Automation Engineer Beccles, Suffolk £44,060.32+ per annum - plus excellent company benefits Full Time Permanent Monday to Friday 8:00am - 4:30pm (30-minute lunch break) Hales Group are recruiting for an experienced Automation Engineer to join a leading manufacturing business in Beccles. This is an excellent opportunity to play a key role in maintaining and developing automated manufacturing systems within a highly successful and innovative production environment focused on sustainable packaging solutions. Why apply? Starting salary of £44,060.32 per annum Monday to Friday working pattern with no rotating shifts Join a well-established and financially secure manufacturing business Work with modern automation and control technologies Opportunity to lead and support continuous improvement projects Long-term career stability within a specialist engineering team Excellent company benefits package Free on-site parking About the role Reporting to the Automation Lead, you'll be responsible for supporting all aspects of site automation, including planned maintenance, fault finding, system upgrades and continuous improvement initiatives. You'll work closely with engineering, production and project teams to ensure manufacturing equipment operates safely, efficiently and reliably. Key responsibilities Modernise PLC platforms and integrated control systems Diagnose faults, problem solve and develop PLC code improvements Support the integration of new technologies within existing manufacturing systems Work on process control, data acquisition, vision and validation systems Read, update and maintain schematics and technical documentation Support the design, delivery and commissioning of manufacturing projects Drive automation and electrical obsolescence improvements Identify opportunities to improve performance through automation and technology Work with project teams and OEMs to support design enhancements Develop and support preventative and autonomous maintenance programmes Provide reactive support during breakdown situations Ensure compliance with machine safety, health & safety and environmental standards Maintain high housekeeping standards in line with BRC and 6S requirements What we're looking for Minimum Level 3 Engineering qualification with an electrical bias or separate electrical qualification Experience working within a manufacturing or production environment Strong PLC fault finding and programming capabilities Experience working with inverters, servo drives and HMI systems Knowledge of machine safety regulations and engineering best practice Ability to read and update electrical schematics and technical drawings Computer literate with Microsoft Office applications Strong communication and problem-solving skills Reliable, adaptable and proactive approach to work Team player with a continuous improvement mindset The opportunity This role would suit an experienced Automation Engineer, Controls Engineer, Electrical & Automation Engineer or PLC Engineer looking to join a business that continues to invest in technology, sustainability and operational excellence. You'll have the opportunity to make a real impact, supporting critical production assets while helping shape future automation projects across the site. Why work through Hales Group? All of our Consultants are highly experienced and committed to supporting candidates throughout their job search. We treat candidates as valued customers and aim to match you with the right opportunity for your skills and career goals. Hales Group Ltd processes applicant data in line with its Equal Opportunities policy and may contact you regarding future opportunities. If you prefer not to be contacted, please inform your local branch.
Oct 15, 2026
Full time
Automation Engineer Beccles, Suffolk £44,060.32+ per annum - plus excellent company benefits Full Time Permanent Monday to Friday 8:00am - 4:30pm (30-minute lunch break) Hales Group are recruiting for an experienced Automation Engineer to join a leading manufacturing business in Beccles. This is an excellent opportunity to play a key role in maintaining and developing automated manufacturing systems within a highly successful and innovative production environment focused on sustainable packaging solutions. Why apply? Starting salary of £44,060.32 per annum Monday to Friday working pattern with no rotating shifts Join a well-established and financially secure manufacturing business Work with modern automation and control technologies Opportunity to lead and support continuous improvement projects Long-term career stability within a specialist engineering team Excellent company benefits package Free on-site parking About the role Reporting to the Automation Lead, you'll be responsible for supporting all aspects of site automation, including planned maintenance, fault finding, system upgrades and continuous improvement initiatives. You'll work closely with engineering, production and project teams to ensure manufacturing equipment operates safely, efficiently and reliably. Key responsibilities Modernise PLC platforms and integrated control systems Diagnose faults, problem solve and develop PLC code improvements Support the integration of new technologies within existing manufacturing systems Work on process control, data acquisition, vision and validation systems Read, update and maintain schematics and technical documentation Support the design, delivery and commissioning of manufacturing projects Drive automation and electrical obsolescence improvements Identify opportunities to improve performance through automation and technology Work with project teams and OEMs to support design enhancements Develop and support preventative and autonomous maintenance programmes Provide reactive support during breakdown situations Ensure compliance with machine safety, health & safety and environmental standards Maintain high housekeeping standards in line with BRC and 6S requirements What we're looking for Minimum Level 3 Engineering qualification with an electrical bias or separate electrical qualification Experience working within a manufacturing or production environment Strong PLC fault finding and programming capabilities Experience working with inverters, servo drives and HMI systems Knowledge of machine safety regulations and engineering best practice Ability to read and update electrical schematics and technical drawings Computer literate with Microsoft Office applications Strong communication and problem-solving skills Reliable, adaptable and proactive approach to work Team player with a continuous improvement mindset The opportunity This role would suit an experienced Automation Engineer, Controls Engineer, Electrical & Automation Engineer or PLC Engineer looking to join a business that continues to invest in technology, sustainability and operational excellence. You'll have the opportunity to make a real impact, supporting critical production assets while helping shape future automation projects across the site. Why work through Hales Group? All of our Consultants are highly experienced and committed to supporting candidates throughout their job search. We treat candidates as valued customers and aim to match you with the right opportunity for your skills and career goals. Hales Group Ltd processes applicant data in line with its Equal Opportunities policy and may contact you regarding future opportunities. If you prefer not to be contacted, please inform your local branch.
Credit Controller Bury St Edmunds £29,500 per annum Permanent, Full Time Hybrid once trained We are currently recruiting for a Credit Controller to join a well-established business based near Bury St Edmunds. This is an excellent opportunity for an experienced finance professional to become part of a busy accounts function, supporting credit control activities and maintaining strong customer relationships. The successful candidate will play a key role in ensuring timely payments, resolving account queries, and supporting smooth day-to-day financial operations. Key Responsibilities: Raise and process sales invoices and credit notes accurately and efficiently. Review billing information to ensure all required details are in place prior to invoice generation. Follow established credit control policies and procedures to support effective debt management. Build and maintain positive working relationships with customers and internal stakeholders. Monitor outstanding balances and proactively chase overdue payments via telephone, email, and written correspondence. Investigate and resolve customer invoice queries, delivering a high standard of customer service throughout. Process incoming payments and accurately allocate funds to customer accounts. Support the wider finance team with additional credit control and accounts duties as required. Requirements: Previous experience within a credit control, sales ledger, or accounts receivable position. Experience working in a high-volume environment with varying invoice values. Strong customer service skills and the ability to communicate effectively with both internal and external contacts. Excellent attention to detail and the ability to prioritise a varied workload. A proactive and organised approach to managing workloads and deadlines. Please contact Scarlett or Janine on (phone number removed) or send your up-to-date CV to (url removed) .
Oct 15, 2026
Full time
Credit Controller Bury St Edmunds £29,500 per annum Permanent, Full Time Hybrid once trained We are currently recruiting for a Credit Controller to join a well-established business based near Bury St Edmunds. This is an excellent opportunity for an experienced finance professional to become part of a busy accounts function, supporting credit control activities and maintaining strong customer relationships. The successful candidate will play a key role in ensuring timely payments, resolving account queries, and supporting smooth day-to-day financial operations. Key Responsibilities: Raise and process sales invoices and credit notes accurately and efficiently. Review billing information to ensure all required details are in place prior to invoice generation. Follow established credit control policies and procedures to support effective debt management. Build and maintain positive working relationships with customers and internal stakeholders. Monitor outstanding balances and proactively chase overdue payments via telephone, email, and written correspondence. Investigate and resolve customer invoice queries, delivering a high standard of customer service throughout. Process incoming payments and accurately allocate funds to customer accounts. Support the wider finance team with additional credit control and accounts duties as required. Requirements: Previous experience within a credit control, sales ledger, or accounts receivable position. Experience working in a high-volume environment with varying invoice values. Strong customer service skills and the ability to communicate effectively with both internal and external contacts. Excellent attention to detail and the ability to prioritise a varied workload. A proactive and organised approach to managing workloads and deadlines. Please contact Scarlett or Janine on (phone number removed) or send your up-to-date CV to (url removed) .
