Technical Author - Workshop Information

Are you ready to make your mark in the world of luxury automotive? Adecco working in partnership with Bentley motors aftersales team are looking for a Technical Author - Workshop Information to be a vital part of delivering world-class technical documentation for their prestigious brand!

Location: Crewe, UK

Contract Type: Until 31/01/2027

Work Arrangement: Hybrid (3 days on-site)

About the Role:

In this exciting position, you will craft clear, engaging, and precise technical documentation that supports both customers and technicians around the globe. Your expertise will play a crucial role in the lifecycle of our client's remarkable vehicles, from developing Workshop Information.

Key Responsibilities:

Workshop Information

• Develop and maintain repair information for mechanical and electrical procedures for new product launches and model year updates.
• Interpret Product Description Books (PDBs), Technical Product Descriptions (TPDs), and Engineering Change documentation.
• Ensure content is user-friendly, brand-aligned, and technically accurate.

Quality & Communication

• Ensure documentation meets internal standards and regulatory requirements.
• Collaborate with cross-functional teams including Engineering, Product Planning, Legal, and Marketing.
• Support internal and external communications to promote Aftersales initiatives.

What We're Looking For:

Skills & Experience

• Experience in the automotive industry with mechanical and electric procedures (Senior Technician, Master Technician, Diagnostic Technician or Automotive engineer)
• Proven ability to write clear, concise technical documentation for diverse audiences.
• Proficient in digital platforms and data management systems.
• Experience in external publication and catalogue systems preferred.

Knowledge Requirements

• Understanding of client product and retailer processes.
• Familiarity with automotive engineering and Aftersales practises.
• Knowledge of VW Group systems and legislative requirements.
• Proficient in handbook and illustration systems.

Qualifications

• Strong content writing skills
• Qualification in English
• Good knowledge of systems with minimal training provided
• Ability to arrange moving images/text for documentation
• Essential understanding of automotive parts

Why Join Our Client?

At our client's organisation, you will be part of a legacy of excellence and innovation. Collaborate with passionate professionals in a vibrant environment, contributing to the future of luxury automotive experiences!

Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly.

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.