Hales Group

24 job(s) at Hales Group

Hales Group Lowestoft, Suffolk
Apr 16, 2026
Seasonal
Administrator Location: Lowestoft Hours: Full time 37.5 hours per week (Monday to Friday, 9am 5pm) Salary: £13 per hour Contract: Temporary ongoing position This role provides essential administrative support to ensure smooth operations within the business, with a strong focus on accurate data entry, maintaining compliance across internal systems, and supporting wider teams with general administrative tasks. As an Administrator, you will play a key part in keeping processes organised, efficient, and compliant by delivering reliable administrative support, ensuring timely and accurate data entry, maintaining up to date records, and contributing to effective coordination between internal teams. Key Responsibilities Carry out general administrative duties to support daily operations Enter, update, and maintain data across internal systems with accuracy. Support data compliance processes, ensuring information is correct and complete & maintaining organised records and documentation. Assist with internal communication and coordination between departments. Provide ad hoc administrative support as required. Qualifications & Experience Previous administrative experience in an office or data focused environment. Strong attention to detail and accuracy in data handling. Good organisational, time management & IT skills. Ability to work independently and manage multiple tasks. Why Work Through Hales Group? At Hales Group, we treat candidates as our customers. Our experienced Lowestoft based consultants are dedicated to matching you with the right career opportunity and supporting you throughout the entire recruitment process. Hales Group Ltd collects and retains applicant information to support recruitment processes, maintain equal opportunities compliance, and share future job opportunities. If you would prefer not to be contacted, please reach out to your local branch.
Hales Group Norwich, Norfolk
Apr 15, 2026
Seasonal
Hales Group are currently seeking a Recycling Operative to join our client based in Norwich area. We are looking for someone who is a team worker, happy with outdoor manual work, and can deliver a high standard of customer service. What You ll Be Doing Providing helpful, friendly assistance to customers using the recycling facilities Carrying out manual handling tasks safely and efficiently Maintaining a clean, organised, and safe working environment Supporting colleagues with general site duties as required Completing any necessary training to develop your skills Occasionally assisting at other local sites when needed What We re Looking For Confident with manual handling and comfortable working outdoors A positive, proactive attitude with strong customer service skills Reliable, hardworking, and a genuine team player Access to your own transport (essential due to site locations and travel requirements) Job Details Location: Norwich area Hours: 8:45am 4:15pm Rota: Monday to Sunday (weekly bookings available) Updated Pay Rates: £12.71/hour Monday to Friday £15.88/hour Saturday £19.06/hour Sunday Contract Type: Temporary ongoing Why Work with Hales Group? When you join Hales Group as a temporary worker, you re supported by a team of experienced, dedicated consultants who genuinely care about finding the right role for you. We offer: Holiday pay Expenses scheme Personal accident insurance Pension scheme Access to future job opportunities We also retain basic application details to support equal opportunities monitoring and to share suitable roles with you in the future. If you prefer us not to keep your information, simply contact your local branch.
Hales Group Bury St. Edmunds, Suffolk
Apr 15, 2026
Seasonal
Customer Service Advisor Monday to Friday Bury St Edmunds £12.71 per hour On behalf of our client based on the outskirts of Bury St Edmunds we are currently recruiting for a Customer Service Advisor to join a warm and supportive team. In this role you will be the first point of contact for customer enquiries, helping to resolve issues efficiently while delivering exceptional service. This is a fantastic opportunity for someone who thrives in a dynamic, fast paced environment and is passionate about providing outstanding customer care. Main duties and responsibilities: Providing exceptional customer service, ensuring clients issues and queries are resolved Handling complaints in a friendly and professional manner Maintaining professionalism when liaising with both customers and internal teams Being the first point of call, addressing and resolving customers queries in a timely manner Following the companies policies and procedures at all times Efficiently communicating via emails and calls, ensuring all are responded to in a timely manner Key skills: A confident communicator who always demonstrates a professional and positive attitude Proven experience in a customer service role is essential and dealing with customer complaints Team player with the ability to use initiative and work independently when needed Resilient and calm under pressure, especially when handling challenging situations Skilled in managing workload and prioritising tasks effectively If you are interested in this role please apply with a current CV or alternatively, contact the office on (phone number removed) for more information.
