REED Talent Solutions

Contingent Investigator - Insurance Financial Ombudsman Service Fully Remote (UK only) At the Financial Ombudsman Service, we resolve disputes between financial businesses and their customers. Every case is different, and the decisions we make can have a real impact on people's lives. We're looking for experienced Investigators with a background in insurance complaints to join us on a contingent basis. This is a home-based contracting role where you'll manage your own caseload, investigate both sides of a dispute, and deliver against both quality and productivity expectations from an early stage. What you'll be doing Investigating both sides of a complaint, reviewing evidence, and making fair and reasonable decisions Managing your own caseload, progressing cases efficiently while maintaining quality standards Speaking with customers and businesses by phone and email to clarify facts, manage expectations, and move cases forward with open and honest conversations (even when they're difficult) Producing clear, structured free-hand written decision outcomes that explain your reasoning Managing and prioritising your own caseload to meet objectives, quality standards and deadlines This is hands-on investigative work, not template-driven or process-only complaint handling Training and support A structured remote training and accreditation programme is provided at the start of the assignment, designed to align you to the Financial Ombudsman Service decision-making frameworks and quality expectations Ongoing support includes: Team managers and mentors Case clinics for complex decisions Clear performance expectations and feedback What we're looking for Proven experience investigating and resolving complaints, with full accountability for decision making Strong knowledge of the insurance market (e.g. motor, home, policy disputes, claims handling) Experience working in a target-driven environment, consistently delivering against productivity and quality expectations Able to get up to speed quickly, work independently, and take ownership of delivering outcomes from an early stage Strong judgement and confidence in decision making, with the ability to make fair, evidence-based decisions without reliance on close supervision Resilience and focus, maintaining quality and professionalism when handling high volumes of complex or emotionally sensitive cases Clear and structured communication, able to produce well-reasoned, evidence-based written decisions independently, and explain outcomes confidently to both customers and businesses Ability to manage competing priorities, stay organised, and deliver outcomes whilst balancing quality with pace This role is not suitable for candidates whose recent experience is predominantly PPI-based Assignment details Home-based for the full 12-month assignment and must be carried out from the UK. Day rate: £210 per day (Umbrella) during training/accreditation, increasing to £260 per day after accreditation. Inside IR35. You'll need to provide your own equipment (e.g., laptop), have fast, secure internet connection (minimum 70mbps), and an appropriate, distraction free, home working environment. Start date: 10th August 2026 Interview process: Psychometric Testing, Reed interview, Final Interview with Financial Ombudsman Service Why Experienced Contractors Choose Financial Ombudsman Service Work that has real public impact Clear standards and consistency Fully remote working, UK-based Long-term contract stability Strong professional credibility on your CV Apply If your experience aligns, please submit your most up to date CV clearly outlining: Insurance products you've worked with Complaint types you've investigated Your level of decision-making responsibility

Angard Staffing is the dedicated provider of Customer Service Advisors to Royal Mail's contact centres across the UK. Due to an increase in workload volumes, we are looking for resilient candidates who have a passion for customer service to join our inclusive and friendly team on a temporary basis at our key site in Doxford . The Role Job Details: Role : Customer Service Advisor Location : Royal Mail, Admiral House, 2 Admiral Way, Doxford, International Park, Sunderland, SR3 3XW Start date : 13/07/2026 (later start dates also available - please enquire) Pay Rate : £13.52 per hour Contract : Temporary (up to 12 weeks, with potential extension) Hours : Around 37.5 hours per week, between the hours of 8:00am - 18:30pm Monday - Saturday (Saturday work is essential, you will get a random day off in the week) Annual leave is not permitted during the first two weeks of training - minimal annual leave after this may be authorised if it is pre-booked however cannot be guaranteed Key Responsibilities Provide first-time solutions for customers via telephone and email. Handle consecutive phone calls and manage complaints effectively. Deliver excellent quality of service within agreed handling time. Required Skills/Experience Passion for delivering great customer experiences. Confidence in taking consecutive phone calls and handling complaints. Ability to prioritize and manage workloads. Flexible and adaptable to changing customer demands. Enthusiastic and responsive. Self-motivated, able to work independently or as part of a team. Ability to work under pressure and meet deadlines. Call centre/contact centre experience is desirable but not essential. Strong transferable skills from other customer service backgrounds will be considered. Good level of spoken English and clear communication skills. Desirable Qualities Proven record in a fast-paced customer service environment. Quick, accurate typist with high attention to detail. Ability to handle difficult complaints professionally and with resilience. Excellent telephone manner and telephony experience. Proficient in email, spreadsheet, and word processing software. Creative problem solver with a focus on resolution. Accurate and consistent data input. Desirable Qualities Proven record in a fast-paced customer service environment. Quick, accurate typist with high attention to detail. Ability to handle difficult complaints professionally and with resilience. Excellent telephone manner and telephony experience. Proficient in email, spreadsheet, and word processing software. Creative problem solver with a focus on resolution. Accurate and consistent data input.

