Universal Business Team

23 job(s) at Universal Business Team

Universal Business Team
Jul 07, 2026
Full time
Location: Clerkenwell, London (Hybrid - 3 days in studio) Salary & Benefits 35,000 - 40,000 (negotiable depending on experience) Full time Monday - Friday (8 hour days) flexible start / finish times (7am / 8am - 4pm / 5pm) Bonus scheme Paid commute time Lunch allowance when in the office 23 days holiday plus bank holidays, increasing with service Birthday off Pension The Opportunity We are recruiting on behalf of a growing, design-led construction products business looking to strengthen its in-house design capability with the appointment of a Technical Design Coordinator. This is a hands-on, project-focused role where you will manage multiple live projects and act as the link between customers, architects, contractors and internal teams. You will be involved from order through to completion, ensuring designs are accurate, deliverable and aligned with project requirements. The role will suit someone who enjoys combining CAD-based technical design with project ownership and stakeholder interaction, rather than purely producing drawings. Key Responsibilities Produce and review GA drawings, layouts and technical documentation Coordinate projects from order through to completion Liaise with customers, architects, contractors and internal teams Manage multiple projects simultaneously, ensuring steady progress Take ownership of timelines, resolving issues and driving projects forward Coordinate external design resource and review outputs Manage design changes, approvals and sign-off Support installation teams with technical queries Work closely with operations to ensure designs are practical and manufacturable What We're Looking ForEssential At least 3 years' experience in technical design, design coordination or similar within construction or manufacturing Strong CAD capability, ideally SolidWorks or Autodesk Experience working on construction-led or product-based projects Confident communicator, comfortable dealing directly with customers and stakeholders Highly organised with the ability to manage multiple projects Proactive, with a strong sense of ownership and problem-solving approach Desirable Experience with architectural metalwork, balustrades, fa ades or similar systems Exposure to design for manufacture Experience working with architects, developers or contractors Why Apply Opportunity to join a growing business investing in its design function Modern studio environment in Clerkenwell Role with clear ownership and responsibility across projects Collaborative team with scope to shape processes and make improvements Additional Information This is a technical CAD-based role using SolidWorks, focused on construction-related design and project coordination. It is not a graphic or creative design position. IND25
Universal Business Team Ellon, Aberdeenshire
Jul 06, 2026
Full time
Salary: 35,000 - 45,000 (negotiable depending on experience plus bonus) Flexible working hours with a typical start between 7am and 8am and finish between 4pm and 5pm Early finish available where workload allows 23 days holiday plus bank holidays with additional days for service and your birthday off Lunch provided On site parking Excellent opportunity for progression within a growing business An exciting opportunity has arisen for an experienced HSEQ Coordinator to join a growing and highly regarded business within the construction and manufacturing sector. This is a varied and hands on role offering real responsibility and autonomy. You will take ownership of health, safety, environmental and quality activities across the business, while also supporting wider operational and administrative functions. This is not a purely desk based role, and would suit someone who enjoys being involved across the business, building relationships and making a tangible impact. The position is stand alone, giving you the opportunity to shape processes, take initiative and play a key part in maintaining and improving standards as the business continues to grow. Key responsibilities Coordinate and carry out HSEQ inspections, audits and compliance activities Maintain and update risk assessments, policies, procedures and key registers Support external audits and certification processes, ensuring the business remains compliant Record and investigate accidents and near misses, ensuring actions are completed and reviewed Manage and track actions through to completion, maintaining clear documentation Coordinate training activities, inductions and toolbox talks Arrange emergency drills and ensure preparedness across the site Support contractor and supplier compliance including documentation and checks Provide wider business support including facilities coordination, fleet administration and general operational tasks About you Previous experience within a health, safety, environmental or quality role is essential Proactive, practical and confident working with a range of stakeholders across the business Comfortable taking ownership and working independently in a stand alone position Strong organisational skills with the ability to manage multiple priorities A common sense approach to HSEQ rather than a heavily process driven or overly corporate mindset Excellent attention to detail with a commitment to maintaining high standards This role would suit someone who enjoys variety, thrives in a collaborative environment and wants to develop their career within a business that values initiative, attitude and continuous improvement. IND25
Universal Business Team Whitnash, Warwickshire
Jul 06, 2026
Full time
UBT is a trusted provider of business services to over 1,000 independent UK companies. Our in-house recruitment consultancy delivers high-touch, values-driven hiring solutions across a wide range of sectors and roles: from entry-level to executive. We're looking for a driven and professional sales professional to grow and retain our recruitment client base. It is a stand alone role supporting a highly experienced delivery team. You'll be advising SMEs on people, culture and talent acquisition strategies with the aim of securing new business, and handing over roles to our expert delivery team. This will be done via the telephone, video calls (Teams, Zoom etc.), in person and at various events. This is a consultative sales position comprising key account management and new business development. If you are a business development manager, sales executive, talent acquisition consultant or a recruitment consultant seeking to broaden your commercial experience and further your career, then please apply. What you'll do: Develop and manage client relationships Win new and lapsed business Provide high levels of account management to existing business Sell tailored recruitment solutions across all functions and levels Lead discovery meetings and consult on market trends Requirements Proven B2B sales success and a genuine relationship builder Recruitment experience (highly desirable) Confidence in pitching to senior stakeholders Organised, proactive, and target-driven Benefits Why join us? Supportive, collaborative culture with real progression A full programme of training Competitive salary ( 30,000- 40,000) Neg. Plus Bonus Car or Allowance + daily lunch provided Hybrid working - a day a week from home. Private Healthcare IND25
Universal Business Team Kimbolton, Cambridgeshire
Jul 06, 2026
Full time