Hales Group Horsham St. Faith, Norfolk
Apr 15, 2026
Seasonal
Customer Services Advisor Contract Type: Temporary (2 months) with potential to extend Location: Norwich, Office based Hours: Full time Salary: £13.33 per hour We are seeking a compassionate, professional, and well organised Customer Services Advisor for our client based in Norwich to act as the first point of contact for all enquiries into the central office within the Care Sector. You will play a key role in delivering excellent customer service, managing sensitive enquiries, and supporting the Customer Relationship Manager with enquiry pipeline administration. This role requires strong communication skills, excellent attention to detail, and experience working with CRM systems or enquiry logging tools. You will regularly engage with families, carers, and healthcare professionals, providing clear and empathetic support while handling sensitive or complex cases confidentially. Key Responsibilities Record all interactions accurately and promptly within the CRM system and ensure timely follow up. Coordinate administrative tasks, including sending information packs and updates. Support the preparation of enquiry and occupancy reports. Arrange tours, assessments, and appointments on behalf of managers. Prepare documentation for admissions and move ins. About You Strong communication skills with a professional and approachable telephone manner. Ability to demonstrate empathy, calmness, and professionalism when dealing with families and sensitive enquiries. Experience managing confidential or complex customer enquiries. Confident IT user with strong CRM and system navigation skills, ensuring accurate record keeping. Highly organised with the ability to manage multiple enquiries and maintain excellent attention to detail. Able to work independently as well as part of a wider team. Experience supporting operational or customer facing teams is desirable. Why Work Through Hales Group? At Hales Group, we treat candidates as our customers. Our experienced Lowestoft-based consultants are dedicated to matching you with the right career opportunity and supporting you throughout the entire recruitment process. Hales Group Ltd collects and retains applicant information to support recruitment processes, maintain equal opportunities compliance, and share future job opportunities. If you would prefer not to be contacted, please reach out to your local branch.
Hales Group Lowestoft, Suffolk
Apr 15, 2026
Seasonal
Administrator Location: Lowestoft Hours: Full time - 37.5 hours per week (Monday to Friday, 9am-5pm) Salary: £13 per hour Contract: Temporary - ongoing position This role provides essential administrative support to ensure smooth operations within the business, with a strong focus on accurate data entry, maintaining compliance across internal systems, and supporting wider teams with general administrative tasks. As an Administrator, you will play a key part in keeping processes organised, efficient, and compliant by delivering reliable administrative support, ensuring timely and accurate data entry, maintaining up-to-date records, and contributing to effective coordination between internal teams. Key Responsibilities Carry out general administrative duties to support daily operations Enter, update, and maintain data across internal systems with accuracy. Support data compliance processes, ensuring information is correct and complete & maintaining organised records and documentation. Assist with internal communication and coordination between departments. Provide ad-hoc administrative support as required. Qualifications & Experience Previous administrative experience in an office or data-focused environment. Strong attention to detail and accuracy in data handling. Good organisational, time-management & IT skills. Ability to work independently and manage multiple tasks. Why Work Through Hales Group? At Hales Group, we treat candidates as our customers. Our experienced Lowestoft-based consultants are dedicated to matching you with the right career opportunity and supporting you throughout the entire recruitment process. Hales Group Ltd collects and retains applicant information to support recruitment processes, maintain equal opportunities compliance, and share future job opportunities. If you would prefer not to be contacted, please reach out to your local branch.
