4Recruitment Services

Waste Collection Operative Rotherham £13.56ph To undertake operational duties in all weathers which will involve a wide range of physically and mentally demanding tasks. To operate mechanical bin lifting machinery on a daily basis within strict health and safety procedures/guidelines. To be responsible for the careful day to day use, maintenance, security of vehicles, machinery and equipment. To be customer focussed, polite and courteous when responding to service improvement requests and when necessary to report problems to the driver, supervisor or manager. To work under the guidance of the driver and supervisor in conjunction with the use of personal initiative to deliver services to a professional standard and within agreed guidelines. To work to agreed schedules, standards and where necessary respond positively to new initiatives as required or directed by your line managers ensuring all targets are met. To find out more information please contact (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency

4Recruitment Services are seeking a Housing & Welfare Officer to work for our client based in Walsall. Purpose of the role: To provide a highly specialised Housing and Welfare service an all matters relating to Housing, Housing rights in accordance with the homelessness legislation, income maximisation, promotion of welfare benefits, protection of welfare rights and the delivery of increased prosperity and wellbeing to customers across the borough in accordance with Council policy, procedure and objectives. To support the delivery of joint working and externally funded projects and initiatives within the service and with other partner agencies/stakeholders. To represent customers in Tribunals and/or Court Hearings in relation to Housing and Welfare matters. DUTIES AND RESPONSIBILITIES INCLUDE: To work with members of the public who are applying for housing or welfare benefits assistance from the Council, offering high standards of customer care at all times. To work effectively and efficiently to assess risk and escalate issues of concern, minimise customer-waiting times, reduce the number of missed and unanswered telephone calls and to maximise the resolution of all customer enquiries at the first point of contact. To prevent and resolve homelessness wherever possible by providing advice, support and information to those with housing need To assess the suitability of households for participation in the Council s private rented sector access scheme (direct lettings) based on their present housing situation, income, support needs and other circumstances. To advise households looking for private rented sector accommodation in relation to their obligations as a tenant and to provide appropriate support and assistance in any efforts made to secure accommodation; including support and assistance in relation to the accurate and timely submission of Housing Benefit claims and the updating/completion of any other claim for welfare benefits. To make decisions on the outcome of individual homelessness applications in cases under Part VII of the Housing Act 1996 as amended, accepting or refusing duties as appropriate in accordance with statute, case law and the Homelessness Code of Guidance. In line with framework of statute law, Central government guidance, case law precedents, and other relevant legal instruments. To manage the assisted choice process for applicants who are assessed as having a priority for housing under the Council s scheme of allocation and nominations. To make appropriate referrals to other agencies where the nature of their support needs requires a more complex level of intervention e.g. applicants with serious mental health issues, ex-offenders, entrenched rough sleepers and applicants with serious substance misuse problems. To be responsible for the nomination of applicants with sufficient priority for housing association and other accommodation (including long term temporary accommodation and private rented sector) in accordance with the Council s scheme of allocation. To provide appropriate advice and information about welfare benefits and housing options to all callers requiring assistance. To provide an advice and information service to non-priority need applicants to assist them in their own efforts to secure suitable accommodation. To carry out full housing options interviews/assessments with all applicants threatened with homelessness, carrying out enquiries into applicants circumstances, checking and verifying documents where housing assistance is requested, providing advice and appropriate assistance including money advice to enable applicants to remain in existing accommodation or to source alternative affordable accommodation. To prevent and resolve homelessness wherever possible by negotiation with and/or between personal callers, their families, landlords, solicitors, financial institutions and other housing providers. ESSENTIAL REQUIREMENTS INCLUDE: Proven experience of working in line with Housing Legislation, Welfare Benefits, Housing and Council Tax benefit, money management, regulations and working practises. Proven knowledge and ability to interpret legislation and law and how it impacts customer service deliver. Proven experience of developing and maintaining good working relationships with a wide range of stakeholders. An ability to understand people and the complex nature of some of their interactions Enhanced DBS check Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer. To discuss this vacancy in further detail or any other vacancies, please contact our Team on (phone number removed) or email (url removed)

