OpenTWINS - Technical Services Manager

I am partnering with a leading Reinsurance Broker looking for an OpenTWINS superuser to become the subject matter expert across their Technical Services function.

In this role you will act as the go-to expert for OpenTWINS, helping to drive consistency, efficiency and best practice across the business while supporting system enhancements, process improvements and user engagement.

The Role

• Act as the primary OpenTWINS Subject Matter Expert across the business
• Support and advise Technical Services teams on system functionality, best practice and technical processing matters
• Manage OpenTWINS administration, including user maintenance, templates and configuration
• Lead user training and support colleagues in developing their OpenTWINS knowledge
• Drive system enhancements, upgrades, testing activities and continuous improvement initiatives

Your Experience

• Extensive experience within London Market Technical Processing
• Expert-level knowledge of OpenTWINS is essential
• Strong understanding of Technical Services processes and associated operational controls
• Experience delivering training, coaching or knowledge-sharing initiatives
• IT literacy in Word, Outlook and Excel