow at the pace of your passion and explore the opportunities available to those who dare and deliver. Our culture of learning and complementary approach to supported or self-guided career development, enables the design of tailored courses to suit specific needs our employees to aid personal growth in areas related to technical, commercial and personal skills, via an extensive suite of Viridien developed courses, managed through our own Learning Hub. We Care about the Environment We encourage and actively support a strong sense of community, through volunteering and various company initiatives, as well as a strong company commitment to protecting our environment through sustainable solutions, energy saving and waste reduction enterprises. We see things differently. Diversity fuels our innovation, we value the unique ways in which we differ, and we are committed to equal employment opportunities for all professionals.
Oct 04, 2025
Full time
Viridien () is an advanced technology, digital and Earth data company that pushes the boundaries of science for a more prosperous and sustainable future. With our ingenuity, drive and deep curiosity we discover new insights, innovations, and solutions that efficiently and responsibly resolve complex natural resource, digital, energy transition and infrastructure challenges. Job Description We are seeking a highly motivated HPC Hardware Engineer to join our UK Data Centre team. In this role, you will play a key part in the development, implementation, and support of High Performance Computing (HPC) infrastructure, gaining invaluable hands-on experience with hardware and cloud technologies. This is an exciting opportunity to expand your technical expertise while contributing to the future of HPC and Cloud solutions at Viridien. Key Responsibilities Hardware Maintenance & Support: CPU/GPU, oil-immersion servers, air-cooled servers, storage systems, interactive servers, and infrastructure services. Hardware Lifecycle Management: Installation, decommissioning, spare parts handling, and lease oversight. Data Centre Operations: Rack cabling standards, equipment audits, IT workshop upkeep, and documentation management. Service Management: Incident, problem, and change management with a focus on continual improvement. Collaboration & Projects: Contribute to system and application deployments, participate in technical meetings, and support troubleshooting activities. Qualifications and Experience Required BSc or MSc in Computer Science, Computer Engineering, or Computer Information Systems (minimum 2-3 years of experience). Strong knowledge of Linux distributions. IT literacy with basic troubleshooting skills. Excellent communication, customer service, and teamwork abilities. A proactive, problem-solving mindset with eagerness to learn. Preferred Experience with HPC system architecture (compute and/or storage). Exposure to Systems Administration and scripting languages. Familiarity with Open Source analytics and monitoring tools. Understanding of computational thinking and modern data centre practices. Why work at Viridien? Competitive salary commensurate with experience Highly attractive bonus scheme Initial 22 days annual leave with future increases, complemented by a flexible buying and selling holiday program Company pension with generous employer contribution Wellbeing Unmind app - puts you in control of your mental health Onsite gym facility A flexible benefits platform with numerous discount schemes - gym membership, restaurants, cinema tickets, and much more! Regular social club events, spontaneous reward events throughout the year Cycle purchase scheme Flexible Private Medical & Dental care programmes Sponsorship of visas/comprehensive relocation packages We are Flexible Bank Holiday Swap - our holiday swap program allows you to change it for another day of your choice! Relaxed dress code policy Learning and Development At Viridien, you will have the space to grow at the pace of your passion and explore the opportunities available to those who dare and deliver. Our culture of learning and complementary approach to supported or self-guided career development, enables the design of tailored courses to suit specific needs our employees to aid personal growth in areas related to technical, commercial and personal skills, via an extensive suite of Viridien developed courses, managed through our own Learning Hub. We Care about the Environment We encourage and actively support a strong sense of community, through volunteering and various company initiatives, as well as a strong company commitment to protecting our environment through sustainable solutions, energy saving and waste reduction enterprises. We see things differently. Diversity fuels our innovation, we value the unique ways in which we differ, and we are committed to equal employment opportunities for all professionals.