Angard Staffing is the dedicated provider of Customer Service Advisors to Royal Mail's contact centres across the UK. Due to an increase in workload volumes, we are looking for resilient candidates who have a passion for customer service to join our inclusive and friendly team on a temporary basis at our key site in Dearne . The role Job Details: Role: Customer Service Advisor Location: Royal Mail, Dearne House, Cortonwood Drive, Barnsley, S73 0UF Start date: 13/07/2026 (later start date available - please enquire) Pay Rate: £13.52 per hour Contract: Temporary (up to 12 weeks, with potential extension) Hours: Around 37.5 hours per week, between the hours of 8:00am - 18:30pm Monday - Saturday (Saturday work is essential, you will get a random day off in the week) Annual leave is not permitted during the first two weeks of training - minimal annual leave after this may be authorised if it is pre-booked however cannot be guaranteed Key accountabilities Provide first-time solutions for customers via telephone and email.Handle consecutive phone calls and manage complaints effectively.Deliver excellent quality of service within agreed handling time. Skills & experience Passion for delivering great customer experiences. Confidence in taking consecutive phone calls and handling complaints. Ability to prioritize and manage workloads. Flexible and adaptable to changing customer demands. Enthusiastic and responsive. Self-motivated, able to work independently or as part of a team. Ability to work under pressure and meet deadlines. Call centre/contact centre experience is desirable but not essential. Strong transferable skills from other customer service backgrounds will be considered. Good level of spoken English and clear communication skills. Other Desirable Qualities: Proven record in a fast-paced customer service environment. Quick, accurate typist with high attention to detail. Ability to handle difficult complaints professionally and with resilience. Excellent telephone manner and telephony experience. Proficient in email, spreadsheet, and word processing software. Creative problem solver with a focus on resolution. Accurate and consistent data input. Other Desirable Qualities: Proven record in a fast-paced customer service environment. Quick, accurate typist with high attention to detail. Ability to handle difficult complaints professionally and with resilience. Excellent telephone manner and telephony experience. Proficient in email, spreadsheet, and word processing software. Creative problem solver with a focus on resolution. Accurate and consistent data input.

Angard Staffing is the dedicated provider of Customer Service Advisors to Royal Mail's contact centres across the UK. Due to an increase in workload volumes, we are looking for resilient candidates who have a passion for customer service to join our inclusive and friendly team on a temporary basis at our key site in Glasgow . The role Job Details: Role : Customer Service Advisor (Complaints) Location : CE, Glasgow Mail Centre, 20 Turner Road, Glasgow. G21 1AA Start date : 29/06/2026 Pay Rate : £13.52 per hour Contract : Temporary (up to 12 weeks, with potential extension) Hours : Around 37.5 hours per week, between the hours of 8:00am - 18:30pm Monday - Saturday (Saturday work is essential, you will get a random day off in the week) Please note that Saturday flexibility is required. Annual leave is not permitted during the first two weeks of training - minimal annual leave after this may be authorised if it is pre-booked however cannot be guaranteed Key accountabilities Provide first-time solutions for customers via telephone and email. Handle consecutive phone calls and manage complaints effectively. Deliver excellent quality of service within agreed handling time. Skills & experience Passion for delivering great customer experiences. Confidence in taking consecutive phone calls and handling complaints. Ability to prioritize and manage workloads. Flexible and adaptable to changing customer demands. Enthusiastic and responsive. Self-motivated, able to work independently or as part of a team. Ability to work under pressure and meet deadlines. Call centre/contact centre experience is essential. Strong transferable skills from other customer service backgrounds will be considered. Good level of spoken English and clear communication skills. Other Proven record in a fast-paced customer service environment. Quick, accurate typist with high attention to detail. Ability to handle difficult complaints professionally and with resilience. Excellent telephone manner and telephony experience. Proficient in email, spreadsheet, and word processing software. Creative problem solver with a focus on resolution. Accurate and consistent data input. Other Proven record in a fast-paced customer service environment. Quick, accurate typist with high attention to detail. Ability to handle difficult complaints professionally and with resilience. Excellent telephone manner and telephony experience. Proficient in email, spreadsheet, and word processing software. Creative problem solver with a focus on resolution. Accurate and consistent data input.

