Forward Assist Recruitment

An exciting in-house Architect role with a salary of 65,000 to 80,000 plus bonus and career progression opportunities for a permanent role based in our Deansgate, central Manchester office. We are offering a fantastic opportunity for an experienced in-house Architect with an immediate start at a market leading, dynamic and renowned property, technology and innovative, technology-based car parking company. Our client is a market leading, renowned UK business, established over 50 years ago. The company operates over 4000 sites across the UK and Ireland providing specialist services to a wide range of blue-chip clients. The role The role will include working on the architecture of luxury residential and commercial developments across the UK including properties based in London, Manchester and Dublin. You will have a detailed design eye and will work on the design and interiors of the properties, which will include CAD drawings and project management. Main Responsibilities Duties will include: Prepare dimensional site drawings, installation drawings and layout drawings Revise and update existing drawings reflecting design changes Review drawings, specifications and other documentation as requested by the wider teams. Creating new design ideas and concepts Maintain all relevant documentation and logging of drawing references to ensure compliance to internal standards by following digital filing guidelines. The role will be a full-time office based role at our Deansgate, Manchester office. Skills: Exceptional working knowledge to create plan drawings Ability to build strong working relationships Enthusiastic can-do attitude who continuously looks for solutions Excellent communication, influencing and organisational skills Able to generate plan layout drawings from sketches, specifications and images Knowledgeable of standard drafting practices Able to work with minimal supervision while efficiently managing time and resources Demonstrate an attention to detail on all output

An exciting Data Analyst role with a salary of 100,000 plus bonus and career progression opportunities for a permanent full-time role based in our Marylebone, London office. We are offering a fantastic opportunity for an experienced Data Analyst with an immediate start at a market leading, dynamic and renowned property, technology and innovative, technology-based car parking company. Our client is a market leading, renowned UK business, established over 50 years ago. The company operates over 4000 sites across the UK and Ireland providing specialist services to a wide range of blue-chip clients. The role Working hand in hand with the IT team and other stakeholders, this role will focus on producing analysis that will drive efficiency in understanding the past performance of the business. Identifying these trends and being able to translate them into actionable recommendations which will be integral in driving through ongoing developments and improvements. Main Responsibilities Duties will include: Improve the delivery and consistency of operational performance reporting Analysing, synthesising, reviewing and reporting on data across multiple operational work streams. You will manage current and future demand and resource forecasts, creating reports and packs/dashboards for stakeholders. Prepare data queries for use in auditing, analysis, reporting and data visualisation tools like PowerBI. Create visualisations and dashboards to help the business better understand the output of the analysis and models and track key business KPIs. Audit and maintain the ongoing data demands of the system and the output to different stakeholders. Proactively suggest ways to visualise complex data sets, generating charts/tables that give insightful views of key business issues and opportunities. Perform ad hoc analyses to reconcile and interrogate data Maintenance and enhancements of existing technical items, including but not exclusive to customer reporting, internal processes, utilising all tools available. Proactively assess reports/dashboards for improvements Presenting metrics/reports/dashboards to internal stakeholders Building, developing and maintaining data models, reporting systems, data automation systems, dashboards and performance metrics that support key business decisions Skills: Comprehensive with data warehouse principles and data modelling. Proven Senior Data Analyst experience gained within an agile environment. Highly analytical with ability to collect, cleanse & analyse data Ability to visualise present & communicate data as insights Must be able to effectively communicate to all levels of the business Strong analytical and communication skills with interest in developing commercial acumen. Direct Experience with data visualisation tools such as Power Bi. Additional skills would include: Advanced Microsoft Excel skills, including experience with Pivot Tables, Excel Functions, Macros and basic VBA Knowledge of use in leveraging machine learning practices Forward Assist Recruitment is operating as an employment agency. Forward Assist Recruitment is an Equal Opportunities employer; we welcome applicants from all backgrounds.

From the Flightline to the Classroom Ready to pass on your knowledge? This is a standout opportunity for experienced aviation engineers ? particularly those from the Armed Forces ? to transition into a rewarding instructor role, shaping the next generation of engineers across Europe's leading maintenance organisations click apply for full job details

