Job Title: Junior IT Trainer Location: Sharston, M22 4SN Salary : £30,000 - £35,000 per annum, dependent on experience Job type: Full time, Permanent About Us: Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 64 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 8,000 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business. About The Role: This is a development role suitable for someone at an early stage of their training or learning & development career. The Junior IT Trainer will support the design and delivery of IT systems training across the firm, gaining hands-on experience while being mentored by the Digital Learning Manager and wider training team. Responsibilities Support the delivery of IT systems training (including Proclaim and other firm-wide applications) to new starters and existing staff. Assist with graduate and induction training programmes, particularly the IT systems elements. Deliver training sessions using existing materials, with increasing responsibility over time. Provide 1:1 or small group refresher training under guidance where additional support is required. Observe and co-facilitate training sessions to build confidence and delivery skills. Assist in the creation and updating of training materials, including guides, walkthroughs, videos, and quick reference documents. Support the development of engaging eLearning content using existing templates and tools. Review and update materials to reflect system changes, upgrades, or process updates. Help ensure learning resources are clear, accurate, and user-focused. Work closely with the Digital Learning Manager and IT Trainer to understand training priorities and upcoming system changes. Liaise with IT and other teams to build understanding of firm systems and processes. Gather learner feedback following training sessions and support evaluation activity. Maintain accurate training records, attendance, and compliance within the Learning Management System (LMS). Take part in regular development conversations, training, and mentoring to build training capability and technical knowledge. Person Specification: Key Skills & Attributes: Clear and confident communicator with a willingness to present and engage with groups. Ability to explain IT concepts in a simple, user-friendly way. Strong organisational skills with good attention to detail. Enthusiastic, proactive, and keen to learn. Comfortable working with both technical and non-technical colleagues. Interest in training, digital learning, or learning & development as a career path. Open to feedback and committed to continuous improvement. Experience & Qualifications: Previous experience delivering training is not essential. Experience supporting colleagues with IT systems, processes, or software (e.g. in a support, admin, or IT role) is desirable. Good working knowledge of Microsoft 365 applications (Outlook, Word, Excel, Teams) is essential. Experience using or supporting case management systems (Proclaim) is desirable but not required. Exposure to eLearning tools (e.g. Rise 360, Camtasia) is desirable but training will be provided. A qualification in training, education, or learning & development is desirable but not essential. Salary & Hours: Salary of £30,000 - £35,000, dependent on experience Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday. Benefits: Hybrid Working - 3/2 hybrid working pattern after probation. 23 Days Holiday - Rising to 26 days, plus bank/public holidays. Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement. Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme. Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more. Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of; Junior IT Trainer, Trainee IT Trainer, Graduate IT Trainer, Junior IT Support Technician, IT Support, Junior Software Trainer, Graduate Computer Trainer, Junior Hardware Trainer may also be considered for this role.
Jan 31, 2026
Full time
Job Title: Junior IT Trainer Location: Sharston, M22 4SN Salary : £30,000 - £35,000 per annum, dependent on experience Job type: Full time, Permanent About Us: Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 64 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 8,000 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business. About The Role: This is a development role suitable for someone at an early stage of their training or learning & development career. The Junior IT Trainer will support the design and delivery of IT systems training across the firm, gaining hands-on experience while being mentored by the Digital Learning Manager and wider training team. Responsibilities Support the delivery of IT systems training (including Proclaim and other firm-wide applications) to new starters and existing staff. Assist with graduate and induction training programmes, particularly the IT systems elements. Deliver training sessions using existing materials, with increasing responsibility over time. Provide 1:1 or small group refresher training under guidance where additional support is required. Observe and co-facilitate training sessions to build confidence and delivery skills. Assist in the creation and updating of training materials, including guides, walkthroughs, videos, and quick reference documents. Support the development of engaging eLearning content using existing templates and tools. Review and update materials to reflect system changes, upgrades, or process updates. Help ensure learning resources are clear, accurate, and user-focused. Work closely with the Digital Learning Manager and IT Trainer to understand training priorities and upcoming system changes. Liaise with IT and other teams to build understanding of firm systems and processes. Gather learner feedback following training sessions and support evaluation activity. Maintain accurate training records, attendance, and compliance within the Learning Management System (LMS). Take part in regular development conversations, training, and mentoring to build training capability and technical knowledge. Person Specification: Key Skills & Attributes: Clear and confident communicator with a willingness to present and engage with groups. Ability to explain IT concepts in a simple, user-friendly way. Strong organisational skills with good attention to detail. Enthusiastic, proactive, and keen to learn. Comfortable working with both technical and non-technical colleagues. Interest in training, digital learning, or learning & development as a career path. Open to feedback and committed to continuous improvement. Experience & Qualifications: Previous experience delivering training is not essential. Experience supporting colleagues with IT systems, processes, or software (e.g. in a support, admin, or IT role) is desirable. Good working knowledge of Microsoft 365 applications (Outlook, Word, Excel, Teams) is essential. Experience using or supporting case management systems (Proclaim) is desirable but not required. Exposure to eLearning tools (e.g. Rise 360, Camtasia) is desirable but training will be provided. A qualification in training, education, or learning & development is desirable but not essential. Salary & Hours: Salary of £30,000 - £35,000, dependent on experience Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday. Benefits: Hybrid Working - 3/2 hybrid working pattern after probation. 23 Days Holiday - Rising to 26 days, plus bank/public holidays. Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement. Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme. Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more. Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of; Junior IT Trainer, Trainee IT Trainer, Graduate IT Trainer, Junior IT Support Technician, IT Support, Junior Software Trainer, Graduate Computer Trainer, Junior Hardware Trainer may also be considered for this role.