Dive Into a Career That Makes a Splash - Join United Utilities. Are you a people-focused individual with strong communication and listening skills, empathy, and a willingness to learn? Would you enjoy helping customers with billing queries, explaining payment plans, and supporting office admin in a fast-paced environment? United Utilities delivers essential water services to homes and businesses across the Northwest and are looking for dedicated and customer-focused individuals to join their Billing department in Whitehaven. About the Role We're looking for people-focused team members to support our customers with billing queries, payment plans, and general enquiries. You'll be the first point of contact, handling calls, emails, and office admin. What You'll Be Doing Serve as the first point of contact for customers, providing friendly and professional support via phone and email. Handle customer queries and resolve issues related to billing, payments, and account inconsistencies. Investigate complex billing concerns and escalate complaints to the appropriate teams when necessary. Clearly explain available payment plans and assist customers in selecting and setting up suitable options. Perform general administrative tasks to support smooth office operations. Manage incoming communications efficiently, ensuring timely responses and follow-ups. Collaborate with internal departments to ensure customer issues are resolved effectively and in line with company standards. What We're Looking For Empathy & Sensitivity - Ability to understand and respond to customer concerns with care and professionalism. Integrity - Handle sensitive information and complaints with honesty and good judgement. Communication Skills - Clear, confident, and respectful communication across all channels. Listening Skills - Attentive and patient when dealing with customer concerns. Administrative Competence - Basic office admin skills including email handling, data entry, and document management. Willingness to Learn - Open to feedback and continuous improvement. Positive Attitude - A proactive and solution-focused approach to customer service. What You Need to Know Hourly Rate- £13.95 PAYE, paid weekly one week in arrears Location: N Shore Rd, Whitehaven CA28 7XY (on site full-time) Start date: 20/07/2026 Assignment type: 12-month temporary contract through Reed Talent Solutions, as United Utilities trusted recruitment partner. What Shifts Might You Have Full-time 37 hours per week 4-week rolling rota Choose from two rota styles to suit your lifestyle: Option 1 - Standard: Week 1: Mon-Fri 9-5 Week 2: Mon-Fri 10-6 + Sat 8-4 (with a rest day) Week 3: Mon-Fri 12-8 Week 4: Mon-Fri 8-4 Option 2 - Shorter Fridays & 2 Saturdays: Week 1: Mon-Thu 8-5, Fri 8-12 Week 2: Mon-Fri 9-6 + Sat 10-2 (with a rest day) Week 3: Mon-Thu 9-6, Fri 9-1 Week 4: Mon-Fri 11-8 + Sat 11-3 (with a rest day) Full Training Provided 8 weeks of paid training Monday to Friday, 9am-5pm Supportive mentoring and buddying throughout What Are the Benefits of the Role Free on-site parking for all employees. Modern office facilities, including refreshments and working spaces. What's the Next Steps? Apply now with your most up-to-date CV. A member of the Reed team will be in touch to guide you through the next steps, which includes a telephone interview with Reed, onsite interview with United Utilities, and pre-employment vetting via Reed ahead of your start date Save water, save money. Cut your water and energy bills - search United Utilities Save Water for tips.

Angard Staffing is the dedicated provider of Customer Service Advisors to Royal Mail's contact centres across the UK. Due to an increase in workload volumes, we are looking for candidates who have a passion for customer service to join the team on a temporary basis at our key site in Plymouth . The Role The aim of the role will be to provide first time solutions for customers, via telephone and email, within agreed handling times whilst delivering excellent quality of service. We are looking for candidates who are familiar with working in a contact centre and are comfortable using a multi-screen environment. Job Details: Role : Customer Service Advisor (Complaints) Location : Plymouth, PL9 7HJ Start date : 11/05/2026 (later start dates also available - please enquire) Pay Rate : £13.52 per hour Contract : Temporary (up to 12 weeks, with potential extension) Hours : Around 37.5 hours per week, between the hours of 8:00am - 18:30pm Monday - Saturday (Saturday work is essential, you will get a random day off in the week) Annual leave is not permitted during the first two weeks of training - minimal annual leave after this may be authorised if it is pre-booked however cannot be guaranteed Key Responsibilities • Provide first-time solutions for customers via telephone and email.• Handle consecutive phone calls and manage complaints effectively.• Deliver excellent quality of service within agreed handling time Desirable Qualities • Proven record in a fast-paced customer service environment.• Quick, accurate typist with high attention to detail.• Ability to handle difficult complaints professionally and with resilience.• Excellent telephone manner and telephony experience.• Proficient in email, spreadsheet, and word processing software.• Creative problem solver with a focus on resolution.• Accurate and consistent data input. Required Skills/Experience • Passion for delivering great customer experiences.• Confidence in taking consecutive phone calls and handling complaints.• Ability to prioritize and manage workloads.• Flexible and adaptable to changing customer demands.• Enthusiastic and responsive.• Self-motivated, able to work independently or as part of a team.• Ability to work under pressure and meet deadlines.• Call centre/contact centre experience is desirable but not essential. Strong transferable skills from other customer service backgrounds will be considered.• Good level of spoken English and clear communication skills. Required Skills/Experience • Passion for delivering great customer experiences.• Confidence in taking consecutive phone calls and handling complaints.• Ability to prioritize and manage workloads.• Flexible and adaptable to changing customer demands.• Enthusiastic and responsive.• Self-motivated, able to work independently or as part of a team.• Ability to work under pressure and meet deadlines.• Call centre/contact centre experience is desirable but not essential. Strong transferable skills from other customer service backgrounds will be considered.• Good level of spoken English and clear communication skills.