Processing Manager Parking Services Salary: £65,000 per annum Location: London Hours: M-F 8.30-5.00 Role Overview We are looking for an experienced and highly capable Processing Manager to lead a busy parking ticket processing centre. This is not a call centre role . The position focuses on managing the accurate and compliant processing of parking charge notices generated across supermarket car parks, shopping centres and smaller privately managed parking locations. The successful candidate will be an excellent people manager with strong analytical skills, close attention to detail and the ability to interpret client-specific criteria. You will ensure the team makes fair, consistent and commercially appropriate decisions about which parking charges should be progressed or cancelled. Key Responsibilities Lead and manage the day-to-day operation of the parking ticket processing centre. Manage, motivate and develop a team of processing staff. Ensure parking charge notices are reviewed and processed accurately and efficiently. Oversee decisions regarding whether tickets should be progressed or cancelled. Ensure all decisions are made in line with individual client instructions and agreed cancellation criteria. Analyse processing data to identify trends, errors, risks and areas for improvement. Monitor productivity, quality, accuracy and turnaround times across the department. Produce clear management information and performance reports. Ensure processes comply with relevant legislation, industry codes of practice and company procedures. Maintain effective audit trails and accurate processing records. Review complex, unusual or escalated cases and provide clear guidance to the team. Work closely with clients to understand their individual parking policies and operational requirements. Translate client criteria into clear procedures for processing staff. Introduce effective quality-control checks to improve consistency and reduce errors. Recruit, train and onboard new team members. Provide ongoing coaching, feedback and performance management. Identify training needs and develop appropriate training materials. Review existing processes and implement improvements to increase efficiency. Support the introduction of new clients, systems and parking locations. Work collaboratively with compliance, operations, technology and client management teams. Skills and Experience The successful candidate will have: Strong management experience within a high-volume processing, administration, compliance or operational environment. A proven ability to manage and develop teams effectively. Excellent analytical and data interpretation skills. Experience using data to monitor performance and support operational decisions. Strong knowledge of compliance, quality assurance and audit processes. The ability to interpret detailed client requirements and apply them consistently. Excellent judgement and confidence when making difficult or commercially sensitive decisions. Strong attention to detail and a commitment to accuracy. Experience managing performance against service levels, deadlines and quality targets. The ability to investigate errors and implement practical corrective actions. Strong organisational and problem-solving skills. Confidence working with senior managers, clients and internal stakeholders. Good Excel, reporting and general systems skills. Experience within parking services, ticket processing, appeals, enforcement, regulated administration or another high-volume decision-making environment would be advantageous, but is not essential. Personal Qualities We are looking for someone who is: A confident and supportive people manager. Excelelnt with data analysis Analytical, methodical and highly organised. Fair and consistent when making decisions. Comfortable challenging existing processes. Calm and decisive under pressure. Commercially aware while maintaining strong compliance standards. Able to balance productivity with accuracy and quality. Focused on continuous improvement and team development Forward Assist Recruitment is operating as an employment agency. Forward Assist Recruitment is an Equal Opportunities employer; we welcome applicants from all backgrounds.

Strategic Development Manager REMOTE ROLE Our client is an Independent Security Systems Integrator, with expertise built over decades delivering security solutions for high-security, public space, transport, and infrastructure projects throughout the UK and Ireland. Job Description You will form part of a sales and business development function tasked with sourcing new opportunities within our existing and new market verticals. This is a new business role, engaging with new clients to understand their security challenges and then convert these needs to project and service revenues therefore contributing to the budgeted growth aspirations of the business Key Responsibilities Duties & Responsibilities Clearly understand the value proposition and how this aligns to individual market sectors. Understand client engagement models ensuring you have the best chance of securing new business. Build relationships with partners and manufacturers. Responsible for sourcing new clients in new and existing markets, both in service and project revenues. Collaborate with all relevant stakeholders regarding new business activities, supplying key stakeholders with all appropriate information to enable client requirements and operational implementation to be realised. Develop business development strategies to maximise sales opportunities in targeted markets and verticals. Build a healthy funnel and pipeline to ensure revenue targets are met or exceeded. Reporting on known competitors, decision makers, influencers, and our win strategy on each opportunity. Achieve quarterly and annual sales targets. Plan the follow-up of major customers and opportunities. Make best use of our demonstrable credentials by inviting customers and potentials to relevant existing installations. Conduct presentations, talks, seminars or CPD sessions to customers or potentials, as required. Recommend any changes, which you feel are necessary to deliver sales results. Participate in regular sales meetings and product training sessions. Assisting the Sales and Marketing efforts of the Company in any way that may be directed and not covered by the above. Embrace the sales team culture and work within company procedures/guidelines to meet and deliver the required standards and reporting deadlines. Skills & Personal Qualities Strong business development and networking abilities coupled with a genuine passion to succeed. Clear and impactful communication and presentation skills. Performance driven, highly energetic and determined. Technically capable, commercially aware with the ability to inspire and influence people at all levels. High standards of integrity with the ability to change, adapt and grow. Innovative, proactive, and reliable whilst possessing an investigative nature with an attention to detail. Willing to travel extensively within the UK and to be present in front of prospective clients. Intelligent, analytical, demanding and at the same time pragmatic and resilient with the ability to get things done. Ability to perform under own initiative as well as working within a strong team culture. Capable of working under pressure and managing challenging situations. Strong negotiation skills. Ability to engage with decision makers at every level. Qualifications A proven track record of achievement with evidence of significant new business development on a national scale in a solution-based business. Significant knowledge of the UK electronic security market and the competitive landscape in the sectors you operate within. Exceptional communication and presentation skills, and ability to express technical and nontechnical concepts clearly and concisely. A proven track record of achievement with evidence of significant new business development on a national scale. Clear understanding of service offerings and technology and demonstrate innovate ways our solutions can serve customers. Demonstrable business development experience gained within electronic security. Outstanding commercial acumen. What We Offer We offer a range of benefits that help make a great place to work. Please note that benefits may vary depending on region and role. Remote & Hybrid Working Supported Flexible Working, Around Core Hours Health & Wellbeing Programme Life Assurance (4 x Annual Salary) 5% Matched Pension Scheme Carry Over Holidays (Up To 5) Reward & Recognition Programme Long Service Rewards Forward Assist Recruitment is operating as an employment agency. Forward Assist Recruitment is an Equal Opportunities employer; we welcome applicants from all backgrounds.