Hales Group Bury St. Edmunds, Suffolk
Apr 13, 2026
Full time
HR Administrator £35,000 per annum Bury St Edmunds Permanent We are recruiting for an HR Administrator on behalf of our client, supporting a busy HR function with a range of employee lifecycle and administrative duties. This role is ideal for someone organised, people focused, and confident handling confidential information. Main Responsibilities: Support recruitment administration including advertising roles, liaising with applicants, and preparing interview documents. Manage onboarding tasks such as issuing offers, contracts, and induction materials, completing checks, and updating HR systems. Assist with leaver administration, payroll updates, and return of company equipment. Process employee changes, maintain accurate HR records, and update HR databases. Support payroll and liaising with payroll providers. Take minutes during formal HR meetings and prepare related correspondence. Administer training allocations and maintain personnel files. Produce HR reports including absence, headcount, and statutory data. Assist with internal communications, events, and employee engagement activities. Provide general HR administrative support and assist with ongoing projects. Key Requirements: Previous experience in HR administration or workforce support. Confident handling payroll information and maintaining HR databases. Strong IT skills, especially MS Office. Excellent communication, organisation, and attention to detail. Ability to prioritise, work independently, and maintain confidentiality. Proactive, people focused, and able to build positive working relationships. If you are interested in this position, please contact Scarlett or Janine on (phone number removed) or apply with a current CV to (url removed)
Hales Group Bury St. Edmunds, Suffolk
Apr 12, 2026
Seasonal
Warehouse Administrator Bury St Edmunds Monday to Friday £13.00 per hour Temp to Perm On behalf of our client in Bury St Edmunds, we are seeking a proactive Warehouse Administrator to join a friendly and supportive team within a busy distribution environment. This is a full-time, on site role providing essential administrative support to ensure smooth day to day operations. The working hours for this role are 08:00-17:00. Main duties: Handling queries via email and telephone in a timely and professional manner Liaising with delivery drivers and the warehouse team to support daily operations Accurately inputting data into in-house systems and databases Updating and maintaining the stock database Investigating and resolving any order discrepancies Archiving, filing, and maintaining accurate records Supporting office operations, processes, and general administrative tasks Carrying out routine duties such as ordering supplies, scanning, printing, and photocopying Key Skills: Able to work in a Team Excellent Communication and organisational skills Time Management Adaptability Experience within an industrial setting desired but not essential If you are interested in this position, please contact Scarlett or Janine on or apply with a current CV to
Hales Group Bury St. Edmunds, Suffolk
Apr 11, 2026
Full time
Business Development Consultant (B2B) Hybrid - Bury St Edmunds £30,000 + Uncapped OTE A growing, forward-thinking organisation is looking for a Business Development Consultant to join its supportive and ambitious team. This role suits someone who thrives in a consultative sales environment, enjoys building long-term client partnerships, and feels confident managing the full sales cycle-from prospecting to closing and ongoing account growth. Comprehensive training is provided to set you up for success! Key Responsibilities: Creating new business opportunities through varied outreach: calls, networking, events, social channels, and strategic partnerships Managing a dynamic sales pipeline and guiding prospects through each stage Meeting clients at all levels, including senior decision-makers, to understand their goals and present tailored solutions Delivering engaging product demonstrations and presentations Preparing proposals and pricing aligned with client budgets and objectives Closing deals with professionalism and confidence Providing ongoing account management to strengthen relationships and identify growth opportunities Collaborating closely with a knowledgeable team to achieve shared commercial targets Maintaining accurate sales and client information within CRM and internal systems What You'll Bring A proactive, self-motivated approach with a passion for exceeding targets Excellent communication skills and the ability to build strong, lasting relationships Strong organisational skills and confidence managing multiple opportunities at once A credible, professional manner when engaging with clients Comfort working both independently and as part of a team Familiarity with CRM systems and digital tools (advantageous but not essential) To apply for this role today, please email your CV to or call , for more information.
Hales Group
Apr 10, 2026
Contractor
Assistant Facilities Manager Near Bury St Edmunds (Office based) 12-month fixed term contract (Immediate start) Full-time, Monday to Friday From £31,000 per annum Purpose of this role To assist in leading the facilities team, who are responsible for the maintenance of buildings, associated equipment and services on a day-to-day basis. This role will be a key liaison for site services and will manage external contractors and sub-contractors, applying health, safety, environmental and quality standards as required. Your key responsibilities are: Assist in overseeing the facilities team who are responsible for the maintenance of buildings and associated equipment and services Respond to, escalate, record, and complete planned and reactive maintenance tasks Be a key liaison for site services and manage the external contractors and sub-contractors, applying health, safety, environment and quality standards Complete and stay current with all required SHEQ training and risk reporting Be proactive in highlighting and driving preventive measures and controls Assist the Group Facilities Manager to coordinate all premises-based works activities, identify process improvements, review environmental targets and recommend cost saving opportunities Arrange for regular maintenance of equipment and internal systems (e.g. heating system, fire & intruder alarms) Maintain an updated record of maintenance of equipment and internal system and document processes Assist the Group Facilities Manager with longer term/larger scale projects such as office moves/ relocation's and/or significant refurbishment works Visit other premises as and when required to monitor/review ongoing facilities activities Covering main Head Office reception and reception duties when required Any other duties as required by the business Provide general administrative support Experience/Knowledge: Previous facilities maintenance experience or equivalent Experience completing site inductions, Method Statements, Risk Assessments Experience of leading a team and projects Abilities/Skills: Be adaptable to any situation in a calm and collected manner Strong understanding of Microsoft Office & Excel Desirable: Basic health and safety knowledge PowerPoint Please apply today with your updated CV, or call our office on (phone number removed) for more information, asking for Janine Broughton.