Debt National Programme Procurement Lead £70,000 per annum BedfordPermanent Hybrid Working Ready to make a real difference? Join us at the Money and Pensions Service (MaPS) as our Debt National Programme Procurement Lead. This is your chance to play a meaningful role in helping people across the UK build stronger financial futures and to do it as part of a supportive, energetic team.Why This Role Matters Sitting in the commissioning team in the debt function, support the Strategic Debt Commissioning Lead in ensuring MaPS procures client-focused, high quality debt advice services. Working alongside commercial/ procurement, finance, policy and delivery specialists in a matrix team. Contributing to the design, development and delivery of robust complex debt advice funding scheme(s) through the phases of pre-procurement, competition, mobilisation through to supporting BAU management.What you'll be doing? Proactively lead pre-market engagement from a national services perspective, shaping commercial strategy and using market intelligence to inform scope, risk allocation and delivery models Design robust and compliant terms and funding models, working jointly with the MaPS commercial team to develop the procurement approach, competitive process and associated documentation Draft, review and manage all contract documentation, including specifications, schedules, KPIs, payment mechanisms and performance frameworks Advise on how contract and grant terms can be used to realise policy objectives and drive service quality and value for money Support the Commissioning Lead in developing and assessing options for Business Cases, ensuring alignment with MaPS policy, Commercial, Finance and governance requirements, including contractual risk assessment and mitigation

Angard Staffing is the dedicated provider of Claims Handler's for the Royal Mail. Due to an increase in workload volumes, we are looking for candidates who have a passion for customer service to join the team on a temporary basis at our key site in Plymouth.As a Claims Handler , you will manage a portfolio of customer claims from initial notification through to settlement. You'll be the key point of contact for customers, ensuring claims are processed efficiently, fairly, and in line with internal and regulatory standards. Job Details: Role : Claims Handler Location : Plymouth, PL9 7HJ Start Dates : 29/06/2026 (later start date available) Pay Rate : £13.52 per hour Contract : Temporary (up to 12 weeks, with potential extension) Hours : Around 35 hours per week, between the hours of 8:00am - 18:00pm Monday - Friday Annual leave is not permitted during the first two weeks of training - minimal annual leave after this may be authorised if it is pre-booked however cannot be guaranteed Key accountabilities Handle and assess incoming claims efficiently and accurately Communicate with customers, third parties, and internal teams via phone and email Review documentation and evidence to determine claim validity Ensure compliance with company policies and FCA regulations Maintain detailed and accurate records Escalate complex cases when necessary Skills & experience Experience in claims handling or customer service Strong communication and interpersonal skills Excellent attention to detail and analytical ability Proficient in Microsoft Office and internal systems Calm and professional approach, especially in sensitive situations About us Inclusive and friendly atmosphere. Supportive team culture. If you have the resilience and passion for customer service, and meet these criteria, this could be a fantastic opportunity for you! Are you ready to join our team

Are you passionate about making a difference and helping others to fulfil their potential? Would you like to work in a role that puts the customer at the heart of everything we do, making a genuine positive impact? Then consider the role of Employment Adviser at Reed in Partnership! Please note, internal applications for this role close on 18/05/2026 Who we are: Reed in Partnership's Employability Division aims to positively transform lives by helping individuals who are unemployed, economically inactive, or facing challenges such as health conditions, disabilities, or caring responsibilities to find sustainable employment. Through a wide range of tailored support services including one-to-one careers guidance, CV writing, interview preparation, and skills training, we have supported over 250,000 people on their journey into work. Our Restart Scheme, funded by the Department for Work and Pensions (DWP), focuses specifically on supporting the long-term unemployed who are referred and mandated to the scheme by their local Job Centre Plus. We provide them with up to 12 months of personalised support to enter or re-enter the workforce. What is the role about? Employment Advisers are the front line of Reed in Partnership, directly contributing to our mission by supporting jobseekers (our participants), engaging with local employers, and promoting the benefits of the Restart Scheme within the local community. Our participants are the lifeblood of our business and providing them with an excellent service is at the very core of the Employment Adviser role. Just some of your day-to-day responsibilities will include: Taking Ownership Meeting with and supporting a caseload of long-term unemployed jobseekers, identifying their barriers and creating tailored action plans to progress them into employment. Delivering personalised, one-to-one guidance to our participants including CV writing, interview preparation, and skills development. Meeting and exceeding performance targets and Key Performance Indicators (KPIs). Working Together Collaborating with participants to shift their mindset and build the confidence they need to find and sustain work. Engaging with local employers to identify job opportunities. Signposting participants to internal and external stakeholders to address specific barriers such as health, housing, or financial challenges. Promoting the Restart Scheme within the community, raising awareness of it's benefits and impact. Being Fair, Open, and Honest Providing inclusive support and advice to people from all backgrounds. What's in it for you? A generous base salary (pro-rata for part time), and great flexibility with your working schedule, we offer training, development and progression opportunities. You will have access to the range of Reed in Partnership benefits, which include: 25 days annual leave (pro-rata for part time) plus statutory bank holidays Reed Pension Scheme Award Winning Management & Leadership training Professional & Personal Development Funds Bi-annual pay reviews Plus much more that can be found on our website. The Employment Adviser role offers immense satisfaction of connecting people with the tailored support that they need to fulfil their potential. At Reed in Partnership, our values-Fair, Open & Honest, Take Ownership, and Work Together-guide everything we do. Join us in delivering services that make a real difference. To be successful in this role, we are looking for someone with: Ability to demonstrate coaching/mentoring experience and persuasion/influencing skills through previous work or social activities. Experience of working in a customer facing environment (i.e. Customer Services, Hospitality, Social Care, Customer Services, Sales) Experience of working in a fast paced, performance target driven environment. Willingness to travel locally (e.g. to meet customers/employers). A minimum of 2 A-Levels or an equivalent Level 3 Diploma & GCSE English Language at a minimum of a Grade B (or equivalent Level 2 qualification). OR achievement of a Level 2 in Literacy Assessment at interview stage. OR International Equivalents. Desirable Criteria: Fluency in more than one language