Our client, a leading packaging solutions provider based in Kimbolton, Cambridgeshire , is seeking an experienced Sales & Marketing Manager to lead and align both their sales and marketing functions. This is a pivotal leadership role responsible for driving revenue and margin growth, strengthening market presence, and ensuring a cohesive, insight-led commercial strategy across the business. The successful candidate will oversee the full sales operation, alongside developing and executing the company's marketing strategy. This role offers a unique opportunity to shape the commercial direction of the business at an exciting stage of growth. Key responsibilities Sales Leadership & Strategy Lead, manage, and develop the entire sales function, including Field Sales, Internal Account Management, and Business Development teams Set and deliver sales targets, forecasts, and budgets aligned with overall business objectives Report sales KPIs, optimisations, insights, and performance metrics to the leadership team Develop and implement a clear sales strategy to drive new business acquisition and account growth Monitor sales performance metrics and provide regular reporting, insights, and improvement plans to the leadership team Coach and mentor the sales team to improve performance, capability, and engagement Identify new market opportunities, sectors, and routes to market Work closely with key customers to strengthen relationships and maximise long-term value Ensure effective pipeline management and CRM utilisation across all sales teams Marketing Strategy & Execution Develop and execute a results-orientated multi-channel marketing strategy aligned with business goals Report marketing KPIs, optimisations, insights, and performance metrics to the leadership team Collaborate with key stakeholders across the business to develop new propositions and enhance existing ones Lead a new website implementation project Drive new product launches Shape the company brand narrative and ensure consistent messaging, with a focus on sustainability, innovation, and customer care Digital & Campaign Management Website & SEO: Maintain and update website, lead SEO & AdWords strategies, and analyse performance metrics Social media & email marketing: Build and manage targeted campaigns end-to-end and analyse performance Content creation: Plan and produce high-quality written content across platforms Regularly test and optimise campaigns to reduce CPC and CPL, and improve ROI Sales & Marketing Alignment Ensure strong alignment between sales and marketing to maximise lead generation and conversion Develop lead generation strategies that support the sales pipeline Implement processes for lead tracking, nurturing, and conversion through CRM Conduct market, customer, and competitor research to identify trends and opportunities Systems & Reporting CRM management and optimisation across both sales and marketing functions Develop dashboards and reporting frameworks to track performance across all commercial activities Manage external agencies and third-party suppliers effectively and within budget Requirements Proven experience in a senior sales and/or marketing leadership role Strong track record of managing and developing high-performing sales teams Experience in both strategic planning and hands-on execution across sales and marketing Strong understanding of digital marketing channels (SEO, PPC, social, email) Proven success in B2B product sales and marketing environments Commercially driven with strong analytical and data interpretation skills Excellent leadership, communication, and stakeholder management skills Experience with CRM systems (HubSpot or similar) and sales/marketing tools Highly organised with strong project management capability Able to work effectively independently and as part of a leadership team Experience in packaging or related industries is desirable but not essential Strong IT proficiency, including Microsoft Office and commercial systems Benefits Salary of between 60,000 and 65,000 DOE (OTE 80,000) 25 days holiday + bank holidays Employee assistance programme Full time, permanent Monday to Friday, 8.30am to 5pm (please note that this is an onsite position)
Universal Business Team Kimbolton, Cambridgeshire
Jul 06, 2026
Full time
Our client, a leading packaging solutions provider based in Kimbolton, Cambridgeshire is seeking an experienced Procurement Manager to join their Procurement Team, working alongside another Procurement Manager with responsibility for a defined portfolio of product categories. The role is responsible for sourcing, supplier management, cost control, process improvement, and ensuring compliance. This is an excellent opportunity for a commercially minded procurement professional who enjoys driving continual improvement. Key responsibilities Manage an allocated portfolio of product categories, developing sourcing strategies and ensuring continuity of supply. Build and maintain strong supplier relationships, negotiate pricing and commercial terms, and monitor supplier performance. Work collaboratively with the other Procurement Manager to ensure effective category ownership and procurement coverage. Lead and support process improvement and continual improvement initiatives across procurement activities. Maintain accurate records to support PPWR, EPR and Plastic Packaging Tax (PPT) compliance requirements. Work closely with internal departments to ensure accurate product data and timely introduction of new products. Analyse purchasing trends, identify cost-saving opportunities and support business objectives. Maintain supplier terms and conditions optimisation and working capital improvement. Stock level reviews. Ensure ERP data is accurate and maintained. Requirements Strong negotiation, organisational and analytical skills. Excellent communication and stakeholder management. Ability to manage multiple priorities in a fast-paced environment. Process improvement mindset with a focus on continual improvement. Packaging industry experience is desirable. Experience using Merlin ERP system would be an advantage. Proficient in Microsoft Office MCIPS is desirable. Previous Procurement Manager or Senior Buyer experience. Packaging industry knowledge desirable. Benefits Salary of 45,000pa 25 days holiday Employee assistance programme Supportive working environment Monday to Friday, 8am to 4.30pm or 8.30am to 5pm Please note that this is an onsite position
Universal Business Team Kimbolton, Cambridgeshire
Jul 06, 2026
Full time
Our client, a leading packaging solutions provider based in Kimbolton , Cambridgeshire is seeking a highly organised Administration Assistant to join them on a 3-month fixed-term contract. The role will primarily focus on gathering and managing supplier documentation required for compliance, while also providing administrative support to the Finance and Procurement Teams, including maintaining product information and supporting data management. A basic understanding of finance or commercial documentation would be advantageous Responsibilities: Documentation Management - Collect supplier documentation, track outstanding information, review submissions, maintain records and update tracking logs. Finance & Procurement Administration - Maintain product and supplier data. Support the review of charges Supplier Communication - Liaise with suppliers regarding documentation requests and follow up to meet deadlines. Administration & Record Keeping - Maintain accurate electronic filing systems and support audit requirements. General Business Support - Provide ad hoc administrative support and assist with process improvements. Requirements Excellent organisational skills, strong attention to detail, good communication skills, ability to manage multiple priorities, proficient in Microsoft Office. Previous administration experience, supplier documentation experience, basic finance/commercial experience, ERP systems knowledge. Procurement, compliance or product administration experience; basic purchasing or finance knowledge. Benefits Salary of 28,000pa 22 days holiday (pro rata) Employee assistance programme Supportive working environment 3-month fixed term contract Monday to Friday, 8am to 4.30pm or 8.30am to 5pm IND25