Hales Group Lowestoft, Suffolk
Apr 10, 2026
Contractor
Compliance Assistant Location: Lowestoft Hours: Full time 37.5 hours per week Salary £14 per hour Contract: 6 months FTC Job Overview The Compliance Assistant provides administrative and process support to ensure smooth, timely, and compliant handling of documentation related to visas, immigration requirements, and onboarding for employees working across different locations. This role helps maintain regulatory compliance and supports internal teams throughout the mobility and onboarding process. Key Purpose of the Role To support administrative tasks associated with visa and immigration compliance. To ensure accurate, timely preparation and submission of required documentation for employees. To assist with onboarding processes to ensure all compliance requirements are met prior to deployment or start dates. To contribute to efficient coordination across compliance, mobility, and HR functions. Key Responsibilities Prepare, collect, and review documentation required for visa and work permit applications. Assist in submitting and tracking visa and immigration cases to ensure timely completion. Maintain accurate records of all visa, work permit, and immigration-related documentation. Monitor deadlines and follow up with employees and internal stakeholders to ensure compliance. Support the coordination of immigration requirements for employees travelling or working internationally. Support the onboarding process by ensuring all required documents are received, verified, and compliant. Coordinate the completion of background checks, right-to-work documents, and other mandatory compliance steps. Communicate with new starters to guide them through required documentation and onboarding tasks. Qualifications & Experience Previous administrative experience within compliance, HR, onboarding, or documentation handling. Understanding of visa, work permit, or right to work processes. Strong administrative and organisational skills. Understanding of documentation and regulatory requirements. Ability to manage multiple cases with accuracy and attention to detail. Why Work Through Hales Group? At Hales Group, we treat candidates as our customers. Our experienced Lowestoft-based consultants are dedicated to matching you with the right career opportunity and supporting you throughout the entire recruitment process. Hales Group Ltd collects and retains applicant information to support recruitment processes, maintain equal opportunities compliance, and share future job opportunities. If you would prefer not to be contacted, please reach out to your local branch.
Hales Group
Apr 09, 2026
Full time
Production Assistant Stowmarket Full-time Permanent £28,000 per annum I m currently working with a growing Stowmarket-based business who are expanding their workshop team and are looking for someone who enjoys hands on, fast paced work and takes real pride in creating items customers will love. This role is ideal for someone who thrives in a creative environment, loves learning new skills, and enjoys being part of a friendly, hardworking production team. What you ll be doing: In this role, you ll be involved in a variety of production and fulfilment tasks, including: Using workshop machinery (training provided). Checking products carefully for accuracy, presentation and overall finish. Picking, packing and preparing finished items so they re ready to be shipped out. Keeping the workspace organised, tidy and safe, and assisting with basic machine cleaning/maintenance. Helping track materials, unpack deliveries and report low stock levels. Posting content and promoting products across social channels and online platforms. Supporting other areas during peak seasons (Christmas is especially busy). What they re looking for: Experience with Adobe Creative Cloud. Previous experience in a production, manufacturing or fulfilment role is helpful, but not essential. Good basic literacy, numeracy and computer skills. Comfortable with standing for long periods and carrying out repetitive tasks. A positive attitude and eagerness to learn new skills. Flexibility to work additional hours during busy periods. If you are interested in the role, please apply with an up to date CV or contact Keeley for more information - (phone number removed)
Hales Group Bury St. Edmunds, Suffolk
Apr 09, 2026
Seasonal
Warehouse Administrator Bury St Edmunds Monday to Friday £13.00 per hour Temp to Perm On behalf of our client in Bury St Edmunds, we are seeking a proactive Warehouse Administrator to join a friendly and supportive team within a busy distribution environment. This is a full time, on site role providing essential administrative support to ensure smooth day to day operations. The working hours for this role are 08:00-17:00. Main duties: Handling queries via email and telephone in a timely and professional manner Liaising with delivery drivers and the warehouse team to support daily operations Accurately inputting data into in house systems and databases Updating and maintaining the stock database Investigating and resolving any order discrepancies Archiving, filing, and maintaining accurate records Supporting office operations, processes, and general administrative tasks Carrying out routine duties such as ordering supplies, scanning, printing, and photocopying Key Skills: Able to work in a Team Excellent Communication and organisational skills Time Management Adaptability Experience within an industrial setting desired but not essential If you are interested in this position, please contact Scarlett or Janine on (phone number removed) or apply with a current CV to (url removed)
Hales Group Royston, Hertfordshire