Job Title: Financial Reporting Accountant Location: Sharston, M22 4SN Salary : Up to £60,000 per annum, dependent on experience Job type: Full time, Permanent About Us: Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 64 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 8,000 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business. About The Role: We are seeking a highly analytical and detail-oriented Financial Reporting Accountant to join our finance team. The successful candidate will be responsible for analysing financial data, creating financial models, preparing reports, and offering strategic insights to support business decisions and improve overall financial performance. Responsibilities Analyse current and past financial data and performance to identify trends and opportunities for growth. Prepare monthly, quarterly, and annual financial reports and forecasts. Develop and maintain financial models to support budgeting, forecasting, and long-term planning. Monitor key performance indicators (KPIs) and provide actionable insights. Conduct variance analysis between actuals and budgets/forecasts. Support strategic initiatives and investment decisions with financial analysis. Assist with financial planning processes, including annual budgeting. Collaborate with accounting, operations, and business unit teams to collect and verify financial data. Evaluate profitability, cost structure, and pricing strategies. Prepare presentations and reports for senior management and stakeholders. Consolidate Group results and deliver clear financial insights. Review financial statements and disclosures for interim and year-end reporting. Support a smooth, issue-free external audit to tight Q1 deadlines. Prepare technical accounting papers for auditors. Person Specification: Relevant accounting qualification (ACA/ACCA/CIMA) 2-5 years of experience in financial analysis, planning, or a related role. Strong knowledge of financial modelling, forecasting, and data analysis techniques. Proficiency in Excel, financial software, and BI tools (e.g., Power BI). Excellent analytical, problem-solving, and organizational skills. Strong attention to detail and accuracy. Ability to present complex data clearly and concisely to stakeholders. Understanding of GAAP or IFRS accounting principles is a plus. Salary & Hours: Salary of up to £60,000, dependent on experience Working hours are 8:30am to 5:00pm Monday-Thursday and 8:30am to 4:30pm Friday (or variation thereof 37hrs per week) Benefits: Hybrid Working - 3/2 hybrid working pattern after probation. 23 Days Holiday - Rising to 26 days, plus bank/public holidays. Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement. Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme. Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more. Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of; Senior Accountant, Finance Manager, Qualified Accountant, Senior Reporting Accountant, Financial Reporting, Senior Financial Reporting, Management Accountant, Lead Financial Reporting Accountant, may also be considered for this position.
Jan 31, 2026
Full time
Job Title: Financial Reporting Accountant Location: Sharston, M22 4SN Salary : Up to £60,000 per annum, dependent on experience Job type: Full time, Permanent About Us: Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 64 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 8,000 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business. About The Role: We are seeking a highly analytical and detail-oriented Financial Reporting Accountant to join our finance team. The successful candidate will be responsible for analysing financial data, creating financial models, preparing reports, and offering strategic insights to support business decisions and improve overall financial performance. Responsibilities Analyse current and past financial data and performance to identify trends and opportunities for growth. Prepare monthly, quarterly, and annual financial reports and forecasts. Develop and maintain financial models to support budgeting, forecasting, and long-term planning. Monitor key performance indicators (KPIs) and provide actionable insights. Conduct variance analysis between actuals and budgets/forecasts. Support strategic initiatives and investment decisions with financial analysis. Assist with financial planning processes, including annual budgeting. Collaborate with accounting, operations, and business unit teams to collect and verify financial data. Evaluate profitability, cost structure, and pricing strategies. Prepare presentations and reports for senior management and stakeholders. Consolidate Group results and deliver clear financial insights. Review financial statements and disclosures for interim and year-end reporting. Support a smooth, issue-free external audit to tight Q1 deadlines. Prepare technical accounting papers for auditors. Person Specification: Relevant accounting qualification (ACA/ACCA/CIMA) 2-5 years of experience in financial analysis, planning, or a related role. Strong knowledge of financial modelling, forecasting, and data analysis techniques. Proficiency in Excel, financial software, and BI tools (e.g., Power BI). Excellent analytical, problem-solving, and organizational skills. Strong attention to detail and accuracy. Ability to present complex data clearly and concisely to stakeholders. Understanding of GAAP or IFRS accounting principles is a plus. Salary & Hours: Salary of up to £60,000, dependent on experience Working hours are 8:30am to 5:00pm Monday-Thursday and 8:30am to 4:30pm Friday (or variation thereof 37hrs per week) Benefits: Hybrid Working - 3/2 hybrid working pattern after probation. 23 Days Holiday - Rising to 26 days, plus bank/public holidays. Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement. Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme. Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more. Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of; Senior Accountant, Finance Manager, Qualified Accountant, Senior Reporting Accountant, Financial Reporting, Senior Financial Reporting, Management Accountant, Lead Financial Reporting Accountant, may also be considered for this position.