Universal Business Team Kings Langley, Hertfordshire
Jul 06, 2026
Full time
Business Development ManagerKings Langley 42,000 Basic + Uncapped Commission + Company Vehicle Permanent Monday to Friday Are you a true hunter? We're looking for an ambitious, driven and commercially focused Business Development Manager who thrives on opening doors, creating opportunities and winning new business. This is not an account management role. We're seeking a proactive sales professional who enjoys being out in the field, building relationships, identifying opportunities and driving revenue growth within technical service sectors. If you have experience selling within the Security, Facilities Management, Technical Services, Fire & Security, Building Services or related industries, we'd love to hear from you. The Role This is a field-based position where you'll spend: 3 days per week on the road meeting prospective clients 2 days per week in the Kings Langley office focused on outbound sales activity, lead generation, prospecting and pipeline development You will be responsible for identifying and securing new business opportunities, developing relationships with decision-makers and delivering consultative sales solutions that add real value to customers. Key Responsibilities Generate and secure new business opportunities across target sectors Conduct face-to-face client meetings and site visits Build and manage a strong sales pipeline Develop relationships with key stakeholders and decision-makers Deliver compelling sales presentations and proposals Achieve and exceed sales targets and KPIs Maintain accurate CRM records and sales activity reporting Monitor market trends and competitor activity Requirements About You We're looking for someone who is: A proven Business Development Manager with a strong track record of winning new business Experienced within the Security, Facilities Management, Technical Services, Fire & Security or related sectors A confident hunter who enjoys prospecting and opening new doors Self-motivated, resilient and target-driven Professional and credible when engaging with senior decision-makers Excellent at building relationships and influencing clients Organised with strong planning and time management skills Comfortable working independently and managing their own territory Benefits 42,000 basic salary Uncapped commission structure Company vehicle Permanent full-time position Monday to Friday working pattern Supportive and ambitious business environment Genuine opportunity to make an impact and grow your career Ready to drive growth? If you're a motivated Business Development professional who enjoys the thrill of winning new business and wants to join a growing organisation with strong ambitions, we'd love to hear from you. Apply today and take the next step in your sales career.
Universal Business Team Basildon, Essex
Jul 04, 2026
Full time
Our client, a well established family run business based in Basildon, is seeking a highly organised and proactive Operations Administrator to support the day-to-day running of their busy Operations Department. This is a fast-paced role requiring a candidate who can think quickly, manage multiple priorities, and adopt a solution-focused approach to problem-solving. The ideal candidate will have previous experience within an operations, transport planning, logistics, or supply chain environment and will be confident liaising with suppliers and customers, and ensuring operational processes run smoothly and efficiently. Strong attention to detail, excellent communication skills, and the ability to work under pressure are essential. Key Responsibilities Manage supplier purchase orders and delivery dates within Pipedrive, ensuring all information is accurate and up to date Maintain and update delivery schedules and order information on Google Sheets Act as the main point of contact for direct supplier deliveries, resolving issues as needed Record and track action points from weekly Operations Meeting Issue end-of-day invoicing to Accounts by required cut-off times Book in standard deliveries and installation appointments with clients Handle general administrative customer enquiries related to orders, deliveries, and installations Follow up on completed deliveries and installations to gather customer feedback and log outcomes for ISO compliance Match delivery notes to corresponding orders for master filing and record-keeping, Including Proof of Delivery (POD) documentation for completed deliveries Provide Sales Team with regular updates regarding supplier lead times Requirements Previous experience in an Operations Administration, Logistics, Transport Planning, Supply Chain, or similar role. Experience working within a fast-paced operations environment where priorities can change quickly. Strong organisational and time-management skills with the ability to manage multiple tasks simultaneously. Excellent written and verbal communication skills High attention to detail and accuracy, showing strong problem-solving abilities and a solution-oriented mindset. Proficiency in Microsoft Office / Google Workspace (Excel, Word, Docs, Sheets) Ability to multitask and prioritize in a fast-paced environment Problem-solving mindset with a proactive approach Ability to work independently and collaboratively Benefits Salary 28,000 - 32,000 depending on experience Profit related bonus scheme 7.30am - 4.30am Monday- Friday with 1 hour for lunch 20 days holiday + bank holidays Please note- due to the nature of this role, it is office based amongst the team
Universal Business Team
Jul 03, 2026
Full time