Apr 09, 2026
Full time
Sales Administrator Salary: £25,012 - £30,784 per annum Hours: 37 hours per week Location: Royston Contract: Full time, Permanent Overview My client is looking for a confident and detail driven Sales Administrator to join their team in Royston. This role supports the smooth running of the sales function, ensuring customers receive excellent service from order through to delivery. Strong Excel skills are essential, as you will be working with spreadsheets, pricing lists, data management, and reporting. Key Responsibilities Process sales orders via phone and email, advising on delivery dates, stock availability, and recommending alternatives. Manage and process online customer orders. Source non stocked products using supplier lists and online tools. Provide comprehensive product advice, including sending specifications and safety data sheets, and recommending alternatives. Produce accurate quotations for stocked and bespoke items. Handle customer queries professionally via phone or email, including delivery updates, pricing queries, issues, payments, and PODs. Set up and manage customer portal accounts, including basic troubleshooting. Ensure customer records are accurate and up to date (contacts, addresses, notes, selection messages). Liaise with internal teams to ensure a seamless order to delivery experience. Support the field sales team with general administration. Manage the shared sales inbox efficiently. Carry out general admin duties such as data cleansing, updating price lists, filing, scanning, and document control. Required Skills & Experience Strong proficiency in Microsoft Excel (working with spreadsheets, formulas, data accuracy, and reporting). Excellent organisation and time management skills. High attention to detail and accuracy. Confident communicator with excellent interpersonal skills. Proficient in Microsoft Outlook and general MS Office usage. Able to work both independently and collaboratively. Strong problem solving and decision making abilities. Ability to prioritise workload and work well under pressure. Experience with CRM systems and accurate data management. Please apply within
Hales Group
Apr 09, 2026
Seasonal
Job Title: Operations Admin Assistant Job Type: Temp to Perm Location: Biggleswade Working hours: Monday to Friday, 8am till 5.30pm Hourly rate: £12.71 per hour (hourly rate/salary increases once taken on permanently) We have a fantastic opportunity with our highly established client based in Biggleswade, who are looking for an Operations Admin Assistant to join their team. Our client is seeking a proactive candidate that is willing to learn new skills and build a long-term career within Logistics Operations. Main duties as a Operations Admin Assistant: - Preparing paperwork of for stock checks - Liaising with other department to investigate stock issues - Checking & ordering packaging for the Warehouse - General office duties including copying, scanning & filing of documents - Ensuring all spreadsheets are updated accurately and efficiently What's needed as a Operations Admin Assistant: - Must have experience with Microsoft packages such as Word, Excel, and Outlook - Excellent attention to detail and strong organisational skills - Previous experience working in an Office/Admin environment is preferred - Enjoy working with people and be able to work as part of a team - Good communication skills, both verbal & written - MUST be able to drive or live locally due to poor Public Transport links Perks of working on a Temp to Perm basis: - Opportunity to join a highly established business - Weekly pay (during temporary period) - 24/7 support (during temping period) - Tax relief on Travel scheme (during temping period) - Rewards & Discounts Please apply within
Hales Group
Oct 08, 2025
Contractor
Hales Group are seeking a Forklift Operative to join our client based in Cantley from Sept 24 to Apr 25 Full Job Description Hales Group are seeking a Forklift Operative to join our client based in Cantley. Previous production, warehouse, food manufacturing, loading competencies and experience are required along with an in date counterbalance FLT qualification. This role is varied and will require flexibility work within various sections of the production equally to forklift operation. Your Key Responsibilities as Forklift Operative will be; Forklift Driving - moving stock within the store area Loading goods on to lorries Manual handling Machine minding Using wrapping machines To be considered for the role of Forklift Operative you will have; A valid in date certified counterbalance forklift licence with experience of loading lorries Your own transport to travel to site Good communication skills, work ethic and team work approach Ability to complete physically demanding aspects of the role HOURS: 40 hours per week 06:00-14:00, 14:00-22:00 and 22:00-06:00, Monday to Friday rotating shifts. LOCATION: Cantley SALARY: £15.04 per hour TERM: September 2024 to April 2025 Why work through Hales Group? All of our Consultants are committed and qualified in what they do and have been operating for many years. We treat candidates as our customers and try to find the right job solution for you. Hales Group offer all temporary workers; holiday pay, expenses scheme, personal accident insurance and pension scheme. Hales Group Ltd collects and keeps information from applicants, so that we can monitor our recruitment process, ensure compliance with the Equal Opportunities policy, and when appropriate send you details of future job opportunities. We keep your name and address, and details of your application. If you do not want us to do this please contact your local branch.