Job Title: Financial Reporting Accountant Location: Sharston, M22 4SN Salary : Up to £60,000 per annum, dependent on experience Job type: Full time, Permanent About Us: Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims click apply for full job details
Jan 30, 2026
Full time
Job Title: Financial Reporting Accountant Location: Sharston, M22 4SN Salary : Up to £60,000 per annum, dependent on experience Job type: Full time, Permanent About Us: Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims click apply for full job details
Job Title: Financial Reporting Accountant Location: Sharston, M22 4SN Salary : Up to £60,000 per annum, dependent on experience Job type: Full time, Permanent About Us: Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 64 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 8,000 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business. About The Role: We are seeking a highly analytical and detail-oriented Financial Reporting Accountant to join our finance team. The successful candidate will be responsible for analysing financial data, creating financial models, preparing reports, and offering strategic insights to support business decisions and improve overall financial performance. Responsibilities Analyse current and past financial data and performance to identify trends and opportunities for growth. Prepare monthly, quarterly, and annual financial reports and forecasts. Develop and maintain financial models to support budgeting, forecasting, and long-term planning. Monitor key performance indicators (KPIs) and provide actionable insights. Conduct variance analysis between actuals and budgets/forecasts. Support strategic initiatives and investment decisions with financial analysis. Assist with financial planning processes, including annual budgeting. Collaborate with accounting, operations, and business unit teams to collect and verify financial data. Evaluate profitability, cost structure, and pricing strategies. Prepare presentations and reports for senior management and stakeholders. Consolidate Group results and deliver clear financial insights. Review financial statements and disclosures for interim and year-end reporting. Support a smooth, issue-free external audit to tight Q1 deadlines. Prepare technical accounting papers for auditors. Person Specification: Relevant accounting qualification (ACA/ACCA/CIMA) 2-5 years of experience in financial analysis, planning, or a related role. Strong knowledge of financial modelling, forecasting, and data analysis techniques. Proficiency in Excel, financial software, and BI tools (e.g., Power BI). Excellent analytical, problem-solving, and organizational skills. Strong attention to detail and accuracy. Ability to present complex data clearly and concisely to stakeholders. Understanding of GAAP or IFRS accounting principles is a plus. Salary & Hours: Salary of up to £60,000, dependent on experience Working hours are 8:30am to 5:00pm Monday-Thursday and 8:30am to 4:30pm Friday (or variation thereof 37hrs per week) Benefits: Hybrid Working - 3/2 hybrid working pattern after probation. 23 Days Holiday - Rising to 26 days, plus bank/public holidays. Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement. Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme. Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more. Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of; Senior Accountant, Finance Manager, Qualified Accountant, Senior Reporting Accountant, Financial Reporting, Senior Financial Reporting, Management Accountant, Lead Financial Reporting Accountant, may also be considered for this position.
Jan 30, 2026
Full time
Job Title: Financial Reporting Accountant Location: Sharston, M22 4SN Salary : Up to £60,000 per annum, dependent on experience Job type: Full time, Permanent About Us: Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 64 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 8,000 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business. About The Role: We are seeking a highly analytical and detail-oriented Financial Reporting Accountant to join our finance team. The successful candidate will be responsible for analysing financial data, creating financial models, preparing reports, and offering strategic insights to support business decisions and improve overall financial performance. Responsibilities Analyse current and past financial data and performance to identify trends and opportunities for growth. Prepare monthly, quarterly, and annual financial reports and forecasts. Develop and maintain financial models to support budgeting, forecasting, and long-term planning. Monitor key performance indicators (KPIs) and provide actionable insights. Conduct variance analysis between actuals and budgets/forecasts. Support strategic initiatives and investment decisions with financial analysis. Assist with financial planning processes, including annual budgeting. Collaborate with accounting, operations, and business unit teams to collect and verify financial data. Evaluate profitability, cost structure, and pricing strategies. Prepare presentations and reports for senior management and stakeholders. Consolidate Group results and deliver clear financial insights. Review financial statements and disclosures for interim and year-end reporting. Support a smooth, issue-free external audit to tight Q1 deadlines. Prepare technical accounting papers for auditors. Person Specification: Relevant accounting qualification (ACA/ACCA/CIMA) 2-5 years of experience in financial analysis, planning, or a related role. Strong knowledge of financial modelling, forecasting, and data analysis techniques. Proficiency in Excel, financial software, and BI tools (e.g., Power BI). Excellent analytical, problem-solving, and organizational skills. Strong attention to detail and accuracy. Ability to present complex data clearly and concisely to stakeholders. Understanding of GAAP or IFRS accounting principles is a plus. Salary & Hours: Salary of up to £60,000, dependent on experience Working hours are 8:30am to 5:00pm Monday-Thursday and 8:30am to 4:30pm Friday (or variation thereof 37hrs per week) Benefits: Hybrid Working - 3/2 hybrid working pattern after probation. 23 Days Holiday - Rising to 26 days, plus bank/public holidays. Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement. Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme. Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more. Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of; Senior Accountant, Finance Manager, Qualified Accountant, Senior Reporting Accountant, Financial Reporting, Senior Financial Reporting, Management Accountant, Lead Financial Reporting Accountant, may also be considered for this position.