Healthcare Planning & Design ArchitectShape the Future of Healthcare EnvironmentsLondon Are you passionate about creating healthcare spaces that genuinely improve patient outcomes, support clinical teams, and transform the way healthcare is delivered? We're looking for an experienced Healthcare Planning & Design Architect to take a leading role in the development of some of the UK's most important healthcare projects. This is an opportunity to work at the intersection of strategy, healthcare planning, architecture, and project delivery, helping clients turn ambitious healthcare visions into practical, high-performing environments. If you thrive on solving complex healthcare challenges, influencing strategic decisions, and guiding projects from early feasibility through to delivery, we'd love to hear from you. The Opportunity This is far more than a traditional architectural role. You'll act as a trusted advisor to healthcare organisations, working closely with clinical leaders, estates teams, and project stakeholders to define future healthcare environments. From feasibility studies and option appraisals through to concept design and design management, you'll ensure projects are strategically aligned, clinically effective, and deliverable. You'll also play a pivotal role in coordinating multidisciplinary design teams, ensuring that every solution balances operational efficiency, patient experience, design quality, and commercial viability. What You'll Be DoingLead Healthcare Planning & Feasibility Studies Develop robust healthcare feasibility studies and strategic assessments Evaluate site opportunities, constraints, development options, and phasing strategies Produce option appraisals that support informed client decision-making Translate healthcare strategies into practical project solutions Drive Healthcare Planning Excellence Work directly with clinicians and stakeholders to understand service requirements Analyse patient, staff, and operational flows Define departmental relationships and functional requirements Create planning solutions that optimise performance and future flexibility Develop Strategic Design Solutions Produce concept designs, block plans, stack diagrams, and site zoning strategies Lead space planning, capacity analysis, and utilisation studies Create environments that support efficient healthcare delivery and positive patient experiences Manage Design Delivery Act as the key interface between clients and external design consultants Coordinate architects, engineers, cost consultants, and specialist advisors Review and challenge design proposals to ensure alignment with project objectives Maintain continuity between strategic vision and delivered outcomes Provide Healthcare Design Leadership Ensure projects align with healthcare planning principles, NHS guidance, and best practice Support project progression from concept through delivery Champion design solutions that are clinically appropriate, operationally effective, and commercially realistic About You You'll be a confident healthcare planning and design professional who combines strategic thinking with strong technical and spatial planning expertise. You'll enjoy engaging with stakeholders at all levels, translating complex requirements into clear design solutions, and leading multidisciplinary teams to deliver successful outcomes. Requirements Qualified Architect (RIBA Part III or equivalent) 10+ years' experience within healthcare architecture and planning Strong background in healthcare feasibility studies and option appraisals Extensive healthcare planning and space utilisation experience Experience across acute, community, and wider healthcare environments Proven track record in master planning and project development Experience managing external consultants and multidisciplinary teams Strong understanding of healthcare operational workflows Knowledge of relevant NHS healthcare planning standards, HBNs, and HTMs Desirable Experience supporting NHS business case development Understanding of healthcare capacity planning methodologies Experience with modular or standardised healthcare solutions Benefits This role offers the chance to influence healthcare projects at their earliest and most critical stages, helping shape environments that will serve communities for decades to come. You'll work on varied and high-profile healthcare developments, collaborating with industry-leading professionals and stakeholders while having genuine influence over project outcomes. For an ambitious healthcare architect looking to combine strategy, planning, design leadership, and client engagement, this represents an exceptional career opportunity. Package Competitive salary 60,000 - 80,000 Performance-related bonus scheme 25 days annual leave plus bank holidays London-based role Opportunity to work on nationally significant healthcare projects Collaborative and specialist healthcare-focused environment Ready to Make a Difference? If you're passionate about healthcare planning, strategic design, and creating environments that improve lives, we'd love to hear from you.
Universal Business Team Portsmouth, Hampshire
Jul 03, 2026
Full time
Job Title: Internal Sales Executive Location: Portsmouth (PO6) Hours: 07:30am-16:30 Monday to Friday (Office based) Salary: 30,000 - 35,000 (DOE) + 10-15% bonus + 22 days holiday (+Statutory) Are you a driven internal sales professional who enjoys building pipelines and converting opportunities into revenue? Do you thrive on proactive outreach, nurturing relationships, and making a measurable commercial impact? If this sounds like you, a high-growth specialist services business is looking for an Internal Sales Executive to strengthen its commercial team and play a key role in driving business development. About the Company This respected and growing organisation operates within a technical and service-led sector, supporting customers across multiple industries. With strong operational foundations and a collaborative culture, the business is actively investing in its internal sales capability to accelerate growth and increase market reach. What's the role about? This is a sales focused opportunity based on generating new opportunities and building a strong pipeline across both new and existing customers. Drive proactive business development through outbound outreach Build and manage a pipeline of qualified prospects and opportunities Re-engage dormant accounts and unlock new revenue streams Work closely with external sales to maximise commercial opportunities Identify and convert upsell and cross-sell opportunities What's in it for you? Commercial Impact: A role where your activity directly drives revenue growth Autonomy: Freedom to shape your approach to pipeline building and outreach Growth Potential: Join a business actively expanding its sales function Earning Potential: Competitive salary with performance-based bonus Supportive Culture: Work closely with experienced sales leadership and a collaborative team Key Responsibilities Identify and target new customers within relevant sectors and regions Conduct outbound calls to warm leads, lapsed clients, and prospective businesses Build, manage, and maintain a healthy sales pipeline Follow up quotations and leads to maximise conversion rates Arrange and support virtual meetings to progress new business opportunities Collaborate with external sales and management to close deals Maintain accurate CRM records and provide pipeline updates Contribute to targeted sales campaigns and growth initiatives Requirements About You Proven experience in internal sales, telesales, or business development Strong track record of outbound activity and pipeline generation Confident communicator with an engaging and professional phone manner Proactive, target-driven, and commercially focused Highly organised with the ability to manage multiple opportunities Comfortable working in a fast-paced, office-based environment Benefits What's in it for you? Commercial Impact: A role where your activity directly drives revenue growth Autonomy: Freedom to shape your approach to pipeline building and outreach Growth Potential: Join a business actively expanding its sales function Earning Potential: Competitive salary with performance-based bonus Supportive Culture: Work closely with experienced sales leadership and a collaborative team Ready to take the next step? If you're looking for a role where you can focus on sales, growth, and commercial impact , we'd love to hear from you. Apply now or get in touch for a confidential conversation.