Category Lead for Debt Support and Advice Services c.£87,000 per annum Bedford 12 months FTC Hybrid Working The Money and Pensions Service's vision is "Everyone making the most of their money and pensions". We are a public body with a commitment to ensuring that people throughout the UK have guidance and access to the information they need to make effective financial decisions over their lifetime. Join us to support the team that provide debt advisory services and money guidance. As the Category Lead, you will oversee sourcing contracts and allocating grants to a diverse range of suppliers, mainly in professional services provision Role Overview Lead a small team to provide great commercial support for Debt - the team that supports people with information and advice on debt and free debt advice. This means sourcing contracts and allocating grants, supporting onboarding contract and grants and providing commercial advice and assistance across the whole contract lifecycle Key Responsibilities: Lead commercial activity and provide commercial advice across the full commercial lifecycle for both contracts and grants including make or buy decisions, commercial and sourcing strategies, procurement, commercial contract management and contract exit or transition. Develop effective and collaborative working relationships with all stakeholders Develop effective relationships with suppliers identifying and realising opportunities for value add Line manage up to 3 team members looking after their own wellbeing and development Inform and shape MaPS strategies for delivery of services and going to market Manage commercial governance in MAPS, DWP and Cabinet Office. Be a great commercial colleague in a lively and diverse commercial team You will need to demonstrate the following skills and experience. To excel in this role, you will need to demonstrate: Commercial expertise, ideally MCIPS or equivalent with experience across the full commercial lifecycle from strategy, sourcing and procurement and commercial contract management. Knowledge of the Government Functional Standard for Grants would be helpful but not mandatory Decisive: Able to operate in a dynamic and fast-pacing environment and to make sound decisions and recommendations Relationship Building and Influencing: Outstanding interpersonal and communication skills, with a proven ability to build credibility with partners/stakeholders and constructively challenge situations where needed to improve outcomes. Interprets regulation: we are regulated by PCR2015 and PA23 and adopt the government functional standard for grants About Us The Money and Pensions Service (MaPS) is based in Bedford, in a recently renovated modern office. This is a wonderful opportunity for you to become an integral part of a dynamic organisation, working to help people across the UK.At the heart of the Money and Pensions Service are our values - caring, connecting, and transforming, which are the foundation of our success. They permeate every area of our work and define all our business relationships and the way we work with each other. We're not only looking for the best people to come and work for us, but we need people who align themselves with our values: Caring We care about our colleagues and the people whose lives we are here to transform. Connecting We will transform lives through our ability to make positive connections. Transforming We are committed to transforming lives and making a positive societal impact. Our Inclusive Working Environment By fostering our values, we are immensely proud of the inclusive working environment that we have created. The diversity of our people is a strength that we embrace and wish to build upon, so we are committed to attracting people of all backgrounds. We work hard to ensure that we have a progressive approach to inclusion, equity, and belonging. We really do want our colleagues to "bring their whole selves to work."Our colleague and ally networks encompass LGBTQ+, neurodiversity, women's health, men's health, ethnicity, and diversity. What We Offer Generous Annual Leave - 30 days plus Bank Holidays Pension scheme - contributions matched 2 to 1 (up to 10% of your salary) Interest-free loan for season tickets for buses and trains Cycle to work Scheme Subsidised eye tests & flu jabs Life assurance scheme Give as you earn scheme Employee assistance programme (EAP) PAM Assist and PAM Life scheme (Wellbeing) Enhanced family and sick pay Paid volunteering (2 days a year) Recognition Scheme Discounts portal to numerous retailers Flexible Working At MaPS, we take pride in our flexible approach to work. As standard, we work on a hybrid basis with a minimum of 2 days in the office per week. Hybrid working is a voluntary, non-contractual arrangement and our headquarters in Bedford will be your contractual place of work. The number of days that anyone will be able to work at home will be determined primarily by business needs, but personal and other relevant circumstances will also be considered. If you are successful, any opportunities for hybrid working, including whether a hybrid working arrangement is suitable for you, will be discussed with you prior to you taking up your post. Career Development In MaPS, we take career development seriously. We actively encourage and support applications from our existing MaPS colleagues. However, we do follow the Civil