Business Services Advisor Location: Newbury, Berkshire, RG18 Pay Rate: £15.14 per hour Contract: Temporary to Permanent Hours: Choose from either: 37.5 hours per week Monday to Friday, 9:00am to 5:00pm (1-hour lunch) 40 hours per week Monday to Friday, 8:30am to 5:00pm (30-minute lunch) We are looking for a highly organised Business Services Advisor to join a busy and supportive team in Newbury. This is an excellent opportunity for someone with strong administrative skills who enjoys working in a varied role, supporting the day-to-day running of business operations. Key Responsibilities Provide administrative and organisational support to the Business Services team Maintain company computer files for customers and suppliers using internal databases Carry out document control, including checking daily and monthly reports and completing end-of-month reporting for managers and customers Support the coordination of external training Assist with organising company events and liaise with external suppliers Maintain service checks, contract review records, SDAs and PAT testing results Assist with external accreditations Maintain internal and external documentation Manage business calendars, meetings and appointments Support facilities management activities Order stationery and office supplies Support the maintenance and updating of internal software programmes Provide general administrative support to colleagues as required To be successful in this role, you will have: Previous experience in an administrative or business support role Excellent organisational skills and attention to detail Strong communication skills, both written and verbal Good IT skills, including Microsoft Office The ability to manage multiple tasks and prioritise your workload effectively A proactive approach and willingness to support the wider team If you're looking for a varied administration role with the opportunity to secure a permanent position, we'd love to hear from you. To find out more information please contact Lily at (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.

4Recruitment Services are seeking an Anti-Social Behaviour (ASB) Tenancy Specialist . The client will only consider candidates you have extensive experience ASB. The post holder will be covering the Morden area. The Tenancy Specialist will be required to: provide high level expertise on Tenancy Fraud, Anti-Social Behaviour (ASB), Domestic Abuse and legal action for tenancy enforcement be responsible for case management and will work closely with field based Neighbourhood Response Officers to ensure effective investigation of cases and that the most appropriate, cost effective and proportionate action is taken. DUTIES AND RESPONSIBILITIES INCLUDE: Managing all tenancy fraud, sub-letting and Right To Buy (RTB) fraud cases across the region, including conducting investigations or tasking colleagues to investigate locally. The effective case management of anti-social behaviour cases, directing and supporting colleagues with investigations and enforcement action. Deciding on the most appropriate action against those who commit tenancy fraud or perpetrate anti-social behaviour and the most appropriate support for victims. Preparing legal files and managing legal action cases for tenancy enforcement and fraud. Working with solicitors, process servers and bailiffs. Represent Clarion HA at court for tenancy fraud, ASB and other (non arrears) tenancy related legal cases such as legal disrepair as required. Managing complex tenancy management cases referred from Customer Support e.g. complex successions, complex end of tenancy reviews etc. Liaising with and assisting the Police and other partners to acquire evidence that can be used to identify fraud and/or criminal proceedings. This may include interviews at the Police station and /or on surveillance operations to ensure a co-ordinated response. Liaising with internal and external agencies such as Women s Aid, NFI, local authorities, mediation, solicitors or support services. ESSENTIAL REQUIREMENTS INCLUDE: Essential your CV confirms experience in Anti social Behaviour (ASB) Housing background would be beneficial An excellent understanding of anti-social behaviour and/or tenancy fraud Excellent knowledge of relevant legislation in respect to tenancy management, fraud, ASB and legal disrepair Experience of investigative interviewing, ideally for fraud and/or ASB. Good investigative, intelligence gathering and problem solving skills. Positive mindset with a focus on solutions. Able to weigh up different views, exercise good judgement and make decisions. Confident and able to challenge in a positive and constructive manner. Resilient and adaptable. Excellent communicator, able to adapt approach to the audience. Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer. To discuss this vacancy in further detail or any other vacancies , please contact our Team on (phone number removed) or email (url removed)