Job Title: Medical Agency File Handler Location: Northenden, M22 4HH Salary : Up to £26,333.31 per annum Job type: Full time, Permanent About Us: Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 64 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 8,000 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business. About The Role: Ontime Reports Ltd are a specialist provider of business and legal support services to Express Solicitors. Our highly skilled team obtain medical records, expert reports and arrange treatments, investigations and surgeries for our personal injury and clinical negligence clients. Our specialist team make a real difference to injured peoples' lives, through our passion for client care. We currently have a full-time vacancy for a Medical Agency File Handler to join our vibrant team of 64, providing excellent customer service in a fast-paced environment. Your role will be to liaise with legal professionals, our injured clients and various experts/suppliers to arrange appointments, obtain reports and invoices. We also obtain medical records and arrange treatments and investigations. You will be responsible for ensuring all obtained documents are compliant and meet our high standards. Once fully trained, you will take ownership of your own client files, ensuring the cases are progressed effectively. Responsibilities: Instructing experts to provide reports on behalf of a Solicitor and keeping open and effective communication regarding appointments, reports, and information. Obtaining medical records from hospital trusts, GP's surgeries, and other healthcare providers. Sourcing suppliers, arranging rehabilitation appointments and investigations. Obtaining quotations and invoices from experts and rehabilitation providers. Providing breakdowns of agency work and anticipated disbursements to Express Solicitors in-house cost team obtaining invoices and chasing payments. Quality checking, processing incoming mail and expert reports into our case management systems. Accurate recording of time expended in various activities on our case management system. Person Specification: GCSE English & Maths at Grade C or above, or equivalent Knowledge of Microsoft Office packages including Word and Outlook. Excellent written and spoken English with the ability to have high levels of accuracy and attention to detail. Ability to always maintain client confidentiality and commitment to customer service. Ability to deal with high volumes of work and manage conflicting priorities. Energy, passion, and a desire to achieve. Experience of working in a medical setting, law or legal services firm would be of a distinct advantage. Knowledge of Proclaim or other case management systems is desirable. Highly dedicated, idea-generating individuals who are committed to providing excellent customer service. Salary & Hours: Salary of Up to £26,333.31 per annum Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday. Benefits: Hybrid Working - 3/2 hybrid working pattern after probation. 23 Days Holiday - Rising to 26 days, plus bank/public holidays. Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement. Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme. Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more. Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of; File Handler, Medical File Handling, Customer Service, Customer Service Team Leader, Customer Services Supervisor, Customer Service Manager, Customer Support Manager, Client Service Manager, Customer Service Supervisor, Client Support Manager, Account Consultant, Customer Service Leader, Client Account Manager, Client Relationship Manager, may also be considered for this role.
Jan 30, 2026
Full time
Job Title: Medical Agency File Handler Location: Northenden, M22 4HH Salary : Up to £26,333.31 per annum Job type: Full time, Permanent About Us: Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 64 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 8,000 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business. About The Role: Ontime Reports Ltd are a specialist provider of business and legal support services to Express Solicitors. Our highly skilled team obtain medical records, expert reports and arrange treatments, investigations and surgeries for our personal injury and clinical negligence clients. Our specialist team make a real difference to injured peoples' lives, through our passion for client care. We currently have a full-time vacancy for a Medical Agency File Handler to join our vibrant team of 64, providing excellent customer service in a fast-paced environment. Your role will be to liaise with legal professionals, our injured clients and various experts/suppliers to arrange appointments, obtain reports and invoices. We also obtain medical records and arrange treatments and investigations. You will be responsible for ensuring all obtained documents are compliant and meet our high standards. Once fully trained, you will take ownership of your own client files, ensuring the cases are progressed effectively. Responsibilities: Instructing experts to provide reports on behalf of a Solicitor and keeping open and effective communication regarding appointments, reports, and information. Obtaining medical records from hospital trusts, GP's surgeries, and other healthcare providers. Sourcing suppliers, arranging rehabilitation appointments and investigations. Obtaining quotations and invoices from experts and rehabilitation providers. Providing breakdowns of agency work and anticipated disbursements to Express Solicitors in-house cost team obtaining invoices and chasing payments. Quality checking, processing incoming mail and expert reports into our case management systems. Accurate recording of time expended in various activities on our case management system. Person Specification: GCSE English & Maths at Grade C or above, or equivalent Knowledge of Microsoft Office packages including Word and Outlook. Excellent written and spoken English with the ability to have high levels of accuracy and attention to detail. Ability to always maintain client confidentiality and commitment to customer service. Ability to deal with high volumes of work and manage conflicting priorities. Energy, passion, and a desire to achieve. Experience of working in a medical setting, law or legal services firm would be of a distinct advantage. Knowledge of Proclaim or other case management systems is desirable. Highly dedicated, idea-generating individuals who are committed to providing excellent customer service. Salary & Hours: Salary of Up to £26,333.31 per annum Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday. Benefits: Hybrid Working - 3/2 hybrid working pattern after probation. 23 Days Holiday - Rising to 26 days, plus bank/public holidays. Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement. Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme. Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more. Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of; File Handler, Medical File Handling, Customer Service, Customer Service Team Leader, Customer Services Supervisor, Customer Service Manager, Customer Support Manager, Client Service Manager, Customer Service Supervisor, Client Support Manager, Account Consultant, Customer Service Leader, Client Account Manager, Client Relationship Manager, may also be considered for this role.