Power Platform Administrator Microsoft Power Platform, Power Apps, Power Automate, Power Platform Admin Center, Power Platform CoE Starter Kit, Platform performance monitoring, App design, User onboarding, Access provisioning, Licensing, Capacity planning, Platform scaling, Platform configuration, Platform adoption, Azure, 6 months initial contract Hybrid with 3 days per week on site in Warrington £300-£350 per day via Umbrella We are seeking a Power Platform Administrator to take ownership of managing, maintaining, securing, and optimising our Power Platform environment. This role is ideal for someone with a strong background in the Microsoft Power Platform and a passion for driving efficient and secure platform solutions. Day-to-day of the role: Administer and support environments across Power Apps, Power Automate, and Power Platform Admin Center. Manage environment capacity and life cycle. Implement and manage the Power Platform CoE Starter Kit. Implement governance policies, data loss prevention (DLP) strategies, and security roles. Monitor platform performance and usage, troubleshoot issues, and ensure SLAs are met. Provide guidance on solution architecture and app design. Support user onboarding and access provisioning. Collaborate with development teams, partners, and business stakeholders to support solution deployment and environment strategy. Support licensing, capacity planning, and platform scaling. Advise on best practices for platform configuration, security, and compliance. Promote and control scalable, secure, and sustainable platform adoption. Stay current with platform updates and new features. Required Skills & Qualifications: Proven experience in administering Microsoft Power Platform in enterprise environments. Strong understanding of Power Platform governance, DLP policies, and environment architecture. Deep understanding of Power Platform components and Microsoft 365 ecosystem. Familiarity with connectors, custom connectors, and integration with Microsoft 365 and Azure. Experience supporting citizen developer communities and scalable governance models. Excellent troubleshooting skills and experience with platform performance monitoring. Comfortable with Agile ways of working and working in fast-paced consulting environments. Preferred but not essential: Microsoft Certifications in Power Platform (PL-400, PL-600, or PL-900). Experience with Azure DevOps for ALM and deployment pipelines. Familiarity with Microsoft 365, SharePoint, and Teams integrations. In the first instance please submit your CV.

C# Pricing Services Analyst/Developer FX Options Our prestigious Global Investment Bank client is seeking a permanent highly skilled Pricing Services Analyst/Developer to join its GIT - CMI - Risk FX IT team. This senior role requires an individual with exceptional skills in C#, and integrating quant libraries. A strong background in pricing models and risk analytics for both vanilla and exotic FX derivatives. The successful candidate will be instrumental in developing low-latency, scalable systems and ensuring their seamless integration into Real Time trading platforms. Required Skills & Qualifications: Highly experienced in C#, Java, and Quant Library development, particularly within a fast-paced, agile environment. Solid understanding of mathematics as applied to derivatives risk and pricing. Experience working with traders, quants, and risk managers in an investment banking environment. Excellent written and verbal communication skills in English. Desirable: C++ development experience, experience with APIs and web services interfaces, and some French language skills. Day-to-Day Responsibilities: Design and implement pricing and risk analytics tools for FX cash trades and options, including exotic and structured products. Develop and optimize quantitative models in collaboration with quants and traders. Ensure robust integration of pricing libraries with trading systems. Maintain and enhance low-latency infrastructure for Real Time risk and PnL calculations. Conduct backtesting and performance analysis of models and trading strategies. Provide technical guidance and support across the trading floor on model behaviour and system performance. Liaise with technology and infrastructure teams to ensure robust deployment and monitoring of analytic tools. Contribute to the continuous improvement of coding standards, testing frameworks, and development practices. Benefits: Competitive salary and benefits package. Opportunities for professional growth and development within a dynamic and supportive environment. Access to cutting-edge technology and tools. How to Apply: To apply for the Pricing Services Developer position, please submit your CV and a cover letter detailing your relevant experience and why you are interested in this role.