Viridien () is an advanced technology, digital and Earth data company that pushes the boundaries of science for a more prosperous and sustainable future. With our ingenuity, drive and deep curiosity we discover new insights, innovations, and solutions that efficiently and responsibly resolve complex natural resource, digital, energy transition and infrastructure challenges. Job Description We are seeking a highly motivated HPC Hardware Engineer to join our UK Data Centre team. In this role, you will play a key part in the development, implementation, and support of High Performance Computing (HPC) infrastructure, gaining invaluable hands-on experience with hardware and cloud technologies. This is an exciting opportunity to expand your technical expertise while contributing to the future of HPC and Cloud solutions at Viridien. Key Responsibilities Hardware Maintenance & Support: CPU/GPU, oil-immersion servers, air-cooled servers, storage systems, interactive servers, and infrastructure services. Hardware Lifecycle Management: Installation, decommissioning, spare parts handling, and lease oversight. Data Centre Operations: Rack cabling standards, equipment audits, IT workshop upkeep, and documentation management. Service Management: Incident, problem, and change management with a focus on continual improvement. Collaboration & Projects: Contribute to system and application deployments, participate in technical meetings, and support troubleshooting activities. Qualifications and Experience Required BSc or MSc in Computer Science, Computer Engineering, or Computer Information Systems (minimum 2-3 years of experience). Strong knowledge of Linux distributions. IT literacy with basic troubleshooting skills. Excellent communication, customer service, and teamwork abilities. A proactive, problem-solving mindset with eagerness to learn. Preferred Experience with HPC system architecture (compute and/or storage). Exposure to Systems Administration and scripting languages. Familiarity with Open Source analytics and monitoring tools. Understanding of computational thinking and modern data centre practices. Why work at Viridien? Competitive salary commensurate with experience Highly attractive bonus scheme Initial 22 days annual leave with future increases, complemented by a flexible buying and selling holiday program Company pension with generous employer contribution Wellbeing Unmind app - puts you in control of your mental health Onsite gym facility A flexible benefits platform with numerous discount schemes - gym membership, restaurants, cinema tickets, and much more! Regular social club events, spontaneous reward events throughout the year Cycle purchase scheme Flexible Private Medical & Dental care programmes Sponsorship of visas/comprehensive relocation packages We are Flexible Bank Holiday Swap - our holiday swap program allows you to change it for another day of your choice! Relaxed dress code policy Learning and Development At Viridien, you will have the space to grow at the pace of your passion and explore the opportunities available to those who dare and deliver. Our culture of learning and complementary approach to supported or self-guided career development, enables the design of tailored courses to suit specific needs our employees to aid personal growth in areas related to technical, commercial and personal skills, via an extensive suite of Viridien developed courses, managed through our own Learning Hub. We Care about the Environment We encourage and actively support a strong sense of community, through volunteering and various company initiatives, as well as a strong company commitment to protecting our environment through sustainable solutions, energy saving and waste reduction enterprises. We see things differently. Diversity fuels our innovation, we value the unique ways in which we differ, and we are committed to equal employment opportunities for all professionals.
Oct 03, 2025
Full time
Viridien () is an advanced technology, digital and Earth data company that pushes the boundaries of science for a more prosperous and sustainable future. With our ingenuity, drive and deep curiosity we discover new insights, innovations, and solutions that efficiently and responsibly resolve complex natural resource, digital, energy transition and infrastructure challenges. Job Description We are seeking a highly motivated HPC Hardware Engineer to join our UK Data Centre team. In this role, you will play a key part in the development, implementation, and support of High Performance Computing (HPC) infrastructure, gaining invaluable hands-on experience with hardware and cloud technologies. This is an exciting opportunity to expand your technical expertise while contributing to the future of HPC and Cloud solutions at Viridien. Key Responsibilities Hardware Maintenance & Support: CPU/GPU, oil-immersion servers, air-cooled servers, storage systems, interactive servers, and infrastructure services. Hardware Lifecycle Management: Installation, decommissioning, spare parts handling, and lease oversight. Data Centre Operations: Rack cabling standards, equipment audits, IT workshop upkeep, and documentation management. Service Management: Incident, problem, and change management with a focus on continual improvement. Collaboration & Projects: Contribute to system and application deployments, participate in technical meetings, and support troubleshooting activities. Qualifications and Experience Required BSc or MSc in Computer Science, Computer Engineering, or Computer Information Systems (minimum 2-3 years of experience). Strong knowledge of Linux distributions. IT literacy with basic troubleshooting skills. Excellent communication, customer service, and teamwork abilities. A proactive, problem-solving mindset with eagerness to learn. Preferred Experience