Late Shift Supervisor Location: Kidderminster Salary: 54,000 - 57,000 OTE Hours: Monday to Friday 12:30pm - 10:00pm The Opportunity We are looking for an experienced Late Shift Supervisor to lead an established workshop team, ensuring commercial vehicles are maintained safely, efficiently and to the highest possible standard. This is an excellent opportunity for a qualified technician who enjoys leading by example. You'll combine hands-on technical expertise with strong leadership skills, ensuring the workshop operates efficiently while delivering outstanding customer service and maintaining compliance at all times. Alongside a competitive salary, you'll benefit from ongoing manufacturer training, structured career development and genuine opportunities for progression. The Role As Late Shift Supervisor, you'll be responsible for leading the afternoon and evening workshop operation, ensuring technicians are working effectively, repairs are completed to a high standard and customer expectations are consistently exceeded. Your responsibilities will include: Leading and supporting the workshop team throughout the late shift. Working closely with the Workshop Controller to allocate work efficiently. Carrying out servicing, maintenance and repairs on commercial vehicles. Diagnosing faults and identifying worn or defective components in line with DVSA standards. Ensuring all repairs are completed safely, accurately and within agreed timescales. Completing workshop documentation and job cards accurately. Using Keyloop/Kerridge workshop management systems. Maintaining excellent communication with colleagues and customers. Promoting a positive, motivated and professional working environment. About You To be successful in this role you'll have: Level 3 NVQ, IMI or City & Guilds qualification in HGV or LCV Vehicle Maintenance and Repair. Previous experience supervising or mentoring technicians. Strong leadership and communication skills. Excellent diagnostic and fault-finding ability. High attention to detail. A positive attitude with the ability to motivate others. The flexibility to support changing workshop priorities. What's on Offer? Competitive salary with excellent earning potential. Monday to Friday working. Ongoing manufacturer training. Annual appraisals and career development. Opportunities for internal progression. Company pension. Enhanced maternity and paternity pay. Employee Assistance Programme, including 24-hour GP access. Mental Health First Aiders. Life assurance. Long service awards. Birthday leave. 23 days annual leave plus Bank Holidays. Uniform provided. Employee recognition and reward schemes. Successful applicants may be required to complete a DBS check before employment commences. Research shows that some people are less likely to apply unless they meet every requirement. If you have the relevant qualifications and experience, we'd encourage you to apply. We'd love to hear about your skills, achievements and career journey, even if you don't tick every single box. Forward Assist Recruitment is operating as an employment agency. Forward Assist Recruitment is an Equal Opportunities employer; we welcome applicants from all backgrounds.