Job Title: OL / PL Paralegal Location: Sharston, M22 4SN Salary : A basic salary of £26,500, with a very generous Portal Bonus Scheme Job type: Full time, Permanent About Us: Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims click apply for full job details
Jan 29, 2026
Full time
Job Title: OL / PL Paralegal Location: Sharston, M22 4SN Salary : A basic salary of £26,500, with a very generous Portal Bonus Scheme Job type: Full time, Permanent About Us: Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims click apply for full job details
Job Title: Operations Administrator Location: Sharston, M22 4SN Salary : Up to £27,000 per annum, dependent on experience Job type: Full time, Permanent About Us: Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 64 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 8,000 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business. The Role: Express Solicitors is currently looking to appoint an Operations Administrator to assist the Operations Team and offer general support to the organisation. The main elements of the role will be to complete routine centralised processes including mailshots, administration of insurance policies related to personal injury claims, document template maintenance and assistance with reporting and management information requirements of the firm. Additionally, the role will encompass aiding the Operations Team in respect of contracts, subscriptions, and periodic compliance processes. Support may also occasionally be required by the other members of the senior management team. An opportunity for a rewarding career exists for the right candidate and training and guidance will be given. Responsibilities : Administration of the various insurance schemes operated by the firm. Creation and maintenance of user profiles within the Proclaim case management system and maintenance of associated records. Creation and maintenance of legal template documents used on the Proclaim case management system. Management of routine, periodic and ad hoc mailshots and e-shots. Administration of company documentation including version control and compliance. Providing administrative assistance with the maintenance of contracts etc in the correct filing systems and ensuring diaries for renewal and termination dates are maintained. Assistance with regulatory processes e.g. annual renewal of Solicitors Regulation Authority authorisation. Assistance with the correct implementation of regulatory requirements. Various ad hoc duties commensurate with the role. Person Specification: Essential: Experience of working in an administrative/clerical role. Good knowledge of Microsoft Office software including a good working knowledge of Microsoft Excel. Excellent literacy and numeracy skills. Excellent attention to detail. Strong communication skills. Excellent organisation and time management skills. A positive attitude and ambition to succeed. Preferred: An understanding of the legal industry and personal injury claims Experience of producing reporting data. Experience of working in a professional or service industry. Experience of working within a regulated environment. Salary & Hours: Salary up to £27,000, dependent on experience Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday. Benefits: Hybrid Working - 3/2 hybrid working pattern after probation. 23 Days Holiday - Rising to 26 days, plus bank/public holidays. Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement. Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme. Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more. Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of; Operations Assistant, Administrator, Customer Service Assistant, Client Services Assistant, Operations Assistant, Business Support, Business Administrator may also be considered for this role.
Jan 28, 2026
Full time
Job Title: Operations Administrator Location: Sharston, M22 4SN Salary : Up to £27,000 per annum, dependent on experience Job type: Full time, Permanent About Us: Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 64 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 8,000 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business. The Role: Express Solicitors is currently looking to appoint an Operations Administrator to assist the Operations Team and offer general support to the organisation. The main elements of the role will be to complete routine centralised processes including mailshots, administration of insurance policies related to personal injury claims, document template maintenance and assistance with reporting and management information requirements of the firm. Additionally, the role will encompass aiding the Operations Team in respect of contracts, subscriptions, and periodic compliance processes. Support may also occasionally be required by the other members of the senior management team. An opportunity for a rewarding career exists for the right candidate and training and guidance will be given. Responsibilities : Administration of the various insurance schemes operated by the firm. Creation and maintenance of user profiles within the Proclaim case management system and maintenance of associated records. Creation and maintenance of legal template documents used on the Proclaim case management system. Management of routine, periodic and ad hoc mailshots and e-shots. Administration of company documentation including version control and compliance. Providing administrative assistance with the maintenance of contracts etc in the correct filing systems and ensuring diaries for renewal and termination dates are maintained. Assistance with regulatory processes e.g. annual renewal of Solicitors Regulation Authority authorisation. Assistance with the correct implementation of regulatory requirements. Various ad hoc duties commensurate with the role. Person Specification: Essential: Experience of working in an administrative/clerical role. Good knowledge of Microsoft Office software including a good working knowledge of Microsoft Excel. Excellent literacy and numeracy skills. Excellent attention to detail. Strong communication skills. Excellent organisation and time management skills. A positive attitude and ambition to succeed. Preferred: An understanding of the legal industry and personal injury claims Experience of producing reporting data. Experience of working in a professional or service industry. Experience of working within a regulated environment. Salary & Hours: Salary up to £27,000, dependent on experience Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday. Benefits: Hybrid Working - 3/2 hybrid working pattern after probation. 23 Days Holiday - Rising to 26 days, plus bank/public holidays. Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement. Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme. Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more. Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of; Operations Assistant, Administrator, Customer Service Assistant, Client Services Assistant, Operations Assistant, Business Support, Business Administrator may also be considered for this role.