with HPC system architecture (compute and/or storage). Exposure to Systems Administration and scripting languages. Familiarity with Open Source analytics and monitoring tools. Understanding of computational thinking and modern data centre practices. Why work at Viridien? Competitive salary commensurate with experience Highly attractive bonus scheme Initial 22 days annual leave with future increases, complemented by a flexible buying and selling holiday program Company pension with generous employer contribution Wellbeing Unmind app - puts you in control of your mental health Onsite gym facility A flexible benefits platform with numerous discount schemes - gym membership, restaurants, cinema tickets, and much more! Regular social club events, spontaneous reward events throughout the year Cycle purchase scheme Flexible Private Medical & Dental care programmes Sponsorship of visas/comprehensive relocation packages We are Flexible Bank Holiday Swap - our holiday swap program allows you to change it for another day of your choice! Relaxed dress code policy Learning and Development At Viridien, you will have the space to grow at the pace of your passion and explore the opportunities available to those who dare and deliver. Our culture of learning and complementary approach to supported or self-guided career development, enables the design of tailored courses to suit specific needs our employees to aid personal growth in areas related to technical, commercial and personal skills, via an extensive suite of Viridien developed courses, managed through our own Learning Hub. We Care about the Environment We encourage and actively support a strong sense of community, through volunteering and various company initiatives, as well as a strong company commitment to protecting our environment through sustainable solutions, energy saving and waste reduction enterprises. We see things differently. Diversity fuels our innovation, we value the unique ways in which we differ, and we are committed to equal employment opportunities for all professionals.
IT Project Engineer / IT Infrastructure Engineer with previous experience in an IT support role (up to 3rd Line Support) and ability to deliver end-to-end IT transformation projects as a key technical expert, is required for a well-established award-winning cloud solutions company based in Chorley, Lancashire, North West England. SALARY: £45,000 - £50,000 per annum (depending on experience) Benefits (see below) LOCATION: Chorley, Lancashire, North West England (PR6) - Fully Onsite JOB TYPE: Full-Time, Permanent JOB OVERVIEW We have a fantastic new job opportunity for an IT Project Engineer / IT Infrastructure Engineerwith previous experience in an IT support role and ability to deliver end-to-end IT transformation projects as a key technical expert. As an experienced IT Project Engineer / IT Infrastructure Engineeryou will work across the company's client base dealing with everything from scoping and onboarding to migration and implementation.You will play a pivotal role in shaping modern IT environments for the full range of clients. Working as the IT Project Engineer / IT Infrastructure Engineeryou will effectively support clients and colleagues as requested in a timely manner in line with the client's support contracts. As a successful candidate you will join an award-winning company that supports the needs of 2,400 customers, including 200 channel resellers, with IT and Cyber Security managed services underpinned by connectivity and communications solutions. The company consults with its customers to design solutions that complement their in-house IT structures, taking complex hybrid multi-site environments and makes them simple and secure, so end-users can access their business applications wherever they are. APPLY TODAY If this job looks like your ideal position, then please send in your CV as soon as possible for our Recruitment Team to review. DUTIES Your duties as the IT Project Engineer / IT Infrastructure Engineerinclude: Deliver and assist on IT projects (cloud, systems, security, hardware) Communicate with stakeholders to recommend IT improvements Provide third-party software advice and in-house system testing Log and resolve issues via the ticketing system with excellent communication Create and update customer documentation and knowledge base Work to any agreed SLAs Prioritise and manage multiple open tickets Establishing good working relationships with clients You will also: Take details of any problem or service requirement from clients even if they fall outside of your remit - then escalate these appropriately to the relevant team Take ownership of tickets as appropriate and continue to own the task until completed even if elements of the work are delegated to others At times, may be required to work out of the Office, at Client sites or other company sites. This will require travel possible overnight stays and has potential for working out of office hours CANDIDATE REQUIREMENTS Proven experience in an IT Support Role and Team Excellent verbal and written communication skills, including ability to effectively communicate with internal and external clients (up to senior management levels, using appropriate and professional language) Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service Ability to work independently and to carry out tasks to completion within parameters and instructions given, prescribed routines, and standard accepted practices Must follow all integrated ISO management systems, be aware of and comply with all ISO data security systems at all times Ability to maintain regular, punctual attendance Must be able to talk, listen and be clear and concise in all telephone and written communications Must complete all necessary paperwork and administrative tasks as required by