Plant Technician (Mobile) Southern England 47,840 Basic OTE 60,000 Overtime paid at time and a half. Hours: Monday to Friday, 07:00-15:30, with occasional Saturdays. The Opportunity We're looking for an experienced Plant Technician to join a growing team in a mobile role, maintaining and repairing plant machinery across customer sites. This is an excellent opportunity to join a business that genuinely invests in its people through ongoing manufacturer training, career development and progression. The Role Carry out servicing, inspections and repairs to plant machinery. Complete PDI work and attachment installations. Diagnose faults and undertake preventative maintenance. Maintain accurate service records and warranty documentation. Work closely with customers and internal teams to deliver a high standard of service. Ensure quality, compliance and health & safety standards are maintained at all times. Support and mentor trainees where required. About You To be successful in this role you will have: NVQ Level 3, City & Guilds or IMI qualification in Plant Machinery Maintenance and Repair. Experience maintaining and repairing plant machinery. Strong fault-finding and diagnostic skills. A full UK driving licence. A flexible and customer-focused approach. What's on Offer 47,840 basic salary with OTE of 60,000. Overtime paid at 1.5x. Birthday day off. Manufacturer training and ongoing development. Clear career progression. Company pension. Enhanced family-friendly policies. Employee Assistance Programme and wellbeing support. Recognition and reward programmes. Uniform provided. Research shows that some people are less likely to apply unless they meet every requirement. If you have the relevant experience and qualifications, we'd encourage you to apply even if you don't tick every box. Forward Assist Recruitment is acting as an Employment Agency and is an Equal Opportunities Employer. We welcome applications from all backgrounds.

Service Advisor Location: Oxford Salary: 28,050 per annum OTE up to 31,000 Hours: Monday to Friday, 09:00 - 18:00, plus every other Saturday 08:00 - 12:00 The Opportunity We're looking for a customer-focused Service Advisor to join a busy and successful commercial vehicle dealership in Oxford. This is a fantastic opportunity for someone who enjoys building relationships, delivering exceptional customer service and keeping things organised. You'll be the link between customers and the workshop, ensuring every vehicle journey runs smoothly from booking through to collection. Previous Service Advisor experience is beneficial, but if you have strong customer service and administration experience with excellent organisational skills, we'd love to hear from you. The Role As a Service Advisor you'll be responsible for managing the customer journey from start to finish, ensuring customers receive an outstanding experience while helping the workshop operate efficiently. Key Responsibilities Welcome customers and provide an exceptional level of service. Book vehicles into the workshop, ensuring appointments maximise workshop capacity. Keep customers updated throughout the repair process. Prepare accurate job cards, estimates and invoices. Explain work completed and identify additional aftersales opportunities where appropriate. Liaise closely with the workshop and parts department to ensure work progresses efficiently. Accurately record warranty, retail, internal and non-chargeable repairs. Maintain workshop loading schedules to ensure resources are effectively planned. About You You'll be someone who enjoys working with people, thrives in a busy environment and takes pride in delivering excellent customer service. Ideally you'll have: Previous Service Advisor experience (desirable but not essential). Excellent customer service skills. Administration or office-based experience. Strong communication skills. The ability to prioritise and organise a busy workload. A positive, professional and proactive approach. What's in it for You? 28,050 basic salary OTE up to 31,000 Birthday off every year 23 days annual leave plus Bank Holidays Enhanced maternity and paternity pay Four times salary life assurance Pension scheme Employee Assistance Programme and 24-hour GP access Mental Health First Aiders Award-winning training and manufacturer development Genuine career progression opportunities Long service awards and increased annual leave after five years Branded uniform Employee recognition programmes Charity and community initiatives Work for an award-winning employer recognised for wellbeing, development and employee engagement Research shows that some people are less likely to apply for a role unless they meet every requirement. If you have the relevant experience and this opportunity excites you, we'd encourage you to apply. We'd love to hear about your skills, your achievements and where you'd like your career to go. Forward Assist Recruitment is operating as an employment agency. Forward Assist Recruitment is an Equal Opportunities employer; we welcome applicants from all backgrounds.

The UK s leading premier car transporter manufacturer, is recruiting for a Part Sales Advisor. Based in Gosfield near Braintree in Essex in their purpose-built facilities and powered by renewable energy. Hours: 8.30am 5.00pm Job type: Permanent An opportunity has arisen within their Spare Parts Sales business for the recruitment of an office-based Part Sales Advisor This role involves working closely with our existing sales team, reporting directly to the departmental Director. You will need to be resourceful and calm under pressure, with a positive, confident and proactive approach to the delivery of the highest Customer Service levels. You will be required to develop internal and external relationships to maximise services, sales and revenue. Drawing on your experience and excellent organisation skills you will be a strong communicator and have an excellent knowledge of Parts KPIs and processes. Requirements of the Parts Sales Operative: Not essential but preferably having previously worked in a sales role within the transporter/motor trade industry The ability to communicate at all levels. A self-motivated individual able to work using their own initiative. Able to generate new sales with existing and new customers through a structured, disciplined and professional approach. Gather and report market intelligence and work in close daily liaison with the rest of the sales team. The ability to work under pressure and meet all deadlines. To identify new business and maximise growth whilst building new relationships. Organised and plan to efficiently cover the full customer base. Computer literate, proficient in Microsoft Office Applications, (Word, Excel) Supply chain would be an advantage. GCSE, or equivalent, grades C/4 and above or equivalent in maths and English To be able to carry out this role effectively you would ideally need to have a good understanding and experience of the following within a commercial fleet truck/trailer environment: Stock Management Stock Control General issuing of parts Goods received Discrepancies Obsolescence s Profit and Loss Be IT literate Forward Assist Recruitment is operating as an employment agency. Forward Assist Recruitment is an Equal Opportunities employer; we welcome applicants from all backgrounds.