Job Title: HR Administrator Location: Sharston, M22 4SN Salary : £26,332.28 per annum Job type: Full time, Permanent About Us: Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 64 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 8,000 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business. About The Role: We are currently recruiting for a HR Administrator to provide administrative support to our HR, Recruitment and Emerging Talent Teams. This is an exciting opportunity for a talented administrator to join our team and gain valuable HR specialist experience with exposure to Recruitment activities. The role provides day-to-day administrative support to the HR and Recruitment teams, helping to maintain accurate HR and absence records and ensuring information is correctly recorded within HR systems. Responsibilities include supporting daily absence reporting, responding to routine employee queries, maintaining personnel files, assisting with report preparation, liaising with benefits providers, and supporting a range of HR projects and initiatives. The role also assists with key stages of the employee lifecycle, including supporting the onboarding of new starters by preparing contracts, requesting references, organising system access, delivering inductions, and completing checklists for joiners, leavers, and internal moves in collaboration with managers and the IT team. In addition, the postholder supports recruitment activities by maintaining applicant tracking systems, assisting with graduate and apprentice recruitment, communicating professionally with candidates, and helping to organise and attend recruitment fairs, while working closely with HR and Recruitment colleagues to promote the employer brand. We work hard and play hard The role will be busy and you will learn a lot, but we also love to have fun! There are regular department socials, yearly Christmas parties (paid for by the business) and every other year a Summer social. We also have lots of other regular activities, with weekly football and netball games, a running club and a board game night. Benefits: Hybrid Working - 3/2 hybrid working pattern after probation. 23 Days Holiday - Rising to 26 days, plus bank/public holidays. Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement. Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme. Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more. Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. What are we looking for? The ideal candidate will have GCSE Maths and English at Grade C or above (or equivalent) and demonstrate strong administrative and organisational skills, with good numerical ability and a high level of accuracy and attention to detail. They will be proficient in Microsoft Office, particularly Excel, Word, Outlook, and PowerPoint, and able to manage and coordinate information effectively in a fast-paced environment. The role requires a flexible and resilient individual who can prioritise tasks, work well under pressure, and communicate confidently and professionally, both verbally and in writing. A strong understanding of confidentiality and the ability to handle sensitive information discreetly is essential, along with a willingness to learn and develop. Previous HR administration experience, knowledge of UK employment law, or a relevant HR qualification would be advantageous but are not essential. Recruitment Process: Interviews will be conducted by MS Teams. It will involve a short data set test, as well as competency & strength based questions. You will be provided with full information and support at every step. At Express Solicitors, we rate skill and ability above all else and therefore our recruitment policy encourages applications from all. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of; HR Assistant, Human Resources Assistant, Human Resources Executive, HR Executive, Human Resources Administrator, HR Advisor, Human Resources Advisor, HR Generalist, Human Resources Admin, HR Officer, HR Admin will also be considered for this role.
Jan 27, 2026
Full time
Job Title: HR Administrator Location: Sharston, M22 4SN Salary : £26,332.28 per annum Job type: Full time, Permanent About Us: Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 64 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 8,000 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business. About The Role: We are currently recruiting for a HR Administrator to provide administrative support to our HR, Recruitment and Emerging Talent Teams. This is an exciting opportunity for a talented administrator to join our team and gain valuable HR specialist experience with exposure to Recruitment activities. The role provides day-to-day administrative support to the HR and Recruitment teams, helping to maintain accurate HR and absence records and ensuring information is correctly recorded within HR systems. Responsibilities include supporting daily absence reporting, responding to routine employee queries, maintaining personnel files, assisting with report preparation, liaising with benefits providers, and supporting a range of HR projects and initiatives. The role also assists with key stages of the employee lifecycle, including supporting the onboarding of new starters by preparing contracts, requesting references, organising system access, delivering inductions, and completing checklists for joiners, leavers, and internal moves in collaboration with managers and the IT team. In addition, the postholder supports recruitment activities by maintaining applicant tracking systems, assisting with graduate and apprentice recruitment, communicating professionally with candidates, and helping to organise and attend recruitment fairs, while working closely with HR and Recruitment colleagues to promote the employer brand. We work hard and play hard The role will be busy and you will learn a lot, but we also love to have fun! There are regular department socials, yearly Christmas parties (paid for by the business) and every other year a Summer social. We also have lots of other regular activities, with weekly football and netball games, a running club and a board game night. Benefits: Hybrid Working - 3/2 hybrid working pattern after probation. 23 Days Holiday - Rising to 26 days, plus bank/public holidays. Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement. Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme. Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more. Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. What are we looking for? The ideal candidate will have GCSE Maths and English at Grade C or above (or equivalent) and demonstrate strong administrative and organisational skills, with good numerical ability and a high level of accuracy and attention to detail. They will be proficient in Microsoft Office, particularly Excel, Word, Outlook, and PowerPoint, and able to manage and coordinate information effectively in a fast-paced environment. The role requires a flexible and resilient individual who can prioritise tasks, work well under pressure, and communicate confidently and professionally, both verbally and in writing. A strong understanding of confidentiality and the ability to handle sensitive information discreetly is essential, along with a willingness to learn and develop. Previous HR administration experience, knowledge of UK employment law, or a relevant HR qualification would be advantageous but are not essential. Recruitment Process: Interviews will be conducted by MS Teams. It will involve a short data set test, as well as competency & strength based questions. You will be provided with full information and support at every step. At Express Solicitors, we rate skill and ability above all else and therefore our recruitment policy encourages applications from all. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of; HR Assistant, Human Resources Assistant, Human Resources Executive, HR Executive, Human Resources Administrator, HR Advisor, Human Resources Advisor, HR Generalist, Human Resources Admin, HR Officer, HR Admin will also be considered for this role.