Location: North West, United Kingdom Salary: £38,462 Contract Type: Permanent Full Time 37 hours/week Work Type: Onsite The Role We're looking for a qualified and proactive Electrical Field Service Engineer to join our operations team, supporting the performance and reliability of essential water and wastewater treatment assets across the North West. This is a hands-on, field-based role where you'll carry out planned and reactive maintenance on a wide range of electrical equipment-from pumps and motors to control panels and instrumentation. You'll play a key part in keeping our infrastructure running safely and efficiently, while ensuring compliance with all relevant standards and regulations. You'll work independently across multiple sites, managing your time effectively and collaborating with colleagues and contractors to deliver high-quality service. Key Responsibilities Perform electrical maintenance and repairs on pumps, motors, panels, sensors, and control systems. Diagnose and resolve faults quickly to minimise downtime and maintain operational performance. Ensure all work complies with health, safety, environmental, and electrical standards. Maintain accurate records of completed work, asset condition, and recommendations. Identify opportunities to improve asset reliability and energy efficiency. Collaborate with site operators, engineers, and contractors to ensure smooth service delivery. Travel across designated sites within the region, responding to priority tasks as needed. Essential Skills & Experience Time-served apprenticeship or equivalent qualifications in electrical engineering. Full UK driving licence (due to the mobile nature of the role). Proven experience in electrical maintenance or engineering, ideally in a field-based or utilities environment. Strong fault-finding and diagnostic skills across electrical systems, controls, and instrumentation. Benefits 26 days annual leave (rising to 30 days with service), plus 8 bank holidays. Competitive pension scheme with up to 14% employer contribution. Up to 7.5% performance-related bonus and recognition awards. Company-funded healthcare plan. Discounts on gym memberships and digital fitness subscriptions. Access to financial wellbeing tools and resources. EVolve car scheme and ShareBuy options. Enhanced parental leave and employee assistance programme. About United Utilities United Utilities delivers essential water and wastewater services to millions of customers across the North West. As a FTSE 100 company, we're committed to sustainability, innovation, and creating long-term value for our communities. We foster a diverse and inclusive workplace where everyone can thrive. Join us and be part of a team that values your contribution and supports your professional growth.

The Role We're looking for a skilled Instrumentation Field Service Engineer to support the reliability and performance of our assets across the North West. This is a hands-on role involving planned, reactive, and proactive maintenance, ensuring compliance with all regulatory and company standards. You'll work independently across multiple sites, while also collaborating with a supportive team to deliver high-quality technical solutions. Your input will also contribute to capital and operational projects, helping to ensure new assets are designed with maintainability in mind. Please note: This role involves working in confined spaces. Participation in an out-of-hours standby rota is required. Key Responsibilities Deliver efficient instrumentation maintenance and installation services across operational sites. Diagnose and resolve faults in instrumentation and systems-based equipment. Perform planned maintenance to reduce downtime and improve asset reliability. Ensure compliance with Health & Safety regulations and internal procedures. Manage budgets and maintain financial control related to maintenance activities. Provide accurate asset performance and repair data to support decision-making. Investigate recurring issues and recommend long-term solutions. Essential Skills & Experience Time-served apprenticeship or equivalent qualifications in a relevant discipline. Full UK driving licence (due to the mobile nature of the role). Proven experience in electrical maintenance or engineering, ideally in a field-based or utilities environment. Strong fault-finding and diagnostic skills across electrical systems, controls, and instrumentation. Familiarity with pumps, motors, and rotating equipment in process industries. Solid understanding of Health & Safety practices, including risk assessments and permit-to-work systems. Ability to work independently while maintaining effective communication with teams and contractors. Benefits 26 days annual leave (rising to 30 days with service), plus 8 bank holidays. Competitive pension scheme with up to 14% employer contribution. Up to 7.5% performance-related bonus and recognition awards. Company-funded healthcare plan. Discounts on gym memberships and digital fitness subscriptions. Access to financial wellbeing tools and resources. EVolve car scheme and ShareBuy options. Enhanced parental leave and employee assistance programme. About United Utilities United Utilities delivers essential water and wastewater services to millions of customers across the North West. As a FTSE 100 company, we're committed to sustainability, innovation, and creating long-term value for our communities. We foster a diverse and inclusive workplace where everyone can thrive. Join us and be part of a team that values your contribution and supports your professional growth.

About us Reed are delighted to be recruiting on behalf of Fox's Burton's Companies (FBC UK)! FBC UK bake the UK's most incredible biscuits (we might be slightly biased, but we will leave that for you to judge). FBC UK was a match made in heaven, with two of the top UK biscuits manufacturers (Burton's Biscuits and Fox's Biscuits) coming together to create one unique, integrated company. FBC UK are home to famous iconic brands, including Maryland, Fox's, Jammie Dodger & Rocky, to name just a few, as well as a proud manufacturing partner to some of the biggest UK retailers and household names. The key ingredient to FBC UK's success is people, and the passion they have for their brands. You could be the jammy to our dodger, party ring to our Fox's or the choc-chip to our Maryland?! We need people with innovative ideas, an entrepreneurial spirit, and the commitment to drive FBC UK to success. FBC UK are currently the second biscuit manufacturer in the UK market with a strong ambition of becoming UK Market Leader. The role To directionally lead the dispatch team and act as a first point of contact on shift when any queries and issues arise from the team. Reporting directly into our Site Logistics Manager to organise and develop the team to achieve the functional goals of the warehouse and logistics department. Key accountabilities • Ensure compliance of Food Safety Standards • Adhere to basic PPE and Plant Safety Standards • Participate in any Safety, Health and Environment related courses as required • Responsible for own and safety of others • Comply with all safety regulations and instruction • Participate in training and development of self and team • Maintenance of hygiene and 'clean as you go' procedures • Working together as part of a team to ensure we make great biscuits • To actively support a safety culture within Dispatch warehouse teams, including safe use of FLT /PPT Truck equipment • To collect palletised stock from production area & shrink wrap prior to loading • To load vehicles with finished goods pallets out of a Dispatch warehouse, using scan systems & agreed vehicle planning • To support delivery of accurate documentation & labelling control of all finished goods stock in Dispatch warehouse • To input finished goods (product) into the SAP system • To communicate positively with all colleagues during each shift & handover period • To effectively manage the team day-to-day from organising holidays, overtime and scheduling daily roles and tasks for each employee Skills & experience • Team Work - Working together as part of a team to ensure we make great biscuits • Ability to work on own initiative "Making the right decisions based on what is best for FBC" • Experience of machine operation in a manufacturing environment an advantage • Problem Solving - ability to react to fault finding skills and can work with the minimum amount of supervision • Good numeric skills • A flexible and self-motivated person • Good communication skills • Excellent time keeping and attendance record • Awareness of health and safety and food safety / hygiene requirements is desirable • Experience within the food manufacturing environment desirable • Trained in operating Forklift counterbalance, reach and PPT equipment