Hales Group Thetford, Norfolk
Oct 07, 2025
Full time
Salary - £13.49 per hour (increasing to £15.36 after probation) Hours - 3.00pm till 11.30pm Position - Permanent Hales Group are working with their client to assist them in finding a Effluent Operator (Waste Water). You will oversee the treatment and disposal of effluent (water) generated during the chemical manufacturing processes. Ensuring compliance with all relevant regulations and standards while maintaining the efficiency and effectiveness of their effluent treatment systems. Duties Include, But Not Limited To: Operate and maintain effluent (water) treatment equipment, including pumps, filters, clarifiers, and chemical dosing systems. Monitor effluent quality through regular sampling and testing, adjusting treatment processes as necessary to meet regulatory requirements and internal standards. Conduct routine inspections and preventative maintenance on effluent treatment systems to ensure optimal performance and minimise downtime. Maintain accurate records of effluent treatment operations, including logbooks, inspection reports, and compliance documentation. Implement safety procedures and protocols to ensure a safe working environment for yourself and others, adhering to all relevant safety regulations and guidelines. Collaborate with cross-functional teams, including production, quality assurance, and environmental health and safety, to optimise effluent treatment processes and achieve organisational objectives. Stay informed about developments in effluent treatment technology and regulatory requirements, recommending improvements and updates to existing systems as appropriate. Skills and Experience Proven experience operating and maintaining effluent treatment systems in an industrial or manufacturing environment (preferred). Proven experience within a lab work or testing environment (considered). Strong understanding of wastewater treatment principles, including chemical and biological processes. Familiarity with relevant environmental regulations and compliance requirements, with the ability to interpret and apply regulatory standards effectively. Excellent problem-solving skills and mechanical aptitude, with the ability to diagnose and troubleshoot equipment issues efficiently. Effective communication skills, with the ability to collaborate with colleagues at all levels of the organisation. Commitment to safety and environmental stewardship, with a proactive approach to identifying and mitigating risks. GCSE English and Math or equivalent; additional technical training or certification in wastewater treatment or related field preferred. For more information regarding this position, please apply by uploading your most recent CV.
Hales Group
Oct 01, 2025
Seasonal
Machine Operator Near Bury St Edmunds Monday to Friday 07:00-15:00 £12.60 per hour We're currently recruiting for Machine Operatives to join a well established production team to assist with the packaging of stock. Previous experience working within a packaging role or machine operating role would be advantageous but isn't required. Working hours are Monday to Friday 07:00-15:00. Daily Duties - Operating machinery Packaging goods Completing quality checks Following all Health & Safety Policies Working within a small team If you would like any further information on this role please call Alice, Charlotte or Keeley on (phone number removed) or email (url removed)
Hales Group Doncaster, Yorkshire
Sep 25, 2025
Full time
Quality Assurance Officer - Care Based in Doncaster Up to 13.04 per hour / 26,457 per annum for 39 hours per week (depending on experience) Ready to take the next step in your career in care? Apply today! Join Hales Homecare as a Care Quality Assurance Officer in Doncaster and become a vital part of a passionate team dedicated to delivering outstanding care and support across the local community. Whether you're looking to progress in your current career in care or bring your quality assurance skills into a rewarding new setting, this role offers the chance to make a real impact. As a Care Quality Assurance Officer, you will work closely with the Registered Manager in preparing detailed care assessments and daily routines, auditing the branch against the fundamental standards within the Health & Social Care Act 2014, along with supporting the office and care teams in achieving the requirements within contractual frameworks and that of Hales Home Care's own policies. The ideal candidate must possess previous experience in a care setting, ideally hold Level 2 or 3 in Health and Social care or similar, a Care Certificate, have good verbal and written communication skills, competent IT use and hold a valid driving licence. Responsibilities include: Assessing the care and support needs of new service users and creating person centred care plans to support care delivery Reviewing the care and support needs of existing service users, making changes to routines where necessary Maintaining detailed and accurate records on our digital