your work including timesheets, expenses, ticket notes and all peripheral administrative tasks for this role in a clear and accurate manner Ability to handle constantly changing flow of traffic; remain productive during slow times, be able to multitask effectively during busy times, exercise patience and professionalism during stressful situations BENEFITS Subsidised Health and dental care Employee Assistance programme (EAP) Life assurance (3 x salary) Sodexo Discount Platform Breakfast and refreshments on office days Pension contribution- 5% company contribution Generous Holiday Entitlement One day off for Birthday Half price internet connectivity Ride2Work scheme Department incentives Volunteer day scheme HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV's of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P13865 Full-Time, Permanent IT Jobs, Careers and Vacancies. Find a new job and work in Chorley, Lancashire, North West England. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. AWD-IN-SPJ
Sep 23, 2025
Full time
IT Project Engineer / IT Infrastructure Engineer with previous experience in an IT support role (up to 3rd Line Support) and ability to deliver end-to-end IT transformation projects as a key technical expert, is required for a well-established award-winning cloud solutions company based in Chorley, Lancashire, North West England. SALARY: £45,000 - £50,000 per annum (depending on experience) Benefits (see below) LOCATION: Chorley, Lancashire, North West England (PR6) - Fully Onsite JOB TYPE: Full-Time, Permanent JOB OVERVIEW We have a fantastic new job opportunity for an IT Project Engineer / IT Infrastructure Engineerwith previous experience in an IT support role and ability to deliver end-to-end IT transformation projects as a key technical expert. As an experienced IT Project Engineer / IT Infrastructure Engineeryou will work across the company's client base dealing with everything from scoping and onboarding to migration and implementation.You will play a pivotal role in shaping modern IT environments for the full range of clients. Working as the IT Project Engineer / IT Infrastructure Engineeryou will effectively support clients and colleagues as requested in a timely manner in line with the client's support contracts. As a successful candidate you will join an award-winning company that supports the needs of 2,400 customers, including 200 channel resellers, with IT and Cyber Security managed services underpinned by connectivity and communications solutions. The company consults with its customers to design solutions that complement their in-house IT structures, taking complex hybrid multi-site environments and makes them simple and secure, so end-users can access their business applications wherever they are. APPLY TODAY If this job looks like your ideal position, then please send in your CV as soon as possible for our Recruitment Team to review. DUTIES Your duties as the IT Project Engineer / IT Infrastructure Engineerinclude: Deliver and assist on IT projects (cloud, systems, security, hardware) Communicate with stakeholders to recommend IT improvements Provide third-party software advice and in-house system testing Log and resolve issues via the ticketing system with excellent communication Create and update customer documentation and knowledge base Work to any agreed SLAs Prioritise and manage multiple open tickets Establishing good working relationships with clients You will also: Take details of any problem or service requirement from clients even if they fall outside of your remit - then escalate these appropriately to the relevant team Take ownership of tickets as appropriate and continue to own the task until completed even if elements of the work are delegated to others At times, may be required to work out of the Office, at Client sites or other company sites. This will require travel possible overnight stays and has potential for working out of office hours CANDIDATE REQUIREMENTS Proven experience in an IT Support Role and Team Excellent verbal and written communication skills, including ability to effectively communicate with internal and external clients (up to senior management levels, using appropriate and professional language) Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service Ability to work independently and to carry out tasks to completion within parameters and instructions given, prescribed routines, and standard accepted practices Must follow all integrated ISO management systems, be aware of and comply with all ISO data security systems at all times Ability to maintain regular, punctual attendance Must be able to talk, listen and be clear and concise in all telephone and written communications Must complete all necessary paperwork and administrative tasks as required by your work including timesheets, expenses, ticket notes and all peripheral administrative tasks for this role in a clear and accurate manner Ability to handle constantly changing flow of traffic; remain productive during slow times, be able to multitask effectively during busy times, exercise patience and professionalism during stressful situations BENEFITS Subsidised Health and dental care Employee Assistance programme (EAP) Life assurance (3 x salary) Sodexo Discount Platform Breakfast and refreshments on office days Pension contribution- 5% company contribution Generous Holiday Entitlement One day off for Birthday Half price internet connectivity Ride2Work scheme Department incentives Volunteer day scheme HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV's of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P13865 Full-Time, Permanent IT Jobs, Careers and Vacancies. Find a new job and work in Chorley, Lancashire, North West England. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. AWD-IN-SPJ