Complaints Investigator Remote We are currently recruiting 5 Complaints Investigators to join a busy and impactful team Remotely. This is a great opportunity for individuals with strong investigative and communication skills who are passionate about delivering fair outcomes and improving resident experiences. Role Overview You will be responsible for investigating and resolving complaints raised by residents, ensuring each case is handled fairly, efficiently, and in line with the 2024 Housing Ombudsman Complaint Handling Code. This role plays a key part in promoting a positive complaint-handling culture and strengthening relationships with residents. Key Responsibilities Conduct thorough investigations into resident complaints, gathering and analysing all relevant information Liaise with internal teams and external contractors to support effective complaint resolution Ensure all activities comply with the Housing Ombudsman Complaint Handling Code and regulatory standards Accurately record all interactions and case details within the CRM system Identify recurring issues and provide feedback to support service improvements and reduce complaint volumes Success Measures Timely and fair resolution of complaints in line with service level agreements High levels of resident satisfaction and positive feedback Full compliance with the Housing Ombudsman Complaint Handling Code To find out more information please contact Lily at (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.

Information Governance Manager Worcestershire £29.60 ph PAYE WR5 2NP - HYBRID Ongoing contract This is an exciting opportunity for an information governance professional to support a broad range of governance, compliance and information management activities across the Council. The successful candidate will play a key role in helping to ensure the Council meets its statutory obligations while supporting organisational change as preparations continue for Local Government Reorganisation in 2028. Key responsibilities will include: • Providing expert advice and guidance on data protection and information governance matters • Supporting the development and review of Information Sharing Agreements • Completing and advising on Data Protection Impact Assessments (DPIAs) • Drafting and reviewing Privacy Notices and other governance documentation • Managing and responding to individual rights requests under UK GDPR • Supporting the handling of Freedom of Information (FOI) and Environmental Information Regulations (EIR) requests • Investigating and responding to information security incidents and data breaches • Providing information governance support to corporate projects and transformation programmes • Contributing to information and records management initiatives across the Council To find out more information please contact Abbie at (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.

Second Chef We are looking for an experienced and enthusiastic Second Chef to join a busy catering team, supporting the delivery of high-quality food across restaurants, hospitality events, and function catering. Working across multiple venues, you will assist with the preparation, cooking, and presentation of meals to consistently high standards while ensuring food is produced safely, efficiently, and on time. You'll also support menu planning, stock control, ordering, and the day-to-day running of the kitchen. The successful candidate will have previous experience in a professional kitchen, a good understanding of food safety and hygiene legislation, and the ability to lead and motivate kitchen staff when required. Experience catering for functions or events and producing menus for a variety of dietary requirements would be advantageous. Key responsibilities include: Preparing, cooking, and presenting high-quality meals. Supporting menu planning, costing, and stock management. Supervising kitchen assistants and porters. Maintaining high standards of food hygiene, cleanliness, and health and safety. Monitoring stock rotation, temperature controls, and food quality. Assisting with hospitality and function catering, including bespoke requests and dietary requirements. Ensuring kitchen equipment is maintained and any issues are reported promptly. This is an excellent opportunity for a motivated chef who thrives in a fast-paced environment and takes pride in delivering exceptional food and service.

Disabled Facilities Grant Officer Hackney £36.78 ph Full time Experience in administering DFG s and interpreting recommendations provided by an Occupational Therapist A knowledge of building construction and ability to draw up a schedule of works required for a disabled facility grant based on an inspection Experience of carrying out financial means test assessments A knowledge of the Housing, Grants Construction and Regeneration Act which governs the process of DFG s Experience of surveying residential properties and preparing specifications, drawings, and schedules of work A strong understanding of building construction, building regulations, and health & safety Experience of managing adaptation or improvement projects, ideally including Disabled Facilities Grants The ability to liaise effectively with clients, contractors, architects, and internal teams, and to resolve issues on site To find out more information please contact (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency

Ref: Location: Greater London Hours: Monday to Friday 8am-5pm Pay: £47,800 + overtime Duration: Ongoing Contract Duties The successful candidate will be responsible for delivering both planned preventative maintenance (PPM) and reactive maintenance activities across a range of building services systems, ensuring assets are maintained safely, effectively and in compliance with client and statutory requirements. Key Responsibilities Carry out planned preventative maintenance (PPM) tasks in accordance with maintenance schedules. Respond to reactive maintenance requests and breakdowns across various client sites. Undertake fault finding, repairs and minor remedial works on electrical and building services equipment. Complete all maintenance documentation accurately via the CAFM system and timesheet portal. Ensure all works are carried out in compliance with health and safety regulations and industry best practice. Liaise professionally with site contacts, customers and management teams. Escalate major defects or recommendations for further works where required. Maintain company vehicle, tools and equipment in a safe and professional manner. Essential Requirements City & Guilds Level 3 qualification in an electrical discipline (or equivalent). Previous experience within Facilities Management or Building Services Maintenance. Experience carrying out both reactive maintenance and PPM activities. Strong fault-finding and problem-solving skills. Ability to work independently across multiple sites. Full UK driving licence with a clean driving record. Good communication and customer-facing skills.

