Pavilion Recruitment Solutions

I am partnering with a leading Reinsurance Broker looking for an OpenTWINS superuser to become the subject matter expert across their Technical Services function. In this role you will act as the go-to expert for OpenTWINS, helping to drive consistency, efficiency and best practice across the business while supporting system enhancements, process improvements and user engagement. The Role Act as the primary OpenTWINS Subject Matter Expert across the business Support and advise Technical Services teams on system functionality, best practice and technical processing matters Manage OpenTWINS administration, including user maintenance, templates and configuration Lead user training and support colleagues in developing their OpenTWINS knowledge Drive system enhancements, upgrades, testing activities and continuous improvement initiatives Your Experience Extensive experience within London Market Technical Processing Expert-level knowledge of OpenTWINS is essential Strong understanding of Technical Services processes and associated operational controls Experience delivering training, coaching or knowledge-sharing initiatives IT literacy in Word, Outlook and Excel

We are currently looking for a Commercial Account Handler to join a professional and welcoming team based in Maidstone. In this role, you will support Account Executives and the Managing Director with their portfolios, MTA, Renewals, New Business and attend client meetings, and further develop your expertise in commercial insurance with one of the UK's leading insurance brokers. The team delivers high-quality, specialist insurance solutions to commercial clients across the UK. Our continued success is built on achieving exceptional levels of customer satisfaction and retention through tailored advice, technical expertise, and a commitment to building long-term client relationships. You will: Support Account Executives in the day-to-day management and servicing of commercial insurance portfolios Manage 30 renewals per month, ensuring a high level of service and retention Handle mid-term adjustments, renewals, and general policy administration accurately and efficiently. Liaise with insurers to obtain quotations, negotiate terms, and secure competitive cover for clients Build and maintain strong relationships with clients and insurer partners Provide technical insurance advice and guidance across a wide range of commercial risks Prepare and issue policy documentation in line with regulatory and company standards Identify opportunities to cross-sell and develop existing accounts where appropriate Deliver exceptional customer service in line with company values and regulatory requirements Conduct renewal discussions and service smaller accounts Attend client meetings alongside Account Executives for larger and locally based clients, supporting relationship management, renewals, and insurance programme reviews Assist Account Executives in presenting insurance solutions and ensuring clients receive tailored advice and ongoing support Maintain accurate records and update information using internal systems, including Acturis where applicable About You knowledge of commercial insurance products Highly organised, with excellent attention to detail and the ability to manage multiple priorities Excellent communicator with strong interpersonal skills

We are delighted to be supporting our client in the recruitment of a permanent Management Accountant for a leading London based insurance business. On offer is a role where you can develop and progress in a high-performing team. The hybrid model is 3 days office and 2 home, my client offer a yearly bonus, pension, full PMI and market-leading benefits. Role overview: Own and manage the Shared Resources cost allocation process across the international business. Ensure costs are accurately recorded, allocated and categorised. Prepare and maintain monthly, quarterly, forecast and budget reporting packs. Perform cost and variance analysis, investigating and resolving discrepancies. Support the budgeting, forecasting and long-range planning processes. Consolidate financial information and reporting across multiple entities. Manage the outsourced finance shared services function during the month-end close process. Prepare and post journals. Produce accurate management information for key stakeholders. Support finance projects, process improvements and ad hoc analysis as required. Experience: ACA, ACCA or CIMA - Part or Fully Qualified Proven experience in expense accounting and cost allocation Experience working within a large, complex, multi-currency international organisation Financial services background would Strong management reporting and financial analysis experience Experience supporting budgeting, forecasting and planning processes Knowledge of Oracle would be an advantage Advanced Microsoft Excel skills Experience working within a Shared Services or outsourced finance environment Strong attention to detail and ability to challenge and improve existing processes

I am partnering with my client, a London market MGA and specialist insurance operations services provider, on a Senior IBA Technician vacancy within their growing team. This role offers a brilliant opportunity to manage a broad and varied ledger, providing greater exposure and complexity than a traditional single-company account. Key Responsibilities Perform high-volume premium and bank reconciliations, process collection files, handle premium returns and manage multi-currency accounts Oversee the aged debt process across various schemes and managing collections Prepare and issue invoices/statements and process broker commissions Maintain precise financial records and deliver internal and month-end operational reports Act as the primary point of contact to investigate and resolve all internal and external IBA accounting queries About You 3+ years' proven IBA experience within a broker or MGA environment Xchanging experience advantageous Working knowledge of CASS 5