Online Customer Service Advisor We are looking for an experienced Customer Service Advisor to join a busy and fast-paced online customer service team. This is an excellent opportunity for someone who enjoys helping customers, solving problems and delivering outstanding service across multiple communication channels. Working as part of a supportive team, you'll be responsible for managing customer orders, handling enquiries and ensuring a seamless customer experience from order placement through to delivery. This is a temporary to permanent contract requiring an almost immediate start. Key Responsibilities Processing customer orders accurately and efficiently Handling inbound and outbound customer enquiries Responding to customers via telephone, email and online chat Supporting customers with website navigation and online ordering Tracking orders and providing delivery updates Liaising with courier networks to resolve delivery queries Communicating with internal teams to ensure orders are processed smoothly Maintaining accurate customer and order records Providing general customer service and administrative support About You We're looking for someone with previous experience in a customer service or administration role who enjoys working in a busy office environment. You'll have: Previous office-based customer service experience Strong telephone and email communication skills Excellent attention to detail Good organisational and time management skills Strong IT and data entry skills A proactive and positive approach to problem-solving The ability to work effectively as part of a team A professional and customer-focused attitude What's on Offer? Full training provided Monday to Friday working hours Stable, full-time opportunity Supportive team environment Long-term career prospects within an established business This role would suit an organised and enthusiastic customer service professional who enjoys building relationships, resolving queries and ensuring customers receive an exceptional experience.
Oct 15, 2026
Seasonal
Online Customer Service Advisor We are looking for an experienced Customer Service Advisor to join a busy and fast-paced online customer service team. This is an excellent opportunity for someone who enjoys helping customers, solving problems and delivering outstanding service across multiple communication channels. Working as part of a supportive team, you'll be responsible for managing customer orders, handling enquiries and ensuring a seamless customer experience from order placement through to delivery. This is a temporary to permanent contract requiring an almost immediate start. Key Responsibilities Processing customer orders accurately and efficiently Handling inbound and outbound customer enquiries Responding to customers via telephone, email and online chat Supporting customers with website navigation and online ordering Tracking orders and providing delivery updates Liaising with courier networks to resolve delivery queries Communicating with internal teams to ensure orders are processed smoothly Maintaining accurate customer and order records Providing general customer service and administrative support About You We're looking for someone with previous experience in a customer service or administration role who enjoys working in a busy office environment. You'll have: Previous office-based customer service experience Strong telephone and email communication skills Excellent attention to detail Good organisational and time management skills Strong IT and data entry skills A proactive and positive approach to problem-solving The ability to work effectively as part of a team A professional and customer-focused attitude What's on Offer? Full training provided Monday to Friday working hours Stable, full-time opportunity Supportive team environment Long-term career prospects within an established business This role would suit an organised and enthusiastic customer service professional who enjoys building relationships, resolving queries and ensuring customers receive an exceptional experience.
Operations Administrator Are you an organised and proactive administrator with experience managing customer orders, supplier relationships and operational processes? We're looking for an experienced Operations Administrator to join a busy and growing team. This is a varied role where you'll manage orders from receipt through to delivery, working closely with customers, suppliers and internal teams to ensure a smooth and efficient service. Key Responsibilities Processing and managing customer orders Liaising with customers regarding orders, deliveries and queries Coordinating with suppliers to monitor production and delivery schedules Managing quote approvals and associated documentation Maintaining accurate records across business systems and CRM platforms Monitoring order progress and resolving issues proactively Working closely with Operations and Sales teams to ensure excellent customer service About You You'll have previous experience in a role such as: Operations Administrator Sales Administrator Customer Service Administrator Supply Chain Coordinator You'll also have: Strong organisational and communication skills Experience dealing directly with customers and suppliers Excellent attention to detail The ability to manage multiple priorities simultaneously Confidence using CRM, ERP or business management systems A proactive, solutions-focused approach Customer complaints or non-conformance handling This role would suit someone who enjoys taking ownership, building strong relationships with customers and suppliers, and playing a central role in keeping operations running smoothly.
Oct 15, 2026
Full time
Operations Administrator Are you an organised and proactive administrator with experience managing customer orders, supplier relationships and operational processes? We're looking for an experienced Operations Administrator to join a busy and growing team. This is a varied role where you'll manage orders from receipt through to delivery, working closely with customers, suppliers and internal teams to ensure a smooth and efficient service. Key Responsibilities Processing and managing customer orders Liaising with customers regarding orders, deliveries and queries Coordinating with suppliers to monitor production and delivery schedules Managing quote approvals and associated documentation Maintaining accurate records across business systems and CRM platforms Monitoring order progress and resolving issues proactively Working closely with Operations and Sales teams to ensure excellent customer service About You You'll have previous experience in a role such as: Operations Administrator Sales Administrator Customer Service Administrator Supply Chain Coordinator You'll also have: Strong organisational and communication skills Experience dealing directly with customers and suppliers Excellent attention to detail The ability to manage multiple priorities simultaneously Confidence using CRM, ERP or business management systems A proactive, solutions-focused approach Customer complaints or non-conformance handling This role would suit someone who enjoys taking ownership, building strong relationships with customers and suppliers, and playing a central role in keeping operations running smoothly.
Quality Administrator Part-time 25 hours per week Hybrid (2 days in office) Are you an organised, detail-focused professional who enjoys coordinating multiple priorities, working in a specialist, fast-paced environment? We are recruiting a specialist Administrator with current knowledge of quality management systems (QMS) and ISO involvement to join an established and growing technology business. This is a varied role providing operational support to a niche team delivering technical projects for customers within highly regulated environments. You'll play an important part in keeping momentum with high profile projects, coordinating documentation and reporting and ensuring that work is delivered accurately and on time. The role Managing project files and associated administration Tracking and monitoring progress against delivery deadline dates Coordinating documentation through review and approval processes Issuing completed reports within agreed timescales Scheduling hardware maintenance and coordinating associated logistics Maintaining accurate records within established quality management processes Building and maintaining professional relationships with customers Supporting colleagues with specialist projects and service delivery Sharing customer feedback and insights with internal teams Working collaboratively across departments to ensure an efficient service Supporting continuous improvement initiatives Representing the organisation at occasional industry events where required About you We're looking for someone who is naturally organised, proactive and comfortable taking ownership of their workload. You'll ideally bring: Experience working within a structured Quality Management System Current knowledge of ISO quality standards An understanding of best practice and continuous improvement An interest in technology or a similarly regulated technical environment Strong administration and organisational skills Excellent attention to detail The ability to manage multiple priorities and deadlines Confident written and verbal communication skills A proactive, self-motivated approach The ability to work independently as well as collaboratively Strong problem-solving skills A flexible and adaptable approach Security requirements Due to the nature of the organisation's work, you will be subject to an appropriate level of UK security clearance . A full 5 year history of working within the UK with a maximum 3 month gap is essential. If you're highly organised, comfortable working with detailed, sensitive information and looking for a role where you can become part of a specialist and developing sector, we'd love to hear from you.
Oct 15, 2026
Full time
Quality Administrator Part-time 25 hours per week Hybrid (2 days in office) Are you an organised, detail-focused professional who enjoys coordinating multiple priorities, working in a specialist, fast-paced environment? We are recruiting a specialist Administrator with current knowledge of quality management systems (QMS) and ISO involvement to join an established and growing technology business. This is a varied role providing operational support to a niche team delivering technical projects for customers within highly regulated environments. You'll play an important part in keeping momentum with high profile projects, coordinating documentation and reporting and ensuring that work is delivered accurately and on time. The role Managing project files and associated administration Tracking and monitoring progress against delivery deadline dates Coordinating documentation through review and approval processes Issuing completed reports within agreed timescales Scheduling hardware maintenance and coordinating associated logistics Maintaining accurate records within established quality management processes Building and maintaining professional relationships with customers Supporting colleagues with specialist projects and service delivery Sharing customer feedback and insights with internal teams Working collaboratively across departments to ensure an efficient service Supporting continuous improvement initiatives Representing the organisation at occasional industry events where required About you We're looking for someone who is naturally organised, proactive and comfortable taking ownership of their workload. You'll ideally bring: Experience working within a structured Quality Management System Current knowledge of ISO quality standards An understanding of best practice and continuous improvement An interest in technology or a similarly regulated technical environment Strong administration and organisational skills Excellent attention to detail The ability to manage multiple priorities and deadlines Confident written and verbal communication skills A proactive, self-motivated approach The ability to work independently as well as collaboratively Strong problem-solving skills A flexible and adaptable approach Security requirements Due to the nature of the organisation's work, you will be subject to an appropriate level of UK security clearance . A full 5 year history of working within the UK with a maximum 3 month gap is essential. If you're highly organised, comfortable working with detailed, sensitive information and looking for a role where you can become part of a specialist and developing sector, we'd love to hear from you.