Universal Business Team Aylestone, Leicestershire
Jul 03, 2026
Full time
Project Coordinator Location: Leicester (LE2) Salary: 40,000 - 45,000 per annum (Negotiable for the right candidate) Job Type: Full-Time Permanent Bring Structure to Exceptional Projects Are you a highly organised Project Coordinator who thrives in a fast-paced environment? Do you enjoy juggling multiple priorities, building strong relationships, and making sure every detail is delivered flawlessly? If so, this could be the opportunity you've been looking for. We are working with a well-established and growing specialist business delivering high-quality projects across the UK. Known for craftsmanship, attention to detail, and exceptional customer service, working on a diverse range of commercial, retail, hospitality, residential, and luxury developments. As business continues to grow, we're looking for an ambitious Project Coordinator to join the team and play a key role in delivering projects successfully from concept through to completion. The Opportunity This is far more than an administration role. You'll become the central hub of projects, coordinating materials, suppliers, production schedules, logistics, installers, and client communications to keep projects moving forward. Working alongside a young, progressive, and supportive team, you'll have genuine ownership, autonomy, and the opportunity to make a real impact on the success of the business. No two days are the same. One morning you could be coordinating material procurement, and by the afternoon you'll be organising installations, resolving supplier challenges, and keeping clients informed on project progress. What You'll Be Doing As Project Coordinator, you'll take ownership of multiple live projects from sales handover through to successful installation. You'll work closely with clients, suppliers, architects, subcontractors, and internal teams to ensure projects are delivered on time, within budget, and to the highest standards. Key responsibilities include: Coordinating multiple projects simultaneously from start to finish Managing project schedules, priorities, and deadlines Liaising with clients, suppliers, architects, and subcontractors Managing procurement, purchase orders, and material deliveries Coordinating production schedules, logistics, and installations Supporting project costing, invoicing, and budget tracking Maintaining accurate project records and reporting Proactively identifying and resolving issues before they impact delivery This is a hands-on role where you'll be trusted to take ownership, keep projects moving, and ensure an exceptional experience for every client. Requirements We're interested in people who naturally take ownership and get things done. You'll likely have experience in project coordination, operations, scheduling, procurement, logistics, construction, interiors, manufacturing, or a similar fast-moving environment. You'll stand out if you: Have experience managing multiple projects simultaneously Are highly organised with exceptional attention to detail Enjoy coordinating people and driving actions to completion Communicate confidently and professionally with clients and suppliers Stay calm under pressure and can prioritise effectively Are proactive, resourceful, and solutions-focused Enjoy improving processes and finding better ways of working Desirable Experience Construction, interiors, fit-out, joinery, manufacturing, or related sectors Procurement and supplier management Logistics, scheduling, or production planning Experience using project management software such as Asana or similar platforms Benefits You'll be joining a successful family-owned business that combines traditional values with a modern, forward-thinking approach. They are pride on delivering outstanding customer service and creating an environment where motivated people can genuinely make a difference. What We Offer 40,000 - 45,000 per annum (Negotiable for the right candidate) Full-time permanent position Company pension Free on-site parking Staff canteen facilities Supportive and collaborative team culture Genuine opportunity to grow with an expanding business Varied and rewarding projects across the UK Ready for Your Next Challenge? If you're an organised, proactive professional who enjoys coordinating people, projects, and processes to deliver exceptional results, we'd love to hear from you. We are reviewing applications as they are received and are keen to appoint the right person quickly.
Universal Business Team Northfleet, Kent
Jul 03, 2026
Full time
Salary: 25,000 - 35,000 (depending on experience) Hours: Monday - Friday, 9:00am - 5:00pm (30-minute lunch) - part-time considered for reduced hours 5 days per week (pro rata) Location: Northfleet (office-based) Benefits: 23 days' holiday + bank holidays Pension scheme Free off-road parking Good public transport links Complimentary refreshments and basic food provisions Ad hoc team lunches and staff incentives Supportive, family-style culture with a genuine focus on employee wellbeing About the Role An exciting opportunity has arisen for a Customer Support Administrator to join a growing and ambitious business in Northfleet. This is a brand-new role , created to support a busy customer support function as the business continues to expand. You'll play a key part in ensuring customers receive a smooth, efficient and professional experience , working closely across multiple departments including transport, marketing and operations. This is an ideal opportunity for someone who is organised, proactive and enjoys being at the heart of a team. Key Responsibilities Provide day-to-day administrative support to the Customer Support team Work collaboratively with internal departments to coordinate customer requirements Maintain and update the customer database, ensuring all records are accurate and up to date Proactively contact existing customers to verify contact and delivery information Support wider administrative tasks across the business when required Help ensure a consistently high level of customer service is delivered at all times About You We're looking for someone with the right attitude and work ethic above all else. You'll be: A team player with a positive, "can-do" mindset Highly organised with strong attention to detail Confident communicating with customers and colleagues Able to work under pressure and meet deadlines Proactive, using your initiative to get things done This role could suit: Someone early in their career with the right core skills and attitude, or A more experienced administrator looking for a supportive and fast-paced environment The Opportunity You'll be joining a friendly, respectful and down-to-earth team , where hard work is recognised and rewarded. The business has ambitious growth plans, offering genuine opportunities for progression for those who are driven and eager to develop.
Universal Business Team Caerphilly, Mid Glamorgan
Jul 02, 2026
Full time
Our client is a long-established, family-run business with an excellent reputation for quality, service, and craftsmanship within the flooring industry, based in Caerphilly. The business has grown into a leading supplier of premium flooring solutions across the UK, supplying both retailers and builders' merchants nationwide. As they embark on a journey of growth, they are now looking for Customer Experience Manager to join their team. This is an office based role, looking after an established team of 5. The key responsibility for the customer experience manager, is to lead and develop the Customer experience team to provide an outstanding experience to all internal and external customers, responsible for proactive inbound and outbound call management, lead conversion & pipeline maintenance and efficient order management. The role will champion the customer experience, advocating for customers' needs within the organisation This is a senior role that will sit within their Leadership Team Duties and responsibilities Drive proactive Inbound call management - using calls as sales opportunities and delivering quality service. Implement order management process that ensures accuracy, efficiency and timeliness Triage post sales issues and solve where able; escalate to Technical Services team where appropriate Drive proactive Outbound call management - engage with prescribed list of customers to drive remote customer relationship management Oversee opportunity management, ensuring accurate and timely pipeline updates feeding into sales and procurement forecasts. Support lead generation activities and drive high rates of conversion. Handle escalations and ensure timely, effective, resolution of customer issues Maintain strong remote customer relationships through phone, email, and digital channels. Ensure consistent communication standards across the team. Ensure high-quality data entry and CRM compliance. Provide day-to-day leadership, coaching, and support to the Customer Service team. Monitor performance, run team meetings, and provide training to drive continuous improvement. Foster a positive, collaborative, and customer-focused team environment. Support the creation of case studies by identifying suitable customer success stories and coordinating content gathering. Collaborate with other departments to address customer feedback and drive improvements Optimise processes and workflows to increase efficiency, consistency and service quality Requirements Strong communication skills, both written and verbal. High attention to detail with excellent administrative discipline. Strong organisational and time management skills in a fast-paced environment. Ability to coach, mentor, and motivate team members. Confident using CRM systems (Salesforce desirable) to manage pipelines and customer interactions. Analytical skills to interpret data, identify trends, and drive performance improvements. Customer-focused mindset with the ability to build rapport remotely. Problem-solving ability to identify issues and implement effective solutions. Benefits Salary- 40,000- 45,000 basic Private Healthcare Hours: 08:00-17:00, Monday to Friday, with a 60-minute lunch break. This role requires flexibility around working hours to meet the needs of customers, suppliers, and production schedules. Holiday allowance: 25 working days + bank holidays.