HR Advisor We are looking for an experienced and proactive HR Advisor to join a busy HR and Organisational Development team. In this role, you will provide timely and professional HR advice and support to managers and HR Business Partners across a wide range of people-related matters. You will support employee relations casework, workforce planning, organisational development, policy implementation, and initiatives designed to improve employee engagement and performance. Key responsibilities include: Providing professional HR advice and guidance to managers on employment matters and HR policies. Supporting employee relations cases, workplace conflict, and dispute resolution. Advising on workforce structures, organisational change, and working practices. Supporting the development and implementation of effective HR policies and procedures. Contributing to workforce planning and training and development initiatives. Working collaboratively with managers, HR colleagues, and Trade Union representatives. Supporting HR and organisational development projects and continuous improvement activities. Maintaining accurate records and providing HR data and insight to support effective decision-making. Identifying HR risks and providing practical, business-focused solutions. The successful candidate will have experience providing HR advice within a large or complex organisation, with a good understanding of employee relations, people management, workforce planning, and HR policy. CIPD membership or relevant professional development is desirable. You will have excellent communication and interpersonal skills, strong IT literacy, and the ability to build effective relationships with managers and stakeholders at all levels. Experience working with Trade Unions and handling employee relations casework would be advantageous. This is an excellent opportunity for a motivated HR professional looking to develop their career while making a positive impact on people, performance, and organisational culture.

4Recruitment Services are seeking a Family Time Supervisor to work for our client based in Barnsley. The primary focus of this role will be to facilitate and supervise family time (supervised contact) between children and their parents or family members. You will help ensure that family time is safe, positive, child-focused and supportive, while maintaining appropriate professional boundaries and promoting the welfare and best interests of the child. You will be responsible for observing and accurately recording family interactions, identifying and reporting any concerns, and producing clear, factual and timely records. Alongside supervising family time, the role will include undertaking some direct work with children and completing home visits with children and families. You may also provide practical guidance and support to families, work collaboratively with colleagues and partner agencies, and contribute to agreed plans and outcomes. This is a fully office-based role in Barnsley, with travel required to support home visits and other work-related activities. DUTIES AND RESPONSIBILITIES INCLUDE: Facilitate and supervise family time between children and their parents or family members. Ensure that all family time sessions are safe, child-centred and conducted in line with agreed arrangements. Observe and accurately record interactions, behaviour, engagement and any relevant concerns. Produce clear, objective and timely written records and reports following family time sessions. Build positive and professional relationships with children and families using a respectful, non-judgemental and inclusive approach. Undertake direct work with children, where required, to support their wellbeing and individual needs. Complete home visits with children and families as part of planned support and assessment work. Recognise, respond to and report safeguarding concerns in line with organisational policies and procedures. Maintain accurate and confidential records using relevant electronic recording systems. Work collaboratively with colleagues and partner agencies to support positive outcomes for children and families. Participate in team meetings, supervision, training and ongoing professional development. ESSENTIAL REQUIREMENTS: Hold a full UK driving licence. Have access to their own vehicle and be able to travel as required for the role. Experience of working with children, young people and families and will understand the importance of safeguarding, confidentiality and professional boundaries. An enhanced DBS Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer. To discuss this vacancy in further detail or any other vacancies, please contact our Team on (phone number removed) or email (url removed).