RESPONSIBLE TO: Apprenticeship Training Manager DIVISION/LOCATION: Heathrow/Luton/Stanstead HOURS OF WORK: 40 hours, flexible contracted hours POSITION SUMMARY: Apprenticeship Standards Assessor with competence within Aerospace Engineering. Apprenticeship Standards Assessor - KEY COMPETENCIES Communication Conduct Developing Others Planning & Organising Technical Expertise Apprenticeship Standards Assessor - MAIN DUTIES AND RESPONSIBILITIES: In addition to the functions detailed below, employees are required to carry out such other duties as may reasonably be required. In addition, key objectives and targets will be set/established and agreed on appointment Assessing apprenticeship competence against current Apprenticeship Standards in a timely manner Assess submitted evidence using only approved methods Report activities/behaviours that may delay the timely completion of the apprenticeship programme. Preparing and submitting progress review reports to Employers and Apprentices Setting goals, targets, work-based tasks, stretch and challenge activities within designated caseloads Manage a caseload of approximately 40 apprentices Attend quarterly standardisation meetings and training sessions Maintain apprentice progression on the current e-portfolio and on company generated reports Maintain accurate CPD records with monthly activities Apprenticeship Standards Assessor - QUALIFICATIONS AND REQUIREMENTS: Essential: Minimum 5 years assessor experience, recent assessment of Apprentice Standards D32, D33, A1, AVA Level 3 Diploma in Engineering (Aviation) or equivalent Ability to achieve Enhanced DBS Up-to-date knowledge of Apprenticeship Standards Advantageous Desirable qualification sand requirements: D34, IQA, V1 Level 4 Diploma in Engineering (Aviation) or equivalent Level 3 Teaching/Training Qualification (PTLLS, AET, TAQA) or above Experience in the use of e-portfolios (Pivot) to gather and assess evidence of competence Proven experience and training in Safeguarding, PREVENT and British Values Forward Assist Recruitment is operating as an employment agency. Forward Assist Recruitment is an Equal Opportunities employer; we welcome applicants from all backgrounds.

RESPONSIBLE TO: Apprenticeship Training Manager DIVISION/LOCATION: Heathrow/Luton/Stanstead HOURS OF WORK: 40 hours, flexible contracted hours POSITION SUMMARY: Apprenticeship Standards Assessor with competence within Aerospace Engineering. Apprenticeship Standards Assessor - KEY COMPETENCIES Communication Conduct Developing Others Planning & Organising Technical Expertise Apprenticeship Standards Assessor - MAIN DUTIES AND RESPONSIBILITIES: In addition to the functions detailed below, employees are required to carry out such other duties as may reasonably be required. In addition, key objectives and targets will be set/established and agreed on appointment Assessing apprenticeship competence against current Apprenticeship Standards in a timely manner Assess submitted evidence using only approved methods Report activities/behaviours that may delay the timely completion of the apprenticeship programme. Preparing and submitting progress review reports to Employers and Apprentices Setting goals, targets, work-based tasks, stretch and challenge activities within designated caseloads Manage a caseload of approximately 40 apprentices Attend quarterly standardisation meetings and training sessions Maintain apprentice progression on the current e-portfolio and on company generated reports Maintain accurate CPD records with monthly activities Apprenticeship Standards Assessor - QUALIFICATIONS AND REQUIREMENTS: Essential: Minimum 5 years assessor experience, recent assessment of Apprentice Standards D32, D33, A1, AVA Level 3 Diploma in Engineering (Aviation) or equivalent Ability to achieve Enhanced DBS Up-to-date knowledge of Apprenticeship Standards Advantageous Desirable qualification sand requirements: D34, IQA, V1 Level 4 Diploma in Engineering (Aviation) or equivalent Level 3 Teaching/Training Qualification (PTLLS, AET, TAQA) or above Experience in the use of e-portfolios (Pivot) to gather and assess evidence of competence Proven experience and training in Safeguarding, PREVENT and British Values Forward Assist Recruitment is operating as an employment agency. Forward Assist Recruitment is an Equal Opportunities employer; we welcome applicants from all backgrounds.