Universal Business Team Bletchley, Buckinghamshire
Jul 02, 2026
Full time
We are recruiting a Technical Business Development Manage r on behalf of our client, a family run SME which operates in the end to end supply, install and maintenance of Security Systems across the UK. The Business Development Manager will have previous experience of Project led sales in the security industry or allied construction related discipline. You will be responsible for generating new business, and developing relationships with contractors. This role will be covering Home Counties and Midlands, but you might be required to travel further for opportunities Responsibilities Identify and develop new business opportunities within target sectors, building a strong pipeline of potential clients. Conduct face-to-face meetings with prospective clients to understand their needs and present tailored solutions. Engage confidently with C-suite level decision-makers, building trust and long-term relationships. Support the wider sales team with face-to-face assistance during key client meetings and presentations. Follow up on quotations, ensuring consistent communication and conversion to sales. Maintain accurate and up-to-date records of all sales activities, leads, and opportunities within the CRM system. Report on sales performance, market trends, and pipeline activity to senior management. Requirements The candidate will come from the security industry or allied construction related discipline Be a proven highly successful sales professional Have experience in project led sales Proven ability to deliver on targets. Aptitude for datacomms including a ready grasp of new concepts. Powers of persuasion, emotional intelligence Benefits Package: 42k plus uncapped commission Company car or car allowance Private Healthcare Fuel Expenses
Universal Business Team Hemel Hempstead, Hertfordshire
Jul 01, 2026
Contractor
Our client is a design-led interior refurbishment and furniture business specialising in the education sector, with a strong reputation across private schools, academies, and learning environments. They are seeking a highly organised and detail-oriented Executive Assistant to support the Head of Projects in delivering efficient project management and administrative functions. You will be based at their head office in Hemel Hempstead (Hertfordshire), and one day per week you will attend the site office in Twickenham with the Head of Projects. Responsibilities Email management of the Head of Projects, Sorting received mail into subfolders, hold other team members accountable to action relevant tasks. Diary management of the Commercial Manager Management of general shared task tracker with CM; actioning items in accordance with agreed timescales. Management of various project trackers and reporting to the Head of Projects. Carry out checks on Subcontractors Inspection & Test Plans to ensure quality is being managed and documented. Procurement of materials as directed by the head of projects Assembling Monthly Progress reports for the client team. Attending Project meetings and taking notes. Issuing minutes where requested Filing of documents on SharePoint. Uploading relevant documents to Asite, checking Asite notifications and redistribution within the project team. Approval of Purchase Invoices via relevant Software Assist in maintenance of general project documentation e.g. site file, H&S reports etc. Arrange supplies and cleaning contract for the site office. Set up O&M Files / Compile information as orders are placed with suppliers. Assist Head of Projects and QS with maintaining overall cost control with summary reports. Keep refreshments stocked for site office. Requirements Proven office experience with strong organisational skills. Previous experience of taking control and managing email and diary for senior management staff. Proficient computer skills including Microsoft Office, particularly in Excel. Strong organisational abilities to manage multiple tasks efficiently. Previous experience in a similar role within the construction industry preferred. Good communication skills and ability to report and communicate effectively within the team. Previous experience with other Microsoft 365 platforms including SharePoint, Outlook and Teams channels. Previous experience in developing and adhering to systems and reporting. Previous experience using document control platforms Benefits Pay: 40,000.00- 44,000.00 per year Free Lunches Fuel paid for work travel Company events Company pension Free parking Work from home one day per week
Universal Business Team Wootton Bassett, Wiltshire
Jul 01, 2026
Full time
Our client is a well-established, family-run SME based in Royal Wootton Bassett, Wiltshire. With over 28 years' experience as an independent plant, tool and equipment hire company, they have built a strong reputation for delivering excellent customer service and reliable hire solutions. As they continue their exciting growth journey, they are looking to recruit an experienced Hire Desk Controller to join their expanding team. Please note: Previous experience within the plant, tool or equipment hire industry is essential. As a Hire Desk Controller, you'll be the first point of contact for their customers, ensuring a professional and efficient service from enquiry through to off-hire. Key responsibilities include: Managing incoming hire enquiries by phone and email. Preparing quotations and processing hire orders. Coordinating deliveries, collections and transport. Liaising with customers, drivers and workshop staff. Maximising hire opportunities and identifying upselling opportunities. Ensuring hire contracts and customer records are maintained accurately. Building strong, long-term relationships with customers. Delivering excellent customer service at every stage of the hire process Requirements Proven experience working on a hire desk within the plant, tool or equipment hire industry. Excellent customer service and communication skills. The ability to work in a busy, fast-paced environment. Strong organisational skills and attention to detail. Good IT skills and experience using hire management software. A positive attitude and the ability to work well as part of a team. Benefits 30,000- 32,500 per annum , depending on experience. Company pension. Paid annual leave. Ongoing training and development. Genuine opportunities for career progression within a growing business. A friendly, supportive team and modern working environment. 7.00am-5pm Monday to Friday, plus every other Saturday (these hours are currently in review) If you're an experienced Hire Desk Controller looking to join a business with ambitious growth plans, we'd love to hear from you.