Position Title: HR Coordinator Reports to: Group HR Manager Position Summary Working closely with the HR Advisors and wider People Services team, the HR Coordinator will provide support across the full employee lifecycle, with a particular focus on Employee Relations administration, case management, HR compliance, HR systems and people administration. The role will play a key part in supporting managers and employees with people-related matters, ensuring a professional, timely and customer-focused HR service whilst providing an excellent opportunity to develop a career within Human Resources. This role is designed to provide significant exposure to: Employee Relations case management Workplace investigations Employment law and HR best practice Absence and performance management HR systems and people analytics The full employee lifecycle The position provides a clear development pathway towards an HR Advisor role, supported by hands-on exposure to multiple, complex Employee Relations matters, and operational HR responsibilities. We are currently considering applications from those seeking either a part time or term time flexible working arrangement as well as full time. Employee Relations Act as a first point of contact for HR and Employee Relations queries from managers and employees. Respond to queries relating to absence, sickness, disciplinary, grievance, appeals and other people matters. Provide guidance on straightforward HR and Employee Relations matters within agreed procedures. Support managers by signposting policies, guidance and employee relations processes. Monitor active Employee Relations cases, ensuring key actions, review dates and deadlines are managed effectively. Prepare employee relations documentation including invitations, outcome letters, meeting packs and supporting correspondence. Coordinate Employee Relations meetings including investigations, welfare meetings, disciplinary hearings, grievances and appeals. Monitor Employee Relations trends and employee concerns, identifying themes and escalating potential risks appropriately. Maintain accurate and confidential employee records, HR documentation and Employee Relations case files. Support HR Advisors with escalated cases across the Group. HR Administration Support right-to-work checks and ensure compliance records are accurately maintained. Prepare contracts of employment, contractual amendments and employment-related correspondence. Process employee lifecycle changes including promotions, salary reviews, transfers and changes to working arrangements. Support employee engagement, wellbeing and retention initiatives. Ensure all employees receive a professional and consistent HR experience. Support the People Services department and wider central functions with ad hoc administrative and project work as required. Person Specification Previous experience within an HR Administrator, HR Assistant, People Services or HR support position. Experience supporting Employee Relations cases. Understanding of HR processes and Employee Relations principles. Experience maintaining records and centralised systems. Experience within healthcare, recruitment or similar service-led sectors. Professional, approachable and people-focused. Ability to maintain confidentiality and exercise discretion. Ability to manage multiple priorities and deadlines. Ability to work effectively on both an independent and collaborative basis. Ability to communicate effectively both verbally and in writing with stakeholders at all levels.
Oct 14, 2026
Full time
Position Title: HR Coordinator Reports to: Group HR Manager Position Summary Working closely with the HR Advisors and wider People Services team, the HR Coordinator will provide support across the full employee lifecycle, with a particular focus on Employee Relations administration, case management, HR compliance, HR systems and people administration. The role will play a key part in supporting managers and employees with people-related matters, ensuring a professional, timely and customer-focused HR service whilst providing an excellent opportunity to develop a career within Human Resources. This role is designed to provide significant exposure to: Employee Relations case management Workplace investigations Employment law and HR best practice Absence and performance management HR systems and people analytics The full employee lifecycle The position provides a clear development pathway towards an HR Advisor role, supported by hands-on exposure to multiple, complex Employee Relations matters, and operational HR responsibilities. We are currently considering applications from those seeking either a part time or term time flexible working arrangement as well as full time. Employee Relations Act as a first point of contact for HR and Employee Relations queries from managers and employees. Respond to queries relating to absence, sickness, disciplinary, grievance, appeals and other people matters. Provide guidance on straightforward HR and Employee Relations matters within agreed procedures. Support managers by signposting policies, guidance and employee relations processes. Monitor active Employee Relations cases, ensuring key actions, review dates and deadlines are managed effectively. Prepare employee relations documentation including invitations, outcome letters, meeting packs and supporting correspondence. Coordinate Employee Relations meetings including investigations, welfare meetings, disciplinary hearings, grievances and appeals. Monitor Employee Relations trends and employee concerns, identifying themes and escalating potential risks appropriately. Maintain accurate and confidential employee records, HR documentation and Employee Relations case files. Support HR Advisors with escalated cases across the Group. HR Administration Support right-to-work checks and ensure compliance records are accurately maintained. Prepare contracts of employment, contractual amendments and employment-related correspondence. Process employee lifecycle changes including promotions, salary reviews, transfers and changes to working arrangements. Support employee engagement, wellbeing and retention initiatives. Ensure all employees receive a professional and consistent HR experience. Support the People Services department and wider central functions with ad hoc administrative and project work as required. Person Specification Previous experience within an HR Administrator, HR Assistant, People Services or HR support position. Experience supporting Employee Relations cases. Understanding of HR processes and Employee Relations principles. Experience maintaining records and centralised systems. Experience within healthcare, recruitment or similar service-led sectors. Professional, approachable and people-focused. Ability to maintain confidentiality and exercise discretion. Ability to manage multiple priorities and deadlines. Ability to work effectively on both an independent and collaborative basis. Ability to communicate effectively both verbally and in writing with stakeholders at all levels.
Location: Lowestoft Hours: Flexible, with occasional evening work required Contract: Temporary (Initial 3-Month Assignment, potential to extend) Start Date: Mid-October PAY: £14.82 per hour We're currently recruiting for Customer Contact Advisors to join our client in a busy customer engagement project on a temporary basis. This role involves making outbound calls to business customers, collecting and verifying information, updating records, and helping ensure customers are fully informed about upcoming industry and regulatory changes. You'll play a key role in maintaining accurate customer data while delivering a professional and positive customer experience. Key Responsibilities Making outbound calls to business customers. Verifying and updating customer information. Recording call outcomes accurately and efficiently. Identifying and documenting any follow-up actions required. Escalating unresolved queries to the relevant team. Maintaining excellent levels of customer service. Working towards agreed call volume and quality targets. Using internal systems, databases, and spreadsheets to update records. Handling customer information confidentially and in line with data protection requirements. What We're Looking For Confident and professional telephone manner. Previous experience in customer service, administration, contact centres, sales, or outbound calling. Comfortable making a high volume of outbound calls. Strong communication and active listening skills. Good attention to detail and data accuracy. Competent IT skills, including experience using databases, CRM systems, or spreadsheets. Ability to work independently and manage workload effectively. Reliable, organised, and self-motivated. Able to build rapport with customers and handle a variety of responses professionally. Why work for Hales Group? All of our Consultants are committed and experienced in what they do and have been operating in Lowestoft for many years. We treat candidates as our customers and aim to find the right job solution for you. Hales Group Ltd collects and keeps information from applicants so that we can monitor our recruitment process, ensure compliance with our Equal Opportunities policy, and, when appropriate, send you details of future job opportunities. We keep your name, address, and details of your application. If you do not want us to do this, please contact your local branch.
Oct 14, 2026
Seasonal
Location: Lowestoft Hours: Flexible, with occasional evening work required Contract: Temporary (Initial 3-Month Assignment, potential to extend) Start Date: Mid-October PAY: £14.82 per hour We're currently recruiting for Customer Contact Advisors to join our client in a busy customer engagement project on a temporary basis. This role involves making outbound calls to business customers, collecting and verifying information, updating records, and helping ensure customers are fully informed about upcoming industry and regulatory changes. You'll play a key role in maintaining accurate customer data while delivering a professional and positive customer experience. Key Responsibilities Making outbound calls to business customers. Verifying and updating customer information. Recording call outcomes accurately and efficiently. Identifying and documenting any follow-up actions required. Escalating unresolved queries to the relevant team. Maintaining excellent levels of customer service. Working towards agreed call volume and quality targets. Using internal systems, databases, and spreadsheets to update records. Handling customer information confidentially and in line with data protection requirements. What We're Looking For Confident and professional telephone manner. Previous experience in customer service, administration, contact centres, sales, or outbound calling. Comfortable making a high volume of outbound calls. Strong communication and active listening skills. Good attention to detail and data accuracy. Competent IT skills, including experience using databases, CRM systems, or spreadsheets. Ability to work independently and manage workload effectively. Reliable, organised, and self-motivated. Able to build rapport with customers and handle a variety of responses professionally. Why work for Hales Group? All of our Consultants are committed and experienced in what they do and have been operating in Lowestoft for many years. We treat candidates as our customers and aim to find the right job solution for you. Hales Group Ltd collects and keeps information from applicants so that we can monitor our recruitment process, ensure compliance with our Equal Opportunities policy, and, when appropriate, send you details of future job opportunities. We keep your name, address, and details of your application. If you do not want us to do this, please contact your local branch.