Job Title: Proclaim Developer Location: Sharston, M22 4SN Salary : £40,000 - £50,000 per annum, dependent on experience Job type: Full time, Permanent About Us: Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims click apply for full job details
Jan 26, 2026
Full time
Job Title: Proclaim Developer Location: Sharston, M22 4SN Salary : £40,000 - £50,000 per annum, dependent on experience Job type: Full time, Permanent About Us: Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims click apply for full job details
Job Title: Junior Infrastructure Engineer Location: Sharston, M22 4SN Salary : £30,000 - £32,000, dependent on experience Job type: Full time, Permanent About us: Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 70 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 7,000 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business. About the role: We're looking for a proactive junior infrastructure engineer to join our growing IT team. You'll work alongside our senior infrastructure engineer to support, diagnose, and resolve technical issues across our predominantly on-premise Microsoft estate. This is a hands-on, experienced second-line support level role - ideal for someone with solid troubleshooting skills and a passion for infrastructure. Responsibilities: Provide support for infrastructure-related issues across servers, networks, and end-user devices Troubleshoot and resolve issues within Windows Server, Active Directory, Group Policy, and Office 365 Maintain and monitor core systems including backups, patching, and antivirus Escalate complex issues to the Senior Infrastructure Engineer or external vendors as needed Document fixes, procedures, and known issues for internal knowledge base Support hardware deployments, upgrades, and routine maintenance Collaborate with Helpdesk and other IT staff to ensure smooth resolution of tickets Person Specification: Essential Skills & Experience At least 3 years experience in a 2nd line support or infrastructure support role Strong knowledge of Microsoft technologies: Windows Server, AD, Group Policy, Office 365 Familiarity with networking fundamentals (DNS, DHCP, TCP/IP) Comfortable working in an onsite environment with physical hardware Excellent problem-solving and communication skills Full UK Driving Licence is essential as offsite support may be required Desirable Skills & Experience Exposure to backup technologies (e.g., Veeam), endpoint protection, or monitoring tools Experience with VMware and Hyper-V virtualisation platforms Experience with Cisco Meraki network solutions Any relevant certifications (e.g., CompTIA (A+,Server+,Network+), Microsoft) Salary & Hours: Salary of £30,000 - £32,000, dependent on experience Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday - all office based Benefits: On-site Working - At our South Court office 23 Days Holiday - Rising to 26 days, plus bank/public holidays Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all. Please click APPLY to be redirected to our website to complete your application. Candidates with experience or relevant job titles of; VMWare, Microsoft Servers, 2nd Line IT Technical Support, IT Systems Engineer, IT Systems Technician, Infrastructure Engineer, Senior IT Engineer, 2nd Line Support Engineer, Network Support, Server Support Technician will also be considered for this role.
Oct 07, 2025
Full time
Job Title: Junior Infrastructure Engineer Location: Sharston, M22 4SN Salary : £30,000 - £32,000, dependent on experience Job type: Full time, Permanent About us: Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 70 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 7,000 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business. About the role: We're looking for a proactive junior infrastructure engineer to join our growing IT team. You'll work alongside our senior infrastructure engineer to support, diagnose, and resolve technical issues across our predominantly on-premise Microsoft estate. This is a hands-on, experienced second-line support level role - ideal for someone with solid troubleshooting skills and a passion for infrastructure. Responsibilities: Provide support for infrastructure-related issues across servers, networks, and end-user devices Troubleshoot and resolve issues within Windows Server, Active Directory, Group Policy, and Office 365 Maintain and monitor core systems including backups, patching, and antivirus Escalate complex issues to the Senior Infrastructure Engineer or external vendors as needed Document fixes, procedures, and known issues for internal knowledge base Support hardware deployments, upgrades, and routine maintenance Collaborate with Helpdesk and other IT staff to ensure smooth resolution of tickets Person Specification: Essential Skills & Experience At least 3 years experience in a 2nd line support or infrastructure support role Strong knowledge of Microsoft technologies: Windows Server, AD, Group Policy, Office 365 Familiarity with networking fundamentals (DNS, DHCP, TCP/IP) Comfortable working in an onsite environment with physical hardware Excellent problem-solving and communication skills Full UK Driving Licence is essential as offsite support may be required Desirable Skills & Experience Exposure to backup technologies (e.g., Veeam), endpoint protection, or monitoring tools Experience with VMware and Hyper-V virtualisation platforms Experience with Cisco Meraki network solutions Any relevant certifications (e.g., CompTIA (A+,Server+,Network+), Microsoft) Salary & Hours: Salary of £30,000 - £32,000, dependent on experience Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday - all office based Benefits: On-site Working - At our South Court office 23 Days Holiday - Rising to 26 days, plus bank/public holidays Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all. Please click APPLY to be redirected to our website to complete your application. Candidates with experience or relevant job titles of; VMWare, Microsoft Servers, 2nd Line IT Technical Support, IT Systems Engineer, IT Systems Technician, Infrastructure Engineer, Senior IT Engineer, 2nd Line Support Engineer, Network Support, Server Support Technician will also be considered for this role.