Universal Business Team Doncaster, Yorkshire
Jul 01, 2026
Full time
Location: Office-Based- Doncaster Hours: Monday to Friday, 8:00am - 4:30pm Salary: 40,000 - 42,000 + Bonus Scheme Our client is a leading supplier of construction consumables and equipment, serving major contractors and national housebuilders across the UK. With a catalogue of over 30,000 products, they support some of the country's largest construction businesses They are looking for a commercially astute and customer-focused Technical Advisor to join their growing team based in Doncaster. This is an inbound role where you'll manage customer enquiries, prepare quotations, and provide advice and support to customers across a wide range of construction products. You'll work closely with the external sales team, suppliers, and customers to ensure every enquiry is handled efficiently and professionally. Most importantly, they are looking for someone who genuinely cares about delivering an outstanding customer experience, ensuring the customer feels supported, valued, and confident they have the right solution. What You'll Be Doing Managing a busy inbox of inbound customer enquiries Preparing quotations and processing customer requests Building trusted advisor relationships with customers Understanding customer requirements and recommending suitable products and solutions Handling technical product enquiries and developing product knowledge Liaising with suppliers to source products and secure the best commercial outcomes Resolving customer issues quickly and effectively Supporting customers from initial enquiry through to order completion Monitoring opportunities and helping maximise quote conversion rates Working closely with colleagues across sales, operations, and purchasing Understand when flexibility is needed to win business, protect relationships, or maximise profitability. Requirements Strong customer service background Commercially minded with excellent decision-making skills Confident managing multiple enquiries and priorities Excellent communication skills Able to build credibility and trust with customers quickly Technical Curiosity- You don't need to be a construction expert already, but you do need a genuine desire to learn. Construction industry experience, trade experience, or strong DIY knowledge would be beneficial but is not essential Benefits 40,000 - 42,000 salary Bonus scheme Clear progression opportunities Stable, growing business with ambitious plans Supportive team environment Opportunity to make a real impact within the business If you're passionate about customer service, enjoy solving problems, have strong commercial awareness, and want to build a long-term career with a growing business, we'd love to hear from you. You'll join an established Sales Support team alongside two existing team members. While previous team leadership experience is not essential, this role offers significant development opportunities. For the right person, there is genuine potential to grow into a management position within 12 months and become a key support to the Sales Director, helping to analyse opportunities, conversion rates, and team performance.
Universal Business Team Leighton Buzzard, Bedfordshire
Jul 01, 2026
Full time
Key Account Manager Location: Leighton Buzzard Salary: 40,000 - 45,000 per annum + Growth Bonus + Profit Share Bonus Scheme Job Type: Full-time Permanent An exciting opportunity to join a growing, market-leading business. Our client is an ambitious, fast-growing business behind a portfolio of award-winning brands, supplying innovative clean up solutions for Trade and DIY customers across the UK and international markets. As the business continues to expand, they are looking to appoint a commercially driven Key Account Manager to join their team based in Leighton Buzzard. This is an exciting opportunity to play a key role in developing long-term customer partnerships, driving sales growth and strengthening the company's position within the independent merchant and retail sectors. If you're passionate about building relationships, identifying commercial opportunities and delivering exceptional customer service, we'd love to hear from you. The Opportunity As Key Account Manager, you'll take ownership of a portfolio of key customer accounts, helping to strengthen existing relationships while identifying opportunities to increase sales and introduce new products. Working closely with colleagues across Sales, Customer Service and Business Development, you'll play an integral role in ensuring the business remains the supplier of choice for its customers. This is a varied role offering autonomy, customer interaction and the opportunity to make a significant commercial impact. While the role is primarily based from the company's Leighton Buzzard site, occasional travel to customer locations will be required as business needs dictate. What You'll Be Doing Manage and grow a portfolio of key customer accounts. Build strong, long-term customer relationships through proactive account management. Increase customer spend by identifying growth opportunities and introducing new products. Develop account plans that maximise sales and customer retention. Collaborate with Business Development and Area Sales teams to maximise opportunities across existing and new customers. Support negotiations on trading agreements, rebates and commercial terms. Analyse customer performance and sales data to identify opportunities for growth. Ensure all customer activity is accurately recorded within the CRM system. Coordinate the successful onboarding of new customers. Work closely with Customer Service to deliver an outstanding customer experience. Provide valuable market intelligence and customer feedback to support future product development. Produce regular KPI reports and account updates for the management team. Build strong customer relationships through regular communication, with occasional customer visits where required. Requirements You'll be an experienced Account Manager with a proven ability to build lasting customer relationships and deliver commercial growth. You enjoy working collaboratively, take pride in providing exceptional service and are confident identifying opportunities to grow existing accounts. To be successful in this role, you'll ideally have: Proven experience in Key Account Management, Account Management or Business Development. A track record of developing customer relationships and delivering sales growth. Excellent communication, negotiation and relationship-building skills. Strong commercial awareness with the ability to identify opportunities to maximise account performance. A proactive, organised and results-driven approach. Experience using CRM systems and Microsoft Office applications. Confidence analysing sales data and turning insight into action. A full UK driving licence. Experience within the builders' merchant, trade, DIY or retail sectors would be highly advantageous. As you'll be working closely with independent merchant outlets and retail customers, an understanding of how these businesses operate and experience managing similar customer relationships would be beneficial. Candidates with experience working with or selling into the following sectors are particularly encouraged to apply: Independent Builders' Merchants Buying Groups DIY & Home Improvement Retailers Trade Distribution Wholesale or Merchant Networks If you're commercially minded, enjoy building long-term customer partnerships and are looking to join an ambitious business with exciting growth plans, we'd love to hear from you. Benefits Competitive salary of 40,000 - 45,000 per annum Growth-based bonus Company Profit Share Bonus Scheme The opportunity to join an ambitious and growing organisation with exciting plans for the future. A supportive, collaborative working environment where your ideas are valued. Genuine opportunities for career development and progression. The opportunity to represent a portfolio of recognised, award-winning products. A role where you'll have real autonomy and the opportunity to influence business growth. Apply Now If you're an experienced Key Account Manager looking for your next challenge and have the drive to develop long-term customer relationships while delivering commercial success, we'd love to hear from you. Apply today to find out more about this exciting opportunity.