Location: Thetford (the first 4 weeks will be based in Norwich expenses for travel will be paid) Hours: 8:45am to 4:15pm Working Pattern: Monday, Tuesday, Friday, Saturday, Sunday Pay: £12.71 to £19.06 per hour Duration: Temporary for 12 weeks initially to assess success, with potential to become ongoing/permanent. We are recruiting for a proactive, confident and highly customer focused Shop Assistant to work in a stand alone retail environment on a recycling site. This role suits someone who is comfortable working independently, takes pride in presentation standards, and enjoys actively engaging customers to promote the purchase of quality second hand items. Following a training period you will be the sole on site representative, responsible for the smooth daily operation of the shop and for delivering an excellent customer experience, supported by the site manager. Key Responsibilities Act as the main point of contact on site, welcoming customers and providing friendly, informed advice on second hand items for sale. Engage proactively with customers, encouraging reuse and supporting purchasing decisions by highlighting item condition, value and suitability. Ensure all items are checked for quality, safety and cleanliness before display. Merchandise and display stock attractively, maintaining high visual and presentation standards at all times. Manage pricing, stock rotation and general organisation of the shop floor. Handle cash and card transactions accurately and securely. Maintain a clean, safe and well organised environment, including compliance with site policies and basic health & safety expectations. Work confidently as the sole person on site, taking ownership of opening/closing procedures when required. Communicate effectively with colleagues and managers based off site, escalating issues when necessary What We re Looking For A self motivated and reliable individual who is comfortable working independently. Excellent communication and interpersonal skills, with a confident, approachable manner. Experience in face to face customer service (retail, reuse, charity shop or similar environments highly desirable). Strong attention to detail and pride in presentation and standards. Fully capable of taking responsibility for a site during operating hours. Full UK driving licence and own transport (essential due to location). Flexibility to support other locations when required. Key holder and/or cash handling experience desirable but not essential If you re enthusiastic, confident working independently, and enjoy engaging with people, we d love to hear from you. Why work through Hales Group? All of our Consultants are committed and qualified in what they do and have been operating for many years. We treat candidates as our customers and try to find the right job solution for you. Hales Group offer all temporary workers; holiday pay, expenses scheme, personal accident insurance and pension scheme. Hales Group Ltd collects and keeps information from applicants, so that we can monitor our recruitment process, ensure compliance with the Equal Opportunities policy, and when appropriate send you details of future job opportunities. We keep your name and address, and details of your application. If you do not want us to do this please contact your local branch.
Oct 14, 2026
Seasonal
Location: Thetford (the first 4 weeks will be based in Norwich expenses for travel will be paid) Hours: 8:45am to 4:15pm Working Pattern: Monday, Tuesday, Friday, Saturday, Sunday Pay: £12.71 to £19.06 per hour Duration: Temporary for 12 weeks initially to assess success, with potential to become ongoing/permanent. We are recruiting for a proactive, confident and highly customer focused Shop Assistant to work in a stand alone retail environment on a recycling site. This role suits someone who is comfortable working independently, takes pride in presentation standards, and enjoys actively engaging customers to promote the purchase of quality second hand items. Following a training period you will be the sole on site representative, responsible for the smooth daily operation of the shop and for delivering an excellent customer experience, supported by the site manager. Key Responsibilities Act as the main point of contact on site, welcoming customers and providing friendly, informed advice on second hand items for sale. Engage proactively with customers, encouraging reuse and supporting purchasing decisions by highlighting item condition, value and suitability. Ensure all items are checked for quality, safety and cleanliness before display. Merchandise and display stock attractively, maintaining high visual and presentation standards at all times. Manage pricing, stock rotation and general organisation of the shop floor. Handle cash and card transactions accurately and securely. Maintain a clean, safe and well organised environment, including compliance with site policies and basic health & safety expectations. Work confidently as the sole person on site, taking ownership of opening/closing procedures when required. Communicate effectively with colleagues and managers based off site, escalating issues when necessary What We re Looking For A self motivated and reliable individual who is comfortable working independently. Excellent communication and interpersonal skills, with a confident, approachable manner. Experience in face to face customer service (retail, reuse, charity shop or similar environments highly desirable). Strong attention to detail and pride in presentation and standards. Fully capable of taking responsibility for a site during operating hours. Full UK driving licence and own transport (essential due to location). Flexibility to support other locations when required. Key holder and/or cash handling experience desirable but not essential If you re enthusiastic, confident working independently, and enjoy engaging with people, we d love to hear from you. Why work through Hales Group? All of our Consultants are committed and qualified in what they do and have been operating for many years. We treat candidates as our customers and try to find the right job solution for you. Hales Group offer all temporary workers; holiday pay, expenses scheme, personal accident insurance and pension scheme. Hales Group Ltd collects and keeps information from applicants, so that we can monitor our recruitment process, ensure compliance with the Equal Opportunities policy, and when appropriate send you details of future job opportunities. We keep your name and address, and details of your application. If you do not want us to do this please contact your local branch.
Bartender Location: Yoxford Hours: Full-time, Part-time & Casual Contracts Available Pay Rate: £14.00 per hour Contract Type: Permanent Are you a people person who enjoys working in a lively, fast-paced environment? We are currently recruiting Bartenders to join a busy and welcoming hospitality team at a well-established events venue in Yoxford. From weddings and private celebrations to corporate events and large-scale functions, no two shifts are the same. This is an excellent opportunity to become part of a professional team that prides itself on delivering exceptional customer experiences. What you'll be doing: Preparing and serving a variety of drinks efficiently and professionally Delivering excellent customer service to guests throughout events Keeping the bar area clean, organised and fully stocked Assisting colleagues to ensure events run smoothly Working flexible shifts, including evenings and weekends What We're Looking For: Previous bar or hospitality experience is desirable but not essential A friendly, approachable and professional manner Strong communication and customer service skills Ability to remain calm and organised during busy periods Reliable, enthusiastic and able to work well as part of a team Flexibility to work a range of shifts based on event schedules Why work through Hales Group? All our Consultants are committed, experienced and qualified, and have been supporting candidates across the area for many years. We treat candidates as our customers and aim to find the right job solution for you. Hales Group Ltd collects and retains applicant information to monitor our recruitment processes, ensure compliance with Equal Opportunities legislation and, where appropriate, share future job opportunities. If you do not wish for your details to be stored, please contact your local branch.
Oct 14, 2026
Full time
Bartender Location: Yoxford Hours: Full-time, Part-time & Casual Contracts Available Pay Rate: £14.00 per hour Contract Type: Permanent Are you a people person who enjoys working in a lively, fast-paced environment? We are currently recruiting Bartenders to join a busy and welcoming hospitality team at a well-established events venue in Yoxford. From weddings and private celebrations to corporate events and large-scale functions, no two shifts are the same. This is an excellent opportunity to become part of a professional team that prides itself on delivering exceptional customer experiences. What you'll be doing: Preparing and serving a variety of drinks efficiently and professionally Delivering excellent customer service to guests throughout events Keeping the bar area clean, organised and fully stocked Assisting colleagues to ensure events run smoothly Working flexible shifts, including evenings and weekends What We're Looking For: Previous bar or hospitality experience is desirable but not essential A friendly, approachable and professional manner Strong communication and customer service skills Ability to remain calm and organised during busy periods Reliable, enthusiastic and able to work well as part of a team Flexibility to work a range of shifts based on event schedules Why work through Hales Group? All our Consultants are committed, experienced and qualified, and have been supporting candidates across the area for many years. We treat candidates as our customers and aim to find the right job solution for you. Hales Group Ltd collects and retains applicant information to monitor our recruitment processes, ensure compliance with Equal Opportunities legislation and, where appropriate, share future job opportunities. If you do not wish for your details to be stored, please contact your local branch.
Electrical Assembly Technician Location: Beccles, Suffolk Pay: £16.68 per hour + regular overtime available at enhanced rates Contract: Full-Time, Temporary (up to 6 months) Hales Group are recruiting for an Electrical Assembly Technician on behalf of a well-established engineering manufacturer in Beccles. This is an excellent opportunity to join a highly skilled team building bespoke automation and specialist machinery. Working from electrical schematics and technical drawings, you'll be involved in the assembly, wiring, testing and fault finding of electrical and pneumatic systems. Key Responsibilities Electrical assembly and wiring of machinery and control systems Installing and connecting electrical and pneumatic components Reading and interpreting technical drawings and wiring schematics Panel wiring, cable routing and termination work Testing, inspection and pre-commissioning checks Fault finding and rectification of electrical and pneumatic systems Supporting machine installation and commissioning activities when required Working to quality, safety and production standards What We're Looking For Previous experience within Electrical Assembly, Electrical Fitting, Panel Wiring, Machine Wiring or a similar role Ability to read and interpret electrical schematics and technical drawings Experience using electrical testing equipment and hand tools Good understanding of electrical safety procedures Strong attention to detail and a proactive approach to problem solving Ability to work independently and as part of a team Why work through Hales Group? Our consultants are experienced specialists within their sectors and are committed to finding the right opportunity for every candidate. We take a consultative approach to recruitment, offering support and guidance throughout the process. Hales Group Ltd collects and stores applicant information to manage recruitment processes, ensure compliance with Equal Opportunities legislation and, where appropriate, notify candidates of future opportunities. If you do not wish us to retain your details, please contact your local branch.