Role Overview The Change Manager will report directly to Business Change Lead . In this role, you will be responsible for: Key Responsibilities: Managing Change: With a key focus on people change, and ensuring that colleagues impacted by change are ready, willing and able to commit to the change, adopting new ways of working, and transitioning to BAU effectively, is essential to this role Leadership and Delivery: Provide effective leadership in change management, assist in the development of a clear vision and standards, and directly support the capability building of change management principles at a leadership level and build strong internal and external networks. Building Networks: This role is working on high impacting and far reaching projects, building strong networks and being able to influence direction of change to ensure value generation through adoption of change is maximised Business Case Support: knowledge of creating and building business cases is a desirable skill (but not essential) ensuring that the people side of change is considered equally to the delivery of new products within the organisation, and at the beginning of the journey from idea to delivery Change Management Community of Practice: : Collaborate with key stakeholders at all levels to develop and progress business change / change management across the organisation building MaPS change management maturity Change Planning: Own the change plan for the project and contribute to the overall project plans for key strategic projects, sometimes working to demanding timelines within complex change projects. Operational Readiness: Manage operational readiness criteria and lead the go-live decision process in collaboration with the Project Managers, project boards, SRO's and business end-users. Benefits Management: Oversee benefits realisation and understand the impact of Business Change activities on Benefits Management, supporting colleagues post go-live reinforcing the new ways of working to sustain change and realise benefits Change Communication: Incorporate Business Change communications requirements into the project communications plan and provide content for related communications both internally and externally Stakeholder Management: Manage stakeholder engagement, ensuring it meets Business Change requirements and act as the point of contact for senior/strategic stakeholders. Guidance and Support: Provide direction and guidance to the across the change portfolio as required. You will need to demonstrate the following skills and experience. To excel in this role, you will need to demonstrate: Significant experience in applying business change methodology within a formal project and programme environment. Proven track record of delivering change within customer-facing operations and remote access/telephony services. Strong skills in stakeholder engagement, risk and issues management, and benefits realisation. Comprehensive understanding of all stages and elements of a programme and project lifecycle including planning, scheduling, resource management, governance, assurance, and business case development. Proficiency in using a range of change management frameworks and methodologies depending on project needs to ensure outcomes are sustained through the adoption of new ways of working Awareness of solutions development and budgeting and cost management. About Us The Money and Pensions Service (MaPS) is based in Bedford, in a recently renovated modern office. This is a wonderful opportunity for you to become an integral part of a dynamic organisation, working to help people across the UK.At the heart of the Money and Pensions Service are our values - caring, connecting, and transforming, which are the foundation of our success. They permeate every area of our work and define all our business relationships and the way we work with each other. We're not only looking for the best people to come and work for us, but we need people who align themselves with our values: Caring We care about our colleagues and the people whose lives we are here to transform. Connecting We will transform lives through our ability to make positive connections. Transforming We are committed to transforming lives and making a positive societal impact. Our Inclusive Working Environment By fostering our values, we are immensely proud of the inclusive working environment that we have created. The diversity of our people is a strength that we embrace and wish to build upon, so we are committed to attracting people of all backgrounds. We work hard to ensure that we have a progressive approach to inclusion, equity, and belonging. We really do want our colleagues to "bring their whole selves to work."Our colleague and ally networks encompass LGBTQ+, neurodiversity, women's health, men's health, ethnicity, and diversity. What We Offer Generous Annual Leave - 30 days plus Bank Holidays Pension scheme - contributions matched 2 to 1 (up to 10% of your salary) Interest-free loan for season tickets for buses and trains Cycle to work Scheme Subsidised eye tests & flu jabs Life assurance scheme Give as you earn scheme Employee assistance programme (EAP) PAM Assist and PAM Life scheme (Wellbeing) Enhanced family and sick pay Paid volunteering (2 days a year) Recognition Scheme Discounts portal to numerous retailers Flexible Working At MaPS, we take pride in our flexible approach to work. As standard, we work on a hybrid basis with a minimum of 2 days in the office per