Universal Business Team Leighton Buzzard, Bedfordshire
Jul 01, 2026
Full time
Business Development Executive Location: Leighton Buzzard Salary: 40,000 - 45,000 per annum + Growth Bonus + Profit Share Bonus Scheme Job Type: Full-time Permanent An exciting opportunity to join a growing, market-leading business. Our client is an ambitious, fast-growing business behind a portfolio of award-winning brands, supplying innovative cleaning up solutions to customers across the UK and international markets. As the business continues to expand, they are looking to appoint a commercially driven Business Development Executive to join their team based in Leighton Buzzard. This is an exciting opportunity to play a key role in identifying and securing new business opportunities, expanding the company's customer base and driving continued growth within the independent merchant and retail sectors. If you're naturally driven, enjoy opening doors, building relationships and converting prospects into long-term customers, we'd love to hear from you. The Opportunity This is a true new business role, focused on identifying, engaging and onboarding new stockists across the UK. Working primarily from the Leighton Buzzard office, you'll be responsible for generating your own pipeline through proactive prospecting, qualifying opportunities and managing the customer journey from initial contact through to successful onboarding. Working closely with the external sales team, you'll ensure opportunities are developed effectively, with customer visits arranged where required to help secure new business. This is an excellent opportunity for an ambitious sales professional who enjoys hunting for new business, thrives on achieving targets and wants to make a genuine impact within a growing organisation. What You'll Be Doing Identify, prospect and secure new business opportunities across the UK. Proactively cold call and engage prospective customers within the builders' merchant, DIY and trade sectors. Build and manage a healthy pipeline of qualified sales opportunities. Convert prospects into active trading accounts through effective relationship building and commercial negotiation. Manage the onboarding process for new customers, ensuring a seamless handover to Customer Service. Work collaboratively with the external sales team to maximise opportunities and support customer visits where required. Maintain accurate customer records and sales activity within the CRM system. Monitor new customer performance and identify opportunities to increase spend following onboarding. Work closely with the Sales Manager to develop strategies for key prospects and target accounts. Liaise with internal departments to ensure customers receive an outstanding experience from enquiry through to delivery. Gather market intelligence and customer feedback to support future product development and business growth. Produce regular KPI reports and pipeline updates for the management team. Requirements You'll be an experienced business development or sales professional with a passion for winning new business. You're confident picking up the phone, building rapport quickly and turning conversations into long-term commercial relationships. To be successful in this role, you'll ideally have: Proven experience in Business Development, Internal Sales, Sales Executive or New Business roles. A demonstrable track record of generating new business and consistently achieving sales targets. Excellent communication, negotiation and relationship-building skills. Confidence making outbound sales calls and engaging with decision makers. A proactive, resilient and target-driven approach. Strong commercial awareness with the ability to identify and develop opportunities. Experience using CRM systems and Microsoft Office applications. Excellent organisational skills with the ability to manage a busy sales pipeline. A full UK driving licence. Experience within the builders' merchant, trade, DIY or retail sectors would be highly advantageous. As you'll be engaging with independent merchant outlets and retail customers, an understanding of how these businesses operate and experience selling into these sectors would be particularly beneficial. Candidates with experience working with or selling into the following sectors are especially encouraged to apply: Independent Builders' Merchants Buying Groups DIY & Home Improvement Retailers Trade Distribution Wholesale or Merchant Networks Whether you've worked for a builders' merchant, a supplier to the trade, or within a retail sales environment, you'll understand how to identify opportunities, build trust and develop long-term customer relationships. Benefits Competitive salary of 40,000 - 45,000 per annum Growth-based bonus Company Profit Share Bonus Scheme The opportunity to join an ambitious and growing organisation with exciting plans for the future. A supportive and collaborative working environment where success is recognised and rewarded. Genuine opportunities for career development and progression. The opportunity to represent a portfolio of recognised, award-winning products. A role offering real autonomy, responsibility and the chance to directly influence business growth. Apply Now If you're an experienced Business Development professional who enjoys generating new opportunities, building customer relationships and delivering commercial success, we'd love to hear from you. Apply today to find out more about this exciting opportunity.
Universal Business Team Warwick, Warwickshire
Jun 30, 2026
Full time
Senior Financial Accountant (Management Accounts & Group Reporting) Universal Business Team (UBT) Warwick 70,000 - 80,000 + Company Car + Bonus Join Universal Business Team Universal Business Team (UBT) supports and partners with ambitious businesses around the world, providing specialist expertise and services that enable organisations to grow, improve performance and achieve long-term success. As part of our continued growth, we are looking to appoint an experienced Senior Financial Accountant to join our finance team in Warwick. This is a key position within a complex, multi-entity environment, offering the opportunity to take ownership of management accounting, month-end reporting and financial control across multiple businesses. The role will also play a significant part in driving finance process improvements and supporting the continued development of our NetSuite ERP platform. We are particularly interested in speaking with qualified accountants who began their careers within practice and have subsequently built their experience within a group finance environment. The Role Reporting to senior finance leadership, you will be responsible for ensuring the timely and accurate delivery of financial reporting across a portfolio of businesses. Key Responsibilities Lead month-end close activities across multiple entities Prepare and review monthly management accounts Produce consolidated financial reporting and analysis Manage intercompany transactions, reconciliations and eliminations Ensure balance sheet integrity through detailed reconciliations and controls Support budgeting, forecasting and business planning processes Assist with statutory reporting and year-end audit requirements Maintain compliance with accounting standards and internal controls Act as a key NetSuite subject matter expert within the finance function Support ongoing ERP optimisation and process improvement initiatives Work closely with operational and finance stakeholders across the group Requirements ACA, ACCA or CIMA qualified Trained within an accountancy practice environment Experience working within a multi-entity or group finance structure Strong management accounting and month-end reporting experience Experience producing consolidated financial information Strong understanding of intercompany accounting Advanced NetSuite experience (essential) Excellent analytical, organisational and communication skills Ability to work effectively within a fast-paced and evolving environment Desirable Experience Exposure to complex business groups with multiple trading entities Experience supporting ERP implementations or system enhancements Knowledge of IFRS reporting requirements Experience driving finance process improvements and efficiencies Benefits Salary of 70,000 - 80,000 Company Car Performance Bonus Exposure to a diverse and complex business environment Opportunity to influence finance systems and processes A highly visible role with regular interaction across the wider business Long-term career development within a growing international organisation Why Join UBT? At UBT, we are committed to helping businesses and people achieve their potential. We value individuals who take ownership, strive for excellence, embrace continuous improvement and work collaboratively to deliver outstanding results. This is an opportunity to join a business where your expertise will be valued, your contribution will be visible, and your work will have a direct impact on the success of the wider group. If you have the technical accounting expertise, group reporting experience and NetSuite knowledge to succeed in this role, we would welcome your application. IND25