Oct 14, 2026
Full time
Electrical Assembly Technician Location: Beccles, Suffolk Pay: £16.68 per hour + regular overtime available at enhanced rates Contract: Full-Time, Temporary (up to 6 months) Hales Group are recruiting for an Electrical Assembly Technician on behalf of a well-established engineering manufacturer in Beccles. This is an excellent opportunity to join a highly skilled team building bespoke automation and specialist machinery. Working from electrical schematics and technical drawings, you'll be involved in the assembly, wiring, testing and fault finding of electrical and pneumatic systems. Key Responsibilities Electrical assembly and wiring of machinery and control systems Installing and connecting electrical and pneumatic components Reading and interpreting technical drawings and wiring schematics Panel wiring, cable routing and termination work Testing, inspection and pre-commissioning checks Fault finding and rectification of electrical and pneumatic systems Supporting machine installation and commissioning activities when required Working to quality, safety and production standards What We're Looking For Previous experience within Electrical Assembly, Electrical Fitting, Panel Wiring, Machine Wiring or a similar role Ability to read and interpret electrical schematics and technical drawings Experience using electrical testing equipment and hand tools Good understanding of electrical safety procedures Strong attention to detail and a proactive approach to problem solving Ability to work independently and as part of a team Why work through Hales Group? Our consultants are experienced specialists within their sectors and are committed to finding the right opportunity for every candidate. We take a consultative approach to recruitment, offering support and guidance throughout the process. Hales Group Ltd collects and stores applicant information to manage recruitment processes, ensure compliance with Equal Opportunities legislation and, where appropriate, notify candidates of future opportunities. If you do not wish us to retain your details, please contact your local branch.
Mechanical Assembly Technician Location: Beccles, Suffolk Pay: £16.68 per hour + regular overtime available at enhanced rates Contract: Full-Time, Temporary (up to 6 months) Hales Group are recruiting for a Mechanical Assembly Technician on behalf of a leading engineering manufacturer based in Beccles. This is an excellent opportunity to join a highly skilled team building bespoke automation and specialist machinery for a range of industries. Working from engineering drawings and technical specifications, you'll be involved in the assembly, fitting and testing of high-quality machinery and mechanical systems. Key Responsibilities Mechanical assembly of machinery, sub-assemblies and specialist equipment Reading and interpreting engineering drawings, build instructions and technical documentation Precision fitting, alignment and installation of mechanical components Using hand tools, power tools and workshop equipment safely and effectively Selecting, modifying and installing parts to meet design specifications Carrying out quality inspections throughout the assembly process Identifying and reporting faults, defects or build issues Maintaining accurate production records and documentation Working to company quality, safety and production standards What We're Looking For Previous experience in Mechanical Assembly, Mechanical Fitting, Machine Building or a similar engineering role Ability to read and interpret engineering drawings and technical documentation Strong mechanical aptitude with excellent attention to detail Experience using hand tools, power tools and general workshop equipment Good understanding of assembly techniques and quality standards Strong problem-solving skills and a proactive approach to work Ability to work independently and as part of a team Why work through Hales Group? Our consultants are experienced specialists within their sectors and are committed to finding the right opportunity for every candidate. We take a consultative approach to recruitment, offering support and guidance throughout the process. Hales Group Ltd collects and stores applicant information to manage recruitment processes, ensure compliance with Equal Opportunities legislation and, where appropriate, notify candidates of future opportunities. If you do not wish us to retain your details, please contact your local branch.
Oct 13, 2026
Full time
Mechanical Assembly Technician Location: Beccles, Suffolk Pay: £16.68 per hour + regular overtime available at enhanced rates Contract: Full-Time, Temporary (up to 6 months) Hales Group are recruiting for a Mechanical Assembly Technician on behalf of a leading engineering manufacturer based in Beccles. This is an excellent opportunity to join a highly skilled team building bespoke automation and specialist machinery for a range of industries. Working from engineering drawings and technical specifications, you'll be involved in the assembly, fitting and testing of high-quality machinery and mechanical systems. Key Responsibilities Mechanical assembly of machinery, sub-assemblies and specialist equipment Reading and interpreting engineering drawings, build instructions and technical documentation Precision fitting, alignment and installation of mechanical components Using hand tools, power tools and workshop equipment safely and effectively Selecting, modifying and installing parts to meet design specifications Carrying out quality inspections throughout the assembly process Identifying and reporting faults, defects or build issues Maintaining accurate production records and documentation Working to company quality, safety and production standards What We're Looking For Previous experience in Mechanical Assembly, Mechanical Fitting, Machine Building or a similar engineering role Ability to read and interpret engineering drawings and technical documentation Strong mechanical aptitude with excellent attention to detail Experience using hand tools, power tools and general workshop equipment Good understanding of assembly techniques and quality standards Strong problem-solving skills and a proactive approach to work Ability to work independently and as part of a team Why work through Hales Group? Our consultants are experienced specialists within their sectors and are committed to finding the right opportunity for every candidate. We take a consultative approach to recruitment, offering support and guidance throughout the process. Hales Group Ltd collects and stores applicant information to manage recruitment processes, ensure compliance with Equal Opportunities legislation and, where appropriate, notify candidates of future opportunities. If you do not wish us to retain your details, please contact your local branch.
Job title: Assembly Operative Job type: Temporary to Permanent Location: Letchworth Working hours: Monday to Friday, 8am-4.30pm (4pm Friday finish) Hourly rate: £12.71 per hour Our rapidly growing client based in Letchworth are currently looking for Assembly Operative's to join their team on a Temporary to Permanent basis to help support a large project they are working on. The successful candidates must come from an Assembly/Production background, who has a background within the use of Hand & Power tools. Main duties as an Assembly Operative: - Using Hand & Power tools to assembly retail display units - Reading and understanding technical drawings - Maintaining a high level of quality assurance - Heavy lifting of loads - Ensuring finished production is met to the highest company standard What is needed in this role?: - Previous experience working in a Production/Assembly environment - Previous experience using Hand & Power tools - Ability to read and understand technical drawings - Physically fit and able to work in a fast paced environment - Available immediately Perks of working on a Temporary to Permanent basis: - Opportunity to join a growing business - 24/7 support - Weekly pay - Travel Tax Relief scheme - Rewards and Discounts Please apply within
Oct 13, 2026
Seasonal
Job title: Assembly Operative Job type: Temporary to Permanent Location: Letchworth Working hours: Monday to Friday, 8am-4.30pm (4pm Friday finish) Hourly rate: £12.71 per hour Our rapidly growing client based in Letchworth are currently looking for Assembly Operative's to join their team on a Temporary to Permanent basis to help support a large project they are working on. The successful candidates must come from an Assembly/Production background, who has a background within the use of Hand & Power tools. Main duties as an Assembly Operative: - Using Hand & Power tools to assembly retail display units - Reading and understanding technical drawings - Maintaining a high level of quality assurance - Heavy lifting of loads - Ensuring finished production is met to the highest company standard What is needed in this role?: - Previous experience working in a Production/Assembly environment - Previous experience using Hand & Power tools - Ability to read and understand technical drawings - Physically fit and able to work in a fast paced environment - Available immediately Perks of working on a Temporary to Permanent basis: - Opportunity to join a growing business - 24/7 support - Weekly pay - Travel Tax Relief scheme - Rewards and Discounts Please apply within
Service Administrator Salary: £27,000 per year Location: Stevenage Hours: Monday - Friday, 9am to 5pm Contract: Permanent About the Role A fantastic opportunity has become available for a proactive and organised Service Administrator to join a growing operations team. This role is ideal for someone who enjoys variety, thrives in a busy environment, and takes pride in delivering exceptional service to clients and colleagues alike. As the first point of contact for support, you'll play a crucial part in ensuring service requests are handled efficiently, engineers are scheduled promptly, and clients receive a seamless experience. Key Responsibilities In this role, you will support the day to day running of the operations department, including: Monitoring and responding to emails in the service inbox Answering incoming calls to the Service Desk Logging client requests across internal and external systems Scheduling engineer visits and coordinating their attendance Closing completed jobs on the internal job management system Booking couriers and tracking shipments Managing the return of faulty equipment to suppliers or manufacturers Sending Welcome Packs to newly onboarded clients About You The ideal candidate will bring a positive attitude, strong organisational skills, and a commitment to excellent customer service. You will be: Experienced in a similar service led or administrative role Highly organised with exceptional attention to detail Confident managing multiple tasks and prioritising effectively An excellent communicator, both written and verbal Friendly, approachable, and professional when dealing with clients Reliable, proactive, and comfortable working in a fast paced office environment What's in It for You? Monday-Friday, 9am-5pm working pattern 23 days holiday plus bank holidays, rising with length of service Supportive, friendly, and collaborative team culture Pension scheme Company Christmas bonus On site parking Regular company events Full training provided with ongoing development opportunities