We are currently looking for a Recycling Operative. You will be working in Wolverhampton. This is looking to start ASAP Monday - Friday 09:00am - 17:00pm Temp Contract - Ongoing Pay rate - 13.47ph paye Job Purpose To provide a helpful, courteous and professional service to the public by helping them to dispose of their waste, whilst maximising recycling. Assist in the operation in accordance with the Environmental permit, Planning Permission and Council Procedures. Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer. To discuss this vacancy, please apply to the job with your updated CV

Accounting Technician (ASC Payments & Billing) Location: Solihull, B91 Pay Rate: £13.90 per hour Working Pattern: Onsite presence required during training, once training is completed, the role moves to hybrid basis Hours: Flexible - start between 8:00am and 9:30am, finish time dependent on start, 7.24 minutes a day. 30-minute unpaid break. Duration: Temporary basis, 9 months to cover Maternity leave. About the Role Accounting Technician within the Adult Social Care Payments & Billing Team to join a busy local authority finance team based in Solihull. This is an excellent opportunity for someone looking to grow their experience in finance within the public sector, particularly in payments and billing within social care services. Key Responsibilities Processing invoices accurately and in a timely manner Working with the Controcc system - training provided if required Liaising with care providers to resolve payment and billing queries Handling queries from social workers regarding payments Managing payments to providers delivering social care services Raising invoices and supporting the billing function Initially focusing on payments, with billing responsibilities increasing once confident About You We are looking for a motivated and reliable individual who is keen to learn and develop within a finance environment. Essential: Basic Finance knowledge or experience including Finance Admin and Accounts Payable. Good attention to detail and organisational skills Strong communication skills for dealing with internal teams and external providers Willingness to learn and adapt Experience / Background: Open to graduates or post-graduates Experience within a finance team or accounts payable is desirable but not essential 5 GCSE's or equivalent - Grades A-C or 4-9, including Maths and English What's on Offer Flexible working hours to support work-life balance Hybrid working model Supportive team environment with full training provided Opportunity to develop public sector finance experience If you're a driven individual with a finance background or interest, looking for your next opportunity, we'd love to hear from you!

Disabled Facilities Grant Officer Location: Hackney East London Rate: £27.29 per hour PAYE Contract role The Role As a Disabled Facilities Grant Officer, you will assess and process Disabled Facilities Grant and Minor Adaptation applications from initial assessment through to completion. Working closely with Occupational Therapists, residents, contractors and other stakeholders, you will ensure adaptations are delivered efficiently, safely and in line with current legislation. You will carry out property inspections, prepare schedules of work and specifications, monitor adaptation works, assess grant eligibility and financial means tests, and ensure projects meet the required standards. The role also includes assessing housing conditions, processing property licensing applications where required, and supporting the Council's work to improve standards within the private rented sector. Key Responsibilities Assess and process Disabled Facilities Grant (DFG) and Minor Adaptation Grant applications. Interpret recommendations provided by Occupational Therapists. Survey residential properties and prepare specifications, drawings and schedules of work. Monitor adaptation works to ensure quality, compliance and timely completion. Carry out financial means test assessments for grant applications. Assess housing conditions and management standards. Process property licence applications and undertake property inspections where required. Liaise with residents, contractors, architects, Occupational Therapists and internal teams. Take appropriate action to ensure compliance with relevant housing legislation. Maintain accurate records and provide excellent customer service throughout the grant process. To be successful in this role, you will have: Experience administering Disabled Facilities Grants (DFGs). Experience interpreting Occupational Therapist recommendations. Knowledge of the Housing Grants, Construction and Regeneration Act. Experience surveying residential properties and preparing specifications, drawings and schedules of work. If you have experience delivering Disabled Facilities Grants and managing home adaptation projects, we would love to hear from you. Apply today for immediate consideration. To find out more information please contact Lily at (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.