Job Title: 2nd Line IT Technician Location: Sharston, M22 4SN Salary : £30,000 - £32,000, dependent on experience Job type: Full time, Permanent About us: Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 70 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 7,000 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business. About the role: We are currently looking to appoint a 2nd Line IT Technician to provide intermediate-level IT support, bridging the gap between frontline (1st line helpdesk) support and specialist / external support. The role requires technical expertise, legal application knowledge, and strong communication skills. Responsibilities: Act as an escalation point for technical issues unresolved by 1st Line support. Troubleshoot and resolve end user issues. Provide support for remote/hybrid working setups, VPNs, and secure access. Support legal applications such as case management, document management, and time-recording systems (e.g., iManage, Proclaim, Elite 3E). Administer user and permissions on Active Directory and Microsoft 365. Support security tools including MFA, DLP, and encryption solutions in line with GDPR and SRA requirements. Assist in IT projects, including system upgrades, migrations, and business continuity testing Person Specification: Strong knowledge of Windows Client OSs Knowledge of Microsoft 365, Active Directory, and Exchange. Understanding of networking (DNS, DHCP, VPNs). Experience with legal IT systems (case/document management, billing, dictation tools). Mobile device management experience (Intune, MobileIron, etc.). Excellent communication skills with the ability to support staff at all levels. High level of confidentiality and ability to work under pressure. Salary & Hours: Salary of £30,000 - £32,000, dependent on experience Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday - all office based Benefits: On-site Working - At our South Court office 23 Days Holiday - Rising to 26 days, plus bank/public holidays Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all. Please click APPLY to be redirected to our website to complete your application. Candidates with experience or relevant job titles of; IT Support Engineer, Helpdesk, IT Support Technician, 2nd Line Support Engineer, 2nd Line Support, IT Service Desk Technician, Technical Support, IT Technician, Technical Support Engineer, Tech Support, Tech Support Services will also be considered for this role.
Oct 07, 2025
Full time
Job Title: 2nd Line IT Technician Location: Sharston, M22 4SN Salary : £30,000 - £32,000, dependent on experience Job type: Full time, Permanent About us: Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 70 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 7,000 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business. About the role: We are currently looking to appoint a 2nd Line IT Technician to provide intermediate-level IT support, bridging the gap between frontline (1st line helpdesk) support and specialist / external support. The role requires technical expertise, legal application knowledge, and strong communication skills. Responsibilities: Act as an escalation point for technical issues unresolved by 1st Line support. Troubleshoot and resolve end user issues. Provide support for remote/hybrid working setups, VPNs, and secure access. Support legal applications such as case management, document management, and time-recording systems (e.g., iManage, Proclaim, Elite 3E). Administer user and permissions on Active Directory and Microsoft 365. Support security tools including MFA, DLP, and encryption solutions in line with GDPR and SRA requirements. Assist in IT projects, including system upgrades, migrations, and business continuity testing Person Specification: Strong knowledge of Windows Client OSs Knowledge of Microsoft 365, Active Directory, and Exchange. Understanding of networking (DNS, DHCP, VPNs). Experience with legal IT systems (case/document management, billing, dictation tools). Mobile device management experience (Intune, MobileIron, etc.). Excellent communication skills with the ability to support staff at all levels. High level of confidentiality and ability to work under pressure. Salary & Hours: Salary of £30,000 - £32,000, dependent on experience Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday - all office based Benefits: On-site Working - At our South Court office 23 Days Holiday - Rising to 26 days, plus bank/public holidays Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all. Please click APPLY to be redirected to our website to complete your application. Candidates with experience or relevant job titles of; IT Support Engineer, Helpdesk, IT Support Technician, 2nd Line Support Engineer, 2nd Line Support, IT Service Desk Technician, Technical Support, IT Technician, Technical Support Engineer, Tech Support, Tech Support Services will also be considered for this role.
Job Title: NQ Personal Injury Solicitor Location: Sharston, M22 4SN Salary : Newly qualified rate is £36,000 per annum. Along with a very generous commission scheme, paid monthly in arrears. We can be flexible for candidates with pre-qualification experience. Job type: Full time, Permanent About us: Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and click apply for full job details
Oct 02, 2025
Full time
Job Title: NQ Personal Injury Solicitor Location: Sharston, M22 4SN Salary : Newly qualified rate is £36,000 per annum. Along with a very generous commission scheme, paid monthly in arrears. We can be flexible for candidates with pre-qualification experience. Job type: Full time, Permanent About us: Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and click apply for full job details
Job Title: NQ Personal Injury Solicitor Location: Sharston, M22 4SN Salary : Newly qualified rate is £36,000 per annum. Along with a very generous commission scheme, paid monthly in arrears. We can be flexible for candidates with pre-qualification experience. Job type: Full time, Permanent About us: Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and click apply for full job details
Oct 02, 2025
Full time
Job Title: NQ Personal Injury Solicitor Location: Sharston, M22 4SN Salary : Newly qualified rate is £36,000 per annum. Along with a very generous commission scheme, paid monthly in arrears. We can be flexible for candidates with pre-qualification experience. Job type: Full time, Permanent About us: Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and click apply for full job details