Oct 13, 2026
Full time
Service Administrator Salary: £27,000 per year Location: Stevenage Hours: Monday - Friday, 9am to 5pm Contract: Permanent About the Role A fantastic opportunity has become available for a proactive and organised Service Administrator to join a growing operations team. This role is ideal for someone who enjoys variety, thrives in a busy environment, and takes pride in delivering exceptional service to clients and colleagues alike. As the first point of contact for support, you'll play a crucial part in ensuring service requests are handled efficiently, engineers are scheduled promptly, and clients receive a seamless experience. Key Responsibilities In this role, you will support the day to day running of the operations department, including: Monitoring and responding to emails in the service inbox Answering incoming calls to the Service Desk Logging client requests across internal and external systems Scheduling engineer visits and coordinating their attendance Closing completed jobs on the internal job management system Booking couriers and tracking shipments Managing the return of faulty equipment to suppliers or manufacturers Sending Welcome Packs to newly onboarded clients About You The ideal candidate will bring a positive attitude, strong organisational skills, and a commitment to excellent customer service. You will be: Experienced in a similar service led or administrative role Highly organised with exceptional attention to detail Confident managing multiple tasks and prioritising effectively An excellent communicator, both written and verbal Friendly, approachable, and professional when dealing with clients Reliable, proactive, and comfortable working in a fast paced office environment What's in It for You? Monday-Friday, 9am-5pm working pattern 23 days holiday plus bank holidays, rising with length of service Supportive, friendly, and collaborative team culture Pension scheme Company Christmas bonus On site parking Regular company events Full training provided with ongoing development opportunities
Hales Group are working with their client to assist them in finding a Technical Assistant to join their team. Reporting to the Technical Compliance Manager, you will be responsible for making sure samples, traceability and compliance paperwork are updated on regular basis. Salary £30,000 Per Annum Hours Monday to Friday, preferably 08:00 start until 16:30 (flexibility can be discussed) Main Duties Prepare lab samples to be sent to external lab. Ensure that product is safe for positive release for customer, sending certificates of analysis or conformance. Report any out of spec micro results & work with the QA Manager to investigate. To take the lead in traceability/mass balance. Complete daily, weekly and monthly specified tasks on the work tracker. Oversee the internal audit schedule, assign audits and conduct internal auditing. Assist Technical Compliance Manager to ensure the quality manual is maintained. Work closely with customers and respond to customer requests. Assist the Specifications Technologist with completing and issuing specs to customers. Review & sign off production paperwork as correctly completed, file and archive (as and when required). Update and maintain the supplier approval document. Work with the technical team, QA team & factory teams to improve right first times. Develop strong technical partnerships with key customers and suppliers. To assist the technical & quality teams, as required. Assist the Technical Compliance Manager in any other duties, as instructed. Be a key member of the team during audits and customer visits. Skills and Attributes Trained in Level 2 Food Safety and Health and Safety Trained in basic principle of HACCP Experienced with internal auditing Trained in basic principles of environmental and sustainability practices Good standard of literacy and numeracy Good organisational skills, ability to plan and prioritise different tasks Strong relationship building skills, ability to work in a team What We Offer Competitive pay rates Ongoing training and development Supportive team environment On-site parking Company pension For more information regarding this great role, please apply
Oct 13, 2026
Full time
Hales Group are working with their client to assist them in finding a Technical Assistant to join their team. Reporting to the Technical Compliance Manager, you will be responsible for making sure samples, traceability and compliance paperwork are updated on regular basis. Salary £30,000 Per Annum Hours Monday to Friday, preferably 08:00 start until 16:30 (flexibility can be discussed) Main Duties Prepare lab samples to be sent to external lab. Ensure that product is safe for positive release for customer, sending certificates of analysis or conformance. Report any out of spec micro results & work with the QA Manager to investigate. To take the lead in traceability/mass balance. Complete daily, weekly and monthly specified tasks on the work tracker. Oversee the internal audit schedule, assign audits and conduct internal auditing. Assist Technical Compliance Manager to ensure the quality manual is maintained. Work closely with customers and respond to customer requests. Assist the Specifications Technologist with completing and issuing specs to customers. Review & sign off production paperwork as correctly completed, file and archive (as and when required). Update and maintain the supplier approval document. Work with the technical team, QA team & factory teams to improve right first times. Develop strong technical partnerships with key customers and suppliers. To assist the technical & quality teams, as required. Assist the Technical Compliance Manager in any other duties, as instructed. Be a key member of the team during audits and customer visits. Skills and Attributes Trained in Level 2 Food Safety and Health and Safety Trained in basic principle of HACCP Experienced with internal auditing Trained in basic principles of environmental and sustainability practices Good standard of literacy and numeracy Good organisational skills, ability to plan and prioritise different tasks Strong relationship building skills, ability to work in a team What We Offer Competitive pay rates Ongoing training and development Supportive team environment On-site parking Company pension For more information regarding this great role, please apply
Administrator Near Bury St Edmunds Full-time, Monday to Friday £27,000 to £29,000 DOE Permanent Office based We are recruiting on behalf of our client, a growing and well-established business based in Bury St Edmunds. They are seeking an organised and proactive individual to support day-to-day operations, customer communication, scheduling, and administration. This is a varied role offering the opportunity to become a key part of a busy team. Key Responsibilities Coordinate projects, schedules, and operational activities to ensure smooth service delivery Liaise with customers, suppliers, and internal teams to manage enquiries and project requirements Arrange deliveries, bookings and logistics as required Maintain accurate records, databases, and CRM systems Prepare and manage operational documentation and reports Support stock control, ordering, and resource planning activities Manage shared inboxes and provide timely responses to enquiries Raise quotations and provide after-sales support where required Assist with compliance, quality, and health & safety administration/processes Handle manufacturer claims and all related documentation Provide general administrative support to the wider operations team Participate in internal / external meetings as requested Requirements Previous experience within administration, operations support, coordination, or customer service Strong organisational skills with excellent attention to detail Ability to manage multiple priorities and meet deadlines Confident communication skills, both written and verbal Proactive and able to work independently using initiative Comfortable working with systems, databases, and Microsoft Office packages Strong problem-solving skills and a positive, team-focused attitude Reliable, adaptable, and eager to contribute to a busy and supportive environment Please apply today with your current CV or call our office for more information on (phone number removed).
Oct 13, 2026
Full time
Administrator Near Bury St Edmunds Full-time, Monday to Friday £27,000 to £29,000 DOE Permanent Office based We are recruiting on behalf of our client, a growing and well-established business based in Bury St Edmunds. They are seeking an organised and proactive individual to support day-to-day operations, customer communication, scheduling, and administration. This is a varied role offering the opportunity to become a key part of a busy team. Key Responsibilities Coordinate projects, schedules, and operational activities to ensure smooth service delivery Liaise with customers, suppliers, and internal teams to manage enquiries and project requirements Arrange deliveries, bookings and logistics as required Maintain accurate records, databases, and CRM systems Prepare and manage operational documentation and reports Support stock control, ordering, and resource planning activities Manage shared inboxes and provide timely responses to enquiries Raise quotations and provide after-sales support where required Assist with compliance, quality, and health & safety administration/processes Handle manufacturer claims and all related documentation Provide general administrative support to the wider operations team Participate in internal / external meetings as requested Requirements Previous experience within administration, operations support, coordination, or customer service Strong organisational skills with excellent attention to detail Ability to manage multiple priorities and meet deadlines Confident communication skills, both written and verbal Proactive and able to work independently using initiative Comfortable working with systems, databases, and Microsoft Office packages Strong problem-solving skills and a positive, team-focused attitude Reliable, adaptable, and eager to contribute to a busy and supportive environment Please apply today with your current CV or call our office for more information on (phone number removed).