4Recruitment Services are seeking to recruit a Personal Advisor (Leaving Care Services) for our client based in Liverpool. THE ROLE: To contribute to the operational delivery of an effective Children s Social Care Service as part of a team responsible for safeguarding and promoting the welfare of children and young people who will be leaving or have left care provision, continuously improving outcomes. To be responsible for support provision for allocated cases, in accordance with national and departmental procedures and guidance. To contribute to managing the reputation of the service and the Council, complying with national and service procedures and guidance. DUTIES AND RESPONSIBILITIES INCLUDE: Provide advice and practical support to care leavers, including information and advice to enhance financial capability, accommodation options, education, training and employment, leisure and sporting and cultural opportunities to enable care leavers to enjoy and participate in community life. Participate in the assessment, preparation, monitoring and review of Pathway Plans, ensuring a person-centred focus and empowering young people and their families. Promote and facilitate contact for young people with their birth family members, providing supervision and assessment as required. Co-ordinate the provision of services and take reasonable steps so that care leavers make use of services. Maintain information about care leavers progress and well-being through a range of methods including direct contact. Assist young people to maintain positive health and well-being as well as targeted advice and support to access specialist health services. Support young people to develop their confidence and decision-making capacity. Identify and assess levels of risk and need and take responsibility for reporting risk through the line management structure. Identify and report safeguarding issues in line with legislation and local procedures. Work co-operatively with colleagues and provide expertise/consultative service relating to young people s experiences in care and after they leave care. Work in partnership within the Council and across agency boundaries including statutory, voluntary and local community and faith groups. Attend and represent the department at a range of meetings including reviews and case conference meetings. Be responsible, as specified in Departmental Guidance, for accurate, timely and up to date data entry on all cases including: data entry on ICS and any other electronic tools or database data required for specific PIs/targets Ensure that client information data is lawfully gathered, accurate, up to date and only divulged in accordance with the Data Protection Act 1998 and the local government common law duty of confidentiality. Failure to apply these duties can lead to the individual or the Department facing court proceedings. ESSENTIAL REQUIREMENTS INCLUDE: Substantial experience of working and engaging with young people. Experience of working with a variety of different agencies and social care professionals and working in a multi-racial/multi-cultural community. Experience of dealing effectively with sensitive and confidential matters, pressure and conflict. Ability to formulate plans for intervention and service provision for young people. The role holder must hold a full driving license and have access to a vehicle on a daily basis. Enhanced DBS check Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer. To discuss this vacancy in further detail or any other vacancies, please contact our Team on (phone number removed) or email (url removed).

Service Accountant Harrow £475 500 per day Full time Key Responsibilities To provide professional financial advice and support to a service Division or Directorate based on a sound understanding of the business and the regulatory/accounting regime. To co-ordinate both the revenue and capital budget preparation, budget monitoring and closure of accounts work for the relevant service area. To forge an excellent working relationship with the service directorate, whilst maintaining professional integrity and not compromising on financial best practice. To lead and/or participate in improvement projects or matrix management projects as directed, as part of the Division s transformation and improvement agenda. Generic Duties To demonstrate a commitment to the Council s Equal Opportunities Policy and the ability to understand and implement the policy in relation to the job responsibilities To ensure compliance with your responsibilities as laid out in the council s health and safety policy and take an active role in promoting a positive health and safety culture. To promote and participate in the council s individual performance appraisal and development initiatives and information management best practice. To ensure compliance with the council s information security policies and maintain confidentiality. In accordance with the Immigration Act 2016, where the role is customer-facing and the post holder is required to speak to members of the public, the ability to converse at ease with customers and provide advice in accurate spoken English is essential for the post To find out more information please contact (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency

Senior Finance Officer - Harrow PAYE: £300 per day Hybrid 2-3 DAYS PER WEEK ONSITE Children social care environment and Council experience essential The post exists to provide accountancy support and advice as appropriate to the section worked in including: Undertake budget preparation, budget monitoring and closure of accounts work; Provide a range of professional financial support, advice and information to budget managers and more senior members of the Finance Division; To complete financial and statistical returns and grant claims; To operate appropriate financial systems and administration for specific services areas. To lead and/or participate in improvement projects or matrix management projects as directed, as part of the Division s transformation and improvement agenda. Essential criteria a) Up to date relevant knowledge of accounting practices preferably in the public sector. b) Working knowledge of using of computerised financial systems, ideally SAP and Microsoft Office products. c) Must have a clear understanding of the diverse nature of Harrow s communities and Harrow s workforce, and the implications for service delivery. d) Demonstrable and proven knowledge and experience of managing or performing some of the key duties/accountabilities related to this post e) Experience of using of computerised financial systems, ideally SAP and Microsoft Office products. To find out more information please contact Abbie at (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.