care management systems Creating detailed, person-centred daily routines and risk assessment to support care workers in their duties Supporting the families of service users and acting as a conduit for information and guidance Supporting the investigation of care concerns when necessary and completing reports and notifications as required Ensuring the implementation and delivery of the Quality Assurance framework through an agreed programme of audit activity Undertaking audits as directed by the Registered Manager utilising the approved auditing tools Analysing audit data and prepare written reports on the audit findings when required Identifying hotspots within your locality and carry out planned & responsive spot checks on staff in the community as the business dictates, which may on occasion be outside of normal office 9-5 office hours Working with individual staff members in addressing any development needs in working practices through a supportive and mentoring approach The role of Care Quality Assurance Officer will also involve delivering care to our service users when required as part of our business contingency plans, as well as supporting out-of-hours on-call duties on a rota basis as and when required. Pay and Benefits Competitive salary, holidays of up to 31 days per year, performance-related bonus, pension & life insurance, access to a whole host of discounts and benefits, FREE Blue Light Card, and a fantastic career development opportunity. If you are looking to progress to the next step in your career and a secure place to work, we would love to hear from you!
Hales Group Letchworth Garden City, Hertfordshire
Sep 23, 2025
Full time
Qualified Technician / MOT Tester Job Type: Permanent Location: Letchworth Working Hours: Monday to Friday, 8:00am - 5:30pm Salary: Competitive Renowned for their exceptional customer service and well - equipped set up, my client are looking for a qualified and experienced Technician / MOT Tester to join their busy workshop. This is a fantastic opportunity to become part of a growing company with a supportive team and professional working environment. Duties as a Qualified Technician / MOT Tester: - Perform general vehicle repairs, servicing and diagnostics - Maintain high standards of workmanship and customer care - Conduct MOT testing as required - Support workshop operations and contribute to team success - Adhere to strict Health and safety guidelines at all times What's needed as a Qualified Technician / MOT Tester: - Previous experience in general vehicle repairs, servicing and diagnostics - A professional and customer focused approach, embodying the company's ethos - Must be able to work within a team and individually - Strong diagnostic and repair skills - High attention to detail with pride in your mechanical work - MOT Tester certification (desirable) - Minimum level 2 qualification required Company benefits: - Competitive salary - Bonus scheme - Opportunity to join a well-established company - Enhanced annual leave entitlement - Monday - Friday only (no weekend work) Please apply within.
Hales Group Thetford, Norfolk
Sep 23, 2025
Seasonal
Job Title: Material Handler Location: Thetford Pay: £12.85 per hour Shifts: Rotating shifts - 6:00am to 2:00pm and 2:00pm to 10:00pm Working days: Monday to Friday Forklift experience required Job Description: We are currently seeking a Material Handler to join a leading manufacturing company based in Thetford. This is a fantastic opportunity for individuals with experience in material handling and experience operating a forklift. Expired or in house licences will be accepted. Key Responsibilities: Safely and efficiently handle materials within the warehouse and production areas. Operate a Forklift to transport materials and goods. Ensure proper storage and organization of materials and inventory. Maintain a clean, safe, and orderly work environment at all times. Assist with stock control, ensuring that materials are available when required. Follow safety protocols and operational procedures at all times. Work as part of a team to meet daily production goals and targets. Support continuous improvement initiatives to enhance workflow efficiency. Adhere to all health and safety regulations. Key Requirements: Forklift experience is essential. Previous experience in material handling, warehousing, or a similar role is desirable. Strong attention to detail and ability to maintain accurate records. Ability to work efficiently in a team environment and independently. Flexibility to work rotating shifts, including days and nights. Good communication skills and ability to follow instructions. A proactive attitude towards work and safety. What We Offer: Competitive hourly rate of pay. Opportunity to work in a reputable company with long-term prospects. A supportive and collaborative team environment. How to Apply: If you have the required qualifications and experience and are interested in this opportunity, please email your CV to (url removed) . We look forward to hearing from you!