Administrator Ipswich £14.00 per hour Part-time Flexible Hours Temporary We are recruiting on behalf of our client in Ipswich for a proactive and organised Administrator to provide essential support across administration, transport compliance, and office operations. This is a flexible, part-time opportunity suited to someone with strong attention to detail and excellent organisational skills. Responsibilities: Respond to customer and public enquiries and complaints in a professional and timely manner. Manage insurance and damage claims administration. Submit weekly PAYE timesheets for payroll processing. Source and order materials and equipment as required. Check purchase invoices for accuracy, authorise where appropriate, and forward for processing. Review and file daily health and safety documentation. Maintain project documentation and completion records. Maintain and update transport invoices and documentation, ensuring records are filed correctly. Update the works programme with staff holidays, training and other absences. Monitor petty cash records and process expense claims. Requirements Previous administration experience. Strong organisational and time management skills. Excellent attention to detail and accuracy. Confident using Microsoft Office applications, including Excel and Outlook. Ability to prioritise workloads and work independently. Professional communication skills when dealing with customers, suppliers and colleagues. Experience within transport, construction or compliance administration would be advantageous but is not essential. If you are looking for a flexible part-time role with a varied workload and the opportunity to support a busy and friendly team, we would love to hear from you. If you are interested in this position, please contact Scarlett or Janine on (phone number removed) or apply with a current CV to (url removed)
Oct 12, 2026
Full time
Administrator Ipswich £14.00 per hour Part-time Flexible Hours Temporary We are recruiting on behalf of our client in Ipswich for a proactive and organised Administrator to provide essential support across administration, transport compliance, and office operations. This is a flexible, part-time opportunity suited to someone with strong attention to detail and excellent organisational skills. Responsibilities: Respond to customer and public enquiries and complaints in a professional and timely manner. Manage insurance and damage claims administration. Submit weekly PAYE timesheets for payroll processing. Source and order materials and equipment as required. Check purchase invoices for accuracy, authorise where appropriate, and forward for processing. Review and file daily health and safety documentation. Maintain project documentation and completion records. Maintain and update transport invoices and documentation, ensuring records are filed correctly. Update the works programme with staff holidays, training and other absences. Monitor petty cash records and process expense claims. Requirements Previous administration experience. Strong organisational and time management skills. Excellent attention to detail and accuracy. Confident using Microsoft Office applications, including Excel and Outlook. Ability to prioritise workloads and work independently. Professional communication skills when dealing with customers, suppliers and colleagues. Experience within transport, construction or compliance administration would be advantageous but is not essential. If you are looking for a flexible part-time role with a varied workload and the opportunity to support a busy and friendly team, we would love to hear from you. If you are interested in this position, please contact Scarlett or Janine on (phone number removed) or apply with a current CV to (url removed)
HR Advisor Beccles, Suffolk Competitive salary + excellent company benefits Full Time - Monday to Friday (39 hours per week) Permanent contract Hales Group are delighted to be recruiting for an experienced HR Advisor on behalf of a well-established and successful manufacturing business based in Suffolk. This is an excellent opportunity to join a busy, people-focused organisation where you will play a key role in supporting managers and employees across a broad range of HR activities. About the Role Working closely with the HR Manager, you will provide a professional and proactive HR advisory service across the business. This is a varied generalist HR position involving employee relations, recruitment, onboarding, HR administration and reporting, whilst ensuring compliance with employment legislation and company procedures. Key Responsibilities Provide first-line HR advice and support to managers and employees. Manage a range of employee relations matters including absence management, disciplinaries, grievances, performance management and flexible working requests. Support managers with occupational health referrals and return-to-work processes. Prepare employment contracts and HR documentation. Arrange and attend formal and informal meetings, taking notes and providing guidance where required. Lead recruitment activities, including offer management and contract preparation. Coordinate onboarding and induction processes for new starters. Maintain accurate employee records and HR databases in line with GDPR requirements. Produce and analyse HR reports, identifying trends and recommending improvements. Support HR projects and continuous improvement initiatives. Manage a variety of HR administrative duties across the employee lifecycle. What We're Looking For CIPD Level 5 qualified or working towards qualification. Previous experience in a HR Advisor or similar generalist HR role. Strong understanding of UK employment legislation and HR best practice. Experience managing a variety of employee relations cases. Confident building relationships with managers and stakeholders at all levels. Excellent communication and interpersonal skills. Highly organised with strong attention to detail. Proficient in Microsoft Office and HR systems. Able to manage confidential information professionally and discreetly. A proactive and solutions-focused approach with the ability to work independently and as part of a team. As well as a competitive salary, you ll also receive an excellent benefits package, including 25 days' annual leave plus bank holidays, a Christmas shutdown, pension scheme, life assurance, income protection, company sick pay, annual leave buy and sell options, a Cycle to Work scheme, long service awards, free on-site parking, and ongoing training and development opportunities. You'll be joining a supportive business that values its employees and is committed to their long-term growth and wellbeing. Why work through Hales Group? All of our Consultants are highly experienced and committed to supporting candidates throughout their job search. We treat candidates as valued customers and aim to match you with the right opportunity for your skills and career goals. Hales Group Ltd processes applicant data in line with its Equal Opportunities policy and may contact you regarding future opportunities. If you prefer not to be contacted, please inform your local branch.
Oct 12, 2026
Full time
HR Advisor Beccles, Suffolk Competitive salary + excellent company benefits Full Time - Monday to Friday (39 hours per week) Permanent contract Hales Group are delighted to be recruiting for an experienced HR Advisor on behalf of a well-established and successful manufacturing business based in Suffolk. This is an excellent opportunity to join a busy, people-focused organisation where you will play a key role in supporting managers and employees across a broad range of HR activities. About the Role Working closely with the HR Manager, you will provide a professional and proactive HR advisory service across the business. This is a varied generalist HR position involving employee relations, recruitment, onboarding, HR administration and reporting, whilst ensuring compliance with employment legislation and company procedures. Key Responsibilities Provide first-line HR advice and support to managers and employees. Manage a range of employee relations matters including absence management, disciplinaries, grievances, performance management and flexible working requests. Support managers with occupational health referrals and return-to-work processes. Prepare employment contracts and HR documentation. Arrange and attend formal and informal meetings, taking notes and providing guidance where required. Lead recruitment activities, including offer management and contract preparation. Coordinate onboarding and induction processes for new starters. Maintain accurate employee records and HR databases in line with GDPR requirements. Produce and analyse HR reports, identifying trends and recommending improvements. Support HR projects and continuous improvement initiatives. Manage a variety of HR administrative duties across the employee lifecycle. What We're Looking For CIPD Level 5 qualified or working towards qualification. Previous experience in a HR Advisor or similar generalist HR role. Strong understanding of UK employment legislation and HR best practice. Experience managing a variety of employee relations cases. Confident building relationships with managers and stakeholders at all levels. Excellent communication and interpersonal skills. Highly organised with strong attention to detail. Proficient in Microsoft Office and HR systems. Able to manage confidential information professionally and discreetly. A proactive and solutions-focused approach with the ability to work independently and as part of a team. As well as a competitive salary, you ll also receive an excellent benefits package, including 25 days' annual leave plus bank holidays, a Christmas shutdown, pension scheme, life assurance, income protection, company sick pay, annual leave buy and sell options, a Cycle to Work scheme, long service awards, free on-site parking, and ongoing training and development opportunities. You'll be joining a supportive business that values its employees and is committed to their long-term growth and wellbeing. Why work through Hales Group? All of our Consultants are highly experienced and committed to supporting candidates throughout their job search. We treat candidates as valued customers and aim to match you with the right opportunity for your skills and career goals. Hales Group Ltd processes applicant data in line with its Equal Opportunities policy and may contact you regarding future opportunities. If you prefer not to be contacted, please inform your local branch.
People and Operations Coordinator Near Bury St Edmunds Permanent £35,000 -£40,000 per annum DOE An exciting new opportunity has arisen for a People and Operations Coordinator, working for our client, a busy and growing company based near to Bury St Edmunds. As a People and Operations Coordinator, you will provide high-level support to the senior leadership team. This is a varied and influential role that combines executive support, people operations, business administration, facilities coordination and continuous improvement. Working closely with the Managing Director, HR Manager and Leadership Team, you will help bring structure, organisation and accountability to the business while supporting the development of efficient systems and ways of working. The successful candidate will be a proactive, highly organised professional who thrives in a fast-paced environment and can confidently manage multiple priorities with discretion and professionalism. Responsibilities: Provide high-level executive support to the Managing Director and Leadership Team, acting as a trusted and proactive business partner. Manage complex diaries, schedules, meetings and competing priorities. Coordinate leadership meetings, agendas, minutes, action logs and follow-up activities, ensuring actions are completed in a timely manner. Prepare professional reports, presentations, correspondence and meeting materials. Support company-wide communications. Prepare employment contracts, offer letters and employee correspondence. Maintain accurate employee records, HR systems and personnel documentation. Coordinate onboarding, inductions, probation processes and employee lifecycle activities. Support managers with absence management, return-to-work processes and general people administration. Maintain training, compliance and people-related records. Coordinate recruitment administration and candidate communications. Produce HR reports, management information and people metrics. Support employee wellbeing, engagement and recognition initiatives. Prepare and validate payroll information for submission to the external payroll provider. Process payroll changes, including starters, leavers, salary amendments and employee updates. Manage payroll queries, pension administration and employee expenses. Maintain accurate payroll, expense and financial records. Create, maintain and analyse trackers, dashboards and management reports. Ensure data accuracy across multiple business systems and platforms. Identify opportunities to improve efficiency through technology, automation and process improvement. Support the implementation of new systems, tools and ways of working. Oversee the smooth day-to-day running of the office environment. Coordinate facilities management, maintenance activities and contractor relationships. Manage office supplies, purchasing and supplier relationships. Support Health & Safety administration and compliance requirements. Organise employee events, wellbeing initiatives and company activities. Build strong working relationships across office-based and operational teams, contributing to a positive and collaborative workplace culture. Drive continuous improvement initiatives, helping to develop scalable and efficient business processes. Requirements/Experience: Essential Experience in a business support, administration, coordination, operations support or executive assistant role. Excellent organisational and planning skills. Strong Microsoft 365 skills, particularly Outlook, Excel, Teams and PowerPoint. High levels of digital literacy and confidence working across multiple systems. Excellent written and verbal communication skills. Strong attention to detail and accuracy. Ability to handle confidential information appropriately. A proactive, solutions-focused approach. Desirable Experience using HR systems. Previous HR, recruitment or payroll administration experience. Experience supporting senior leaders or leadership teams. Experience creating reports, trackers or automated workflows. Experience within a manufacturing, engineering or industrial environment. Please apply today with your current CV or call our office for more information on (phone number removed).
