Receptionist/Accounts Assistant

  • Hales Group
  • Bury St. Edmunds, Suffolk
  • Jul 09, 2026
Full time Administration

Job Description

Receptionist/Accounts AssistantNear Bury St Edmunds PermanentFull time (Monday to Friday)£14.00 per hour We are recruiting a Receptionist/ Accounts Assistant to join our client based near Bury St Edmunds. The successful candidate will ideally have strong communication skills, previous experience in a customer facing role, an excellent eye for detail, and the ability to learn new systems quickly.Key Responsibilities:
  • Recording daily financial transactions, including sales, repairs, parts, and customer payments
  • Logging customer jobs, repair orders
  • Organising receipts, job sheets, purchase records, paperwork, and documents
  • Welcoming customers and visitors in a professional and friendly manner
  • Handling incoming calls, directing enquiries appropriately, and providing assistance where required
  • Scheduling vehicle bookings and maintaining accurate records
  • Ordering parts as requested by technical staff
  • Completing data entry tasks accurately using spreadsheets and office software
  • Supporting general administrative functions such as filing, photocopying, and document organisation
  • Maintaining a clean, tidy, and well-organised reception area
In time, the role will also involve the following duties, however full training and support will be given:
  • Processing payments and preparing job documentation, including invoices
  • Assisting with month-end and year-end closing activities
  • Managing accounts payable, including supplier invoices for parts and materials
  • Managing accounts receivable, including unpaid customer invoices and payment reminders
Skills & Experience
  • Previous experience in a customer facing position
  • Previous accounts or bookkeeping experience would be an advantage
  • Competence in Microsoft Office (Word, Excel) and Google Workspace (Gmail, Calendar)
  • Experience with data entry and general administrative tasks is advantageous
  • Strong organisational skills with the ability to prioritise workload effectively
  • Professional and confident manner when dealing with phone calls and visitors
If you are interested in this position, please contact Scarlett or Janine on or apply with a current CV to