Qualified Social Workers Opportunities Across the UK Are you a qualified social worker looking for your next opportunity? Whether you're actively searching for a new role or simply curious about what's available, I'd love to hear from you. We work with local authorities and organisations across the UK and currently have a wide range of vacancies in a variety of social work settings, including permanent and locum positions. Opportunities available in: Children's Services Adult Services Mental Health Hospital Social Work Learning Disabilities Safeguarding Duty & Assessment Child Protection Looked After Children Leaving Care Fostering & Adoption Independent Reviewing Officer (IRO) Senior Practitioner Team Manager Whether you're looking for full-time, part-time, hybrid, remote (where available), locum, or permanent work, I can help match you with roles that suit your skills, experience, and career goals. I'd love to hear from you if you are: A qualified social worker. Looking for your next role or considering a move. Interested in opportunities anywhere in the UK. Registered (or eligible to register) with the relevant UK social work regulator. Get in touch If you're interested, simply apply or send me a message to letting me know: The type of social work you're looking for. Your preferred location(s). Whether you're interested in locum or permanent work. When you're available to start. Even if you're not looking right now, feel free to get in touch. I'm always happy to have a confidential conversation and keep you updated with future opportunities that match your experience. Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.

Planning Technical Support Officer Hertford Location: Hertford, SG13 (One day in the office per week minimum). Salary: £94.05 per day. Full Time Monday to Friday 37 hours (Will consider part time 22 hours). Contract: Up to October 2026 possibly beyond. We are seeking an experienced Planning Technician to provide technical support to a busy Planning Service. The candidate MUST be experienced in the validation process of planning applications in a Local Planning Authority setting. Working as part of the Development Management team, you will be responsible for validating planning applications, maintaining planning records, handling enquiries from customers and stakeholders, preparing correspondence, and supporting planning officers with case management activities. Key Responsibilities Validate and register planning applications. Maintain accurate planning records and databases. Respond to customer enquiries by telephone, email and potentially in person. Process planning documentation and consultations. Assist planning officers with administrative and technical tasks. Support the delivery of an efficient and customer-focused planning service. Support the role of the council in the digitization of some of its planning data (TPOs) Requirements Experience of planning administration or development management processes. Good IT skills and experience using case management systems. MUST have knowledge/experience of UNIFORM Strong attention to detail and organisational skills. Excellent customer service and communication abilities. Ability to work independently and manage a varied workload. Recruitment is done in line with safe recruitment practices 4Recruitment Services is an equal opportunities employer. To discuss this vacancy or other vacancies in your area please contact Liam Heddle on (url removed)

4Recruitment Services are seeking a Housing Complaint Investigator to work for a housing association. You will be required to investigate and resolve complaints raised by residents, ensuring fair and timely resolutions in compliance with the 2024 Housing Ombudsman Complaint Handling Code. The role is critical in fostering a positive complaint-handling culture and maintaining strong relationships with residents. Following a period of initial training, you will have the opportunity to work in a hybrid capacity, with the flexibility to work from home. You can choose to be based from one of three office locations: Westminster, Ealing or the Pitsea site. DUTIES AND RESPONSIBILITIES INCLUDE: Conduct detailed investigations into resident complaints, gathering and analysing all relevant information to provide fair resolutions. Collaborate with internal teams and external contractors to collect evidence and support complaint resolution. Ensure all complaint-handling activities comply with the Housing Ombudsman Complaint Handling Code and relevant regulatory requirements. Maintain accurate and transparent records of all complaint-related interactions within the CRM system. Provide feedback to management and relevant teams on recurring issues to support service improvements and reduce complaint volumes. ESSENTIAL REQUIREMENTS INCLUDE: Proven experience in a similar role within a contact centre or customer service environment. Experience working within social housing or a similar public sector service environment (preferred). Excellent communication skills, both verbal and written, across telephone and digital platforms. Strong organisational and time management skills, with the ability to meet service level agreements (SLAs). Proficient in CRM systems, contact centre software (Genesys), and digital communication tools. Demonstrable experience working within a complaints-handling environment. Excellent knowledge and understanding of the Housing Ombudsman Complaint Handling Code. Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer. To discuss this vacancy in further detail or any other vacancies, please contact our Team on (phone number removed) or email (url removed)