Oct 12, 2026
Full time
People and Operations Coordinator Near Bury St Edmunds Permanent £35,000 -£40,000 per annum DOE An exciting new opportunity has arisen for a People and Operations Coordinator, working for our client, a busy and growing company based near to Bury St Edmunds. As a People and Operations Coordinator, you will provide high-level support to the senior leadership team. This is a varied and influential role that combines executive support, people operations, business administration, facilities coordination and continuous improvement. Working closely with the Managing Director, HR Manager and Leadership Team, you will help bring structure, organisation and accountability to the business while supporting the development of efficient systems and ways of working. The successful candidate will be a proactive, highly organised professional who thrives in a fast-paced environment and can confidently manage multiple priorities with discretion and professionalism. Responsibilities: Provide high-level executive support to the Managing Director and Leadership Team, acting as a trusted and proactive business partner. Manage complex diaries, schedules, meetings and competing priorities. Coordinate leadership meetings, agendas, minutes, action logs and follow-up activities, ensuring actions are completed in a timely manner. Prepare professional reports, presentations, correspondence and meeting materials. Support company-wide communications. Prepare employment contracts, offer letters and employee correspondence. Maintain accurate employee records, HR systems and personnel documentation. Coordinate onboarding, inductions, probation processes and employee lifecycle activities. Support managers with absence management, return-to-work processes and general people administration. Maintain training, compliance and people-related records. Coordinate recruitment administration and candidate communications. Produce HR reports, management information and people metrics. Support employee wellbeing, engagement and recognition initiatives. Prepare and validate payroll information for submission to the external payroll provider. Process payroll changes, including starters, leavers, salary amendments and employee updates. Manage payroll queries, pension administration and employee expenses. Maintain accurate payroll, expense and financial records. Create, maintain and analyse trackers, dashboards and management reports. Ensure data accuracy across multiple business systems and platforms. Identify opportunities to improve efficiency through technology, automation and process improvement. Support the implementation of new systems, tools and ways of working. Oversee the smooth day-to-day running of the office environment. Coordinate facilities management, maintenance activities and contractor relationships. Manage office supplies, purchasing and supplier relationships. Support Health & Safety administration and compliance requirements. Organise employee events, wellbeing initiatives and company activities. Build strong working relationships across office-based and operational teams, contributing to a positive and collaborative workplace culture. Drive continuous improvement initiatives, helping to develop scalable and efficient business processes. Requirements/Experience: Essential Experience in a business support, administration, coordination, operations support or executive assistant role. Excellent organisational and planning skills. Strong Microsoft 365 skills, particularly Outlook, Excel, Teams and PowerPoint. High levels of digital literacy and confidence working across multiple systems. Excellent written and verbal communication skills. Strong attention to detail and accuracy. Ability to handle confidential information appropriately. A proactive, solutions-focused approach. Desirable Experience using HR systems. Previous HR, recruitment or payroll administration experience. Experience supporting senior leaders or leadership teams. Experience creating reports, trackers or automated workflows. Experience within a manufacturing, engineering or industrial environment. Please apply today with your current CV or call our office for more information on (phone number removed).
Internal Sales Account Manager Ipswich £28,000 - £33,000 DOE (+uncapped commission) Full-time We are recruiting for an Internal Sales Account Manager on behalf of our client, based in Ipswich. This is a broad, commercially focused role centred on developing new business opportunities while managing and growing an existing customer base. The position offers the chance to work in a fast-growing sector, combining relationship management, sales development, and project handling within a dynamic and target-driven environment. Key Responsibilities Identify and develop new business opportunities using tools, databases, and social media platforms to generate leads and initiate conversations. Manage and grow an existing customer base. Handle incoming project enquiries, review plans and specifications, and prepare accurate quotations tailored to client requirements. Provide high-quality customer service, supporting a diverse range of customers throughout the sales process. Act as a product and solution specialist by advising customers and responding to technical queries (with training provided). Maintain and manage a structured sales pipeline, ensuring opportunities are progressed efficiently. Proactively engage in a full 360-degree sales cycle, balancing account management with new business generation. Requirements Previous experience in a sales role. Strong communication skills, including a confident telephone manner and professional written communication. Self-motivated and target-driven, with the ability to proactively pursue sales opportunities. Strong organisational skills with the ability to manage workload and maintain accurate records. Comfortable using Microsoft Office applications (particularly Excel and Outlook) and CRM systems. If you are interested in this position, please contact Scarlett or Janine on (phone number removed) or apply with a current CV to (url removed)
Oct 12, 2026
Full time
Internal Sales Account Manager Ipswich £28,000 - £33,000 DOE (+uncapped commission) Full-time We are recruiting for an Internal Sales Account Manager on behalf of our client, based in Ipswich. This is a broad, commercially focused role centred on developing new business opportunities while managing and growing an existing customer base. The position offers the chance to work in a fast-growing sector, combining relationship management, sales development, and project handling within a dynamic and target-driven environment. Key Responsibilities Identify and develop new business opportunities using tools, databases, and social media platforms to generate leads and initiate conversations. Manage and grow an existing customer base. Handle incoming project enquiries, review plans and specifications, and prepare accurate quotations tailored to client requirements. Provide high-quality customer service, supporting a diverse range of customers throughout the sales process. Act as a product and solution specialist by advising customers and responding to technical queries (with training provided). Maintain and manage a structured sales pipeline, ensuring opportunities are progressed efficiently. Proactively engage in a full 360-degree sales cycle, balancing account management with new business generation. Requirements Previous experience in a sales role. Strong communication skills, including a confident telephone manner and professional written communication. Self-motivated and target-driven, with the ability to proactively pursue sales opportunities. Strong organisational skills with the ability to manage workload and maintain accurate records. Comfortable using Microsoft Office applications (particularly Excel and Outlook) and CRM systems. If you are interested in this position, please contact Scarlett or Janine on (phone number removed) or apply with a current CV to (url removed)
Temporary Manufacturing Operative - Immediate Start £12.71 per hour Monday to Friday We are looking for a reliable and hardworking Manufacturing Operative to join our client on a temporary basis, with an immediate start available . Key duties will include: Manufacturing and assembling pallets and crates Using a range of hand and power tools , including chop saws, nail guns and drills Following basic engineering drawings and instructions Measuring, cutting and assembling materials accurately Maintaining a safe and tidy working environment What we're looking for: Previous manufacturing, production or practical hands-on experience would be beneficial Confident using hand and power tools Able to follow basic drawings and instructions Reliable, punctual and comfortable working as part of a team Pay: £12.71 per hour Hours: Monday to Friday - Contract: Temporary Start: Immediate For anymore information please contact
Oct 09, 2026
Full time
Temporary Manufacturing Operative - Immediate Start £12.71 per hour Monday to Friday We are looking for a reliable and hardworking Manufacturing Operative to join our client on a temporary basis, with an immediate start available . Key duties will include: Manufacturing and assembling pallets and crates Using a range of hand and power tools , including chop saws, nail guns and drills Following basic engineering drawings and instructions Measuring, cutting and assembling materials accurately Maintaining a safe and tidy working environment What we're looking for: Previous manufacturing, production or practical hands-on experience would be beneficial Confident using hand and power tools Able to follow basic drawings and instructions Reliable, punctual and comfortable working as part of a team Pay: £12.71 per hour Hours: Monday to Friday - Contract: Temporary Start: Immediate For anymore information please contact
